Epson Stylus C82 Basic User Guide

EPSON Stylus C82

Printer Basics

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.

Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.

SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.

A Note Concerning Responsible Use of Copyrighted Materials

Digital cameras and scanners, like photocopiers, conventional cameras, and ink jet printers, can be misused by improper copying and reprinting of copyrighted material. While some countries’ laws permit limited copying of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. EPSON encourages each user to be responsible and respectful of the copyright laws when using digital cameras, scanners, and ink jet printers.

Trademarks

EPSON, EPSON Stylus, and MicroWeave are registered trademarks of SEIKO EPSON CORPORATION.

EPSON Print Lab, EPSON PhotoCenter, EPSON Connection, EPSON Store, and SoundAdvice are service marks, and DuraBrite, Resolution Performance Management, EPSON Archival, EPSON Software, and PhotoEnhance are trademarks of Epson America, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.

The E

NERGY STAR

emblem does not represent EPA endorsement of any product or service.

Printed on recycled paper

CPD-14295 4025613-00

WELCOME! 1

About Your Software

About Your Documentation

Using the EPSON Printer Information Center

Launching the Movies

Launching the Manual

PRINTING FROM START TO FINISH 7

Loading Paper

Loading Envelopes

Printing with Windows

Selecting the Settings You Use Most Often

Customizing Windows Print Settings

Printing on a Macintosh

Printing with OS 8.6 to 9.x

Printing with OS X

Customizing Macintosh Print Settings

Selecting the Correct Paper Type

10 13 14 15 15 18 21 23

2 3 4 4 5

7 8

MAINTAINING YOUR PRINTER 25

Cleaning the Print Head

Running the Head Cleaning Utility

Examining the Nozzle Check Pattern

25 26 27

iii

Replacing an Ink Cartridge

Checking Your Ink Supply

Purchasing Cartridges

Ink Cartridge Precautions

Replacing an Empty or Low Ink Cartridge

Replacing a Cartridge When Print Quality Declines

Aligning the Print Head

Cleaning the Printer

Transporting the Printer

28 28 29 29 32 34 36 37

PROBLEM SOLVING 39

Printer Parts

Diagnosing Printer Problems

Checking the Control Panel Lights

Running a Printer Check

Problems and Solutions

Setup and Software Installation Problems

Printer Problems

40 41 41 42 43 43 44

Quality Problems

Paper Problems

Miscellaneous Problems

Uninstalling and Reinstalling Printer Software

Windows

Macintosh OS 8.6 to 9.x

Macintosh OS X

Where To Get Help

EPSON Technical Support

45 48 48 50 50 50 50 51 51

INSTALLING SOFTWARE FOR WINDOWS 2000, 95, NT 4.X, AND MACINTOSH OS X 53

Installing Printer Software for Windows 2000

Installing Printer Software for Windows 95 and NT 4.x

Installing Printer Software for Macintosh OS X

53 56 57

REQUIREMENTS AND NOTICES 59

Windows System Requirements

Macintosh System Requirements

ENERGY STAR Compliance

Important Safety Instructions

Ink Cartridge Safety Instructions

FCC Compliance Statement

Declaration of Conformity

Epson America, Inc. Limited Warranty

59 60 61 61 62 63 64 65

INDEX 67

Welcome!

The EPSON Stylus® C82 printer is the ideal desktop printer for business and home use. With its exceptional speed and print resolutions, it is practical for everyday use, yet capable of delivering when you need superior printing. It provides you with these advanced features:

■

EPSON’s exclusive DuraBrite™ inks. These quick-drying inks are resistant to water and fading, so prints stand the test of time. Because these ink particles remain near the surface and don’t bleed through, they’re ideal for double-sided prints.

Note: The light resistance of prints is rated up to 70 years based on accelerated testing of prints on EPSON special media, displayed indoors, under glass. Actual print stability will vary according to media, printed image, display conditions, light intensity, humidity, and other atmospheric conditions. EPSON does not guarantee the longevity of prints. For maximum print life, display all prints under glass or lamination or properly store them.

■

Speeds of up to 22 pages per minute for black text printing

■

Resolution Performance Management™ (RPM) technology, which optimizes the number and placement of ink droplets on various media. Delivers superior photo quality with manageable print file sizes.

■

Exif (Exchangeable Image File) Print format support. This international standard ensures the accurate reproduction of your digital camera images. Most digital cameras store Exif Print information, such as shutter speed, metering, flash, and exposure settings, in the JPEG image file. Your printer, with EPSON Software™ Film Factory,™ uses these settings to create accurate prints.

Welcome!

About Your Software

The CD-ROM that came with your printer includes all the software you need for printing. See the Start Here sheet for installation instructions.

■

Your printer driver runs your printer and lets you control how your documents look. You can’t print without it.

Tip: It’s a good idea to check EPSON’s support web site periodically for free updates to your printer driver. Visit http://support.epson.com. Download instructions are posted for your convenience.

■

Your bonus software includes these great tools:

EPSON Software™ Film Factory™ is a photo management

program that lets you organize, beautify, and print your photos in a flash. Supports Exif Print (except with Mac® OS X).

Note: With Exif Print, special image settings such as white balance, contrast, color saturation, and exposure time are saved in your digital photo files. If your digital camera supports Exif Print, you can use this technology when you print with Exif Print enabled applications such as EPSON Software Film Factory.

■

Your EPSON Printer Information Center gives you quick, on-screen access to information about your printer. It includes EPSON Print Show, animated tutorials on loading special paper, replacing ink cartridges, and other tasks. It also includes your on-screen Reference Guide for additional information about your printer. (The desktop icon may be different on some Mac® OS X systems.)

■

EPSON PhotoCenter is EPSON’s free photo-sharing web site where you can store, organize, and share your photos; print high-resolution photos straight from the web; and create free online postcards with your photos. Your printer software installer lets you add a link to the EPSON PhotoCenter on your desktop.

Welcome!

About Your Documentation

To set up your printer, see the Start Here sheet. You’ll also find information on the Start Here sheet for installing the printer software for Windows® XP, Windows Me,

and Windows 98, and Macintosh® OS 8.6 to 9.x.

This book contains system requirements, important safety information, your warranty, and instructions on:

■

Using the EPSON Printer Information Center

■

Printing with Windows or on a Macintosh

■

Maintaining the printer

■

Solving basic problems

■

Installing printer software on Windows 2000, Windows 95, Windows NT 4.x, and Macintosh OS X

Please follow these guidelines throughout:

Warnings must be followed carefully to avoid bodily injury.

Cautions must be observed to avoid damage to your equipment.

Notes contain important information about your printer.

Tips contain hints for better printing.

For more details about your printer, use your EPSON Printer Information Center, described in the next section.

Welcome!

Using the EPSON Printer Information Center

Need help loading special paper, replacing ink cartridges, or cleaning the print head? Use the EPSON Printer Information Center (EPIC) to view printer movies that quickly tell you how. EPIC also includes an on-screen Reference Guide with additional printer details. If you haven’t installed the EPSON Printer Information Center, follow the instructions on the Start Here sheet or beginning on page 53 of this manual.

Note: You need a browser—such as Microsoft Netscape Navigator browser, the pages may not display correctly.

3.0 or later—to view the manual. If you are using a different

Internet Explorer® 4.0 or later or

Launching the Movies

1. Double-click the (The desktop icon may be different on some Mac OS X systems.)

2. Click

Print Show

3. Click the appropriate topic, then click the title of the movie you want to watch.

Use the program tools to pause a movie, replay a step, or skip ahead.

Click a topic, then click a title on the next screen

EPSON Printer Information Center

icon on your desktop.

Welcome!

4. Click

Exit

to exit Print Show.

Launching the Manual

1. Double-click the

2. Click

Click here to expand the table of contents

Reference Guide

EPSON Printer Information Center

. You see this screen:

3. Click a topic on the left to expand the table of contents.

4. Click on the topic you want to view.

■

Click right arrows to view subtopics, then click on a topic.

■

Click down arrows to close a subtopic list.

icon on your desktop.

Closed list, click to expand

Click to go to a topic

Note: If you see an icon for a graphic when viewing your Reference Guide in Netscape Navigator, click the Reload button to load the graphic.

Welcome!

Printing from Start to Finish

Here’s what to do to print a basic document—such as a photograph or newsletter— from loading the paper to selecting print settings to controlling the print job. Follow the instructions in these sections:

■

“Loading Paper” below

■

“Printing with Windows” on page 10

■

“Printing on a Macintosh” on page 15

■

“Selecting the Correct Paper Type” on page 23

Loading Paper

You can load up to 150 sheets of plain paper in your printer’s sheet feeder.

1. Fan the stack of paper and place it against the right edge guide. Don’t push the paper in.

2. Slide the left edge guide against the paper, but not too tightly.

3. Pull out the output tray extensions.

Don’t load paper above this arrow

Slide the left edge guide against the paper

Printing from Start to Finish

Follow these guidelines when loading paper:

■

Don’t load paper above the arrow on the left edge guide.

■

Load the printable side face up. It’s usually whiter or brighter than the other side.

■

Always load the short edge first, even when printing in landscape mode.

■

Load letterhead or preprinted paper into the printer top edge first.

■

If you experience paper feeding problems, try loading fewer sheets.

For instructions on using special media, see on-screen Reference Guide, or double-click the

EPSON Printer Information Center

on your desktop to watch your printer

movies.

Loading Envelopes

You can load up to 10 envelopes at a time. Follow these steps:

1. Load the envelopes short edge first against the right edge of the sheet feeder. The printable side should be up, and the flap side should be down and on the left. Slide the left edge guide against them.

Load with the printable side up and the flap side down

Printing from Start to Finish

Make sure the flap side is on the left

2. Move the thickness lever on the side of the printer to the ^ position. (Remember

to move the thickness lever back to the m position when you’re done.)

3. Before you print, make these settings:

■

For Orientation, select

Landscape

(for OS X, select the middle icon in the

Orientation section of the page setup dialog box).

■

For paper Type (Windows) or Media Type (Macintosh), select

■

Choose the correct envelope size as the paper (Macintosh). The most common envelope size is

Size

(Windows) or

Envelope #10

Plain Paper

Paper Size

See page 10 (Windows) or page 15 (Macintosh) for more information about making printer software settings.

Printing from Start to Finish

Printing with Windows

This section describes the basic steps for printing with Windows. Make sure you have paper in the printer, as described on page 7. After you create your document in a software program, follow these steps to print:

1. From the File menu, click

. You see your application’s Print dialog box (your

dialog box may look different):

2. Make sure your EPSON Stylus C82 printer is selected.

3. Click the

Options

Properties

button, click it. Then click

Preferences

button. (If you see a

Properties

Preferences

screen.)

Select your printer here

Click here to open your printer software

Setup, Printer

on the next

, or

Note: If you click the print icon on your application’s toolbar instead of selecting Print from the File menu, you may not get the option to change the printer software settings before printing.

Printing from Start to Finish

You see the Main menu of your printer settings dialog box.

1 Choose your

document type

2 Choose your

paper type . . .

3 and paper size

4 Click here

4. Select the type of document you’re printing:

Draft

■

: For rough drafts on plain paper. Saves ink.

Text

■

: For text-only documents, like letters or reports. Delivers high-quality

text printing.

Text & Image

■

: For documents that have both text and images, like

newsletters.

Photo

■

: For photos and graphics, when you want good quality with faster

printing.

Best Photo

■

: For photos or graphics, when you need highest quality printing.

5. Choose the type of paper you’re printing on (click the arrow to scroll through the

Type

list). If you’re not sure which setting to select, see page 23.

Printing from Start to Finish

6. You can also make these settings:

PhotoEnhance

■

: Improves the appearance of low-resolution and improperly

exposed photos.

Reverse Order

■

: Prints your document so that the pages are in the right order

when you retrieve them from the paper tray.

Print Preview

■

: Lets you see what your printout will look like before you

print.

Tip: For more information about printer settings, click the or Help button.

7. If you’re done, click OK to return to the Print dialog box and print, or . . .

Click the

Click to center your image or text on the page

Click to reduce or enlarge your document

Select multiple page layouts or print a poster

Click the arrow to create a watermark

Layout

tab at the top of the window to make various layout settings:

Click to increase the printable area of your page

8. Click OK to return to the Print dialog box and print.

Click to rotate your image 180°

Click to invert your image

Click to print on both sides of the page

Printing from Start to Finish

During printing, this window appears and shows the progress of your print job. You can use the buttons to cancel, pause, or restart printing. You can also see how much ink you have left.

Click to cancel printing

Click to pause or resume printing

Shows ink levels

Note: You can also press the printer’s ) button to cancel a print job in progress.

Selecting the Settings You Use Most Often

Your printer settings apply only to the application you’re currently using. If you usually print one type of document in different applications—for example, color flyers on letter-size paper—you can change the default printer settings for all your programs.

1. Right-click the printer icon on your taskbar (in the lower right corner of your screen).

2. Select

Printer Settings

. You see the Main menu of your printer settings dialog

box, as shown on page 11.

3. Select the default settings you want to use for all your applications. Click OK when you’re finished.

Remember that you can always change the settings in your program when you want to print different types of documents.

Printing from Start to Finish

Customizing Windows Print Settings

You can use advanced settings for color matching, printing at a higher resolution, or selecting a variety of special effects.

1. On the Main tab, click the

Advanced

button in the bottom right corner of the

window. The Basic settings change to the Advanced settings.

2. Select the following advanced settings as necessary:

Click here to select a paper type

Click here to select print quality; includes

Photo RPM

gives the best results on photo and glossy paper types

Click to improve the clarity of low-resolution images

, which

Select a color management method, or change the

Gamma

To choose

Adjustment ICM

first

setting

No Color

, click

3. Once you’ve finished selecting advanced settings, you can:

■

Click OK to save your settings, return to the Print dialog box, and print.

■

Click the

■

Click

to return to the Print dialog box and print.

Note: For more information about advanced settings, or instructions on saving them as a group so you can reuse them later, click the Help or button. If you want to use the Advanced screen each time you access your printer settings, select the Show this screen first checkbox.

Printing from Start to Finish

Basic

button to return to the Basic settings.

Save Setting

to save your custom settings for future use. Then click

Printing on a Macintosh

After you create your document in a software program, follow the steps in one of these sections to print:

■

For Macintosh OS 8.6 to 9.x applications, see the next section.

■

For Macintosh OS X applications, see page 18.

Printing with OS 8.6 to 9.x

Before you begin, make sure you selected your printer in the Chooser as described on the Start Here sheet.

1. From the File menu, select

2. Make sure you see

C82 Series

Page Setup

. You see this dialog box:

Make sure you see C82 Series

Select your paper size

Select the orientation of your document or image

Click to print on both sides of the page

at the top of the dialog box. This indicates that

your printer is active. If you don’t see it, select your printer in the Chooser.

3. Select the correct Paper Size and Orientation. You can also make these settings:

Customize

■

Rotate by 180°

■

Double-Sided Printing

■

: Lets you define a custom paper size.

: Rotates the image 180° on the page.

: Lets you print on both sides of the page.

Reduce or Enlarge

■

: You can reduce your print size to 25 percent of its

original size, or enlarge it to 400 percent.

Printing from Start to Finish

Printable Area

■

: Lets you center the text or image on the page, or increase the

printable area of the page.

Note: Print quality may decline at the edges of the printout when Maximum is selected. Before printing a large document, print a single page to test print quality.

4. Click OK to close the Page Setup window.

5. From the File menu, select

Select Automatic mode

6. Make the following settings:

■

Choose the paper you’re printing on (click the arrow to scroll through the Media Type list). If you’re not sure which setting to select, see page 23.

■

Set the Ink option to

Color

photograph. To print a black text document, click

. You see this dialog box:

Select the type of paper you loaded

Select the ink color

Select higher quality or faster printing

to print a color document or black and white

Black

■

Set the Mode option to results on all types of paper.

■

Set the slider in the Mode box to printing, fast printing, or an in-between setting.

Tip: For more information about printer settings, click the button.

Printing from Start to Finish

Automatic

Quality

. It’s the easiest way to get good printing

Speed

to select high-quality

7. You can also do the following:

■

Click to reduce/enlarge your printed image, print multi-page layouts, or add a watermark.

■

Click to control background printing and schedule print jobs.

■

Click , then click

■

Click to check your ink levels.

8. Click

Preview

to preview your printout.

If you turned on background printing, the window below appears. You can use this window to pause, cancel, or restart your print job, stop the print queue, and prioritize your print jobs. (If you don’t see this window, select

from the Macintosh Application menu in the upper right corner of the screen.)

Click to pause printing

Click on the current print job or a waiting print job . . .

Click to restart your print job Click to cancel printing

EPSON Monitor

Click to check ink levels

Then click here to view details of the selected print job and control print job priorities

Note: You can also press the printer’s ) button to cancel a print job in progress.

Printing from Start to Finish

Printing with OS X

If you’re using an OS X compatible printing application, follow the steps below to print a document. (If you’re using an application that’s compatible only with Macintosh Classic mode, follow the steps on page 15 instead.)

Before you begin, make sure you added your printer to Print Center as described on page 58.

1. From the File menu, select

2. Select

C82 Series(USB)

Page Setup

in the Format for menu.

Select C82 Series(USB) here

3. Select the Paper Size, Orientation, and any other settings you want to use and click OK.

4. Select

from the File menu. You see a screen like this:

Printing from Start to Finish

Click here and select Print Settings

5. Select

Print Settings

from the pull-down menu. You see the window:

Select the type of paper you loaded (see page 23)

Select the ink color

Select Automatic mode

Select Quality or Speed (for faster printing)

Click here to preview your printout

Tip: For more information about printer settings, click Help. The OS X printer driver contains a subset of the settings available with the OS 8.6 to 9.x Macintosh printer driver described in this book.

6. Select the following settings:

■

Load the right paper for the kind of document you are printing. If you loaded special paper, choose the correct paper type in the Media Type list. If you’re not sure which setting to choose, see page 23.

■

Set the Ink option to photograph. To print a black text document, click

■

Set the Mode option to

Color

to print a color document or black and white

Black

Automatic

. It’s the easiest way to get good printing

results for most projects.

Printing from Start to Finish

+ 53 hidden pages

Epson Stylus C82 Basic User Guide

Contents

Welcome!

About Your Software

About Your Documentation

Using the EPSON Printer Information Center

Launching the Movies

Launching the Manual

Printing from Start to Finish

Loading Paper

Loading Envelopes

Printing with Windows

Selecting the Settings You Use Most Often

Customizing Windows Print Settings

Printing on a Macintosh

Printing with OS 8.6 to 9.x

Printing with OS X