All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for
use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other
printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original EPSON Products or EPSON
Approved Products by SEIKO EPSON CORPORATION.
A Note Concerning Responsible Use of Copyrighted Materials
Ink jet printers, like photocopiers, digital cameras, and scanners, can be misused by improper copying and
reprinting of copyrighted material. While some countries’ laws permit limited copying of copyrighted material in
certain circumstances, those circumstances may not be as broad as some people assume. EPSON encourages each
user to be responsible and respectful of the copyright laws when using digital cameras, scanners, and ink jet
printers.
Trademarks
EPSON and EPSON Stylus are registered trademarks of SEIKO EPSON CORPORATION.
ii
EPSON Connection, EPSON Store, and SoundAdvice are service marks, and DuraBrite and EPSON Software are
trademarks of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. EPSON disclaims any and all rights in those marks.
The E
NERGY STAR emblem does not represent EPA endorsement of any product or service.
Wireless Printing 2
Windows System Requirements 4
Macintosh System Requirements 5
Where to Get Information 6
SETTING UP YOUR PRINTER7
Unpacking the Printer 8
Installing the Ink Cartridges 9
Loading Paper 11
Running a Printer Check 11
CONFIGURING WIRELESS PRINTING FOR WINDOWS13
Preparing to Install 14
Installing the C82WN Software 15
Installing the Printer Driver and Status Monitor 16
Installing the EpsonNet Wireless Print Server and WP-Admin Utility 17
Setting Up the Print Server 18
Connecting the Print Server 18
Configuring the Print Server 20
Completing the Installation 23
Setting Up a Network Port 25
Setting Up a Network Port on Windows XP or 2000 25
Setting Up a Network Port on Windows Me, 98, or 95 27
Setting Up a Network Port on Windows NT 29
Setting Up Additional Computers 30
iii
Page 4
CONFIGURING WIRELESS PRINTING FOR MACINTOSH31
Preparing to Install 32
Installing the C82WN Software 33
Installing the Printer Software on Mac OS X 34
Installing the Printer Software on Mac OS 8.6 to 9.x 35
Installing the EpsonNet Wireless Print Server and WP-Admin Utility 36
Setting Up the Print Server 37
Connecting the Print Server 37
Configuring the Print Server 39
Adding the Printer to the Mac OS X Print Center 41
Selecting the Printer on Mac OS 8.6 to 9.x 42
Setting Up Additional Macintosh Computers 42
SOLVING WIRELESS PRINTING PROBLEMS43
Problems and Solutions 44
Uninstalling the Software 50
Windows 50
iv
Macintosh OS X 51
Macintosh OS 8.6 to 9.x 51
Where To Get Help 52
APPENDIX A:
CONFIGURATION SETTINGS53
APPENDIX B:
SPECIFICATIONS AND NOTICES59
Print Server Specifications59
Epson America, Inc. Limited Warranty 60
FCC Compliance Statement 62
INDEX63
Page 5
Introduction
Your EPSON Stylus® C82WN printer combines all the features of EPSON’s
exclusive ink jet technology—extremely fast print speeds, ultra-sharp text, vibrant
™
colors, and long-lasting DuraBrite
■You can print from any computer on your existing network, if the network
includes a wireless access point.
■Even without an existing network, you can print from any wireless-equipped
Windows® PC or laptop, Macintosh,® Apple® iBook,™ or PowerBook,® from
distances up to 120 feet.
The EpsonNet 802.11b Wireless Print Server included with the printer is compatible
with most wireless adapters and access points that comply with the WiFi™ (Wireless
Fidelity) standard. This book provides all the instructions you’ll need for setting up
the printer, installing the software, and configuring your system for wireless printing.
ink—with a wireless print server.
1
Page 6
Wireless Printing
The EPSON Stylus C82WN is designed for use in a small office, home, or school
network. On a wired network like the one illustrated below, the computers and other
equipment share information through a series of cables.
Computers
Cable/DSL modem
Router
With a wireless network, you share information between computers and printers
using radio waves, similar to the technology used in cordless phones. You can place
the EPSON Stylus C82WN in a convenient location and print to it without having to
connect it to your computer or network.
You can add the EPSON Stylus C82WN to your network either with or without a
wireless access point (or AirPort™ Base Station).
If you have an access point/base station, both wired and wireless-equipped computers
can print to the printer. An access point might also allow computers to share other
resources, such as Internet access.
2 Introduction
Page 7
The illustration below shows a wireless network that uses an access point.
Printer
Wireless
print server
Cable/ DSL modem
Access point or
AirPort Base Station
Wireless
laptop
Computers on
LAN (Local
Area Network)
If you don’t have an access point, you can still print to the EPSON Stylus C82WN
from any desktop computer or laptop that has a wireless adapter. In the illustration
below, both wireless-equipped computers communicate directly with the print server.
Printer
Wireless
computers
Wireless print
server
Before you can set up your EPSON Stylus C82WN, you need to decide how you
will use it: either with an access point (in infrastructure mode), or without an access
point (in ad hoc mode, also called ad hoc 802.11b, computer-to-computer, and
peer-to-peer).
Introduction 3
Page 8
Windows System Requirements
For wireless printing with the EPSON Stylus C82WN, make sure each computer
meets the following requirements:
■A Microsoft
®
Windows compatible PC or laptop with a Pentium®-equivalent
processor, 333 MHz or faster recommended
■Windows 95, Windows 98, Windows Me, Windows NT
®
4.0, Windows 2000,
or Windows XP
■64MB of RAM (128MB recommended)
■100MB of free hard disk space (200MB or more recommended)
■VGA or better display adapter and monitor (SVGA for Windows XP)
■CD-ROM or DVD drive for installing the printer software
In addition, each computer needs to be connected to an existing wired network that
has a wireless access point, or needs to have a wireless adapter installed.
■An access point may be combined with a hub or router or may be a separate
unit. For a current list of supported access points, see EPSON’s web site at:
http://support.epson.com.
■Wireless adapters can be installed in a PCMCIA slot on a laptop, a PCI slot in a
desktop computer, or connected through a USB port.
Make sure your wireless adapter(s) work in ad hoc mode if you want to print
without an access point. For a list of supported adapters, see EPSON’s web site at:
http://support.epson.com.
4 Introduction
Page 9
Macintosh System Requirements
For wireless printing with the EPSON Stylus C82WN, make sure each Macintosh
meets the following requirements:
■An Apple iBook, iMac,
™
PowerBook G3 or G4, Power Mac G4 Cube, or
Power Mac G3 or G4
■Mac
®
OS 8.6 through 9.x; OS X 10.1 or later (Mac OS 9.1 or later
recommended)
■For Mac OS 8.6 through 9.x: 32MB of available RAM (64MB recommended)
For Mac OS X: 128MB RAM (256MB recommended)
■100MB of free hard disk space (200MB recommended)
■VGA display or better
■CD-ROM or DVD drive for installing the printer software
In addition, each computer either needs to have a wireless adapter installed, or needs
to be connected to an existing wired network that has a wireless access point or
AirPort Base Station.
Note: If you are using AirPort, EPSON recommends that you use the print server
with an access point or AirPort Base Station. With AirPort, your print server works
more reliably in infrastructure mode.
Make sure the access point supports AppleTalk.® For a list of supported access
■
points, see EPSON’s web site at: http://support.epson.com.
■For computers not connected to a wired network, you need an AirPort card or
Macintosh-compatible wireless adapter. Make sure your card or adapter works in
ad hoc mode if you want to print without an access point. For a list of supported
adapters, see EPSON’s web site at: http://support.epson.com.
■If you are using an AirPort card or the AirPort Base Station, use AirPort software
version 2.04 or later.
Introduction 5
Page 10
Where to Get Information
Use this booklet to set up and configure your EPSON Stylus C82WN for wireless
network printing. Please follow these guidelines:
Warnings must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your printer.
For additional information, check the following:
■Start Here
Fast-track instructions for setting up your printer and configuring your network
for wireless printing.
■Printer Basics
Tells you how to print all types of documents and photos with Windows or on a
Macintosh, maintain the printer, and solve basic problems.
■Your on-screen EPSON Printer Information Center
Gives you quick, on-screen access to information about your printer. It includes
EPSON Print Show animated tutorials on loading special paper, replacing ink
cartridges, and other tasks. It also includes your on-screen Reference Guide for
additional information about your printer. See Printer Basics for instructions on
viewing the Print Show animations and Reference Guide.
■On-screen software help
If you need assistance as you use the printer software, click the Help button.
■http://support.epson.com
You can receive technical advice through e-mail and access troubleshooting
information, software updates, and new print server firmware. Information about
configuring the print server for NetWare
protocols is also available.
If you still need help after checking these sources, you can speak to a technical support
representative or take advantage of EPSON’s automated support services as described
on page 52.
6 Introduction
®
environments and other network
Page 11
Setting Up Your Printer
This chapter describes how to unpack and set up your printer.
You can locate the printer and print server anywhere in your home or office.
However, keep in mind that walls and ceilings will weaken the signal between your
print server, computer(s), and access point, and that the print server must be within
120 feet of your other equipment.
Make sure you choose a location away from high temperatures, direct sunlight,
humidity, and dust. Do not place the print server on a metal surface or near other
devices that might cause interference, such as cordless phones operating at 2.4 GHz,
microwave ovens, or Bluetooth™ devices.
Follow the instructions in these sections:
■Unpacking the printer
■Installing the ink cartridges
■Loading paper
■Running a printer check
7
Page 12
Unpacking the Printer
Follow these steps to unpack the printer, remove the packaging material, and attach
the paper support:
1. Take everything out of the box. Make sure you have all the items shown here:
Printer software
Print server
power supply
Print server
base
Printer Basics
Parallel cable
Print
server
CD-ROM
Ink cartridges
2. Remove all the tape and packing material from
the printer, as shown.
Be sure to check inside and all around the printer
for tape and other packing materials.
Paper support
Printer
8 Setting Up Your Printer
Page 13
Caution: Make sure you follow all the Safety Instructions listed in the Printer
Basics book.
3. Slide the paper suport into the
grooves on either side of the sheet
feeder.
The paper support should fit
securely.
Installing the Ink Cartridges
Follow these steps to plug in the printer, turn it on, and install the ink cartridges:
1. Plug the printer’s power cord into a grounded
electrical outlet.
2. Press the P power button until the green power
light comes on.
Caution: Always use the P power button to turn the
printer on or off. Never use an external switch, such as
a power strip switch or wall switch.
3. Lower the printer’s output tray and open the cover.
Warning: Keep ink cartridges out of the reach of
children. If ink gets on your skin, wash the area
thoroughly with soap and water. If ink gets in your
eyes, flush them immediately with water.
Power button
Setting Up Your Printer 9
Page 14
4. Shake the package of ink cartridges four or five times. Then
remove the cartridges from the package. Don’t shake them
after removing the packaging.
Caution: Don’t remove the cartridge labels, or ink may leak.
Don’t touch the green circuit boards on the back of the
cartridges.
5. Lower each ink cartridge into its holder. The
color of the cartridge label should match the
marker on the holder.
Note: Install all four ink cartridges, and leave
them installed for all types of printing, or the
printer won’t work.
6. Gently push each cartridge down until it is
firmly seated.
Tip: Press the “bull’s-eye” on the cartridge
label to make sure the cartridge is all the way down.
7. Press the H ink button and close the printer
cover.
Ink charging takes about 90 seconds. You
see the green P power light flash and hear
the printer working. Don’t turn off the
printer during this process or you’ll waste
ink.
Ink button
Caution: Never turn off the printer when the
green P power light is flashing, unless the
printer hasn’t moved or made any noise for
more than 5 minutes.
10 Setting Up Your Printer
Page 15
Loading Paper
1. Fan a few sheets of paper and place them
against the right edge guide. Don’t push
the paper in.
2. Slide the left edge guide against the paper,
but not too tightly.
Don’t load paper above the arrow inside
the edge guides.
Make sure the paper lies flat against the
paper support.
3. Pull out the output tray extensions.
Don’t load paper above the arrow
Running a Printer Check
Before you connect the printer, print a test page to make sure the printer is working
properly. Make sure letter-size or larger paper is loaded in the printer.
1. Press the P power button to turn off the printer.
2. Hold down the ) paper button as you press and release the P power button.
3. Continue holding down the ) paper button until the P power light starts
flashing, then release it.
The printer prints a sheet showing its ROM version number, ink counter, and a
nozzle check pattern.
If the test page doesn’t print, check for any red lights on the printer. See the “Problem
Solving” chapter in the Printer Basics book for guidelines. If none of the solutions
work, contact EPSON as described on page 52.
Once the printer is set up and has ink and paper, you’re ready to install the software
and connect the print server. See the next section for instructions.
Setting Up Your Printer 11
Page 16
12 Setting Up Your Printer
Page 17
Configuring Wireless Printing for
Windows
This chapter explains how to install the software, set up the print server, and
configure wireless printing in Windows. It also explains how to set up additional
computers to use the printer on a wireless network.
Before you can install the print server, you need to make sure that your wireless
network adapter(s) are installed and ready. If you have an existing network, you also
need to verify that your access point is operating correctly and linked to your network
adapters. If you need instructions, see the documentation or help files that came with
your equipment.
Then follow the instructions in these sections:
■Preparing to install the printer and print server
■Installing the C82WN software
■Setting up and configuring the print server
■Setting up a network port
■Setting up additional computers
13
Page 18
Preparing to Install
Make sure you do the following to prepare for installation:
■Follow the instructions beginning on page 7 to set up the printer, install ink
cartridges, and load paper.
■If your computer has a wireless network interface, make sure the wireless mode is
set to Infrastructure (if you are connecting to the printer through an access
point), or 802.11b Ad Hoc (if you are connecting without an access point). For
instructions, see the documentation or online help for your wireless adapter.
Note: Do not select a pseudo ad hoc or proprietary ad hoc mode.
Make sure you have selected the correct network name or SSID (Service Set
■
Identifier).
■In Windows XP, check your Wireless Network Connection Properties and make
sure your settings are correct.
■If you’re using WEP (Wired Equivalent Privacy) encryption on your wireless
network, you need to temporarily disable WEP on your computer. This allows
you to connect to and configure the print server. Follow the instructions in your
wireless adapter’s documentation.
Be sure to write down the WEP key used on your network. After you configure
the print server, you can enable WEP on your computer again.
Note: If your access point only allows WEP-enabled clients to connect to it, you
may have to set your computer’s wireless mode to 802.11b Ad Hoc before you
configure the print server.
■
If you’re going to use the printer in ad hoc mode, note the IP address of your
computer. (For instructions on viewing a computer’s IP address, see page 54.)
■If your computer has a wireless network interface and you’re using infrastructure
mode, make sure there is a link with good signal strength (greater than 50
percent) between the computer and the access point. See your wireless adapter’s
documentation for details.
14 Configuring Wireless Printing for Windows
Page 19
Installing the C82WN Software
Your printer CD-ROM includes the following software:
■EPSON Stylus C82WN printer driver
You must install the printer driver on every computer that uses the EPSON Stylus
C82WN printer. This software controls print settings and provides several
utilities for printer maintenance. For instructions on using your printer driver, see
the Printer Basics book.
■EPSON Status Monitor
This program keeps track of the ink levels in the printer and notifies you when
paper runs out or gets jammed.
■WP-Admin
This utility lets you configure the print server for your network. You only need to
install it on one computer, and in most cases, it is the only configuration utility
you need to install.
■EpsonNet Direct Print
This software, which sets up a network printer port, must be installed on every
Windows Me, 98, or 95 computer that uses the printer.
■EPSON Software
™
Film Factory
™
This photo management program lets you organize, beautify, and print your
photos in a flash.
■EPSON Printer Information Center
This program includes Print Show animated tutorials and a comprehensive
reference guide for your printer.
■XAdmin32
This utility lets you configure the print server for a Novell® NetWare network
and perform more advanced configuration for other protocols.
■Your print server also comes with a built-in web-based configuration utility,
which enables you to change configuration settings from any computer on the
wireless network that supports a standard web browser. You must configure the
print server using WP-Admin or XAdmin32 before you can use this utility.
Note: To use the print server’s built-in configuration utility, just start your web
browser and enter the print server’s IP address in the browser’s Address box. For
more information, visit EPSON’s web site at http://support.epson.com.
Configuring Wireless Printing for Windows 15
Page 20
Installing the Printer Driver and Status Monitor
1. Insert your printer CD-ROM in the
drive. You see the EPSON Installation
Program.
If you don’t see this window, go to
My Computer, then double-click the
Epson CD-ROM icon.
2. Double-click Install EPSON Stylus
C82WN Printer Driver
3. Read the license agreement and click
Accept to continue.
The files are copied to your computer.
4. When you see this window, wait until
you see the Stop searching button, then
click Stop searching. (The button will
take a few minutes to appear.)
.
More files are copied.
5. When you see this message, click
OK.
6. When you see the Product Registration screen,
follow the instructions to register your printer.
At the last screen, click
Done or close your
browser.
You see the Installation Program again.
16 Configuring Wireless Printing for Windows
Click Stop searching
Page 21
7. Double-click Install EPSON Status Monitor and wait while the files are copied
to your computer. Click
OK when setup is complete.
8. Continue with the instructions below to install the EpsonNet Wireless Print
Server and WP-Admin utility.
Installing the EpsonNet Wireless Print Server and
WP-Admin Utility
Once the printer driver and Status Monitor are installed, you’re ready to install the
EpsonNet Wireless Print Server and WP-Admin utility.
1. Double-click Install EpsonNet Wireless Print Server Utilities on the
Installation Program screen.
2. If you see this message, click Continue.
Caution: You must install the Java Runtime
Environment if it’s not already installed on your
computer.
3. When you see the license agreement, read it and click Yes to continue. Follow the
instructions on the screen.
You see a selection window:
4. Select Program Files and
WP-Admin, and click Next.
You see the Wireless Server Search
window:
5. Follow the instructions in the next section to set
up and connect the print server.
Configuring Wireless Printing for Windows 17
Page 22
Setting Up the Print Server
Once the software is installed, you’re ready to connect the print server to the printer
and configure it for your network. Before you start, make sure the printer is turned
off.
Connecting the Print Server
1. Slide the print server into the base and press firmly to
attach it.
2. Locate the parallel cable included with
the printer. Connect the larger end of
the cable to the printer’s parallel port.
Then secure it with the wire clips.
3. Connect the other end of the cable to
the parallel port on the print server and secure it
as necessary.
18 Configuring Wireless Printing for Windows
Page 23
4. Connect the power supply to the print server.
5. Plug the AC adapter into an electrical outlet.
Both the green and yellow lights come on for a
moment and then go out.
Note: If the green light blinks continuously in a
regular pattern, try unplugging the print server. If
you still see the light blinking after you plug it in
again, contact EPSON as described on page 52.
6. Press the P power button on the printer to turn
it on.
7. To test the connection between the print server and printer, press the test button
for one second and release it.
The status page prints.
Note: If you hold the test button down, you may reset
the print server. If you do this, wait for the print
server’s lights to go out, then press the button again
and release it immediately to print the status page.
■
If the print server status page prints, you’re
ready to configure your system for wireless
printing. Make sure you save the status page for
reference, and see the next section for
instructions.
■If the status page doesn’t print, make sure the printer is ready and is not out of
ink or paper. (See page 11 for instructions on running a printer check.) Then
turn off the printer, unplug the print server, and check the cable connections
at both ends. Plug the server back in, turn on the printer, and press the test
button again. If the test page still doesn’t print, contact EPSON as described
on page 52.
Configuring Wireless Printing for Windows 19
Page 24
8. Check the following information on the status page:
■Note the WiFi Channel and Mode, and the Actual SSID. If the SSID does
not match your network, your print server may be picking up signals from
somewhere else. You can correct this when you configure the print server.
■Under NETWORK STATISTICS, make sure you see numbers indicating
that the print server has received and transmitted data. If only zeroes appear,
your print server may not be working correctly. Try holding down the print
server’s test button for at least five seconds to reset it. If it is still not working,
contact EPSON as described on page 52.
9. Continue with the following instructions to configure the print server.
Configuring the Print Server
After your print server is set up and plugged in, you’re ready to configure it for your
network.
1. On the Wireless Server Search screen click
START.
WP-Admin picks up the signal from the print server and displays information like
the following:
This information
appears when the
server is found
Note: If WP-Admin fails to pick up a signal from the print server, try holding down
the print server’s test button for at least five seconds to reset it. The lights go out,
then both the green and yellow lights come on briefly. The yellow light remains
on when your network has a connection to the print server.
If it still fails to pick up a signal, check the solutions beginning on page 44.
20 Configuring Wireless Printing for Windows
This number
indicates the
signal strength
Page 25
If WP-Admin picks up a signal from more than one print server, select the
connection that matches the MAC address on the back of your print server.
2. Check the signal strength to make sure you have a strong link to the print server.
When you have a link, click
CONFIGURE.
You see the password window:
Click OK
Note: If you see the message Wireless Communication Failed, click OK, then
click CONFIGURE again. If you continue to see this message, move the print
server closer to your computer and access point, if you have one. Also, move it
away from large metal objects and devices such as cordless phones or
microwave ovens. See page 44 for more information.
3. Click OK on the password window. (The default password is null, or blank.)
The print server automatically detects the settings for your wireless network. You
see the Wireless Server Configuration screen:
Note: For descriptions of all the settings on this screen, see Appendix A.
Configuring Wireless Printing for Windows 21
Page 26
4. Note the IP Address that appears on the screen.
If the address is 192.0.0.192, you will need to enter a new address, as described
below.
If any other number appears here, the address has been assigned by your existing
network, through a technology called DHCP (Dynamic Host Configuration
Protocol). In most cases, you can leave this setting as it is, and skip to step 7.
5. If
192.0.0.192 appears in the IP Address box and you are not using DHCP, enter
an address that will work with your computer(s) and network.
For example, if your computer’s IP address is 192.189.207.3, the print server’s IP
address should begin with 192.189.207. The last part of the address can be any
number between 1 and 254 except 3 or 4.
See page 54 for instructions on viewing your computer’s IP address.
6. In most cases, you can leave the Boot Method set to Auto.
If you entered an IP address manually, set the Boot Method to STATIC.
7. If your existing network uses WEP encryption, do the following:
■Select either 64BIT or 128BIT in the WEP Key box, depending on which
version of WEP your network supports.
■Enter your WEP key in either the 128Bit Key 1 box or the 64Bit Key 1 box.
Note: You can enter up to four WEP keys on the screen. (Changing your WEP
key periodically adds to network security.) To communicate, every node on the
network must use the same WEP key. For more information about WEP keys,
check the documentation for your wireless adapter or access point.
■
If you’re using an access point, set the Wireless Mode to Infrastructure.
(Remember to enable WEP and reset the wireless mode on your computer
when you’re done configuring the print server.)
8. Make sure the SSID matches your network’s name or SSID. If it doesn’t match,
your print server may have received an IP address from another access point.
Change the SSID to match the network you want to use.
22 Configuring Wireless Printing for Windows
Page 27
9. Make any other changes you want and click OK.
For example, you might want to change the Server Name to something that is
easy to remember, or enter a password to limit access to the Configuration screen.
Continue with the instructions in the next section to complete the configuration and
installation.
Completing the Installation
After you finish configuring the print
server and click OK, you see the
Wireless Server Search window again:
1. Click QUIT.
You see the following:
2. Click Finish.
Configuring Wireless Printing for Windows 23
Page 28
You see the Installation Program
again:
3. Double-click
Information Center
Install EPSON Printer
.
Follow the on-screen instructions to
install the information center. Once
it is installed, you can click the icon
on your desktop at any time to view
Print Show animated tutorials or a
comprehensive Reference Guide.
4. If you want to install Film Factory,
double-click Install EPSON
Software Film Factory
and follow
the instructions on the screen.
If you see a message about installing QuickTime,® click Yes and follow the
instructions on the screen. You don’t need a registration number.
5. If you’re using Windows Me, 98, or 95, double-click Install EpsonNet Direct
Print Utility.
(You won’t see this option in Windows XP or 2000.)
Follow the on-screen instructions to install the utility and restart your computer.
6. Click the button to exit the installation program.
Note: Now that you’ve installed WP-Admin, you can change the print server’s
configuration at any time. To start WP-Admin from the Windows Start menu, click
Programs or All Programs > Epson Printers > EpsonNet Wireless > WP-Admin.
Now you’re ready to set up a network port so that your computer can use the printer
over the wireless network. Continue with the instructions in the next section.
24 Configuring Wireless Printing for Windows
Page 29
Setting Up a Network Port
The steps for setting up a network port vary depending on your operating system.
Before you begin, print a status page and note the IP address of your print server.
Make sure the printer driver and status monitor are installed, as described on page 16.
Then follow the instructions in one of these sections:
■If you’re using Windows XP or 2000, follow the steps below.
■If you’re using Windows Me, 98, or 95, go to page 27.
■If you’re using Windows NT, go to page 29.
Setting Up a Network Port on Windows XP or 2000
The process of setting up a network port is similar on Windows XP and Windows
2000. Although this section shows Windows XP, you’ll see similar screens in
Windows 2000. For either system, make sure you are logged in to the computer as an
administrator.
1. Do one of the following:
■In Windows XP, click Start > Control Panel > Printers and Other
Hardware > Printers and Faxes.
■In Windows 2000, click Start > Settings > Printers.
2. Right-click the
3. On the Ports tab, click
EPSON Stylus C82 Series printer icon, then click Properties.
Add Port. You see this
window:
4. Select
Standard TCP/IP Port and click New
Port
. You see the Add Standard TCP/IP
Printer Port wizard.
Configuring Wireless Printing for Windows 25
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5. Click Next. You see a window like
this:
6. In the
Printer Name or IP Address
box, enter the print server’s name or
IP address and click
Next.
7. Follow the instructions on the screen
to complete the wizard.
8. Click
Close to close the Printer Ports
window, then click Apply on the
Properties window.
9. To test the connection, select the General tab and click Print Test Page.
If the test page prints, click OK to close the Properties window.
If it fails to print, try the following:
■Make sure that the printer and print server are connected, plugged in, and
turned on.
■Check the printer to see if a red light is on or flashing, indicating that paper or
ink is out, or paper is jammed. See Printer Basics for details.
■Check WP-Admin to make sure you have a signal (see page 20).
■Make sure you’ve entered the correct name or IP address in step 6.
■Make sure you clicked Apply in step 8.
Now you’re ready to start printing. For instructions, see Printer Basics.
26 Configuring Wireless Printing for Windows
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Setting Up a Network Port on Windows Me,
98, or 95
You need to install the EpsonNet Direct Print Utility for wireless printing on any
computer running Windows Me, 98, or 95. If you haven’t already installed the utility,
follow the instructions on page 24 before you set up your port, as described below.
1. From the Start menu, click Settings > Printers.
2. Right-click the EPSON Stylus C82
Series
Properties. Click the Details tab to
display a window like this:
printer icon, and then click
3. Click
4. On the Add Port window, make sure
Add Port on the Details tab.
You see the Add Port window:
Network is selected, then click Browse.
Configuring Wireless Printing for Windows 27
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You see the Browse for Printer window:
5. Click the + next to Entire Network, then
click the
+ next to Epson_lpr and select the
Stylus C82 printer.
(Make sure the IP address matches your print
server’s IP address.)
6. Click OK, then click OK again.
7. Click
Apply on the Details tab.
8. To test the connection, click the General
tab and click
Print Test Page. Wait for the
page to print.
If the test page prints, click Yes, then click OK to close the Properties window.
If it fails to print, try the following:
■Make sure the printer and print server are connected and both are turned on.
■Check the printer to see if a red light is on or flashing, indicating that paper or
ink is out, or paper is jammed. See Printer Basics for details.
■Check WP-Admin to make sure you have a signal (see page 20).
■Make sure you selected the correct printer in step 5.
■Make sure you clicked Apply in step 7.
Now you’re ready to print. For instructions, see Printer Basics.
28 Configuring Wireless Printing for Windows
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Setting Up a Network Port on Windows NT
Make sure you have Microsoft TCP/IP Printing installed on your computer before
you begin.
1. From the Start menu, click
Settings > Printers.
2. Right-click the EPSON Stylus C82 Series printer icon and then click
Properties.
3. On the Port tab, click AddPort. You see the
Printer Ports window:
4. Select LPR Port and click New Port.
You see a window like
this:
5. Enter the server’s IP
address in the Name or
address of server
providing lpd
on that server
box, and the server name in the Name of printer or print queue
box. Then click OK.
6. Click Close to close the Printer Ports window.
7. Click
OK to close the Properties window.
8. Right-click the EPSON Stylus C82 Series printer icon in the Printers window
and click
Properties.
9. To test the connection, select the General tab and click PrintTest Page.
If the test page prints, click OK to close the Properties window.
Configuring Wireless Printing for Windows 29
Page 34
If it fails to print, try the following:
■Make sure that the printer and print server are connected and that
both are on.
■Check the printer to see if a red light is on or flashing, indicating that paper or
ink is out, or paper is jammed. See Printer Basics for details.
■Check WP-Admin to make sure you have a signal (see page 20).
■Make sure you entered the correct IP address and server name in step 5.
Now you’re ready to print. For instructions, see Printer Basics.
Setting Up Additional Computers
You need to install the EPSON Stylus C82WN printer driver and status monitor and
configure a network port on every computer using the printer.
■For computers on a wired network that has a wireless access point, skip to step 3.
■For computers that have wireless network interfaces, follow all of these steps:
1. Make sure your computer’s wireless mode is set to either Infrastructure, if you
are connecting to the printer through an access point, or 802.11b Ad Hoc if you
are connecting without an access point.
If your wireless adapter doesn’t include an 802.11b Ad Hoc option, select Ad
Hoc
, Computer-to-Computer, or whatever mode your adapter uses to
communicate without an access point. Do not select a pseudo ad hoc or
proprietary ad hoc mode.
2. If you’re using infrastructure mode, make sure there is a link with good signal
strength between the computer and the access point.
3. Follow steps 1 through 7 starting on page 16.
4. If you’re using Windows Me, 98, or 95, double-click Install EpsonNet Direct
Print Utility
on the EPSON Installation Program screen and follow the
instructions to install the utility.
5. Go to page 25 and follow the appropriate set of instructions for setting up a
network port.
30 Configuring Wireless Printing for Windows
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Configuring Wireless Printing for
Macintosh
This chapter explains how to install the software, set up the print server, and
configure wireless printing on a Macintosh. Once the print server is configured, you
can select and use the printer from any Macintosh on your wireless network that has
the printer driver installed.
Before you can install the print server, you need to make sure that your AirPort
adapters are installed and ready. If you have an existing network, you also need to
verify that your AirPort Base Station is operating correctly and linked to your
computers. If you need instructions, see the documentation or help files that came
with your equipment.
Then follow the instructions in these sections:
■Preparing to install the printer and print server
■Installing the C82WN software
■Setting up and configuring the print server
■Setting up additional Macintosh computers
31
Page 36
Preparing to Install
Configuring the print server is the process of setting it up to work with your network.
This process begins immediately after you install the software, so it’s important to
make sure your printer is set up before you start installing.
Follow the instructions beginning on page 7 to set up the printer, install ink
cartridges, and load paper. Then follow the guidelines below:
■Make sure that AirPort is enabled on your Macintosh. If your Macintosh and
AirPort Base Station or access point are connected over an existing Ethernet
network, enable Ethernet.
■Make sure that both AppleTalk and TCP/IP are enabled and configured to
connect via AirPort.
■To use the printer in infrastructure mode, select a working connection to a base
station or access point from the AirPort Networks list.
Note: Make sure you note the name of the AirPort Network. If you have a
Windows computer on your wireless network, use this name as your computer’s
SSID (Service Set Identifier). For instructions on setting the SSID, see the
documentation for the wireless adapter in your Windows computer.
■
To use the printer in computer-to-computer (ad hoc) mode, create or join a
computer-to-computer network. See your AirPort documentation for details.
Note: EPSON recommends that you use the print server with an AirPort Base
Station or access point. With AirPort, your print server works more reliably in
infrastructure mode than computer-to-computer (ad hoc) mode.
■
If you want to use WEP encryption on your AirPort network, you need to change
your password to a hexadecimal value. Follow the instructions beginning on
page 48 to install and configure your software.
32 Configuring Wireless Printing for Macintosh
Page 37
■If you’re using a non-AirPort wireless adapter, make sure your Macintosh
computer’s wireless mode is set correctly. Set it to
Infrastructure if you are
connecting through an access point, or 802.11b Ad Hoc if you are connecting
without an access point.
If your adapter does not include an
mode to
Ad Hoc, Computer-to-Computer, or whatever mode your adapter uses
802.11b Ad Hoc option, set the wireless
to communicate without an access point. Do not select a pseudo ad hoc or
proprietary ad hoc mode. See the documentation for your wireless adapter for
details.
If you’re using infrastructure mode, make sure there is a link with good signal
strength (greater than 50 percent) between the Macintosh and base station or
access point. See your wireless adapter’s documentation for details.
If you’re configuring the print server from a Macintosh with a non-AirPort
wireless adapter, make sure WEP (Wired Equivalent Privacy) is disabled before
you begin. See the documentation for your wireless adapter for instructions.
Installing the C82WN Software
Your printer CD-ROM includes the following software:
■EPSON Stylus C82WN printer driver
You must install the printer driver on every Macintosh that uses the EPSON
Stylus C82WN printer. This software controls print settings, monitors printer
status, and provides several utilities for printer maintenance. For instructions on
using your printer driver, see the Printer Basics book.
■WP-Admin
This utility lets you configure the print server for your network. You only need to
install it on one Macintosh, and in most cases it is the only configuration utility
you need to install.
■EPSON Software Film Factory
This photo management program lets you organize, beautify, and print your
photos in a flash.
Configuring Wireless Printing for Macintosh 33
Page 38
EPSON Printer Information Center
■
This program includes Print Show animated tutorials and a comprehensive
reference guide for your printer.
■The print server also comes with a built-in web-based configuration utility. This
lets you change configuration settings from any computer on the wireless network
that supports a standard web browser. You must configure the print server using
WP-Admin before you can use the utility.
Note: To use the print server’s web-based configuration utility, start your web
browser and enter the print server’s IP address. For more information about the
web-based utility, visit EPSON’s web site at http://support.epson.com.
Installing the Printer Software on Mac OS X
1. Insert the printer CD-ROM in your drive. Double-click the CD-ROM icon to
open it.
2. Open the Software for OSX folder, then double-click the C82Series icon
to start the installation program.
3. Enter your administrator
password or Passphrase if
necessary. You see the
software installer window:
4. Click Continue.
5. Read the license agreement
and click Continue, then
click Agree.
6. Follow the instructions on
the screen to install the
printer driver and restart
your Macintosh.
7. Open the
Printer lnformation Center icon. Follow the instructions on the screen to install
Software for OS X folder if necessary, then double-click the
your EPSON Printer Information Center.
Once it is installed, you can click the icon on your desktop at any time to view
animated tutorials or a comprehensive Reference Guide.
34 Configuring Wireless Printing for Macintosh
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8. If you want to install Film Factory, double-click Film Factory Installer and
follow the on-screen instructions.
9. Continue with the instructions on page 36 to install the wireless print server and
WP-Admin utility.
Installing the Printer Software on Mac OS 8.6 to 9.x
1. Insert the printer CD-ROM in your drive. Double-click the CD icon to open it if
necessary.
2. Double-click the Software for OS 8.6-9.x folder, then double-click the Printer
Driver Installer folder.
3. Double-click theStylus C82WN Installer icon to start the installation
program.
4. Click Continue. You see the
Driver Installer window:
5. Click Install, then follow the
instructions on the screen to
install the printer driver and
restart your Macintosh.
6. Double-click the OS 8.6-9.x
folder to open it. Double-click
the Epson Electronic
Registration
folder, then
double-click Epson Product Registration. Follow the instructions on the screen
to register your printer, then click Quit or close your browser.
7. Double-click the
Printer Information Center icon. Follow the instructions on the screen to install
Printer Information Center folder, then double-click the
your EPSON Printer Information Center.
Once it is installed, you can click the icon on your desktop at any time to view
animated tutorials or a comprehensive Reference Guide.
8. If you want to install Film Factory, double-click the Film Factory folder, then
double-click
Film Factory Installer and follow the on-screen instructions.
Configuring Wireless Printing for Macintosh 35
Page 40
9. Continue with the instructions below to install the wireless print server and
WP-Admin utility.
Installing the EpsonNet Wireless Print Server and
WP-Admin Utility
1. Do one of the following:
■If you’re using Mac OS X, double-click theWireless Utility Installer
icon.
■If you’re using Mac OS 9.x, double-click the InstallWireless Utility folder,
then double-click theWirelessUtilityInstaller icon.
You see the install window:
2. Click Next.
3. Read the license agreement.
Click Next to accept the
agreement and continue.
4. Follow the instructions
on the screen to install the
print server and WP-Admin
utility.
5. At the last screen, click
Done.
You see the Wireless Server Search
window:
6. Follow the instructions in the next
section to set up and connect the print
server.
36 Configuring Wireless Printing for Macintosh
Page 41
Setting Up the Print Server
Once the software is installed, you’re ready to connect the print server to the printer
and configure it for your network. Before you start, make sure the printer is turned
off.
Connecting the Print Server
1. Slide the print server into the base and press firmly to
attach it.
2. Locate the parallel cable included
with the printer. Connect the larger
end of the cable to the printer’s
parallel port.
Then secure it with the wire clips.
3. Connect the other end of the cable
to the parallel port on the print server and secure
it as necessary.
Configuring Wireless Printing for Macintosh 37
Page 42
4. Connect the power supply to the print server.
5. Plug the AC adapter into an electrical outlet.
Both the green and yellow lights come on for a
moment and then go out.
Note: If the green light blinks continuously in a
regular pattern, try unplugging the print server. If
you still see the light blinking after you plug it in
again, contact EPSON as described on page 52.
6. Press the P power button to turn on the printer.
7. To test the connection between the print server
and printer, press the test button for one second
and release it. The status page prints.
Note: If you hold the test button down, you may reset
the print server. If you do this, wait for the print
server’s lights to go out, then press the button again
and release it immediately to print the status page.
■
If the print server status page prints, you’re
ready to configure your system for wireless
printing. Make sure you save the status page for reference, and see the next
section for instructions.
■If the status page doesn’t print, make sure the printer is ready and is not out of
ink or paper. Then turn off the printer, unplug the print server, and check the
cable connections at both ends. Plug the server back in, turn on the printer,
and press the test button again. If the status page still doesn’t print, contact
EPSON as described on page 52.
8. Check the following information on the status page:
■Note the WiFi Channel and Mode, and the Actual SSID. If the SSID does
not match your network, your print server may be picking up signals from
somewhere else. You can correct this when you configure the print server.
■Under NETWORK STATISTICS, make sure you see numbers indicating
that the print server has received and transmitted data. If only zeroes appear,
your print server may not be working correctly. Try holding down the print
server’s test button for at least five seconds to reset it. If it is still not working,
contact EPSON as described on page 52.
38 Configuring Wireless Printing for Macintosh
Page 43
9. Continue with the following instructions to configure the print server.
Configuring the Print Server
After your print server is set up and plugged in, you’re ready to configure it for your
Macintosh.
1. On the Wireless Server Search screen,
click
START.
WP-Admin picks up the signal from the print server and displays information like
the following:
This information
appears when the
server is found
Note: If WP-Admin fails to pick up a signal from the print server, try holding down
the print server’s test button for five seconds to reset it. The lights go out, then
both the green and yellow lights on the print server come on briefly. The yellow
light remains on when your network has a connection to the print server.
If it still fails to pick up a signal, check the solutions beginning on page 44.
This number
indicates the
signal strength
If WP-Admin picks up a signal from more than one print server, select the
connection that matches the MAC address on the back of your print server.
2. Check the signal strength to make sure you have a strong link to the print server.
3. When you have a link, click
CONFIGURE.
You see the following:
Click OK
Configuring Wireless Printing for Macintosh 39
Page 44
Note: If you see the message Wireless Communication Failed, click OK. Then
click CONFIGURE again. If you continue to see this message, move the print
server closer to your computer and AirPort Base Station or access point, if you
have one. Also, move it away from large metal objects and devices such as
cordless phones and microwave ovens. For more information, see page 44.
4. Click OK on the Password window. (The default password is null, or blank.)
The print server automatically detects the settings for your wireless network. You
see a screen similar to the one below:
Must be the
name of your
AirPort network
Note: For descriptions of all the settings on the Wireless Server Configuration
screen, see Appendix A.
5. If you want, change the Server Name to something that is easy to remember, or
enter a password to limit access to the Wireless Server Configuration screen.
Note: This password does not affect access to your AirPort network.
6. Make any other changes you want and
click OK. You see the Wireless Server
Search window again:
7. Click
QUIT.
40 Configuring Wireless Printing for Macintosh
Page 45
8. Follow the instructions below to complete the printer setup for your operating
system.
Adding the Printer to the Mac OS X Print Center
After you install your printer software, you need to add the printer to the OS X Print
Center.
1. Double-click the Applications folder on your OS X drive.
2. Double-click the Utilities folder.
3. Double-click Print Center.
If you see this screen, click Add.
If EPSON Stylus C82 Series
already appears in the printer list,
go to step 6.
4. At the Printer List screen, click
Add Printer.
5. Select EPSON AppleTalk in the Directory Services list at the top of the screen.
Then click your printer in the list that appears and click Add.
Make sure EPSON
AppleTalk is shown
here. . .
click your printer . . .
then click Add
6. Your printer appears in the Printer List. Close Print Center.
You’re ready for wireless printing. For instructions, see Printer Basics.
Note: When you print, make sure Stylus C82 Series (AT) is selected on the
printer settings screen. For details on print settings, click Help.
Configuring Wireless Printing for Macintosh 41
Page 46
Now that you’ve installed the print server software, you can change the print server’s
configuration at any time. To start WP-Admin, do one of the following:
■Double-click theWP-Admin alias on your desktop, if you’ve created one.
■Open the EpsonNet folder in the Applications > Utilities folder on your hard
drive. Then double-click theWP-Admin icon.
Selecting the Printer on Mac OS 8.6 to 9.x
After you install your printer software, you need to select the printer in the Chooser.
1. Open the Chooser from the Apple menu.
2. Click the C82 Series icon, then click the (EPSON Stylus C82 . . .) icon. Turn
on background printing, make sure AppleTalk is active, then close the Chooser.
You’re ready for wireless printing. For instructions, see Printer Basics.
Now that you’ve installed the print server software, you can change the print server’s
configuration at any time. To start WP-Admin, do one of the following:
■Double-click the WP-Admin alias on your desktop, if you’ve created one.
■Open the EpsonNet folder in the Applications folder on your hard drive, then
double-click the WP-Admin icon.
Setting Up Additional Macintosh
Computers
Once the print server is configured on your wireless network, you need to install the
EPSON Stylus C82WN printer driver on each Macintosh using the printer.
1. Make sure each Macintosh is set up to use the wireless network, as explained on
page 32. If you’re using a non-AirPort wireless adapter, see page 33.
2. Follow the steps to install the printer driver (page 34 for Mac OS X or page 35 for
Mac OS 8.6 to 9.x).
3. Follow the steps on page 41 to add the printer to the Print Center (in Mac OS X)
or the steps above to select the printer in the Chooser (for Mac 8.6 to OS 9.x).
42 Configuring Wireless Printing for Macintosh
Page 47
Solving Wireless Printing
Problems
This chapter gives you information on solving problems with print server setup and
wireless printing. If you have a problem with print quality or paper feeding, see
Printer Basics for help.
Note: If you need to clean or align the print head, follow the instructions in Printer
Basics to run the appropriate utilities. These programs work on your wireless
network the same as they do when the printer is connected directly to a
computer.
If you can’t print, follow these steps to diagnose the problem:
■First, check for any red lights on the printer. They let you know if an ink cartridge
runs out or your paper is jammed. You may also see a message on your computer
screen. See Printer Basics for more information.
■If the printer lights do not indicate a problem, try running a printer check. Turn
off the printer and disconnect the print server. Hold down the ) paper button,
then press and release the P power button. After the printer test page prints, turn
off the printer. See Printer Basics for more information.
If the printer test page doesn’t print, contact EPSON as described on page 52.
■If the test page prints, test the connection between the printer and print server.
Connect the print server as described on page 18. Turn on the printer, then press
the test button on the print server and release it immediately, as described on
page 19. The print server status page prints.
■If the print server status page doesn’t print, try resetting the print server. Press the
test button and hold it down until the green and yellow lights on the print server
come on briefly (about five seconds). Then press the button again for one second
to print the status page. If it still doesn’t print, contact EPSON as described on
page 52.
If the print server status page prints, but you still can’t print through your wireless
network, follow the suggestions in this chapter to solve the problem.
43
Page 48
Problems and Solutions
Here are some troubleshooting tips if you are having trouble setting up your print
server or printing over your wireless network.
When you start WP-Admin, you see a message that Javaw.exe was not found.
You must have the Java Runtime Environment installed on your computer to run
WP-Admin. Uninstall the print server software, as described on page 50, then
reinstall it as described in the instructions on page 17 (Windows) or page 36
(Macintosh).
You’re having trouble connecting to the print server.
If the green light on the print server flashes continuously, it indicates a
communication error. Try the following suggestions:
■Move the print server and access point closer to each other and to your computer.
Make sure they are not located near large metal objects and other devices that
interfere with radio signals, such as cordless phones and microwave ovens.
■Hold down the test button on the back of the print server for at least five seconds
to reset the print server to its factory defaults. The print server’s green and yellow
lights come on briefly when the print server resets.
Note: If you’ve already configured the print server, you need to run WP-Admin
again to reconfigure it.
■
Make sure your computer’s wireless adapter is installed and configured correctly.
See the instructions that came with the adapter.
■Try restarting your computer.
■If you’re using AirPort, make sure that AirPort is enabled in the AppleTalk
Control Panel or Network Preferences. Also, make sure that AppleTalk and
TCP/IP are enabled in your AirPort Admin utility and Network Preferences.
Finally, make sure that you are using AirPort version 2.04 or later. (If you have an
earlier version of AirPort, you can download an upgrade from Apple’s web site).
■If you’re using an AirPort Base Station, make sure that you’ve selected a working
connection to your base station. If you’re using AirPort in computer-to-computer
(ad hoc) mode, create or join a computer-to-computer network.
44 Solving Wireless Printing Problems
Page 49
■Make sure the wireless mode for your computer is set to Infrastructure if you are
connecting through an access point, or 802.11b Ad Hoc if you are connecting
without an access point. (Your wireless adapter may use different terms. Check
the documentation for your adapter.) Never select a pseudo ad hoc or proprietary
ad hoc mode.
■If you are using WEP encryption on your wireless network, disable it on your
computer before you configure the print server. Then enable WEP on the print
server (see page 22). When you’re done configuring the print server, enable WEP
on your computer again.
Note: If your access point only allows WEP-enabled clients to connect to it, you
may have to set your computer’s wireless mode to 802.11b Ad Hoc (or your
adapter’s wireless ad hoc mode) before you configure the print server. If your
computer’s wireless mode was originally set to Infrastructure, you can set it back
to Infrastructure when you’re done.
You see the message “Wireless Communication Failed” when you click
CONFIGURE on the Wireless Server Search window.
■Click OK to close the message, then click CONFIGURE again on the Wireless
Server Search window. (If WP-Admin is picking up a signal from more than one
print server, select the correct print server first.)
■If you continue to see this message, move the print server closer to your computer
and access point, if you have one. Also, move the print server away from large
metal objects and other devices that interfere with radio signals, such as cordless
phones and microwave ovens.
■Your network could be malfunctioning. If you have an access point, make sure it
is turned on and configured correctly. Try resetting the access point. See the
instructions that came with your access point for more information.
Solving Wireless Printing Problems 45
Page 50
You are getting a wireless signal, but you are not able to print.
■Make sure the printer and print server are connected, both are plugged in, and the
printer is turned on.
■If you’re running Windows, make sure you set up your network port correctly.
See the instructions beginning on page 25.
■Make sure your wireless link has adequate signal strength—at least 50 percent. If
the signal is weak, try moving the print server and printer to a different location,
away from large metal objects and other devices that interfere with radio signals,
such as cordless phones and microwave ovens.
■Make sure you’re connecting to the correct print server. Check the MAC address
printed on the back of the print server against the MAC address that appears in
the WP-Admin Wireless Server Search window.
■Check the printer’s lights to see if there is a problem with the printer. See Printer
Basics for details.
You are using AirPort and you are unable to see the printer in the Print Center
or in the Chooser.
■Make sure the printer and print server are connected, both are plugged in, and the
printer is turned on.
■Make sure you’re using the latest version of the AirPort software. Check for
upgrades on the Apple web site at www.apple.com.
■For OS X, make sure AppleTalk is active in your Network Preferences.
■If you have recently upgraded your Mac OS, try reinstalling the upgrade.
■If you are using AirPort in computer-to-computer (ad hoc) mode, change the
channel to 3 in the Create Network section of the AirPort Admin Utility. Then
create a network name and restart the print server. Launch WP-Admin and try
reconfiguring the print server.
If this problem happens frequently, EPSON recommends that you use the print
server with an access point or AirPort Base Station. With AirPort, your print
server works more reliably in infrastructure mode.
46 Solving Wireless Printing Problems
Page 51
Printing is too slow.
■Try moving the print server away from large metal objects and other devices that
interfere with radio signals, such as cordless phones, microwave ovens or
Bluetooth devices.
■Move your computer, print server, and access point (if you have one) closer to
each other.
■WEP can generate “overhead” that affects network performance. Try disabling
WEP to increase print speed.
■If you’re using infrastructure mode, change the RF Channel on your access point.
If you’re using ad hoc mode, change the channel on your computer.
To avoid interference from other wireless networks in the vicinity, choose a
setting that is at least five channels higher or lower than that for any other wireless
network (for example, if another network is set to channel 6, choose channel 11 or
higher, or channel 1). Then change the channel on the computers on your
wireless network. Make sure you use the same channel for your access point and
computers.
■On a Macintosh AirPort network, change the channel in the Create Network
section of the AirPort Admin Utility. Then create a network name and restart the
print server. Launch WP-Admin and try reconfiguring the print server.
■Network traffic can affect print performance. Adding another access point or
router may improve performance.
For other solutions, see Printer Basics.
You see a communication error message when you try to print.
You may see an error message if another computer on your network is trying to print
at the same time. The green light on the print server flashes when data is transmitted
to the print server. Wait until the first print job is printed. Your job will print when it
reaches the top of the print queue.
Solving Wireless Printing Problems 47
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You want to use WEP encryption on your AirPort network.
Because AirPort uses passwords that do not follow the standard for WEP
encryption, you need to change your network password to a hexadecimal value.
Follow these steps:
1. Create a computer-to-computer network without password protection on the
Macintosh computer that you use to configure the print server.
2. Follow the steps beginning on page 33 to install the printer driver and
WP-Admin, and to establish a connection to the print server.
3. Make the following selections on the Wireless Server Configuration screen:
■Select 64BIT in the WEP key box.
■In the 64Bit Key 1 box, enter a hexadecimal value consisting of 10 digits, or a
combination of digits and letters. Digits can be from 0 to 9, and letters must
be between A and F. For example: 62B91F2A98.
■If you have an AirPort Base Station, enter your network name in the SSID
box. Then change the Wireless Mode to Infrastructure.
4. Make any other changes that you want to the Wireless Server Configuration
screen and click OK. When you see the Wireless Server Search window, click
QUIT.
5. If you want to use the printer in computer-to-computer (ad hoc) mode, go
to step 6.
If you have an AirPort Base Station, do the following:
■For Network Name, configure the base station to use the name that you
entered in the SSID box on the Wireless Server Configuration screen.
■For Network Password, select the hexadecimal value that you entered in the
64Bit Key 1 box, preceded by the number zero (0) and lowercase letter x. For
example: 0x62B91F2A98. Then go to step 7.
6. To use the printer in computer-to-computer mode, do the following:
■Create a computer-to-computer network.
48 Solving Wireless Printing Problems
Page 53
■When prompted, enter as your password the hexadecimal value you entered in
the 64Bit Key 1 box on the Wireless Server Configuration screen. This value
must be preceded by the number zero (0) and lowercase letter x. For example:
0x62B91F2A98.
7. Select your printer as described on page 41(for OS X) or page 42 (for OS 8.6 to
9.x).
8. For each Macintosh on your network, either select a connection to your base
station from the AirPort Networks list, or join the computer-to-computer
network that your print server is on.
9. When prompted, enter the network password that you created in step 5
(if you’re using a base station) or step 6 (if you’re using the printer in
computer-to-computer mode).
10. Follow the instructions on page 42 to set up printing on your other Macintosh
computers.
Solving Wireless Printing Problems 49
Page 54
Uninstalling the Software
You may need to uninstall and then reinstall the software for your printer. For
example, this might be necessary if you upgrade your computer operating system.
Windows
Follow these steps to uninstall the WP-Admin utility and EpsonNet Direct Print:
3. Select EpsonNet 802.11b Wireless Print Server and click Change/Remove
or Add/Remove. You see the Uninstall program.
4. Click Uninstall.
5. When you see the Uninstall Complete message, click Quit.
6. If you’ve installed EpsonNet Direct Print, select it on the Add/Remove programs
windows and click Add/Remove. Then follow the on-screen instructions.
7. When uninstall is complete, click OK. Then click OK again when you see the
confirmation message.
Follow these steps to uninstall the EPSON Stylus C82 printer driver:
1. On your Windows Start menu, click AllPrograms (or Programs).
2. Click
3. Make sure your C82 Series printer is highlighted, then click OK.
4. Follow the instructions on the screen to uninstall the Status Monitor and printer
5. If prompted, restart your computer when you’re done.
EPSON Printers (or Epson), then EPSON Printer Software Uninstall.
driver.
Add or Remove Programs (or Add/Remove Programs).
50 Solving Wireless Printing Problems
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Macintosh OS X
Follow these steps to uninstall the WP-Admin utility and the EPSON Stylus C82
printer driver:
1. Open the Applications > EpsonNet > Uninstaller Data folder. Double-click
Uninstall WP-Admin. The Uninstall window opens.
2. Click Uninstall and follow the instructions on the screen.
3. Open the Print Center.
4. Select your printer and click Delete.
Macintosh OS 8.6 to 9.x
Follow these steps to uninstall the WP-Admin utility:
1. Drag the EpsonNet folder on your hard drive to the trash.
2. If you’ve created a desktop alias for WP-Admin, drag it to the trash.
3. Restart your Macintosh.
Follow these steps to uninstall the EPSON Stylus C82 printer driver:
1. Insert the printer CD-ROM in your drive.
2. Double-click the PrinterDriverInstaller folder in the EPSON window. (You
may have to double-click the EPSON icon if the window doesn’t open
automatically.)
3. Double-click the Stylus C82WN Driver Installer icon to start the installation
program.
4. Click
5. On the installer screen, click the arrow in the Easy Install list at the top and select
6. When you’re finished, click Quit.
Continue on the next screen.
Uninstall. Then click the Uninstall button at the bottom and follow the
instructions on the screen.
Solving Wireless Printing Problems 51
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Where To Get Help
If you need help with your printer or print server, see the contact information below.
If you need help using non-EPSON software with your printer, see the
documentation for that software for technical support information.
EPSON provides technical assistance 24 hours a day through the electronic support
services and automated telephone services listed below:
ServiceAccess
World Wide
Web
Automated
Telephone
Services
From the Internet, you can reach EPSON Support at
http://support.epson.com. At this site, you can download drivers and
other files, look at product documentation, access troubleshooting
information, and receive technical advice through e-mail.
A variety of automated help services are available 24 hours a day, seven
days a week. To use these services, you must have a touch tone
telephone and call (800) 922-8911. Your EPSON SoundAdvice
Express Code is 70400. Use this code to quickly select the EPSON
Stylus C82WN in SoundAdvice.
SM
To speak to a technical support representative, dial:
■U.S.: (562) 276-7525, 6 AM to 8 PM, Pacific Time, Monday through Friday and
7 AM to 4 PM, Saturday.
■Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through Friday.
Toll or long distance charges may apply. Before you call, have this information ready:
■Product name (EPSON Stylus C82WN)
■Printer serial number (located on the back of the printer)
■Print server serial number (located on the back of the print server)
■Proof of purchase (such as a store receipt) and date of purchase
■Computer configuration
■Description of the problem
You can purchase ink cartridges, paper, manuals, and accessories from EPSON at
(800) 873-7766, or visit the EPSON Store
only). In Canada, please call (800) 463-7766 for dealer referral.
52 Solving Wireless Printing Problems
SM
at www.epsonstore.com (U.S. sales
Page 57
Appendix A:
Configuration Settings
The Wireless Server Configuration screen includes both fields that display
information and fields that allow you to modify print server settings. Since most of
the settings are configured automatically based on your existing network, you don’t
need to change these settings for the typical wireless network. Some settings, such as
the Server Name or Password, you may want to change for convenience or security.
If you contact EPSON for technical support, you need to provide configuration
information such as the serial number and firmware revision.
Following are definitions of the configuration settings:
Server Name
Name that identifies the print server (and its printer) on your wireless network. The
default is EAI_xxxxxx (where xxxxxx are the last six digits of the MAC/Ethernet
address). Choose any name that makes it easier for you to identify the printer (for
example, Epson Ink Jet Printer). You can enter from one to 32 characters in this
field.
Serial Number
Unique number that identifies each EpsonNet 802.11b Wireless Print Server that is
produced. This number is set during manufacture and cannot be changed.
Password
Used to restrict access to the Wireless Server Configuration screen. The default
password is null (blank). The maximum number of characters you can use in this
field is 16.
Firmware Revision
Indicates the version of the software embedded in the print server. This field cannot
be changed.
53
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IP Address
Address used to identify a node on a network supporting the TCP/IP protocol. The
format for IP (Internet Protocol) addresses is a set of four bytes or segments, separated
by periods. Each byte can have any value from zero (0) to 254. If you need to enter an
address, make sure it conforms to the addressing scheme for your network and that it
does not conflict with the IP address for any other node on your network. The print
server’s default IP address is 192.0.0.192.
To view your computer’s IP address, subnet mask, and other information, do the
following:
Windows XP/2000/NT:
1. From the Windows Start menu, click
Run.
2. Enter cmd in the text box and click OK. You see a DOS window.
3. At the prompt, type ipconfig and press Enter. You see your computer’s IP
configuration file, which includes the IP address.
4. At the prompt, type exit to exit the DOS window.
Windows Me/98/95:
1. From the Windows Start menu, click Run.
2. Enter winipcfg in the text box and click OK. You see the IP Configuration
window.
3. Select your wireless adapter from the drop-down list. You see IP configuration
information, including the IP address.
4. Click OK to close the IP Configuration window.
WorkGroup/Domain
Used on networks that support NetBIOS or NetBEUI. WP-Admin detects this
setting automatically, so you should not have to change it. The print server must be
on the same workgroup or domain as all computers using the printer.
Subnet Mask
Make sure this matches the subnet mask for your network. This setting will be
255.255.255.0 for most networks in the home or small office.
54 Appendix A: Configuration Settings
Page 59
Boot Method
Method the print server uses to obtain an IP address.
AUTO attempts to detect your
IP address through DHCP, BOOTP, and RARP. If unable to detect an IP address
automatically, it uses the default IP address: 192.0.0.192.
Leave this setting on AUTO, unless you assign the print server’s IP address manually.
For manual configuration (without DHCP), change the boot method to STATIC.
Gateway (or Router)
Use this setting only if you are using the print server in a large organization that has
subnets for different departments.
RF Channel
Defines the radio frequency channel (WiFi channel) that the print server uses to
communicate. In most cases, the print server will automatically configure the RF
channel. This value must match for all nodes on a network.
If you find that printing is too slow, you may be able to improve performance by
changing the RF channel on your computer(s) and access point, if you have one. To
avoid interference from other networks, choose a setting at least three channels higher
or lower than that for any nearby wireless network (for example, if another network is
set to channel 7, choose channel 10 or higher, or channel 4 or lower). Then run
WP-Admin to reconfigure the print server.
MAC Address
Defines the Ethernet address of the print server. The MAC (Medium Access Control)
address is set during manufacture and cannot be changed. You can find it on the
sticker on the back of the print server.
Data Rate
Indicates the throughput speed in Mbps of the wireless Ethernet connection (1, 2,
5.5, or 11). The print server will automatically negotiate to the highest possible rate.
Appendix A: Configuration Settings 55
Page 60
SSID
Name that identifies your wireless network, equivalent to the network name on
Macintosh. When you configure the print server in WP-Admin, it automatically
detects the SSID (Service Set Identifier) for the wireless network. The SSID must
match for all nodes on the network for them to communicate. The maximum number
of characters that you can use in this field is 32.
Wireless Mode
Mode used by computers on a wireless network to communicate with the print server.
WP-Admin detects this setting automatically, based on the mode set in your wireless
adapter configuration software. To communicate, all computers must be set to the
same wireless mode (or its equivalent, depending on your wireless adapter) as the
print server.
■Infrastructure—Used when computers on the wireless network communicate
with the print server through an access point or base station.
■Ad Hoc (802.11b)—Used when computers on the wireless network
communicate with the print server directly, without using an access point or base
station.
■Pseudo Ad-Hoc—Used for testing. Don’t select this mode in your wireless
adapter configuration software or on the Wireless Server Configuration screen.
■Auto—Default factory setting. Auto mode attempts connection with each of the
other methods in turn. This mode enables the print server to detect all your other
wireless network settings (for example, IP address, SSID, workgroup, etc.).
If you move your print server to a different wireless network, you must press the
test button on the back of the print server for at least five seconds to reset it to its
factory defaults (including
Auto mode). This enables the print server to detect the
settings for the new network.
WEP Key
Disables or enables WEP (Wired Equivalent Privacy), which provides a level of
security for your network. To communicate, all nodes on your network must be
WEP-enabled and must use the same WEP key. See the documentation for your
wireless adapter or access point for more information about WEP. If you have an
AirPort network, see page 48.
56 Appendix A: Configuration Settings
Page 61
WEP Key Index
Lets you choose between four WEP keys for either 64-bit or 128-bit WEP. For details
about WEP, see the documentation for your wireless adapter or access point.
128 Bit / 64 Bit WEP Key
Fields for entering the WEP key(s) used on your network. To communicate, all nodes
on the network must be set to the same WEP key. See the documentation for your
wireless adapter or access point for more information about WEP.
Appendix A: Configuration Settings 57
Page 62
58 Appendix A: Configuration Settings
Page 63
Appendix B:
Specifications and Notices
Print Server
Specifications
Printer Connection
Parallel (IEEE-1284)
Serial (9 pin; factory diagnostics only)
Operating Systems
Windows 95/98/Me/NT 4/2000/XP
NetWare (2 through 5 with NDS)
Mac OS 8.6 through OS X.
(SNMP) MIB I and II; IP or IPX
Firmware downloads via NetWare or
TCP/IP (master mode tftp, slave mode
TFTP, or BOOTP); multiple print
servers may be downloaded
simultaneously
Test page and factory reset switch
59
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Epson America, Inc. Limited Warranty
What Is Covered: Epson America, Inc. (“Epson”) warrants to the first retail purchaser that the EPSON
printer and included printer server (the “Product”) covered by this limited warranty statement, if
purchased and used in the United States or Canada, conform to the manufacturer’s specifications and
will be free from defects in workmanship and materials for a period of one (1) year from the date of
original purchase. Epson also warrants that the consumable ink cartridges enclosed with the printer will
perform to the manufacturer’s specified usage, which usage may expire before the expiration of the
limited warranty for the EPSON product. For warranty service, you must provide proof of the date of
original purchase.
What Epson Will Do To Correct Problems: Should your EPSON product prove defective during the
warranty period, please call the EPSON Connection at (562) 276-7525 (U.S.) or (905) 709-2567
(Canada) for warranty instructions and return authorization. An Epson service technician will provide
telephone diagnostic service to determine whether the product requires service. If service is needed
during the warranty period, Epson will, at its option, exchange or repair the unit without charge for
parts or labor. If Epson authorizes an exchange for the defective product, Epson will ship a replacement
product to you, freight prepaid. You are responsible for securely packaging the defective product and
returning it to Epson within five (5) working days of receipt of the replacement unit. Epson requires a
debit or a credit card number to secure the cost of the replacement product in the event that you fail to
return the defective one. If your product is being repaired, Epson will direct you to send your product
to Epson or its authorized service center. The product will be fixed and sent back to you. You are
responsible for packing the product and for shipping costs to and from the Epson authorized service
center. When warranty service involves the exchange of the product or of a part, the item replaced
becomes Epson property. The exchanged product or part may be new or refurbished to the Epson
standard of quality. Epson’s liability for replacement of the covered product will not exceed the original
retail selling price of the covered product. Exchange products and parts assume the remaining warranty
period of your original product covered by this limited warranty.
What This Warranty Does Not Cover: This warranty covers only normal use in the United States and
Canada. This warranty is not transferable and will not apply to products purchased from an end user.
This warranty does not cover damage to the EPSON product caused by parts or supplies not
manufactured, distributed or certified by Epson. This warranty does not cover ribbons, ink cartridges
or third party parts, components, or peripheral devices added to the EPSON product after its shipment
from Epson, e.g., dealer or user-added boards or components. Epson is not responsible for warranty
service should the Epson label or logo or the rating label or serial number be removed or should the
product fail to be properly maintained or fail to function properly as a result of misuse, abuse, improper
installation, neglect, improper shipping, damage caused by disasters such as fire, flood, and lightning,
improper electrical current, software problems, interaction with non-Epson products, or service other
than by an Epson Authorized Servicer. If a claimed defect cannot be identified or reproduced, you will
be held responsible for the costs incurred.
SM
THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF
ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
60 Appendix B: Specifications and Notices
Page 65
PURPOSE. SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES.
IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED
TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS STATED HEREIN, ANY
STATEMENT OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE
VOID. EXCEPT AS PROVIDED IN THIS WRITTEN WARRANTY, NEITHER EPSON
AMERICA, INC. NOR ITS AFFILIATES SHALL BE LIABLE FOR ANY LOSS,
INCONVENIENCE, OR DAMAGE, INCLUDING DIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR INABILITY TO USE THE
EPSON PRODUCT, WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY
OTHER LEGAL THEORY.
In Canada, warranties include both warranties and conditions.
Some jurisdictions do not allow limitations on how long an implied warranty lasts, and some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitations and exclusions may not apply to you. This warranty gives you specific legal rights and
you may have other rights which vary from jurisdiction to jurisdiction.
Epson America, Inc.
OP.O. Box 93012 OLong Beach, CA 90809-3012
Appendix B: Specifications and Notices 61
Page 66
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio or television reception. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause interference to radio
and television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
■Reorient or relocate the receiving antenna.
■Increase the separation between the equipment and receiver.
■Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
■Consult the dealer or an experienced radio/TV technician for help.
The radiated output power of the print server is far below the FCC radio frequency exposure limits.
Nevertheless, the print server shall be used in such a manner that the potential for human contact
during normal operation is minimized.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the
FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment
interface cable with this device. If this equipment has more than one interface connector, do not leave
cables connected to unused interfaces. Changes or modifications not expressly approved by the
manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
62 Appendix B: Specifications and Notices
Page 67
Index
Numerics
128 Bit/ 64 Bit WEP Key setting, 57
802.11b Ad Hoc mode, 30, 33, 56
A
Access point
description, 4
Macintosh, 33
problems connecting, 44 to 45
signal strength, 14, 33
supported, 4, 5
Accessories, ordering, 52
Ad hoc mode
definition, 3
illustration, 3
using in Windows, 14
using on Macintosh, 32, 33
Adapters, supported, 4, 5
Additional network computers, setting up, 30, 42
AirPort
base station signal strength, 33
enabling, 32
enabling WEP encryption, 32, 48 to 49
requirements, 5
AppleTalk, 5, 32, 41
Auto wireless mode, 56
definition, 3, 56
illustration, 2
using in Windows, 14
using on Macintosh, 32, 33
Ink cartridges
installing, 9 to 10
ordering, 52
Ink counter, 11
Installing
EPSON Status Monitor, 17
EpsonNet Wireless Print Server Utility,
17 to 23, 36
Film Factory, 24, 35
ink cartridges, 9 to 10
Mac OS 9.x printer driver, 35
Mac OS X printer driver, 34
Macintosh software, 33 to 40
Windows printer driver, 16
Windows software, 16 to 24
WP-Admin, 17, 36
IP Address setting
accessing the computer’s IP address, 54
default print server IP address, 54
network requirements, 22
Ipconfig, 54
Java Runtime Environment, 17, 44
L
LEDs, 19, 38, 47
Loading paper, 11
M
MAC Address setting, 55
Macintosh
adding printer to OS X Print Center, 41
AirPort, 32
AppleTalk, 32
computer-to-computer mode, 32
enabling WEP encryption, 48 to 49
infrastructure mode, 32
installing and configuring software, 33 to 40
selecting printer in Chooser, 42
setting up additional computers, 42
starting WP-Admin, 42
system requirements, 5
uninstalling software, 51
27 to 28
setting up on Windows NT, 29 to 30
setting up on Windows XP or 2000, 25 to 26
Network statistics, 20, 38
P
Paper
loading, 11
ordering, 52
64 Index
Page 69
Password, WP-Admin, 21, 40, 53
Print Center, 41
Print server
configuring, 20 to 23, 39 to 40
connecting to printer, 18 to 19, 37 to 38
dimensions, 59
establishing connection, 17 to 21, 37 to 40
location, 7, 47
management tools, 59
name, 40, 53
printing status page, 19, 38
protocols supported, 59
serial number, 53
signal strength, 20
specifications, 59
status lights, 19, 38
test button, 19, 38, 43