LQ-580
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24-Pin Dot
Matrix Printer
User's Guide
4011804
XXX-00
Control Panel Buttons and Lights
Font button
Selects the font.
See Chapter 5.
Font lights
Indicate which
font is selected.
Condensed button
Turns on and off the
condensed mode.
Condensed light
Lights up when the
condensed mode is
on.
Tear Off/Bin button
●
Advances continuous paper to the
tear-off position.
●
Feeds continuous paper backward
from the tear-off position to the topof-form position.
●
Selects a cut-sheet feeder bin when
the cut-sheet feeder is installed.
●
Turns on the card mode to print on
postcards and envelopes. See
Chapter 3.
Tear Off/Bin lights
f f
●
when continuous paper is in the
tear-off position.
o n
●
when bin 1 of the optional cut-
sheet feeder is selected.
n o
●
when bin 2 of the optional cut-
sheet feeder is selected.
n n
●
when the printer is in the card
mode.
n = On
f = Flashing
o = Off
LF/FF button
●
Feeds paper line by
line when pressing
shortly.
●
Ejects a single sheet
or advances
continuous paper to
the next top-of-form
position when held
down.
Load/Eject button
●
Loads a single sheet of
paper.
●
Ejects a single sheet of
paper if a sheet is
loaded.
●
Loads continuous paper
from the standby
position.
●
Feeds continuous paper
backward to the
standby position.
Paper Out light
●
On when no paper is
loaded in the
selected paper
source or paper is not
loaded correctly.
●
Flashes when paper
has not been fully
ejected or a paper
jam has occurred.
Pause button
Stops printing temporarily,
and resumes printing
when pressed again.
When pressed for three
seconds, turns on the
*micro adjust mode. To
turn off, press again.
Pause light
●
On when the printer is
paused.
●
Flashes when the
printer is in the *micro
adjust mode.
●
Flashes when the print
head has overheated.
*Micro Adjust mode
When you hold down the Pause button for three
seconds, the printer enters the micro adjust mode. In
this mode, you can press the LF/FFD and Load/EjectU
buttons to adjust the top-of-form or tear-off position.
See Chapter 2.
®
24-Pin Dot Matrix Printer
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of SEIKO EPSON
CORPORATIO N. The information contained h erein is designed only for use with th is EPSON
printer. EPSON is not responsible for any use of this information as applied to other printers.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by the purchaser
or third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly
comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON C ORPORATION shall not be liable fo r any damages or problems arising from
the use of any options or any consumable products other than those designated as Original
EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.
EPSON and EPSON ESC/P are registered trademarks of SEIKO EPSON CORPORATION.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
IBM is a registered trademark of International Business Machines Corporation.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 1999 by SEIKO EPSON CORPORATION, Nagano, Japan.
User’s Guide
FCC Compliance Statement For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio or television
reception. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause interference to radio and television reception, which
can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures.
❑
Reorient or relocate the receiving antenna
❑
Increase the separation between the equipment and receiver
❑
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected
❑
Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate
the FCC Certification of this device and may cause interference levels which exceed the limits
established by the FCC for this equipment. It is the responsibility of the user to obtain and
use a shielded equipment interface cable with this device. If this equipment has more than
one interface connector, do not leave cables connected to unused interfaces.
Changes or modifications not expressly approved by the manufacturer could void the user’s
authority to operate the equipment.
For Canadian Users
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
ii
Contents
Getting to Know Your Printer
Easy-to-Use Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Available Paper Paths. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Printing on continuous paper. . . . . . . . . . . . . . . . . . . . . . . . . 4
Printing on single sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Ribbon Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Print Head Caution Symbol. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
For United Kingdom Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Use of options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Safety information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
How To Use Your Manuals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Chapter 1 Setting Up the Printer
Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Positioning the continuous paper supply. . . . . . . . . . . . . . . 1-4
Installing or Replacing the Ribbon Cartridge . . . . . . . . . . . . . . . .1-5
Attaching the Paper Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Plugging in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Connecting the Printer to Your Computer . . . . . . . . . . . . . . . . . . 1-14
Installing the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Installing the printer software in Windows 95, 98, or NT 4.01-16
Installing the printer software in Windows 3.1 or NT 3.5x 1-18
For DOS programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19
Chapter 2 Printing on Continuous Paper
iii
Setting the Paper Release Lever . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Setting the Paper Thickness Lever. . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Using the Push Tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Loading paper onto the push tractor . . . . . . . . . . . . . . . . . . 2-6
Removing a printed document from the push tractor. . . . 2-11
Removing the push tractor . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Reinstalling the tractor in the push position . . . . . . . . . . . . 2-13
Using the Tractor in the Pull Position . . . . . . . . . . . . . . . . . . . . . . 2-14
Installing the tractor in the pull position . . . . . . . . . . . . . . . 2-14
Loading paper onto the pull tractor . . . . . . . . . . . . . . . . . . . 2-16
Removing the paper from the pull tractor. . . . . . . . . . . . . . 2-21
Using two tractors in the push/pull combination . . . . . . . 2-22
Removing the pull tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24
Loading Multipart Forms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26
Loading Continuous Paper With Labels. . . . . . . . . . . . . . . . . . . . 2-27
Removing continuous paper with labels. . . . . . . . . . . . . . . 2-28
Switching Between Printing on Continuous Paper and Printing on Sin-
gle Sheets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29
Switching to printing on single sheets . . . . . . . . . . . . . . . . . 2-29
Switching to printing on continuous paper. . . . . . . . . . . . . 2-30
Adjusting the Top-of-Form Position . . . . . . . . . . . . . . . . . . . . . . . 2-31
Advancing the Paper to the Tear-Off Edge . . . . . . . . . . . . . . . . . 2-34
Using the Tear Off/Bin button . . . . . . . . . . . . . . . . . . . . . . . 2-34
Advancing the paper to the tear-off position automatically2-35
Adjusting the tear-off position . . . . . . . . . . . . . . . . . . . . . . . 2-35
Chapter 3 Printing on Single Sheets
Using Single Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Available paper types and paper slots. . . . . . . . . . . . . . . . . 3-2
Loading single-sheet multipart forms . . . . . . . . . . . . . . . . . 3-4
Loading envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Loading postcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Loading Single Sheets in the Top Paper Slot . . . . . . . . . . . . . . . . 3-8
Loading Single Sheets in the Front Paper Slot . . . . . . . . . . . . . . . 3-11
iv
Chapter 4 Using the Printer Software
About Your Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Using the Printer Driver With Windows 95 and 98 . . . . . . . . . . . 4-3
Accessing the printer driver from Windows applications . 4-3
Accessing the printer driver from the Start menu. . . . . . . . 4-5
Printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . . 4-5
Using the Printer Driver With Windows 3.1. . . . . . . . . . . . . . . . . 4-12
Accessing the printer driver from Windows applications . 4-12
Accessing the printer driver from the Control Panel . . . . . 4-14
Printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . . 4-14
Using the Printer Driver With Windows NT 4.0 . . . . . . . . . . . . . 4-16
Accessing the printer driver from Windows applications . 4-16
Accessing the printer driver from the Start menu. . . . . . . . 4-18
Printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . . 4-18
Using the Printer Driver With Windows NT 3.5x . . . . . . . . . . . . 4-25
Accessing the printer driver from Windows applications . 4-25
Accessing the printer driver from the Control Panel . . . . . 4-27
Printer driver settings overview. . . . . . . . . . . . . . . . . . . . . . . 4-28
Using the EPSON Remote! Utility . . . . . . . . . . . . . . . . . . . . . . . . . 4-30
Installing EPSON Remote! . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30
Accessing EPSON Remote! . . . . . . . . . . . . . . . . . . . . . . . . . . .4-30
Chapter 5 Changing Printer Settings From the Printer’s Control
Panel
Selecting a Built-In Font and Pitch . . . . . . . . . . . . . . . . . . . . . . . . .5-2
About Your Printer’s Default Settings . . . . . . . . . . . . . . . . . . . . . . 5-4
Changing default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-10
Chapter 6 Using EPSON Status Monitor 3
About the EPSON Status Monitor 3 Utility. . . . . . . . . . . . . . . . . . 6-2
Accessing EPSON Status Monitor 3. . . . . . . . . . . . . . . . . . . . 6-2
v
Chapter 7 Troubleshooting
Using the Error Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Problems and Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
Power supply problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-5
Single-sheet paper loading or feeding problems . . . . . . . . 7-6
Continuous paper loading or feeding problems . . . . . . . . 7-8
Wrong top-of-form position . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Wrong tear-off position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Printing or printout quality problems . . . . . . . . . . . . . . . . . 7-11
Clearing Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
Aligning Vertical Lines in Your Printout . . . . . . . . . . . . . . . . . . . 7-17
Printing a Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18
Printing a Hex Dump. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19
Appendix A Enhancing Your Printer With Options
Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Paper handling options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Optional interface cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Using the Optional Cut-Sheet Feeders . . . . . . . . . . . . . . . . . . . . . A-5
Installing an optional cut-sheet feeder. . . . . . . . . . . . . . . . . A-6
Loading paper in the single-bin cut-sheet feeder. . . . . . . . A-8
Loading paper in the high-capacity cut-sheet feeder. . . . . A-12
Assembling the double-bin cut-sheet feeder. . . . . . . . . . . . A-16
Selecting your paper path (bin 1 or bin 2) . . . . . . . . . . . . . . A-17
Switching between continuous paper and single-sheet paper in
the cut-sheet feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-18
Using the Roll Paper Holder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-20
Assembling the roll paper holder . . . . . . . . . . . . . . . . . . . . . A-20
Installing the roll paper holder . . . . . . . . . . . . . . . . . . . . . . . A-21
Loading roll paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-22
Removing roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-24
Using an Optional Front Sheet Guide . . . . . . . . . . . . . . . . . . . . . . A-25
Installing the front sheet guide . . . . . . . . . . . . . . . . . . . . . . . A-25
Loading paper in the front sheet guide . . . . . . . . . . . . . . . . A-27
Installing an Interface Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-29
vi
Appendix B Cleaning and Transporting the Printer
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
Transporting the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
Appendix C Specifications
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-2
Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-6
Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-6
Paper alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-10
Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-11
Safety approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .C-14
CE marking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-14
Command Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-15
EPSON ESC/P2 control codes . . . . . . . . . . . . . . . . . . . . . . . . C-15
IBM 2390 Plus emulation control codes . . . . . . . . . . . . . . . . C-19
Character Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-20
International character sets for the Italic table . . . . . . . . . . . C-31
Appendix D Customer Support Information
Contacting Customer Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-2
For North American Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-3
Electronic support services . . . . . . . . . . . . . . . . . . . . . . . . . . . D-3
Automated telephone services . . . . . . . . . . . . . . . . . . . . . . . . D-3
For United Kingdom and the Republic of Ireland Users. . . . . . . D-5
Enquiry Desk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-5
Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-5
Faxon EPSON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-6
EPtec-Bulletin Board Service for latest drivers and utilitiesD-6
World Wide Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .D-7
For Australian Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-7
EPSON FAXBACK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-7
EPSON Bulletin Board System . . . . . . . . . . . . . . . . . . . . . . . .D-7
vii
Internet URL http://www.epson.com.au. . . . . . . . . . . . . . D-7
Your dealer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-8
EPSON Helpdesk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-8
For Singapore Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-8
For Hong Kong Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-9
Internet home page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-9
Electronic bulletin board system. . . . . . . . . . . . . . . . . . . . . . D-9
Technical support hotline. . . . . . . . . . . . . . . . . . . . . . . . . . . . D-9
For Philippines Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-10
Glossary
Index
viii
Getting to Know Your Printer
Your EPSON® LQ-580/LQ-570e 24-pin dot matrix printer
provides high-quality printing and great performance in a
compact design.
LQ-570e is the name used in the United States, Canada and Latin
America.
Features include:
❏
A variety of paper paths to suit your printing needs
❏
The ability to handle a wide range of paper types, including
continuous paper, multipart forms with one original and up
to four copies, labels, single sheets, envelopes, and postcards
❏
High-speed printing of up to 400 characters per second at 10
characters per inch
Your printer also comes with printer driver software, the EPSON
Status Monitor 3 utility for Microsoft
4.0 that lets you check the status of your printer quickly and easily,
and other software. In addition, many options are available to suit
your individual needs.
®
Windows® 95, 98, or NT
Getting to Know Your Printer
1
Easy-to-Use Features
This section highlights some easy-to-use features that you’ll find
helpful.
❏
Use the
If you load paper in the push tractor, you can use the tear-off
feature to advance your continuous paper to the printer’s tearoff edge when you finish printing. Then you can easily tear
off printed sheets and save paper normally lost between
documents. For more information, see Chapter 2.
tear-off feature
to save paper
.
2
Getting to Know Your Printer
❏
Use the
paper release lever
to change the paper path without
removing continuous paper from the push tractor.
When using the paper release lever, you can easily switch to
printing on single sheets without removing the continuous
paper loaded in the push tractor. For more information, see
Chapter 2.
paper release lever
❏
Use the
micro adjust feature
to adjust the top-of-form and
tear-off positions. (See the Glossary for explanations of the
top-of-form and tear-off positions.)
The micro adjust feature allows you to move the paper
forward or backward in 1/180-inch increments so that you can
make precise adjustments to the top-of-form and tear-off
positions. For more information, see Chapter 2.
Getting to Know Your Printer
3
Available Paper Paths
Your printer provides a variety of paper paths for printing on
continuous and single-sheet paper. As described below, paper can
be fed into the printer from the top, front, bottom, or rear. You can
select the paper path that best suits your current printing needs.
Printing on continuous paper
You can choose from two tractor positions (push and pull) and
three paper entry slots (front, rear, and bottom) for continuous
paper printing. This section helps you determine which paper
paths and tractor positions are best for your continuous paper
printing needs. See the appropriate sections in Chapter 2 for
tractor installation and paper loading instructions.
Using the push tractor
If you often need to tear off sheets of continuous paper (for
example, if you are printing purchase orders or sales slips), it is
best to use the push tractor. This allows you to use the printer’s
tear-off edge to easily tear off printed sheets of continuous paper
at the perforation. Also, when continuous paper is loaded on the
push tractor, you can load single sheets of paper from the paper
guide without removing the continuous paper from the tractor.
The tractor is installed in the rear push position when the printer
is shipped. See the table below for details about the corresponding
paper-feeding path.
Tractor position Description
Caution:
Do not load co ntinuous paper with labels in the rear
slot; the labels may come off their backing sheet
inside the printer and cause a paper jam.
push
4
Getting to Know Your Printer
Using a pull tractor
If you often print on thick or heavy continuous paper, such as
multipart forms or continuous paper with labels, use a tractor in
the pull position. The pull tractor provides you with the best
paper jam prevention, and allows you to load continuous paper
from the front, rear, or bottom of the printer. However, you cannot
use the tear-off feature with the pull tractor.
Note:
If you plan to use a tractor in the pull position, you can remove the tractor
from the rear push position and reinstall it in the pull position, or you
✽
can purchase an optional tractor unit (C80020
) and install it in the
pull position. See Chapter 2 for instructions.
You can use the front, bottom, or rear paper slot with the pull
tractor.
Paper slot Description
If you print on thick paper such as multipart forms or
continuous paper with labels, use the front paper
slot because this paper path is almost straight. This
reduces the chance of paper jams.
front
bottom
The bottom paper slot has the straightest paper
path, so it is the best slot to use when printing on
thick paper, such as multipart forms or continuous
paper with labels.
Note:
When loading paper in the bottom slot, be sure to
use a printer stand with an opening large enough
for the paper to feed through it without obstruction
Getting to Know Your Printer
.
5
You can also load continuous paper from the rear
pull tractor position.
Note:
Paper loaded from the rear slot results in a curved
rear
paper path, which may affect loading
performance, so use the front or bottom slot
whenever possible.
Caution:
Do not load co ntinuous paper with labels in the rear
slot; the labels may come off their backing sheet
inside the printer and cause a paper jam.
Using the push and pull tractor in combination
You can improve paper feeding and reduce paper jams by using
two tractors at the same time. This is especially helpful for
printing on continuous preprinted forms or multipart forms and
for printing high-quality graphics.
Combination Description
To use the push tractor with the pull tractor, you
need to purchase the optional pull tractor
(C80020✻) and install it in the pull position.
Caution:
rear push
and pull
Do not load continuous paper with labels onto the
push tractor even when it is used in combination
with the pull tractor. If you load continuous paper
with labels onto th e rear push/pull tractor, the labels
may come off their backing sheet inside the printer
and cause a paper jam.
Note:
For more information on how to use two tractors in the push and pull
combination, see “Using two tractors in the push/pull combination” on
page 2-22.
6
Getting to Know Your Printer
Printing on single sheets
You can load single sheets from the top or the front of the printer.
You can load ordinary single sheets from either position, even
with continuous paper already loaded in the push tractor.
This section helps you determine which paper slot best suits your
single-sheet printing needs. See Chapter 3 for paper loading
instructions.
Loading paper in the top slot
You can load ordinary single sheets, envelopes, or postcards in
the top slot.
Note:
Load envelopes in the top slot only.
Getting to Know Your Printer
7
Loading paper in the front slot
You can load ordinary single sheets, single-sheet multipart forms,
or postcards in the front slot.
Note:
Always use the front paper slot to load single-sheet multipart forms.
Options
Your printer comes with everything necessary to print on
continuous paper and single sheets using a variety of paper paths.
By adding options, such as a cut-sheet feeder, pull tractor unit,
roll paper holder, or front sheet guide, you can further expand
your printer’s versatility. Optional interface cards are also
available to supplement your printer’s built-in parallel interface.
For more information on options for your printer, see Appendix
A, “Enhancing Your Printer With Options.”
8
Getting to Know Your Printer
Ribbon Cartridge
Your printer uses the following ribbon cartridges:
EPSON black ribbon cartridge #7753
EPSON film ribbon cartridge #7768
When printing becomes faint, you need to replace the ribbon
cartridge. Genuine EPSON ribbon cartridges are designed and
manufactured to work properly with your EPSON printer. They
ensure proper operation and long life of the print head and other
printer parts.
To replace a used ribbon cartridge, follow the instructions in
“Installing or Replacing the Ribbon Cartridge” on page 1-5.
Note:
Use the optional film ribbon cartridge when you want especially high
quality printing. For everyday operations, use the standard black ribbon
cartridge.
Important Safety Instructions
Read all of these instructions and save them for later reference.
Follow all warnings and instructions marked on the printer.
❏
Do not place the printer on an unstable surface or near a
radiator or heat source.
❏
Place the printer on a flat surface. The printer will not operate
properly if it is tilted or at an angle.
❏
Do not block or cover the openings in the printer’s cabinet.
Do not insert objects through the slots.
❏
Use only the type of power source indicated on the printer’s
label.
Getting to Know Your Printer
9
❏
Connect all equipment to properly grounded power outlets.
Avoid using outlets on the same circuit as photocopiers or air
control systems that regularly switch on and off.
❏
Do not use a damaged or frayed power cord.
❏
If you use an extension cord with the printer, make sure the
total ampere rating of all devices plugged into the extension
cord does not exceed the cord’s ampere rating. Also, make
sure the total of all devices plugged into the wall outlet does
not exceed the wall outlet’s ampere rating.
❏
Unplug the printer before cleaning, and clean it with a damp
cloth only.
❏
Do not spill liquid on the printer.
❏
Except as specifically explained in this guide, do not attempt
to service the printer yourself.
❏
Unplug the printer and refer servicing to qualified
personnel under the following conditions:
If the power cord or plug is damaged; if liquid has entered the
printer; if the printer has been dropped or the cabinet
damaged; or if the printer does not operate normally or
exhibits a distinct change in performance. Adjust only those
controls that are covered by the operating instructions.
❏
K
10
Getting to Know Your Printer
Printer parts marked with this symbol may be hot.
Turn off the printer and let it cool for a few minutes
before you touch any printer part marked with this
symbol.
❏
If you plan to use the printer in Germany, observe the
following:
To provide adequate short-circuit protection and overcurrent protection for this printer, the building installation
must be protected by a 16 amp circuit breaker.
Note for German-speaking users:
Bei Anschluß des Druckers an die Stromversorgung muß
sichergestellt werden, daß die Gebäudeinstallation mit einem 16 AÜberstromschalter abgesichert ist.
Print Head Caution Symbol
The symbol on the print head indicates that this
part may be hot. Never touch the print head just
K
after the printer has been used. Let the print head
cool for a few minutes before touching it.
ENERGY STAR Compliance
As an
determined that this product meets the
TAR guidelines for energy efficiency.
S
The International
voluntary partnership with the computer and office equipment
industry to promote the introduction of energy-efficient personal
computers, monitors, printers, fax machines, copiers, and scanners
in an effort to reduce air pollution caused by power generation.
NERGY STAR Partner, EPSON has
E
NERGY
E
NERGY STAR Office Equipment program is a
E
Getting to Know Your Printer
11
For United Kingdom Users
Use of options
Epson (UK) Limited shall not be liable against any damages
or problems arising from the use of any options or consumable
products other than those designated as Original EPSON
Products or EPSON Approved Products by Epson (UK) Limited.
Safety information
Warning:
w
If you have to fit a plug:
As the colours of the mains lead of this appliance may not match
coloured markings used to identify the terminals in a plug, please
proceed as follows:
The green and yellow wire must be connected to the terminal in
the plug which is marked with the letter E or the Earth symbol (
The blue wire must be connected to the terminal in the plug
marked with the letter N.
The brown wire must be connected to the terminal in the plug
marked with the letter L.
This appliance must be earthed. Refer to the rating plate for
voltage and check that the appliance voltage corresponds to the
supply voltage.
Important: The wires in the mains lead fitted to this appliance
are coloured in accordance with the following code:
Green and yellow — Earth
Blue — Neutral
Brown — Live
G
).
12
Getting to Know Your Printer
If damage occurs to the plug, replace the cord set or consult a
qualified electrician.
Replace fuses only with a fuse of the correct size and rating.
How To Use Your Manuals
This
User’s Guide
using your printer. The
the printer summarizes basic information on how to use the
printer.
provides detailed information on setting up and
Quick Reference Guide
that also comes with
Warnings, Cautions, and Notes
This guide uses the following conventions:
Warnings
must be followed to avoid bodily injury.
w
Cautions
must be observed to avoid damage to your equipment.
c
Notes
of your printer.
contain important information and useful tips on the operation
Getting to Know Your Printer
13
14
Getting to Know Your Printer
Chapter 1
Setting Up the Printer
Unpacking the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Positioning the continuous paper supply. . . . . . . . . . . . . . . . 1-4
Installing or Replacing the Ribbon Cartridge . . . . . . . . . . . . . . . . . 1-5
Attaching the Paper Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Plugging in the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Connecting the Printer to Your Computer . . . . . . . . . . . . . . . . . . . 1-14
Installing the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Installing the printer software in Windows 95, 98,
or NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Installing the printer software in Windows 3.1
or NT 3.5x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
For DOS programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
1
Setting Up the Printer
1-1
Unpacking the Printer
Besides this guide, your printer box should include an EPSON
printer software CD-ROM, a Notice Sheet, and the following
items:
printer
power cord
Note:
Depending on your printer model, the power cord may be permanently
attached to the printer. Also, the shape of the power cord plug varies
depending on the country of purchase; be sure the plug you have is the
right one for your location.
Caution:
c
There are several models of the printer designed for different
voltages, and it is not possible to adjust the printer for use with
another voltage. If the label on the back of the printer does not
show the correct voltage for your country, contact your dealer.
paper guide
ribbon cartridge
1-2
Setting Up the Printer
You must remove all protective materials packed around and
inside your printer before you set it up and turn on the power.
Follow the directions on the Notice Sheet (packed with the
printer) to remove these materials.
Save all packing and protective materials in case you need to ship
the printer in the future. It should always be transported in its
original packaging or equivalent materials.
Choosing a Place for the Printer
Follow the guidelines below when selecting a location for your
printer.
❏
Place the printer on a flat, stable surface. The printer will not
operate properly if it is tilted or at an angle.
❏
Place the printer where you can easily connect it to a network
interface cable, if necessary.
❏
Leave adequate room around the printer for easy operation
and maintenance.
1
❏
Avoid using or storing the printer in places subject to rapid
changes in temperature and humidity. Keep it away from
direct sunlight, strong light, heat sources, or excessive
moisture or dust.
❏
Avoid places subject to shocks and vibrations.
❏
Place the printer near a wall outlet where you can easily
unplug the power cord.
Note for French-speaking users:
Placez l'imprimante près d'une prise de contact où la fiche peut être
débranchée facilement.
Setting Up the Printer
1-3
❏
Avoid electrical outlets controlled by wall switches or
automatic timers. An interruption in power can erase
information in the memory of your printer or computer.
Also avoid outlets on the same circuit as large motors or other
appliances that can cause voltage fluctuations.
❏
Keep the entire computer system away from potential sources
of electromagnetic interference, such as loudspeakers or the
base units of cordless telephones.
❏
Use a grounded power outlet; do not use an adapter plug.
❏
Make sure the paper path is clear and unobstructed before
you print on continuous paper. (See the next section.)
If you plan to use a printer stand, follow these guidelines:
❏
Use a stand that supports at least 20 kg (44 lb).
❏
Never use a stand that tilts the printer. The printer should
always be kept level.
❏
Position your printer’s power cord and interface cable so they
do not interfere with paper feeding. If possible, secure the
cables to a leg of the printer stand.
Positioning the continuous paper supply
Before using continuous paper, make sure you line up your paper
supply with the tractor feeder so the paper feeds smoothly into
the printer, as shown below.
rear front bottom
1-4
Setting Up the Printer
Installing or Replacing the Ribbon Cartridge
1
EPSON recommends the use of genuine EPSON black ribbon
cartridges (#7753) or EPSON film ribbon cartridge (#7768).
Products not manufactured by EPSON may cause damage to your
printer not covered by warranties.
Warning:
w
1. Make sure the printer is turned off.
You will need to move the print head by hand to install or replace
the ribbon cartridge. If you have just used the printer, the print
head may be hot; let it cool for a few minutes before touching it.
Caution:
c
2. If the printer is connected to an electrical outlet, unplug it from
the outlet.
Moving the print head while the printer is on may damage
the printer.
Setting Up the Printer
1-5
3. Lift the printer cover by its back edge and then pull it straight
up and off.
4. Push up the tabs on each side of the paper tension unit and
lift the unit up and off the printer. Store the paper tension
unit in a safe place.
1-6
Note:
When the pull tractor is installed, it is not necessary to remove the
paper tension unit.
Setting Up the Printer
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