Ericsson CH388, CF388 User Manual
OMNIPOINT CUSTOMER CARE:
1-888-OMNI-611
Omnipoint Communications Services
P.O. Box 21990
Lehigh Valley, PA 18002-1990
To obtain more information about Omnipoint,
please contact Customer Care at
1-888-OMNI-611
(or 611 from your handset)
To locate the Omnipoint dealer nearest you
or to reach a sales representative, please call
1-800-BUY- OMNI.
http://www.omnipoint.com
©1997 Omnipoint Communications Services. All rights reserved. Printed in the USA.
Omnipoint is a registered trademark of Omnipoint Corporation.
Motorola is a trademark of Motorola, Inc.
Printed on recycled paper.
Ericsson®CH388 & CF388
i
WHAT’S IN YOUR
OMNIPOINT KIT
Along with your Ericsson portable handset, your Omnipoint
package also contains the following items:
• User Guide (the one you’re reading now).
• “Getting Started” letter.
• Rechargeable battery.
• Travel Charger.
• Ericsson CH/CF 388 User’s Manual: a complete
manufacturer’s reference to all handset functions.
• Omnipoint “Who & Why” brochure.
• Handset insurance literature.
• Omnipoint activation form.
• Omnipoint customer satisfaction survey.
A Word About Your User Guide.
This Omnipoint User Guide is intended to complement the User’s
Manual that comes with your handset.
In this Omnipoint User Guide, you’ll find easy-to-understand
information on calling and answering machine functions as well as
special features of your Omnipoint service.
See your handset owner’s manual for in-depth operating
instructions and complete information on all of the powerful menu
functions available with your handset.
iiiii
TABLE OF CONTENTSSAY HELLO TO OMNIPOINT
Omnipoint Communications is the first 100% digital wireless
service provider in the New York area. That means your calls go
through more easily. Your conversations sound better. And all
your communications are secure.
But talking is just the beginning. Your Omnipoint handset is more
than a phone – it’s a communications center in the palm of your
hand. It can work like an answering machine and pager. Send and
receive short e-mail messages. Even transmit faxes and data. And
it’s so easy.
As an Omnipoint user, you’ll also find we’re easy to get along with.
Communication services are included as part of your monthly service
package, not extra add-ons. There are no surprises. Your billing
statements are simple. We’re so confident in our service, you don’t
even have to sign a contract.
Our goal is to serve you better, faster, and more comprehensively.
Welcome!
Omnipoint Customer Care
Give us a call anytime, day or night.
611 from your Omnipoint handset.
1-888-OMNI-611 from any phone.
We’re always here to answer your questions and help you get the
most from your Omnipoint service – and every call to Customer Care
is free.
Let’s Get Started...........................................................................01
All The Basics ..................................................................................04
Your Handset................................................................................05
Your Keypad .................................................................................07
Your Display .................................................................................10
Placing & Receiving Calls...........................................................12
Calling Information Functions...................................................15
Calculator & Clock Functions.....................................................16
Charging Your Battery.................................................................17
Removing & Replacing Batteries ...............................................19
Your SIM Card..............................................................................20
More Than A Phone.......................................................................22
A Word About Messages...............................................................23
Using Your Answering Machine .................................................27
Getting Numeric Paging Messages.............................................35
Getting Short E-Mail Messages .................................................36
Sending Short E-Mail Messages.................................................38
Using Caller ID ............................................................................41
Using Call Waiting/Call Hold ......................................................45
Using Call Forwarding................................................................47
Your Personal Phone Book..........................................................49
Speed-Dialing From Your Phone Book......................................51
Other Advanced Services.............................................................53
Facts, Tips, Options .......................................................................55
Your Monthly Statement..............................................................56
Troubleshooting ...........................................................................57
Getting Assistance........................................................................59
Using Your Handset Safely ..........................................................61
Handset Accessories.....................................................................64
Glossary........................................................................................65
Notes & Numbers............................................................................66
2
3. You can also activate your service using your handset. Here’s
how:
> Turn On Your Handset. After fully charging your battery,
your handset should still be on (since this is necessary to
charge the battery). However, if your handset has been
turned off, turn it on by pressing the G key until the
display lights up.
> Call Omnipoint Customer Care. Just dial 611,
then press F to place your call. When you call, we’ll give
you all the facts you need and answer any questions. We’ll
also ask you:
• Your NAME, ADDRESS, HOME PHONE, and SOCIAL
SECURITY NUMBER.
• Your PREFERRED PAYMENT OPTION. You can pay your
bill either by credit card, check, automatic checking
withdrawal, or in cash at any Omnipoint Center. There are
also convenient pre-pay options.
• We’ll discuss feature packages to help you choose the one
that’s best for you.
> When your call is complete, press G to hang up.
It’s that easy.
Once your service is activated, we’ll send a short text message to your
handset to let you know that you’re ready to make calls and use the
many other features available to you on the Omnipoint network.
1
LET’S GET STARTED
You can start using your Omnipoint handset by following these
simple steps. Here’s all you have to do.
> First, Charge Your Battery. Snap the adaptor onto the
bottom of your handset. Plug the cord into the adaptor. Plug
the Travel Charger into any 120V AC outlet. Turn on the
handset by pressing and holding the G key. The battery is
fully charged when the indicator on the right-hand side of the
display shows solid black. (See p. 17 for additional
information on battery charging – and for important safety
information, see your Ericsson User’s Manual.)
> Read The Omnipoint “Who & Why” Brochure. You’ll
get a quick review of the features and benefits that make
Omnipoint service so attractive – the right choice for both
your personal and business communication needs.
> Choose A Feature Package. Decide which Omnipoint
feature package best suits your needs.
Now you’re ready to activate your Omnipoint account.
You can do this in any of three ways:
1. If you have access to a fax machine, you can fax the activation
form which came in your handset box. Simply fill out the form
and fax it to us at:
888-624-5171.
2. Or if you have access to the Internet, you can fill out the activation
form via the Omnipoint home page. Our Internet address is:
http://www.omnipoint.com
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ALL THE BASICS
Now you’re ready to begin using your Omnipoint handset.
The following pages will explain all the basic handset functions,
including how to send and receive calls, and how to navigate
through handset menus.
These are the topics we’ll cover:
• Your handset features and functions.
• How to use your handset keypad.
• The information displayed on your handset screen.
• How to make and receive calls.
• Getting information about the calls you make.
• Your handset clock and calculator functions.
• How to charge your handset battery.
• Removing and replacing your battery.
• Your SIM Card.
Your Ericsson User’s Manual.
This Omnipoint User Guide covers basic information on operating
your Ericsson handset – and a lot more you can do to customize the
operation of your handset, including special memory and menu
functions.
But you’ll need to know equally important safety information before
using your handset.
For complete reference to all handset safety information and operating features, see the Ericsson User’s Manual that comes in this kit.
3
A Suggestion For Your First Call.
After you’ve activated your Omnipoint account, one of the first calls
you make should be to personalize your Answering Machine. All
calls from your Omnipoint handset to your Answering Machine will
be charged at the Off-Peak rate. Here’s how to set up your
Answering Machine:
• Dial A123, then press F to place your call.
• Listen and follow each recorded instruction to create your
password and to record your name and your personal
greeting.
• Press G when finished. Now your Answering Machine is
ready to answer your calls when you can’t answer, you’re
busy with another call, or your phone is powered off or out
of the Omnipoint coverage area.. (See p. 27 for more
information.) You can also use the Caller ID option to
screen your calls and press G to send any calls you don’t
want to answer direct to your Voice Mailbox.
6
> SIM Card Holder. Folds out from the back of your handset.
The battery must be removed to open your SIM Card Holder.
(See p. 20 for more information on your SIM Card.)
> Flip Cover. Unlike some conventional cellular phones, the
flip cover on model CF 388 has no power or calling
functionality. It does prevent accidental keystrokes when your
handset is carried in your pocket.
5
YOUR HANDSET
Your Ericsson handset might look like a cellular phone, but it’s
different. It’s 100% digital – and it does more.
Your handset lets you make and receive calls. It also lets you receive
messages, in both text and numeric form. And it lets you send and
receive short e-mail messages. To do all this, your handset has some
special capabilities that can be accessed through the display menu
and keypad.
> Keypad. The familiar number keys you’ll find on any phone
– but these also let you type text messages, enter names and
numbers in your personal phone book memory, and perform
clock/calculator functions.
> Power/Calling Keys. Let you turn power on/off, place a
call, and “hang up” to end your call.
> Menu Keys. Scroll through display menus, perform menu
functions, and access personal phone book entries.
> Display. The screen that displays text messages, phone
numbers, operating indicators, and clock/calculator functions.
> Battery Indicator Light. Blinks green when your handset
is on and you’re in the Omnipoint coverage area; blinks red to
indicate low battery power.
> Rechargeable Battery. Slides easily onto the back of your
handset.
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> E. Deletes information from your screen.
• Functions as a backspace key when entering a number to
dial or composing a text message; press once to delete the
last character.
• Press and hold to clear the screen.
• Press and hold to exit from all menus.
• While a call is in progress, press and hold to mute your
handset microphone; press again to unmute your
microphone.
> CD. The Left/Right arrow keys scroll through menus,
functions, settings, messages and memories.
• Press to enter the menu system and move from menu to
menu, function to function within a menu, or setting to
setting within a function. (To select the menu, function or
setting on screen, press F.)
• Press to scroll through messages displayed on your handset
screen.
• Press to move from storage position to storage position in
the Phone Book and other memories.
• During a call, press to raise or lower the volume on your
handset earpiece.
> A. Press and hold to enter a pause character when
performing touch-tone DTMF (Dual Tone Multi Frequency)
functions, such as using a “bank by phone” service or calling
an answering machine to check messages. Example: dial the
7
YOUR KEYPAD
In addition to the standard alphanumeric keypad found on all
phones, your Ericsson handset also has keys that let you perform
special functions.
Here’s a review of the basics:
> F. Press to place a call after
you’ve entered a phone number. Also:
• Press to answer a call.
• Press to place a call on hold and
answer an incoming call.
• Press to switch from an active call
to a call on hold.
• Press to select a menu function
and confirm a menu selection.
• Press twice to place a call to your
most recently dialed number.
> VOICE MAIL: Press to dial your
Answering Machine number
automatically (Ericsson model
CF 388 only).
> G. Press to terminate a call.
• Press to back up to a previous
menu.
• Also functions to turn your phone on. Press and hold, and
the display will turn on or off.
10
YOUR DISPLAY
The display screen on your Ericsson handset can tell you a lot –
and help you use menu and memory functions to do some
pretty amazing things.
Here’s what the display symbols mean:
> Signal Strength Bar. The strength of the signal currently
being received where you are. The more bars displayed on the
left side of the display, the stronger the signal. As long as you
see “OMNIPOINT” in the display, you should have a signal
strong enough to make a call.
> Battery Bar. Battery power status. A “full” (blackened)
battery bar shown on the right side of the display means full
charge. The battery bar goes down with use; an “empty”
(clear) battery bar means the battery must be recharged.
> Lock Icon. Shows that the keypad is locked.
> Alarm Icon. Shows that the alarm clock is active.
> Arrow Icon. Shows that all incoming calls are forwarded to
another number.
> Ring/Off Icon. Shows that the ring signal for incoming
calls is turned off.
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number, press and hold A to enter a pause, and use the
kepad numerals to enter a password or an answering machine
function command. Then press F to place the call along
with your pause and touch-tone commands.
> B. Press to confirm security codes. Also, when in the
Phone Book menu:
• Press to recall Phone Book entries by memory position.
• Press to enter the special memory location character before
entering the location number.
Keylock.
There’s an easy way to lock your keypad to prevent accidental key
presses – for example, if your handset is in your pocket. (Note: you
can still make calls to the emergency number 911 when the keypad
is locked.)
> To use keylock, just press the left C key and hold it until
you reach “KEYLOCK ON?”
> Press F to lock your keypad. On your display, the KEY icon
is shown to remind you that the keypad is locked.
> To unlock your keypad, press the left C key and hold it
until you reach “KEYLOCK OFF?”
> Press F to unlock your keypad.
Your keypad also unlocks automatically when you answer a call, turn
your handset off, or replace the battery.
12
PLACING & RECEIVING
CALLS
Now you’re ready for the fun part: how simple and satisfying it
is to use your Omnipoint handset to make and receive calls.
Your handset can make and receive calls only when it is switched on,
has a valid SIM Card inserted, and is located in the Omnipoint
coverage area or in a “roaming” network.
To make a call, just follow these simple steps:
> If your handset is off, press G and hold until you hear a
click. The display will light up. In a few seconds,
“OMNIPOINT” will be displayed.
> Dial the number, just as you would from your home phone.
• If it’s in the same area code as your Omnipoint number,
enter the 7-digit number.
• If you’re calling to another area code, dial 1, the 3-digit
area code, and the number.
• For international calls, dial 011, plus the country
code and the number you’re dialing, including area code.
> As you dial, the number you’re dialing will appear on your
display. If you make an error while dialing, press E once to
erase the last digit on your display, or press and hold E to
erase the entire display so you can begin again.
> Press F to place your call. While you talk, you will see the
elapsed time of your call in the display.
> To end your call, press G.
11
> Envelope Icon. Indicates that your handset has received a
text message or a text notification that you have a voice
message in your Answering Machine. This message symbol
flashes when your text message storage capacity is full. (Note:
on model CF 388, the key that shows this symbol can dial you
into A123 to receive voice messages from your
Answering Machine.)
> Message Area. Displays commands, prompts, and text
messages as you use your handset. Also displays the network
you are using, phone numbers as you dial them, and the time
elapsed during your call.
> Time. Displays the current time in either standard (am/pm)
or 24-hour notation (for example, 9:00 am is 0900; 9:00 pm is
2100.) Also displays the alarm time when you set the handset
alarm.
> L1/L2. Indicates the line currently active if you have optional
two-line service (a second phone number that rings at your
handset).
Using Menus.
As you use your handset, menus can be displayed to let you perform
a wide range of important functions.
To bring up menus, press the left or right CD key and hold
down (or repeatedly press) until the menu you want is on display.
Then press F to select the menu.
For full details on how to use each menu, see your Ericsson User’s
Manual.
14
Emergency Calls.
You can make an emergency call at any time as long as you’re in
the Omnipoint coverage area, even if other outgoing calls are
restricted. Calls to the emergency number 911 can be made
without a SIM Card.
To make an emergency call:
• If your handset is not turned on, press G and hold until
you hear a click and the display lights up.
• Dial the emergency number 911.
• Press F to connect your call.
• Press G to end your call. Leave your handset power on
so the emergency operator can call you back if necessary.
(Note: the emergency operator won’t be able to call if your
SIM Card is not in your handset.)
(See your Ericsson User’s Manual for additional important
information on making emergency calls.)
13
To receive a call, here’s all you do:
> Your handset must be on.
> When your handset rings, press F.
> Press G when your call is finished.
During a call, you can perform several functions:
> To raise or lower volume, press the CD keys.
> Press the E key and hold it to mute your microphone. The
word “MUTE” is shown on your display. To reactivate your
microphone, press the E key again.
> You can easily store a number during your conversation by
using the scratchpad. If the person you’re talking to gives you
a phone number, enter the number using your keypad. The
number you enter will remain on your display after you end
your call. You can call it quickly by pressing F. The
number also remains in your memory of dialed numbers for
later recall.
(For frequently dialed numbers, you can save time by storing them in
memory as Speed-Dial numbers; see p. 51.)
Roaming.
You can make and receive calls in certain cities outside the
Omnipoint coverage area. The number of cities providing this
“roaming” service is expanding rapidly.
Please contact Customer Care for information on cities where
roaming is currently available.
16
CALCULATOR & CLOCK
FUNCTIONS
Your Omnipoint Ericsson handset also performs as a handy
calculator and clock, including alarm function.
To use your handset as a calculator:
> Press the CD keys until “CALCULATOR” appears on
your display.
> Press F. You can now use the keypad to perform addition,
subtraction, multiplication, division, and percentage
calculations. (See your Ericsson User’s Manual for more on
how to perform calculations.)
To set an alarm or change the time and date displayed on your
handset screen:
> Press the CD keys until “CLOCK” appears on your
display.
> Press F.
> Use the CD keys until you reach the function you want
to perform. You can do the following:
• “SET ALARM” lets you set an alarm to ring and turn your
handset on at a designated time.
• “SET CLOCK” lets you set the clock in hours/minutes and
am/pm.
• “SET DATE” lets you set the year, month, and day.
• “CLOCK MODE” lets you select am/pm mode or 24-hour
mode.
(See your Ericsson User’s Manual for more information on how to
set your alarm, time, and calendar functions.)
15
CALLING INFORMATION FUNCTIONS
On your Omnipoint handset display, you can find out
information about the calls you make.
Several convenient calling information functions can be performed
by using the Information menu. You can check the voltage level on
the battery attached to your handset, see the elapsed time of your last
call, and display the total elapsed time of all the calls you’ve made.
To access the Information menu, press the CD key until
“INFO” appears on your display.
> Press F to “select.”
> Press the CD keys to access the following kinds of
information:
• “BATTERY” shows you the voltage of the battery attached
to your handset.
• “LAST CALL” shows the time of your last incoming or
outgoing call in minutes and seconds.
• “TOT CALLS” shows the elapsed time of all outgoing calls
in hours, minutes and seconds.
(See your Ericsson User’s Manual for more on calling information
functions, including resetting the total call time meter.)
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