Epson IM-X40 User's Manual

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IM-X4 0

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IM-X40 User’s Manual

Printed in Japan

-iii

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchasers or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation.

EPSON is a registered trademark of Seiko Epson Corporation.

Intel is a registered trademark of Intel Corporation.

i486 is a trademark of Intel Corporation.

IBM, PC/AT, and PS/2 are registered trademarks of International Business Machines Corporation.

MAXIMIZER is a trademark of SystemSoft Corporation.

Microsoft is a registered trademark of Microsoft Corporation.

Windows is a registered trademark of Microsoft Corporation.

General Notice: Other product and company names used herein are for identification purposes only and may be trademarks of their respective companies.

NOTICE:

The contents of this manual are subject to change without notice.

400575700

FCC CLASS A

FCC COMPLIANCE STATEMENT FOR AMERICAN USERS

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

WARNING

The connection of a non-shielded interface cable to this product will invalidate the FCC Verification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment.

You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

FOR CANADIAN USERS

This Class A digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations.

Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

iii

Nickel-Cadmium (Ni-Cd) Rechargeable Battery

Aufladbare Nickel-Cadmium (Ni-Cd) Batterie

Batterie rechargeable au Nickel-Cadmium (Ni-Cd)

PBRC

Ni-Cd

Ni-Cd Cd

Attention:

The product that you have purchased contains a Ni-Cd rechargeable battery. The battery should be recycled or disposed of properly. When your battery can no longer be recharged, please disconnect the battery according to this manual’s instructions, and check with your local solid waste officials for details in your area for recycling options or proper disposal.

Achtung:

Das von Ihnen erworbene Produkt enthält eine aufladbare Ni-Cd-Batterie. Die Batterie sollte wiederverwertet bzw. korrekt entsorgt werden. Kann die Batterie nicht mehr aufgeladen werden, entfernen Sie die Batterie, wie in dieser Anleitung beschrieben, und erkundigen Sie sich bei der an Ihrem Wohnort zuständigen Behörde bezüglich Wiederverwertung bzw. korrekter Entsorgung.

Attention:

Le produit que vous venez d’acheter contient une batterie rechargeable Ni-Cd. La batterie doit être recyclée ou jetée convenablement. Lorsque la batterie est morte, ne pouvant plus être rechargée, la déconnecter conformément aux instructions du mode d’emploi et vérifier avec les autorités locales pour les détails sur le recyclage et la collecte sélective des ordures.

Modular type connector

You see the following caution label near the modular type connector on the back panel of the product.

Caution:

The product uses a modular type connector exclusively for the DM display. Never plug a telephone line into this connector.

Introduction

The IM-X40 control unit (referred to as the control unit in this document) is an intelligent terminal for the point of sale (POS) environment. The control unit offers the following features:

❏ A fast SL enhanced Intel

i486™SX2 processor gives you the

power and speed you need to process your transactions.

❏ Because the TM printer fits on top of the control unit, you can

install it in a small area, giving you more counter space.

❏ The PC-based, open-architecture control unit contains one

standard 16-bit ISA expansion slot and a second expansion slot for a PCMCIA expansion module, allowing you to expand your system.

❏ Using a standard SIMM, you can install up to 32MB of memory

in a control unit.

❏ The built-in IBM

PC/AT

compatible keyboards, so you can select the best one

PS/2® keyboard port can support a variety of

for your environment.

❏ Four serial ports and a combined parallel/optical coupled

interface adapter (OCIA) port allow you to connect several industry-standard peripherals to meet your specific transaction processing needs.

❏ The built-in DM display port allows you to install an EPSON

DM-D102 or DM-D203 customer display without requiring you to use one of the additional serial ports.

❏ The built-in VGA port allows you to connect a standard VGA

or SVGA monitor directly to the control unit.

Introduction 1

❏ A Nickel-Cadmium (Ni-Cd) battery is available as a option. In

the event of a power failure, the Ni-Cd battery backup gives you time (about a minute) to save your current transaction before the control unit shuts down.

❏ Several levels of security keep your critical data safe. The front

panel locks, ensuring controlled access to the floppy disk drive and making the removal of the IM module impossible. Multiple levels of passwords keep your system, your data, and your cash drawer secure.

❏ Sophisticated power management functions ensure that you

use only the power you need to process your transactions.

❏ The hard disk drive is easy to remove and reinstall. If a system

fails, you can be using your same data on a different control unit almost immediately.

❏ The easy-to-update flash ROM has 112KB available for a user-

defined program, while 144KB is used by the system.

❏ The BIOS is PC/AT compatible—this means you can run all

your favorite PC programs as well as your application-specific software.

❏ Built-in device diagnostics make troubleshooting fast and easy. ❏ Local bus video.

2 Introduction

The illustrations below show the part names of the control unit. (These illustrations show the floppy disk drive installed.)

COM1 port TM printer power outlet

Floppy disk drive

Hard disk access LED

IM-X40 control unit

Power LED

DM display port

Power inlet

Transportation screw storage hole

COM2 port

Power switch

Reset

Key lock

COM4 port

COM3 port

LPT1/OCIA port

Keyboard port

VGA port

Control unit overview

Introduction 3

Handling Guidelines

Observe these guidelines when handling the control unit: ❏ Make sure you read the safety instructions for the power

supply before you attach or remove it.

❏ Never plug a telephone line into the DM display port. ❏ Make sure you always set a password for accessing the drawer

kickout test in the device diagnostics utility. The drawer kickout test checks if the cash drawer opens correctly. However, anyone can access the test if you do not define a password.

❏ Make sure you charge the batteries (Ni-Cd* and Lithium

batteries) in the control unit. These rechargeable batteries are not charged fully at the factory. (*Ni-Cd battery is an option.)

❏ Do not block any slots or openings on the control unit. These

are provided for the ventilation necessary to ensure reliable operation and protection from overheating.

❏ Make sure that any device connected to the AC outlet of the

power supply does not consume more than 150 VA.

❏ Make sure that the total power requirements of all the devices

getting their power from the control unit do not exceed the control unit power limitations.

❏ When you transport the control unit in its shipping container,

make sure you replace the transportation screw.

❏ Make sure you lock the IM module to the lower plastic housing

using the lock on the front panel. The module could fall from the housing if it isn’t secured.

❏ Never hold the control unit by the back cover. This cover

cannot support the weight of the unit, so it may fall onto the floor.

4 Introduction

❏ You see the following label on the back panel of the control

unit:

This connector

cannot be used.

Do not remove this label.

Option

❏ PCMCIA expansion module

This expansion module supports two Type I or Type II PC cards or one Type III PC card.

❏ Ni-Cd battery

The rechargeable Ni-Cd battery supplies power to the control unit for approximately one minute in the event of a power failure. This allows you to save your current transaction before the control unit shuts down.

A 3.5-inch floppy disk drive, 2.5-inch hard disk drives, and SIMMs are also available for the control unit.

Introduction 5

List of Terms

The following list identifies terms used in this manual and the corresponding names printed on each circuit board.

Manual term Printed name on circuit board

Connector board I/C board

External I/O board EXT I/O board

Modular board MO board

PCMCIA expansion module PCMCIA board

Power board PWR board

System board CPU board

Warnings, Cautions, and Notes

Notes and precautions in this manual are identified by their level of importance, as defined below.

WARNINGS

provide information that must be observed to prevent harm (not life-threatening) to the user.

Cautions

provide information that must be observed to prevent damage to the equipment or loss of data.

Notes:

provide important information and useful tips on handling the equipment.

6 Introduction

Chapter 1

How to Use This Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Unpacking the Control Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Setting Up the IM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Removing the Transportation Screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Removing the IM Module From the Plastic Housing . . . . . . . . . . . . . . . . . . . . 1-5

Removing the External I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

Removing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Locating Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

Setting the Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Installing or Removing a SIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18

Installing a Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20

Installing a Floppy Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22

Installing a PCMCIA Expansion Module (option) . . . . . . . . . . . . . . . . . . . . . . 1-26

Installing an ISA Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-29

Installing the Battery Pack (option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31

Installieren der Batterie-Einheit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31

Installation de la batterie . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31

Setting Up the Control Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36

Connecting the TM printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36

Connecting Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-39

Connecting the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-40

Attaching the Back Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-42

Setting a Password for the Drawer Kick-out Test . . . . . . . . . . . . . . . . . . . . . . . 1-42

Charging the Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-43

Lithium Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-43

Ni-Cd Battery (option) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-44

Installation

Chapter 2

Using the System Configuration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Starting the System Configuration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Changing Options in the System Configuration Utility . . . . . . . . . . . . . . . . . . 2-3

Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Setting the COM Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Setting the LPT Port Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Setting the LPT Port MODE Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Setting the Floppy Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Setting the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Setting the Video Display Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Using System Utilities

vii

Setting the Quick Boot Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Setting the Num Lock Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Setting the Boot Speed (CPU Speed) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Setting the Keyboard Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

Setting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Enabling the On-board Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9

Setting Memory Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10

Exiting the System Configuration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Setting Power Management Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Setting the Power Management Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

Defining System Power Management Criteria . . . . . . . . . . . . . . . . . . . . . . . . . 2-12

Defining Device Power Management Criteria . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14

Exiting From the Power Management Utility . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15

Using Device Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16

Device Diagnostics Utility Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17

Starting Device Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19

Device Diagnostics Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20

TM/Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20

DM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22

Using the Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25

Running Device-Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26

Initializing Device Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29

Leaving Device Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29

Chapter 3 Troubleshooting

Error Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Warning Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Fatal Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

The Control Unit Will Not Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Battery Backup Does Not Work (optional Ni-Cd battery) . . . . . . . . . . . . . . . . . . . . 3-6

The Control Unit Does Not Respond . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

The Control Unit Shuts Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Keyboard Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Monitor Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

The EPSON DM-D Display Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Floppy Disk Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Floppy Disk Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Hard Disk Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

TM Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Serial Port Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Parallel or OCIA Port Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Cash Drawer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

Port 80h Diagnostic Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

viii

Appendix A Control Unit Specifications

CPU and Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4

Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5

Indicators (LEDs). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5

System Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5

Power Supply Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6

Power Limits of the Control unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7

Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8

Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9

DMA Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10

Hardware Interrupts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10

System Memory Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-11

System I/O Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-12

Connector Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-13

Appendix B Loop Back Connectors

Appendix C SIMM Specifications

Chapter 1

Installation

This chapter explains how to set up your hardware. For configuring your system using the system utility software, see the next chapter.

How to Use This Chapter

For a list of the components included with the control unit, see page 1-3.

If you install the optional battery pack in your control unit, turn to page 1-31. To remove the transportation screw, turn to page 1-4.

The IM module is a control unit without the housing. Before you can install internal components or change jumper settings, you need to remove the IM module from the plastic housing, and then remove the external I/O board and the cover.

Check the table below to see where these procedures are described; then follow the instructions on that page.

If you want to See page

Remove the IM module from the plastic housing 1-5

Remove the external I/O board from the IM module 1-7

Remove the cover from the IM module 1-9

Installation 1-1

Once you have the cover off of the IM module, turn to the appropriate sections in this chapter and follow the instructions for installing the component.

If you want to See page

Set jumpers 1-12

Install a SIMM 1-18

Install a hard disk drive 1-20

Install a floppy disk drive 1-22

Install a PCMCIA expansion module 1-26

Install an ISA card 1-29

When you have the components installed, replace the cover and the external I/O board; then return the IM module to the plastic housing. Then turn to page 1-36 for instructions on setting up the control unit.

1-2 Installation

Unpacking the Control Unit

When you unpack the control unit, make sure you have these items:

Keys (2 pieces)

Back cover

Safety instructions

TM printer power cable

Power cord

Power supply

Control unit

If any of these items are damaged or missing, please contact your dealer for assistance.

Installation 1-3

Setting Up the IM Module

Before you perform any steps described in this section, make sure the control unit and any peripheral devices are off. Disconnect the power supply from the control unit. Also disconnect any cables that are connected to the control unit.

Caution

Never install options, change jumper settings, or connect peripherals when the control unit is turned on or the power supply is connected to the control unit.

Removing the Transportation Screw

The IM module is secured to the plastic housing during shipping by a transportation screw. Follow these steps to remove this screw:

1. Turn the control unit over so that the bottom of the plastic housing is facing up; then locate the transportation screw.

2. Use a small coin or a flat head screwdriver to turn the screw counterclockwise and remove it.

1-4 Installation

3. Locate the storage hole on the back panel of the control unit.

4. Secure the transportation screw to the storage hole in the back panel.

Transportation screw storage hole

Plastic housing

Caution

When you transport the control unit in its shipping container, make sure you replace the transportation screw in the bottom of the control unit.

Removing the IM Module From the Plastic Housing

Before you can install or remove any components from the IM module or change jumper settings, you need to remove the IM module from the plastic housing. Follow these steps:

1. Make sure that the transportation screw has been removed. (See page 1-4.)

2. Use the key provided to open the lock on the front panel of the plastic housing; then open the front panel.

Installation 1-5

3. Hold down the tab on the plastic housing as you pull the IM module out, as shown below:

Plastic housing

Tab

IM Module

When you are ready to replace the IM module in the plastic housing, slide it in, until it is all the way in the housing. Close the front panel and use the key to lock it.

Caution

Make sure you lock the IM module to the plastic housing using the lock on the front panel. The module could fall from the housing if it isn’t secured.

1-6 Installation

Removing the External I/O Board

The external I/O board connects to the connector board of the IM module to provide three additional serial ports (COM1, COM3 and COM4) and a parallel port that can also function as an OCIA port (LPT1/OCIA). You must remove the external I/O board before you can remove the cover on the IM module. Follow these steps:

1. Disconnect the connector as shown in the illustration below.

2. Use a Phillips screwdriver to remove the three screws securing the external I/O board to the cover.

3. Lift the external I/O board straight up to disconnect it from the IM module, as shown below; then set it aside.

External I/O board connector

External I/O board

Installation 1-7

Once you have replaced the cover, you can replace the external I/O board. Follow these steps:

Caution

Be sure to follow the steps below to replace the external I/O board. If you replace the external I/O board incorrectly, you could damage the connectors on the external I/O board and the IM module.

1. Insert the tab on one side of the external I/O board into the slit on the top of the cover, as shown below:

2. Gently lower the other side of the external I/O board, then push the external I/O board in gently until you feel the connector fit into place.

1-8 Installation

3. Secure the external I/O board to the IM module with the three retaining screws.

4. Connect the connector shown below.

Removing the Cover

You need to remove the cover on the IM module to install drives or other internal components or to change jumper settings.

Caution

Components on the internal boards can get hot. After you turn off the control unit, wait at least 10 minutes for the component to cool before you remove the IM module cover.

Follow these steps:

1. Remove the external I/O board, as described above.

Installation 1-9

2. Use a Phillips screwdriver to remove the two additional screws on the top of the cover that secure it to the control unit. Also remove the two screws that secure the cover to the sides of the chassis.

3. Lift the cover straight up, until it clears the chassis, as shown below.

4. Set the cover aside.

5. Ground yourself to the IM module by touching a grounded metal surface.

Caution

Be sure to ground yourself by touching a grounded metal surface every time you remove the cover. If you are not properly grounded, you could generate an electrical shock that could damage a component when you touch it.

1-10 Installation

When you are ready to replace the cover, align the cover over the IM module and guide it straight down. Secure the cover with two screws on top and two screws in the side of the chassis. (Three additional screws secure the external I/O board to the cover and the chassis.)

Locating Components

The following illustration shows the major components in the IM module. As you install components, refer to this diagram to locate the ones you need.

Floppy disk drive connector

Power board

Floppy disk drive

Hard disk drive (under floppy disk drive)

SIMM socket

Modular board

System board

Connector board

Installation 1-11

Setting the Jumpers

The IM module contains three circuit boards with jumpers you can set to control how the system operates. The following sections describe setting the jumpers on each of these boards.

2-pin jumper 3-pin jumper

Off

1-2

2-3

For two-pin jumpers, the jumper is either on (it connects the two pins) or off (it doesn’t connect the two pins).

For three-pin jumpers, the jumper setting is 1-2 when the jumper connects pins 1 and 2. The setting is 2-3 when pins 2 and 3 are connected. You see a 1 and a 3 printed on the circuit board to identify these pins.

To move a jumper from one position to another, use needle-nose pliers or tweezers to pull it off the pins and move it to the desired position.

Caution

Be careful not to bend the jumper pins or damage any components on the board.

1-12 Installation

System board jumper settings

The system board contains three sets of jumpers. Two jumpers control the voltages for the SIMM and COM2. A third jumper controls bank configurations for the SIMM.

The diagram below shows the location of the jumpers on the system board.

JP2

CN3

JP3

CN3

JP2

CN2

CN4

JP1

CN1

JP1

JP4

If an ISA card or a PCMCIA expansion module is installed in the IM module, remove it so that you can access the jumpers on the system board. (See pages 1-26 and 1-29 for more information.) You may also need to remove the SIMM if you cannot easily change the setting for jumper JP1. (See page 1-18.)

Installation 1-13

Use the information in the following table to change the jumpers on the system board.

System board jumper settings

Jumper Position Function

JP1 1-2*

2-3

JP2 1-2*

2-3

JP3 1-2

2-3*

**Default setting

Configures the system to access a single bank SIMM Configures the system to access a dual bank SIMM

Configures the system for a +5 V SIMM Configures the system for a +3.3 V SIMM

Defines the signal for pin 1 of COM2 as +5 V Defines the signal for pin 1 of COM2 as DCD

Connector board jumper settings

The jumper on the connector board sets the handshake signals of the COM1 port.

The location of the jumper on the connector board is shown below.

CN9

CN3

CN1

CN2

CN4

CN5

CN6

If you have an ISA card installed, you may need to remove it to access the jumpers on this board. See page 1-30.

1-14 Installation

JP1



JP2

CN7

JP3

SW1

Use the information in the following table to change the jumper on the connector board.

Connector board jumper settings

Jumper Position Function

JP1 On*

Off

JP2 Off* Undefined (fixed to off)

JP3 Off* Undefined (fixed to off)

*Default settings

Handshake of COM1 is DTR/DSR and DM status (pin

5) of DM display is received through the CTS terminal Handshake of COM1 is RTS/CTS and DM status (pin 5) of DM display is received through the DSR terminal

Note:

The control unit does not have a TM printer reset signal. However, you can reset the TM printer using an interface signal. (Note that the TM printer reset can be disabled by the DIP switches of the TM printer.) The source of the reset can be changed by the JP1 as listed below.

Source of TM printer reset

Jumper Setting Effect

JP1 On

Off

DTR RTS

Installation 1-15

External I/O board jumper settings

The jumpers on the external I/O board control functions for the ports on this board.

The location of the jumpers on the external I/O board are shown below.

JP1

JP2

JP2 JP4 JP6

JP1

JP3

JP4

JP3

JP5

JP6

JP5

To access the jumpers on the external I/O board, remove the cover plate as shown below:

Cover plate

External I/O board

1-16 Installation

Use the information in the following table to change the jumpers on the external I/O board.

Caution

Before you change the setting of JP6 to 1-2, make sure that pin 21 of the parallel/OCIA port is not grounded.

External I/O board jumper settings

Jumper Position Function

JP1 1-2

2-3*

JP2 1-2

2-3*

JP3 1-2

2-3*

JP4 1-2

2-3*

JP5 1-2

2-3*

JP6 1-2

2-3*

Defines the signal for pin 1 of COM3 as +5 V Defines the signal for pin 1 of COM3 as DCD

Defines the signal for pin 1 of COM4 as +5 V Defines the signal for pin 1 of COM4 as DCD

Enables the OCIA function (LPT2) Disables the OCIA function (LPT2)

Disables COM4 Enables COM4

Disables COM3 Enables COM3

Defines pin 21 of LPT1 as OCIA return Defines pin 21 of LPT1 as NC

*Default settings

Installation 1-17

Installing or Removing a SIMM

The system board contains a single SIMM socket that can contain one SIMM. The SIMM must meet the specifications in Appendix B.

Caution

To avoid generating static electricity and damaging the SIMM, ground yourself by touching a grounded metal surface before you touch the SIMM.

Follow these steps to install the SIMM:

1. If an ISA card is blocking the SIMM, remove it.

Caution

To avoid contamination, do not touch the connectors on the SIMM.

2. Position the SIMM at an angle over the socket. The notch on the SIMM points toward the floppy disk drive, as shown below:

3. Push the SIMM into the socket until it is seated firmly.

1-18 Installation

4. Tilt the SIMM until it is upright, guiding the hole at each end of the SIMM over the retaining post at each end of the SIMM socket. If it does not go in smoothly, do not force it; pull it all the way out and try again.

Caution

Make sure the SIMM is properly installed and locked by the tabs on both sides of the socket.

Tabs

5. If you removed an ISA card, replace it.

Note:

After you have installed the SIMM, make sure the jumper settings are correct for the type of SIMM you installed (page 1-14); then run the System Configuration Utility to set the parity for a 32-bit or 36-bit SIMM.

When you want to remove the SIMM, use your fingers or a small screwdriver to carefully pull away the metal tabs that secure the SIMM at each end. The SIMM falls to the side. Lift it out of the socket. Make sure you store the SIMM in an anti-static bag.

Installation 1-19

Installing a Hard Disk Drive

You can install a 2.5-inch hard disk drive (0.5 inch high) in the IM module. EPSON-supplied drives come with the necessary mounting bracket and adapter.

Caution

Handle the hard disk drive gently. Small shocks or vibrations could damage the drive.

Note:

You do not need to remove an installed floppy disk drive before you install the hard disk drive in the IM module. The hard disk drive assembly slides under the floppy disk drive.

Follow these steps to install this hard disk drive assembly:

1. Locate the tabs on the bottom of the chassis.

Caution

To avoid contamination, do not touch the drive connectors.

2. Slide the drive assembly into the chassis so that the notches along the bottom of the assembly are under the chassis tabs.

1-20 Installation

Tabs

3. Push the drive assembly in gently until you feel the connector fit into place.

4. Secure the mounting bracket to the IM module with the retaining screw, as shown below.

Tab

Note:

After you have installed a hard disk drive, run the System Configuration Utility and use the hard disk drive auto-sensing feature to set the hard disk drive type.

To remove the hard disk drive, remove the screw that secures the mounting bracket to the IM module chassis. Then pull the hard disk drive straight out of the chassis. The tabs at the end of the bracket provide a convenient place for you to place your fingers when you pull the hard disk drive assembly out.

Installation 1-21

Installing a Floppy Disk Drive

You can install a 3.5-inch floppy disk drive in the IM module. EPSON-supplied drives come with the necessary mounting bracket and ribbon cable.

Follow these steps to install the floppy disk drive assembly:

1. If necessary, remove the slot cover at the front of the IM module. Remove the screw securing the slot cover to the chassis, as shown below; then lift the slot cover out and replace the screw to secure the LED board again. Store the slot cover in case you remove the floppy disk drive later.

LED board

2. If a SIMM is installed in the control unit, remove it. (See page 1-18.)

1-22 Installation

3. Slide the floppy disk drive assembly as far as it will go to the front of the IM module.

4. Then move the drive toward the connector board until the two tabs on the floppy disk drive mounting bracket slide into the corresponding slots in the connector board and chassis. (If you look at the area from the other side of the chassis partition, you can see the tabs as they come through the slots.) You should feel the two locator pins on the mounting bracket fit into the corresponding holes in the chassis.

Installation 1-23

5. Hold the drive assembly in place as you secure it to the chassis.

6. Locate the connector for the floppy disk drive ribbon cable.

7. Gently pull both ends of the connector toward you until you can see a slit in the connector. You may need to use a small screwdriver or a pair of tweezers to pull out the left side.

Caution

To avoid contamination, do not touch the cable connector.

8. Insert the ribbon cable all the way into the slit.

1-24 Installation

9. Hold the ribbon cable firmly in the connector and push in the ends of the connector. You may need to use a small screwdriver or tweezers to push in the left side of the connector.

10. If you removed a SIMM, reinstall it. (See page 1-18.)

Note:

After you have installed a floppy disk drive, run the System Configuration Utility and use the Disk ette Drive option to set the size of the drive.

To remove the floppy disk drive, reverse the steps above.

Installation 1-25

Installing a PCMCIA Expansion Module (option)

You can install an optional PCMCIA expansion module in the middle slot on the connector board. (The system board occupies the bottom slot.) The PCMCIA expansion module can support two Type I or Type II cards or a single Type III card.

1. If a SIMM is installed in the IM module, remove it. (See page 1-18.)

2. Remove the retaining screw securing the slot cover to the IM module, as shown below. (Keep the screw to secure the PCMCIA expansion module to the control unit.)

3. Slide the slot cover out and set it aside. Store the slot cover in case you remove the PCMCIA expansion module later.

1-26 Installation

4. Push both sides of the PCMCIA slot cover inside the cover, and remove it.

Caution

To avoid contamination, do not touch the connectors on the PCMCIA expansion module.

5. Hold the PCMCIA expansion module along the top corners and guide it into the connector, as shown below:

Connector

PCMCIA expansion module

Installation 1-27

Once the connectors on the PCMCIA expansion module reach the slot, push them in firmly (but carefully). You should feel them fit into place. If the expansion module does not go in smoothly, do not force it; pull it all the way out and try again.

6. Secure the end of the PCMCIA expansion module to the IM module with the retaining screw.

7. Find the PCMCIA slot cover you removed in step 4.

8. Insert the tab on one side of the PCMCIA slot cover into the notch on the PCMCIA expansion module; then push the tab on the other side into place.

Notches

Tabs

Caution

When you connect the PC card(s), make sure the drawing current of the card(s) does not exceed the capacity limits shown in Appendix A.

Note:

You need to remove the PCMCIA slot cover before you install or remove the PC cards.

Caution

Make sure you always attach the slot cover to the PCMCIA expansion module. The slot cover discharges the static electricity in your body. If you do not attach the cover, the control unit could lock up when you insert or remove the PC cards.

1-28 Installation

9. If you removed a SIMM, replace it.

Note:

You need to install card and socket services software on your control unit before it can recognize PC cards in the slots on the PCMCIA expansion module. See the documentation provided with the module.

If you want to remove the PCMCIA expansion module, remove the slot cover, remove the SIMM installed in the control unit, then remove the retaining screw securing the PCMCIA expansion module to the IM module. Pull the expansion module straight out of the slot and replace the slot cover. Make sure you replace the SIMM.

Installing an ISA Card

You can install an ISA card in the ISA expansion slot on the connector board. For the size of the card, see Appendix A.

Caution

When you connect the ISA card, make sure the drawing current of the card does not exceed the capacity limits shown in Appendix A.

1. If a SIMM is installed in the IM module, you may want to remove it so you can access the ISA card slot more easily. (See page 1-18.)

2. Remove the retaining screw securing the top slot cover, as shown below. (Keep the screw to secure the ISA card to the IM module.)

Installation 1-29

3. Slide the slot cover out and set it aside. Store the slot cover in case you remove the ISA card later.

Caution

To avoid contamination, do not touch the card connectors.

4. Hold the card along the top corners and guide it into the connector, as shown below:

Connector

ISA card

Once the connectors reach the slot, push the card in firmly (but carefully) to insert it fully. You should feel the connectors fit into place. If the card does not go in smoothly, do not force it; pull it all the way out and try again.

5. Secure the end of the ISA card to the IM module with the retaining screw.

6. If you removed a SIMM, replace it. (See page 1-18.)

If you want to remove the ISA card, remove the SIMM, then remove the retaining screw securing the card. Pull the card straight out of the slot, then replace the slot cover and the SIMM.

1-30 Installation

Installing the Battery Pack (option) Installieren der Batterie-Einheit (option) Installation de la batterie (proposée en option)

The optional battery pack contains a Nickel-Cadmium (Ni-Cd) battery. When there is a power failure, the battery supplies power to the control unit for about a minute, which allows you to save any transactions in progress. Follow these steps to install the battery pack:

Die optionale Batterie-Einheit enthält eine Nickel-Cadmium (NiCd) Batterie. Bei einem Stromausfall, versorgt die Batterie die Steuereinheit ca. eine Minute lang mit Strom, damit Sie gegenwärtig ablaufende Vorgänge speichem können. Führen Sie zur Installation der Batterie-Einheit die folgenden Schritte durch:

La batterie proposée en option contient un accumulateur NickelCadmium (Ni-Cd). Lorsqu’il y a une coupure de courant, la batterie alimente l’ordinateur pendant environ une minute, permettant ainsi de sauvegarder les opérations en cours. Suivre les étapes suivantes pour installer la batterie:

1. Remove the IM module from the plastic housing. (See page 1-5.)

Nehmem Sie das IM-Modul aus dem Plastikgehäuse. (Siehe Seite 1-5.)

Retirer le module IM du boîtier plastique. (Voir page 1-5.)

Note:

You can install the battery pack without removing the IM module from the plastic housing. It is easier to install the battery pack, however, when the IM module is not in the housing.

Installation 1-31

Hinweis:

Sie können die Batterie-Einheit auch installieren, ohne das IMModul aus dem Plastikgehäuse herauszunehmen. Die BatterieEinheit läßt sich allerdings leichter installieren, wenn sich das IM-Modul nicht im Gehäuse befindet.

Remarque:

Il est possible d’installer la batterie sans retirer le module IM de son habitacle plastique. Il est, toutefois, plus facile d’installer la batterire lorsque le module IM n’est pas dans le boîtier.

2. Use a coin or a flat head screwdriver to loosen the screw securing the battery cover. (You cannot remove the screw completely.)

Lockern Sie mit einer Münze oder einem Schraubenzieher die Schraube, die die Batterieabdeckung festhält. (Die Schraube kann nicht völlig entfernt werden.)

Utiliser une pièce de monnaie ou un tournevis plat pour desserrer la vis du couvercle de la batterie (il n’est pas possible de retirer complètement la vis).

3. Lift the side of the battery cover containing the screw away from the IM module; then pull the tab out of the slot, as shown below:

Heben Sie den Teil der Batterieabdeckung, auf dem sich die Schraube befindet, vom IM-Modul ab und ziehen Sie anschließend, wie unten abgebildet, den Führungsstift aus dem Schlitz heraus.

1-32 Installation

Soulever le côté du couvercle de la batterie contenant la vis du module IM, puis retirer la languette de la fente tel qu’indiqué ci-dessous.

Tab

Führungsstift Languette

Slot Schacht Fente

4. If it is the first time to install the battery, disconnect the dummy connector from the IM module.

Wenn die Batterie zum ersten Mal installiert wird, ziechen Sie den Blindstecker vom IM-Module ab.

Si c’est la première fois que l’on installe la batterie, détacher le connecteur factice du module IM.

Dummy connector Blindstecker Connecteur factice

Installation 1-33

5. Locate the connector on the battery pack.

Machen Sie den Anschlußstecker der Batterie-Einheit ausfindig.

Localiser le connecteur sur la batterie.

6. Align the tab in the casing of the battery connector with the notch in the socket on the IM module; then insert the connector in the socket.

Richten Sie den Führungsstift am Gehäuse des Batteriesteckers an der Aussparung in der Anschlußbuchse des IM-Moduls aus. Stecken Sie anschließend den Stecker in die Buchse.

Verifier que le détrompeur de la fiche de la batterie est bien positionné par rapport au connecteur du module IM, puis insérer la fiche dans le connecteur.

Connector Stecker Fiche

Socket Anschlußbuchse Connecteur

7. Slide the battery pack into the compartment.

Schieben Sie die Batterie-Einheit ins Fach.

Glisser la batterie dans le compartiment.

1-34 Installation

8. Replace the battery cover by sliding the tab into the slot and lowering the cover over the battery.

Bringen Sie die Abdeckung wieder an, indem Sie den Führungsstift in den Schlitz einschieben und die Abdeckung auf die Batterie absenken.

Remettre le couvercle de la batterie en glissant la languette dans la fente et en baissant le couvercle sur la batterie.

Caution

Be careful the battery cable is not caught between the battery cover and the chassis as you replace the cover.

Achtung

Achten Sie darauf, daß beim Anbringen der Abdeckung das Batteriekabel nicht zwischen der Batterieabdeckung und dem Gehäuse eingeklemmt wird.

Précaution

Faire attention à ne pas coincer le câble entre le couvercle de la batterie et le chassis lorsque l’on remettra le couvercle en place.

9. Secure the battery cover to the IM module by tightening the screw.

Befestigen Sie die Batterieabdeckung am IM-Modul, indem Sie die Schraube anziehen.

Visser le couvercle de la batterie au module IM en serrant la vis.

Installation 1-35

10. Return the IM module to the plastic housing.

Setzen Sie das IM-Modul wieder in das Plastikgehäuse ein.

Remettre le module IM dans le boîtier plastique.

Leave the control unit on for 48 hours for full charging.

Lassen Sie den Control unit zum vollständigen Aufladen 48 Stunden eingeschaltet.

Laisser l’ordinateur sous tension pendant environ 48 heures pour une charge complète.

To remove the battery pack, reverse the steps above.

Zum Entfernen der Batterie-Einheit die obigen Schritte in umgekehrter Reihenfolge ausführen.

Pour retirer la batterie, refaire les étapes précédentes en sens inverse.

Setting Up the Control Unit

Connecting the TM printer

This section describes how to connect the TM printer to the control unit.

For setting up the TM printer itself, see the operator’s manual for the TM printer.

Follow these steps to connect the TM printer:

1. Remove the IM module from the plastic housing. (See page 1-5.)

2. Connect the power cable and interface cable to the IM module. For the interface cable, tighten the screws on both sides of the cable connector.

1-36 Installation

Note:

You need an appropriate interface cable. The interface cable is not enclosed with your control unit box.

Screws

Interface cable

TM power cable

3. Form the power cable and interface cable as shown below then lock them by two clips on the IM module.

Clips

Installation 1-37

4. Replace the IM module into the plastic housing.

Caution

Be careful the cables are not caught between the housing and the IM module.

Caution

Make sure you lock the IM module to the plastic housing using the lock on the front panel. The module could fall from the housing if it isn’t secured.

1-38 Installation

5. Lead the power and interface cables into the hole on the back of the plastic housing.

6. Connect the power and interface cables to the TM printer referring to the operator’s manual of the TM printer.

7. Set the TM printer on the control unit.

TM printer

Control unit

Connecting Peripherals

You can connect various peripherals to the control unit using the connectors on the back panel.

Installation 1-39

Caution

See Appendix A for power limitations for any device that draws its power from the control unit.

24 VDC connector

Note:

For some peripherals, you may need to change the jumper settings. See page 1-12 for more information.

Caution

Never plug a telephone line into the DM display port.

Connecting the Power Supply

The power supply that came with the control unit contains a DC cable connector that connects to the 24 VDC connector on the back panel of the control unit. Follow these steps to connect the power supply:

1. Unpack the power supply. Make sure you read the safety instruction sheet that came with the power supply.

1-40 Installation

2. Connect the DC cable connector of the power supply to the 24 VDC connector on the control unit. Push the connector in as far as it will go.

24 VDC connector

3. Insert the power cord into an electrical outlet.

See Appendix A for additional information on the power supply.

Installation 1-41

Attaching the Back Cover

The control unit comes with a back cover that provides a protective covering for your cables. After you have connected all the peripherals to the control unit, attach the back cover. Insert the tabs on one side of the cover first; then push the tabs on the other side into place.

Back cover

Caution

Never lift the control unit by the back cover. This cover cannot support the weight of the control unit, so it could drop.

Setting a Password for the Drawer Kick-out Test

If you plan to use a drawer, you must set a password for accessing the drawer kickout test in the device diagnostics utility.

Caution

Make sure you always set a password. The drawer kickout test checks whether the cash drawer opens correctly. Anyone can access the test, however, if you do not define a password.

1-42 Installation

To set a password see Chapter 2.

Charging the Batteries

Lithium Battery

The control unit contains a rechargeable Lithium battery that backs up the real-time clock and the CMOS RAM data. The Lithium battery is not charged fully at the factory. You need to charge the battery before you use the control unit for the first time. If you replaced the battery or you have not used the control unit for a long time, you still need to charge it.

Follow these steps to charge the battery:

Caution

Charge the Lithium battery before you first use the control unit. If the Lithium battery is not fully charged, your system configuration settings in the CMOS RAM may be incorrect when you start the control unit.

1. Connect the power supply to the control unit.

2. Turn on the power switch of the control unit. The Lithium battery is charged when the power LED light is on.

The Lithium battery is being charged when the control unit is being turned on. Use the following table for time of charging.

Time for full charge 40 hours or more (from factory condition)

Backup time 30 days or more (with full charge)

Installation 1-43

Ni-Cd Battery (option)

The optional rechargeable Nickel-Cadmium (Ni-Cd) battery provides power to the control unit for about a minute in the event of a power failure. The Ni-Cd battery is not charged fully at the factory. You need to charge the battery before you use the control unit. If you have already replaced the battery or you have not used the control unit for a long time, you still need to charge it. Follow these steps to charge the battery:

Caution

Charge the Ni-Cd battery before you use the control unit. If the Ni-Cd battery is not fully charged, it may not be able to provide power to the control unit for a full minute.

1. Connect the power supply to the control unit.

2. Turn on the power switch of the control unit. The Ni-Cd battery is charged when the power LED light is in green.

The Ni-Cd battery is being charged when the control unit is being turned on. Use the following table for time of charging.

Time for full charge 48 hours or more (from factory condition)

Backup time 1 minute (with full charge)

1-44 Installation

Chapter 2

Using System Utilities

The control unit comes with the following utility programs in the System ROM:

❏ System Configuration Utility, for defining the configuration of

the system.

❏ Power management, for establishing power management

criteria.

❏ Device Diagnostics, for troubleshooting devices attached to the

control unit.

You can access the system configuration and power management utilities directly from DOS or from some other application that doesn’t control keyboard input. You can also access the power management utility from within the System Configuration Utility.

You see a prompt to access Device Diagnostics each time you start the control unit.

These programs and the factory default options for this control unit are stored in the ROM. New configuration settings are stored in CMOS RAM, which is backed up by a battery.

Using the System Configuration Utility

The System Configuration Utility defines how the system is configured. You need to run this program the first time you configure the control unit. You may need to run it again if you change the configuration.

Using System Utilities 2-1

Note:

If, for any reason, you remove the system board from the IM module, you must run the System Configuration Utility to redefine your configuration.

The System Configuration Utility lets you verify or change the following:

❏ Standard settings such as date, time, COM port addresses, LPT

port addresses, LPT port mode, floppy disk drive type, hard disk drive type, and video display

❏ Preferences, such as quick boot, Num Lock settings, CPU (boot)

speed, keystroke settings, passwords, enabling internal hard disk and floppy disk drive controllers, and enabling keyboard check.

❏ Memory options, such as shadowing system or video BIOS,

enabling cache, and enabling parity checking for the SIMM.

Starting the System Configuration Utility

You can run the System Configuration Utility by pressing Ctrl Alt S from DOS or from an application program that does not control keyboard input.

Caution

When you exit the System Configuration Utility, the system reboots. Make sure you have saved any data before you start the utility.

If, during the power-on self test, the system detects an error in your system configuration, you see an error message on the screen, followed by this message:

<CTRL-ALT-S> to enter System Configuration Utility, <CTRL-ALT-P> to enter PM Configuration Util ity, Press F1 to Continue

2-2 Using System Utilities

Press Ctrl Alt S to run the System Configuration Utility and correct the configuration information.

Changing Options in the System Configuration Utility

The System Configuration Utility uses a series of menu bars, pulldown menus, and dialog boxes to let you change settings. Follow these guidelines for using the System Configuration Utility program:

❏ To display a pull-down menu, use the left and right arrow keys

or press the key that corresponds to the highlighted letter in the title. (Some options, like PowerMgmt, do not have a pull-down menu.) Select the option and then press Enter to perform the function or access the selection screen.

❏ To select an option from the pull-down menus, use the up and

down arrow keys to highlight the option; then press Enter to select it. If additional options are available, you see a dialog box. If no additional options are available, you see a check beside the selected options.

❏ To select an item in a dialog box, use the up and down arrow

keys to highlight the option, then press Enter to select it. You see an X beside the selected option.

❏ Press Esc to close a pull-down menu or leave a dialog box.

Setting the Date and Time

The real-time clock in the control unit continuously tracks the date and time—even when the control unit is turned off. Once you set these options, you shouldn’t have to set them again, unless you adjust the time for daylight savings or a different time zone. (The control unit automatically changes the date for leap years.)

To change the date, select the Date option from the Standard pulldown menu. Enter the new date in month/day/year format (use the arrow keys to move between fields); then press Enter.

Using System Utilities 2-3

To change the time, select the Time option from the Standard pulldown menu. Enter the new time in hours:minutes:seconds format (use the arrow keys to move between fields); then press Enter. Use a 24 hour clock to set this time. For example, 5 p.m. is 17.

Setting the COM Ports

You can disable the COM ports, COM port A (the connector indicated as COM1 on the control unit) and COM port B (the connector indicated as COM2 on the control unit), using the COM Port option on the Standard pull-down menu. Select the COM port you want to assign. The dialog box allows you to select from these options:

❏ COM1 (3F8h) ❏ COM2 (2F8h) ❏ Disable.

Addresses for COM3 and COM4 are fixed at 3E8h and 2E8h, respectively.

Setting the LPT Port Address

You can enable or disable LPT1 using the LPT Port Address option on the Standard pull-down menu. When you select the option, a dialog box allows you to select one of these options:

❏ LPT1 (378h) ❏ Disable.

Setting the LPT Port MODE Option

You can define the LPT1 port as one of the following interfaces using the LPT Port MODE option on the Standard pull-down menu.

❏ Printer ❏ Bi-directional

2-4 Using System Utilities

If you want to set the LPT1 port as a unidirectional interface, select Printer.

Setting the Floppy Disk Drive

You can set the size of your floppy disk drive using the Diskette Drive option on the Standard pull-down menu. When you select

the option, you see a dialog box that allows you to select the size of the drive. Set Drive A to 1.44MB and set Drive B to None.

Setting the Hard Disk Drive

Your control unit comes with a hard disk auto-sensing feature that allows it to detect the type of hard disk drive you have installed. When you select the Hard Disk 1 option from the Standard pulldown menu, you can choose from the following options:

❏ Standard ❏ Custom ❏ Auto ❏ None.

Select Auto to have the system automatically supply the correct hard disk drive parameters for your drive.

Note:

When you select Standard, you see a hard disk drive table. Do not select a drive type from this table. Use Auto or define a custom drive.

If none of the parameters in the table match your drive, you need to define your own drive type. Select Custom; then type the correct value in each field. Press the down arrow key to move the cursor to the next field.

Using System Utilities 2-5

The following table describes the logical parameter you need to enter in each field. When you have finished entering values, press

Enter.

Drive type options

Field Description

Cyls Number of cylinders

Heads Number of read/write heads

SPT Sectors per track the drive uses

Lzone Landing zone (the area on which the control unit parks the

Precomp Precompensation cylinder

heads)

If you have no hard disk drive installed, select None.

Note:

Always set the Hard Disk 2 option to None.

Setting the Video Display Type

The Standard pull-down menu lets you define the type of display you have attached to the built-in VGA port. Although the screen displays several options, the only option available for the control unit is VGA Display.

Setting the Quick Boot Option

When you select the Quick Boot option from the Preferences pull-down menu, the system doesn’t test memory during the power-on self test. When the Quick Boot option is not selected, the system performs a more comprehensive test of the hardware and, as a result, takes longer to start. Use the up and down arrow keys to highlight the Quick Boot option and press Enter. When the option is selected, you see a check mark beside it.

2-6 Using System Utilities

Setting the Num Lock Option

You can determine the initial Num Lock status when the system is turned on or reset by selecting the Num Lock option from the Preferences pull-down menu. Use the up and down arrow keys to highlight the Num Lo ck option and press Enter. When the option is selected, you see a check mark beside it. Then when you start the control unit, Num Lock is on.

Setting the Boot Speed (CPU Speed)

The Boot Speed option on the Preferences pull-down menu lets you set the default CPU speed. When you select Fast Clock in the dialog box, the CPU operates at 33 MHz. When you select Slow Clock, the control unit simulates a 16.5 MHz processor to provide compatibility with older application programs. Select Fast Clock unless you are using an application program that requires the slower speed.

Setting the Keyboard Options

The Preferences pull-down menu contains two options that allow you to determine keyboard speed functions: Typematic Rate and Typematic De lay.

The Typematic Rate option defines the rate at which the keyboard repeats a character when you hold it down. You can select options between 2 characters per second to 30 characters per second.

The Typematic Delay option defines the interval from when you start to hold a key down to when the system starts to repeat the character. You can select options between 250 ms and 1000 ms.

Using System Utilities 2-7

Setting Passwords

You can set passwords for both access to the system and access to the System Configuration Utility using the Boot Password option and the SCU Pass word option on the Preferences pull- down menu.

Note:

If you set a password for the System Configuration Utility, you can still access the power management utility without entering a password by pressing Ctrl Alt P. You need to enter a password, however, if you access the power management utility through the System Configuration Utility.

Defining a password

Follow these steps to define a password:

1. Select the Boot Password option if you want to define a password for accessing the system. Select the SCU Password option if you want to define a password for accessing the System Configuration Utility. You see the following message:

Enter 4 to 8 keystrokes

2. Type the password you want and press Enter. Make sure you enter at least four alphanumeric characters. You then see this message:

Re-Enter to Verify

3. Type the same password a second time and press Enter. You see this message:

Entry IS Verified Press Any Key To Continue

4. Press any key. The password option you selected from the Preferences pull-down menu now displays a check mark beside it.

2-8 Using System Utilities

If you defined a boot password, you see the following message when you start your system:

Enter your BOOT PASSWORD

If you defined a password for the System Configuration Utility, you see the following message when you press Ctrl Alt S to start the System Configuration Utility:

Enter your SETUP PASSWORD

Type the password and press Enter.

Deleting a password

Follow these steps to delete a password:

1. Select the password you want to delete from the Preferences pull-down menu (either Boot Password or SCU Password). You see this message:

Enter PASSWORD

2. Type your password and press Enter. You no longer see the check mark beside the password option on the Preferences pull-down menu, indicating that the option is now disabled.

If you want to change a password, you must delete it first, then enter the new password as described above.

Enabling the On-board Controllers

The Internal FDC and the Internal IDE options on the Preferences pull-down menu let you enable or disable the internal controller for the floppy disk drive (FDC) or the hard disk drive (IDE). The internal controller is enabled when a check mark appears beside the option. Highlight the option and press Enter to toggle the setting on or off.

When these options are disabled, the system uses a controller inserted into the ISA slot.

Using System Utilities 2-9

Checking the Keyboard

The Keyboard Check option in the Preferences pull-down menu lets you enable or disable the keyboard check during the power-on self test. The keyboard check is enabled when a check mark appears beside the option. Highlight the option and press Enter to toggle the setting on or off.

Note:

If your system does not have a keyboard, always set the option to disable.

Setting Memory Options

Memory values are displayed on the main System Configuration Utility screen. You can enable or disable the following options on the Memory pull-down menu:

❏ Shadow System BIOS ❏ Shadow Video BIOS ❏ Cache Enable ❏ Parity Check Enable.

When the Shadow System BIOS or the Shadow Video BIOS options are selected, the system copies the contents of its system and/or video BIOS into RAM, allowing the system to perform certain operations faster. These options are enabled when you see a check mark beside them.

You can enable or disable the 8KB of cache on your processor by selecting the Cache Enable option. A check mark indicates that the option is enabled.

The Parity Check Enab le option allows you to indicate whether the SIMM you are using has parity (36-bit) or not (32-bit). Enable this option if you are using a 36-bit SIMM.

2-10 Using System Utilities

Exiting the System Configuration Utility

Select Exit from the menu bar then press Enter to leave the System Configuration Utility. If you have changed settings, you see the following message:

Do you wish to save your changes? ESC to exit - ENTER to save and exit Any other key to continue

Press Enter to save your changes and leave the utility or press Esc to leave the utility without saving the changes you have made. Press any other key to continue making changes.

If you select following message:

Press Esc to leave the utility. Press any other key to continue making changes.

Note:

When you exit the System Configuration Utility, the program restarts the system, even if you have made no changes.

Exit

without changing any settings, you see the

ESC to exit now Any other key to continue

Setting Power Management Options

The power management utility allows you to establish standby and suspend criteria for the CPU, the hard disk drive, the VGA controller, or a combination of these components. It also controls the battery shutdown function.

You can start the power management utility from DOS or from an application program that does not control keyboard input by pressing Ctrl Alt P. You can also select the the main System Configuration Utility menu and press Enter.

PowerMgmt

option from

Using System Utilities 2-11

You see the MAXIMIZER™ power management screen. You can select options and change settings from this screen just as you did on the System Configuration Utility screen.

The MAXIMIZER screen provides the following pull-down menus that allow you to set power management options:

❏ Controls ❏ System ❏ Device.

You can also select the Defaults option to select the power management defaults and select Exit to leave the MAXIMIZER screen.

Setting the Power Management Controls

When you display the Controls pull-down menu on the MAXIMIZER screen, you see a single option, Power Savings. When you select this option, you see a dialog box that allows you to have the power management function operating at all times (the

Always option) or to disable the power management function (the Disable option).

Note:

If this option is set to Disable, power management options are not implemented, even if you have set specific options elsewhere on the screen.

Your selection is displayed on the MAXIMIZER screen.

Defining System Power Management Criteria

The System pull-down menu contains the following options:

❏ CPU Standby ❏ Global Standby

2-12 Using System Utilities

❏ Auto Suspend ❏ Video Monitoring.

These options determine how the system manages the power management options.

You can enable or disable the CPU Standby option by highlighting the option and pressing Enter. If this option is enabled, the CPU enters a standby mode when the system has been idle for 8 seconds. When the system enters CPU standby, the CPU clock speed decreases from 33 MHz to 8.25.

When you select Global Standby from the System pull-down menu, you see a dialog box that allows you to select the amount of time required before the system enters a global standby mode. When the CPU standby mode is enabled, the time interval set here for the global standby begins when the system enters a CPU standby mode (after 8 seconds). If the CPU standby mode is not enabled, the time interval set here for the global standby begins when the system detects an idle state.

In global standby, the system turns the hard disk drive motor off, shuts the video output off (the VGA controller, however, remains on), and reduces the CPU clock speed to 8.25 MHz. You can select intervals between 1 minute and 16 minutes or you can disable the global standby mode.

When you select Auto Suspend from the System pull-down menu, you see a dialog box that allows you to select the interval of inactivity required before the system enters a suspend mode. Standby mode suspends activity for a subsystem, while a suspend mode suspends activity for as much of the entire system as possible, providing the highest level of power conservation. (The CPU clock decreases to 0 MHz, the VGA controller enters a suspend mode, the hard disk drive motor turns off, the I/O controller turns off, and the AC power outlet turns off.) You can select intervals between 1 minute and 30 minutes or you can disable the automatic suspend mode.

Using System Utilities 2-13

When you enable the Video Monitoring option by highlighting the option and pressing Enter, you see a check mark beside the option indicating that video monitoring is now enabled. When this option is enabled, the system monitors the video display to control whether video RAM access prevents the system from entering a standby or a suspend mode. Also, when this option is enabled, a system in a standby or suspend mode returns to an active mode when video activity occurs.

Defining Device Power Management Criteria

Two power management options are available for specific devices—the battery and the hard disk drive. When you select the Battery Shutdown option from the Device pull-down menu, you see a dialog box that allows you to select the interval before the battery shuts down once a power failure has occurred.

Note:

When the Ni-Cd battery is not installed, this setting does not have any meaning although it is settable.

Caution

Never set this option to Always On.

Set this option to 1 minute.

Note:

In some cases, you can set the Battery Shutdown option to up to 5 minutes. The length of time the battery can actually provide power depends on the following factors:

❏ The total amount of power load ❏ The age of the battery (battery capacity decreases throughout

the life of the battery)

❏ The temperature and humidity ❏ The current level of charge in the battery.

2-14 Using System Utilities

Note:

When the control unit is powered from the Ni-Cd battery, the battery supplies only +5 V current to the ISA expansion slot and PCMCIA expansion module. An ISA card or PC cards using the current such as +12 V are not supported during battery operation.

When you select the HardDisk Standby option from the Device pull-down menu, you see a dialog box that allows you to select the interval before the hard disk drive enters a standby mode (the motor powers off). You can select Always On to keep the hard disk drive running continually, or you can select an interval between 1 and 16 minutes.

Exiting From the Power Management Utility

Select Exit from the menu bar then press Enter to leave the Power Management Utility. If you have changed settings, you see the following message:

Do you wish to save your changes? ESC to exit - ENTER to save and exit Any other key to continue

Press Enter to save your changes and leave the utility or press Esc to leave the utility without saving the changes you have made. Press any other key to continue making changes.

If you select Exit without changing any settings, you see the following message:

ESC to exit now Any other key to continue

Press Esc to leave the utility. Press any other key to continue making changes.

The program returns you to the System Configuration Utility if you accessed power management from there or to DOS (or an application) if you accessed power management by pressing Ctrl Alt P.

Using System Utilities 2-15

Using Device Diagnostics

The Device Diagnostics utility included in the system ROM of the control unit lets you isolate communication problems the control unit or connected devices may be having. You can use these diagnostics to test the following:

❏ TM printer operation test ❏ DM display indication test ❏ Cash drawer operation test ❏ Serial port loop-back test ❏ LPT1 port loop-back test ❏ OCIA port loop-back test ❏ Printing test of printer which is connected to LPT1

2-16 Using System Utilities

Device Diagnostics Utility Conditions

The Device Diagnostics Utility runs under the following conditions.

Table 2-1. Device Diagnostics Utility Conditions

Setting Condition

Connection to the TM printer The TM printer needs to be connected to the

Setting address of COM port A Set the address of COM port A to 3F8h, using

Setting of the TM printer connection port

control unit. Connect the printer to either COM1 ~ COM4 or LPT1 even if you will not test the TM printer.

the System Configuration Unity.

Set the port which is connected to the TM printer to be Enabled. Set, using System Configuration Utility, whether the TM printer is connected to COM1, COM2 or LPT1. Set jumper of external I/O board if the TM printer is connected to COM3 or COM4.

Using System Utilities 2-17

Table 2-1. Device Diagnostics Utility Conditions (Continued)

Setting Condition

Setting of the TM printer DIP switches

DM display connector port Connect DM display to DM display port in

Setting of DIP switch of the DM displays

Set the receiving buffer to maximum. Set selection switch, which is the customer display connection/non-connection, to nonconnection. (If it has a selection switch). Set up the setting on communication to follow the instruction, if the TM printer does not have the ID function. (ESC/POG GSI command).

Baud Rate: 9600 bps Word Length: 8 bits

Parity: None Refer to the manual of the TM printer for the setting procedure.

IM-X40/IM-X41, when DM display is tested.

❏

When the TM printer connects to COM1. Set up the setting on communication to follow the instruction, when the TM printer which has the ID function (ESC/POS GS I command).

Baud Rate: Same setting as the TM printer Word Length: Same setting as the TM

printer

Parity: Same setting as the TM printer Set up the setting on communication to follow the instruction, when the TM printer which does not have the ID function (ESC/ POS GS I command).

Baud Rate: 9600 bps

Word Length: 8 bits

Parity: None

❏

When the TM printer connects another

port except COM1. Set up the DM display the setting on communication to follow the instruction.

Baud Rate: 9600 bps Word Length: 8 bits

Parity: None Refer to the DM display manual for the setting procedures

2-18 Using System Utilities

Starting Device Diagnostics

When you start either the control unit, you see the following prompt for a few seconds.

Press F2 to start Device Diagnostics.

When you see the prompt, press F2. You see the following dialog box when you start the Device Diagnostics Utility.

Select TM Port

COM1 COM2 COM3 COM4 LPT1 None

Select the port which is connected to the TM printer, using the up or down arrow key; then press ENTER.

You see the Device Diagnostics screen.

Device Diagnostics uses a series of menu bars, pull-down menus, and dialog boxes that allow you to select options or perform diagnostic tests. Follow these guidelines for using Device Diagnostics:

❏ To display a pull-down menu, use the left or right arrow key to

highlight the option; then press Enter (if necessary). You can also see the pull-down menu if you press the key which corresponds to the initial letter of the option. (The Initialize option does not have a pull-down menu.)

❏ To select an option from the pull-down menus, use the up or

down arrow key to highlight the option; then press Enter. If the option has a dialog box, you see it when you press Enter.

❏ Press Esc to close a pull-down menu or a dialog box. ❏ Press the back-space key to correct typing.

Using System Utilities 2-19

Device Diagnostics Screen

The Device Diagnostics screen is divided into the following areas:

❏ TM/Drawer ❏ DM ❏ COM ports ❏ LPT1/OCIA ❏ Messages.

TM/Drawer

The TM/Drawer area of the Device Diagnostics screen displays the communication settings, cash drawer driving pulse signal width and the status for the TM printer and cash drawer.

Table 2-2. TM/DM information

Setting Description

TM model Displays the model name depending on the type of TM

TM port Displays the TM printer connection support which was

TM reset signal Indicates the signal and signal definition the control unit is

Baud rate Indicates the baud rate Device Diagnostics is using to

Word length Indicates the word length Device Diagnostics is using to

Parity Indicates whether Device Diagnostics is using parity to

Drawer On Time Displays the pulse width of signal for opening the cash

TM status Indicates the status of the TM printer. See the table called

Drawer Status Displays the status (High/Low) of the cash drawer.

printer attached to the control unit.

selected when you started the Device Diagnostics Utility.

using to reset the TM printer. You see the control unit does not have a reset signal.

communicate with the TM printer and DM display.

communicate with the TM printer.

drawer.

“TM status messages” for a description of these messages.

None

here because

2-20 Using System Utilities

Table 2-3. TM status messages

Message Priority Description

Disable – The port, which is connected to the TM printer is

No communication

–

disabled. Set to Enabled using the System Configuration Utility or jumpers on the External I/O board.

❏

Displays this message when a TM printer that does not have ID function (ESC/POS GS I command) is connected. Check whether DIP switches of the TM printer are set to the following.

Baud Rate: 9600 bps Word Length: 8 bits Parity: None Although the screen indicates “No communication,” the Device Diagnostics Utility can communicate to the TM printer if the DIP switches are set up correctly. If something is wrong, check the TM status messages.

❏

Device Diagnostics Utility cannot communicate to the TM printer when a TM printer that has ID function (ESC/POS GS I command) is connected.

Check the following items:

❏

The interface cable and power cable is connected properly to the TM printer.

❏

Make sure you turn off the control unit before you connect the cable.

❏

The TM printer power switch is on.

❏

The TM printer, that was selected when Device Diagnostics Utility started is connected to the port.

❏

The TM printer is not performing a self-test when Device Diagnostics Utility starts.

❏

A paper feed switch is not pressed when Device Diagnostics Utility starts.

If the TM printer does not meet these conditions, correct the problem and select the Initialize option from the menu bar.

If the printer meets all the above conditions, one of the following may have occurred:

❏

The print head has overheated.

❏

The TM printer is not working.

❏

The TM printer interface circuit on the control unit is not working.

Using System Utilities 2-21

Table 2-3. TM status messages (Continued)

Message Priority Description

Hardware error

Paper feeding 2 The TM printer is feeding paper.

Receipt end 3 The receipt paper path contains no paper.

Journal end 4 The journal paper path contains no paper.

Paper nearend

Receipt nearend

Journal nearend

Cover open 8 The printer cover is open.

On-line 9 The printer is on-line. The TM print test is possible.

* If Device Diagnostics detects more than one TM status, it displays the

highest priority message. (Priority code 1 is higher than priority code 3.)

1 The print head is overheated, or the printer is not

working.

5 The paper roll diameter is too small or is not installed.

6 The receipt paper roll diameter is too small or is not

installed.

7 The journal paper roll diameter is too small or is not

installed.

The DM area on the screen indicates the communication settings and the status of the DM display.

Table 2-4. DM Information

Setting Description

DM port Indicates the port that the Device Diagnostics Utility

Baud Rate Indicates the Baud Rate that the Device Diagnostics

Word Length Indicates Word Length that the Device Diagnostics

Parity Indicates whether Device Diagnostics Utility uses

DM status Indicates DM status. Refers to Table 2-5, which has

uses to transmit data.

Utility uses to communicate to the DM display.

parity to communicate to DM display.

explanations of these messages.

2-22 Using System Utilities

Table 2-5. DM status messages

Message Description

Disable COM port A is not set to 3F8h. Set COM port A to 3F8h in

No communication Device Diagnostics is not able to communicate with the

Busy DM display’s condition is busy. It is possibly caused by the

Ready The DM display is ready to receive data. The DM display

the System Configuration Utility.

DM display. Check the TM printer and DM display for the following:

❏

The DM display is properly connected. Make sure you turn off the control unit before you connect the cable.

❏

The data communications DIP switch is the same for the DM display and the TM printer. Make sure you turn off the control unit before you change the settings.

❏

DM display power switch is on.

❏

DM display is not executing a self test.

If DM display does not meet these conditions, correct the problem and select the Initialize option from the menu bar.

If the TM printer and DM display meet the above conditions, one of the following may have occurred:

❏

DM display interface circuit on the control unit is not working.

❏

The DM display is not working.

following;

❏

DM display is running a self test.

❏

After the Device Diagnostics Utility starts, the DM display power was turned off.

test is possible.

COMM port information

The COM ports area of the screen lists the DTR, DSR, RTS, CTS, DCD, and RI status for each of the available COM ports. When the port is disabled, you see a message to that effect.

Using System Utilities 2-23

LPT1/OCIA information

The LPT1/OCIA area of the screen lists the -BSY, -ACK, PE, SLCT, and -ERR status for the LPT1 port, and the RDT, -CLI, SDT, and

-CLO status for the OCIA port. When the port is disabled, you see a message to that effect.

Messages

The message portion of the screen displays the result of tests.

Table 2-6. Message area

Test category Message Description

TM printer Disable The port is disabled.

Done The TM printer test is completed. Check the

DM display test Disabled The port is disabled.

Done DM display test is completed. Check

Drawer kick-out test

Loop-back test Error The diagnostics test failed. This message also

Disabled The port is disabled.

Done The Drawer kick-out test is completed. Check

Disabled The port is disabled.

printing motion and auto cutter motion.

indication.

the motion of cash drawer.

appears when a loop-back connector is not connected or the wrong loop-back connector is connected.

Ok The test completed successfully

LPT1 print test Time out The printer connected to the LPT1 port did not

enter a ready state after 2 seconds.

Disabled The port is disabled.

Ok The print data was sent successfully.

2-24 Using System Utilities

Using the Setup Menu

The Setup menu allows you to create a password for accessing the drawer kick-out test and to set the length of time for the voltage signal supplied to the solenoid of the cash drawer to open it.

Defining a password

Follow these steps to define a password:

1. Select the Drawer Password option from the Setup pull-

down menu. You see the following message in a dialog box:

Enter

2. Type the password you want and press Enter. Passwords can

be 4 to 8 alphanumeric characters. Make sure you enter at least four characters or numbers. You then see this message:

Re-Enter

3. Type the same password a second time and press Enter.

The password is now defined. You see the following prompt each time you select the Drawer kick-out test from the Device- Tests pull-down menu.

Enter

Type the password and press Enter to perform the drawer kick-out test.

Changing or deleting a password

Follow these steps to change or delete a password.

1. Select the Drawer Password option from the Setup pull-

down menu. You see this message:

Old

Using System Utilities 2-25

2. Type your current password and press Enter. You then see the

following message:

New

3. If you no longer want the password, press Enter. The password

is now deleted. If you want to define a new password, type the new password and press Enter. You see this message:

Re-Enter

4. Type the same password a second time and press Enter.

Setting the Drawer ON time

The Drawer ON time option sets the length of time required for the voltage signal to pass through the solenoid to open the cash drawer.

To set the time, select the Drawer ON t ime option from the Setup pull-down menu. You see a dialog box allowing you to enter the ON time your cash drawer requires. You can enter a value up to 500 (ms). For the appropriate value, see your cash drawer manual.

Running Device Tests

The Device-Tests option on the menu bar allows you to run the following tests:

❏ TM print test ❏ DM display test ❏ Drawer kick-out test ❏ COM1 loop-back test ❏ COM2 loop-back test ❏ COM3 loop-back test

2-26 Using System Utilities

❏ COM4 loop-back test ❏ OCIA loop-back test ❏ LPT1 loop-back test ❏ LPT1 print test.

Note:

Before you perform the loop-back tests, you need to connect an appropriate loop-back connector to the port. See Appendix A for the loop-back connector configurations.

TM print test

The following tests are executed during the TM print test:

❏ Receipt print test, which prints a standard print pattern ❏ Auto cutter test (for the printer eqipped with an auto cutter

only)

Note:

Before you run the test, make sure the TM status message says online. If it doesn’t, see Table 2-3.

When the test is complete, make sure the standard print pattern printed. For the printer which has an auto cutter, make sure that the auto cutter cut the receipt.

DM display test

The DM display test sends the following message to the DM display:

Display Module Test ***** Device Diagnostics *****

Using System Utilities 2-27

Note:

Before you run the DM display test, make sure the DM status message says Ready. If it doesn't, see Table 2-4.

Check the DM display screen to see if the test has been performed.

Drawer kick-out test

The drawer kick-out test opens the cash drawer. If the cash drawer opens, the test was successful. The TM printer has two drawer kick-out drive signals: signal 1 (pin 2) and signal 2 (pin 5). However, this test checks only for the drawer kick-out drive signal 1.

If you set a password for the drawer kick-out test (page 2-23), you see the following prompt when you select Drawer kick-out

test from the menu bar:

Enter

Type your password and press Enter. Device Diagnostics tries to open the cash drawer.

Note:

Before you run the drawer kick-out test, make sure the TM status message says on-line. If it doesn't, see Table 2-3.

COM ports, OCIA, and LPT1 loop-back tests

The following loop-back tests are available: ❏ The COM port test checks the DTR, DSR, CTS, RTS, TXD, and

RXD signals.

❏ The LPT1 port test checks the -STROBE, -ACK, DATA0, BUSY,

-AUTO FEED, PAPER EMPTY, -ERR, -INIT, -SELECT IN, and SELECT signals.

❏ The OCIA port test checks the -CLOCK OUT, -SDATA,

RETURN, -CLOCK IN, RDATA RETURN, and -RDATA signals.

2-28 Using System Utilities

Note:

Before you run these tests, make sure that the port you want to test is enabled and that the appropriate loop-back connector is attached to the port.

When the tests complete successfully, you see ok in the Message area of the screen. If the test failed, you see an error message.

LPT1 print test

The LPT1 print test prints a standard print pattern on the printer connected to LPT1. If the printer is busy, you see the time-out message in the Message area of the screen.

Note:

Before you run the LPT1 print test, make sure the LPT1 port is enabled. Also make sure that an appropriate printer is connected to the LPT1 port.

Initializing Device Diagnostics

When you select Initialize from the menu bar, Device Diagnostics restarts the program. If Device Diagnostics displays No communicatio n for the TM status of TM/Drawer area or DM status of DM area, fix the problem. Then select this option to reset the program. See Table 2-3 and Table 2-4 for more information.

Leaving Device Diagnostics

When you select Exit from the menu bar, the system quits Device Diagnostics and restarts the control unit.

Using System Utilities 2-29

Chapter 3

Troubleshooting

The control unit has been designed with reliability in mind. If, however, if you encounter any difficulties using this control unit, read this chapter. The first section provides error messages and beep codes for diagnostics the system runs during the power-on self test (POST). This section is followed by some general troubleshooting guidelines for the system.

If the control unit still does not work correctly, you can use the following built-in diagnostic aid to help isolate the problem:

❏ POST codes: the system sends error codes to Port 80h, which

you can see when you have installed a Port 80 card in the ISA slot. (See page 3-13.)

Error Handling

If the BIOS detects an error, you see or hear one of the following: ❏ WARNING messages state where the error occurred and are

followed by the prompt Press F1 to continue. The control unit pauses until you press F1.

❏ FATAL messages state where the error occurred. The control

unit emits a series of audible beeps, then stops executing commands.

❏ Beep codes display no message, but the control unit emits a

series of audible beeps, and then stops executing commands.

The following sections list error messages and beep codes.

Troubleshooting 3-1

Warning Messages

Warning messages indicate that a potential problem exists, such as a system configuration error. You can press F1 to continue or press Ctrl Alt S to start the System Configuration Utility. The following table describes these warning messages.

Warning messages

Message Description

CLOCK NOT TICKING CORRECTLY The real-time clock is not ticking

CMOS CHECKSUM INVALID - RUN SCU CMOS RAM information has been

CMOS FAILURE - RUN SCU CMOS RAM has lost power and must

FLOPPY CONTROLLER FAILED The floppy disk drive controller failed

FLOPPY DISK TRACK 0 FAILED The floppy disk drive cannot read

FLOPPY INFORMATION INVALID-RUN SCU

HARD DISK CONTROLLER ERROR The hard disk controller failed to

HARDWARE INFO DOES NOT MATCH VIDEO CARD - RUN SCU

KEYBOARD CONTROLLER FAILURE The keyboard failed the self test

KEYBOARD FAILURE The keyboard failed to respond to the

NO BOOTABLE FLOPPY DRIVE 0 INSTALLED

NO INTERRUPTS FROM TIMER 0 The periodic timer interrupt is not

corrupted and must be reinitialized through the System Configuration Utility.

be reinitialized through the System Configuration Utility.

to respond to the reset command.

track 0 of the floppy disk in the drive. Try another floppy disk.

The drive parameters stored in CMOS do not match the floppy disk drive detected in the system.

respond to the reset command.

The video adapter type specified in CMOS RAM does not match the installed hardware.

command.

RESET ID command.

The control unit does not detect a bootable floppy disk drive.

occurring.

3-2 Troubleshooting

Warning messages (continued)

Message Description

RAM PARITY ERROR AT LOCATION xxxx A RAM parity error occurred at the

ROM AT xxxx (LENGTH yyyy) WITH NON-ZERO CHECKSUM (zz)

TIME/DATE CORRUPT - RUN SCU The time and date stored in the real-

UNEXPECTED AMOUNT OF MEMORY RUN SCU

specified (hexadecimal) location.

An illegal adapter ROM was located at the specified address. An external adapter (such as a video card) may be causing a conflict.

time clock are corrupted, most likely from a power loss.

The amount of memory detected by the POST does not match the amount specified in CMOS RAM.

Troubleshooting 3-3

Fatal Error Messages

Fatal error messages indicate that the BIOS has stopped the control unit from operating because of a severe problem, such as a hardware failure. The control unit does not resume operation when a fatal error occurs. Fatal error messages always emit a series of beeps, but may not always display a message. The following table lists fatal error messages and their beep codes. See the Beep Codes section on page 3-5 for the beep codes themselves.

Fatal error messages

Beep code Message Description

3 CMOS RAM TEST FAILED A walking bit test of CMOS RAM

4 DMA CONTROLLER

FAULTY

0FAULTY DMA PAGE

REGISTERS

1 FAULTY REFESH CIRCUIT A continuous read/write test of port

5 INTERRUPT CONTROLLER

FAILED

2 ROM CHECKSUM

INCORRECT

hexadecimal locations 0E through 3F failed.

A sequential read/write of the transfer count and transfer address registers within the primary and secondary DMA controllers failed.

A walking bit read/write of the 16 DMA controller page registers starting at hexadecimal location 80 failed.

61h found that bit 4 (refresh detect) failed to toggle within the time alloted.

A sequential read/write of the various interrupt controller registers failed.

A checksum of the ROM BIOS does not match the byte value of the address F000 FFFF.

3-4 Troubleshooting

Beep Codes

Beep codes allow you to analyze a problem before the video display starts. The control unit emits beep codes as a pattern of long and short tones, with pauses after the third and sixth tone. The BIOS supports the beep codes described in the following table.

Beep Codes

Beep code Beep sequence* Meaning

0 S-S-S-P-S-S-L-P The DMA page registers are faulty.

1 S-S-S-P-S-L-S-P The refresh circuitry is faulty.

2 S-S-S-P-S-L-L-P The ROM checksum is incorrect.

3 S-S-S-P-L-S-S-P The CMOS RAM test failed.

4 S-S-S-P-L-S-L-P The DMA controller is faulty.

5 S-S-S-P-L-L-S-P The interrupt controller failed.

6 S-S-S-P-L-L-L-P The 8042 keyboard controller failed.

7 S-S-L-P-S-S-S-P No video adapter was found.

8 S-S-L-P-S-S-L-P No RAM is installed (no message displayed)

* S = Short; L = Long; P = Pause

The Control Unit Will Not Start

The power light is on, but the control unit does not start.

Check monitor problems on page 3-8. Also, start the system from a bootable floppy disk. Make sure the hard disk drive type is set correctly in the System Configuration Utility. Also make sure the hard disk drive is correctly formatted and contains an operating system.

The control unit does not start and the power light is not lit.

Make sure all cables are securely connected to the control unit and the external power supply. Also check that the power cord is completely plugged into the electrical outlet. Test the outlet to see if it is supplying power.

Troubleshooting 3-5

You have installed or removed components and now the control unit does not start.

Check to make sure you have reconnected all the internal and external cables correctly.

Also, make sure that any device connected to the AC outlet of the power supply does not consume more than 150 VA or that the total power requirements of all the devices getting their power from the control unit do not exceed the system’s power limitations. See page A-7 for the power limitations.

You may have incorrectly installed the SIMM. If the system does not detect memory, it does not start. Check that the SIMM is securely installed in the socket and that the jumpers are set correctly for the memory you’ve installed.

Battery Backup Does Not Work (optional Ni-Cd battery)

The control unit does not work in battery backup mode.

If the power indicator on the front panel of the control unit is red, the battery will not supply power to the control unit in the event of a power failure. The Ni-Cd battery may not be installed properly, or the battery may have reached the end of its life, or the battery may be defective.

If the power indicator is green, the battery may not have been fully charged. If the battery is not holding a charge, although you have charged it for more than 48 hours, the battery may be approaching the end of its life. Replace the battery and see if it holds a charge better.

3-6 Troubleshooting

The Control Unit Does Not Respond

The control unit locks up.

Wait a few minutes; if the control unit still doesn’t respond after a reasonable length of time, press Ctrl Alt Del. If that doesn't work, press the reset switch.

You reset the control unit, but it still does not respond.

Try turning the control unit off and on again.

The Control Unit Shuts Down

The control unit suddenly shuts down.

If the power indicator on the front panel of the control unit is lit, the control unit may be in a power management standby or suspend mode. Press a key on the keyboard to see if anything appears on the display.

You may be drawing more power than the control unit can provide. Make sure the combined power requirements for all the devices drawing power from the control unit do not exceed the power limits listed on page A-7.

Also, the temperature inside the control unit may be too hot.

Keyboard Problems

The screen displays a keyboard error message when you turn on or reset the control unit.

Make sure the keyboard is securely connected to the keyboard port, and that no pins in the connector are bent or missing.

Troubleshooting 3-7

The items that appear on the screen do not correspond to the keyboard options.

Your keyboard may not be mapped properly for the system. See if a standard PC/AT keyboard with a PS/2 connector works.

Monitor Problems

There is no display on the screen.

Check that the monitor is turned on and plugged in.

Also, the control unit may be in a power management standby or suspend mode. Press a key on the keyboard to see if anything appears on the display.

The power switch is on, but the power light is not on.

Check the electrical outlet for power.

The monitor power light is on, but nothing appears on the screen.

Check the brightness and contrast controls on the monitor.

Make sure the monitor is securely connected to the control unit.

If you are running an application program, see if you need to set up the program for the type of display you are using.

The EPSON DM-D Display Problems

The display is not working.

Make sure the display is the correct type (DM-D102 or DM-D203) and that it is plugged into the DM display port.

3-8 Troubleshooting

Check that the DM display power switch is turned on and that its data communications DIP switch settings are properly set. Also, perform a self test on the DM display to ensure that it is working correctly.

Check that the COM port A setting for the control unit is correct in the System Configuration Utility. Also make sure the flat cable on the IM module is properly connected.

Floppy Disk Problems

You see a floppy disk error message.

Reinsert the floppy disk, making sure to insert it all the way. If that doesn’t solve the problem, insert it in a floppy disk drive on another control unit to see if the drive is faulty.

Check that the floppy disk is properly formatted and is not write-protected. Also, try copying the files to a new floppy disk or running CHKDSK or a similar utility to repair the files.

Floppy Disk Drive Problems

A newly installed floppy disk drive is not working properly.

Make sure you have installed the drive correctly and check the cable connection. Make sure the connector is completely closed. Run the System Configuration Utility to configure the system for the correct type of drive.

The drive is making loud or unusual noises.

Make sure the screws that secure the drive to the IM module are tight.

Troubleshooting 3-9

Hard Disk Drive Problems

A newly installed hard disk drive is not working properly.

Make sure you have installed the drive correctly. Also check that the drive has been fully inserted into the connector.

Run the System Configuration Utility and make sure that the system is auto-sensing the correct drive type.

You are unable to store data on the hard disk drive.

Make sure the drive is partitioned and formatted correctly for the operating system.

You notice a reduction in drive performance.

The data on the disk may have become fragmented. Back up all your data and use a disk optimization utility to reorganize the files on the disk.

If you are seeing read/write errors, the drive may have a physical problem. Replace the drive.

TM Printer Problems

The TM printer isn’t working.

Make sure the TM printer interface cable and power cable are properly connected to both the printer and the connector on the control unit.

Check that the TM printer power switch is on.

Make sure the paper roll is installed properly in the printer.

Perform a self test on the printer to ensure that it is working correctly.

Check that the printer DIP switch settings are set properly.

3-10 Troubleshooting

Make sure the port that the TM printer is connected to is set properly in the System Configuration Utility or by the jumpers.

Note:

For print quality and paper handling problems, see the troubleshooting chapter in the TM printer operator’s manual.

Serial Port Problems

A device attached to a serial port is not working.

Make sure the cable is connected securely. Make sure the COM ports are set properly in the System Configuration Utility. Make sure JP4 and JP5 on the external I/O board are set to 2-3 to enable the port.

If the device is powered externally, make sure the outlet is providing the appropriate power. If the device is powered from the control unit, make sure it is not overloading the power supply. Also, make sure the voltage jumpers for the port are set correctly. (See page 1-20 and 1-23.)

Check any DIP switches or control panel settings on the device to ensure they are set correctly.

Parallel or OCIA Port Problems

A device attached to the LPT1/OCIA port is not working properly.

Make sure the device has power and is properly connected to the control unit.

Make sure JP3 and JP6 on the external I/O board are set to 2-3 if you are using a parallel device or to 1-2 if you are using an OCIA device or both a parallel and an OCIA device.

Troubleshooting 3-11

Epson IM-X40 User's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Introduction

Handling Guidelines

Option

List of Terms

Warnings, Cautions, and Notes

Contents

How to Use This Chapter

Unpacking the Control Unit

Setting Up the IM Module

Removing the Transportation Screw

Removing the IM Module From the Plastic Housing

Removing the External I/O Board

Removing the Cover

Locating Components

Setting the Jumpers

Installing or Removing a SIMM

Installing a Hard Disk Drive

Installing a Floppy Disk Drive

Installing a PCMCIA Expansion Module (option)

Installing an ISA Card

Setting Up the Control Unit

Connecting the TM printer

Connecting Peripherals

Connecting the Power Supply

Attaching the Back Cover

Setting a Password for the Drawer Kick-out Test

Charging the Batteries

Lithium Battery

Ni-Cd Battery (option)

Using the System Configuration Utility

Starting the System Configuration Utility

Changing Options in the System Configuration Utility

Setting the Date and Time

Setting the COM Ports

Setting the LPT Port Address

Setting the LPT Port MODE Option

Setting the Floppy Disk Drive

Setting the Hard Disk Drive

Setting the Video Display Type

Setting the Quick Boot Option

Setting the Num Lock Option

Setting the Boot Speed (CPU Speed)

Setting the Keyboard Options

Setting Passwords

Enabling the On-board Controllers

Setting Memory Options

Exiting the System Configuration Utility

Setting Power Management Options

Setting the Power Management Controls

Defining System Power Management Criteria

Defining Device Power Management Criteria

Exiting From the Power Management Utility

Using Device Diagnostics

Device Diagnostics Utility Conditions

Starting Device Diagnostics

Device Diagnostics Screen

TM/Drawer

Using the Setup Menu

Running Device Tests

Initializing Device Diagnostics

Leaving Device Diagnostics

Error Handling

Warning Messages

Fatal Error Messages

Beep Codes

The Control Unit Will Not Start

Battery Backup Does Not Work (optional Ni-Cd battery)

The Control Unit Does Not Respond

The Control Unit Shuts Down

Keyboard Problems

Monitor Problems

The EPSON DM-D Display Problems

Floppy Disk Problems

Floppy Disk Drive Problems

Hard Disk Drive Problems

TM Printer Problems