Epson WorkForce ST-C8000 User Manual

ST-C8000 User's Guide

ST-C8000 User's Guide ............................................................................................................................. 13

Product Basics .......................................................................................................................................... 14

Using the Control Panel ..................................................................................................................... 14

Control Panel Buttons and Lights .................................................................................................. 15

The LCD Screen ....................................................................................................................... 16

Status Icon Information ............................................................................................................. 16

Entering Characters on the LCD Screen................................................................................... 17

Job/Status Screen..................................................................................................................... 19

Viewing Animations................................................................................................................... 19

Selecting the Date and Time ......................................................................................................... 20

Selecting Your Country or Region ................................................................................................. 21

Setting a Password and Locking the Control Panel ....................................................................... 22

Using Presets............................................................................................................................ 23

Setting User Feature Restrictions (Access Control) ...................................................................... 26

Changing LCD Screen Language.................................................................................................. 27

Adjusting Control Panel Sounds.................................................................................................... 28

Adjusting the Screen Brightness.................................................................................................... 29

Turning Off the Operation Time Out Setting .................................................................................. 30

Preventing PC Connection via USB .............................................................................................. 31

Product Parts Locations ..................................................................................................................... 31

Product Parts - Front ..................................................................................................................... 32

Product Parts - Inside .................................................................................................................... 34

Product Parts - Back...................................................................................................................... 36

Using Power Saving Settings ............................................................................................................. 36

Changing the Sleep Timer Settings ............................................................................................... 37

Changing the Power Off Timer Settings ........................................................................................ 38

Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 38

Setting Up Epson Connect Services.............................................................................................. 39

Using Epson Email Print ............................................................................................................... 40

Using the Epson iPrint Mobile App ................................................................................................ 41

Using Epson Remote Print ........................................................................................................... 41

Using Epson Scan to Cloud........................................................................................................... 42

Using AirPrint .................................................................................................................................... 43

Android Printing Using the Epson Print Enabler ................................................................................ 43

Using Fire OS Printing ....................................................................................................................... 44

Using Windows 10 Mobile Printing .................................................................................................... 44

Using Epson Print and Scan App with Windows Tablets ................................................................... 45

Using the Mopria Print Service .......................................................................................................... 45

Wi-Fi or Wired Networking........................................................................................................................ 47

Network Security Recommendations ................................................................................................. 47

Wi-Fi Infrastructure Mode Setup......................................................................................................... 48

Selecting Wireless Network Settings from the Control Panel ........................................................ 49

Wi-Fi Direct Mode Setup .................................................................................................................... 51

Enabling Wi-Fi Direct Mode (Simple AP) ....................................................................................... 52

Modifying the Wi-Fi Direct Network Name or Password ................................................................ 53

Wi-Fi Protected Setup (WPS)............................................................................................................. 56

Using WPS to Connect to a Network ............................................................................................. 56

Printing a Network Status Sheet......................................................................................................... 57

Printing a Network Connection Report ............................................................................................... 58

Network Connection Report Codes and Messages ....................................................................... 60

Configuring Email Server Settings...................................................................................................... 65

Changing or Updating Network Connections ..................................................................................... 67

Accessing the Web Config Utility................................................................................................... 67

Changing a USB Connection to a Wi-Fi Connection...................................................................... 68

Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 68

Connecting to a New Wi-Fi Router ................................................................................................ 68

Disabling Wi-Fi Features ............................................................................................................... 69

Loading Paper ........................................................................................................................................... 71

Loading Paper in the Cassettes ......................................................................................................... 71

Paper Loading Capacity..................................................................................................................... 74

Double-sided Printing Capacity.......................................................................................................... 78

Compatible Epson Papers.................................................................................................................. 80

Paper or Media Type Settings - Printing Software.............................................................................. 81

Selecting the Paper Settings for Each Source - Control Panel ........................................................... 82

Paper Type Settings - Control Panel ............................................................................................. 83

Selecting Default Paper Settings - Administrator................................................................................ 84

Selecting the Default Printer Settings ............................................................................................ 84

Paper Source Settings Options................................................................................................. 84

Selecting the Universal Print Settings............................................................................................ 85

Universal Print Settings Options ............................................................................................... 86

Placing Originals on the Product ............................................................................................................. 88

Placing Originals on the Scanner Glass ............................................................................................. 88

Placing Originals in the Automatic Document Feeder ........................................................................ 89

Copying ...................................................................................................................................................... 93

Copying Documents or Photos........................................................................................................... 93

Copying Options................................................................................................................................. 94

Printing from a Computer ......................................................................................................................... 98

Printing with Windows ........................................................................................................................ 98

Selecting Basic Print Settings - Windows ...................................................................................... 99

Paper Source Options - Windows ........................................................................................... 101

Print Quality Options - Windows ............................................................................................. 101

Multi-Page Printing Options - Windows................................................................................... 102

Selecting Double-sided Printing Settings - Windows ................................................................... 102

Double-sided Printing Options - Windows............................................................................... 105

Print Density Adjustments - Windows ..................................................................................... 105

Selecting Additional Layout and Print Options - Windows ........................................................... 106

Custom Color Correction Options - Windows.......................................................................... 108

Image Options and Additional Settings - Windows.................................................................. 109

Header/Footer Settings - Windows ......................................................................................... 109

Selecting a Printing Preset - Windows......................................................................................... 111

Selecting Extended Settings - Windows ...................................................................................... 113

Extended Settings - Windows ................................................................................................. 114

Printing Your Document or Photo - Windows............................................................................... 115

Locking Printer Settings - Windows ............................................................................................. 116

Locked Setting Options........................................................................................................... 118

Entering a User ID and Password for Printing ............................................................................. 119

Selecting Default Print Settings - Windows.................................................................................. 121

Changing the Language of the Printer Software Screens ....................................................... 122

Changing Automatic Update Options .......................................................................................... 123

Printing with the Built-in Epson Driver - Windows 10 S..................................................................... 124

Selecting Print Settings - Windows 10 S...................................................................................... 124

Printing on a Mac ............................................................................................................................. 128

Selecting Basic Print Settings - Mac ........................................................................................... 129

Paper Source Options - Mac................................................................................................... 132

Print Quality Options - Mac ..................................................................................................... 132

Selecting Page Setup Settings - Mac .......................................................................................... 133

Selecting Print Layout Options - Mac........................................................................................... 134

Selecting Double-sided Printing Settings - Mac........................................................................... 134

Double-sided Printing Options and Adjustments - Mac........................................................... 136

Selecting Printing Preferences - Mac .......................................................................................... 136

Printing Preferences - Mac...................................................................................................... 137

Printing Your Document or Photo - Mac ...................................................................................... 138

Checking Print Status - Mac.................................................................................................... 139

Cancelling Printing Using a Product Button...................................................................................... 140

Scanning .................................................................................................................................................. 141

Starting a Scan................................................................................................................................. 141

Starting a Scan Using the Product Control Panel ........................................................................ 141

Scanning to Email ................................................................................................................... 143

Scanning to a Connected Computer ....................................................................................... 145

Scanning to a Memory Device ................................................................................................ 146

Scanning to the Cloud............................................................................................................. 148

Control Panel Scanning Options............................................................................................. 150

Setting Up and Scanning to a Network Folder or FTP Server...................................................... 152

Creating a Shared Network Folder.......................................................................................... 152

Registering Contacts for Network Folder or FTP Scanning - Web Config ............................... 154

Registering Contacts for Email, Network, or FTP Scanning - Control Panel ........................... 155

Scanning to a Network Folder or FTP Server.......................................................................... 156

Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 159

Starting a Scan from a Scanning Program................................................................................... 161

Starting a Scan from a Smart Device........................................................................................... 163

Entering a User ID and Password for Scanning........................................................................... 163

Scanning a Document in Epson ScanSmart..................................................................................... 164

Saving a Scan ............................................................................................................................. 167

Attaching a Scan to Email............................................................................................................ 168

Sending a Scan to a Cloud Service ............................................................................................. 169

Printing a Scan ............................................................................................................................ 171

Selecting Epson ScanSmart Settings............................................................................................... 172

Changing the Epson Product ....................................................................................................... 172

Changing the Scan Settings ........................................................................................................ 173

Changing the File Name Settings ................................................................................................ 176

Changing the Save Settings ........................................................................................................ 177

Save Settings.......................................................................................................................... 179

Customizing Action Icons ............................................................................................................ 181

Scanning in Epson Scan 2 ............................................................................................................... 182

Available Document Source Settings .......................................................................................... 185

Additional Scanning Settings - Main Settings Tab ....................................................................... 185

Additional Scanning Settings - Advanced Settings Tab............................................................... 186

Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 ................................... 187

Image Format Options................................................................................................................. 189

Scan Resolution Guidelines ........................................................................................................ 189

Faxing....................................................................................................................................................... 191

Connecting a Telephone or Answering Machine.............................................................................. 191

Setting Up Fax Features .................................................................................................................. 194

Setting Up Basic Fax Features .................................................................................................... 194

Using the Fax Setup Wizard ................................................................................................... 194

Selecting the Line Type........................................................................................................... 196

Setting the Number of Rings to Answer .................................................................................. 197

Selecting Advanced Fax Settings................................................................................................ 198

Basic Settings - Fax ................................................................................................................ 199

Send Settings - Fax................................................................................................................. 200

Receive Settings - Fax............................................................................................................ 201

Report Settings - Fax .............................................................................................................. 203

Security Settings - Fax............................................................................................................ 204

Setting Up the Fax Utility - Windows............................................................................................ 205

Setting Up Fax Features Using the Fax Utility - Mac ................................................................... 207

Setting Up Contacts and Contact Groups......................................................................................... 208

Creating a Contact....................................................................................................................... 209

Editing or Deleting a Contact ....................................................................................................... 211

Creating a Contact Group ............................................................................................................ 212

Editing or Deleting a Contact Group ............................................................................................ 214

Sending Faxes ................................................................................................................................. 216

Sending Faxes from the Product Control Panel........................................................................... 216

Sending a Fax Using the Keypad, Contact List, or History...................................................... 216

Fax Sending Options .............................................................................................................. 219

Sending a Fax at a Specified Time ......................................................................................... 221

Sending a Fax on Demand ..................................................................................................... 222

Sending a Stored Fax ............................................................................................................. 224

Dialing Fax Numbers from a Connected Telephone ............................................................... 225

Sending Faxes Using the Fax Utility - Windows .......................................................................... 226

Sending Faxes Using the Fax Utility - Mac .................................................................................. 228

Receiving Faxes............................................................................................................................... 231

Fax Reception ............................................................................................................................. 231

Receiving Faxes Automatically ................................................................................................... 232

Receiving Faxes Manually........................................................................................................... 232

Forwarding Received Faxes........................................................................................................ 233

Receiving a Fax by Polling .......................................................................................................... 234

Viewing a Fax on the LCD Screen (Using the Fax Box)............................................................... 235

Checking Fax Status ....................................................................................................................... 236

Printing Fax Reports......................................................................................................................... 237

Fax Report Options ..................................................................................................................... 238

Using External USB Devices with Your Product................................................................................... 240

Connecting a USB Device................................................................................................................ 240

USB Device Photo File Specifications ......................................................................................... 240

Disconnecting a USB Device............................................................................................................ 241

Refilling Ink and Replacing the Maintenance Box ................................................................................ 242

Ink Safety Precautions ..................................................................................................................... 242

Checking the Ink and Maintenance Box Levels................................................................................ 244

Checking the Ink Levels on Your Product.................................................................................... 244

Checking Maintenance Box Status on the LCD Screen............................................................... 245

Checking Ink and Maintenance Box Levels - Windows ............................................................... 245

Checking Ink and Maintenance Box Levels - Mac ....................................................................... 247

Disabling Special Offers with Windows ....................................................................................... 248

Purchase Epson Ink and Maintenance Box...................................................................................... 248

Ink Bottle and Maintenance Box Part Numbers ........................................................................... 249

Refilling the Ink Tanks ...................................................................................................................... 249

Maintenance Box Replacement ....................................................................................................... 253

Adjusting Print Quality............................................................................................................................ 255

Print Head Maintenance................................................................................................................... 255

Print Head Nozzle Check............................................................................................................. 255

Checking the Nozzles Using the Product Control Panel ......................................................... 255

Checking the Nozzles Using a Computer Utility...................................................................... 257

Print Head Cleaning .................................................................................................................... 259

Cleaning the Print Head Using the Product Control Panel ...................................................... 260

Cleaning the Print Head Using a Computer Utility................................................................... 261

Print Quality Adjustment................................................................................................................... 263

Adjusting the Print Quality Using the Product Control Panel........................................................ 264

Power Cleaning................................................................................................................................ 265

Power Cleaning Using a Computer Utility.................................................................................... 266

Power Cleaning Using the Product Control Panel ....................................................................... 267

Cleaning the Paper Guide ................................................................................................................ 268

Cleaning and Transporting Your Product ............................................................................................. 270

Cleaning Your Product ..................................................................................................................... 270

Transporting Your Product ............................................................................................................... 273

Solving Problems .................................................................................................................................... 279

Checking for Software Updates........................................................................................................ 279

Product Status Messages ................................................................................................................ 280

Running a Product Check ................................................................................................................ 282

Resetting Control Panel Defaults ..................................................................................................... 284

Solving Setup Problems ................................................................................................................... 285

Product Does Not Turn On or Off................................................................................................. 285

Noise After Filling the Ink............................................................................................................. 285

Software Installation Problems .................................................................................................... 286

Solving Network Problems ............................................................................................................... 286

Product Cannot Connect to a Wireless Router or Access Point .................................................. 287

Network Software Cannot Find Product on a Network................................................................. 288

Product Does Not Appear in Mac Printer Window ....................................................................... 289

Wireless Network Connection is Unstable on a Mac ................................................................... 289

Cannot Print Over a Network....................................................................................................... 290

Cannot Scan Over a Network ...................................................................................................... 291

Solving Copying Problems ............................................................................................................... 291

Product Makes Noise, But Nothing Copies.................................................................................. 292

Product Makes Noise When It Sits for a While............................................................................. 292

Originals Do Not Feed From the Automatic Document Feeder.................................................... 292

Solving Paper Problems................................................................................................................... 293

Paper Feeding Problems............................................................................................................. 294

Paper Jams Inside the Product.................................................................................................... 295

Paper Ejection Problems ............................................................................................................. 295

Solving Problems Printing from a Computer..................................................................................... 295

Nothing Prints.............................................................................................................................. 296

Product Icon Does Not Appear in Windows Taskbar ................................................................... 297

Printing is Slow ............................................................................................................................ 298

Solving Page Layout and Content Problems.................................................................................... 299

Inverted Image............................................................................................................................. 300

Too Many Copies Print ................................................................................................................ 300

Blank Pages Print ........................................................................................................................ 300

Incorrect Margins on Printout....................................................................................................... 301

Incorrect Characters Print............................................................................................................ 301

Incorrect Image Size or Position.................................................................................................. 302

Slanted Printout........................................................................................................................... 302

Solving Print Quality Problems......................................................................................................... 303

White or Dark Lines in Printout .................................................................................................... 303

Blurry or Smeared Printout .......................................................................................................... 304

Faint Printout or Printout Has Gaps ............................................................................................. 306

Grainy Printout............................................................................................................................. 307

Incorrect Colors ........................................................................................................................... 308

Solving Scanning Problems ............................................................................................................. 309

Scanning Software Does Not Operate Correctly ......................................................................... 309

Cannot Start Epson Scan 2 ......................................................................................................... 310

Scanning is Slow ......................................................................................................................... 311

Cannot Save a Scan to a Shared Folder Over a Network............................................................ 311

Solving Scanned Image Quality Problems ....................................................................................... 313

Image Consists of a Few Dots Only............................................................................................. 313

Line of Dots Appears in All Scanned Images............................................................................... 314

Straight Lines in an Image Appear Crooked ................................................................................ 314

Scanned Image Quality Problems ............................................................................................... 314

Image Colors are Patchy at the Edges ........................................................................................ 316

Ripple Patterns Appear in an Image ............................................................................................ 316

Scanned Image Edges are Cropped ........................................................................................... 316

Solving Faxing Problems.................................................................................................................. 316

Cannot Send or Receive Faxes................................................................................................... 317

Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 319

Fax Memory Full Error Appears................................................................................................... 319

Sent Fax is Received in an Incorrect Size ................................................................................... 320

Received Fax is Not Printed ........................................................................................................ 320

Solving USB Device Problems ......................................................................................................... 321

Cannot View or Print from a USB Device..................................................................................... 321

Cannot Save Files on a USB Device ........................................................................................... 321

Cannot Transfer Files To or From a USB Device......................................................................... 322

Uninstall Your Product Software....................................................................................................... 322

Uninstalling Product Software - Windows.................................................................................... 322

Uninstalling Product Software - Mac............................................................................................ 324

Where to Get Help............................................................................................................................ 324

Technical Specifications ........................................................................................................................ 326

Windows System Requirements ...................................................................................................... 326

Mac System Requirements .............................................................................................................. 327

Paper Specifications ........................................................................................................................ 328

Printable Area Specifications ........................................................................................................... 329

Automatic Document Feeder (ADF) Specifications .......................................................................... 330

Scanning Specifications ................................................................................................................... 331

Fax Specifications ............................................................................................................................ 331

Ink Specifications ............................................................................................................................. 332

Dimension Specifications ................................................................................................................. 333

Electrical Specifications ................................................................................................................... 333

Environmental Specifications ........................................................................................................... 334

Interface Specifications .................................................................................................................... 334

External USB Device Specifications................................................................................................. 334

Network Interface Specifications ...................................................................................................... 335

Safety and Approvals Specifications ................................................................................................ 338

Notices ..................................................................................................................................................... 339

Important Safety Instructions............................................................................................................ 339

General Product Safety Instructions ............................................................................................ 339

Wireless Connection Safety Instructions ..................................................................................... 341

LCD Screen Safety Instructions................................................................................................... 341

Telephone Equipment Safety Instructions ................................................................................... 342

FCC Compliance Statement............................................................................................................. 342

Binding Arbitration and Class Waiver ............................................................................................... 345

Trademarks...................................................................................................................................... 348

Copyright Notice............................................................................................................................... 349

libTIFF Software Acknowledgment.............................................................................................. 349

A Note Concerning Responsible Use of Copyrighted Materials................................................... 350

Default Delay Times for Power Management for Epson Products ............................................... 350

Copyright Attribution.................................................................................................................... 350

ST-C8000 User's Guide

Welcome to the ST-C8000 User's Guide.

For a printable PDF copy of this guide, click here.

Product Basics

See these sections to learn about the basic features of your product.

Using the Control Panel Product Parts Locations Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Using AirPrint Android Printing Using the Epson Print Enabler Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Using the Mopria Print Service

Using the Control Panel

See these sections to learn about the control panel and select control panel settings.

Control Panel Buttons and Lights Selecting the Date and Time Selecting Your Country or Region Setting a Password and Locking the Control Panel Setting User Feature Restrictions (Access Control) Changing LCD Screen Language Adjusting Control Panel Sounds Adjusting the Screen Brightness Turning Off the Operation Time Out Setting Preventing PC Connection via USB

Parent topic: Product Basics

Control Panel Buttons and Lights

The power button and power light

The home button

The help button

The Interrupt button

The Reset button

6 The Contacts button

7 The C clear button

8 The numeric keypad

9 The Job/Status button, the Error light, and the Data light

The Paper Setting button

The stop button

12 The LCD screen

The output tray button

The Received Fax light

The LCD Screen Status Icon Information

Entering Characters on the LCD Screen Job/Status Screen Viewing Animations

Parent topic: Using the Control Panel

The LCD Screen

1 Displays various status information; select an icon to check its status or adjust its settings

2 Menu options

3 Select to display the Job/Status menu

4 Select a tab to view different options and settings

5 Setting options

6 Displays available buttons

Parent topic: Control Panel Buttons and Lights

Status Icon Information

Your product displays status icons on the LCD screen for certain product status conditions.

Icons Description

Displays the maintenance box status screen.

Displays the network connection status; select the icon to set up or change your network connection.

• The product is not connected to a wired (Ethernet) network.

• The product is connected to a wired (Ethernet) network.

• The product is not connected to a wireless network.

• The product is searching for an SSID or experiencing a wireless network connection issue.

• The product is connected to a wireless network; the number of bars indicates the connection's signal strength.

• Wi-Fi Direct is not enabled.

• Wi-Fi Direct is enabled.

The Quiet Mode setting is enabled or disabled. Select the icon to change the setting. Depending on the selected paper type and print quality, when this feature is enabled noise is reduced during printing, but print speed may also be reduced.

Displays the Fax Data Information screen.

Displays additional information or instructions, such as loading paper or placing a document on the scanner; select the icon to display the information.

There is a problem with the indicated setting; select the icon for information on resolving the problem.

Parent topic: Control Panel Buttons and Lights

Entering Characters on the LCD Screen

Follow these guidelines to enter characters for passwords and other settings.

1 Displays the character count

2 Moves the cursor left or right

3 Switches between uppercase and lowercase characters, numbers and symbols

4 Switches between characters and numbers or symbols

5 Displays a list of common domain names to choose from

6 Enters a space

7 Select when you are finished

8 Deletes the previous character

Parent topic: Control Panel Buttons and Lights

Job/Status Screen

You can press the Job/Status to view the status of your product or print jobs.

1 Select to view active jobs or the job history

2 Select a job filter

3 Displays a list of ongoing jobs or the job history

4 Displays approximate maintenance box level

5 Displays any errors; select the error for details

Parent topic: Control Panel Buttons and Lights

Viewing Animations

You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem.

1. Select the help icon.

2. Select Troubleshooting if you are experiencing a problem or How To to view instructions on common procedures.

3. Select a topic from the list of available topics and follow the on-screen instructions.

Parent topic: Control Panel Buttons and Lights

Selecting the Date and Time

Before using your product, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.

Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Basic Settings > Date/Time Settings.

You see a screen like this:

3. Select Daylight Saving Time.

4. Select the setting that applies to your area:

• Winter: it is winter or your region does not use Daylight Saving Time (DST)

• Summer: it is spring or summer and your region uses Daylight Saving Time (DST)

Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season. When you change from Winter to Summer, your product automatically sets its clock ahead one hour. When you change from Summer to Winter, it sets its clock back one hour.

5. Select Date/Time.

6. Select the date format you want to use.

7. Use the numeric keypad to enter the current date.

8. Select the time format you want to use.

9. Use the numeric keypad to enter the current time.

Parent topic: Using the Control Panel

Selecting Your Country or Region

Before using your product, select the country or region in which you are using your product.

Note: If you change the country or region, your fax settings return to their defaults and you must select them again. This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Basic Settings > Country/Region.

You see a screen like this:

3. Scroll up or down, if necessary, and select your country or region.

You see a confirmation screen.

4. If the setting is correct, select Yes. (If not, select No and retry.)

Parent topic: Using the Control Panel

Setting a Password and Locking the Control Panel

You can set an administrator password to lock the following settings and prevent them from being changed:

• Network settings

• Web Service settings

• Scan settings

• System Administration settings

• Fax settings

• Web Config settings

• EpsonNet Config settings

Note: For more information on administration settings, see the Administrator's Guide.

1. Press the home button, if necessary.

2. Select Settings > General Settings > System Administration > Security Settings > Admin Settings > Admin Password > Register.

You see a screen like this:

Using Presets

3. Use the displayed keyboard to enter a password and select OK.

4. Enter your password again to confirm.

Note: Keep a copy of your password in a safe place.

5. Select OK.

6. Turn Lock Setting on.

When the control panel is locked, you must enter the password to access any of the locked settings.

Note: If you forget your password, contact Epson for assistance.

Using Presets

Parent topic: Using the Control Panel

Related tasks

Setting User Feature Restrictions (Access Control)

You can save frequently used copy, fax, and scan settings as presets. This lets you easily reuse them whenever necessary.

Note: Presets can be locked by an administrator. If you cannot access or change presets, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Presets.

You see a screen like this:

3. Select Add New. Enter the Administrator password, if necessary.

Note: You can save up to 50 presets.

4. Select the function for which you want to set up a preset.

You see the main screen for that function, such as the Copy screen:

5. Select the settings you want to save and select Register.

You see a screen like this:

6. Select Name.

You see a screen like this:

7. Use the displayed keyboard to enter a name for the preset and select OK.

8. Select OK.

When you copy, fax, or scan, you can use the preset by selecting Presets and selecting your preset name from the list.

Parent topic: Setting a Password and Locking the Control Panel

Related tasks

Entering Characters on the LCD Screen

Setting User Feature Restrictions (Access Control)

Using Web Config Access Control Settings, you can restrict product features for individual users to prevent misuse of the product. Restricted features require the user to enter an ID and password on the product control panel.

After you setup feature restrictions, you must enable them using the product control panel.

Note: For more information on administration settings, see the Administrator's Guide.

1. Press the home button, if necessary.

2. Select Settings > General Settings.

You see a screen like this:

3. Scroll down and select System Administration > Security Settings > Access Control.

4. Select On.

5. Enable Accept Unknown User Jobs to allow users to print from generic drivers or use the WSD scanning function.

Parent topic: Using the Control Panel

Related tasks

Setting a Password and Locking the Control Panel Entering a User ID and Password for Scanning Entering a User ID and Password for Printing

Changing LCD Screen Language

You can change the language used on the LCD screen.

Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings > General Settings.

You see a screen like this:

3. Select Basic Settings.

4. Scroll down and select Language.

5. Select a language.

Parent topic: Using the Control Panel

Adjusting Control Panel Sounds

You can adjust the sound level heard when you press buttons on the control panel.

Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Basic Settings > Sound.

You see a screen like this:

3. Do one of the following:

• To mute all control panel sounds, turn the Mute setting on.

• To select a specific sound level, select Normal Mode or Quiet Mode.

Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode.

4. If you did not mute the sounds, select Button Press to adjust the volume level.

5. Press to decrease or to increase the sound.

6. Select OK to exit.

Note: You can also adjust the Sound Type and the sound level for various product functions.

Parent topic: Using the Control Panel

Adjusting the Screen Brightness

You can adjust the brightness of the LCD screen.

1. Press the home button, if necessary.

2. Select Settings > General Settings.

You see a screen like this:

3. Select Basic Settings > LCD Brightness.

4. Press the – or + icons to decrease or increase the brightness.

5. Select OK to exit.

Parent topic: Using the Control Panel

Turning Off the Operation Time Out Setting

The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes of inactivity. This feature is enabled by default, but you can turn it off.

Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings > General Settings.

You see a screen like this:

3. Select Basic Settings.

4. Scroll down and set Operation Time Out to Off.

Parent topic: Using the Control Panel

Preventing PC Connection via USB

You can disable access from a USB-connected computer. This restricts non-network access to the product and protects the security of confidential scanned documents.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Printer Settings > PC Connection via USB.

You see a screen like this:

3. Select Disable.

Parent topic: Using the Control Panel

Product Parts Locations

See these sections to identify the parts on your product.

Product Parts - Front Product Parts - Inside Product Parts - Back

Parent topic: Product Basics

Product Parts - Front

Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem.

1 Automatic Document Feeder (ADF) cover

2 ADF edge guides

3 ADF input tray

4 ADF input support

5 ADF output tray

6 Paper cassette 1

7 Paper cassette 2

1 Paper support and extension

2 Rear paper feed edge guides

3 Rear paper feed slot

4 Output tray

5 Paper cassette edge guides

6 Paper cassette

7 Paper cassette cover

Parent topic: Product Parts Locations

Product Parts - Inside

Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem.

1 Document cover

2 Document mat

3 Scanner glass

4 Control panel

5 USB Type A port for external devices

6 Ink tank cover

7 Ink tanks

8 Ink tank cap

1 Maintenance box cover

2 Scanner unit

3 Print head

4 Transportation lock

5 Inner cover

Parent topic: Product Parts Locations

Product Parts - Back

Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, use these codes to locate and correct the problem.

1 Rear cover

2 AC inlet

3 Line port

4 USB port

5 LAN port

6 EXT. port

Parent topic: Product Parts Locations

Using Power Saving Settings

Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources.

Changing the Sleep Timer Settings Changing the Power Off Timer Settings

Parent topic: Product Basics

Changing the Sleep Timer Settings

You can adjust the time period before your product enters sleep mode and turns off the LCD screen.

Note: This setting can be locked by an administrator. If you cannot access this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Basic Settings > Sleep Timer.

You see a screen like this:

3. Do one of the following:

• Select the – or + icon to decrease or increase the number of minutes.

• Select the number of minutes on the LCD screen, select the number of minutes from the on-

screen keypad, and select OK.

4. Select OK.

Parent topic: Using Power Saving Settings

Changing the Power Off Timer Settings

You can have the product turn off automatically if it is not used for a specified period of time.

Note: This setting can be locked by an administrator. If you cannot access this setting, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Basic Settings > Power Off Timer.

You see a screen like this:

3. Select a time period between 30minutes and 12h (12 hours).

Parent topic: Using Power Saving Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages from your home, office, or even across the globe.

Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.

Print from anywhere with these Epson Connect solutions:

• Epson Email Print

• Epson iPrint Mobile App

• Epson Remote Print

Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.

Setting Up Epson Connect Services Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud

Parent topic: Product Basics

Setting Up Epson Connect Services

If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using the product control panel.

1. Press the home button, if necessary.

2. Select Settings > General Settings.

You see a screen like this:

3. Select Web Service Settings > Epson Connect Services.

You see a screen like this:

4. Select Register.

5. Follow the instructions on the screen to activate your product's email address.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Using Epson Email Print

With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the attachments will print automatically.

1. Connect your product to your network. See the link below.

2. If you did not already set up Email Print when you installed your product software, see the link below to use your product control panel to activate your unique email address. Or visit epson.com/connect (U.S), epson.ca/connect (Canada), or epsonconnect.com (Caribbean) to learn more about Email Print, create your Epson Connect account, and register your product to the Epson Connect service.

3. Now you are ready to send and print emails to your product's Email Print address.

Note: Go to epsonconnect.com and log into your Epson Connect account to personalize your product's email, adjust print settings, and set up other Epson Connect services.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related tasks

Setting Up Epson Connect Services

Related topics

Wi-Fi or Wired Networking

Using the Epson iPrint Mobile App

Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.

1. Connect your product to your wireless network. See the link below.

2. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to learn more about Epson iPrint and check the compatibility of your mobile device.

3. Download Epson iPrint from the Apple App Store or Google Play.

4. Connect your mobile device to the same wireless network as your product.

5. Open Epson iPrint and select your Epson product.

Now you are ready to print or scan with your mobile device and your Epson product.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using Epson Remote Print

With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson Email-enabled product anywhere in the world.

1. Connect your Epson product to your wireless network. See the link below.

2. If you did not already set up an Epson Connect account when you installed your product software, visit epsonconnect.com to create your account and register your product to the Epson Connect service.

Note: Make a note of your product's email address.

3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print Driver software.

4. Download and install the Remote Print software.

5. Enter the email address and optional access key of your Epson product during Remote Print setup.

6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer application and choose the Remote Print option for your Epson product.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using Epson Scan to Cloud

The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.

1. Connect your Epson product to your network. See the link below.

Note: Make a note of your product's email address and password.

3. Visit epsonconnect.com to sign into your account with the email address and password you selected.

4. Select your product, select Scan to Cloud, and select Destination List.

5. Click Add, then follow the instructions on the screen to create your destination list.

6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your Epson product control panel.

Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More

Related topics

Wi-Fi or Wired Networking

Using AirPrint

AirPrint enables instant wireless printing from iPhone, iPad, iPod touch, and Mac without the need to install drivers or download software.

1. Load paper in your product.

2. Set up your product for wireless printing. See the link below.

3. Connect your Apple device to the same wireless network that your product is using.

4. Print from your device to your product.

Note: For details, see the AirPrint page on the Apple website.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking Selecting Default Paper Settings - Administrator

Android Printing Using the Epson Print Enabler

You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.

1. Connect your Epson product to your wireless network. See the link below.

2. On your Android device, download the Epson Print Enabler plug-in from Google Play.

3. Go to Settings on your Android device, select Printing, and enable the Epson plug-in, if necessary.

4. Connect your Android device to the same wireless network as your product.

5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and print whatever is on the screen.

Note: If you do not see your product, tap All Printers and select your product.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Fire OS Printing

You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. With just a few taps in Email, Calendar, Contacts, and WPS Office, you can send whatever is on the screen to an Epson product.

1. Connect your Epson product to your wireless network. See the link below.

2. Connect your Amazon device to the same wireless network as your product.

3. Now you are ready to print. From your Amazon application, tap the print option and select your product to print whatever is on the screen.

Note: If you see a message telling you that a plug-in is required, tap OK and tap Download. If your Amazon Fire product uses Fire OS 5 and above, your device automatically uses the built-in Mopria Print Service app to print.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Windows 10 Mobile Printing

You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product.

1. Connect your Epson product to your wireless network. See the link below.

2. Connect your Windows 10 Mobile device to the same wireless network as your product.

3. Now you are ready to print. From your Windows 10 application, tap the print option and select your product to print whatever is on the screen.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using Epson Print and Scan App with Windows Tablets

You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. The Epson Print and Scan app allows you to scan and capture images right to your tablet or to Microsoft OneDrive.

Note: The Epson Print and Scan app does not support Windows 10 Mobile printing and does not supply scanning functions for products without scanners.

1. Connect your Epson product to your wireless network. See the link below.

2. Download the Epson Print and Scan app from the Microsoft Windows Store.

3. Connect your Windows tablet to the same wireless network as your product.

4. Open the Epson Print and Scan app and select your Epson product.

Now you are ready to print photos or scan.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

Using the Mopria Print Service

You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) to your Epson product or any Mopria-certified product from other manufacturers. You can download the Mopria Print Service from Google Play.

Note: For details on the Mopria Print Service, click here (U.S) or click here (Canada).

1. Connect your Epson product to your wireless network. See the link below.

2. On your Android device, download the Mopria Print Service app from Google Play.

Note: On some Samsung Galaxy devices, Mopria may come preinstalled.

3. Go to Settings on your Android device, select Printing, and enable the Mopria Print Service, if necessary.

4. Connect your Android device to the same wireless network as your product.

5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu icon and select Print. Then select All printers, select your Epson product, adjust your print settings, and print.

Parent topic: Product Basics

Related topics

Wi-Fi or Wired Networking

See these sections to use your product on a Wi-Fi or wired network.

Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Configuring Email Server Settings Changing or Updating Network Connections

Network Security Recommendations

To help deter unauthorized access to your product over a network, you should protect your network environment using appropriate security measures.

Security measures such as these can help deter threats such as loss of user data, use of telephone and fax lines, and other intrusions:

• Enable security on your wireless LAN

Enable the appropriate security on the wireless LAN you plan to use with your product. Network security such as a network password can deter interception of traffic over the wireless LAN. Your router may already have a default password enabled by your Internet service provider (ISP). See your ISP and router documentation for instructions on how to change the default password and better secure your network.

• Connect your product only to a network protected by a firewall

Connecting your product directly to the Internet may leave it vulnerable to security threats. Instead, connect it to a router or other network connection protected by a firewall. Your router may already have a firewall set up by your Internet service provider; check with your ISP for confirmation. For best results, set up and use a private IP address for your network connection.

• Change the default administrator password on your product

If your product has an option to set an administrator password, change the default administrator password to deter access by unauthorized users to personal data stored on your product, such as IDs, passwords, and contact lists.

Parent topic: Wi-Fi or Wired Networking

Wi-Fi Infrastructure Mode Setup

You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network.

1 Epson product

2 Wireless router or access point

3 Computer with a wireless interface

4 Computer

5 Internet

6 Ethernet cable (used only for wired connection to the wireless router or access point)

Selecting Wireless Network Settings from the Control Panel

Parent topic: Wi-Fi or Wired Networking

Selecting Wireless Network Settings from the Control Panel

You can select or change wireless network settings using your product control panel.

To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from the Epson website. The installer program guides you through network setup.

Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.

1. Press the home icon, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Router.

4. Select Start Setup, Change Settings, or Change to Wi-Fi connection, depending on your current connection settings.

5. Select Wi-Fi Setup Wizard.

6. Select the name of your wireless network or select Enter Manually to enter the name manually. Use the displayed keyboard to enter your network name.

7. Select the Enter Password field and enter your wireless password using the on-screen keyboard.

Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and

lowercase letters, and numeric or special characters.

• To move the cursor, press the left or right arrows.

• To change the case of letters, select .

• To delete the previous character, select .

• To enter numbers and symbols, select .

• To enter a space, select Space.

8. Select OK when you finish entering your password.

9. Confirm the displayed network settings and select Start Setup to save them.

10. Do one of the following:

• If setup was successful, select Close to exit.

• If setup was unsuccessful, select Print Check Report to print a network setup report or select Re-

enter to re-enter your network name and password.

11. Press the home icon to return to the Home screen.

The Wi-Fi icon displayed on the LCD screen indicates your wireless connection status. If the product is not connected to the network, you may have selected the wrong network name or entered the password incorrectly. Repeat these steps to try again.

If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.

Parent topic: Wi-Fi Infrastructure Mode Setup

Related references

Status Icon Information

Related tasks

Entering Characters on the LCD Screen

Wi-Fi Direct Mode Setup

You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 8 devices.

1 Epson product

2 Computer with a wireless interface

3 Other wireless device

Enabling Wi-Fi Direct Mode (Simple AP) Modifying the Wi-Fi Direct Network Name or Password

Parent topic: Wi-Fi or Wired Networking

Enabling Wi-Fi Direct Mode (Simple AP)

You can enable Wi-Fi Direct mode to allow direct communication between your product and computer, mobile devices, or other devices (up to 8) without a wireless router or access point.

Note: Make sure the Epson iPrint app or another compatible Epson printing app is installed on your mobile device before connecting to the product.

1. Press the home icon, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Wi-Fi Direct.

4. Select Start Setup.

You see this screen:

5. Do one of the following to complete Wi-Fi Direct setup:

• For iOS devices, select iOS. Scan the QR code with the camera app on your device and follow the

instructions on your device. Select Next on the LCD screen to display your product information, then open the compatible Epson printing app on your device and select your product. Select Complete on the LCD screen.

• For Android devices, select Android. Open the compatible Epson printing app on your device and

select your product. Select Complete on the LCD screen.

• For other types of devices, select Other OS Devices. Use your device to select the Wi-Fi network

name (SSID) displayed on the LCD screen and enter the password shown. Select Next on the LCD screen to display your product information, then follow the instructions on the LCD screen.

The Wi-Fi Direct icon is displayed on the LCD screen and indicates if Wi-Fi Direct is enabled on the product.

Parent topic: Wi-Fi Direct Mode Setup

Modifying the Wi-Fi Direct Network Name or Password

You can modify the Wi-Fi Direct name and password to create a more descriptive and secure Wi-Fi Direct network.

Note: If you are printing from a computer, make sure you installed the network software as described on

the Start Here sheet.

1. Press the home button, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Wi-Fi Direct.

4. Select Start Setup.

5. Select Change.

You see this screen:

6. Do one of the following:

• To change the Wi-Fi Direct network name, select Change Network Name and select Yes. Select

Change, then use the on-screen keyboard to enter the new network name.

• To change the Wi-Fi Direct password, select Change Password and select Yes. Use the on-

screen keyboard to enter your new Wi-Fi Direct password.

Note: Your password must be at least 8 and no more than 22 characters long.

Note: If you have already connected devices or computers to your product via Wi-Fi Direct, they will

be disconnected when you change the network name or password.

7. When entering your Wi-Fi Direct network name or password, do the following:

• To move the cursor, press the left or right arrow.

• To change the case of letters, select .

• To delete the previous character, select .

• To enter numbers and symbols, select .

• To enter a space, select .

• To finish entering your network name or password, select OK.

8. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown.

Note: Make a note of the SSID and password that appear.

9. Press the home button to return to the Home screen.

Computers and wireless devices can now access the product using the new network name and password.

Parent topic: Wi-Fi Direct Mode Setup

Wi-Fi Protected Setup (WPS)

If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS).

Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point. If there is no hardware button, there may be a virtual WPS button in the software for the device. Check your network product documentation for details.

Using WPS to Connect to a Network

Parent topic: Wi-Fi or Wired Networking

Using WPS to Connect to a Network

If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network.

1. Press the home icon, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Router.

4. Select Start Setup or Change Settings.

5. Select Push Button Setup (WPS).

6. Follow the instructions on the LCD screen to complete WPS setup.

Note: Make sure you press Start Setup within two minutes of activating WPS on your router.

7. Press the home icon to return to the Home screen.

The Wi-Fi icon displayed on the LCD screen indicates your wireless connection status. If the product is not connected to the network, repeat these steps to try again.

If you are printing from a computer, make sure you installed the network software as described on the Start Here sheet.

Parent topic: Wi-Fi Protected Setup (WPS)

Printing a Network Status Sheet

You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network.

1. Make sure a few sheets of plain paper are loaded in the cassette.

2. Press the home icon, if necessary.

3. Select Settings.

You see a screen like this:

4. Select Network Settings > Network Status > Print Status Sheet.

5. Select Print.

Examine the settings shown on the network status sheet to diagnose any problems you have.

Parent topic: Wi-Fi or Wired Networking

Printing a Network Connection Report

You can print a network connection report to view solutions to any problems you may have using your product on a network.

1. Make sure a few sheets of plain paper are loaded in the lower cassette.

2. Press the home icon, if necessary.

3. Select Settings.

You see a screen like this:

4. Select Network Settings > Connection Check.

5. Select Print Check Report to print the network connection report.

Examine any error codes and solutions shown on the network connection report.

Network Connection Report Codes and Messages

Parent topic: Wi-Fi or Wired Networking

Network Connection Report Codes and Messages

Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report.

1 Error code

2 Message

Note: Error codes and messages listed here may not all apply to your product.

Error Codes and Messages

Error code and message Solution

E-1

Confirm that the network cable is connected and network devices such as hub, router, or access point are turned on.

Make sure your router, access point, and/or hub are turned on, and the network cable is securely connected to your device and to your product.

If you are trying to set up Wi-Fi, remove the network cable and set up Wi-Fi again. Ethernet and Wi-Fi cannot be connected at the same time.

Error code and message Solution

E-2, E-3, or E-7

No wireless network names (SSID) found. Confirm that the router/access point is turned on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance.

No wireless network names (SSID) found. Confirm that the wireless network name (SSID) of the PC you wish to connect is set up correctly. Contact your network administrator for assistance.

Entered security key/password does not match the one set for your router/access point. Confirm security key/password. Contact your network administrator for assistance.

Check the following:

• Make sure your router or access point is turned on, and is correctly connected to your computer or network device.

• Turn off the router or access point, wait about 10 seconds, and turn it on again.

• Move your product closer to your router or access point, and remove any obstacles between them. Also move your product away from devices such as wireless phones or microwaves.

• Confirm that the SSID shown on the network connection report matches the label on your router or access point. Also make sure your SSID uses only ASCII characters and symbols, or your product cannot display the SSID correctly.

• If you are trying to connect using the WPS push button method, make sure your router or access point supports it.

• If you are using a network password, check the label on your router or access point to confirm that you are using the correct password, or check with your network administrator or router/access point documentation.

• If you are connecting to a smart device that generates an SSID, check the device documentation for the SSID and password you should use.

• If your wireless connection suddenly disconnects, and another smart device was added to the network using a WPS push button method or your network was set up using a non-WPS push button method, try downloading and installing your product software again.

Error code and message Solution

E-5

Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Confirm security mode. Contact your network administrator for assistance.

E-6

MAC address of your printer may be filtered. Check whether your router/access point has restrictions such as MAC address filtering. See the documentation of the router/access point or contact your network administrator for assistance.

If the security on your router or access point is not one of the following types, change the type of security on your router or access point and reset your product's network settings.

• WEP-64 bit (40 bit)

• WEP-128 bit (104 bit)

• WPA PSK (TKIP/AES); also known as WPA Personal

• WPA2 PSK (TKIP/AES); also known as WPA2 Personal

• WPA (TKIP/AES)

• WPA2 (TKIP/AES)

• WPA3-SAE (AES)

• WPA2/WPA3-Enterprise

If your router or access point has MAC address filtering enabled, register your product's MAC address so it is not filtered. Locate the MAC address on the network connection report and check your router or access point documentation for instructions.

If your router or access point is using shared authentication with WEP security, confirm that you are using the correct authentication key and index.

E-8

Incorrect IP address is assigned to the printer. Confirm IP address setup of the network device (hub, router, or access point). Contact your network administrator for assistance.

If your router or access point limits the number of connected devices, raise the connection limit. See your router or access point documentation for instructions.

If your product's Obtain IP Address setting is set to Auto, enable DHCP on your router or access point. If it is set to Manual, the IP address may be out of range or on a different network segment; set a valid IP address using your product control panel or the Web Config utility.

You can also try turning off your product and the router or access point, waiting about 10 seconds, and turning them on again.

Error code and message Solution

E-9

Confirm the connection and network setup of the PC or other device. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.

E-10

Confirm IP address, subnet mask, and default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.

Make sure your computer or network device are turned on. Also make sure that you can access the Internet and other devices on the same network from the devices you are trying to connect to your product.

If you still cannot connect to your product, turn off your router or access point, wait about 10 seconds, and turn it on again. Download and install your product software again to reset your network settings.

Make sure other devices on the network are turned on and do the following:

• If your product's Obtain IP Address setting is set to Manual, check the IP address, subnet mask, and default gateway addresses on the network connection report to see if they are correct. If not, correct the settings.

• If DHCP is enabled, set your product's Obtain IP Address setting to Auto. If you want to use the DHCPassigned address as a static address, set the Obtain IP Address setting to Manual, enter the product's IP address as listed on the network connection report, and set the subnet mask to 255.255.255.0.

If you still cannot connect to your product, turn off your router or access point, wait about 10 seconds, and turn it on again.

E-11

Setup is incomplete. Confirm default gateway setup. Connection using the EpsonNet Setup is available. Contact your network administrator for assistance.

If you set your product's TCP/IP Setup setting to Manual, check that the default gateway address listed on the network connection report is correct. Also turn on the device that is set as the default gateway.

Error code and message Solution

E-12

Confirm the following:

-Entered security key/password is correct

-Index of the security key/password is set to the first number

-IP address, subnet mask, or default gateway setup is correct

Contact your network administrator for assistance.

E-13

Confirm the following:

-Entered security key/password is correct

-Index of the security key/password is set to the first number

-Connection and network setup of the PC or other device is correct

Contact your network administrator for assistance.

Make sure other devices on the network are turned on and do the following:

• Make sure the IP address, subnet mask, and default gateway addresses are correct, if you are entering them manually.

• Confirm that the subnet mask and default gateway addresses for other devices are the same.

• Make sure the IP address does not conflict with other devices.

If you still cannot connect to your product, do the following:

• Turn off your router or access point, wait about 10 seconds, and turn it on again.

• Download and install your product software again to reset your network settings.

• If your router or access point uses WEP security with several registered passwords, make sure that the first registered password is set on your product.

Make sure your router, access point, and/or hub are turned on. Also make sure the TCP/IP setup on your router, access point, and/or hub is not set manually; this may cause your product's network settings to differ from the manually set up devices.

If you still cannot connect to your product, do the following:

• Turn off your router or access point, wait about 10 seconds, and turn it on again.

• Download and install your product software again to reset your network settings.

• If your router or access point uses WEP security with several registered passwords, make sure that the first registered password is set on your product.

Network Environment Messages

Message Solution

The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router.

*No more devices can be connected. Disconnect one of the connected devices if you want to add another one.

The same SSID as Wi-Fi Direct exists in the environment. Change the Wi-Fi Direct SSID if you cannot connect a smart device to the printer.

Parent topic: Printing a Network Connection Report

Configuring Email Server Settings

To use features such as scanning to email or forwarding faxes to email, you need to configure the email server. You can select settings for the email server using the product control panel.

Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.

Move your product closer to your router or access point, and remove any obstacles between them. Then turn off your router or access point, wait about 10 seconds, and turn it back on again. If you still cannot connect to your product, check the documentation that came with your router or access point for solutions.

You can connect up to 8 computers or other devices to your product using a Wi-Fi Direct (Simple AP) connection. If you want to add another device, disconnect an existing connected device first.

Change the Wi-Fi Direct SSID.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Network Settings.

You see a screen like this:

3. Select Advanced > Email Server > Server Settings.

You see a screen like this:

4. Select one of the options shown above, then select the settings you want to use. Contact your internet service provider if necessary to confirm the authentication method for the email server.

5. Select Proceed to save your settings.

6. Select Close to exit.

7. Select Connection Check to verify the connection to the email server.

Parent topic: Wi-Fi or Wired Networking

Related tasks

Scanning to Email Forwarding Received Faxes

Changing or Updating Network Connections

See these sections to change or update how your product connects to a network.

Accessing the Web Config Utility Changing a USB Connection to a Wi-Fi Connection Changing a Wi-Fi Connection to a Wired Network Connection Connecting to a New Wi-Fi Router Disabling Wi-Fi Features

Parent topic: Wi-Fi or Wired Networking

Accessing the Web Config Utility

You can select your product's network settings and confirm its operating status using a web browser. You do this by accessing your product's built-in Web Config utility from a computer or other device that is connected to the same network as your product.

Note: For more information on the Web Config utility, see the Administrator's Guide.

1. Print a network status sheet.

2. Locate the IP address for your product that is listed on the network status sheet.

3. On a computer or other device connected to the same network as your product, open a web browser.

4. Enter your product's IP address into the address bar.

You see the available Web Config utility options.

Parent topic: Changing or Updating Network Connections

Changing a USB Connection to a Wi-Fi Connection

If you have already connected your product to your computer using a USB connection, you can change to a Wi-Fi connection.

1. Disconnect the USB cable from your product.

2. Uninstall your product software.

3. Download and install your product software from the Epson website using the instructions on the Start Here sheet.

Parent topic: Changing or Updating Network Connections

Changing a Wi-Fi Connection to a Wired Network Connection

If you have already connected your product to your computer wirelessly, you can change to a wired network connection if necessary.

1. Disable your product's Wi-Fi features.

2. Connect one end of an Ethernet network cable to the product's LAN port.

3. Connect the other end to any available LAN port on your router or access point.

4. Uninstall your product software.

5. Download and install your product software from the Epson website.

6. Follow the on-screen instructions to install the software.

7. When you see the Select Your Connection screen, select Wired network connection.

8. If you see a Select Setup Option screen, select Set up printer for the first time.

9. Continue following the rest of the on-screen instructions.

Parent topic: Changing or Updating Network Connections

Related tasks

Disabling Wi-Fi Features

Connecting to a New Wi-Fi Router

If you change the wireless router you have been using on your network, you need to update your product's Wi-Fi connection to the new router.

1. Do one of the following:

• Windows: Uninstall your product software.

• Mac: Go to the next step.

2. Download and install your product software from the Epson website using the instructions on the Start Here sheet.

Parent topic: Changing or Updating Network Connections

Related concepts

Uninstall Your Product Software

Disabling Wi-Fi Features

You may need to disable your product's Wi-Fi features if you change your network connection type or need to solve a problem with your network connection.

Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use.

1. Press the home icon, if necessary.

2. Select the icon.

You see a screen like this:

3. Select Router.

4. Select Change Settings.

5. Select Others.

6. Select Disable Wi-Fi.

7. Select Start Setup to disable Wi-Fi.

8. Select Close.

Parent topic: Changing or Updating Network Connections

Loading Paper

Before you print, load paper for the type of printing you will do.

Loading Paper in the Cassettes Paper Loading Capacity Double-sided Printing Capacity Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator

Loading Paper in the Cassettes

You can load paper up to this size in the paper cassettes: A3 (11.7 × 16.5 inches [297 × 420 mm])

1. Make sure the product is not operating and pull out the paper cassette.

2. Slide the side edge guides outward all the way, then slide the side front edge guide to the paper size you are using.

3. Load paper with the printable side facedown.

4. Slide the side edge guides against the paper.

Note: Make sure the paper fits beneath the arrow mark inside the edge guides.

5. Insert the paper cassette all the way into the product.

6. Do one of the following:

• Select the size and type of paper you loaded on the LCD screen.

• Press the Paper Setting button, select the paper source, and select the size and type of paper

you loaded.

• Select Settings > General Settings > Printer Settings > Paper Source Settings > Paper

Setting to select the size and type of paper you loaded.

Always follow these paper loading guidelines:

• Load only the recommended number of sheets.

• Load only plain paper in cassette 2.

• Load paper short edge first, no matter which way your document faces.

• Load the printable side facedown.

• Load letterhead or pre-printed paper top edge first.

• Do not load paper above the line underneath the arrow mark inside the edge guides.

• Check the paper package for any additional loading instructions.

Parent topic: Loading Paper

Related references

Paper Loading Capacity Paper Specifications

Paper Loading Capacity

As described in the tables below, do not load paper in the paper cassettes above the arrow marks on these stickers inside the cassette:

• Use this guide for standard paper:

• Use this guide for thick paper and envelopes:

Standard and Thick Paper Capacity

You can load up to the following number of sheets in the rear paper feed slot (paper tray):

• 50 sheets of standard paper; load only 1 sheet of paper in a user-defined size between 19 inches

(483.1 mm) and 236 inches (6000 mm) long (available only when printing from a computer)

• 20 sheets of thick paper (25 to 68 lb [91 to 256 g/m2]); load only 1 sheet of thick paper in a user-

defined size between 19 inches (483.1 mm) and 236 inches (6000 mm) long (available only when printing from a computer)

• 10 envelopes

Loading capacity

Paper type Paper size Cassette 1 Cassette 2 Rear paper feed

(paper tray)

Plain paper

Letterhead paper

Recycled paper

Colored paper

Pre-printed paper

High-quality plain paper

13 × 19 inches (330 × 483 mm)

A3 (11.7 × 16.5 inches [297 × 420 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), Letter (8.5 × 11 inches [216 × 279 mm]), Legal (8.5 × 14 inches [216 × 356 mm]), 11 × 17 inches (279 × 432 mm), Executive (7.25 × 10.5 inches [184 × 267 mm]), Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm]), Oficio 9 (8.46 × 12.4 inches [215 × 315 mm])

A5 (5.8 × 8.2 inches [148 × 210 mm]), A6 (4.1 × 5.8 inches [105 × 148 mm]), B6 (5 × 7.2 inches [128 × 182 mm]), Half Letter (5.5 × 8.5 inches [140 × 216 mm])

— 50

250 50

250 — 50

Loading capacity

Paper type Paper size Cassette 1 Cassette 2 Rear paper feed

(paper tray)

Plain paper

Letterhead paper

Recycled paper

Colored paper

Pre-printed paper

High-quality plain paper

User defined (3.5 × 5 inches [89 × 127 mm] to 11.7 × 17 inches [297 × 431.8 mm])

User defined (3.5 × 17 inches [89 × 431.9 mm] to 11.7 × 47.2 inches [297 × 1200 mm])

User defined (7.5 ×

10.1 inches [182 × 257 mm] to 11.7 × 17 inches [297 × 431.8 mm])

User defined (7.5 × 17 inches [182 × 431.9 mm] to 11.7 × 47.2 inches [297 × 1200 mm])

User defined (2.5 × 5 inches [64 × 127] to 13 × 19 inches [329 × 483])

250 — —

1 — —

— 250 —

— 1 —

— — 50

User defined (2.5 × 19

— — 1 inches [64 × 483.1] to 13 × 236.2 inches [329 × 6000 mm])

Envelopes #10 10 — 10

Loading capacity

Paper type Paper size Cassette 1 Cassette 2 Rear paper feed

(paper tray)

Thick paper (24 to 43 lb [91 to 160 g/m2])

Supported paper sizes*

User defined (3.5 × 5

50 — 20

50 — — inches [89 × 127 mm] to 11.7 × 17 inches [297 × 431.8 mm])

User defined (3.5 × 17

1 — — inches [89 × 431.9 mm] to 11.7 × 47.2 inches [297 × 1200 mm])

User defined (2.5 × 5

— — 20 inches [64 × 127 mm] to 13 × 19 inches [329 × 483 mm])

User defined (2.5 × 13

— — 1 inches [64 × 329 mm] to 19 × 236.2 inches [483.1 × 6000 mm])

* Select the paper specification link below to view the list of supported paper sizes.

Epson Paper Capacity

Paper type Loading capacity

Cassette 1 Cassette 2 Rear paper feed slot

Epson Bright White

250 sheets 50 sheets

Paper

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper

Paper type Loading capacity

Cassette 1 Cassette 2 Rear paper feed slot

Epson Presentation Paper Matte

Epson High Quality Ink Jet Paper

Epson Premium Photo Paper Glossy

Epson Premium Photo Paper Semi-gloss

Epson Ultra Premium Photo Paper Glossy

Epson Premium Presentation Paper Matte

Note: When printing at a user-defined size on genuine Epson paper, you can print using Standard or Normal print quality. Even if the printer driver allows you to choose a higher print quality, your product uses Standard or Normal print quality.

Parent topic: Loading Paper

Related references

Paper Specifications

100 sheets — 20 sheets

50 sheets —

20 sheets

Double-sided Printing Capacity

Automatic Double-sided Printing

You can automatically print double-sided from any paper source on the following sizes of standard paper:

• Letter (8.5 × 11 inches [216 × 279 mm])

• A4 (8.3 × 11.7 inches [210 × 297 mm])

• Executive (7.25 × 10.5 inches [184 × 267 mm])

• A5 (5.8 × 8.2 inches [148 × 210 mm])

• B5 (7.2 × 10.1 inches [182 × 257 mm])

• Mexico-Oficio (8.5 × 13.4 inches [216 × 340 mm])

• Oficio 9 (8.46 × 12.4 inches [215 × 315 mm])

Note: You can automatically print double-sided on thick paper in supported sizes from cassette 1 or the rear paper feed slot (paper tray) only.

Manual Double-sided Printing

You can use the rear paper feed to manually print double-sided pages on the following papers:

Paper type Size Manual double-sided

printing capacity

Plain paper

Supported paper sizes

30 sheets

Copier paper

Letterhead paper

Recycled paper

Colored paper

Pre-printed paper

High quality plain paper

Epson Bright White Paper

Epson Bright White Premium Paper

Letter (8.5 × 11 inches [216 × 279 mm])

30 sheets

Epson Multipurpose Plus Paper

Thick paper 1 (25 to 43 lb [91 to 160 g/m2])

Supported paper sizes

User defined

10 sheets

1 sheet Thick paper 2 (43 to 68 lb [161 to 256 g/m2])

: Select the paper specification link below to view the list of supported paper sizes.

: Available only when printing from a computer.

Parent topic: Loading Paper

Related references

Paper Specifications

Compatible Epson Papers

You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales),

epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from

an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.

Note: Paper/media availability varies by country.

Paper Type Size Part number Sheet count

Epson Bright White Pro Paper Letter (8.5 × 11 inches

[216 × 279 mm])

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper Letter (8.5 × 11 inches

Epson Presentation Paper Matte Legal (8.5 × 14 inches

Epson Premium Presentation Paper Matte

Epson Photo Paper Glossy Letter (8.5 × 11 inches

Epson Premium Photo Paper Glossy

Letter (8.5 × 11 inches [216 × 279 mm])

[216 × 279 mm])

[216 × 356 mm])

Letter (8.5 × 11 inches [216 × 279 mm])

8 × 10 inches (203 × 254 mm) S041467 50

Letter (8.5 × 11 inches [216 × 279 mm])

[216 × 279 mm])

8 × 10 inches (203 × 254 mm) S041465 20

Letter (8.5 × 11 inches [216 × 279 mm])

S041586 500

S450218 500

S450217 500

S041067 100

S041062 100

S041257

S042180

S041141

S041649

S041271

S042183

S041667

100

Paper Type Size Part number Sheet count

Epson Ultra Premium Photo Paper Glossy

Epson Premium Photo Paper Semi-gloss

Parent topic: Loading Paper

8 × 10 inches (203 × 254 mm) S041946 20

Letter (8.5 × 11 inches [216 × 279 mm])

Paper or Media Type Settings - Printing Software

For this paper Select this paper Type or Media Type setting

Plain paper

Epson Bright White Paper

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper

High-quality plain paper High-Quality Plain Paper

Letterhead paper Letterhead

Recycled paper Recycled

Colored paper Color

Plain Paper / Bright White Paper

S042182

S042175

S041331 20

Pre-printed paper Preprinted

Envelopes Envelope

Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy

Epson Premium Photo Paper Glossy Premium Photo Paper Glossy

Epson Photo Paper Glossy Photo Paper Glossy

Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss

Epson Presentation Paper Matte

Epson Premium Presentation Paper Matte

Thick paper (25 to 40 lb [91 to 150 g/m2]) Card Stock 1

Premium Presentation Paper Matte

For this paper Select this paper Type or Media Type setting

Thick paper (40 to 53 lb [151 to 200 g/m2]) Card Stock 2

Thick paper (53 to 68 lb [201 to 256 g/m2]) Card Stock 3

Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings.

Parent topic: Loading Paper

Selecting the Paper Settings for Each Source - Control Panel

You can change the default paper size and paper type for each source using the control panel on the product.

1. Press the Paper Setting button.

You see a screen like this:

2. Select a paper source.

3. Select the size and type of paper you loaded.

4. Select the back arrow to select another paper source or press the home button to return to the Home screen.

Paper Type Settings - Control Panel

Parent topic: Loading Paper

Paper Type Settings - Control Panel

Select a Paper Type setting that matches the paper you loaded.

Paper type loaded Paper Type setting

Plain paper

Epson Bright White Paper

Epson Bright White Premium Paper

Epson Multipurpose Plus Paper

Letterhead paper Letterhead

Recycled paper Recycled

Colored paper Color

Pre-printed paper Preprinted

High-quality plain paper High Quality Plain Paper

Envelopes Envelope

Epson Ultra Premium Photo Paper Glossy Ultra Glossy

Epson Premium Photo Paper Glossy Prem. Glossy

Epson Photo Paper Glossy Glossy

Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss

Epson Presentation Paper Matte

Epson Premium Presentation Paper Matte

Plain Paper

Prem. Matte

Thick paper (25 to 40 lb [91 to 150 g/m2]) Card Stock 1

Thick paper (40 to 53 lb [151 to 200 g/m2]) Card Stock 2

Thick paper (53 to 68 lb [201 to 256 g/m2]) Card Stock 3

Parent topic: Selecting the Paper Settings for Each Source - Control Panel

Selecting Default Paper Settings - Administrator

As an administrator, you can adjust default paper settings that apply to all print jobs sent to the product.

Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.

Selecting the Default Printer Settings Selecting the Universal Print Settings

Parent topic: Loading Paper

Selecting the Default Printer Settings

You can change default printer settings using the control panel on the product.

Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Printer Settings.

3. Select one of these options for the Auto Error Solver setting:

• Turn on this setting to display a warning and print single-sided when a 2-sided printing error

occurs, or to print only what the printer could process when a full memory error occurs.

• Turn off this setting to display an error message and stop printing if an error occurs.

4. Select Paper Source Settings.

5. Select the Paper Source Settings options you want to use.

6. When you are finished, press the home button to return to the Home screen.

Paper Source Settings Options

Parent topic: Selecting Default Paper Settings - Administrator

Paper Source Settings Options

Select the paper source options you want to use for your print jobs.

Paper Source Settings option

Paper Setting Various Select the paper size and type for each paper source

Available settings Description

Rear Paper Feed Priority

A4/Letter Auto Switching

Auto Select Settings

Error Notice Paper Size Notice Select On for either of these settings to display an error

Paper Setup Auto Display

Parent topic: Selecting the Default Printer Settings

On Select On to give printing priority to paper loaded in the rear

Off

On Select On to switch the selected paper size to match the

Off

Copy Select On for any of these settings to automatically print on

Fax

Other

Paper Type Notice

On Select On to automatically display a menu that lets you

Off

Selecting the Universal Print Settings

paper feed slot

loaded paper (Letter or A4) if the wrong size is selected

paper from any source containing paper that matches your paper settings

message when the selected paper type or size does not match the loaded paper

select the paper size and type when you load paper in the product

Note: If you disable this setting, you will not be able to print using AirPrint.

You can change the default universal print settings using the control panel on the product.

Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance.

1. Press the home button, if necessary.

2. Select Settings > General Settings > Printer Settings > Universal Print Settings.

You see a screen like this:

3. Adjust the settings as necessary.

4. When you are finished, press the home button to return to the Home screen.

Universal Print Settings Options

Parent topic: Selecting Default Paper Settings - Administrator

Universal Print Settings Options

Select the universal print setting options you want to use for your print jobs.

Universal Print

Available settings Description

Settings option

Top Offset — Adjust the top or left margin

Left Offset

Top Offset in Back

— Adjust the top or left margin of the back page when printing

double-sided

Left Offset in Back

Check Paper Width

On Select On to check the paper width before printing. This

Off

prevents printing beyond the edges of the paper when the paper size settings are incorrect, but may reduce the printing speed.

Universal Print

Available settings Description

Settings option

Skip Blank Page On Select On to skip printing of blank pages automatically

Off

Parent topic: Selecting the Universal Print Settings

Placing Originals on the Product

Follow the instructions here to place your original documents or photos on the product.

Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it.

Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder

Placing Originals on the Scanner Glass

You can place originals up to this size on the scanner glass: A3 (11.7 × 16.5 inches [297 × 420 mm]).

Note: To view animated instructions on how to place originals on the scanner glass, press the help button and select How To > Place Originals > Scanner Glass.

Note: When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF.

1. Open the document cover.

2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner.

Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass. Manually position your original away from the edges to prevent cropping.

3. Close the document cover gently to keep your original in place.

Caution: Do not push down on the document cover or scanner glass or you may damage the product.

Remove your originals after scanning. If you leave the originals on the scanner glass for a long time, they may stick to the glass surface.

Parent topic: Placing Originals on the Product

Related topics

Scanning Copying Faxing

Placing Originals in the Automatic Document Feeder

You can place single- or multi-page original documents in the Automatic Document Feeder (ADF). You can also use the ADF to scan both sides of a 2-sided document. Make sure the originals meet the Automatic Document Feeder specifications before loading them.

Caution: Make sure your originals are not creased or folded, and do not contain holes, staples, tape, or

other materials that could obstruct the feeder.

Caution: Do not place photographs or valuable artwork in the ADF. Place fragile or valuable originals on the scanner glass to avoid wrinkling or damaging them.

Note: To view animated instructions on how to place originals on the scanner glass, press the help button and select How To > Place Originals > ADF.

Note: When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF.

1. Slide the ADF edge guides outward.

2. Fan your stack of originals and tap them gently on a flat surface to even the edges.

3. Insert the originals into the ADF faceup and short edge first.

Note: Do not load originals above the arrow mark on the ADF edge guide.

The ADF icon on the Copy, Scan, and Fax screens lights up.

4. Slide the ADF edge guides against the originals, but not too tightly.

Parent topic: Placing Originals on the Product

Related topics

Scanning Copying Faxing

Copying

See the information here to copy documents or photos using your product.

Note: Copies may not be exactly the same size as your originals.

Copying Documents or Photos Copying Options

Copying Documents or Photos

You can copy documents or photos onto various sizes and types of paper, including Epson special papers.

1. Place your original document or photo on the scanner glass, or in the ADF.

2. Load the paper you want to print on.

3. Press the home button, if necessary.

4. Select Copy.

You see a screen like this:

5. To print more than one copy, press a number key on the product's control panel, or select Copies and use the displayed keypad to enter the number of copies.

6. Change any of the displayed settings as necessary.

7. Select Advanced to view and change additional copy settings, if necessary.

8. Select Preview to preview your copy on the LCD screen.

9. Select Presets to save your copy settings.

Note: Presets can be locked by an administrator. If you can't access or change this setting, contact your administrator for assistance.

10. When you are ready to copy, press the Copy icon.

Note: To cancel printing, press the stop button or select Cancel.

Parent topic: Copying

Related references

Copying Options

Related tasks

Using Presets

Related topics

Loading Paper Placing Originals on the Product

Copying Options

Select the copying options you want to use for your copies.

Note: Not all options or settings may be available, depending on other copying settings.

Basic Settings

Copying option Available settings Description

B&W — Copies the document in black and white

Color — Copies the document in color

Copying option Available settings Description

Paper Setting Various sources Select the paper source that you want to use. If you select

Auto, paper is fed automatically depending on the paper

settings you selected for the paper sources.

Original Type Text Specifies the document type of your originals and adjusts

Text & Image

the quality of your copies

Photo

Text & Image(Best)

Density Varying levels Adjusts the lightness or darkness of copies

Reduce/Enlarge Reduce to Fit Paper Automatically sizes the image to fit the paper size you

selected

100% Copies the original at its full size

195%->45% and

Automatically converts from one size to another

other conversions

% Automatically increases or decreases the size of the image

by the percentage you enter (range is 25% to 400%)

2-Sided 1>1-Sided Select to make 2-sided copies. When you select 1>2-Sided

2>2-Sided

or 2>1-Sided, also select the orientation and binding edge for your originals or copies.

1>2-Sided

2>1-Sided

Advanced settings

Copying option Available settings Description

Multi-Page Single Page Copies each page of the original onto an individual sheet

2-up Copies multiple page documents onto one sheet. Scroll

4-up

down and select the document orientation and layout order settings as necessary.

Original Size Various sizes Select the document size of your original

Copying option Available settings Description

Finishing Group (Same

Pages)

Collate (Page Order)

Mixed Size Originals

Orientation (Original)

Off Select On to copy originals of varying sizes in their original

Readable Direction Specifies the orientation of your originals

Left Direction

Select to print multiple copies of a multi-page document in unordered groups

Select to print multiple copies of a multi-page document in ordered sets

sizes

Readable Direction:

Left Direction:

Image Quality Various settings Select advanced quality settings such as Saturation and

Sharpness

Binding Margin Off Select On to adjust the margin and orientation of the pages

when copying a book

Copying option Available settings Description

Reduce to Fit Paper

Off Select On to automatically decrease the image by the

percentage you select

Remove Shadow Off Select On to erase the shadows that appear in the center of

a document when copying a book or that appear around a document when copying thick paper

Remove Punch Holes

Off Select On to erase the binding holes on a document

ID Card Copy Off Select On to copy both sides of an ID card onto one side of

a sheet of paper

Parent topic: Copying

Printing from a Computer

Before printing from your computer, make sure you have set up your product and installed its software as described on the Start Here sheet.

Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.

Printing with Windows Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac Cancelling Printing Using a Product Button

Printing with Windows

You can print with your product using any Windows application, as described in these sections.

Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows Selecting Additional Layout and Print Options - Windows Selecting a Printing Preset - Windows Selecting Extended Settings - Windows Printing Your Document or Photo - Windows Locking Printer Settings - Windows Entering a User ID and Password for Printing Selecting Default Print Settings - Windows Changing Automatic Update Options

Parent topic: Printing from a Computer

Selecting Basic Print Settings - Windows

Select the basic settings for the document or photo you want to print.

1. Open a photo or document for printing.

2. Select the print command in your application.

Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details.

3. If necessary, select your product name as the printer you want to use.

Note: You may also need to select Properties or Preferences to view your print settings.

You see the Main tab of your printer settings window:

4. For the Paper Source setting, select where you loaded the paper you want to print on.

5. Select the size of the paper you loaded as the Document Size setting.

Note: You can also select the User-Defined setting to create a custom paper size.

6. If you are printing a borderless photo, select Borderless. You can click Settings to access additional options for borderless printing.

Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details.

7. Select the orientation of your document.

Note: If you are printing an envelope, select Landscape.

8. Select the type of paper you loaded as the Paper Type setting.

Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.

9. Select the Quality setting that matches the print quality you want to use.

10. Select a Color option:

• To print a color document or photo, select the Color setting.

• To print text and graphics in black or shades of gray, select the Black/Grayscale setting.

11. To print on both sides of the paper, select a 2-Sided Printing option.

12. To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select one of the settings in the Multi-Page menu and select the printing options you want.

13. To print multiple copies and arrange their print order, select the Copies options.

14. To reduce noise during printing, turn on Quiet Mode (printing will be slower).

15. To preview your job before printing, select Print Preview.

16. To save your print job as a project that can be modified and combined with other print jobs, select Job Arranger Lite.

Paper Source Options - Windows Print Quality Options - Windows

100

Epson WorkForce ST-C8000 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Product Basics

Using the Control Panel

Control Panel Buttons and Lights

The LCD Screen

Status Icon Information

Entering Characters on the LCD Screen

Job/Status Screen

Viewing Animations

Selecting the Date and Time

Selecting Your Country or Region

Setting a Password and Locking the Control Panel

Using Presets

Setting User Feature Restrictions (Access Control)

Changing LCD Screen Language

Adjusting Control Panel Sounds

Adjusting the Screen Brightness

Turning Off the Operation Time Out Setting

Preventing PC Connection via USB

Product Parts Locations

Product Parts - Front

Product Parts - Inside

Product Parts - Back

Using Power Saving Settings

Changing the Sleep Timer Settings

Changing the Power Off Timer Settings

Epson Connect Solutions for Smartphones, Tablets, and More

Setting Up Epson Connect Services

Using Epson Email Print

Using the Epson iPrint Mobile App

Using Epson Remote Print

Using Epson Scan to Cloud

Using AirPrint

Android Printing Using the Epson Print Enabler

Using Fire OS Printing

Using Windows 10 Mobile Printing

Using Epson Print and Scan App with Windows Tablets

Using the Mopria Print Service

Wi-Fi or Wired Networking

Network Security Recommendations

Wi-Fi Infrastructure Mode Setup

Selecting Wireless Network Settings from the Control Panel

Wi-Fi Direct Mode Setup

Enabling Wi-Fi Direct Mode (Simple AP)

Modifying the Wi-Fi Direct Network Name or Password

Wi-Fi Protected Setup (WPS)

Using WPS to Connect to a Network

Printing a Network Status Sheet

Printing a Network Connection Report

Network Connection Report Codes and Messages

Configuring Email Server Settings

Changing or Updating Network Connections

Accessing the Web Config Utility

Changing a USB Connection to a Wi-Fi Connection

Changing a Wi-Fi Connection to a Wired Network Connection

Connecting to a New Wi-Fi Router

Disabling Wi-Fi Features

Loading Paper

Loading Paper in the Cassettes

Paper Loading Capacity

Double-sided Printing Capacity

Compatible Epson Papers

Paper or Media Type Settings - Printing Software

Selecting the Paper Settings for Each Source - Control Panel

Paper Type Settings - Control Panel

Selecting Default Paper Settings - Administrator

Selecting the Default Printer Settings

Paper Source Settings Options

Selecting the Universal Print Settings

Universal Print Settings Options

Placing Originals on the Product

Placing Originals on the Scanner Glass

Placing Originals in the Automatic Document Feeder

Copying

Copying Documents or Photos

Copying Options