Printed on recycled paper with at least 10% post-consumer content
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying,
recording, or otherwise, without the prior written permission of Seiko Epson Corporation.
The information contained herein is designed only for use with this EPSON printer. EPSON
is not responsible for any use of this information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this
product or third parties for damages, losses, costs, or expenses incurred by purchaser or
third parties as a result of: accident, misuse, or abuse of this product or unauthorized
modifications, repairs, or alterati ons to this product, or (excluding the U.S.) failure to strictly
comply with Seiko Epson Corporation's operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the
use of any options or any consumable products other than those designated as Original
EPSON Products or EPSON Approved Products by Seiko Epson Corporation.
EPSON and EPSON ESC/P are registered trademarks and EPSON ESC/P 2 is a trademark
of Seiko Epson Corporation.
Swiss and Dutch are trademarks of Bitstream Inc.
CG Times and CG Omega are registered trademarks of Miles, Inc.
Univers is a registered trademark of Linotype AG and/or its subsidiaries.
Antique Olive is a trademark of Fonder ie O live.
Arial and Times New Roman are registered trademarks and Albertus is a trademark of
Monotype Corporation plc.
Coronet is a trademark of Ludlow Industries (UK) ltd.
General Notice: Other product names used herein are for identification purposes only and
may be trademarks of their respective owners. EPSON disclaims any and all rights in those
marks.
This equipment has been tested and found to comply with the limits for a class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. Thi s
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio and
television reception. However, there is no g uarantee that interference will not occur in a
particular installation. If this equipment does cause interference to radio and television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment an d receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected
Consult an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will
invalidate the FCC Certification of this device and may cause interference levels that exceed
the limits established by the FCC for this equipment. It is the responsibility of the user to
obtain and use a shielded equipment interface cable with this device. If this equipment has
more than one interface connector, do not leave cables connected to unused interfaces.
Changes or modifications n ot e xpressly approved by the manufacturer could void the user's
authority to operate the equipment.
FOR CAN ADIAN USERS
This digital apparatus does not exceed the Class B limits for radio noise emissions from
digital apparatus as set out in the radio interference regulations of the Canadian
Department of Communications.
Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites
applicables aux appareils numériques de Classe B prescrites dans le règlement sur le
brouillage radioélectrique édicté par le Ministère des Communications du Canada.
Your EPSON
EPSON's latest quality-enhancement (MicroGray
Resolution Improvement Technology) to print crisp, clean
output at up to 20 pages per minute. It emulates the Hew lettPackard
variety of software programs that support HP LaserJet printers.
Your printer comes with a standard Ethernet interface card and
built-in software that allows multiple network users to connect
to the printer and control print operations remotely, eliminating
the need for a sep ar ate print server. Because the Ethernet card
supports multiple protocols and automatically detects the
protocols on your network, you can print to the EPL-N2000 from
DOS
, Microsoft
®
OS/2® applications.
IBM
You can change your printer’s emulation mode from the
standard LJ4 (PCL5e) to four other modes to give you maximum
flexibility. In addition, if you’v e installed the optional
EPSONScript
formatted for PostScript,
formats and special effects.
®
EPL-N2000 is a 600-dpi laser printer that uses
®
LaserJet™printer, allowing you to print using the wide
®
Windows®, Apple®Macintosh®, UNIX, and
®
Level 2 module, you can print any document
®
including profess ional graphics
™
and
The two built-in parallel B and C interfaces let you connect the
printer to an ECP port on your computer for even faster printing
under Microsoft Windows 95.
®
You can also install a variety of optional equipment to enhance
your printer’s op eration, such as extra paper cassettes,
additional memo ry, LocalTalk,
®
coax, twinax, and serial
interfaces, and a duplex unit that enables you to print on both
sides of the page.
Introduction 1
Changing Print er Settings
The EPL-N2000 offers five ways to configure printer settings:
❏EPL-N2000 printer driver—Software that runs your printer
and provides the standard way to change printer settings if
you are running a Windows application. You can access the
printer driver through an application’s Print command or by
choosing your pr in ter in the Printer’s folder or program
group.
❏OneTouch modes—Contr ol panel shortcuts that let you
change several settings quickly, providing the fastest way to
configure basic printer settings.
❏SelecType
®
modes—Control panel functions that allow you
to make even more settings than you can make us ing the
printer driver or application software.
❏Remote Control Pane l utility— Utility that allows DOS users
to make SelecType settings remotely.
❏EPSON Status Monitor utility—Utility which allows the
network administrator to monitor printer status and change
certain printer set tings on a networked printer. See the
Network Administrator’s Guide for more information.
You can also change printer settings in y our software
application. Settings mad e using application software ov erride
settings made by other means.
Settings made using the printer driver o r Remote Control Panel
utility override settings made using SelecType or OneTouch
modes.
2 Introduction
LJ4 Plus or GL2 (PCL5e) Mode Fonts
The EPL-N2000 includes a number of resident fonts that you can
use in the LJ4 Plus or GL2 (PCL5e) emulations, as listed below.
When you select these fonts in your application, choose the font
name listed in the “HP equivalent name” column.
PCL5e Fonts
HP equivalent
Resident font nameScalable styles
™
Dutch
801 SWCRoman, Bold, Italic, Bold ItalicCG Times
Zapf Humanist 601
SWC
Ribbon 131 SWC—Coronet
Clarendon
Condensed SWC
™
Swiss
742 SWCMedium, Bold, Italic, Bold Italic,
Incised 901 SWCMedium, Black, ItalicAntique Olive
Original Garamond
SWC
Andrey Two SWC—Marigold
Flareserif 821 SWCMedium, Extra BoldAlbertus
Swiss 721 SWMRoman, Bold, Oblique,
Dutch 801 SWMRoman, Bold, Italic, Bold ItalicTimes New
Symbol Set SWA—Symbol
More Wingbats SWM —Wingdings
Courier SWCMedium, Bold, Italic, Bold ItalicCourier
Letter Gothic SWCRoman, Bold, ItalicLetter Gothic
Line Printer—Line Printer
For information about the resident fonts available for other
emulation modes, see the Technical Information
manual.
Introduction 3
How to Use Your Manuals
For instructions on setting up your printer, connecting it to your
computer, and installing your printer software, see the Quick Setup card. This User's Guide contains the information you need
to use your p rinter and control it with the Windows printer
driver or the printer's control panel.
If you need information on how to configure the EPL-N2000 for
network use, see the Network Administrator’s Guide. For advanced
features (for example, usin g the Remote Control Pan el utility, or
the Font or Overlay Manager) you’ll find additional information
in the Technical Information m anual.
Chapter 1, “Handling Paper”, tells you how to select the right
paper or other media, load it in your printer, and handle special
print jobs.
Chapter 2, “Printing With the Windows Printer D rivers,”
explains how to access the printer driver and gives guidelines
for selecting printer driver settings.
Chapter 3, “Using the Control Panel,” explains how to use the
printer's control p anel to manage printer operatio ns.
Chapter 4, “Installing Options,” tells you about the options
available for your printer, such as additional interfaces and
paper cassettes, and how to install them.
Chapter 5, “Maintenance,” gives instruction s for replacing the
imaging cartridge and for cleaning and transporting the printer.
Chapter 6, “Troubleshooting,” contains guidelines for solving
any print quality or printer operation problems you may have.
Appendix A, “Specifications,” provides technical details on the
EPL-N2000 printer.
An Index is included at the end of the book.
4 Introduction
Warnings, Cautions, and Notes
You'll find this information throughout your manual set:
Warnings must be followed carefully to avoid bodily injury.
w
Cautions must be observed to avoid damage to your equipment.
c
Notes contain important information and useful tips on the operation
of your printer.
Where to Get Help
EPSON provides customer su pport and service through a
network of authorized EPSON Customer Care Centers. Dial
(800) 922-8911
❏Fax-on-Demand access to EPSON's technical information
library
❏Literature on current and new products
for the nearest location or the following services:
❏The location of your nearest Authorized EPSON Reseller or
Customer Care Center
❏Technical information on the installation, configuration, and
operation of EPSON products
❏Customer relations.
For answers to c ommonly asked questions about EPSON
products 24 hours a day, 7 days a week, call EPSON Sound
Advice at (800) 442-2110.
You can purchase manuals, accessories, and parts for EPSON
products from EPSON Accessories at (800) 873-7 766 (U.S. sales
only). In Canada, call (800) 873-7766 for a dealer referral.
Introduction 5
If you need help using software with an EPSON product, see the
documentation for that program for technical support
information.
Electronic Support Services
You can access helpful tips, specifications, drivers, FAQs,
sample files, application notes, and EPSON p roduct bulletins 24
hours a day, 7 days a week, using a modem and one of the online
services below .
World Wide Web
From the Internet, you can reach EPSON's Home Page at
http: / / www.epson.com.
EPSON Internet FTP Site
If you have Internet FTP capability, you can download drivers,
FAQs, and sample files from EPSON's FTP site. Use your Web
browser (or other software for FTP downloading) to log onto
ftp.epson.com with the user name anonymous and your e-mail
address as the password.
EPSON Download Service
You can call the EPSON Download Service BBS at
(800) 442-2007. Set your communications software to 8 data b it s,
1 stop bit, and no parity. Modem speed can be up to 28.8 Kbps.
EPSON Fax-on-Demand service
You can access EPSON's technical information library by calling
(800) 442-2110 or (800) 922-8911 and selecting the appropriate
phone option. You must provide a return fax number to use Faxon-Demand.
6 Introduction
EPSON Forum on CompuServe
Members of CompuServe® can type GO EPSON at t he menu
prompt to reach CompuServe's Epson America Forum.
As an owner of an EPSON product, you are eligible for a free
introductory CompuServe membership, which entitles you to an
introductory credit and your own user ID and password. To take
advantage of this offer in the U.S. and Canada, call
(800) 848-8199 and ask for representative #529.
E
NERGY STAR
Compliance
As an ENERGY STAR Partner, EPSON has
determined that this product meets the E
S
TAR guidelines for energy efficiency.
NERGY
The EPA E
voluntary partnersh ip with the computer and office equipment
industry to prom ot e the introduction of energy-efficient
personal computers, monitors, printers, fax machines, and
copiers in an effort to reduce air pollution caused by power
generation.
NERGY STAR Of fice Equipment program is a
Energy-saving Tips
Here are a few tips you can use to be even more energ y-wise:
❏If your monitor isn't E
when you 're not using it.
❏Turn off your computer, printer, and monitor each day when
you are done using them.
❏Use the print prev iew option in your so ftware so you can
catch errors bef ore you print something.
NERGY STAR compliant, turn it off
Introduction 7
❏If you have an electronic mail system available to you, send
e-mail rather than d istributing memos. Not only is this
faster, but you'll save paper and storage space too.
❏Use the printer's low power consumption standby mode to
save energy when you're not using your printer for a while;
see Chapter 2 for details.
Important Safety Instructions
Before using your printer, read the following safety instructions
to make sure you use the printer safely and effectively.
❏Turn off and unp lu g the printer before cleaning. Clean with
a damp cloth only. Do not spill liquid on the printer.
❏Do not place the printer on an unstable surface or near a
radiator or heating vent.
❏Locate the printer near an outlet where you can easily
unplug the power cord. Do not block access to the wall
outlet.
❏Do not block or cover the openings in the printer's cabinet or
insert objects through the slots.
❏Use only the type of power source indicated on the printer's
label.
❏Connect all equipment to properly grounded power outlets.
Avoid using outlets on the same circuit as photocop iers or
air control systems that regularly switch on and off.
❏Do not let the power cord become damaged or frayed.
8 Introduction
❏If you use an extension cord with the printer, make sure
the total ampere rating of the devices plugged into the
extension cord does not exceed the cord's ampere rating.
Also, make sure the total of all devices plugged into the wall
outlet does not exceed 15 amperes.
❏Except as specifically explained in this User's Guide
attempt to service the printer yourself.
❏Unplug the printer and refer servicing to qualified service
personnel und er the following conditions:
If the power cord or plug is damaged; if liquid has entered
the printer; if the printer has been dropped or the cabinet
damaged; if the printer does not operate normally or exhibits
a distinct change in performance. Adjust o nly those controls
that are covered by the operating instruc tion s.
Laser Safety Information
This printer is certified as a Class 1 laser pro duct under the U.S.
Department of Health and Human Services (DHHS) Radiation
Performance Stan dard according to the Radiation Control for
Health and Safety Act of 1968. This means that the printer does
not produce hazardous laser r adiation.
Since radiation emitted by the laser is completely confined
within protective housings and exter nal covers, the laser beam
cannot escape from the machine during any phase of user
operation.
, do not
Introduction 9
CDRH regulations
The Center for Devices and Radiological Health (CDRH) of the
U.S. Food and Drug Administration implemented regulations for
laser products on August 2, 1976. Com p liance is mandatory for
products marketed in the United States. The label sh own below
indicates compliance with the CDRH regulations and must be
attached to laser products marketed in the United States.
Laser safety labels
Warning:
w
Use of controls or adjust ments, or performance of procedures
other than those specified in thi s User's Guide may result in
hazardous radiation exposure
Your printer is a Class 1 laser product as defined in IEC 825
specifications. The label sh ow n below is attached in countries
where required.
.
10 Introduction
Internal laser radiation
This is a Class IIIb Laser Diode Assembly that h as an invisible
laser beam. The printer head unit is NOT A FIELD SERV ICE
ITEM. Therefore, the printer head unit sho uld not be opened
under any circumstances.
Maximum Radiation Power:
Wave Length:
5.0 ± 10-4 W
780 ± 20 nm
Ozone safety
Ozone gas is generated by laser printers as a by-product of the
printing process; it is produced only during printing. The
recommended exposure limit for o zone is 0.1 parts per million
(ppm) expressed as an average time-weight ed concentration
over an eight hour period.
The EPL-N2 000 laser printer generates <0.01 ppm for 8 hours of
continuous printing, assuming a closed room of approximately
1000 cu ft (8’ ×
To minimize the risk of exposure to ozone, you should avoid the
following conditions :
❏Use of multiple laser printers in a confined area (see above)
❏Operation in conditions of extrem ely lo w humid ity
❏Poor room ventilation
10’ × 12’).
❏Long, continuous printing together with any of the above.
The printer should be located so that the exhaust gases and heat
generated are not blo wn directly into the user's face and are
vented directly out of the building whenever possible.
Introduction 11
Laser precautions
This printer uses laser technology . The following list of
precautions applies whenever you open the printer cover. Even
if you are familiar with other types of printers, be sure to follow
these precautions carefully to ensure safe, efficient operation.
❏Be careful not to touch the fuser, which is marked CAUTION
HOT SURFA CE. If the printer has been in use, the fuser can
be very hot.
CAUTION HOT SURFACE
❏Avoid touching the c omponents inside the printer unless
instructed to do so in this User's Guide
.
❏Never force the printer's compon ents into place; rough
handling can damage the printer.
❏When you remove the imaging cartridg e fro m the printer,
always set it on a c lean, smooth surface. Also, be sure not to
scratch the surface of the drum and avoid touching it, since
oils from your skin can permanently damage its surface and
may affect print quality.
12 Introduction
❏Do not turn the cartridge upside down or stand it on its side.
Do not attempt to modify or take apart the cartridge; it
cannot be refi lled.
❏Protect the cartridge’s light-sensitive drum from exposure to
light any longer than necessary. Overexposing the drum
may cause abnormally dark or light areas to appear on the
printed page and reduce the service life of the drum. Also,
do not open the drum's protective cover.
❏Try not to touch the toner; if you accidentally touch the
toner, avoid contact with your eyes.
❏Do not use a cartridge for at least one hour after moving it
from a cool to a warm environment.
Introduction 13
❏Avoid touching the glass in front of the laser beam;
otherwise, print quality may decline.
glass
❏To get the best print quality, do not store the imaging
cartridge in an area subject to direct sunlight, dust, salty air,
or corrosive gasses (such as ammonia). Avo id locations
subject to high temperatures or humidity, or abrupt changes
in temperature or humidity. Also, be sure to keep the
cartridge out of the reach of children.
14 Introduction
Chapter 1
Handling Paper
Choosing Paper or Other Media . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Loading Paper in the Multi-pu rpose Paper Tray . . . . . . . . . . . . . .1-4
Feeding Envelopes or Paper by Hand . . . . . . . . . . . . . . . . . . . . . . . .1-6
Loading Paper in a Lower P aper Cassette . . . . . . . . . . . . . . . . . . . .1-10
1
1
Handling Paper 1-1
Choosing Paper or Other Media
You can print on many different kinds of paper or other media
with your EPL-N2000.
❏Plain bond paper (16 to 24 lb weight)
❏Card stock (24 to 42 lb weight)
❏Envelopes
❏Labels
❏Transparency film.
You can print on many sizes of paper too. Just be sure the size is
within this range :
Width:
Height: Between 5.84 and 19 inches (148 to 483 mm)
For the best quality printing, you must select smooth, highquality paper. Also be sure to protect yo ur media from moisture
by storing it in its original packaging and avoiding a humid
environment.
Keep the following in mind to select, load, and print on these
media:
❏Envelopes. Load en velopes in the bu ilt-in multi-purpose
paper tray, located immediately below the output tray. Load
with the flap edge first and the print surface facing up. If the
printing is irregular due to the varying thickness of the
envelope paper, adjust the print density setting in the printer
driver, the Remote Control P anel utility, or SelecType
Between 3.62 and 13 inches (92 to 329 mm)
.
1-2 Handling Paper
Note:
Because envelope thickness and surface characteristics vary, test a
sample for print quality a nd proper feeding before you buy a large
quantity of envelopes.
❏Labels. Select labels designed specifically for laser printers
or plain paper copiers. Make sure all t he labels a dhere to and
completely cover the back in g sheet so they don't peel off. To
test your labels, press a sheet of plain paper on top of the
label sheet and see if any part sticks. Use the multi-purpose
paper tray to print labels
.
❏Transparencies. Choose tran sparencies made just for laser
printers or pl ain paper copiers, and load t hem only in the
multi-purpose paper tray to print transparencies
.
❏Colore d p a per . When selecting colored paper, make sure the
paper does not have a clear or colored coating on it
.
Handling Paper 1-3
Loading Paper in the Multi-purpose Paper Tray
Use these instr uctions to load paper in the built-in paper tray
immediately below the output tray. If you’re loading paper in a
lower paper cassette, follow the instructions on page 1-10.
1.Open the front cover.
2.Press in the tab on the right edge guide and gently slide the
guide to the far right side of the tray. Do not force the guide.
1-4 Handling Paper
3.Fan a stack of paper (up to 150 sheets) and then tap the edges
to even them up. Slide the pap er in until it touches the back
of the tray.
4.Press in the tab on the right edge guide and slide the guide to
the left until it touches the stack of paper.
5.If you loaded paper longer than 11 inches (279 mm), pull out
the extension output tray so that your paper will fit.
6.Close the front cover.
Handling Paper 1-5
Feeding Envelopes or Paper by Hand
If you want to print one envelope or a special sheet of paper, you
can load it manually in the Multi-purpose Paper Tray. Follow
these steps:
1.From your application program, choose Print or Print Setup.
2.For the Paper Source or Paper tray, select Manual Feed
3.For the Paper Size, select the size you want to use. If you
don’t see the paper size you want, choose the closest size on
the list.
4.Click OK
5.Open the printer’s front cover and remove any paper loaded
in the paper tray.
6.Insert the first sheet into the paper tray with the printable
surface fac e u p.
7.Adjust the paper guides to fit the paper you loaded, if
necessary.
.
.
1-6 Handling Paper
8.Select the Print
command in your application program to
send the print job. After a moment, the printer’s control
panel displays
selected. The lights flash
Manual Feed and the paper size you
.
9.Press the On Line button to print the page.
10. Insert the next sheet of paper and press On Line
to print the
next page.
11. Repeat step 10 for each page.
When you’re fin ished printing on manually fed paper, reload a
stack of paper, then change the Paper Sourc e setting in the
printer driver back to Auto.
Printing Two-sided Documents
You can print two-sided documents to save paper and make
your output lo ok like a professional, bound document. The
EPL-N2000 makes it easy by providing a Duplexing
the printer driver. You must have the optional Duplex Unit
installed. (See “Installing the Dup lex Unit” in Chapter 4 for
installation instructions.)
Note:
If you’re using the printer in the PostScript mode, you may be able to print
two-sided documents even if you dont have the Duplex Unit installed. Select
odd-numbered pages only in your application’s Print dialog box. Remove
the printed pages and place them back into the paper tray, with the unprinted
side face up and the top of the document leading into the printer. Then select
even-numbered pages in your application’s Pr int dialog box.
option in
Follow these steps to print a two-sided document:
1.Set up your multiple-p age print job in your application.
Handling Paper 1-7
2.From your application program, access the printer driver.
(See Chapter 2 for instructions.)
3.Click the Paper
4.Turn the
5.Select either Long Edge orShort Edge for the Duplexing
setting, depend ing on whether you plan to bind your
document at the top or the left side.
6.Select either
option to specify whether printing starts on the front or back
of the first page.
7.Click OK
8.Select the Print
send the print job.
When you’re finished printing your two-sided document, access
the printer driver and change the Duplex ing setting back to
Duplex Off.
Duplexing option ON.
to save your settings and exit the printer driver.
tab.
Front Page or Back Page for the Start On
command in your application program to
Printing on Custom-size Paper
If you need to print on paper that is a different size from th ose
available in the printer driver, you can create a custom paper
size. Then you can select it from the Paper Format list and use it
to print whenever you want.
Follow these steps to print on custom-size paper with the
EPL-N2000 driver:
1.Load the custom-size paper in you r printer.
2.From your application program, access the printer driver.
(See Chapter 2 for instructions.)
1-8 Handling Paper
3.Click the Paper
tab.
4.Highlight an opt ion in the Paper Size
box and press Del to
remove the name.
5.Type a name for your custom paper size. Do not press Enter
after you type it.
6.In the Measurement Unit
box, select inch, centimeter (cm),
or another measurement unit as necessary for your paper
size.
7.In the Width
andHeightboxes, select the appropriate
measurements of your paper. The size can be:
Width: Between 3.62 and 12.95 inches (92 to 329 mm)
Height: Between 5.84 and 19 inches (148 to 483 mm)
8.Click OK
to save your setting s and exit the printer driver.
9.Select the Print command in your application program to
send a print job.
When you’re finished with your custom-size paper, access the
printer driver and select your normal paper size. Your cust o m
paper size is now one of the options available.
Handling Paper 1-9
Loading Paper in a Lower Paper Cassette
Follow these steps if you want to load paper into either the bu iltin lower paper cassette or an optional lower paper cassette:
1.Pull the paper tray all the way o ut of the paper cassette.
2.Press down th e bottom plate until it locks in place.
1-10 Handling Paper
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