Epson Pulsense PS-500 User Manual
PS-500 Series
User’s Manual
! Important
Indicates things you must or must not do. Ignoring these instructions or
mishandling this device could cause malfunction or operational problems to
the device.
Note:
Indicates additional explanations and related information.
Indicate related pages. Click the link in blue text to display the related page.
Introduction
Thank you very much for purchasing a PS-500.
To use the device correctly, make sure you read the User’s manual along with the supplied Quick Start Guide.
Keep the supplied Quick Start Guide handy to help you resolve any problems.
Description in the User’s Manual
Trademarks
EPSON and EXCEED YOUR VISION are registered trademarks of the Seiko Epson Corporation.
Microsoft and Windows are registered trademarks of the Microsoft Corporation in the United States of America
and other countries.
The Bluetooth® word mark and logos are the registered trademarks owned by Bluetooth SIG, Inc. and any use of
such marks by Seiko Epson Corporation is under license.
Other product names are the trademarks or registered trademarks of their respective companies.
Caution:
- Unapproved copying of part or all of this manual is strictly forbidden.
- The content of this manual is subject to change without prior notice.
- Although every effort has been made to ensure the accuracy of this manual, contact us if you have any
questions or notice any errors in descriptions in the content of this manual.
- Despite the preceding clause, we cannot accept any responsibility of mishandling due to errors in this manual.
- We cannot accept any responsibility for malfunctions and so on that occur due to ignoring the content of this
manual, the device being handled inappropriately, repairs or modifications performed by a third party that is not
our company of appointed by our company.
Introduction 2
System Requirement
Note:
PS-500 has Bluetooth® Smart to transfer data to PULSENSE View.
Uploaded data can be seen via PULSENSE View for Web (URL: go-wellness.epson.com).
To upload your data from PS-500
Use the PULSENSE View for iOS, Android on your smart device.
Your data will be transferred via Bluetooth® Smart.
Use the PULSENSE View Web application on your PC by using the
USB cradle.
See the data
Log into PULSENSE View for iOS, Android on your smart device.
Log into the PULSENSE View web application.
Note:
To charge the PS-500 a USB port is required. You can use the USB port of a PC or an AC adapter. We
recommend using the specified AC adapter. (SFAC03 for UK and Ireland. SFAC02 Europe excluding UK
and Ireland.)
A smart device such as a smart phone or tablet with Bluetooth® Smart capability is needed to upload product
recorded data.
Please check the below link for the latest compatibility.
www.epson.eu/pulsense
Introduction 3
Contents
Introduction 2
Description in the User’s Manual .................................................................................. 2
Trademarks................................................................................................................... 2
Caution: ........................................................................................................................ 2
System Requirement .................................................................................................... 3
Contents 4
Using this Device Safely 6
Symbols in this Manual ................................................................................................. 6
Notes on Using the Product and Components ............................................................. 7
Notes on using the cradle ............................................................................................. 8
Regulatory and Safety Notices ..................................................................................... 8
Set up and Basic Operation 10
Things You Can Do With The Product ....................................................................... 11
Measuring items ................................................................................................ 11
The heart rate zone display .............................................................................. 11
What’s in the box ........................................................................................................ 12
Options .............................................................................................................. 12
Operating buttons and functions................................................................................. 13
Icons .................................................................................................................. 14
Getting Started ........................................................................................................... 15
To record your data ........................................................................................... 15
How to cancel the battery protection mode ...................................................... 15
Wearing the PS-500 .......................................................................................... 17
Initial Configuration ..................................................................................................... 18
Smart device user ............................................................................................. 18
PC User............................................................................................................. 20
How to use 21
Display Screen In Heart Rate Measurement Mode .......................................... 27
Display Screen (Without measuring heart rate) ................................................ 28
Back light .................................................................................................................... 29
Menu Navigation ......................................................................................................... 30
Navigate in the menu ........................................................................................ 30
Check your heart rate range in the fat burning zone ........................................ 32
Bluetooth® settings ............................................................................................ 33
LED Settings ..................................................................................................... 35
Vibration settings .............................................................................................. 36
Power Off .......................................................................................................... 36
Firmware ........................................................................................................... 37
Language setting ........................................................................................................ 37
Other Functions 38
Notification Settings .................................................................................................... 39
Contents 4
Wake-up Alarm ........................................................................................................... 40
Fitting adjustment ....................................................................................................... 41
Maintenance 43
Looking after your device ........................................................................................... 44
About the wristband .......................................................................................... 44
Replacing the Battery ................................................................................................. 45
Updating the Firmware ............................................................................................... 46
Appendix 47
Product Specification .................................................................................................. 48
Device Specifications ........................................................................................ 48
Cradle Specification .......................................................................................... 48
Options specifications ....................................................................................... 48
Troubleshooting 49
Caution ....................................................................................................................... 50
Problem Solving ......................................................................................................... 51
System Reset ............................................................................................................. 52
Contacting us .............................................................................................................. 53
Contents 5
Warning:
This symbol indicates information that, if ignored, could possibly result in serious personal injury.
Caution:
This symbol indicates information that, if ignored, could possibly result in personal injury or damage the
product.
This symbol indicates an action that should be done.
This symbol indicates an action that must not be done.
Using this Device Safely
Make sure you read the manuals (Quick Start Guide and User’s manual) first to use this product safely.
The product may malfunction, or an accident may occur if it is handled incorrectly.
- Keep the manuals handy to help you resolve any problems.
- When taking this product out of the country of purchase, check the laws and regulations in the destination
country before you travel.
- This product is not a medical device. Use this product as an indicator during physical exercise.
Symbols in this Manual
The following symbols are used in this manual to indicate possible dangerous operations or handling. Make sure
you understand these warnings before using the product.
Using this Device Safely 6
Warning
Exercise according to your physical capabilities.
Stop exercising and consult your doctor if you feel unwell during exercise.
This product is a highly accurate sensor and able to measure your pulse rate;
However, this is not a medical device.
If you have any concerns, consult your doctor before using this product.
Do not keep your eyes on the device while exercising; otherwise you could fall or cause a traffic
accident. Pay attention to your surroundings while using the device.
Do not use or store this product in the following environments.
It may cause an electric shock or fire, or the product may malfunction or be damaged.
- Locations with very high or low temperatures or humidity
- Near volatile substances
- Sooty or dusty places
- Near a fire
- Near a strong magnetic field (for example, near a loudspeaker)
Do not disassemble this product, and do not attempt to repair this product by yourself. It may
cause an electric shock or accident.
Do not leave this product within reach of young children.
Caution
To avoid the possibility of skin irritation or discomfort from wearing the PS-500, you must keep
the skin under the band clean and dry at all times. Do not allow water, sweat, dead skin, or dirt
to build up under the band. Do not wear the product too tight. If you feel any discomfort, loosen
the wristband or stop usage.
Avoid water, sweat or dirt build up between your skin and the product. Clean as directed in
“Looking after your device” on page 44.
During sleep your wrist may swell, loosen the band by one setting if it becomes tight.
Do not pour water directly from the tap onto this product. The power of the tap water stream
may be strong enough to compromise the product’s waterproof feature
Notes on Using the Product and Components
Using this Device Safely 7
Caution
Do not wear this product in a bath or sauna. The steam and soap may compromise the
waterproof feature or cause corrosion.
Note:
Please note that even if not used, the PS-500 should be charged at least once within a 6 month period.
Failing to do so might affect the performance of the rechargeable battery.
Warning
Do not use the cradle or AC adapter if they are in any way damaged, faulty or contaminated by
foreign material such as dust, water or dirt. Do not use any adapter other than the specified
adapter for charging
Notes on using the cradle
Regulatory and Safety Notices
Data communication between the smartphone and product is made by Bluetooth Low Energy which operates in
the 2.4GHz band.
Hereby, SEIKO EPSON, declares that this PS-500 is in compliance with the essential requirements and other
relevant provisions of Directive 1999/5/EC.
This equipment may be operated in the UK and Ireland, Germany and France.
SEIKO EPSON CORPORATION,
3-3-5 Owa, Suwa-shi, Nagano-Ken, 392-8502, Japan
Using this Device Safely 8
Warning
In areas in which usage is restricted, such as on airplanes and in hospitals, follow the rules and
regulations provided(such as in-flight announcements)
Do not use the device if you have a surgically implanted medical device such as cardiac
pacemaker.
Do not bring the device into an operating room, intensive care unit, and so on, and do not use
the device near medical equipment. Radio waves from the device may interfere with electronic
medical equipment causing the equipment to malfunction and cause an accident.
This device is equipped with Bluetooth® Smart technology. When operating supported HR
monitors or smart phones, this function wirelessly sends and receives heart rate measurement
data to the device.
This device has been certified as a wireless device based on the Radio Law.
Therefore, the following acts may be punishable by law.
- Disassembling or remodeling the device
- Removing the verification or certification number for the device
Using this Device Safely 9
Set up and Basic Operation
You need to make the following preparations before use.
“Things You Can Do with the Product” on page 11
“What’s in the box” on page 12
“Operating buttons and functions” on page 13
“Getting Started” on page 15
“Initial Configuration” on page 18
Set up and Basic Operation 10
Items
Contents
Heart rate
The PS-500 reads and records your heart rate from the changes in light
reflected through the blood vessels in your wrist.
Calories
PULSENSE calculates the actual burned calories based upon the body motion
and the heart rate information, which is related very closely to the calories
burned, enabling more detailed calorie calculation. When heart rate
measurement is disabled, the PS-500 will calculate calories based on body
motion only.
Steps
Records the number of steps and calculates the distance using the
accelerometer to measure your body movement. This function enables you to
consciously track your general activity, so you can make small changes to
become more active.
Distance
The distance is calculated approximately from the step count and your height.
Note:
Irregular arm movements may effect the reading on the steps and distance counters.
% of max. heart rate
Heart rate zone
0 – 40%
Below
40 – 70%
Fat Burning
70 – 80%
Aerobic
80 – 90%
Anaerobic
90 -100%
Maximum
Note:
- Your initial heart rate zones are calculated by your profile data.
- When using the PS-500 overnight the heart rate zones will be adjusted according to your basal heart
rate (minimum heart rate).
Things You Can Do With The Product
Measuring items
The heart rate zone display
PULSENSE monitors your heart rate across 5 zones, as detailed below. This is displayed on LEDs on the device,
you can also set a vibration alert. See 'How to Use' section for details.
Set up and Basic Operation 11
PS-500
Cradle
Quick Start Guide
Information sheet
AC Adapter
（SFAC03 for UK and Ireland.）
AC Adapter
（SFAC02 for Europe excluding UK and
Ireland.）
What’s in the box
Contact your reseller if there are any missing or damaged components.
Options
You can purchase the following optional extras. Contact your local reseller for more information.
Set up and Basic Operation 12
Battery icon, Bluetooth icon, Vibration icon
A Button
B Button
LEDs
Contact Point
Operating buttons and functions
[A] Button
Start / Stop heart rate measurement.
[B] Button
Check recorded data. Hold down [B] to return to the previous screen.
Contact Point
Check that the contact points on the device are pointing up and match the contact marks on the cradle.
LEDs（Blue & Orange）
The LEDs on the PS-500 light up or flash to indicate the current heart rate zone.
If you set your target in PULSENSE View, you can check your progress while the measure is displayed on the
screen. You can cycle through the measurement by pressing the [B] Button.
「
TAP」Operation
Tap the screen once to turn the backlight on.
Tap the screen twice to get into the main menu.
Set up and Basic Operation 13
Battery Icon
Remaining Time
36 to 20hours
20 to 12hours
12 to 3hours
3 to 0hours
! Important
Remaining time may vary depending on usage.
Bluetooth® Icon
displayed as shown
below.
Status
OFF
Bluetooth® OFF
Flash
Not connected to smart device
ON
Connected to smart device
Icons
Battery Icon
Bluetooth® Icon
This product communicates with the smart device via Bluetooth® Smart technology. While the product is
connected to the smart device, the Bluetooth® icon will be displayed as shown below.
Vibration Icon
When vibration is set to ON, the below icon will be displayed on the time screen, you change the
vibration settings to a specific heart rate zone in PULSENSE View.
Set up and Basic Operation 14
! Important
To record your data it is necessary to register your device with the PULSENSE View PC or smart device
application.
! Important
- You need to charge the product when using it for the first time.
- The product automatically turns on when being charged.
- Make sure that charging is complete.
Getting Started
To record your data
How to cancel the battery protection mode
1 Attach the PS-500 to the cradle.
1 Hold the top and bottom of the cradle to open it as shown below.
2 Make sure that the terminal on the PS-500 is facing up, and then attach the cradle.
Set up and Basic Operation 15
Note:
Some PC USB ports may not support the charging function.
Note:
- An orange LED will be shown while charging and the LED will change to blue when the PS-500 is fully
charged
- Charging takes approximately 1.5 to 2.5 hours to complete; however, the duration may vary.
! Important
- Please note that even if not used, the PS-500 should be charged at least once within a 6 month period.
Failing to do so might effect the performance of the rechargeable battery.
- The battery is not replaceable
2 Charging the product.
2-1 Using a PC
Insert the cradle's into the USB port of your PC.
Please note that if you are connecting the cradle via a USB hub it may not charge.
In this case please connect directly to the USB port of the PC.
2-2 Using an AC adapter
Connect the cradle with the AC adapter, and then insert the AC adapter into the power socket.
We recommend using the specified AC adapter (SFAC03 for UK and Ireland. SFAC02 for Europe excluding
UK and Ireland.)
Set up and Basic Operation 16
Wearing the PS-500
Note:
Do not wear the product too tight. If you feel any discomfort, loosen the wristband. During sleep your wrist
may swell, loosen the band by one setting if it becomes tight.
Bone
When wearing the product, make sure it does not touch the bone on your wrist.
Wear the product closely around your wrist. Tighten the wrist band if your pulse is not measured correctly while
exercising.
Set up and Basic Operation 17
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