Epson IM-505 User's Manual

IM-505

User’s Manual

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400693000

IM-505

User’s Manual

400686700

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written p ermission of Seiko Epson Corpor ation. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the prepar ation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damage s, losses, costs, or expenses incurred by the purchasers or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this produc t, or (exc ludin g the U.S.) fa ilure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation.

EPSON is a regist ered trademark of Seiko Epson Corporation. ESC/POS is a registered trademark of Seiko Epson Corporation. Intel and Pentium are registered trademarks of Intel Corporation. 6x86 is a trademark of Cyrix Corporation. AMD K5 is a trademark of Advanced Micro Devices, Inc. Phoenix is a registered trademark of Phoenix Technologies Ltd. IBM, PC/AT, and PS/2 are registered trademarks of International Business Machines

Corporation. Microsoft and Windows are registered trademarks of Microsoft Corporation. General Notice: Other product and company names used herein are for identification

purposes only and may be trademarks of their respective companies.

NOTICE:

The contents of this manual are subject to change without not ice.

Copyright 1996 © by Seiko Epson Corporation, Nagano, Japan. Chapter 2: Copyright © 1996, Phoeni x Technologies Ltd. All rights reserved. Except for use in review, no one may reproduce any part of this chapter in any manner

whatsoever without the written permission of Phoenix Technologies Ltd.

FCC CLASS A

FCC COMPLIANCE STATEMENT FOR AMERICAN USERS

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful int erference when the equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the in struction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

WARNING

The connection of a non-shielded interfa ce cabl e to this produ c t will invalid at e the FCC Verification of this device and may cause interference levels wh ich exceed the limits established by the FCC for this eq uipment.

You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.

FOR CANADIAN USERS

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

iii

Introduction

Handling Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

List ofTerms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

AC Adapter Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Supported Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Usage and Storage Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Connecting the AC Adapter to the Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Important Safety Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Additional Safety Precations for AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

How to Use This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Chapter 1

How to Use This Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Unpacking the IM-505 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Setting Up the IM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Setting Up the IM-505 System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-27

Charging the Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34

Chapter 2

Using the BIOS Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Installation

Removing the Transportation Screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Removing the IM Module From the Cover Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Locating Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

Setting the Jumpers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Installing a CPU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14

Installing a CPU Cooling Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15

Installing or Removing a SIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16

Installing a Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18

Installing a Floppy Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20

Installing an ISA/PCI Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21

Installing a PCMCIA Expansion Module (Option) . . . . . . . . . . . . . . . . . . . . . . . . . 1-24

Connecting the TM printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-28

Connecting Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30

Connecting the AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-31

Attaching the Back Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-33

Lithium Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34

Using System Utilities

Starting the BIOS Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Menu Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Legned Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Field Help Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

General Help Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Main Menu Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Advanced Menu Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Security Menu Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Power Menu Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Using Device Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16

Device Diagnostics Utility Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17

Starting Device Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19

Device Diagnostics Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20

TM/Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20

DM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22

Using the Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25

Running Device Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-26

Initializing Device Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29

Leaving Device Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29

Chapter 3

Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

The IM Module Will Not Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

The IM Module Always Stops at Bootup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

The IM Module Does Not Respond . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

The IM Module Shuts Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Keyboard Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Monitor Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

The EPSON DM-D Display Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

Floppy Disk Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Floppy Disk Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Hard Disk Drive Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

TM Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10

Serial Port Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Parallel or OCIA Port Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Cash Drawer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

Port 80h Diagnostic Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

Appendix A

CPU and Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4

Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5

Troubleshooting

IM-505 Specifications

Indicators (LEDs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5

System Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5

AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6

Power Limits of the IM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7

Lithium Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8

Environmental Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9

DMA Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10

Hardware Interrupts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10

System Memory Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-11

System I/O Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-12

Connector Pin Assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-13

Appendix B

Appendix C

Loop Back Connectors

SIMM Specifications

vii

Introduction

The IM-505 is an intelli ge nt terminal for the p oint of sale (POS) environment. The IM-505 offers the following features:

• Intel Pentium processor is available (Cyrix 6x86, AMD K5 scheduled). A fast CPU processor gives you the power and speed you need to process your transactions.

• As the TM printer fits on top of the IM-505 without using any tools, you can install it in a small area, giving you more counter space.

• Uniform design with TM series printer fo r EPSON POS system.

• The PC-based, open-architectu re IM-505 contains t wo standard 16-bit ISA expansion slots, two PCI expansion slots, and an expansion slot for a PCMCIA expansion module, allowing you to expand your system. (Scheduled: An optional PCMCIA expansion module can be attached by using the front PCMCIA board.)

• The built-in IBM® PS/2® keyboard port can support a variety of PC/ AT® compatible keyboards, so you can select the best one for your environment.

• Using a standard SIMM, you can install up to 64MB of memory in an IM-505 (up to 128MB scheduled).

• Four serial ports and a combined parallel/optical coupled interface adapter (OCIA) port allow you to connect several industry-standard peripherals to meet your specific transaction processing needs.

• One 2.5-inch hard disk drive (HDD) and one 3.5-inch floppy disk drive (FDD) can be installed internally.

• The front panel locks, ensuring controlled access to the floppy disk drive and making the removal of the IM module impossible.

Introduction 1

• Sophisticated power management functions, based on APM (Advanced Power Management) Ver.1.1, ensure t hat you use o nly the power you need to process your transactions.

• The hard disk drive is easy to remove and reinstall. If a system fails, you can be using your same data on a different IM-505 almost immediately.

• The 128KB flash system ROM is easy-to-update.

• A maximum of 2MB user ROM can be installed.

• The BIOS is PC/AT compatible—this means you can run all your favorite PC programs as well as your application-specific software.

• Built-in device diagnostics make troubleshooting fast and easy.

• The Plug & Play function is supported.

2 Introduction

The illustration below shows the part names of the IM-505:

Printer hook

Power LED

HDD LED

Reset switch

LPT1/OCIA connector

DCIN connector

Keyboard/Mouse

PCI slot

ISA slot

COM1 COM2

Back Panel of the IM-505

Key lock

Frame Ground (Storage hole)

ISA slot

COM3

Power switch

PCI slot

Exclusive slot

COM4

Introduction 3

Handling Guidelines

Observe these guidelines when handling the IM-505:

• Make sure you read the safety instructions for the power supply before you attach or remove it.

• Do not block any slots or openings on t he IM-505. These are provided for the ventilation necessary to ensure reliable operation and protection from ov erheating.

• Make sure that any device connected to the AC outlet of the power supply does not consume more than 200 VA.

• Make sure that the total power requirements of all the devices getting their power from the IM-505 do not exceed the IM-505 power limitations. See Appendix A for details.

• When you transport the IM-505 in its shipping container, make sure you replace the transportation screw.

4 Introduction

Option

• PCMCIA expansion module

This expansion module supports two Type I or Type II PC cards or one Type III PC card.

Following items are also available for the IM-505:

• a 3.5-inch floppy disk drive

• a 2.5-inch hard disk drive

• SIMMs

•a CPU

• a power supply cable

• a video board

• a network adapter

• ROM chips for user programming (User ROMs)

List of Terms

The following list identifies terms used in th is manual and the corresponding names printed on each circuit board.

Manual term Printed name on circuit board

Connector board IC board External I/O board EX- I/O PCMCIA expansion module PCMCIA board Power board Power board System board Main board

Introduction 5

Warnings, Cautions, and Notes

Notes and precautions in this manual are identi fie d by their level of importance, as defined below.

WARNING

Provides information that must be observed to prevent harm (not lifethreatening) to the us er.

Caution

Provides information that must be observed to prevent damage to the equipment or loss of data.

Note:

Provides important information and useful tips on handling the equipment.

6 Introduction

AC Adapter Safety Precautions

This section presen ts important information intended to ensure safe and effective use of the AC adapter. Please read this section carefully.

WARNINGS

• Shut down the IM-505 immediately if it produces smoke, a strange odor, or unusual noise. Continued use may lead to fire or electric shock.

Immediately unplug the IM-505 and contact your dealer or a SEIKO EPSON service center for advice.

• Never attempt to repair the AC adapter yourself. Improper repair work can be dangerous.

• Never disassemble or mo dify the AC adapter.

Tampering with this product may result in injury, fire, or electric shock.

• Be sure to use the specified power source.

Connection to an improper power source may cause fire or shock.

• Never insert or disconnect the power plug with wet hands.

Doing so may result in severe shock.

• Do not allow foreign matter to fall into the AC adapter.

Penetration of foreign objects may lead to fire or shock.

• If water or other liquid spills into the AC adapter, unplug the power cord immediately, and then contact you r dealer or a SEIKO EP SON servi ce center for ad vice.

Continued usage may lead to fire or shock.

• Do not place multiple loads on the power outlet (wall outlet).

Overloading the outlet may lead to fire.

• Always supply power directly from a standard domestic po wer outlet.

• Handle the power cord with care.

7 Introduction

CAUTIONS

• Be sure your power cord meets the relevant safety standards and includes a power-system ground terminal (PE terminal).

• Do not connect the AC adapter to any equipment not specified below.

Improper usage may lead to equipment damage, fire, or shock.

• Be sure to set this equipment on a firm, stable, horizontal surface.

Product may break or cause injury if it falls.

• Do not use in locations subject to high humidity or dust levels.

Excessive humidity and dust may cause equipment damage, fire, or shock.

• Do not place heavy objects on top of the AC adapter. Never stand or lean on the AC adapter .

Equipment may fall or collapse, causing breakage and possible injury.

• To ensure safety, please unplug this product prior to leaving it unused for an extended period.

• Do not change the fuse for yourself.

If the device that connected to the DC cable of the AC adapter does not turned on, there may be the possibility that the fuse of the AC adapter was blown. If this may happen, contact your dealer or a SEIKO EPSON service center for advice.

• Do not drop, bump or otherwise subject the AC adapter to strong vibration or impact.

• Do not block the openings on the AC adapter. They are provided for the ventilation necessary to ensure reliable operation and protection from overheating.

Introduction 8

Supported Devices

The AC adapter is intended for use only wi th the SEI KO EPSON products listed below. Never use th e AC adapter with an unlist ed device type, as this may lead to fire, smoke emission, or other such hazard.

•IM-505

• TM-H5000

• TM-U950

Usage and Storage Locations

The AC adapter should always be kept in a safe and stable environment, both when in use and when in storage. In particular, keep the AC adapter away from the following:

• Direct sunlight

• High temperature and humidity

• Extreme changes in temperature or humidity

• Heating and cooling equipment

• Volatile materials

• High levels of dust

• Locations where it might become wet

•Fire

• Vibration and impact

9 Introduction

Connecting the AC Adapter to the Power Cord

Be sure to push the end of th e power cord all the way into the AC inlet. The fitting on the cord should make contact with the back of the inlet.

Important Safety Rules

• Set the AC adapter so that its label side is facing up.

• Do not put the AC adapter so that the side to which the power cord or the DC cable is connected is down.

• Do not connect to electrical outlets close to devices that generate voltage fluctuations or electrical noise. In particular, stay clear of devices that use large electric motors.

• Always connect th e DC cab le bef ore pl uggin g the power c ord i nto the wall outlet.

• When disconnecting power, always unplug the power cord from the wall outlet before disconnecting the DC cable.

• When disconnecting the DC cable, hold it firmly at the connector area. Do not tug on the cord itself.

• To clean the unit, wipe with a dry or slightly moistened (and firmly wrung) cloth. Never clean the unit while it is plugged into the wall outlet.

• Note that this unit is no t equipped with an ON/OFF switch. Keep in mind that you may need to pull the plug out of the socket in order to cut the power in the event of a problem with the connected device.

• Observe the standard of the AC outlet.

Introduction 10

Additional Safety Precautions for AC Adapter

• Never attempt to stretch the cords to enable a connection. The power cord and DC cable must have adequate slack at all times during use.

• Never allow the AC adapter to hang from the power cord or DC cable.

• Do not place metallic parts (such as fasteners) in contact with the DC cable.

• Do not connect the unit to a table tap or extension cord.

• Never clean the AC adapter with thinner, benzene, alcohol, or other such solvent.

11 Introduction

How to Use This Manual

You don’t have to read ev er ything in this book to set u p and con figu r e t he IM-505; see the following chapter summaries to find the sections you need.

Chapter 1 describes the how to set up your hardware and how to install optional equipment such as interface cards and drives.

Chapter 2 describes the running the BIOS Setup to config ur e th e system, establishing power management criteria, and performing device diagnostics.

Chapter3 contains troubleshooting tips. Appendix A lists the specifications of your IM-505. Appendix B shows the configur ation for th e loop-ba ck connectors used to

perform loop-back tests in the device diagnostics utility. Appendix C provides information for the SIMM.

Introduction 12

Chapter 1

Installation

This chapter explains how to set up your hardware. For configuring your system using the BIOS Setup, see the next chapter.

How to Use This Chapter

For a list of the components included with the IM-505, see page 1-3.

To remove the transportation screw, turn to page 1-4.

The IM module is a control unit without the cover set. Before you can install internal compon ents or cha nge jumper sett ings, you need t o remove the cover set from the IM module.

Check the table below to see where these procedures are described; then follow the instructions on that page.

If you want to See page

Remove the IM modu le f rom the cover set 1-5

Once you remove the cover off from the IM module, turn to the appropriate sections in this chapter and follow the instructions for installing the component.

If you want to See page

Set jumper s 1-8 Install a CPU 1-14 Install a CPU Cooling Fan 1-15 Install a SIMM 1-16 Install a hard disk drive 1-18

Installation 1-1

If you want to See page

Install a floppy disk drive 1-20 Install an ISA/PCI card 1-21 Install a PCMCIA expansion module 1-24

When you have the components installed, return the IM module to the cover set. Then turn to page 1-27 for instructions on assembling the IM505 system.

1-2 Installation

Unpacking the IM-505

When you unpack the IM-505, make sure you have these items:

User’s Manual

Back Cover

Keys (2pieces) IM-505

AC adapter

Confirm that the package includes the items above. If any of these items are damaged or missing, please contact your dealer for assistance. After unpacking, save the packaging materials so that you can reuse them for future transport.

Note that the package does not include a power cord of the AC adapter. Please prepare an appropriate power cord before using the IM-505.

Installation 1-3

Setting Up the IM Module

Before you perform any steps described in this section, make sure the IM module and any peripheral devices are off. Disconnect the AC adapter from the IM module. Also disconnect any cable s that ar e conne cte d to the IM module.

Caution

Never install options, change jumper settings, or connect peripherals when the IM module i s turne d on o r the AC a dapter is con nected to the IM module.

Removing the Transportation Screw

The IM module is secured to the cover set during shipping by a transportation screw. Fo llow these steps to remove this screw:

1. Turn the IM module over so that the bottom of the IM module is facing up; then locate the transportation screw.

2. Use a #2 phillips screwdriver to turn the screw counterclockwise and remove it.

1-4 Installation

3. Locate the storage hole on the back panel of the IM module.

4. Secure the transportation screw to the storage hole (FG) in the back panel.

Storage hole

Caution

When you transport the IM module in its shipping container, make sure you replace the transportation screw in the bottom of the IM module.

Removing the IM Module From the Cover Set

Before you can install or remove any components from the IM module or change jumper settings, you need to remove the IM module from t he cover set. Follow these steps:

1. Make sure that the transportation screw has been removed. (See page 1-4.)

2. Use the key provided to open the lock on the front panel of the cover set; then open the front panel.

Installation 1-5

3. Set the tab on the plate lock to UNLOCK and pull the IM mo dule out, as shown below:

When you are ready to replace the IM module in the cover set, slide it in, until it is all the way in the cover set. Close the front panel and use the key to lock it.

Caution

Make sure you lock the IM module to the cover set using the lock on the front panel. The module could fall from the cover set if it isn’t secured.

Caution

Be sure to ground yourself by touching a grounded metal surface every time you remove the cover. If you are not properly grounded, you could generate an electric shock that could damage a component when you touch it.

1-6 Installation

Locating Components

The following illustrati on shows the major componen ts in the IM modul e. As you install components, refer to this diagram to locate the ones you need.

Power board

External I/O

board

User ROM Socket

Hard disk drive (under floppy disk drive)

Floppy disk drive

SIMM sockets

Main board

CPU socket

Installation 1-7

Setting the Jumpers

The IM module contains three circuit boards with jumpers you can set to control how the system operates. The following sections describe setting the jumpers on each of these boards.

For two-pin jumpers, the jumper is either on (it connects the two pins) or off (it doesn’t connect the two pins).

For three-pin jumpers, th e jumper setting is 1-2 when the jumper connec ts pins 1 and 2. The setting is 2-3 when pins 2 and 3 are connected. You see a 1 and a 3 printed on the circuit board to identify these pins.

To move a jumper from one position to another, use needle-nose pliers or tweezers to pull it off the pins and move it to the desired position.

Caution

Be careful not to bend the jumper pins or damage any components on the board.

1-8 Installation

Main Board jumper settings

The main board contains seven sets of jumpers. The jumpers of the main board determines the types of the CPU and the SIMM. Switch them as necessary according to the CPU and S IMM config uration th at is used. Use J13 only when the system does not start due to incorrect BIOS settings.

Use the information in the following table to change the jumpers on the main board.

Main board jumper settings

Jumper Function Settings Description

J1, J2 BUS CLOCK switching - See table below. J3, J4 CPU rate switching - See table below. J9 SIMM type 1-2 EDO

2-3 (*) FPM

J10 Regulator module switch 1-2 VRE (VRM)

2-3 (*) VR

J13 Erase of the CMOS RAM setting 1-2 Erase settings

2-3 (*) Normal use

**Default setting

Installation 1-9

Selection of the CPU Speed

CPU J1 J2 Bus Speed J3 J4 CPU Rate

75MHz ON ON 50MHz 1-2 1- 2 1.5 X 90MHz OFF ON 60MHz 1-2 1-2 1.5 X 100MHz(*) ON OFF 66MHz 1-2 1-2 1.5 X 120MHz OFF ON 60MHz 2-3 1-2 2.0 X 133MHz ON OFF 66MHz 2-3 1-2 2.0 X 150MHz OFF ON 60MHz 2-3 2-3 2.5 X 166MHz ON OFF 66MHz 2-3 2-3 2.5 X (180MHz) OFF ON 60MHz 1-2 2-3 3.0 X 200MHz ON OFF 66MHz 1-2 2-3 3.0 X

**Default setting

External I/O Board Jumpers and DIP Switches settings

The external I/O board contains ten jumpers and six DIP switches. Jumpers J1 to J8 control the function for pin 1 of COM1 to COM4. The DIP switches must be changed when the user ROM is used.

The location of the jumpers and DIP switches on the external I/O board are shown below.

1-10 Installation

Use the information in the following table to change the jumpers on the external I/O board.

External I/O board jumper settings

Jumper Function Settings Description

J1, J2 COM1 (pin 1 assignment) - See table below. J3, J4 COM2 (pin 1 assignment) - See table below. J5, J6 COM3 (pin 1 assignment) - See table below. J7, J8 COM4 (pin 1 assignment) - See table below. J9 Pin 1 for use r ROM soc ke t fun ctio n 1-2 (*) VPP (1M, 2M bit)

2-3 A17 (4Mbit 5V )

J10 NVRAM backup (*) 1-2 Backup

2-3 Non backup

*Default settings

Serial port pin 1 assignment

COM1 COM2 COM3 COM4 Pin 1 Function

1-2 - 1-2 - 1-2 - 1-2 - DCD (* ) 2-3 1-2 2-3 1-2 2-3 1-2 2-3 1-2 +12V 2-3 2-3 2-3 2-3 2-3 2-3 2-3 2-3 +5V

- : Do not care.

*Default settings

Installation 1-11

External I/O board DIP switches settings

Switch Function Settings Description

SW1-SW3 User ROM control - Refer to table below. SW4 Use of NVRAM for POS OFF Not use.

ON (*) Use

SW5 Use of user ROM for POS OFF (*) Not use

ON Use

SW6 Selection of gate array operation mode OFF Plug & Play mode

ON (*) User control mode

*Default settings

User ROM Control Settings

SW1 SW2 SW Contents

ON ON ON Normal Mode (*) ON ON OFF Extend ROM mode, starting address C8000h ON OFF ON Extend ROM mode, starting address D0000 h ON OFF OFF Extend ROM mode, starting address D8000h OFF - - Boot-strap ROM mode (BIOS ROM mode)

- : Do not care.

*Default settings

1-12 Installation

Power Board jumpers settings

Power board has six jumpers. You can insert or remove the jumpers (J1 to J6) simultaneously. When you use the OCIA interface, switch the jumpers.

The locations of the jumpers on the power board are shown below.

Power board Jumper settings l

Switches Function Setting Description

ON LPT1/OCIA port pin 19 -24 function 1-2 OCIA signal ON switch 2-3 (*) GND

*Default settings

Installation 1-13

Installing a CPU

The IM module equips the Sock et 7. Following CPU types can be insta lled to it:

o Intel Pentium 75MHz to 200MHz

o Cyrix 6x86 (Scheduled)

o AMD K5 (Scheduled)

Caution

To avoid generating static electricity and damaging the CPU, ground yourself by touching a grounded metal surface before you touch the CPU.

Follow these steps to install the CPU:

1. Lift the release lever of the Socket 7.

2. Align the corner cut position on the CPU and Socket 7.

3. Push down the CPU onto the Socket 7.

4. Push down the release lever and lock it.

1-14 Installation

Installing a CPU Cooling Fan

A CPU cooling fan is included in the IM-505 package.

You must install a CPU cooling fan to the CPU to prevent the CPU from overheating.

Follow these steps to install the CPU co oling fan:

1. Hook the hole of EIF clip to the notch on the Socket7.

2. Place the heat-sink on the CPU surface (Slide the cooling fan).

3. Push down the opposite side of EIF clip and hook up.

4. Connect the cooling fan cable to the CN7 socket.

Installation 1-15

Installing or Removing a SIMM

The main board contains two SIMM sockets. The SIMMs must meet the specifications in Appendix C.

Note:

You must always install two SIMMs as a pair. Their capacities and types must be identical.

Caution

To avoid generating static electricity and damaging the SIMMs, ground yourself by touching a grounded metal surface before you touch the SIMMs.

Follow these steps to install the SIMMs :

1. Position the SIMM at an angle over the socket. Make sure that the notch on the SIMM points toward the fan.

Caution

To avoid contamination, do not touch the connectors on the SIMM.

2. Push the SIMM into the socket until it is seated firmly.

1-16 Installation

3. Tilt the SIMM until it is upright, guiding the hole at each end of the SIMM over the retaining post at each end of the SIMM socket. If it does not go in smoothly , do not f or ce i t ; pu ll i t al l th e wa y out and try again.

Caution

Make sure the SIMM is properly installed and locked by the tabs on both sides of the socket.

4. Install another SIMM as the same procedure above.

Note:

After you have installed the SIMMs, make sure the jumper settings are correct for the type of SIMMs you installed (page 1-9).

When you want to remove the SIMM, use your fingers or a small screwdriver to carefully pull away the metal tabs that secure the SIMM at each end. The SIMM falls to the side. Lift it out o f the socket. Make sure you store the SIMM in an anti-static bag.

Installation 1-17

Installing a Hard Disk Drive

You can install a 2.5-inch hard disk drive (0.74 inch high) in the IM module. An mounting bracket and an adapter board must be attached to the hard disk drive.

Caution

Handle the hard disk drive gently. Small shocks or vibrations could damage the drive.

Follow these steps to install the hard disk drive assembly:

1. Slide the drive assembly into the chassis so that the notches along the bottom of the assembly are under the chassis tabs.

Caution

To avoid contamination, do not touch the drive connectors.

2. Push the drive assembly in gently until you feel the connector fit in to place.

1-18 Installation

3. Secure the mounting bracket to the IM module with the retaining screw, as shown below.

To remove the hard disk drive, remove the screw that secures the mounting bracket to the IM module chassis. Then pull the hard disk drive straight out of the chassis.

Installation 1-19

Installing a Floppy Disk Drive

You can install a 3.5-inch floppy disk drive in the IM module. A spacer FDD and two cables must be attached to the floppy disk drive.

Follow these steps to install the floppy disk drive assembly:

1. If necessary, remove th e floppy disk d rive slo t cover at the front o f the IM module. Remove the screw securing the slot cover to the chassis then lift the slot cover out. Stor e the slot cover in c ase you remove the floppy disk drive later.

2. Mount the floppy disk drive assembly into the notch of the frame FDD, then push the drive assembly towards the front face to meet each screw hole of the FDD and frame FDD.

3. Hold the drive assembly in place as you secure it with retaining screws.

4. Connect the floppy disk drive cables to the connectors as shown below.

Note:

After you have installed a floppy disk drive, run the BIOS Setup and use the Diskette A: option to set the size of the drive.

To remove the floppy disk drive, reverse the steps above.

1-20 Installation

Installing an ISA/PCI Card

You can install up to two ISA cards in the ISA expansion slots. You also can install up to tw o PCI cards in the PCI expansion slots

As the IM-505 does n ot have t he on-bo ard video f unction , you must install either an ISA video board or a PCI video board before you use the IM-

505.

The maximum size of the ISA/PCI cards are as follows:

Length Width

Max. size 240mm (9.4inch) 107mm (4.2inch) 12mm (0.47inch) 10mm (0.39inch)

Height (Parts side)

Height (Solder side)

Caution

When you connect the ISA/PCI card, make sure t he drawing current of the card does not exceed the capacity limits shown in Appendix A.

Installation 1-21

1. Remove the retaining screw securing the slot cover, as shown below. (Keep the screw to secure the ISA/PCI card to the IM module.)

2. Slide the slot cover out and set it aside. Store the slot cover in case you remove the ISA/PCI card later.

Caution

To avoid contamination, do not touch the card connectors.

1-22 Installation

3. Gently guide the card the connector as shown below:

Push the card in firmly (but carefully) to insert it fully. You should feel the connectors fit into place. If the card does not go in smoothly, no not force it; pu ll it all the way out and try again.

4. Secure the end of the ISA/PCI card to the IM module with the retaining screw.

If you want to remove the ISA/PCI card, remove the retaining screw securing the card. Pull the ca rd straight out of the slot, then replace the slot cover.

Installation 1-23

Installing a PCMCIA Expansion Module (option)

You can install an optional PCMCIA expansion module in the exclusive slot on the connector board. The PCMCIA expansion module can support two Type I or Type II cards or a single Type III card.

1. Remove the retaining screw securing the exclusive slot cover to the IM module, as shown below. (Keep the screw to secure the PCMCIA expansion module to the IM module.)

2. Slide the slot cover out and set it aside. Store the slot cover in case you remove the PCMCIA expansion module later.

1-24 Installation

3. Push both sides of the PCMCIA sl ot cover inside the cover, and remove it.

Caution

To avoid contamination , do not touch t he connect ors on the PCMCIA expansion module.

4. Gently guide the PCMCIA expans ion module into the bottom connector, as shown below:

Installation 1-25

Once the connectors on the PCMCIA expansion module reach the slot, push them in firmly (but carefull y). You should feel them f it into place. If the expansion module does not go in smoothly, do not force it; pull it all the way out and try again.

5. Secure the end of the PCMCIA expansion module to the IM module with the retaining screw.

6. Find the PCMCIA slot cover you removed in step 3.

7. Insert the tab on one side of the PCMCIA slo t co ver in to the notch on the PCMCIA expansion module; then push the tab on the other side into place.

Caution

When you connect the PC card(s), make sure the drawing current of the card(s) does not exceed the capacity limits shown in Appendix A.

Note:

You need to remove the PCMCIA slot cover before you install or remove the PC cards.

Caution

Make sure you always attach the slot cover to the PCMCIA expansion module. The slot cover discharges the static electricity in your body. If you do not attach the cover, the IM module could lo ck up when you insert or remove th e PC cards.

Note:

If you use MS-DOS or Windows 3.1, you need to install card and socket services software on your IM module before it can recognize PC cards in the slots on the PCMCIA expansion module.

If you want to remove the PCMCIA expansion module, remove the retaining screw securing the PCMCIA expansion module to the IM module. Pull the expansion module straight out of the slot and replace the slot cover.

1-26 Installation

Setting Up the IM-505 System

This section describes the following:

o Conneting the TM pr inter.

o Attaching the AC adapter.

o Attaching the back cover.

Before you perform any steps described in this section, make sure you have completed any of the following that apply

o Installed the components you need and set any necessary jumpers in

the IM module.

o Replaced the IM module in the cover set.

Make sure the IM-505 is turned off and the AC adapter is disconnected.

Caution

Never connect peripherals when the IM-505 is turned on or the AC adapter is connected to the IM-505.

Installation 1-27

Connecting the TM Printer

Following TM printer can be connected to the IM-505:

o TM-H5000

o TM-U950

For setting up the TM printer itself, see the operator’s manual for the TM printer.

Follow these steps to connect the TM printer:

Note:

You need an appropriate interface cable. The interface cable is not enclosed with your IM-505 package.

1. Set the TM printer o n the IM-505 so that the printer ho ok s fit into the hollows of the TM printer.

1-28 Installation

2. Connect the interface cable to the TM printer referring to the operator’s manual of the TM printer.

3. Connect the other end of the interface cable to the IM-505 (usually to the COM 1 port).

4. Connect the DC cable of the AC adapter to the TM printer.

Installation 1-29

Connecting Peripherals

You can connect various peripherals to the IM module using the connectors on the back panel.

Caution

See Appendix A for power limitations for any device that draws its power from the IM module.

Note:

For some peripherals, you may need to change the jumper settings. See page 1-8 for more information.

1-30 Installation

Connecting the AC Adapter

The AC adapter that came with the IM module contains a DC cable connector that connects to t he 2 4 VDC c onnector on the back panel of the IM module. Follow these steps to connect the AC adapter:

Note:

Note that the package does not include a power cord of the AC adapter. Please prepare an appropriate power cord befo re using th e IM-505.

1. Make sure you read the safety instruction within this manual.

2. Connect the DC cable connector of the AC adapter to the 24 VDC connector on the IM-505. Push the connector in as far as it will go.

3. Connect the power cord to the AC adapter.

4. Insert the other end of the power cord into an electrical outlet.

See Appendix A for additional information on the AC adapter.

Installation 1-31

Attaching the Back Cover

The IM-505 comes with a back cover that provides a protective covering for your cables. After you have connected all the peripherals to the IM505, attach the back cover. Insert the tabs on one side of the cover first; then push the tabs on the other side into place.

back cover

Caution

Never lift the IM-505 by the back cover. This cover cannot support the weight of the IM-505, so it could drop.

1-32 Installation

Charging the Batteries

Lithium Battery

The IM-505 contains a rechargeable Lithium battery that backs up the real-time clock and the CMOS RAM data. The Lithium battery is not charged fully at the f actory. You need to charge t he batt ery before y ou use the IM-505 for the first time. If you have not used the IM-505 for a long time, you still need to charge it.

Follow these steps to charge the battery:

Caution

Charge the Lithium batte ry before you first use t he IM-505 . You must also charge it if you have not used the IM-505 for a long time. If the Lithium battery is not ful ly charged, your system configuration settings in the CMOS RAM may be incorrect when you start the IM-505.

1. Connect the AC cable of the AC adapter to the IM-505.

2. Turn on the power swi tch of the IM-505. The Lithium battery is charged when the power LED light is on.

The Lithium batt ery i s bein g cha rged wh en the IM-505 is bei ng turn ed on . Use the following table for time of charging.

Time for full charge 40 hours or more (from factory condition) Backup time 30 days or more (with full charge)

Installation 1-33

Chapter 2

Using System Utilities

The IM-505 comes with the following utility pro grams in the System ROM:

o BIOS Setup, for defining the configuration of the system.

o Device Diagnostics, for troubleshooting devices attached to the IM-

505.

You see a prompt to access BIOS Setup and Device Diagnostic s each time you start the IM-505.

These programs and the factory default optio ns for th is I M-505 are stored in the ROM. New configuration settings are stored in CMOS RAM, which is backed up by a battery.

Using the BIOS Setup

The BIOS Setup defines how the system is configured. You need to run this program the first time you conf igure the IM-505. You may nee d to run it again if you change the configuration.

Caution

Do not change the setting values not described here. If you change them, there may be the possibilities th at the IM-505 will not work. If this happen, run the BIOS Setup and press F9 key (Setup Default).

Using System Utilities 2-1

Starting the BIOS Setup

To start the BIOS Setup:

1. Turn on or reboot your IM-505. Following message will be

displayed:

Press <F2> to enter SETUP.

2. Press F2 to display the Main Menu of the BIOS Setup. If the

Supervisor password is set, you must enter it here.

Menu Bar

The Menu Bar at the top of the windows lists these selections: MAIN - Use this menu for basic system configuration. Advanced - Use this menu to set the Advanc ed Features avai lable on your

system’s chip set.

Security - Use this menu to set User and Supervisor Passwords. Power - Use this menu to configure Power Management features. Exit - Exits the current menu.

Use the left arrow key or right arrow key to make a selection.

2-2 Using System Utilities

Legend Bar

Use the keys listed i n the l egend bar on the bot tom to make your select ions or exit the current menu. The chart below described the legend keys and their alternates:

Legend Keys

Key Function

General Help window (See below).

F1 Esc

Left arrow/Right arrow

Uparrow/Down arrow

Tab

Shift-Tab

Home PgU F5 F6 F9 F10 Enter Alt-R

p or

or + or

End

PgDn

Space

Exit this menu.

Select a different m enu.

Move cursor up and down. Cycle cursor up and down . Move cursor to top or bottom of wind ow. Move cursor to next or previous page. Select the Prev ious Value for the fie ld. Select the Next Value for the field. Load the Default Configuration values for this m en u. Load the Previous Configuration values for this me nu. Execute Command or Select P Submenu. Refresh screen.

To select an item, use the left arrow and right arrow keys to move the cursor to the field you want. Then use the plus and minus keys to select a value for the field. The Save Changes commands in t he Exit Menu save the values currently displayed in all the menus.

To display a sub menu, use the arrow keys to move the cursor to the sub menu you want. Then press Enter. A triangular pointer marks all sub menus.

Using System Utilities 2-3

Field Help Window

The help window on the right side of each menu displays the help text for the currently selected field. As you move the cursor to each field, it updates the values .

General Help Window

Pressing F1 or Alt-H on any menu brings up the General Help window that describes the legend keys and their alternates:

The scroll bar on the right of any window indicates that th ere is more than one page of information in the window. Use PgUp and PgDn to di splay all the pages. Pressing Home and End displays the first and last page. Pressing Enter displays each page and then exits the window.

Press Esc to exit the current window.

Main Menu Selections

You can make the following se le c tions on the Main Menu itself. Use the sub menus for other selections.

Feature Options Descriptions

System Time N/A Set the system time. Enter the new date

System Date N/A Set th e s y s tem date. Enter the new date

Diskette A: 1.44MB, 3 1/2

2.88MB, 3 1/2 Not Installed 360KB, 5 1/4 1,2MB, 5 1/4 720KB, 3 1/2

in hour:minutes:seconds format

in month/day/year format. Select the type of flop py di sk dri ve

installed in your system.

2-4 Using System Utilities

Main Menu - IDE Adapters 0 Master

Selecting IDE Adapters 0 Master on the Main Menu displays the IDE Adapters 0 master menu. The IDE adapters control the hard disk drives.

None

. If the hard

Use a separate sub menu to configure the hard disk drive.

Feature Options Descriptions

Autotype Fixed Disk

Type Auto

N/A Pressing

None 1 to 39 User

attempt to detect th e type of hard di sk. If successful, it fill s in the re maining f ields on this menu.

Set the hard disk type. If the hard disk is not installed , s et to disk is installed, genera ll y set to

causes the syst em to

Enter

Note:

If you do not install hard di sk dri ves, set Type to None. It saves boot time.

Main Menu - Boot Sequence

Auto

Selecting Boot sequence on the Main Menu displays the Boot option menu.

Feature Options Descriptions

Boot sequence: A: then C:

C: then A: C: only

SETUP prompt: Enabled

Disabled

POST Errors: Enabled

Disabled

Sets the order system searches drives for a boot disk.

Displays " during bootup.

At boot error, pauses and displays "

Press <FI> to resume, <F2> to

Setup

Press <F2> to enter Setup

Using System Utilities 2-5

Feature Options Descriptions

Floppy check: Enabled

Summary screen: E na bled

Keyboard connection check:

Disabled

Disabled Enabled

Disabled

Seeks-diskette drives duri ng bootup. Disabling speeds boot time.

Displays system summary screen during bootup.

Checks the keyboard connection during bootup.

Main Menu - Numlock

Selecting Keyboard Features on the Main Menu displays the Keyboard Features menu.

Feature Options Descriptions

Numlock Auto

Key Click Disabled

Keyboard autorepeat rate

Keyboard autorepeat delay

On Off

Enabled 30/Sec

26.7/Sec

21.8/Sec

18.5/Sec

13.3/Sec 10/Sec 6/Sec 2/Sec

1/2 Sec 3/4 Sec 1 Sec 1/4 Sec

Select Power-on state for Num lock.

Turns on or off audible key cl ic k.

Sets the numb er of times a second to repeat a key stroke when you hold the key down.

Set the delay time after the key is he ld down before it begins to rep ea t th e key stroke.

2-6 Using System Utilities

Advanced Menu Selections

Selecting Advanced from menu bar on the Main Menu displays the Advanced Menu. You can make the following selections on the Advanced Menu itself. Use the sub menus for other selections.

Feature Options Descriptions

Plug & Play OS No

Reset Configuration Data

Large Disk Access Mode

Yes

No Yes

DOS Other

Do not change the settings of this feature even if you use the W indows 95 on this machine.

There may be the case that "

System Configuration Data - run configuration utility

when the IM-505 is booted. In this case, rebooting the IM-505 setting this feature to

initializes the Plug & Play d ata.

Yes

After rebooting the IM -505, this setting will automa tically return to

Select Other

system such as UNIX or OS/2, and the HDD does not work correctly.

if you use the operating

Invalid

" will be displayed

Advanced Menu - Integrated Peripherals

Selecting Integrated Peripherals on the Advanced Menu displays the Integrated Peripherals menu:

The menu sets up the connections between the CPU and the I/O ports (COM: and LPT:), the floppy disk, and the hard disk controllers.

Using System Utilities 2-7

Feature Options Descriptions

COM port1 3F8, IRQ4

2F8, IRQ3 3E8, IRQ11 2E8, IRQ10 3E8, No IRQ 2E8, No IRQ 338, IRQ11 238, IRQ10 Auto Disabled

COM port2 Same as above.

Default settings are 2F8, IRQ3.

COM port3 Same as above.

Default settings are 3E8, IRQ11.

COM port4 Same as above.

Default settings are 2E8, IRQ10.

LPT port1: 378, IRQ7

278, IRQ7 378, IRQ5 278, IRQ5 3BC, IRQ5 Auto Disabled

LPT port2: Same as above.

Default settings are 278 , IRQ5.

LPT 1 Mode Output Only

Bi-Directional EPP ECP

ECP Mode DMA 3

0 1

Serial port settings. When Auto is selected, PnP BIOS selects the settings automatically. Change the settings when other devices such as internal modem use the serial port.

Same as above.

Parallel port settings. When Auto is selected, PnP BIOS selects the settings automatically.

Parallel port settings (OCIA interface exclusive). If you do not use the OCIA interface, set t o Disabled.

Mode setting of the parallel port 1.

DMA setting when the paralle l po rt 1 is set to the ECP mode. This value has no meanings when the para ll el port 1 is set to other mode.

2-8 Using System Utilities

Feature Options Descriptions

Diskette controller 2:

Integrated IDE Adapter 2:

Mouse interrupt IRQ12

Custom Chip I/O address:

Enabled Auto Disabled

Primary Secondary Auto Disabled

Auto Disabled

280 350 220 320 Auto Disabled

Set to

Disabled

on-board floppy disk co ntroller. Do not change this setting when you use it.

Set to

Disabled

on-board IDE controller. Do not change this setting when you use it.

Interrupt setting when you use the PS/2 mouse. Set to use the PS/2 mouse.

I/O address sett ing of the custom ga te array for NVRAM for POS and User ROM. Change this setting when other device uses this address.

when you do not use the

when you do not

Disabled

Security Menu Selections

Selecting Security from menu bar on the Main Menu displays the Security Menu.

Enabling Supervisor Password requires a password for entering Setup. The passwords are not case sensitive.

Pressing Enter at either Set Supervi sor Password or Set User Password displays a dialog box.

Type the password and press Enter. Repeat the same operation.

You can make the following selections on the Security Menu itself.

Using System Utilities 2-9

Feature Options Descriptions

Supervisor Password

Set User Password

Password on boot Disabled

N/A Pressing

Enabled

entering the supervisor password. This password gives full access to SETUP menus. To erase the password, press only

Enter

for entering the user password. This password gives restricted access to SETUP menus. Requires prior setting of Supervisor password. To erase the password, press only

Enabled requires a password on boot. Requires prior setting of the Supe rvi sor password. If supervisor password is set and this option user is booting. You must set this setting to enable the user password.

displays dialog box for

Ente

displays the dialog box

Enter

, BIOS assumes

disabled

Power Menu Selections

Selecting Power from menu bar on the Main Menu displays the Power Menu.

Enabled

Use this menu to specify your settings for power management. A power management system reduces the amount of energy used after specified periods of inactivity.

You can make the following selections on the Po wer Menu itself.

2-10 Using System Utilities

Feature Options Descriptions

Power Management Mode

Fixed Disk Timeout

Customize Max. Power Savings Med. Power Savings Min. Power Savings Disabled

16 min 2 min 4 min 6 min 8 min 12 min

Max., Med., and Min. set powermanagement op tions with pre-defined values. Select Customize to make your own selections from the followi ng fields. Disabled turns off all powe r management.

Inactivity period of fixe d di sk required before standby (motor off ).

Using System Utilities 2-11

Using Device Diagnostics

The Device Diagnostics utility included in the system ROM of the IM 505 lets you isolate communication problems the IM-505 or connected devices may be having. You can use these diagnostics to test the following:

o TM printer operation test

o DM display indication test

o Cash drawer operation test

o Serial port loop-back test

o LPT1 port loop-back test

o OCIA port loop-back test

o Printing test of printer which is connected to LPT1

2-12 Using System Utilities

Device Diagnostics Utility Conditions

The Device Diagnostics Utility runs under the following conditions.

Device Diagnostics Utility Conditions

Setting Condition

Connection to the TM printer The TM printer needs to be connected to the IM-505.

Connect the print er to either COM1 to COM4 or LPT1 even if you will not test the TM prin ter.

Setting of the TM printer DIP switches Set the receiving buffer to maxi m um.

Setting of DIP switch of the DM displays

Set selection switch, which is the customer display connection/non-connection, to non-c onnection. (If it has a selection switch). Set up the setting on com mu nication to follow the instruction, if the TM printer does not have the ID function. (ESC/POS GSI command).

Baud Rate: 9600 bps Word Length: 8 bits

Parity: None Refer to the manual of the TM printer for the setting procedure.

o When the TM prin ter connects to COM1. Set up the setting on com mu nication to follow the instruction, when the TM printer which has the ID function (ESC/POS GS I command).

Baud Rate: S am e setting as the TM printer

Word Length : S ame setting as the TM printer

Parity: Same setting as the TM printer Set up the setting on com mu nication to follow the instruction, when the TM printer which does not have the ID function (ESC/POS GS I command).

Baud Rate: 9600 bps

Word Length: 8 bits

Parity: None o When the TM printer connects another port

except COM1. Set up the DM display the setting on communication to follow the instruction.

Baud Rate: 9600 bps Word Length: 8 bits

Parity: None Refer to the DM display manual for the setting procedures

Using System Utilities 2-13

Starting Device Diagnostics

When you start the IM-505, you see the following prompt for a few seconds.

Press F10-Key to start device diagnostics.

When you see the prompt, press F10. You see the following dialog box when you start the Device Diagnostics Utility.

Select TM Port

COM1 COM2 COM3 COM4 LPT1 None

Select the port which is co nnect ed to the TM printer, using the up arrow or down arrow key; then press ENTER.

You see the Device Diagnostics screen.

Device Diagnostics uses a series of menu bars, pull-down menus, and dialog boxes that allow you to select options or perform diagnostic tests. Follow these guidelines for using Device Diagnostics:

o To display a pull-down menu, use the left arrow or right arr ow key

to highlight the option; then press Enter (if necessary).You can also see the pull-down menu if you press the key which cor responds to the initial letter of the option. (The Initialize option does not have a pull-down menu.)

o To select an option from the pull-down menus, use the up arrow or

down arrow key to highlight the option; then press Enter. If the

option has a dialog box, you see it when you press Enter. o Press Esc to close a pull-down menu or a dialog box. o Press the back-space key to correct typing.

2-14 Using System Utilities

Device Diagnostics Screen

The Device Diagnostics screen is divided into the following areas:

o TM/Drawer

oDM

o COM ports

oLPT1/OCIA

o Messages.

TM/Drawer

The TM/Drawer area of the Device Diagnostics screen displays the communication settings, cash drawer driving pulse signal width and the status for the TM printer and cash drawer.

TM/DM information

Setting Description

TM Model Displays the model name depending on the type of TM printer attached

to the IM-505.

TM Port Displays the TM printer co nne ction support which was selecte d whe n

TM Reset Signal Indicates the signal and signal definition the IM-505 is using to reset the

Baud Rate Indicates the baud rate Device Diagnostics is using to communicate with

Word Length Indicates the word length Device Diagno sti cs is using to communicate

Parity Indicates whether Device Diagnostics is using parity to communicate

Drawer On Time Displays the pulse width of sig nal for opening the cash drawer . TM Status Indicates the status of the TM printer. See the table called “TM status

Drawer Status Displays the status (High/Low) of the cash drawer.

you started the Device Dia gnostics Utility.

TM printer. You see reset signal.

the TM printer and DM display.

with the TM printer.

messages” for a description of these messages.

here because the IM-505 does not have a

None

Using System Utilities 2-15

TM status messages

Message Priority Description

Disable – The port connected to the TM printer is disabled. Set to Enabled

using the BIOS Setup.

No communication

Hardware error 1 The print head is overheated, or the printer is not working. Paper feeding 2 The TM printer is feeding paper. Receipt end 3 The receipt pa per path contain s no pa per. Journal end 4 The journal paper path contai ns no pa per. Paper near-end 5 The pap er roll dia me t er i s too small or is not installed.

– o Displays this message when a TM printer that does not have

ID function (ESC/POS GS I command) is connected. Check whether DIP switches of the TM printer are set to the following.

Baud Rate: 9600 bps Word Length: 8 bits Parity: None Although the screen indicates “No communication,” the Device Diagnostics Utility can communicate to the TM printer if the DIP switches are set up correctly. If something is wrong, check the TM s tatus messages.

o Device Diagnostics Utility cannot communicate to the TM

printer when a TM printer that has ID function (ESC/POS GS I command) is connected.

Check the follow ing items: o T he interface cable and power cable i s c onnected

properly to the TM printer.

o Make sure you turn off the IM-50 5 be fore you connect

the cable. o T he TM printer power switch is on. o The TM printer, that was selected when Device

Diagnostics Utility started is connected to the port. o T he TM printer is not performing a self-test when

Device Diagnostics Utility starts. o A paper feed switch is not pressed when Device

Diagnostics Utility starts.

If the TM printer does not m ee t these conditions, cor rect the problem and select t he Initialize optio n from the menu bar.

If the printer meets all the above conditions, one of the following may have occurred:

o The print head has overheat ed. o The TM printer is not working.

2-16 Using System Utilities

TM status messages (Continued)

Message Priority Description

Receipt nearend

Journal nearend

Cover open 8 The printer cover is open. On-line 9 The printer is on-line. T he TM print test is possible. * If Device Diagnostics detect s more than one TM status, it displays the highest priorit y

message. (Priority code 1 is hi ghe r than priority code 3.)

6 The receipt paper roll diame t er is too small or is not installed .

7 The journal paper roll diameter is too small or is not instal led.

The DM area on the screen indicates the communication settings and the status of the DM display.

DM Information

Setting Description

DM port Indicates the port that the Device Diagnostics Utility uses to

transmit data.

Baud Rate Indicates the Baud Rate that the Device Diagnostics Utility uses

to communicate to the DM display.

Word Length Indicates Word Length t hat the Device Diagnostics U ti li ty use s

Parity Indicates whether Device Diagnostics Utility uses parity to

DM status Indicates DM status. Refers to "DM Status Message", which has

to communicate to the DM display.

communicate to DM display.

explanations of these messages.

Using System Utilities 2-17

DM status messages

Message Description

Disable COM port A is not set to 3F8h. Set COM port A to 3F8h in the

System Configuration U ti li ty .

No communication Device Diagnostics is not able to communicate with the DM display.

Busy DM display’s co nd ition is busy. It is possibly caused by the

Ready The DM display is ready to receive data. The DM display test is

Check the TM printer a nd DM di splay for the following: o The DM display is properly connect ed. Make sure you turn off

the IM-505 before you connect the cable.

o The data communications DIP switch is the same for the DM

display and the TM printer. Make sure you turn off the IM -505

before you change the settings. o DM display power switch is on. o DM display is not executing a s el f test. If DM display does not meet these conditions, correct the probl em

and select the Initia lize option from the me nu ba r. If the TM printer and DM displ ay meet the above conditions, one of

the following may hav e oc curred: o DM display interface circuit on the IM-505 is not working. o The DM display is not working.

following; o DM display is running a self test. o After the Device Diagnostics Utility starts, the DM display

power was turned off.

possible.

COM port information

The COM ports area of the screen lists the DTR, DSR, RTS, CTS, DCD, and RI status for each of the available COM ports. When the port is disabled, you see a message to that effect.

2-18 Using System Utilities

LPT1/OCIA information

The LPT1/OCIA area of the screen lists the -BSY, -ACK, PE, SLCT, and

-ERR status for the LPT1 port, an d the RDT, -CLI, SDT, and

-CLO status for the OCIA port. When the port is disabled, you see a message to that effect.

Messages

The message portion of the screen displays the result of tests.

Message area

Test category Message Description

TM printer Disable The port is disabled.

Done The TM pr inter test is completed . Check the printin g

motion and auto cutter motion.

DM display test Disabled The port is disabled.

Done DM displa y test is completed. Check indication.

Drawer kick-out test Disabled The port is disabled.

Done The Drawer kick-out test is completed. Check the

Loop-back test Error The diagnostics test failed. This message also appears

Disabled The port is disabled.

motion of cash drawer.

when a loop-back conne ct or is not connected or the wrong loop-back conn ec tor is connected.

Ok The test completed successfully

LPT1 print test Time out The printer connected to the LPT1 port did not enter a

Disabled The port is disabled. Ok The print data was sent successfully.

ready state after 2 seconds.

Using System Utilities 2-19

Using the Setup Menu

The Setup menu allows you to set the length of time for the voltage signal supplied to the solenoid of the cash drawer to open it.

Setting the Drawer ON time

The Drawer ON time option sets the length of time required for the voltage signal to pass through the solenoid to open the cash drawer.

To set the time, select the Drawer ON time option from the Setup pulldown menu. You see a dialog box allowing you to enter th e ON time your cash drawer requires. You can enter a value up to 500 (ms). For the appropriate value, see your cash drawer manual.

Running Device Tests

The Device-Tests option on the menu bar allows you to run the following tests:

o TM print test

o DM display test

o Drawer kick-out test

o COM1 loop-back test

o COM2 loop-back test

o COM3 loop-back test

o COM4 loop-back test

o OCIA loop-back test

o LPT1 loop-back test

o LPT1 print test.

2-20 Using System Utilities

Note:

Before you perform the loop-back tests, you need to connect an appropriate loop-back connect or to the port . See App endix B for the loop-back connector configurations.

TM print test

The following tests a r e executed during the TM print test:

o Receipt print test, which prints a standard print pattern

o Auto cutter test (for a printer equipped with an auto cutter only)

Note:

Before you run the test, make sure the TM status message says online. If it doesn’t, see "TM Status Message".

When the test is complete, make sure the standard print pattern printed. For the printer which has an auto cutter , make sure that the auto cutt er cuts the receipt.

DM display test

The DM display test sends the following message to the DM display:

Display Module Test ***** Device Diagnostics *****

Note:

Before you run the DM display test, make sure the DM status message says Ready. If it doesn't, see Table on page 2-17.

Check the DM display screen to see if the test has been performed.

Using System Utilities 2-21

Drawer kick-out test

The drawer kick-out test opens the cash drawer. If the cash drawer opens, the test was successful. The TM printer has two drawer kick-out drive signals: signal 1 (pin 2) and signal 2 (pin 5). However, this test checks only for the drawer kick-out drive signal 1.

If you set a password for the drawer kick-out test (page 2-15), you see the following prompt when you select Drawer kick-out test from the menu bar:

Enter

Type your password and press Enter. Device Diagnosti cs tries to open the cash drawer.

Note:

Before you run the drawer kick-out test, make sure the TM status message says on-line. If it doesn't, see Table on page 2-15.

COM ports, OCIA, and LPT1 loop-back tests

The following loop-back tests are available:

o The COM port test checks the DTR, DSR, CTS, RTS, TXD, and RXD

signals.

o The LPT1 port test checks the -STROBE, -ACK, DATA0, BUSY, -

AUTO FEED, PAPER EMPTY, -ERR, -INIT, -SELECT IN, and SELECT signals.

o The OCIA port test checks the -CLOCK OUT, -SD ATA, RETURN, -

CLOCK IN, RDATA RETURN, and -RDATA sig nals.

Note:

Before you run these tests, make sure that the port you want to test is enabled and that the approp riate l oop-back connecto r is a ttached t o the port.

2-22 Using System Utilities

When the tests complete successfully, you see ok in the Message area of the screen. If the test failed, you see an error message.

LPT1 print test

The LPT1 print tes t prints a standa rd prin t pattern on the pr inter con nected to LPT1. If the printer is busy, you se e the time-out message in the Message area of the screen.

Note:

Before you run the LPT1 print test, make sure the LPT1 port is enabled. Also make sure that an appropriate printer is connected to the LPT1 port.

Initializing Device Diagnostics

When you select Initialize from the menu bar, Device Diagnostics restarts the program. If Device Diagnostics displays No communication for the TM status of TM/Drawer area or DM status of DM area, fix the problem. Then select this opt ion to reset the program. See Table 2-3 and Table 2-4 for more information.

Leaving Device Diagnostics

When you select Exit from the menu bar, the system quits Device Diagnostics and restarts the IM-505.

Using System Utilities 2-23

Chapter 3

Troubleshooting

The IM-505 has been designed with reliab ility in min d. If, however, if you encounter any difficulties using this IM-505, read this chapter. The first section provides error messages for diagnost ics the system runs during th e power-on self test (POST). This section is followed by some general troubleshooting guidelines for the system.

Troubleshooting 3-1

Messages

Message List

Message Description

Diskette Drive A error Diskette Drive B error

Entering SETUP........ The SETUP Utility is entering

Extended RAM Failed at offset :nnnn The extended RAM is corrupted at offset :

Extended RAM P as s ed nnnn KB RAM check is terminat ed. Failing Bits:nnnn At the address : nnnn the me mory (system,

Fixed Disk 0 FailureFixed Disk 1 FailureFixed D i sk Controller Failure

Incorrect Drive A type - run SETUP The floppy disk drive (A) setting is incorrect .

Incorrect Drive B type - run SETU P The flop py di sk dri ve (B) setting is incorrect.

Invalid System Configuration Data The data for PnP must be initialized. Run

Invalid NVRAM media typ e The error occurred in access to NVRAM

Keyboard controller error The error occurred in the keyboard controller

Keyboard error The keyboard may be corrupted. Keyboard error nn The key at code : nn may be corrupted. Keyboard locked - Uncli ck key swi tc h Release the key lock to opera te the keyboard. Monitor type does not match CMOS - Run

SETUP nnnn Shadow RAM Passed The nnn KB shadow RAM check is

The disk drive error occu rred at the drive A (drive B).Check whether the disk type setting is correct and the dri ve is inst al led correctly through the SETUP Utility.

nnnn or the settin g is incorrect.

extended, shadow) error occurred. The hard disk is corrupted or the setting is

incorrect check whe the r the hard disk is installed correctly a nd the hard disk type setting is correct through the SETUP Utility.

Run the SETUP Ut il ity.

SETUP Utility and set Advanced - Reset Configuration Data t o Yes an d reboot.

(CMOS)

test. Replace the keyboard or the keyboard controller.

The monitor type setting is incorre ct . Run the correct setting through the SET UP Utility.

terminated.

3-2 Troubleshooting

Message List

Message Description

Operating system not fou nd The operat ing system is not found. Check

whether the hard disk and drive A setting is correct.

Press (F1) to resume,(F2) to Setup This massage is al so found after error

message which can be recovered.Depress the F1 key, the opera tion restarts.Depress the F2 key, the SETUP Utility runs.

Press (F2) to enter SETUP This message is found in the self diagnostic

Previous boot incomple te - Default configuration used

Real time clock error The real-time clock error occurred. The board

Shadow Ram Failed at offset:nnn The shadow memory may be corrupted at

System battery is dead - Re pl ac e and run SETUP

System BIOS shadowed The shadow BIOS is copied to the shadow

System cache error - Cache disabled The cache memory error occurred.The cache

System CMOS checksum bad - run SET UP The setting may be updat ed incorrectly

System RAM Failed at offset:nnnn The system memory may corrupted at offset :

test. The self diagno s ti c test does not terminate

correctly.The default configuration must be loaded. Run the SETUP Utility to check the setting. If the setting is incorrect, the unit may not run correctly. This error is cleared at the next running.

may be corrupted.

offset : nnn on the setting is incorrect. The battery may be corru pte d. Charge the

battery, and the correct setting must be done through the SETUP Utility.

RAM.

is disabled

through the CMOS.The correct setting must be done through the SE TUP Ut ility.

nnnn or the setting is incorre c t.

Troubleshooting 3-3

Message List

Message Description

System time error The timer test error occurred.The board may

be corrupted.

UMB upper limit segment address:nnnn The address : nnnn shows UMB upper limit

Video BIOS shadowed The video VIOS is copied to the shadow

segment.

RAM.

The IM-505 Will Not Start

The power light is on, but the IM-505 does not start.

Check monitor problems on page 3-6. Also, start the system from a bootable floppy disk . Make su re th e hard d isk drive typ e is set co rre ctly in the BIOS Setup. Also make sure the hard d isk dri ve i s correctl y format ted and contains an operating system.

The IM-505 does not start and the power light is not lit.

Make sure all cables are securely connected to the IM-505 and the external power supply. Also check that the power cord is completely plugged into the electrical outlet. Test the outlet to see if it is supplying power.

You have installed or removed components and now the IM-505 does not start.

Check to make sure you have reconnected all the internal and external cables correctly.

3-4 Troubleshooting

Also, make sure that any device connected to the AC outlet of the power supply does not consume more than 150 VA or that the total power requirements of all t he devices gett ing their po wer from th e IM-505 do not exceed the system’s power limitations. See Appendix A for the power limitations.

You may have incorrectly installed the SIMM. If the system does not detect memory, it do es not st art. Check that the S IMM is secure ly inst alled in the socket and that the j umpers are set correctly for the memory you’ve installed.

The IM-505 Always Stops at Bootup

If the IM-505 always shows “Invalid System Configuration Data” at bootup, run BIOS Setup and c hange Advanced - Reset Confi guration Data to Yes, then reboot.

The IM-505 Does Not Respond

The IM-505 locks up.

Wait a few minutes; if the IM-505 still doesn’t respond after a reasonable length of time, press Ctrl Alt Del. If that doesn't work, press the reset switch.

You reset the IM-505, but it still does not respond.

Try turning the IM-505 off and on again.

The IM-505 Shuts Down

You may be drawing more power than th e IM-505 can provi de. Make sure the combined power requirements for all the devices drawing power from the IM-505 do not exceed the power limits listed on page A-9.

Also, the temperature inside the IM-505 may be too hot.

Troubleshooting 3-5

Keyboard Problems

The screen displays a keyboard error message when you turn on or reset the IM-505.

Make sure the keyboard is securely connected to the keyboard port, and that no pins in the connector are bent or missing.

The items that appear on the screen do not correspond to the keyboard options.

Your keyboard may not be mapped properly for the system. See if a standard PC/AT keyboard with a PS/2 connector works.

Monitor Problems

There is no display on the screen.

Check that the monitor is turned on and plugged in.

Also, the IM-505 may be in a power management standby or suspend mode. Press a key on the keyboard to see if anything appears on the display.

The power switch is on, b ut the power light is not on.

Check the electrical outlet for power.

The monitor power light is on, but nothing appears on the screen.

Check the brightness and contrast controls on the monitor.

Make sure the monitor is securely connected to the IM-505.

If you are running an application program, see if you need to set up the program for the type of display you are using.

3-6 Troubleshooting

The EPSON DM-D Display Problems

The display is not working.

Make sure the display is the correct type (DM-D102 or DM-D203) and that it is plugged into the DM display port on the TM printer.

Check that the DM display power switch is turned on and that its data communications DIP switch set t ings are p roperl y se t. Also , p erform a self test on the DM display to ensure that it is working correctly.

Check that the COM port settin g for the IM-505 is correct in the BIOS Setup. Also make sure the flat cable on the IM-505 is properly connected.

Floppy Disk Problems

You see a floppy disk error message.

Reinsert the floppy disk, making sure to insert it all the way. If that doesn’t solve the problem, insert it in a floppy disk drive on another IM505 to see if the drive is faulty.

Check that the floppy disk is properly formatted and is not writeprotected. Also, try copying the files to a new floppy disk or running CHKDSK or a similar utility to repair the files.

Floppy Disk Drive Problems

A newly installed floppy disk drive is not working properly.

Make sure you have installed the drive correctly and check the cable connection. Make sure the connector is completely closed. Run the BIOS Setup to configure the system for the correct type of drive.

The drive is making loud or unusual noises.

Make sure the screws that secure the drive to the IM-505 are tight.

Troubleshooting 3-7

Hard Disk Drive Problems

A newly installed hard disk drive is not working properly.

Make sure you have installed the dr ive correctly. Al so check that the drive has been fully inserted into the connector.

Run the BIOS Setup and make sure that the system is auto-sensing the correct drive type.

You are unable to store data on the hard disk drive.

Make sure the drive is partitioned and formatted correctly for the operating system.

You notice a reduction in drive performance.

The data on the disk may have become fragmented. Back up all your data and use a disk optimization utility to reorganize the files on the disk.

If you are seeing read/write er rors, the drive may hav e a physical probl em. Replace the drive.

TM Printer Problems

The TM printer isn’t working.

Make sure the TM printer interface cable and power cable are properly connected to both the printer and the connector on the IM-505.

Check that the TM printer pow e r switch is on.

Make sure the paper roll is installed properly in the printer.

Perform a self test on the printer to ensure that it is wo rking correctly.

Check that the printer DIP switch settings are set properly.

Note:

For print quality and paper handling problems, see the troubleshooting chapter in the TM printer operator’s manual.

3-8 Troubleshooting

Serial Port Problems

A device attached to a serial port is not working.

Make sure the cable is connected securely. Make sure the COM ports are set properly in the BIOS Setup Utility.

If the device is powered externally, make sure the outlet is providing the appropriate power. If the device is powered from the IM-505, make sure it is not overloading the power supply. Also, make sure the voltage jumpers for the port are set correctly. (See page 1-11.)

Check any DIP switches or control panel settings on the device to ensure they are set correctly.

Parallel or OCIA Port Problems

A device attached to the LPT1/OCIA port is not working properly.

Make sure the device has power and is properly connected to the IM-505.

Make sure J1 and J6 on the Power Board are set to 2-3 if you are using a parallel device or to 1-2 if y ou are us ing an OCIA devi ce or both a para llel and an OCIA device.

If you are using an OCIA device, make sure the cable you are using has the proper cable configuration.

Cash Drawer Problems

The cash drawer isn’t opening correctly.

Make sure the drawer is properly connected to the drawer kick (DK) connector on the TM printer.

Check the connection of the interface cable and power cable of the TM printer.

Check that the TM printer pow e r switch is on.

Troubleshooting 3-9

Also, check the TM printer operator’s manual to verify that the drawer is supported.

PC Card Problems

A PC card installed in the PCMCIA expansion module is not working.

Try reinserting the card. Then make sure the PCMCIA expansion module is installed correctly. Also, make sure the card and socket services software is installed correctly. Chec k that the correct PCMCIA driv ers and utilities are installed. The supplied card and socket services software supports most PC cards, but some do require special drivers or software. See the documentation that came with the card for more information.

Port 80h Diagnostic Codes

The POST provides diagnostic codes to port 80h in the system. If you install a Port 80 card in the ISA slot, you can pinpoint where an error has occurred by reading the last code sent to the port. Port 80 cards typically have a row of LEDs that let you read the hex codes.

Beeps indicate that short beeps are generated for the number in sub group.

The following table lists the possible port 80h diagnostic codes.

Diagnostic Codes

Code Beeps Description

02 Verify Real Mode 04 Get CPU type 06 Initialize system hardware 08 Initialize chipset registers with initial POST values 09 Set in POST flag 0A Initialize CPU regis ters 0B Enable CPU cache 0C Initialize caches to initial POST values

3-10 Troubleshooting

Diagnostic Codes

Code Beeps Description

0E Initialize I/O 0F In it ialize the local bus IDE 10 Initialize Po w e r M anagement 11 Load alterna te registers with initial POST va lues 12 Restore CPU control word during warm boot 14 Initialize key boa rd controller 16 1-2-2-3 BIOS ROM checksum 18 8254 timer initialization 1A 8237 DMA controller initialization 1C Reset Programmable Interrupt Controller 20 1-3-1-1 Test DRAM refresh 22 1-3-1-3 Test 8742 Keyboard controller 24 Set ES segment register to 4GB 28 Autosize DRAM 2A Clear 512K base RAM 2C 1-3-4-1 RAM failure on address line 2E 1-3-4-3 RAM failure on data bits 30 1-4-1-1 RAM failure on data bits 32 Test CPU bus-clock frequency 34 Test CMOS RAM 35 Initialize al ternate chipset re gisters 36 Warm start shut down 37 Reinitializ e the chipset (MB on ly) 38 Shadow system BIOS ROM 39 Reinitialize th e cache (MB only) 3A Autosize ca che 3C Confi gure advanced chipset registers

xxxx *

xxxx

of low byte of memory bus *

xxxx

of high byte of memory bus *

Troubleshooting 3-11

Diagnostic Codes

Code Beeps Description

3D Load alternate registers with CMOS values 40 Set initiali ze CPU speed 42 Initialize interrupt vectors 44 Initialize BIOS inte rrupts 46 2-1-2-3 Check ROM copyright notice 47 Initialize mana ge r for PCI Option ROMs 48 Check video configura tion against CMOS 49 Initialize al l video adapters in sys tem 4A Initialize al l video adapters in sy s te m 4B Display Quiet Boot screen 4C Shadow video BIOS RO M 4E Display copyright notice 50 Display CPU type and speed 51 Initialize EISA board 52 Test keyboard 54 Set key click if enabled 56 Enable keyboard 58 2-2-3-1 Test for unexpected inte rrupts 5A Display prompt “Press F2 to ente r SETUP” 5C Test RAM between 512 and 640k 60 Test extended memo ry 62 Test extended memory address lines 64 Jump to UserPatch1 66 Configure advanced cache registers 68 Enable external a nd CPU caches 6A Display exter nal cache size 6C Display shadow message

3-12 Troubleshooting

Diagnostic Codes

Code Beeps Description

6E Display non-disposabl e segments 70 Display error messages 72 Check for configura ti on errors 74 Test real-time clock 76 Check for keyboard er rors 7A Test for key lock on 7C Set up hardware interrupt vect ors 7E Test coprocessor if present 80 Disable onboard I/O ports 82 Detect and install external RS232 ports 84 Detect and inst all external parallel ports 85 Initialize PC-com pa tible PnP ISA devices 86 Re-initialize on boa rd I/ O ports 88 Initialize BIOS Da ta Area 8A Initialize Extended BIOS DA TA A rea 8C Init ialize floppy control l er 90 Initialize hard disk controller 91 Initialize local-bus hard disk contro ll er 92 Jump to UserPatch2 93 Build MPTABLE for multi-processor boards 94 Disable A20 address line 95 Install CD-ROM for boot 96 Clear huge ES segment registe r 98 1-2 Search for option ROMs. One long, two short beeps on checksum

9A Shadow option ROMs 9C Setup Power Management 9E Enable hardware interrupts

failure.

Troubleshooting 3-13

Diagnostic Codes

Code Beeps Description

A0 Set time of day A2 Check key lock A4 Initialize typematic rate A8 Erase F2 prompt AA Scan for F2 key stroke AC Enter SETUP AE Clear in-POST flag B0 Check for errors B2 POST done - prepare to boo t opera ting system B4 1 One short beep before bo ot B6 Check password (optional) B8 Clear global descriptor table BC Clear parity check ers BE Check screen (optiona l) BF Check virus and back up re minders C0 Try to boot with INT19 D0 Interrupt handler error D2 Unknown interrupt error D4 Pending interrupt error D6 Initialize optio n ROM e rror D8 Shutdown error DA Extended Bl ock Mode DC Shutdown 10 erro r

The followings are for boot blo ck in Fla s h ROM E2 Initialize the chipset E3 Initialize refresh counter E4 Check for Forced Flash

3-14 Troubleshooting

Diagnostic Codes

Code Beeps Description

E5 Check HW status of ROM E6 BIOS ROM is OK E7 Do a complete RAM test E8 Do OEM in it ialization E9 Initialize interrupt controller EA Read in the bootstrap code EB Initialize all vectors EC Boot the Flash program ED Initiali ze the boot device EE Boot code was read OK

*: If the BIOS detects error 2C, 2E, or 30 (ba se 512KB RAM error), it displays an addit io nal word-bitmap (

xxxx

) indicating the address line or bits th at failed.

Troubleshooting 3-15

Appendix A

IM-505 Specifications

CPU and Memory

CPU Socket 7 is equipped.

Following CPUs are available: Intel: Pentium 75 MHz to 166MHz (200MHz scheduled) (Cyrix: 6x86 scheduled.) (AMD: AMD K5 scheduled.)

Power management Advanced Power Management BIOS controls

power management functions for the CPU and hard disk drive; functions controlled through the BIOS setup.

On board memory None.

Second cache memory None.

SIMM sockets Two 72-pin SIMM sockets are provided on the

main board. The SIMMs must meet the specifications in Appendix C.

System ROM System BIOS and Advanced Power

Management BIOS located in 128KB flash ROM on the main board. System ROM ca n be changed to 256KB flash ROM.

User ROM Four 32-pin PLCC sockets are provided (for

flash memory, 2MB maximum).

NVRAM for PnP Battery back up SRAM 32KB. 16KB is used

for the BIOS. 16KB is not used.

NVRAM for POS Battery backup SRAM 32KB.

Control Unit Specifications A-1

Clock/calendar Real-time clock, calendar, and CMOS RAM

contained in the RTC chip; backed up by a vanadium-lithium battery

Chipset OPTi VIPER-M

Controllers

Keyboard Keyboard controller supports any IBM/PC-A T

compatible mini-DIN keyboard.

Main Board I/O Super I/O controlle r on main board support s up

to two serial ports with FIFO, a parallel port interface, an IDE hard disk drive interface, and one floppy disk drive.

External I/O Board Super I/O controller on the external I/O board

supports up to two additional serial ports with FIFO and an OCIA port.

Video On-board video function not supported.

Insert a commercially available video board in the PCI or ISA slot to obtain the required video functions. Video specification depends on the board.

Interfaces

Parallel (LPT1)/OCIA The parallel interface connector can be set to

support OCIA or not through jumpers; see page 1-13.

The parallel port can be defined as an ECP, an EPP, a bidirectional or a unidirectional (sending) interface using the LPT Port MODE option in the BIOS Setup.

A-2 Control Unit Specifications

Serial Four serial ports; COM1 and COM2 are

supported from the I/O controller on the main board while COM3 and COM4 are supported from the I/O controller on the external I/O board; 9-pin D-sub male connectors

Keyboard IBM PC/AT compatible keyboard interface

built in the main board; A PS/2 type mouse can be connected by using the branch connector. PS/2 type 6-pin, mini DIN female connector

ISA expansion slots Two standard 16-bit, half size [length 240 mm,

width 107 mm, height 12 mm (parts side) 10 mm (solder side)] I/O expansion slots, ISA AT-compatible, 7.2 MHz bus speed, with a card-edge connector

PCI expansion slots Two standard 32-bit, half size [length 240

mm, width 107 mm, height 12 mm ( part s si de) 10 mm (solder side)] I/O expansion slots with a card-edge connector.

PCMCIA expansion slot One expansion slot for a PCMCIA expansion

module supporting two Type I or II PC cards or one Type III PC card; half-pitch card edge connector. One front expansion slot for a PCMCIA is also equipped. (Front PCMCIA board for the front expansion slot is scheduled.)

Speaker Internal; interface on main board; no volume

control

Floppy disk drive One mount availabl e for a 3.5-inch flop py disk

drive having 720KB or 1.44MB storage capacity.

Control Unit Specifications A-3

Hard disk drive One mount available for a 2.5-inch hard disk

drive [19 mm maximum] with IDE/E-IDE controller conforming to MCC standards.

Security

Key lock The front key lock secures the front panel to

the IM-505 making the floppy disk drive inaccessible and securing the IM-505 to the cover set.

Passwords Two types of passwords defined within the

BIOS Setup ---one for booting the system and the other for accessing the BIOS Setup.

Switches

Power switch Rocker-typ e switch turns system power on and

off; controls the TM printer (if it uses power from the IM-505 exclusive AC adapter), customer display, and any device (such as a monitor) connected to the AC outlet on the power supply

Reset switch Push-type switc h to reset the IM-505;

accessible using a pointed object like a ballpoint pen ; devices at tached to COM ports are not reset when you reset the IM-505.

Indicators (LEDs)

Power Power indicator indicates that the IM-505 is

turned on.

A-4 Control Unit Specifications

HDD indicator HDD indicator indicates accessing the hard

disk drive (when the hard disk drive is installed).

FDD indicator FDD indicator indicates accessing the

floppy disk drive. FDD indicator is attached to the floppy disk drive.

System Utilities

BIOS Setup Configures the IM-505, saving

settings to CMOS RAM; accessible by pressing F2 when you turn on the IM-505.

Device Diagnostics Helps you to isolate communication problems Utility the IM-505 or connected devices may be

having. You see a prompt to access Device Diagnostics each time you start the IM-505.

AC adapter

The power supply for the IM-505 is equipped with an exclusive AC adapter which can supply +24V to a T M print er connect ed to the I M-505. This can normally be used r egardl ess o f th e i npu t vol ta ge. AC output (for the CRT) is also supplied in the circuit with the po w er supply switch of the main unit at a voltag e that is the same as the input. The AC output is not produced when the system is off or the main unit is not connected.

Control Unit Specifications A-5

Electrical Characteristics of the AC adapter are as follows:

Electrical Characteristics of the AC Adapter

Input Conditions Input Voltage (ratings)

Frequency (ratings) 50/60 Hz

Input current (ratings)

Power On/Off control

DC Output Conditions

AC output for a monitor

3-pin plug Output voltage Output current (rating s ) Output power (ratings) Output peak current

16-pin plug Output voltage: Output current (rating s ) Output power (ratings)

Output voltage: Output current (rating s ) Output power (ratings)

Input voltage (ratings)

Frequency (ratings) Input current (ratings)

90 (100 - 10%) VAC to 264 (230 + 15%) VAC

3Hz

180 VA or less (except for AC output)

Controlled with PSWI and PSWO signals from the IM-505 .

10%

3Hz

+24VDC

2.0A 48W

4.5A (300msec, duty 1/10)

+5VDC

9.0A 45W

+12VDC

2.0A 24W

-5VDC

0.5A

-12VDC

1.0A 12W

90 (100-10%)VAC to 264 (230 +15%)VAC 50/60Hz 200VA or less

A-6 Control Unit Specifications

The environmental specifications of the AC adapter are as follows:

Environmental Specifications of the AC Ad apter

Temperature limit

Humidity limit

Vibration resistance Packed

Impact resistance Unpacked

Storage Operating

Frequency Acceleration Sweep Directions

Height Directions

-25 to 70° C (-13 to 158°F) 5 to 35°C (41 to 95°F)

10% to 90% 10% to 90%

5 to 150Hz 3G 10 minutes (half cycle) x, y and z No external or internal dam age

should be found alter th e vibrations test, and the unit should operate normally.

90cm Drops the unit in the most weakness direction on 30cm-t hi ckness lauan. A non-operating unit should not be damaged after the drop test, and the unit should operate normally.

Control Unit Specifications A-7

The Standards of the AC adapter are as follows:

Standards of the AC Adapter

For North America EMI

Safety standard

For Europe EMC

Safety standards

For Japan EMI

Safety standard

FCC Class A UL 1950-2th-D3 c-UL (Applying as of July 1996)

CE marking EN55022 EN50082-1 EN45001 (Power supply var ia tion and dip) IEC1000-3-2 (Harmonics) TUV IEC 950 (EN60950) (Applying as of July 1996)

VCCI Class 1 Electrical Appliance and Material Control Law of Japan (Applying as of July 1996) The power supply unit itself and

the connection conditions of the IM-505 and the Seiko Epson printers which can be used conform to the EM I and EMC standards.

AC Cable The AC cable is an option. Select the unit

that corresponds to the area where it will be used and the electrical outlet receptacle shape. 4 types are North America, Europe I, Europe II and Japan. The length of the cord is approximately 1.8m.

AC Outlet The AC outlet is a three-pin (female)

socket that supplies power to a device like a CRT. The IM can turn the output of the AC outlet on and off.

A-8 Control Unit Specifications

Power Limits of the IM-505

The total power supply capacity available for th e board to insert the PCI slot, ISA slot, and exclusive expansion slot and devices to use the power supply output from COM1 to COM4 are as follows. The total must not exceed the capacity shown b elow for each voltage o f +5V, -5V, +12V an d

-12V.:

Total Power Supply Capacity

Power supply Function Capacity

+5VDC

-5VDC

+12VDC

-12VDC

Power supply for the exclusi ve e xpa nsion slot, ISA and PCI.

Power supply for the exclusive expansion slot, ISA, PCI, and COM1 to COM4.

Power supply for the exclusi ve e xpa nsion slot, ISA and PCI.

5.0A

0.5A

2.0A

1.0A

Lithium batteries

The system is internally equi pped with two Vanadium-Lithium rechagable batteries. One is for the real time clock with CMOS RAM, NVRAM backup used for PnP. The other is for the NVRAM backup used for the POS application. The specifi cation for bo th of th ese batt eries are th e same.

Charging method Constant-voltage charge 4.3V ± 0.15V

(during system operation)

Charging time 40 hours minimum

Backup time 30 days minimum (full charge)

Control Unit Specifications A-9

Epson IM-505 User's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Update

Contents

Introduction

Handling Guidelines

Option

List of Terms

Warnings, Cautions, and Notes

AC Adapter Safety Precautions

Supported Devices

Usage and Storage Locations

Connecting the AC Adapter to the Power Cord

Important Safety Rules

Additional Safety Precautions for AC Adapter

How to Use This Manual

How to Use This Chapter

Unpacking the IM-505

Setting Up the IM Module

Removing the Transportation Screw

Removing the IM Module From the Cover Set

Locating Components

Setting the Jumpers

Installing a CPU

Installing a CPU Cooling Fan

Installing or Removing a SIMM

Installing a Hard Disk Drive

Installing a Floppy Disk Drive

Installing an ISA/PCI Card

Installing a PCMCIA Expansion Module (option)

Setting Up the IM-505 System

Connecting the TM Printer

Connecting the AC Adapter

Charging the Batteries

Lithium Battery

Using the BIOS Setup

Starting the BIOS Setup

Menu Bar

Legend Bar

Field Help Window

General Help Window

Main Menu Selections

Advanced Menu Selections

Security Menu Selections

Power Menu Selections

Using Device Diagnostics

Device Diagnostics Utility Conditions

Starting Device Diagnostics

Device Diagnostics Screen

Using the Setup Menu

Running Device Tests

Initializing Device Diagnostics

Leaving Device Diagnostics

Messages

The IM-505 Will Not Start

The IM-505 Always Stops at Bootup

The IM-505 Does Not Respond

The IM-505 Shuts Down

Keyboard Problems

Monitor Problems

The EPSON DM-D Display Problems

Floppy Disk Problems

Floppy Disk Drive Problems

Hard Disk Drive Problems

TM Printer Problems

Serial Port Problems

Parallel or OCIA Port Problems

Cash Drawer Problems

PC Card Problems

Port 80h Diagnostic Codes

CPU and Memory

Controllers

Interfaces

Security

Switches

Indicators (LEDs)

System Utilities

AC adapter