
Laser Printer
Paper Jam Guide
Jam MP A, Jam C1 A, Jam C2 A, Jam C3 A (All paper cassettes and Cover A)
Warnings must be followed
carefully to avoid bodily injure.
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When the LCD panel displays the Jam XXX error message, choose the appropriate
description to clear the jammed paper.
For more information, see the Online User’s Guide.
Notes contain information and useful tips
on the operation of your printer.
1
3
Note:
Confirm that the jammed paper is not still deep
inside the printer.
2
5
Note:
After opening and closing Cover A, the error
message is cleared.
4

Jam A (Cover A)
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1
2
Warning:
Unless specifically instructed in this guide,
be careful not to touch the fuser, which is
marked CAUTION HOT SURFACE and
CAUTION HIGH TEMPERATURE, or the
surrounding areas. If the printer has been
in use, the fuser and the surrounding areas
may be very hot. If you must touch one of
these areas, wait 40 minutes to allow the
heat to subside before doing so.
3
Note:
Only touch the green part of the pickup roller.
Touching any other parts may cause a paper jam.
4
5
Note:
Insert the cartridge with the arrow mark on the
top of the imaging cartridge facing toward Cover
A.
6
Note:
Place the cartridge on a clean, flat surface.

Warning:
Unless specifically instructed in
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this guide, be careful not to touch
the fuser, which is marked
CAUTION HOT SURFACE and
CAUTION HIGH TEMPERATURE,
or the surrounding areas. If the
printer has been in use, the fuser
and the surrounding areas may be
very hot. If you must touch one of
these areas, wait 40 minutes to
allow the heat to subside before
doing so.
1
Jam A B (Cover A or B)
3
Note:
When jammed paper cannot be
removed easily, turn the roller to take
tension off the paper, then pull it
straight out.
4
5
Warning:
Be careful not to touch the rollers in
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the fuser unit, they may be very hot.
6
8
Note:
Insert the cartridge with the arrow
mark on the top of the imaging
cartridge facing toward Cover A.
9
2
Note:
Place the cartridge on a clean, flat
surface.
7
Note:
When the optional Duplex Unit is
installed, open the Duplex Unit's
cover before opening Cover B.
Note:
If you installed the Duplex Unit, close
the Duplex Unit's cover after closing
Cover B.

Jam DM (Cover DM)
1
2
Note:
❏ If paper is torn, be sure to remove
all torn pieces.
❏ When you cannot remove jammed
paper by this procedure, open
Cover A or Cover B and remove the
jammed paper as described in "Jam
A B (Cover A or B)".
3
Copyright© 2006 Seiko Epson Corporation. All rights reserved.
NPD1998-00