Epson Stylus Photo R380
Printer Parts
Paper support
Edge
guide
External
interface
(PictBridge
port)
Infrared
port
Tray lever
Sheet feeder
Front tray
Printer cover
Control panel
Front tray extensions
Memory card
slots (under
cover)
Front cover
USB port
OK button
Back button
Stop/Clear
Settings button
Start
button
Copies buttons
Navigation buttons
Memory
Card button
On button
Print CD/DVD
button
Display/ Crop
button
Print Settings button
Setup
button
LCD screen
Accessories
Ink Cartridges
Epson® offers standard and high-capacity ink cartridge sizes
for each color, and you can use both sizes at once in your
Epson Stylus Photo R380, if desired. For example, you can
install a standard size magenta cartridge (part number 78) and
a high-capacity black cartridge (part number 77). The highcapacity cartridges are available at www.epson.com/
highcapacity (U.S. sales) or www.epson.ca (Canadian sales).
AC inlet
Ink
cartridge
holder
Cartridge Part number
Black 78 (T078120)
Cyan 78 (T078220)
Magenta 78 (T078320)
Yellow 78 (T078420)
Light Cyan 78 (T078520)
Light Magenta 78 (T078620)
High-Capacity Black 77 (T077120)
High-Capacity Cyan 77 (T077220)
High-Capacity Magenta 77 (T077320)
High-Capacity Yellow 77 (T077420)
High-Capacity Light Cyan 77 (T077520)
High-Capacity Light Magenta 77 (T077620)
Caution: To ensure good results, use genuine Epson cartridges
and do not refill them. Other products may cause damage to your
printer not covered by Epson’s warranties.
Don’t use an ink cartridge beyond the expiration date on the
package.
10/06 Epson Stylus Photo R380 - 1
Epson Stylus Photo R380
Epson Media
Paper name* Size Part number
Epson Ultra Premium
Photo Paper Glossy
Epson Ultra Premium
Glossy Photo Paper
Epson Premium Photo
Paper Glossy
Epson Premium Glossy
Photo Paper
Epson Premium Photo
Paper Semi-gloss
Epson Premium
Semigloss Photo Paper
Epson Photo Paper
Glossy
Epson Glossy Photo
Paper
Epson Bright White
Paper
Epson Premium Bright
White Paper
Epson Premium
Presentation Paper
Matte
Epson Matte Paper
Heavyweight
Epson Premium
Presentation Paper
Matte Double-sided
Epson Double-sided
Matte Paper
Epson Presentation
Paper Matte
Epson Photo Quality Ink
Jet Paper
Epson Iron-on Cool Peel
Transfer paper
Epson Photo Quality Self
Adhesive Sheets
Epson Ultra Premium
Photo Paper Luster
Epson Premium Luster
Photo Paper
Borderless 4 × 6 inches S041934
Letter (8.5 × 11 inches) S041935
Borderless 4 × 6 inches S041808
S041727
Borderless 5 × 7 inches S041464
Borderless 8 × 10 inches S041465
Letter (8.5 × 11 inches) S041286
S041667
Borderless 4 × 6 inches S041982
Letter (8.5 × 11 inches) S041331
Borderless 4 × 6 inches S041809
Letter (8.5 × 11 inches) S041141
S041649
S041271
Letter (8.5 × 11 inches) S041586
Borderless 8 × 10 inches S041467
Letter (8.5 × 11 inches) S041257
Legal (8.5 x 14 inches) S041067
Letter (8.5 × 11 inches) S041568
Letter (8.5 × 11 inches) S041062
Letter (8.5 × 11 inches) S041153
A4 (8.3 × 11.7 inches) S041106
Letter (8.5 x 11 inches) S041405
Specifications
Printing
Printing method On-demand ink jet
Ink configuration Six individual ink cartridges in black,
cyan, magenta, yellow, light cyan, and
light magenta
Mechanical
Paper feed Friction
Paper path Sheet feeder, top entry
Sheet feeder
capacity About 120 sheets
Dimensions
Storage Width: 17.8 inches (453 mm)
Depth: 13.5 inches (343 mm)
Height: 7.6 inches (194 mm)
Printing Width: 17.8 inches (453 mm)
Depth: 21.2 inches (538 mm)
Height: 11.2 inches (285 mm)
Weight 15.8 lb (7.15 kg) without ink cartridges
Ink Cartridges
Colors Black, cyan, magenta, yellow, light cyan
light magenta
Cartridge life Within 6 months after opening package,
at 77 °F (25 °C)
Dimensions
(W × D × H) 0.5 × 2.7 × 1.9 inches
(12.7 × 68.0 × 47.0 mm)
Storage
temperature –4 to 104 °F (–20 to 40 °C)
1 month at 104 °F (40 °C)
Freezing
temperature* 3.2 °F (–16 °C)
* Ink thaws and is usable after approximately 3 hours at
77 °F (25 °C)
* Availability of paper types varies by location.
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Epson Stylus Photo R380
Memory Card Compatibility
Top slot
Bottom slot
Slot Type of card
Top slot xD-Picture Card
xD-Picture Card Type M
xD-Picture Card Type H
MagicGate™ Memory Stick
MagicGate Memory Stick Duo*
Memory Stick
Memory Stick Duo™*
Memory Stick PRO
Memory Stick PRO Duo™*
MultiMediaCard
SD™ Card
SDHC Card
miniSD™ Card*
miniSDHC Card*
microSD Card*
microSDHC Card*
Bottom slot CompactFlash
Microdrive
* Adapter required.
™
™
™
®
™
Electrical
Rated voltage 100-120 V Model 220-240 V Model
Input voltage range* AC 90 to 132 V AC 198 to 264 V
Rated frequency range 50 to 60 Hz
Input frequency range 49.5 to 60.5 Hz
Rated current 0.6 A
Power
consumption
* Check the label on the back of the printer for its voltage.
ISO/IEC10561
Letter pattern
Sleep mode Approx. 4.5 W Approx. 5.0 W
Power off
mode
(max. 1.1 A)
Approx. 17 W
Approx. 0.2 W Approx. 0.4 W
0.3 A
(max. 0.5 A)
Interfaces
USB 2.0 Hi-Speed (Device Class for computers), based on
Universal Serial Bus Specifications Revision 2.0; 480 Mbps
USB 2.0 Hi-Speed (Mass Storage Class for external storage
devices)
®
Bluetooth
Ver. 2.0+EDR (option)
IrDA Ver. 1.3
Environmental
Temperature
Operation 50 to 95 °F (10 to 35 °C)
Storage –4 to 104 °F (–20 to 40 °C)
1 month at 104 °F (40 °C)
Humidity (without condensation)
Operation 20 to 80% RH
Storage 5 to 85% RH
The printer supports image files that meet the following
requirements:
Media format DCF version 1.0 or 2.0 compliant*
File format JPEG, DOS FAT (FAT 12 or 16, one partition) taken
with a DCF version 1.0 or 2.0 compliant digital
camera
Supports Exif version 2.21
Image size 80 × 80 pixels to 9200 × 9200 pixels
Number of files Up to 999
* DCF is the “Design rule for Camera File system” standard.
Safety Approvals
Safety standards UL 60950-1
CAN/CSA-22.2 No.60950-1
EMC FCC part 15 Subpart B class B
CAN/CSA-CEI/IEC CISPR 22 Class B
10/06 Epson Stylus Photo R380 - 3
Epson Stylus Photo R380
Paper
Paper Type Specifications
Single sheets Plain bond paper
or special paper
distributed by
Epson
Envelopes Plain bond
paper
Printable area
Normal Borderless*
Thickness: 0.003 to 0.004 inch
(0.08 to 0.11 mm) for plain bond
paper
Weight: 17 lb to 24 lb (64 g/m² to
90 g/m²) for plain bond paper
Weight: 20 lb to 24 lb (75 g/m² to
90 g/m²)
Envelopes
CDs or DVDs
12-cm CD/DVD
120 mm
18 mm
8-cm CD/DVD
80 mm
18 mm
If you are not printing on a hub-printable disc, do not print in
the following areas of the disc; otherwise the disc or CD/DVD
tray may get stained with ink.
Inner hub area 18 to 42 mm
Outer periphery
area
117 to 120 mm for a 12-cm CD/DVD
77 to 80 mm for a 8-cm CD/DVD
Selecting the Paper Type Setting
Select the correct paper Type or Media Type setting in the
printer driver so your printer knows what kind of paper you’re
using and adjusts the ink coverage accordingly.
A The minimum top margin is 0.12 inches (3.0 mm).
B-L The minimum left margin is 0.12 inches (3.0 mm).
B-R The minimum right margin is 0.12 inches (3.0 mm).
C The minimum bottom margin is 0.12 inches (3.0 mm).
D-L The minimum left margin is 0.20 inches (5.0 mm).
D-R The minimum right margin is 0.20 inches (5.0 mm).
E The minimum bottom margin is 0.78 inches (20.0 mm).
* When you print with the borderless feature, print quality may
decline in the expanded area. Before printing large jobs using the
borderless setting, print a single sheet to confirm printout quality.
Note: Always load paper into the sheet feeder with the short edge
first. Load envelopes flap edge left with the flap side down.
For this paper Select this paper Type or
Plain paper
Epson Bright White Paper
Epson Premium Bright White Paper
Epson Iron-on Cool Peel Transfer Paper
Epson Ultra Premium Photo Paper Glossy
Epson Ultra Premium Glossy Photo Paper
Epson Premium Photo Paper Glossy
Epson Premium Glossy Photo Paper
Epson Premium Photo Paper Semi-gloss
Epson Premium Semigloss Photo Paper
Epson Photo Paper Glossy
Epson Glossy Photo Paper
Epson Premium Presentation Paper Matte
Epson Matte Paper Heavyweight
Epson Premium Presentation Paper Matte
Double-sided
Epson Double-sided Matte Paper
Epson Presentation Paper Matte
Epson Photo Quality Ink Jet Paper
Epson Photo Quality Self Adhesive Sheets
Epson Ultra Premium Photo Paper Luster
Epson Premium Luster Photo Paper
Envelopes Envelope
Media Type setting
Plain Paper / Bright White
Paper
Ultra Premium Photo Paper
Glossy
Premium Photo Paper
Glossy
Premium Photo Paper
Semi-Gloss
Photo Paper Glossy
Premium Presentation
Paper Matte
Presentation Paper Matte
Ultra Premium Photo Paper
Luster
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Epson Stylus Photo R380
Paper Loading Guidelines
You can load up to 120 sheets of plain paper and the following
number of sheets of Epson special media:
Paper type Loading
Epson Presentation Paper Matte
Epson Photo Quality Ink Jet Paper
Epson Bright White Paper
Epson Premium Bright White Paper
Epson Ultra Premium Photo Paper Glossy
Epson Ultra Premium Glossy Photo Paper
Epson Premium Photo Paper Glossy
Epson Premium Glossy Photo Paper
Epson Premium Photo Paper Semi-gloss
Epson Premium Semigloss Photo Paper
Epson Photo Paper Glossy
Epson Glossy Photo Paper
Epson Premium Presentation Paper Matte
Epson Matte Paper Heavyweight
Epson Premium Presentation Paper Matte Double-sided
Epson Double-sided Matte Paper
Epson Ultra Premium Photo Paper Luster
Epson Premium Luster Photo Paper
Epson Iron-on Cool Peel Transfer paper
Epson Photo Quality Self Adhesive Sheets
❏ Don’t load paper above the arrow mark on the left edge
guide. Make sure the paper is under the tabs on the left and
right edge guides.
❏ Load the printable side face-up. It’s often brighter or whiter
than the other side.
❏ Always load the short edge first, even when printing in
landscape mode.
❏ Load letterhead or preprinted paper into the printer top
edge first.
❏ If you experience paper feeding problems, try loading fewer
sheets.
❏ If you’re using special paper, follow the instructions that
came with the paper.
See your Printer Basics or on-screen User’s Guide for more
information about loading paper.
capacity
120 sheets
80 sheets
20 sheets
1 sheet
Error Messages
You can diagnose and solve most problems by checking the
error messages on the LCD screen. The following table lists
the error messages and recommended solutions.
Error message Solution
A printer error has
occurred. See your
documentation.
Waste ink pad in the
printer is saturated.
Cannot recognize ink
cartridges.
The document is too
complex to print with
Bluetooth.
Data error. The
document cannot be
printed.
Cannot recognize the
device.
Cannot recognize the
memory card or disk.
A problem occurred
while formatting.
Formatting cancelled.
An error occurred
while saving. Save
cancelled.
Cannot create a folder
on the memory card
or disk. Operation
cancelled.
Print head cleaning
failed.
Backup Error
Error code
XXXXXXXX
Paper may be blocking movement of the print
head. Turn off the printer, then lift up the printer
cover and remove any jammed paper or other
foreign objects. Also, make sure you’ve
removed all of the packing material. Then turn
the printer back on. If you still see this error
message, contact Epson.
Contact your dealer to replace it.
Make sure the ink cartridges are installed
correctly.
See the documentation for your Bluetooth
device.
See the documentation for the device
transmitting the data. This error occurs when
the transmitting device does not send data
properly.
Make sure you’ve inserted your memory card
or storage device correctly.
Make sure you’ve inserted the memory card or
storage device correctly. If so, check to see
whether there is a problem with the card or
device.
Retry the procedure. If the error reoccurs, there
may be a problem with your memory card or
storage disk. Check to see whether there is a
problem with the card or disk, then try again.
The memory card should be formatted in the
camera.
Insert a new memory card or storage device
and try again.
Try cleaning the print head again. If the error
message reoccurs, contact Epson.
A problem occurred and the backup procedure
was cancelled. Make a note of the error code
and contact Epson.
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Epson Stylus Photo R380
Printing on CDs and DVDs
Your printer includes a special tray that lets you print
customized text, graphics, and photos directly on any ink jetprintable CD or DVD. The Epson Print CD software makes
it easy to import your own photos, add text, and modify your
designs with a variety of special effects. You can print on both
regular 12-cm and 8-cm CDs and DVDs.
Caution: Use only ink jet-printable CDs and DVDs for printing.
Thermal-printable and regular CDs and DVDs should not be used
with this printer; otherwise the ink may smear.
Cleaning the Rollers
Before you print on a CD or DVD, you should clean the
rollers inside the printer. You can do this by feeding and
ejecting several sheets of plain paper.
1. Make sure your printer is turned on and several sheets of
letter-size plain paper are loaded.
2. Press the
3. Press l or r select
4. Press u to select
Setup button.
Maintenance, then press OK.
Load/Eject Paper, then press OK.
3. Place the CD or DVD on the CD/DVD tray with the white
or printable side face-up. Make sure the disc lies flat in the
tray.
Note: Use only one CD/DVD at a time.
Caution: Before you position the CD or DVD, make sure that no
foreign particles or substances are on the CD/DVD tray, as these
may damage the disc’s data side.
Be sure to use the CD/DVD tray provided with this printer. If you
use another CD/DVD tray, there may be a gap in the print position
and printing may not be accurate.
To print on a small CD or DVD (8-cm), place the small
CD/DVD adapter on the tray first, then place the CD or
DVD inside the adapter. Make sure the tabs on the edge of
the adapter fit squarely into the molding of the tray.
Caution: Make sure you always use the small CD/DVD adapter
when you print on 8-cm CDs or DVDs and that the CD or DVD
and adapter lie flat on the tray; otherwise the printer may be
damaged.
CD/DVD adapter
5. Press the
Start button to run a sheet of paper through
the printer’s rollers.
6. Repeat step 5 four more times to finish cleaning the rollers.
Inserting a CD or DVD
Caution: Make sure the data, music, or video is burned on your ink
jet-printable CD or DVD before you print. Otherwise, dirt or
scratches on the surface may cause errors when you burn the data.
1. Turn on the printer and open the front cover.
2. Set the front tray to the CD/DVD position by pulling the
tray lever down.
Caution: Before you move the tray lever, make sure no paper or
other objects are on the front tray and the front tray is not
extended.
Do not touch the front tray when you move the tray lever.
Do not move the tray lever while the printer is printing.
12-cm CD/DVD 8-cm CD/DVD
4. Gently insert the CD/DVD tray along the base of the front
tray until the arrow marks on the CD/DVD tray and the
front tray are aligned.
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Epson Stylus Photo R380
Caution: Be sure to insert the CD/DVD tray while the printer is
turned on; this ensures that the print position will be adjusted
automatically.
Do not insert the CD/DVD tray while the printer is printing;
otherwise, your printer may be damaged or the surface of the CD
or DVD may become dirty or scratched.
Make sure the CD/DVD
tray slides under the tab
(on both sides)
Make sure the
arrow marks
are aligned
Designing CDs and DVDs
You can use the Epson Print CD program (included on the
Printer Software CD-ROM) to create and print a design with
images, graphics, and text. See your Printer Basics manual or
on-screen User’s Guide for instructions.
Printing Your Design
Replacing an Ink Cartridge
When you print with low or expended ink cartridges, you see
a message on the LCD screen telling you which cartridges are
low or expended.
You’ll also see a message on your computer screen when you
print telling you which cartridge is low or expended.
When a cartridge is installed in the printer for more than six
months, you may need to replace it if printouts don’t look
their best. If the quality doesn’t improve after cleaning and
aligning the print head, you can replace the cartridge even if
the cartridge is not expended.
Checking the Ink Cartridge Status
Follow the steps below to check how much ink is left in your
cartridges.
Note: You can also check the ink cartridges using your computer;
see your Printer Basics manual or on-screen User’s Guide for
instructions.
1. Press Setup to enter the Setup menu.
2. Press l or r to select
3. You see a screen showing the status of the ink cartridges:
Ink Cartridge Status, then press OK.
After you have created your design and loaded a CD or DVD,
follow these steps to print:
1. Open the File menu and select
2. Make sure
or
Stylus Photo R380 (Macintosh) is selected.
3. Select
EPSON Stylus Photo R380 Series (Windows)
CD/DVD or CD/DVD Premium Surface as the
Print.
Media Type setting.
4. Select
None as the Print Confirmation Pattern setting
(Windows) or Test Print Pattern setting (Macintosh).
5. Click
Print.
Note: You can print on only one CD or DVD at a time. When the
Copies setting is set to 2 or more, remove each disc from the
tray after it has been printed, and then place the next CD or DVD
on the tray. Then press the Start button to resume printing.
After you print, handle the CD or DVD carefully and allow the ink
to dry for at least 24 hours before playing the disc or inserting it in
a drive. Keep printed discs away from moisture and direct
sunlight.
After you finish printing on a CD/DVD, remove the CD/DVD tray
and set the front tray to the paper position by pushing up the tray
lever.
If you need to adjust the print position or color, see your
on-screen User’s Guide or Printer Basics book.
The cartridges are identified as follows:
(black),
C (cyan).
LC (light cyan), LM (light magenta), M (magenta),
Y (yellow), B
4. When you’re done checking the ink cartridge status, press
OK. Press l or r to select OK, then press OK.
Removing and Installing Ink Cartridges
Be sure you have a new ink cartridge before you begin. Once
you start replacing a cartridge, you must complete all the steps
in one session.
Caution: Leave the expended cartridge installed until you have
obtained a replacement, or the ink remaining in the print head
nozzles may dry out. To ensure good results, use genuine Epson
ink cartridges and do not refill them. Other products may cause
damage to your printer not covered by Epson’s warranty.
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Epson Stylus Photo R380
Note: Do not open ink cartridge packages until you are ready to
install the ink. Cartridges are vacuum packed to maintain reliability.
1. Make sure the printer is turned on, the CD tray is not
inserted, and the front tray is in the paper (lower) position.
2. If an ink cartridge is expended, the LCD screen indicates
which cartridge(s) you need to replace. Press
OK.
If an ink cartridge is low, the LCD screen displays a message
when you print. Press
press
OK. Press u or d to select Change Ink Cartridge,
then press
OK.
Setup, select Maintenance, then
3. Open the printer cover, then open the cartridge cover.
Caution: Never attempt to open the cartridge cover while the
print head is moving; wait until the cartridges have moved to the
replacement position.
Caution: Do not touch the
green IC chip on the side of the
cartridge.
ink cartridge.
Always install an ink cartridge
immediately after removing the
old cartridge. If the cartridge is
not installed promptly, the print
head may dry out and be
unable to print.
This can damage the
6. Remove the yellow tape from
the bottom of the ink
cartridge.
Caution: You must remove the yellow tape from the cartridge
before you install it; otherwise, print quality may decline or you
may not be able to print. If you have installed an ink cartridge
without removing the yellow tape, take the cartridge out of the
printer, remove the yellow tape, and then reinstall it.
Do not remove the transparent
seal from the bottom of the
cartridge; otherwise, the cartridge
may become unusable.
To avoid damaging the printer, never move the print head by
hand.
4. Squeeze the back tab of the used cartridge as you lift it
straight out. Dispose of it carefully. Don’t take the cartridge
apart or try to refill it.
Warn ing: If ink gets on your hands, wash them thoroughly with
soap and water. If ink gets in your eyes, flush them immediately
with water. If discomfort or vision problems continue after a
thorough flushing, see a doctor immediately.
Note: If an ink cartridge is low, you may continue to use it until it
is expended.
5. Remove the new cartridge from the package.
Do not remove or tear the label on
the cartridge; otherwise, ink will
leak.
7. Lower the new ink cartridge into the holder. Push down
gently until the cartridge clicks into place.
8. If you need to replace other ink cartridges, repeat steps 4
through 7 before continuing with step 9.
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Epson Stylus Photo R380
9. Close the cartridge cover, then close the printer cover.
.
10. Press OK.
The printer begins charging the ink delivery system and the
message “Charging Ink. Please Wait” appears on the LCD
screen.
After about one minute, the message “Ink cartridge
replacement is complete” appears on the LCD screen.
Caution: Do not turn off the printer during ink charging as this will
waste ink.
Do not insert the CD/DVD tray during ink charging.
Cleaning the Print Head
If your printouts are unexpectedly light or faint, or you notice
light or dark bands across your printout, you may need to
clean the print head. This unclogs the nozzles so they can
deliver ink properly.
You can clean the print head using the buttons on your printer
or using the Head Cleaning utility on your computer. You can
also run a nozzle check to see if the print head needs cleaning.
Note: Print head cleaning uses ink, so clean the print head only
when print quality declines (for example, if you see lines in your
printout or colors are incorrect or missing).
Before you clean the print head, check the print head nozzles first
to confirm that the print head needs to be cleaned, as described
below.
Checking the Print Head Nozzles
Follow the steps below to check the print head nozzles using
the printer’s control panel.
Note: You can also check the print head nozzles using your
computer. See your Printer Basics manual or on-screen
User’s Guide for instructions.
1. Make sure the printer is turned on but not printing, and no
warnings or errors are displayed on the LCD screen.
2. Make sure letter-size plain paper is loaded in the printer.
3. Press
4. Press l or r to select
5. Press u or d to select
6. Press
Setup.
Maintenance, then press OK.
Nozzle Check, then press OK.
Start.
The nozzle check pattern prints:
Print head does
not need to be
cleaned:
Print head
needs to be
cleaned:
7. If there are no gaps or lines, the print head does not need to
be cleaned. Press
OK to return to the Maintenance menu.
If there are gaps or lines, or the test patterns are faint, run
the Head Cleaning utility as described below.
Running the Head Cleaning Utility
Follow the steps below to run the Head Cleaning utility using
the printer’s control panel.
Note: You can also run the Head Cleaning utility using your
computer. See your Printer Basics manual or on-screen
User’s Guide for instructions.
If error messages indicating low or expended ink appear on the
LCD screen, you cannot clean the print head. Replace the
appropriate ink cartridge first.
Caution: If you don’t use your printer often it is a good idea to print
a few pages at least once a month to maintain good print quality.
Before you check the print head nozzles or clean the print
head, make sure the CD/DVD tray is not inserted in the
printer, and make sure the front tray is in the paper (lower)
position.
1. Make sure the printer is turned on but not printing, and no
warnings or errors are displayed on the LCD screen.
(If ink is low, you need to replace an ink cartridge before
cleaning the print head).
2. Load a few sheets of letter-size plain paper in the printer.
3. Press
4. Press l or r to select
5. Press u or d to select
Setup to enter the Setup menu.
Maintenance, then press OK.
Head Cleaning, then press OK.
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Epson Stylus Photo R380
6. Press
Start.
The printer runs a head cleaning cycle and a message
appears on the LCD screen. Cleaning takes approximately
30 seconds.
Caution: Never turn off the printer while the message “Print
head cleaning in progress. Please wait.” appears on the LCD
screen. You may damage it.
Do not insert the CD/DVD tray during cleaning.
7. When cleaning finishes, press Start. The printer prints a
test pattern.
8. If there are no gaps in the pattern, press
OK to return to the
Maintenance menu.
If there are gaps in the pattern, press
Start to clean the
print head again.
If you don’t see any improvement after cleaning four or five
times, turn the printer off and wait six hours. This allows
any dried ink to soften. Then, try cleaning the print head
again.
Examining the Nozzle Check Pattern
Examine the nozzle check pattern you printed. Each staggered
line should be solid, with no gaps, as shown.
Aligning the Print Head
If your printouts look grainy or blurry, or you see light or dark
lines, you may need to align the print head.
Note: You may also see lines in your printouts if your cartridges are
low on ink or you need to clean the print head.
Caution: Do not press the Stop/Clear Settings button while
printing an alignment sheet.
The steps below explain how to align the print head using the
printer’s control panel. (You can also do this using your
computer. See your Printer Basics manual or on-screen
User’s Guide for instructions.)
1. Make sure the CD/DVD tray is not inserted in the printer,
and make sure the front tray is in the paper (lower) position.
2. Make sure the printer is turned on but not printing, and no
warnings or errors are displayed on the LCD screen.
3. Make sure letter-size plain paper is loaded in the printer.
4. Press
5. Press l or r to select
6. Press u or d to select
7. Press
Setup to enter the Setup menu.
Maintenance, then press OK.
Head Alignment, then press OK.
Start. An alignment sheet is printed.
❏ If your printout looks okay, you’re done.
❏ If you see any gaps (as shown below), clean the print head
again.
10 - Epson Stylus Photo R380 10/06
8. Examine pattern #1 and find the square that is most even,
with no streaks or lines.
9. Press r then u or d to select the number for that square.
10. Press
OK.
11. Press d to select the next pattern, then repeat steps 8
through 10.
12. When you’ve finished your selections for each of the four
patterns, press
OK. You see the message “Print head
alignment is complete.”
Epson Stylus Photo R380
Cleaning the Printer
To keep your printer working at its best, you should clean it
several times a year.
1. Turn off the printer, unplug the power cord, and
disconnect the USB cable.
2. Remove all the paper, then use a soft brush to clean the
sheet feeder.
3. If the outer case or inside of the sheet feeder is dirty, clean it
with a soft cloth dampened with mild detergent. Keep the
printer cover closed to prevent water from getting inside.
4. If there is any ink inside the printer, wipe it off with a damp
cloth in the area shown.
Clean here
Transporting the Printer
If you need to ship your printer, you must prepare it for
transportation by packing the printer in its original box or one
of a similar size.
Caution: When storing or transporting the printer, do not tilt it,
stand it up vertically, or turn it upside down. Otherwise, ink may
leak from the cartridges. Also, leave the ink cartridges installed.
Removing the cartridges can dehydrate the print head and may
prevent the printer from printing.
1. Remove all paper from the sheet feeder.
2. Turn the printer off.
3. Open the printer cover and make sure the print head is in
the home (far right) position.
4. Secure the print head in the home position with a piece of
tape, as shown below.
Warn ing: Don’t touch the gears or any other parts inside the
printer.
Caution: Never use a hard or abrasive brush, or benzine, alcohol, or
paint thinner for cleaning; they can damage the printer components
and case.
Don’t get water on the printer components and don’t spray or apply
lubricants, oils, or grease inside the printer.
Don’t use any cleaning sheets included with special paper; they
may jam inside the printer.
5. Close the printer cover.
6. Unplug the power cord from the outlet, then disconnect the
USB cable from your computer.
7. Close the front tray extensions and front cover.
10/06 Epson Stylus Photo R380 - 11
Epson Stylus Photo R380
8. Close the paper support.
9. Repack the printer in the box, using the protective materials
that came with it.
10. Turn off the printer and unplug its power cord. Then
disconnect the power cord and USB cable from the printer.
Keep the printer level as you transport it.
After transporting the printer, plug it in, turn it on, and test it.
If you notice a decline in print quality, clean the print head; if
output is grainy or blurry, align the print head.
Related Documentation
CPD-22276 Epson Stylus Photo R380 Start Here
CPD-22278 Epson Stylus Photo R380 Printer Basics
CPD-22277 Epson Stylus Photo R380 CD-ROM
with on-screen User’s Guide
12 - Epson Stylus Photo R380 10/06
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