Epson Stylus C80 Basic User Guide

EPSON Stylus C80
®
Printer Basics
Printed on recycled paper
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.
A Note Concerning Responsible Use of Copyrighted Materials
Digital cameras and scanners, like photocopiers, conventional cameras, and ink jet printers, can be misused by improper copying and reprinting of copyrighted material. While some countries’ laws permit limited copying of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. EPSON encourages each user to be responsible and respectful of the copyright laws when using digital cameras, scanners, and ink jet printers.
Trademarks
EPSON, EPSON Stylus, and MicroWeave are registered trademarks of SEIKO EPSON CORPORATION.
ii
EPSON Print Lab, EPSON Connection, EPSON Store, and SoundAdvice are service marks, and DuraBrite, EPSON Archival and PhotoEnhance are trademarks of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
The E
NERGY STAR
Copyright © 2001 by Epson America, Inc. 11/01
emblem does not represent EPA endorsement of any product or service.
CPD-12668R3
4014244-01

Contents

WELCOME! 1
About Your Documentation
Warnings, Cautions, Notes, and Tips Viewing Your On-Screen Reference Guide 2
PRINTING FROM START TO FINISH 5
Loading Paper
Printing with Windows
Selecting the Settings You Use Most Often
Printing on a Macintosh
Selecting the Correct Media Type
Printing On Envelopes
Using PhotoEnhance, Custom, and Advanced Settings
Enhancing Photos Using Custom Project Types 17 Using Advanced Settings 18
Printing on Both Sides of the Paper 20
10 11 14 15 16 16
1 2
6 7
MAINTAINING YOUR PRINTER 23
Cleaning the Print Head 23
Examining the Nozzle Check Pattern 25
Replacing an Ink Cartridge 25
Checking Your Ink Supply 27 Ink Cartridge Precautions 28 Replacing an Empty or Low Ink Cartridge 28 Replacing a Cartridge When Print Quality Declines 31
Aligning the Print Head 34
iii
Cleaning the Printer
36
Transporting the Printer
37
PROBLEM SOLVING 39
Printer Parts
Diagnosing Printer Problems
Checking the Control Panel Lights
Running a Printer Check
Problems and Solutions
Problems Setting Up the Printer or Installing Software
Printing Problems
Print Quality Problems
Problems with Paper Feeding
Solving Miscellaneous Printout Problems
Uninstalling Printer Software
Uninstalling Windows Software
Uninstalling Macintosh Software
Reinstalling Printer Software
40 41 41 43 44 44 45 46 49 50 52 52 52 53
iv
Where To Get Help 53
EPSON Technical Support 54
REQUIREMENTS AND NOTICES 55
Windows System Requirements 55 Macintosh System Requirements 56 ENERGY STAR Compliance 57 Important Safety Instructions 57
Ink Cartridge Safety Instructions 58
FCC Compliance Statement
59
Declaration of Conformity
Epson America, Inc. Limited Warranty
60 61
INDEX 63
v

Welcome!

For business and professional users, the EPSON Stylus® C80 printer introduces a new era of superior color desktop printing. With resolutions up to 2880 × 720 dpi, it delivers ultra sharp text and clear, vibrant colors at extremely fast print speeds—up to 20 ppm for black text printing.
But what makes the EPSON Stylus C80 truly stand out from the competition is EPSON’s exclusive DuraBrite™ ink technology. This quick-drying, super-penetrating ink is both water-resistant and fade-resistant. When properly cared for, your prints can last for many years.
The light resistance of prints is rated up to seventy years with EPSON Archival prints on special media, displayed indoors, under glass. Actual print stability will vary according to image, display conditions, light intensity, humidity, and atmospheric conditions. EPSON does not guarantee the longevity of prints. Lightfastness ratings do not estimate the durability of the paper itself. For maximum print life, display all prints under glass or lamination or properly store them.
Matte Paper. This rating is based on accelerated testing of

About Your Documentation

To set up your printer and install its software, see the Start Here sheet. This book contains system requirements, important safety information, and instructions on:
viewing your on-screen Reference Guide
printing with Windows® or on a Macintosh®
maintaining the printer
solving basic problems
For more details about printing with, maintaining, or troubleshooting your printer, see your on-screen Reference Guide, as described on page 2.
1

Warnings, Cautions, Notes, and Tips

Please follow these guidelines:
Warnings must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your printer.
Tips contain additional hints for better printing.
2

Viewing Your On-Screen Reference Guide

Your printer CD-ROM includes an on-screen Reference Guide. It is in HTML format, so you need a browser—such as Microsoft® Internet Explorer 3.0 or later or Netscape Navigator™ 3.0 or later—to view it. If you are using a different browser, the pages may not display correctly. (A browser is not included on the printer software CD-ROM.)
You can view this Reference Guide from the CD-ROM or copy it to your hard drive and view it from there. Follow these steps:
1. Insert your printer software CD-ROM.
2.
Windows
: Double-click
My Computer
(for Windows XP, click
double-click your CD-ROM or DVD drive icon, then double-click the
EPSON
Macintosh
double-click the
icon.
: Double-click the
EPSON
EPSON
icon on your desktop. Then
icon in your CD-ROM window.
Start
first),
The Main Menu appears:
3. Click
View Reference Guide
.
You see this screen.
4. You can either view the manual from the CD-ROM (
Reference Guide
manual to your hard drive (
Reference Guide
View
) or copy the
Install
) and view it from there. For details on viewing the manual, see the next section.
If you copied the manual to your hard drive, you can access it at any time, as follows:
Windows
Guide
.
Macintosh
Guide
.
: Select
Start
: Open the
Programs
>
EPSON STYLUS C80
All Programs
(or
folder and double-click
)
>
EPSON
, and click
View Reference
ES C80
3
When you first open the Reference Guide, you see this screen:
Click here to expand the table of contents
Click a topic on the left to expand the table of contents. After expanding the table of contents, you can click on the topic you want to view.
If there’s a right arrow , click it to view subtopics, then click on a topic to go to it.
Click the down arrow to close a subtopic list.
4
Closed list, click to expand
Click to go to topic
If you see an icon for a graphic when viewing your Reference Guide in Netscape Navigator, click the Reload button to load the graphic.

Printing from Start to Finish

Here’s what to do to print a basic document—such as a photograph or newsletter— from loading the paper to selecting print settings to controlling the print job. Follow the instructions in these sections:
“Loading Paper” on page 6
“Printing with Windows” on page 7
“Printing on a Macintosh” on page 11
“Selecting the Correct Media Type” on page 14
If you’re already familiar with EPSON ink jet printing, you can skip to these sections:
“Printing On Envelopes” on page 15
“Using PhotoEnhance, Custom, and Advanced Settings” on page 16
“Printing on Both Sides of the Paper” on page 20
5

Loading Paper

You can load up to 150 sheets of plain paper in your printer’s sheet feeder, as long as your stack does not come above the arrow on the printer’s left edge guide.
Fan the stack of paper before loading it. Then place your paper against the right edge of the sheet feeder and slide the left edge guide against the paper. (Don’t push the paper deeper into the feeder.) Make sure the paper lies flat against the paper support.
Don’t load paper above this arrow
Slide the left edge guide against the paper
Make sure the paper lies flat against the paper support
6
Follow these guidelines when loading paper:
Fan paper before loading it and make sure it lies flat against the paper support.
Load the printable side face up. It’s usually whiter or brighter than the other side.
Always load the short edge first, even when printing in landscape mode.
Load letterhead or preprinted paper into the printer top edge first.
Don’t load paper above the arrow on the left edge guide.
If you experience paper feeding problems, try loading fewer sheets.
For instructions on using special media, see your on-screen Reference Guide.

Printing with Windows

This section describes the basic steps for printing with Windows. Make sure you have paper in the printer, as described on page 6. After you create your document in a software program, follow these steps to print:
1. From the File menu, click
Print
. You see your application’s Print dialog box (your
dialog box may look different):
2. Make sure your EPSON Stylus C80 printer is selected.
3. Click the
Setup, Printer Preferences
Properties
, or
button (
Options
) on the next screen.
If you click the print icon on your application’s tool bar instead of selecting Print from the File menu, you may not get the option to change the printer software settings before printing.
Preferences
button for Windows XP). If you see a
button, click it. Then click
Select your printer here
Click here to open your printer software
Properties
(or
You see the Main menu of your printer settings dialog box.
7
The most important thing to remember is to set the correct Media Type for the paper you’re using. The printer automatically adjusts other settings to optimize the results for your media.
Select the type of paper you loaded
Select the ink color
Select Automatic mode
Select higher-quality or faster printing
Click OK
4. Make the following settings:
Choose the Media Type for your paper (click the arrow to display the
Media Type
list). If you’re
not sure which setting to select, see page 14.
8
For Ink, select
Black
or
Color
to print a color document,
to print a grayscale or black text
document.
Set the Mode option to
Automatic
. It’s the easiest way to get good printing
results on all types of paper.
Set the slider in the Mode box to
Quality
or
Speed
to select high-quality or
faster printing. (The slider may not be available for your Media Type.)
5. Click the
Paper
tab at the top of the window if you need to change the paper size, number of copies, page orientation, or printable area.
6. Click the Layout tab if you want to reduce or enlarge your printed image, print multiple layouts, or add a watermark.
7. Click OK to return to the Print dialog box.
8. Click OK (or
Print
) to begin printing.
For more information about printer settings, click the Help button. You can also right-click any item on the screen and then click What’s This?.
After a moment, this window appears and shows the progress of your print job. You can use the buttons to cancel, pause, or restart printing. You can also see how much ink you have left.
Click to cancel printing
Click to pause or resume printing
Shows ink levels
9
For more information on printing—for example, using advanced printer settings, previewing your printout, or adding a watermark—see your on-screen Reference Guide (described on page 2) or your printer software online help.

Selecting the Settings You Use Most Often

Your printer settings apply only to the application you’re currently using. If you usually print one type of document in different applications—for example, color flyers on letter-size paper—you can change the default printer settings for all your programs.
1. Right-click the printer icon on your taskbar (in the lower right corner of your screen.
2. Select
3. Select the default settings you want to use for all your applications. Click OK
Remember that you can always change the settings in your program when you want to print different types of documents.
Another way to select your most frequently used settings quickly is to save them as a group; see your on-screen Reference Guide for details.
Printer Settings
box, as shown on page 8.
when you’re finished.
. You see the Main menu of your printer settings dialog
10

Printing on a Macintosh

This section describes the basic steps for printing on a Macintosh. Make sure you have paper in the printer, as described on page 6. After you create your document in a software program, follow these steps to print:
1. From the File menu, click
Page Setup
. You see your printer software’s page setup
dialog box (your dialog box may look slightly different):
2. Make sure
C80 Series
Verify your printer model here
is selected. If not, you need to select your printer in the
Select your Paper Size, Orientation, and Printable Area settings
Click OK
Chooser, as described on the Start Here sheet.
3. Select the correct Paper Size, Orientation, and other settings. Then click OK.
11
4. From the File menu, click
Print
. You see the main printer settings dialog box
(your dialog box may look slightly different).
The most important thing to remember is to set the correct Media Type for the paper you’re using. The printer automatically adjusts other settings to optimize the results for your media.
Select the type of paper you loaded
Select the ink color
Select Automatic mode
5. Make the following settings:
Choose the Media Type for your paper (click the arrow to display the you’re not sure which setting to select, see page 14.
For Ink, select
Color
to print a color document.
To print a grayscale or black text document,
Black
click
Set the Mode to
.
Automatic
all types of paper.
Set the slider in the Mode box to faster printing. (The slider may not be available for your Media Type.)
Select higher-quality or faster printing
Media Type
list). If
. It’s the easiest way to get good printing results on
Quality or Speed
to select higher quality or
12
6. You can also do the following:
k
Click to reduce or enlarge your image, print multiple layouts, or add a watermark.
Click to control background printing.
Click to change the Print button to Preview. You can then click it to preview your printout.
Click to check your ink levels. If the printer’s on, check to see if one of your ink cartridges is low or empty.
H ink out light is flashing or
7. Click
Print
to start printing.
If you turned on background printing, you can select Macintosh Application menu to see this dialog box:
Click to restart your print job
Click to cancel printingClick to pause printing
Click on the current print job or a waiting print job . . .
Then click here to view details of the selected print job and control print job priorities
EPSON Monitor3
from the
Click to chec ink levels
If you’re not using background printing and you need to cancel the current print job, hold down the
J key and press
the . (period) key.
13
For more information on printing—for example, using advanced settings, previewing your printout, or adding a watermark—see your on-screen Reference Guide (described on page 2).

Selecting the Correct Media Type

Your printer automatically adjusts itself for the type of paper you select in your printer software. That’s why the Media Type setting is so important. It tells your printer what kind of paper you’re using and adjusts the ink coverage accordingly.
Here are the settings you should choose for your paper:
For this paper . . . Select this Media Type setting . . .
Plain paper sheets or envelopes
EPSON Premium Bright White Paper
EPSON Photo Quality Ink Jet Paper
EPSON Photo Quality Ink Jet Cards
EPSON Photo Quality Self Adhesive Sheets
EPSON Premium Glossy Photo Paper
EPSON Premium Semigloss Photo Paper Premium Semigloss Photo Paper
EPSON Matte Paper - Heavyweight
EPSON Double-Sided Matte Paper
EPSON Archival Matte Paper Archival Matte Paper
EPSON Ink Jet Transparencies
Plain Paper
Bright White Ink Jet Paper
Photo Quality Ink Jet Paper
Premium Glossy Photo Paper
Matte Paper - Heavyweight
Double-Sided Matte Paper
Ink Jet Transparencies
14

Printing On Envelopes

You can load up to 15 envelopes at a time. Follow these steps to print on envelopes:
1. Load the envelopes short edge first against the right edge of the sheet feeder. The printable side should be up, and the flap side should be down and on the left. Slide the left edge guide against them.
Load with the printable side up and the flap side down
2. Open the printer cover and set your printer’s thickness lever to the ^ position. (Remember to move the thickness lever back to the
m position when you’re done.)
Make sure the flap side is on the left
3. Make the following settings in your printer software:
For Media Type, select
For Orientation, select
For Paper Size, select
Envelope #10
(Macintosh)
Plain Paper
Landscape
Envelope #10 4 1/8 × 9 1/2 in
(Windows) or
See page 7 (Windows) or page 11 (Macintosh) for more information about making printer software settings.
15

Using PhotoEnhance, Custom, and Advanced Settings

When you’re printing special projects, you can customize your printer software settings, as described in these sections:
“Enhancing Photos” below
“Using Custom Project Types” on page 17
“Using Advanced Settings” on page 18
For additional information on these settings, see the on-screen Reference Guide, as described on page 2.

Enhancing Photos

The printer software includes PhotoEnhance™ options that adjust image brightness and contrast to improve the appearance of low-resolution or improperly exposed photos. You can also use PhotoEnhance to add special effects.
If you’re printing high-resolution images, you may want to use the Automatic setting instead, as described on page 8 (Windows) or page 12 (Macintosh).
16
PhotoEnhance does not affect your original image; it only affects your printout. Printing with PhotoEnhance may take longer on some systems.
To use PhotoEnhance, you must select Color ink; you cannot turn on PhotoEnhance with Black ink selected.
To use PhotoEnhance, set the Mode option to dialog box.
Macintosh
PhotoEnhance
Windows
in your printer settings
If your photo was taken with a digital camera, select
Digital Camera Correction
to
give your printed images the appearance of photos taken with a film camera.
For more fine-tuning, select from a list of specialized settings for photographs, such as
People
or
Nature
or select special filters, such as
,
Soft Focus
or a
Sepia
tint.

Using Custom Project Types

Your printer software includes custom project types with preset printing options. This lets you quickly select the best settings for your type of document, or select a color-matching method for your project.
To access the project types, click open it.
Macintosh
Custom
, then click the
Custom Settings
Windows
list to
17
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