This manual describes the LC-4511,4521 dot matrix printer.
It is designed for use as a reference for periodic inspections and maintenance procedures to be executed by
service personnel. It is not intended for the general user. Users of this manual should have a basic knowledge
and understanding of the English language.
• This manual is divided into the following sections:
Chapter 1General Specifications
Chapter 2Theory of Operation
Chapter 3Adjustments
Chapter 4Parts Replacement
Chapter 5Maintenance and Lubrication
Chapter 6Troubleshooting
Chapter 7Parts List
H: half-dot
(S) : Standard mode only
(I) : IBM mode only
EnvironmentOperating temperature: 41°F to 95°F (5°C to 35°C)
Storage temperature:–22°F to 149°F (–30°C to 65°C)
Operating humidity:30% to 80% (non-condensing)
Storage humidity:20% to 90% (non-condensing)
PaperCut-sheet (manual feeding)
Paper width:7” to 16.54” / 178 to 420 mm
Paper length:5.5” to 14” / 140 to 356 mm
Paper thickness:0.00276” to 0.00472” / 0.07 to 0.12 mm
Paper weight:14 to 24 lbs. / 52 to 90 g/m2 / 45 to 77 kg
Cut-sheet (with optional automatic sheet feeder)
Paper size:B5, A4, LT, B4, A3, Legal
Paper thickness:0.00315” to 0.00472” / 0.08 to 0.12 mm
Paper weight:16 to 24 lbs. / 60 to 90 g/m2 / 52 to 77 kg
Hopper:50 sheets of 64 g/m
30 sheets of 80 g/m
Stacker:10 sheets
Fanfold (with push tractor feeder)
Paper width:4” to 16.5” / 101.6 to 419 mm
Paper thickness:0.00276” to 0.00433” / 0.07 to 0.11 mm (one-ply)
0.01378” / 0.35 mm maximum (total thickness of multi-ply
paper, non-carbon)
Paper weight:14 to 22 lbs. / 52 to 82 g/m2 / 45 to 70 kg (one-ply)
11 to 14 lbs. / 40 to 52 g/m2 / 34 to 45 kg (multi-ply)
Copies:Original + 1 or 2 (Normal Mode)
Original + 3 or 4 (Multi-Part Mode)
* Multi-Part Mode is recommended when using optional
pull tractor unit.
Fanfold (with optional pull tractor feeder)
Paper width:4” to 16.0” / 101.6 to 406 mm
Paper thickness:0.00276” to 0.00433” / 0.07 to 0.11 mm (one-ply)
0.01378” / 0.35 mm maximum (total thickness of multi-ply
paper, non-carbon)
Paper weight:14 to 22 lbs. / 52 to 82 g/m2 / 45 to 70 kg (one-ply)
11 to 14 lbs. / 40 to 52 g/m2 / 34 to 45 kg (multi-ply)
Copies:Original + 1 or 2 (Normal Mode)
Original + 3 or 4 (Multi-Part Mode)
Labels
Backing sheet:4.5” to 16.5” / 114 to 419 mm
Thickness
Backing sheet:0.00268” to 0.0035” / 0.07 to 0.09mm
Total:0.0075” / 0.19mm max.
2
2
– 4 –
GENERAL SPECIFICATIONS
EmulationStandard Mode:EPSON ESC/P (24-pin)
NEC Graphic compatible
IBM Mode:Proprinter XL24E
InterfaceStandard:Centronics parallel
Option:RS-232C/RS-422 serial
Ribbon TypeOn-carriage, dedicated
Monochrome (Y24WH), Black only
Ribbon Life2.5 million characters (Draft 10 cpi)
Power Supply120V AC +10%/–17%, 230V AC +14%/–13%; 50/60Hz
(depending on country of purchase)
Power Consumption
LC-452114W during standby / 63W during ASCII draft printing
LC-45119W during standby / 45W during ASCII draft printing
OptionsPT-15HA Pull Tractor Unit
SF-15HA Single-Bin Automatic Sheet Feeder
IS-8H192 Serial Interface Unit
IS-32H768 Serial Interface Unit
SPC-8K Serial-To-Parallel Converter
U.S.A.ONONONONONJapanONONONOFFON
FranceOFFONONONONNorwayOFF ONONOFF ON
GermanyONOFF ONONONDenmark-2ONOFFONOFFON
EnglandOFF OFFONONONSpain-2OFFOFF ONOFFON
Denmark-1ONONOFFONONLatin AmericaONONOFFOFF ON
SwedenOFFONOFF ONONKoreaOFF ONOFF OFFON
ItalyONOFF OFF ONONIrelandONOFF OFF OFF ON
Spain-1OFF OFF OFF ONONLegalOFF OFF OFF OFF ON
RomanONONONONON
SanserifOFF ONONONON
CourierONOFF ONONON
PrestigeOFF OFF ONONON
OratorOFF OFF OFF ONON
Option
ScriptONONOFF ONONCinemaONOFF OFF OFF ON
OCR-BOFF ONOFF ONONCode 39OFF OFF OFF OFF ON
OCR-AONOFF OFF ONONUPC/EANONONONONOFF
Orator-2ONONONOFF ONOld-StileOFF ONONONOFF
TW-LightOFF ONONOFF ONFirenzeONOFF ONONOFF
L-GothicONOFF ONOFF ONArabic NaskhOFF OFF ONONOFF
BlippoOFF OFF ONOFF ONArabic KoufiONONOFF ONOFF
H-GothicONONOFF OFF ON
OraneOFF ONOFF OFF ON
Arabic Naskh-Eilani
OFF ONOFF ONOFF
– 9 –
GENERAL SPECIFICATIONS
4.Parallel Interface
4-1. General Specifications
ItemSpecifications
InterfaceCentronics-compatible
Synchronization SystemVia externally supplied STROBE pulse
I/F ProtocolUsing ACK and BUSY signals
Logic LevelCompatible with TTL level
ACK
Data
STROBE
(EDS B-6 : ON)
STROBE
(EDS B-6 : OFF)
BUSY
5µs
5µs
tttt
t : More than 0.5µs
Fig. 1-6 Timing Charts for Parallel Interface
4-2. Connector Signals
PinNameFunction
1STROBEGoes low for ≥ 0.5µs when active.
2DATA0
3DATA1
4DATA2
5DATA3
6DATA4
7DATA5
8DATA6
9DATA7
10ACK10µs low to acknowledge receipt of data.
11BUSYPrinter sets line low when ready to receive data.
12PAPERHigh when paper runs out.
13SELECTHigh when printer is on-line.
14AFXTPrinter ignores this signal.
15Not used.
16SIGNAL GNDSignal ground
17CHASSISChassis ground (isolated from signal ground)
18+5V+5V DC output from printer
19~30GNDTwisted pair ground return
31RESETPrinter is reset when this signal goes low.
32ERRORLow when printing cannot continue due to error.
33EXT GNDExternal ground
34~35Not used
36SELECT INPrinter ignores this signal.
These signals represent information for the 1st through 8th bit of
parallel data, respectively. Each signal is HIGH when data is logical 1,
and LOW when logical 0.
– 10 –
GENERAL SPECIFICATIONS
5.Serial Interface (optional)
When using the serial interface, the optional Serial-Parallel Converter must be connected to the printer.
Start bit1
Data bits7 or 8 (selectable)
Parity bitOdd, even, none (selectable)
Stop bitsOne or more
Signal polarity
MarkLogical 1 (A is –0.2 V or less than B)
SpaceLogical 0 (A is +0.2 V or more than B)
HandshakingDTR, XON/XOFF, ETX/ACK
Data buffer32 kbytes (standard)
– 11 –
GENERAL SPECIFICATIONS
5-2. Connector Signal and Functional Descriptions (SPC-8K, IS-8H192)
Pin No.Signal nameDirectionFunction
1GND—
2TXDOUT
3RXDIN
4RTSOUT
5CTS—
6NC
7GND—
8~10NC
11RCHOUT
12~19NC
20DTROUT
21~25NC
Printer chassis ground.
This pin carries data from the printer.
This pin carries data to the printer.
Always space.
This signal is space when the computer is ready to send data.
The printer does not check this pin.
Unused.
Signal ground.
Unused.
The printer sets this signal to space when it is ready to receive data.
This line carries the same signal as pin 20.
Unused.
The printer sets this signal to space when it is ready to receive data.
Unused.
5-3. DIP Switch Settings (SPC-8K, IS-8H192)
SwitchONOFF
18 data bits7 data bits
2No parityParity checked
3
4
5Odd parityEven parity
6
7Data transfer rate – see table below
8
All switches are set to ON before the printer leaves the factory.
These settings can be changed in the EE-PROM mode by writing data directly to the EE-PROM on the main logic board:
Setting EE-PROM mode
• Send <ESC><SUB>(09)H command.
Canceling EE-PROM mode
• Initialize the printer by sending <ESC>@
6-2. Explanation of special control codes
<ESC>@Exits printer from EE-PROM mode and initializes the printer.
<ESC>M@Returns all data in the EE-PROM to the factory settings. After the buffer is cleared, the buzzer sounds. If
the printer is powered off before the buzzer sounds, all data in the buffer is not cleared.
If all data is not cleared from the buffer, operation is not guaranteed. Be sure to allow the buzzer
to sound before you turn the printer off!
<ESC>MWn
CodeFunctionAddressCapacity
<ESC>MW0 <data>Stores data into entire area of EE-PROM. 00H-7FH128bytes
<ESC>MW1nmStores data (m) into the address (n)nH1 byte
<ESC>MW2<data>Stores auto-start software data into40H-5EH30bytes
EE-PROM.5FH-7DH30bytes
• The data (m) used in the commands above are stored in the specified address in order (n).
• When the data to be stored exceeds the specified capacity, subsequent data are ignored.
• Data are stored in the EE-PROM according to the memory map. (See section 3. EDS mode setting and
6-3. EE-PROM Map.)
• After all data are stored, a beep indicates the completion of storage.
• If the printer is powered off during data storage, data stored before power off are valid, but subsequent
operation of the printer is not guaranteed.
Do not power off the printer while data is being stored!
<ESC>MRDumps all data in the EE-PROM to a hard copy.
For an example of using these control codes, see section 6-4. For the corresponding EE-PROM addresses, see the
EE-PROM memory map in section 3-2. EDS mode setting and 6-3 EE-PROM Map.
– 13 –
GENERAL SPECIFICATIONS
6-3. EE-PROM MAP
AddressFunctionFactory data
00HEDS settingFFH
Bit Function10
b0 Emulation
Character Table
b1Standard / EPSON modeGraphicsItalics
IBM modeIBM #2IBM #1
b2 RAM UsageInput Buffer
b3 Auto Sheet FeederNot installedInstalled
b4 Paper out DetectorEnabledDisabled
b5 Multi-Part ModeDisabledEnabled
01HEDS settingFFH
Bit Function10
b0 Graphics DirectionBi-directionalUni-directional
b1 Tear-offDisabledEnabled
b2 Line Spacing1/6"1/8"
b3 Auto LF with CRDisabledEnabled
b4 Zero StyleNormalSlashed
b5 Strobe TimingNormalReverse
00H
7DH<FF> Control Code (00H = Space / 0FH = Null)00H
7EHColour Information00H
7FHEE-PROM Check Code01H
6-4. Rewriting the EE-PROM
Follow this procedure to rewrite the EE-PROM.
(1)Turn the printer on.
(2)Turn the computer on.
(3)Load a BASIC disk in the computer.
(4)Set a sheet of paper in the printer, and press the SET switch.
(5)Enter the program listed below and run the program.
10 LPRINT CHR$(27);CHR$(26);CHR$(&H09) Enters the EE-PROM mode.
20 LPRINT CHR$(27);”MW1";Starts rewriting the EE-PROM.
CHR$(&H01);Address data from &H01 will show
EDS mode from the EE-PROM memory
map.
CHR$(&HFB)Data from &HFB will change the Line
spacing from 1/6" to 1/8".
30 LPRINT CHR$(27);”MR”Dumps all EE-PROM data to hexadeci-
The block diagram of this printer is shown in Fig. 2-1.
Data (From Host Computer)
THEORY OF OPERATION
Print head
LED
Switch
Control
panel board
Power
supply unit
AC Power
Parallel
interface
Gate array
Masked ROM
4M
UVE-PROM
1M
EE-PROM
Main logic board
Driver
CPU
Driver
RAM
Carriage
motor
Detectors
Paper feed
motor
Printer
mechanism
Fig. 2-1 Block Diagram
(1)Main Logic Board
This board receives data from the host computer and stores it in the RAM in the order it arrives. The CPU on this
board reads the data from the RAM, and edits it according to the program stored in the ROM.
When editing is completed, various drive signals from the CPU are sent to the printer mechanism to perform
printing.
Explanation
• CPU TMP90C041
Controls this printer.
• UVE-PROM 1M bit
Contains the program which executes control of the printer. UVE-PROM is not provided with some versions of the
software.
• Masked ROM 4M bit
Contains the character font.
• EE-PROM KM93C46 64 × 16 bits
Contains the data (EDS data and so on) in the memory switch.
• RAM 512K bit
Used as a stack area, work area and data buffer of the CPU.
• Parallel interface
• Gate array (custom IC)
Inputs/outputs several signals.
• Driver
The data edited by the CPU and gate array are sent to the printer mechanism after conversion to the signal for the
print head drive and motor drives.
(2)Control panel board
Panel circuit for manual control of the printer.
(3)Printer Mechanism
Consists of a print head, carriage motor, paper feed motor, and detectors.
(4)Power Supply Unit
Converts AC power to LC-4511 : 33VDC , LC-4521 : 40VDC and 5VDC.
– 21 –
THEORY OF OPERATION
2.General Flow Chart (Main Logic Board)
The flow chart below shows you the general flow of editing and printing operations.
POWER ON
Initialization
Ready state
Read data
Control code
NO
Data processing
NO
Control
code?
YES
processing
Print?
YES
or printing
Return?
YES
No
Data
storage
(Line buffer determination)
(Print out of data)
Return action
Fig. 2-2 General Flow Chart of Editing and Printing
– 22 –
THEORY OF OPERATION
3.Power Supply Circuit
A ringing choke converter type circuit is used with a dropper type circuit in the power supply unit, fulfilling the input and
output conditions described in the chart below.
Voltage RangeMax. Current OutputServiceCircuit Type
The print head consists of 24 needle wires and 24 print solenoids. The following explains how each needle wire
operates during printing.
(1)When the print solenoid is energized, the clapper is attracted by the iron core and the needle wire is driven toward
the platen.
(2)This needle wire hits the platen via the ink ribbon and paper. A single dot is printed on the paper.
(3)When the print solenoid is de-energized, the needle wire is returned to its original position by rebound energy and
spring and clapper holder (leaf spring) force.
Paper
Platen
Spring
Paper guide
Ink ribbon
Clapper holder
Stopper
Clapper
Needle wire
Print solenoid
Guide
Subguide
Iron core
Fig. 2-4 Outline of Print Head Mechanism
– 24 –
THEORY OF OPERATION
4-2. Print Head Carrying Mechanism
The print head carrying mechanism consists of a carriage, timing belt, carriage motor, and home position detector.
Carriage
The carriage is supported horizontally by the carriage stay and rear angle. The carriage moves from side to side with
the print head mounted above it. A timing belt is clamped to the base of the carriage and a shield plate is mounted
at the base for home position detection.
Timing Belt
The timing belt is suspended between the timing pulley of the carriage motor and the timing pulley of the tension
lever. The timing belt maintains a constant tension.
The timing belt is also clamped to the base of the carriage so that it can move the carriage accurately with driving
force from the carriage motor.
Carriage Motor
The carriage motor is a PM (permanent magnet) 4-phase, 48-pole pulse motor driven by pulse signals from the
control circuit. The rotational rate depends on the number of pulses per unit time. By varying this rotational rate
(carriage carrying rate), the size of the horizontal letters can be changed in each print mode.
Fig. 2-5 Print Head Carrying Mechanism
– 25 –
THEORY OF OPERATION
4-3. Ink ribbon feed mechanism
The ink ribbon feed mechanism is linked to the print head carrying mechanism so the ink ribbon always winds
automatically in the same direction while the carriage moves left and right.
The movement of the carriage along the serrated edge of the rear angle of the printer mechanism drives the idler gear. The
rotation of the idler gear is conveyed sequentially to the gears that work and wind the ribbon. The carriage has a clutch
lever that keeps the direction of the cassette gear rotation constant, regardless of the direction of the idler gear rotation
as the carriage moves left and right.
Fig. 2-6 Ribbon feed mechanism
– 26 –
THEORY OF OPERATION
4-4. Paper Feed Mechanism
The paper feed mechanism consists of a paper feed motor, an idler gear, a platen and a traction unit.
The paper feed motor is a PM (Permanent Magnet) 4-phase and 48 pulse motor.
There are two ways of feeding paper into the printer: the friction method and the tractor method. You can select the
method you want to use by setting the release lever on the push tractor unit.
Position of release lever[1][2]
Linkage between tractor gear
and PF idler gear
Platen roller and Pinch rollerPressedNot
Release lever position detectorOFFON
Paper feeding methodFrictionTractor
(1)Friction Method
Friction method is selected when the release lever is position [1].
With this method, paper is pressed between the Platen roller and the Pinch roller therefore, paper is fed as the rollers
turn.
As the paper feed motor is driven, the motor gear, through the idler gear, turns the platen gear in the paper feeding
direction. However, since the tractor gear and the PF idler gear are not linked at this time, the tractor unit will not
be driven.
(2)Tractor Method
Tractor method is selected when the release lever is position [2].
Paper feeding is facilitated by rotation of the sprocket pin of the tractor unit. When the tractor method is selected,
the tractor gear is linked to the PF idler gear, enabling the drive force generated by the paper feed motor to be
transferred to the tractor unit via the idler gear.
Not linkedLinked
Fig. 2-7 Paper Feed Mechanism
– 27 –
THEORY OF OPERATION
4-5. Detectors
(1)Print head temperature detectors
The A/D converter in the CPU detects the print head temperature at power on and before each line begins to print.
+5V+5V
Thermistor
V
REF
L1
AN1
R1
CPU
Fig. 2-8 Printer head temperature detector circuit
Control Method (by Text printing)
PrintTemperature °C (± 8°C)
(LC-4511)(LC-4521)
Normal print~ 130~ 120
Unidirectional print130 ~ 135120 ~ 130
Print StopOver 135Over 130
L2
R2
(2)Home Position Detector
A photo-interrupter is used in the home detector on the printer.
ON/OFF signals are generated according to the position of the carriage. (Shield plate mounted at the base of the
carriage.) The printing position is determined by these signals.
+5V
R2
Detecting
signal
+5V
C1
R1
R3
Fig. 2-9 Carriage home position detector circuit
Output (V)Decision
5in home position (with shield plate)
0not in home position (without shield plate)
– 28 –
THEORY OF OPERATION
(3)Paper end Detector
The paper end Detector is located in the paper chute unit. The A/D converter in the CPU detects the presence or
absence of paper.
(4)Release lever switch
CPU
+5V
+5V
R2
C1
R1
R3
VRef
AN
Fig. 2-10 Paper end detector circuit
Paper
Detecting
signal
+5V
R2
R1
Leaf switch
Fig. 2-11 Release lever switch circuit
Control Method
Output
(V)
Release
Lever SW
0Tractor
5Friction
– 29 –
CHAPTER 3
ADJUSTMENTS
This printer has undergone various adjustments so that it will attain a given standard of performance.
In this chapter, a brief explanation is given of the methods for making adjustments.
Follow the instructions when performing maintenance inspections or when replacing parts to correct
malfunctions.
1.Adjustment of Gap Between Print Head and Platen ........................................33
2.Adjustment of Timing Belt Tension...................................................................34
3.Adjustment of Paper end detector.....................................................................35
3
ADJUSTMENTS
1.Adjustment of Gap Between Print Head and Platen
(1)Remove the Printer cover and ribbon holder [1].
(2)Loosen nut [3] using jig [2].
(3)Adjust the head gap at the specified left and right positions (two places).
* Adjust by moving jig [5] forward or backward.
* Use bushing [4] to adjust the gap on the left side until it equals that on the right side.
Gap adjustment values : 0.30 to 0.35mm
Be sure to adjust with the rear cover installed. (Adjustment with rear cover off will increase the gap by about 0.1mm.)
(4)Hold jig [5] in place and push jig [2] toward the rear so as to tighten nut [3].
(5)Confirm that the setting is correct.
Fig. 3-1 Mechanism
55mm55mmPlaten [6]
Platen [6]
LR
Carriage [7]
Fig. 3-2 Positioning the carriage unit
gauge [8]
Head gap
0.30~0.35mm
Fig. 3-3 Gap measurement
– 33 –
ADJUSTMENTS
2.Adjustment of Timing Belt Tension
(1)Remove the upper case unit according to the procedures described in chapter 4.
(2)Loosen screw [1].
(3)Move the carriage [2] once from left to right, then return it to the left.
(4)Set the tension gauge [3] to the position indicated in Fig. 3-5 below.
(5)Using a regular screwdriver, move tension lever [4] to the right until it matches the minimum tension setting
(23.0 if LC-4511; 28.0 if LC-4521).
(6)Tighten screw [1].
(7)Confirm that the setting is correct.
(8)Remove tension gauge [3]. Move the carriage [2] all the way to the right and then back to the left, and check the
setting once again.
Fig. 3-4 Gap measurement
Platen
Gauge lever
position
Timing belt
0~10mm
Fig. 3-5 Positioning the carriage unitFig. 3-6 Measuring tension
– 34 –
ADJUSTMENTS
3.Adjustment of Paper end detector
After replacing the paper-end detector, adjust the new detector as described here. First enter the dedicated command, then
flow chart below.
2-3.Lubricated Areas .................................................................................................. 48
5
MAINTENANCE AND LUBRICATION
1.Maintenance
In order to maintain the optimum performance of this printer and to prevent trouble, maintenance must be carried out
according to the following items.
1-1. Cleaning
(1)Removal of dirt
Wipe off dirt with a soft cloth soaked in alcohol or benzine.
Note:Do not use thinner, trichlene or ketone solvents because they may damage plastic parts. Also during
cleaning, be careful not to moisten or damage electronic parts, wiring, or mechanical parts.
(2)Removal of dust, pile, etc.
Vacuum cleaning (with an electric cleaner) is preferred. Remove all dust, etc., inside the printer.
Note:After cleaning, check the oil level. If it is not adequate due to cleaning, replenish it.
1-2. Checks
Checks must be carried out at two levels: a “daily check” which the operator can easily carry out during operation, and
a “periodic check” which an expert should carry out.
(1)Daily check
When the printer is used on a daily basis, check that the printer is used properly. Make sure that the printer is
operating under the best conditions.
• Is any paper stuck in the paper box or printer case?
• Is the cartridge ribbon set at the right position?
• Is there any foreign matter inside the printer? (Remove if any.)
• Is the print head getting excessively dirty?
(2)Periodic check
After 6 months or printing 1 million lines, the periodic check and lubrication must be carried out.
• Check for deformation of springs.
• Check the gap between the platen and the print head.
• Remove dust, dirt, etc., around the detectors.
– 47 –
MAINTENANCE AND LUBRICATION
2.Lubrication
Lubrication is very important to maintain optimum performance and to prevent trouble.
2-1. Lubricant
The type of lubricant greatly affects the performance and durability of the printer, especially in a low temperature
environment. We recommend use of the grease and lubrication oils listed below for this printer
Type of oilProduct nameMaker
GreaseMOLYKOTE EM-30LDOW CORNING ASIA LTD
LubricantMobil 1Mobil oil
Silicone oilKF96-1000CSShin Etsu Chemicals Industry Co, LTD
2-2. Lubricating Method
When lubrication is carried out in assembly and disassembly, wash parts well to remove dust and dirt before lubrication.
Lubrication must be carried out regularly once every 6 months or after 1 million lines have been printed. Lubrication is
necessary irrespective of the regular lubrication whenever lubricant becomes deficient after cleaning or whenever parts
have been disassembled or replaced.
2-3. Lubricated Areas
NO.LubricationProductName
[1]Rubbing surfaces of FeltMobil 1
[2]Rubbing surfaces of Frame R and Adjusting leverEM-30L
[3]Rubbing surfaces of Platen and Platen sppingEM-30L
[4]Rubbing surfaces of Frame R, L and Stack guideEM-30L
[5]Rubbing surfaces of Carriage unit and Color ribbon holderEM-30L
[6]Rubbing surfaces of Carrige stayMobil 1
[7]Rubbing surfaces of Pully shaft and PullyEM-30L
[8]Rubbing surfaces of Frame R and RF idler gearEM-30L
[9]Rubbing surfaces of Tractor shaftEM-30L
[10]Rubbing surfaces of Release lever and Tractor frame LEM-30L
[11]Rubbing surfaces of Roller shaftEM-30L
[12]Rubbing surfaces of ShaftEM-30L
[13]Rubbing surfaces of Ribbon shaft leverKF96-1000CS
[14]Rubbing surfaces of GearEM-30L
[15]Rubbing surfaces of Shift camEM-30L
[16]Rubbing surfaces of back of Gear coverEM-30L
[17]Rubbing surfaces of PF idler gear and shaft of Tractor Fram REM-30L
[18]Rubbing surfaces of Tactor shaftEM-30L
[19]Rubbing surfaces of Feed roller shaft and Fram L, REM-30L
Troubleshooting is never easy because various problems arise depending upon the particular location of the breakdown.
The following procedures should be taken in making repairs.
(1)The first method is to make repairs through unit replacements. The two display codes appearing in the flow chart
are defined as follows: 1) indicates main logic board replacement; and 2) indicates printer mechanism replacement,
to be carried out if the problem has not been corrected.
1)Main Logic Board Replacement
2)Printer Mechanism Replacement
Check again at this time whether the replaced unit is malfunctioning. (This is done to rule out trouble caused by improper
contact of connectors.)
Replaceable units consist of the following:
•Power supply unit
•Main logic board
•Printer mechanism
•Control panel board
In replacing these units, always refer to the unit replacement priority chart.
(2)The second method is to make repairs by parts replacement to replace defective elements inside a particular unit.
(Note 1) Before starting to repair, be sure to check visually the contact of the connector and the mounting of the IC in
the IC socket.
(Note 2) Always turn off power source and remove power plug before replacing any units or parts.
(Note 3) All check items shown in the flow chart must be checked. Otherwise, newly mounted parts or units may become
damaged.
(Note 4) If, in the process of making repairs, there is any confusion about proper procedures, restart the job from the
beginning.
(Note 5) Be careful to avoid injury from static electricity when handling ICs and main logic board.
– 55 –
TROUBLESHOOTING
2.Unit Replacement Priority Chart
CategoryRemarks
Operation related
Motor related
related
Print head
related
Detector
Problem
Details
Specific display
lamp only will
not glow
Specific switch
only cannot be
input
Buzzer does not
sound (sound
volume
inadequate)
Strange sounds
during operation
No motor
holding power
(power very
weak)
Dots skipped
Print is too light
Ink ribbon
entanglement
(wire sticks out)
Absence of paper
not detected
Lever position
not detected
Incorrect printing
Ink ribbon not
forwarded
No operation at
EDS setting
Power
supply unit
2
Unit Exchange Sequence
Main
logic board
2
2
1
1
1
2
2
2
2
1
1
1
Printer
mechanism
2
2
1
1
1
1
2
1
Control
panel board
1
1
Replace ink ribbon
Check I/F cable
Faulty operation
when power is
turned on/off
Abnormal motor
operating speed
(slow)
Interface related and others
Fuse blown
during operation
Error detection of
head temperature
Carriage motor
error
Paper handling
error
Error indication
EE-PROM &
RAM error
Watch dog timer
error
Note: The figures 1, 2 and 3 mean the priority of replacement.
3
1
1
1
2
2
2
1
1
– 56 –
2
2
1
1
1
“DRAFT” lamp blink
“ROMAN” lamp blink
“COURIER” lamp blink
“10CPI” lamp blink
“COND” lamp blink
3.Repair by Unit Replacement
START
* Turn power off.
* Remove I/F cable.
* Mount ink ribbon.
* Set paper.
* Move carriage to center.
Turn power on.
TROUBLESHOOTING
A
Carriage
Moves?
YES
Carriage operates
normally?
YES
Carriage
stops at home
position?
(left side)
NO
NO
NO
B
Carriage motor
operating waveform is
normal? *1
YES
Replace printer mechanism.
A
*1 See (8) and (9) waveform in
item 7 of Chapter 7.
NO
1) Replace main logic
board.
2) Replace printer
mechanism.
YES
1
Home position
switch signal is
normal?
YES
Replace main logic board.
A
NO
1) Replace main logic
board.
2) Replace printer
mechanism.
– 57 –
TROUBLESHOOTING
1
On line lamp light?
YES
Press on line switch to take
off line.
On line lamp is out?
YES
Press paper feed switch.
Paper feed switch
operation is normal?
YES
Turn power off.
NO
NO
NO
On line lamp
signal is normal?
YES
Replace control panel board.
A
E
Paper feed
motor drive waveform
is normal? *2
YES
NO
Replace main logic board.
*2 See (10),(11) and (12),(13)wave-
form in item 7 of Chapter 7.
NO
1) Replace main logic board.
2) Replace printer mechanism.
Holding paper feed switch,
turn power on.
Carriage operates
normally?
YES
2
Self
printing:
NO
Replace printer mechanism.
A
Carriage motor
drive waveform is
normal? *1
YES
Replace printer mechanism.
A
*1 See (8) and (9) waveform in
item7 of Chapter 7.
NO
1) Replace main logic board.
2) Replace printer mechanism.
– 58 –
TROUBLESHOOTING
2
Printing operation
is normal?
YES
Paper feed
operation is
normal?
YES
Ribbon feed
operation is
normal?
NO
NO
NO
Print head
drive signal waveform is
normal? *3
YES
Replace printer mechanism.
A
motor drive waveform is
*3 See (4),(5) and (6),(7) wave-
form in item 7 of Chapter 7.
NO
1) Replace main logic board.
2) Replace printer mechanism.
*2 See (10),(11) and (12),(13) wave-
form in item 7 of Chapter 7.
Paper feed
NO
normal? *2
YES
NO
1) Replace main logic board.
2) Replace printer mechanism.
YES
Terminates self printing.
Check host computer
connection.
Turn power off and check
I/F cable.
Turn power on.
Send print program from host
computer.
3
1) Replace ink ribbon.
2) Replace printer mechanism.
A
Replace printer mechanism.
A
C
– 59 –
TROUBLESHOOTING
3
Printing begins?
YES
Printing
operation normal?
YES
Stop print program.
END
B
Carriage moves
with hand?
YES
NO
NO
NO
D
1) Replace I/F cable.
2) Replace main logic board.
3) Check host computer.
C
Replace printer mechanism.
Output
(+33/40V, +5V)
of power supply unit is
normal? *4
NO
Turn power off.
Fuse blows out?
YES
Replace fuse.
Remove connector CN11
from main logic board
Turn power on.
YES
NO
1) Replace main logic board.
2) Replace printer mechanism.
3) Replace control panel
board.
Replace power supply unit.
*4 Power Supply Unit
LC-4511 +33V Line +33V ± 5%
LC-4521 +40V Line +40V ± 5%
+5V Line +5V ± 5%Between Pin 1 and Pin 2 of CN1
A
Between Pin 4 and Pin 5 of CN1
4
– 60 –
TROUBLESHOOTING
4
Output of
power supply unit is
normal? *4
YES
Turn power off.
Connect connector CN11
from main logic board
Turn power on.
Fuse blows out?
YES
Replace fuse.
1) Replace main logic board.
2) Replace printer mechanism.
3) Replace control panel board.
NO
Replace power supply unit.
NO
A
*4 Power Supply Unit
LC-4511 +33V Line +33V ± 5%
LC-4521 +40V Line +40V ± 5%
+5V Line +5V ± 5%Between Pin 1 and Pin 2 of CN1
Between Pin 4 and Pin 5 of CN1
– 61 –
TROUBLESHOOTING
D
*5 See (14) waveform in
item 7 of Chapter 7.
I/F signal is
normal? *5
NO
Ready condition?
YES
There is data
transmission?
NO
Check hardware or host
computer print program.
C
YES
NO
YES
I/F mode set
up properly?
NO
Change I/F mode.
YES
1) Replace I/F cable.
2) I/F cartridge
3) Replace main logic board.
A
E
On line switch
goes ON/OFF?
YES
On line lamp
drive signal is
normal?
YES
Replace control panel board.
A
NO
NO
Replace main logic board.
1) Replace control panel board.
2) Replace main logic board.
– 62 –
4.Repair by Parts Replacement
4-1. Does not Operate at All with Power on
START
TROUBLESHOOTING
+33/40V, +5V
are
supplied? *1
YES
RESET
signal becomes
HIGH? *2
YES
Crystal
waveform is
normal? *3
YES
ROM OE
signals become
LOW?
YES
Carriage motor abnormal.
NO
NO
NO
NO
DC Power abnormal.
Check RESET circuit;
replace parts.
Check crystal circuit;
replace parts.
1) Replace CPU or ROM.
2) Check relevant circuit.
See 4-2. Power Supply
Circuit Abnormal.
Check operation.
END
*2 See (2) waveform in item 7 of Chapter 7.
*3 See (1) waveform in item 7 of Chapter 7.
*1 Power Supply Unit
LC-4511 +33V Line +33V ± 5%
LC-4521 +40V Line +40V ± 5%
+5V Line +5V ± 5%Between Pin 1 and Pin 2 of CN1
Between Pin 4 and Pin 5 of CN1
– 63 –
TROUBLESHOOTING
4-2. Power Supply Circuit Abnormal
(1) Remove connector CN101 from power supply unit.
START
Fuse F1
is blown?
NO
YES
Replace Fuse F1
Fuse is
blown again?
NO
The no load voltages are below;
LC-4511 +33V Line +33V ± 5%
LC-4521 +40V Line +40V ± 5%
+5V Line +5V ± 5%Between Pin 1 and Pin 2 of CN1
YES
Replace
1) Power supply unit
Between Pin 4 and Pin 5 of CN1
Check the 5V line of the
main logic board.
END
– 64 –
4-3. Defective Motor Operation
TROUBLESHOOTING
START
LF-CMN
signal is normal?
*4
YES
LF-ø1,
ø2, ø3, ø4 are
normal? *5
YES
Paper Feed MotorCarriage Motor
NO
Check and replace
1) TA7
2) TR19
3) Gate array
NO
Check and replace
1) TA7
2) CPU
START
CR-ø1,
ø2, ø3, ø4 are
normal? *6
YES
Replace
CR motor
Check operation
END
NO
Check and replace
1) TA 8
2) Gate array
Replace
LF motor
Check operation
END
*4 See (10) and (11) waveform in item 7 of Chapter 7.
*5 See (12) and (13) waveform in item 7 of Chapter 7.
*6 See (8) and (9) waveform in item 7 of Chapter 7.
– 65 –
TROUBLESHOOTING
4-4. Defective Print Head Operation
START
Does not
print at all?
+33/40V line
is supplied?
Check and replace
1) TR12 ~ TR16
2) Gate array
Head
energizing control
signal is normal?
*7
YES
YES
YES
NO
NO
Check and replace
1) Power supply unit
(Refer to item 4-2.)
NO
Check and replace
1) Gate array
2) CPU
A specific
pin does not
work?
NO
Print is light
as whole?
NO
YES
Check and replace
• TA1 (HD1, 2, 3, 4)
• TA2 (HD5, 6, 7, 8)
• TA3 (HD9, 10, 11, 12)
• TA4 (HD13, 14, 15, 16)
• TA5 (HD17, 18, 19, 20)
• TA6 (HD21, 22,23, 24)
YES
Adjust gap
(Refer to Chapter 3.)
Check and replace
1) Print head
END
*7 See (4) and (5) waveform in item 7 of
Chapter 7.
– 66 –
4-5. Defective Interface Operation
START
Press on line switch to
take on line.
Send print program
from host computer.
Is I/F
signal normal? *8
YES
NO
TROUBLESHOOTING
*8 See (14) waveform in
item 7 of Chapter 7.
Incorrect print
generated?
NO
Check operation
END
YES
Check I/F cable.
Check and replace
1) IC 7
2) Gate array
3) CPU
– 67 –
CHAPTER 7
¤
¤
PARTS LIST
HOW TO USE PARTS LIST
(1)DRWG. NO.
This column shows the drawing number of the illustration.
(2)REVISED EDITION MARK
This column shows a revision number.
Part that have been added in the revised edition are indicated with "#".
Part that have been abolished in the revised edition are indicated with "*".
#1:First edition
(3)PARTS NO.
Parts numbers must be notified when ordering replacement parts. Parts described as “NPN” have no parts number and are not
in stock, i.e., unavailable.
(4)PARTS NAME
Parts names must be notified when ordering replacement parts.
(5)Q’TY
This column shows the number of the part used as indicated in the figure.
(6)REMARKS
Where differences in specifications exist depending on location/destination.
(7)RANK
Parts marked “S” are service parts. Service parts are recommended to be in stock for maintenance.
#182501580PLATEN SPRING B 505 2 2S
3001903061SCREW TAT 3-6 PT-FL 2 2
3101903080SCREW TAT 3-6 2 2
3202305025POLY-SLIDER WP5X0.25 2 2
3380531131PF MOTOR GROUND SPRING 505 1 1S
3404020010STOP RING SE2.0 1 1S
35*180531141PLATEN GROUND SPRING B 505 1 1S
3680995110FELT 505 1 1S
Q'TY
4511 4521
REMARKSRANK
– 73 –
3.Sub - Assembly
3-1. Push Tractor Unit
DRWG.NO. REV. PARTS NO.PARTS NAMEQ’TYREMARKSRANK
2-186036360 TRACTOR L ASSY 9411
2-286036350 TRACTOR R ASSY 9411
2-3NPNSHEET GUIDE 9051
2-483904372 RELEASE ARM 7213
2-583401361 RELEASE LEVER 5051S
2-683101700 GEAR 38X0.5 7712S
2-783101690 TRACTOR GEAR 7711S
2-8*183000201 TRACTOR FRAME L 5051
#183000202 TRACTOR FRAME L 5051
2-9*183000190 TRACTOR FRAME R 5051
#183000191 TRACTOR FRAME R 5051
2-10NPNRELEASE SHAFT 5051
2-11NPNTRACTOR STAY 5051
2-12NPNTRACTOR SHAFT 5051
2-1380521090 SPRING C090-060-01791S
2-1404020017 STOP RING SE5.02
2-1504012002 ROLL PIN SP2.0X103
2-1602307050 POLY-SLIDER WP7X0.51
2-1702040406 FLANGED NUT NHW42
2-1880531150 RELEASE LEVER SPRING 5051S
2-1904020016 STOP RING SE4.02
– 74 –
3-2. Lower Cace Unit
DRWG.NO. REV. PARTS NO.PARTS NAMEQ’TYREMARKSRANK
8-183026190 LOWER CASE HA-15 1S
8-2NPNLOWER CASE CHASSIS C HA-15 1
8-3NPNLOWER CASE CHASSIS B HA-15 1
8-4NPNLOWER CASE CHASSIS A HA-15 1
8-5NPNRUBBER FOOT 15X15 QBS-10 4
8-600930803 SCREW TAT 3-8 PT 5
8-780995280 SHEET 5 HA-15 1
– 75 –
3-3. Upper Case Unit
DRWG.NO. REV. PARTS NO.PARTS NAME
9-183026180UPPER CASE HA-15 1 1S
9-280088100OPERATION SHEET HBA-15 1
80088110OPERATION SHEET HBA-15H 1
9-380060320BRAND PLATE HBA-15 1
80060330BRAND PLATE HBA-15H 1
Q'TY
4511 4521
REMARKSRANK
– 76 –
3-4. Paper Chute Unit
DRWG.NO. REV. PARTS NO.PARTS NAMEQ’TYREMARKSRANK
6-186424370 DETECTOR UNIT A 5051S
6-286424361 ROLLER HOLDER ASSY 7213
6-2-183904403 ROLLER HOLDER 7211INCLUDER DRWG.NO.6-2
6-2-2*183201071 PINCH ROLLER 7211INCLUDER DRWG.NO.6-2
#183201072 PINCH ROLLER 7211INCLUDER DRWG.NO.6-2
6-2-380521111 SPRING C087-090-01721INCLUDER DRWG.NO.6-2
6-383912362 PAPER CHUTE 5051
6-4*180910480 ASSIST GUIDE 5056
#180910481 ASSIST GUIDE 5056
– 77 –
3-5. Platen Unit
DRWG.NO. REV. PARTS NO.PARTS NAMEQ’TYREMARKSRANK
7-183904412 PLATEN HOLDER 7212
7-283401311 ASF CLUTCH LEVER 7211
7-383101820 PLATEN GEAR 7211S
7-483101750 CLUTCH IDLER GEAR B 7711S
7-582210191 WAVE WASHER 7211
7-680202291 PLATEN 5051
7-704020018 STOP RING SE8.01
7-804012503 ROLL PIN SP2.5X142
7-902210001 PLAIN WASHER WF10X18X1.61
11-186424380 DETECTOR UNIT B 5051S
11-2NPNFRAME L 5051
11-300926803 SCREW TAT 2.6-8 PT2
– 81 –
3-9. Frame R Unit
DRWG.NO. REV. PARTS NO.PARTS NAMEQ’TYREMARKSRANK
12-186420570 PAPER FEED MOTOR ASSY 5051S
12-283101760 PF IDLER GEAR 7712S
12-3NPNFRAME R 5051
12-400930603 SCREW TAT 3-6 PT2
– 82 –
3-10.Serial IF Unit (Option)
DRWG.NO. REV. PARTS NO.PARTS NAMEQ’TYREMARKSRANK
20-187590120 IF BOARD UNIT IS-8H1921
20-2NPNINTERFACE COVER HA-151
20-3NPNINTERFACE CHASSIS IS-8H1
20-4NPNSCREW TAT 3-5 CT2
20-5NPNSCREW TR 3-82
– 83 –
3-11.Pull Tractor Unit (Option)
DRWG.NO. REV. PARTS NO.PARTS NAMEQ’TYREMARKSRANK
21-186592110 TRACTOR SHAFT UNIT PT-15HA1
21-1-183101690 TRACTOR GEAR 7711INCLUDED DRWGN0.21-1
21-286036360 TRACTOR L ASSY 9411
21-386036350 TRACTOR R ASSY 9411
21-4NPNSHEET GUIDE 9051
21-583401380 TRACTOR LOCK LEVER L PT-15HA1
21-683401370 TRACTOR LOCK LEVER R PT-15HA1
21-783101760 PF IDLER GEAR 7711
21-8NPNTRACTOR COVER L PT-15HA1
21-9NPNTRACTOR COVER R PT-15HA1
21-1083000241 TRACTOR FRAME L PT-15HA1
21-1183000231 TRACTOR FRAME R PT-15HA1
21-12NPNTRACTOR STAY PT-15HA1
21-13NPNGUIDE WIRE PT-15HA1
21-1480510890 SPRING E060-050-02212
21-1504012002 ROLL PIN SP2.0X102
21-1602040406 FLANGED NUT NHW42
21-1700930803 SCREW TAT 3-8 PT4
– 84 –
3-12.ASF (Option)
DRWG.NO. REV. PARTS NO.PARTS NAMEQ’TYREMARKSRANK
22-186594020 ADJUSTER ASSY L SF-15HA1
22-286594010 ADJUSTER ASSY R SF-15HA1
22-3NPNTRACTOR STAY ASSY SF-15HA1
22-486426660 FEED ROLLER COLLAR L ASSY 5051
22-586426650 FEED ROLLER COLLAR R ASSY 5051
22-686426330 ASF STOPPER ASSY 7711
22-7NPNMANUAL FEED GUIDE SF-15HA1
22-883101780 ASF FEED GEAR 7711
22-983101750 CLUTCH IDLER GEAR B 7711
22-1083101741 CLUTCH IDLER GEAR A 7711
22-1183026150 PAPER GUIDE B SF-15HA3
22-12NPNPAPER GUIDE A SF-15HA1
22-13NPNFRAME L SF-15HA1
22-14NPNFRAME R SF-15HA1
22-15NPNASF COVER SF-15HA1
22-16NPNASF STAY SF-15HA1
22-17NPNFEED ROLLER SHAFT SF-15HA1
22-1880521070 SPRING C050-026-00991
22-1902040406 FLANGED NUT NHW42
22-2002040301 FLANGED NUT NHW32
22-2101903060 SCREW TAT 3-8 PT-FL3
– 85 –
3-13.Serial-Parallel Converter (Option)
DRWG.NO. REV. PARTS NO.PARTS NAMEQ’TYREMARKSRANK
23-1NPNUPPER CASE SPC-8K1
23-2NPNCPU BOARD UNIT SPC-8K1
23-387590020 IF BOARD UNIT SPC-8K1
23-4NPNLOWER CASE UNIT SPC-8K1
23-5NPNCORD HOLDER SPC-8K1
23-6NPNSCREW TAT 3-12 PT-FL3
23-7NPNSCREW TAT 3-8 PT-FL1
23-8NPNCORD HOLDER PLATE SPC-8K1