Epson S30670 Warranty Statement

EPSON

Limited Warranty Program for the EPSON® SureColor® S30670 64-inch wide Solvent Printer

Preferred

Priority Technical Support

Toll-Free Phone Number

Security and Peace of Mind

On-Site Repair

Please open this booklet and record your unique Unit ID Number.

You will need it to take full advantage of the Preferred Warranty.

CPD-35530

EPSON

Limited Warranty Program for the EPSON® SureColor® S30670 64-in ch wide Solvent Printer

Preferred

Welcome and Congratulations

Congratulations on your purchase of the EPSON® SureColor® S30670 64-inch wide solvent printer. Your printer is designed to provide consistent high quality output in the solvent printing environment. To ensure your complete satisfaction with its performance, Epson is pleased to include the EPSON PreferredSM Limited Warranty Plan described in this document.

This one-year limited warranty plan includes priority toll-free technical phone support and on-site hardware service for your printer. Should you have a question or experience a problem with your printer, simply call the exclusive EPSON Preferred toll-free number, select the technical support option, and enter your Unit ID Number as described in this booklet. Please have your Serial Number available for the answering technical support specialist. Since it’s an exclusive number, your call will be answered promptly.

Please review the information contained in this booklet. You’ll find your personal Unit ID Number and the exclusive EPSON Preferred toll-free number. You’ll need these numbers to take advantage of our Preferred Service. You’ll find our complete terms and conditions for this one-year limited warranty at the end of this booklet, under “Terms and Conditions – Limited Warranty for Commercial Products.”

Once again, congratulations and welcome to the EPSON Preferred Family.

Purchasing Extended Service: the EPSON Preferred Plus Plan

The EPSON Preferred Limited Warranty Plan offers premium warranty service for one year. We’d like to inform you of the opportunity to continue enjoying Epson service after the end of your warranty through our Preferred Plus Plan – Epson’s extended service contracts for the EPSON® SureColor® S30670 64-inch wide solvent printer. Just purchase a Preferred Plus Plan during the one-year limited warranty period and you’ll continue to have access to our toll-free priority technical support line, plus the on-site hardware service offered under the plan you choose:

Silver EPPS30SB1 (one year of coverage or two on-site service calls, whichever occurs first; in either case print head replaced only once)

Gold EPPS30GB1 (one year of coverage or three on-site service calls, whichever occurs first; in either case print head replaced only twice)

Platinum EPPS30PB1 (one year of coverage, no limit on on-site service calls) or print head replacements)

You may purchase a plan any time during the one-year limited warranty period. You may also purchase a second plan to follow your first plan, if the purchase is made during the warranty period or while the first plan is still in effect. All Plans include Parts and Labor. No renewal of extended service is available after expiration of your second plan.

Note: The print head is a maintenance part which the user is responsible to replace when necessary. However, Epson covers head replacement while the printer is under the EPSON Preferred Limited Warranty, and under any Preferred Plus Plan (limited or unlimited number of head replacements, depending on the Preferred Plus Plan purchased). The life of the print head will vary depending on the user’s print volume, print patterns and heater temperature for print settings. Doing proper user maintenance of the print head will help prolong its life.

EPSON

Limited Warranty Program for the EPSON® SureColor® S30670 64-in ch wide Solvent Printer

Preferred

For EPSON Preferred Technical Support

Follow these easy steps to obtain technical support.

Step 1: Have your serial number available:

_________________________________

Step 2: Call toll-free 888-377-6611.*

Step 3: Follow the voice prompt instructions.

Step 4: Enter your Unit ID Number.

Step 5: Be prepared to work with the Technical Support

Specialist to diagnose the problem.

Operating Hours: Currently Monday through Friday,

6 AM to 6 PM Pacific Time (Subject to change)

* If you experience difficulty using your Unit ID Number to access the Toll-Free Preferred line,

please call 562-276-1305 during normal business hours so we may resolve the problem. This phone number provides access to the same EPSON Preferred Technical Support Staff as the toll-free number.

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