Epson EFI FierySpark Professional RIP Owner's Manual

Printed on recycled paper.

Fiery Spark™ Professional

EPSON Stylus® Pro 5500

EPSON Stylus

®

Pro 10000

Installation Guide

ii |

Copyright © 2001 by Epson America, Inc.

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The
information contained herein is designed only for use with these EPSON printers. EPSON is not
responsible for any use of this information as applied to other printers.

Trademarks

EPSON and EPSON Stylus are registered trademarks of SEIKO EPSON CORPORATION.

EPSON Preferred is a service mark of Epson America, Inc.

General Notice: Other product names used herein are for identification purposes only and may
be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.

Legal Notices

Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of
this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third
parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications,
repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with
SEIKO EPSON CORPORATION’s operating and maintenance instructions.

SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from
the use of any options or any consumable products other than those designated as Original
EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.

Part Number: CPD-12826
Printed in USA 8/01

| iii

Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Windows Client Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Macintosh Client Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Server Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Installing the Fiery Spark Server Software . . . . . . . . . . . . . . . . . . . . . . . 4

Installing Command WorkStation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Enabling File and Printer Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Enabling AppleTalk Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Hardware Key Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Windows Client Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Installing the PostScript Printer Driver for Windows Me . . . . . . . . . . . 8

Installing the PostScript Printer Driver for Windows 2000 . . . . . . . . . . 9

Creating Shortcuts to the Fiery Spark Drop Folders . . . . . . . . . . . . . . 11

Installing Command WorkStation . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Macintosh Client Software Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Installing Printer Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Installing Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Creating Shortcuts to the Fiery Spark Drop Folders . . . . . . . . . . . . . . 15

Installing Fiery Spooler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Installing Fiery Downloader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installing ColorWise Pro Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Selecting TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Printing to the Fiery Spark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

FCC Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Introduction

This guide provides basic installation instructions for the Fiery Spark™
Professional software in a client-server configuration. Fiery Spark Professional
includes a System Software CD-ROM, a User Software CD-ROM, and a USB
hardware key.

Note

Do not misplace your hardware key. Lost keys are not covered under
your warranty.

For instructions on using the Fiery Spark software, see the manuals in the

Documentation

English

>

folder on the User Software CD-ROM. You have a

Getting Started Guide, Configuration Guide, Printing Guide, Job Management
Guide, and Color Guide.

®

These manuals are in PDF format. If you don’t have Adobe

Acrobat® Reader™
for viewing the manual, you can install it by double-clicking the ar405eng
icon in the

Note

Documentation

If you are using the EPSON® Color Calibrator, make sure you are
using software version 2.1 or later. This version can be downloaded
from http://support.epson.com.

folder on the User Software CD-ROM.

Where To Get Help

EPSON provides technical support and information on the installation,
configuration, and operation of professional graphics arts products through the
EPSON Preferred Protection Plan. Call [phone], 6
Time, Monday through Friday, and 7

SM

to 4PM, Pacific Time, Saturday.

AM

to 8PM, Pacific

AM

Before you call, make sure you have your Unit ID number, which is included
with the EPSON Preferred Protection Plan information that came with your
printer. You’ll also need your printer serial number and proof of purchase. If
you experience difficulty using your Unit ID number when accessing the
toll-free EPSON Preferred phone number, please call [phone] in the
U.S. or [phone] in Canada during normal business hours.

2 | Installation Guide

EPSON also provides technical assistance 24 hours a day through the World
Wide Web. You can reach EPSON Support at http://support.epson.com. At
this site, you can download drivers and other files, look at product
documentation, access troubleshooting information, and receive technical
advice through e-mail.

System Requirements

Before you install the software, make sure your computer meets the minimum
system requirements listed below.

Server

•

Pentium® 4 1.2GHz (1.7GHz recommended)

•

Windows® 2000 Professional

Note

Windows 2000 Server is recommended if you have more than
10 users printing concurrently, require support for SMP with more
than 2 CPUs, or require greater fault tolerance

•

256MB RAM (512MB RAM recommended)

•

At least 200MB free hard disk space to install the software and at least 1GB
free disk space for processing files (4GB or more available hard disk space
recommended)

•

USB connection for EPSON Stylus® Pro 5500 or IEEE-1394 PCI card
(OHCI compliant) connection for EPSON Stylus Pro 10000

•

Netscape® Communicator® version 4.5 or 4.7 with Java enabled, or
Microsoft

®

Internet Explorer version 5.0 or 5.5 with Java enabled, for

Fiery WebTools

•

A TCP/IP-enabled network and the IP address or computer name for the
Fiery Spark server

•

File and Printer Sharing for Microsoft Network enabled for PC clients

•

AppleTalk® Protocol enabled for Macintosh clients

Macintosh Client Computer | 3

Windows Client Computer

•

Pentium II processor (Pentium III or higher recommended)

•

Windows 98, Me, 2000, or Windows NT® 4.0 with Service Pack 5 or later

•

128MB RAM (256MB or more recommended)

•

PostScript® printer driver for Windows

•

Windows 98 and Me: Adobe PostScript Printer Driver version 4.3.1

•

Windows 2000: Microsoft PostScript Printer Driver for Windows
2000 (included with the Windows 2000 operating system)

•

Windows NT: Adobe PostScript Printer Driver version 5.1.2

•

For Windows 98 and Me, you also need TCP/IP networking protocol
enabled

•

For Windows NT 4.0 and Windows 2000, you also need TCP/IP or
AppleTalk networking protocol enabled

Macintosh Client Computer

•

Macintosh® G3, G4, or iMac™ (G4 recommended)

•

System 8.6 through 9.1

•

450MHz or faster processor

•

256MB RAM (512MB recommended)

•

AppleTalk networking protocol enabled

4 | Installation Guide

Server Software Installation

Before you begin, make sure you’ve:

•

Connected the printer to the server

•

Installed the EPSON printer driver (see your EPSON printer
documentation for instructions)

•

Installed the IEEE-1394 driver if you’re using the EPSON Stylus
Pro 10000 (the driver is on the CD-ROM that came with your printer; for
installation instructions, see the Product Support Bulletin at
http://support.epson.com)

•

Closed all open programs and turned off any virus protection programs.

Note

Use a short server name (8 characters or less). Otherwise, you won’t
be able to see the server name and print queue in the Chooser on
Macintosh clients.

Do not install the hardware key until after all the software is installed.

Install the following software on the server:

•

Fiery Spark Server software (see below)

•

Command WorkStation (page 5)

Installing the Fiery Spark Server Software

Follow these steps:

1. Insert the Fiery Spark System Software CD-ROM in your CD-ROM or

DVD drive.

2. Double-click

My Computer

, then double-click the

CD-ROM

icon.

3. Double-click the

Setup

icon in Fiery folder, then click

Next

.

4. Follow the on-screen instructions.

Installing Command WorkStation | 5

5. When you see this screen, select your printer model; then click

Next

to

continue the installation.

6. Click

OK

at the end of the installation. Your computer restarts.

Installing Command WorkStation

This installation also installs ColorWise Pro Tools and Fiery Downloader.
Follow these steps:

1. On the Fiery Spark User Software CD-ROM, open the

CStation

folder.

Setup

2. Double-click the

icon.

3. Follow the instructions on screen.

Finish

4. Click

at the end of the installation. Your computer restarts.

5. Configure Command WorkStation as described in the next section.

6 | Installation Guide

Configuring Command WorkStation

1. If Command WorkStation is open, click

Otherwise, go to

Command WorkStation

click

Start

Programs

>

.

OK

.

Command WorkStation

>

2. Enter the appropriate information for the Fiery Spark, then click

the Nickname can be
different from the Fiery
Spark server name, but
cannot contain
[ ] _ " ' <space> <tab>
This example uses
EPSON as the
nickname.

enter localhost

enter PRO10K for the
Stylus Pro 10000 (dye
ink), PRO10KCF for
the Stylus Pro 10000
(pigment ink), or
PRO5500 for the
Stylus Pro 5500

click Add

, then

Add

:

3. Make sure the printer name is selected in the Devices list, then click

4. Select the printer name in the list

OK

of Available Servers, then click

.

OK

.

Enabling AppleTalk Protocol | 7

Enabling File and Printer Sharing

If you have Windows clients, you must enable File and Printer Sharing on the
server. Follow these steps:

1. From the

Connections

2. Click the

3. Click

4. Click

5. Select

Control Panel

, double-click

, then double-click

Properties

Install

.

Service

File and Printer Sharing for Microsoft Networks

button.

, then click

Add

.

Networks and Dial-up

Local Area Connection

.

, then click OK.

6. Close any open windows, then restart your computer.

Enabling AppleTalk Protocol

If you have Macintosh clients, you must enable AppleTalk Protocol on the
server. Follow these steps:

1. From the

Connections

2. Click the

3. Click

Install

Control Panel

, then double-click

Properties

button.

.

, double-click

Networks and Dial-up

Local Area Connection

.

4. Click

5. Select

Protocol

AppleTalk Protocol

, then click

Add

.

, then click OK.

6. Close any open windows, then restart your computer.

8 | Installation Guide

Hardware Key Installation

After all the software is installed, connect the hardware key to an available USB
port on the server. After a few moments, Fiery Spark is ready to accept print
jobs.

Windows Client Software Installation

Instructions are given for installation on Windows Me and Windows 2000.
Installation on other Windows operating systems are similar. For detailed
instructions, see the Getting Started Guide on the User Software CD-ROM.

On a PC client, you need to install and configure the following software:

•

PostScript printer driver (see below for Windows Me; see page 9 for
Windows 2000)

•

Shortcuts to the Fiery Spark drop folder (see page 11)

•

Command WorkStation (see page 12)

Depending on your workflow, you can install the PostScript printer driver, the
shortcuts to the Fiery Spark drop folders, or both.

Installing the PostScript Printer Driver for Windows Me

1. Insert the User Software CD-ROM into the CD-ROM drive.

2. Click

Start, Settings

3. Double-click the

Next

4. Click

.

, and then choose

Add Printer

icon.

Printers

.

Installing the PostScript Printer Driver for Windows 2000 | 9

5. The following screen appears. Make

sure

Network printer

then click

Next

is checked,

.

6. Enter (or browse to) the network path

Next

to the printer, then click

.

7. Leave the default printer name as is.

Click

Next

.

8. Select

No

to print a test page option; then click

Finish

.

Installing the PostScript Printer Driver for Windows 2000

This section includes instructions for installing the PostScript printer driver
and setting up the TCP/IP printer port for Windows 2000. Before you begin,
make sure you know the name or IP address of the Fiery Spark server and that
the TCP/IP Protocol and Microsoft TCP/IP Printing software is installed on
the Windows 2000 workstation.

1. Insert the User Software CD-ROM into the CD-ROM drive.

2. Click

Start, Settings

3. Double-click the

, and then choose

Add Printer

icon.

Printers

.

4. The following screen appears. Make

Local printer

sure

Automatically detect and install
my Plug and Play printer

unchecked, then click

5. Click

Create a New Port
Standard TCP/IP Port
Next

.

is checked and

is

Next

.

, select

, and click

6. Click

Next

again.

10 | Installation Guide

7. Enter the Server Name or IP address of the Fiery Spark, then click

8. Select

Custom

and click

Settings

.

9. Select the following settings:

•

Protocol:

•

LPR Settings:

• SNMP Status Enabled

Queue name (this name is case-sensitive; use lowercase letters):

•

hold

Then click

10. Click

OK

LPR

LPR Byte Counting Enabled

direct

, or

Next

.

.

to close the Configure Standard TCP/IP Port Monitor dialog

box.

Next

11. Click

12. Click

.

Finish

to close the Add Standard TCP/IP Printer Port Wizard dialog

box.

13. At the next screen, click

Have Disk

.

Next

print

.

,

14. Click

English

15. Click

16. Click

Browse

Open

OK

. Then browse to the following folder on the CD-ROM:

Prntdrvr

>

Ps_drvr

>

Win_2000

>

to return to the Install from Disk window.

.

17. Select the appropriate Fiery Spark file for your printer, then click

If you are using this printer Select this file

EPSON Stylus Pro 10000 (pigment ink) Fiery Spark PRO10KCF v1.0

EPSON Stylus Pro 10000 (dye ink) Fiery Spark PRO10K v1.0

EPSON Stylus Pro 5500 printer Fiery Spark PRO5500 v1.0

Next

:

Creating Shortcuts to the Fiery Spark Drop Folders | 11

18. Leave the default name or enter a name for the Fiery Spark (31 characters
maximum) in the Printer Name box. This name will be used in the
Printers and Queue windows.

Then click

19. Click

Note

Next

.

Finish

to complete installation.

If you see the Digital Signature Not Found window, click Yes to
continue the installation.

If this is the first printer driver you are installing on the computer, you
are prompted to install files from the Windows 2000 CD. Insert the
CD-ROM, browse to the win2000\english\i386 folder, and then click
OK.

Creating Shortcuts to the Fiery Spark Drop Folders

The Fiery Spark features a unique drop folder system to print jobs over the
network. Creating shortcuts on the client to the Fiery Spark server drop folders
enables you to print your files to the Fiery Spark. To print, simply drag and
drop your files into the drop folder shortcuts. However, using drop folders does
not allow you to change print or color options. If you need to change these
options, print to the Fiery Spark from an application. For details, see the
Printing Guide on the User Software CD-ROM.

Follow these steps to create shortcuts to the Fiery Spark drop folders:

1. Double-click

My Network Places

, then browse to the Fiery Spark Pro

Server.

2. Select the

Spark Hold, Spark Print

3. Right-click the drop folders and select

Spark Direct

, and

Create Shortcut

drop folders.

.

4. You are asked if you want the shortcut to be placed on the desktop.

Yes

Click

.

12 | Installation Guide

Installing Command WorkStation

This installation also installs Fiery Downloader and ColorWise Pro Tools.
Follow these steps:

1. On the User Software CD-ROM, open the

Setup

2. Double-click the

icon.

CStation

folder.

3. Follow the instructions on screen.

Finish

4. Click

at the end of the installation. Your computer restarts.

5. Configure Command WorkStation as described in the next section.

Installing Command WorkStation | 13

Configuring Command Workstation

1. If Command WorkStation is open, click

Otherwise, go to

Command WorkStation

click

Start

Programs

>

.

OK

.

Command WorkStation

>

2. Enter the appropriate information for the Fiery Spark, then click

the Nickname can be
different from the Fiery
Spark server name, but
cannot contain
[ ] _ " ' <space> <tab>
This example uses
EPSON as the
nickname.

enter the IP address or
server name of the
Fiery Spark

enter PRO10K for the
Stylus Pro 10000 (dye
ink), PRO10KCF for
the Stylus Pro 10000
(pigment ink), or
PRO5500 for the
Stylus Pro 5500

click Add

, then

Add

:

3. Make sure the printer name is selected in the Devices list, then click

4. Select the printer name in the list

OK

of Available Servers, then click

.

OK

.

14 | Installation Guide

Macintosh Client Software Installation

For a Macintosh client computer, install the following software:

•

printer files (see below)

•

fonts (see page 15)

•

Shortcuts to the Fiery Spark drop folders (see page 15)

•

Fiery Spooler (see page 16)

•

Fiery Downloader (see page 17)

•

ColorWise Pro Tools (see page 18)

After installing the software, you must enable TCP/IP (see page 19).

Installing Printer Files

To set up the Fiery Spark as a PostScript printer, install the Adobe PostScript
printer driver, and the PPD file that corresponds to your printer. Follow these
steps:

1. On the User Software CD-ROM, open the

English

Printer Driver

>

folder.

2. Double-click the

Yes

3. Click

to continue with the installation and to confirm that your

AdobePS 8.7 Installer

icon.

computer must be restarted after installation. The AdobePS Installer
installs the Adobe PostScript printer driver and the PPD file that
corresponds to your printer.

4. Click

Restart

when installation is complete.

Creating Shortcuts to the Fiery Spark Drop Folders | 15

Installing Fonts

The Fonts installer on the User Software CD-ROM includes screen and printer
fonts that correspond to the 136 built-in PostScript printer fonts on the Fiery
Spark. The Font installer copies both kinds of fonts to the System Folder >
Fonts folder on your hard drive. To be available to applications, the screen
fonts must remain in this folder. The printer fonts can be copied to a folder of
your choice. If you have any applications open, you must quit and relaunch
them before the newly installed screen fonts are available.

Follow these steps:

1. On the User Software CD-ROM, double-click the

Install

2. At the next screen, click

3. Click

Restart

when installation is complete.

.

Fonts

icon.

Creating Shortcuts to the Fiery Spark Drop Folders

The Fiery Spark features a unique drop folder system to print jobs over the
network. Creating shortcuts on the client to the Fiery Spark server drop folders
enables you to print your files to the Fiery Spark. To print, simply drag and
drop your files into the drop folder shortcuts. However, using drop folders does
not allow you to change print or color options. If you need to change these
options, print to the Fiery Spark from an application. For details, see the
Printing Guide on the User Software CD-ROM.

Follow these steps to create shortcuts to the Fiery Spark drop folders:

1. On the User Software CD-ROM, double-click the

DropFolders

icon.

2. Read the license agreement, then click

Install

3. Click

. The drop folders application for Mac OS is installed and

Accept

.

three drop folders are created on the desktop.

16 | Installation Guide

After creating the shortcuts, connect to the server as follows:

1. Double-click the

DropFolders

application on the desktop, if it is not

already open.

2. Enter the IP address of the Fiery Spark server, then click

OK

.

The drop folders are activated and ready to accept print jobs.

Installing Fiery Spooler

This installation also installs Mac OS Runtime of Java (MRJ), if it isn’t already
installed on your system.

1. On the User Software CD-ROM, double-click the

Fiery Spooler

icon.

2. Read the license agreement, then click

Install

3. At the next screen, click

Quit

4. Click

when the installation is complete.

.

Accept

.

After installing Fiery Spooler, connect to the server as follows:

1. Double-click the

Fiery_Spooler

icon in the Fiery f folder on your

hard drive.

2. Click

3. Click

Option

Add

.

.

Installing Fiery Downloader | 17

4. Enter the Name (IP address) and New Device (printer name). Click
then click

enter PRO10K for the
Stylus Pro 10000 (dye
ink), PRO10KCF for
the Stylus Pro 10000
(pigment ink), or
PRO5500 for the
Stylus Pro 5500

5. Click

OK

.

then click OK

OK

twice. Fiery Spooler launches.

enter the IP address

click Add

Installing Fiery Downloader

1. On the User Software CD-ROM, double-click the

Downloader

icon.

Fiery

Add

,

2. Read the license agreement, then click

Install

3. At the next screen, click

Quit

4. Click

when the installation is complete.

.

Accept

.

18 | Installation Guide

Installing ColorWise Pro Tools

This installation also installs Mac OS Runtime of Java (MRJ), if it isn’t already
installed on your system.

1. On the User Software CD-ROM, double-click the

Tools

icon.

2. Read the license agreement, then click

3. At the next screen, click

Install

.

Accept

.

ColorWise Pro

After installing ColorWise Pro Tools, connect to the server as follows:

1. Double-click the

ColorWise Pro Tools

icon in the Fiery f folder on your

hard drive.

Add

2. Click

.

3. Enter the appropriate information for the Fiery Spark, then click

the nickname can be different
from the Fiery Spark server
name, but cannot contain
[ ] _ " ' <space> <tab>

IP address of the Fiery

enter PRO10K for the
Stylus Pro 10000 (dye
ink), PRO10KCF for the
Stylus Pro 10000
(pigment ink), or
PRO5500 for the
Stylus Pro 5500

Spark

click Add

Add

.

OK

4. Make sure the printer name is selected in the Devices list, then click

.

5. At the next window, select the printer name in the list of Available Servers,

Select

then click

.

Selecting TCP/IP

Printing to the Fiery Spark | 19

You must select
TCP/IP window, select

TCI/IP

from the Control Panel in the Apple menu. In the

Connect via Ethernet

. Then restart your Macintosh.

Printing to the Fiery Spark

If you’re printing from a Macintosh, select

AdobePS

the Chooser, then close the Chooser.

For instructions on using the Fiery Spark software, see the User Guide on the
Fiery Spark CD-ROM.

Fiery Spark

and

from

20 | Installation Guide

Notices

FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the interference at his own
expense.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:

(1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause

undesired operation.

WARNING

The connection of a non-shielded equipment interface cable to this equipment will invalidate the
FCC Certification of this device and may cause interference levels which exceed the limits
established by the FCC for this equipment. It is the responsibility of the user to obtain and use a
shielded equipment interface cable with this device. If this equipment has more than one
interface connector, do not leave cables connected to unused interfaces. Changes or
modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.

For Canadian Users

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.

Warranty

Epson America, Inc. Limited Warranty for Commercial Products

What Is Covered: Epson America, Inc. (“Epson”) warrants to the first end-user customer that the
EPSON Fiery Spark Software RIP License Protection Key (the “key” or the “product”)
accompanied by this limited warranty statement, if purchased and used in the United States or
Canada, will conform to the manufacturer’s specifications and will be free from defects in
workmanship and materials for a period of 1 year from the date of original purchase (proof of
purchase required).

Warranty | 21

The key is needed by the end-user to use the Fiery Spark Software RIP (the “Software”). THIS
LIMITED WARRANTY COVERS ONLY THE KEY, NOT THE SOFTWARE. For the
Software license and Software warranty terms, please refer to the ELECTRONIC FOR
IMAGING SOFTWARE LICENSE AGREEMENT, which will appear on-screen during the
Software installation process.

What Epson Will Do to Correct Problems: Should the key prove defective during the warranty
period, please call the toll-free EPSON Preferred support line identified in the EPSON Preferred
limited warranty booklet that was included with your printer. In order to access this toll-free
number for warranty support for the key, you must have the printer’s Unit ID number, which
was provided in the booklet. Please see the printer’s limited warranty booklet for more
information about toll-free technical support. If you have any difficulty with the toll-free support
number, please call [phone] in the U.S. or [phone] in Canada during normal
business hours.

When you call, an Epson service technician will provide telephone diagnostics to determine the
cause of the problem with the key. If it is determined that the key is defective, then Epson will
exchange the defective key. The replacement key may be new or refurbished to the Epson
standard of quality. Exchange products assume the remaining warranty period of the original
product.

Epson usually will ship the replacement key to your location the next business day, if notified
before 2:00 p.m. Pacific Time. If notified after that time, the replacement key usually will arrive
on the second business day. To secure the replacement of the key, you must provide Epson with
a valid credit card number with sufficient credit to cover the price of the defective key. You will
be billed at the Manufacturer’s Suggested Retail Price if the defective key is not returned to
Epson within ten (10) business days of your call.

TO RECEIVE A FREE REPLACEMENT KEY, YOU MUST BE ABLE TO PROVIDE
EPSON WITH YOUR DEFECTIVE KEY.

What this Warranty Does Not Cover: This warranty covers only normal use in the United States
and Canada. Epson is not responsible and will not provide a replacement key free of charge if the
key is lost. This warranty does not cover damage attributable to third party parts, components or
peripheral devices added to the Epson product after its shipment from Epson (for example,
dealer- or user-added non-Epson boards). Epson is not responsible for recovery or restoration of
data from failed components, or establishment of other than factory default settings. Epson is not
responsible for warranty service should the Epson label or logo, or the rating label or serial
number be removed or should the product fail to be properly maintained or fail to function
properly as a result of misuse, abuse, improper installation, neglect, improper shipping, damage
caused by disasters such as fire, flood, lightning, improper electrical currents, software problems,
or interaction with non-Epson products.

Disclaimer of Warranties: THE WARRANTY AND REMEDY PROVIDED ABOVE ARE
EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESSED OR IMPLIED WARRANTIES
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. UNLESS
STATED HEREIN, ANY STATEMENTS OR REPRESENTATIONS MADE BY ANY
OTHER PERSON OR FIRM ARE VOID.

22 | Installation Guide

Remedies: Your exclusive remedy and Epson’s entire liability for a material breach of this
Agreement will be limited to a refund of the price paid for the Epson products covered by this
Agreement. Any action for breach of warranty must be brought within 15 months of the date of
original purchase. Epson is not liable for performance delays or for nonperformance due to
causes beyond its reasonable control. Except as provided in this written warranty, neither Epson
nor its affiliates shall be liable for any loss, inconvenience, or damage, including direct, special,
incidental or consequential damages, including lost profits, cost of substitute equipment,
downtime, claims of third parties, including customers, or injury to property, resulting from the
use or inability to use the Epson products, whether resulting from a breach of warranty or any
other legal theory. Some jurisdictions do not allow limits on warranties or remedies for breach in
certain transactions. In such jurisdictions, the limits in this paragraph and the preceding
paragraph may not apply.

In Canada, warranties include both warranties and conditions.

Governing Laws: Any disputes arising out of this Agreement will be settled by arbitration to be
conducted in Los Angeles, California, in accordance with the commercial Arbitration Rules of
the American Arbitration Association, and judgment upon the award rendered by the
arbitrator(s) may be entered in any court having jurisdiction thereof. This Agreement shall be
construed in accordance with the laws of the State of California, except the arbitration clause that
shall be enforced pursuant to the Federal Arbitration Act.

Epson America, Inc. – P.O. Box 93012 – Long Beach CA 90809-9941 – MS: 6-40

Printed in USA

CPD-12826