EPSON Stylus Photo R260/R265/R270
R 3 6 0 / R 3 8 0 / R 3 9 0
SEIJ06001
PRECAUTIONS
Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) damage to equipment.
DANGERSignals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing procedures preceded by
DANGER Headings.
WARNINGSignals a precaution which, if ignored, could result in damage to equipment.
The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.
DANGER
1.ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR
PROCEDURES.
2.NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS
TECHNICIANS IN THEIR LINE OF WORK.
3.WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO
SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC
COMPONENTS.
4.WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURIER FROM METAL PARTS WITH SHARP EDGES.
WARNING
1.REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.
2.MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE
EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE.
3.ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED
CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.
4.IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST
STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.
5.REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND-SOURCE ICs OR
OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.
6.WHEN USING COMPRESSED AIR PRODUCTS; SUCH AS AIR DUSTER, FOR CLEANING DURING REPAIR AND MAINTENANCE, THE USE OF SUCH
PRODUCTS CONTAINING FLAMMABLE GAS IS PROHIBITED.
About This Manual
This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included
herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.
Manual Configuration
This manual consists of six chapters and Appendix.
CHAPTER 1.PRODUCT DESCRIPTIONS
Provides a general overview and specifications of the product.
CHAPTER 2.OPERATING PRINCIPLES
Describes the theory of electrical and mechanical operations of the
product.
CHAPTER 3.TROUBLESHOOTING
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 4.DISASSEMBLY / ASSEMBLY
Describes the step-by-step procedures for disassembling and assembling
the product.
CHAPTER 5.ADJUSTMENT
Provides Epson-approved methods for adjustment.
CHAPTER 6.MAINTENANCE
Provides preventive maintenance procedures and the lists of Epson-
APPENDIX Provides the following additional information for reference:
approved lubricants and adhesives required for servicing the product.
• Electrical circuit boards schematics
Symbols Used in this Manual
Various symbols are used throughout this manual either to provide additional
information on a specific topic or to warn of possible danger present during a
procedure or an action. Be aware of all symbols when they are used, and always read
NOTE, CAUTION, or WARNING messages.
A D J U S T M E N T
R E Q U I R E D
C A U T I O N
C H E C K
P O I N T
W A R N I N G
Indicates an operating or maintenance procedure, practice or condition
that is necessary to keep the product’s quality.
Indicates an operating or maintenance procedure, practice, or condition
that, if not strictly observed, could result in damage to, or destruction of,
equipment.
May indicate an operating or maintenance procedure, practice or
condition that is necessary to accomplish a task efficiently. It may also
provide additional information that is related to a specific subject, or
comment on the results achieved through a previous action.
Indicates an operating or maintenance procedure, practice or condition
that, if not strictly observed, could result in injury or loss of life.
Indicates that a particular task must be carried out according to a certain
standard after disassembly and before re-assembly, otherwise the quality of the components in question may be adversely affected.
Revision Status
RevisionDate of IssueDescription
AAugust 10, 2006First Release
BSeptember 12, 2006Chapter 1
1.7.5 Dimensions (p.22) are changed.
Chapter 2
2.2.1 Main Features (p.26) of C658Main Board is modified.
EPSON Stylus Photo R260/R265/R270, R360/R380/R390Revision B
1.1 Overview
Stylus Photo R260/R265/R270 and R360/R380/R390 are A4 home-use photo printers.
Besides printing on papers, printing directly on CDs/DVDs are available. The main
features are;
Printing
Offers up to 5760(H) x 1440(V) dpi resolution
6-color individual ink cartridges
Borderless, edge-to-edge photo printing is available for a variety of paper
types provided by Epson
High-speed and high-quality printing with UBEC, multi-common
Front loading tray for CDs/DVDs
Prints with a low noise level
Supporting ESC/P-R Level-1 command offers printing of RGB data sent from
a host PC.
Direct print from a memory card (R360/R380/R390 only)
An incorporated memory card reader allows direct photo printing from a memory
card.
Convenient photo selection menus; “View and Print Photos” (number of
copies can be set per photo), “Print All Photos”, “Print by Date”. Image edit
functions such as “Zoom Print” are also provided.
1.1.1 Differences between R260/265/270 and R360/380/390
Appearance
R360/R380/R390
LCD
Infrared light
receptive spot
USB
(PictBridge/
USB-Direct
Print/external
USB storage
devices)
R260/R265/R270
USB
(PictBridge/
USB-Direct
Print)
Figure 1-1. Difference in Appearance
Operation Panel
Memory card
slot
LED
Operation
buttons
Supports superimposing of P.I.F. layout that conforms to Print Image Framer
Ver.2 or Ver.3 on a selected photo.
Other special functions (R360/R380/R390 only)
Doing layout with photos in a memory card for printing on CDs/DVDs and
printing CD/DVD jackets can be made viewing the LCD.
Movie files in a memory card can be played back and viewed on the LCD.
Specifying a frame of the movie and printing it is available.
Includes Memory Stick with memory selection
function.
An adaptor is required.
Speed Class is not supported.
Note : Only one medium is accessible at a time either from the printer or a PC. When multiple media are detected at power-on, the printer accesses one by one in the predetermined order given in the
priority column. When a medium in an enabled slot is removed, the next priority slot becomes enabled if a medium is in the slot. Reinserting the medium in the next priority slot is not required.
If no media is detected, the CF slot becomes enabled. Removing/reinserting media in disabled slots does not affect the access priority.
When a target medium does not become accessible because of another medium inserted in a slot that has higher priority than the target one, remove the another medium in order to enable the
target slot.
Notes on handling memory card by access method
When accessing media from the printer:
Frame numbers are automatically assigned to image files in an accessible medium. The total number of image files does not change if another medium is inserted into a disabled slot.
When accessing media from a Windows PC:
One removal disk drive is displayed even when multiple media are inserted into the printer slots. A medium in an enabled slot is accessed from the “removal disk drive”.
When accessing media from a Macintosh PC:
A medium in an enabled slot is mounted on the desktop. Another medium inserted in a disabled slot is not mounted.
Product descriptionBasic Specifications12
EPSON Stylus Photo R260/R265/R270, R360/R380/R390Revision B
1.3 Standalone Printing (R360/R380/R390 only)
The Stylus Photo R360/R380/R390 offers Direct-Print function that allows the user to
print directly from a memory card without using a PC. Besides printing still images,
printing frames of a movie file is also available. The Memory Card button on the
operation panel displays menus for printing both still and movie images.
1.3.1 Direct Print of Still Images
File System
Files that conforms to DCF Version 1.0 or 2.0 can be used by the standalone print
function of this printer. Compatibility of other file systems is not guaranteed.
Compatibility of file systems available with the card reader function depends on the
host specification.
NOTE: For the detailed specification of DCF, see “Camera File System Standard DCF
Version 2.0, JEIDA-CP-3461”
Media Format
DCF Version1.0 or 2.0 compliant format.
DOS FAT format (FAT12/FAT16/FAT32*
CD-R media: ISO9660(Joliet) format
DVD media: ISO9660(Joliet) or ISO9660(Joliet)&UDF bridge format*
NOTE *1 :
FAT32 is permitted for media allowed to be used by corresponding memory card
standards.
*2 :
UDF-formatted DVDs are not supported.
File Type
File types available for the standalone print are as follows:
JPEG file (*.JPG)
A photo data file that conforms to Exif Version 2.21
(Exif version 1.0/2.0/2.1/2.2/2.21 are supported)
TIFF file (*.TIF)
An uncompressed RGB photo data file that conforms to Exif Version 2.21
(Exif ver. 1.0/2.0/2.1/2.2/2.21 are supported)
Camera specification file (*.MRK)
A definition file required when printing using settings made on a camera.
“AUTPRINT.MRK” file that has a full pathname of up to 32 characters is valid.
1
) with single partition (basic partition)
2
PRINT Image Framer (P.I.F.) file (*.USD)
A file that contains layout information that conforms to PRINT Image Framer
Rev2.1. Only files in the “¥EPUDL¥” directory are valid.
PRINT Image Framer (P.I.F.) file (*.FD2)
A file that contains layout information that conforms to PRINT Image Framer
Rev.3.1. The printer recognizes the file in a medium regardless of the directly in
which the file exists. This file is classified into two styles; template style and
complete style.
Template style
Defines frame data to be combined with images that can be specified at the
time of printing.
Complete style
Defines completed layout data that contains images and frames.
NOTE: This product supports up to P.I.F. Rev.3 level 1.
C H E C K
P O I N T
Files saved in the directory (or its sub directory) listed below are
not supported for printing.
Hidden or System folder
“RECYCLED” folder
“PREVIEW” folder (stores thumbnails in CASIO DSCs)
“SCENE”: folder (stores data for best-shot function in CASIO DSCs)
“MSSONY”: folder (stores e-mail images, voices, movies, or
uncompressed images in SONY DSCs)
“DCIM¥ALBUM¥IMAGE”: folder (stores data for album function in
CASIO DSCs)
Valid Image Sizes
Available image sizes for stand-alone print are as follows:
Horizontal: 80 ≤ X ≤ 9200 (pixel)
Vertical: 80 ≤ Y ≤ 9200 (pixel)
Maximum Number of Photo Data Files
The printer can handle up to 999 photo data files in a single memory card. If the
number of files stored in a card exceeds the limit, first detected 999 files become valid
and others are ignored displaying the total number of files as 999. (1 to 999th photo
files are printed when Print All or index print is selected.) Since the file detecting order
changes depending on how the files are stored (folder hierarchy or other factors), it is
EPSON Stylus Photo R260/R265/R270, R360/R380/R390Revision B
not guaranteed which files are selected when the number of files is 1000 or more.
When photo data files to which a camera has assigned numbers over 999 are specified
to be printed, they can be printed unless the total number of files exceeds 999.
File Sort
The printer sorts all the photo data files in a memory card using their full pathnames
(such as “\DCIM\100EPSON\EPSN0000.JPG”) and assigns numbers to them. Because
the number assignment rule is specific to the printer, the numbers assigned by the
printer do not necessarily match the numbers assigned by a camera.
File Sort Rule
The printer sorts photo data files by their full pathnames in ASCII order.
NOTE: The sorting may fail or be completed improperly if multiple same full pathnames
exist. (the existence is not allowed under normal MS-DOS environment.)
Date Data Acquisition
The printer acquires the date and time data of each photo data file according to the
priority list given below.
1.From a digital camera. Acquires date and time data conforms to digital camera
standard format (Exif).
2.From a PC or other external device. Acquires date and time data (timestamp of the
file) assigned by the file system compatible with MS-DOS.
3.Fixed date and time (1 January 1980 00:00:00)
Note that the acquired date and time of each photo data file is not necessarily the exact
date of shooting the photo. The date and time data can be updated after shooting by
digital camera’s calendar setting, post-processing or restoring of the photo data. If the
data has been updated, the printer acquires the updated date and time information.
Date Range
The printer can handle the following range of date. If photo data files have date and
time information outside the range, the printer cannot sort files correctly.
Image files associated with P.I.F.3 script
When an image file associated with P.I.F.3 script file include a rotation tag, the image
is rotated as specified by the tag every time it is printed. If the image is printed with a
prestored or imported P.I.F. frame that has not associated with any images, rotation
direction of the image may differ from that of an image which has not associated with
P.I.F.3 script.
1.3.2 Direct Print of Movie Frames
The user can view a movie in a memory card on the printer LCD and select a desired
frame of the movie and print the frame. The following two options (1 frame/12 frames)
are provided.
Table 1-9. Movie Print
Printing OptionsFunction
1 frame printing
12 frames printing
Supported movie format
Supported movie file types are as follows.
Size of a frame to be printed must be less than 848x480 pixels.
• Motion Jpeg Quicktime (*.MOV)
• Motion Jpeg AVI (*.AVI)
• Mpeg-1 (*.mpg)
• When “Movie Enhance” setting is ON, selected one frame and the
next two frames are printed.
• When “Movie Enhance” setting is OFF, the selected one frame is
printed.
• The user is required to select a start frame and an end frame. The
printer divides the selected portion of a movie into 12 frames to be
printed.
“Movie Enhance” setting cannot be made.
1 January 1980 00:00:00 to 31 December 2099 23:59:59
Maximum Number of Copies
Up to 99 copies can be set per image unless the total number of copies for each photo
print operation exceeds 999.
EPSON Stylus Photo R260/R265/R270, R360/R380/R390Revision B
1.4 Backup Function
(R360/R380/R390 only)
Stylus Photo R360/R380/R390 allows the user to easily make a backup of his/her
memory card without using a computer. Furthermore, photos in a backup copy can be
printed directly from the printer.
Function summary
Backup entire data in a medium (CF, Smart Media, Memory Stick, SD, xD-
Picture Card).
Creates a backup folder automatically in the destination medium each time a
backup is carried out
Displays a warning message when data size to be backed up exceeds the
destination medium capacity.
Direct print of the backed up data is available.
Formats the destination medium when the medium has not been formatted or
formatted in an unreadable format. (this does not work for CD-R/DVD-R
drives)
Available external devices
Universal Serial Bus Mass Storage Class Bulk-Only Transport Revision 1.0
compliant with any of the following Subclass code
• 0x06 (SCSI transparent command set)
• 0x05 (SFF-8070i command set)
• 0x02 (SFF-8020i command set)
USB DIRECT-PRINT compliant Digital Still Camera
DPS Version 1.0 compliant Digital Still Camera
Available media type
Table 1-10. Available Media Type
External DeviceMedia TypeRemarks
MO driveMO
• 128MB
• 230MB
• 640MB
•1.3GB
CD-R/RW driveCD-R
• 640MB
(74min.)
• 700MB
(80min.)
DVD-R driveDVD-R
•4.7GB
(120min.)
C H E C K
P O I N T
Each medium can be rewritten only a limited number of times as
described below.
• MO: max. 512 times (001 to 512)
If any files other than backup folders exist in the route directly,
the max. number of writings becomes less than 512 due to the
MS-DOS restriction. When more than 512 times of writing
history of an inserted MO is detected, the printer handles it as a
backup error (file name error, folder hierarchy error).
• CD-R 640MB max. 47 times
700MB max. 50 times
The number of writings is limited as shown above because each
session information must be saved.
• DVD-R 4.7GB max. 274 times
The number of writings is limited as shown above because each
session information must be saved.
• DOS/Windows-formatted MO is recommended.
• Reformatting a pre-formatted MO is impossible.
• MOs formatted in an unreadable format such as
Macintosh HFS or Windows NTFS are
reformatted.
• CD-RW media cannot be used due to the
difference of recording method.
• Backup to a CD-R once burned using a device
other than the printer is not guaranteed.
• DVD+R, DVD±RW, DVD-RAM media cannot
be used due to the difference of recording
method.
• Backup to a DVD-R once burned using a device
other than the printer is not guaranteed.
Product descriptionBackup Function (R360/R380/R390 only)15
EPSON Stylus Photo R260/R265/R270, R360/R380/R390Revision B
Writing Format for CD-R Media
Writing to CD-R media is made in multisession type (Model 1) and ISO-9660 (Joliet)compliant format.
Files or folders whose name includes an unsupported character code or is too long (file/
folder name must be less than 8 characters, and the extensions must be less than 3
characters), the names are automatically changed as explained below.
File name: EPSONXXX.JPG
Folder name: EPDIRXXX
NOTE 1 :
001-999 numbers are applied to XXX in ascending order.
2:
An unsupported character-code used in the extension is replaced with an underbar.
3:
During a single backup operation, the number of automatic change of file/folder names
is limited to 999 times. When it exceeds, no more files/folders that contain an
unsupported character-code cannot be backed up.
4:
If a file or folder name that is automatically changed due to an unsupported character
code is already exists in the medium, the change is cancelled and the file or folder cannot
be backed up.
Writing Format for DVD-R Media
Writing to DVD-R media is made in UDF 1.50 (ISO9660 Bridge) format. The file
name length and the path length have the following limitations.
File name length: Max. 255 bytes
Path length: Max. 1023 bytes
Backup Restrictions
Browsing an external device from a PC cannot be made.
The printer and an external device must be directly connected with a USB
cable. Connection via a HUB is not supported.
A connection with a PC must have been disconnected before starting a backup
in order to establish exclusive access over the medium to be backed up. There
is no need to physically disconnect the PC (disconnect the USB cable).
Partitioned media cannot be used for backup.
Writing backup data stored in a medium back to a memory card or other
media cannot be made because it may destroy the data in a DSC.
Since the printer does not have calendar function, created date and time of
backup files is the date and time initially assigned or updated by a device
other than the printer.
NOTE: Characters available for a folder and file name are capital alphanumeric and
underbars. Characters other than those are replaced with underbars.
C H E C K
P O I N T
A memory card that has 8-level or more hierarchy of directories
cannot be backed up to both a CD-R and DVD-R.
Operation After Backup to CD-R/DVD-R Media
The CD-R/DVD-R is automatically ejected from the external device.
Product descriptionBackup Function (R360/R380/R390 only)16
EPSON Stylus Photo R260/R265/R270, R360/R380/R390Revision B
Backup-related errors
Table 1-11. Backup-related Errors
ErrorDescriptionMessageRemedy
Backup error
(no external connection)
Backup error
(insufficient external media capacity)
Backup error
(no card)
Backup error
(connecting to PC)
No external device is detected when a backup is attempted. External device is not connected or media is not inserted.
Backup canceled.
Free space of the destination medium in the external device is
not enough to save the data.
No memory card is detected when backing up memory card is
attempted.
Backing up memory card is attempted when a PC is
connected.
Insufficient space on the backup device.
Cannot back up files.
No memory card in slot.
Backup canceled.
Disconnect from PC before backing up
files.
Connect an external device.
Replace the medium with a one that has
enough space.
Insert a memory card.
Disconnect the connection with the PC.
Backup error
A hexadecimal 8-digit error code appears below the message; “Backup canceled” when a backup error occurs.
The leftmost 2-digit shows an error code controlled by the printer firmware. See Table 1-12. Backup Error FW Control Code List on the next page to identify the error cause shown
by the 2-digit error code.
8-digit Error Code
(the numbers are dummy)
11 22 33 44
2-digit Error Code controlled by the printer firmware
(the numbers are dummy)
Figure 1-3. Backup Error Message and Error Code
Product descriptionBackup Function (R360/R380/R390 only)17
EPSON Stylus Photo R260/R265/R270, R360/R380/R390Revision B
The table below lists the error codes controlled by the printer firmware.
Table 1-12. Backup Error FW Control Code List
Code
0x00
0x10
0x20
0xA0
0xA1
0xA2
0xA3
0xA4
0xA5
0xA6
0xA7
0xA8
0xA9
0xAA
0xAB
0xAC
0xAD
0xAE
0xB8
0xB9
0xBA
0xBB
0xBC
0xBD
0xBE
0xBF
Meaning
No error
Album function error
Backup function error
Other ATAPI/SCSI command error
ModeSense command error
ModeSelect command error
Get Disc Information command
error
Get Track Information
command error
Synchronize Cache command error
CloseSession command error
Read command error
Write command error
Set Speed command error
Eject command error
Drive lock command error
GetConfigration command error
Verify command error
Device error
Short file name convert error
Unsupported device
No medium
Not writable medium
Unsupported medium
Hierarchical directory error
Path length is too long
File name is too long
Code
0xC0
0xE7
0xE8
0xE9
0xEA
0xEB
0xEC
0xED
0xEE
0xEF
0xF0
0xF1
0xF2
0xF3
0xF4
0xF5
0xF6
0xF7
0xF8
0xF9
0xFA
0xFB
0xFC
0xFD
0xFE
0xFF
Meaning
No files to be backed up
Parameter error
File open error
Internal buffer overflow
CD/DVD format error
Not used
Insufficient memory
Some data exist in the destination
directory
Not used
Write-protect error
Read/write error
Invalid file open mode
Seek error
Overflow of root directory
Overflow of file descriptor
Invalid path name
No file exist
Medium was exchanged
Unformatted medium
Device is not ready
Invalid device handle
Invalid file descriptor
Not used
Backup initialization failed
Acquiring memory pool failed
System error
1.5 CD/DVD Print (R360/R380/R390 only)
Stylus Photo R360/R380/R390 provides the
easily access the menus for printing on CDs/DVDs and their jackets. The menus include the
following layout options. The user can select one of the layouts and choose photos up to 12
in a memory card to be printed.
4 layouts for CD/DVD label printing
2 layouts for CD/DVD jacket printing on A4 sized paper
NOTE: The Stylus Photo R260/R265/R270 do not provide the standalone CDs/DVDs
print function. To print directly on CDs/DVDs with those models, the print setting
must be made on a PC and sent to the printer.
EPSON Stylus Photo R260/R265/R270, R360/R380/R390Revision B
1.6 Operation Panel
1.6.1 Operation Panel
Appearance of the operation panels are shown below.
Stylus Photo R360/R380/R390 Operation Panel
Power LED
Mode LEDs
Figure 1-4. Stylus Photo R360//R380/R390
NOTE: The operation panel shown above is that of a model for EAI. The location and
functions of the buttons and LEDs, however, do not differ by destination.
Table 1-13. R360/R380/R390 Button Functions
ButtonFunction
Print CD/DVD
5
Setup
6
OK
7
Back
8
Cross key
9
(left/right/up/down)
Display/Crop
10
Print Settings
11
Copies
12
(+/-)
Displays the menu to print directly on CDs/DVDs, or jackets for
them.
Displays various setup menus such as maintenance menus (Change
Ink Cartridge, Head Cleaning, Nozzle Check, etc.), Backup Memory
Card menu and option setting menus (Bluetooth settings, etc.).
Accepts the selection or changed settings.
Undoes the last action made by the operation panel.
Selects a menu item or setting.
Sets scale of enlargement of an image. Switches the display between
an image and image information and 16-thumbnail view.
Displays a print setting menu such as layout, print density according
to the currently selected mode.
Increases/decreases the number of copies.
Table 1-13. R360/R380/R390 Button Functions
ButtonFunction
Power
1
Start
2
Stop
3
Memory Card
4
Turns the printer On or Off.
Starts printing.
• At standalone printing, cancels the operation and returns to the
menu.
• When performing a print job sent from a PC, cancels the job and
ejects paper.
• In cases other than above, returns the current print settings to their
factory default and displays the top menu screen of the current
mode. (When pressed during printing, returns to the previous
menu screen without resetting the settings.)
Displays the menu to print photos/movies stored in a memory card.
Product descriptionOperation Panel19
EPSON Stylus Photo R260/R265/R270, R360/R380/R390Revision B
Stylus Photo R260/R265/R270 Operation Panel
Power LED
Figure 1-5. Stylus Photo R260/R265/R270
Table 1-14. R260/R265/R270 Button Functions
ButtonFunction
1
2
3
Power
Ink
Paper
Turns the printer On or Off.
Carries out ink cartridge replacement sequence, or runs a cleaning.
Feeds/ejects paper.
Ink LED
Paper LED
1.6.2 Indicator (LED)
Stylus Photo R360/R380/R390
These models are equipped with a 3.5inch color LCD (320x240) and one Power LED
and two Mode LEDs on their control panel.
The LCD displays menus for selecting function, making settings, and a status of the
printer.
• Power LED (green):
Lights during the printer is powered. Flashes when printing or other operations are
in progress.
• Mode LEDs (green):
Lights while the corresponding mode is selected.
• Card LED (green):
Located beside the memory card slots. Kept on while a memory card is in the slot,
and flashes while the card being accessed.
Stylus Photo R260/R265/R270
Three LEDs; power, ink, paper are provided.
• Power LED (green):
Lights during the printer is powered. Flashes when printing or other operations are
in progress.
• Ink LED (red) / Paper LED (red):
Lights or flashes when an error occurs.
C H E C K
P O I N T
Refer to Chapter 3 Troubleshooting for details on the LCD/LED
displays.
Product descriptionOperation Panel20
EPSON Stylus Photo R260/R265/R270, R360/R380/R390Revision B
1.7 Specifications Common to the Models
1.7.1 Electric Specifications
Table 1-15. Electric Specifications
Item100-120V model 220-240V model
Rated voltage100-120 VAC220-240 VAC
Input voltage range90 - 132 VAC198-264 VAC
0.6 A
Rated current
Rated frequency50 - 60 Hz
Input frequency
range
Dielectric strength
Energy conservation Energy Star compliant
Safety standard
EMC
R260/265/270: max. 0.9A
R360/380/390: max. 1.1A
49.5 - 60.5 Hz
R260/265/270: 3000 V for 1 minute
R360/380/390: AC 1000 Vrms for 1 min., AC 1200 Vrms for 1 sec.
UL60950
CSA22.2 No.60950
FCC part 15 subpart B Class B
CAN/CSA-CEI/IEC
CISPR 22 Class B
EN60950
EN 55022 (CISPR Pub.22) Class B
EN 61000-3-2
EN 61000-3-3
EN 55024
AS/NZS CISPR22 Class B
0.3 A (max. 0.5A)
1.7.2 Environmental Condition
Table 1-17. Environmental Condition
ItemOperatingStorage*
Temperature
Humidity (no condensation)
Impact resistance1 G, 1 x 10
Vibration resistance0.15G0.50G
Note *1: Must be within the range shown in Fig.1-6.
*2: Non-operating with unpacked.
*3: Must be less than 1 month at temperature 40
*1
*1
10 to 35 °C-20 to 40 °C*
20 to 80%, RH 5 to 85%, RH
-3
seconds2 G, 2 x 10-3 seconds
ºC.
2
3
Table 1-16. Power Consumption
Figure 1-6. Temperature/Humidity Range
Printer statusModel Name100-120V model220-240V model
Printing*
Sleep mode
Power off mode
Note : When the printer is kept idle for 3 minutes, it goes into standby mode that saves current
Note *1: When performing a print job sent from a PC. Printing Letter Pattern on A4 sized
1
to the motors.
plain paper (the test conforms to ISO/IEC10561).
R260/R265/R270Approx. 12W
R360/R380/R390Approx. 17W
R260/R265/R270Approx. 1.1WApprox. 1.2W
R360/R380/R390Approx. 4.5WApprox. 5.0W
R260/R265/R270
R360/R380/R390
Approx. 0.2WApprox. 0.4W
1.7.3 Durability
Printer: 16,000 pages (A4/Letter) or 5 years whichever is faster
Printhead: 6 billion shots per nozzle or 5 years whichever is faster
1.7.4 Noise Level
R260/R265/R270: Approx. 42 dB (when copying according to ISO7779)
R360/R380/R390: Max. 42 dB (during standalone printing according to ISO7779)
Product descriptionSpecifications Common to the Models21
EPSON Stylus Photo R260/R265/R270, R360/R380/R390Revision B
1.7.5 Dimensions
Table 1-18. Dimensions
ItemR260/R265/R270R360/R380/R390
Weight6.2 kg6.6 kg
Dimensions
(W x D x H)
With covers closed 453 x 337 x 194 mm453 x 343 x 194 mm
With covers opened453 x 538 x 285 mm450 x 538 x 285 mm
Product descriptionSpecifications Common to the Models22
OPERATING PRINCIPLES
CHAPTER
2
EPSON Stylus Photo R260/R265/R270, R360/R380/R390Revision B
2.1 Overview
This chapter describes the operating principles of the printer mechanism and electric
circuit boards of Stylus Photo R260/R265/R270 and R360/R380/R390.
2.1.1 Printer Mechanism
The main components of the printer mechanism are shown in the table below.
Table 2-1. Printer Mechanism Main Components
ComponentFunction
CR Unit
APG Unit
PF UnitRotates the PF roller shaft to feed paper being powered by the PF motor.
ASF Unit
EJ Unit
Ink System
The main control boards are shown in the table below.
Main Board
Power Supply Board
(P/S ASSY)
Panel Board
Moves along the CR shaft to print on paper being powered by the CR motor.
The unit includes Printhead, PW sensor, and CR encoder sensor.
Moves the carriage upward/downward to adjust the platen gap being powered by
the PF motor. There are 4 preset levels of platen gap and the unit moves the
carriage to one of the levels according to the current carriage position detected by
the APG sensor.
Being powered by the PF motor, feeds paper loaded on the ASF into the printer
mechanism.
Being powered by the PF motor, ejects paper or the CDR tray.
The EJ frame moves upward/downward corresponding to the stacker that can be
moved manually so that the frame matches with the paper size.
Located on the right side of the printer mechanism. Covers the printhead with the
cap holder when the printhead is not used, and draws waste ink out of the
printhead. The waste ink is sent to the Waste Ink Tray through the waste ink tube.
Table 2-2. Main Control Boards
BoardFunction
Located on top of the printer mechanism and controls all over the
printer operations.
Located on the Lower Housing and generates required voltages for the
printer using the power supplied from the AC power line.
Located inside the Panel Unit and controls the operation panel
including the LCD. (R360/R380/R390 are equipped with a LCD.)
Table 2-2. Main Control Boards
BoardFunction
Card Board
(R360/R380/R390 only)
USB Board
(R260/R265/R270 only)
CDR Guide
Sensor
CDR Tray
Sensor
PW Sensor
Printhead
CR Unit
EJ Frame
EJ Roller Shaft
CR Shaft
CR Lock Lever
Cap ASSY
Ink System
APG Unit
Located on the Middle Housing. Incorporates memory card slots,
USB HOST interface, and an infrared communication circuit.
Located on the Middle Housing. Incorporates a USB HOST interface.
PF Encoder Sensor
Figure 2-1. Printer Mechanism Diagram
APG Sensor
PF Motor
PF Roller Shaft
CR Encoder
Sensor
LD Roller
PE Sensor
ASF Unit
CR Motor
Operating PrinciplesOverview24
EPSON Stylus Photo R260/R265/R270, R360/R380/R390Revision B
2.1.2 Motors & Sensors
Table 2-3. List of Motors & Sensors
No.Motor/Sensor NameFunction
1PrintheadF3-MACH head (6 colors x 90 nozzles)
Type: DC motor
Drive voltage: 42V DC ± 5% (voltage applied to the driver)
2CR motor
3PF motor
4PE sensor
5Ink cartridge detectorCSIC
6PTS sensor (CR)
7PTS sensor (PF)
8PW sensor
9APG sensor
10CDR Guide sensor
11CDR Tray sensor
Coil resistance: 22.7
Inductance: 17.5mH ± 25%
Drive method: PWM constant-current chopping
Type: DC motor
Drive voltage: 42V DC
Coil resistance: 21.2Ω± 10%
Inductance: 17.2mH (1 kHz)
Drive method: PWM
Detecting items: paper end, leading edge of paper
Type: Transmissive photo interrupter
Type: Transmissive photo interrupter
Resolution: 180 pulse/inch
Type: Transmissive photo interrupter
Resolution: 180 pulse/inch
Detecting items:
Type: Reflective photo interrupter
Detecting items: APG position
Type: Transmissive photo interrupter
Detecting items: Up/Down status of the CDR Guide
Type: Mechanical contact
Detecting items: Presence of CDR tray
Type: Mechanical contact
• Left/right edges of paper (before/during printing)
• Top edge of paper (before printing)
• Bottom edge of paper (during printing)
• Left/right/top/bottom of CDR (before printing)
Ω± 10%
± 5% (voltage applied to the driver)
APG Sensor
PF Encoder Sensor
CDR Tray Sensor
CDR Guide Sensor
Figure 2-2. Motors & Sensors in the Printer Mechanism
PF Motor
CR Encoder Sensor
CR Motor
PE Sensor
PW Sensor
CSIC
Operating PrinciplesOverview25
EPSON Stylus Photo R260/R265/R270, R360/R380/R390Revision B
2.2 Electrical Circuit Operating Principles
The electric circuits of the Stylus Photo R260/R265/R270 and R360/R380/R390
consist of the following boards.
Table 2-4. Main Boards & Model Numbers
Board NameR360/R380/R390R/260/R265/R270
Main Board
Power Supply Board
Panel Board
Card Board
USB Board
2.2.1 Main Features
Features common to R260/R265/R270 and R360/R380/R390
The circuits support multi-common printing method that achieves high-speed
printing reducing the number of carriage movements.
Features of C658Main Board (R360/R380/R390)
The CPU incorporates an ASIC for controlling memory cards. The ASIC
achieves high-speed access to a card.
C658MAINC653MAIN
C653PSB
C658PNL + C658PNL-BC653PNL
C658STGNot equipped
Not equippedC653IF
Features of C653Main Board (R260/R265/R270)
The newly employed SOC achieves throughput enhancement. The
incorporated USB host function offers USB host High Speed compatibility.
Operations to reduce power consumption
The printer carries out the following operations to go into sleep mode.
Decreases the power voltage
Shuts off photoelectric current of photo interrupter sensors.
Stops the motor drive circuit.
Stops the UDL clock in the ASIC.
De-energizes the motors
Stops the head drive circuit
High-efficiency power supply circuit (R360/R380/R390 only)
Goes into CPU core low-power consumption mode (R360/R380/R390 only)
Cuts power for the preview monitor (R360/R380/R390 only)
Goes into SDRAM self-refresh mode (R260/R265/R270 only)
Employs SOC06H that incorporates one main processor and six image
processing processors enabling concurrent processing for printing.
16-bit DDR1-SDRAM (166 MHz) memory for image processing on the local
side enables a wide range of memory access.
72 MHz SDRAM is on the CPU bus as a system memory enabling a wide
range of memory access.
By employing a self-powered motor driver, the cost for supplying power to
the RTC (5V) and USB HostVCC (6V), and for motor drive circuit are
reduced.
UBEC (Ultra Block Encode) allows MW buffer size to be reduced to one third
EPSON Stylus Photo R260/R265/R270, R360/R380/R390Revision B
2.3 Banding Reduction System (BRS) / Paper Feed Amount Profile Correction (PFP)
Overview
In order to ensure high print quality and high print speed, this product incorporates the Banding Reduction System (BRS) and Paper Feed Profile (PFP) Correction system. The
overview of them is described in the table below.
Table 2-6. Overview of BRS and PFP
Target Print Mode
4 x 6 inch
(102 x 152 mm)
4 x 6 inch
(102 x 152 mm)
Remarks
720 x 720---
720 x 720With BRS, Borderless print
720 x 360
Without BRS,
Borderless print
BRS
PFP
Summary
Conventional models perform overlapping printing (2-path or 4path print) to reduce banding problem. Printers that incorporate the
Banding Reducing System do not perform the overlapping printing.
They carry out 1-path printing correcting ink drop amount for each
raster mode in order to avoid making a gap between each path
(printed line). This enables to achieve both high print quality (less
banding) and high print speed.
In the conventional method to improve paper feed accuracy, the
adjustment value is calculated based on a value obtained at a
certain point of paper. Therefore, correcting the total paper feed
amount (from when paper is fed and to when finishing printing)
was impossible. The Paper Feed Amount Profile Correction offers
more precise control over the paper feeding. Paper feed errors are
measured at various points and a correction value is calculated for
each of the points. This enables to ensure print quality in the target
print mode.
Paper TypePaper SizeResolutions (dpi)
Ultra Glossy Photo Paper
Premium Glossy Photo Paper
Glossy Photo Paper
Premium Semigloss Photo Paper
Ultra Glossy Photo Paper
Premium Glossy Photo Paper
Glossy Photo Paper
Premium Semigloss Photo Paper
Adjustment/Correction method
Correction values of the BRS and the PFP are automatically calculated when a pattern printed by the printer is scanned by a specified scanner. The created correction
values are stored into the serial flash ROM on the main board, and applied when printing in the target print mode.
C H E C K
P O I N T
For information on how to carry out the BRS and PFP,
See Chapter 5 Adjustment.
Operating PrinciplesBanding Reduction System (BRS) / Paper Feed Amount Profile Correction (PFP)30
TROUBLESHOOTING
CHAPTER
3
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