Epson EPL-N2750 Quick Reference Guide

This Quick Reference contains information on clearing paper jams, understanding printer error messages, and changing the imaging cartridge.

As a convenient place to keep this guide, attach the included storage box to the side of your printer as shown below.

If the 10-Bin Multi-Purpose Unit is installed, attach the guide storage box to the back of the printer as shown below.

For more details on the items in this guide and about your printer in general, see the Reference Guide or Online Guide.

Preventing Paper Feed and Paper Jam Problems

To prevent frequent paper feed or paper jam problems, use this checklist of corrective measures.

Use a high quality paper that is not too thin or too

❏

rough.

Fan the stack of paper and tap its edges to align it

❏

before loading.

Be sure that you do not load too much paper into

❏

the paper cassettes.

Be sure to adjust the paper guides so that paper can

❏

slide in and out freely.

Never let more than 500 sheets accumulate in the

❏

output tray on top of the printer.

Try turning over the stack of paper in the tray. Most

❏

paper packages indicate the top side of the paper with an arrow at the side of the package.

Clearing paper jams

When a paper jam occurs, a Jam xxx xxx xxx xxx message appears on the LCD panel. Xxx indicates areas where jams may be occurring, such as LC1 (standard lower cassette) or A (cover A). See the messages in this section for instructions on clearing paper jams.

Paper Jam Problems

1

MP

LC1 LC2

LC3

Note:

Check for jams at all paper sources or paths indicated on

❏

the LCD panel. The printer cannot resume printing until all the jams are cleared.

The LCD panel displays up to four paper sources or paths

❏

at the same time. Other areas where jams may be occurring will be shown on the LCD panel after you have checked all indicated jams.

E

B

A

C1

C2

C3

F

G

MP

LC1

LC2 LC3

2

D

C1

C2

C3

Jam LC2, Jam LC3

These messages indicate that paper has jammed in one of the optional lower cassettes. The standard lower cassette, located directly beneath the MP tray, is always numbered LC1, and any optional 500-Sheet Lower Cassette Units and the Large Capacity Paper Unit are numbered LC2, LC3, and so on from top to bottom.

Follow these steps to clear paper jammed in the optional lower cassettes:

1. Pull out the cassette indicated on the LCD panel.

2. Carefully remove any paper you find jammed inside the cassette or printer.

3. Remove the stack of paper from the cassette. Even its edges by tapping the paper on a flat surface. Then reinsert the stack into the cassette, making sure the paper is evenly aligned and rests below the maximum paper mark.

Make sure you are using the correct paper size and that your paper meets the specifications for this printer.

4. Push in the cassette.

5. Clear other paper jams that are indicated on the LCD panel, until all error messages disappear.

Paper Jam Problems

When the paper jam is cleared completely, the jammed page’s print data is automatically reprinted.

3

Jam A, Jam B

This message indicates that there may be a paper jam inside cover A or cover B on the right side of the printer.

Follow these steps to clear paper jammed inside cover A or B:

1. Open cover A gently.

Note:

Because the toner on the paper inside the printer may not have been fixed on the page, toner may come off on your hands when you remove the paper. If you spill toner on your clothing, rinse it off with cold water. Using hot water may leave a permanent stain.

Warning:

When opening the printer, do not touch the hot

w

areas indicated by caution labels inside cover A.

CAUTION Hot Surface Avoid Contact

4

2. Remove any paper you find jammed inside the printer.

3. If you do not see any paper inside cover A, open cover B.

4. Remove the paper inside cover B. If the paper is difficult to remove, use the gear lever inside cover B as shown below. Push the lever up and down to feed the jammed paper back out through cover B.

Paper Jam Problems

5. Close covers B and A.

When the paper jam is cleared completely, the jammed page’s print data is automatically reprinted.

5

Jam C1, Jam C2, Jam C3

This message indicates that there may be a paper jammed inside cover C1, C2, or C3 on the right side of the lower cassettes.

Follow these steps to clear paper jammed inside the right covers of the lower cassettes:

1. Open the cover indicated on the LCD panel. The names of the cassettes are indicated on each cassette.

Note:

Because the toner on the paper inside the printer may not have been fixed on the page, toner may come off on your hands when you remove the paper. If you spill toner on your clothing, rinse it off with cold water. Using hot water may leave a permanent stain.

2. Remove the paper inside the cover.

6

Note:

If the paper jam is in the Large Capacity Paper Unit, you may find it easier to remove the jammed paper if you open both the cover and the cassette.

When the paper jam is cleared completely, the jammed page’s print data is automatically reprinted.

Jam D

This message indicates that there may be a paper jam inside the cover of the Duplex Unit, which is also known as cover D.

Follow these steps to clear paper jammed inside the cover of the Duplex Unit:

1. Open cover D.

Note:

Because the toner on the paper inside the printer may not have been fixed on the page, toner may come off on your hands when you remove the paper. If you spill toner on your clothing, rinse it off with cold water. Using hot water may leave a permanent stain.

Paper Jam Problems

7

2. Remove the paper inside the cover.

When the paper jam is cleared completely and the cover closed, the jammed page’s print data is automatically reprinted.

Jam E

This message indicates that there may be a paper jam inside cover E on the back of the 5-Bin Multi-Purpose Unit.

Follow these steps to clear paper jammed inside the cover of the 5-Bin Multi-Purpose Unit:

1. Open cover E.

Note:

Because the toner on the paper inside the printer may not have been fixed on the page, toner may come off on your hands when you remove the paper. If you spill toner on your clothing, rinse it off with cold water. Using hot water may leave a permanent stain.

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2. Remove the paper inside the cover.

When the paper jam is cleared completely and the cover closed, the jammed page’s print data is automatically reprinted.

Jam F

This message indicates that there may be a paper jam inside cover F on the paper guide of the 10-Bin MultiPurpose Unit.

Follow these steps to clear paper jammed inside the 10Bin Multi-Purpose Unit’s paper guide:

1. Open cover F.

Note:

Because the toner on the paper inside the printer may not have been fixed on the page, toner may come off on your hands when you remove the paper. If you spill toner on your clothing, rinse it off with cold water. Using hot water may leave a permanent stain.

Paper Jam Problems

9