Epson EB-G5500, EB-G5800, EB-G5650W, EB-G5900 User Manual

Page 1
User’s Guide
Page 2

Notations Used in This Guide

Safety indications
The documentation and the projector use graphical symbols to show how to use the projector safely. Please understand and respect these caution symbols in order to avoid injury to persons or property.
Warning
Caution
General information indications
Attention
q
s Indicates a page where detailed information regarding a topic can be found.
g
Procedure
[(Name)] Indicates the name of the buttons on the Remote Control or the Control panel.
"(Menu Name)"
Brightness (Boldface)
This symbol indicates information that, if ignored, could possibly result in personal injury or even death due to incorrect handling.
Indicates procedures which may result in damage or injury if sufficient care is not taken.
Indicates additional information and points which may be useful to know regarding a topic.
Indicates that an explanation of the underlined word or words in front of this symbol appears in the glossary of terms. See the "Glossary" section of the "Appendix". s p.159
Indicates operating methods and the order of operations. The procedure indicated should be carried out in the order of the numbered steps.
Example: [Esc] button
Indicates the configuration menu items. Example:
Select "Brightness" from the Image menu.
Image menu - Brightness
Page 3

Contents

3
Notations Used in This Guide ........................ 2
Introduction
Projector Features .......................................... 8
Ease of Use when Installed on a Ceiling Mount.......................... 8
Reliability You can Depend on......................................8
Meets a Wide Range of Needs...................................... 8
Enhanced Security Functions ......................................8
Easy to Handle................................................ 9
Monitoring and Control Functions ................................... 9
Taking Full Advantage of a Network Connection (EB-G5950/G5650W only) .......9
Part Names and Functions .................................. 10
Front/Top ...................................................10
Base...................................................... 11
Rear.......................................................12
Interface................................................... 12
EB-G5950/G5650W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
EB-G5900/G5600 ............................................ 13
EB-G5800/G5500 ............................................ 14
Control Panel................................................15
Remote Control...............................................16
Installing the batteries........................................18
Operating range of remote control ................................19
Changing the Projected Image . ............................. 27
Automatically Detect Input Signal and Change the Projected Image (Source Search)
.......................................................... 27
Switch to the Target Image by Remote Control.........................28
Changing the Aspect Ratio of the Projected Image ............ 29
Changing the Aspect Mode (EB-G5950/G5900/G5800/G5600/G5500) ..........30
Projecting images from video equipment........................... 30
Projecting images from the HDMI input port (EB-G5950/G5900/G5600 only)
........................................................ 30
Projecting images from a computer ............................... 30
Changing the Aspect Mode (EB-G5650W).............................31
Projecting images from video equipment or from the HDMI input port.......31
Projecting images from a computer ............................... 31
Selecting the Projection Quality (Selecting Color Mode) ....... 33
Projecting Two Images Simultaneously (Split Screen) (EB-
G5950/G5900/G5650W/G5600 only) . . . . . .................... 34
Input Sources for Split Screen Projection.............................. 34
Operating Procedures..........................................34
Projecting on a split screen..................................... 34
Switching the left and right screens............................... 35
Switching the left and right image sizes............................ 35
Ending the split screen ........................................ 36
Restrictions during Split Screen Projection............................36
Operating restrictions........................................36
Restriction relating to images ................................... 37
Useful Functions
Adjusting the Projected Image .............................. 21
Displaying a Test Pattern........................................21
Adjusting the Position of the Projected Image (Lens Shift) .................. 22
Correcting Distortion in the Projected Image........................... 22
Quick Corner ...............................................23
H/V-Keystone..............................................25
Functions for Enhancing Projection ......................... 38
Hiding the Image and Sound Temporarily (A/V Mute).....................38
Freezing the Image (Freeze)......................................38
Pointer Function (Pointer)........................................39
Enlarging Part of the Image (E-Zoom)................................ 40
Limitation of the Number of the Target Projectors when Using
Multiple Projectors ........................................ 42
Setting the Projector ID......................................... 42
Checking the Projector ID ........................................ 42
Page 4
Contents
4
Setting the Remote Control ID .....................................43
Color Correction when Projecting from Multiple Projectors
(Multi-screen Color Adjustment) ............................ 45
Summary of Correction Procedure ..................................45
Correction Method............................................45
Saving a User's Logo ....................................... 47
Security Functions ......................................... 49
Managing Users (Password Protect) .................................49
Type of Password Protect......................................49
Setting Password Protect...................................... 49
Entering the Password........................................50
Restricting Operation (Control Panel Lock) ............................51
Anti-Theft Lock ............................................... 52
Installing the wire lock........................................52
Anti-theft projection lens...................................... 52
Configuration Menu
Using the Configuration Menu .............................. 54
Image Menu ............................................... 55
Signal Menu ............................................... 57
Settings Menu ............................................. 59
When WEP is selected........................................73
When WPA-PSK(TKIP/AES) or WPA2-PSK(TKIP/AES) is selected.............75
When EAP-TLS is selected...................................... 76
EAP-TTLS/MD5, EAP-TTLS/MS-CHAPv2, PEAP/MS-CHAPv2, PEAP/GTC, LEAP, EAP-
Fast/MS-CHAPv2, EAP-Fast/GTC is selected.......................... 77
Wired LAN Menu.............................................. 78
Mail Menu .................................................. 79
Others Menu.................................................80
Reset Menu................................................. 81
Info Menu (Display Only) ................................... 82
Reset Menu ............................................... 83
Troubleshooting
Using the Help ............................................. 85
Problem Solving ........................................... 87
Reading the Indicators .......................................... 87
t
Indicator is lit or flashing red ..................................88
m o
Indicator is flashing or lit...................................89
When the Indicators Provide No Help................................91
Problems relating to images.................................... 92
Problems when projection starts ................................. 96
Other problems.............................................97
Interpreting Event IDs (EB-G5950/G5650W only)......................99
Extended Menu ............................................ 61
Network Menu (EB-G5900/G5800/G5600/G5500) . . . . . . . . . . . . . 64
Network Menu (EB-G5950/G5650W) . . ....................... 67
Notes on Operating the Network Menu..............................68
Soft Keyboard Operations........................................ 68
Basic Menu .................................................. 69
Wireless LAN Menu ............................................70
Security Menu (Only available when the Wireless LAN unit is installed).........72
Maintenance
Cleaning ................................................. 101
Cleaning the Projector's Surface ................................... 101
Cleaning the Lens ............................................ 101
Cleaning the Air Filter .......................................... 101
Replacing Consumables ................................... 104
Replacing the Lamp........................................... 104
Page 5
Contents
5
Lamp replacement period.....................................104
How to replace the lamp......................................104
Resetting the Lamp Hours..................................... 107
Replacing the Air Filter......................................... 107
Air filter replacement period ................................... 107
How to replace the air filter.................................... 107
Notes on Transportation .................................. 109
Moving Nearby .............................................. 109
When Transporting........................................... 109
Preparing packaging ........................................ 109
Notes when packing and transporting............................ 109
Monitoring and Controls
EasyMP Monitor .......................................... 111
Changing Settings Using a Web Browser (Web Control) ...... 112
Displaying Web Control ........................................ 112
Displaying Web Remote........................................ 112
Using the Mail Notification Function to Report Problems . . . . . 114
Reading Problem Mail Notification Function.......................... 114
Management Using SNMP ................................. 115
ESC/VP21 Commands ..................................... 116
Serial Connection............................................ 116
Communications protocol.......................................116
Command List ...............................................116
About PJLink ............................................. 118
About Crestron RoomView® (EB-G5950/G5650W only) . . . . . . . 119
Operating a Projector from a Computer Window....................... 119
Displaying the operation window............................... 119
Using the operation window ................................... 120
Using the tools window...................................... 121
Network Functions (EB-G5950/G5650W Only)
Projecting with "Connect to a Network Projector" (EB-G5950/
G5650W Only) . . . ......................................... 124
Making a WPS (Wi-Fi Protected Setup) Connection with a
Wireless LAN Access Point (EB-G5950/G5650W only) ........ 125
Connection Setup Method...................................... 125
Making a connection using the push button method . . . . . . . . . . . . . . . . . . 126
Making a connection using the PIN Code Method.....................127
Installation and Connections
Installation Methods ...................................... 131
Switching the Projection Mode................................... 131
Connecting to Video Equipment ........................... 133
Connecting to a Computer...................................... 133
Changing the video output from a laptop computer. .................. 135
Connecting to Video Equipment.................................. 135
Connecting to External Equipment ......................... 139
Connecting a LAN Cable ........................................ 139
Connecting to an external monitor (EB-G5950/G5900/G5650W/G5600 only) . . . . 139
Connecting to External Speakers (EB-G5950/G5900/G5650W/G5600 only) . ..... 139
Installing Optional and Supplied Accessories ............... 141
Removing and Attaching the Projector Lens Unit ....................... 141
Removing ................................................141
Attaching................................................ 142
Installing the Wireless LAN Unit (ELPAP03) (EB-G5950/G5650W only) . . . . . ..... 143
Attaching................................................ 143
Reading the wireless LAN indicators .............................. 143
Attaching and Removing the Cable Cover............................ 144
Attaching................................................ 144
Removing ................................................145
Page 6
Contents
Appendix
Optional Accessories and Consumables .................... 147
Optional accessories.......................................... 147
Consumables ............................................... 148
Screen Size and Projection Distance ........................ 149
Projection Distance of EB-G5950/G5900/G5800/G5600/G5500 . . . ........... 149
Projection Distance of EB-G5650W . . . . . ............................ 150
Supported Monitor Displays ............................... 151
Supported Monitor Displays for EB-G5950/G5900/G5800/G5600/G5500 ....... 151
Computer signals (analog RGB) ................................. 151
Component Video .......................................... 151
Composite Video/S-Video..................................... 151
Input signals from HDMI input port (EB-G5950/G5900/G5600 only) . . . . . . . . . 151
Supported Monitor Displays for EB-G5650W . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Computer signals (analog RGB) ................................. 152
Component Video .......................................... 152
Composite Video/S-Video..................................... 152
Input signals from HDMI input port .............................. 153
6
Specifications ............................................ 154
Projector General Specifications...................................154
Appearance .............................................. 158
Glossary ................................................. 159
General Notes ............................................ 161
About Notations ............................................. 161
General Notice .............................................. 161
Index .................................................... 178
Page 7

Introduction

This chapter explains the projector's features and the part names.
Page 8

Projector Features

8

Ease of Use when Installed on a Ceiling Mount

Centered lens
The lens is positioned in the center of the projector so it is well balanced and is easy to mount on a ceiling. This also makes it easy to line up the screen and the projector.
Equipped with a horizontal and vertical lens shift
Using the lens shift function that allows you to adjust the position of the projected image along the horizontal and vertical axis opens up a wide variety of installation locations.
p.22
s
Five optional lenses are provided
You can select the best lens according to the projection distance and purpose. The bayonet type allows you to simply and easily exchange and install the optional lenses. s p.141, p.147
A design that harmonizes with the surrounding environment, and makes the installation easy
The projector's sophisticated design has a cable cover in which cables are hidden for a clean exterior appearance.
Easy maintenance
You can replace the lamp by opening the cover on the side of the projector and pulling it out horizontally.
You can also replace the air filter by simply sliding it out of or into the front of the projector.

Meets a Wide Range of Needs

Project two images simultaneously (Split Screen)
You can simultaneously project the images from two video sources lined up on the screen. This increases the range of applications, such as when holding a video conference while projecting presentation materials. s p.34
The split screen function is supported by EB-G5950/G5900/G5650W/G5600.
Clearly reproduce medical images
A color mode called "DICOM SIM" is provided to project medical images, such as X-ray photographs. This mode produces image quality that approaches the standard. (The projector is not a medical device and cannot be used for medical diagnosis.) s p.33
Precise color adjustments
As well as Color Mode, you can also adjust the image's absolute color temperature and the strength of each RGB color. Also, because you can adjust the hue, saturation, and brightness of each RGBCMY, the image can be projected with depth and a color matching in superior detail.
DICOM
g

Reliability You can Depend on

A large static electricity filter is used in the air intake system. This reduces the amount of dust that enters the projector to prevent shutdown caused by temperature increases even when the projector is permanently mounted to a ceiling.

Enhanced Security Functions

Password Protect to restrict and manage users
Page 9
Projector Features
9
By setting a password you can restrict who can use the projector. s p.49
Control Panel lock restricts button operation on the control panel.
You can use this to prevent people changing projector settings without permission at events, in schools, and so on. s p.51
Equipped with various anti-theft devices
The projector is equipped with the following types of anti-theft security devices. s p.52
Security slot
Security cable installation point
Screw to fix the lens unit removal button

Easy to Handle

Direct power On/Off
In places where power is managed centrally, such as in a conference room, the projector can be set to power on and off automatically when the power source to which the projector is connected is switched on or off.

Taking Full Advantage of a Network Connection (EB-G5950/G5650W only)

Simultaneously project four images for dynamic conferences
By using the supplied EasyMP Multi PC Projection applications software, the images from up to four computers that are connected to the network can be simultaneously displayed. Anyone can freely and easily project images from connected computers to make conferences and meetings more lively. s EasyMP MultiPC Projection Operation
Guide
Transferring images and audio using the network
The supplied EasyMP Network Projection applications software can be used to connect to network computers and transfer video, audio, and movies. Using a variety of transfer functions increases presentation possibilities. s EasyMP Network Projection
Operation Guide
Project using "Connect to a Network Projector"
By connecting the projector to a network and using the Network Projector function in Windows Vista or Windows 7, multiple users on the network can share the projector.
p.124
s
No cool down delay
After turning the projector's power off, you can disconnect the projector's power cable without having to wait for the projector to cool down.

Monitoring and Control Functions

A selection of monitoring and control protocols is supported, such as the Epson EasyMP Monitor application software. This allows you to use the
s
projector according to your system environment. Controls" p.110
"Monitoring and
Quick wireless connections to easily connect to the network
Network computers can be easily connected to the projector simply by connecting an optional Quick Wireless Connection USB Key. (This function is supported only for Windows computers.) s p.147
Page 10

Part Names and Functions

10

Front/Top

EB-G5950/G5650W with the standard lens is shown in the illustration.
From here on, all features will be explained using illustrations of EB­G5950/G5650W with a standard lens unless otherwise specified.
Name Function
Air exhaust vent
B
Front adjustable foot
C
Foot adjust lever
D
Zoom ring
E
Projection lens
F
Lens unit removal
G
button
Remote receiver
H
Focus ring
I
Air filter tab
J
Exhaust vent for air used to cool the projector internally.
Caution
Do not place objects that may become warped or otherwise affected by heat near the Air exhaust vent and do not put your face or hands near the vent while projection is in progress.
Extend and adjust the position of the projected image when the projector is placed on a surface such as a desk.
Quick Start Guide
s
Pull out the foot lever to extend and retract the front foot. s Quick Start Guide
Adjusts the image size. s Quick Start Guide
Images are projected through here.
Press this button to remove the lens unit when replacing lens units. s p.141
Receives signals from the remote control. s p.19
Adjusts the image focus. s Quick Start Guide
When cleaning or replacing the air filter, use this tab to pull out the air filter. s p.101, p.107
Lamp cover
A
Name Function
Open this cover when replacing the projector's lamp. s p.104
Status indicators
K
Wireless LAN indicator
L
(EB-G5950/G5650W only)
Air intake vent
M
(Air filter)
The color of the indicators and whether they are flashing or lit indicate the status of the projector. s p.87
This indicator shows the status of network access when the Wireless LAN unit is installed. s p.143
Takes in air to cool the projector internally. If dust collects here it can cause the internal temperature to rise, and this can lead to problems with operation and shorten the optical engine's service life. Be sure to clean the air filter regularly. s p.101
Page 11
Part Names and Functions
11
Name Function
Vertical lens shift dial
N
Horizontal lens shift
O
dial

Base

Turn the dial to move the position of the projected image up or down. s p.22
Turn the dial to move the position of the projected image left or right. s p.22
Name Function
Screw holes to fix the
B
cable cover
Screw hole to fix
C
Wireless LAN unit (EB­G5950/G5650W only)
Rear foot
D
Security cable
E
installation point
Handle
F
Screw hole for the
G
screw to fix the lens unit removal button
Holes for screws to fix the cable cover in place. s p.144
When installing the Wireless LAN unit, use this screw hole to fix the unit in place to avoid loss and so on. s p.143
When setup on a desk, turn to extend and retract to adjust the horizontal tilt. s Quick Start Guide
Pass a commercially available anti-theft wire lock through here when you want to secure the projector to a fixed object. s p.52
Use these handles when carrying the projector.
When installing a lens unit, use this screw hole to fix the lens unit removal button using the screw supplied. s p.52
Name Function
Ceiling mount fixing
A
points (4 points)
Attach the optional ceiling mount here when suspending the projector from a ceiling. s p.147, p.131
Page 12
Part Names and Functions
12

Rear

Name Function
Wireless LAN unit
A
installation section (EB-G5950/G5650W only)
Control Panel
B

Interface

C
Power inlet
D
Speaker (EB-G5950/
E
G5900/G5650W/ G5600 only)
Install the Wireless LAN unit here. Remove the cover when installing. s "Installing the Wireless LAN Unit (ELPAP03) (EB-G5950/G5650W only)" p.143
s "Control Panel" p.15
s "Interface" p.12
Connects to the power cable. s Quick Start Guide
Interface
EB-G5950/G5650W
Name Function
Monitor Out port
A
Outputs to an external monitor the analog RGB signal from the computer connected to the Computer1 input port, Computer2 input port, or BNC input port. The signals that are input from other ports and component video signals cannot be output.
Audio Out port
B
Audio3 input port
C
Audio1 input port
D
Outputs the sound of the image currently being projected to external speakers.
Connects to the audio out port of the device that is connected to the BNC input port.
Connects to the audio out port of the device that is connected to the Computer1 input port.
Page 13
Part Names and Functions
13
Name Function
RS-232C port
E
BNC input port
F
Video1 input port
G
Computer1 input port
H
Video2 input port
I
Audio4 input port
J
USB(TypeA) port
K
USB indicator
L
When controlling the projector from a computer, connect it to the computer with an RS-232C cable. This port is for control use and should not normally be used. s "ESC/VP21 Commands" p.116
For analog RGB signals from a computer and component video signals from other video sources.
For composite video signals from video sources.
For analog RGB signals from a computer and component video signals from other video sources.
For composite video signals from video sources.
Connects to the audio out port when you want to output audio from the projector from equipment connected to the S-Video input port, Video1 input port, or Video2 input port.
Connects a USB storage device or a digital camera, and projects image/movie files and scenarios. s PC Free
Operation Guide
The following explains the status of USB devices connected to USB(TypeA) port.
OFF: USB device is not connected Orange Light ON: USB device is connected Green Light ON: USB device is operating Red Light ON: Error
Name Function
Computer2 input port
Q
Audio2 input port
R
EB-G5900/G5600
For analog RGB signals from a computer and component video signals from other video sources.
Connects to the audio out port of the device that is connected to the Computer2 input port.
LAN port
M
Remote port
N
HDMI input port
O
S-Video input port
P
Connects a LAN cable to connect to a network.
Connects the optional remote control cable set and inputs signals from the remote control. When the remote control cable is plugged into this remote port, the remote receiver on the projector is disabled.
Inputs video signals from HDMI equipment and computers. This projector is compatible with
HDCPg signals.
For S-video signals from video sources.
compatible video
Name Function
Monitor Out port
A
Audio Out port
B
Outputs to an external monitor the analog RGB signal from the computer connected to the Computer1 input port, Computer2 input port, or BNC input port. The signals that are input from other ports and component video signals cannot be output.
Outputs the sound of the image currently being projected to external speakers.
Page 14
Part Names and Functions
14
Name Function
Audio3 input port
C
Audio1 input port
D
RS-232C port
E
BNC input port
F
Video1 input port
G
Computer1 input port
H
Video2 input port
I
Audio4 input port
J
Remote port
K
LAN port
L
HDMI input port
M
S-Video input port
N
Computer2 input port
O
Connects to the audio out port of the device that is connected to the BNC input port.
Connects to the audio out port of the device that is connected to the Computer1 input port.
When controlling the projector from a computer, connect it to the computer with an RS-232C cable. This port is for control use and should not normally be used. s "ESC/VP21 Commands" p.116
For analog RGB signals from a computer and component video signals from other video sources.
For composite video signals from video sources.
For analog RGB signals from a computer and component video signals from other video sources.
For composite video signals from video sources.
Connects to the audio out port when you want to output audio from the projector from equipment connected to the S-Video input port, Video1 input port, or Video2 input port.
Connects the optional remote control cable set and inputs signals from the remote control. When the remote control cable is plugged into this remote port, the remote receiver on the projector is disabled.
Connects a LAN cable to connect to a network.
Inputs video signals from HDMI equipment and computers. This projector is compatible with
HDCPg signals.
For S-video signals from video sources.
For analog RGB signals from a computer and component video signals from other video sources.
compatible video
EB-G5800/G5500
Name Function
RS-232C port
A
BNC input port
B
Video1 input port
C
LAN port
D
Computer1 input port
E
When controlling the projector from a computer, connect it to the computer with an RS-232C cable. This port is for control use and should not normally be used. s "ESC/VP21 Commands" p.116
For analog RGB signals from a computer and component video signals from other video sources.
For composite video signals from video sources.
Connects a LAN cable to connect to a network.
For analog RGB signals from a computer and component video signals from other video sources.
Audio2 input port
P
Connects to the audio out port of the device that is connected to the Computer2 input port.
Page 15
Part Names and Functions
15

Control Panel

Name Function
[t] button
A
[Source Search]
B
button
[Enter] button
C
Turns the projector power On or Off. s Quick Start Guide
Changes to the next input source that is connected to the projector and is sending an image. s p.27
If pressed during projection of computer analog RGB signals, it automatically adjusts the Tracking, Sync., and Position to project the optimum image.
When the configuration menu or a Help screen is displayed, it accepts and enters the current selection and moves to the next level. s p.54
Name Function
D
[w/ ][v/ ] button
[Help] button
E
[Esc] button
F
G
[</ ][>/ ] button
[Menu] button
H
Corrects vertical keystone distortion. s p.25 If pressed while the configuration menu or a Help screen is displayed, these buttons only have the [ functions which select menu items and setting values.
s p.54 When projecting using PC Free or Connect to a Network Projector, these buttons function only as [ buttons. (EB-G5950/G5650W)
Displays and closes the Help screen which shows you how to deal with problems if they occur. s p.85
Stops the current function. If pressed when the configuration menu is displayed, it
moves to the previous menu level. s p.54
Corrects horizontal keystone distortion. s p.25 If pressed while the configuration menu or a Help screen is displayed, these buttons only have the [ functions which select menu items and setting values.
s p.54 When projecting using PC Free or Connect to a Network Projector, these buttons function only as [ buttons. (EB-G5950/G5650W)
Displays and closes the configuration menu.
p.53
s
] and [ ]
] and [ ]
] and [ ]
] and [ ]
Page 16
Part Names and Functions
16

Remote Control

Name Function
[t] button
A
[Comp1/2] button
B
[BNC] button
C
[Video1/2] button
D
[S-Video] button
E
[Menu] button
F
[h] button
G
Turns the projector power On or Off. s Quick Start Guide
Each time the button is pressed, the image displayed changes between the Computer1 input port and Computer2 input port. (EB-G5950/G5900/G5650W/ G5600)
Changes to images from the Computer1 input port. (EB­G5800/G5500)
Changes to images from the BNC input port.
Each time the button is pressed, the image displayed changes between Video1 input port and Video2 input port. (EB-G5950/G5900/G5650W/G5600)
Changes to images from the Video1 input port. (EB­G5800/G5500)
Changes to images from the S-video input port.(EB­G5950/G5900/G5650W/G5600 only)
This button does not function when using EB-G5800/ G5500.
Displays and closes the configuration menu. s p.53
When the configuration menu or Help screen is displayed, it selects menu items and setting values. s p.54,
p.85
When using the optional wireless mouse receiver, the pointer moves in the direction (eight possible directions) that the button is pressed.
[Enter] button
H
When the configuration menu or a Help screen is displayed, it accepts and enters the current selection and moves to the next level. s p.54, p.85
Acts as a mouse's left button when using the optional wireless mouse receiver.
Page 17
Part Names and Functions
17
Name Function
[Page] buttons
I
[[][]]
[A/V Mute] button
J
[Split] button
K
[Auto] button
L
[Aspect] button
M
[ID] button
N
[Help] button
O
Remote port
P
These buttons can be used to page up and down when projecting an image from a computer that is connected to the projector through the network. These buttons can be used to switch the screen when projecting with PC Free. (EB-G5950/G5650W only)
These buttons can be used to page up and down when using the optional wireless mouse receiver.
Turns the video and audio on or off. (EB-G5950/G5900/ G5650W/G5600)
Turns the video on or off. (EB-G5800/G5500) s p.38
Press this button to split the screen in two and project two images simultaneously. s p.34
This button does not function when using EB-G5800/ G5500.
If pressed during projection of computer analog RGB signals, it automatically adjusts the Tracking, Sync., and Position to project the optimum image.
The
Aspect Ratiog changes each time the button is
pressed. s p.29
Press to set the remote control ID. s p.43
Displays and closes the Help screen which shows you how to deal with problems if they occur. s p.85
Connects the optional remote control cable set and outputs signals from the remote control. (EB-G5950/ G5900/G5650W/G5600 only)
When the remote control cable is plugged into this remote port, the remote receiver is disabled.
Name Function
[Volume] button
Q
][ ]
[
[Num] button
R
Numeric buttons
S
[Color Mode] button
T
[Freeze] button
U
[E-Zoom] buttons
V
[z][x]
[Pointer] button
W
[Esc] button
X
[
] Decreases the volume. [ ] Increases the volume.
s Quick Start Guide This button does not function when using EB-G5800/
G5500.
Caution
Do not start when the volume is set too high. Loud sounds may cause loss of hearing. Always low­er the volume before turning off the projector. Grad­ually increase the volume after turning on the pro­jector.
Use this button to enter passwords, IP Address from the Network, and so on.
Use this button to enter passwords, remote control ID settings, IP Address from the Network, and so on.
Each time the button is pressed, the Color Mode changes. s p.33
Images are paused or unpaused. s p.38
The [z] button enlarges the image without changing the projection size.
The [x] button reduces the parts of images that have been enlarged using the [z] button. s p.40
Press to activate the on screen pointer. s p.39
Stops the current function. If pressed when the configuration menu is displayed, it moves to the previous menu level. s p.54
Acts as a mouse's right button when using the optional wireless mouse receiver.
Page 18
Part Names and Functions
18
Name Function
[User] button
Y
[LAN/USB] button
Z
ID switch
a
[DVI-D/HDMI] button
b
[Source Search]
c
button
Indicators
d
Remote control light-
e
emitting area
Press to assign a frequently used item from the six available configuration menu items. By pressing the button the assigned menu item selection/adjustment screen is displayed, allowing you to make one-touch settings/adjustments. s p.59
Test Pattern is assigned as the default setting.
Each time you press this button, the image is switched between the image from a computer that is connected to the projector through the network and the image from the USB device that is connected to the USB(TypeA) port. (EB-G5950/G5650W only)
This button does not function when using EB-G5900/ G5800/G5600/G5500.
Use this switch to enable (On)/disable (Off) ID settings for the remote control. s p.42
Changes to images from the HDMI input port. (EB­G5950/G5900/G5650W/G5600 only)
This button does not function when using EB-G5800/ G5500.
Changes to the next input source that is connected to the projector and is sending an image. s p.27
A light is emitted when outputting remote control signals.
Outputs remote control signals.
Attention
Make sure you read the Safety Instructions before handling the batteries.
Safety Instructions
Procedure
A
B
Remove the battery cover.
While pushing the battery compartment cover catch, lift the cover up.
Insert the batteries in the correct direction.
s
Installing the batteries
The batteries are not set in the remote control when it is sold. Set the supplied batteries (two, AA alkaline batteries) to use the remote control.
Page 19
Part Names and Functions
19
Caution
Check the positions of the (+) and (-) marks inside the battery holder to ensure the batteries are inserted the correct way.
C
Replace the battery cover.
Press the battery compartment cover until it clicks into place.
If delays in the responsiveness of the remote control occur or if it does not operate after it has been used for some time, it probably means that the batteries are becoming flat. When this happens, replace them with new batteries. Have two AA size alkaline batteries ready. You cannot use other batteries except for the AA size alkaline.
Operating range of remote control
When using the remote control, point the remote control light-emitting area at the remote receiver on the projector. The operating range of the remote control that is provided with the projector is shown below.
Horizontal operating range
Vertical operating range
q
To restrict reception of the operation signals from the remote
control, set the Remote Receiver on the Set menu. s p.59
When using a remote control provided with other Epson projectors,
set the Remote Control Type on the Extended menu. s p.61 The operating range will depend on the remote control that you use.
Page 20

Useful Functions

This chapter explains useful tips for giving presentations, and the security functions.
Page 21

Adjusting the Projected Image

21

Displaying a Test Pattern

A test pattern can be displayed to adjust the projection status without connecting video equipment. This is useful when installing a projector.
If the [User] button on the remote control is set to Test Pattern, the
q
Procedure
A
test pattern will be displayed when the [User] button is pressed. (The default setting is Test Pattern.)
Press the [Menu] button while the projector is projecting. Select Settings - "Test Pattern", then press the [Enter] button.
Using the Remote Control Using the Control panel
B
Press the [h] button on the remote control in the [r] direction or press the [Enter] button on the control panel to switch the test pattern.
To display the previous image, press the [
l
control in the [
Using the Remote Control Using the Control panel
The following adjustments can be made while the test pattern is being displayed.
Zoom and focus adjustment
Projected image position adjustment
Projected image keystone correction
] direction.
s
Quick Start Guide
h
] button on the remote
s
p.22
s
p.22
Selecting the projection quality (Selecting Color Mode)
Brightness adjuctment
Sharpness adjustment (Standard only)
p.55
Color temperature adjustment s Image menu - Abs. Color Temp.
p.55
Color adjustment
s
Image menu - Brightness p.55
s
Image menu - Sharpness
s
Image menu - Color Adjustment p.55
s
p.33
Page 22
Adjusting the Projected Image
22
To set menu items that cannot be set while the test pattern is being
q
C
displayed or to fine-tune the projected image, project an image from the connected device.
Press the [Esc] button to end the test pattern.

Adjusting the Position of the Projected Image (Lens Shift)

The lens can be shifted to adjust the position of the projected image, for example, when the projector cannot be installed directly in front of the screen.
Procedure
Turn the vertical lens shift dial or horizontal lens shift dial on the projector to adjust the location of the projected image.
The image will be clearest when both the vertical and horizontal lens
q
The ranges within which the image can be moved using the lens shift dials are shown below.
EB-G5950/G5900/G5800/G5600/
shift dials are set in the center.
EB-G5650W
G5500
Center of lens
A
Projected image when lens shift dials are set in the center
B

Correcting Distortion in the Projected Image

There are two methods of correcting distortion in projected images as below.
Page 23
Adjusting the Projected Image
23
Quick Corner This allows you to manually correct each of the four corners of the projected image separately. We recommend using Quick Corner to accurately adjust keystone distortion.
H/V-Keystone This allows you to manually correct distortion in the horizontal and vertical directions independently. You can perform easy H/V-Keystone
corrections by using the [ on the projector's control panel.
Quick Corner and horizontal and vertical keystone cannot be performed at the same time. When the Keystone correction method is selected from the Configuration menu, the correction method you choose is assigned to the
w
control panel [
setting for Keystone is set to H/V-Keystone, so when [
<
/ ] and [>/ ] buttons are pressed, H/V-Keystone correction is carried
[ out.
Because Quick Corner and H/V-Keystone correction can be carried out while projecting a test pattern, you do not need to make preparations by connecting a computer or other equipment.
/ ], [v/ ], [</ ] and [>/ ] buttons. The default
s
"Quick Corner" p.23
w
/ ], [v/ ], [</ ] and [>/ ] buttons
s
"H/V-Keystone" p.25
w
/ ], [v/ ],
Quick Corner
Procedure
A
Press the [Menu] button while the projector is projecting. Select Settings menu - "Keystone" and then press the [Enter] button.
s
"Using the Configuration Menu" p.54
Using the Remote Control Using the Control panel
B
Select "Quick Corner", and then press the [Enter] button.
Press the [Enter] button again to display the selection screen from which you can select one of four corners.
Page 24
Adjusting the Projected Image
24
C
Use the [h] button on the remote control or the [w/ ], [v/
], [</ ] and [>/ ] buttons on the control panel to select the
corner you want to adjust, and then press the [Enter] button.
D
Correct the position of the corner using the [h] button on the
w
remote control, or the [ buttons on the control panel.
If the triangle in the direction you are adjusting the shape turns gray, as shown in the screenshot below, you cannot adjust the shape any further in that direction.
/ ], [v/ ], [</ ] and [>/ ]
E
Repeat procedures 3 and 4 as needed to adjust any remaining corners.
Page 25
Adjusting the Projected Image
25
F
q
When you are done, press the [Esc] button to exit the correction menu.
Because the correction method was changed to Quick Corner from
w
Keystone in the configuration menu, when [
>
and [ corner in procedure 2 is displayed. Change Keystone from the
configuration menu to H/V-Keystone if you want to correct H/V­Keystone when pressing the [ buttons on the control panel.
/ ] buttons are pressed later, the screen for selecting the
w
/ ], [v/ ], [</ ] and [>/ ]
s
p.59
If the [Esc] button is held down for about two seconds while correcting with Quick Corner, the following screen is displayed.
Reset Quick Corner: Resets the result of Quick Corner corrections.
Switch to H/V-Keystone: Switches the correction method to H/V­Keystone. s "H/V-Keystone" p.25
/ ], [v/ ], [</ ]
This adjustment can also be made from H/V-Keystone on the Settings
q
Correcting vertical keystone Vertical keystone can be corrected to a vertical projector tilt of up to 40˚ against the screen. If you use the projector tilted at an angle of more than
30˚ it could be damaged and cause an accident.
If the [w/ ] and [v/ ] buttons are pressed simultaneously for at least 1 second, the value of vertical keystone will return to the original status.
menu. s p.59
H/V-Keystone
Procedure
Press the [w/ ], [v/ ], [</ ] and [>/ ] buttons on the control panel to adjust keystone settings in the horizontal and vertical
directions independently.
Page 26
Adjusting the Projected Image
26
Correcting horizontal keystone Horizontal keystone can be corrected to a horizontal projector tilt of up to 20˚.
q
Shift the lens to the position shown below when performing horizontal and vertical keystone. When the lens shift is not positioned as below, the distortion is not corrected accurately. s "Adjusting the Position of the Projected Image (Lens Shift)" p.22
The horizontal lens shift is set to the center.
The vertical lens shift is set to the top or bottom.
The correction may not be properly performed according to the zoom adjustment value. And, the projected screen size may become smaller after performing the correction. Be careful about the projection distance when installing the projector.
Correct the image using Quick Corner to precisely align the projected image with the screen or to fine-tune the image. s "Quick Corner"
p.23
If the [</ ] and [>/ ] buttons are pressed simultaneously for at least 1 second, the value of horizontal keystone will return to the original status.
Page 27

Changing the Projected Image

27
You can change the projected image in the following two ways.
Changing by Source Search The projector automatically detects signals being input from connected equipment, and the image being input from the input port is projected.
Changing directly to the target image You can use the remote control buttons to change to the target input port.

Automatically Detect Input Signal and Change the Projected Image (Source Search)

You can project the target images quickly by pressing the [Source Search] button because it will switch only to images from input ports to which image signals are being input.
Procedure
When your video equipment is connected, start playback before beginning this operation. When two or more pieces of equipment are connected, press the [Source Search] button until the target image is projected.
When the [Source Search] button is pressed, a search is made for input ports to which video signals are being input in the following order. (The input port where no image signal is being input is skipped.)
Using the Remote Control Using the Control panel
Page 28
Changing the Projected Image
When switching to LAN, images from computers connected through the network are projected. (EB-G5950/G5650W only)
The following screen showing the status of image signals remains
q
displayed when only the image that the projector is currently displaying is available, or when no image signal can be found. You can select the input port where the equipment you want to use is connected. If no operation is performed after about 10 seconds, the screen closes.
Example: EB-G5950/G5650W
28

Switch to the Target Image by Remote Control

You can change directly to the image from the target input port by pressing
s
the following buttons on the remote control.
When switching to LAN, images from computers connected through the network are projected. (EB-G5950/G5650W only)
"Remote Control" p.16
Page 29

Changing the Aspect Ratio of the Projected Image

29
You can select the aspect mode according to the type of input signal, ratio of height and width, and resolution to switch the
Aspect Ratiog of the projected image. The aspect modes are listed below. The aspect modes that can be set depend on the type of image that is being projected.
EB-G5950/G5900/G5800/G5600/G5500
Aspect mode Explanation
Normal
Auto
4:3
16:9
Native
Projects to the full projection size retaining the aspect ratio of the input image.
Projects in an appropriate aspect ratio based on information from the signal being input.
Projects to the full projection size at an Aspect of 4:3. This is ideal for when you want to project images at an aspect of 5:4 (1280 x 1024) to the full projection size.
Projects at a 16:9 aspect ratio. This is ideal for projecting at full screen size when using a 16:9 screen.
Projects at the resolution of the input image size to the center of the screen. This is ideal for projecting clear images.
If the image resolution exceeds the panel resolution (1024 x 768) of the projector, the edges of the image are not projected.
Aspect mode Explanation
Zoom
Native
Projects the input image enlarged to the full lateral direction size as the aspect ratio remains. Parts that extend beyond the projection size are not projected.
Projects at the resolution of the input image size to the center of the screen. This is ideal for projecting clear images.
If the image resolution exceeds the panel resolution (1200 x 800) of the projector, the edges of the image are not projected.
Procedure
Remote Control
EB-G5650W
Aspect mode Explanation
Normal
Auto
16:9
Full
Projects to the full projection size retaining the aspect ratio of the input image.
Projects in an appropriate aspect ratio based on information from the signal being input.
Projects to the full projection size at an aspect ratio of 16:9.
Project at full size.
The aspect mode name is displayed on the screen by pressing the button. If you press the button while the aspect mode name is displayed on the screen, it changes to the next aspect mode.
The aspect mode can also be set using Aspect in the Signal menu
q
from the configuration menu. s p.57
Page 30
Changing the Aspect Ratio of the Projected Image

Changing the Aspect Mode (EB-G5950/G5900/ G5800/G5600/G5500)

Projecting images from video equipment
Each time the [Aspect] button on the remote control is pressed, the aspect
s
mode changes in the order Auto, 4:3 and 16:9.
When inputting a 720p/1080i signal and the aspect mode is set to 4:3, a 4:3 zoom will be applied (the right and left sides of the image will be cut off).
Example: 720p signal input (resolution: 1280x720, aspect ratio: 16:9)
p.29
Auto
A
4:3
B
16:9
C
Native
D
Projecting images from a computer
Each time the [Aspect] button on the remote control is pressed, the aspect mode changes in the order Normal, 4:3, 16:9, and Native.
s
p.29
30
Auto
A
4:3
B
16:9
C
Projecting images from the HDMI input port (EB-G5950/G5900/ G5600 only)
Each time the [Aspect] button on the remote control is pressed, the aspect
s
mode changes in the order Auto, 4:3, 16:9, and Native.
Example: 1080p signal input (resolution: 1920x1080, aspect ratio: 16:9)
p.29
Projection examples for each aspect mode are shown below.
Aspect mode Input Signal
XGA
1024X768(4:3)
Normal
4:3
WXGA
1280X800(16:10)
1280X1024(5:4)
SXGA
Page 31
Changing the Aspect Ratio of the Projected Image
Aspect mode Input Signal
31
16:9
Native
q
XGA
1024X768(4:3)
If parts of the image are missing or it cannot project everything, set Wide or Normal in Resolution from the configuration menu depending on the size of the computer panel. s p.57
WXGA
1280X800(16:10)
1280X1024(5:4)

Changing the Aspect Mode (EB-G5650W)

SXGA
Auto
A
16:9
B
Full
C
Zoom
D
Native
E
Projecting images from a computer
Projecting images from video equipment or from the HDMI input port
Each time the [Aspect] button on the remote control is pressed, the aspect mode changes in the order Auto, 16:9, Full, Zoom, and Native.
s
p.29
Example: 1080p signal input (resolution: 1920x1080, aspect ratio: 16:9)
Each time the [Aspect] button on the remote control is pressed, the aspect mode changes in the order Normal, 16:9, Full, Zoom, and Native.
s
p.29
Page 32
Changing the Aspect Ratio of the Projected Image
Projection examples for each aspect mode are shown below.
Aspect mode Input Signal
32
Normal
16:9
Full
Zoom
Native
XGA
1024X768(4:3)
WXGA
1280X800(16:10)
SXGA
1280X1024(5:4)
q
If parts of the image are missing or it cannot project everything, set Wide or Normal in Resolution from the configuration menu depending on the size of the computer panel. s p.57
Page 33

Selecting the Projection Quality (Selecting Color Mode)

33
You can easily obtain the optimum image quality simply by selecting the setting that best corresponds to your surroundings when projecting. The brightness of the image varies depending on the mode selected.
Mode Application
Dynamic
Presentation
Theatre
*1
Photo
*2
Sports
sRGB
Customized
DICOM SIM
*1
Ideal for use in a bright room. This is the brightest mode.
Ideal for making presentations using color materials in a bright room.
Ideal for watching films in a dark room. Gives images a natural tone almost like an original source.
Ideal for projecting still pictures, such as photos, in a bright room. The images are vivid and brought into contrast.
Ideal for watching TV programmes in a bright room. The images are vivid and brought to life.
Ideal for images that conform to the standard.
Select Customized to adjust R,G,B,C,M,Y from Color Adjustment in the configuration menu.
Ideal for projecting X-ray photographs and other medical images. This produces images with clear shadows.
The projector is not a medical device and cannot be used for medical diagnosis.
sRGBg color
Procedure
Remote Control
The Color Mode name is displayed on the screen by pressing the button.
If you press the button while the Color Mode name is displayed on the screen, it changes to the next Color Mode.
The color mode can also be set using Color Mode in the Image menu
q
from the configuration menu. s p.55
*1 This can be selected when inputting RGB signals. When using EB-G5950/ G5650W, this can be selected when inputting RGB signals, or when USB or LAN is selected as the input source.
*2 This can be selected when inputting component video signals, S-video signals, or composite video signals.
Page 34

Projecting Two Images Simultaneously (Split Screen) (EB-G5950/G5900/G5650W/G5600 only)

34
A split screen can be used to divide the screen into a left screen (U) and a
V
right screen (
) and simultaneously project two images.

Input Sources for Split Screen Projection

The combinations of input sources that can be projected on a split screen are listed below. The image from the HDMI input port must be displayed on either the left or right screen.

Operating Procedures

Projecting on a split screen
Procedure
A
Press the [Split] button on the remote control while the projector is projecting.
The currently selected input source will be displayed on the left screen.
Remote Control
Images from computers connected through the network or images from the USB(TypeA) port cannot be projected. (EB-G5950/G5650W)
Left or right screen Other screen
HDMI Computer1
Computer2 BNC S-Video Video1 Video2
q
B
The split screen can also be started from Split Screen on the Configuration menu. s p.59
Press the [Menu] button on the remote control or the control panel.
The Split Screen Setup will be displayed.
Page 35
Projecting Two Images Simultaneously (Split Screen) (EB-G5950/G5900/G5650W/G5600 only)
35
q
C
D
q
The Split Screen Setup will also be displayed when the [Source Search] button is pressed on the remote control or control panel or when a Source button is pressed on the remote control.
To switch the image projected on the left screen, select "Source Left" and press the [Enter] button. To switch the image projected on right screen, select "Source Right" and press the [Enter] button.
Select the input source to project and press the [Enter] button.
Only the input sources that can be combined can be selected.
s
"Input Sources for Split Screen Projection" p.34
To switch the projected image during split screen projection, start the procedure from step 2.
The audio from the input source that is selected for the left screen will be output.
If Computer1, Computer2, or BNC is selected for the left screen, the image for the left screen can be displayed on an external monitor. (This is possible only when RGB signals are input.) s p.139
B
Switching the left and right image sizes
A
B C
Select "Swap Screens" and then press the [Enter] button.
The images on the left and right screens will be swapped.
Procedure
Press the [Menu] button on the remote control or the control panel during split screen projection.
Select "Screen Size" and then press the [Enter] button.
Select the image size to display and then press the [Enter] button.
Switching the left and right screens
Use the following procedure to switch the images displayed on the left and right screens.
Procedure
A
Press the [Menu] button on the remote control or the control panel during split screen projection.
D
Press the [Menu] button to end the setting procedure.
Page 36
Projecting Two Images Simultaneously (Split Screen) (EB-G5950/G5900/G5650W/G5600 only)
36
The projected images will appear as shown below after setting the screen size.
Equal Larger Left
Larger Right
You cannot enlarge both the left screen and right screen images at
q
the same time.
When one image is enlarged, the other image is reduced.
Depending on the video signals that are input, the images on the left
and right may not appear to be the same size even if Equal is set.
Ending the split screen
Procedure
To end the split screen, press the [Esc] button on the remote control or control panel.
The following steps can also be used to end the split screen.
Press the [Split] button on the remote control.
Select Exit Split Screen in the Split Screen Setup and then press the
[Enter] button.

Restrictions during Split Screen Projection

Operating restrictions
The following operations cannot be performed during split screen projection.
Setting the Configuration Menu
E-zoom
Switching the aspect mode (The aspect mode will be set to Normal.)
s
p.29
Operations using the [User] button on the remote control
Help can be displayed only when image signals are not input or when an error or warning notification is displayed.
Page 37
Projecting Two Images Simultaneously (Split Screen) (EB-G5950/G5900/G5650W/G5600 only)
Restriction relating to images
The default values for the Image menu are applied to the image on the right screen. However, the settings for the image projected on the left screen are applied to the image on the right screen for the Color Mode, Abs. Color Temp., and Color Adjustment. Also, the Advanced settings for Sharpness are set to Off for the images on both screens.
s
p.55
The settings for Progressive and Noise Reduction are set to Off.
s
Signal menu - Progressive and Noise Reduction p.57
The default setting for the Overscan is applied. Overscan p.57
The display screen will be Blue when there is no image signal input.
When the A/V Mute operation is performed, the display screen will be
Black.
s
Signal menu -
37
Page 38

Functions for Enhancing Projection

38

Hiding the Image and Sound Temporarily (A/V Mute)

You can use this when you want to focus the audience's attention on what you are saying, or if you do not want to show details such as when you are changing between files during presentations from a computer.
Procedure
Remote Control
If you use this function when projecting moving images, the images
q
and sound continue to be played back by the source, and you cannot return to the point where A/V Mute was activated.
You can set the A/V Mute display status to Black, Blue, or Logo
from Extended menu - A/V Mute. s p.61
The lamp is still lit during A/V Mute, so the lamp time continues to accumulate.

Freezing the Image (Freeze)

When the freeze function is activated on moving images, the frozen image continues to be projected on the screen, so you can project a moving image one frame at a time like a still photo. Also, you can perform operations such as changing between files during presentations from a computer without projecting any images if the freeze function is activated beforehand.
Procedure
Remote Control
Each time you press the button, A/V Mute turns on or off.
Each time you press the button, Freeze turns on or off.
Page 39
Functions for Enhancing Projection
39
Audio does not stop.
q
The image source continues to play back the moving images even while Freeze is on, and so it is not possible to resume projection from the point where it was paused.
If the [Freeze] button is pressed while the configuration menu or a Help screen is displayed, the menu or Help screen being displayed is cleared.
Freeze still works while E-Zoom is being used.

Pointer Function (Pointer)

This allows you to move a Pointer icon on the projected image, and helps you draw attention to the area you are talking about.
Procedure
A
Display the Pointer.
Each time you press the button, the pointer appears or disappears.
Remote Control
Page 40
Functions for Enhancing Projection
40
B
Move the Pointer icon ( ).
Remote Control
You can choose from three different kinds of Pointer icon ( , ,
q
or
) in Settings - Pointer Shape from the configuration menu.
s p.59

Enlarging Part of the Image (E-Zoom)

This is useful when you want to expand images to see them in greater detail, such as graphs and tables.
Procedure
A
B
Start E-Zoom.
Move the ( ) to the area of the image that you want to enlarge.
Remote Control
Remote Control
Page 41
Functions for Enhancing Projection
41
C
q
Enlarge.
Remote Control
Each time the button is pressed, the area is expanded. You can expand quickly by holding the button down.
You can reduce the enlarged image by pressing the [
Press the [Esc] button to cancel.
The enlargement ratio appears on the screen. The selected area can be enlarged to between 1 to 4 times in 25 incremental steps.
After the image is enlarged, it can be scrolled with the [h] button.
If E-Zoom is selected, Progressive and Noise Reduction are
cancelled.
E-Zoom is canceled when performing some functions such as Keystone or Auto Setup.
x
] button.
Page 42

Limitation of the Number of the Target Projectors when Using Multiple Projectors

When an ID is set for the projector and the remote control, you can use the remote control to operate only the projector with a matching ID. This is very useful when managing multiple projectors.
When operating all of the projectors from the remote control, set the ID switch on the side of the remote control to Off.
Operation using the remote control is possible only for projectors
q

Setting the Projector ID

that are within the operating range of the remote control. s "Operating range of remote control" p.19
When Remote Control Type is set to Simple from Operation in the configuration menu, you cannot set the remote control ID. p.61
IDs are ignored when the projector ID is set to Off or the remote control ID is set to 0.
B
Select of one of the numbers from 1 to 9 to use as the ID and then press the [Enter] button.
42
Procedure
A
During projection, press the [Menu] button and select Extended - "Projector ID" from the configuration menu.
s
"Using the Configuration Menu" p.54
Using the Remote Control Using the Control panel
C
Press the [Menu] button to close the configuration menu.

Checking the Projector ID

Use the following procedure to check the projector ID.
Page 43
Limitation of the Number of the Target Projectors when Using Multiple Projectors
43
Procedure
A
B
Set the remote control ID switch to On.
During projection, while holding the [ID] button, press the [Help] button.
Remote Control

Setting the Remote Control ID

Procedure
A
B
Set the remote control ID switch to On.
While holding the [ID] button, press a number button to select a number to match the ID of the projector you want to operate.
s
"Checking the Projector ID" p.42
When you press the buttons, the current Projector ID is displayed on the projection screen. It disappears in about three seconds.
Once this setting has been made, the projector that can be operated by the remote control is limited.
Page 44
Limitation of the Number of the Target Projectors when Using Multiple Projectors
The remote control ID setting is saved in the remote control. Even if
q
the remote control batteries are removed to replace them and so on, the stored ID setting is retained. However, if the batteries are left out for a long time, it is reset to the default value (ID0).
44
Page 45

Color Correction when Projecting from Multiple Projectors (Multi-screen Color Adjustment)

45
When multiple projectors are lined up and projecting images, you can manually correct the brightness and color tone of each projector's image so that the colors projected from each projector match closely.
Use the multi-screen color adjustment function when the Color Mode of each projector is set to the same item.
In some cases the brightness and color tone may not match completely even after correction.

Summary of Correction Procedure

When multiple projectors are set up and you need to make corrections, use the following procedure to correct one projector at a time.
1. Set the projector ID and the remote control ID. To limit operation to one target projector, set a Projector ID for the target projector,
and set the same ID for the remote control. s p.42
2. Correct the color difference. You can carry out color correction when projecting from multiple projectors. You
can adjust from black to white in five stages called levels 1 to 5, and in each of these 5 levels you can adjust the following two points.
Correcting brightness
You can correct the image brightness to make them all equal.

Correction Method

After setting up the projectors, correct the brightness and tone for each projector to reduce the differences.
Procedure
A
Press the [Menu] button and select Extended - "Multi-screen" from the configuration menu. Menu" p.54
Using the Remote Control Using the Control panel
s
"Using the Configuration
Correcting color
You can adjust the image color to make them match more closely by using Color Correct. (G/R) and Color Correct. (B/Y).
B
Select "Lv." to be corrected in Adjustment Level.
Page 46
Color Correction when Projecting from Multiple Projectors (Multi-screen Color Adjustment)
Each time a level is selected, the pattern of the level selected is displayed.
You can start correcting from any level, usually you can make it darker or lighter by correcting 1 to 5 or 5 to 1.
46
C
D
E F
Correct the brightness with "Brightness Correct.".
When you select Lv. 5, all the images are adjusted to the darkest image from multiple projectors.
When you select Lv. 1, all the images are adjusted to the brightest image from multiple projectors.
When you select Lv. 2 to 4, all the images are adjusted to the mid-range brightness image from multiple projectors.
Because each time the [Enter] button is pressed the image displayed changes between the pattern display and the actual image, you can check the correction results and make corrections in the actual image.
Correcting "Color Correct. (G/R)" and "Color Correct. (B/Y)".
Because each time the [Enter] button is pressed the image displayed changes between the pattern display and the actual image, you can check the correction results and make corrections in the actual image.
Repeat procedures 3 to 5 until corrections are finished.
When all corrections are finished, press the [Menu] button to close the configuration menu.
Page 47

Saving a User's Logo

You can save the image that is currently being projected as a User's Logo.
The saved user's logo can be used as the display image when there is no video signal input or during the A/V Mute operation.
Once a User's Logo has been saved, the logo cannot be returned to the
q
Procedure
factory default.
47
A
B
Project the image you want to use as the user's logo, and then press the [Menu] button.
Using the Remote Control Using the Control panel
Select Extended - "User's Logo" from the configuration menu.
s
"Using the Configuration Menu" p.54
Check the buttons you can use and the operations they perform in the guide under the menu.
q
C
q
If User's Logo Protect from Password Protect is set to On, a message is displayed and the user's logo cannot be changed. You can make changes after setting User's Logo Protect to Off. s p.49
If User's Logo is selected when Keystone, E-Zoom, Aspect, or Progressive are being performed, the function currently being performed is cancelled.
When "Choose this image as the User's Logo?" is displayed, select "Yes".
When you press the [Enter] button on the remote control or the control panel, the screen size may change according to the signal as it changes to the resolution of the image signal.
Page 48
Saving a User's Logo
48
D
Move the box to select the part of the image to use as the User's Logo.
Using the Remote Control Using the Control panel
q
E F
G
You can save at up to 400 ^ 300 dots in size.
When "Select this image?" is displayed, select "Yes".
Select the zoom factor from the zoom setting screen.
When the message "Save this image as the User's Logo?" is displayed, select "Yes".
The image is saved. After the image has been saved, the message "Completed." is displayed.
q
To use the saved user's logo as the screen image, set it in the
Display settings under the Extended menu. s p.61
When a User's Logo is saved, the previous User's Logo is erased.
Saving the user's logo may take approximately 15 seconds. Do not
use the projector or any connected equipment while it is saving, otherwise malfunctions may occur.
Page 49

Security Functions

49
The projector has the following enhanced security functions.
Password Protect You can limit who can use the projector.
Control Panel Lock You can prevent people changing the settings on the projector without
permission.
Anti-Theft Lock The projector is equipped with various types of anti-theft security devices.
s
p.52
s
p.51

Managing Users (Password Protect)

When Password Protect is activated, people who do not know the Password cannot use the projector to project images even if the projector power is on. Furthermore, the user's logo that is displayed when you turn on the projector cannot be changed. This acts as an anti-theft device as the projector cannot be used even if it is stolen. At the time of purchase, Password Protect is not activated.
2. User's Logo Protect
Even if someone tries to change the User's Logo set by the owner of the projector, it cannot be changed. When User's Logo Protect is set to On, the following setting changes for the User's Logo are prohibited.
Capturing a User's Logo
Settings for Display Background, Startup Screen, and A/V Mute
from Display in the configuration menu
3. Network Protect
When Network Protect is set to On, setting changes for Network menu in the configuration menu are prohibited.
Setting Password Protect
Use the following procedure to set Password Protect.
Procedure
A
During projection, hold down the [Freeze] button for about five seconds.
The Password Protect setting menu is displayed.
Type of Password Protect
The following three kinds of Password Protect settings can be made according to how the projector is being used.
1. Power On Protect
When Power On Protect is On, you need to enter a preset Password after the projector is plugged in and turned on (this also applies to Direct Power On). If the correct Password is not entered, projection does not start.
Remote Control
Page 50
Security Functions
50
q
B
C
D
E
If Password Protect is already activated, you must enter the Password. If the Password is entered correctly, the Password Protect setting menu is displayed. s "Entering the Password" p.50
When the Password is set, stick the Password protect sticker in a visible position on the projector as a further theft deterrent.
Turn on "Power On Protect".
(1) Select Power On Protect, and then press the [Enter] button.
(2) Select On, and then press the [Enter] button.
(3) Press the [Esc] button.
Turn on "User's Logo Protect".
(1) Select User's Logo Protect, and then press the [Enter] button.
(2) Select On, and then press the [Enter] button.
(3) Press the [Esc] button.
Turn on "Network Protect".
(1) Select Network Protect, and then press the [Enter] button.
(2) Select On, and then press the [Enter] button.
(3) Press the [Esc] button.
Set the Password.
(1) Select Password, and then press the [Enter] button.
(2) The message "Change the password?" is displayed, select Yes and then press
the [Enter] button. The default setting for the Password is "0000". Change this to your own desired password. If you select No, the screen shown in step 1 is displayed again.
(3) While holding down the [Num] button, enter a four digit number using the
numeric buttons. The number entered is displayed as "* * * *". When you enter the fourth digit, the confirmation screen is displayed.
Remote Control
(4) Re-enter the Password.
The message "Password accepted." is displayed. If you enter the Password incorrectly, a message is displayed prompting you
to re-enter the password.
Entering the Password
When the Password entry screen is displayed, enter the Password using the numeric buttons on the remote control.
Procedure
While holding down the [Num] button, enter the Password by pressing the numeric buttons.
When you enter the correct Password, projection begins.
Page 51
Security Functions
51
Attention
If an incorrect password is entered three times in succession, the message "The projector's operation will be locked." is displayed for about five minutes, and
then the projector switches to standby mode. If this happens, disconnect the power plug from the electrical outlet and then reinsert it and turn the projector's power back on. The projector displays the Password entry screen again so that you can enter the correct Password.
If you have forgotten the password, make a note of the "Request Code: xxxxx" number that appears on the screen and contact the nearest address provided in the Support and Service Guide.
If you continue to repeat the above operation and input the wrong Password thirty times in succession, the following message is displayed and the projector does not accept any more Password entries. "The projector's operation will be locked." Contact Epson as described in your documentation.
Projector Contact List
s
Epson Projector Contact List
s
Epson

Restricting Operation (Control Panel Lock)

Perform one of the following to lock the operation buttons on the control panel. Even if the control panel is locked, you can still use the remote control as usual.
A
During projection, press the [Menu] button and select Settings
s
- Control Panel Lock from the configuration menu. the Configuration Menu" p.54
Using the Remote Control Using the Control panel
"Using
Full Lock All of the buttons on the control panel are locked. You cannot perform any operations from the control panel, including turning the power on or off.
Partial Lock
t
All of the buttons on the control panel, except for the [ locked.
] button, are
B
C
Select either Full Lock or Partial Lock according to your purpose.
Select Yes when the confirmation message is displayed.
The control panel buttons are locked according to the setting you chose.
Page 52
Security Functions
You can release the control panel lock by one of the following two
q
methods.
From the remote control, select Off in Settings - Control Panel
Lock from the configuration menu. s p.59
Hold down the [Enter] button on the Control panel for about seven seconds, a message is displayed and the lock is released.

Anti-Theft Lock

As the projector is often setup on ceiling mounts and left in rooms unattended, the projector includes the following security devices to prevent someone from taking the projector.
52
Security slot The Security slot is compatible with the Microsaver Security System
manufactured by Kensington. You can find details about the Microsaver Security System on the Kensington homepage http://
www.kensington.com/.
Security cable installation point A commercially available anti-theft wire lock can be passed through the
security cable installation point to secure the projector to a desk or pillar.
Screw to fix the lens unit removal button The lens removal button can be locked with the screw supplied so that the projection lens cannot be removed immediately.
Installing the wire lock
Pass an anti-theft wire lock through the security cable installation point.
See the documentation supplied with the wire lock for locking instructions.
Anti-theft projection lens
The bayonet type allows you to simply and easily exchange the projector's lens. If you are concerned about security, this is a useful anti-theft device as, once it is locked with the screw supplied, it cannot be quickly removed.
Page 53

Configuration Menu

This chapter explains how to use the configuration menu and its functions.
Page 54

Using the Configuration Menu

Selecting from the top menu Selecting from the sub menu Setting Each Item Exit
54
Page 55

Image Menu

Items that can be set vary depending on the image signal or input source currently being projected as shown in the following screen shots. Setting details are saved for each image signal.
55
*EB-G5950/G5650W only
Sub Menu Function
Color Mode
Brightness
Contrast
Color Saturation
Tint
Sharpness
g
*1
RGB Signal/USB */LAN
You can select the quality of the image to suit your surroundings. s p.33
You can adjust the image Brightness.
You can adjust the difference between light and shade in the images.
You can adjust the Color Saturation for the images.
You can adjust the image Tint.
Standard: You can adjust the image sharpness. To make more-detailed settings, select Advanced. Advanced Thin Line Enhancement: If this parameter is set to a positive value, details such as hair or fabric patterns will be enhanced. Thick Line Enhancement: If this parameter is set to a positive value, the outline, background, and the other main parts of the objects in the
image will be enhanced to show them clearly. H-Sharpness: If this parameter is set to a positive value, the image is enhanced in the horizontal direction. If it is set to a negative value, the
image is softened. V-Sharpness: If this parameter is set to a positive value, the image is enhanced in the vertical direction. It it is set to a negative value, the
image is softened.
*2
: The following four items can be set.
*
Composite video Signalg/S-Video Signal
Component Video Signalg/
g
Page 56
Image Menu
Sub Menu Function
Abs. Color Temp.
*3
56
You can adjust the overall tint of the image in 10 stages from 5000 K to 10000 K. When a high value is selected the image becomes tinged with blue, when a low value is selected the image becomes tinged with red.
Color Adjustment
Reset
*1 This parameter can be set for composite video signal input or S-video signal input only when inputting a NTSC-system signal. *2 This parameter cannot be set for RGB signal input or when the input source is set to USB or LAN. *3 This parameter cannot be set when the Color Mode is set to sRGB. *4 This parameter cannot be set when the Color Mode is set to sRGB or Customized.
You can make adjustments by choosing one of the following.
Red, Green, Blue R, G, B, C, M, Y: You can adjust the hue, saturation, and brightness of each color R (red), G (green), B (blue), C (cyan), M (magenta), Y
(yellow) individually. (This item can be set simply by setting the Color Mode to Customized.)
You can reset all adjustment values for the Image menu functions to their default settings. To return all menu items to their default settings, see s p.83
*4
: You can adjust the saturation of each color individually.
Page 57

Signal Menu

Items that can be set vary depending on the image signal or input source currently being projected as shown in the following screen shots. Setting details are saved for each image signal.
You cannot make settings in the Signal menu when the input source is USB or LAN. (EB-G5950/G5650W)
57
RGB Signal Component Video Signal
* EB-G5950/G5900/G5650W/G5600 only
Sub Menu Function
Auto Setup
Resolution
Tracking
Sync.
Position
Progressive
Noise Reduction
g
g
*1*2
*2
You can select whether or not (On/Off) Auto Setup automatically adjusts the image to the optimum state when the Input Signal changes.
Auto: The resolution of the input signal is automatically identified. Wide, Normal: If the images cannot be projected correctly when Auto is set, set this menu. Set to Wide depending on the connected
computer for wide screens, or set to Normal for 4:3 or 5:4 screens. Manual: You can specify the resolution. This is ideal when connected computer is fixed.
You can adjust computer images when vertical stripes appear in the images.
You can adjust computer images when flickering, fuzziness, or interference appear in the images.
You can adjust the display Position up, down, left, and right when a part of the image is missing so that the whole image is projected.
Off: IP conversion is carried out for each field in the screen. This is ideal for viewing images with a large amount of movement. Video: This is ideal for viewing general video images. Film/Auto: By automatically converting movie films, CG, animated images, and so on recorded in 24/30 frames to the optimum progressive
signal via 2-3 pull-down, it is possible to recreate the natural feel of the original image.
Smoothes out rough images. There are two modes. Select your favorite setting. It is recommended that this is set to Off when viewing image sources in which noise is very low, such as for DVDs.
g
Composite video Signalg/S-Video
Signal
g
HDMI
*
Page 58
Signal Menu
Sub Menu Function
HDMI Video Range
58
If the range is set to Auto connected to a DVD player. If the range is set to Auto and the image shows whiteout or blackout, set the video level according to the video level setting of the DVD player. The video level of the DVD player may be set to Normal or Expanded.
*3
, the video level of the input signal will be automatically determined, for example, when the HDMI input port is
Input Signal
You can select the input signal from the Computer1 input port, Computer2 input port, or BNC input port. If Auto is set, the input signal is identified automatically according to the connected equipment. If colors do not appear correctly when this is set to Auto, select the appropriate signal according to the connected equipment.
Video Signal
You can select the input signal from the Video1 input port, Video2 input port, and S-Video input port. If set to Auto, video signals are recognized automatically. If interference appears in the image or a problem occurs such as no image is being projected when set to Auto, select the appropriate signal according to the connected equipment.
Aspect
Overscan
You can set the
*2
You can change the Output Scaling (the range of projected image). The range of trimming screen can be set to Off, 4%, or 8%. You can select Auto
Aspect Ratiog for projected images. s p.29
*3
only when the input source is HDMI. When Auto is selected, the range is automatically switched to Off or 8% according to
the input signal.
Reset
You can reset all adjustment values on the Signal menu to their default settings, except for Input Signal. To return all menu items to their default settings, see s p.83
*1 When a component video or RGB video signals are input, this setting can be set only when 480i, 576i, or 1080i signals are being input. *2 This cannot be set when a digital RGB signal is input. *3 This can be set only when the HDMI output on the connected equipment is connected to the HDMI input port on the projector.
Page 59

Settings Menu

Sub Menu Function
Keystone
EB-G5950/G5900/G5650W/G5600 EB-G5800/G5500
You can correct keystone distortion. H/V-Keystone: Corrects horizontal and vertical keystone distortion. Select one of V-Keystone or H-Keystone. s p.25
Use the [w/
Quick Corner: Selects and corrects the four corners of the projected image. s p.23
], [v/ ], [</ ] and [>/ ] buttons on the control panel to perform similar corrections to V-Keystone and H-Keystone.
59
Split Screen
Control Panel Lock
Pointer Shape
Power Consumption
Volume
Audio Input
You can split the screen into two screens. s p.34
You can use this to restrict operation of the projector's control panel. s p.51
You can select the shape of the pointer. s p.39
Pointer 1:
You can set the lamp brightness to Normal or ECO. Select ECO if the images being projected are too bright such as when projecting images in a dark room or onto a small screen. When ECO is selected, the
amount of electricity consumed and the lamp's operating life are changed as follows, and the fan rotation noise during projection is reduced. Electrical consumption: about 16% decrease, lamp life: about 1.5 times longer
You can adjust the volume. Setting details are saved for each source and each image signal.
HDMI Audio Input: When the input source is HDMI, audio is output from the projector using the port that is set here. LAN Audio Input (EB-G5950/G5650W only): When the image from a computer that is connected through the network is being projected, audio is
output from the projector using the port that is set here. When transferring audio from the computer to the projector to output it, select LAN.
Pointer 2: Pointer 3:
Page 60
Settings Menu
Sub Menu Function
Remote Receiver
60
You can limit the reception of the operation signal from the remote control. When you want to prohibit operation by remote control, or if the remote receiver has a fluorescent light too close to it, you can make settings to
deactivate the remote receiver you do not want to use or that is experiencing interference. If the [Menu] button on the remote control or control panel is pressed for 15 seconds, this parameter will return to the default setting.
User Button
Test Pattern
Reset
You can select the item assigned from the configuration menu with the remote control's [User] button. By pressing the [User] button the assigned menu item selection/adjustment screen is displayed, allowing you to make one-touch settings/adjustments. You can assign one of the following six items to the [User] button.
Power Consumption, Info, Progressive, Test Pattern, Multi-screen, and Resolution
When the projector is setup, a Test Pattern is displayed so that you can adjust the projection without connecting other equipment. s p.21
You can reset all adjustment values on the Settings menu to their default settings, except for User Button. To return all menu items to their default settings, see s p.83
Page 61

Extended Menu

Sub Menu Function
Display
User's Logo
Projection
*1
61
You can make settings related to the projector's display. Messages: The following messages are not displayed on the screen when this item is set to Off. Overheating and other warnings, messages such as when there is no video input, and when Freeze is On or when changing Source, Color
Mode or Aspect.
Display Background Startup Screen A/V Mute
You can change the User's Logo that is displayed as a background during Display Background or Startup Screen. s p.47
Set this parameter according to the installation status of the projector. s p.131
*1
: You can set the screen displayed during A/V Mute as Black, Blue, or Logo.
*1
: You can set the screen status for when no image signal is available to Black, Blue, or Logo.
*1
: Set this parameter to On to display the user's logo when projection is started.
Page 62
Extended Menu
Sub Menu Function
Operation
62
Direct Power On: You can set whether or not (On/Off) to enable Direct Power On. Be careful when this item is set to On because this unit turns on at the time of power recovery with this unit plugged-in to an outlet.
Sleep Mode: When set to On, this automatically stops projection when no image signal is being input and no operations are carried out.
Sleep Mode Timer: When Sleep Mode is set to On, you can set the time before the projector automatically turns off within a range of 1 to 30 minutes.
High Altitude Mode: Set to On when using the projector above an altitude of 1500 m. BNC Sync Termination: Set the termination for the signal from the BNC input port. This should usually be set to Off. Set to On when
analog (75Ω) termination such as for switchers is necessary. Remote Control Type: You can select Normal or Simple depending on the type of remote control.
Set this item to Normal to use the remote control provided with the projector. When Simple is selected, you can use the remote control provided with other Epson projectors to operate this projector. This is useful if you want to use a remote control that you are already familiar with to operate the projector. (When using the remote control that is supplied with an EB-G50xx to EB-G53xx-series or EB­Z80xx-series projector, select Normal.) However, you cannot use the remote control provided with this projector if this is set to Simple. Make sure that the setting is correct because, if the projector is mounted on the ceiling or somewhere hard to reach, changing it back to Normal may be difficult. Additionally, you cannot use the functions that are not equipped with this projector or the remote control which you use.
Inv Direction Button: Set this to On when suspending the projector from the ceiling. s p.131
Standby Mode
Air Filter Notice
Projector ID
Multi-screen
Language
You can use the functions that monitor and control the status of the projector over the network even when the projector is in standby mode if this is set to Communication On.
You can set whether or not (On/Off) to enable Air Filter Notice. When this is set to On and a clog in the air filter is detected, the message is displayed on the screen.
Set the ID within a range of 1 to 9. Off indicates that no ID is set. s p.42
You can adjust the hue and brightness of each projected image when two or more projectors are lined up and projecting. s p.45 Adjustment Level: You can adjust from black to white in five stages called Level 1 to 5, and in each of these 5 levels you can adjust
Brightness Correct. and Color Correct.
Brightness Correct.: Corrects the difference in the brightness of each projector. Color Correct. (G/R) / Color Correct. (B/Y): You can correct the difference in the color of each projector.
You can set the Language for message displays.
Page 63
Extended Menu
Sub Menu Function
Reset
*1When User's Logo Protect is set to On in Password Protect, settings relating to the user's logo cannot be changed. You can make changes after setting User's Logo Protect
to Off. s p.47
*2 Except for parameters related to the user's logo. *3 Except for the Inv Direction Button, High Altitude Mode, and Remote Control Type parameters.
You can reset Display To return all menu items to their default settings, see s p.83
*2
, Operation*3, and Air Filter Notice from the Extended menu to their default settings.
63
Page 64

Network Menu (EB-G5900/G5800/G5600/G5500)

When Network Protect is set to On in Password Protect, a message is displayed and the settings cannot be changed. You can make changes after setting
s
Network Protect to Off.
Sub Menu Function
Wired LAN
PJLink Password
Web Control Password
p.49
You can make network settings. DHCP: You can set whether or not (On/Off) to use DHCP. If this is set to On you cannot set any more addresses. IP Address: You can input the IP address assigned to the projector. You can enter a number from 0 to 255 in each field of the address. However, the following IP Addresses cannot be used.
0.0.0.0, 0.x.x.x, 127.x.x.x, 224.0.0.0 to 255.255.255.255 (where x is a number from 0 to 255) Subnet Mask: You can input the subnet mask for the projector. You can enter a number from 0 to 255 in each field of the address. However, the following subnet masks cannot be used.
0.0.0.0, 255.255.255.255 Gateway Address: You can input the IP address for the gateway for the projector. You can enter a number from 0 to 255 in each field of the address. However, the following Gateway Addresses cannot be used.
0.0.0.0, 127.x.x.x, 224.0.0.0 to 255.255.255.255 (where x is a number from 0 to 255) MAC Address: You can display the MAC address for the projector.
Enter a password to use when you access the projector using compatible PJLink software. You can enter up to 32 single-byte alphanumeric characters.
Set a password to use when making settings and controlling the projector using Web Control. alphanumeric characters. s p.112
*
*
*
*
s p.118
*
You can enter up to 8 single-byte
64
Page 65
Network Menu (EB-G5900/G5800/G5600/G5500)
Sub Menu Function
SNMP
Set this parameter to On when using To use SNMP to monitor the projector, you need to install the SNMP manager program on your computer. SNMP should be managed by a
network expert. s p.115 Trap IP Address 1 or Trap IP Address 2: When SNMP is set to On, you can register up to two IP addresses as SNMP trap notification
destinations.
*
65
SNMPg to monitor the projector.
Mail
When this is set, you receive an e-mail notification if a problem or warning occurs in the projector. For information on the contents of the sent email, s "Reading Problem Mail Notification Function" p.114
Mail Notification: You can set whether or not (On/Off) to be notified by e-mail. If this is set to Off you cannot set any more addresses.
SMTP Server: You can input the IP address for the SMTP server for the projector.
*
You can enter a number from 0 to 255 in each field of the address. However, the following IP Addresses cannot be used.
127.x.x.x, 224.0.0.0 to 255.255.255.255 (where x is a number from 0 to 255) Port Number: You can display the SMTP server's port number. The default value is 25. When editing settings from Web Control, you can change Port Number by entering a valid number from 1 to
65535. Address 1 Setting/Address 2 Setting/Address 3 Setting: You can enter the e-mail address
*
and the contents of the message to receive notification when a problem or warning occurs. You can register up to three destinations. You can enter up to 64 single-byte alphanumeric characters for the e-mail addresses.
AMX Device Discovery
When the projector is connected to a network, set this to On to allow the projector to be detected by
AMX Device Discoveryg. Set this to
Off if the projector is not connected to an environment controlled with a controller from AMX or AMX Device Discovery.
Projector Name
Reset
Displays the projector name used to identify the projector when connected to a network.
You can reset all adjustment values for the Network menu to their default settings. To return all menu items to their default settings, see s p.83
* When inputting numbers and passwords, the following software keyboards are displayed. Use the [h] button on the remote control to move the cursor to the desired key,
and then press the [Enter] button to enter the character. Enter figures by holding down the [Num] button on the remote control, and pressing the numeric buttons. After inputting, press [Finish] on the keyboard to confirm your input. Press [Cancel] on the keyboard to cancel your input.
Page 66
Network Menu (EB-G5900/G5800/G5600/G5500)
Each time the [CAPS] key is selected and the [Enter] button is pressed, it switches between uppercase and lowercase letters. Each time the [SYM1/2] key is selected and the [Enter] button is pressed, it switches the symbol keys in the section enclosed in the box.
66
Page 67

Network Menu (EB-G5950/G5650W)

When Network Protect is set to On in Password Protect, a message is displayed and the settings cannot be changed. You can make changes after setting
s
Network Protect to Off.
Sub Menu Function
Net. Info. - Wireless LAN Net. Info. - Wired LAN
Network Configuration
p.49
Displays the network settings.
Displays the screen to set the network. s p.68
67
q
By using the Web browser of a computer connected to the projector on a network, you can set the projector's functions and control the projector. This function is called "Web Control". You can easily enter text using a keyboard to make settings for "Web Control" such as security settings. s p.112
Page 68
Network Menu (EB-G5950/G5650W)

Notes on Operating the Network Menu

Selecting from the top menu and sub menus, and changing of selected items are the same as operations in the configuration menu.
When done, make sure you go to the Setup complete, and select one of Yes, No, or Cancel. When you select Yes or No, you return to the configuration menu.
68
Each time the [CAPS] key is selected and the [Enter] button is pressed, it switches between uppercase and lowercase letters.
Each time the [SYM1/2] key is selected and the [Enter] button is pressed, it switches the symbol keys in the section enclosed in the box.
Yes: Saves the settings and exits the Network menu.
No: Exits to the Network menu without saving the settings.
Cancel: Continues displaying the Network menu.

Soft Keyboard Operations

The Network menu contains items that require input of alphanumerics during setup. In this case, the following software keyboard is displayed. Use
h
the [
[ and then press the [Enter] button to enter the alphanumeric. Enter figures
by holding down the [Num] button on the remote control, and pressing the numeric buttons. After inputting, press [Finish] on the keyboard to confirm your input. Press [Cancel] on the keyboard to cancel your input.
] button on the remote control or [w/ ], [v/ ], [</ ] and
>
/ ] buttons on the control panel to move the cursor to the desired key,
Page 69
Network Menu (EB-G5950/G5650W)

Basic Menu

Sub Menu Function
Projector Name
Displays the projector name used to identify the projector when connected to a network. When editing, you can enter up to 16 single-byte alphanumeric characters.
69
PJLink Password
Web Control Password
Projector Keyword
Set a password to use when you access the projector using compatible PJLink software. s p.118 You can enter up to 32 single-byte alphanumeric characters.
Set a password to use when making settings and controlling the projector using Web Control. You can enter up to 8 single-byte alphanumeric characters. Web Control is a computer function that allows you to set up and control the projector by using the Web browser on a computer connected on a network. s p.112
When set to On, you have to enter the keyword when you try to connect the projector to a computer on a network. As a result, you can prevent presentations from being interrupted by unscheduled connections from the computer.
Normally this should be set to On.
Page 70
Network Menu (EB-G5950/G5650W)

Wireless LAN Menu

To connect the projector to a computer using a wireless LAN, install the Wireless LAN unit (ELPAP03). s p.143
Sub Menu Function
Wireless LAN Power
Set this parameter to On when connecting the projector and a computer via a wireless LAN. If you do not want to connect via a wireless LAN, set this parameter to Off to prevent unauthorized access by others.
70
Connection Mode
Wi-Fi Protected Setup
Channel
Wireless LAN system
SSID Auto Setting
SSID
Set the connection mode to use when connecting the projector and a computer via a wireless LAN. When using an mode is set to Quick. When using using EasyMP Multi PC Projection, set the connection mode to Advanced.
When using a make security settings. s p.125
When connecting in Quick mode, you can select a channel that uses 802.11b/g. If interference from other signals occurs, use a different channel.
Sets the wireless LAN system. When connecting in Advanced mode, Auto can be set to automatically select a method that is suitable to the application environment. In an area that does not support 802.11a, only 802.11b/g is displayed.
When connecting in Quick mode, SSID Auto Setting can be set to On to enable finding this projector faster from among multiple projectors to make connection more stable. The SSID will be created automatically, so the following address cannot be set.
Set this parameter to Off when connecting from one computer to multiple projectors.
Enter an SSID. When an SSID is provided for the wireless LAN system in which the projector participates, enter the SSID. You can enter up to 32 single-byte alphanumeric characters.
WPS (Wi-Fi Protected Setup)g compatible access point via a wireless LAN, you can easily connect the projector to the access point and
Infrastructure Modeg, the connection mode is set to Advanced. When connecting the computer to the projector
Ad Hocg connection, the connection
Page 71
Network Menu (EB-G5950/G5650W)
Sub Menu Function
DHCP
You can set whether or not (On/Off) to use If this is set to On you cannot set any more addresses.
71
DHCPg.
IP Address
Subnet Mask
Gateway Address
MAC Address
SSID Display
IP Address Display
You can input the IP address You can input a number from 0 to 255 in each field of the address. However, the following IP addresses cannot be used. 0.0.0.0, 127.x.x.x, 224.0.0.0 to
255.255.255.255 (where x is a number from 0 to 255)
You can input the masks cannot be used.
0.0.0.0, 255.255.255.255
You can input the IP address for the gateway for the projector. You can input a number from 0 to 255 in each field of the address. However, the following
0.0.0.0, 127.x.x.x, 224.0.0.0 to 255.255.255.255 (where x is a number from 0 to 255)
Displays the MAC address.
To prevent the SSID from being displayed on the LAN Standby screen, set this to Off.
To prevent the IP address from being displayed on the LAN Standby screen, set this to Off.
Subnet Maskg for the projector. You can input a number from 0 to 255 in each field of the address. However, the following subnet
g
assigned to the projector.
Gateway addressesg cannot be used.
Page 72
Network Menu (EB-G5950/G5650W)

Security Menu (Only available when the Wireless LAN unit is installed)

When the Wireless LAN unit is installed and being used in Advanced mode, it is strongly recommended that you set security.
Sub Menu Function
Security
You can select one type of security. When setting up security, follow the instructions from the administrator of the network system you are about to access. The following types of security are provided by the projector. WEP: Data is encrypted with a code key (WEP key) This mechanism prevents communication unless the encrypted keys for the access point and the projector match. WPA/WPA2: This is an encryption standard that improves security which is a weak point of WEP. Although there are multiple kinds of WPA
encryption methods, this projector uses "TKIP" and "AES". WPA also includes user authentication functions. WPA authentication provides two methods: using an authentication server, or authenticating
between a computer and an access point without a server. This projector supports the latter method, without a server. EAP: EAP is a protocol used for communication between clients and authentication severs. These are multiple protocols, such as EAP-TLS which uses
electronic certification for user authentication, LEAP which uses user name and password, and EAP-TTLS.
72
q
If using EAP, you need to make settings at the projector that match the authentication server settings. Check with your network administrator for details on RADIUS settings.
Page 73
Network Menu (EB-G5950/G5650W)
When WEP is selected
Sub Menu Function
WEP Encryption
You can set the encryption for WEP encoding.
128 Bit: Uses 128 (104) bit encoding 64 Bit: Uses 64 (40) bit encoding
73
Format
Key ID
Encryption Key 1/Encryption Key 2/Encryption Key 3/ Encryption Key 4
You can set the input method for the WEP encrypted key. ASCII: Input text. The method of inputting the encrypted WEP with text differs depending on the access point. Check with the network administrator
for the network in which the projector participates, and then set to "ASCII". HEX: Input in hexadecimal.
Selects the WEP encryption ID key.
You can enter the key used for WEP encryption. Enter the key in single-byte characters following instructions from the network administrator for the network in which the projector participates. The type of character and the number that can be entered differ according to the WEP Encryption and Format settings.
If the number of characters you enter is shorter than the required character length, no character is encrypted. If the number of characters you enter is longer than the required character length, characters that exceed the permitted number are not encrypted.
128 Bit - ASCII: Single-byte alphanumerics, 13 characters. 64 Bit - ASCII: Single-byte alphanumerics, 5 characters. 128 Bit - HEX: 0 to 9 and A to F, 26 characters 64 Bit - HEX: 0 to 9 and A to F, 10 characters
Page 74
Network Menu (EB-G5950/G5650W)
Sub Menu Function
Authentication Type
You can set Authentication Type for WEP encoding.
Open: Method to connect access point with no authentication. Shared: Authentication Type using WEP key.
74
Page 75
Network Menu (EB-G5950/G5650W)
When WPA-PSK(TKIP/AES) or WPA2-PSK(TKIP/AES) is selected
Sub Menu Function
PSK (Encryption key)
You can enter a Pre-Shared Key (encrypted key) in single-byte alphanumeric characters. Enter at least 8 and up to 63 characters. When the Pre-Shared Key is entered and the [Enter] button is pressed, the value is set and displayed as an asterisk (*).
You cannot enter more than 32 characters on the configuration menu. When setting from Web Control, you can enter more than 32 characters. s p.112
75
Page 76
Network Menu (EB-G5950/G5650W)
When EAP-TLS is selected
Refer to the following information to register a digital certificate to the projector for authentication. s PC Free Operation Guide "Registering a Digital
Certificate to the Projector"
Sub Menu Function
Issued to/Issued by/Validity period
Information in the certificate is displayed. You cannot enter.
76
Page 77
Network Menu (EB-G5950/G5650W)
EAP-TTLS/MD5, EAP-TTLS/MS-CHAPv2, PEAP/MS-CHAPv2, PEAP/GTC, LEAP, EAP-Fast/MS-CHAPv2, EAP-Fast/GTC is selected
Sub Menu Function
User name
You can enter a user name to be used for authentication in single-byte alphanumeric characters (no spaces). You can enter up to 64 characters. You cannot enter more than 32 characters on the configuration menu. When setting from Web Control, you can enter more than 32 characters. s p.112
77
Password
You can enter an authentication password in single-byte alphanumeric characters. You can enter up to 64 characters. When the password is entered and the [Enter] button is pressed, the value is set and displayed as an asterisk (*).
You cannot enter more than 32 characters on the configuration menu. When setting from Web Control, you can enter more than 32 characters. s p.112
Page 78
Network Menu (EB-G5950/G5650W)

Wired LAN Menu

Sub Menu Function
DHCP
You can set whether or not (On/Off) to use If this is set to On you cannot set any more addresses.
78
DHCPg.
IP Address
Subnet Mask
Gateway Address
MAC Address
IP Address Display
You can input the You can input a number from 0 to 255 in each field of the address. However, the following IP addresses cannot be used.
0.0.0.0, 127.x.x.x, 224.0.0.0 to 255.255.255.255 (where x is a number from 0 to 255)
You can input the masks cannot be used.
0.0.0.0, 255.255.255.255
You can input the IP address for the gateway for the projector. You can input a number from 0 to 255 in each field of the address. However, the following
0.0.0.0, 127.x.x.x, 224.0.0.0 to 255.255.255.255 (where x is a number from 0 to 255)
Displays the MAC address.
To prevent the IP address from being displayed on the LAN Standby screen, set this to Off.
IP addressg assigned to the projector.
Subnet Maskg for the projector. You can input a number from 0 to 255 in each field of the address. However, the following subnet
Gateway addressesg cannot be used.
Page 79
Network Menu (EB-G5950/G5650W)

Mail Menu

When this is set, you receive an e-mail notification if a problem or warning occurs in the projector. s "Reading Problem Mail Notification Function"
p.114
Sub Menu Function
Mail Notification
SMTP Server
You can set whether or not (On/Off) to be notified by e-mail.
You can input the You can input a number from 0 to 255 in each field of the address. However, the following IP addresses cannot be used.
127.x.x.x, 224.0.0.0 to 255.255.255.255 (where x is a number from 0 to 255)
IP addressg for the SMTP server for the projector.
79
Port Number
Email Address 1/Email Address 2/Email Address 3
Setting a Notification Event
You can input the port number for the SMTP server. The default value is 25. You can input numbers between 1 to 65535.
You can input the e-mail address of the destination to send the notification e-mail to. You can register up to three destinations. You can enter up to 64 single-byte alphanumeric characters for the e-mail addresses. You cannot enter more than 32 characters on the configuration menu. When setting from Web Control, you can enter more than 32 characters. s p.112
You can select the problems or warnings to be notified about by e-mail. When the selected problem or warning occurs in the projector, an e-mail is sent to the specified Email Address notifying that a problem or warning has occurred. You can select multiple items from the displayed items.
Page 80
Network Menu (EB-G5950/G5650W)

Others Menu

Sub Menu Function
SNMP
Set this parameter to On when using To use SNMP to monitor the projector, you need to install the SNMP manager program on your computer. SNMP should be managed by a network
administrator.
80
SNMPg to monitor the projector.
Trap IP Address 1/Trap IP Address 2
Priority Gateway
AMX Device Discovery
RoomView
When SNMP is set to On, you can set up to two IP addresses as SNMP trap notification destinations. You can input a number from 0 to 255 in each field of the address. However, the following IP addresses cannot be used.
127.x.x.x, 224.0.0.0 to 255.255.255.255 (where x is a number from 0 to 255)
For the priority gateway, select either Wired or Wireless.
When the projector is connected to a network, set this to On to allow the projector to be detected by not connected to an environment controlled with a controller from AMX or AMX Device Discovery.
Set this parameter to On only when using Crestron RoomView to Off. s "About Crestron RoomView® (EB-G5950/G5650W only)" p.119
Changes in projector settings take effect upon restarting. The following functions cannot be used when it is set to On.
Web Control
Message Broadcasting (EasyMP Monitor plugin)
to monitor and control the projector over a network. Normally, leave this parameter set
®
AMX Device Discoveryg. Set this to Off if you are
Page 81
Network Menu (EB-G5950/G5650W)

Reset Menu

Resets all of the network settings.
Sub Menu Function
Reset network settings.
To reset all of the network settings, select Yes. After you reset all the settings, the Basic menu appears.
81
Page 82

Info Menu (Display Only)

Lets you check the status of the image signals being projected and the status of the projector. Items that can be displayed vary depending on the image signal or input source being projected as shown in the following screen shots.
82
RGB Signal/Component Videog Signal Composite videog Signal/S-Videog Signal USB*/LAN
*EB-G5950/G5650W only
Sub Menu Function
Lamp Hours
Source
Input Signal
Resolution
Video Signal
Refresh Rate
Sync Info
You can display the cumulative lamp operating time When it reaches the lamp warning time, the characters are displayed in yellow.
You can display the Source name for the connected equipment currently being projected.
You can display the content of Input Signal set in the Signal menu according to the Source.
You can display the Resolution.
You can display the content of Video Signal set in the Signal menu.
You can display the
You can display the image signal information. This information may be needed if service is required.
Refresh Rateg.
*1
.
*
Status
Serial Number
Event ID (EB-G5950/G5650W only)
*1 The cumulative use time is displayed as "0H" for the first 10 hours. 10 hours and above is displayed as "10H", "11H", and so on.
This is information about errors that have occurred on the projector. This information may be needed if service is required.
Displays the projector's serial number.
When problems occur when the projector and computer are connected through the network, information on the problem is displayed using an Event ID. Refer to the following page for information on interpreting the Event ID. s p.99
Page 83

Reset Menu

Sub Menu Function
Reset All
83
You can reset all items in the configuration menu to their default settings. The following items are not reset to their defaults: Items for Password, Input Signal, User's Logo, Multi-screen, all items for Network menus, Lamp
Hours, and Language.
Reset Lamp Hours
You can clear the cumulative lamp hours use time, and return it to "0H". Reset when you replace the lamp.
Page 84

Troubleshooting

This chapter explains how to identify problems and what to do if a problem is found.
Page 85

Using the Help

If a problem occurs with the projector, the Help screen is displayed to assist you by pressing the [Help] button. You can solve problems by answering the questions.
Procedure
85
A
B
Press the [Help] button.
The Help screen is displayed.
Using the Remote Control Using the Control panel
Select a menu item.
Using the Remote Control Using the Control panel
Page 86
Using the Help
86
C
q
Confirm the selection.
Using the Remote Control Using the Control panel
Questions and solutions are displayed as shown on the screen below.
Press the [Help] button to exit Help.
If the Help screen does not provide a solution to the problem, refer to "Problem Solving" p.87.
Page 87

Problem Solving

If you are having a problem with the projector, first check the projector's indicators and refer to "Reading the Indicators" below.
87
If the indicators do not show clearly what the problem might be, refer to "When the Indicators Provide No Help".

Reading the Indicators

These indicators indicate the operating status of the projector.
s
p.91
Indicates the operating status. Standby condition
A
When the [t] button is pressed in this condition, projection starts.
Preparing network monitoring (maximum approx. 20 minutes) or cool down in progress Buttons are disabled while the indicator is flashing.
Warming up Warm-up time is about 30 seconds. After warm-up is complete, the indicator stops flashing. [t] button does not function during warm-up.
Projecting
Indicates the operating status of wireless LAN when the Wireless LAN unit is installed. (EB-G5950/G5650W only) s "Reading the wireless LAN indicators"
B
p.143
Page 88
Problem Solving
Indicates the internal temperature status.
C
Indicates the projection lamp status.
D
Refer to the following table to see what the indicators mean and how to remedy problems that they indicate. If all indicators are off, check that the power cable is connected correctly and that the power is being supplied normally. Sometimes, when the power cable is unplugged, the
t
Indicator is lit or flashing red
Status Cause Remedy or Status
Internal Error Stop using the projector, disconnect the power cable from the electrical outlet, and contact your local dealer or the nearest
t indicator remains lit for a short period, but this is not a fault.
address provided in the Support and Service Guide. s Epson Projector Contact List
88
: Lit : Flashing: : Off
Fan Error Sensor Error
High Temp Error (overheating)
Filter Airflow Error Check the following two points.
Stop using the projector, disconnect the power cable from the electrical outlet, and contact your local dealer or the nearest address provided in the Support and Service Guide. s Epson Projector Contact List
The lamp turns off automatically and projection stops. Wait for about five minutes. After about five minutes the projector switches to standby mode, so check the following two points.
Check that the air filter and air exhaust vent are clear, and that the projector is not positioned against a wall.
If the air filter is clogged, clean or replace it. s p.101, p.107
If the error continues after checking the points above, stop using the projector, disconnect the power cable from the electrical outlet, and contact your local dealer or the nearest address provided in the Support and Service Guide. s Epson Projector
Contact List
When using at an altitude of 1500 m or more, set High Altitude Mode to On. s p.61
Check that the air filter and air exhaust vent are clear, and that the projector is not positioned against a wall.
If the air filter is clogged, clean or replace it. s p.101, p.107
If the error continues after checking the points above, stop using the projector, disconnect the power cable from the electrical outlet, and contact your local dealer or the nearest address provided in the Support and Service Guide. s Epson Projector
Contact List
Page 89
Problem Solving
Status Cause Remedy or Status
Lamp Error Lamp Failure Lamp Cover Open
Power Err. (Ballast) Stop using the projector, disconnect the power cable from the electrical outlet, and contact your local dealer or the nearest
Check the following two points.
Take out the lamp and check whether it is cracked. s p.104
Clean the air filter. s p.101
If it is not cracked: Re-fit the lamp and turn on the power. If the error continues: Replace the lamp with a new lamp and turn on the power. If the error continues: Stop using the projector, disconnect the power cable from the electrical outlet, and contact your local
dealer or the nearest address provided in the Support and Service Guide. s Epson Projector Contact List
If it is cracked: Replace it with a new lamp, or contact your local dealer for further advice. If replacing the lamp yourself, be careful to avoid pieces of broken glass (you cannot continue projecting until the lamp is replaced). s Epson Projector Contact
List
When using at an altitude of 1500 m or more, set High Altitude Mode to On. s p.61
Check that the lamp cover and the lamp are securely installed. s p.104 If the lamp cover or the lamp is not securely installed, the lamp does not switch on.
address provided in the Support and Service Guide. s Epson Projector Contact List
89
m o
Indicator is flashing or lit
Status Cause Remedy or Status
: Lit : Flashing : Off : Varies according to the projector status
High Temp Warning (This is not an abnormality. However, if the temperature rises too high again, projection stops automatically.)
Check that the air filter and air exhaust vent are clear, and that the projector is not positioned against a wall.
If the air filter is clogged, clean or replace it. s p.101, p.107
Replace Lamp Replace it with a new lamp. s p.104
If you continue to use the lamp after the replacement period has passed, the possibility that the lamp may explode increases. Replace it with a new lamp as soon as possible.
Page 90
Problem Solving
Status Cause Remedy or Status
If the projector is not operating properly, even though the indicators are all showing normal, refer to “When the Indicators Provide No Help”.
q
s p.91
If the error is not indicated in this table, stop using the projector, disconnect the power cable from the electrical outlet, and contact your local dealer or the
nearest address provided in the Support and Service Guide. s Epson Projector Contact List
90
Low Air Flow (This is not an abnormality. However, projection stops automatically if the airflow falls any further.)
The message "The air filter is clogged. Clean or replace the air filter. " is displayed. Check the following two points.
Check that the air filter and air exhaust vent are clear, and that the projector is not positioned against a wall.
If the air filter is clogged, clean or replace it. s p.101, p.107
If the Low Air Flow status continues after cleaning the air filter, replace the air filter with a new one. s p.107 If the error continues after checking the points above, stop using the projector, disconnect the power cable from the electrical
outlet, and contact your local dealer or the nearest address provided in the Support and Service Guide. s Epson Projector
Contact List
Air Filter Notice The following message may also be displayed: "Time to clean the air filter. Clean or replace the air filter." Clean the air filter.
s p.101 If the air filter is stained yellow with tobacco smoke and cannot be cleaned, replace it with a new one. The indicators or messages regarding "Air Filter Notice" are displayed only when Air Filter Notice is set to On, on the
configuration menu's Extended menu. s p.61
Page 91
Problem Solving
91

When the Indicators Provide No Help

If any of the following problems occur and the indicators do not offer a solution, refer to the pages given for each problem.
Problems relating to images
"No images appear" s p.92
Projection does not start, the projection area is completely black, the projection area is completely blue, and so on.
"Moving images are not displayed (only the moving image portion turns
black)." s p.92
Moving images being projected from a computer appear black and nothing is projected.
"Projection stops automatically" s p.92
"The message "Not supported" is displayed." s p.93
""No Signal" is displayed." s p.93
"Images are fuzzy or out of focus" s p.93
"Interference or distortion appear in images" s p.94
Problems such as interference, distortion, or black & white checked patterns appear.
"The image is truncated (large) or small, or the aspect is not suitable" s p.94
Only part of the image is displayed, or the height and width ratios of the image are not correct, and so on.
"Image colors are not right" s p.95
The whole image appears purplish or greenish, images are black & white, colors appear dull, and so on... (Computer monitors and LCD screens have different color reproduction performance, so that the colors projected by the projector and the colors appearing on the monitor may not necessarily match, but this is not a sign of a problem.)
• "Images appear dark" s p.95
Other problems
"No sound can be heard or the sound is faint (EB-G5950/G5900/G5650W/G5600
only)" s p.97
"The remote control does not work" s p.97
"Nothing appears on the external monitor (EB-G5950/G5900/G5650W/G5600
only)" s p.98
"I want to change the language for messages and menus" s p.98
"Mail is not received even if a problem occurs in the projector" s p.98
Interpreting event IDs (EB-G5950/G5650W only)
s p.99
Problems when projection starts
"No power supplied" s p.96
Page 92
Problem Solving
Problems relating to images
No images appear
Check Remedy
Did you press the [t] button? Press the [t] button to turn the power on.
Are the indicators switched off? The power cable is not connected correctly or power is not being supplied normally.
Connect the projector's power cable correctly. s Quick Start Guide Check that your electrical outlet or power source is functioning correctly.
Is A/V Mute active? Press the [A/V Mute] button on the remote control to cancel A/V Mute. s p.38
Are the configuration menu settings correct? Reset All of the settings. s Reset Menu - Reset All p.83
92
Is the projected image completely black?
Only when projecting computer images
Is the image signal format setting correct?
Only when projecting images from a video source
Moving images are not displayed (only the moving image portion turns black).
Check Remedy
Is the computer's image signal being output to the LCD and the monitor?
Only when projecting images from a laptop computer or a computer with a built-in LCD screen
Projection stops automatically
Check Remedy
Is Sleep Mode set to On? Press the [t] button to turn the power on. If you do not want to use Sleep Mode, change the setting to Off. s Extended
Some input images, such as screen savers, may be completely black.
Change the setting according to the signal for the connected equipment. s Signal Menu - Video Signal p.57
Change the image signal to external output only. s Check your computer's documentation.
Menu - Operation - Sleep Mode p.61
Page 93
Problem Solving
The message "Not supported" is displayed.
Check Remedy
Is the image signal format setting correct?
Only when projecting images from a video source
93
Change the setting according to the signal for the connected equipment. s Signal Menu - Video Signal p.57
Do the image signal Resolution and the Refresh Rate correspond to the mode?
Only when projecting computer images
"No Signal" is displayed.
Check Remedy
Are the cables connected correctly? Check that all the cables required for projection are securely connected. s p.133, p.139
Is the correct input port selected? Change the image by pressing the [Source Search] button on the remote control or the control panel. s p.27
Is the power for the computer or video source turned on? Turn the power on for the equipment.
Are the image signals being output to the projector?
Only when projecting images from a laptop computer or a computer with a built-in LCD screen
Images are fuzzy or out of focus
Check Remedy
Is the focus adjusted correctly? Turn the focus ring to adjust the focus. s Quick Start Guide
Refer to the computer's documentation for how to change the image signal Resolution and the Refresh Rate output from the computer. s "Supported Monitor Displays" p.151
If the image signals are only being output to the computer's LCD monitor or to the accessory monitor, you need to change the output to an external destination as well as the computer's own monitor. For some computer models, when the image signals are output externally, they no longer appear on the LCD monitor or accessory monitor. s p.135
If the connection is made while the power of the projector or computer is already turned on, the function [Fn] key that changes the computer's image signal to external output may not work. Turn the power for the computer and the projector off and then back on again.
Is the projector at the correct distance? Is it projecting outside of the recommended projection distance range?
Setup within the recommended range. s p.149
Is the Keystone adjustment value too large? Lower the projection angle to reduce the amount of keystone correction. s p.25
Page 94
Problem Solving
Check Remedy
Has condensation formed on the lens? If the projector is suddenly taken from a cold environment to a warm environment, or if sudden ambient temperature
changes occur, condensation may form on the surface of the lens, and this may cause the images to appear fuzzy. Set the projector up in the room about one hour before it is used. If condensation forms on the lens, turn the projector off and wait for the condensation to disappear.
Interference or distortion appear in images
Check Remedy
Is the image signal format setting correct?
Only when projecting images from a video source
Are the cables connected correctly? Check that all the cables required for projection are securely connected. s p.133, p.135
Is an extension cable being used? If an extension cable is used, electrical interference may affect the signals. Use the cables supplied with the projector to
Change the setting according to the signal for the connected equipment. s Signal Menu - Video Signal p.57
check if the cables you are using may be causing the problem.
94
Is the correct resolution selected?
Only when projecting computer images
Are the "
Only when projecting computer analog RGB signals
Is the Resolution set to Manual?
Only when projecting on a split screen
The image is truncated (large) or small, or the aspect is not suitable
Is the aspect adjusted correctly? Press the [Aspect] button on the remote control to select an aspect suitable for the input source. s p.29
Is a wide panel computer image being projected?
Only when projecting computer images
Is the image still being enlarged by E-Zoom? Press the [Esc] button on the remote control to cancel E-Zoom. s p.40
Sync.g" and "Trackingg" settings adjusted correctly?
Check Remedy
Set the computer so that the signals being output are compatible with the projector. s "Supported Monitor Displays" p.151 s Computer documentation
Press the [Auto] button on the remote control or the [Enter] button on the control panel to perform automatic adjustment. If the images are not adjusted correctly after using automatic adjustment, you can make the adjustments using Sync. and Tracking from the configuration menu. s Signal Menu - Tracking, Sync. p.57
The image may be collapsed if the Resolution on the configuration menu and the resolution of the projected image are not the same.
If the image is collapsed, set the Resolution to Auto. s Signal Menu - Resolution p.57
Change the setting according to the signal for the connected equipment. s Signal Menu - Resolution p.57
Page 95
Problem Solving
Check Remedy
Is Position adjusted correctly? Press the [Auto] button on the remote control or the [Enter] button on the control panel to perform automatic
adjustment when projecting the computer analog RGB signals. If the images are not adjusted correctly after using automatic adjustment, you can make the adjustments using Position from the configuration menu.
Apart from computer analog RGB signals, you can adjust other signals while projecting by adjusting Position from the configuration menu. s Signal Menu - Menu Position p.57
95
Is the computer set for dual display?
Only when projecting computer images
Is the correct resolution selected?
Only when projecting computer images
Image colors are not right
Check Remedy
Do the input signal settings match the signals from the connected device?
Is the image Brightness set correctly? Adjust the Brightness setting from the configuration menu. s Image Menu - Brightness p.55
Are the cables connected correctly? Check that all the cables required for projection are securely connected. s p.133, p.135
Is
Contrastg adjusted correctly? Adjust the Contrast setting from the configuration menu. s Image Menu - Contrast p.55
Is the Color Adjustment correctly? Adjust the Color Adjustment setting from the configuration menu. s Image Menu - Color Adjustment p.55
Are the Color Saturation and Tint adjusted correctly?
Only when projecting images from a video source
Images appear dark
If dual display is activated in the "Display Properties" of the computer's Control panel, only about half of the image on the computer screen is projected. To display the entire image on the computer screen, turn off the dual display setting. s Computer video driver documentation
Set the computer so that the signals being output are compatible with the projector. s "Supported Monitor Displays" p.151 s Computer documentation
Change the setting according to the signal for the connected equipment. s Signal Menu - Input Signal, Video Signal
p.57
Adjust the Color Saturation and Tint settings from the configuration menu. s Image Menu - Color Saturation, Tint
p.55
Check Remedy
Is the image Brightness set correctly? Adjust the Brightness and Power Consumption settings from the configuration menu.
s Image Menu - Brightness p.55 s Settings Menu - Power Consumption p.59
Is
Contrastg adjusted correctly? Adjust the Contrast setting from the configuration menu.
s Image Menu - Contrast p.55
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Problem Solving
Check Remedy
Is the lamp due for replacement? When the lamp is nearly ready for replacement, the images become darker and the color quality becomes poorer. When
this happens, replace the lamp with a new lamp. s p.104
Problems when projection starts
No power supplied
Check Remedy
Did you press the [t] button? Press the [t] button to turn the power on.
Are the indicators switched off? The power cable is not connected correctly or power is not being supplied normally.
Disconnect and then reconnect the power cable. s Quick Start Guide Check that your electrical outlet or power source is functioning correctly.
Do the indicators turn on and off when the power cable is touched? There is probably a poor contact in the power cable, or the power cable may be defective. Reinsert the powercable. If this
does not solve the problem, stop using the projector, disconnect the power cable from the electrical outlet, and contact your local dealer or the nearest address provided in the Support and Service Guide. s Epson Projector Contact List
96
Is the Control Panel Lock set to Full Lock? Press the [t] button on the remote control. If you do not want to use Control Panel Lock, change the setting to Off.
s Settings Menu - Control Panel Lock p.59
Is the correct setting for the remote receiver selected? Check the Remote Receiver from the configuration menu. s Settings Menu - Remote Receiver p.59
Was the power cable plugged back in or was the breaker turned on immediately after Direct Power Off?
Is the ID switch on the side of the remote control set to On? When the switch is set to On, you can use the remote control to operate only a projector with a matching ID. Set ID switch
When the operation to the left is performed when Direct Power On is set to On, the power may not turn back on. Press the [t] button to turn the power back on.
to Off. s p.43
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Problem Solving
Other problems
No sound can be heard or the sound is faint (EB-G5950/G5900/G5650W/G5600 only)
Check Remedy
Is the audio source connected correctly? Disconnect the cable from the audio input port, and then reconnect the cable.
Is the volume adjusted to the minimum setting? Adjust the volume so that sound can be heard. s Quick Start Guide
Is A/V Mute active? Press the [A/V Mute] button on the remote control to cancel A/V Mute. s p.38
Is the audio cable's specification "No resistance"? When using a commercially available audio cable, make sure it is labeled "No resistance".
Is it connected with an HDMI cable? If no audio is output when connecting via an HDMI cable, set the connected equipment to PCM output.
97
Is the correct setting for the HDMI Audio Input selected?
Only when the input source is HDMI
Is the correct setting for the LAN Audio Input selected?
Only when the input source is LAN
The remote control does not work
Check Remedy
Is the remote control light-emitting area pointing towards the remote receiver on the projector when it is operated?
Is the remote control too far from the projector? The operating range for the remote control is about 15 m. s p.19
Is direct sunlight or strong light from fluorescent lamps shining onto the Remote Receiver?
Is the correct setting for the remote receiver selected? Check the Remote Receiver from the configuration menu. s Settings Menu - Remote Receiver p.59
Are the batteries dead or have the batteries been inserted correctly? Make sure the Batteries are inserted correctly or replace the batteries with new ones if necessary. s p.18
Are the remote control ID and the projector ID matched? Make sure the ID for the projector you want to operate and the ID for the remote control match. To operate all projectors
Does Remote Control Type match the remote control that you are using?
Check the HDMI Audio Input from the configuration menu. s Settings Menu - Audio Input - HDMI Audio Input
p.59
If the audio from a computer that is connected through a network is not output, check the setting of the LAN Audio Input on the configuration menu. s Settings Menu - Audio Input - LAN Audio Input p.59
Point the remote control towards the Remote Receiver. s p.19
Set the projector up in a location where strong light does not shine onto the remote receiver. Or set the remote receiver to Off from Remote Receiver in the configuration menu. s Settings Menu - Remote Receiver p.59
by remote control regardless of the ID setting, set the ID switch on the side of the remote control to Off. s p.42
Check the Remote Control Type on the configuration menu. s Extended Menu - Operation - Remote Control Type
p.61
Is the optional remote control cable connected to the remote control or to the projector's remote port?
When the remote control cable is connected, the remote control light-emitting area or the projector's remote receiver are disabled. When not using the remote control cable set, disconnect it from the remote control and the remote port.
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Problem Solving
Nothing appears on the external monitor (EB-G5950/G5900/G5650W/G5600 only)
Check Remedy
Are you trying to display an image from an input port other than one of the following input ports: Computer1 input port, Computer2 input port, or BNC input port?
Are you projecting a split screen? Only RGB signals projected on the left screen from one of the following input ports can be displayed on an
I want to change the language for messages and menus
Check Remedy
Change the Language setting. Adjust the Language setting from the configuration menu. s Extended Menu - Language p.61
Mail is not received even if a problem occurs in the projector
Check Remedy
Is Standby Mode set to Communication On? To use the Mail Notification function when the projector is in standby, set Communication On in Standby Mode from
Only RGB signals from one of the following input ports can be displayed on an external monitor: Computer1 input port, Computer2 input port, and BNC input port
external monitor: Computer1 input port, Computer2 input port, and BNC input port s p.34
the configuration menu. s Extended Menu - Standby Mode p.61
98
Did a fatal abnormality occur and the projector come to a sudden stop?
Is power being supplied to the projector? Check that your electrical outlet or power source is functioning correctly.
Is Mail function set correctly in the configuration menu? Mail notification of problems is sent according to the Mail settings in the configuration menu. Check if it is set correctly.
When the projector comes to a sudden stop, e-mail cannot be sent. If the abnormal state continues, contact your local dealer or the nearest address provided in the Support and Service
Guide. s Epson Projector Contact List
s Network menu - MailEB-G5900/G5800/G5600/G5500 p.64, EB-G5950/G5650W p.79
Page 99
Problem Solving
Interpreting Event IDs (EB-G5950/G5650W only)
Check the event ID and perform the remedy given below. If the problem cannot be solved, contact the network administrator or one of the following contact
s
addresses.
Event ID Cause Remedy
0432 0435
Epson Projector Contact List
Failed to startup EasyMP Network Projection. Restart the projector.
99
0434 0481 0482 0485
0433 An image that was transferred cannot be reproduced. Restart EasyMP Network Projection.
0484 Communications was cut off from the computer.
04FE EasyMP Network Projection ended unexpectedly. Check the status of network communications. Restart the projector.
04FF A system error occurred in the projector. Restart the projector.
0891 The same SSID access point cannot be found. Set the computer, the access point, and the projector to the same SSID.
0892 The WPA and WPA2 authentication methods are not the same. Check the setting of wireless LAN security to see if it is correct. s Network Menu - Security
0893 The WEP, TKIP, and AES encoding methods are not the same.
0894 Communications was cut off because a connection was made to the
0898 Failed to obtain the DHCP. Check the DHCP server to see if it is operating correctly and check the LAN cable to see if it is
0899 Other connection errors If the problem cannot be solved by restarting the projector or EasyMP Network Projection, contact
Network communication is unstable. Check the status of network communications. Wait for a while and then try connecting again.
Menu p.67
Check with the network administrator and follow their instructions.
wrong access point.
connected correctly. Turn off DHCP if it is not being used. s Network Menu - Wireless LAN Menu p.70, Wired LAN Menu p.78
one of the following contact addresses. s Epson Projector Contact List
Page 100

Maintenance

This chapter explains the maintenance methods that are required to ensure a long projector service life.
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