Epson Stylus C82 Basic User Guide

EPSON Stylus C82

Printer Basics

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.

Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.

SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.

A Note Concerning Responsible Use of Copyrighted Materials

Digital cameras and scanners, like photocopiers, conventional cameras, and ink jet printers, can be misused by improper copying and reprinting of copyrighted material. While some countries’ laws permit limited copying of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. EPSON encourages each user to be responsible and respectful of the copyright laws when using digital cameras, scanners, and ink jet printers.

Trademarks

EPSON, EPSON Stylus, and MicroWeave are registered trademarks of SEIKO EPSON CORPORATION.

EPSON Print Lab, EPSON PhotoCenter, EPSON Connection, EPSON Store, and SoundAdvice are service marks, and DuraBrite, Resolution Performance Management, EPSON Archival, EPSON Software, and PhotoEnhance are trademarks of Epson America, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.

The E

NERGY STAR

emblem does not represent EPA endorsement of any product or service.

Printed on recycled paper

CPD-14295 4025613-00

WELCOME! 1

About Your Software

About Your Documentation

Using the EPSON Printer Information Center

Launching the Movies

Launching the Manual

PRINTING FROM START TO FINISH 7

Loading Paper

Loading Envelopes

Printing with Windows

Selecting the Settings You Use Most Often

Customizing Windows Print Settings

Printing on a Macintosh

Printing with OS 8.6 to 9.x

Printing with OS X

Customizing Macintosh Print Settings

Selecting the Correct Paper Type

10 13 14 15 15 18 21 23

2 3 4 4 5

7 8

MAINTAINING YOUR PRINTER 25

Cleaning the Print Head

Running the Head Cleaning Utility

Examining the Nozzle Check Pattern

25 26 27

iii

Replacing an Ink Cartridge

Checking Your Ink Supply

Purchasing Cartridges

Ink Cartridge Precautions

Replacing an Empty or Low Ink Cartridge

Replacing a Cartridge When Print Quality Declines

Aligning the Print Head

Cleaning the Printer

Transporting the Printer

28 28 29 29 32 34 36 37

PROBLEM SOLVING 39

Printer Parts

Diagnosing Printer Problems

Checking the Control Panel Lights

Running a Printer Check

Problems and Solutions

Setup and Software Installation Problems

Printer Problems

40 41 41 42 43 43 44

Quality Problems

Paper Problems

Miscellaneous Problems

Uninstalling and Reinstalling Printer Software

Windows

Macintosh OS 8.6 to 9.x

Macintosh OS X

Where To Get Help

EPSON Technical Support

45 48 48 50 50 50 50 51 51

INSTALLING SOFTWARE FOR WINDOWS 2000, 95, NT 4.X, AND MACINTOSH OS X 53

Installing Printer Software for Windows 2000

Installing Printer Software for Windows 95 and NT 4.x

Installing Printer Software for Macintosh OS X

53 56 57

REQUIREMENTS AND NOTICES 59

Windows System Requirements

Macintosh System Requirements

ENERGY STAR Compliance

Important Safety Instructions

Ink Cartridge Safety Instructions

FCC Compliance Statement

Declaration of Conformity

Epson America, Inc. Limited Warranty

59 60 61 61 62 63 64 65

INDEX 67

Welcome!

The EPSON Stylus® C82 printer is the ideal desktop printer for business and home use. With its exceptional speed and print resolutions, it is practical for everyday use, yet capable of delivering when you need superior printing. It provides you with these advanced features:

■

EPSON’s exclusive DuraBrite™ inks. These quick-drying inks are resistant to water and fading, so prints stand the test of time. Because these ink particles remain near the surface and don’t bleed through, they’re ideal for double-sided prints.

Note: The light resistance of prints is rated up to 70 years based on accelerated testing of prints on EPSON special media, displayed indoors, under glass. Actual print stability will vary according to media, printed image, display conditions, light intensity, humidity, and other atmospheric conditions. EPSON does not guarantee the longevity of prints. For maximum print life, display all prints under glass or lamination or properly store them.

■

Speeds of up to 22 pages per minute for black text printing

■

Resolution Performance Management™ (RPM) technology, which optimizes the number and placement of ink droplets on various media. Delivers superior photo quality with manageable print file sizes.

■

Exif (Exchangeable Image File) Print format support. This international standard ensures the accurate reproduction of your digital camera images. Most digital cameras store Exif Print information, such as shutter speed, metering, flash, and exposure settings, in the JPEG image file. Your printer, with EPSON Software™ Film Factory,™ uses these settings to create accurate prints.

Welcome!

About Your Software

The CD-ROM that came with your printer includes all the software you need for printing. See the Start Here sheet for installation instructions.

■

Your printer driver runs your printer and lets you control how your documents look. You can’t print without it.

Tip: It’s a good idea to check EPSON’s support web site periodically for free updates to your printer driver. Visit http://support.epson.com. Download instructions are posted for your convenience.

■

Your bonus software includes these great tools:

EPSON Software™ Film Factory™ is a photo management

program that lets you organize, beautify, and print your photos in a flash. Supports Exif Print (except with Mac® OS X).

Note: With Exif Print, special image settings such as white balance, contrast, color saturation, and exposure time are saved in your digital photo files. If your digital camera supports Exif Print, you can use this technology when you print with Exif Print enabled applications such as EPSON Software Film Factory.

■

Your EPSON Printer Information Center gives you quick, on-screen access to information about your printer. It includes EPSON Print Show, animated tutorials on loading special paper, replacing ink cartridges, and other tasks. It also includes your on-screen Reference Guide for additional information about your printer. (The desktop icon may be different on some Mac® OS X systems.)

■

EPSON PhotoCenter is EPSON’s free photo-sharing web site where you can store, organize, and share your photos; print high-resolution photos straight from the web; and create free online postcards with your photos. Your printer software installer lets you add a link to the EPSON PhotoCenter on your desktop.

Welcome!

About Your Documentation

To set up your printer, see the Start Here sheet. You’ll also find information on the Start Here sheet for installing the printer software for Windows® XP, Windows Me,

and Windows 98, and Macintosh® OS 8.6 to 9.x.

This book contains system requirements, important safety information, your warranty, and instructions on:

■

Using the EPSON Printer Information Center

■

Printing with Windows or on a Macintosh

■

Maintaining the printer

■

Solving basic problems

■

Installing printer software on Windows 2000, Windows 95, Windows NT 4.x, and Macintosh OS X

Please follow these guidelines throughout:

Warnings must be followed carefully to avoid bodily injury.

Cautions must be observed to avoid damage to your equipment.

Notes contain important information about your printer.

Tips contain hints for better printing.

For more details about your printer, use your EPSON Printer Information Center, described in the next section.

Welcome!

Using the EPSON Printer Information Center

Need help loading special paper, replacing ink cartridges, or cleaning the print head? Use the EPSON Printer Information Center (EPIC) to view printer movies that quickly tell you how. EPIC also includes an on-screen Reference Guide with additional printer details. If you haven’t installed the EPSON Printer Information Center, follow the instructions on the Start Here sheet or beginning on page 53 of this manual.

Note: You need a browser—such as Microsoft Netscape Navigator browser, the pages may not display correctly.

3.0 or later—to view the manual. If you are using a different

Internet Explorer® 4.0 or later or

Launching the Movies

1. Double-click the (The desktop icon may be different on some Mac OS X systems.)

2. Click

Print Show

3. Click the appropriate topic, then click the title of the movie you want to watch.

Use the program tools to pause a movie, replay a step, or skip ahead.

Click a topic, then click a title on the next screen

EPSON Printer Information Center

icon on your desktop.

Welcome!

4. Click

Exit

to exit Print Show.

Launching the Manual

1. Double-click the

2. Click

Click here to expand the table of contents

Reference Guide

EPSON Printer Information Center

. You see this screen:

3. Click a topic on the left to expand the table of contents.

4. Click on the topic you want to view.

■

Click right arrows to view subtopics, then click on a topic.

■

Click down arrows to close a subtopic list.

icon on your desktop.

Closed list, click to expand

Click to go to a topic

Note: If you see an icon for a graphic when viewing your Reference Guide in Netscape Navigator, click the Reload button to load the graphic.

Welcome!

Printing from Start to Finish

Here’s what to do to print a basic document—such as a photograph or newsletter— from loading the paper to selecting print settings to controlling the print job. Follow the instructions in these sections:

■

“Loading Paper” below

■

“Printing with Windows” on page 10

■

“Printing on a Macintosh” on page 15

■

“Selecting the Correct Paper Type” on page 23

Loading Paper

You can load up to 150 sheets of plain paper in your printer’s sheet feeder.

1. Fan the stack of paper and place it against the right edge guide. Don’t push the paper in.

2. Slide the left edge guide against the paper, but not too tightly.

3. Pull out the output tray extensions.

Don’t load paper above this arrow

Slide the left edge guide against the paper

Printing from Start to Finish

Follow these guidelines when loading paper:

■

Don’t load paper above the arrow on the left edge guide.

■

Load the printable side face up. It’s usually whiter or brighter than the other side.

■

Always load the short edge first, even when printing in landscape mode.

■

Load letterhead or preprinted paper into the printer top edge first.

■

If you experience paper feeding problems, try loading fewer sheets.

For instructions on using special media, see on-screen Reference Guide, or double-click the

EPSON Printer Information Center

on your desktop to watch your printer

movies.

Loading Envelopes

You can load up to 10 envelopes at a time. Follow these steps:

1. Load the envelopes short edge first against the right edge of the sheet feeder. The printable side should be up, and the flap side should be down and on the left. Slide the left edge guide against them.

Load with the printable side up and the flap side down

Printing from Start to Finish

Make sure the flap side is on the left

2. Move the thickness lever on the side of the printer to the ^ position. (Remember

to move the thickness lever back to the m position when you’re done.)

3. Before you print, make these settings:

■

For Orientation, select

Landscape

(for OS X, select the middle icon in the

Orientation section of the page setup dialog box).

■

For paper Type (Windows) or Media Type (Macintosh), select

■

Choose the correct envelope size as the paper (Macintosh). The most common envelope size is

Size

(Windows) or

Envelope #10

Plain Paper

Paper Size

See page 10 (Windows) or page 15 (Macintosh) for more information about making printer software settings.

Printing from Start to Finish

Printing with Windows

This section describes the basic steps for printing with Windows. Make sure you have paper in the printer, as described on page 7. After you create your document in a software program, follow these steps to print:

1. From the File menu, click

. You see your application’s Print dialog box (your

dialog box may look different):

2. Make sure your EPSON Stylus C82 printer is selected.

3. Click the

Options

Properties

button, click it. Then click

Preferences

button. (If you see a

Properties

Preferences

screen.)

Select your printer here

Click here to open your printer software

Setup, Printer

on the next

, or

Note: If you click the print icon on your application’s toolbar instead of selecting Print from the File menu, you may not get the option to change the printer software settings before printing.

Printing from Start to Finish

You see the Main menu of your printer settings dialog box.

1 Choose your

document type

2 Choose your

paper type . . .

3 and paper size

4 Click here

4. Select the type of document you’re printing:

Draft

■

: For rough drafts on plain paper. Saves ink.

Text

■

: For text-only documents, like letters or reports. Delivers high-quality

text printing.

Text & Image

■

: For documents that have both text and images, like

newsletters.

Photo

■

: For photos and graphics, when you want good quality with faster

printing.

Best Photo

■

: For photos or graphics, when you need highest quality printing.

5. Choose the type of paper you’re printing on (click the arrow to scroll through the

Type

list). If you’re not sure which setting to select, see page 23.

Printing from Start to Finish

6. You can also make these settings:

PhotoEnhance

■

: Improves the appearance of low-resolution and improperly

exposed photos.

Reverse Order

■

: Prints your document so that the pages are in the right order

when you retrieve them from the paper tray.

Print Preview

■

: Lets you see what your printout will look like before you

print.

Tip: For more information about printer settings, click the or Help button.

7. If you’re done, click OK to return to the Print dialog box and print, or . . .

Click the

Click to center your image or text on the page

Click to reduce or enlarge your document

Select multiple page layouts or print a poster

Click the arrow to create a watermark

Layout

tab at the top of the window to make various layout settings:

Click to increase the printable area of your page

8. Click OK to return to the Print dialog box and print.

Click to rotate your image 180°

Click to invert your image

Click to print on both sides of the page

Printing from Start to Finish

During printing, this window appears and shows the progress of your print job. You can use the buttons to cancel, pause, or restart printing. You can also see how much ink you have left.

Click to cancel printing

Click to pause or resume printing

Shows ink levels

Note: You can also press the printer’s ) button to cancel a print job in progress.

Selecting the Settings You Use Most Often

Your printer settings apply only to the application you’re currently using. If you usually print one type of document in different applications—for example, color flyers on letter-size paper—you can change the default printer settings for all your programs.

1. Right-click the printer icon on your taskbar (in the lower right corner of your screen).

2. Select

Printer Settings

. You see the Main menu of your printer settings dialog

box, as shown on page 11.

3. Select the default settings you want to use for all your applications. Click OK when you’re finished.

Remember that you can always change the settings in your program when you want to print different types of documents.

Printing from Start to Finish

Customizing Windows Print Settings

You can use advanced settings for color matching, printing at a higher resolution, or selecting a variety of special effects.

1. On the Main tab, click the

Advanced

button in the bottom right corner of the

window. The Basic settings change to the Advanced settings.

2. Select the following advanced settings as necessary:

Click here to select a paper type

Click here to select print quality; includes

Photo RPM

gives the best results on photo and glossy paper types

Click to improve the clarity of low-resolution images

, which

Select a color management method, or change the

Gamma

To choose

Adjustment ICM

first

setting

No Color

, click

3. Once you’ve finished selecting advanced settings, you can:

■

Click OK to save your settings, return to the Print dialog box, and print.

■

Click the

■

Click

to return to the Print dialog box and print.

Note: For more information about advanced settings, or instructions on saving them as a group so you can reuse them later, click the Help or button. If you want to use the Advanced screen each time you access your printer settings, select the Show this screen first checkbox.

Printing from Start to Finish

Basic

button to return to the Basic settings.

Save Setting

to save your custom settings for future use. Then click

Printing on a Macintosh

After you create your document in a software program, follow the steps in one of these sections to print:

■

For Macintosh OS 8.6 to 9.x applications, see the next section.

■

For Macintosh OS X applications, see page 18.

Printing with OS 8.6 to 9.x

Before you begin, make sure you selected your printer in the Chooser as described on the Start Here sheet.

1. From the File menu, select

2. Make sure you see

C82 Series

Page Setup

. You see this dialog box:

Make sure you see C82 Series

Select your paper size

Select the orientation of your document or image

Click to print on both sides of the page

at the top of the dialog box. This indicates that

your printer is active. If you don’t see it, select your printer in the Chooser.

3. Select the correct Paper Size and Orientation. You can also make these settings:

Customize

■

Rotate by 180°

■

Double-Sided Printing

■

: Lets you define a custom paper size.

: Rotates the image 180° on the page.

: Lets you print on both sides of the page.

Reduce or Enlarge

■

: You can reduce your print size to 25 percent of its

original size, or enlarge it to 400 percent.

Printing from Start to Finish

Printable Area

■

: Lets you center the text or image on the page, or increase the

printable area of the page.

Note: Print quality may decline at the edges of the printout when Maximum is selected. Before printing a large document, print a single page to test print quality.

4. Click OK to close the Page Setup window.

5. From the File menu, select

Select Automatic mode

6. Make the following settings:

■

Choose the paper you’re printing on (click the arrow to scroll through the Media Type list). If you’re not sure which setting to select, see page 23.

■

Set the Ink option to

Color

photograph. To print a black text document, click

. You see this dialog box:

Select the type of paper you loaded

Select the ink color

Select higher quality or faster printing

to print a color document or black and white

Black

■

Set the Mode option to results on all types of paper.

■

Set the slider in the Mode box to printing, fast printing, or an in-between setting.

Tip: For more information about printer settings, click the button.

Printing from Start to Finish

Automatic

Quality

. It’s the easiest way to get good printing

Speed

to select high-quality

7. You can also do the following:

■

Click to reduce/enlarge your printed image, print multi-page layouts, or add a watermark.

■

Click to control background printing and schedule print jobs.

■

Click , then click

■

Click to check your ink levels.

8. Click

Preview

to preview your printout.

If you turned on background printing, the window below appears. You can use this window to pause, cancel, or restart your print job, stop the print queue, and prioritize your print jobs. (If you don’t see this window, select

from the Macintosh Application menu in the upper right corner of the screen.)

Click to pause printing

Click on the current print job or a waiting print job . . .

Click to restart your print job Click to cancel printing

EPSON Monitor

Click to check ink levels

Then click here to view details of the selected print job and control print job priorities

Note: You can also press the printer’s ) button to cancel a print job in progress.

Printing from Start to Finish

Printing with OS X

If you’re using an OS X compatible printing application, follow the steps below to print a document. (If you’re using an application that’s compatible only with Macintosh Classic mode, follow the steps on page 15 instead.)

Before you begin, make sure you added your printer to Print Center as described on page 58.

1. From the File menu, select

2. Select

C82 Series(USB)

Page Setup

in the Format for menu.

Select C82 Series(USB) here

3. Select the Paper Size, Orientation, and any other settings you want to use and click OK.

4. Select

from the File menu. You see a screen like this:

Printing from Start to Finish

Click here and select Print Settings

5. Select

Print Settings

from the pull-down menu. You see the window:

Select the type of paper you loaded (see page 23)

Select the ink color

Select Automatic mode

Select Quality or Speed (for faster printing)

Click here to preview your printout

Tip: For more information about printer settings, click Help. The OS X printer driver contains a subset of the settings available with the OS 8.6 to 9.x Macintosh printer driver described in this book.

6. Select the following settings:

■

Load the right paper for the kind of document you are printing. If you loaded special paper, choose the correct paper type in the Media Type list. If you’re not sure which setting to choose, see page 23.

■

Set the Ink option to photograph. To print a black text document, click

■

Set the Mode option to

Color

to print a color document or black and white

Black

Automatic

. It’s the easiest way to get good printing

results for most projects.

Printing from Start to Finish

7. You can also choose other print settings by selecting these options in the pull-down menu:

Copies & Pages

■

Layout

■

Output Options

■

Color Management

■

, to select page layout options

, to select the number of copies or a page range

, to save your print job as a PDF file

, to select ColorSync,® adjust the color controls, change

the gamma setting, or turn off color adjustments by the printer software

Summary

■

Save Custom Setting

■

, to view a list of all your selections

, to save your selections for future use.

8. Click

9. To monitor the progress of your print job, click the

Print Center

appears in the dock on the bottom of your desktop. You see a screen like this:

Click a button to Delete, Hold (pause), or Resume printing

10. Monitor the progress of your print job or do one of the following:

■

Click the print job, then click

■

Click the print job, then click

■

Click a print job marked “Hold” and click

Delete

Hold

to delete the job from the print queue

to pause printing

Resume

to resume printing

icon when it

Click here to reorder print jobs

■

If multiple print jobs are listed, click a print job, then click the as necessary to reorder the jobs.

Note: You can also press the printer’s ) button to cancel a print job in progress.

11. When you’re finished, close Print Center.

Printing from Start to Finish

Priority

arrow

Customizing Macintosh Print Settings

You can use custom and advanced settings for color matching, printing at a higher resolution, or selecting a variety of special effects.

1. On the printer settings window, click

Macintosh OS 8.6 to 9.x

Custom

Click Custom Settings list

, then click the

Custom

Click Custom Settings list

, then click the

2. Click the

Text/Graph

■

Economy

■

ColorSync

■

colors.

Macintosh OS X

Custom Settings

list to open it, and make any of these settings:

, for documents that contain both text and color graphs

, to save ink when printing on plain paper

, to match printed output with ColorSync compatible device

Printing from Start to Finish

3. To access advanced settings, click or click

Select color management settings here

Click here to select print quality; includes

RPM

best results on photo and glossy paper types

Select various printing options here

To select color management settings, select Color Management from the Print Settings pull-down menu

Advanced Settings

Photo

, which gives the

(OS X).

Macintosh OS 8.6 to 9.x

Custom

, then click

Advanced

(OS 8.6 to 9.x)

Click here to select print quality; includes gives the best results on photo and glossy paper types

Photo RPM

Select various printing options here

Note: For more information on advanced settings, or instructions on saving them as a group so you can reuse them later, click Help (OS X) or (OS 8.6 to 9.x).

Printing from Start to Finish

, which

Macintosh OS X

4. OS 8.6 to 9.x: Click OK to save your settings, then click

OS X: Click

Selecting the Correct Paper Type

Your printer automatically adjusts itself for the type of paper you select in your printer software. That’s why the paper Type setting (Media Type setting for Macintosh) is so important. It tells your printer what kind of paper you’re using and adjusts the ink coverage accordingly.

Here are the settings you should choose for your paper:

For this paper . . . Select this paper Type setting . . .

Plain paper or envelopes

EPSON Premium Bright White Paper

EPSON Photo Quality Ink Jet Paper

EPSON Photo Quality Ink Jet Cards

EPSON Matte Paper Heavyweight

Plain Paper

Bright White Paper

Photo Quality Ink Jet Paper

Matte Paper - Heavyweight

EPSON Double-Sided Matte Paper

EPSON Enhanced Matte Paper (Archival Matte Paper)

EPSON Glossy Photo Paper (Photo Paper)

EPSON Premium Semigloss Photo Paper

EPSON Ink Jet Transparencies

Double-Sided Matte Paper

Enhanced Matte Paper

Glossy Photo Paper

Premium Semigloss Photo Paper

Ink Jet Transparencies

Printing from Start to Finish

Maintaining Your Printer

This section describes maintenance procedures to keep your printer working at its best and preparation steps for moving your printer. Follow the instructions here for:

■

“Cleaning the Print Head” (below)

■

“Replacing an Ink Cartridge” on page 27

■

“Aligning the Print Head” on page 34

■

“Cleaning the Printer” on page 36

■

“Transporting the Printer” on page 37

To watch printer movies describing how to clean the print head or replace an ink cartridge, double-click the desktop.

EPSON Printer Information Center

icon on your

Cleaning the Print Head

If your printouts are unexpectedly light, or dots or lines are missing, you may need to clean the print head. This unclogs the nozzles so they can deliver ink properly. Cleaning the print head uses ink, so clean it only if print quality declines.

This section explains how to clean the print head using the printer’s Head Cleaning utility (available only when the printer is connected directly to your computer, not over a network).

You can also clean the print head by holding down the H ink button on the printer for three seconds when the red H ink out light is off.

For more information about cleaning the print head, see your Print Show movies; double-click the

Caution: When you don’t turn on your printer for a long time, the print quality can decline, so turn it on at least once a month to maintain good print quality.

EPSON Printer Information Center

icon on your desktop.

Maintaining Your Printer

Running the Head Cleaning Utility

1. Make sure the printer is turned on but not printing, and the H ink out light is off. (If the H ink out light is flashing or on, you may need to replace an ink cartridge; see page 27.)

2. Windows: Right-click the printer icon on your taskbar (in the lower right corner of your screen). Select

Head Cleaning

Macintosh OS 8.6 to 9.x: Open your application’s File menu and choose

Setup

. Click the Utility button, then click the

Head Cleaning

Page

button.

Macintosh OS X: Open the

Printer Utility Cleaning

. Select

C82 Series

Applications

folder and double-click

in the printer list, click OK, and select

EPSON

Head

3. Follow the instructions on the screen to clean the print head. Cleaning takes about 60 seconds, during which the printer makes some noise and the Ppower light flashes.

Caution: Never turn off the printer while the Ppower light is flashing, unless the printer hasn’t moved or made noise for more than 5 minutes.

4. When the Ppower light stops flashing, make sure plain paper is loaded in the printer. Then click

Print nozzle check pattern

(Windows) or

Confirmation

(Macintosh) and follow the on-screen directions to print a nozzle check (see the next section for details).

5. If the nozzle check pattern has no gaps in its lines, click

If the pattern has any gaps, click

Clean

to clean the print head again. If you don’t

Finish

see any improvement after cleaning three or four times, check the solutions beginning on page 45. You can also turn the printer off and wait overnight—this allows any dried ink to soften—and then try cleaning the print head again.

Maintaining Your Printer

Examining the Nozzle Check Pattern

Examine the nozzle check pattern you print. It should look something like this:

Each staggered horizontal and straight vertical line should be complete, with no gaps in the dot pattern. If your printout looks okay, you’re done.

If there are gaps in the lines, clean the print head again; see page 25 for instructions.

Replacing an Ink Cartridge

When the red H ink out light is flashing, one of your ink cartridges is low on ink. This is a good time to make sure you have a new ink cartridge. When the H ink out light stays on, an ink cartridge is empty and you need to replace it.

Caution: You cannot print if any of the ink cartridges are empty. Leave the empty cartridge installed in the printer until you have obtained a replacement; otherwise the ink remaining in the print head nozzles may dry out.

If the

)

paper out or P power light are also flashing or on, check the table on

page 41. You may have a paper jam or another problem.

When an ink cartridge has been installed in your printer for more than six months, you may need to replace it if you notice that your printouts don’t look as good as they used to. If print quality doesn’t improve after cleaning and aligning the print head, you can replace the cartridge even if the H ink out light isn’t flashing.

Maintaining Your Printer

Checking Your Ink Supply

To check your ink supply, do one of the following:

■

Windows: Double-click the printer icon on your taskbar (in the lower right corner of your screen). You see a window like the one on the right showing ink levels:

You can also double-click the Ink Monitor icon on the taskbar. The window that appears lets you check ink levels and also order cartridges online. Just click the

Buy Now

browser.

■

Macintosh:

button to launch your web

OS 8.6 to 9.x:

Choose

File > Print

. Click

the ink icon.

OS X:

Choose

Printer Utility > C82 Series > EPSON Status Monitor

Applications > EPSON

You see a window like the one on the right:

Purchasing Cartridges

Use these EPSON ink cartridges within six months of installing them and before the expiration date on the package:

■

Black: T032120

■

Cyan: T042220

■

Magenta: T042320

■

Yellow: T042420

Caution: To ensure good results, use genuine EPSON ink cartridges and do not refill them. Other products may cause damage to your printer not covered by EPSON’s warranty.

Maintaining Your Printer

When you need new ink cartridges, contact your dealer or call the EPSON Store at

(800) 873-7766, or visit the EPSON Store at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.

Ink Cartridge Precautions

Warning: Keep ink cartridges out of the reach of children and do not drink the ink.

If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them thoroughly with water.

Caution: Don’t remove the cartridge label, or ink will leak.

Don’t remove the green IC chip from the cartridge. Installing a cartridge without an IC chip can damage the printer. Avoid touching the green IC chip, as this can damage the ink cartridge.

If you remove an ink cartridge temporarily, protect the ink supply port on the bottom of the cartridge from dirt and dust. Place it in a small box, or, if you have the original packaging, return it to its own box.

Store ink cartridges in the same environment as the printer. Stand the cartridges upright, as shown (the label identifying the color should be on the top).

Don’t touch this part

Replacing an Empty or Low Ink Cartridge

Be sure you have a new ink cartridge before you begin. Once you start the ink cartridge replacement procedure, you must complete all the steps in one session.

Follow these steps to replace ink cartridges when the red H ink out light is flashing or on:

1. Make sure the printer is turned on and not printing. The P power light should be

on, but not flashing.

2. Lower the output tray and open the printer cover.

Maintaining Your Printer

3. Press the H ink button for one second. The print head moves to the left, and the cartridge that needs to be replaced stops under the _ mark. The P power light also begins to flash.

Caution: Don’t press the H ink button for more than 2 seconds, or the printer will start to clean the print head.

To avoid damaging the printer, never move the print head by hand.

4. Press the H ink button again.

■

If more than one ink cartridge is empty, the next cartridge moves under the _ mark. This happens after you press the H ink button for every ink cartridge that needs to be replaced.

■

If all the empty cartridges have been identified, the print head moves to the ink cartridge replacement position.

Ink button

Maintaining Your Printer

5. Pinch the front and back tabs of the empty cartridge as you lift it out of the printer. Don’t take the used cartridge apart or try to refill it.

Warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.

6. Before you remove the new cartridge from its package, shake it four or five times.

7. Remove the cartridge from its package and lower it into the cartridge holder. Push down gently until the cartridge is firmly seated.

8. Repeat steps 5 through 7 for each cartridge that you need to replace.

9. Close the printer cover and press the H ink button for one second. The printer moves the print head and begins charging the ink delivery system.

The P power light flashes and the printer makes noise. Charging takes about one minute. When it’s finished, the P power light stops flashing and stays on.

Caution: Never turn off the printer while the Ppower light is flashing, unless the printer hasn’t moved or made noise for more than 5 minutes.

Maintaining Your Printer

Replacing a Cartridge When Print Quality Declines

Even if the H ink out light isn’t flashing or on, you may need to replace an ink cartridge if it’s been installed in your printer for more than six months and print quality declines.

Follow these steps to replace old ink cartridges:

1. Print a nozzle check pattern to determine which cartridges need to be replaced:

Windows: Right-click the printer icon on the Windows taskbar, and then

Nozzle Check

click

Macintosh 8.6 to 9.x: Open your application’s File menu and choose click the Utility button. On the Utility menu, click the

Macintosh OS X: Open your

Printer Utility Nozzle Check

. Select

C82 Series

Applications

folder and double-click

in the printer list and click OK. Then click

Nozzle Check

. Then

button.

EPSON

2. Follow the instructions on the screen to print the nozzle check pattern. Then examine the pattern for gaps in the lines. You only need to replace those colors whose lines show gaps.

3. Make sure you have the correct replacement cartridges.

Note: You must have the new ink cartridges before you continue. Once you start the ink cartridge replacement procedure, you must complete all the steps in one session.

4. Lower the output tray and open the printer cover.

5. Press the H ink button. The print head moves to the ink cartridge replacement position, and the P power light begins to flash.

Note: Don’t press the H ink button for more than 2 seconds, or the printer will start to clean the print head.

Ink butto

Caution: To avoid damaging the printer, never move the print head by hand.

Maintaining Your Printer

6. Pinch the front and back tabs of the cartridge as you lift it out of the printer. Don’t take the used cartridge apart or try to refill it.

Warning: If ink gets on your hands, wash them thoroughly with soap and water. If ink gets in your eyes, flush them immediately with water.

7. Before you remove the new cartridge from its package, shake it four or five times.

8. Remove the cartridge from its package and lower it into the cartridge holder. Push down gently until the new cartridge is firmly seated.

9. Repeat steps 6 through 8 for each cartridge you want to replace.

10. Close the printer cover and press the H ink button for one second. The printer moves the print head and begins charging the ink delivery system.

The green P power light flashes and the printer makes noise. Charging takes about one minute. When it’s finished, the P power light stops flashing and stays on.

Caution: Never turn off the printer while the Ppower light is flashing, unless the printer hasn’t moved or made noise for more than 5 minutes.

Maintaining Your Printer

Aligning the Print Head

If your printouts contain misaligned vertical lines, or you see white or black horizontal banding, you may need to align the print head.

Note: Your printer must be connected directly to your computer (not over a network) to use the Print Head Alignment utility.

1. Turn on the printer. Then load plain, letter-size paper.

2. Windows: Right-click the printer icon on your taskbar (in the lower right

corner of your screen) and select

Print Head Alignment

Macintosh OS 8.6 to 9.x: Open your application’s File menu and choose

Setup

Macintosh OS X: Open the

Printer Utility Print Head Alignment

Print Head Alignment

. Then click the Utility button. On the Utility menu, click the

. Select

C82 Series

button.

Applications

folder and double-click

in the printer list, click OK, and then select

3. Follow the instructions on the screen to print a black vertical alignment test page. You see this window:

4. Look at the five rows of patterns in your printout. For each row, select the pattern with the two vertical lines most precisely printed on top of each other and enter its number in the corresponding box on the screen.

If you find a perfectly aligned pattern for each row, click

EPSON

Page

If you can’t find an aligned pattern for a row, select the best pattern and click

Realignment

5. Click

Maintaining Your Printer

. Then repeat this step.

to print the color vertical alignment sheet.

6. Look at the four rows of patterns in your printout. For each row, select the pattern with the two vertical lines most precisely printed on top of each other and enter its number in the corresponding box on the screen.

If you find a perfectly aligned pattern for each row, click

If you find a row that doesn’t have a perfectly aligned pattern, select the best pattern and click

Realignment

Then repeat this step.

7. Click

to print a black horizontal alignment sheet. You see this screen:

8. In your printout, select the pattern with the smallest gap or faintest line between the rectangles. Enter its number in the box on the screen and

click

If you can’t find an aligned pattern, choose the best pattern and click

Realignment

9. Click

. Then repeat this step.

to print a color horizontal

alignment sheet. You see this screen:

10. In your printout, find the pattern with the smallest gap or faintest line between the rectangles and enter its number in the box on the screen. Then click

Finish

If can’t find an aligned pattern, choose the best pattern and click

Realignment

. Then repeat this step.

Maintaining Your Printer

Cleaning the Printer

To keep your printer working at its best, you should clean it several times a year.

1. Turn off the printer and wait for the green Ppower light to go out.

2. Unplug the power cord.

3. Disconnect the printer cable from the printer.

4. Remove all the paper from the sheet feeder.

5. Clean the exterior of the printer with a soft, damp cloth. Keep the printer cover closed to prevent water from getting inside.

6. If ink leaks inside the printer, carefully wipe it off with a damp cloth.

If ink leaks inside, wipe here with a damp, lint-free cloth

Caution: Don’t touch the gears inside the printer.

Make sure you use a soft cloth to clean the printer’s lid; otherwise you may scratch it. Don’t use a rough cloth, and never use a hard or abrasive brush to clean any part of the printer case.

Never use alcohol or thinner for cleaning; they can damage the printer components and case.

Don’t get water on the printer components, and don’t spray lubricants or oils inside the printer.

Don’t use any cleaning sheets included with special media; they may jam inside the printer.

Maintaining Your Printer

Transporting the Printer

If you move your printer some distance, you need to prepare it for transportation in its original box or one of a similar size. Follow these steps:

Caution: To avoid damage, always leave the ink cartridges installed when transporting the printer.

Be sure to remove the tape used in step 5 after installing the printer in its new location.

1. Turn on the printer and wait until the print head locks in the far right position.

Then press the P power button to turn the printer off.

2. Unplug the power cord.

3. Disconnect the printer cable from the printer.

4. Remove any paper from the printer and remove the paper support.

5. Open the printer cover. Secure the ink cartridge holder to the printer with tape as shown, then

Tape the ink cartridge holder to the printer case

close the printer cover.

6. Push in the output tray extensions and close the tray.

7. Repack the printer and attachments in the original box using the protective materials that came with it.

Be sure to keep the printer level as you move it.

After transporting the printer, remove the tape securing the print head and test your printer. If you notice a decline in print quality, clean the print head (see page 25); if output is misaligned, align the print head (see page 34).

Maintaining Your Printer

Problem Solving

See “Diagnosing Printer Problems” on page 41 to help determine what the cause of your printer problem may be. Then see these sections for solutions.

■

“Setup and Software Installation Problems” on page 43

■

“Printer Problems” on page 44

■

“Quality Problems” on page 45

■

“Paper Problems” on page 48

■

“Miscellaneous Problems” on page 48

■

“Uninstalling and Reinstalling Printer Software” on page 50

■

“Where To Get Help” on page 51

Tip: It’s a good idea to check EPSON’s support web site periodically for possible updates to your printer driver. Visit http://support.epson.com and check the section for your product to see if there is a new driver available, free of charge, for downloading to your computer. Download instructions are posted for your convenience.

Problem Solving

Printer Parts

Paper support

Right edge guide

Left edge guide

Ink cartridge holder (not removable)

Printer cover

Output tray

Output tray extensions

Paper thickness lever

Paper / Cancel Print Job button and paper out light

Problem Solving

Ink button and ink out light

Power button and light

Diagnosing Printer Problems

You can diagnose some problems by checking the printer’s control panel lights, as described in this section, or running a printer check, as described on page 42.

Checking the Control Panel Lights

Follow the guidelines below when you check the control panel lights:

P is on or flashing

)

is on The printer is out of paper. Load paper as described on page 7, and then

)

is flashing Paper has jammed in the printer. Press the ) paper button to eject the

H is flashing

is on One of the ink cartridges is out of ink. Follow the instructions beginning

is on and ) is

flashing

The Ppower light is on when the printer is ready to print. It flashes when the printer is receiving a print job, charging ink, or cleaning the print head. It also flashes when the print head moves to the ink cartridge replacement position.

press the

jammed paper. If that doesn’t clear the error, open the printer cover and remove any paper inside, including torn pieces. Then load a new stack of paper and press the

One of the ink cartridges is low on ink. Follow the instructions beginning on page 29 to replace the empty cartridge. If the H ink out light goes on after you’ve replaced a cartridge, you may have installed a cartridge your printer can’t use. Check the number on the ink cartridge package to make sure you’ve installed the correct cartridge.

on page 29 to replace the empty cartridge. If the H ink out light remains on after you’ve replaced a cartridge, you may have installed a cartridge your printer can’t use. Check the number on the cartridge package to make sure you’ve installed the correct cartridge.

Jammed paper may be blocking movement of the print head, or you may have an internal error. Turn off the printer, open the cover, and check for any jammed paper. Also, make sure you removed all the packing material, as described on the Start Here sheet. Then turn the printer back on. If the error isn’t cleared, contact your dealer or EPSON. See page 51 for contact information.

)

paper button to resume printing.

)

paper button to resume printing.

)

and H are

flashing

An unknown printer error has occurred. Turn the printer off and contact your dealer or EPSON as described on page 51.

Problem Solving

P is off

The printer is not receiving power. Try these solutions:

■

Make sure the printer is turned on.

■

Turn off the printer, plug in the power cord securely, and turn the printer on again.

■

Make sure the outlet is working and is not controlled by a switch or timer. If in doubt, try another outlet.

Running a Printer Check

You can run a printer check to determine whether a problem comes from the printer itself or some other source. Follow these steps:

1. Make sure both the printer and computer are turned off. Then disconnect the interface cable from the printer.

2. Make sure letter-size or larger paper is loaded in the printer.

3. Hold down the ) paper button, then press and release the Ppower button. Continue holding down the ) paper button until the Ppower light starts to flash, then release it.

The printer prints one page showing its ROM version number, ink counter, and a nozzle check pattern. Only the nozzle check pattern is shown below. (If the pattern has gaps in its dots, you need to clean the print head; see page 25.)

4. To end the check, turn the printer off after it prints the check page. Then

If the check page prints, the problem probably lies in your software settings, the interface cable, or your computer. Another possibility is that your printer software may not be installed correctly.

If the check page doesn’t print, you may have a problem with your printer. Try the suggestions in “Problems and Solutions” beginning on page 43. If nothing seems to work, contact your dealer or EPSON as described on page 51.

Problem Solving

reconnect the interface cable and turn on your printer and computer.

Problems and Solutions

Here are some troubleshooting tips if you have any problems setting up your printer, installing software, or printing.

Setup and Software Installation Problems

The printer makes noise after ink cartridge installation.

■

The first time you install ink cartridges, the printer must charge its ink delivery system for about 90 seconds. Wait until charging finishes (the Ppower light stops flashing) before you turn off the printer or it may charge improperly and use excess ink the next time you turn it on. If the printer stops moving or making noise, but the P power light is still flashing after 5 minutes, turn off the printer. If the light is still flashing when you turn it back on, contact EPSON as described on page 51.

■

Make sure no packing material remains in the printer. Turn off the printer, wait a moment, then turn it back on to clear the error.

You’re having problems installing the printer software.

■

Make sure your printer is turned on and the printer cable is securely connected at both ends. Then carefully follow the installation instructions for your system. (You’ll find them on the Start Here sheet or beginning on page 53.) Also make sure your system meets the requirements beginning on page 59.

■

Close your other applications, including any screen savers and virus protection software, and install again.

■

For Windows NT or 2000, if you see an error message or your software doesn’t install correctly, you may not have software installation privileges. Contact your System Administrator.

■

If your printer icon ( doesn’t appear in the Macintosh Chooser, you may have an extension conflict. Turn off any unnecessary extensions and restart your computer.

C82 Series

)

Problem Solving

■

For Windows 2000 or XP, don’t

Block

select

System> Hardware> Driver Signing

under

; select

Control Panel>

Ignore

instead.

■

If you’re using Windows 98, Me, 2000, or XP with a USB connection, make sure your system was not upgraded from Windows 95; the USB driver may not install correctly.

■

Make sure the Universal Serial Bus Controller is working properly. See your Windows online help system for details.

■

If you’re printing over a network, see your on-screen Reference Guide for instructions on configuring your printer for use on a network.

■

In Windows, make sure your printer is selected as the default printer in the Printers utility.

Warn

■

Run a printer check as described on page 42. If the check page prints, make sure your printer software is installed correctly.

■

If you’re printing on a network, you need to set up your printer for network printing, as described in your on-screen Reference Guide.

The printer sounds as though it is printing, but nothing prints.

■

The print head nozzles may need cleaning; see page 25 for instructions.

■

The printer won’t operate properly if it’s tilted or at an angle. Place it on a flat, stable surface.

Your printer makes noise when you turn it on or after it has been sitting for awhile.

Your printer is performing routine maintenance.

Printer Problems

The P power light is on, but nothing prints.

■

Problem Solving

Make sure the interface cable is connected securely and that the cable meets the system requirements on page 59 or page 60.

Printing is too slow.

Make sure your system meets the requirements beginning on page 59. If you’re printing a high-resolution image, you need more than the minimum requirements listed.

You may also need to:

■

Clear space on your hard disk or run a defragmentation utility.

■

Close open applications that you’re not using.

■

Increase your system’s memory (RAM).

For the fastest printing, try these tips:

Select

Draft

as the Quality Type

■

(Windows) or set the Quality/Speed slider to

Speed

(Macintosh).

■

In the Advanced dialog box, turn

Super MicroWeave

(Macintosh only) and turn

Speed

■

If your printer is connected to a

on.

off

High

USB hub, disconnect any unused USB devices.

■

If you’re using the parallel port, enable ECP/DMA mode. See your computer documentation or contact the manufacturer for help.

Quality Problems

You see banding (light lines).

■

Select the correct paper Type (Windows) or Media Type (Macintosh); see page 23 for guidelines.

■

Select a higher print quality and turn off

High Speed

mode; see page 14 (Windows) or page 22 (Macintosh) for details.

■

The printable side of the paper should be face up. It’s usually whiter or shinier.

■

The ink cartridges may need replacing. To replace them, see page 32.

■

Try using Automatic mode (Macintosh only). See page 16 (Macintosh OS 8.6 to 9.x) or page 19 (Macintosh OS X).

■

Run the Print Head Alignment utility; see page 34 for instructions.

■

Set the paper thickness lever to the

position. Set the lever to the ^

position when you print on thicker paper or envelopes. You may also need to turn off

High Speed

printer software.

in the

■

Clean the print head; see page 25.

Problem Solving

Your printout is blurry or smeared.

■

Make sure your paper isn’t damp or curled, or loaded face down (the printable side should be face up). Reload new paper face up.

■

Use a support sheet with special paper, or try loading your paper one sheet at a time.

■

Make sure your paper meets the specifications listed in the on-screen Reference Guide.

■

Load a new sheet of plain paper and press the ) paper button to eject it. Do this several times. If you still have a problem, ink may have leaked inside the printer. Open the printer cover and wipe the area circled in the illustration below with a soft, clean cloth.

Your printout is faint or has gaps in the image.

■

Problem Solving

Use EPSON papers for proper saturation and absorption of genuine EPSON inks.

Run the Print Head Alignment utility. See page 34 for instructions.

For most papers, set the paper thickness lever to the m position.

Remove each sheet from the output tray after printing, especially when you’re printing on transparencies.

Let your print dry completely before you handle it. Prints made on glossy photo paper take longer to dry. Follow the instructions included in your media pack.

■

Clean the print head; see page 25 for instructions.

■

The ink cartridges may be old or low on ink; see page 27.

■

Select the correct paper Type (Windows) or Media Type (Macintosh) for your paper. See page 23 for guidelines.

■

Make sure your paper isn’t damaged, old, dirty, or loaded face down. If it is, load new paper face up. For best results, use genuine EPSON paper.

You see wrong or missing colors.

■

Make sure (Windows) or

Black Ink Only

Color

ink is selected

is off

(Macintosh), even when printing black and white photographs.

■

Clean the print head; see page 25 for instructions.

■

The ink cartridges may be old or low on ink; see page 27.

■

For best results, use genuine EPSON ink cartridges.

■

Try turning off PhotoEnhance.™ Also check if you’re using a special effect that alters image colors, like Sepia.

■

Try using Automatic mode (Macintosh only); see page 16 (OS

8.6 to 9.x) or page 19 (OS X).

■

The color profiles built into your printer software automatically reference your monitor profile. Make sure that your monitor is calibrated correctly.

■

Try experimenting with the Gamma setting on the Advanced dialog box; see page 14 (Windows) or page 21 (Macintosh).

■

The colors produced by DuraBrite inks may look slightly different than those produced by ordinary dye-based ink.

■

Due to the nature of pigment inks, lighting conditions can affect the appearance of printer output. For example, a print viewed in daylight may appear to have a slightly different color balance when viewed under tungsten lighting. Your printer software was designed to represent color accurately when prints are illuminated with a D50 (daylight) light source.

■

Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible.

Your printout is grainy.

■

Use a higher quality paper, or select a higher Quality Type (Windows; page 11) or Print Quality (Macintosh; page 21).

■

Align the print head; see page 34 for instructions.

■

Increase the image resolution or print it in a smaller size; see your software documentation.

Problem Solving

Some parts of your print are not as glossy as others.

Because of the nature of pigment inks, the degree of gloss may be uneven on glossy photo papers. Surface gloss decreases with greater pigment saturation.

Paper Problems

Paper doesn’t eject fully or is wrinkled.

■

If the paper doesn’t eject fully, you may have set the wrong paper size. Press the ) paper button to eject the paper, then select the correct paper size in your application or printer software.

■

If it’s wrinkled when it ejects, the paper may be damp or too thin.

Paper doesn’t feed correctly or jams in the printer.

■

If paper doesn’t feed correctly, remove it from the sheet feeder. Fan the edges of the sheets, reload them against the right edge, then slide the left edge guide to fit lightly against the paper.

■

If paper jams, press the ) paper button for several seconds to clear the jam. If that doesn’t work, turn off the printer and gently pull the paper forward (toward the output

tray) to pull it out. Reload the paper and press the m paper button to resume printing.

If your paper jams frequently:

■

Use new, smooth, high-quality paper, loaded printable side up.

■

Don’t load paper above the arrow mark on the left edge guide.

■

If you’re printing on both sides of the paper, try loading fewer sheets.

■

Place the paper against the right edge and slide the left edge guide against it, but not too tightly.

Miscellaneous Problems

The image is inverted.

Turn off the

Flip Horizontal

or in the printer software. Also check the mirror setting in your application program.

The printer prints blank pages.

■

Make sure your printer is selected in your application, or as the active printer in the Macintosh Chooser.

■

Clean the print head; see page 25 for instructions.

Mirror

(Windows) setting

setting (Macintosh)

Problem Solving

The margins are incorrect.

■

Make sure the paper settings are correct for your paper size. See page 11 (Windows), page 15 (Macintosh OS 8.6 to 9.x), or page 18 (Macintosh OS X).

■

Choose the correct margins for your paper size. The margins must be within the printable area of the page. See “Printer Specifications” in your on-screen Reference Guide.

■

Make sure your paper is positioned next to the right side of the feeder and the left edge guide is snug against the other side. Don’t load paper above the arrow on the left edge guide.

Image size or position is incorrect.

■

If you’re using a switch box or USB hub with your printer, connect the printer directly to your computer instead.

Too many copies are printing.

Make sure the Copies option in your printer software or application is not set for multiple copies.

There are scratch marks on your print.

If you’re printing on glossy photo paper, prints have a tendency to scratch if not handled properly. Don’t place objects on top of your prints, and be careful not to scratch them with your fingernails. For best results, frame your prints under glass.

Make sure paper and layout options are set correctly.

You see incorrect characters.

■

Make sure the interface cable is securely connected and meets the system requirements on page 59 or page 60.

■

Make sure your printer is selected in the Print window (Windows), the Macintosh Chooser (Macintosh OS 8.6 to 9.x), or Print Center (Macintosh OS X).

Problem Solving

Uninstalling and Reinstalling Printer Software

You may need to uninstall and then reinstall your printer driver and utilities if, for example, you upgrade your Windows operating system. You don’t need to uninstall your other photo software or the EPSON Printer Information Center.

Windows

1. Click

2. Point to

3. In the next window, make sure

4. Restart your computer, then see the Start Here sheet or the instructions beginning

Start

, and select

Epson

Uninstall

. Then follow the on-screen instructions.

on page 53 to reinstall your software.

Programs

EPSON Printers

EPSON Stylus C82 Series

All Programs

, then select

EPSON Printer Software

is selected and click

Macintosh OS 8.6 to 9.x

1. Insert your printer software CD-ROM in your drive.

2. Double-click the double-click the EPSON CD-ROM icon on your desktop to open the window.) You see the Main Menu.

3. Click

4. Restart your Macintosh, then see the Start Here sheet to reinstall your software.

Install Printer Driver

Install

bottom and follow the on-screen instructions.

list at the top and select

EPSON

icon in your CD-ROM window. (You may need to

. On the Installer screen, click the arrow in the

Uninstall

. Then click the

Uninstall

button at the

Easy

Macintosh OS X

1. Open the

2. Double-click

Problem Solving

Applications

Print Center

folder, then the

to open it.

Utilities

folder.

3. Select

C82 Series(USB)

in the printer list and click the

Delete

button.

4. Restart your Macintosh, then see page 57 for instructions on reinstalling your software.

Where To Get Help

If you need help with your printer, see the contact information below. For help using any other software with your printer, see your software’s documentation for technical support information.

EPSON Technical Support

EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table:

Service Access

World Wide Web

Automated Telephone Services

From the Internet, you can reach EPSON Support at http://support.epson.com. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail.

A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. Your EPSON SoundAdvice Express Code is 70400. Use this code to quickly select the EPSON Stylus C82 in EPSON SoundAdvice.

To speak to a technical support representative, dial:

■

U.S.: (562) 276-7525, 6AM to 8PM, Pacific Time, Monday through Friday and 7AM to 4PM, Saturday.

■

Canada: (905) 709-2567, 6AM to 6PM, Pacific Time, Monday through Friday.

Toll or long distance charges may apply.

Problem Solving

Before you call, please have the following information ready:

■

Product name (EPSON Stylus C82)

■

Product serial number (located on the back of the printer)

■

Proof of purchase (such as a store receipt) and date of purchase

■

Computer configuration

■

Description of the problem

You can purchase ink cartridges, paper, manuals, and accessories from EPSON at (800) 873-7766, or visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.

Problem Solving

Installing Software for Windows 2000, 95, NT 4.x, and Macintosh OS X

Follow the instructions in this section for:

■

“Installing Printer Software for Windows 2000” below

■

“Installing Printer Software for Windows 95 and NT 4.x” on page 56

■

“Installing Printer Software for Macintosh OS X” on page 57

Installing Printer Software for Windows 2000

Before you begin, complete the instructions for setting up your printer on the Start Here sheet.

1. Turn on your computer. (Make sure your printer is still on.)

2. Wait until you see the Found New Hardware screen. Then put the EPSON CD-ROM in your drive.

Installing Software for Windows 2000, 95, NT 4.x, and Macintosh OS X

3. After a moment, click an unknown device.

. You see a screen indicating that Windows has found

4. Click

5. Click computer.

6. Click

again on the following screen. Wait while the files are copied to your

Finish

when you see this screen:

Installing Software for Windows 2000, 95, NT 4.x, and Macintosh OS X

7. Read the license agreement and click see this screen:

Agree

to continue with the installation. You

8. Make sure you’ve loaded letter-size paper in your printer, then click

Page

to check that your printer is set up correctly.

9. Optionally, click

Install EPSON Software Film Factory

and follow the

Print a Test

on-screen instructions to install the software.

10. Click

Install Manual and Printer Movies

and follow the on-screen directions to

place a shortcut to the EPSON Printer Information Center on your desktop.

11. Click

Exit

. When you see the EPSON Product Registration screen, register your

printer as instructed.

You’re ready to start printing! See the instructions beginning on page 10.

Installing Software for Windows 2000, 95, NT 4.x, and Macintosh OS X

Installing Printer Software for Windows 95 and NT 4.x

Before you begin, complete the instructions on the Start Here sheet for setting up your printer.

Note: Use a parallel cable to connect the printer to your computer. Windows 95 and NT 4.x do not support a USB connection.

1. Turn on your computer. (Make sure your printer is still on.)

2. Put the EPSON CD-ROM in your drive.

Caution: If you see the Add New Hardware Wizard, click Cancel. You can’t install your software that way.

3. Read the license agreement and click

4. When you see this screen, click copied to your computer.

5. Click OK when you see a message that setup is complete.

6. Optionally, click on-screen instructions to install the software.

Install EPSON Software Film Factory

Agree

Install Printer Driver

to continue with installation.

. Wait while the files are

and follow the

Installing Software for Windows 2000, 95, NT 4.x, and Macintosh OS X

7. Click

Install Manual and Printer Movies

place a shortcut to the EPSON Printer Information Center on your desktop.

and follow the on-screen directions to

8. Click

9. Restart your computer.

You’re ready to start printing! See the instructions beginning on page 10.

Exit

. When you see the EPSON Product Registration screen, register

your printer as instructed.

Installing Printer Software for Macintosh OS X

Before you begin, complete the instructions on the Start Here sheet for setting up your printer.

1. Make sure your printer is on, then start your Macintosh in OS X. When you see your Macintosh icons, put the EPSON CD-ROM in your drive.

2. Double-click the EPSON CD-ROM icon to open its window. Then double-click

C82Series

3. If you set up an administrator password when you installed OS X, you see this screen. Click the icon, enter your administrator password, and click OK. At the next screen, click

Continue

Click here

Installing Software for Windows 2000, 95, NT 4.x, and Macintosh OS X

4. Read the license agreement and click

Continue

, then click

Agree

5. Select the OS X drive where you want to install your printer software, then click

Continue

6. Click

Install

on the Easy Install screen and follow the on-screen instructions to

install the printer software and restart your Macintosh.

7. Open the

Center

Applications

folder, then open the

8. If you see a message that you have no printers available, click

Utilities

folder. Double-click

Add

9. If your printer is already listed in the Printer List, close Print Center and go to step 10.

Otherwise, click

Add Printer

. Then select

at the top of the window, select your printer in the Printer List, and click

EPSON USB

in the pull-down menu

Add

Close Print Center.

10. Optionally, double-click the

Film Factory Installer

icon and follow the

on-screen instructions to install the software.

11. Double-click the

Printer Movies and Manual

icon and follow the instructions to place a shortcut to the EPSON Printer Information Center on your desktop. (You may have to close the Film Factory window to see the icon.)

Now you’re ready to print! For instructions, go to page 18.

Note: To print from Macintosh Classic applications as well as OS X applications, start your Macintosh in OS 9 and follow the instructions in the Start Here sheet to install the OS 9 printer software.

Installing Software for Windows 2000, 95, NT 4.x, and Macintosh OS X

Requirements and Notices

This chapter includes system requirements, safety instructions, legal notices, and other important information.

Windows System Requirements

To use your printer and its software, your system should have:

■

A Microsoft Windows compatible PC with a Pentium®-equivalent processor, 233 MHz or faster, recommended

■

Windows XP, Windows Me, Windows 2000, Windows 98, Windows 95, or Windows NT® 4.x

■

64MB RAM (128MB recommended)

■

100MB available hard disk space (200MB recommended)

■

VGA or better display adapter and monitor (SVGA for Windows XP)

■

CD-ROM or DVD drive for installing the printer software

■

Parallel connection: a high-speed, bidirectional IEEE-1284 compliant parallel cable, up to 10 feet long (3 meters); the cable must have a D-SUB, 25-pin, male connector for your computer, and a 36-pin, Centronics

USB connection: a computer with preinstalled Windows XP, Me, 2000 or 98, and a Windows-compliant USB port and shielded USB “AB” cable.

compatible connector for the printer.

Caution: Using an improperly shielded USB cable may cause the printer to malfunction.

Requirements and Notices

Macintosh System Requirements

To use your printer and its software, your system should have:

■

An Apple® iMac™ series or Power Macintosh® G3 or G4 with built-in USB port

■

Mac® OS 8.6 through 9.x; OS X 10.1 or later (Mac OS 9.1 or better recommended)

■

For Mac OS 8.6 through 9.x: 32MB RAM (64MB recommended) For Mac OS X: 128MB RAM (256MB recommended)

■

100MB free hard disk space (200MB recommended)

■

VGA display or better

■

CD-ROM or DVD drive for installing the printer software

■

A shielded USB “AB” cable.

Caution: Using an improperly shielded USB cable may cause the printer to malfunction.

Requirements and Notices

ENERGY STAR Compliance

As an ENERGY STAR Partner, EPSON has determined that this product meets the ENERGY STAR guidelines for energy efficiency. The EPA ENERGY STAR office equipment program is a voluntary partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, and copiers in an effort to reduce air pollution caused by power generation.

Important Safety Instructions

Before using your printer, read the following safety instructions to make sure you use the printer safely and effectively:

■

Be sure to follow all warnings and instructions marked on the printer.

■

Use only the type of power source indicated on the printer’s label.

■

Connect all equipment to properly grounded power outlets. Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.

■

Place the printer near a wall outlet where the plug can be easily unplugged.

Placez l’imprimante près d’une prise de contacte où la fiche peut être débranchée facilement.

■

Do not let the power cord become damaged or frayed.

■

If you use an extension cord with the printer, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.

■

Keep your printer and computer system away from potential sources of electromagnetic interference, such as loudspeakers or cordless telephone base units.

■

Avoid locations that are subject to rapid changes in heat or humidity, shocks or vibrations, or dust.

■

Leave enough room around the printer for sufficient ventilation.

■

Do not place the printer near a radiator or heating vent or in direct sunlight.

■

Place the printer on a flat, stable surface that extends beyond the printer base in all directions. The printer will not operate properly if it is tilted or at an angle.

■

Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do not spill liquid on the printer.

■

Always turn the printer off using the P power button. The P power light flashes briefly and then goes off. Don’t switch off the power strip or unplug the printer until the P power light is off.

Requirements and Notices

■

Do not block or cover the openings in the printer’s case or insert objects through the slots.

■

Except as specifically explained in this manual, do not attempt to service the printer yourself.

■

Unplug the printer and refer servicing to qualified service personnel under the following conditions:

If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the case damaged; if the printer does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions.

Ink Cartridge Safety Instructions

■

Keep ink cartridges out of the reach of children and do not drink the ink.

■

Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply port. If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water.

■

Do not put your hand inside the printer or touch the cartridge during printing.

■

Do not move the print head by hand. You may damage the printer.

■

Install the ink cartridge immediately after you remove it from its plastic package. Leaving the cartridge unpacked for a long time before use can result in reduced print quality.

■

Do not use an ink cartridge beyond the date printed on the cartridge carton. For best results, use up the ink cartridges within six months of first installing them.

■

Store ink cartridges in a cool, dark place.

■

After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature for at least three hours before using it.

■

Do not dismantle the ink cartridges or try to refill them. This could damage the print head.

■

Do not touch the green IC chip on the side of the cartridge. This may affect normal operation and printing.

■

If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the printer. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink cartridge ink supply port or surrounding area.

■

Before transporting the printer, make sure the print head is capped in the far right position and the ink cartridges are in place. Tape the ink cartridge holder to the printer case to make sure it remains in the proper position.

Requirements and Notices

FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

■

Reorient or relocate the receiving antenna.

■

Increase the separation between the equipment and receiver.

■

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

■

Consult the dealer or an experienced radio/TV technician for help.

WARNING

The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

For Canadian Users

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Requirements and Notices

Declaration of Conformity

According to 47CFR, Part 2 and 15 for Class B Personal Computers and

Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal

Computers:

We: EPSON AMERICA, INC.

Located at: MS: 3-13

3840 Kilroy Airport Way Long Beach, CA 90806-2469 Telephone: (562) 290-5254

Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed is identical to the representative unit tested and found to be compliant with the standards. Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as required by 47CFR §2.909. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Trade Name: EPSON

Type of Product: Ink Jet Printer

Model: EPSON Stylus C82: B171A

Requirements and Notices

Epson America, Inc. Limited Warranty

What Is Covered:

printer covered by this limited warranty statement, if purchased and used in the United States or Canada, conforms to the manufacturer’s specifications and will be free from defects in workmanship and materials for a period of one (1) year from the date of original purchase. Epson also warrants that the consumable ink cartridges enclosed with the printer will perform to the manufacturer’s specified usage, which usage may expire before the expiration of the limited warranty for the EPSON printer. For warranty service, you must provide proof of the date of original purchase.

Epson America, Inc. (“Epson”) warrants to the first retail purchaser that the EPSON

What Epson Will Do To Correct Problems:

warranty period, please call the EPSON Connection at (562) 276-7525 (U.S.) or (905) 709-2567 (Canada) for warranty repair instructions and return authorization. An Epson service technician will provide telephone diagnostic service to determine whether the printer requires service. If service is needed, Epson will, at its option, exchange or repair the printer without charge for parts or labor. If Epson authorizes an exchange for the defective unit, Epson will ship a replacement printer to you, freight prepaid, so long as you use an address in Canada or the U.S. (excluding Puerto Rico and U.S. Possessions). Shipments to other locations will be made freight collect. You are responsible for securely packaging the defective unit and returning it to Epson within five (5) working days of receipt of the replacement. Epson requires a debit or a credit card number to secure the cost of the replacement printer in the event that you fail to return the defective one. If your printer is being repaired, Epson will direct you to send your printer to Epson or its authorized service center, where the printer will be fixed and sent back to you. You are responsible for packing the printer and for all costs to and from the Epson authorized service center. When warranty service involves the exchange of the printer or a part, the item replaced becomes Epson property. The replacement printer or part may be new or refurbished to the Epson standard of quality, and, at Epson’s option, may be another model of like kind and quality. Epson’s liability for replacement of the covered printer will not exceed the original retail selling price of the covered printer. Exchange products and parts assume the remaining warranty period of your original product covered by this limited warranty.

What This Warranty Does Not Cover:

Canada. This warranty is not transferable and will not apply to products purchased from an end user. This warranty does not cover any color change or fading of prints or reimbursement of materials or services required for reprinting. This warranty does not cover damage to the EPSON product caused by parts or supplies not manufactured, distributed or certified by Epson. This warranty does not cover ribbons, ink cartridges or third party parts, components, or peripheral devices added to the EPSON product after its shipment from Epson, e.g., dealer or user-added boards or components. Epson is not responsible for warranty service should the Epson label or logo or the rating label or serial number be removed or should the product fail to be properly maintained or fail to function properly as a result of misuse, abuse, improper installation, neglect, improper shipping, damage caused by disasters such as fire, flood, and lightning, improper electrical current, software problems, interaction with non-Epson products, or service other than by an Epson Authorized Servicer. If a claimed defect cannot be identified or reproduced, you will be held responsible for the costs incurred.

Should your EPSON printer prove defective during the

This warranty covers only normal use in the United States and

Requirements and Notices

THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS STATED HEREIN, ANY STATEMENT OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE VOID. EXCEPT AS PROVIDED IN THIS WRITTEN WARRANTY, NEITHER EPSON AMERICA, INC. NOR ITS AFFILIATES SHALL BE LIABLE FOR ANY LOSS, INCONVENIENCE, OR DAMAGE, INCLUDING DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR INABILITY TO USE THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY.

In Canada, warranties include both warranties and conditions.

Some jurisdictions do not allow limitations on how long an implied warranty lasts, and some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you. This warranty gives you specific legal rights and you may have other rights which vary from jurisdiction to jurisdiction.

Epson America, Inc.

■

P. O. Box 93012

■

Long Beach, CA 90809-3012

Requirements and Notices

Index

Accessories, 29, 52 Advanced settings, 14, 22 to 23 Aligning print head, 34 to 35 Archival Matte Paper, 23 Automatic mode, Macintosh, 16, 19

Background printing, 17 Banding, 45 Basic printing

Macintosh, 15 to 20

Windows, 10 to 13 Best Photo setting, 11 Blank pages, 48 Blurry images, 46 Browser, 4 Buttons, 25

Cable, printer, 59 to 60 Cancel Print Job button, 13, 17, 20, 40 Cancelling printing, 13, 17, 20, 40 Characters, incorrect, 49 Checking printer, 42 Cleaning

print head, 25 to 26

printer, 36

sheets, 36 Color Management settings, 14, 20, 22 Color problems, 47 ColorSync, 20, 21 Control panel, 41 to 42

Controlling printing

Macintosh, 20 Windows, 13

Customizing settings, 14, 21

Default settings, Windows, 13 Documentation, 3 to 5 Double-Sided Printing setting, 12, 15 Draft setting, 11, 45 DuraBrite inks, 1

Economy setting, 21 Edge Smoothing setting, 14, 22 Electronic manual, 4 to 5 Envelopes, printing on, 8 to 9 EPSON

accessories, 29, 52 help, 51 to 52 papers, 23 PhotoCenter, 2 Printer Information Center, 2, 4 to 5 Store, 29, 52 warranty, 65

Exif Print, 2

Faint images, 46 Film Factory, 2 Flip Horizontal setting, 22, 48

Index

Gamma setting, 14, 22

Head Cleaning utility, 25 to 26 Help, EPSON, 51 to 52 High Speed setting, 14, 22, 45 High-resolution images, 47

Incorrect characters, 49 Incorrect colors, 47 Ink cartridge

checking ink levels, 28

replacing, 27 to 33

safety instructions, 62 Ink Jet Transparencies, 23 Ink level, 13, 28 Ink Monitor icon, 28 Ink out light, 27, 41 Installation problems, 43 to 44 Installing

OS X software, 57 to 58

Windows 2000 software, 53 to 55

Windows 95 and NT 4.x software, 56 to 57 Inverted image, 48

Jams, paper, 48

Macintosh

background printing, 17 basic printing, 15 to 20 customizing settings, 21 to 23 installing OS X software, 57 to 58 layout settings, 17, 20 previewing printout, 17, 19 scheduling print jobs, 17, 20 system requirements, 60 uninstalling software, 50 to 51

USB, 60 Maintaining printer, 25 to 36 Margins, incorrect, 49 Matte Paper Heavyweight, 23 Media Type setting, 23

Mac OS 8.6 to 9.x, 16

Mac OS X, 19 Mirror images, 12, 48 Monitoring ink level

Macintosh, 17, 28

Windows, 13, 28 Movies, Print Show, 2, 4 Moving printer, 37

Network printing, 44 Noise, printer, 44 Nozzle check pattern, 26 to 27, 42

Orientation setting, 11, 15, 18

Layout problems, 49 Layout settings, 12, 17, 20 Lever, thickness, 45, 46 Lights, 25, 41 to 42

Index

Page Setup, Macintosh, 15, 18

Paper

feeding problems, 48 orientation, 11, 15, 18 thickness lever, 40, 45, 46

Type setting, 11, 23 Paper out light, 41 Paper Size setting, 11, 15, 18 Photo Quality Ink Jet Paper, 23 Photo RPM setting, 14, 22 Photo setting, 11 PhotoCenter, EPSON, 2 PhotoEnhance setting, 12, 16, 22 Premium Bright White Paper, 23 Previewing printout, 12, 17, 19 Print Center, 20 Print dialog box, 10 Print head

aligning, 34 to 35

cleaning, 25 to 26 Print Head Alignment utility, 34 to 35 Print quality problems, 45 to 47 Print Show movies, 2, 4 Printable Area setting, 16 Printer

cable, 59 to 60

check, 42

cleaning, 36

control panel, 41 to 42

icon, 26, 28, 32, 34

maintaining, 25 to 36

noise, 44

parts, 40

problems, 41 to 42, 44 to 45

status, 13, 20

transporting, 37 Printer Information Center, 2, 4 to 5 Printing

controlling, 13, 20

Macintosh, 15 to 23

on envelopes, 8 to 9

slow, 44

Windows, 10 to 14

Problems

installing software, 43 to 44 miscellaneous, 48 to 49 paper feeding, 48 print quality, 45 to 47 printing, 44 to 45

Progress Meter, 13

Quality Type setting, 11, 45 Quality/Speed setting, 16, 19

Reference Guide, 4 to 5 Reverse Order setting, 12 RPM technology, 1

Safety instructions, 61 to 62 Service, 51 to 52 Slow printing, 44 Smears, 46 Software

installing, 53 to 58 problems, solving, 43 to 44 summary, 2

uninstalling, 50 to 51 SoundAdvice, 51 Super MicroWeave setting, 22, 45 Support, 51 to 52 System requirements, 59 to 60

Index

Technical support, 51 to 52 Text & Image setting, 11 Text setting, 11 Text/Graph setting, 21 Thickness lever, 45, 46 Transparencies, 23 Transporting printer, 37 Troubleshooting, 39 to 48

Uninstalling software, 50 to 51 USB, 59, 60 Utilities

Head Cleaning, 25 to 26 Print Head Alignment, 34 to 35

Warranty, 65 Windows

customizing settings, 14

default settings, 13

installing software, 53 to 57

layout settings, 12

paper Type, 11, 23

previewing printout, 12

printer status, 13

printing with, 10 to 14

system requirements, 59

USB, 59 World Wide Web, 51

Index

EPSON Ink Jet Papers

Use EPSON paper and inks to get the best results from your EPSON printer! EPSON papers are specially designed to work with EPSON quick drying inks.

Premium Bright White Paper

Premium Bright White Paper has a sleek, ultra-smooth surface, and 108+ brightness. This paper delivers crisp black text and vivid, colorful images. It’s perfect for everyday printing—especially two-sided documents.

Double-Sided Matte Paper

Double-Sided Matte Paper is coated on both sides with a flat matte finish for photographic quality output. It’s the ideal media when you need high-quality double-sided printing for brochures, newsletters, or flyers.

Glossy Photo Paper 4 × 6

Here’s a water-resistant paper with a glossy finish for your photo keepsakes. It’s available in a variety of sizes, but you’ll find the 4×6inch size is just right for your digital snapshots.

™

Featuring EPSON’s exclusive new DuraBrite superior clarity, lightfastness, and water resistance.

For more information on other EPSON products and fun project ideas, look for the EPSON Print Lab Series at

www.printlabseries.com

See the inside back cover for a list of EPSON papers and ordering information.

ink technology for

How To Order EPSON Ink and Paper

To order EPSON ink cartridges and paper, call (800) 873-7766 or visit the EPSON Store at www.epsonstore.com (U.S. sales only). In Canada, call (800) 463-7766 for dealer referral.

EPSON Ink Cartridges

Black T032120

Cyan T042220

Magenta T042320

Yellow T042420

EPSON Papers

Paper name Size Part number

EPSON Premium Bright White Paper Letter (8.5 x 11 inches) S041586

EPSON Photo Quality Ink Jet Paper Letter (8.5 x 11 inches) S041062

Legal (8.5 x 14 inches) S041067

A4 (8.3 x 11.7 inches) S041061

EPSON Photo Quality Ink Jet Cards A6 (4.1 x 5.8 inches) S041054

EPSON Double-Sided Matte Paper Letter (8.5 x 11 inches) S041568

EPSON Enhanced Matte Paper (Archival Matte Paper)

EPSON Matte Paper Heavyweight Letter (8.5 x 11 inches) S041257

EPSON Glossy Photo Paper (Photo Paper) Letter (8.5 x 11 inches) S041141 (20)/ S041649 (50)/

EPSON Premium Semigloss Photo Paper Letter (8.5 x 11 inches) S041331

EPSON Ink Jet Transparencies Letter (8.5 x 11 inches) S041064

Letter (8.5 x 11 inches) S041341

S041271 (100)/ S041272 (500)

4 × 6 inches S041134 (20)/ S041671 (50)

A4 (8.3 x 11.7 inches) S041140

Notes: The names of EPSON papers do not always match the paper type settings in your printer software. See the table on page 23 or the instructions that came with your paper to select the correct paper type setting.

EPSON is always adding new papers to this list. Visit the EPSON Store at www.epsonstore.com and check out the latest media.

Epson Stylus C82 Basic User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Welcome!

About Your Software

About Your Documentation

Using the EPSON Printer Information Center

Launching the Movies

Launching the Manual

Printing from Start to Finish

Loading Paper

Loading Envelopes

Printing with Windows

Selecting the Settings You Use Most Often

Customizing Windows Print Settings

Printing on a Macintosh

Printing with OS 8.6 to 9.x

Printing with OS X

Customizing Macintosh Print Settings

Selecting the Correct Paper Type

Maintaining Your Printer

Cleaning the Print Head

Running the Head Cleaning Utility

Examining the Nozzle Check Pattern

Replacing an Ink Cartridge

Checking Your Ink Supply

Purchasing Cartridges

Ink Cartridge Precautions

Replacing an Empty or Low Ink Cartridge

Replacing a Cartridge When Print Quality Declines

Aligning the Print Head

Cleaning the Printer

Transporting the Printer

Problem Solving

Printer Parts

Diagnosing Printer Problems

Checking the Control Panel Lights

Running a Printer Check

Problems and Solutions

Setup and Software Installation Problems

Printer Problems

Quality Problems

Paper Problems

Miscellaneous Problems

Uninstalling and Reinstalling Printer Software

Windows

Macintosh OS 8.6 to 9.x

Macintosh OS X

Where To Get Help

EPSON Technical Support

Installing Software for Windows 2000, 95, NT 4.x, and Macintosh OS X

Installing Printer Software for Windows 2000

Installing Printer Software for Windows 95 and NT 4.x

Installing Printer Software for Macintosh OS X

Requirements and Notices

Windows System Requirements

Macintosh System Requirements

ENERGY STAR Compliance

Important Safety Instructions

Ink Cartridge Safety Instructions

Index

EPSON Ink Jet Papers

How To Order EPSON Ink and Paper