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Quick Start Guide
EPSON TM-C3400
SecurColor Color Ink-jet printer
Item# UEPS
1) Quick Install Guide 2-6
2) Initial Ink Charge 7
3) Quick Reference Sheet for pc/nametag
recommended print settings
recommended print settings
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ColorWorks Quick Install Guide
1. Unpack
• Sample label paper roll
• Starter ink cartridge
• Paper ejection tray
• USB cable(USB interface model only)
• User’s Manual
• AC cable
2. Drivers, utilities and manuals can be downloaded from www.pos.epson.com
select Tech Resources on the upper left side, then select the
SecurColor/ColorWorks C3400 printer. Download the TM-C3400 Easy Setup
Software.
3. Part Names
,
4. Plug in AC cable and USB or Ethernet
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5.
6. Put in sample roll of Gap label media found in the box.
Note: The printer is set to detect margins between labels out of factory. If you
insert a continuous or black mark roll, the printer will spit out paper looking for
a gap. You can change this setting after the printer has been initialized. Please
refer to the Media Edge Detection PDF.
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7. Shake the cartridge about 3-4 times. Insert the ink cartridge.
8. Turn the power ON.
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9. Do not touch the printer until the ink initialization is complete and you have
a solid power green light. The initialization process will take up to 8
minutes.(Do not open the Paper cover or Ink cover during the process)
10. Cancel Found New Hardware Wizard if it pops up.
11. Once you have downloaded the Easy Setup software, extract the files (take note of
the location where you will extract them).
12. Go to the folder where you have extracted the files and run Easy Setup Software.
Ignore the unknown publisher warnings.
13. Install the Easy Setup Software using the install wizard.
14. Once the Easy Setup Software is installed, select install driver.
15. Select Local for USB setup or Network for Ethernet setup.
16. Follow on screen instructions.
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17. Complete the Setup Wizard to select the appropriate settings for the media you
are using.
For further support please contact the following:
Epson Advanced Product Support (APS) Center
With just one phone call, you can access world-class technical assistance for any Epson
System Device product. Our APS center is ready to answer your advanced technical
questions, Monday-Friday 6am-5pm Pacific Time.
Epson APS Center: (562) 276-1314 Option 3
APS logs and tracks your call to make sure your question is resolved. Through a welldefined escalation process, the APS staff has access all the way to the design group, if
necessary, to resolve more serious problems.
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On the first use of our TM-C3400 Inkjet Printer, we
will be filling the ink channels and printhead with ink.
Once you start an ink cartridge in the printer for
the first time, please, leave the printer alone until
the green power light stops flashing. Opening a
door (ink or media) or turning the power on/off will
restart this filling cycle. Repeated cycling of the doors
or power may result in depleting this initial cartridge
before you print anything.
After this fill cycle is complete, less purging of the
ink will occur (typically 3-5 secs) with each door
opening or power cycling. This cycling is normal so
that we keep the printer ready for you to use. Unless
the printer will be idle for an extended time (typically,
more than a week), leave it on. The printer has Auto
Nozzle Checking technology and will keep it ready to
use with a minimal use of cleaning ink.
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Quick Reference
EPSON TM-C3400
SecurColor Color Ink-jet printer
Item# UEPS
*IMPORTANT - These settings are to be adjusted AFTER the intial
printer setup outlined on pp. 2-6 has been completed.
To begin, please go to the ‘Start’ menu. Click on ‘Devices and Printers’.
Right click on the Epson printer and go to ‘Printer Preferences’.
Under the ‘General’ tab:
1. Ensure Media Type is set to ’Fine Media Label’
2. Create your name tag size by clicking on ‘Add/Del (W)’ by ‘Media Layout’
to create a 4x3 or 4x6 badge. Once you create your name tag size, name
this this tag (For example: ‘4x3 Name Tag’) under ‘Media Layout Name’.
Click Save and OK. Ensure this new tag is selected from the drop down
menu under ‘Media Layout’
QUICK REFERENCE SHEET
PRINT SETTINGS 4”x3” NAME TAG
[Note-If the diagram of the nametag is defaulting to mm instead of inches,
back out of this screen and go into the ‘Driver Utilities’ tab and click on
‘Driver Preferences’. Ensure ‘Units to Use’ at the bottom of the screen is
set to inches.]
3. ‘Print Quality’ should be set to ‘Quality’
4. ‘Media Source’ should be set to ‘Roll Media’, and ‘Save Roll Media’ set to
‘No Saving’
5. ‘Auto Cut’ should be set to ‘After Every Page’
6. Under the ‘Page Layout’ tab, ensure ‘Orientation’ is set to ‘Portrait’
7. Under the ‘Maintenance and Utilities’ tab, click on ‘Media Position
Detection’ and ensure it is set to ‘No Detection’
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