Epson Scanner User Manual

Copyright and Trademarks 1

Copyright and Trademarks

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko
Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein.
Neither is any liability assumed for damages resulting from the use of the information contained herein.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or
abuse of this product or unauthorized modifications, repairs, or alterations to this product.

Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use
of any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.

EPSON

®

is a registered trademark, and EPSON STYLUS™ and Exceed Your Vision are trademarks of Seiko
Epson Corporation.
Microsoft

®

and Windows® are registered trademarks of Microsoft Corporation.

Adobe

®

, Adobe Reader®, Acrobat®, and Photoshop® are registered trademarks of Adobe Systems Incorporated.

Apple

®

, Macintosh®, and ColorSync® are registered trademarks of Apple Computer, Inc.

ABBYY

®

and ABBYY FineReader® names and logos are registered trademarks of ABBYY Software House.

PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation.
Copyright © 2001 Seiko Epson Corporation. All rights reserved.

SDHC™ is a trademark.

Memory Stick, Memory Stick Duo, Memory Stick PRO, and Memory Stick PRO Duo are trademarks of Sony
Corporation.

xD-Picture Card™ is a trademark of Fuji Photo Film Co.,Ltd.

EPSON Scan software is based in part on the work of the Independent JPEG Group.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective companies.

Copyright © 2006 Seiko Epson Corporation. All rights reserved.

2

Copyright and Trademarks

Safety Instructions

Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Restrictions on Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Chapter 1 Overview of Your Scanner Features

Color Restoration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Available Scanning Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Using EPSON Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Using the EPSON Creativity Suite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Chapter 2 Placing Originals on the Scanner

Placing Documents or Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Placing Large or Thick Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Chapter 3 Scanning Documents or Photos

Starting a Scan With EPSON Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Starting a Scan With the EPSON Creativity Suite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Starting a Scan With Another Scanning Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Selecting EPSON Scan Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Overview of the EPSON Scan Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Selecting File Save Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using Full Auto Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Changing the Scan Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Selecting Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Selecting the Scan Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Previewing and Adjusting the Scan Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Adjusting the Color and Other Image Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Selecting the Scan Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Finishing the Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Contents

3

Chapter 4 Using the Scanner Features

Restoring Color in Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Using the Color Palette Function (Professional Mode Only) . . . . . . . . . . . . . . . . . . . . . 43

Using the Scanner as a Copier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Scanning to a PDF File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Scanning to an E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Converting Scanned Documents Into Editable Text (For DX6000 Series) . . . . . . . . . . . . . . 52

Chapter 5 Maintenance

Replacing the Scanner Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Chapter 6 Troubleshooting

Reading the LCD Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Scanner Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

The Scanner Does Not Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

The Scanner is Not Recognized by Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

You Cannot Scan Multiple Images at One Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Scanning Software Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

You Cannot Start EPSON Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

The Scanner Software Does Not Work Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Scanning Takes a Long Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Scan Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

The Edges of Your Document Are Not Scanned . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

You See Only a Few Dots in Your Scanned Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

A Line Of Dots Always Appears in Your Scanned Images . . . . . . . . . . . . . . . . . . . . . . 60

Straight Lines in Your Image Come Out Crooked . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Your Image is Distorted or Blurred. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Colors Are Patchy or Distorted at the Edges of Your Image . . . . . . . . . . . . . . . . . . . . . 61

Your Scanned Image is Too Dark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

An Image on the Back of Your Original Appears in Your Scanned Image. . . . . . . . . . . 62

Ripple Patterns Appear in Your Scanned Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Characters Are Not Recognized Well When Converted Into Editable Text (OCR) . . . . 63

Scanned Colors Differ From the Original Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

You Have Trouble Adjusting the Scan Area in the Thumbnail Preview. . . . . . . . . . . . . 64

Uninstalling Your Scanning Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Uninstalling EPSON Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Uninstalling the EPSON Creativity Suite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Uninstalling the On-screen User’s Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

4

Appendix A Where To Get Help

Technical Support Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Before Contacting Epson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Help for Users in Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Help for Users in Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Help for Users in Singapore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Help for Users in Thailand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Help for Users in Vietnam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Help for Users in Indonesia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Help for Users in Hong Kong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Help for Users in Malaysia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Help for Users in India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Help for Users in the Philippines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Chapter B Technical Specifications

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Windows System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Macintosh System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Scanner Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Memory Card Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Standards and Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Chapter C Using a Memory Card

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Handling Memory Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Memory card copying precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Supported memory cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Inserting a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Removing the memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Copying Files Between a Memory Card and Your Computer . . . . . . . . . . . . . . . . . . . . . . . . 88

Copying files to your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Saving files to a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Disconnecting or Turning Off the Scanner. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Windows XP x64 and XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

5

Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Windows Me and 98 SE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Macintosh. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Safety Instructions 6

Safety Instructions

Important Safety Instructions

Read all these instructions, and follow all warnings and instructions marked on the

scanner.

❏ In this document, warnings, cautions, and notes indicate the following:

w

Warnings

must be followed carefully to avoid bodily injury.

c

Cautions

must be observed to avoid damage to your equipment.

Notes

contain important information and useful tips on the operation of this product.

❏ Place the scanner close enough to the computer for the interface cable to reach it

easily. Do not place or store the scanner outdoors, near excessive dirt or dust, water,
heat sources, or in locations subject to shocks, vibrations, high temperature or
humidity, direct sunlight, strong light sources, or rapid changes in temperature or
humidity. Do not use with wet hands.

❏ Place the scanner near an electrical outlet where the power cord can be easily

unplugged.

❏ The power-supply cords should be placed to avoid abrasions, cuts, fraying, crimping,

and kinking. Do not place objects on top of the power-supply cords and do not allow the
power-supply cords to be stepped on or run over. Be particularly careful to keep all the
power-supply cords straight at the ends and the points where they enter and leave the
transformer.

❏ Use only the type of power source indicated on the scanner’s label.

❏ When connecting this scanner to a computer or other device with a cable, ensure the

correct orientation of the connectors. Each connector has only one correct orientation.
Inserting a connector in the wrong orientation may damage both devices connected by
the cable.

❏ Avoid using outlets on the same circuit as photocopiers or air control systems that

regularly switch on and off.

Safety Instructions 7

❏ If you use an extension cord with the scanner, make sure the total ampere rating of the

devices plugged into the extension cord does not exceed the cord’s ampere rating.
Also, make sure the total ampere rating of all devices plugged into the electrical outlet
does not exceed the electrical outlet’s ampere rating. Do not place multiple loads on the
electrical outlet.

❏ Never disassemble, modify, or attempt to repair the power cord, scanner, or options by

yourself, except as specifically explained in the scanner’s guides.

❏ Do not insert objects into any opening as they may touch dangerous voltage points or

short out parts. Beware of electrical shock hazards.

❏ Do not use aerosol products that contain flammable gases inside or around this

product. Doing so may cause fire.

❏ Unplug the scanner and refer servicing to qualified service personnel under the

following conditions: The power cord or plug is damaged; liquid has entered the
scanner; the scanner has been dropped or the case has been damaged; the scanner
does not operate normally or exhibits a distinct change in performance. (Do not adjust
controls that are not covered by the operating instructions.)

❏ Allow spaces behind the scanner for the cables, and space above the scanner so that

you can fully raise the document cover.

❏ If you are not going to use the scanner for a long period, be sure to unplug the power

cord from the electrical outlet.

❏ Be careful not to trap your fingers when closing the scanner unit.

❏ Do not remove a memory card or turn off the scanner while the memory card light is

flashing.

❏ The methods for using memory cards vary according to card type. Be sure to refer to

the documentation packaged with your memory card for details.

❏ Use only memory cards compatible with the scanner. See "Inserting a memory card" on

page 85.

❏ For Hong Kong and Singapore users:

If damage occurs to the plug, replace the cord set or consult a qualified electrician.
Replace fuses only with fuses of the correct size and rating.

Restrictions on Copying

Observe the following restrictions in order to ensure the responsible and legal use of your

scanner.

Safety Instructions 8

Copying of the following items is prohibited by law:

❏ Bank bills, coins, government-issued marketable securities, government bond

securities, and municipal securities

❏ Unused postage stamps, pre-stamped postcards, and other official postal items

bearing valid postage

❏ Government-issued revenue stamps, and securities issued according to legal

procedure

Exercise caution when copying the following items:

❏ Private marketable securities (stock certificates, negotiable notes, checks, etc.),

monthly passes, concession tickets, etc.

❏ Passports, driver’s licenses, warrants of fitness, road passes, food stamps, tickets, etc.

Responsible use of copyrighted materials

Scanners can be misused by improperly copying copyrighted materials. Unless acting on

the advice of a knowledgeable attorney, be responsible and respectful by obtaining the

permission of the copyright holder before copying published material.

Overview of Your Scanner Features 9

Chapter 1

Overview of Your Scanner Features

Color Restoration

Using the Color Restoration feature in your scanning software, you can transform an old,

faded, or badly-exposed photo into one with true-to-life color and sharpness. You can

restore printed photos.

For instructions on using this feature, see "Restoring Color in Photos" on page 41.

Available Scanning Methods

Your scanner gives you a variety of ways to scan. You can select the method that works

best for the project you are scanning and the way you like to work.

Using EPSON Scan

EPSON Scan lets you control all aspects of scanning and includes three modes:

Original image Color Restoration

applied

Overview of Your Scanner Features 10

❏ Full Auto Mode lets you scan quickly and easily, without selecting any settings or

previewing your image. This is the default mode in EPSON Scan.

❏ Home Mode lets you customize a few scanning settings and check their effects with a

preview image.

❏ Professional Mode gives you total control of your scanning settings and lets you check

their effects with a preview image.

You can use EPSON Scan as a “standalone” program to scan your image to a file on your

computer. To scan documents or photos, see "Starting a Scan With EPSON Scan" on

page 15.

EPSON Scan also starts when you use a scanning option in EPSON File Manager. To

scan documents or photos, see "Starting a Scan With the EPSON Creativity Suite" on page

17.

You also use EPSON Scan whenever you scan with another TWAIN-compliant program,

such as Adobe Photoshop Elements. To scan documents or photos, see "Starting a Scan

With Another Scanning Program" on page 19.

Using the EPSON Creativity Suite

The EPSON Creativity Suite is a group of programs that let you scan, save, manage, edit,

and print your images. Using the main program, EPSON File Manager, you can scan and

save your images, and then display them in an easy-to-use window.

From EPSON File Manager, you can select multiple images and print them, drag them to

a document, or attach them to an e-mail message.

Overview of Your Scanner Features 11

To scan documents or photos, see "Starting a Scan With the EPSON Creativity Suite" on

page 17.

You can use these project programs in the EPSON Creativity Suite by selecting them in

EPSON File Manager or by selecting them in the EPSON Creativity Suite folder and

running them as standalone programs:

❏ Scan and Copy to print your scanned image on a printer connected to your computer.

You can enlarge and reduce, print in color or black & white, restore faded colors,
enhance text, and adjust image brightness and contrast. For details, see "Using the
Scanner as a Copier" on page 46.

❏ Copy to Fax to scan and then fax your images, if you have already installed a fax

program or driver. See the EPSON File Manager or Copy Utility Help for instructions.

❏ Attach to e-mail to open your e-mail program and attach your image to an e-mail

message. You can also adjust the image size before you attach it.

❏ Easy Photo Print to open your images in EPSON Easy Photo Print so you can

enhance, lay out, and print your photos on your printer. See EPSON File Manager or
EPSON Easy Photo Print Help for instructions.

Note:

Additional project programs may be available, depending on the software you have installed on

your system.

Placing Originals on the Scanner 12

Chapter 2

Placing Originals on the Scanner

Placing Documents or Photos

Before scanning a document, remember to respect the rights of copyright owners. Do not

scan published text or images without first checking their copyright status.

c

Caution:

Do not place heavy objects on the document table glass and do not press the glass with too
much force.

1. Make sure that the feeder guard is closed, and then open the document cover.

2. Place your document or photo on the document table, face down on the glass. Make
sure the top of the document or photo is against the upper left corner of the document
table.

Placing Originals on the Scanner 13

3. If you are scanning multiple photos at once, position each photo at least 20 mm (0.8
inches) apart from the others.

If you are scanning large or thick documents, you can remove the document cover. See
"Placing Large or Thick Documents" on page 13 for instructions.

4. Close the document cover gently so that your original does not move.

Note:

❏ Always keep the document table clean.

❏ Do not leave photos on the document table for an extended period of time as they may stick

to the glass.

To scan your document or photo, see "Starting a Scan With EPSON Scan" on page 15.

Placing Large or Thick Documents

When you scan a large or thick document, you can remove the document cover.

Placing Originals on the Scanner 14

1. Open the document cover.

2. Pull the document cover straight up and off the scanner.

Note:

❏ When scanning without the document cover, gently press down on your document to flatten

it.

❏ When you are finished scanning, replace the document cover in the reverse order that you

removed it.

Scanning Documents or Photos 15

Chapter 3

Scanning Documents or Photos

Starting a Scan With EPSON Scan

If you want to scan an image and save it directly to a file, you can start EPSON Scan as a
“standalone” program.

1. Place your document or photo on the scanner. See "Placing Documents or Photos" on
page 12 for instructions.

2. Do one of the following to start EPSON Scan:

Windows:

Double-click the EPSON Scan icon on your desktop.

Or select Start > All Programs or Programs > EPSON Scan > EPSON Scan.

Mac OS X:

Open the Applications folder and click the EPSON Scan icon.

The EPSON Scan window appears.

Scanning Documents or Photos 16

3. If the Mode setting in the upper right corner of the window is set to Full Auto Mode,
click the Scan button. For instructions on selecting optional settings, see "Using Full
Auto Mode" on page 23.

If you are in Home or Professional Mode, see "Selecting Basic Settings" on page 26.

Note:

To change scan modes, see "Changing the Scan Mode" on page 25.

4. The File Save Settings window appears. For instructions on selecting options, see
"Selecting File Save Settings" on page 21.

5. When you are finished selecting File Save Settings, click OK. EPSON Scan starts
scanning in Full Auto Mode.

Scanning Documents or Photos 17

6. The scanned image is automatically saved in the specified location.

If the Open image folder after scanning checkbox is selected in the File Save
Settings window, Windows Explorer or the Macintosh Finder automatically opens to the
folder where the scanned image was saved.

For more information, see "Using Full Auto Mode" on page 23.

Starting a Scan With the EPSON Creativity Suite

When you scan with the EPSON Creativity Suite, you first scan and save the image file
using EPSON File Manager. Then you use the other project options in the EPSON File
Manager window to print, attach, or import your image files.

1. Place your document or photo on the scanner. See "Placing Documents or Photos" on
page 12 for instructions.

2. Do one of the following to start EPSON File Manager:

Windows:

Double-click the EPSON File Manager icon on your desktop.

Or, select Start > Programs or All Programs > EPSON Creativity Suite > EPSON

File Manager.

Mac OS X:

Double-click the EPSON File Manager for X icon on your desktop.

Or, open the Applications > EPSON > Creativity Suite > File Manager folders and
double-click the EPSON File Manager for X icon.

You see a window asking if you want to see program instructions.

3. If you want to view the program instructions, click Next and follow the on-screen
instructions.

Note:

To turn off display of the program instruction window, click the Do Not Show Next Time
checkbox.

Scanning Documents or Photos 18

You see the EPSON File Manager window:

4. Click the scanner icon in Load Photos in the upper left corner. You see an EPSON
Scan window.

5. If the Mode box at the top right of the EPSON Scan window is set to Full Auto Mode,
click the Scan button. (For more information on selecting optional settings, see "Using
Full Auto Mode" on page 23.)

If the Mode box is set to Home Mode or Professional Mode, see "Selecting Basic
Settings" on page 26 for instructions.

Note:

If you want to change the scanning mode, see "Changing the Scan Mode" on page 25.

Scanning Documents or Photos 19

6. The File Save Settings window appears. For instructions on selecting options, see
"Selecting File Save Settings" on page 21.

7. When you are finished selecting File Save Settings, click OK. Your image is scanned,
saved in the specified format and location, and displayed as a thumbnail in the EPSON
File Manager window. See "Finishing the Scan" on page 39 for details.

Starting a Scan With Another Scanning Program

You can use any TWAIN-compliant scanning program, such as Adobe Photoshop
Elements or ArcSoft PhotoImpression, to scan with your scanner. You open the program,
select EPSON Scan as your scanning program, and scan. When you are finished, the
scanned image opens in your scanning program so you can modify, print, and save it.

1. Place your document or photo on the scanner. See "Placing Documents or Photos" on
page 12 for instructions.

2. Start your scanning program.

Double-click the program icon from your desktop, if it is available, or do one of the
following:

Windows:
Select Start > All Programs or Programs >program folder > program icon.

Mac OS X:

Open the Applications folder, select the program folder, and click the program icon.

3. Do one of the following:

Photoshop Elements and other programs:
Open the File menu and select Import or Acquire.

Scanning Documents or Photos 20

PhotoImpression:

Open the File menu and select Get Photo, then select Camera/Scanner.

4. Select your scanner.

In some programs, you must select the scanner as the “source” first. If you see a Select
Source option, choose it and select your scanner there first.

Note for Windows XP users:

Do not choose a WIA option for your scanner from the Import or Acquire list; your scanner will
not work correctly.

EPSON Scan starts automatically. For instructions on using it, see "Selecting EPSON
Scan Settings" on page 20.

Selecting EPSON Scan Settings

Overview of the EPSON Scan Modes

EPSON Scan lets you control all aspects of scanning and includes three modes:

❏ Full Auto Mode lets you scan quickly and easily, without selecting any settings or

previewing your image. This is the default mode in EPSON Scan.

Full Auto Mode is best when you need to scan documents or photos at 100% size and
you do not need to preview the images before scanning. You can restore faded colors
by clicking the Customize button.

See "Using Full Auto Mode" on page 23 for instructions on scanning in this mode.

❏ Home Mode lets you customize some scanning settings and check their effects with a

preview image.

Home Mode is best when you want to preview images of photos before scanning them.
You can size the image as you scan, adjust the scan area, and adjust many image
settings, including color restoration.

See "Changing the Scan Mode" on page 25 for instructions on switching to Home
Mode.

See "Selecting Basic Settings" on page 26 for scanning steps.

❏ Professional Mode gives you total control of your scanning settings and lets you check

their effects with a preview image.

Scanning Documents or Photos 21

Professional Mode is best when you want to preview your image and make extensive,
detailed corrections to it before scanning. You can sharpen, color correct, and enhance
your image with a full array of tools, including color restoration.

See "Changing the Scan Mode" on page 25 for instructions on switching to Professional
Mode.

See "Selecting Basic Settings" on page 26 for scanning steps.

Selecting File Save Settings

When you see the File Save Settings window, you need to select the location, name, and
format of the scanned image file you want to save.

1. In the File Save Settings window, specify the location in which you want to save your
scanned image. Click the My Documents or My Pictures buttons (Windows), or the
Documents or Pictures button (Mac OS X).

If you want to select another folder, click Other, then click Browse (Windows) or
Choose (Mac OS X) and select the folder.

2. Specify a file name prefix with an alphanumeric character string. A 3-digit number is
automatically added to the file name, but you can change the Start Number if you like.
If you are scanning multiple images at once, each image will receive a different 3-digit
number.

Note:

❏ With Windows, the following characters cannot be used in the prefix.

\, /, :, ., *, ?, ", <, >, |

❏ In Mac OS X, you cannot use a colon (:) in the prefix.

3. Select a file format as described in the following table. Depending on the format, the
Options button may be available for selecting detailed settings.

Scanning Documents or Photos 22

4. The checkboxes at the bottom of the window give you these options:

❏ Overwrite any files with the same name

Select this option if you want to reuse the selected file name and location and
overwrite previous files with the same names.

❏ Show this dialog box before next scan

Select this option if you want the File Save Settings window to appear automatically
before you scan. If you deselect it, you must click the arrow to the right of the Scan
button and select File Save Settings to open the window.

❏ Open image folder after scanning

Select this option if you want EPSON File Manager, Windows Explorer, or the
Macintosh Finder to automatically open the folder where your scanned image is
saved when EPSON Scan finishes scanning.

Format (File
Extension)

Explanation

BITMAP
(*.BMP)
(Windows
only)

A standard image file format for Windows. Most Windows programs,
including word processing programs, can read and prepare images in this
format.

JPEG (*.JPG) A compressed file format in which the compression level can be selected.

The JPEG format lets you highly compress image data. However, the
higher the compression, the lower the image quality. Any lost image
quality data cannot be restored and the quality deteriorates each time
the data is saved. The TIFF format is recommended when modification
and retouching are required.

Multi-TIFF
(*.TIF)

A TIFF format where multiple pages are saved to the same file. You can
also edit the scanned images before saving them. See EPSON Scan Help
for details. To open Multi-TIFF files, you need a program that supports it.

PDF (*.PDF) A document format that can be read on both Windows and Macintosh

systems (platform independent). To use PDF documents, you need Adobe
Reader or Acrobat. Multi-page documents can be saved as one PDF file.
When you save color or grayscale images in PDF, you can select a
compression level. You can also edit the scanned images before saving
them. See "Scanning to a PDF File" on page 48 for details.

PICT (*.PCT)
(Macintosh
only)

A standard image file format for Macintosh. Most Macintosh programs,
including word processing programs, can read and prepare images in this
format.

PRINT Image
Matching II
JPEG (*.JPG)
or TIFF (*.TIF)

A file format that includes PRINT Image Matching II data for enhanced
quality and a wider color range. PRINT Image Matching II compatible
printers can then print using this data for brilliant, true-to-life results. (PRINT
Image Matching data does not affect the way the image displays on a
screen.) Available in JPEG or TIFF format.

TIFF (*.TIF) A file format created for exchanging data between many programs, such

as graphic and DTP software. When scanning black & white images, you
can specify the compression type.

Scanning Documents or Photos 23

5. Click OK. EPSON Scan starts scanning.

The scanned image is automatically saved in the file and location you chose.

Using Full Auto Mode

When you start EPSON Scan for the first time, it runs in Full Auto Mode and displays the
EPSON Scan standby window:

Note:

❏ If you want to change the scan mode, see "Changing the Scan Mode" on page 25.

❏ If you have a problem scanning your photo or document in Full Auto Mode, try scanning it in

Home or Professional Mode instead.

Scanning Documents or Photos 24

1. If you want to select a custom resolution or restore faded colors in your image, click the
Customize button. You see the Customize window:

Select your settings and click OK. (For details on selecting settings, click the Help
button.)

2. Click the Scan button.

3. The File Save Settings window appears. For instructions on selecting options, see
"Selecting File Save Settings" on page 21.

4. When you are finished selecting File Save Settings, click OK. EPSON Scan starts
scanning in Full Auto Mode.

Scanning Documents or Photos 25

EPSON Scan previews your image, detects which type of original it is, and selects the
scan settings automatically. After a moment, you see a small capture of your image in
the EPSON Scan window.

Note:

❏ If you need to change any settings, click the Pause button. You return to the EPSON Scan

standby window.

❏ If you need to cancel scanning, click the Cancel button when it appears.

5. Depending on how you started EPSON Scan, the program saves the file to the location
you specified or opens the scanned image in your scanning program. See "Finishing
the Scan" on page 39 for details.

Changing the Scan Mode

To change the scan mode, click the arrow in the Mode box at the top right of the EPSON
Scan window. Then select the mode you want to use from the list that appears.

Note:

The mode you select remains in effect when you start EPSON Scan the next time.

Scanning Documents or Photos 26

For instructions on scanning using these modes, see:

❏ Full Auto Mode: "Using Full Auto Mode" on page 23.

❏ Home or Professional Mode: "Selecting Basic Settings" on page 26.

Selecting Basic Settings

When you start EPSON Scan in Home or Professional Mode, you see the main EPSON
Scan window:

Home Mode

Scanning Documents or Photos 27

Professional Mode

Before you scan your document or photo, you need to select these basic settings:

❏ Original settings. These tell EPSON Scan the type of document or photo you are

scanning.

❏ Destination settings. These tell EPSON Scan how you plan to use your scanned image

so it can select the correct default resolution (scan quality) for you.

Follow these steps to select the basic settings for a document or photo in EPSON Scan:

1. Do one of the following to select your document type:

Home mode:
Click the arrow to open the Document Type list and select the type of original you are
scanning. Then click the Color, Grayscale, or Black & White button to select the
colors in the original.

Professional mode:
Click the arrow in the Auto Exposure Type list and select Document or Photo.

Scanning Documents or Photos 28

2. Do one of the following to select your destination setting(s):

Home mode:
Click the button for the way you plan to use the scanned image in the Destination box:

❏ Screen/Web for images you will view only on a computer screen or post on the web.

❏ Printer for images you will be printing or converting to editable text with an OCR

(Optical Character Recognition) program.

❏ Other if you want to select a specific resolution for other purposes.

Professional mode:

Click the arrow to open the Image Type list and select the detailed image type you are
scanning:

3. EPSON Scan selects a default resolution setting based on the original and destination
settings you select. See "Selecting the Scan Resolution" on page 28 to continue
scanning.

Selecting the Scan Resolution

In Home Mode, you can change the resolution only if you select Other as the Destination
setting.

In Professional Mode, you can select the resolution you want at any time.

Image Type setting Type of image you are scanning

24-bit Color Color photo

Color Smoothing Color graphics, such as a chart or graph

8-bit Grayscale Black-and-white photo with just a few shades of gray

Black & White Document with black text and/or line art

Scanning Documents or Photos 29

Before you select the scan resolution, you should consider whether you will enlarge the
images, and if so, whether you will enlarge them before or after you scan. Follow these
guidelines:

❏ You will not be enlarging the images.

If you will scan the images at 100% size or smaller and will not enlarge them later, you
can accept the Resolution setting selected by EPSON Scan based on your original and
destination settings.

❏ You will enlarge the images as you scan them (increase the Target Size setting).

If you will enlarge the images in EPSON Scan so you can use them at a larger size, you
can accept the Resolution setting selected by EPSON Scan based on your original and
destination settings.

❏ You will scan the images at their original size, but then enlarge them later in an

image-editing program.

If you plan to enlarge your images later in an image-editing program, you need to
increase the Resolution setting to retain a high image quality after enlargement.
Increase the resolution by the same amount you will increase the image size. For
example, if the resolution is 300 dpi (dots per inch), but you will increase the image size
by 200% in an image-editing program, change the Resolution setting to 600 dpi in
EPSON Scan.

Click the arrow next to the Resolution list and select the number of dots per inch at which
you want to scan. See the table below for some guidelines:

After selecting the Resolution, you can preview your image and make any necessary
adjustments. See "Previewing and Adjusting the Scan Area" on page 29 to continue
scanning.

Previewing and Adjusting the Scan Area

Once you have selected your basic settings and resolution in Home or Professional Mode,
you can preview your image and select or adjust the area of the image(s) you want to scan.
EPSON Scan displays the preview image(s) in a separate Preview window on your screen.

There are two types of preview:

What you will do with the scanned image Suggested scan resolution

Se nd via e-mai l , upload to web, view onl y
on the screen

96 to 150 dpi

Print, convert to editable text (OCR) 300 dpi

Fax 200 dpi

Enlarge after scanning at 100% Increase Resolution setting by same amount you

will increase image size after scanning

Scanning Documents or Photos 30

❏ Normal preview displays your previewed images in their entirety. You must select the

scan area and make any image quality adjustments manually. Normal is the default
preview type in Professional Mode, but you can also select it in Home Mode, if
available.

❏ Thumbnail preview displays your previewed images as thumbnails. EPSON Scan

automatically locates the edges of your scan area and applies automatic exposure
settings to the images. Thumbnail is the default preview type in Home Mode, but you
can also select it in Professional Mode, if available.

Note:

Depending on your document type and other settings, Normal preview may be automatically
selected and you will not be able to change to Thumbnail preview.

Follow these steps to preview your image(s) in Home or Professional Mode:

1. Click the Preview button toward the bottom of the EPSON Scan window. If you want to
check or change the preview type, click the arrow next to the Preview button, if it is
available.

EPSON Scan prescans your image(s) and displays them in one of the following
Preview windows:

Scanning Documents or Photos 31

Normal preview

Thumbnail preview

Note:

If the edge of your document or photo is not scanned, move it away from the edge of the
document table slightly.

Scanning Documents or Photos 32

2. If you are viewing the Thumbnail preview, you can do the following to adjust the
image(s):

❏ To zoom in on an image, double-click its thumbnail, or click the thumbnail and click

the Full Size tab near the top of the Preview window.

❏ To rotate an image or flip it horizontally (like a mirror image), click its thumbnail and

click the rotation icon or mirroring icon.

❏ To adjust the scan area to crop your image, you can create and move a marquee

that marks the edges of your scan. See "Adjusting the Scan Area (Marquee)" on
page 33 for instructions.

❏ To adjust the image quality, click the image(s) you want to modify and make the

adjustments as described in "Adjusting the Color and Other Image Settings" on
page 34. If you want to apply the adjustments you have made to all your images,
click the All button.

3. If you are viewing the Normal preview, you can do the following to adjust the image(s):

❏ To select your scan area, click the auto locate icon to place a marquee that

marks the edges of your image area. You can move the marquee to change the
scan area. See "Adjusting the Scan Area (Marquee)" on page 33 for instructions.

Note:

If you are going to scan at a different size than your original, you must first select your
Target Size and automatically create a marquee that is proportioned to that size. See
"Selecting the Scan Size" on page 36 for instructions. You can then copy the marquee and
place it on each image you will scan at that size.

❏ To zoom in on an image, click inside the scan area and click the Zoom button.

EPSON Scan prescans again and displays a larger preview on the Zoom tab. (Your
other images are still previewed at the original size on the Preview tab.)

❏ To adjust the image quality, click the image(s) you want to modify and make the

adjustments as described in "Adjusting the Color and Other Image Settings" on
page 34.

4. When you have finished adjusting the scan area, and modifying the color and image
settings, you can select the size of your scanned image, if you have not already
selected it. See "Selecting the Scan Size" on page 36 for instructions.

Scanning Documents or Photos 33

Adjusting the Scan Area (Marquee)

A marquee is a moving dotted line that appears on the edges of your preview image to
indicate the scan area.

You can move the marquee, adjust its size, and create multiple marquees on one image
(Normal preview only) to scan different image areas in separate scan files. Follow these
steps:

1. To draw a marquee, move your cursor over a preview image. The pointer becomes a
set of cross-hairs.

2. Position the pointer in the area where you want to place the corner of your marquee and
click. Hold down the mouse button and drag the cross-hairs over the image to the
opposite corner of the desired scan area. Then release the mouse button. You see the
moving dotted line of the marquee.

3. Do one of the following to adjust the marquee:

❏ To move the marquee, position your cursor inside the marquee. The pointer

becomes a hand. Click and drag the marquee to the desired location.

Scanning Documents or Photos 34

❏ To resize the marquee, position your cursor over the edge or corner of the marquee.

The pointer becomes a straight or angled double-arrow. Click and drag the edge or
corner to the desired size.

Note:

To restrict movement of the marquee to vertical or horizontal only, hold down the Shift key as
you move the marquee. To restrict sizing of the marquee to the current proportions, hold down
the Shift key as you resize the marquee.

4. To draw multiple marquees (up to 50; Normal preview only), you can just draw them as
described in steps 1 through 3, or click the copy marquee icon to create additional
marquees of the same size. You can move and resize all the marquees as described in
step 3. To delete a marquee, click inside it and click the delete marquee icon.

Adjusting the Color and Other Image Settings

Once you have previewed your images and adjusted the scan area, you can modify the
image quality, if necessary. EPSON Scan offers a variety of settings for improving color,
sharpness, contrast, and other aspects affecting image quality.

Before you make adjustments, be sure to click the image or marquee for the area you want
to adjust. In Professional Mode, you also need to scroll down to the Adjustments area of
the main EPSON Scan window:

The table below describes the settings available in Home and/or Professional Mode. For
details on adjusting these settings, click Help in the EPSON Scan window.

When you are finished making adjustments, you can size your scanned images (see
"Selecting the Scan Size" on page 36) or go ahead and scan (see "Finishing the Scan" on
page 39).

Scanning Documents or Photos 35

Setting Available mode(s) and description

Color Restoration Home and Professional:

Restores the colors in faded photos automatically.

Brightness Home and Professional:

Adjusts the overall image lightness and darkness.
In Home Mode, click the Brightness button to access the Brightness setting.
In Professional Mode, click the Image Adjustment button to access the
Brightness setting.

Contrast Home and Professional:

Adjusts the difference between the light and dark areas of the overall
image.
In Home Mode, click the Brightness button to access the Contrast setting.
In Professional Mode, click the Image Adjustment button to access the
Contrast setting.

Saturation Professional only:

Adjusts the density of colors in the overall image.
Click the Image Adjustment button to access the Saturation setting.

Color Balance Professional only:

Adjusts the balance of red, green, and blue colors in the overall image.
Click the Image Adjustment button to access the Color Balance setting.

Auto Exposure Home:

Automatically applied.
Professional:
Click the Auto Exposure button. To turn it on continuously, click the
Configuration button, click the Color tab, and select Continuous auto
exposure. You can adjust the level of exposure adjustment using the slider.

Unsharp Mask
Filter

Home:
Automatically applied.
Professional:
Turn on to make the edges of image areas clearer for an overall sharper
image. The level of sharpness is adjustable. Turn off to leave softer edges.

Descreening Filter Home and Professional:

Removes the rippled pattern that can appear in subtly-shaded image
areas, such as in skin tones. Also improves results when scanning magazine
or newspaper images which include screening in their original print
processes. The results of the Descreening Filter do not appear in the
preview image, only in your scanned image.

Histogram Professional only:

Provides a graphical interface for adjusting highlight, shadow, and
gamma levels individually. For advanced users only. Click the Histogram
Adjustment button to use the Histogram settings.

Tone Correction Professional only:

Provides a graphical interface for adjusting tone levels individually. For
advanced users only. Click the Tone Correction button to use the Tone
Correction settings.

Scanning Documents or Photos 36

Note:

❏ To view the red, green, and blue levels at particular points in your preview image as you make

adjustments, click the densitometer icon in the preview window and click an image area. See
EPSON Scan help for details.

❏ Certain settings may not be available, or may be automatically selected, depending on the type

of image you are previewing and other settings you have selected.

❏ You can customize how certain EPSON Scan settings behave by clicking the Configuration

button and changing settings in the window that appears. See EPSON Scan Help for details.

❏ To undo any image quality adjustments you make to the preview image, click the Reset button

(if available), turn off the setting, or preview your image again.

Selecting the Scan Size

You can scan your images at their original size, or you can reduce or enlarge their size as
you scan them. You do this using the Target Size setting in Home or Professional Mode.

Home Mode

Color Palette Professional only:

Provides a graphical interface for adjusting mid-tone levels, such as skin
tones, without affecting the highlight and shadow areas of the image. For
advanced users only. Click the Color Palette button to use the Color
Palette settings.

Threshold Home and Professional:

Adjusts the level at which the black areas in text and line art are
delineated, improving text recognition in OCR programs. (Available only
when you select Black & White as the Image Type setting.)
In Home Mode, click the Brightness button to access the Threshold setting.

Scanning Documents or Photos 37

Professional Mode

If you are going to scan your image to a particular size, you should select the Target Size
setting after previewing it, but before adjusting your scan area (indicated by the marquee).
This sets the scan area to the correct proportions so your image will not be cropped
unexpectedly.

For instructions on previewing your image(s), see "Previewing and Adjusting the Scan
Area" on page 29. Then follow these steps to select the Target Size setting:

1. You can choose a predefined scan size from the Target Size list. Click the arrow in the
list and select the size you want. A marquee (dotted line) proportioned for that size
appears on your preview image:

Scanning Documents or Photos 38

2. If you need to create a scan size that is not in the Target Size list, you can create a
custom size. Click the arrow in the list and select Customize. You see the Target Size
window:

Type a name for your custom size, enter the size, click the Save button, then click OK.
Your new size appears in the Target Size list.

3. In Professional Mode, you can fine-tune the size using additional tools. Click the +
(Windows) or r (Mac OS X) next to Target Size to display these tools:

❏ To size your image by a certain percentage, adjust the Scale value.

❏ To change the way your image is cropped, turn Trimming on or off. (See EPSON

Scan Help for details.)

❏ To unlock the proportions of your scan size, click the lock icon. Then adjust the

marquee or enter new width/height measurements.

4. Once you have selected your scan size, you can click and drag the marquee to the area
in the image you want to scan. For details, see "Adjusting the Scan Area (Marquee)" on
page 33. The marquee proportions are retained as you adjust it.

If you need to rotate the marquee for a landscape or portrait image without changing its
aspect ratio, click the orientation icon. (Not available if you are scanning at the
Original Target Size.)

Note:
For more information about using the Target Size tools, click Help in the EPSON Scan window.

5. Now you are ready to scan your image(s). See "Finishing the Scan" on page 39 for
instructions.

Scanning Documents or Photos 39

Finishing the Scan

What happens after you scan depends on how you started your scan:

❏ If you started your scan by running EPSON Scan as a standalone program, you see the

File Save Settings window. This lets you select the name and location of your saved
scan files. See "Selecting File Save Settings" on page 21 for details.

❏ If you started your scan from a scanning program such as Adobe Photoshop Elements,

your scanned image(s) open in the program window. Click Close to close the EPSON
Scan window and view your image(s) in the program.

❏ If you started your scan from EPSON File Manager, you see thumbnails of your

scanned images in the EPSON File Manager window.

Note:

If you do not see your scanned images, select the folder in which you saved them on the left
side of the EPSON File Manager window.

If you want to use your scanned images in one of the EPSON Creativity Suite project
programs, click the checkbox beneath each image thumbnail. The images are
displayed in the My Selection box on the bottom of the EPSON File Manager window.

Then select one of these project icons at the top of the window:

Project icon Instructions

Scan and Copy See "Using the Scanner as a Copier" on page 46.

Copy to Fax See the EPSON File Manager or Copy Utility Help for instructions.

Attach to e-mail In the Send File Via E-mail window, select the e-mail program and

the photo size. Then click OK. Your e-mail program is opened and
any scanned images you selected are attached to a new e-mail
message.

Scanning Documents or Photos 40

Note:

Once you have saved a scanned image, you can start EPSON File Manager by dragging the
image file or an image folder to the EPSON File Manager icon on your desktop.

Easy Photo Print See EPSON Easy Photo Print Help for instructions.

Using the Scanner Features 41

Chapter 4

Using the Scanner Features

Restoring Color in Photos

Using the Color Restoration feature in EPSON Scan, you can transform old, faded, or
badly-exposed photos into ones with true-to-life color and sharpness. You can restore
printed photos automatically as you scan them.

Follow these steps to restore colors using EPSON Scan:

1. Place your original photo on the scanner. See "Placing Documents or Photos" on page
12 for instructions:

2. Start EPSON Scan. See one of these sections for instructions:

❏ "Starting a Scan With EPSON Scan" on page 15

❏ "Starting a Scan With the EPSON Creativity Suite" on page 17

❏ "Starting a Scan With Another Scanning Program" on page 19

3. When the EPSON Scan window appears, do one of the following, depending on the
currently selected scan mode:

❏ Home or Professional Mode: go to step 4.

Original image Color Restoration

applied

Using the Scanner Features 42

❏ Full Auto Mode: click the Customize button, then click the Color Restoration

checkbox and click OK. Continue with step 9.

Note:

❏ For details on using Full Auto Mode when scanning photos, see "Using Full Auto Mode" on

page 23.

❏ To change the scan mode when scanning photos, see "Changing the Scan Mode" on page

25.

4. Select the basic settings for the type of original(s) you are scanning, then select the
destination setting for the way you will use your image(s). See "Selecting Basic
Settings" on page 26.

5. Click the Preview button to preview your image(s), then select your scan area. See
"Previewing and Adjusting the Scan Area" on page 29.

6. Do one of the following to select the Color Restoration option:

❏ Home Mode: Click the Color Restoration checkbox.

Using the Scanner Features 43

❏ Professional Mode: Scroll down to the Adjustments area and click the Color

Restoration checkbox.

7. Make any other necessary image adjustments. See "Adjusting the Color and Other
Image Settings" on page 34.

8. Size your image as necessary. See "Selecting the Scan Size" on page 36.

9. Click the Scan button to scan and restore the color in your image(s).

What happens next depends on how you started EPSON Scan. See "Finishing the
Scan" on page 39.

Using the Color Palette Function (Professional Mode Only)

Follow the steps in these sections to fine tune the colors in your images using the Color
Palette feature in EPSON Scan.

Using the Scanner Features 44

Sampling a Color From an Image

1. If necessary, click the Preview button to preview your image. Then click the Color
Palette button.

The Color Palette window appears:

2. Click the Color Extractor button. Your cursor changes to an eye dropper.

3. In the Preview window, click on the color in your image that needs adjustment.

The color you selected is moved to the center cell in the Color Palette window with
variations in hue in the surrounding cells.

4. Select the cell that contains the hue you would like to use to adjust the color in your
image. This color now becomes the color of the center cell and the color change is
reflected in your image.

Note:

You can also use the cells to the right of the adjustment area to change the brightness, if
necessary.

5. If you want to continue adjusting the color, repeat step 4.

If you want to save the color for future scans, click the Save Button. The color
appears in the save area.

Note:

To load a previously saved color, select the color and click the Apply to Palette button.

Using the Scanner Features 45

6. When you are finished adjusting the color, click the Close button to return to the
EPSON Scan window.

For further details on using the Color Palette feature, click the Help button.

Applying a Color to an Image

1. If necessary, click the Preview button to preview your image. Then click the Color
Palette button.

The Color Palette window appears:

2. Select the cell that contains the hue you would like to use to adjust the color in your
image. This color now becomes the color of the center cell.

Note:

You can also use the cells to the right of the adjustment area to change the brightness, if
necessary.

3. Click the Color Applicator button. Your cursor changes to a droplet.

4. In the Preview window, click on the color in your image that needs adjustment. The
color change is reflected in your image.

5. If you want to continue adjusting the color, repeat steps 2 through 4.

If you want to save the color for future scans, click the Save Button. The color
appears in the save area.

Using the Scanner Features 46

Note:

To load a previously saved color, select the color and click the Apply to Palette button.

6. When you are finished adjusting the color, click the Close button to return to the
EPSON Scan window.

For further details on using the Color Palette feature, click the Help button.

Using the Scanner as a Copier

You can use your scanner along with a printer connected to your computer just like you
would use a copy machine. You can even enlarge and reduce, restore faded colors,
enhance text, and adjust image brightness and contrast as you copy.

1. Place your original document or photo on the scanner. See "Placing Documents or
Photos" on page 12.

2. Start the EPSON Copy Utility in one of these ways:

❏ Start EPSON File Manager (see "Starting a Scan With the EPSON Creativity Suite"

on page 17). Then click the Scan and Copy icon at the top of the window.

❏ Windows:

Click Start > Programs or All Programs > EPSON Creativity Suite > Copy Utility
> EPSON Copy Utility.

❏ Mac OS X:

Open the Applications > EPSON > Creativity Suite > Copy Utility folders and
double-click the EPSON Copy Utility icon.

Using the Scanner Features 47

You see the Copy Utility window:

3. Select your scanner from the Scanner list at the top of the window.

4. Select your printer from the Printer list.

5. Click the Source Type box, select the type of document you are copying, and click OK.
See the table below for guidance:

6. Click the Output Paper box, select the type and size of paper you loaded in your
printer, and click OK.

Note:

If you are printing on certain Epson printers, you see the printer settings window. See your
printer documentation for instructions on selecting settings.

7. If you want to enlarge or reduce your image as you copy it, click the Copy Size box,
select the enlargement/reduction, and click OK.

Source Type setting Type of document

Color Document (Single
Page)

One-page color document containing text or text and
graphics, such as a flyer.

Black & White Document
(Single Page)

One-page black and white document containing text or
text and graphics, such as a letter.

Color Document (Multiple
Pages)

Multiple page color document containing text or text and
graphics, such as a brochure.

Black & White Document
(Multiple Pages)

Multiple page black and white document containing text or
text and graphics, such as a manual.

Photo Color or black-and-white photographs.

Using the Scanner Features 48

Note:

If you are printing on an Epson printer that supports borderless printing, you can select options
for Margins (borders) or No Margins (borderless).

8. If you are copying a faded photo and want to restore the colors, click the Color
Restoration checkbox. (It is available only when the Source Type is Photo.)

9. If you are copying a color or black-and-white document, you can improve the definition
of text and line art by leaving the Text Enhancement checkbox checked. (It is available
only when the Source Type is one of the Document options.)

10.If you need to adjust the lightness or darkness of your original or adjust the contrast
between them as you copy, click the slider beneath the Brightness and/or Contrast
settings. (Contrast is only adjustable when the Source Type is Photo.)

11.Click the arrow in the Number of Copies box to select the number of copies you want,
if necessary.

12.When you are ready to scan and print, click the Copy button.

Note:

If you want to preview your scan before printing it or make additional copy settings, click the
Custom Copy button at the bottom of the window. Click Help in the Copy Utility for instructions
on using the Custom Copy features.

Scanning to a PDF File

You can scan multiple pages of a document on the document table and save them as one
PDF file on your computer. EPSON Scan displays an editing page so you can view the
pages as you scan them and reorder, rotate, or delete them as necessary.

1. Place the first page of your original document on the document table. See "Placing
Documents or Photos" on page 12 for instructions.

2. Start EPSON Scan. See one of these sections for instructions:

❏ "Starting a Scan With EPSON Scan" on page 15

❏ "Starting a Scan With the EPSON Creativity Suite" on page 17

❏ "Starting a Scan With Another Scanning Program" on page 19

You see an EPSON Scan window.

Using the Scanner Features 49

3. If the Mode box at the top right of the EPSON Scan window is set to Full Auto Mode,
click the Scan button.

If you are in Home Mode or Professional Mode, see "Selecting Basic Settings" on page
26 for instructions.

Note:

If you want to change the scan mode, see "Changing the Scan Mode" on page 25.

4. The File Save Settings window appears:

Using the Scanner Features 50

Select PDF as the file type setting. The current Paper Size, Orientation, Margin, and
Compression setting are displayed below it.

5. If you need to change any of the current PDF settings, click the Options button. You
see the EPSON PDF Plug-in Settings window:

Select the settings that match your document and click OK. You return to the File Save
Settings window.

6. When you are finished selecting file settings, click OK. EPSON Scan scans your page
and displays this window:

7. If you have finished scanning your document and want to view thumbnail images of the
scanned pages, click Edit page and go to step 8.

If you need to place more pages for scanning, click Add page. Then place your
originals and click Scan. When you are finished, click Edit page and go to step 8.

If you have finished scanning and want to save the file without editing the pages, click
Save File and go to step 10.

Using the Scanner Features 51

8. You see the Editing Page window displaying thumbnail images of each scanned page:

If you want to include all the document pages in your PDF file as they currently look, go
to step 9.

If you want to include only some of the pages, click the odd pages or even pages
icons, or click the individual pages you want to include.

If you want to rotate or delete pages, click the pages or use the odd pages, even
pages, or all pages icon to select the pages. Then click the left or right rotate
icon to rotate them or the delete icon to delete them.

Note:

The delete icon is not available when all document pages are selected.

9. When you have finished editing your document pages, click OK. Your document is
saved in a PDF file in the location you selected.

10.Click Close to exit EPSON Scan.

Scanning to an E-mail

You can automatically attach scanned image file(s) to an e-mail message by using Attach
to e-mail function in EPSON File Manager.

1. Place your original document or photo on the scanner. See "Placing Documents or
Photos" on page 12.

Using the Scanner Features 52

2. Start EPSON File Manager (see "Starting a Scan With the EPSON Creativity Suite" on
page 17). Then click the Attach to e-mail icon at the top of the window. After scanning
is finished, you see the Send File Via E-mail window:

3. Select the e-mail program you use in the Select E-mail Application list.

4. If you want to resize your image, choose an option under Select Photo Size.

Note:

The box at the bottom of the window displays information about the image file(s) you are
attaching to the e-mail message.

5. Click OK. Your e-mail program is opened and any scanned images you selected are
attached to a new e-mail message. (See your e-mail program Help if you need
instructions on sending your e-mail message.)

Converting Scanned Documents Into Editable Text (For
DX6000 Series)

You can scan a document and convert the text into data that you can edit with a word
processing program. This process is called OCR (Optical Character Recognition). To scan
and use OCR, you need to use an OCR program, such as the ABBYY FineReader program
that came with your scanner.

Using the Scanner Features 53

OCR software cannot recognize handwritten characters, and certain types of documents or
text are difficult for OCR software to recognize, such as:

❏ Items that have been copied from other copies

❏ Faxes

❏ Text with tightly spaced characters or line pitch

❏ Text that is in tables or underlined

❏ Cursive or italic fonts, and font sizes less than 8 points

Follow these steps to scan and convert text using ABBYY FineReader:

1. Place your original document on the scanner. See "Placing Documents or Photos" on
page 12.

2. Do one of the following to start ABBYY FineReader:

Windows: Select Start > Programs or All Programs > ABBYY FineReader 6.0
Sprint > ABBYY FineReader 6.0 Sprint.

Mac OS X: Open the Applications > ABBYY FineReader 5 Sprint Plus. folders and

double-click the Launch FineReader 5 Sprint. icon.

You see the ABBYY FineReader window:

3. Click the Scan&Read icon at the top of the window. EPSON Scan starts in the last
mode you used.

❏ In Full Auto Mode, EPSON Scan prescans, scans, and processes the text into

editable format, then displays it in the FineReader window.

Using the Scanner Features 54

❏ In Home Mode, select Magazine, Newspaper, or Text/Line Art as the Document

Type. Then select Black&White or Color as the Image Type, and choose Printer
or Other as your Destination setting. Preview and select your scan area as
described in "Previewing and Adjusting the Scan Area" on page 29. Then click
Scan. Your document is scanned, processed into editable text, and opened in the
FineReader window.

❏ In Professional Mode, select Reflective as the Document Type, Document Table

as the Document Source, and Document as the Auto Exposure Type. Then select
Black&White, 24-bit Color, or 48-bit Color as the Image Type, and 300 dpi as the
Resolution. Preview and select your scan area as described in "Previewing and
Adjusting the Scan Area" on page 29. Then click Scan. Your document is scanned,
processed into editable text, and opened in the FineReader window.

Note:

In Home or Professional Mode, if the characters in your text are not recognized very well, you
can improve recognition by adjusting the Threshold setting. See "Adjusting the Color and
Other Image Settings" on page 34 for instructions.

4. Follow the instructions in ABBYY FineReader Help to edit and save your document.

Maintenance 55

Chapter 5

Maintenance

Replacing the Scanner Lamp

The luminosity of the scanner lamp declines over time. If the lamp breaks or becomes too
dim to operate normally, the scanner stops working. When this happens, the lamp
assembly must be replaced. For details, contact your dealer.

c

Caution:

Never open the scanner case. If you think repairs or adjustments are necessary, consult your
dealer.

Troubleshooting 56

Chapter 6

Troubleshooting

Reading the LCD Messages

You can diagnose and solve most problems by checking the messages on the LCD screen.
See the booklet for details.

Scanner Problems

See your Start Here sheet for instructions on setting up your scanner. If you have problems
operating the scanner, make sure:

❏ The scanner is turned on by pressing its P On button.

❏ The power cord is securely plugged into an electrical outlet.

❏ The power outlet works. (If necessary, test it by plugging in another electrical device

and turning it on.)

If you still have problems scanning, see the other topics in this section.

The Scanner Does Not Scan

❏ Wait until the On light turns green to indicate that the scanner is ready to scan.

❏ The scanner may not work properly when connected to the computer through more

than one hub. Connect the scanner directly to the computer’s USB port or through one
hub only.

❏ The scanner may not work properly when your computer is in standby mode (Windows)

or sleep mode (Mac OS X). Restart EPSON Scan and try scanning again.

❏ The scanner may not work properly if you upgrade your operating system but do not

reinstall EPSON Scan. See "Uninstalling Your Scanning Software" on page 64 for
instructions on uninstalling and reinstalling it.

❏ In Mac OS X Classic mode, the scanner may not work properly. Use the Mac OS X

interface instead.

Troubleshooting 57

The Scanner is Not Recognized by Your System

First check your connection to the scanner and computer:

❏ Make sure your scanner's power cord is securely connected to the scanner and a

working electrical outlet, and the scanner's P On light is turned on.

❏ Make sure the interface cable is securely connected to the scanner and your computer,

and that the cable is not damaged or crimped.

❏ The scanner may not work properly when connected to the computer through more

than one USB hub. Connect the scanner directly to the computer’s USB port or through
one hub only.

❏ Check to see if your computer system meets the requirements for the scanner interface

you are using. See "System Requirements" on page 78 for details.

❏ If Windows still has problems recognizing your scanner, make sure your computer

supports USB. See "Checking For Windows USB Support" on page 57 for instructions.

Checking For Windows USB Support

1. Right-click the My Computer icon and click Properties. (On Windows XP, click Start,
then right-click My Computer and click Properties.)

2. Do one of the following:

❏ Windows XP or 2000: Click the Hardware tab, then click the Device Manager

button.

❏ Windows Me or 98 SE: Click the Device Manager tab.

Troubleshooting 58

3. Scroll down and click Universal Serial Bus controllers.

If a USB Universal Host Controller and USB Root Hub are listed, Windows supports
USB.

4. Try scanning again. If your scanner still is not recognized, contact your dealer or a
qualified servicer for assistance.

You Cannot Scan Multiple Images at One Time

❏ Position photos at least 20 mm (0.8 inches) apart from each other on the document

table.

❏ Make sure your scanning program can scan multiple images.

Scanning Software Problems

Note:

Some EPSON Scan settings may be unavailable or grayed out based on your scanner’s
capabilities or the currently selected settings.

You Cannot Start EPSON Scan

❏ Make sure the scanner’s P On light is turned on.

❏ Turn off your computer and scanner, then check the USB cable connection between

them to make sure it is secure.

Troubleshooting 59

❏ The scanner may not work properly when your computer is in standby mode

(Windows), or sleep mode (Mac OS X). Restart EPSON Scan and try scanning again.

❏ The scanner may not work properly if you upgrade your operating system but do not

reinstall EPSON Scan. See "Uninstalling Your Scanning Software" on page 64 for
instructions on uninstalling and reinstalling it.

❏ Make sure that EPSON Scan is selected in your scanning program. See "Starting a

Scan With Another Scanning Program" on page 19 for instructions.

❏ In the Windows Device Manager, make sure your scanner’s name appears under

Imaging devices without a question (?) or an exclamation (!) mark. If the scanner
appears with one of these marks or as an Unknown device, uninstall EPSON Scan as
described in "Uninstalling EPSON Scan" on page 64. Then reinstall it by following the
instructions in your Start Here sheet.

The Scanner Software Does Not Work Properly

❏ Make sure your computer has enough memory and meets the other system

requirements for the software you are using. See your software and computer
documentation for details.

❏ With Windows, check whether your scanner appears more than once in the Scanners

and Cameras utility. Do one of the following:

Windows XP and Me:

Double-click the Scanners and Cameras icon in Control Panel. Delete your scanner's
icon and reinstall EPSON Scan by following the instructions in your Start Here sheet.

Windows 98 SE and 2000:

Double-click the Scanners and Cameras icon in Control Panel. Delete your scanner
from the list of installed devices and reinstall EPSON Scan following the instructions in
your Start Here sheet.

❏ The scanner may not work properly when your computer is in standby mode

(Windows), or sleep mode (Mac OS X). Restart EPSON Scan and try scanning again.

❏ The scanner may not work properly if you upgrade your operating system but do not

reinstall EPSON Scan. See "Uninstalling Your Scanning Software" on page 64 for
instructions on uninstalling and reinstalling it.

Troubleshooting 60

Scanning Takes a Long Time

❏ Computers with USB 2.0 (high speed) ports can scan faster than those with USB 1.1

ports. If you are using a USB 2.0 port with your scanner, make sure it meets the system
requirements. See "System Requirements" on page 78 for details.

❏ Try scanning your original at a lower Resolution setting to speed up scanning. See

"Selecting the Scan Resolution" on page 28 for instructions.

Scan Quality Problems

The Edges of Your Document Are Not Scanned

Move the document about 2.5 mm (0.1 inches) away from the horizontal and vertical edges
of the document table to avoid cropping.

You See Only a Few Dots in Your Scanned Image

❏ Make sure the document is placed on the scanner’s document table with the side to be

scanned facing down. See "Placing Documents or Photos" on page 12 for details.

❏ When scanning with the Black&White setting in Home or Professional Mode, change

the Threshold setting. See "Adjusting the Color and Other Image Settings" on page 34
for instructions.

A Line Of Dots Always Appears in Your Scanned Images

The document table may be dusty or scratched. Clean the document table. See the booklet
for details. If you still have the problem, contact your dealer.

Straight Lines in Your Image Come Out Crooked

Make sure the document lies perfectly straight on the document table. Align the vertical
and horizontal lines with the scales at the top and side of the document table.

Troubleshooting 61

Your Image is Distorted or Blurred

❏ Make sure the document lies flat on the document table. Also make sure your

document is not wrinkled or warped.

c

Caution:

Do not place heavy objects on the document table.

❏ Make sure you do not move the document or scanner while scanning.

❏ Make sure the scanner is placed on a flat, stable surface.

❏ Select Unsharp Mask Filter in EPSON Scan’s Professional Mode window. See

"Adjusting the Color and Other Image Settings" on page 34 for instructions.

❏ Adjust the Auto Exposure setting in EPSON Scan’s Professional Mode window. See

"Adjusting the Color and Other Image Settings" on page 34 for instructions.

You can also select Color Control and Continuous auto exposure in the
Configuration window, or select the Color tab and click the Recommended Value
button to return the Auto Exposure setting to the default. See EPSON Scan Help for
details.

❏ Increase the Resolution setting. See "Selecting the Scan Resolution" on page 28 for

instructions.

Colors Are Patchy or Distorted at the Edges of Your Image

If your document is very thick or warped at the edges, cover the edges with paper to block
external light as you scan.

Troubleshooting 62

Your Scanned Image is Too Dark

❏ Change the Display Gamma setting to match your output device, such as a monitor or

printer, in the EPSON Scan Configuration window. See EPSON Scan Help for details.

❏ Adjust the Auto Exposure setting in EPSON Scan’s Professional Mode window. See

"Adjusting the Color and Other Image Settings" on page 34 for instructions.

You can also select Color Control and Continuous auto exposure in the
Configuration window, or select the Color tab and click the Recommended Value
button to return the Auto Exposure setting to the default. See EPSON Scan Help for
details.

❏ Check the Brightness setting in EPSON Scan’s Home or Professional Mode (see

"Adjusting the Color and Other Image Settings" on page 34). Or adjust brightness using
the Histogram in Professional Mode (see EPSON Scan Help).

❏ Adjust the brightness using the Histogram in EPSON Scan’s Professional Mode. See

EPSON Scan Help for details.

❏ Check the brightness and contrast settings of your computer monitor.

An Image on the Back of Your Original Appears in Your Scanned
Image

If your original is printed on thin paper, images on the back may be visible to the scanner
and appear in your scanned image. Try scanning the original with a piece of black paper
placed on the back of it. Also make sure the Document Type and Image Type settings are
correct for your original. See "Selecting Basic Settings" on page 26 for details.

Ripple Patterns Appear in Your Scanned Image

A ripple pattern (called moiré) is a pattern that may appear in a scanned image of a printed
document. It is caused by interference from the differing pitches in the scanner’s screen
and the halftone screen in your original.

Troubleshooting 63

❏ Select the Descreening Filter check box in EPSON Scan’s Home or Professional

Mode window. In Professional Mode, set the Screen Ruling of the Descreening Filter
setting to an appropriate setting for your document and deselect the Unsharp Mask
Filter setting. See "Adjusting the Color and Other Image Settings" on page 34 for
instructions.

❏ Select a lower Resolution setting. See "Selecting the Scan Resolution" on page 28 for

instructions.

Note:

You cannot remove moiré patterns when you are scanning using a resolution higher than 601 dpi.

Characters Are Not Recognized Well When Converted Into Editable
Text (OCR)

❏ Make sure the document lies perfectly straight on the document table. Align the vertical

and horizontal lines with the scales at the top and side of the document table.

❏ In Home Mode, select Black&White as the Image Type setting. In Professional Mode,

select None for the B&W Option setting. Then try adjusting the Threshold setting.

❏ Check your OCR software manual to see if there are any settings you can adjust in your

OCR software.

Scanned Colors Differ From the Original Colors

❏ Change the Image Type setting in EPSON Scan’s Home or Professional Mode. See

"Selecting Basic Settings" on page 26 for instructions. Select different combinations of
this setting and the others mentioned below.

❏ Change the Display Gamma setting to match your output device, such as a monitor or

printer, in the EPSON Scan Configuration window. See EPSON Scan Help for details.

Original image with
moiré pattern

Descreening Filter
applied

Troubleshooting 64

❏ Adjust the Auto Exposure setting in EPSON Scan’s Professional Mode. Also try

selecting a different Tone Correction setting. See "Adjusting the Color and Other Image
Settings" on page 34 for instructions.

❏ Try selecting the following settings in the Configuration window: Color Control,

Continuous auto exposure, and Recommended Value (on the Color tab). See

EPSON Scan Help for details.

❏ Check the color matching and color management capabilities of your computer, display

adapter, and software. Some computers can change the palette of colors on your
screen. See your software and hardware manuals for details.

❏ Use the color management system for your computer: ICM for Windows or ColorSync

for Macintosh. With Windows, add a color profile that matches your monitor to improve
on-screen color matching. (Exact color matching is very difficult. Check your software
and monitor documentation for information on color matching and calibration.)

❏ Printed colors can never exactly match the colors on your monitor because printers and

monitors use different color systems: monitors use RGB (red, green, and blue) and
printers typically use CMYK (cyan, magenta, yellow, and black).

You Have Trouble Adjusting the Scan Area in the Thumbnail Preview

❏ Create a marquee or adjust the existing marquee to select the area you want to scan.

See "Adjusting the Scan Area (Marquee)" on page 33 for instructions.

❏ In the Configuration window, adjust the thumbnail cropping area using the Thumbnail

Cropping Area slide. See EPSON Scan Help for details.

❏ Switch to the Normal preview type (if available) and preview your image again. See

"Previewing and Adjusting the Scan Area" on page 29 for instructions.

Uninstalling Your Scanning Software

You may need to uninstall and then reinstall your scanner software to solve certain
problems or if you upgrade your operating system.

Uninstalling EPSON Scan

Follow the instructions in the section for your operating system to uninstall EPSON Scan.

Troubleshooting 65

Windows

Note:

❏ The illustrations in this section show Windows XP screens. They may be different from the

screens for your operating system.

❏ To uninstall programs in Windows XP or 2000, you need to log on as a user with a Computer

Administrator account (Windows XP) or as a user who belongs to the Administrators group
(Windows 2000).

1. Turn off the scanner using its P On button.

2. Disconnect the scanner’s USB cable from your computer.

3. Open the Windows Control Panel and double-click the Add or Remove Programs icon
(Windows XP) or the Add/Remove Programs icon (Windows Me, 98 SE, or 2000).

4. Click EPSON Scan in the list of currently installed programs and click
Change/Remove (Windows XP or 2000) or Add/Remove (Windows Me or 98 SE).

5. When the confirmation window appears, click Yes.

6. Follow the on-screen instructions to uninstall EPSON Scan.

In some cases, a message may appear to prompt you to restart the computer. If so,
make sure Yes, I want to restart my computer now is selected and click Finish.

Troubleshooting 66

Mac OS X

1. Insert the scanner software CD-ROM in your CD-ROM or DVD drive.

2. Double-click the EPSON CD-ROM icon on your desktop.

3. Open the EPSON Scan folder.

4. Double-click the EPSON Scan Installer icon.

Note:

If the Authorization window opens, click the key icon, enter the administrator's name and
password, click OK, and click Continue.

5. When you see the license agreement, click Accept. The Installer window appears.

6. Select Uninstall from the pull-down menu at the top and click the Uninstall button.

Uninstalling the EPSON Creativity Suite

Follow the instructions in the section for your operating system to uninstall the EPSON
Creativity Suite.

Windows

Note:

❏ The illustrations in this section show Windows XP screens. They may be different from the

screens for your operating system.

❏ To uninstall programs in Windows XP or 2000, you need to log on as a user with a Computer

Administrator account (Windows XP) or as a user who belongs to the Administrators group
(Windows 2000).

Troubleshooting 67

1. Open the Windows Control Panel and double-click the Add or Remove Programs icon
(Windows XP) or the Add/Remove Programs icon (Windows Me, 98 SE, or 2000).

2. Click EPSON Attach to Email in the list of currently installed programs and click
Change/Remove (Windows XP or 2000) or Add/Remove (Windows Me or 98 SE).

3. When the confirmation window appears, click Yes.

4. Follow the on-screen instructions to uninstall EPSON Attach to Email.

5. Repeat steps 2 through 4 for each of the following programs in the EPSON Creativity
Suite:

❏ EPSON Copy Utility 3

❏ EPSON Easy Photo Print

❏ EPSON File Manager

❏ EPSON Scan Assistant

Note:

Additional programs may be available, depending on the software you have installed on your
system.

6. In some cases, a message may appear to prompt you to restart the computer. If so,
make sure Yes, I want to restart my computer now is selected and click Finish.

Troubleshooting 68

Mac OS X

Note:

Log onto a Computer Administrator account to uninstall software. You cannot uninstall programs if
you log onto a Limited account.

1. Insert the scanner software CD-ROM in your CD-ROM or DVD drive.

2. Double-click the EPSON CD-ROM icon on your desktop.

3. Double-click the EPSON Creativity Suite folder, then open the folder for the program
you want to uninstall. (If there are additional folders for specific language versions,
open the folder for the language you installed.)

4. If you see an Uninstaller icon, double-click it. Then enter your password or
pass-phrase as necessary and follow the on-screen instructions. When you are
finished, go to step 9.

If you see only an Installer icon, double-click it. Then enter your password or
pass-phrase as necessary and go to step 5.

5. If you see a license agreement screen, click Accept.

6. In the Installer window, select Uninstall from the pull-down menu in the upper left
corner.

7. Click the Uninstall button.

8. When uninstallation is finished, click OK, then click Quit.

9. Repeat steps 2 through 8 for each program you want to uninstall in the EPSON
Creativity Suite folder.

10.If you need to uninstall the Attach to Email program, double-click the Applications
folder on your Mac OS X hard drive.

11.Open the EPSON folder, then open the Creativity Suite folder.

12.Select the Attach to Email folder icon and drag it to the Trash icon.

Uninstalling the On-screen User’s Guide

If you need to uninstall this on-screen User’s Guide, follow the steps here for your
operating system.

Troubleshooting 69

Windows

Note:

To uninstall programs in Windows XP or 2000, you need to log on as a user with a Computer
Administrator account (Windows XP) or as a user who belongs to the Administrators group
(Windows 2000).

1. Turn off the scanner using its P On button.

2. Disconnect the scanner’s USB cable from your computer.

3. Open the Windows Control Panel and double-click the Add or Remove Programs icon
(Windows XP) or the Add/Remove Programs icon (Windows Me, 98 SE, or 2000).

4. Click (model name) User’s Guide in the list of currently installed programs and click
Change/Remove (Windows XP or 2000) or Add/Remove (Windows Me or 98 SE).

5. When the confirmation window appears, click Yes.

6. Follow the on-screen instructions to uninstall the User’s Guide.

Mac OS X

Drag the following folder and icon into the Trash:

❏ The User’s Guide folder inside the (model name) folder.

❏ The (model name) User’s Guide icon on the desktop.

Where To Get Help 70

Appendix A

Where To Get Help

Technical Support Web Site

Epson's Technical Support Web Site provides help with problems that cannot be solved
using the troubleshooting information in your product documentation. If you have a Web
browser and can connect to the Internet, access the site at:

http://support.epson.net/

If you need the latest drivers, FAQ's, manuals, or other downloadables, access the site at:

http://www.epson.com

Then, select the support section of your local EPSON web site.

Contacting Customer Support

New :For All products, but regional info (sect2) is depend on categories. See comments.

Before Contacting Epson

If your Epson product is not operating properly and you cannot solve the problem using the
troubleshooting information in your product documentation, contact customer support
services for assistance. If customer support for your area is not listed below, contact the
dealer where you purchased your product.

Customer support will be able to help you much more quickly if you give them the following
information:

❏ Product serial number

(The serial number label is usually on the back of the product.)

❏ Product model

❏ Product software version

(Click About, Version Info, or similar button in the product software.)

❏ Brand and model of your computer

Where To Get Help 71

❏ Your computer operating system name and version

❏ Names and versions of the software applications you normally use with your product

Help for Users in Europe

Check your Pan-European Warranty Document for information on how to contact
EPSON Customer support.

Help for Users in Australia

Epson Australia wishes to provide you with a high level of customer service. In addition to
your product documentation, we provide the following sources for obtaining information:

Your Dealer

Don’t forget that your dealer can often help identify and resolve problems. The dealer
should always be the first call for advise on problems; they can often solve problems
quickly and easily as well as give advise on the next step to take.

Internet URL http://www.epson.com.au

Access the Epson Australia World Wide Web pages. Worth taking your modem here for the
occasional surf! The site provides a download area for drivers, Epson contact points, new
product information and technical support (e-mail).

Epson Helpdesk

Epson Helpdesk is provided as a final backup to make sure our clients have access to
advise. Operators on the Helpdesk can aid you in installing, configuring and operating your
Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products
and advise where the nearest dealer or service agent is located. Many types of queries are
answered here.

The Helpdesk numbers are:

Phone: [phone]

Fax: [phone]

Where To Get Help 72

We encourage you to have all the relevant information on hand when you ring. The more
information you prepare, the faster we can help solve the problem. This information
includes your Epson product documentation, type of computer, operating system,
application programs, and any information you feel is required.

Help for Users in Singapore

Sources of information, support, and services available from Epson Singapore are:

World Wide Web (http://www.epson.com.sg)

Information on product specifications, drivers for download, Frequently Asked Questions
(FAQ), Sales Enquiries, and Technical Support via e-mail are available.

Epson HelpDesk (Phone: [phone])

Our HelpDesk team can help you with the following over the phone:

❏ Sales enquiries and product information

❏ Product usage questions or problem

❏ Enquiries on repair service and warranty

Help for Users in Thailand

Contact for information, support, and services are:

World Wide Web (http://www.epson.co.th)

Information on product specifications, drivers for download, Frequently Asked Questions
(FAQ), and e-mail are available.

Epson Hotline (Phone: [phone])

Our Hotline team can help you with the following over the phone:

❏ Sales enquiries and product information

❏ Product usage questions or problem

❏ Enquiries on repair service and warranty

Where To Get Help 73

Help for Users in Vietnam

Contacts for information, support, and services are:

Help for Users in Indonesia

Contacts for information, support, and services are:

World Wide Web (http://www.epson.co.id)

❏ Information on product specifications, drivers for download

❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail

Epson Hotline

❏ Sales enquiries and product information

❏ Technical support

Epson Service Center

Epson Hotline (Phone): 84-8-823-9239

Service Center: 80 Truong Dinh Street, District 1, Hochiminh City Vietnam

Phone [phone]

Fax [phone]

Jakarta Mangga Dua Mall 3rd floor No 3A/B

Jl. Arteri Mangga Dua,
Jakarta
Phone/Fax: [phone]

Bandung Lippo Center 8th floor

Jl. Gatot Subroto No.2
Bandung
Phone/Fax: [phone]

Surabaya Hitech Mall lt IIB No. 12

Jl. Kusuma Bangsa 116 – 118
Surabaya
Phone: [phone]
Fax: [phone]

Where To Get Help 74

Help for Users in Hong Kong

To obtain technical support as well as other after-sales services, users are welcome to
contact Epson Hong Kong Limited.

Internet Home Page

Epson Hong Kong has established a local home page in both Chinese and English on the
Internet to provide users with the following information:

❏ Product information

❏ Answers to Frequently Asked Questions (FAQs)

❏ Latest versions of Epson product drivers

Users can access our World Wide Web home page at:

http://www.epson.com.hk

Technical Support Hotline

You can also contact our technical staff at the following telephone and fax numbers:

Yogyakarta Hotel Natour Garuda

Jl. Malioboro No. 60
Yogyakarta
Phone: [phone]

Medan Wisma HSBC 4th floor

Jl. Diponegoro No. 11
Medan
Phone/Fax: [phone]

Makassar MTC Karebosi Lt. Ill Kav. P7-8

JI. Ahmad Yani No.49
Makassar
Phone: [phone]-350148

Phone: [phone]

Fax: [phone]

Where To Get Help 75

Help for Users in Malaysia

Contacts for information, support, and services are:

World Wide Web (http://www.epson.com.my)

❏ Information on product specifications, drivers for download

❏ Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail

Epson Trading (M) Sdn. Bhd.

Head Office.

Epson Helpdesk

❏ Sales enquiries and product information (Infoline)

❏ Enquiries on repair services & warranty, product usage and technical support

(Techline)

Help for Users in India

Contacts for information, support, and services are:

World Wide Web (http://www.epson.co.in)

Information on product specifications, drivers for download, and products enquiry are
available.

Epson India Head Office - Bangalore:

Phone: [phone]

Fax: [phone]

Phone: [phone]

Phone: [phone]

Phone: [phone]

Where To Get Help 76

Epson India Regional Offices:

Toll Free Telephone Support

To learn more about Epson products or to avail service support, please call 1600 440011.
This is a toll-free number and can be accessed (9 A.M to 9 P.M) anywhere in the country.

Help for Users in the Philippines

To obtain technical support as well as other after sales services, users are welcome to
contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail
address below:

World Wide Web (http://www.epson.com.ph)

Information on product specifications, drivers for download, Frequently Asked Questions
(FAQ), and E-mail Enquiries are available.

Fax: [phone]

Mumbai Phone: [phone]

Fax: [phone]

Delhi Phone: [phone]/07/09

Fax: [phone]

Chennai Phone: [phone] -- 28218658/59

Fax: [phone]

Kolkata Phone: [phone]

Fax: [phone]

Hyderabad Phone: [phone]

Fax: [phone]

Cochin Phone: [phone]

Fax: [phone]

Pune Phone: [phone] Ext 214

Fax: [phone]

Ahmedabad Phone: [phone]

Fax: [phone]

Phone: [phone]

Fax: [phone]

E-mail: [e-mail]

Where To Get Help 77

Epson Helpdesk (Phone: [phone])

Our Hotline team can help you with the following over the phone:

❏ Sales enquiries and product information

❏ Product usage questions or problems

❏ Enquiries on repair service and warranty

Technical Specifications 78

Chapter B

Technical Specifications

System Requirements

Make sure your system meets the requirements in these sections before using it with your
scanner.

Windows System Requirements

Check your Windows system to see which type of interface you are using. Then see the
appropriate section for your system below.

USB 2.0 Ports

Note:

❏ USB 2.0 is backward-compatible with USB 1.1.

❏ Contact your software manufacturer to find out if their software works in Windows XP

Professional x64 Edition.

USB 1.1 Ports

System Microsoft Windows XP Home Edition, Professional, or Professional x64 Edition, or

2000 Professional

(Operating systems upgraded from Windows Millennium Edition, 98, and 95 are
not supported by the software.)

USB 2.0 Host Driver by Microsoft must be used.

Interface USB port (Type A) built into the main board

Display SVGA or higher resolution monitor

800 × 600, 16-bit (High Color) screen resolution or higher

(Color and tone reproduction are subject to the display capability of your
computer system, including the video card, display monitor, and software. See
your system documentation for details.)

System Microsoft Windows XP Home Edition, Professional, or Professional x64 Edition,

Millennium Edition, 98 Second Edition, or 2000 Professional

(Operating systems upgraded from Windows 95 are not supported by the
software.)
The USB interface must be used in full speed mode.

Technical Specifications 79

Note:

Contact your software manufacturer to find out if their software works in Windows XP Professional
x64 Edition.

Macintosh System Requirements

Check your Macintosh system to see which type of interface you are using. Then see the
appropriate section for your system below.

USB 2.0 Ports

Note:

❏ USB 2.0 is backward-compatible with USB 1.1.

❏ EPSON Scan does not support the UNIX File System (UFS) for Mac OS X. You must install

EPSON Scan on a disk or in a partition that does not use UFS.

USB 1.1 Ports

Interface USB port (Type A) built into the main board

Display SVGA or higher resolution monitor

800 × 600, 16-bit (High Color) screen resolution or higher

(Color and tone reproduction are subject to the display capability of your
computer system, including the video card, display monitor, and software. See
your system documentation for details.)

System PowerPC-based Macintosh computers running Mac OS X 10.2.8 or later

Fast User Switching on Mac OS X 10.3 is not supported.

Intel-based Macintosh computers with Rosetta

Interface Macintosh USB

Display Color monitor with 800 × 600 screen resolution or higher, and 32,000 or more

colors

(Color and tone reproduction are subject to the display capability of your
computer system, including the video card, display monitor, and software. See
your system documentation for details.)

System PowerPC-based Macintosh computers running Mac OS X 10.2.8 or later

Fast User Switching on Mac OS X 10.3 is not supported.

Intel-based Macintosh computers with Rosetta

Interface Macintosh USB

Technical Specifications 80

Note:

EPSON Scan does not support the UNIX File System (UFS) for Mac OS X. You must install
EPSON Scan on a disk or in a partition that does not use UFS.

Scanner Specifications

Note:

Specifications are subject to change without notice.

General

Display Color monitor with 800 × 600 screen resolution or higher, and 32,000 or more

colors

(Color and tone reproduction are subject to the display capability of your
computer system, including the video card, display monitor, and software. See
your system documentation for details.)

Scanner type Flatbed color

Photoelectric
device

CIS

Effective pixels 10,200 × 14,040 pixels at 1200 dpi

Document size 216 × 297 mm (8.5 × 11.7 inches) A4 or US letter size

Scanning
resolution

1200 dpi (main scan)
2400 dpi with Micro Step (sub scan)

Output resolution 50 to 4800, 7200, and 9600 dpi

(50 to 4800 dpi in 1 dpi increments)

Scanning speed 1200 dpi B/W: Approximately 10 msec per line

1200 dpi Color: Approximately 30 msec per line

Image data 16 bits per pixel per color internal

8 bits per pixel per color external (maximum)

Interface One USB port

Light source RGB Three Color LED

Technical Specifications 81

Memory Card Slots

* Adapter required.

Memory card slot compatibility:

Compatible memory cards CompactFlash

Memory Stick

Memory Stick PRO

Memory Stick Duo*

Memory Stick PRO Duo*

MagicGate Memory Stick

MagicGate Memory Stick Duo*

Microdrive

SD Memory Card

SDHC Memory Card

MultiMediaCard

miniSD card*

miniSDHC card*

microSD card*

microSDHC card*

xD-Picture Card

xD Picture Card Type M

xD-Picture Card Type H

Voltage Requirements 3.3 v

Maximum current is 500 mA

CF Type II card slot Compatible with CF+ and CompactFlash Specification

3.0 cards

Memory Stick/MemoryStick PRO
card slot

Compatible with Memory Stick Standard version 1.42-00
or Memory Stick Standard Memory Stick PRO Format
Specifications version 1.02-00 cards

SD/MMC card slot Compatible with SD Memory Card Specifications / PART1.

Physical Layer Specification Version 2.00 cards and
MultiMediaCard Standard Version 4.1 cards

xD-Picture card Slot Compatible with xD-Picture card, Card Specification

Version 1.00 cards

Technical Specifications 82

Mechanical

Electrical

Note:

Check the label on the back of the scanner for voltage information.

ENERGY STAR® Compliance

Dimensions

* Including the projection of LCD
parts.

Width: 463 mm (18.2 inches)
Depth: 354 mm (13.9 inches)
Height: 196 mm (7.7 inches)

Weight

* Without the ink cartridges

Approx. 6.9 kg (15.2 lb)

100-120 V model 220-240 V model

Input voltage AC 90 to 132 V AC 198 to 264 V

Rated frequency 50 to 60 Hz

Rated current 0.4 A (Max 0.7A) 0.2 A (Max 0.4A)

Power consumption Approx. 13 W

(Standalone copying)

Approx. 5.0 W

(Low Power Mode)

Approx. 3.5 W

(Sleep Mode)

Approx. 0.2 W

(Powered off Mode)

Approx. 13 W

(Standalone copying)

Approx. 5.0 W

(Low Power Mode)

Approx. 3.5 W

(Sleep Mode)

Approx. 0.3 W

(Powered off Mode)

Technical Specifications 83

Environmental

Interfaces

USB Interface

Standards and Approvals

U.S. model:

European model:

Australian model:

Temperat
ure

Operating 10 to 35 °C (50 to 95 °F)

Storage -20 to 40 °C (-4 to 104 °F)

Humidity Operating 20 to 80%, without condensation

Storage 5 to 85%, without condensation

Operating conditions Ordinary office or home conditions.

Avoid operating the scanner in direct sunlight, near a strong light
source, or in extremely dusty conditions.

Interface type Based on Universal Serial Bus Specifications Revision 2.0

Electrical standard 480Mbps (High Speed Device)

Connector type One Type B port

Safety UL60950-1

CSA C22.2 No. 60950-1

EMC FCC Part 15 Subpart B Class B CAN/CSA- CEI/IEC CISPR 22 Class B

Low Voltage Directive
73/23/EEC

EN 60950-1

EMC Directive 89/336/EEC EN 55022 Class B

EN 55024
EN 61000-3-2
EN 61000-3-3

EMC AS/NZS CISPR 22 Class B

Using a Memory Card 84

Chapter C

Using a Memory Card

Introduction

You can use the scanner’s memory card slots to copy files to a computer connected to the
scanner. You can also use it to copy files on your computer to your memory card.

For instructions on printing from a memory card, see the booklet that came with your
scanner.

Handling Memory Cards

Memory card copying precautions

Keep the following in mind when copying files between your memory card and computer:

❏ Check the documentation that came with your memory card and any adapter you may

be using for any handling guidelines.

❏ Do not eject your memory card or turn off the scanner while the memory card light is

flashing or you may lose data.

❏ Make sure that your memory card is not write-protected. Many memory cards have a

write-protect switch.

❏ Do not copy files to a memory card while you are printing from the memory card.

❏ The scanner display does not update information about your memory card after you

copy files to it or delete files from it. To update the information displayed, wait until the
memory card light stops flashing, then eject and reload the memory card.

❏ When you are using EPSON File Manager to access photos on your memory card, do

not remove the memory card until after you close File Manager.

Supported memory cards

You can use the following types of memory cards with your scanner:

Using a Memory Card 85

* Adapter required.

Note:

See the following for the specifications of memory cards that can be used with the scanner
& "Memory Card Slots" on page 81

Inserting a memory card

1. Turn on the scanner.

2. Open the memory card slot cover.

3. Make sure no cards are in any of the slots. Then insert your memory card as shown in
the illustrations below.

• CompactFlash • SD Memory Card

• Microdrive • SDHC Memory Card

• Memory Stick • miniSD card*

• Memory Stick Duo* • miniSDHC card*

• Memory Stick PRO • microSD card*

• Memory Stick PRO Duo* • microSDHC card*

• MagicGate Memory Stick • xD-Picture Card

• MagicGate Memory Stick Duo* • xD-Picture Card Type M

• MultiMediaCard • xD-Picture Card Type H

Using a Memory Card 86

Slot Type of Card

Memory Stick
Memory Stick PRO
MagicGate Memory Stick

Memory Stick Duo*
Memory Stick PRO Duo*
MagicGate Memory Stick Duo*

SD Memory Card

SDHC Memory Card

MultiMedia Card

miniSD card*
miniSDHC card*

microSD card*
microSDHC card*

*Adapter required

xD-Picture Card
xD-Picture Card Type M
xD-Picture Card Type H

Using a Memory Card 87

4. The memory card light flashes and then stays on. Then close the memory card slot
cover.

c

Caution:

❏ Load your memory card only as shown above or you may damage your scanner, memory

card, or both. If you insert a card incorrectly, you see an error message on your screen.
Click Cancel, then remove the memory card and insert it correctly.

❏ Load only one memory card at a time. Eject your memory card before inserting another

one.

❏ Always close the memory card slot cover to protect your memory card from static

electricity. If you touch the inserted memory card, it may cause the scanner to
malfunction.

❏ If a digital camera is connected to the scanner, disconnect it before you insert your

memory card.

❏ Make sure you check which direction the card should be inserted, and if the card needs

an adapter make sure you attach the adapter before inserting the card. Otherwise, you
may not be able to remove the card from the product.

Removing the memory card

c

Caution:

On a Macintosh, always drag the memory card icon on the desktop into the trash to eject the
card before you turn off the scanner or unplug the USB cable. Otherwise, you may lose data
from the memory card.

Compact Flash

Microdrive

Slot Type of Card

Using a Memory Card 88

1. Make sure the memory card light is not flashing.

2. Pull the memory card out of its slot.

c

Caution:

Do not remove a memory card when the memory card light is flashing or you may lose data
from the memory card.

Copying Files Between a Memory Card and Your Computer

Copying files to your computer

1. Make sure the scanner is turned on and a memory card is inserted.

2. Windows XP x64 and XP
Click Start and select My Computer.

Windows Me, 98 SE, and 2000:

Double-click the My Computer icon on your desktop.

3. Double-click the removable disk icon, then select the folder in which your files are
saved.

Note:

If you have set a volume label, it is displayed as the drive name. If you have not set the volume
label, “removable disk” is displayed as the drive name on Windows XP x64 and XP.

4. Select the files you want to copy and drag them to a folder on your computer’s hard
drive.

Saving files to a memory card

Before inserting your memory card, make sure the write protect switch is set to allow
writing to the memory card.

Note:

After copying a file to a memory card from a Macintosh computer, an older digital camera not be
able to read the memory card.

1. Make sure the scanner is turned on and a memory card is inserted.

2. Windows XP x64 and XP:
Click Start and select My Computer.

Using a Memory Card 89

Windows Me, 98 SE, and 2000:

Double-click the My Computer icon on your desktop.

3. Double-click the removable disk icon, then select the folder in which you want to save
your files.

Note:

If you have set a volume label, it is displayed as the drive name. If you have not set the volume
label, “removable disk” is displayed as the drive name on Windows XP x64 and XP.

4. Select the folder on your computer’s hard drive that contains the files you want to copy.
Then select the files and drag them to the folder on your memory card.

Disconnecting or Turning Off the Scanner

When you finish copying files to or from a memory card in the scanner, you must carefully
follow the steps in these sections before you turn off the scanner or disconnect it from your
computer.

Windows XP x64 and XP

1. Double-click the icon on the task bar.

2. Select USB Mass Storage Device and click Stop.

3. Select USB Mass Storage Device and click OK.

4. Click anywhere in the window.

5. Turn off the scanner or disconnect the USB cable.

Windows 2000

1. Make sure that both the memory card light and the On light are not flashing.

2. Turn off your computer.

3. Turn off the scanner or disconnect the USB cable.

Note:

If you turn off the scanner or disconnect the USB cable before turning off your computer, you
see the message “Problem Ejecting USB Mass Storage Device.”

Using a Memory Card 90

Windows Me and 98 SE

1. Double-click the My Computer icon on the desktop.

2. Right-click the Removable Disk icon and click Eject.

3. Turn off the scanner or disconnect the USB cable.

Macintosh

1. Drag the removable disk icon ( ) on your desktop into the trash.

2. Turn off the scanner or disconnect the USB cable.