Epson PERFECTION 610, PERFECTION 640U, PERFECTION 1660, PERFECTION 1650, PERFECTION 1200S Manual

EPSON PRODUCT SUPPORT BULLETIN

Date:	2/2/2004	Originator:	RY
PSB #:	PSB.2004.02.004	Authorization:	/DS
Reference:	TE03-389 Rev. A	Total Pages:	2
Product(s):	Expression 1600/1680/1640XL Series Scanners; Perfection
	610/640/1200/1240/1250/1260/1640/1650/1660/1670/2400/2450/3170/3200
	Series Scanners; Stylus CX5200/CX3200/CX5400 All-in-One Products
Subject:	EPSON Scan TWAIN Ver. 1.28 for Mac OS 10.2 to 10.3

This bulletin was created to inform you of an updated Epson Scan Twain Driver (1.28A) for the following models: Perfection 610/640/1200/1240/1250/1260/1640/ 1650/1660/1670/2400/2450/3170/3200 series scanners, Stylus CX3200/CX5200/CX5400 multi-function devices, Expression 1600/1680/1640XL series scanners.

Reason:

The new Epson Scan driver improves functionality when scanning in Mac OS 10.3. See the next section for the list of changes included in the new driver.

Driver Improvements:

•Enables Epson Scan to start when the Scan button is pushed.

•Enables Epson Scan to start even if the volume name (Hard Disk) on the desktop is only 2 bytes (2 characters) in length.

•Eliminates the error “Epson scan cannot be started”, which occurs when the USB cable is disconnected while Epson scan is loading.

•Corrects lock-up issues when using the Zoom tool in Epson Scan.

•Corrects functionality issues and mouse cursor lock-ups when using the Histogram Adjustment, Tone Correction and Image Adjustment tools or when clicking on each tool’s Title bar.

•Prevents Epson Scan from unexpectedly quitting when scanning two or more times from PhotoShop with a Perfection 1250 scanner.

•Prevents Epson Scan from locking up when scanning from a Perfection 3200 scanner with a Firewire connection.

•Prevents Epson Scan from unexpectedly quitting when removing the Firewire cable from a Perfection 3200 scanner while Epson Scan is open.

•Prevents the Epson Scan Utility from freezing when using the Perfection 1250 or

1260 scanner.

•Enables Epson Scan to launch properly when scanning from an Expression 1680/ or 1640XL with a Firewire connection.

Page 1 of 1

Limitations of new driver:

•This driver does not support “Fast User Switching” in OS 10.3. This feature must be turned off before using Epson Scan.

•You may receive an error “Epson Scan cannot be started” when trying to scan from a Perfection 2450 that is connected to a USB 2.0 supported port. To avoid this error, use a Firewire connection or a USB 1.1 only supported port.

•Not all the scanner models on this list support Color Restoration and Dust Removal so these settings may be unavailable in Epson Scan.

•If experiencing unstable operation when scanning from a Perfection 1250 or 1260 scanner, restart your system.

•If the computer goes into “sleep mode” and this setting was enabled in the Apple Menu and you try to switch to a different mode after doing a preview scan in Photoshop, the Epson Scan driver will freeze. This does not happen if the computer goes into “sleep mode” after screen saver has started. To avoid lock-ups, change the scanning mode before the computer goes into “sleep mode” or re-launch Epson Scan after the computer wakes up and then change modes.

•After scanning with the Perfection 1250, if you then close Epson Scan and disconnect the USB cable, a scanner model selection dialog box may appear on the screen. Click “No” and the box closes. You can scan normally afterwards.

Action:

The new driver is available on the Epson web site. Go to www.epson.com and click on Drivers & Downloads. Select your scanner model. On the Downloads page look for TWAIN Driver and Epson Scan Utility v.1.28A in the Macintosh section.

To Install Epson Scan 1.28A:

1.Launch the EPSON Scan Installer and follow the on screen instructions.

2.After the TWAIN has been installed, connect the USB or Firewire interface cable from the scanner to the computer.

To Uninstall Epson Scan 1.28A:

1.Disconnect the USB interface cable from the scanner.

2.Launch the EPSON Scan Installer.

3.Open the drop-down menu where you see “Easy Install” and select “Uninstall”.

4.Click the Uninstall button.

Page 2 of 2

EPSON PRODUCT SUPPORT BULLETIN

Date:	04/01/2003	Originator:	TC
PSB #:	PSB.2003.04.003	Authorization:
Reference:	N/A	Total Pages:	2
Product(s):	All EPSON Scanners
Subject:	Windows™ and Macintosh® Operating System requirements for USB 1.1/2.0
	and IEEE-1394/FireWire® Interface connectivity

This bulletin was created to inform customers of EPSON America’s support policy regarding Windows™ and Macintosh® operating system requirements for USB 1.1/2.0 and IEEE1394/FireWire® interface connectivity.

Reason:

Currently, there are many add-in USB 2.0 and IEEE-1394 connection host adapter products on the market that include drivers for Windows and Macintosh OS that did not originally support specific interfaces. Epson has released several scanner products with built-in USB 2.0 and/or IEEE-1394 (FireWire) ports. This document provides a guideline on EPSON America’s support policy on the various operating systems and the interface connections they support. EPSON technical support representatives will only be able to support customers who have Epson products that are configured in accordance with the operating system requirements outlined here and in the product’s documentation. Epson customers experiencing problems on an Epson product connected to an addin USB 2.0 or IEEE-1394 interface that does not meet the minimum system requirements will be asked to contact the interface product vendor or computer manufacturer for technical support.

This document is not model specific. It does not include other important system requirements required to determine product compatibility on a user’s computer. To determine product support compatibility, please refer to the specific scanner’s minimum system requirements found on the outside of the product box, or visit Epson’s web site at www.epson.com.

The guidelines below were compiled from Microsoft’s and Apple’s Support websites and their published system requirements for supported interface connectivity. For more information on Windows and Macintosh Interface support please refer to Microsoft’s online Knowledge base at www.microsoft.com or Apple’s web site at www.apple.com. For information on add-in 3rd party interface products please refer to the vendor’s documentation or product support web site.

Windows

USB 1.1: Full version Microsoft Windows 98/98 Second Edition, Windows Me, Windows 2000 or Windows XP or Upgrade from a full version of Windows 98/98SE, Me, 2000

IEEE-1394 (FireWire): Full versions of Windows Me/2000/XP, or upgrade from a full version of Windows 98/98SE. Host computer must have an OHCI compliant IEEE-1394-1995 card or port installed.

USB 2.0 Hi-Speed: Full versions of Windows XP or upgrade from a full version of Windows 98/98SE, Me, 2000. Host computer must have an EHCI compliant USB 2.0 Hi-Speed card or port installed.

Page 1 of 2