Epson Novelty Pro 8, Novelty 8, Mural 8 User Manual

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Novelty 8™, Mural 8™, and Novelty Pro 8™ User's Manual
(rev. 4.29.04)
© CTP Imaging Solutions 2004
Press Ctrl-P to print this manual
Table of Contents
(click on a topic to view details)
Introduction New Features and Enhancements Compatibility Minimum System Requirements Overview Software Installation
Topics
Activating Your Software Adding Images (Layering Images) Adding Text Adding Text - Advanced Features Additional Setup Notes Adjusting Images with Templates Color Correction for Powerdriver Pro Users Color Correction for Windows Color Profile Users Combining Different Images on One Sheet Configuring your system for Optimal Performance Cropping Images - Overview Cropping an Image Cropping an Image for Murals (Novelty Pro 8 and Mural 8 only) Custom Murals - Creating (Novelty Pro 8 and Mural 8 only) Custom Product - Creating Custom Product - Saving Custom Templates - Creating a Custom Template
Trouble Shooting
(click on a topic to view details)
Scan Failed Printing Problems Acquiring Technical Support
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Custom Templates - Using a Custom Template Display Settings - Configuring Edge Fades Editing Your Font Colors Fonts - Accessing your System Fonts Image Adjustments Importing an Image Interactive Multimedia Tutorial Mirror Image Murals - Creating (Novelty Pro 8 and Mural 8 only) Paragraphs - Creating Printing Murals (Novelty Pro 8 and Mural 8 only) Printing a Mural Label Guide (Novelty Pro 8 and Mural 8 only) Printing Options Print Preview Print Preview for Murals (Novelty Pro 8 and Mural 8 only) Printing Preparation for Murals (Novelty Pro 8 and Mural 8 only) Product Information Product Print Counters Program Options Report Printing Saving Images Scanner - Configuring your Scanner Settings Scanner - Selecting your Scanner Scanning an Image Selecting a Printer Selecting a Product Selecting a Product Category Supported File Types Technical Support Using 4-Digit Saved Images Using a Saved Product Using CD images | Using Floppy Disk images Using Saved Images
Introduction
Thank you for choosing CTP software products for Windows™. Novelty 8, Mural 8, and Novelty Pro 8 are simple and intuitive design tools developed to size, shape, and print images for custom photo gift production. Novelty 8, Mural 8, and Novelty Pro 8 are the only software products developed specifically for the dye-sublimation and heat transfer, custom photo product industry. The simple point-and-click interface of Novelty 8, Mural 8, and Novelty Pro 8 allows users to quickly and easily design and print transfers for hundreds of popular sublimatable products. The real power of our software lies in its ability to combine images with complex templates in such a simple and quick fashion. Novelty 8, Mural 8, and Novelty Pro 8 support color correction (
Powerdriver Pro™ and Windows ICC color
profiles). Please call our customer support department at 1-800-532-6505 or 303-485-8003 if you have any questions, concerns, or suggestions. Thank you.
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New Features and Enhancements
Novelty 8, Mural 8, and Novelty Pro 8 include a host of new features and improvements: 1-
Expanded product base- over 150 supported products (Novelty 8 and Novelty Pro 8 only)
2- Supports multiple monitor resolutions- 800x600, 1024x768, & 1280x960 3-
New product preview feature
4-
Custom template support (Novelty 8 and Novelty Pro 8 only)
5- Improved HTML manual with color graphics 6-
Multimedia interactive tutorial
7- Add-on tutorial support 8-
Multi-line text feature
9-
Text alignment & line spacing controls
10-
RGB adjustment tool
11-
Brightness, contrast, and sharpness adjustment tools
12-
Black & White conversion tool
13-
Print Multiple tiles/sheet when printing Murals (Novelty Pro 8 and Mural 8 only)
14-
Production Report Tool
15-
Improved guide printing resolution for Murals (Novelty Pro 8 and Mural 8 only)
16- Increased Font Colors 17- Increased Fonts 18- Font color guide feature 19-
Exciting New Interface
Compatibility
Novelty 8, Mural 8, and Novelty Pro 8 software is compatible with Windows 98, ME, NT, 2000, & XP and is compatible with any Windows-based printer and any Windows-based, TWAIN compatible scanner. Since Novelty 8, Mural 8, and Novelty Pro 8 are graphics oriented programs, it is vital to understand that low-end or older PCs are not ideal for graphics production and can cause system crashes and instability. Please carefully read through this manual and use the following Minimum Requirements in order to insure that the software functions properly and provides you maximum productivity.
Minimum System requirements
Windows 98, ME, NT, 2000 or XP 1 Ghz Processor 128 MB RAM 200 MB Hard Drive Space 24 Bit Video Color Depth 800x600 minimum resolution CD-ROM Drive Mouse or Touch Screen
Overview
Novelty 8, Mural 8, and Novelty Pro 8 software utilizes a simple, point-&-click, graphic interface. Navigating throughout Novelty 8, Mural 8, and Novelty Pro 8 is as simple as clicking on a desired button, word, or option. Every screen of Novelty 8, Mural 8, and Novelty Pro 8 is titled at the top to keep you informed as to your every step in the design process. For an interactive tutorial on the software's basic functions, simply click the Teach Me button at the bottom of the main screen. At the bottom of every screen is a Help button which displays specific instructions related to the screen being viewed.
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Novelty 8, Mural 8, and Novelty Pro 8 software allows you to quickly and easily create designs ready for transfer through 4 basic steps:
1-
Selecting a Product
2-
Importing an Image
3-
Cropping the Image
4-
Printing
Outside of these 4 basic steps, you have the option of utilizing numerous other features which are outlined in this manual.
Configuring your scanner settings
Make sure your scanner's TWAIN driver is installed and selected as your default scanner (see your scanner documentation for instructions). This is required in order for Novelty 8, Mural 8, and Novelty Pro 8 software to "see" the scanner. Within Novelty 8, Mural 8, and Novelty Pro 8 you must also select the scanner you would like to use. Click
here to jump to scanner selection instructions.
Configuring your display settings
Novelty 8, Mural 8, and Novelty Pro 8 support multiple monitor resolutions. Right-click anywhere on your desktop and select Properties from the drop-down menu. Click the Settings tab. Adjust your display settings to either 800x600, 1024x768, or 1280x960 pixels and set your color setting to at least 24 bit color.
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Additional setup notes- Configuring your system for optimal performance Virtual Memory- You may want to increase the Windows Virtual Memory settings to approximately 1 GB. This will
provide more system stability when working with large image files. System Resources- Close all programs which you don’t need open. This will also provide more system stability when working with large image files. Update Your Video Drivers- This will also provide more system stability. Check with your video card’s manufacturer for newer software drivers and updates. Update Your Printer and Scanner Drivers- Check with your printer and scanner manufacturer for newer software drivers and install if available. (Clickhere to visit Epson on the web).
Mirror Image Printing- Mirror image printing is required when creating heat transfer prints. Either enable mirror image in your printer driver or enable mirror image in the
Options screen of Novelty 8, Mural 8, or Novelty Pro 8. If
you have both enabled the printed image will be mirrored twice resulting in a non-mirrored image!
Color Correction Powerdriver Pro Users-
1. Install the latest version of Powerdriver Pro and insure that it is selected as your default printer driver. Under the Advanced Color Options tab select High Speed.
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2. Turn Off the Color Profile button In the Options screen of Novelty 8, Mural 8, and Novelty Pro 8.
Click here for instructions.
Windows Color Profiles (ICC) users-
1. Install the color profile.
2. Under the Color Management tab of your EPSON printer driver click Add and select the new profile. Remove any other default profiles and click Apply.
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3. Turn On the Color Profile button In the Options screen of Novelty 8, Mural 8, and Novelty Pro 8. Click
here for instructions.
Software Installation
Insert your Novelty 8, Mural 8, or Novelty Pro 8 CD into your CD-ROM drive and installation will begin automatically. To manually install, from the Run command type “D:\Setup.exe” (where ‘D’ is the letter of your CD­ROM drive). Follow the on-screen prompts to complete installation.
Activation
Novelty 8, Mural 8, and Novelty Pro 8 software functions in demo mode as long as it is not activated. In demo mode, printing or saving images is not permitted, however, all of the remaining functions and features can be explored. Launch the Novelty 8, Mural 8, or Novelty Pro 8 application by clicking on its icon located on the desktop.
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When the activation screen appears, call your distributor to receive an “activation key” (required for printing). Type in the activation key. The OK button will become enabled. Click OK to activate the software. The software has now been set to full use mode.
Interactive Multimedia Tutorial
Novelty 8, Mural 8, and Novelty Pro 8 contains a built-in, interactive, multimedia training tutorial. The tutorial requires speakers be attached to your computer for audio instruction. To start the tutorial, simply click on the Teach Me button at the bottom of the main screen. The tutorial covers the basics of operating Novelty 8, Mural 8, and Novelty Pro 8 software and provides an interactive learning experience.
Selecting a Product Category To create a product you must first select a product category by clicking on the desired category name from the list on the main screen. When moving your mouse cursor over a category name, the category name will highlight and a category photo will appear.
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Selecting a Product
Select a specific product by clicking on the desired product name from the product list. When moving your mouse cursor over a product name, the product name will highlight and a product photo will appear.
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Creating a custom product
If the product you desire is not listed, click the CUSTOM button. Enter the Width and Height of the image you would like to print (to the nearest thousandth of an inch). Select the desired Substrate and Shape. Click the Save Product button to save all of the product specifications for future use. If the product does not
require using a custom template, click OK to proceed.
Using a Custom Template
Novelty 8, Mural 8, and Novelty Pro 8 allow you to utilize custom templates. If the custom product requires using a custom template, click the Browse button next to Template File to locate and select the desired template. The Open dialogue box will appear. Click on the template's name and click the Open button.
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The selected template's name will appear in the Template File box. Click the Save Product button to save all of the product specifications and template for future use. Click the OK button to continue to the next step.
Creating a Custom Template
Using any other program such as Microsoft's Paint™, create your custom template using the following 5 guidelines:
1. Create only Windows Bitmap images.
2. Use only 2 colors (no anti-aliasing) such as black and white.
3. Use a good resolution for your template (example- 300 dpi).
4. Note the exact Width and Height (outer dimensions) of the template to the nearest thousandth of an inch. This
way the correct values can be input when creating a custom product. You must make sure that the Width and
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Height values match that of your custom template's outer dimensions.
5. The upperl eft corner pixel and lower left corner pixel color specify the invisible color. In the example below the upper left corner pixel and lower left corner pixel are black (figure A.). Therefore any part off the template which
contains black will be invisible allowing any imported image to be seen through the template (figure B.)
Figure A.
Figure B.
Using a Saved Product Any previously saved custom product (including it's template) can be used simply by clicking the Choose from Saved Products arrow. Click on the saved product name and click OK.
Creating a Mural (Mural 8, and Novelty Pro 8 only)
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Select Tile Murals from the main screen. Select the tile size you wish to create your mural from.
The window below will appear. Choose your mural width and height (in number of tiles) by clicking the down arrows next to Choose Mural Width and Choose Mural Height. DO NOT TYPE IN THE FIELDS. Choose from the available list of tiles. Click OK to proceed.
Creating Custom Murals (Mural 8, and Novelty Pro 8 only)
If your tile size does not appear on the list of preprogrammed printable tile sizes, you can create a mural with your
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custom tile size. Click on Custom Murals from the main screen.
The Select a Custom Mural window will appear. Input your custom tile's printable width and height. Select the appropriate Substrate and click OK.
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You are now ready to select the overall width and hieght of your mural. The following screen will appear. Click the down arrows next to Choose Mural Width and Choose Mural Height and select how many tiles wide and how many tiles tall you would like your mural. Click OK when you are ready to import an image.
Importing an Image
The Novelty 8, Mural 8, and Novelty Pro 8 programs allow images to be imported from many sources including scanner, digital camera, floppy disk, CD, hard disk, modem, network card, and more. Select the source of your image by clicking on the desired image source button on the left side of the Select Image Source screen.
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Supported File Types
Novelty 8, Mural 8, and Novelty Pro 8 support the following common Windows file types: TPMultiImage displays and stores PCD, DXF, BMP, CMS, GIF, ICO, JPG, PCX, all TIFFs, PNG, SCM, and WMF (PCD, DXF and WMF are read only) to/from a file. Attempting to open a file type which is not on this list may cause the program to crash.
File types such as .CDR and .PSD are proprietary to Adode software products and are not supported by Novelty 8, Mural 8, and Novelty Pro 8.
Scanning an Image To scan an image, click the Scan Image button. The Place Picture in Scanner screen will appear.
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Click on the Scan Image button to launch your scanner's software. When scanning is complete, the image will appear on screen as seen below. Click "Next" to proceed.
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Using Saved Images To use a previously saved image, click the Saved Images button located on the left side of the screen. The Open an image file dialogue box will appear. All saved images are stored in the Saved Images folder located in the software's program folder. Click on the desired image name and click Open.
Using Floppy Disk Images
Click the Floppy Disk button to access an image from a floppy diskette. The Open an Image File dialogue box will appear using your floppy disk drive as the default location. Click on the desired image name and click Open.
Using CD Images
Click the CD ROM button to access an image from a CD. The Open an Image File dialogue box will appear using your CD-ROM drive as the default location. Click on the desired image name and click Open.
Using 4-Digit Saved Images
Novelty 8, Mural 8, and Novelty Pro 8 software includes a quick access method for importing images. Any 4-digit TIFF file (example: 1234.tif) located in the Saved Images folder (see Saving Images below) can be quickly accessed simply by typing in the four digit number into the Enter Image # box on the lower left. The image will automatically be opened.
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Saving Images
Any image which is imported into the Novelty 8, Mural 8, and Novelty Pro 8 program may be saved for later use. To save an image, click the Save Image button located on the right side of the screen. The Save Image dialogue box will appear.
In the File Name field, type the name you wish to save the file as and click Save. The image will be saved in the Saved Images folder located in the Novelty 8, Mural 8, and Novelty Pro 8 program folder. To save the image for quick access, just name the image a 4-digit number and choose TIF as the file type (example: 1234.tif). The image is now ready for fast 4-digit access.
Cropping Images- Overview
Remember - the real power of Novelty 8, Mural 8, and Novelty Pro 8 software lies in its ability to combine images with complex templates in such a simple and quick fashion - in its ability to size and shape any image to match the product being designed. This requires cropping. When any image is imported into Novelty 8, Mural 8, and Novelty Pro 8, chances are it will not match the shape of the product being designed. This means one of 2 things must
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happen:
1- The image must be cropped or "trimmed" to match the shape of the product, or 2- The image size must be adjusted (not cropped) so as to fit within the shape of the product being designed. Method 1 produces the best results as the images will "fill up" the product best. Method 2 usually results in a
smaller print on your product usually with some "unprinted white area" resulting.
Cropping an Image
The Crop Your Image screen allows you to select a very specific portion of the picture without changing the product's print size. A cropping "window" will be displayed over your image - this is the default crop area. To select
a new cropping area, click anywhere on your picture and a new cropping window will be displayed. You can click and drag the cropping window to move and size it. Or, click the arrow keys (or use your keyboard’s arrow keys) to move the cropping window. Click the Rotate button to rotate the crop window in 90 degree increments. To reduce or enlarge your crop window, simply click either the Zoom In or Zoom Out buttons. Click the Next button when you have selected the desired print area. If the full image is desired for your print, click the Don't Crop Image button on the left side of the screen and click Next to continue.
The Crop Your Image screen can be very useful. For example: You have a picture of an entire football team but
want to only print one player. The player can be "zoomed in on" using the cropping box. Proceeding to the next
screen will display the cropped, selected player.
Novelty 8, Mural 8, and Novelty Pro 8 include a built-in feature which checks the resolution of your image. If the image's resolution is too low, your print quality will be poor. When the resolution of the image you have imported and cropped drops below the recommended minimum dpi, the program will alert you.
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This warning allows you to reimport the image at a higher resolution thereby preventing printing errors.
Cropping an Image for Murals (Mural 8, and Novelty Pro 8 only)
When cropping for a mural, the mural grout lines will appear over your image indicating the default mural layout. Adjust the grout lines positions using the Arrows and Zoom In or Zoom Out buttons. Or click anywhere on the image to redraw new grout lines. Adjusting the grout lines will not change the size of your finished mural - this step only allows you to specify what part of the image you would like to include in your mural. Click Next when the desired mural layout is achieved.
Adjusting Images with Templates
Any product which has a template will allow you to make adjustments to the image.
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Arrows- Move the image within the template. Enlarge/Reduce Image- Adjust the image size within the template. Rotate Image- Rotates the image in 90 degree increments clockwise. Rotate Border- Rotates the Template or Border in 90 degree increments counterclockwise. Click Next when you are ready to Proceed.
Print Preview
The Print Preview screen displays the image exactly how it will appear when printed. This screen also gives users access to additional program options and features.
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Print Preview for Murals (Mural 8, and Novelty Pro 8 only)
When creating a mural, the Print Preview screen will display how your finished mural will appear. Click Next to continue.
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Printing Preparation for Murals (Mural 8, and Novelty Pro 8 only) When creating a mural, the following screen will assign identifying labels to each of your mural's tiles.
Printing Murals (Mural 8, and Novelty Pro 8 only)
To print any of the tiles in your mural, you must first select the tiles you wish to print.
1. Click on the desired tiles to select or click Select All if you would like to print all the tiles in the mural. The selected tiles' label will highlight in red. Click the Reset button to deselect tiles.
2. Click the Print button to print the selected tiles. When printing, the program will automatically fit as many selected tiles as possible onto each printed sheet, thereby maximizing your heat transfer paper usage.
3. Click on Print Guide to print a labeled guide of your mural layout on a single sheet of paper.
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Current Printer
At the top left corner of the Print Preview screen, your currently selected printer is displayed. Click the Print button to print the image as it appears on screen.
Selecting a Printer
The Select Printer button allows you to change your default printer as well as change paper sizes and printer settings.
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Edge Fades Click the Edge Fade button to add a "fade to white" border around the edge of the image. Re-clicking the Edge Fade button will increase the amount of edge fading. Click Undo Edge Fade at the bottom of the screen to restore
your image back to its original state.
Adding Text to Images
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Clicking the Add Text button will bring you to the Add Text screens. Novelty 8, Mural 8, and Novelty Pro 8 include a range of fonts and text features which will allow you to add multiple lines of text or paragraphs, change font colors, use popular phrases, implement curved text, and more. To add text to your image, type in the Text Field above your picture. As you type, the letters will appear over the image and "auto-fit" within the width of your image.
Creating Paragraphs
Novelty 8, Mural 8, and Novelty Pro 8 have new text features which allow you to create paragraphs instead of single lines of text at a time. When the first line of text is typed, just press the "Enter" key on your keyboard to begin typing the second line of text, and so on.
Accessing your System Fonts
To access all of the fonts in your computer, right click on the word Text Style and the standard Windows font editor will appear.
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Normal Text Features
Click on any of the following text options to edit the appearance of your text.
Text Size­Click the Up or Down arrows to adjust the size of your text. Text Style­Click the Up or Down arrows to scroll through the list of fonts included with Novelty 8, Mural 8, and Novelty Pro 8. Text Color-
Click the Up or Down arrows to scroll through the list of available text colors. Each color has an identifying # for your convenience.
Common Phrases-
Click the Up or Down arrows to scroll through the list of preprogrammed "common phrases" included with your Novelty 8, Mural 8, and Novelty Pro 8 program.
Moving Text-
Click and drag the text over your image to position it as desired, or use the arrow keys located in the upper right corner of the screen.
Bold, Italic, & Underline-
Check the box next to each of these features to implement.
Remove Text-
Click to remove any text which has not been applied.
Apply Text-
This feature merges the text with the current image. This allows additional messages or text to be added to the design. With the Apply Text feature, many layers of text can be added to an image.
Advanced Text Features-
The Advanced Features button of the Add Text screen allows users to implement more advanced text features such as curved text, angled text, and text effects.
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Alignment-
Left, Center, or Right align your paragraphs.
Line Spacing-
Control the spacing between multiple lines in a paragraph.
Angle­Click the Up or Down arrows to adjust the angle of your text. Curve­Click the Up or Down arrows to implement a curve in your text. The text can be curved up or down. Effects-
Click the Up or Down arrows to scroll through the available text effects included with the Novelty 8, Mural 8, and Novelty Pro 8 program.
When you are finished adding text to your image, click Next to return to the Print Preview screen.
Editing Your Font Colors
To edit or add to the list of font colors, open the file TextColor.txt located in your program folder. The first three values of each line are the font color's RGB value. Each value must be delimited by a space. The fourth value is the color's identifying label within the program. The color label or fourth value should always be the next consecutive, available #. For example, there are currently 48 colors in the TextColor.txt file. Therefore the next color's label should be "Rvalue Gvalue Bvalue 49".
Layering Images
Images can be added to your picture via the Add Image feature. To add an image, click the Add Image button on the Print Preview screen and the Open Image File dialogue box will appear.
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Click on the image name you would like to add and click Open. The image will appear on your layout.
The added image can be sized using the Enlarge and Reduce image buttons. Click and drag the image to position it as desired. When finished adjusting your added image, click Next to return to the Print Preview screen. Multiple images can be added to a layout.
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Image Adjustments
Click the Adjust Image button to control various image attributes such as brightness, contrast, color balance, and sharpness.
Brightness­Click the Up or Down arrows to increase or decrease the brightness of your image. Contrast­Click the Up or Down arrows to increase or decrease the contrast of your image. Red­Click the Up or Down arrows to increase or decrease the red in your image. Green­Click the Up or Down arrows to increase or decrease the green in your image. Blue­Click the Up or Down arrows to increase or decrease the blue in your image. Sharpness­Click the Up or Down arrows to increase or decrease the sharpness of your image. Black & White­Click the Black & White button to remove color entirely from your image. Reset-
Restores your image back to its original state. When you are finished making adjustments to your image, click Next to return to the Print Preview screen.
Printing Options
The Print Options screen provide users with a host of printing features. Everything from print position to tiled imaging can be controlled at the Print Options screen. Most importantly, the Print Options screen shows how the image will be positioned on the printed page.
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Images per Sheet­If your product is small enough, multiple images can be laid out on a sheet. Either type in the number of desired images or use the up and down arrows to change the number of Images per Sheet. Novelty 8, Mural 8, and Novelty Pro 8 will automatically calculate the maximum number of images which can fit on any given paper size. You may use the Select Printer button to change your paper size on the fly.
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Horizontal Margin­The Horizontal Margin controls the amount of space on the left side of the print. This can be adjusted to the nearest thousandth of an inch. Vertical Margin­The Vertical Margin controls the amount of space on the top side of the print. This can be adjusted to the nearest thousandth of an inch. Horizontal Spacing­The Horizontal Spacing controls the amount of horizontal space between tiled images. This can be adjusted to the nearest thousandth of an inch. Vertical Spacing­The Vertical Spacing controls the amount of vertical space between tiled images. This can be adjusted to the nearest thousandth of an inch.
Combining Different Images on One Sheet
Novelty 8, Mural 8, and Novelty Pro 8 allows you to combine different images on one sheet. This feature only works correctly when working with identical products.
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You first must import and save each image design separately. Then, from the Print Options screen, simply right­click on one of the images you would like to replace. The Open Image File dialogue box will appear.
Select the desired saved image and click Open. The new image will replace the old one.
Program Options
From the main screen of Novelty 8, Mural 8, and Novelty Pro 8, click on the Options button to view product information, print counters, or to modify the program options.
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Product Information
At the top of the Options screen is the Novelty 8, Mural 8, and Novelty Pro 8 Product Information Window. The following information is displayed here:
1- Software Version #. Displays the current software version number. Print Counters
Built into Novelty 8, Mural 8, and Novelty Pro 8 are production monitoring features which provide very useful information. These print counters can be used to monitor the following:
- ink tank performance
- daily/weekly/monthly production
- specific product production
For example: To monitor the performance of an ink tank- click the Reset Print Counter button when you install the ink tank. When the ink tank goes empty, check the resetable counter to find out how many prints were derived from the tank.
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2- Total Scanned Prints. This represents the total number of scanned image prints since the installation of the program. 3- Total Library Prints. This represents the total number of image library prints since the installation of the program. 4- Total Other Prints. This represents the total number of prints imported from CD, floppy disk, or any other source since the installation of the program.
5- Total Prints. This represents the total cumulative number of prints since the installation of the program. 6- Total Resetable Prints This represents the total cumulative number of prints since the Reset Print Counters
feature was last used (see "Reset Counters" below).
Option Buttons Technical Support-
Click to view important information for acquiring technical support.
Reset Counters-
Click to clear the resetable counter in the Product Information Box.
Register-
Click to activate or deactivate your Novelty 8, Mural 8, and Novelty Pro 8 software.
Product Print Counters-
The Product Print Counters button of the Options screen gives users the ability to view specific print count information on every product type printed. The print counts include information on product type, category, and print count. To reset the product counters to '0', click the Clear Counters button.
Select Scanner Utility-
The Select Scanner button of the Options screen allows you to change your default scanner respective to Novelty 8, Mural 8, and Novelty Pro 8. When changing scanners, the Select Scanner utility only to be used once until another scanner is to be used.
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To select a scanner which is connected to your computer, click on the desired scanner and click the Select button. Refer to the chart below for proper selection of your Epson scanner's TWAIN drivers. If your scanner does not appear in the list, refer to your scanner's documentation for information on the correct TWAIN driver to use.
Print Report-
The Print Report button of the Options screen will send a detailed report to your default printer. This report includes helpful information such as product print counts and software version number.
Mirror Image Feature-
If ON, the Mirror Image button of the Options screen will flip horizontally any print job sent to your printer. You can toggle between Mirror Image On and Mirror Image Off settings.
Color Profile Button-
If ON, the Color Profile button of the Options screen will print using the installed and selected
Windows ICC color
profile associated with your Epson printer. Turn OFF for PowerdriverPro users.
Troubleshooting
Problem Cause
Solution (click on link for instructions)
Nothing prints on the paper.
The image to be printed is too large for the paper size
1. Increase your paper size using the Select Printer button.
2. Reduce your print margins.
The colors on the finished product are coming out wrong (non­Powerdriver Pro users).
Your printer's color profile is not being used.
1. Install the Windows color profile which came with your dye sublimation inks.
2. Add the profile to your printers Color Management tab (remove any other
profiles).
3. Turn On the Color Profile button in the Options screen.
4. Restart the Novelty 8, Mural 8, or Novelty
Pro 8 program.
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The colors on the finished product are coming out wrong (Powerdriver Pro users).
Your printer's color profile is not being used.
1. Install the latest version of Powerdriver Pro for you printer and operating system.
2. Select Powerdriver Pro as your default printer driver.
3. Correctly setup your Powerdriver Pro configuration.
4. Turn Off the Color Profile button in the Options screen.
5. Restart the Novelty 8, Mural 8, or Novelty
Pro 8 program.
The printed image is coming out squashed or stretched (Powerdriver Pro users).
You Powerdriver Pro settings need to be adjusted.
1. Powerdriver Pro Advanced Color Options tab must be set to High Speed.
The program screens appear garbled or incorrect
Your video drivers require updating
1. Visit your video card manufacturer online and download and install the latest drivers for your video card.
When working with large image files, the program crashes.
Your system settings are not set for correctly for large image files, or, your system is not designed for large graphics files (your PC is older)
1. Make sure your system meets the Minimum System Requirements.
2. Configure your system for optimal
performance.
When trying to open an image file, the program crashes.
You are trying to open an un­supported file type.
1. Click here to view the list of supported file types.
"Scan Failed" message when trying to scan.
Scanner is not being detected.
1. Make sure your scanner is turned ON.
2. Check all cable connections.
3. Reboot your computer.
4. Use the Select Scanner button in the Program Options screen and reselect your
scanner.
5. Reinstall your scanner's TWAIN drivers.
When printing the image is not mirrored.
Mirror Image is OFF, or, it is ON in both the program and your EPSON printer driver.
1. Set the Mirror Image feature as required.
The print has breaks in it when printing large products such as license plate frames.
Your printer drivers are out of date.
1. Visit your printer manufacturer's web site and download the latest printer driver for your printer and operating system.
www.epson.com
Technical Support
In order to receive technical support, please have the following information ready:
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1. Windows Operating System type
2. Novelty 8, Mural 8, or Novelty Pro 8 Software version #
3. Printer type and Software version #
4. Scanner type
5. Dye sublimation ink type
Contacting CTP Technical Support
Hours: 8am - 5pm Monday - Friday MST Phone: 303-619-0071 Fax: 303-485-8032 E-mail:
dan@noveltycentral.com
Web:
www.noveltycentral.com
Address
CTP Imaging Solutions 8105 W. I-25 Frontage Rd. Suite #2 Frederick, CO 80516
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