Epson EPL-N2750 Quick Reference Guide

This Quick Reference contains information on clearing
paper jams, understanding printer error messages, and
changing the imaging cartridge.

As a convenient place to keep this guide, attach the
included storage box to the side of your printer as shown
below.

If the 10-Bin Multi-Purpose Unit is installed, attach the
guide storage box to the back of the printer as shown
below.

For more details on the items in this guide and about
your printer in general, see the Reference Guide or Online
Guide.

Preventing Paper Feed and Paper Jam Problems

To prevent frequent paper feed or paper jam problems,
use this checklist of corrective measures.

Use a high quality paper that is not too thin or too

❏

rough.

Fan the stack of paper and tap its edges to align it

❏

before loading.

Be sure that you do not load too much paper into

❏

the paper cassettes.

Be sure to adjust the paper guides so that paper can

❏

slide in and out freely.

Never let more than 500 sheets accumulate in the

❏

output tray on top of the printer.

Try turning over the stack of paper in the tray. Most

❏

paper packages indicate the top side of the paper
with an arrow at the side of the package.

Clearing paper jams

When a paper jam occurs, a Jam xxx xxx xxx xxx
message appears on the LCD panel. Xxx indicates areas
where jams may be occurring, such as LC1 (standard
lower cassette) or A (cover A). See the messages in this
section for instructions on clearing paper jams.

Paper Jam Problems

1

MP

LC1
LC2

LC3

Note:

Check for jams at all paper sources or paths indicated on

❏

the LCD panel. The printer cannot resume printing until
all the jams are cleared.

The LCD panel displays up to four paper sources or paths

❏

at the same time. Other areas where jams may be
occurring will be shown on the LCD panel after you have
checked all indicated jams.

E

B

A

C1

C2

C3

F

G

MP

LC1

LC2
LC3

2

D

C1

C2

C3

Jam LC2, Jam LC3

These messages indicate that paper has jammed in one
of the optional lower cassettes. The standard lower
cassette, located directly beneath the MP tray, is always
numbered LC1, and any optional 500-Sheet Lower
Cassette Units and the Large Capacity Paper Unit are
numbered LC2, LC3, and so on from top to bottom.

Follow these steps to clear paper jammed in the optional
lower cassettes:

1. Pull out the cassette indicated on the LCD panel.

2. Carefully remove any paper you find jammed
inside the cassette or printer.

3. Remove the stack of paper from the cassette. Even
its edges by tapping the paper on a flat surface. Then
reinsert the stack into the cassette, making sure the
paper is evenly aligned and rests below the
maximum paper mark.

Make sure you are using the correct paper size and
that your paper meets the specifications for this
printer.

4. Push in the cassette.

5. Clear other paper jams that are indicated on the
LCD panel, until all error messages disappear.

Paper Jam Problems

When the paper jam is cleared completely, the jammed
page’s print data is automatically reprinted.

3

Jam A, Jam B

This message indicates that there may be a paper jam
inside cover A or cover B on the right side of the printer.

Follow these steps to clear paper jammed inside cover
A or B:

1. Open cover A gently.

Note:

Because the toner on the paper inside the printer may not
have been fixed on the page, toner may come off on your
hands when you remove the paper. If you spill toner on
your clothing, rinse it off with cold water. Using hot
water may leave a permanent stain.

Warning:

When opening the printer, do not touch the hot

w

areas indicated by caution labels inside cover A.

CAUTION
Hot Surface
Avoid Contact

4

2. Remove any paper you find jammed inside the
printer.

3. If you do not see any paper inside cover A, open
cover B.

4. Remove the paper inside cover B. If the paper is
difficult to remove, use the gear lever inside cover
B as shown below. Push the lever up and down to
feed the jammed paper back out through cover B.

Paper Jam Problems

5. Close covers B and A.

When the paper jam is cleared completely, the jammed
page’s print data is automatically reprinted.

5

Jam C1, Jam C2, Jam C3

This message indicates that there may be a paper
jammed inside cover C1, C2, or C3 on the right side of
the lower cassettes.

Follow these steps to clear paper jammed inside the right
covers of the lower cassettes:

1. Open the cover indicated on the LCD panel. The
names of the cassettes are indicated on each
cassette.

Note:

Because the toner on the paper inside the printer may not
have been fixed on the page, toner may come off on your
hands when you remove the paper. If you spill toner on
your clothing, rinse it off with cold water. Using hot
water may leave a permanent stain.

2. Remove the paper inside the cover.

6

Note:

If the paper jam is in the Large Capacity Paper Unit, you
may find it easier to remove the jammed paper if you open
both the cover and the cassette.

When the paper jam is cleared completely, the jammed
page’s print data is automatically reprinted.

Jam D

This message indicates that there may be a paper jam
inside the cover of the Duplex Unit, which is also known
as cover D.

Follow these steps to clear paper jammed inside the
cover of the Duplex Unit:

1. Open cover D.

Note:

Because the toner on the paper inside the printer may not
have been fixed on the page, toner may come off on your
hands when you remove the paper. If you spill toner on
your clothing, rinse it off with cold water. Using hot
water may leave a permanent stain.

Paper Jam Problems

7

2. Remove the paper inside the cover.

When the paper jam is cleared completely and the cover
closed, the jammed page’s print data is automatically
reprinted.

Jam E

This message indicates that there may be a paper jam
inside cover E on the back of the 5-Bin Multi-Purpose
Unit.

Follow these steps to clear paper jammed inside the
cover of the 5-Bin Multi-Purpose Unit:

1. Open cover E.

Note:

Because the toner on the paper inside the printer may not
have been fixed on the page, toner may come off on your
hands when you remove the paper. If you spill toner on
your clothing, rinse it off with cold water. Using hot
water may leave a permanent stain.

8

2. Remove the paper inside the cover.

When the paper jam is cleared completely and the cover
closed, the jammed page’s print data is automatically
reprinted.

Jam F

This message indicates that there may be a paper jam
inside cover F on the paper guide of the 10-Bin Multi­Purpose Unit.

Follow these steps to clear paper jammed inside the 10­Bin Multi-Purpose Unit’s paper guide:

1. Open cover F.

Note:

Because the toner on the paper inside the printer may not
have been fixed on the page, toner may come off on your
hands when you remove the paper. If you spill toner on
your clothing, rinse it off with cold water. Using hot
water may leave a permanent stain.

Paper Jam Problems

9