Epson LQ-860 User Manual

User's Manual
EPSON
®
4008123
601-03
EPSON
User’s Manual
FCC COMPLIANCE STATEMENT FOR AMERICAN USERS
This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on. The user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help.
The connection of a non-shielded printer interface cable to this printer will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces.
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectriques édicté par le Ministère des Communications du Canada.
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Epson America, Inc. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, Epson America, Inc. assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein.
Epson America, Inc. shall not be liable against any damages or problems arising from the use of any options other than thosedesignated as Original Epson Products by Seiko Epson Corporation.
Epson and Epson ESC/P are registered trademarks of Seiko Epson Corporation. SmartPark is a trademark of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective companies.
Copyright © 1990 by Epson America, Inc. Torrance, California
WARNING
FOR CANADIAN USERS
ii
IMPORTANT SAFETY INSTRUCTIONS
1.
Read all of these instructions and save them for later reference.
2.
Follow all warnings and instructions marked on the product.
3.
Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning the outside of the unit.
4.
Do not use this product near water.
5.
Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
6.
Slots and openings in the cabinet and the back or bottom are
provided for ventilation; to ensure reliable operation of the product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided.
7.
This product should be operated from the type of power source indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
8.
This product is equipped with a 3-wire grounding-type plug, a plug having a third (grounding) pin. This plug will only fit into a grounding type power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounding type plug.
9.
Do not locate this product where the cord will be walked on.
iii
10. If an extension cord is used with this product, make sure that the total of the ampere ratings on the products plugged into the extension cord do not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.
11. Never push objects of any kind into this product through cabinet slots, as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.
12. Except as specifically explained in this User’s Manual, do not attempt to service this product yourself. Opening or removing
those covers that are marked “Do Not Remove” may expose you to dangerous voltage points or other risks. Refer all servicing in those compartments to service personnel.
13. Unplug this product from the wall outlet and refer servicing to
qualified service personnel under the following conditions: A.
When the power cord or plug is damaged or frayed.
B.
If liquid has been spilled into the product.
C.
If the product has been exposed to rain or water.
iv
D.
If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will
often require extensive work by a qualified technician to restore the product to normal operation.
E.
If the product has been dropped or the cabinet has been damaged.
F.
If the product exhibits a distinct change in performance, indicating a need for service.

Contents

Introduction
Features ...........................................
Options
About This Manual Application Notes Where to Get Help.
...........................................
.................................
..................................
.................................
Chapter 1 Setting Up the Printer
Unpacking the Printer. Choosing a Place for the Printer
Assembling the Printer. Testing the Printer. Connecting the Printer to Your Computer Setting Up Your Application Software
..............................
......................
.............................
................................. l-16
.............
................ l-32
Chapter 2 Paper Handling
Selecting a Paper Feeding Method Using Single Sheets Using Continuous Paper
.................................
............................
Switching Between Continuous and Single Sheets Printing on Special Paper.
...........................
.................... 2-2
......
1
1 2 5 6 6
1-1
l-2 l-6 l-8
l-27
2-l
2-3 2-8
2-16 2-23
Chapter 3 Using the Printer
Operating the Control Panel
Setting the DIP Switches.
Adjusting the Loading Position.
Using Short Tear-off
Selecting Typestyles
................................
................................
.........................
............................
......................
Selecting a Character Set and Table Using the Data Dump Mode
.........................
...................
3-l 3-2
3-6 3-14 3-17 3-21 3-26
3-29
V
Chapter 4 Software and Graphics
Enhancing Your Printing Graphics
..........................................
User-defined Characters.
............................
............................
4-l 4-2
4-8 4-19
Chapter 5 Using the Printer Options
The Cut Sheet Feeder The Pull Tractor
....................................
The Multi-Font Module The Interface Boards
...............................
.............................
................................
Chapter 6 Maintenance
Cleaning the Printer Replacing the Ribbon Transporting the Printer.
................................ 6-2
............................... 6-4
............................
Chapter 7 Troubleshooting
Problems and Solutions Power Supply.
.....................................
.............................
Printing ...........................................
Paper Handling
....................................
Options ...........................................
Chapter 8 Technical Specifications
Printer Specifications
Interface Specifications. Option Specifications Initialization
.......................................
...............................
.............................
...............................
5-1
5-2
5-25
5-37 5-44
6-1
6-9 7-l
7-2
7-4 7-5 7-16 7-27
8-l
8-2
8-11
8-16
8-18
vi
Chapter 9 Command Summary
Data Flow Process
.................................. 9-2
Using the Command Summary. Commands in Numerical Order Commands Arranged by Topic.
......................
......................
......................
9-l
9-3 9-6
9-9
Appendix
Proportional Width Table . . . . . . . . . . . . . . . . . . . . . . . . . . .
Character Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Glossary
Index
A-l A-2
A-6
vii

Introduction

The Epson® LQ-860 is an advanced 24-pin impact dot matrix printer, combining high performance and reliability with a wide range of features.

Features

In addition to the high-quality printing and ease of operation you have come to expect from Epson printers, the LQ-860 offers the following features:
Easy paper handling, featuring automatic single-sheet loading.
Color printing in seven colors with a color ribbon. With suitable graphics software, you can mix colors within a line and print screen dumps in color.
Compatibility with the Epson ESC/P® commands used by the LQ-500, LQ-510, LQ-800, LQ-850, LQ-950, LQ-1000, LQ-1050, LQ-1500, LQ-2500, and LQ-2550.
Fast draft printing of up to 300 characters per second at 10 characters per inch (cpi) in high-speed draft mode, and 295 characters per second at 12 cpi or 246 characters per second at
10 cpi in normal draft mode.
An improved control panel design that allows direct selection of many of the printer’s main features including character fonts and character spacing, as well as a choice of normal or condensed printing.
The SmartPark
TM
paper handling system that lets you use single
sheets of paper without removing the continuous paper,
eliminates paper waste with short tear-off, and allows easy and
accurate paper alignment.
Introduction 1
l
Two built-in Letter Quality fonts, Roman and Sans Serif, for
producing high-quality documents.
l
A 360 x 360 dot per inch graphics mode.
A micro-adjustment feature that allows you to feed the paper forward or backward in l/180-inch increments to finely adjust the loading and short tear-off positions.
l
An auto-load feature lets you load a single sheet of paper automatically when not using the optional cut sheet feeder.
l
The Epson Extended Graphics character table, 14 international character sets, a legal symbol set, and an italic character table.
l
The ability to handle a wide range of paper types, including envelopes and labels.

Options

A variety of printer options is available for use with your printer. For detailed information on using these options, see Chapter 5.
l
Single-bin and Double-bin Cut Sheet Feeders
(C806271, C806281)
The cut sheet feeders make it possible to handle single-sheet paper and envelopes more easily and more efficiently. Up to 150 sheets of standard bond paper can be automatically fed into the printer without reloading. Only the double-bin cut sheet feeder
is shown below.
2
Introduction
Pull Tractor Unit (C800161)
l
This option improves the performance of continuous paper handling. It is especially useful with continuous multi-part forms.
l
Multi-Font Module (#7407)
The optional Multi-Font module adds to the number of fonts available in the Letter Quality mode.
Introduction 3
l
Film Ribbon Cartridge (#7764)
The optional film ribbon cartridge provides you with even higher quality printing than the standard fabric ribbon.
l Interface Boards
Optional interface boards are available to supplement the printer’s built-in parallel and serial interfaces. Guidelines for choosing the right interface and instructions on installing the boards are given in Chapter 5.

About This Manual

This user’s manual provides fully illustrated, step-by-step instructions on setting up and operating your Epson printer.
4
Introduction
Finding your way around
• Chapter 1 contains information on unpacking, setting up, testing, and connecting the printer. Be sure to read and follow these instructions first. Inside the back flap of this manual are illustrations of the printer in which all of the major parts are identified.
Chapters 2 and 3 cover paper handling and general printer operation. This important information is necessary for the day­to-day operation of your printer.
Chapter 4 shows you how to get the most from your printer. It includes advice on the use of software commands and graphics, and creating your own user-defined characters. See Chapter 9 for a useful summary of printer commands.
If the printer does not operate properly or the printed results are
not what you expect, see Chapter 7 for troubleshooting
instructions.
Other chapters and the appendix contain information on printer options, general maintenance, and specifications. You will also find a glossary of printer terms.
At the back of this manual is a handy Quick Reference card that contains the information you are most likely to need.
Conventions used in this manual
WARNINGS must be followed carefully to avoid damage
to your printer and computer.
CAUTIONS should be followed carefully to ensure
that
your printer operates correctly.
Notes contain important information and useful tips on the operation of your printer.
Introduction 5

Application Notes

Also included in the box with your printer is a booklet called
Application
Notes. It contains information on using specific software
applications with your printer. Be sure to look at the booklet after
you set up your printer.

Where to Get Help

Customer support and service for Epson products are provided by a network of authorized Epson dealers and Customer Care Centers throughout the United States. Epson America provides product information and support to its dealers and Customer Care Centers.
Therefore, we ask that you
contact
the business where you purchased your Epson product to request assistance. If the people there do
not
have the answer to your question,
they
can obtain it
through our dealer support program. Epson is confident that this policy will provide you with the
assistance you need. Call
the
Epson Consumer Information Center at l-800-922-8911 for
the following:
l
The location of the nearest Epson dealer
l
The location of the nearest Customer Care Center
l
Information on Epson User Groups.
To locate or purchase accessories or supplies, contact your nearest Epson dealer or call l-800-873-7766.
6
Introduction
Chapter 1
Setting Up the Printer
Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Checking the Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Removing the Protective Materials. . . . . . . . . . . . . . . . . .
Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . . . . .
Assembling the Printer.
Installing the Platen Knob
Installing the Ribbon Cartridge.
Attaching the Paper Guide.
Testing the Printer.
Plugging in the Printer Running the Self Test If the Self Test Doesn’t Print.
Connecting the Printer to Your Computer
The Parallel Interface The Serial Interface
Setting Up Your Application Software
Choosing From a Menu
.............................
.........................
....................
........................
.................................
............................
.............................
.......................
.............
.............................
...............................
................
...........................
1-2 1-2
1-3 1-6 1-8
1-8 1-9 1-14
1-16
1-16
1-16
1-23
1-27 1-28 1-29
1-32 1-32
Setting Up the Printer
1-1

Unpacking the Printer

Checking the Parts

When you unpack the printer, make sure that you have all the parts
shown below and that none have been damaged.
Platen knob
Cross-head screwdriver
Color ribbon cartridge
Black ribbon cartridge
1-2
Setting Up the Printer
Connector lock nuts
After removing the parts, save the packing materials in case you ever need to transport your printer.
The LQ-860 comes with one black ribbon cartridge (#7762) and one color ribbon cartridge (#7763).

Removing the Protective Materials

The printer is protected during shipping by two locking brackets. These protective items must be removed before you turn on the
printer. After removing these items, store them with the other packing material in case you ever need to transport your printer.
1.
Open the printer cover.
Setting Up the Printer
1-3
2.
Lift the paper guide cover and slide it back until the tabs on the cover fit into the raised slots on the printer. Leave the paper
guide cover resting in this open position.
3.
Remove any pieces of white packing material you find inside the printer.
1-4
Setting Up the Printer
4.
Use the cross-head screwdriver that came with the printer to unscrew and remove the two transport locking brackets. Look straight down inside the printer to find the locking brackets. The brackets are orange and their screws are red.
5.
Lower the paper guide cover and close the printer cover.
WARNING: Be sure to remove all protective materials before you turn on the printer.
Setting Up the Printer
1-5

Choosing a Place for the Printer

There are several important things to consider when selecting a place to set up your printer. Keep the following in mind:
Place the printer on a flat, hard, stable surface. A soft surface, such as a padded counter or carpeted area, will block the
ventilation slots and may cause overheating.
Place the printer close enough to the computer for the printer
cable to reach. Leave adequate room around the printer to allow for easy
printer operation and maintenance, and for unrestricted flow of air around the printer.
Use a grounded outlet; do not use an adapter plug. Avoid locations that are subject to direct sunlight, excessive
heat, moisture, or dust. Avoid electrical outlets controlled by wall switches or automatic
timers. Accidental interruption of power can wipe out
information in both your computer’s memory and in your printer’s memory.
Avoid using outlets electrical appliances; this could cause fluctuations in line voltage.
Keep the entire computer system away from potential sources of electromagnetic interference such as loudspeakers or the base
units of cordless telephones.
1-6
Setting Up the Printer
that
share a circuit with large motors or
The illustration below shows a good printer arrangement.
Note: Before using a printer stand, read these requirements and suggestions.
l
The stand should be able to support at least twice the weight of
the printer.
l
Never use a stand that supports the printer at an angle of more than 15 degrees from horizontal.
l
With a cut sheet feeder, your printer must be kept level.
l
If your paper supply is positioned below the printer stand, make sure there is enough clearance to keep the paper from catching on the underside of the stand. Also, make sure the distance between the stand supports is wide enough for the
paper you are using.
l
Position your printer’s cables so that they do not interfere with paper feeding. If possible, secure the cables to the printer stand.
Setting Up the Printer
1-7

Assembling the Printer

After you’ve decided on the best place to set up your printer, the next step is to install the platen knob.

Installing the Platen Knob

You use the platen knob to feed the paper manually in the event of a paper jam or other paper feeding problem. The platen knob is packed in an indentation in the printer’s white foam packing material.
1.
Insert the platen knob into the hole on the printer’s side and rotate it slowly until it slips onto the shaft.
2.
Push firmly on the platen knob until it fits against the printer case.
CAUTION: Do not use the platen knob to adjust the position of the paper. This interferes with the automatic paper loading system and may cause a paper jam.
1-8
Setting Up the Printer

Installing the Ribbon Cartridge

Your printer’s ribbon cartridges are designed for easy installation and removal. You install the standard ribbon cartridge, the color ribbon cartridge, and the optional film ribbon cartridge in the same way. A standard ribbon cartridge and color ribbon cartridge come with your printer.
Install the ribbon cartridge as follows:
1.
Make sure the printer is turned off.
2.
Open the printer cover.
3.
Open the paper guide cover.
Setting Up the Printer
1-9
4.
Slide the print head approximately three inches toward the middle of the printer.
CAUTION: Never move the print head while the printer is turned on because this can damage the printer. Also, if you have been using the printer, the print head may be hot; let it cool for a few minutes before touching it.
5.
Turn the ribbon-tightening knob in the direction of the arrow. This removes slack in the ribbon and makes it easier to install.
1-10
Setting Up the Printer
6.
Hold the ribbon cartridge while gently squeezing the two ridged plastic tabs together; then lower it until it snaps into place. The side hooks in the printer fit into the slots on each side of the ribbon cartridge, as shown below.
Note: Press lightly on both sides of the cartridge to make sure the plastic hooks are properly seated.
Setting Up the Printer
1-11
7.
Turn the ribbon-tightening knob again to make sure the ribbon
moves freely.
8.
Grasp the print head and slide it from side to side to make sure it moves smoothly. Do not try to slide the print head by grasping
the ribbon cartridge.
Note: Make sure the paper thickness lever on the left is set to position 2. See The Paper Thickness Lever in Chapter 2 if you are printing on special paper.
1-12
Setting Up the Printer
CAUTION:
Film ribbon cartridges must be used and
stored within the following temperature ranges: Operation: 60° F to 95° F (15° C to 35° C)
Storage: -22° F to 104° F (-30° C to 40° C) Storing and using a film ribbon at high temperatures
shortens the ribbon’s life expectancy, which is normally 100,000 characters (#7764). Film ribbon prints in red near the end of the ribbon. Replace the film ribbon at this point. If you continue to use the ribbon beyond its life expectancy, printing suddenly becomes faint and the ribbon may snap.
Setting Up the Printer
1-13

Attaching the Paper Guide

When you use single sheets, the paper guide helps to feed the paper smoothly and efficiently into the printer. Attach the paper guide using the following procedure.
1.
Open the paper guide cover.
2.
Place the paper guide on the printer, as shown below.
1-14
Setting Up the Printer
3.
Raise the paper guide until it locks into place.
Note: To lower the paper guide, lift up slightly to release it from its locked position; then gently lower it down onto the printer.
4.
Close the paper guide cover.
Setting Up the Printer
1-15

Testing the Printer

Now that your printer is fully assembled, you can use its built-in self test function to see that the printer is working correctly before you connect it to a computer. You should perform this test to make sure that your printer was not damaged during shipping and that the ribbon is correctly installed.
Before running the self test, you need to connect the printer to an
electrical outlet and load a sheet of paper.

Plugging in the Printer

1.
Make sure that the printer is turned off.
2.
Plug the power cable into a properly grounded electrical outlet.
WARNING: Whenever you turn off the printer, wait at least five seconds before turning it back on. Rapid
switching on and off can damage the printer.

Running the Self Test

The self test prints out the settings of the printer’s DIP switches and the characters in the printer’s memory. The test can be run in either high-speed draft, normal draft, or Letter Quality (LQ) mode.
You select the draft mode or Letter Quality mode, depending on
which button you hold down as you turn on the printer. You choose between the high-speed draft and the normal draft mode by changing your printer’s DIP switch settings. The default setting is high-speed draft mode. To run the test in normal draft mode, see Setting the DIP Switches in Chapter 3 before following the steps below.
1-16
Setting Up the Printer
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