Page 1
EPSON AMERICA, INC.
Product Support Bulletin
Subject: OS/2 Warp 3.0 and Epson TWAIN
Date: 1/26/95
Page(s): 1 of 4
This bulletin describes the necessary steps to implement the Epson TWAIN driver
in a Windows 3.1 session under OS/2 Warp 3.0. This procedure will cover both
current versions of Epson TWAIN (1.03 and lower as well as 2.02 and higher) using
bidirectional parallel and SCSI interfaces.
NOTE:
TWAIN v1.03 and lower will not work with the Epson ES-1200C scanner. You must
use TWAIN 2.02 or higher. If you are using the ES-1200C with a program that has
Epson scanner support, you may need install the EPSN.SYS device driver for that
Windows session. To do this, follow steps 6 through 16 below. You will need to
obtain EPSNSY.EXE from the Epson BBS. This file has the EPSN.SYS driver
included in it. Simply copy the driver to the root directory of your boot drive.
PSB No: P-0103A
Originator: CEB
Bidirectional Parallel Interface
Epson TWAIN v2.xx
There is no special procedure required to setup this version of the driver to run in a
Windows session under OS/2 Warp 3.0. Simply launch Windows and install the
driver.
Epson TWAIN v1.0x
Follow the steps below to enable Epson TWAIN v1.0x:
1.
From the OS/2 desktop, double click on the OS/2 SYSTEM folder
2.
Double click on the COMMAND PROMPTS folder
3.
Double click on the Win-OS12 icon.
4.
Once Windows is loaded, follow the TWAIN installation procedure. When the
installation program asks if you wish to make changes to the CONFIG.SYS or
the CONFIG.ADD, select CONFIG.ADD.
5.
Once the installation has completed, exit Windows.
6.
If the COMMAND PROMPTS folder is not open, follow steps 1 and 2.
7.
Move the mouse to the WIN-OS/2 FULL SCREEN icon. Click on the right
mouse button.
Page 2
PSB No: P-0103A
Page: 2 of 4
8.
Select SETTINGS from the pop-up menu.
Once the SETTINGS notebook has opened, click on SESSION.
9.
10.
Click on the WIN-OS2 SETTINGS.
11.
Click on OTHER DOS SETTINGS.
12.
Click on OK.
13.
Highlight DOS-DEVICE.
14.
In the window to the right, add the EPSN.SYS driver. X represents the
appropriate parallel port.
X = 0 (Parallel port address 3BCh)
X = 1 (Parallel port address 378h)
X = 2 (Parallel port address 278h); This is the default setting Epson TWAIN
uses.
The device line would be entered in the following manner. Substitute 0, 1 or 2
based on your configuration.
C:\EPSN.SYS x /i79
15.
Click on SAVE.
16.
Close the SETTINGS notebook.
The next time a Win-OS/:! session is started, you will see the EPSON device driver
load. If you do not, repeat the above steps. If you have migrated a Windows
application to the OS/2 desktop, apply the above steps to that icon instead of the
Win-OS/2 icon. To verify that the configuration is correct, configure the DOS FULL
SCREEN icon using the same methods outlined in steps 6 through 16. Once you
have completed those steps, start a DOS FULL SCREEN session and run the
SCANTEST utility from the \WlNDOWS\TWAIN directory. If SCANTEST runs
successfully, chances are that the Windows session will run properly.
SCSI Interface
In order for either of the Epson TWAIN drivers to function in a Windows session
under OS/2, you must install support for your ASPI compliant SCSI card under
OS/2 first. For installation instructions, refer to your OS/2 manual.
Once you have installed support for your ASPI compliant card under OS/2, you
need to manually check the CONFIG.SYS file for four key files. You should have
the following lines in the OS/2 CONFIG.SYS. If these lines do not exist, add them.
The AHAxxxx.ADD should have been inserted when you installed the SCSI support
for OS/2.
Page 3
PSB No: P-0103A
Page: 3 of 4
BASEDEV=OS2ASPI.DMD
BASEDEV=OS2SCSI.DMD
BASEDEV=AHAxxxx.ADD /V
DEVlCE=C:\OS2\MDOS\VASPl.SYS
NOTE:
This document assumes that you are using an Adaptec card. The AHA 1510 and
AHA1540C were tested when creating this document.
Once you have verified that the above lines are in the CONFIG.SYS, shut down
OS/2 and reboot.
NOTE:
If the SCSI card does not find any devices on the SCSI chain, the AHAxxxx.ADD
driver will not load thus causing VASPI.SYS not to load. If this occurs, double
check your card’s configuration and the SCSI cabling.
Epson TWAIN v1.0x
Follow the steps below to enable Epson TWAIN v1.0x:
1.
From the OS/2 desktop, double click on the OS/2 SYSTEM folder
2.
Double click on the COMMAND PROMPTS folder
3.
Double click on the Win-OS/2 icon.
4.
Once Windows is loaded, follow the TWAIN installation procedure. When the
installation program asks if you wish to make changes to the CONFIG.SYS or
the CONFlG.ADD, select CONFIG.ADD.
5.
Once the installation has completed, exit Windows.
6.
If the COMMAND PROMPTS folder is not open, follow steps 1 and 2.
7.
Move the mouse to the WIN-OS/:! FULL SCREEN icon. Click on the right
mouse button.
8.
Select SETTINGS from the pop-up menu.
9.
Once the SETTINGS notebook has opened, click on SESSION.
10.
Click on the WIN-OS2 SETTINGS.
11.
Click on OTHER DOS SETTINGS.
12.
Click on OK.
13.
Highlight DOS-DEVICE.
14.
In the window to the right, add the EPSN.SYS driver. X represents the
appropriate SCSI ID of the scanner.
The device line would be entered in the following manner.
C:\EPSN.SYS 3 /Sx /i79
Page 4
PSB No: P-0103A
Page: 4 of 4
15. Click on SAVE.
16. Close the SETTINGS notebook.
The next time a Win-OS/2 session is started, you will see the EPSON device driver
load. If you do not, repeat the above steps. If you have migrated a Windows
application to the OS/2 desktop, apply the above steps to that icon instead of the
Win-OS/2 icon. To verify that the configuration is correct, configure the DOS FULL
SCREEN icon using the same methods outlined in steps 6 through 16. Once you
have completed those steps, start a DOS FULL SCREEN session and run the
SCANTEST utility from the \WlNDOWS\TWAIN directory. If SCANTEST runs
successfully, chances are that the Windows session will run properly.
Epson TWAIN v2.xx
There is no special procedure required to setup this version of the driver to run in a
Windows session under OS/2 Warp. Simply launch Windows and install the driver.
Follow the procedures outlined in the user’s manual.
If the driver does not install
properly, verify that the device drivers mentioned earlier in this section are being
executed.
Page 5
Product Support Bulletin
Subject: DOS Device Driver and Interface Connection Diagnostic
for the Epson ES-300C Scanner
Date: 4/3/92
Page(s): 1 of 1
This bulletin was made for the purpose of announcing the availability of a DOS
device driver and interface connection diagnostic for the Epson ES-300C Scanner.
The ES-300C DOS Device Driver was developed for the purpose of allowing third
party scanner application programs to send I/O routines to the device driver instead
of writing to a specific hardware interface. The DOS Device Driver supports the
Epson Bi-Directional Parallel Interface, the IBM PS/2 Internal Parallel Interface, and
Adaptec SCSI interfaces. For information regarding how to obtain this driver, refer
to the distribution information below. If you require additional specifications on the
DOS Device Driver call the Epson Imaging Product Support Department.
The ES-300C Scanner Interface Connection Diagnostic works in conjunction with
the DOS device driver to allow quick and easy verification of the interface
connection between the scanner and host computer. The diagnostic works from
DOS, and does not require Microsoft Windows. Once the diagnostic is initiated, the
scanner will complete a page scan in less than 60 seconds on most computers.
PSB No: P-0086
Originator: RSS
DISTRIBUTION
The Epson ES-300C DOS Device Driver and Scanner Interface Connection
Diagnostic software are available from 4 sources:
A diskette containing all the files are included in each ES-300C DOS interface
1)
kit. The Epson Product Code for the kit is ES300DOS-A.
2)
The files are available from the Epson BBS. The self-extracting file name is
ES300DD.EXE. The Epson BBS telephone number is (310) 782-4531.
The CompuServe Bulletin Board has the files located in the Epson Forum.
3)
After logging into CompuServe, type ‘GO EPSON” at the prompt to access the
Epson Forum.
Any Premier or Standard Epson Customer Care Center can order the diskette
4)
from our Parts Order Services Department. The diskette part number is
ES3DISK.
Page 6
EPSON AMERICA, INC.
Product Support Bulletin
Subject: Image Editing Terms
EPSON
Date: 6/5/91
Page(s): 1 of 3
The following terms’ are used to describe image editing and grayscale in
connection with scanners, monitors and printers.
Additive
Primary Colors:
Aliasing:
Antialiasing :
Brightness:
Continuous
Tone:
The colors produced by mixing colored light. The primary
additive colors are red, green and blue. The absence of color
produces black (0%); maximum intensity produces white (100%).
This principle is used in color monitors (RGB). By using 24 bits
per pixel it is possible to represent more than 16 million colors.
The jagged diagonal lines that appear in low resolution mode.
Usually noticeable on characters like ‘A” and "W".
The removal of the aliasing or step-like diagonal lines.
The balance of light and dark shades.
The transition from light to dark or dark to light in a smooth
uninterrupted progression. Laser and dot matrix printers do not
support continuous tones.
PSB No: P-0078
Originator: RS
Contrast:
Cropping:
Dithering:
DPI:
‘Some terms taken from PC Publishing, Jan. 1990.
The range between the darkest and lightest shades of an image.
As contrast increases, the number of gray shades between black
and white decreases.
An operation that allows portions of an image to be selected.
Usually pertains to scanning technology.
A method of shading that uses black dots of varying density to
represent darker areas. This technology is used in devices that
only support black and white outputs.
Abbreviation for dot per inch. The standard measurement of
resolution for all output devices. DPI describes the number of
pixels in an image.
Page 7
PSB No: P-0078
Page: 2 of 3
Gamma
Function:
Grayscale:
The function that defines the light intensity ratio between the
original image and the output data. The ES-300C scanner allows
the function to be altered so that when the image is reproduced
on a different type of output device, the tones in the reproduced
images will be closer to the original image.
A term used to describe the output of devices that support more
than just black and white. Grayscales support up to 256 shades
of gray. The table below details the number of data bits required
to show the number of possible gray levels.
Number of
Bits
Possible Gray Levels
1
2
3
2
(black and white)
4
8
4 16
5
6
32
64
grays
grays
grays
grays
grays
Halftone:
7
8 256
The output in 1 or 2 bit data format that simulates grayscale by
128
grays
grays
creating a pattern of small dots that vary in size and density.
Halftones are used in newspapers to display photographs. The
Epson ES-300C supports 3 types of halftoning.
Highlight:
Line Art:
The brightest value in a continuous tone or halftone image.
Images consisting of only black and white pixels. Text is a good
example of line art.
tine Screen: Also known as screen ruling, it is the distance between the
centers of halftone dots. For example, a newspaper uses a
typical line screen - sixty five halftone dots per inch at a forty five
degree angle for photographs.
Matrix:
The square grid that forms the halftone dots. As the matrix size
increases, more possible variations on dot size and shape are
available.
Page 8
PSB No: P-0078
Page: 3 of 3
Midtones:
Pixel:
Posterize:
Screen Angle:
Smoothing:
Spot Function:
The values in a continuous tone or halftone image correspond to
the medium values in the range. Generally the values is between
30% to 70%.
A relative unit of measuring resolution. Pixel size is relative, due
to the output device. For example, a monitor pixel may be
different in size compared to a scanner pixel. Pixels can be
measured absolutely when fixed to another standard, like pixels
per inch.
To limit the number of shades in an image to create a highly
contrasted effect.
The angle at which halftone dots are lined up. As mentioned
earlier, newspapers commonly use a screen angle of forty five
degrees.
An operation that softens the edges between adjacent tones.
A procedural body in the Postscript language that defines the
shape of the halftone spot.
Subtractive
Primary Colors:
Threshold:
Colors that are produced by mixing inks or paints. The three
subtractive colors are cyan, magenta, and yellow. This process
reduces the amount of light that the human eye receives. The
absence of color is white (0%), while full intensity is black (100%).
This model is used in printing.
The selected gray level above which gray shades are converted
to white and below which gray shades are converted to black.
This is used to produce higher contrast or posterize images.
Page 9
EPSON AMERICA INC.
Product Support Bulletin
EPSON
Subject:
Date: 4/3/91
Page(s): 1 of 11
Epson printers issue beep tones and/or displays error codes when certain error
conditions exist. Those beeps or codes can assist you in locating and repairing
customer’s printers. The following error codes are listed by product name.
EPl-4000 Display Codes
PE
Co
IL
IE
PJ
Laser & Non-Impact Printer Error Codes
PSB No:
Originator: JV
Paper End (out) detected
Cover open
Ink low
Ink End (out)
Paper jam
P-0077
E1
E2
E4
E6
E7
E8 - YY (blinking)
E9 (blinking)
E0 (blinking)
bF
(blinking)
(blinking)
(blinking)
*-)
YY (blinking)
*--)
YY (blinking)
Heater error (broken heater wire)
Contact error (heater fan or thermistor contact)
CO34 DVR board error
CO34 Main board software Error I
(YY will be a number from 66(H) to 7D(H))
CO34 Main board software Error II
(YY will be a number from 02(H) to XB(H))
Board contact error, CO34 Main board hardware
(YY will be one of the following numbers: 80,81,84,85,
86,87,8A, 8C)
CO34 Main board hardware error
Abnormal voltage
Buffer overflow for fonts
Page 10
EPl-4000 cont.
PSB No: P-0077
Page: 2 of 11
bo
CE
PS
Lr
LE
dP
FF
EPL-6000/ActionLaser/ActionLaser+ LCD Codes
CHANGE DRUM
COVER OPEN
Buffer overflow for graphics
Card error
Paper size error
Release lever error
Envelope lever error
Data processing
Depress the Form Feed button
The drum needs to be changed. The drum cartridge may
not be installed, the cartridge may not be installed
properly or the cartridge may be defective.
Printer cover is open
CPU ERROR
ERROR 10
ERROR 11
ERROR 12
ERROR 20
ERROR 21
ERROR 22
ERROR 30
ERROR 31
ERROR 32
Printer’s CPU has made a calculation error
Program ROM error
Font cartridge or identity cartridge checksum error
RAM error
Memory overflow
Print overrun error
Receive
Memory error
Scanner error
Heater (Heat Roller Unit) error
buffer overflow
Page 11
EPL-6000 cont.
PSB No: P-0077
Page: 3 of 11
ERROR 33
ERROR 40
FONT CARD ERROR
INSERTION ERROR
PAPER EMPTY
PAPER JAM
PAPER SIZE ERROR
PS CHANGE
Thermistor error
Parity / Framing error
Font cartridge is bad (or is not inserted) correctly
Paper is not inserted correctly or has jammed at the paper
tray
No paper in the paper cassette
Paper cassette is not installed properly
Paper cassette lid is open
Paper sensor is bad
Paper is jammed inside the printer
Paper setting does not match the size of the paper in the
paper cassette
Paper size requested by the host conflicts with the
SelecType setting
EPL-7000 LCD Codes
NOTE:
In some
This requires you to correct the problem and then press the CONTINUE
button to dear the error.
set to ON, some errors may clear automatically even though the problem
remains.
Status messages are preceded by [S], warning messages are preceded by
[W], and error messages are preceded by [E]. In some cases the message
you see on your display also shows the printer mode.
[E] ADD MEMORY FOR CH-X
The printer has insufficient memory available in the channel displayed.
[E] CARD MEMORY OVERFLOW
This message indicates that the combined memory requirement of the cards in
slots A and B exceeds 4 Mbytes.
cases, the
red
CONTINUE
However, if the
light flashes when an error
AUTO
CONT option in SelecType is
is
detected.
Page 12
EPL-7000 cont.
[S] COPY END X/X
Multiple-copy printing is cancelled (you pressed the COPY END button when
the printer was off line).
[E] COVER OPEN
The printer cover is open or the imaging cartridge is not installed.
[S] DATA
The printer has received data but is not yet printing, or the printer has received
data and is off line.
[E] FEED JAM
Paper is not feeding into the printer from the specified cassette or has jammed
on its way into the printer.
PSB No: P-0077
Page: 4 of 11
[S] GRAPHIC DRAWING
Graphics are being created.
[E] ILLEGAL CARD
A card or cartridge in a particular slot cannot be read.
[S] INlTlALlZE
The printer is being initialized (reset) to the factory settings.
[E] INSUFF. MEMORY
The printer has insufficient memory available for the task you have given it.
This error can also be cleared by turning the printer off and back on again.
However, it may be necessary to simplify the page you are trying to print or
add more memory to the printer.
[E] PAGE BUFFER FULL
Text or graphics data has filled the printer’s buffer and an incomplete page is
ejected.
[S] PAPER FEEDING
The printer is feeding paper.
[E] PAPER JAM
Paper is not being fed into the printer or paper is jammed inside the paper
path.
Page 13
EPL-7000 cont.
[E] PAPER OUT
There is no paper in the standard paper cassette and the optional lower paper
cassette (ii installed). Or, the paper set lever is in the manual position and you
are not feeding pages correctly.
[E] PAPER OUT SET AUTO XXX
There is no paper in any of the paper cassettes. The right column of the
display prompts you to load the correct paper size into the paper cassette.
[E] PAPER OUT SET OPT XXX
There is no paper in the optional lower paper cassette. The right column of
the display prompts you to load the correct paper size into the paper tray of
the lower paper cassette.
[E] PAPER OUT SET STD XXX
There is no paper in the standard paper cassette. The right column of the
display prompts you to load the correct paper size into the standard paper
cassette.
PSB No: P-0077
Page: 5 of 11
[E] PAPER SIZE ERROR
The paper size you selected with SelecType (or the default size if you have not
selected a size) does not match the paper loaded in the selected paper
cassette.
[S] PRINTING
The printer has received data and is printing.. . . .
[S] PRINT STOP X/X
The printer stops printing during a multi-copy print operation.
[S]
[S] READY
[E] REINSERT CARD
RAM Check X.X MB
The printer is checking RAM (X.X = capacity).
The printer is ready to print.
lf this message appears on the display, you may have removed a font card or
cartridge while the FEED light was still lit or while the printer was on line.
Page 14
EPL-7000 cont.
[E] REMOVE CARD
You may have inserted a font card or cartridge while the printer was on line or
while the FEED light was on. Data still remains in the printer’s buffer.
[E] RESELECT TRAY
The optional lower paper cassette is not installed and the INPUT option is set
to OPT or AUTO.
[S] RESET
The printer is being reset to the previous settings in the macro specified with
LOAD MACRO option in SelecType Level 1.
[S] ROM Check
The printer is checking ROM.
PSB No: P-0077
Page: 6 of 11
[E] SAVE MEMORY OVERFLOW
lf this message appears when you are trying to save a macro with the SAVE
MACRO option in SelecType Level 1, the printer does not have enough
memory to save any additional macros
[E] SERVICE REQ. CXXX
A controller error has been detected.
[E] SERVICE REQ. EOOXX
A print engine error has been detected.
XX=
[E] SET FULL PRINT
This message may appear when you are trying to print graphics or a mix of
text and graphics.
[S] STANDBY MODE
When both CH P and CH S remain off for about thirty minutes, the printer
enters standby mode and this message appears.
03 Fusing Unit (low temp)
04 Main Drive Motor
05 Ozone Fan motor
06 Polygon Mirror Drive
09 HSync Signal
[E] STARTUP ERROR
lf this message appears when you turn on the printer, the power may have
been turned off while the printer was performing a save or reset operation.
Page 15
EPL-7000 cont.
[W] TONER LOW
The printer is almost out of toner. When this message first appears on the
LCD display, you can print up to 25 more pages.
[E] TONER OUT
The imaging cartridge must be replaced.
[E] TRAY SET AUTO XXX
The paper size setting does not match the paper loaded in the specified paper
cassette. The right column is the expected paper size and the currently
selected cassette.
[E] TRAY SET OPT XXX
The paper size setting does not match the paper loaded in the optional lower
paper cassette. The right column is the expected paper size.
PSB No: P-0077
Page: 7 of 11
[E] TRAY SET STD XXX
The paper size setting does not match the paper loaded in the standard paper
cassette. The right column is the expected paper size.
[S] WAlT
Printer is being reset after a START UP ERROR.
[S] WARMING UP
Printer is warming up.
EPL-7500
[E] COVER OPEN
Cover is open or the imaging cartridge is not installed.
[E] MANUAL FEED
Manual feed method is selected.
[S] OFF LINE
Printer is Off tine
[E] OUT OF PAPER
No paper cassette is installed, the paper cassette is empty, or the paper set
lever is in the manual position.
Page 16
EPL-7500 cont.
[E] PAPER ENTRY JAM
Paper is not feeding from the specified paper cassette or has jammed on its
way into the printer.
[E] PAPER EXIT JAM
Paper is jammed inside the paper path.
[S] PRINTING
The printer has received data and is printing.
[S] PRlNTlNG TEST
The printer is printing the test page.
[S] PROCESSING
The printer is processing data.
PSB No: P-0077
Page: 8 of 11
[S] QUIT THE JOB
The On-Line button has been pressed while a print job was in progress. The
job can be flushed by pressing the Reset button, or a reset can be cancelled
by pressing any other button.
[S] QUITTING THE JOB
The printer is flushing a job from the buffer.
[S] READY
The printer is ready to receive data.
[S] RESETTING
This message appears initially when the printer is turned on, and momentarily
between print jobs.
[E] TONER LOW
The imaging cartridge must be replaced.
[S] WAIT FOR READY
The On-tine button was pressed while a print job was in progress. The printer
continues printing until the current job is completed, then it goes Of-Line.
[S] WAITING
The printer is in the process of executing a job and has run out of data and is
waiting for the channel to provide more data.
Page 17
EPL-7000 cont.
[S] WARMING UP
The printer is warming up.
Note:
If any of the following messages appear, turn the printer off for at least five
seconds, then turn it back on. If the same message is displayed, repair is
required.
SCAN MOTOR ERROR
HSYNC ERROR
HEATER LAMP ERROR
MAIN MOTOR ERROR
PSB No: P-0077
Page: 9 of 11
FAN MOTOR ERROR
ES300C Display Codes
E-C
E-l Interface error
E-F Fatal error
GQ-3500 Display Codes
do
Command error. An unidentified command or parameter was detected.
a. Incorrect communication parameter received.
b. Broken connector or wire.
c. Host failed to respond within 30 seconds.
d. Host is not accepting data. (DSR= Low)
a. A lamp is broken.
b. Power is applied before the transportation screws were removed.
c. System failure
Cover Open error
EO-00
EO-01
EO4+02
Engine driver CPU error.
Option tray CPU error.
Option tray motor error.
Page 18
GQ-3500 cont.
PSB No: P-0077
Page: 10 of 11
EO*03
EOo05
EOo06
E1
~80
E1 * 81
E1
-82
E1
083
E1
084
E1
089
E1 .+ 91
E1
-92
Optical unit error.
Main motor error.
Fusing unit error.
Exception error.
Trap error.
Bus error.
Address error.
Illegal Instruction.
NMI error.
Reverse vector interrupt error.
User vector interrupt error.
E1
E1
E1
J0
J1
J2
Po
PU
To
*Al
*A2
*A3
System RAM error.
External RAM error.
CG ROM error.
Paper feed error.
Paper feed jam.
Paper exit jam.
Paper empty, paper tray is not installed or paper is not
installed properly.
Paper size error.
Toner empty.
Page 19
PSB No: P-0077
Page: 11 of 11
GQ-3500
U1
U2
cont.
Replace the collector unit and lens shield.
Replace the drum cartridge and lens shield.
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