About This Supplement 1
Macintosh System Requirements 2
Windows System Requirements 3
Year 2000 Ready 4
Where To Get Help 4
Setting Up Your Printer 6
EPSON USB/Parallel Adapter 6
EPSON Stylus RIP 6
Aligning the Print Head 7
Connecting Your Printer with the EPSON USB/Parallel Adapter 8
Installing Your Software 9
Uninstalling Your Software 11
Configuring for a Network 12
Macintosh Users 12
Windows 98 Users 13
Options and Consumables 16
EPSON Type B IEEE-1394 (FireWire) Interface Card 16
®
EPSON RS-5000 Fiery
EPSON Type B 10BaseT/100BaseTX Ethernet
Interface Card 16
EPSON Professional Quality Media 17
Print Engine Memory Buffer 17
LX RIP 16
iii
About This
This Supplement provides information not included in the
EPSON Stylus® Pro 5000 Setup Guide and Reference Guide. It
contains:
•New system requirements for your computer
Where to get help if you need technical support
•
Descriptions of the EPSON® USB/Parallel Adapter and
•
EPSON Stylus RIP that come with your printer
•New print head alignment tips for accurate, clean printouts
•Instructions on how to connect the printer to your
Macintosh® with the EPSON USB/Parallel Adapter and
install your non-PostScript printer driver
Supplement
•Instructions on how to connect to a network with
Macintosh and Microsoft
•Additional options and consumables
®
Windows®98
See your Setup Guide and Reference Guide for detailed
information about setting up your printer, using the EPSON
driver and utilities, printing on special media, troubleshooting,
and maintaining your printer.
1
Macintosh System Requirements
To use your printer with a Macintosh in either a standalone or
network environment as a print server, your system should meet
the following minimum requirements:
•Power Macintosh
iMac™ series (System 8.1 or later)
NOTE:
If your iMac is running OS 8.1, you need to update your
operating system before installing your printer software.
Download and install the iMac Update 1.0 or later from
®
at http:// swupdates.info.apple.com. Contact Apple if
Apple
you have problems installing the update.
If your iMac is running OS 8.5 or 8.5.1, do not install iMac
Update 1.0. Instead, Apple recommends that you download
and install iMac Update 1.1.
To find out which operating system your iMac is running, select
About This Computer in the Apple menu.
•At least 16MB of available RAM for the EPSON Stylus RIP
software (20MB or more is recommended), in addition to
the RAM needed by your operating system and other
applications.
®
G3 series (System 8.5.1 or later) or
At least 52MB of free hard disk space to install the software
•
and at least 150MB of hard disk space for processing
large files
CD-ROM drive
•
USB, FireWire,® Serial, or Ethernet connection to the printer
•
2
To set up a Macintosh as a client on a network using the
EPSON Stylus RIP, your system must have the following
minimum configuration:
•Macintosh Centris,
®
Macintosh Quadra,® Performa,® Power
Macintosh G3 series, or iMac series
•Ethernet AppleTalk
®
connection to the Macintosh set up as
the EPSON Stylus RIP print server
•16MB RAM (32MB or more recommended)
•At least 2MB of free hard disk space to install the software
and at least 150MB of free hard disk space for processing
large files
•Macintosh System 7.6.1 or later
•CD-ROM drive
Windows System Requirements
To use your printer in either a standalone or peer-to-peer
network environment, your system should include:
•IBM
®
-compatible PC with 486 or higher processor
(Pentium® 133 MHz or higher recommended)
•Windows 3.1, 95, 98, or NT 4.0
NOTE:
EPSON Stylus RIP is not supported in Windows 3.1.
At least 16MB of RAM (32MB or more recommended)
•
At least 50MB of free hard disk space to install the software
•
and at least 150MB of free hard disk space for processing
files (more for large files)
CD-ROM drive
•
An available parallel port configured as LPT1
•
3
Year 2000 Ready
Your printer is Year 2000 Ready. However, be sure the other
parts of your computer system are also ready for the year 2000.
Where To Get Help
EPSON provides technical support and information on
installation, configuration, and operation of professional
graphics arts products through the EPSON Preferred™
Protection Plan.
Dial (888) 377-6611, 6
through Friday, and 7 AM to 4 PM, Pacific Time, Saturday
and Sunday. Weekend support hours are subject to change
without notice.
If you have problems accessing the support line, call
(562) 276-1305 in the U.S. or (905) 709-2567 in Canada. Toll
or long distance charges may apply.
Before you call, make sure you have your Unit ID number,
which is included with the EPSON Preferred Protection Plan
that comes with your printer.
AM
to 8 PM, Pacific Time, Monday
4
EPSON also provides customer support through the following
services:
Electronic support services
ServiceAccess
World Wide WebFrom the Internet, you can reach EPSON’s
Home Page at http://www.epson.com.
EPSON Internet FTP SiteIf you have Internet FTP capability, use your
Web browser (or other software for FTP
downloading) to log onto ftp.epson.com with
the user name anonymous and your e-mail
address as the password.
EPSON Forum on
CompuServe
®
Members of CompuServe can type GO EPSON
at the menu prompt to reach the Epson
America Forum. For a free introductory
CompuServe membership, call (800) 848-8199
and ask for representative #529.
Automated telephone services
ServiceAccess
SM
EPSON SoundAdvice
EPSON FaxAdvice
EPSON Referral Service For the location of your nearest Authorized
TM
For recorded answers to commonly asked
questions about EPSON products 24 hours a day,
seven days a week, call (800) 922-8911.
Access EPSON’s technical information library by
calling (800) 922-8911. You must provide a return
fax number to use this service.
EPSON Reseller or Customer Care Center, call
(800) 922-8911.
You can purchase ink cartridges, paper, manuals, and
accessories from EPSON Accessories at (800) 873-7766
(U.S. sales only). In Canada, please call (800) 873-7766 for
dealer referral.
5
Setting Up Your Printer
To unpack and set up your printer, see Chapter 2, “Getting
Started,” in your Setup Guide. In addition, you should also have
the EPSON USB/Parallel Adapter and EPSON Stylus RIP
included in the box.
EPSON USB/Parallel Adapter
The EPSON USB/Parallel Adapter allows you to use smart cable
technology to connect your EPSON printer to the Macintosh.
Follow the instructions on page 8 to connect the USB/Parallel
Adapter to your Macintosh.
EPSON Stylus RIP
The EPSON Stylus RIP software lets you use your EPSON
Stylus Pro 5000 as an Adobe
®
NT
4.0 and Macintosh) and PostScript Level 2 (Windows 95
®
PostScript® 3™ (Windows
and 98) compatible printer. It reads the Adobe PostScript files
automatically created by the EPSON Stylus RIP printer driver,
seamlessly converts them into raster images, and automatically
prints them on your printer.
In many cases, you may not need the ability to print in
PostScript, and for these occasions you should use the standard,
non-PostScript driver that comes with your printer. Using the
standard driver is also a good way to ensure that your computer
and printer are connected and working properly.
See your EPSON Stylus RIP User’s Guide that comes with the
EPSON Stylus RIP for more information.
6
Aligning the Print Head
After you have unpacked and set up your printer, you need to
run a print check and align the print head. To use the utility
from your printer software, see pages 8-37 through 8-41 in your
Reference Guide. To use the control panel, see pages 6-4 through
6-7 in your Reference Guide.
NOTE:
If you experience banding at 720 dpi, run the print head alignment
utility several times to improve results.
For optimal printing and to avoid banding, follow these tips:
Do not use plain paper when you align the print head; only
•
use high-quality EPSON media
•Use a loupe to view the printed lines when determining
which set is vertically aligned
You may need to align the print head up to six times to
•
achieve the best results
7
Connecting Your Printer with the EPSON
USB/Parallel Adapter
To connect your printer to your PC with a parallel cable, see
“Connecting the Printer to Your PC” on page 2-9 in your Setup Guide for instructions. To connect your computer and printer
with the EPSON USB/Parallel Adapter, follow the steps below.
You can connect your printer directly to a port on your
computer or to a USB hub. If you have any printing problems
when the printer is connected via a USB hub, try connecting the
printer directly to the computer instead.
1. Turn off the printer and computer.
2. To connect to a Power Macintosh G3, connect the
USB/Parallel Adapter into an available USB port on the
back of your computer.
To connect to an iMac, first open the port door. Hold the
cable so the icon faces up and then plug the connector
into an available USB port.
If you’re using a USB hub, plug the hub into the USB port
on your computer, then plug the USB end of the EPSON
USB/Parallel Adapter into an available port on the hub. If
you have more than one hub, connect the EPSON
USB/Parallel Adapter into the first hub.
To connect the EPSON USB/Parallel Adapter to one of the
USB ports on the keyboard, hold the USB connector so th
icon faces away from you and plug it into the USB port.
3. Connect the parallel end of the cable to the printer’s parallel
connector, then fasten it with the wire clips.
8
e
Installing Your Software
To install your non-PostScript printer driver in Windows 98,
see “Installing the Printer Software in Your PC” on page 2-10 in
your Setup Guide for instructions. The instructions apply to
both Windows 95 and 98.
Follow the steps below to install your non-PostScript printer
driver on a Macintosh using the EPSON USB/Parallel Adapter.
NOTE:
If your iMac is running OS 8.1, you need to update your
operating system before installing your printer software.
Download and install the iMac Update 1.0 or later from Apple
at http:// swupdates.info.apple.com. Contact Apple if you have
problems installing the update.
If your iMac is running OS 8.5 or 8.5.1, do not install iMac
Update 1.0. Instead, Apple recommends that you download and
install iMac Update 1.1.
To find out which operating system your iMac is running, select
About This Computer in the Apple menu.
1. Make sure your printer and computer are connected and
turned off.
2. Turn on your computer and wait until you see the icons on
your desktop.
icon.
POperate
Continue
.
3. Turn on your printer and wait until the green
light stops flashing.
4. Insert the printer software CD-ROM in your drive.
5. Double-click the EPSON
6. At the printer driver installation screen, click
Installer
9
7. Click
Install, then follow the on-screen instructions to
install the printer driver and select a default paper size.
8. After installation is complete, click
Restart to restart your
computer.
9. Open the
Chooser from the Apple menu.
10. Click the icon.
11. Select the
USB Port icon (if you’ve connected more than
one printer, the port is numbered).
select a
USB Port
12. Turn on background printing if you want, then close the
Chooser.
If you don’t see your printer icon in the Chooser, make sure
your USB port and printer parallel port connections are secure
and your printer is turned on. If you still have problems, check
the documentation that came with your computer for help.
10
If the printer doesn’t work correctly, uninstall the printer
software as described in the next section. Make sure the EPSON
USB/Parallel Adapter is securely connected, then reinstall the
EPSON printer software as described on page 9.
If you still have problems, contact your EPSON dealer or
EPSON technical support as described in “Where To Get Help”
on page 4.
Uninstalling Your Software
To uninstall your non-PostScript printer driver in Windows 98,
follow the instructions in “Uninstalling the Printer Software
(Windows 95)” on page 8-42 in your Reference Guide. The
instructions apply to both Windows 95 and 98.
For Macintosh users, follow these steps:
1. Insert the printer software CD-ROM in your drive.
2. Double-click the EPSON
3. At the printer driver installation screen, click
Installer icon.
Continue.
4. On the Installer screen, click the arrow in the list showing
Easy Install, and select
5. Click the
Remove
6. After the software is uninstalled, click
Remove.
changes to Remove
button at the bottom of the screen.
on the Installer
Quit
window, then restart your computer.
To reinstall your software, see “Installing Your Software” on
page 9.
11
Configuring for a Network
This section contains information not provided in your Setup
Guide or Reference Guide. Before you can use your printer on
a network, you must configure your computer as described in
this section.
Macintosh Users
To set up the printer so that you can use it on an AppleTalk
network, you need an optional EPSON Ethernet interface card
for your printer.
You’ll first need to install the printer software on all the
computers (see page 9). Then follow these steps:
1. Turn on your printer.
12
2. Open the
or a specific Ethernet slot.
3. If prompted, click
4. Open the
theicon.
AppleTalk Control Panel and choose Ethernet
Chooser from the Apple menu and click
Save.
5. If you are using AppleTalk zones, select the zone you want
to use. A list of all the printers connected to the selected
zone appears on the right. Click the name assigned to the
EPSON Stylus Pro 5000.
6. Turn on background printing if you want, then close the
Chooser.
Windows 98 Users
If your computer is on a Windows 98 network and you want
other users to share the printer connected to it, you need to set
up the system connected to the printer (host system) so the
printer can be shared and define a path to the printer on each
client computer.
click the name
assigned to
your printer
Before following the steps in the next section, make sure you’ve
installed the printer software on all the computers that will use
the printer. See page 2-10 in your Setup Guide for instructions.
NOTE:
This section describes how to set up your computer to use a
directly-connected printer as a shared printer on a network.
13
Setting Up the Host System
1. Click Start, point to Settings, and select Control Panel.
2. Double-click
Sharing
3. Click the
my printer(s)
4. In the Network window, click
Network, then click the File and Print
button.
I want to be able to allow others to print to
checkbox and click OK.
OK.
NOTE:
If a dialog box requesting the Windows 98 CD-ROM appears,
insert the CD-ROM in the drive, then follow the on-screen
messages.
If a dialog box appears requesting you to restart your computer,
do so. Then continue with step 5.
5. In the Control Panel, double-click
Printers.
14
6. Right-click the
Sharing
7. Click the
on the File menu.
Shared As
EPSON Stylus Pro 5000
radio button. Then enter a Share
icon, then click
Name, Comment, and Password as necessary, and click
OK
.
Setting Up Client Systems
1. Click Start, point to Settings, and select Printers.
2. Right-click the
Properties.
3. Click the
4. Click the
EPSON Stylus Pro 5000 icon and choose
Details tab.
Add Port button, then click Browse to specify
the network path to the printer.
NOTE:
To print from DOS applications as well as Windows
applications, click the Capture Printer Port button instead of
Add Port. Select the printer port in the Device list, then specify
its network path. Select Reconnect at logon, then click OK.
5. When you return to the Details tab, click
OK.
15
Options and Consumables
This section describes options not listed in your Setup Guide.
EPSON Type B IEEE-1394 (FireWire) Interface Card
This interface card (C823722) provides up to a 400 Mbps
data transfer rate between your Macintosh and high-speed
devices. It also features automatic configuration, and eliminates
any need to turn off or restart your Macintosh when attaching
a new device. Based on the print engine performance, there will
not be a significant performance difference between the
FireWire, USB, serial, or parallel interfaces.
EPSON RS-5000 Fiery® LX RIP
EPSON and EFI® have joined forces to offer an optional
standalone Fiery LX RIP (C850071) for the EPSON Stylus
Pro 5000. It gives you the power to simultaneously spool, RIP,
and print jobs over your entire network, plus complete
WebTools
EPSON Type B 10BaseT/100BaseTX Ethernet
Interface Card
™
and sophisticated color management.
16
The EPSON Type B 10BaseT/100BaseTX Ethernet Interface
Card (C823632) allows you to connect your EPSON printer
directly to a network.
EPSON Professional Quality Media
EPSON papers are your best choice for everyday printing,
including presentations, graphic arts comps and layouts,
professional-level digital photography, and fine art printing.
Refer to the Setup Guide and Reference Guide for a complete list.
For use in prefilm proofing, the best choice is DuPont
Professional Proofing Paper. With the support of a RIP, these
papers simulate the texture and background color of popular
printing stocks.
•DuPont/EPSON Commercial Grade Stock—Bright
White Glossy
Super B Size (13 × 19 inches, 100 sheets)S041160
DuPont/EPSON Commercial Grade Stock—Matte
•
Super B Size (13
× 19 inches, 100 sheets)S041203
Super B Size (13 × 19 inches, 20 sheets)S041201
•DuPont/EPSON Publication
Super B Size (13 × 19 inches, 100 sheets)S041207
Super B Size (13
19 inches, 20 sheets)S041205
×
Print Engine Memory Buffer
The standard buffer provides 64KB of memory and is
upgradeable to 96MB. It uses standard 70ns SIMMs Fast Page
Mode only (three available slots). Any extra memory buffer can
be used for client-free printing of multiple copies only.
However, not all resolutions support multiple-copy mode.
Memory for the EPSON Stylus Pro 5000 is not available
through EPSON; contact your reseller for information.
®
/EPSON
17
Trademarks
EPSON and EPSON Stylus are registered trademarks of SEIKO EPSON
CORPORATION.
EPSON SoundAdvice is a service mark and DX3, EPSON FaxAdvice, and
SelecType are trademarks of Epson America, Inc.
EFI, the EFI logo, Fiery, and the Fiery logo are U.S. registered trademarks of
Electronics for Imaging, Inc.
General Notice: Other product names used herein are for identification
purposes only and may be trademarks of their respective owners. EPSON
disclaims any and all rights in those marks.
Legal Notices
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to
the purchaser of this product or third parties for damages, losses, costs, or
expenses incurred by purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications, repairs, or alterations
to this product, or (excluding the U.S.) failure to strictly comply with SEIKO
EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or
problems arising from the use of any options or any consumable products
other than those designated as Original EPSON Products or EPSON
Approved Products by SEIKO EPSON CORPORATION.
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior written
permission of SEIKO EPSON CORPORATION. The information contained
herein is designed only for use with this EPSON printer. EPSON is not
responsible for any use of this information as applied to other printers.
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of
with this
EPSON
Trademarks
SEIKO EPSON CORPORATION
printer.
EPSON
is not responsible for any use of this information as applied to other printers.
. The information contained herein is designed only for use
EPSON and EPSON S
EPSON
SoundAdvice and
tylus are registered trademarks of
EPSON
FaxAdvice are trademarks of Epson America, Inc.
SEIKO EPSON CORPORATION
.
EFI, the EFI logo, Fiery, and the Fiery logo are U.S. registered trademarks of Electronics for Imaging, Inc.
General Notice
their respective owners.
NERGY STAR
The E
: Other product names used herein are for identification purposes only and may be trademarks of
EPSON
disclaims any and all rights in those marks.
emblem does not represent EPA endorsement of any product or service.
Legal Notices
Neither
SEIKO EPSON CORPORATION
nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with
SEIKO EPSON CORPORATION
or any consumable products other than those designated as Original
Products by
Part Number:
SEIKO EPSON CORPORATION
CPD-62013/98
SEIKO EPSON CORPORATION
’s operating and maintenance instructions.
shall not be liable for any damages or problems arising from the use of any options
EPSON
Products or
EPSON
Approved
.
2
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio or television
reception. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio and television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures.
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this
device. If this equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.
For Canadian Users
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du
Canada.
Warnings and Cautions
Where To Get Help
ENERGY STAR Compliance
Energy-saving Tips5
Important Safety Instructions
Chapter 1: Setting Up the Printer ___________________
Unpacking the Printer
Installing the Optional Lower Paper Cassette
Installing the Paper Tray
Installing the Ink Cartridges
Loading Paper
Running a Printer Check
Aligning the Print Head
1-1
1-3
1-5
1-5
1-8
1-14
1-15
2
3
4
5
6
Chapter 2: Printing on Various Substrates ___________
Selecting a Paper Path
Using the Standard and Optional Paper Trays
Setting the Paper Tray Levers2-3
Paper Tray Tips2-5
Loading Paper in the Optional Lower Tray2-6
Using the Front Manual Feed Slot
Using the Rear Manual Feed Slot
Printing on EPSON Paper and Film
Printing Tips for EPSON Media2-11
2-1
2-2
2-7
2-8
2-10
viTable of Contents
Chapter 3: Monitoring the Printer ___________________
Responding to the Control Panel Lights3-1
Clearing Paper Jams3-3
Chapter 4: Maintaining and Transporting the Printer
Running a Cleaning Cycle4-1
Running a Printer Check4-2
Replacing an Ink Cartridge4-3
Cleaning the Paper Paths4-6
Cleaning the Printer4-7
Transporting the Printer4-8
Index _____________________________________________
Introduction
The EPSON® Stylus® Pro 5000 color ink jet printer is the key component in a
revolutionary new digital color proofing system. The printer provides resolutions up to
1440 × 720 dpi and MicroPiezo DX3 print head technology, for unsurpassed image
quality with line art and text comparable to imagesetter output. Proprietary ASICs
(application-specific integrated circuits) ensure consistent printing and color accuracy
from job to job and printer to printer.
EPSON’s quick-drying CMYK inks print in rich, vibrant colors on a variety of
substrates, from plain papers to proofing grade media. Individual, high-capacity ink
cartridges with auto ink-level detection provide increased productivity, east of use, and
low per-copy printing costs.
The EPSON Stylus Pro 5000’s media handling flexibility lets you print on substrates
from 4 × 6 inches up to 13 × 19 inches, including 200 lb card stock. With a standard
250-sheet paper tray and optional 250-sheet cassette, you get uninterrupted
performance. Fast print speeds let you print a full bleed, 11 × 17 inch photo quality
proof or comp in about 15 minutes.
®
The high performance RIP Station 5000 (RS 5000) PostScript
supports a variety of network configurations and protocols, with full compatibility for
®
Macintosh,
EFI Fiery
processing, and printing. Standard base color rendering dictionaries for 3M
MatchPrint
proofing.
Microsoft® Windows® 95, Windows NT, and UNIX® computers. The
®
RIP provides full multitasking for simultaneous spooling, PostScript
™
III, Fuji® Color-Art, and DuPont® WaterProof simulate analog-quality
Level 3 server
™
2How To Use Your Manuals
How To Use Your Manuals
This guide is part of a set, which also includes the following documentation for users
and system administrators:
•The Read This First roadmap provides easy-to-follow steps for setting up your
printer and RIP and connecting them to your network.
• The RS 5000 Setup Guide describes how to unpack the RIP, install user software
and printer files from the User Software CD, and set up printing. It also describes
how to install printer files from the RS 5000 via the Internet.
• The RS 5000 User Guide describes how to set printing options and print to the
RS 5000. It includes software instructions for both Windows and Mac OS
computers.
• The RS 5000 Administrator Guide explains basic configuration and administration
of the RIP for the supported platforms and network environments. It also includes
guidelines for setting up UNIX, Windows NT, and NetWare
®
servers to provide
PostScript printing services to clients.
• The RS 5000 Color Printing Guide provides an introduction to the basics of color
theory and printing to the EPSON Stylus Pro 5000. It includes practical color
printing tips and application-specific instructions for Macintosh and Windows.
• Release Notes provide last-minute product information and workarounds for some
of the problems you may encounter.
3Warnings and Cautions
Using This
This Guide contains the following information:
Chapter 1 explains how to unpack and set up the printer.
Chapter 2 gives instructions for printing on a variety of substrates through the
available paper paths and for using special EPSON media.
Chapter 3 explains what to do when the printer’s control panel lights indicate a paper
jam or other problem.
Chapter 4 gives instructions for replacing ink cartridges, running print head cleaning
cycles, and cleaning and transporting the printer.
Chapter 5 provides troubleshooting tips and solutions for any printing problems you
may have.
Printer Guide
Appendix A describes how to switch paper tray covers, if you want to use the optional
lower paper tray in the standard paper tray slot.
Appendix B provides the technical details on your printer, ink cartridges, and EPSON
media.
An Index is included at the end of the book.
Warnings and Cautions
You’ll find this information throughout your manual:
• Warnings must be followed carefully to avoid bodily injury.
• Cautions must be observed to avoid damage to your equipment.
Electronic support services
4Where To Get Help
Where To Get Help
EPSON provides technical support and information on the installation, configuration,
and operation of professional graphics arts products through the EPSON Preferred
Protection Plan. Dial (888) 377-6611, 6 A.M. to 8 P.M., Pacific Time, Monday
through Friday, and 7 A.M. to 4 P.M., Pacific Time, Saturday and Sunday.
Before you call, make sure you have your Unit ID number, which is included with the
EPSON Preferred Protection Plan information that came with your printer.
EPSON also provides customer support through the following services:
ServiceAccess
World Wide WebFrom the Internet, you can reach EPSON’s Professional Graphics Home Page at
http://prographics.epson.com
EPSON Internet FTP SiteIf you have Internet FTP capability, use your Web browser (or other software for FTP
downloading) to log onto
address
EPSON Download ServiceYou can call the EPSON Download Service at
software to 8 data bits, 1 stop bit, no parity. Modem speed can be up to 28.8 Kbps.
®
EPSON Forum on CompuServe
Members of CompuServe can type
America Forum. For a free introductory CompuServe membership, call (800) 848-8199
and ask for representative #529.
as the
password
.
ftp.epson.com
.
with the user name
(800) 442-2007
GO EPSON
at the menu prompt to reach the Epson
anonymous
. Set your communications
and your
Automated telephone services
ServiceAccess
EPSON SoundAdvice
EPSON FaxAdvice
™
™
Pre-recorded answers to commonly asked questions about EPSON products 24 hours a day,
seven days a week, call
Access EPSON’s technical information library by calling
provide a return fax number to use this service.
(800) 442-2110
.
(800) 442-2110
. You must
e-mail
EPSON Referral ServiceFor the location of your nearest Authorized EPSON Reseller, call
(800) 241-5373
.
5ENERGY STAR Compliance
You can purchase ink cartridges, paper and other substrates, manuals, accessories, and
parts from EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, please
call (800) 873-7766 for dealer referral.
ENERGY STAR Compliance
As an ENERGY STAR Partner, EPSON has determined that this product meets the
ENERGY STAR guidelines for energy efficiency.
The EPA ENERGY STAR Office Equipment program is a voluntary partnership with
the computer and office equipment industry to promote the introduction of energyefficient personal computers, monitors, printers, fax machines, and copiers in an effort
to reduce air pollution caused by power generation.
Energy-saving Tips
Here are a few tips you can use to be even more energy-wise:
• If your monitor isn’t ENERGY STAR compliant, turn it off when you’re not
using it.
• Turn off your computer, printer, and monitor each day when you are done
using them.
• Use the print preview option in your software so you can catch errors before you
print something.
• Send e-mail rather than distributing memos. Not only is this faster, but you’ll save
paper and storage space too.
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