Epson NX300 User Manual

Epson Stylus NX300 Series

®

Quick Guide

Basic Printing, Copying, Scanning, and Faxing

Maintaining Your All-in-One

Solving Problems

Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Using Special Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Placing Originals for Copying, Scanning, or Faxing . . . . . . . . 8

Using the Scanner Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Using the Automatic Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Copying a Document or Photo . . . . . . . . . . . . . . . . . . . . . . . . . 11

Copying a Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Copying a Photo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Faxing a Document or Photo . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Connecting a Phone or Answering Machine . . . . . . . . . . . . . . . . . . . . . . . 14

Setting Up Fax Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Sending a Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Receiving Faxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Printing From Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Printing in Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Printing With a Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Selecting the Correct Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Scanning a Document or Photo . . . . . . . . . . . . . . . . . . . . . . . . 31

Basic Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Scanning Multiple Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

2 Contents

Maintaining Your NX300 Series . . . . . . . . . . . . . . . . . . . . . . . . 34

Checking the Print Head Nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Checking the Ink Cartridge Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Purchasing Epson Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Checking for Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

3

Introduction

After you have set up your Epson Stylus® NX300 Series as described on the Start
Here sheet, turn here to:

■ Load paper

■ Make a copy of a document or photo

■ Fax a document or photo

■ Get the basic steps for printing from your computer

■ Scan multiple pages

■ Perform routine maintenance

■ Solve simple problems

This book tells you how to do most of these things without ever turning on your
computer! Of course, your NX300 Series can do a lot more when you connect it
to your Windows
on-screen Epson Information Center by double-clicking its icon on your desktop.

Please follow these guidelines as you read your NX300 Series instructions:

®

or Macintosh® computer. For additional instructions, see the

Warning:

Warnings must be followed carefully to avoid bodily injury.

Caution:

Cautions must be observed to avoid damage to your equipment.

Note:

Notes contain important information about your NX300 Series.

Tip:

Tips contain hints for better faxing, copying, scanning, and printing.

4 Introduction

Loading Paper

.

You can print documents and photos on a variety of paper types and sizes. For
details, see page 6.

1. Open the paper support and pull up the extension. Then open the output
tray, pull out the extension, and raise the paper stopper.

2. While holding the feeder guard forward, pinch the edge guide and slide it left.

3. Insert paper, glossy or printable side up, against the right side and behind the
tab. (Load letterhead or pre-printed paper top edge first.)

Always load paper short edge
first, even for landscape printing

Loading Paper 5

You can load up to 100 sheets of plain paper, or 20 sheets of photo paper.
Load other special papers one sheet at a time.

Note:

The type of paper you choose affects the way your printout looks. If you are just
making a copy or printing a rough draft, plain paper is fine. However, for the best
results, you’ll want to use one of Epson’s special ink jet papers designed for your
printer (see “Using Special Papers” for more information).

4. Slide the edge guide against the paper, but not too tightly.

Note:

For details on paper and instructions on loading envelopes, see your on-screen Epson
Information Center.

Using Special Papers

Epson offers a wide array of high quality papers, making it easy to maximize the
impact of your photos, presentations, and creative projects.

You can purchase genuine Epson ink and paper at Epson Supplies Central
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can
also purchase supplies from an Epson authorized reseller. To find the nearest one,
call 800-GO-EPSON (800-463-7766).

Part

Paper name Size

Epson Bright White Paper Letter (8.5 × 11 inches) S041586 500

Epson Presentation Paper Matte Letter (8.5 × 11 inches) S041062 100

Legal (8.5 × 14 inches) S041067 100

Epson Premium Presentation

Paper Matte

Borderless 8 × 10 inches S041467 50

Letter (8.5 × 11 inches) S041257

number

S04218050100

6 Loading Paper

SM

at

Sheet
count

Paper name Size

Part
number

Sheet
count

Epson Premium Presentation

Paper Matte Double-sided

Epson Premium Photo Paper

Glossy

Epson Ultra Premium Photo

Paper Glossy

Epson Ultra Premium Photo

Paper Luster

Epson Premium Photo Paper

Semi-gloss

Epson Photo Paper Glossy Borderless 4 × 6 inches S041809

Letter (8.5 × 11 inches) S041568 50

Borderless 4 × 6 inches S041808

S04172740100

Borderless 5 × 7 inches S041464 20

Borderless 8 × 10 inches S041465 20

Letter (8.5 × 11 inches) S042183

S0416672550

Borderless 4 × 6 inches S042181

S04217460100

Borderless 5 × 7 inches S041945 20

Borderless 8 × 10 inches S041946 20

Letter (8.5 × 11 inches) S042182

S0421752550

Letter (8.5 × 11 inches) S041405 50

Borderless 4 × 6 inches S041982 40

Letter (8.5 × 11 inches) S041331 20

S04203850100

Epson Photo Quality Self-

adhesive Sheets

Epson Iron-on Cool Peel Transfer

Paper

Letter (8.5 × 11 inches) S041141

S041649
S041271

A4 (8.3 × 11.7 inches) S041106 10

Letter (8.5 × 11 inches) S041153 10

20
50
100

Using Special Papers 7

Placing Originals for Copying, Scanning, or Faxing

Before you copy, scan, or fax, place your documents or photos on the scanner glass
(below) or in the Automatic Document Feeder (see page 9).

Using the Scanner Glass

You can place two photos or a document up to letter-size (or A4) on the scanner
glass to make color or black-and-white copies.

1. Open the document cover and place
your original face-down on the scanner
glass, with the top against the back left
corner.

If you’re scanning 3 × 5- or 4 × 6-inch
photos, you can place up to two at a time on the scanner glass. Place them at
least 1/4 inch (5 mm) apart.

1/4 inch (5 mm)

2. Close the cover gently so you don’t move the original(s).

8 Placing Originals for Copying, Scanning, or Faxing

1/4 inch (5 mm)

Using the Automatic Document Feeder

You can place up to 30 letter-size sheets or 10 legal-size sheets in the Automatic
Document Feeder.

1. Tap the originals on a flat surface to even the edges.

2. Open the ADF paper support.

3. Pinch the edge guide and slide it to the left.

4. Insert the originals face-up.

Using the Automatic Document Feeder 9

5. Slide the edge guide against the originals. Once the original document is
loaded, you can copy, scan, or fax.

Note:

When you use the Copy function, letter-size paper is automatically selected for your
printed copies. If you copy a legal-size document, the image will be cropped to fit letter­size paper.

10 Placing Originals for Copying, Scanning, or Faxing

Copying a Document or Photo

Follow the instructions in this section to make color or black-and-white copies.

Note:

To turn off the “beep” heard when you press a button, press Copy/Fax, press Menu,

u or d to select Maintenance, press u or d to select Sound, press OK, and

press
select Off.

Copying a Document

You can copy documents onto letter-size (or A4) plain paper or Epson special
paper just like you would on a copy machine. If you use the Automatic Document
Feeder, you can copy up to 30 sheets at a time onto letter-size (or A4) plain paper.

1. Press the P

On button to turn on the NX300 Series.

2. Load letter- or A4-size plain paper, Epson Bright White Paper, or Epson
Presentation Paper Matte in the sheet feeder (see page 5).

3. Place your original document(s) on the
scanner glass or in the Automatic Document
Feeder (see page 8 or 9).

4. Press the

Copy/Fax button to enter Copy

mode.

5. Press u or d or use the numeric keypad to
select the number of copies you want (up to 99).

6. To change the layout, press
d to select

Note:

You cannot print borderless on plain paper.

Layout, and press OK.

Menu, press u or

7. To change any other print settings, press u or d and select your settings.

■ To adjust the copy size, select Reduce/Enlarge and choose either Actual,

Custom (to select a percentage using u or d or the numeric keypad), or
Auto Fit Page (to automatically size the image to fit your paper).

Copying a Document or Photo 11

■ To change the paper size, select Paper Size and choose the size of paper

you loaded.

■ To change the paper type, select Paper Type and choose the type of

paper you loaded.

■ To change the copy quality, select Quality and choose Standard Quality,

Best, or Draft (for plain paper only).

■ To adjust the darkness or lightness of the copy, select Copy Density and

choose a higher (darker) or lower (lighter) setting.

Note:

Not all Paper Type, Paper Size, Layout, and Quality settings may be available
depending on the options you choose.

8. After you finish selecting your settings, press OK and then Menu to exit
settings.

9. Press the x
press y

Note:

Do not pull out paper as it is printing; it ejects automatically.

B&W or x Color button to begin copying. To cancel copying,

Stop/Clear Settings.

Copying a Photo

You can copy one or two photos onto 4 × 6-inch, 5 × 7-inch, or letter-size Epson
photo paper (various types available) for instant photo reprints.

1. Press the P

2. Load Epson photo paper in the sheet feeder (see page 5).

3. Place one or two photos on the scanner glass. Place them at least 1/4 inch
(5 mm) apart (see page 8).

4. Press the

5. Press u or d or use the numeric keypad to select the number of copies you
want (up to 99).

6. To change the layout, press
to select

On button to turn on the NX300 Series.

Copy/Fax button to enter Copy mode.

Menu, press u or d

Layout, and press OK.

12 Copying a Document or Photo

7. Press u or d to select

Borderless to expand the image all the way to the edge of the paper (slight

or

With Border to leave a small margin around the image

cropping may occur).

8. To change any other print settings, press u or d and select your settings (see
page 11).

9. When you’re done, press

10. Press the x
press y

Note:

Do not pull out paper as it is printing; it ejects automatically.

B&W or x Color button to begin copying. To cancel copying,

Stop/Clear Settings.

OK and then Menu to exit settings.

Copying a Photo 13

Faxing a Document or Photo

Your NX300 Series lets you send faxes by entering fax numbers, selecting entries
from a speed dial list, or using the one-touch dial buttons. Using the Automatic
Document Feeder, you can fax up to 30 pages at a time.

Note:

For more information on faxing and fax settings, see the on-screen Epson Information
Center.

Connecting a Phone or Answering Machine

1. Connect the phone cable from the wall jack to the LINE port on the back of
the NX300 Series.

Note:

If you’re connecting the NX300 Series to a DSL phone line, you must plug a DSL
filter into the wall jack or you won’t be able to use the fax or telephone equipment
as described below. Contact your DSL provider for the necessary filter.

14 Faxing a Document or Photo

Telephone wall jack

2. To use a telephone or answering machine, you need a second phone cable.
Connect one end of the cable to the telephone or answering machine, and
connect the other end to the

EXT. port on the back of the NX300 Series (or

to another wall jack on the same line, if there’s one available).

Telephone wall jack

If your answering machine is set to pick up on the fourth ring, you should set the
NX300 Series to pick up on the fifth ring or later:

1. Press the

2. Press u or d to select

3. Press u or d to select

4. Press u or d to select

Copy/Fax button to select Fax mode, then press Menu.

Fax Setting, then press OK.

Communication, then press OK.

Rings to Answer, then press OK.

5. Press u or d or use the numeric keypad to select the number of rings, then
press

OK. Select more than the number of rings needed for the answering

machine to pick up.

In Auto Answer mode, if the incoming call is a fax and you pick up the phone or
the answering machine answers, the NX300 Series automatically begins receiving
the transmission. If the other party is a caller, the phone can be used as normal or
a message can be left on the answering machine.

Note:

A phone or answering machine must be connected to the EXT. port for the NX300
Series to detect an incoming fax call when a phone is picked up. If a fax call comes in,
and you pick up the phone without having a phone or answering machine connected to
the EXT. port, the call will be disconnected when you hang up and the NX300 Series will
not receive the fax.

Connecting a Phone or Answering Machine 15

Setting Up Fax Features

Before sending or receiving faxes, you must create a fax header and select your fax
preferences.

Note:

To change other settings or print fax reports, see the on-screen Epson Information
Center.

Entering Fax Header Information

You should enter your name and phone number in the fax header before sending
faxes so that recipients can identify the origin of the fax.

Note:

If you leave the NX300 Series unplugged for a long period of time, the date and time
settings may get lost. See the Start Here sheet or on-screen Epson Information Center
for instructions on setting the date and time.

Entering Your Sender Name

1. Press the Copy/Fax button to select Fax mode, then press Menu.

2. Press u or d to select

OK.

3. Press u or d to select

4. Select

Fax Header, then press OK.

Fax Setting, then press

Header, then press OK.

5. Use the numeric keypad to enter your sender
name or other header information (see
page 17). You can enter up to 40 digits.

6. Press

OK. You return to the Fax Header screen.

Entering Your Phone Number

1. From the Fax Header screen, press u or d to

Your Phone Number, then press OK.

select
You see the phone number input screen.

2. Use the numeric keypad to enter your phone number (see page 17). You can
enter up to 20 digits.

16 Faxing a Document or Photo

3. Press

OK. You return to the Your Phone Number screen.

Using the Keypad to Enter Numbers and Characters

When entering phone numbers and text in Fax mode, follow these guidelines:

■ To move the cursor, add a space, or delete a character:

Button Function

l or r Moves the cursor to the left or right.

Auto Answer/Space Inserts a space and moves the cursor one

character to the right.

Speed Dial/Group Dial/

Backspace

■ To enter a fax number, use the numeric keypad. Press Redial/Pause to insert

a pause symbol (

–) when a brief pause is required during dialing. Use the

Deletes a character and moves the cursor one
space to the left.

# button to type the + symbol when entering a phone number in international
dialing format.

■ To enter characters, press a keypad number repeatedly to switch between

uppercase, lowercase, or numbers.

Press 1

symb to enter these special characters: ! # % & ’ ( ) * + , – . / : ; = ? @ ~

Setting Up Fax Features 17

Select Scan and Print Settings

Use these settings to adjust the image quality of incoming and outgoing faxes,
select the paper size loaded in your NX300 Series, select the size at which faxes are
printed, and choose the printed reports you want.

1. Press the

2. Press u or d to select

Copy/Fax button to select Fax mode, then press Menu.

Fax Setting, then press

OK.

3. Press u or d to select
then press

OK.

Scan & Print Setup,

4. Adjust any of the following settings:

Setting and options Description

Resolution Sets the scan resolution and print quality of

incoming and outgoing faxes. Select Fine for
small print or detailed line art, Photo for pictures,
or Standard for basic faxes.

Contrast Sets the contrast when scanning and printing.

Positive values increase the contrast of the
image, negative values decrease the contrast.

Paper Size Indicates the size of paper loaded in the NX300

Series.

Auto Reduction Indicates whether large incoming faxes are

reduced to fit on the selected Paper Size (On), or
printed at their original size on multiple sheets
(Off).

Last Transmission Report Indicates when the NX300 Series prints a report

18 Faxing a Document or Photo

on the last transmitted fax. Select Off to turn off
report printing, On Error to print reports only
when an error occurs, or On Send to print
reports for every fax you send.

Setting Up a Speed Dial and Group Dial List

You can create a speed dial list of fax numbers so you can quickly select them for
faxing. You can also set up a group dial list to automatically send the same fax
message to multiple speed dial numbers.

You can create up to 60 combined speed dial and group dial entries, add names to
identify the recipients, and print a list for easy reference (see page 20).

Creating a Speed Dial List

1. Press the Copy/Fax button to select Fax mode, then press Menu.

2. Press u or d to select

3. Press u or d to select

OK.

press

4. Press u or d to select

Fax Setting, then press OK.

Speed Dial Setup, then

Create, then press OK.

You see the list of available entries.

Note:

To edit or delete an entry from an existing list, select Edit or Delete instead.

5. Select or type the number of the entry you want to add, then press OK.

6. Use the numeric keypad to enter the fax number (see page 17), then press

OK.

7. Use the numeric keypad to enter a name to identify the speed dial entry (see
page 17), then press

8. If you want to add another speed dial entry, press

OK. You return to the Create menu.

OK and repeat the steps

above.

Creating a Group Dial List

1. Press the Copy/Fax button to select Fax mode, then press Menu.

2. Press u or d to select

3. Press u or d to select
press

OK.

Fax Setting, then press OK.

Group Dial Setup, then

4. Press u or d to select

Create, then press OK.

You see the list of available entries.

Note:

To edit or delete an entry from an existing list, select Edit or Delete instead.

Setting Up Fax Features 19

5. Select or type the number of the entry you want to add, then press OK.

6. Use the numeric keypad to enter a name to identify the group dial entry (see
page 17), then press

OK.

7. Select or type the number of the speed dial entry and press

* to add the entry

to the group dial list. Up to 30 speed dial entries may be added to each group
dial list.

Note:

Press * again to cancel adding the speed dial entry that you selected.

8. Repeat the steps above to add additional speed dial entries to the group.

9. When finished, press

OK.

Printing Your Speed Dial List

To print your speed dial list, follow these steps:

1. Press the

2. Press u or d to select

3. Press u or d to select

4. Press u or d to select

Note:

To print a group dial list, select Group Dial List in step 4.

5. Make sure letter-size paper is loaded in the NX300 Series, then press the

x

Copy/Fax button to select Fax mode, then press Menu.

Fax Setting, then press OK.

Print Report, then press OK.

Speed Dial List. You see the list of available entries.

Color button to print your list.

Sending a Fax

You can send a fax by manually entering a fax number or redialing the previous fax
number, selecting an entry from your speed dial list, or using a connected
telephone to dial the number (see page 19).

1. Place your original(s) for faxing (see page 8).

2. Press the

20 Faxing a Document or Photo

Copy/Fax button to select Fax mode.

3. Do one of the following to dial the fax number:

■ Use the numeric keypad to manually enter the fax number. You can enter

up to 64 digits.

■ Press Redial/Pause to redial the last fax number you used. The last fax

number is displayed on the screen.

■ Press Speed Dial/Group Dial/Backspace

to select a speed dial/group dial entry. Select
or type the number of the speed dial/group
dial entry you want to use, then press
You see the screen at right. Press

OK.

1 to enter another number, press 2 to

continue with the selection made.

■ Press a one-touch dial button to select one of the first five speed dial/

group dial entries, then press

OK. Press 1 to enter another number, press 2

to continue with the selection made.

■ If you’ve connected a telephone to the

NX300 Series, dial the number from the
phone. You see the screen at right. Press

1

to confirm.

Note:

Don’t hang up the phone until you begin transmitting the fax in step 5.

4. To change any of the following fax settings, press Menu:

■ Resolution to increase the scanning resolution of a faxed document.

■ Contrast to change the contrast of the faxed document.

■ Send Fax Later to specify a different time to send your fax. (You cannot

send another fax until the delayed fax has been sent or cancelled.)

■ Fax Mode to select Sending or Poll to Receive mode to receive a fax

from another fax machine to which you have dialed (such as a fax
information service).

Press

Menu when you’re done selecting settings.

5. Press the x
y

Stop/Clear Settings at any time.

Note:

If the recipient’s fax machine prints only in black and white, your fax is automatically
sent in black and white even if you select color.

B&W or x Color button to send your fax. To cancel faxing, press

Sending a Fax 21

If you are scanning with the Automatic Document Feeder, your document is
automatically scanned and faxed.

If you placed your document on the scanner glass, you see this screen after the
first page is scanned:

If you need to fax additional pages, place your original on the scanner glass or
in the Automatic Document Feeder. Then press
need to fax another page, press

Note:

If the fax number is busy, you see a redialing message and the NX300 Series
redials after one minute. To redial immediately, press Redial/Pause.

2. Your document is faxed.

1 to continue. If you do not

Receiving Faxes

Before receiving faxes, make sure you load plain paper and select the Paper Size
setting that matches the size of paper you’ve loaded (see “Select Scan and Print
Settings” on page 18). If the incoming fax pages are larger than the paper size you
loaded, the fax size is reduced to fit or printed on multiple pages, depending on
the

Auto Reduction setting you select (see page 18).

If you run out of paper during printing, you see the error message
Load more paper and press the

To receive faxes automatically, make sure the
turn it on, press the

Note:

To change the number of rings before the NX300 Series answers, see page 15.

Copy/Fax

Auto Answer/Space button and press OK.

OK button to continue.

Auto Answer light is turned on. To

Auto Answer light

Stop/

Clear Settings

&W

B

Color

Auto Answer/

Space

Speed Dial

Group Dial/

Backspace

Redial/Pause

22 Faxing a Document or Photo

Paper out.

To receive faxes manually, turn off the

Auto Answer light and follow these steps:

1. When your telephone rings, lift the phone off the hook. You see this screen:

2. Press

3. To receive the fax transmission, press

2 to receive.

1 at the next screen.

4. After all the pages are received, you see the screen shown above. Replace the
phone on the hook.

5. Press

OK to print the fax after receiving the data.

Receiving Faxes 23

Printing From Your Computer

This section describes the basic steps for printing a photo or document stored on
your Windows or Macintosh computer. For detailed instructions on printing, see
the on-screen Epson Information Center.

Before you start, make sure you’ve installed your printer software and connected
the NX300 Series to your computer as described on the Start Here sheet.

Tip:

It’s a good idea to check for updates to your NX300 Series software. See “Checking for
Software Updates” on page 40 for instructions.

Printing in Windows

1. Open a photo or document in a printing program, open the File menu, and
select

Print.

2. Select

EPSON NX300 Series and click the Preferences or Properties

button.

Note:

If you see a Setup, Printer, or Options button, click it. Then click Preferences or
Properties on the next screen.

24 Printing From Your Computer

Select EPSON NX300 Series

Click here to open
your printer software

3. On the Main tab, select the basic print settings. Make sure you choose the
correct paper

Select the type of
document you’re
printing (choose

Photo or Best
Photo for pictures)

Select your
paper Type

Select your
paper Size

Tip:

For quick access to the most common settings, click the Shortcuts tab and select
one of the presets. You can create your own presets by clicking the Save Settings
button on the Advanced tab.

Type setting for your paper (see page 30).

Click here for
borderless photos

Select your
document or photo

Orientation

4. To reduce or enlarge your printout or print double-sided, click the Page

Layout

5. For more printing options, click the

Note:

For more information about print settings, click Help or see your on-screen Epson
Information Center.

tab and select settings as necessary.

Advanced tab.

6. Click OK to save your settings.

Printing in Windows 25

7. Click OK or Print to start printing. This window appears and shows the
progress of your print job.

Check ink
cartridge status

Cancel
printing

Printing With a Macintosh

See the section below for your Mac operating system.

Mac OS ®X 10.5

1. Open a photo or document in an application, open the File menu, and select

Print.

2. Select

EPSON Stylus NX300 as the Printer setting.

Select EPSON Stylus NX300

Click to expand

3. Click the arrow to expand the Print window, if necessary.

26 Printing From Your Computer

4. Select the basic copy and page settings. For borderless photos, choose a

Size

setting with a Sheet Feeder - Borderless option.

Paper

Note:

If the setting you want isn’t shown (for example, Scale), check for it in your
application before printing. Or check for it in the settings for your application at the
bottom of this window. (If you’re printing from Preview, you see the settings
shown below.)

Copy and
page settings

Application
settings

5. Choose Print Settings from the pop-up menu, and select the following print
settings:

Choose Print Settings

Select your Media Type
(see page 30)

Select Color or Black
Ink Only output

Select higher quality or
faster printing (if
available)

Select Automatic mode

Printing With a Macintosh 27

6. Choose any other printing options you may need from the pop-up menu. See
the on-screen Epson Information Center for details.

7. Click

Print.

8. To monitor your print job, click the printer icon in the dock.

Cancel
printing

Pause or
resume
printing

Select the
print job

Mac OS X 10.3 to 10.4

1. Open a photo or document in an application, open the File menu, and select

Page Setup.

2. Select the following basic page settings. For borderless printing, choose a

Sheet Feeder - Borderless option in the Paper Size list.

3. Click

4. Open the

OK.

File menu and select Print.

28 Printing From Your Computer

Select Stylus NX300

Select your Paper Size

Select your document
or image orientation

5. Select

Stylus NX300, choose Print Settings from the pop-up menu, and

select the following print settings:

Select your Media Type
(see page 30)

Select Color or Grayscale
output

Select higher quality or
faster printing (if available)

Select Automatic mode

Note:

In certain programs, you may need to select Advanced before you can select Print
Settings. For more information about printer settings, click the ? button.

6. Choose any other printing options you may need from the pop-up menu. See
the on-screen Epson Information Center for details.

7. Click the

Note:

For more information on advanced settings click

Advanced button to change additional settings.

8. Click Print.

?.

Printing With a Macintosh 29

9. To monitor your print job, click the printer icon in the dock (or click the

Print Center icon and double-click

Cancel
printing

Pause or
resume
printing

Select the
print job

Stylus NX300 on the next screen).

Selecting the Correct Paper Type

Select the correct Type (see page 25) or Media Type (see page 29) setting in your
printer software so the ink coverage can be adjusted accordingly.

For this paper/media Select this setting

Plain paper
Epson Bright White Paper
Epson Presentation Paper Matte

Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy

Epson Premium Photo Paper Glossy
Epson Ultra Premium Photo Paper Luster

Epson Photo Paper Glossy Photo Paper Glossy

Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-gloss

Epson Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte

Double-sided
Epson Photo Quality Self-adhesive Sheets
Epson Iron-on Cool Peel Transfer Paper

Envelopes Envelope

Plain Paper/Bright White Paper

Premium Photo Paper Glossy

Premium Presentation Paper Matte

30 Printing From Your Computer

Scanning a Document or Photo

You can use your Epson Stylus NX300 Series to scan original documents and
photos and save them as digital files on your computer or other device.

The Epson Scan software provides three scanning modes:

■ Office Mode previews your image and scans text documents quickly.

■ Home Mode previews your image and provides preset options for scanning.

■ Professional Mode previews your image and provides a full array of tools.

Note:

For detailed scanning instructions, see the on-screen Epson Information Center.

Basic Scanning

You can scan from any TWAIN-compliant application using Epson Scan. Or you
can start Epson Scan directly from your computer and save your image to a file.

1. Open the document cover and place your original face-down on the glass, in
the back left corner, as shown on page 8.

2. Close the cover gently so you don’t move the original.

3. Do one of the following to start Epson Scan:

■ Windows:

Double-click the

■ Macintosh:

Double-click

■ If you are scanning from an application, start your application. Then

open the File menu, choose

NX300

.

EPSON Scan icon on your desktop.

EPSON Scan in the Applications folder.

Import or Acquire, and select EPSON

Scanning a Document or Photo 31

4. Epson Scan opens in Office Mode the first time you use it. (You can change
the scan mode using the Mode selector in the upper right corner.)

Click here to change
the scan mode

Note:

You cannot use Home mode to scan with the Automatic Document Feeder.

5. Click Scan. The image is scanned and you see its icon in Windows Explorer
or Macintosh Finder.

Scanning Multiple Pages

You can scan a document and save it on your computer in PDF or another format.
With the Automatic Document Feeder, you can scan up to 30 pages at a time.

Note:

For detailed scanning instructions, see the on-screen Epson Information Center.

1. Place your document in the Automatic Document Feeder (see page 9).

2. Start Epson Scan (see page 31).

32 Scanning a Document or Photo

3. Select

Office Mode in the upper right.

4. Select the

5. Select
Document Feeder) as the

Source

6. Select the

7. Select the scanning

■ E-mail, view on a computer screen, or post on the web: 96 to 150 dpi

■ Print or convert to editable text (OCR): 300 dpi

■ Fax: 200 dpi

8. Click the

Image Type.

Auto Detect or ADF (Automatic

Document

setting.

Size of the originals.

Resolution based on how you will use the scanned image:

Preview button to scan and eject the first page. Place the page back

on top of the other pages and reload them in the feeder.

9. If desired, draw a marquee (or box) around the area you want to scan in the
Preview window. Adjust the image quality, if necessary.

10. Click

Scan.

11. Select the name, location, and format (such as PDF) for your scanned
document and click

OK.

To open the file, double-click it in Windows Explorer or Macintosh Finder.

Scanning Multiple Pages 33

Maintaining Your NX300
Series

Follow the instructions in this chapter for checking and cleaning the print head
nozzles and replacing ink cartridges. To align the print head, if necessary, see your
on-screen Epson Information Center.

Checking the Print Head Nozzles

If your printouts are faint or have gaps in them, some of the nozzles in the print
head may be clogged or ink may be running low in one or more of the ink
cartridges. Follow the steps below to check the print head nozzles.

1. Load letter-size plain paper in the sheet feeder.

2. Press the

3. Press u or d to select

4. Press u or d to select
press the x

5. Check the nozzle check pattern that prints to
see if there are gaps in the lines.

6. If there are no gaps, the print head is clean and you can continue printing.

If there are gaps or the pattern is faint, clean the print head. See page 35 for
details.

34 Maintaining Your NX300 Series

Copy/Fax button, then press Menu.

Maintenance, then press OK.

Nozzle Check, then

Color button.

Nozzles are clean

Nozzles need cleaning

Cleaning the Print Head

If print quality has declined and the nozzle check indicates clogged nozzles, you
can clean the print head. Print head cleaning uses ink, so clean it only if necessary.

Note:

You cannot clean the print head if an ink cartridge is expended, and may not be able to
clean it when a cartridge is low. You must replace the cartridge first (see page 38).

1. Load letter-size plain paper in the sheet feeder.

2. Press the

3. Press u or d to select

4. Press u or d to select
press the x

Copy/Fax button, then press Menu.

Maintenance, then press OK.

Head Cleaning, then

Color button.

Cleaning lasts around 1 minute. When it’s
finished, you see a message on the display screen.

Caution:

Never turn off the printer during a cleaning cycle or you may damage it.

5. Press 1 to finish or 2 to run a nozzle check and confirm that the print head is
clean.

Note:

If you don’t see any improvement after cleaning the print head three times, turn off your
NX300 Series and wait at least six hours to let any dried ink soften. Then try printing
again. If quality does not improve, one of the ink cartridges may need to be replaced. If
that doesn’t help, contact Epson as described on page 44.

If you do not use your NX300 Series often, it is a good idea to print a few pages at least
once a month to maintain good print quality.

Cleaning the Print Head 35

Checking the Ink Cartridge Status

You can check the ink cartridge status anytime using the NX300 Series display
screen. To check the ink cartridge status with your Windows or Macintosh
software, see the instructions in your on-screen Epson Information Center.

Note:

You cannot print or copy when an ink cartridge is expended even if the other cartridges
are not expended. Replace any expended cartridges before printing or copying.

1. Press the Copy/Fax button, then press Menu.

2. Press u or d to select

OK.

3. Press u or d to select

OK.

Maintenance, then press

Ink Levels, then press

4. The ink cartridge status is displayed. See
page 38 to replace the cartridge, if necessary.

A window may appear on your computer screen if you try to print when ink is
low. This window can optionally display ink offers and other updates retrieved
from an Epson website. On a Windows computer that is connected to the
Internet, you may see a screen asking if you want to receive these Epson offers the
first time you try to print when ink is low. Click

Note:

To disable checking for ink offers or updates from Epson, see the instructions in your on­screen Epson Information Center.

Accept or Decline.

36 Maintaining Your NX300 Series

Purchasing Epson Ink Cartridges

You can purchase genuine Epson ink and paper at Epson Supplies Central at
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can
also purchase supplies from an Epson authorized reseller. To find the nearest one,
call 800-GO-EPSON (800-463-7766).

Purchase genuine Epson cartridges and use them within six months of installing
them and before the expiration date on the cartridge box. When you purchase new
ink, use the following Epson ink cartridge numbers:

Ink color High Capacity Standard Capacity Moderate Use

Black 68 69 88

Cyan — 69 88

Magenta — 69 88

Yellow — 69 88

Note:

We recommend that you use genuine Epson cartridges and do not refill them. The use
of other products may affect your print quality and could result in printer damage.

Yields vary considerably based on images printed, print settings, paper type, frequency
of use, and temperature. For print quality, a small amount of ink remains in the cartridge
after the “replace cartridge” indicator comes on. The printer ships with full cartridges
and part of the ink from the first cartridges is used for priming the printer.

Store ink cartridges in a cool, dark place. If cartridges have been exposed to cold
temperatures, allow them to warm up to room temperature for at least 3 hours before
using them.

Purchasing Epson Ink Cartridges 37

Replacing Ink Cartridges

Make sure you have a new ink cartridge before you begin. You must install new
cartridges immediately after removing the old ones.

Caution:

Do not open ink cartridge packages until you are ready to install the ink. Cartridges are
vacuum packed to maintain reliability.

Leave the expended cartridge(s) installed until you have obtained a replacement, or the
ink remaining in the print head nozzles may dry out.

1. Turn on the NX300 Series.

If an ink cartridge is low or expended, you see a
message on the NX300 Series display screen
indicating which color to replace. Press

If you’re replacing a cartridge before you see a message on the NX300 Series
display screen, press the

Maintenance, and press OK. Then select Change Ink Cartridge and press
OK.

Copy/Fax button, press Menu, press u or d to select

2. Open the scanner, then open the cartridge cover.

OK.

3. Squeeze the tab on the cartridge and lift it up.
Dispose of it carefully. Do not take the used
cartridge apart or try to refill it.

Warning:

If ink gets on your hands, wash them thoroughly with
soap and water. If ink gets into your eyes, flush them
immediately with water. Keep ink cartridges out of the
reach of children.

38 Maintaining Your NX300 Series

4. Before you open the new cartridge package, shake it four or five times. Then
remove it from the package.

Caution:

Do not touch the green chip on the front of the cartridge. This can damage the ink
cartridge.

5. Remove the yellow tape from the bottom of the ink
cartridge.

Caution:

Do not remove any other labels or seals, or ink will leak.

6. Insert the new ink cartridge into the holder and push
it down until it clicks into place.

7. Once you replace all the cartridges that need
replacing, close the cartridge cover and push it down
until it clicks into place.

8. Close the scanner.

9. Press

OK to begin charging the ink. This takes about 2 minutes. When you

see a completion message on the display screen, ink charging is finished.

Caution:

Never turn off the NX300 Series while ink is charging, or you’ll waste ink. If you see an
ink replacement message on the display screen, press OK and press down all the
cartridges securely.

If you remove a low or expended ink cartridge, you cannot reinstall and use the
cartridge.

Replacing Ink Cartridges 39

Solving Problems

If you have a problem with your NX300 Series, check the messages on the display
screen to diagnose the cause.

You can also check “Problems and Solutions” on page 41 for basic troubleshooting
suggestions, or double-click the Epson Information Center icon on your computer
desktop for more detailed help.

Checking for Software Updates

Periodically, it’s a good idea to check Epson’s support website for
free updates to your Epson Stylus NX300 Series software. Open
your on-screen Epson Information Center and select

the Latest Software

epson.com/support (U.S.) or epson.ca (Canada).

or visit Epson’s support website at

Download

With Windows, you can select
printer settings window. You can also click or

Programs, select EPSON, select EPSON NX300 Series, and click Driver
Update

40 Solving Problems

.

Driver Update on the Maintenance tab in the

Start , select All Programs or

Error Indicators

Follow the instructions on the display screen to solve most common problems. If
you see one of the error messages below, follow the steps here to proceed.

LCD display screen message Problem and solution

Printer error
See your documentation.

Scanner error
See your documentation.

The printer’s ink pads are
nearing the end of their service
life.
Please contact Epson Support.

The printer’s ink pads are at
the end of their service life.
Please contact Epson Support.

Turn the NX300 Series off, make sure no paper is
jammed inside (see page 42), and turn it back on. If
the error is not resolved, contact Epson for help
(see page 44).

Turn the NX300 Series off and then back on. If the
error is not resolved, contact Epson for help (see
page 44).

Contact Epson Support to replace ink pads before
the end of their service life. When the ink pads are
saturated, the printer stops and Epson support is
required to continue printing.

Contact Epson to replace ink pads (see page 44).

Problems and Solutions

Check the solutions below if you’re having trouble using your all-in-one.

Note:

If the screen shows only the clock, the NX300 Series is in sleep mode to save power.
Press any button (except the

P On button) to wake it up.

Printing and Copying Problems

■ Make sure your paper is loaded printable side up (usually the whiter, brighter,

or glossy side). Load it short edge first, and against the right edge guide. Don’t
load paper above the arrow mark inside the guide.

■ Make sure the type of paper you loaded matches the paper size and paper type

settings on the control panel when copying, when faxing, or in your printer
software (see page 30).

Error Indicators 41

■ Use the Automatic Document Feeder to fax or scan legal-size documents, but

not to copy them. Letter-size paper is automatically selected for copying. If
you copy a legal-size document, your image will be cropped.

■ Make sure your original is positioned against the back left corner of the

scanner glass. If the edges are cropped, move your original away from the
edges slightly.

Paper Feeding Problems

If paper doesn’t feed correctly when printing, remove the paper and flip through
the stack to separate the sheets. Reload the paper against the right side and slide
the edge guide against it. Do not load too many sheets at once. Load up to 20
sheets of photo paper or 100 sheets of plain paper. Load other special papers one
sheet at a time.

If paper has jammed, follow these steps:

1. Gently pull out jammed paper from the output tray or sheet feeder.

2. If paper is stuck inside, press the P

On button to turn off the NX300 Series.

Then lift the scanner, remove the jammed paper and torn pieces, close the
scanner, and turn the NX300 Series back on.

If documents don’t feed correctly in the Automatic Document Feeder, make sure
the corners of the paper are not bent, folded, or curled up. Do not load more than
30 sheets of letter- or 10 sheets of legal-size paper at a time. If documents have
jammed:

1. Open the ADF cover and remove any jammed paper.

Caution:

Do not try to remove the paper without opening the ADF cover first, or you could
damage the mechanism.

42 Solving Problems

2. The message on the display screen asks if the
paper has been removed. Press

1 to clear the

message.

3. Close the ADF cover and reload the paper.

Faxing Problems

■ Make sure the recipient’s fax machine is turned on and working.

■ Make sure the LINE port on the NX300 Series is connected to a telephone

wall jack. Verify that the telephone wall jack works by connecting a phone to
it.

■ If the line has static, press Setup, select Fax Settings, select

Communication, and turn off the V.34 and ECM (Error Correction Mode)

settings.

■ If the NX300 Series is connected to a DSL phone line, you must have a DSL

filter connected to the phone jack. Contact your DSL provider for the
necessary filter.

■ If you answer the phone and hear a fax tone and the call disconnects when you

hang up, make sure there is a phone or answering machine connected to the
EXT. port on the NX300 Series.

Print Quality Problems

■ For the best print quality, use Epson papers (see page 6) and genuine Epson

ink cartridges (see page 38).

■ If you notice light or dark bands across your printouts or they are too faint,

run a nozzle check (see page 34) to see if the print head needs cleaning.

■ If you notice jagged vertical lines, you may need to align the print head. See

the on-screen Epson Information Center for instructions.

■ The ink cartridges may be low on ink. Check your cartridge status (see

page 34) and replace cartridges, if necessary (see page 38).

■ If you’re copying, place the document flat against the scanner glass.

■ Clean the scanner glass with a soft, dry, lint-free cloth (paper towels are not

recommended), or use a small amount of glass cleaner on a soft cloth, if
necessary. Do not spray glass cleaner directly on the glass.

Problems and Solutions 43

Where To Get Help

Epson Technical Support

Internet Support

Visit Epson’s support website at epson.com/support and select your product for
solutions to common problems. You can download drivers and documentation,
get FAQs and troubleshooting advice, or e-mail Epson with your questions.

Speak to a Support Representative

Before you call Epson for support, please have the following information ready:

■ Product name (Epson Stylus NX300 Series all-in-one)

■ Product serial number (located on the label in back)

■ Proof of purchase (such as a store receipt) and date of purchase

■ Computer configuration and description of the problem

Then call:

■ U.S.: [phone], 6 AM – 6 PM, Pacific Time, Monday through Friday

■ Canada: [phone], 6 AM – 6 PM, Pacific Time, Monday through Friday

Days and hours of support are subject to change without notice. Toll or long
distance charges may apply.

Purchase Supplies and Accessories

You can purchase genuine Epson ink and paper at Epson Supplies Central at
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can
also purchase supplies from an Epson authorized reseller. To find the nearest one,
call 800-GO-EPSON (800-463-7766).

Other Software Technical Support

ABBYY® FineReader® Sprint Plus

Phone: [phone]
www.abbyyusa.com
[e-mail]

44 Solving Problems

Notices

Important Safety Instructions

Before using your all-in-one, read and follow these safety instructions:

■ Be sure to follow all warnings and instructions marked on the product.

■ Use only the type of power source indicated on the product label.

■ Use only the power cord that comes with the product. Use of another cord may cause

fires or shock. Do not use the cord with any other equipment.

■ Place the product near a wall outlet where the plug can be easily unplugged.

■ If you won’t be using the product for a long period, unplug the power cord from the

electrical outlet.

■ Always turn off the product using the P On button, and wait until the P On light

stops flashing before unplugging the printer or cutting off power to the electrical
outlet.

■ Avoid plugging the product into an outlet on the same circuit as a photocopier or air

conditioning system that regularly switches on and off, or on an outlet controlled by a
wall switch or timer.

■ Do not let the power cord become damaged or frayed.

■ If you use an extension cord with the product, make sure the total ampere rating of

the devices plugged into the extension cord does not exceed the cord’s ampere rating.
Also, make sure the total ampere rating of all devices plugged into the wall outlet does
not exceed the wall outlet’s ampere rating.

■ Place the product on a flat, stable surface that extends beyond its base in all directions.

It will not operate properly if it is tilted or at an angle.

■ When storing or transporting the product, do not tilt it, stand it on its side, or turn it

upside down; otherwise ink may leak from the cartridges.

■ Avoid placing the product in locations that are subject to rapid changes in heat or

humidity, shocks or vibrations, or dust.

■ Leave enough room around the product for sufficient ventilation. Make sure the

product is at least 4 inches (10 cm) away from the wall.

■ Do not place the product near a radiator or heating vent or in direct sunlight.

■ Do not block or cover openings in the product case or insert objects through the slots.

Notices 45

■ Do not use aerosol products that contain flammable gases inside or around the

printer. Doing so may cause fire.

■ Do not press too hard on the document table when placing the originals.

■ Do not open the scanner section while the product is in use.

■ Do not touch the flat white cable inside the product.

■ Do not spill liquid on the product.

■ Adjust only those controls that are covered by the operating instructions. Except as

specifically explained in your documentation, do not attempt to service the product
yourself.

■ Unplug the product and refer servicing to qualified service personnel under the

following conditions: if the power cord or plug is damaged; if liquid has entered the
product; if the product has been dropped or the case damaged; if the product does not
operate normally or exhibits a distinct change in performance.

LCD Screen Safety

■ Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical

cleansers.

■ If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on

your hands, wash them thoroughly with soap and water. If the liquid crystal solution
gets into your eyes, flush them immediately with water. If discomfort or vision
problems remain after a thorough flushing, see a doctor immediately.

Ink Cartridge Safety Instructions

■ Keep ink cartridges out of the reach of children and do not drink the ink.

■ Be careful when you handle used ink cartridges; there may be ink remaining around

the ink supply port. If ink gets on your skin, wash it off with soap and water. If it gets
in your eyes, flush them immediately with water. If you still have discomfort or vision
problems, see a doctor immediately.

■ Do not put your hand inside the product or touch any cartridges during printing.

■ Install a new ink cartridge immediately after removing an expended one. Leaving

cartridges uninstalled can dry out the print head and may prevent the product from
printing.

■ If you remove an ink cartridge for later use, protect the ink supply area from dirt and

dust and store it in the same environment as the product. Note that there is a valve in
the ink supply port, making covers or plugs unnecessary, but care is needed to prevent
the ink from staining items that the cartridge touches. Do not touch the ink cartridge
ink supply port or surrounding area. Do not store the cartridge upside down.

46 Notices

Telephone Equipment Safety Instructions

When using telephone equipment, you should always follow basic safety precautions to
reduce the risk of fire, electric shock, and personal injury, including the following:

■ Do not use the Epson product near water.

■ Avoid using a telephone during an electrical storm. There may be a remote risk of

electric shock from lightning.

■ Do not use a telephone to report a gas leak in the vicinity of the leak.

Caution:

To reduce the risk of fire, use only a No. 26 AWG or larger telecommunication line cord.

Epson America, Inc., Limited Warranty

What Is Covered: Epson America, Inc. (“Epson”) warrants to the original retail purchaser
that the Epson printer covered by this limited warranty statement, if purchased and
operated only in the United States or Canada, will be free from defects in workmanship
and materials for a period of one (1) year from the date of original purchase. For warranty
service, you must provide proof of the date of original purchase.

What Epson Will Do To Correct Problems: Should your Epson printer prove defective
during the warranty period, please call the Epson Connection
or [phone] (Canada) for warranty repair instructions and return authorization. An
Epson service technician will provide telephone diagnostic service to determine whether
the printer requires service. If service is needed, Epson will, at its option, exchange or
repair the printer without charge for parts or labor. If Epson authorizes an exchange for the
defective unit, Epson will ship a replacement printer to you, freight prepaid, so long as you
use an address in Canada or the U.S. (excluding Puerto Rico and U.S. Possessions).
Shipments to other locations will be made freight collect. You are responsible for securely
packaging the defective unit and returning it to Epson within five (5) working days of
receipt of the replacement. Epson requires a debit or a credit card number to secure the
cost of the replacement printer in the event that you fail to return the defective one. If your
printer is being repaired, Epson will direct you to send your printer to Epson or its
authorized service center, where the printer will be fixed and sent back to you. You are
responsible for packing the printer and for all costs to and from the Epson authorized
service center. When warranty service involves the exchange of the printer or a part, the
item replaced becomes Epson property. The replacement printer or part may be new or
refurbished to the Epson standard of quality, and, at Epson’s option, may be another
model of like kind and quality. Epson’s liability for replacement of the covered printer will
not exceed the original retail selling price of the covered printer. Exchange products and
parts assume the remaining warranty period of your original product covered by this
limited warranty.

SM

at [phone] (U.S.)

Notices 47

What This Warranty Does Not Cover: This warranty covers only normal use in the
United States and Canada. Using this product for continuous production or similar high
duty purposes is not considered normal use; damage, maintenance or service from such use
will not be covered under this warranty. This warranty is not transferable. This warranty
does not cover any color change or fading of prints or reimbursement of materials or
services required for reprinting. This warranty does not cover damage to the Epson
product caused by parts or supplies not manufactured, distributed or certified by Epson.
This warranty does not cover ribbons, ink cartridges or third party parts, components, or
peripheral devices added to the Epson product after its shipment from Epson, e.g., dealer
or user-added boards or components. Epson is not responsible for warranty service should
the Epson label or logo or the rating label or serial number be removed or should the
product fail to be properly maintained or fail to function properly as a result of misuse,
abuse, improper installation, neglect, improper shipping, damage caused by disasters such
as fire, flood, and lightning, improper electrical current, software problems, interaction
with non-Epson products, or service other than by an Epson Authorized Servicer. If a
claimed defect cannot be identified or reproduced, you will be held responsible for the
costs incurred.

THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN
LIEU OF ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY,
NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. SOME
LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. IF
THESE LAWS APPLY, THEN ALL EXPRESS AND IMPLIED WARRANTIES ARE
LIMITED TO THE WARRANTY PERIOD IDENTIFIED ABOVE. UNLESS
STATED HEREIN, ANY STATEMENT OR REPRESENTATIONS MADE BY ANY
OTHER PERSON OR FIRM ARE VOID. EXCEPT AS PROVIDED IN THIS
WRITTEN WARRANTY, NEITHER EPSON AMERICA, INC. NOR ITS
AFFILIATES SHALL BE LIABLE FOR ANY LOSS, INCONVENIENCE, OR
DAMAGE, INCLUDING DIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR INABILITY
TO USE THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH OF
WARRANTY OR ANY OTHER LEGAL THEORY.

In Canada, warranties include both warranties and conditions.

Some jurisdictions do not allow limitations on how long an implied warranty lasts, and
some jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitations and exclusions may not apply to you. This warranty
gives you specific legal rights and you may have other rights which vary from jurisdiction
to jurisdiction.

48 Notices

To find the Epson Authorized Reseller nearest you, visit our website at:
http://www.epson.com.

To find the Epson Customer Care Center nearest you, visit: http://epson.com/support.

You can also write to:
Epson America, Inc., P.O. Box 93012, Long Beach, CA 90809-3012

Declaration of Conformity

According to 47CFR, Part 2 and 15 for: Class B Personal Computers and Peripherals;
and/or CPU Boards and Power Supplies used with Class B Personal Computers:

We: Epson America, Inc.
Located at: MS 3-13

3840 Kilroy Airport Way
Long Beach, CA 90806
Telephone: [phone]

Declare under sole responsibility that the product identified herein, complies with 47CFR
Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed is
identical to the representative unit tested and found to be compliant with the standards.
Records maintained continue to reflect the equipment being produced can be expected to
be within the variation accepted, due to quantity production and testing on a statistical
basis as required by 47CFR §2.909. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.

Trade Name: Epson
Type of Product: Multifunction printer
Model: C362A

Notices 49

FCC Compliance Statement

For United States Users

This equipment complies with Part 68 of the FCC rules and the requirements adopted by
the ACTA. On the back side is a label that contains, among other information, the FCC
registration number and the ringer equivalence number (REN) for this equipment. You
must, upon request, provide this information to your local telephone company. The
information associated with the services the equipment is to be connected are REN: 0.1B
Jack type: RJ-11C

The REN is useful to determine the quantity of devices that you may connect to your
telephone line and still have all of those devices ring when your telephone number is
called. In most, but not all areas, the sum of the RENs of all devices connected to one line
should not exceed five (5.0). To be certain of the number of devices that you may connect
to your line, you may want to contact your local telephone company to determine the
maximum REN for your calling area. For products approved after July 23, 2001, the REN
for this product is part of the product identifier that has the format US:
BKMFA01BC362A. The digits represented by 00 are the REN without a decimal point
(e.g., 00 is a REN of 0.0). For earlier products, the REN is separately shown on the label.

This equipment may not be used on coin service provided by the telephone company.
Connection to party lines is subject to state tariffs.

Should this equipment cause harm to the telephone network, the telephone company may
discontinue your service temporarily. If possible they will notify you in advance that
temporary discontinuance of service may be required. But if advanced notice isn’t
practical, the telephone company will notify you as soon as possible. You will be informed
of your right to file a complaint with the FCC. The telephone company may make
changes in its facilities, equipment, operations or procedures that could affect the proper
functioning of your equipment. If they do, you will be notified in advance to give you an
opportunity to maintain uninterrupted telephone service.

.

,

This product is not intended to be repaired. If you experience trouble with this
equipment, please contact:

Name: Epson America, Inc.
Address: 3840 Kilroy Airport Way, Long Beach, CA 90806 U.S.A.
Telephone: [phone]

The telephone company may ask that you disconnect this equipment from the network
until the problem has been corrected or until you are sure that the equipment is not
malfunctioning.

50 Notices

A plug and jack used to connect this equipment to the premises wiring and telephone
network must comply with the applicable FCC Part 68 rules and requirements adopted by
the ACTA. A compliant telephone cord and modular plug is provided with this product.
It is designed to be connected to a compatible modular jack that is also compliant. See
installation instructions for details.

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use
a computer or other electronic device, including fax machines, to send any message unless
such message clearly contains in a margin at the top or bottom of each transmitted page or
on the first page of the transmission, the date and time it is sent and an identification of
the business or other entity, or other individual sending the message and the telephone
number of the sending machine or such business, other entity, or individual. In order to
program this information into your fax machine, follow the instructions in “Entering Fax
Header Information” on page 16.

According to the FCC’s electrical safety advisory, we recommend that you may install an
AC surge arrestor in the AC outlet to which this equipment is connected. Telephone
companies report that electrical surges, typically lightning transients, are very destructive
to customer terminal equipment connected to AC power sources and that this is a major
nationwide problem.

If your home has specially wired alarm equipment connected to the telephone line, ensure
the installation of this equipment Model C362A does not disable your alarm equipment.
If you have questions about what will disable alarm equipment, consult your telephone
company or a qualified installer.

This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio or
television reception. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause interference to radio and television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:

■ Reorient or relocate the receiving antenna.

■ Increase the separation between the equipment and receiver.

■ Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

■ Consult the dealer or an experienced radio/TV technician for help.

Notices 51

WARNING

The connection of a non-shielded equipment interface cable to this equipment will
invalidate the FCC Certification of this device and may cause interference levels which
exceed the limits established by the FCC for this equipment. It is the responsibility of the
user to obtain and use a shielded equipment interface cable with this device. If this
equipment has more than one interface connector, do not leave cables connected to
unused interfaces. Changes or modifications not expressly approved by the manufacturer
could void the user’s authority to operate the equipment.

For Canadian Users

1. This product meets the applicable Industry Canada technical specifications.

Le présent matériel est conforme aux spécifications techniques applicables d’Industrie Canada.

2. The Ringer Equivalence Number is an indication of the maximum number of devices

allowed to be connected to a telephone interface. The termination on an interface may
consist of any combination of devices subject only to the requirement that the sum of the
RENs of all the devices does not exceed five.

L’indice d’équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux
qui peuvent être raccordés à une interface téléphonique. La terminaison d’une interface peut
consister en une combinaison quelconque de dispositifs, à la seule condition que la somme
d’indices d’équivalence de la sonnerie de tous les dispositifs n’excède pas 5.

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

52 Notices

Copyright Notice

All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of Seiko
Epson Corporation. The information contained herein is designed only for use with this
Epson product. Epson is not responsible for any use of this information as applied to other
equipment.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third parties for damages, losses, costs, or expenses incurred by purchaser or
third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable for any damages or problems arising from the
use of any options or any consumable products other than those designated as Original
Epson Products or Epson Approved Products by Seiko Epson Corporation.

Responsible Use of Copyrighted Materials

Epson encourages each user to be responsible and respectful of the copyright laws when
using any Epson product. While some countries’ laws permit limited copying or reuse of
copyrighted material in certain circumstances, those circumstances may not be as broad as
some people assume. Contact your legal advisor for any questions regarding copyright law.

Trademarks

Epson and Epson Stylus are registered trademarks, Epson Exceed Your Vision is a
registered logomark, and Supplies Central is a service mark of Seiko Epson Corporation.

Epson Connection is a service mark of Epson America, Inc.

General Notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective owners. Epson disclaims any and all rights in those
marks.

This information is subject to change without notice.

© 2008 Epson America, Inc. 4/08

Notices 53

CPD-25566

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