All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of Seiko Epson Corporation. The information contained herein is designed only for use with
this Epson product. Epson is not responsible for any use of this information as applied to other products.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of
this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or
any consumable products other than those designated as Original Epson Products or Epson Approved Products by
Seiko Epson Corporation.
Trademarks
Epson is a registered trademark and Exceed Your Vision is a trademark of Seiko Epson Corporation.
PrivateLine and PowerLite are registered trademarks, AccuCinema is a trademark, and Epson Extra Care and
Epson Connection are service marks of Epson America, Inc.
HDMI, the HDMI logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of
HDMI Licensing, LLC.
Pixelworks is a trademark of Pixelworks, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. Epson disclaims any and all rights in those marks.
Projector Control Panel 9
Remote Control Button Map 10
Optional Accessories 11
Registration and Warranty 11
Using This Manual 12
Setting Up the Projector13
Choosing a Location 13
Installing the Projector 16
Connecting the Cables 18
Making Other Connections 19
Installing Batteries in the Remote Control 20
Turning On the Projector 21
Turning Off the Projector 22
Selecting the Image Source 22
Positioning the Image 24
Making Basic Adjustments25
Correcting the Image Shape 25
Focusing and Zooming 26
Choosing the Aspect Ratio 26
Choosing the Color Mode 28
Adjusting the Gamma, Color Temperature, and Skin Tones 29
Adjusting the Gamma Setting 30
Locking the Projector 31
Contents3
Page 4
Making Detailed Adjustments33
Using the Menu System 33
Changing How the Menus Display 34
Adjusting the Picture Quality 35
Input Brightness Settings 35
Sharpness and Picture Quality Settings 37
Color Settings 38
Adjustments Just for Computer Images 40
Saving and Resetting Menu Selections 41
Creating Memory Settings 41
Recalling Memory Settings 41
Deleting Saved Memory Settings 42
Resetting the Projector 42
Customizing Projector Features 43
Image Sizing 43
Screen Options 44
Maintenance47
Cleaning the Lens 47
Cleaning the Projector Case 48
Cleaning and Replacing the Air Filter 48
Replacing the Lamp 50
Checking the Projector Status 53
Storing the Projector 53
Transporting the Projector 54
4Contents
Other Setup Options 45
Resetting the Lamp Usage Timer 52
Page 5
Problem Solving55
What To Do When the Lights Come On or Flash 55
Solving Picture Problems 56
Solving Remote Control Problems 60
Where To Get Help 60
Important Safety Information 67
Remote Control Information 68
FCC Compliance Statement 69
Declaration of Conformity 70
Epson America, Inc., Limited Warranty 71
Index73
Contents5
Page 6
6Contents
Page 7
Introduction
The Epson® PowerLite® Home Cinema 400 Series projector lets you enjoy theater-quality
images in the relaxing environment of your own home. Designed especially for home cinema
use, it offers these outstanding features:
■Native 720p (1280 × 720) resolution, 5000:1 dynamic contrast ratio, and up to 1500
lumens for incredibly rich, sharp images in any room lighting
■Dynamic Eye Iris system that constantly controls the lamp intensity based on the gamma
and black/white levels of your projected content, for perfectly adjusted images all the way
■10 bit color quality for unmatched color accuracy, with over a billion colors available
■Epson AccuCinema
blocks out excess light for an expanded, purer color range and sophisticated grayscale
tracking
■HDMI
™
(High Definition Multimedia Interface™) port for superior, uncompressed
digital video
™
Color Management delivered by the built-in optical Cinema Filter
■True 16:9 wide-format projection
■Flexible setup configurations, including front projection and ceiling mounted, with
vertical and horizontal offset lens shift
■Seven optimized color modes to quickly optimize viewing for different lighting
environments and a vast array of fine custom color adjustments
Introduction7
Page 8
Projector Parts
Control panel
Horizontal lens shift dial
Vertical lens shift dial
Zoom ring
Focus ring
Ventilation slotsLens cover
D4/SCART port
(used mainly in
Japan)
Trigger out
port
Video port
S-Video portControl (RS-232C) port
(component)
AC power inlet
Adjustable foot
Input B port
(RGB)
Main power switch
Infrared receiver
HDMI portInput A port
Infrared
receiver
Kensington
lock port
®
8Introduction
Page 9
Mounting bracket connections
Lamp coverAir filter
Projector Control Panel
Power
light
Power
button
Warning
light
Source button
Switches the video
input source
Keystone correction buttons
Correct the shape of a non-rectangular
image
Menu button
Displays the
menus
Menu navigation
buttons
Esc button
Exits the current
menu item
Aspect button
Changes the picture’s
aspect ratio
Select button
Selects menu items or
opens the line menu
Introduction9
Page 10
Remote Control Button Map
Operation light
Lights when you send
remote control commands
Memory button
Recalls custom picture settings
Menu button
Displays the projector’s menus
Menu navigation
buttons
Source buttons
Switch between equipment
connected to the projector
Gamma button
Adjusts the gamma values
of the screen display
On and Off
buttons
Color Mode button
Optimizes viewing for
different lighting environments
Aspect button
Changes the picture’s aspect ratio
Select/Line menu
Selects menu items or opens
the line menu
ESC button
Exits the current menu item
Contrast button
Changes the contrast of
the screen display
ColorTemp. button
Changes the color temperature
of the screen display
Pattern button
Displays test patterns
to adjust the image
Illumination button
Lights the remote control
buttons for easy viewing
10 Introduction
S. Tone button
Adjusts the skin tones of people
appearing in the screen display
Blank button
Turns off the
screen image
Page 11
Optional Accessories
Epson provides the following optional accessories for the projector:
ProductPart number
Replacement lamp (ELPLP35)V13H010L35
Air filter replacement (ELPAF09)V13H134A09
Projector mount (ELPMB20)V12H003B20
Kensington security lock ELPSL01
S-video cableELPSV01
You can purchase accessories from an Epson authorized reseller. To find the nearest reseller,
please call 800-GO-EPSON (800-463-7766). To purchase online, visit www.epsonstore.com
(U.S. sales) or www.epson.ca (Canadian sales).
Registration and Warranty
The Epson PowerLite Home Cinema 400 Series projector comes with a basic two-year
carry-in warranty. For details, see page 71.
In addition, for customers who register their projector, Epson offers free Extra Care
Service. In the unlikely event of an equipment failure, you won’t have to wait for your unit to
be repaired. Instead, Epson will ship you a replacement unit anywhere in the United States or
Canada, usually via overnight delivery. See your Extra Care Home Service brochure for details.
SM
Home
To register, simply fill out the registration card that came with your projector and mail it to
Epson. Or you can register online at http://www.epson.com/webreg. Registering also lets you
receive special updates on new accessories, products, and service.
Introduction 11
Page 12
Using This Manual
This book contains all the information you need to use the projector, in addition to basic
setup and maintenance instructions, troubleshooting tips, important safety instructions,
specifications, and warranty information.
Please follow these guidelines as you read through the manual:
Warnings: Must be followed carefully to avoid bodily injury.
Cautions: Must be observed to avoid damage to your equipment.
Notes: Contain important information about your projector.
Tips: Contain helpful projection tips.
Need additional help? Take advantage of Epson’s automated support services 24 hours a day
at http://support.epson.com. Use this site to view FAQs (Frequently Asked Questions) or
product information and e-mail your questions to Epson support.
If you need more help, you can use the Epson PrivateLine
(800) 637-7661 and enter the PIN on the PrivateLine support card that came with your
projector.
®
Support service. Call
12 Introduction
Page 13
Setting Up the Projector
Follow the instructions in this section to choose a location for the projector, connect the
cables, and display an image.
Choosing a Location
You can install the projector for various viewing setups, as shown below.
Center
Side
Ceiling
Setting Up the Projector 13
Page 14
Ideally, place the projector at a height where
its lens is between the top and bottom of the
screen. That way, you can keep the projector
level and use the vertical lens shift dial to
position the image. This produces the
best-looking picture.
If you place the projector above or below
screen level, you’ll have to tilt it up or down to
aim the image at the screen; this distorts the
shape of the image, but you can correct its
shape using the projector’s Keystone function
(see page 25).
If you place the projector off to the side, aim it straight ahead (rather than at the center of the
screen), then use the horizontal lens shift dial to center the image on the screen. Do not place
the projector too far to the left or right, or your image won’t be rectangular.
Caution: Do not try to move the lens by hand, or you may damage the projector. Always use the
lens shift dials to change the lens position.
14 Setting Up the Projector
Page 15
The maximum size of the image is determined by the distance from the projector’s lens to the
screen. Depending on your display settings and how you use the Zoom ring, the actual size
may be smaller. Use this table as a rough guide for projector placement:
16:9 aspect ratio4:3 aspect ratio
Projection
distance
2.9 to 4.4 feet30 in. (26 × 15 in.)3.5 to 5.3 feet30 in. (24 × 18 in.)
3.9 to 5.9 feet40 in. (35 × 20 in.)4.8 to 7.2 feet40 in. (32 × 24 in.)
5.9 to 8.9 feet60 in. (51 × 28 in.)7.2 to 10.8 feet60 in. (47 × 35 in.)
7.9 to 11.8 feet80 in. (71 × 39 in.)9.7 to 14.5 feet80 in. (63 × 47 in.)
9.9 to 14.8 feet100 in. (87 × 47 in.)12.1 to 18.2 feet100 in. (79 × 59 in.)
20 to 29.8 feet200 in. (173 × 98 in.)24.5 to 36.5 feet200 in. (161 × 118 in.)
30.1 to 44.8 feet300 in. (260 × 146 in.)36.8 to 54.8 feet300 in. (240 × 181 in.)
Maximum diagonal
image size
Projection
distance
Maximum diagonal
image size
To determine the exact image size when you know the projection distance (or the exact
projection distance when you know the desired image size), you can use the Projection
Distance Calculator. You can download this program from the Epson website at
http://support.epson.com.
Also keep these considerations in mind:
■Make sure there is plenty of space for ventilation around and under the projector. Do not
set the projector on top of loose materials that could block the vents underneath.
■Make sure the projector is within 9.8 feet of a grounded electrical outlet or extension
cord.
Setting Up the Projector 15
Page 16
Installing the Projector
To install the projector, you first need to determine the location, based on the size of your
screen (maximum diagonal image size). Use the table on page 15 as a guide to locating the
projector. Note the following dimensions:
■Distance from the center of the lens to the mounting bracket holes: 2.32 inches (59 mm),
0.34 inch (8.6 mm) maximum vertical lens shift
■Distance from the center of the lens to the center of the projector: 4.33 inches (110 mm),
0.30 inch (7.7 mm) maximum horizontal lens shift
The following illustrations show the dimensions of projector:
5.63 in.
12.17 in.
5.18
in.
0.45 in.
15.98 in.
11.81 in.
2.32 in.
0.75 in.
4.33 in.
2.08 in.
3 in.
6.3 in.
16 Setting Up the Projector
Page 17
You will need the optional projector mount designed for the projector. See page 11 for
ordering information.
Warning: When installing or adjusting the ceiling mount, do not use adhesives to prevent the
screws from loosening and do not use any type of oil or lubricant. These may cause the projector
casing to crack and the projector may fall, causing serious injury and serious damage to the
projector.
Follow the instructions included with the mount to install the projector, which weighs
11.5 pounds. The wall or ceiling where you install it must be capable of supporting a weight
of 58 pounds.
In addition to the tools supplied with the projector mount, you will need a Phillips head
screwdriver and a drill to use on the wall or ceiling.
If you install the projector on the ceiling, you will need to
invert the picture so that it appears right side up. Follow
these steps:
1.Press the
Menu button on the remote control.
Menu
button
2.Press the menu navigation buttons to open the
Settings menu, then select Projection.
3.Use the navigation buttons to select
4.Press the
Menu button when done.
Front/Ceiling.
Menu
navigation
buttons
If you are planning to use an AV controller with the projector,
refer to the table of ESC/VP21 command codes on page 65.
Setting Up the Projector 17
Page 18
Connecting the Cables
You can connect the projector to any type of video equipment, such as a VCR, DVD player,
digital tuner, cable or satellite box, video game console, camcorder, or digital camera. You can
also connect it to a desktop or laptop PC or Apple
You can connect up to five pieces of video equipment at the same time, using any of the
commercially available cables shown below:
Port nameVideo equipment connection*Computer connection*
HDMIUse an HDMI cable:
®
Macintosh® system.
Input AUse a component video cable
(with RCA-style connectors):
Component
video ports
Input B—Use a Mini D-sub, 15-pin monitor
RGB port
S-VideoUse an S-video cable:—
VideoUse an RCA video cable:—
* For details on compatible video formats, see page 63.
Connect the cable to the three
component video ports. Match
corresponding colors between the
cable and the ports.
—
cable to connect to a computer
RGB (monitor) port
18 Setting Up the Projector
Page 19
For best results, connect your video equipment to the HDMI (High-Definition Multimedia
Interface) port, if possible. If your equipment doesn’t support HDMI, connect it to one of the
following ports (highest quality listed first): Input A (for component video), S-Video, or
Video (for composite video).
Connect video equipment to one
of these ports
Connect a computer to one
of these ports
If you connect to the Input A port, be sure to select the correct Input Signal setting for your
equipment, or the image may not display properly (see page 22).
Making Other Connections
Connect the power cable and other cables described below, depending on how you plan to
use the projector.
■Plug the power cable into the projector and a grounded electrical outlet.
Setting Up the Projector 19
Page 20
■The Trigger out port outputs a 12-volt DC signal
when the projector is turned on. This lets a central
control system monitor whether the projector is on
or off, and can be used to raise or lower your
projection screen automatically when the projector
is in use.
Connect a 3.5-mm mini jack to the port, as shown.
Installing Batteries in the Remote Control
The remote control uses 2 AA batteries.
Warning: Keep batteries away from children. If a battery is swallowed, contact your doctor
immediately.
1. Release the tab and lift open the cover.
2. Insert 2 new AA batteries as shown.
3. Insert the tab on the cover and press it down until it
clicks into place.
Aim the remote control at the front or back of the
projector. Make sure you are within 30 feet of the
projector with the remote aimed within a 30° angle from
the infrared receivers.
When you suspect the batteries are weak, take the
remote control to a darkened room and press the illumination button. If the buttons do
not glow red, replace the batteries.
20 Setting Up the Projector
Page 21
Turning On the Projector
1. If this is your first time using the projector, remove the
protective lens pad.
2. Remove the lens cap.
3. Turn on any connected equipment you plan to use.
4. Turn on the power switch on the back of the projector.
5. Press the
Power switch
On button on the remote control, or press the Power button on the projector.
Turn on the projector
Setting Up the Projector 21
Page 22
Note: To keep children from turning on the projector, you can use the Child Lock (see page 31).
If you’ll be using the projector at an altitude above 4900 feet (1500 meters), turn on High Altitude
Mode so the fan can properly cool the projector at the high altitude air pressure. See page 46 for
details.
The projector takes about 30 seconds to warm up and display an image. If you don’t see a
picture, you may need to change the image source as described on the next page.
Turning Off the Projector
1. Turn off any equipment connected to the projector.
2. Press the
Off button on the remote control, or press the Power button on the projector
twice.
3. When the Ppower light stops flashing orange and stays on, turn off the projector’s power
switch on the back.
It is now safe to unplug the projector, if necessary.
Caution: Turn off this product when not in use to prolong the life of the projector. Continuous
24-hour-a-day use may reduce the overall life of the product. Never unplug the projector without
turning it off and letting it cool as described above, or you could damage it and reduce lamp life.
Selecting the Image Source
The Source buttons on the projector and remote control let you switch between images from
different pieces of equipment connected to the projector (such as a DVD player, cable or
satellite box, or video game console).
Press the
corresponds to the port to which your video source is
connected.
Source button on the remote control that
Source
buttons
22 Setting Up the Projector
Page 23
If you press the Source button on the projector,
you see a menu of available sources.
Source button
Press the u or d button to highlight a source and press the
Select button.
If you select the Input A source using either the remote control or the menu above, you may
see the Input A menu:
Press the u or d button to highlight
automatically detect the Input A source type. Then press the
Note: If an image does not appear, check the troubleshooting tips on page 57.
To temporarily turn off the image and darken the screen, press the Blank button. Press the Blank
button again to return to normal viewing.
YCbCr or YPbPr, or select Auto so the projector can
Select button.
Setting Up the Projector 23
Page 24
Positioning the Image
If the image is not centered on the screen, use the horizontal and vertical lens shift dials to
adjust its position.
Caution: Do not try to move the lens by hand, or you may damage the projector. Always use the
lens shift dials to change the lens position.
Horizontal lens shift dial
Vertical lens shift dial
Adjustable foot
Note: You can display a test pattern to help adjust the image position. Press the Pattern button
on the remote control, then select Display Position.
When you hear a click, the lens position is centered. If the lens shift dial becomes hard to
turn, you cannot adjust the position any further.
If you still need to raise the height of the image after using the vertical lens shift dial, lift the
front of the projector and rotate the adjustable feet until the image is positioned correctly.
24 Setting Up the Projector
Page 25
Making Basic Adjustments
Follow the instructions in this chapter to make basic adjustments to the image shape, size, and
color, and quality. For further refinements, see “Making Detailed Adjustments” on page 33.
Correcting the Image Shape
If the projected image looks like or , use the Keystone function to correct its shape.
Note: If the image is shaped like or , the projector has been placed off to the side of the
screen and angled toward it. Face the projector straight ahead (instead of at the center of the
screen), then use the horizontal lens shift dial to center the image.
To perform keystone correction, press the u or d button
on the projector, or access the menu system as follows:
1. Press the
Menu button on the remote control.
2. Press the menu navigation buttons to open the
Settings menu, then select Keystone.
3. Press the l or r button to adjust the shape of the
image.
4. Press the
Menu button when done.
To reset the keystone correction to the original settings,
press and hold down both the u and d buttons on the
control panel for at least one second.
Menu
button
Menu
navigation
buttons
Making Basic Adjustments 25
Page 26
Focusing and Zooming
Sharpen or reduce the focus using the focus ring.
Zoom into or out of the picture using the zoom ring.
Focus ringZoom ring
Wide
Tele
Choosing the Aspect Ratio
In many cases, video signals are automatically resized to fit
on your screen when
You may need to change the size of the image (or aspect
ratio) for certain image types by pressing the
button on the remote control.
If your video source is connected to the HDMI, S-Video,
or Video port—or the Input A port when it is outputting
525i or 525p signals—select
your image in the correct size.
26 Making Basic Adjustments
Auto is selected as the Aspect setting.
Aspect
Aspect
button
Auto to automatically display
Page 27
If the Auto setting is unavailable, you may want to choose one of these settings:
■Normal for standard TV broadcasts, computer images, or images with a 4:3 aspect ratio.
■Zoom for images recorded in 16:9 (wide-screen) format.
4:3 image using Normal setting16:9 image using Zoom setting
■Wide if you want to expand a 4:3 image to 16:9 so it fills the whole screen. This stretches
only the right and left sides of the image; the central part is unchanged. (You cannot
select
Wide when you’re using keystone correction.)
■Squeeze for DVDs or video recordings made in a compressed 16:9 format called
“Squeeze Mode.”
■Through if your image is smaller than 1280 × 720 pixels and you want to display it at its
original pixel size without resizing it to fit on the screen.
■Squeeze Through if your image is recorded in Squeeze Mode, is smaller than
1280 × 720 pixels, and you want to display it at its original pixel size.
Note: If you display a 4:3 image using the Zoom setting, the top and bottom will be cut off. You
can use the Zoom Caption option and other settings to resize and reposition the image to your
liking (see page 43).
For details on how the projector resizes the picture when you choose an Aspect setting, see
page 63.
Making Basic Adjustments 27
Page 28
Choosing the Color Mode
You can change the Color Mode to automatically adjust brightness, contrast, and color,
letting you quickly optimize the projected image for various lighting environments. You can
also select a different color mode for each input source—which is useful if you view different
types of images from different sources. (For example, you might set the S-Video source to
Living Room if it’s usually used for watching movies with the curtains closed, and set the
Video source to
Dynamic for playing video games in the daytime with them open.)
Select the image source you want to adjust, then press the
Color Mode button on the remote
control. Choose from these settings:
■Dynamic for projecting images with vivid color in
brightly lit rooms.
■Living Room for projecting images with vivid color
under ordinary room lighting.
■Natural for projecting in subdued lighting; increases
contrast and makes flesh tones appear more natural.
■Theatre for projecting in a dark room.
■Theatre Black 1 or 2 for projecting in completely dark
rooms.
Theatre Black 2 projects in a warmer tone.
■sRGB for projecting computer images that conform to the sRGB color standard.
When you select the
Theatre Black 1 projects in cool, clear tones;
Natural, Theatre, or sRGB Color Mode setting, the built-in Epson
Cinema Filter automatically increases the contrast and naturalizes projected skin tones.
Color
Mode
button
28 Making Basic Adjustments
Page 29
Adjusting the Gamma, Color Temperature,
and Skin Tones
To further customize the color and image quality, you can adjust the Gamma, abstract Color
Temperature, and Skin Tone settings using buttons on the remote control. (Not available
when you’re projecting sRGB images.)
Gamma
button
ColorTemp.
button
Note: You can fine-tune these and other color and image quality settings using the projector’s
menu system (see page 35). You can also save combinations of picture settings with the Memory
feature for easy recall (see page 41).
Select the image source you want to adjust, then press any of the buttons described below. A
slider appears beneath the image so you can adjust the setting and view the effect of your
adjustments.
S. Tone
button
■ColorTemp. adjusts the overall color tint (absolute color temperature) between 5000K
and 10000K. Higher temperature settings increase the blue tint and lower temperature
settings increase the red tint.
■S. Tone adjusts the color of projected skin tones. The Epson Cinema Filter automatically
optimizes this setting, but you can customize it if necessary. Higher numbered settings
increase the green tones and lower numbered settings increase the red tones.
Making Basic Adjustments 29
Page 30
Adjusting the Gamma Setting
You can select from 5 gamma settings (2.0 to 2.4) or customize your own setting from your
image or a displayed graph. Lower values will increase the contrast of dark areas, but tend to
blur the bright areas. Higher values will darken the light areas.
1. Press the
Gamma button. You see the following displayed on the screen:
2. Do one of the following:
■Select one of the numeric correction values and press theSelect button. You see
the setting reflected in the graph on the right. The horizontal axis represents the
input signal level, and the vertical axis represents the output signal level.
■Select Customized. Then continue with the next step.
3. Do one of the following:
■Select Adjusting it from the image. You see a gamma icon on the projected image.
Use the arrow buttons to move the icon to the area of brightness you want to adjust,
then press
Select.When the gamma graph appears, press Select again. You see
the following slider for adjusting the setting:
Adjust the slider, then press
press the
■Select Adjusting it from the graph. When the gamma graph appears, use the arrow
Esc button.
buttons to select the point on the graph that you want to adjust. Then press
Select.
When the slider appears, adjust it as necessary, then press Select again.
30 Making Basic Adjustments
Select. If you need to go back and readjust the tone,
Page 31
Locking the Projector
The projector includes two lock settings to prevent the image from being accidentally
changed once it’s adjusted, and to keep children from turning on the projector without adult
supervision.
To access the lock settings, follow these steps:
1. Press the
2. Use the menu navigation buttons to open the
menu, then open the Operation menu.
Menu button on the remote control.
Settings
Menu
button
3. Choose from these options:
■Child Lock to disable the PPower button on the
projector’s control panel unless it is pressed for
about 3 seconds. (You can use the P
Power
Menu
navigation
buttons
button to turn it off, however.) Since you can still
use the remote control to turn on the projector,
you may want to keep it away from children’s reach.
■Operation Lock to disable all the buttons on the projector’s control panel. A lock
icon appears on the screen whenever you press a button with Operation Lock turned
on. To operate the projector, you must use the remote control. To cancel Operation
Lock, press and hold the
Select button on the projector’s control panel for at least
7 seconds.
4. Press
Menu to exit the menu system.
If you turned on the Operation Lock, the projector buttons are now locked.
If you turned on the Child Lock, turn off the projector and let it cool down. The Child
Lock takes effect after the cool-down period.
Making Basic Adjustments 31
Page 32
32 Making Basic Adjustments
Page 33
Making Detailed Adjustments
You can use the projector’s on-screen menus to make detailed adjustments to the image
quality—such as the brightness, contrast, sharpness, and color. You can also change the menu
display, sleep mode settings, and other projector features.
Using the Menu System
You can access the menu system either from the remote control or the buttons on the
projector’s control panel. You can access the full menu or a line menu that lets you adjust the
Picture and Memory settings while viewing their effects on your display. You can also change
the menu language and control how the menus display (see page 34).
1. To display the full menu, press the
Menu button on the projector or remote control. You
see a display like this one (the actual display depends on the connected equipment):
Main menu
options
Note: If no equipment is connected to the projector, some options may not be available.
Settings available
for the highlighted
menu
2. Press the u or d button to highlight an option, then press the Select button to select
it.
3. Press the u, d, l, or r button to change settings as necessary. You may have to press the
Select button to confirm your choice.
4. When you’re finished, press the
Menu button to exit the menu system.
Esc button to return to the previous menu or press the
Making Detailed Adjustments 33
Page 34
To display the line menu, press the Select button. You see a display like this at the bottom
of the image:
Press the u or d button to highlight an option, then press the
Press the
Menu button to exit the line menu.
Select button to select it.
You can access the following settings through the line menu while viewing their effects on
your display:
■Sharpness (see page 37)
■Black Level (see page 36)
■White Level (see page 36)
■Skin Tone (see page 29)
■Absolute Color Temperature (see page 29)
■Tint (see page 38)
■Color Saturation (see page 38)
You can display a test pattern to help adjust the settings. Press the
Pattern button on the remote control, then select Gray Scale. Then
press the
Select button on the remote control to open the line
menu.
Changing How the Menus Display
Use these options to control how the menus display.
■Language
Settings Æ Language
Select from nine languages to use in the menu system.
■Menu Position
Settings Æ Display Æ Menu Position
Use the arrow buttons to choose a position on the screen for displaying the menu.
34 Making Detailed Adjustments
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■Navigation Bar
Settings Æ Display Æ Navigation Bar
Select whether to display the navigation bar,
which tells you which buttons to press to
choose settings.
Navigation
bar
■Menu Color
Settings Æ Display Æ Menu Color
Select a color scheme for displaying the menus.
Adjusting the Picture Quality
Before fine-tuning the image using these adjustments, make sure you have already selected the
best Color Mode for your picture and viewing environment, as described on page 28. Then
use the settings in this section to finish adjusting the picture to your liking.
Most image quality settings are saved independently for each input source (Video, S-Video,
HDMI, Input A, Input B) and color mode. After you finish adjusting the settings for one
input source, switch to the other input sources you’ll be using and make any necessary
adjustments.
Input Brightness Settings
If the signal from connected equipment is weak and images appear dark, you can adjust the
White Level/Black Level or the Brightness/Contrast. You can adjust either one of these
settings (but not both) for each image source and color mode.
Adjust this setting first, then fine-tune the image with the remaining settings.
The Brightness setting controls how much light is produced by the projector, and the
Contrast setting adjusts the difference between the bright and dark areas of the projected
image. The other settings listed on the following page control how the projector interprets the
light and dark areas of the picture.
Making Detailed Adjustments 35
Page 36
■Brightness/Contrast
Picture Æ Input Adjustment Æ Brightness/Contrast
Note: If you cannot access the Brightness and Contrast settings, highlight Input Adjustment
and press the Select button, then choose Brightness/Contrast in the sub-menu.
Adjust the brightness so it’s suitable for your viewing conditions. For example, if you’re
projecting in a brightly lit room or onto an especially large screen, you may need to
increase the brightness. Decrease the brightness for dark rooms or small screens; this also
reduces power consumption and fan noise, and helps to prolong the life of the lamp.
■White Level/Black Level
Picture Æ Input Adjustment Æ White Level/Black Level
Note: If you cannot access the White Level and Black Level settings, highlight Input
Adjustment and press the Select button, then choose White Level/Black Level in the
sub-menu.
Adjust the White Level so that details in the brightest parts of the image are not washed
out. Then adjust the Black Level so that shadow-level details are still visible in the darkest
parts of the image.
■Auto Iris
Picture Æ Auto Iris
When this setting is on, the amount of light produced by the lamp is automatically
adjusted according to the brightness of the image. The setting is stored separately for each
image source and color mode.
■Setup Level
Image Æ Advanced Æ Setup Level
This setting adjusts the threshold at which dark areas of the image are rendered black
(0 IRE). For compatibility with most DVD and video equipment sold in the United
States, leave this setting at 0%. Check your video equipment’s specifications to be sure of
the correct setting.
■EPSON Super White
Image Æ Advanced Æ EPSON Super White
Note: This setting can be used only when the Color Mode is set to Natural, Theatre, or Theatre
Black 1 or 2 (see page 28).
If bright parts of the image are washed out or overexposed (when the input signal
contains values over 100 IRE), turn this setting on to compensate. When this setting is
turned on, the projector disregards the DVI-Video Level setting.
36 Making Detailed Adjustments
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■DVI-Video Level
Image Æ Advanced Æ DVI-Video Level
Note: This setting can be used only when HDMI is selected as the image source (see page 22).
If your video equipment has a DVI port and you’ve connected it to the projector using an
HDMI/DVI cable, set the level of the projector to match that of the video equipment.
When this setting is turned on, the projector disregards the EPSON Super White setting.
Sharpness and Picture Quality Settings
If the image looks fuzzy, or if it contains noise or flickering, you can use these settings to
correct it.
■Sharpness
Picture Æ Sharpness
Use this function to make lines and edges appear more distinct in the image. This setting
is stored separately for each image source and color mode setting. You can select
Standard to adjust the sharpness of the entire image, or select Advanced to access the
following submenu:
Choose
Low-band Enhancement to sharpen large contours and backgrounds.
■Progressive
High-band Enhancement to sharpen details such as hair and clothing. Choose
Image Æ Advanced Æ Progressive
The projector uses 3D DigiScan HD Circuitry Processing for video-sourced images. For
film-sourced images, the projector uses 3-2 pulldown detection and optimizes the image
accordingly.
Leave this setting on
Video for most purposes. Set to Film when the input source is a
film, and you want to project an image closer to its original source.
Note: This setting applies only when viewing composite video, S-video, component video, or
525i or 625i RGB video (see page 63).
Making Detailed Adjustments 37
Page 38
Color Settings
If the image colors don’t look correct, you can adjust them using these settings. Use the first
three settings described below to make the most visible changes. If you only need to make
slight adjustments, you can fine-tune the picture with the remaining settings. Most color
settings are stored separately for each image source and color mode.
■Color Saturation
Picture Æ Color Saturation
Adjusts the color intensity of the image.
■Tint
Picture Æ Tint
Shifts the color balance between magenta and green.
■Abs. Color Temp.
Picture Æ Color Adjustment Æ Abs. Color Temp.
Shifts the color balance between red and blue, making the image appear warmer or
cooler. You can also access this setting by pressing the
control. See page 29 for more information.
Note: You can display a test pattern to help adjust the color temperature. See page 34 for more
information.
ColorTemp. button on the remote
■Skin Tone
Picture Æ Color Adjustment Æ Skin Tone
Makes fine adjustments to the tint. Controls the amount of magenta or green in the
image. Also useful for correcting black-and-white images, if they look tinted. You can also
access this setting by pressing the
more information.
38 Making Detailed Adjustments
S. Tone button on the remote control. See page 29 for
Page 39
■RGB
Picture Æ Color Adjustment Æ RGB/RGBCMY Æ RGB
Note: If you cannot access the RGB settings, highlight RGB/RGBCMY (the first item in the
menu list) and press the Select button, then choose RGB in the sub-menu.
Use the RGB settings to fine-tune the color of the image. You can adjust the offset and
gain for each signal color (red, green, and blue). Use
Gain for the lightest shades.
■RGBCMY
Picture Æ Color Adjustment Æ RGB/RGBCMY Æ RGBCMY
Note: If you cannot access the RGBCMY settings, highlight RGB/RGBCMY (the first item in
the menu list) and press the Select button, then choose RGBCMY in the sub-menu.
Offset to adjust darker shades and
Use the RGBCMY settings to adjust the hue and saturation of the six color components
(red, green, blue, cyan, magenta, yellow). After adjusting each color, press
Return to move to another menu option.
■Gamma
Picture Æ Color Adjustment Æ Gamma
Esc or select
You can select from 5 gamma settings (2.0 to 2.4) or customize your own setting from
your image or a displayed graph. Lower values will increase the contrast of dark areas, but
tend to blur the bright areas. Higher values will darken the light areas.
You can also access this setting by pressing the
Gamma button on the remote control.
See page 30 for more information.
Making Detailed Adjustments 39
Page 40
Adjustments Just for Computer Images
In addition to the settings described above, you can adjust the Tracking and Sync settings for
analog RGB computer images. Normally, these settings are adjusted automatically by the
projector. If you notice that the image is blurry or contains dark vertical bands, you may need
to adjust the settings yourself.
■Auto Setup
Image Æ Auto Setup
Leave this setting on so that the projector automatically adjusts the tracking, sync, and
position of the image.
■Tracking
Image Æ Tracking
Adjust the tracking to eliminate vertical bands. It is easiest to
adjust the tracking when the image contains a lot of fine detail
(such as black text on a white background).
■Sync.
Image Æ Sync.
Adjust the synchronization to eliminate blurriness. For best results,
make sure the tracking is properly adjusted first.
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Saving and Resetting Menu Selections
Once you’ve adjusted the picture settings, you can save them as a group using the Memory
feature. This lets you easily recall them, and switch from one group of settings to another.
If necessary, you can use the projector’s reset options to restore its factory-default settings.
You can clear all the settings, or just the settings in a specific menu.
Creating Memory Settings
After adjusting the picture to your liking, you can save your settings as a group in the
projector’s memory. This stores the Brightness and Contrast settings, White Level, Black
Level, Color Mode, and other color settings described on pages 38 and 39.
1. Press the
2. Open the
Menu button on the remote control.
Memory menu, then select Save Memory.
3. Select the memory name you want to use (from Memory1 to Memory9), then press the
Select button to save your settings.
Note: Saved settings are indicated by a green highlight next to the memory name. If you select
a name that is already in use, the existing settings will be erased and new ones saved in their
place.
Recalling Memory Settings
Once you have created one or more memory settings, you
can easily recall them:
1. Press the
2. Use the arrow buttons to select the desired setting, then
press the
After a moment, the image appears on the screen using
your selected setting.
Memory button on the remote control.
Select button.
Memory
button
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Deleting Saved Memory Settings
You can clear all your memory settings at once.
1. Press the
2. Open the
3. Press the
Menu button on the remote control.
Memory menu, then select Reset Memory.
Select button to delete the memory settings.
Resetting the Projector
If the image quality isn’t what you expect, one or more settings may be adjusted improperly.
If necessary, you can restore the projector to its factory-default (original) settings.
To restore the settings in a specific menu (such as the Image or Settings menu), open that
menu, select
Picture menu settings:
Open the Picture
menu . . .
Reset, and confirm as needed. The example below shows how to reset the
...and select
Reset
You can also reset the lamp usage timer or restore all the projector settings to their original
values. Follow these steps:
1. Press the
2. Open the
Menu button on the remote control.
Reset menu.
3. Do one of the following:
■Select Reset Lamp Hours to clear the lamp usage timer and reset it to zero
You should reset the lamp timer only when you install a new projector lamp. See
page 52 for more information.
■Select Reset All to return all projector settings to their original defaults (except Input
A, Save Memory, and Language).
42 Making Detailed Adjustments
Page 43
Customizing Projector Features
Use the settings in this section to adjust the image size and position, suppress on-screen text,
and select basic setup options.
Image Sizing
Before adjusting any of these settings, make sure you have already selected an appropriate
aspect ratio for the type of picture you’re viewing (see page 26).
■Output Scaling
Image Æ Advanced Æ Output Scaling
For component video formats, this setting lets you see the edges of the image that are not
normally visible in the picture (see page 63). Select
visible parts of the image.
Normal displays images at the standard size.
Larger to view both the hidden and
For HDMI signals, select
Auto for normal operation. Select Smaller to show a slightly
reduced image if you see interference at the top or bottom of the screen for computer
images (displays digital video at standard size). Select
Normal to expand digital video so
it includes both the hidden and visible parts of the picture (displays computer images at
full size).
■Position
Image Æ Position
Use the arrow buttons to fine-tune the position of the image on the screen.
■Zoom Caption
Image Æ Zoom Caption
Lets you adjust the shape and position of the image so that subtitles are visible (available
only if the aspect ratio has been set to Zoom). Use
of the image, and
■Aspect
Image Æ Aspect
Zoom Position to move the image up or down.
Vertical Size to adjust the proportions
This setting lets you change the aspect ratio of your image, and works the same as
pressing the
Aspect button on the remote control. See page 26 for more information.
Making Detailed Adjustments 43
Page 44
Screen Options
■Message
Settings Æ Display Æ Message
Turn this setting off if you want to prevent on-screen messages from appearing (such as
the no-signal message, or the identifying text that appears when you switch between
image sources or color modes).
■User’s Logo
Settings Æ User’s Logo
Lets you display an image of your choice when the projector is warming up, not receiving
a signal, or when you press the
To capture the image, first set the projector to display the image you want to use. Then
select
User’s Logo and follow the instructions on the screen. When done, change the
Display Background setting to
Blank button to temporarily stop projection.
Logo, as described on page 44.
Record
Move the frame to select the
area you want to record
■Startup Screen
Settings Æ Display Æ Startup Screen
Turn this setting off if you want to prevent your logo (see page 44) from appearing while
the projector is warming up.
■Display Background
Settings Æ Display Æ Display Background
Changes the screen that’s used when the projector is not receiving a signal or when you
press the
Logo to display your logo on a black background.
Blank button to temporarily stop projection. Select Blue (instead of Black) or
44 Making Detailed Adjustments
Select the display ratio
Page 45
Other Setup Options
■Keystone
Settings Æ Keystone
Adjusts the shape of the image, if the left and right sides are not parallel after tilting the
projector up or down at the screen (see page 25).
■Projection
Settings Æ Projection
Inverts the image for overhead projection.
■Direct Power On
Settings Æ OperationÆ Direct Power On
Sets projection to start when the main power switch is turned on, without pressing the
On button on the remote control or the Power button on the projector.
Note: When direct power on is enabled, power surges that occur after a power outage can
cause the projector to turn on.
■Video Signal
Settings Æ Input SignalÆ Video Signal
Leave this setting on Auto so the projector can automatically interpret the format, such as
NTSC or PAL (for standard TV formats).
■Input A
Settings Æ Input SignalÆ Input A
Change this setting to match the type of equipment connected to the Input A port.
For component video, select
or select
■Trigger Out
Settings Æ Operation Æ Trigger Out
YCbCr or YPbPr to manually select your video equipment’s signal.
Auto to let the projector automatically interpret the signal;
Turn on this setting if you want the Trigger out port to output a 12-volt signal while
the projector is operating. You can use this to raise or lower your projection screen.
Making Detailed Adjustments 45
Page 46
■Sleep Mode
Settings Æ Operation Æ Sleep Mode
Turn off this setting if you don’t want the projector to enter sleep mode. (Sleep mode
shuts the projector off automatically when there is no video signal.)
30 min., 10 min., or 5min. as the length of time before shutoff; decreasing the
Select
time conserves power and extends the life of the lamp.
To turn the projector back on, press the
Power button on the projector.
■Child Lock
Settings Æ Operation Æ Child Lock
On button on the remote control, or press the
Lets you lock the Power button on the projector’s control panel to make it more difficult
for a child to turn on the projector. See page 31 for more information.
■Operation Lock
Settings Æ Operation Æ Operation Lock
Lets you disable all the buttons on the projector’s control panel to prevent the image from
being accidentally changed once it is adjusted. See page 31 for more information.
■High Altitude Mode
Settings Æ Operation Æ High Altitude Mode
Adjusts the speed of the fan so it can properly cool the projector at altitudes above 4,900
feet (1500 meters).
46 Making Detailed Adjustments
Page 47
Maintenance
Your projector needs little maintenance. All you need to do on a regular basis is keep the lens
clean. You also need to clean the air filter periodically to prevent overheating.
Warning: Before you clean any part of the projector, turn it off and unplug the power cord. Never
open any cover on the projector, except the lamp and filter covers. Dangerous electrical voltages
in the projector can injure you severely. Do not try to service this product yourself, except as
specifically explained in this User’s Guide.
The only parts you should replace are the air filter and the lamp. If another part needs
replacing, contact your dealer or a qualified servicer.
Cleaning the Lens
Clean the lens whenever you notice dirt or dust on the
surface.
■Use a canister of compressed air to remove dust.
■To remove dirt or smears, use lens-cleaning paper. If
necessary, moisten a soft cloth with lens cleaner and
gently wipe the lens surface.
Caution: Never rub the lens with abrasive materials.
Maintenance 47
Page 48
Cleaning the Projector Case
Before you clean the case, turn off the projector and unplug the power cord.
■To remove dirt or dust, wipe the case with a soft,
dry, lint-free cloth.
■To remove stubborn dirt or stains, moisten a soft
cloth with water and a neutral detergent. Then
wipe the case and dry it with a dry cloth.
Caution: Never use wax, alcohol, benzene, thinner, or
other chemical detergents. These can damage the case.
Cleaning and Replacing the Air Filter
Clean the air filter on the bottom of the projector once every 3 months, or more often if
you’re using the projector in a dusty environment. If it’s not cleaned periodically, it can
become clogged, preventing proper ventilation and causing overheating and damage to the
projector.
1. Press the P
cools down.
2. Turn off the projector using the power switch on the back.
3. Unplug the power cord and disconnect any cables.
4. Turn the projector over.
5. Use a small vacuum cleaner that is designed for computers
and other office equipment to clean the filter, as shown. If
you don’t have one, gently clean the filter using a very soft
brush (such as a clean artist’s paintbrush).
If the dirt is difficult to remove or the filter is broken,
replace it. Purchase air filter part number V13H134A09
from an authorized Epson reseller. To find the nearest
reseller, please call 800-GO-EPSON (800-463-7766). To
purchase online, visit www.epsonstore.com (U.S. sales) or
www.epson.ca (Canadian sales).
48 Maintenance
Power button and wait for the P power light to stop flashing. The projector
Page 49
6. If you need to replace the filter, release the tab and lift up the cover
7. Remove the old filter and replace it with a new one.
8. To replace the cover, insert the tabs and press down until the cover clicks into place.
Maintenance 49
Page 50
Replacing the Lamp
The projection lamp lasts for up to 3000 hours. You can use the Info menu to check how long
it’s been in use (see page 53). It’s time to replace the lamp when:
■The projected image gets darker or starts to
deteriorate.
■The projector’s warning light flashes red at half-second
Warning
light
intervals.
■The message Replace the lamp appears on the screen
when you start projecting.
Note: Lamp life results will vary depending on mode selected, environmental conditions, and
usage.
Turn off this product when not in use to prolong the life of the projector.
Purchase lamp part number V13H010L35 from an authorized Epson reseller. To find the
nearest reseller, please call 800-GO-EPSON (800-873-7766). To purchase online, visit
www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).
Be sure to read the “Important Safety Information” on page 67 before replacing the lamp.
Warning: Let the lamp cool fully (about 1 hour) before replacing it. In the unlikely event that the
lamp has broken, small glass fragments may be present and should be removed carefully to avoid
injury.
Caution: Never touch the lamp with your bare hands; the invisible residue left by the oil on your
hands may shorten the lamp life. Use a cloth or glove to handle the new lamp.
Follow these steps to replace the lamp:
1. Press the P
2. Turn off the power switch on the back of the projector.
3. Unplug the power cord and any cables.
4. Wait for one hour to make sure the lamp is no longer hot.
50 Maintenance
Power button and wait for the light to stop flashing.
Page 51
5. Press in the latches securing the lamp cover and lift off the cover.
6. Loosen the two screws securing the lamp (they don’t come all the way out).
7. Grasp the lamp as shown and pull it straight out.
Warning: The lamp(s) in this product contain mercury. Please consult your state and local
regulations regarding disposal or recycling. Do not put in the trash.
Maintenance 51
Page 52
8. Gently insert the new lamp and tighten its screws.
Caution: Don’t touch the glass portion of the lamp assembly. Touching the glass could result
in premature lamp failure.
9. Replace the lamp cover. (The projector won’t work if the lamp cover is open or loose.)
10. Reset the lamp usage timer, as described below.
Resetting the Lamp Usage Timer
After replacing the lamp, plug the projector back in, turn on the power switch on the back,
and press the P
1. Press the
2. Use the menu navigation buttons to open the
Hours
3. When you see a confirmation prompt, highlight
4. When you’re finished, press the
The lamp usage timer doesn’t register until you’ve used the lamp for at least 10 hours.
52 Maintenance
Power button. Then follow these steps to reset the lamp usage timer:
Menu button on the projector or remote control.
Reset menu, then select Reset Lamp
.
Yes and press the Select button.
Menu button to exit.
Page 53
Checking the Projector Status
You can use the Info menu to view information about the current display settings and how
long the projection lamp has been in use. To access the Info menu:
1. Press the
2. Use the menu navigation buttons to open the
Menu button on the projector or remote control.
Info menu. The following information
appears:
■Lamp Hours■Video Signal
■Source■Refresh Rate
■Input Signal■Sync Info
■Resolution
Note: The information displayed depends on the currently selected image source. The Lamp
Hours shows 0H until you’ve used the lamp for at least 10 hours.
The resolution indicates the total number of scan lines in the source signal. The number of visible
scan lines depends on the signal format standard and selected display settings (see page 63).
Storing the Projector
If you need to store the projector for an extended time, do the following:
■Make sure the temperature of the storage area is within 14 to 140 °F (–10 to 60 °C).
■Attach the lens cover and retract the feet.
■Remove the batteries from the remote control.
■Pack the projector in its original packaging or equivalent.
Maintenance 53
Page 54
Transporting the Projector
Note: Epson shall not be liable for any damages incurred during transportation.
The projector contains many glass and precision parts. When shipping the projector for
repairs, use the original packaging material if possible. If you do not have the original
packaging, use equivalent materials. Be sure the carrier is capable of transporting fragile
equipment and is aware that the projector is fragile.
Before transporting the projector, make sure you center the lens by turning the lens shift dials
until they click.
54 Maintenance
Page 55
Problem Solving
This section explains how to interpret the projector’s status lights, solve problems with the
picture and remote control, and contact technical support.
What To Do When the Lights Come On
or Flash
The lights on top of the projector indicate the projector’s
Power light
status and let you know when a problem occurs.
If the projector isn’t working correctly, first press the
Power button or the Off button on the remote
P
control, let it cool down, turn off the power switch on the
back, and unplug it. Then plug the power cord back in
and turn on the projector. If this doesn’t solve the
Warning light
problem, check the status lights on top of the projector.
Light stateCause and solution
P power light does not
come on
P power light is orangeThe projector is in standby mode. Turn off the power
Make sure the power switch on the back of the projector
is turned on and the power cord is connected securely
both at ends.
switch in back to turn off the projector, or press the
P Power button to turn it on.
P power light is flashing
green
P power light is flashing
orange and you can’t turn
the projector on or off
The projector is warming up. Wait for the picture to
appear.
The projector is cooling down. Wait until the light stops
flashing and shines orange. Then turn off the power
switch in back to turn off the projector, or press the
P Power button to turn it on.
Problem Solving 55
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Light stateCause and solution
warning light is
flashing orange
warning light is redThe projector is too hot, which turns off the lamp
warning light is
flashing red at
half-second intervals
warning light is
flashing red at
one-second intervals
High-speed cooling is in progress. If the projector gets too
hot again, projection stops automatically. Make sure there
is plenty of space around and under the projector for
ventilation. Clean or replace the air filter if necessary (see
page 48).
automatically. Let it cool for five minutes, then turn it back
on. Make sure there is plenty of space around and under
the projector for ventilation. Also, clean or replace the
filter if necessary (see page 48).
If you are using the projector at an altitude above 4900
feet (1500 meters), turn on High Altitude Mode so the
fan can properly cool the projector at the high altitude air
pressure (see page 46).
The lamp needs to be replaced (see page 50). Make sure
you have a spare lamp handy. Check to make sure the
lamp and lamp cover are securely installed.
There is an internal problem.
the back of the projector, and unplug it from the electrical
outlet. Then contact Epson for assistance (see page 60).
Turn off the power switch on
Solving Picture Problems
You cannot turn on the projector.
■Make sure the power cord is connected and the power switch is turned on. Then wait a
moment for the power light to turn orange before pressing the P
■If you’ve set the Operation Lock, the control panel buttons are disabled; you must use
the remote control to turn on the projector (see page 31).
56 Problem Solving
Power button.
Page 57
No picture appears on the screen or you see the No Signal message displayed.
■Press the Source button on the projector or one of the Source buttons on the remote
control to select the correct input source. Allow a few seconds for the projector to sync up
after pressing the button.
■Press the Blank button on the remote control to make sure the picture hasn’t been turned
off temporarily.
■Check that the P power light is green, not flashing, and the lens cover is off.
■The projector may be in standby (or sleep) mode. If the P power light is orange, press the
Power button to turn the projector back on.
■Make sure your video equipment is turned on.
■Make sure your cable(s) are connected correctly (see page 18).
You’re using a computer and no picture appears on the screen.
If you’re using a PC laptop:
■Press the function key that lets you display on an external monitor. It’s often labeled with
an icon such as , but it may also be labeled
the
Fn key while pressing it. Check your laptop’s manual or online help.
CRT/LCD. You may have to hold down
On most systems, the key lets you toggle between the LCD screen and the
projector, or display on both at the same time. Allow a few seconds for the projector to
sync up after pressing it.
■If the function key doesn’t let you display simultaneously on both screens, you might
need to use the Display utility in the Windows Control Panel to make sure that both the
LCD screen and external monitor port are enabled. From the Windows Control Panel,
open the
then click
computer; you may need to click a
Display utility. In the Display Properties dialog box, click the Settings tab,
Advanced. The method for adjusting the setting varies from computer to
Monitor tab, then make sure the external Monitor
port is set as your primary display or enabled. See your computer manual or online help
for details.
If you’re using a Macintosh with OS X:
1. Select
2. Click
System Preferences from the Apple menu and click Displays.
Detect Displays.
3. To display the entire desktop on both your projector screen and LCD screen, click the
Arrange tab. (If you don’t see this tab, make sure it isn’t hidden by another window.)
Problem Solving 57
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4. Click Mirror Displays in the lower corner of the screen. One of the monitor icons
automatically moves on top of the other.
Click here
The picture is upside-down or reversed.
Change the
Projection setting in the Settings menu (see page 45).
Only part of the picture is displayed, or the picture is distorted.
■Press the Aspect button to select a different aspect ratio (see page 26).
■If the Aspect is set to Zoom, you may need to use the Zoom Caption option to see the
top or bottom section of the screen so that subtitles are visible (see page 43).
■Check the Output Scaling to make sure it’s adjusted correctly (see page 43).
■Use the Position setting to reposition the image on the screen (see page 43).
■If you’ve connected a computer and you see only half the image, make sure the
computer’s Dual Display setting is turned off.
The picture isn’t rectangular.
■If the image looks like or , the projector has been placed off to one side of the
screen and angled toward it. Face the projector straight ahead (instead of at the center of
the screen), then use the horizontal lens shift dial to center the image (see page 24).
■If the image looks like or , use the remote control to access the Keystone
function to correct its shape (see page 25). Or press the u and d buttons on the
projector’s control panel.
Note: You won’t have to use the Keystone function to correct the image, as long as you place the
projector level (not angled up or down) and at a height between the top and bottom of the screen.
Then use the vertical lens shift dial to position the image. This produces the best-looking picture.
58 Problem Solving
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The picture contains static or noise.
■Make sure the Input Signal is set correctly for your connected video equipment (see
page 45).
■If you’re viewing still images and you notice flickering or horizontal lines, turn on the
Progressive setting (see page 37).
■Make sure your cables are securely connected at both ends.
■If you’re using an extension cable, you may pick up interference unless you use a signal
amplifier.
■If you’re displaying the same image on your computer and projector screen, try turning
off your laptop’s LCD display (see page 57).
The picture is blurry.
■Make sure the Input Signal is set correctly for your video equipment (see page 45).
■There may be dirt on the lens. Clean the lens as described on page 47.
■Adjust the focus (see page 26).
■Make sure the lens is not fogged by condensation. If you’ve just moved the projector from
a cold environment, wait a couple of minutes before using it.
■Adjust the Sharpness setting (see page 37).
■If you’re projecting from a computer, you may need to adjust the Tracking and Sync
settings (see page 40).
The colors on the screen don’t look right.
■Make sure the Input Signal is set correctly for your connected video equipment (see
page 45).
■Press the Color Mode button on the remote control to select a different color mode (see
page 28).
■Check the brightness and contrast settings (see page 35).
■Fine-tune the colors with the settings listed on page 38.
■If the picture looks dark, you may need to replace the lamp. Check the lamp usage timer
to see how long the lamp has been in use (see page 53). Replace the lamp if it’s close to
the end of its service life (see page 50).
Problem Solving 59
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Solving Remote Control Problems
The projector doesn’t respond to remote control commands.
■Make sure you’re within about 30 feet of the projector, and the remote control is not
angled away from the projector by more than 30° in any direction.
■You may need to replace the remote control’s batteries (see page 20).
■Dim the room lights and turn off any fluorescent lights. Make sure the projector is not in
direct sunlight.
■Turn off nearby equipment that emits infrared energy, such as a radiant room heater.
Where To Get Help
Epson provides technical assistance 24 hours a day at http://support.epson.com. Here you
can access troubleshooting information, download product documentation, and receive
technical advice through e-mail.
To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the
Epson PrivateLine Support card that came with your projector. This is the fastest way of
speaking to a live representative, and it’s free. This service is available 6
Time, Monday through Friday, for the duration of your warranty period.
AM to 6 PM, Pacific
You may also speak with a projector support specialist by dialing one of these numbers:
■U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday
■Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday
Toll or long distance charges may apply.
Before you call, please have the following information ready:
■Product name (Epson PowerLite Home Cinema 400 Series)
■Product serial number (located on the bottom of the projector)
■Computer configuration, if you’re connected to a computer
■Description of the problem
You can purchase screens, carrying cases, or other accessories from an authorized Epson
reseller. To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). To
purchase online, visit www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).
60 Problem Solving
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Specifications
General
Type of displayPoly-silicon TFT active matrix
Size of LCD panels0.7 inch (18 mm) wide
LensF=2.1 to 2.8, f=21.4 to 31.7 mm
Resolution
(native format)1280 × 720 pixels, 720p
Brightness1500 ANSI lumens maximum
Dynamic contrast ratio5000:1
Image size30 to 300 inches
Projection distance2.9 to 44.8 feet (0.88 to 13.65 m) at 16:9
3.5 to 54.8 feet (1.07 to 16.71 m) at 4:3
Zoom ratio1:1.5
Aspect ratio16:9 or 4:3
Noise level32 dB (Dynamic color mode)
26 dB (Theatre Black color mode)
Keystone correctionVertical: –15 to +15°
Lamp
Note: Lamp life results will vary depending on mode selected, environmental conditions, and usage.
Turn off this product when not in use to prolong the life of the projector.
TypeUHE (Ultra High Efficiency), E-TORL
Power consumption170 W
Lamp life1700 to 3000 hours, depending on usage
Part numberV13H010L35
Remote Control
RangeApproximate 30 feet (10 m)
BatteriesAA × 2
Specifications 61
Page 62
Dimensions
Height4.9 inches (124 mm); not including adjustable feet
Width16 inches (406 mm)
Depth12.2 inches (309 mm)
Weight11.5 lb. (5.2 kg)
Electrical
Rated frequency50/60 Hz AC
Power supply100 to 120 VAC, 2.7 A
200 to 240 VAC, 1.2 A
Power consumptionOperating: 245 W (100 to 120V), 240 W (200 to 240 V)
Standby: 4 W (100 to 120V), 5 W (200 to 240 V)
Environmental
TemperatureOperating: 41 to 95 °F (5 to 35 °C)
Storage: 14 to 140 °F (–10 to 60 °C)
HumidityOperating: 20 to 80% RH, non-condensing
Storage: 10 to 90% RH, non-condensing
Operating altitude7500 feet (2280 meters)
Safety
United StatesFCC Part 15B Class B (DoC)
CanadaICES-003 Class B
62 Specifications
UL60950 Third Edition
CSA C22.2 No. 60950
Pixelworks
™
ICs are used in this projector.
Page 63
Compatible Video Formats
The projector supports analog video in NTSC, PAL, and SECAM formats, and it automatically adjusts
to the incoming signal. It can receive these formats as composite video, S-video, or component video—
which it accepts through the Video, S-Video, and Input A ports, respectively.
The projector also supports digital video (SDTV, HDTV) and various monitor display formats. Digital
video is accepted by the HDMI port and the Input A port (in component video format). The Input B
port accepts analog RGB computer monitor signals.
If necessary, you can select a different Aspect setting to optimize the image. The resolution at which the
image displays for a given setting depends on the currently active picture source, as listed in the
following tables.
Note: The signal name refers to the total number of visible scan lines and the display mode
(interlaced or progressive), as defined by the signal format.
You can use an AV controller with a 9-pin null modem serial cable to control the projector. You can
download the complete ESC/VP 21 Communication Manual for home theater projectors from the
Epson website at http://support.epson.com. Following are some of the available codes:
ItemCommand
Power ON/OFFONPWR ON
OFFPWR OFF
A/V Mute ON/OFFONMUTE ON
OFFMUTE OFF
A/V Mute selectionBlackMSEL 00
BlueMSEL 01
User’s LogoMSEL 02
Source
change
Color ModesRGBCMODE 01
TerminalSignal name
Input A4RCASOURCE 10
YCbCrSOURCE 14
YPbPrSOURCE 15
AutoSOURCE 1F
Input BHDB15SOURCE 20
RGBSOURCE 21
Input 3 (HDMI)HDMISOURCE 30
Video Cyclic within SOURCE 4XSOURCE 40
Video (RCA)SOURCE 41
S-VideoSOURCE 42
Input 5D4SOURCE C0
YCbCrSOURCE C4
YPbPrSOURCE C5
AutoSOURCE CF
TheatreCMODE 05
Living RoomCMODE 06
NaturalCMODE 07
DynamicCMODE 08
Theatre Black 1CMODE 09
Theatre Black 2CMODE 0A
Specifications 65
Page 66
ItemCommand
Aspect ratioAutoASPECT 00
NormalASPECT 20
SqueezeASPECT 21
ZoomASPECT 22
ThroughASPECT 23
Squeeze ThroughASPECT 24
WideASPECT 25
66 Specifications
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Notices
Important Safety Information
Follow these safety instructions when setting up and using the projector:
■Never look into the projector lens when the lamp is turned on; the bright light can damage your
eyes. Never let children look into the lens when it is on.
■Never open any cover on the projector, except the lamp and filter covers. Dangerous electrical
voltages inside the projector can severely injure you.
■Except as specifically explained in this User’s Guide, do not attempt to service this product
yourself. Refer all servicing to qualified service personnel.
■The projector and its accessories come packaged in plastic bags. Keep plastic bags away from small
children to avoid any risk of suffocation.
■Don’t place the projector on an unstable cart, stand, or table. Also, don’t use the projector near
water or sources of heat.
■Use the type of power source indicated on the projector. If you’re not sure of the power available,
consult your dealer or power company.
■Place the projector near a wall outlet where the plug can be easily unplugged.
■Don’t insert the plug into an outlet with dust present, and insert the plug firmly into the outlet.
Failure to do so could result in sparks or fire.
■Don’t overload wall outlets, extension cords, or integral convenience receptacles. This can cause
fire or electric shock.
■Don’t block the slots and openings in the projector case. They provide ventilation and prevent the
projector from overheating. Don’t operate the projector on a sofa, rug, or other soft surface, or in a
closed-in cabinet unless proper ventilation is provided.
■Never push objects through the cabinet slots or spill liquid into the projector.
■Unplug the projector from the wall outlet and refer servicing to qualified service personnel under
the following conditions: when the power cord or plug is damaged or frayed; if liquid has been
spilled into the projector, or if it has been exposed to rain or water; if it doesn’t operate normally
when you follow the operating instructions, or if it exhibits a distinct change in performance,
indicating a need for service; if it has been dropped or the housing has been damaged.
■Don’t place the projector where the cord can be walked on. This may result in fraying or damage
to the plug.
■Unplug the projector from the wall outlet before cleaning. Use a damp cloth for cleaning. Do not
use liquid or aerosol cleaners.
Notices 67
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■ The lamp(s) in this product contain mercury. Please consult your state and local regulations
regarding disposal or recycling. Do not put in the trash.
■Allow the lamp to cool for one hour before replacing it.
■Unplug the projector during lightning storms or when not in use for extended periods.
■Don’t place the projector or remote control on top of heat-producing equipment.
■If you use the projector in a country other than where you purchased it, use the correct power cord
for that country.
■Don’t stand on the projector or place heavy objects on it.
■Don’t use the projector outside of the required temperature range of 41 to 95 °F (5 to
35 °C). Doing so may cause an unstable display and could lead to projector damage.
■Don’t store the projector outside of the required temperature range of 14 to 140 °F
(–10 to 60 °C) or in direct sunlight for long periods of time. Doing so may cause damage to the
case.
WARNING: The cords included with this product contain chemicals, including lead,
known to the State of California to cause birth defects or other reproductive harm. Wash
hands after handling. (posted in accordance with Proposition 65 in Cal. Health & Safety
Code § 2549.5 et seq)
Remote Control Information
You can operate the projector by remote control via a line-of-sight infrared (IR) receiver at the front
and rear of the projector. The projector may not respond to remote control commands under the
following conditions:
■There is an object between the remote control and the IR receiver on the projector.
■Ambient light is too bright.
■Certain types of fluorescent lighting are used.
■Other equipment that emits infrared energy, such as a radiant room heater, is in the room.
If you experience problems, try the following:
■The remote control’s batteries may be low on power; replace them.
■Dim the ambient lighting and/or turn off any fluorescent lights.
■Close any window coverings and/or move the projector out of direct sunlight.
■Turn off other equipment that emits infrared energy.
68 Notices
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FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio or television reception. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause interference to radio
and television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
■Reorient or relocate the receiving antenna.
■Increase the separation between the equipment and receiver.
■Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
■Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the
FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment
interface cable with this device. If this equipment has more than one interface connector, do not leave
cables connected to unused interfaces. Changes or modifications not expressly approved by the
manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Notices 69
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Declaration of Conformity
According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU
Boards and Power Supplies used with Class B Personal Computers:
We:Epson America, Inc.
Located at:3840 Kilroy Airport Way
MS 3-13
Long Beach, CA 90806-2469
Telephone: (562) 290-5254
Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and
15 of the FCC rules as a Class B digital device. Each product marketed is identical to the representative
unit tested and found to be compliant with the standards. Records maintained continue to reflect the
equipment being produced can be expected to be within the variation accepted, due to quantity
production and testing on a statistical basis as required by 47CFR §2.909. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
Trade Name:Epson
Type of Product:Projector
Model:EMP-TW550
Marketing Name:PowerLite Home Cinema 400
70 Notices
Page 71
Epson America, Inc., Limited Warranty
Basic Two-Year Warranty and 90-Day Lamp Warranty
What Is Covered: Epson America, Inc. (“Epson”) warrants to the original retail purchaser of the Epson
product enclosed with this limited warranty statement that the product, if purchased new and operated
in the United States or Canada, will be free from defects in workmanship and materials for a period of
two (2) years from the date of original purchase (except that the warranty period is 90 days for
projector lamps). For warranty service, you must provide proof of the date of original purchase.
What Epson Will Do To Correct Problems: If your product requires service, Epson will ask you to bring
the product securely packaged in its original container or equivalent, along with proof of the date of
original purchase, to your Epson Dealer or Epson Customer Care Center as instructed by Epson.
Epson will, at its option, repair or replace the defective unit, without charge for parts or labor. When
warranty service involves the exchange of the product or of a part, the item replaced becomes Epson
property. The exchanged product or part may be new or previously refurbished to the Epson standard
of quality, and at Epson's option, the replacement may be another model of like kind and quality.
Epson's liability for replacement of the covered product will not exceed the original retail selling price
of the covered product. Exchange or replacement products or parts assume the remaining warranty
period of the product covered by this limited warranty. However, each replacement lamp carries the
limited 90-day warranty stated above.
What This Warranty Does Not Cover: This warranty does not apply to refurbished or reconditioned
products. This warranty covers only normal use of the product. 24-hour-per-day or other high duty
commercial use causes strain and is not considered normal use. This warranty does not cover
consumables (e.g., filters), other than lamps as provided herein. This warranty is not transferable.
Epson is not responsible for warranty service should the Epson label or logo or the rating label or serial
number be removed. Epson is not responsible for warranty service should the product fail to be
properly maintained or fail to function properly as a result of misuse, abuse, improper installation,
neglect, improper shipping, damage caused by disasters such as fire, flood, and lightning, improper
electrical current, software problems, interaction with non-Epson products, use in a smoke or
dust-filled environment, or service other than by an Epson Authorized Servicer. Postage, insurance, or
shipping costs incurred in presenting your Epson product for carry-in warranty service are your
responsibility. If a claimed defect cannot be identified or reproduced in service, you will be held
responsible for costs incurred.
THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF
ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES.
IF THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE LIMITED
TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS STATED HEREIN, ANY
STATEMENTS OR REPRESENTATIONS MADE BY ANY OTHER PERSON OR FIRM ARE
VOID. IN THE EVENT THE REMEDIES ABOVE FAIL, EPSON'S ENTIRE LIABILITY SHALL
BE LIMITED TO A REFUND OF THE PRICE PAID FOR THE EPSON PRODUCT
Notices 71
Page 72
COVERED BY THIS LIMITED WARRANTY. EXCEPT AS PROVIDED IN THIS WRITTEN
WARRANTY, NEITHER EPSON AMERICA, INC. NOR ITS AFFILIATES SHALL BE LIABLE
FOR ANY LOSS, INCONVENIENCE, OR DAMAGE, INCLUDING DIRECT, SPECIAL,
INCIDENTAL, OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR
INABILITY TO USE THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH OF
WARRANTY OR ANY OTHER LEGAL THEORY.
In Canada, warranties include both warranties and conditions.
Some jurisdictions do not allow limitations on how long an implied warranty lasts and some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the
above limitations and exclusions may not apply to you. This warranty gives you specific legal rights,
and you may also have other rights, which vary from jurisdiction to jurisdiction.
To find the Epson Authorized Reseller nearest you, visit our website at: www.epson.com.
To find the Epson Customer Care Center nearest you, visit http://support.epson.com.
You can also call the Epson Connection
SM
at (800) 637-7661 + PIN or (562) 276-4394 in the U.S.
and (905) 709-3839 in Canada or write to: Epson America, Inc., P.O. Box 93012, Long Beach, CA
90809-3012.
72 Notices
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Index
A
Abs. Color Temp. setting, 29, 38
Accessories, 11, 60
Adjustment pattern, 34
Air filter
Technical support, 12, 60
Through setting, 27
Tint, 38
Tracking, 40
Transporting projector, 54
Trigger Out setting, 45
Trigger port, 20
Turning on and off projector, 21 to 22, 56
U
User’s Logo setting, 44
V
Video Signal setting, 45
Video, compatible formats, 63 to 64
VP21 codes, 65
W
Warranty, 11, 71 to 72
Where to Get Help, 60
White level, 36
Wide setting, 27