Epson RI4409 User Manual
EPSON Product Support Bulletin
Date: 07/28/2010 Originator: esc
PSB #: PSB.2010.08.001 Authorization:
Reference: TE10-0055 Rev. A Total Pages: 3
Product(s): Epson P-3000 and P-5000 Multimedia Storage Viewers
Subject:
This bulletin was created to inform you of a firmware update for the P-3000/P-5000 multimedia
viewers. The updated firmware provides certain improvements as outlined below.
Description of Change:
The firmware has been updated to version 01.33.
Reason:
To provide the following fixes and/or improvements:
• Corrects movie audio playback issues on files using an 11.024 kHz frequency.
• Corrects an issue that prevents the viewer from copying a file to Back-Up if the file size
is within the following range: 25,533,949 to 25,534,796 bytes or 29,949,157 to
29,950,004 bytes.
• Corrects display of rating information when the rated image file has no attribute
information.
• Supports folder name which starts with certain Japanese characters.
P-3000/P-5000 Firmware Update Instructions:
New Firmware Release version 01.33
Note: Before starting the firmware update process, confirm that there are no files on the
memory card.
To download and install the new firmware file, you will need the following:
• Windows-based PC or Macintosh computer with Internet access
• Operating Systems: Windows 2000/XP Home/Pro/XP/XP Pro x64 Edition/Vista
• Operating Systems: Macintosh OS 10.2.8 to 10.5
• Memory card reader/writer
• 128MB or higher formatted Compact Flash or SD memory card (there must be no data
on the card)
• For Windows: firmware filename is epson13953.exe (included in
C:\EPSON\epson13953_firmware_update_0133)
• For Macintosh: firmware filename is epson13954.dmg (included in
epson13954_firmware_update_0133
• P-3000/P-5000 battery installed (fully-charged battery recommended)
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PSB.2010.08.001
• AC adapter – must be plugged in to a wall socket and connected to the viewer before
the firmware update can be performed
Firmware Update Procedure:
Download the file epson13953.exe for Windows users or epson13954.dmg for Mac users
from the Epson website (www.epson.com). Follow the on-screen instructions to download and
extract the file onto your computer.
To verify the current firmware version on your viewer, power on the unit, select Settings from
the Home screen and press OK. In the Settings screen use the 4 way ring to scroll down to the
firmware version menu. Press OK. If the firmware says 01.33.01.00, then you do not need to
perform the update described in this bulletin. If you see an earlier version such as 01.10.01.00
(see image below), then proceed to the next section.
Steps:
1. Install a blank memory card into a memory card reader/writer and copy the
“PSV3FIRM” folder (including all the files in the folder) to the root directory of the
memory card.
2. Verify that the battery is installed in the P-3000 or P-5000 viewer.
3. Connect the AC adapter to the viewer, but do not power it on.
4. After the firmware file has been copied to the memory card, insert the CompactFlash or
SD memory card into the viewer.
5. Press and hold down the “OK” and keys while sliding the “POWER” switch as
shown below.
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PSB.2010.08.001
When you see the firmware update screen (see reference image below), release the
OK and
keys. Note: If you do not see this screen, power off the unit and start the
firmware process again.
During the update process, the message screen will display the current firmware and
updated firmware versions. Then the message “Updating Resources” will appear.
Important: Do not remove the battery or disconnect the AC adapter during the
firmware update process.
6. The firmware update process is completed when you see this screen (reference image
below).
7. Power off the unit and remove the CompactFlash or SD memory card.
8. Power on the viewer and verify the new firmware version. It should say 01.33.01.00.
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PSB.2010.08.001
EPSON Product Support Bulletin
Date: 5/18/2009 Originator: TC
PSB #: PSB.2009.09.001 Authorization:
Reference: TE08-0674 Rev. A Total Pages: 3
Product(s): Epson P-3000 and P-5000 Multimedia Storage Viewers
Subject: New Firmware Release version 01.32
This bulletin was created to inform you of a firmware update for the P-3000/P-5000
multimedia viewers. The updated firmware provides certain improvements as outlined
below.
Description of Change:
The firmware has been updated to version 01.32.
Reason:
Firmware version 01.32 has been provided to fix or improve the following issues with
previous firmware versions.
• Resolves support issues with RAW files (.orf) from the Olympus E-410 and E-510
digital cameras
• Resolves movie audio playback issues on files using an 11.025 kHz sampling
frequency.
• Resolves movie audio playback issues on files using the G.726 CODEC.
• Resolves intermittent issues where the viewer would hang up when browsing the
backup folder with the “Auto rotation” feature turned on, and after using the “Set as
folder icon” operation.
• The Left arrow button changes the current song to the previous song when it is
pressed 1 second before the song starts. On firmware 01.32 the duration has been
changed from 1 sec to 3 sec so that the user can easily change songs.
• Resolves an issue where the Rating information was lost when the target images
had been backed up using the “Copying Selected Files” feature.
• Resolves an issue where the viewer hangs when accessing a movie file from a
CASIO EX-V7 digital camera.
NOTE: EX-V7 uses an unsupported audio CODEC. Only video will play, no audio.
• Resolves an issue with CF cards 16GB or larger that cannot be recognized in the
photo viewer when it is connected to a PC computer.
P-3000/P-5000 Firmware Update Instructions:
Note: Before starting the firmware update process, confirm that there are no files on the
memory card. To download and install the new firmware file, you will need the following:
• Windows-based PC or Macintosh computer with Internet access
• Operating Systems: Windows 2000/XP Home/Pro/XP/XP Pro x64 Edition/Vista
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PSB.2009.09.001
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