Epson LQ-570e, LQ-580 Quick Reference Guide

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®
24-Pin Dot Matrix Printer
Quick Reference Guide
Read your
User's Guide
first for complete instructions, and then use this guide any time you need information about the topics in this guide.
Contents
Loading Continuous Paper Onto the Push
Tractor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Removing the Printed Document From
Removing Continuous Paper With Labels . . . . 5
Replacing the Ribbon Cartridge . . . . . . . . . . . 6
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . 12
If Your Printer Stops Printing Unexpectedly . . . 15
EPSON is a registered trademark of SEIKO EPSON CORPORATION. Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 1999 by SEIKO EPSON CORPORATION, Nagano, Japan Printed inJapan
4011805 xxx-00
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Loading Continuous Paper Onto the Push Tractor

To load continuous paper onto the rear push tractor, follow these steps:
1
paper guide
paper guide cover
Turn off the printer, then open the paper guide cover and remove the paper guide.
2
Open both sprocket covers, and fit the first three holes of the paper, printable side down, over the tractor pins. Then close the sprocket covers.
Q
To feed continuous paper to the standby position where you can remove it easily, press the
Load/Eject
button.
Note:
Load continuous paper that has a clean, straight edge to avoid paper jams.
Q
When you load continuous paper of a different size or thickness, adjust the position of the sprockets or change the paper thickness lever setting. See Chapter 2 of the instructions.
User’s Guide
for
2
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3 4
Loading Continuous Paper Onto the Push Tractor
Attach the paper guide, then lift the center section of the paper guide up and lay it flat.
Close the paper guide cover, and make sure the paper release lever is set to the push tractor position.
3
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Removing the Printed Document From the Push Tractor

To remove the printed document from the push tractor, follow the steps below. To remove labels or continuous paper from the pull tractor, see Chapter 2 of the
1 2
Make sure the Tear Off/Bin lights are flashing. (You may need to press the
Tear Off/Bin
that your paper is at the current tear-off position.
button.) This indicates
User’s Guide
.
Q
When you resume printing, the printer automatically feeds the paper backward to the top-of-form position, and begins printing.
Open the paper path guide cover, and tear off the printed document using the printer’s tear-off edge.
Q
To feed continuous paper backward from the tear-off position into the standby position, press the button.
Load/Eject
4
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Removing Continuous Paper With Labels

Removing the Printed Document From the Push Tractor
Removing Continuous Paper With Labels
To avoid peeling labels off the backing sheet and jamming the printer, follow the steps below when you remove continuous paper with labels from the pull tractor.
Caution:
c
Note:
See your User's Guide for details on using the pull tractor.
When you load labels, be sure to use the tractor in the pull position and load the labels from the front or bottom. Do not load continuous paper with labels in the rear paper slot: the labels may come off their backing sheet inside the printer and cause a paper jam.
1
Make sure that the printer is not printing. You may need to press the
Pause
(When the printer is paused, the light is on.)
button to pause the printer.
2
Pause
3
Hold down the remaining labels from the printer.
Caution:
Never feed labels backward using the
c
Load/Eject or Tear Off/Bin button. When fed backward, labels can easily come off the backing sheet and cause a paper jam.
LF/FF
button to eject the
Tear off the supply of continuous labels at the perforation nearest the paper entry slot.
5
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Replacing the Ribbon Cartridge

Your printer uses an EPSON black ribbon cartridge #7753 or EPSON film ribbon cartridge #7768.
To replace the ribbon cartridge, follow the steps below.
1
Turn off the printer. The power switch is located on the left side of the printer.
Caution:
c
Moving the print head while the printer is on may damage the printer.
3
Open the paper guide cover. Then lift the printer cover by its back edge and pull it straight up and off.
2
Unplug the printer from the electrical outlet.
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4 5
Replacing the Ribbon Cartridge
Push up the tabs on each side of the paper tension unit and lift the unit up and off the printer. Store the paper tension unit in a safe place. When the pull tractor is installed, it is not necessary to remove the paper tension unit.
Make sure the print head is not hot; if it is, let it cool for a few minutes before touching it. Then slide the print head to the middle of the printer by hand.
7
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Replacing the Ribbon Cartridge
ribbon-tightening knob
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Grasp the cartridge by its handle and pull it straight up.
Take out a new ribbon cartridge. Turn the ribbon-tightening knob in the direction of the arrow to remove any slack in the ribbon.
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Replacing the Ribbon Cartridge
Hold the ribbon cartridge by its handle and push it firmly down into position. Then press on both ends of the cartridge to make sure the plastic hooks fit into the slots.
Use a pointed object, such as a ball point pen, to guide the ribbon between the print head and ribbon guide. Turn the ribbon-tightening knob to help feed the ribbon into place.
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Replacing the Ribbon Cartridge
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Slide the print head from side to side to make sure it moves smoothly. Also check that the ribbon is not twisted or creased.
To replace the paper tension unit, lower it onto the printer's mounting pegs. Then press down both ends of the unit until it clicks into place.
10
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12
Replace the printer cover and then close the paper guide cover.
11
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Clearing Paper Jams

To clear a paper jam, follow these steps:
1
Turn off the printer.
2
If an ejected sheet of paper is stuck on the paper guide, remove it.
3
Remove the printer cover. If continuous paper is jammed in the rear slot, also remove the paper guide.
12
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Clearing Paper Jams
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If continuous paper is jammed inside the printer, tear off the supply at the perforation nearest the paper entry slot.
Turn the knob on the left side of the printer away from you to eject the paper in the printer. Remove any remaining pieces of paper.
Caution:
Use the knob to clear paper jams only
c
when the printer is off. Otherwise, you may damage the printer or lose the top-of­form position or tear-off position.
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Clearing Paper Jams
6
Attach the paper guide, if necessary.
7
Replace the printer cover and then close the paper guide cover.
8
Turn on the printer. Make sure the
Paper Out
and
Pause
lights are off.
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If Your Printer Stops Printing Unexpectedly...

Check the printer’s control panel lights and follow the appropriate instructions below. For more information, see Chapter 7 of your
Cause Solution
User’s Guide

The printer stops printing and the Pause light is on.

.
The printer is paused. Press the
You moved the paper release lever while paper from another paper source was in the paper path.
Move the paper release lever back to the appropriate position and press the out of the paper path. Then set the lever to the position you want to use. Press the light, if necessary.
* If you are using the pull tractor, see your
User’s Guide
for instructions.
Pause
button to resume printing.
Load/Eject
Pause
*
button to feed the paper
button to turn off the Pause

The Paper Out and Pause lights are on.

Cause Solution
No paper is loaded in the selected paper source or paper is not loaded correctly.
Load paper in the printer, then press the turn off the Pause light, if necessary.
Paper is jammed in the printer. See “Clearing Paper Jams” on page 12.
Pause
button to

The Paper Out light is flashing and the Pause light is on.

Cause Solution
Continuous paper is not fed to the standby position.
Tear off the printed document at the perforation; then press
Load/Eject
the standby position. Press the
button. The printer feeds the paper to the
Pause
button to turn off the
Pause light.
A single sheet of paper is not fully ejected. Press the
the
Load/Eject
Pause
button to turn off the Pause light, if necessary.
button to eject the sheet. Then press
Paper is jammed in the printer. See “Clearing Paper Jams” on page 12.
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