Epson PowerLite 737c Product Support Bulletin

EPSON PRODUCT SUPPORT BULLETIN

Date:
TIB #:
Reference:
Product(s):

Subject:

This bulletin was created to inform you of the release of the new version 2.51 of the
EMP NS Connection software.

Description of Change:

Improvements have been made to the EMP NS Connection utility.

Reason:

The improvements to NS Connection V2.51 are as follows
Improvements（V2.50 ( V2.51

Improvements  Addition of 10 new languages: Arabic, Ukrainian, Romanian,

06/10/2009
PSB.2009.06.002
TI 09-08j Rev. A
PowerLite 735c / 737c / 745c /755c/ 765c / 835p /1705/1715/1815/1825/7850p
/ 8300 with EasyMP.net option, Pro G5150/G5350 / 1725 / 1735W / 85 / 825 /
826W
Release of EMP NS Connection for Windows & Mac Upgrade from v2.50 to
v2.51

Indonesian, Croat, Slovak, Bulgarian, Malay, Vietnamese and Hebrew.

 Addition of troubleshooting function (Windows Only)

When pressing the troubleshooting button, the
corresponding troubleshooting and error number is displayed
in the error message window.

• When experiencing problems with NS Connect, please report to

Epson the error number along with the failure information.

Originator:

Authorization:

Total Pages:

DS
8

Page 1 of 8

PSB.2009.06.002

Error number

Also you can access troubleshooting by clicking Start Æ All programs Æ

EPSON ProjectorÆEMP NS ConnectionÆEMP NS Connection V2.51
Troubleshooting.

Page 2 of 8

PSB.2009.06.002

 Fixed error message displayed by the NVIDIA utility

Failure Symptom

When starting Quick Wireless/USB Display/NS Connection on a PC with
the built-in NVIDIA graphics chip (ex.ThinkPadT61 NVIDIA Quadro NVS
140M/NVIDIA Quadro FX 570M Display Driver), the NVIDIA utility
displays consecutive error messages. As a result, some PCs will
experience a lock-up.

Countermeasure

Hardware acceleration level is set to 3 when Quick Wireless/USB
Display/NS Connection are being used.

Limitation

By setting hardware acceleration level to “3”, the mouse cursor flickers
more visibly than the setting of “None”. This symptom can be avoided by
unchecking the box for Transfer Layered Window on the Adjustment
performance tab in the Set Options window of NS Connection.
Note: When NS connection is being used, and the hardware acceleration
setting is changed manually, at next startup, NS connection starts with
the same setting level of hardware acceleration.

Page 3 of 8

PSB.2009.06.002

Limitation All Operating Systems

• When using EAP type of security that consumes a lot of CPU resources,
projectors may disconnect from NS connection. The solution is to click
Set Options of NS Connection and set Adjust Performance to Fast.

• It takes more time for the PowerLite 1725 / 1735W / 1825 / Pro G5150 /
Pro G5350 projectors to disconnect from NS connection as compared to
the PowerLite 1705 / 1715 / 1815 projectors, due to the limitation of the
new OS (WindowsCE) on IM-X4 projectors.

• To avoid conflicts between the Quick Wireless and other makers’
utilities, when the Quick Wireless starts, this version stops services of
the other utilities listed in the attached file (Exhibit 1). When quitting
Quick Wireless, the other utilities resume their services.

• In the network environment using IEEE 802.11 b/g standards, the
wireless connection may drop under the following conditions. Due to
specification of wireless controllers, some wireless controllers don’t send
their beacon periodically. Even if a projector is connected to a PC via
wireless, if the projector doesn’t detect the beacon for 11b signal for a
certain period (30 – 60 seconds) from the PC , the projector judges that
there isn’t any PC using the11b signal in the network and switches to
communication with11g (default) signal. On the other hand the PC still
tries to communicate with 11b. As a result, the wireless connection
between the projector and the PC drops.

Solutions to this problem:

a. Establish a wireless communication between the PC and

projector via 802.11a signal.

Windows OS

• Due to a limitation of the module VLC for the Movie Sending mode
of the IM-X4 version projectors, when IM-X4 projectors display
MPEG2 and WMV images in Movie Sending mode via NSC V2.40,
fast-forward and rewind functions cannot be used. When IM-X3
projectors display MPEG2 via NSC V2.40, fast-forward and rewind
functions can be used.

Windows Vista OS

• Multi screen display function cannot be used

• Virtual display driver cannot be installed in PC.

• When UAC (User Account Controls) screen is being displayed, the

projected image pauses.

• The Motion picture of Windows photo gallery cannot be projected in full-

screen mode.

• Still images and motion pictures from Windows Media Center cannot be

projected in full-screen mode.

• Since NS Connection can capture Layered windows, the tool bar of NS

Connection is projected.

•

•

• When projecting images via NS Connection, mouse cursor might blink

depending on PC specification.

PSB.2009.06.002

Page 4 of 8

Macintosh OS

In case of uninstalling NSC V2.20 or later version, it is
possible to uninstall by following 2 methods.

- Delete by installer exclusively for NSC version which you
want to uninstall.

For example, when you want to uninstall NSC V2.40, you need

to use installer for NSC

V2.40. NSC V2.20 and later version can not be uninstalled

automatically by different

version installer.

- Delete manually.

System Requirements:

OS

Windows 2000 SP4/ XP Home Edition/ XP Professional(32bit)
/Vista SP1 Home Basic / Home / Premium / Ultimate / Business
/ Enterprise(32bit) Mac OS X 10.3 minimum, OS

10.3.9/10.4.5/10.5.1 recommended

CPU

Windows: Mobile Pentium III 1.2GHz at least (Pentium
M1.6GHz at least recommended)
Mac: Power PC G3 900MHz at least recommended

Memory
Available hard disk

At least 256MB (At least 512MB recommended）
At least 20MB

space
Display

Minimum- VGA(640×480), Maximum- UXGA (1600 x 1200)
16-bit color or more

Obtaining the Update:
Download epson13123.exe from www.epson.com to the version 2.50 update for NS
Connection.
The files are extracted and copied to C:\EPSON\epson13123_EMP_NS_Connection_251.
The user should be directed to this folder to find the bulletin. The program will automatically
install after the download file is extracted.

Note: on the Mac, the extraction process copies the epson13124_EMP_NS_Connection_251
folder to the desktop. The program and bulletin are inside this folder. The user will double-click
on NSCv2.51_Installer to start the installation process.

Software Upgrade History:

Version Release date Remarks

1.00 December 25,

New release

2002

1.10 January 1, 2003 Release for PowerLite 7850p

1.20 September 10, Improved the transfer rate specification for PowerPoint

Page 5 of 8

PSB.2009.06.002

2003 images

1.30 May 31, 2004 Support added for WPA and LEAP

1.31 June 18, 2004 Improved screen problem issue

1.32 January 18, 2004 Improved the internal function of connecting to the projector

1.40 April 1, 2005

• Addition of Presentation Mode and Interruption
Prevention function

• Able to present with video set for 32 bit color

• Function improvement with Excel and PowerPoint

• Improved ESSID search lockup prevention when

certain LAN adapters and drivers are used

2.00 2006/06/20

• Addition of multi screen display function

• Addition of movie sending mode

• - Improvement of connection and usability

2.10

2006/12/08

• Improvement in the ability to search projectors by
Automatic Search. (For Windows)

• Improvement in the operability of choosing projector.

• Improvement in operability and visibility of “Connect”

button.

• Preventing Virtual Display from being used as primary
display.

• Improvement in the ability of image processing speed.
(For Mac)

• - Change the packet size for a connection request
command used by Quick connection.

2.20 2006/05/29 EMP NS Connection V2.20 supports Windows Vista (Home
Basic
/Home Premium/Ultimate/Business/Enterprise).

2.30 Nov. 27, 2007

• Supported picture transfer for EMP-1825

• Improved wireless search and connection abilities.

• - Added video format supporting movie sending mode

2.40 Mar. 24, 2008

• EMP NS Connection V2.40 supports Windows Vista
Service Pack 1

• - Supports 24 languages

2.50 Jun.2,2008 Supported image transfer and virtual display of 1280 x 768

• Changed the operation method to prevent NS
connection from being blocked by Windows Firewall

Added another wireless LAN utility that NS connection
supports

2.51 Feb.9,2009 - Addition of supported models (PowerLite-85/825/826W)

- Addition of supported languages

- Addition of troubleshooting function (Only for Windows)

[Exhibit 1] Wireless LAN client list that NSC V2.30 and V2.40 stops their service
process

Page 6 of 8

PSB.2009.06.002

Supported by V2.30

Manufacturer

Name

Adapter Name Wireless LAN Utility

Name

D-Link Air Plus XTREMEG DWL-G650 D-Link AirPlus

XtremeG Utility (CD)

NETGEAR WN511T Smart Wireless Utility

Ver.1.1.5.9(CD)

BUFFALO Buffalo all products Client Manager 3

Ver.1.2.10(Web)

IBM ThinkPad products Access

Connection(Web) *1
Ver.4 or later

IBM ThinkPad products Access

Connection(Web) *1
Ver.3.71

Logitec Logitec LAN-WAG/U2 Wireless

LAN Adapter

Linksys Wireless-G Notebook Adapter

v.5.0

Logitec Wireless LAN
Client Utility

WPC54G-JP setting
utility

NETGEAR WG511AJP NETGEAR WG511A

Smart Wizard
Ver3.2.3.306

NETGEAR WGM511 NETGEAR SMART

WIZARD -Wireless
Assistant WGM511 Ver

1.0.0.7

NETGEAR WPNT511 NETGEAR WPNT511

SMART WIZARD
Ver1.1.3.0

Linksys WPC300N Wireless-N Notebook

Adapter Wireless
Network Monitor v1.05

Linksys WPC54G Wireless-G Notebook

Adapter Wireless
Network Monitor Ver

3.1

Linksys WPC54GX4 Wireless-G Notebook

Adapter with SRX400
Setup Wizard V1.1

Linksys WUSB54GP Wireless-G Portable

USB Adapter WLAN
Monitor v1.05

Linksys WUSBF54G Wireless-G USB

Adapter with Wi-Fi
Finder

NETGEAR WG511 v2

Page 7 of 8

PSB.2009.06.002

Linksys WPC54GX Wireless-G Notebook

Adapter With SRX
Wireless Network
Monitor v. 1.2

Supported by V2.40 Linksys WUSB54GSC Compact Wireless-G

USB Adapter Wireless
Network Monitor v1.05

Supported by Quick

Atheros Atheros Client Utility
Wireless
Connection V.1.00 /
NSC V2.50

Supported by Quick
Wireless Connection

Broadcom BCM4311 / BCM2050 Broadcom Wireless

Utility

v1.02 / NSCv2.51

NETGEAR WN511B NETGEAR WN511B

Smart Wizard Utility

NETGEAR WG111v3 NETGEAR WG111v3

Smart Wizard Utility

NETGEAR wn111 NETGEAR WN111

Smart Wizard Utility

NETGEAR WUSB600N Linksys Wireless

Network Monitor

PLANEX GW-US300MiniW PCI GW-US300MiniW

Utility

*1: Because Access Connection service stops, power display of Power Manager becomes

invalid.

Page 8 of 8

PSB.2009.06.002

EPSON PRODUCT SUPPORT BULLETIN

Date:
PSB #:
Reference:
Product(s):

Subject:

This bulletin was created to inform you of the release of the new version 4.30 of the Epson
EMP Monitor software utility.

Description of Change:

Improvements have been made to the EMP Monitor software utility.
Note: For the PowerLite 61p / 81p / 82c / 821p / 1810 / 260d (Latin America) / 280d (Latin

America) models, a serial to TCP/IP conversion adapter is necessary. The function of Auto
Update does not work for these models. You need to manually click on refresh to get an
updated status of projectors.

Reason:

The improved points of version 4.30 are as follows:

Application
Version

upgraded
Improved

points

04/20/2009
PSB.2009.06.001
TI 09-05e Rev. A/B
PowerLite 735c / Cinema 500 / 737c / 745c / 755c / 765c / 830p / 835p /
1705c / 1715c / 6100i / 6110i / 7800p / 7850p / 7900NL / 8300i / 8300i with
EasyMP.net module / 9300NL / 1815p / 1825 / 822p / 83c / 822+ / 83+ /
G5000 / Pro G5150 / Pro G5350 / Pro G5200W / 1725 / 1735W / 400W /
410W / 84 / 85 / 825 / 826W
PowerLite 61p / 81p / 82c / 821p / 1810 / 260d (Latin America) / 280d (Latin
America) with TCP/IP to Serial converter
Release of EMP Monitor for Windows version 4.30

EMP Monitor
Version 4.22 Æ Version 4.30

(1) Addition of 7 new languages

- Indonesian, Croat, Slovak, Bulgarian, Malay, Vietnamese, and
Hebrew

Existing 27 languages

- Chinese (Traditional), Netherlands, Danish, Polish, Hungarian,
Czech, Romanian, Slovene, Norwegian, Swedish, Finnish, Russian,
Ukrainian, Greek, Turkish, Arabic (Windows NT4 does not support),
English, Japanese, French, German, Italy, Spanish, Portuguese,
Chinese (Simplified), Korean, Catalan, Thai

Originator:

Authorization:

Total Pages:

JAM
5

Page 1 of 4

PSB.2009.06.001

(2) Addition of Input Source (Only PowerLite 84 / 85 / 825 / 826W)
Previous version of EMP Monitor included USB Display, USB and LAN as
one source: EasyMP.
The input source buttons for USB display, USB, and LAN are available as
separate input sources as shown below:

- Old version - EMP Monitor V4.22
EMP Monitor V4.22

- New version - EMP Monitor V4.30
EMP Monitor V4.30

.

(3) New feature for the PowerLite 84 / 85 / 825 / 826W.
Displays projector’s serial number in the Menu settings

- The projector’s serial number is now displayed in the projector’s
menu under “info”,

- EMP Monitor can also display the projector’s serial number as
shown below:

Page 2 of 4

PSB.2009.06.001

Limitations

When the PowerLite1725 / 1735W exhibit a Lamp Cover Open error state,
EMP Monitor cannot detect the error. The reason is that when the lamp
cover is opened, the primary power source that reports the error state to
EMP Monitor is turned off immediately. This is different from other models
which make the secondary power source turn off under the same condition.

Note: EMP Monitor Ver. 4.xx is not compatible with EMP Monitor Ver. 3.05 and earlier
versions. EMP Monitor Ver. 4.xx cannot read the setting files of EMP Monitor Ver. 3.05
and earlier versions.

System Requirements:

OS

• Windows 98 SE / Me / NT 4.0 (SP6) *Except Arabic and
Hebrew / Windows 2000 Pro / XP Home Edition / XP
Professional (32 bit) / Vista Home Basic / Home Premium /
Ultimate / Business / Enterprise (32 bit) *Except Ukrainian /
Vista SP1 Home Basic / Home Premium / Ultimate /
Business / Enterprise (32 bit)

• Internet Explorer Ver. 5.0 or later must be installed

CPU

Minimum: Pentium MMX 166 MHz (Recommended: Pentium II
233 MHz or higher)

Memory

At least 64 MB (Recommended: 128 MB or above)

Available hard disk

At least 50 MB

space
Display

SVGA (800×600) or higher resolution, 32 bit or higher display
color

Obtaining the Update:

Download epson13055.exe from

www.epson.com to get the version 4.30 update for EMP

Monitor. The files are extracted and copied to C:\EPSON\epson13055_emp_monitor_430.
This file is a self-extracting archive and will start the installation utility for EMP Monitor. Follow

the on-screen instructions during the installation process.

Page 3 of 4

PSB.2009.06.001

Software Upgrade History:

Version Release date Remarks

3.00 December

Supported PowerLite 735c

25,2002

3.01 February

Supported PowerLite 7800p / 8300i

26,2003

3.02 April
18,2003

3.03 November

Supported PowerLite 7850p / 8300i with EasyMP.net option
module
Supported PowerLite Cinema 500

21,2003

3.04 April
1, 2004

4.01 October
18, 2004

4.02 August
29, 2005

Supported Serial -TCP/IP conversion adapter for PowerLite
61p / 81p
Supported projectors that are configured on a large-scale
network.
Addition of timer function and auto search function by
specifying IP addresses.
Improvement of communication logs size.

4.10 May
8, 2006

4.20 May
15, 2007

4.21 September

Addition of new functions, Improvement of usability, and
Corresponding to PowerLite 6100i.

EMP NS Connection V2.20 supports Windows Vista (Home
Basic / Home Premium / Ultimate / Business / Enterprise).

Supported 25 languages

26, 2007

4.22 March 31, 2008 Supported 27 languages

Addition of new Error Information
Supported Video (BNC)

4.30 April 3, 2009 Supported 34 languages

Additional Input Sources
Displays projector’s serial number in Menu settings

Page 4 of 4

PSB.2009.06.001

EPSON PRODUCT SUPPORT BULLETIN

Date:
PSB #:
Reference:
Product(s):

Subject:

This bulletin was created to inform you about the release of Epson Check Tool software
for Network Projectors version 1.00.

Description of Change:

First release of the Check Tool for Network Projectors for Windows

Reason:

The Check Tool for Network Projectors makes it possible to easily check whether
EPSON Quick Wireless Connection and EMP NS Connection’s Quick Connection mode
can operate on the users’ Windows PC properly. The Check Tool for Network Projector
can also be used as a reference check before the purchase of the projector or as a
troubleshooting Tool.

1) Function of the Application

Application
name

Notes

12/18/2008
PSB.2009.01.006
TI 08-22e Rev. A/B
PowerLite 735c / 737c / 745c / 755c / 765c / 835p
1705c / 1715c / 1815p / 1825p / 7850p / 8300i with EasyMP.net option
Pro G5150 / Pro G5350 / 1725 / 1735W
Release of Check Tool for Network Projectors V1.00 (for Windows)

Check Tool for Network Projector V1.00

The Check Tool checks automatically whether EMP Quick
Wireless Connection and EMP NS Connection’s Quick
Connection mode can operate properly on the user’s Windows PC
in terms of the following four points:

1. Checks OS support.

• Checks whether the OS is supported by EMP Quick
Wireless Connection / EMP NS Connection.

2. Checks user account

• Checks user’s account for administrator privileges to
install EMP Quick Wireless Connection / EMP NS
Connection.

3. Checks the wireless LAN adapter

• Checks whether the wireless LAN adapter and
driver are installed on the PC.

• Checks whether the wireless LAN is active.

Originator:

Authorization:

Total Pages:

DS
7

Page 1 of 7

PSB.2009.01.006

Notes

4. Checks wireless LAN switching

• Checks whether wireless LAN adapter is turned ON.

• Checks whether EMP Quick Wireless Connection

and EMP NS Connection’s Quick Connection mode
can set the SSID on the user’s PC when trying to
connect to a projector using EMP Quick Wireless
Connection and EMP NS Connection’s Quick
Connection Mode.

The Check Tool checks for communication conflict and whether it
can actually stop the utilities when both utilities--EMP Quick
Wireless Connection V1.00 and EMP NS Connection-- are both
installed on the users PC.

Page 2 of 7

PSB.2009.01.006

Notes

Output of the log file:

• The Check Tool records the result in a text file (log file).
Usually, the log file is saved under the name of
CheckInfoDATE.log in the directory where “EB_CHT.exe”
is stored

Limitations

• When the Check Tool is checking the user’s PC, the user’s

PC drops off network.

•

The Check Tool does not check whether the firewall of
manufacturers of security software other than Windows
may be blocking EPSON Quick Wireless Connection/EMP
NS Connection.

2) Operating Environment
Check Tool for Network Projector V1.00

OS Windows 2000 SP4 Rollup1

/ XP Home Edition/ XP Professional(32bit) non-SP,SP1,SP2,SP3
/Vista SP1 Home Basic/Home
Premium/Ultimate/Business/Enterprise(32bit)
non-SP,SP1

CPU Windows: Mobile Pentium III 1.2GHz at least (Pentium M1.6GHz

at least recommended)
Memory 256MB at least (Recommendation: 512MB at least)
Disk space 20MB at least
Display Resolution: At least VGA(640 x 480) but no more than UXGA

(1600 x 1200)

At least 16 bit color

Page 3 of 7

PSB.2009.01.006

3) Location of download file: Check Tool for Network Projector V1.00

Download epson12794.exe from the Epson website (www.epson.com).
This is a self-extracting file; please follow the screen prompts to install the
Check Tool software.

4) Double-click the [EB_CHT.exe] icon

5) Read the contents of the [SOFTWARE LICENSE AGREEMENT], and click the
[Agree] button.

6) A dialog indicating the program is starting opens with the following message:

This tool cuts off the network connection temporarily.
Click the [Start] button to begin verification.

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PSB.2009.01.006

7) The Check tool dialog is displayed. It takes a few minutes for the results
of the verification are displayed

8) When two or more wireless LAN adapters are available on your computer, the
adapter selection dialog opens.

Select the wireless LAN adapter and press the OK button to continue.

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PSB.2009.01.006

9) When the verification is complete, the result is displayed on the bottom of the

dialog.

The result is stored in the same folder as the check tool.
File Name: CheckInfo<****>.log
**** indicates the created date and time.

[Exhibit 1]
Wireless LAN client list that NSC and Quick Wireless Connection stop their
service process

Manufacturer

Adapter Name Wireless LAN Utility Name

Name

Supported by

NSC V2.30

D-Link Air Plus

XTREMEG
DWL-G650

NETGEAR WN511T Smart Wireless Utility

D-Link AirPlus XtremeG Utility
(CD)

Ver.1.1.5.9(CD)

BUFFALO Buffalo all

products

IBM ThinkPad

products

IBM ThinkPad

products

Logitec Logitec LAN-

Client Manager 3
Ver.1.2.10(Web)

Access Connection(Web) *1
Ver.4 or later

Access Connection(Web) *1
Ver.3.71

Logitec Wireless LAN Client Utility
WAG/U2
Wireless LAN
Adapter

Linksys Wireless-G

WPC54G-JP setting utility
Notebook
Adapter v.5.0

NETGEAR WG511AJP NETGEAR WG511A Smart

Wizard Ver3.2.3.306

NETGEAR WGM511 NETGEAR SMART WIZARD -

Wireless Assistant WGM511 Ver

1.0.0.7

NETGEAR WPNT511 NETGEAR WPNT511 SMART

WIZARD Ver1.1.3.0

Page 6 of 7

PSB.2009.01.006

Linksys WPC300N Wireless-N Notebook Adapter

Wireless Network Monitor v1.05

Linksys WPC54G Wireless-G Notebook Adapter

Wireless Network Monitor Ver 3.1

Manufacturer

Adapter Name Wireless LAN Utility Name

Name

Linksys WPC54GX4 Wireless-G Notebook Adapter with

SRX400 Setup Wizard V1.1

Linksys WUSB54GP Wireless-G Portable USB Adapter

WLAN Monitor v1.05

Linksys WUSBF54G Wireless-G USB Adapter with Wi-

Fi Finder

NETGEAR WG511 v2
Linksys WPC54GX Wireless-G Notebook Adapter

With SRX Wireless Network

Monitor v. 1.2

Supported by

NSC V2.40

Supported by

Linksys WUSB54GSC Compact Wireless-G USB Adapter

Wireless Network Monitor v1.05

Atheros Atheros Client Utility
NSC V2.50 &
Quick
Wireless
Connection
V1.00

*1: Because Access Connection service stops, power display of Power Manager becomes
invalid.

Software Upgrade History Quick Wireless

Version Release date Remark
V1.00 August. 12, 2008 V1.00 release

Page 7 of 7

PSB.2009.01.006

EPSON PRODUCT SUPPORT BULLETIN

Date:
PSB #:
Reference:
Product(s):

Subject:

This bulletin was created to inform users about a software update for the EMP SlideMaker2 to
Version 1.30.

Description of Change:
Updated software release for creating scenarios in WXGA (16:10) format.

Reason:

• The updated version of EMP SlideMaker2 provides support for creating scenarios in
XGA (1024 x 768) resolution and WXGA (1280 x 800) resolution.

• It also provides the ability to select scenarios in XGA (4:3) or WXGA (16:10) format,
depending on the projector model used for the presentation.

Limitations:

• When creating a 16:10 scenario, the JPEG image must be in a 16:10 format.

• A 16:10 converted scenario can only be displayed with a WXGA (1280 x 800) projector.

• A 4:3 converted scenario can be displayed with a XGA or WXGA supported projector.

• When adding a PowerPoint slide from a thumbnail window to EMP SlideMaker2 with

Microsoft Office 2007, the scenario image file may deteriorate due to an issue with
Microsoft Office 2007 SP1.

09/17/2008
PSB.2009.01.003
TI 08-29e Rev. A
PowerLite 1735W, 735c, 737c, 745c, 755c, 765c, 835p, 1705c, 1715c, 1725,
1815c, 1825, 7850p, 7950p, 8300i with EasyMP.Net optional module,
Pro G5150 and Pro G5350 projectors
EMP SlideMaker2 updated Version 1.30 – provides scenario support for
WXGA
(1280 x 800) resolution

Originator:

Authorization:

Total Pages:

VS
8

1 of 8

PSB.2009.01.003

1) Selecting Aspect Ratio for the Projector being used:

a) Properties Window

b) Drag and Drop Window

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PSB.2009.01.003

2) How to Verify the Aspect Ratio of the Scenario:

The resolution of the scenario is displayed in the window title of the Scenario Window and
Scenario Preview as shown below:

a) Scenario Window

b) Scenario Preview

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PSB.2009.01.003

3) Location of download file

: EMP SlideMaker2 updated Version 1.30

Download epson12812.exe from the Epson website (www.epson.com)

This is a self extracting file, please follow screen prompts.

After “Clicking” on the “Setup.exe” file, your will be prompted to:

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Select you language.

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Click “Next” at this screen.

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Click “Finish” to complete the installation.

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PSB.2009.01.003

4) How to User the software: Please refer to the original documentation that came with your
Projector.

5) Operating Environment

:

OS Windows 98/98SE/Me/ 2000 Professional/XP Home Edition SP4

/ XP SP1,SP2,SP3 Professional(32bit)
/ Vista non-SP,SP1 Home Basic/Home Premium/Ultimate
/Business/Enterprise(32bit)

Office

Office2000、OfficeXP、Office2003、Office2007

CPU At least Celeron 300MHz (Recommended: Celeron 400MHz or

above)

Memory

At least 64MB（Recommended: 128MB or above）
Disk space At least 50MB
Display

At least SVGA（800×600） (Recommended: XGA(1024x768))

8 of 8

PSB.2009.01.003

EPSON

RODUCT SUPPORT BULLETIN

P

Date:
PSB #:
Reference:
Product(s):
Subject:

This bulletin was created to inform you of the release of Epson EMP Monitor version 4.21
utility.

New Functions and Improvements:

New Functions,
Improvements

Support for 25
languages

11/13/2007
PSB.2007.11.005A
TI 07-63e, Rev. A
Epson EMP Monitor
EMP Monitor Version 4.21 Release

Supported Models Function / Improvement

All projectors (see Supported
Projectors table)

Originator:

Authorization:

Total Pages:

Description

Language support extended to
include Chinese (traditional),
Dutch, Danish, Polish,
Hungarian, Czech, Romanian,
Slovene, Norwegian, Swedish,
Finnish, Russian, Ukrainian,
Greek, Turkish, Arabic.

AP

3

Abnormally low air
flow notification

Air flow sensor error PowerLite 6100i (with firmware

Clean air filter
notification

Supported Projectors:

This application supports the following Epson projectors:

PowerLite 6100i / 6110i Indicates an abnormal decrease

version 1.10 or later) / 6110i

PowerLite 6110i User notification to clean air filter.

Languages supported in prior
version of EMP Monitor: English,
Japanese, French, German,
Italian, Spanish, Portuguese,
Chinese (simplified), Korean

in the force of air flow through
the air filter. User should check
for air filter obstructions, clean
and replace air filter as
necessary.
This feature is available only for
the indicated models.
Indicates air flow sensor error.
This feature is available only for
the indicated models

This feature is available only for
the indicated model.

Page 1 of 3

PSB.2007.11.005A

PowerLite 735c PowerLite 1715c PowerLite 1815p
PowerLite 737c PowerLite 6100i PowerLite 822p
PowerLite 745c PowerLite 7800p PowerLite 6110i
PowerLite 755c PowerLite 7850p PowerLite Cinema 500
PowerLite 765c PowerLite 7900NL PowerLite 61p
PowerLite 830p PowerLite 8300i / 8300NL PowerLite 81p
PowerLite 835p PowerLite 8300i with the

PowerLite 82c
EasyMP.net Option Module
installed

PowerLite 1705c PowerLite 9300NL PowerLite 821p

Supported Operating Environment:

Operating System requirement

• Windows 98SE / Me / NT 4.0 SP6 (except
Ukrainian) / 2000 Professional / XP Home Edition
/ XP Professional (32 bit) / Vista Home Basic /
Vista Home Premium / Vista Ultimate (32 bit) /
Vista Business (32 bit) / Vista Enterprise (32 bit)
(except Arabic)

• Internet Explorer 5.0 or later

Minimum CPU requirement Pentium MMX 166 MHz (Recommended: Pentium II 233

MHz or faster)
Minimum RAM requirement At least 64 MB (Recommended: 128 MB or more)
Drive space requirement At least 50 MB free
Display requirements SVGA (800 x 600) or higher resolution, 32 bit color

display or higher

Obtaining the Update:

Download epson12456.exe from www.epson.com to get the version 4.21 update for EMP
Monitor. This file is a self-extracting archive and will start the installation utility for EMP
Monitor.

Page 2 of 3

PSB.2007.11.005A

Software History:

Version Release Date Notes

3.00 December 25, 2002 Added support for the PowerLite 735c

3.01 February 26, 2003 Added support for the PowerLite 7800p / 8300i

3.02 April 18, 2003 Added support for the PowerLite 7850p / PowerLite 8300i

with the EasyMP.net option module installed

3.03 November 21, 2003 Added support for the PowerLite Cinema 500

3.04 April 1, 2004 Added support for the Serial ↔ TCP/IP conversion

adapter for the PowerLite 61p / 81p

4.01 October 18, 2004 Added support for projectors installed on large scale

networks

4.02 August 29, 2005 Addition of timer function, auto search by specifying IP

address.
Improvement of communication logs sizes

4.10 May 8, 2006 Addition of support for PowerLite 6100i with support for

additional monitoring features unique to the PowerLite
6100i

4.20 May 29, 2007 Added support for Windows Vista (32 bit)

4.21 September 26, 2007 Increased language support to 25 languages

Page 3 of 3

PSB.2007.11.005A

EPSON

Date: 8/30/2007 Originator: DS
PSB #: PSB.2007.08.001 Authorization:
Reference: N/A Total Pages: 1
Product(s): Epson Projectors with an HD-15 VGA Analog/Component Input
Subject: Elmo HV-110XG Document Camera and Projector Compatibility

This bulletin was created to inform you of an operational issue with the Elmo HV-110XG
Document Camera when initially connected to an Epson projector.

Problem:

When attempting to use the Elmo HV-110XG Document Camera connected via the VGA HD15
connection to display content from its document bed. When connected to the projector, the
projector displays only the Blue Screen - No Signal message and will blink off and on or
display just the Blue Screen - No Signal message. When a computer is connected to the Elmo
HV-110XG Document Camera and switched to Pass-Through mode, the computer image is
displayed correctly by the projector. When switching back to the document table source of the
Elmo HV-110XG Document Camera, the problem returns. The Elmo HV-110XG Document
Camera puts out a Progressive Scan 20fps signal to the projector's VGA Analog port. This
signal is detected at 15 kHz Vertical and 291.8 kHz Horizontal frequencies which are beyond
projector sync specifications.

RODUCT SUPPORT BULLETIN

P

Solution:

With the Elmo HV-110XG Document Camera powered on and connected to the projector via
the VGA computer cable, access the Computer1/Computer2 setting in the projector menu
system and select the Component setting within the appropriate connection. This will allow
the Elmo HV-110XG Document Camera and projector to sync and the projector to display the
image of the document camera bed and its contents. However, the image will have a pink
cast. To eliminate the pink cast, change the projector setting from Component to RGB then to
Auto and exit from the menu. The projected image will now look normal. This will now allow
the Elmo HV-110XG Document Camera to sync and display the image properly to any other
connected Epson projector without having to change the projector settings.

Page 1 of 1

EPSON

RODUCT SUPPORT BULLETIN

P

Date:
PSB #:
Reference:
Product(s):
Subject:

This bulletin was created to inform users of the EMP SlideMaker2 version 1.12 software of a
problem converting certain animations from Microsoft PowerPoint into a Scenario file.

Details:

In the previous EMP SlideMaker2 version 1.11, certain PowerPoint animations were supported
in the Scenario files which are created by EMP SlideMaker2. Table 1 shows the list of
animations supported in EMP SlideMaker2 version 1.11:

Table 1

- Fly - Blinds - Box - Checkerboard

- Crawl - Dissolve - Peek - Random Bars

- Spiral - Split - Stretch - Strips

- Swivel - Wipe - Zoom

04/20/2006
PSB.2006.04.002
TI 05-95e Rev. A
PowerLite 735c / 737c / 745c / 755c / 765c / 835p / 7850p
Animation converter issue found with EMP SlideMaker2 version 1.12

Originator:

Authorization:

Total Pages:

AP
1

Table 2 shows the list of animatio ns from Table 1 that will not be p o rted from PowerPoint into
the Scenario file by EMP SlideMaker2 version 1.12:

Table 2

- Crawl - Peek

- Spiral - Stre tch

- Swivel - Zoom

Countermeasure:

If it is necessary to use these animations in the Scenario files, use EMP SlideMaker2 version

1.11. Versions of EMP SlideMaker2 subsequent to version 1.12 are expected to incorporate
the animations shown in Table 1 above.

EMP SlideMaker2 version 1.11 may be downloaded at www.epson.com. Download
epson10855.exe to get this version of the software.

If it is not necessary to use these animations listed in Table 2 above, continue to use the EMP
SlideMaker2 version 1.12. Download epson11217.exe at www.epson.com for EMP
SlideMaker2 version 1.12.

Page 1 of 1

PSB.2006.04.002

EPSON

Product Support Bulletin

Date:
PSB #:
Reference:
Product(s):
Subject:

Reason:

This bulletin is to inform you of the testing results for USB devices, memory cards for
operation and functionality and supported wired and wireless LAN cards.

Models and firmware versions used in the evaluation:

Firmware and Software versions PowerLite 745c
PW firmware version 1.01

IM-X firmware version 1.10
EMP Monitor version 3.04
EMP NS Connection version 1.32

USB Device evaluation report:

May 11, 2005
PSB.2005.05.002
TI 04-45e Rev. D
PowerLite 737c / 745c / 835p
Supported USB devices, memory cards, and LAN (wired and wireless) cards

Originator:
Authorization:
Total Pages:

VS

6

1) Test Procedure:
a) Connect the USB device to be evaluated to the “USB type A connector” of the

PowerLite 835 and the PowerLite 745.

2) Test response:
a) The projector should detect the USB device or memory card when connected.

b) The EasyMP CardPlayer feature of the projector should function properly.

Evaluation results of USB devices and memory testing:

USB Device / Model

USB HDD

BUFFALO HD-P20U2/UC Pass Pass
I.O DATA HDPX-U20 Pass Pass
I.O DATA HAD-iU80 Pass ­ Logitech LHD-PBB40U2 Pass Pass
ADTEC AD-HDD2.5PU/20G Pass Fail

PowerLite 737c
/ 745c

PowerLite 835p

Page

PSB.2005.05.002

1 of 6

BUFFALO HD-P40U2/UC Pass Pass
BUFFALO HD-P60U2/UC Pass Pass
I.O DATA HDPX-U40 Pass Pass
I.O DATA HDMX-U40 Pass Pass
Logitech LHD-PBB80U2 Pass Pass
NOVAC NVHD260U Pass Pass
Alpha data AD-USB225HD Pass Pass
CENTURY CSZ25U2 Pass Pass
Bus Link DL-60-U2 Pass Pass
Apple iPod（Third Generation）15GB Fail Fail
Apple iPod（Fourth Generation）40GB Pass Pass
Apple iPodmini 4GB Pass Pass
Apple iPodPhoto 40GB Pass Pass
FREECOM FXD-XS Pass Pass

USB MEMORY

I.O DATA EDP-512M Pass Pass
I.O DATA EasydiskLight Fail Fail
I.O DATA EDP2-256M Fail Fail
I.O DATA TB-B128 Pass Pass
GreenHouse GH-UFD256SAP Fail Fail
GreenHouse GH-UFD64SAP Pass

*3

Pass
BUFFALO RUF-X256M/U2 Pass Pass
BUFFALO RUF-X1G/U2 Pass Pass
BUFFALO RUF2-M128-S Pass Pass
BUFFALO RUF2-M256-R Pass Pass
Logitech LMC-128UD2 Pass Pass
Princeton PFU-XS128 Pass Pass
ADTEC AD-DSH256M/U2 Pass Pass
HAGIWARA SYS-COM HUD-RW256J - Pass
HAGIWARA SYS-COM HUD-256PPJ Pass Pass
ADTEC AD-DSH2G/U2 Pass Pass
LEXAR JumpDrive 256M Pass Pass
GreenHouse PicoDriver 1G Pass Pass
GreenHouse PicoDriver 512B Pass Pass
SanDisk Cruzermini 256B Pass Pass
SanDisk SDCZ2-128-780 Fail Fail
BUFFALO Petit Driver2x 1G Pass Pass
BUFFALO Petit Driver2x 512B Pass Pass
BUFFALO Clip-Driver(USB2.0)128B Pass Pass
BUFFALO Clip-Driver (USB2.0)512B Pass Pass
BUFFALO Clip-Driver (USB1.1)128B Pass Pass
Logitech LMC-512UD2 Pass Pass
Logitech LMC-2GUD2L Fail Fail
Creative NOMAD Mu V NX (MP3 player) Pass Pass
Rio SU40 (MP3 player) Pass Pass
Transcend JetFlash2.0 512MB Pass Pass

Page

PSB.2005.05.002

2 of 6

*1

*2

Transcend JetFlash2A 512MB Pass Pass
Pen Driver (mini) USB2.0 256M Pass Pass
SONY USM-32D Pass Pass
PNY P-RFD256U20-BX Pass

*4

Pass

Digital Camera

CASIO Exilim EX-Z3 Pass Pass
FUJIFILM FinePixF401 Pass Pass
FUJIFILM FinePix50i Pass Pass
FUJIFILM FinePixF700 Pass Pass
KONICA DigitalRevioKD-500Z Pass Pass
KYOCERA FinecamS5 Pass Pass
MINOLTA DiMAGE F300 Pass Pass
MINOLTA DiMAGE Xi Pass Pass
MINOLTA DiMAGE Z1 Pass Pass
NIKON COOLPIX2500 Pass Pass
NIKON COOLPIX4300 Pass Pass
OLYMPUS CAMEDIAX-2 Pass Pass
OLYMPUS CAMEDIA C-730UZ Pass Pass
OLYMPUS CAMEDIA C-5060 Wide

Pass Pass
Zoom
Panasonic DMC-FZ1 Pass Pass
Panasonic LUMIX DMC-LC5 Pass Pass
Panasonic LUMIX DMC-FX5 Pass Pass
Pentax Optio330GS Pass Pass
SANYO XactiJ2 Pass Pass
SHARP ViewcamZ VL-Z7 Pass Pass
SONY DSC-P72 Pass Pass
SONY DSC-T1 Fail Fail
Kodak DX 3500 Fail Fail

*4

Remarks:

*1. Depends on the memory size.

a) 256MB product failed the test.

b) 64MB product passed the test.
*2. Since the USB memory device is made of rubber, it is difficult to connect the USB memory card to the
projector. By using a USB extension cable between the USB memory card and the projector, the USB memory
card is read properly.
*3. If, during playback, the format of the USB memory card is in “FAT16”, the card is read properly. When the
format is “FAT32” during play back, the projector will stop playing the Scenario file.
*4. This device combines the USB memory with a card reader. The projector can read the USB memory, but can
not read the USB memory card from the card reader.

Note:
This evaluation was conducted to make sure that the USB devices listed above will function
normally with the PowerLite 745c and PowerLite 835p projectors.

Page

PSB.2005.05.002

3 of 6

Wireless LAN cards configuration:
The tested Wireless LAN cards are inserted into the PC and a wireless LAN connection (Ad
hoc mode) is made to the projector.
The tested Wireless LAN cards are inserted into the PC and a wireless LAN connection is
made to the projector using an access point (Infrastructure mode).

Items evaluated:
The following items were tested and confirmed to work in both Ad hoc and infrastructure
modes. (WEP is only supported in the infrastructure mode.)
All functions of EMP Monitor.
The following was tested in Infrastructure mode:
DHCP, ESSID and WEP can be setup by a browser and function properly.
WPA and LEAP works when implemented.
EMP NS Connection functions properly with the freeze, mute, zoom, and video input change
features.
Power Point slide show works.

Page

PSB.2005.05.002

4 of 6

Evaluation results for the Wireless LAN cards:

Wireless LAN card

PowerLite
835p

PowerLite
745c

PowerLite 745c
(WPA, LEAP)

PowerLite

737c
3Com 3CRPAG175 - Pass - ­3Com 3CRWE154A72 - - Pass ­Buffalo WLI-CB-G54 Pass Pass - ­Buffalo WLI-CB-AG54 Pass Pass - ­Corega PCCL-11 - Pass - ­Corega WLCB-11 V2 - Pass - ­Corega WLCB-54GT Pass - - ­Corega WLCF11 Pass - Pass ­D-Link DWL-G630 - - Pass ­D-Link DWL-AG660 Pass Pass - ­Hawking WE120P - - Pass ­Linksys WPC54G - Pass - ­Netgear MA401 - - Pass ­Netgear MA521 Pass - - ­Planex GW-NS11X Pass - - ­Planex GW-NS54G - - Pass ­SMC SMC2435W - Pass - ­SMC SMC2835W Pass - Pass ­ZyXel ZyAIR B101 - Pass - ­Proxim 8480-WD Pass Pass - Pass
HAWKING WE110P+

Pass Pass - Pass
VER10
NETGEAR WG511FS Pass Pass - Pass
D-Link DWL-G650 Pass Pass - Pass
OLITEC CW-100G Pass Pass - Pass

Wired LAN cards configuration:
Insert the wired LAN card to be tested into one of three projectors, connect the projector to a
hub and connected two PCs to the same hub.

Items evaluated:
The following items were tested and confirmed to work:
All functions of EMP Monitor.
DHCP can be setup using a browser and functions properly.
EMP NS Connection functions properly with the freeze, mute, zoom, and video input change
features.
Power Point slide show works.
Using EMP NS Connection, a PC can take control of a projector from another PC.

Page

PSB.2005.05.002

5 of 6

Evaluation results for the Wired LAN cards:

Wired Card name PowerLite 745c
3Com 3CFXFE575CT-JP Pass

3Com 3CCFE574BT Pass
3Com 3CXSH572BT Pass
3Com 3CXFEM656C Fail
Allied Telesyn AT-2800TX Fail
Belkin F5D5020f Pass
Corega FEther PCC-TXM Pass
Corega FEther II CB-TXD Pass
Corega FEther II PCC-TD Pass
Come Once (Taiwan Card) Fail
D-Link DFE-670TXD Pass
D-Link DFE-690TXD Pass
Hawking PN652TX Pass
Hawking PN672TX Fail
Intel PRO/100S Fail
Linksys PCM100 ver. 2 Pass
Linksys PCMPC100 ver. 3 Pass
Planex FNW-3800-TX Pass
SMC SMC8041TX Pass
SMC SMC8041TX V. 2 Pass
SMC SMC8036TX Fail
Surecom EP-427X Pass
Xircom CE3B-100BTX Fail
Xircom CBE2-100 Fail

The following cards are NOT compatible:
3Com 3CXFEM656C
Allied Telesyn AT-2800TX
Come Once (Taiwan card)
Corega FEther CB-TXM
Hawking PN672TX
Intel PRO/100S
SMC SMC8036TX
Xircom CE3B-100BTX
Xircom CBE2-100

NOTE:
No EMI (electro magnetic interference) testing was done, only a functionality evaluation.

Page

PSB.2005.05.002

6 of 6