Epson Stylus NX515 Installation Guide

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Page 1

Network Installation Guide

Epson Stylus® NX510 Series

Page 2

Before You Begin

Make sure you installed ink cartridges and loaded paper as described on the Start Here sheet. Then follow the instructions in this guide to set up the printer for use on a network.

Tip:

For a video tutorial and other information about setting up a wireless network, go to: epson.com/support/wireless.

Do one of the following:

■

If you’re installing the printer for the first time, see “Choose Your Connection Type” on page 3.

■

If you’re setting up an additional computer to use the printer on the network, follow the steps in “Install Software” on page 23.

Before You Begin

Page 3

Choose Your Connection Type

Wireless

Note:

If you want to print wirelessly but do not have an access point or router, see “Create an Ad-Hoc Wireless Connection” on page 16.

Wired

To connect the printer wirelessly, see page 4.

To connect the printer using an Ethernet cable, see page 22.

Choose Your Connection Type

Page 4

Wireless Network Installation

To add the printer to your wireless network, you need to know the name (SSID) of your wireless network. If it has security enabled, you also need to know the WEP key or WPA passphrase. Write down your network and security information in the space provided below:

■

Network name (SSID): _________________________________________

■

WEP key or WPA passphrase: ____________________________________

Note:

If your WPA passphrase contains upper- or lowercase letters, be sure to note it correctly.

If you don’t know your wireless network name (SSID), WEP key, or WPA passphrase, contact the person who set up your wireless network before you begin.

Connect Wirelessly Using the Setup Wizard

Follow the steps below to connect to your wireless network.

1. Press the

Setup

button on the printer’s control panel.

2. Press l or r to select

Wireless Network Installation

Network Settings

, then press OK.

Page 5

3. Press

to select

Wireless LAN Setup

4. Press

to select

Setup Wizard

5. Press u or d to select the name of your wireless network, then press

If your network name isn’t listed, try the following:

■

Make sure that your wireless router or access point is turned on and

Back

working correctly. Press the

screen, press

■

If you still can’t find the network name in the list, your router or access

to select

Setup Wizard

point is not broadcasting its network name. Press the

button to return to the previous

, then repeat step 5.

Back

button, then

see “Connect Wirelessly Using Advanced Setup” on page 8.

6. Do one of the following:

■

If your wireless network doesn’t have security enabled, continue with step 9.

■

If your wireless network has security enabled, continue with step 7.

Wireless Network Installation

Page 6

7. Use the arrow buttons on the printer’s control panel to enter your WEP key or

WPA passphrase. Press the

button to switch between uppercase,

lowercase, or numeric/special characters.

Indicates current selection. Press the x Menu button to switch between uppercase, lowercase, or numeric/special characters.

From the printer’s control panel: Press u or d to select a character. Press l or r to move the cursor. Press – to delete a character. Press OK when done.

Important:

WPA passphrases and WEP keys in ASCII format are case-sensitive. Be sure to enter upper- or lowercase letters as necessary.

Press x

■

numeric/special (

■

Press u or d until you see the character you want.

■

Press l or r to move the cursor.

■

Press – to delete a character.

to switch between uppercase (

123

) characters.

ABC

), lowercase (

8. When you’re done entering your WEP key or WPA passphrase, press

Wireless Network Installation

abc

), or

Page 7

9. When you see a screen like this one, verify that the settings are correct. If you need to change a setting, press

Back

until you see the setting you need to

change.

10. Once you have verified that your network settings are correct, press

to save

the settings and return to the Network Settings menu.

Copy

11. Press the

button to exit the Network Settings Menu.

12. Wait for the printer to connect to your wireless network (this can take up to 90 seconds).

Once it’s connected, you see a green

WiFi

light on the printer’s control panel.

WiFi light

13. Continue with “Install Software” on page 23.

Note:

If the printer doesn’t connect to your wireless network after 90 seconds, the WEP key or WPA passphrase may have been entered incorrectly. See “Connect Wirelessly Using the Setup Wizard” on page 4 to select your network settings again.

If the printer still doesn’t connect to your wireless network, see “The printer cannot find or connect to the wireless router or access point” on page 31.

Wireless Network Installation

Page 8

Connect Wirelessly Using Advanced Setup

Use this setup method if your access point or router isn’t broadcasting its network name (SSID).

1. Press the

Setup

button on the printer’s control panel.

2. Press l or r to select

3. Press

to select

Wireless LAN Setup

Network Settings

, then press OK.

4. Press u or d to select

Wireless Network Installation

Advanced Setup

, then press OK.

Page 9

5. Press u or d to select

Manual Setup

6. When you see this screen, press

, then press OK.

7. Press u or d to select

8. Press u or d to select

Infrastructure Mode

Enter SSID

, then press OK.

Wireless Network Installation

Page 10

9. Use the arrow buttons on the printer’s control panel to enter your wireless

network name (SSID). Press the

button to switch between

uppercase, lowercase, or numeric/special characters.

Indicates current selection. Press the x Menu button to switch between uppercase, lowercase, or numeric/special characters.

From the printer’s control panel: Press u or d to select a character. Press l or r to move the cursor. Press – to delete a character. Press OK when done.

Important:

Network names are case-sensitive. Be sure to enter upper- or lowercase letters as necessary.

Press x

■

numeric/special (

■

Press u or d until you see the character you want.

■

Press l or r to move the cursor.

■

Press – to delete a character.

to switch between uppercase (

123

) characters.

ABC

10. When you’re done entering your wireless network name, press

Wireless Network Installation

), lowercase (

abc

), or

Page 11

11. Press u or d to select the security mode that your wireless network is using, then press

Note:

If your wireless network doesn’t have security enabled, select None, then press OK.

12. Do one of the following:

■

If your wireless network uses WPA as the security mode, continue with “Select WPA Security Settings” on page 12.

■

If your wireless network uses WEP as the security mode, continue with “Select WEP Security Settings” on page 13.

■

If your wireless network doesn’t have security enabled, continue with “Confirm Your Network Settings” on page 14.

Wireless Network Installation

Page 12

Select WPA Security Settings

1. Use the arrow buttons on the printer’s control panel to enter your WPA passphrase. Press the or numeric/special characters.

button to switch between uppercase, lowercase,

Indicates current selection. Press the x Menu button to switch between uppercase, lowercase, or numeric/special characters.

From the printer’s control panel: Press u or d to select a character. Press l or r to move the cursor. Press – to delete a character. Press OK when done.

Important:

WPA passphrases are case-sensitive. Be sure to enter upper- or lowercase letters as necessary.

■

Press x numeric/special (

■

Press u or d until you see the character you want.

■

Press l or r to move the cursor.

■

Press – to delete a character.

to switch between uppercase (

123

) characters.

2. When you’re done entering the WPA passphrase, press

3. Continue with “Confirm Your Network Settings” on page 14.

Wireless Network Installation

ABC

), lowercase (

abc

), or

Page 13

Select WEP Security Settings

1. Press u or d to select

Hexadecimal

Note:

If the WEP key is 5 or 13 characters, it’s ASCII. If the WEP key is 10 or 26 characters, it’s hexadecimal.

if your WEP key is in hexadecimal format.

Alphanumeric

if your WEP key is ASCII, or select

2. Use the arrow buttons on the printer’s control panel to enter your WEP key.

Press the

button to switch between uppercase, lowercase, or numeric

characters.

Indicates current selection. Press the x Menu button to switch between uppercase, lowercase, or numeric characters.

From the printer’s control panel: Press u or d to select a character. Press l or r to move the cursor. Press – to delete a character. Press OK when done.

Important:

WEP keys in ASCII format are case-sensitive. Be sure to enter upper- or lowercase letters as necessary.

Wireless Network Installation

Page 14

■

Press x numeric (

■

Press u or d until you see the character you want.

■

Press l or r to move the cursor.

■

Press – to delete a character.

to switch between uppercase (

123

) characters.

ABC

), lowercase (

abc

), or

3. When you’re done entering the WEP key, press

4. Continue with the next section.

Confirm Your Network Settings

1. When you see a screen like this one, verify that the settings are correct. If you

Back

need to change a setting, press change.

2. Once you have verified that your network settings are correct, press the settings and return to the Network Settings menu.

until you see the setting you need to

to save

3. Press the

Wireless Network Installation

Copy

button to exit the Setup menu.

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4. Wait for the printer to connect to your wireless network (this can take up to 90 seconds).

Once it’s connected, you see a green

WiFi

light on the printer’s control panel.

WiFi light

5. Continue with “Install Software” on page 23.

Note:

If the printer doesn’t connect to your wireless network after 90 seconds, the SSID, WEP key, or WPA passphrase may have been entered incorrectly. See “Connect Wirelessly Using Advanced Setup” on page 8 to select your network settings again.

If the printer still doesn’t connect to your wireless network, see “The printer cannot find or connect to the wireless router or access point” on page 31.

Wireless Network Installation

Page 16

Create an Ad-Hoc Wireless Connection

Use this setup method if you want to print wirelessly but do not have an access point or router.

Important:

For Windows® users: If your computer is connected to a network with an Ethernet cable, you need to disconnect it before installing software. When setup is complete, reconnect your computer’s Ethernet cable.

For Macintosh

cable, you cannot set up your printer this way. See “Connect Wirelessly Using the Setup Wizard” on page 4 or “Wired (Ethernet) Installation” on page 22 to set up your printer.

users: If your computer is connected to a network with an Ethernet

1. Press the F

Setup

button on the printer’s control panel.

2. Press l or r to select

3. Press

to select

Wireless LAN Setup

Network Settings

, then press OK.

Wireless Network Installation

Page 17

4. Press u or d to select

Advanced Setup

, then press OK.

5. Press u or d to select

Manual Setup

6. When you see this screen, press

7. Press u or d to select

Ad Hoc Mode

, then press OK.

8. Press u or d to select

Enter SSID

, then press OK.

Wireless Network Installation

Page 18

9. Use the arrow buttons on the printer’s control panel to create a unique

network name (SSID) to identify your printer. Press the

button to

switch between uppercase, lowercase, or numeric/special characters.

Indicates current selection. Press the x Menu button to switch between uppercase, lowercase, or numeric/special characters.

From the printer’s control panel: Press u or d to select a character. Press l or r to move the cursor. Press – to delete a character. Press OK when done.

Important:

Network names are case-sensitive. Be sure to enter upper- or lowercase letters as necessary.

■

Press x

numeric/special (

■

Press u or d until you see the character you want.

■

Press l or r to move the cursor.

■

Press – to delete a character.

Wireless Network Installation

to switch between uppercase (

123

) characters.

ABC

), lowercase (

abc

), or

Page 19

10. Press

to select the default channel for your Ad Hoc network.

11. Continue with the next section.

Choose Security Settings

1. Press u or d to select the security mode you want to use for the Ad Hoc wireless network, then press

Note:

If you don’t want to enable security for your Ad Hoc network, select None, then press OK.

2. Do one of the following:

■

If you selected

None

as the security mode, continue with “Confirm Your

Settings and Connect to the Network” on page 21.

■

If you selected WEP as the security mode, continue with step 3.

3. Create a WEP key for the Ad Hoc network. The WEP key can be in alphanumeric (ASCII) format (recommended) or hexadecimal format.

Note:

An alphanumeric WEP key must be 5 or 13 characters. A hexadecimal WEP key must be 10 or 25 characters.

4. Press u or d to select

Hexadecimal

if your WEP key is in hexadecimal format.

Alphanumeric

if your WEP key is ASCII, or select

Wireless Network Installation

Page 20

5. Use the arrow buttons on the printer’s control panel to enter your WEP key.

Press the

button to switch between uppercase, lowercase, or numeric

characters.

Indicates current selection. Press the x Menu button to switch between uppercase, lowercase, or numeric characters.

From the printer’s control panel: Press u or d to select a character. Press l or r to move the cursor. Press – to delete a character. Press OK when done.

Important:

WEP keys in ASCII format are case-sensitive. Be sure to enter upper- or lowercase letters as necessary.

Press x

■

numeric (

■

Press u or d until you see the character you want.

■

Press l or r to move the cursor.

■

Press – to delete a character.

to switch between uppercase (

123

) characters.

6. When you’re done entering the WEP key, press

7. Continue with the next section.

Wireless Network Installation

ABC

), lowercase (

abc

), or

Page 21

Confirm Your Settings and Connect to the Network

1. When you see a screen like this one, verify that the settings are correct. If you need to change a setting, press change.

Back

until you see the setting you need to

2. Once you have verified that your network settings are correct, press

to save

the settings and return to the Network Settings menu.

Copy

3. Press the

button to exit the Setup menu.

4. On your computer, connect to the wireless network name you created on page 18 (see your computer or wireless adapter’s documentation for details).

5. Continue with “Install Software” on page 23.

Wireless Network Installation

Page 22

Wired (Ethernet) Installation

1. Connect an Ethernet network cable to the

LAN (10/100)

port on your printer.

2. Connect the other end to any available LAN port on your router, access point, or hub.

Note:

If you’re switching from a wireless to a wired network connection, you need to disable the wireless adapter using the printer’s control panel. Press the F Setup button on the printer’s control panel, select Network Settings > Wireless LAN Setup > Advanced Setup > Disable Wireless LAN. Select Yes, then press OK.

3. Continue with the next section to install software.

Wired (Ethernet) Installation

Page 23

Install Software

Follow the steps in this section for each computer you want to use with your printer over the network.

1. Insert the printer software CD.

2. Windows Vista When you see the User Account Control screen, click

Windows

step 3.

Mac OS

3. Click

Install

: If you see the AutoPlay window, click

XP: When you see the Software Installation screen, continue with

Run SETUP.EXE

Continue

X: Double-click the icon.

4. When you see this screen, select click

Install driver for network connection

Install Software

and

Page 24

5. When you see this screen, click

to start network setup.

6. Make sure that your printer is turned on and connected to your network.

7. When you see the Firewall Warning screen, click

Note:

If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup continue. Do not select Ask Me Later, Keep Blocking, or Block.

Install Software

Page 25

8. Wait while EpsonNet Setup configures your printer for the network.

9. Do one of the following:

■

If you see the Installation Complete screen, continue with “Finish the Installation” on page 28.

Install Software

Page 26

■

If no available printers are found on your network, see “EpsonNet Setup was unable to find my printer on the network” on page 32.

■

If EpsonNet Setup finds more than one printer on your network, select the printer you want to configure, then click

. When you see the Installation Complete screen, continue with “Finish the Installation” on page 28.

Install Software

Page 27

■

If you are installing the printer in Ad Hoc mode and you see this screen, make sure that your computer’s wireless adapter is set to acquire an IP address automatically. Then select

Automatically using DHCP (Recommended)

Acquire the IP Address

and click

you see the Installation Complete screen, continue with “Finish the Installation” on page 28.

. When

Install Software

Page 28

Finish the Installation

Follow the steps for your operating system:

■

“Windows” below

■

“Macintosh” on page 29

Windows

1. Print a test page, then click

2. Follow the prompts on the screen to install bonus software and finish the installation.

3. When installation is complete, restart your computer.

You’re ready to scan and print. See your printed documentation and on-screen Epson Information Center for details.

Finish

Finish the Installation

Page 29

Macintosh

1. Click

Save

to install an application that allows you to access the printer’s

memory card slots over the network.

2. Select where you would like install the application, then click

Save

3. Click

Finish

Finish the Installation

Page 30

4. When you see this screen, click

Add Printer

5. Follow the steps on the right side of the screen to add your EPSON TCPIP printer.

Note:

It may take up to 90 seconds for your computer to find the EPSON TCPIP printer on the network.

6. Follow the prompts on the screen to print a test page, install bonus software, and finish the installation.

7. When installation is complete, restart your computer.

You’re ready to scan and print. See your printed documentation and on-screen Epson Information Center for details.

Finish the Installation

Page 31

Troubleshooting

If you have problems setting up or using your product on a network, check these sections for help:

■

“Setup Problems” below

■

“Printing Problems” on page 33

■

“Scanning Problems” on page 34

This section also explains how to print a Network Status Sheet (see page 34).

Setup Problems

The printer cannot find or connect to the wireless router or access point

■

Try connecting to the wireless router or access point with your computer or another device to confirm that it is working correctly.

■

Make sure that the printer is within range of your router or access point.

■

Avoid placing the printer near a microwave oven, 2.4 GHz cordless phone, or large metal object such as a filing cabinet.

■

Make sure there aren’t any access restrictions (such as MAC address filtering) set on the wireless router or access point. If access restrictions are set, register the printer’s MAC address on the router or access point. Print a Network Status Sheet (see page 34) to obtain the MAC address. Then see your router or access point’s documentation for instructions.

■

If your wireless router or access point doesn’t broadcast its network name (SSID), see “Connect Wirelessly Using Advanced Setup” on page 8 for instructions on connecting to your wireless network. If your wireless router or access point has wireless security enabled, you will also need to know what kind of security it is using.

■

If the printer doesn’t connect to your wireless network, the WEP key or WPA passphrase may have been entered incorrectly. See “Wireless Network Installation” on page 4 to select your network settings again.

■

The printer is compatible with 802.11b and 802.11g. If your router or access point supports 802.11n (Wireless N), makes sure that it is set to compatibility mode to allow 802.11b and 802.11g devices to connect to it.

Troubleshooting

Page 32

EpsonNet Setup was unable to find my printer on the network

1. If you see a screen like this one, do one of the following:

■

If you connected the printer wirelessly, verify that the printer is turned on and the green WiFi light on the printer’s control panel is on. Select

setup using the printer’s control panel

■

If you connected the printer to your network with an Ethernet network

, then click

cable, verify that the printer is turned on and connected to your network. Select

Wired Network (Ethernet) setup

, then click

Wi-Fi

■

If you created an Ad-Hoc wireless connection, do one of the following:

■

If you’re switching from a wireless to a wired network connection, you need to disable the wireless adapter using the printer’s control panel. Press the

Settings Wireless LAN

2. Continue clicking printer. Then continue with step 9 on page 25.

Troubleshooting

For Windows users:

If your computer is connected to a network with an Ethernet cable, disconnect it. When setup is complete, reconnect your computer’s Ethernet cable.

For Macintosh users:

If your computer is connected to a network with an Ethernet cable, you cannot set up your printer this way. See page 4 or page 22 to set up your printer.

Setup

button on the printer’s control panel, select

Wireless LAN Setup

. Select

Yes

, then press OK.

until EpsonNet Setup begins to search for your

Advanced Setup

Network

Disable

Page 33

Software installation failed

Make sure that the printer is connected to your network (see page 4 for wireless or page 22 for Ethernet). Then remove and reinsert the CD to reinstall the printer software.

Cannot communicate on a wired LAN

If you’re switching from a wireless to a wired network connection, you need to

Setup

disable the wireless adapter using the printer’s control panel. Press the button on the printer’s control panel, select

Setup

Advanced Setup

Yes

, then press OK.

The printer does not appear in the Add Printer window (Mac OS X)

Manual Setup

Network Settings

Disable Wireless LAN

Wireless LAN

. Select

Make sure the printer driver was installed correctly and that your computer’s TCP/IP settings are configured correctly.

Printing Problems

Cannot print over the network

■

For wireless connections, print a Network Status Sheet (see page 34). If the Link Status is Disconnected, make sure the wireless router or access point is turned on and the settings are correct for your wireless network.

■

For wired connections, print a Network Status Sheet (see page 34) and make sure the settings are correct for your network.

If the Network Status is Disconnected, try the following:

■

Make sure the Ethernet cable is securely connected to both the printer and your router, access point, switch, or hub.

■

Try connecting to another port on your router, access point, switch, or hub.

■

Try connecting the printer to another router, access point, switch or hub.

■

Try connecting the printer to your router, access point, switch, or hub with another Ethernet cable.

■

When using TCP/IP, make sure the printer’s IP address is set correctly for your network. If your network does not assign IP addresses using DHCP, you need to set the IP address manually.

Troubleshooting

Page 34

Printing is slow or the print is cut off

For wireless connections, print a Network Status Sheet (see below) and check the Signal Strength. If it’s poor, try moving the printer closer to your wireless router or access point. Avoid placing the printer next to a microwave oven, 2.4 GHz cordless phone, or large metal objects such as a filing cabinet.

A dial-up connection dialog box appears when printing with EpsonNet Print

If you use a dial-up connection for Internet access, you will see this message every time you print. Try connecting to the Internet using a LAN connection or set your dial-up connection to dial manually (Never dial a connection).

Scanning Problems

Cannot find the scanner or start Epson Scan

■

If network communication was interrupted while starting Epson Scan, exit Epson Scan, and restart it after a few seconds. If Epson Scan cannot restart, turn the printer off and back on, and then try restarting Epson Scan. Check the

Timeout Setting

Scan Help.

■

If you have a firewall or Internet security software installed, the search feature in

EPSON Scan Settings

Network Status Sheet (see below), click

Enter address

EPSON Scan Settings

may not work correctly. In this case, print a

EPSON Scan Settings > Add >

, and enter the IP address manually.

. For details, see the Epson

■

If you are scanning a large document at high resolution, a communication error may occur. If the scan did not complete, lower the resolution.

Print a Network Status Sheet

1. If necessary, press the F the Setup menu.

2. Select

3. Select

Network Settings

Confirm Settings

4. Press the x

Troubleshooting

Start

Setup

button on the printer’s control panel to enter

button to print a network status sheet.

Page 35

Copyright Notice

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other equipment.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Software License Agreements

In addition to software program rights owned by Seiko Epson Corporation, this product also includes open-source software. See the “Software Notices” section in the online Epson Information Center for a list of open-source software and software license terms applied to this printer.

Trademarks

Epson is a registered trademark and Epson Exceed Your Vision is a registered logomark of Seiko Epson Corporation.

Epson Stylus is a registered trademark of Epson America, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

This information is subject to change without notice.

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CPD-27300R1

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