Epson DM-M820-013, DM-M820-023, DM-M820-113, DM-M820-123, DM-M820-014 Technical Reference Manual

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Technical Reference

Manual

MR Series

EPSON

English

403308709

Rev. I

Revision Table

Rev. Page Description

Rev. A All pages Newly authorized

Rev. B Chapter 5 BIOS updated from 2.06 to 2.08

9-2 Added explanation and listing of "touch panel position adjust jig" in "Required Tools".

9-18—20 Added new explanation for installation of the touch panel assembly.Reason for

9-21 Added the explanation below in the “removing the LCD“.

B-7,9,11,13 Added the parts in the Parts List and Exploded Diagram.

Rev. C 1-7,9.2-2,4 Add the Indiividual Sales of IM and DM.

vii,viii,1-1,6,10,24,7-4

1-3-6,11,2-1,61,2

3-1,3 Revision of the Hardware diagram.

4-1,3,17,19 Add the installation for Windows XP Professional Locally Procured Edition.

4-2 Add the explanation for Driver CD-ROM.

4-3 Add the Touch Panel Driver for Asian.

4-26-27, Add the uninstaiiing the Serial Port Driver for Windows 2000.

4-32 Add the Installing the Service Pack 6a for Windows NT.

5-7 BIOS updated from 2.06 to 2.09.

5-16-19 Add the supplementary explanation for Power Management.

Chapter 8 Chanded the explanations for troubleshooting.

9-3 Addd the explanation for the DM-M820-015 in the work diagram for DM-M820.

Reason for change: The tool is now supplied for assembling the touch panel assembly.

change: The touch panel assembly needs to be assembled and attached to the main frame using the “touch panel position adjust jig“tool.

Note: When replacing the LCD, you need to change the electric-conductive tape also.

Reason for change: This explanation was missing.

For DM-M820-014:

- upper plate (Ref# 120)

- lower plate (Ref# 121)

- touch panel assembly (Ref#:1056) Reason for change; The for the touch panel assembly unit was changed. For IM-800:

- Ferrite core (Ref#; 220) Reason for change: This explanation was missing.

Add the AC Adapter OI-MR01.

Revision of the illustration.

The changed points; The each explanation for the trouble related to specific models is noted by an icon. Reason for change; The display with the touch panel assembly and without the MSR unit is newly supplied.

Reason for change; The display (DM-M820) with the touch panel assembly and without the MSR unit is newly supplied.

MR Series Technical Reference Manual

Rev. I i

Rev. Page Description

9-24,27,28,37 Added the explanation for disassembly and assemblyof the parts below.

9-29 The method of disassembly and assembly the CD/FDD bracket is changed.

B-11—15 Added parts list and block diagram for the model DM-M820-015.

Rev.D 9-19 Added the explanation of attaching the touch panel.

9-30 Appendix B

9-32 Appendix B

Appendix B Changed the partslist and Exploded Diagrams.

-PCI card

-Switch cable assembly

The changed point. One screw and stopper is added to fix the CD/FDD bracket correctly. Reason for change; The part is changed to prevent the CD/FDD bracket from connection failure.

Reason for change; The display with the touch panel assembly and without the MSR unit is newly supplied.

Reason for change; To be supplied the touch panel unit (115) newly.

Changed the explanation of attaching the CD-ROM unit with the screws “C.B.screw. 2x2.5.F/ZN”. Reason for change; T wo screws “C.B.screw. 2x2.5.F/ZN“ attaching the CD-ROM unit are added.

Deleted the explanation of attaching the gasket to the FDD unit. Reason for change; We stop supplying the gasket.

The added parts in the list is indicated below. Touch panel unit (Reference number: 115)

Rev.E 1-1,7,9-37

1-3

1-7

1-8,9,AppB

5-12,27

6-2

8-8

8-11

9-29

9-31,34

9-45

A-1

B-16 Revision of the Parts list IM-800 for 3.5”HDD Model.

B-19,20 Add the Parts list IM-800 for 2.5”HDD Model and Speaker Model.

B-21 Add the IM-800 for 2.5”HDD Model and Speaker Model Component Block.

Reason for change; To be changed the composition of the parts.

Note; The parts (Touch panel, Upper plate, Lower plate, Touch panel asssembly) will be not supplied. Because the touch panel unit will be supplied instead of them. And the touch panel assembly and the touch panel unit is interchangeality.

Add the 2.5”HDD.

Add the Inside view.

Add the Lithium Battery.

Add the Gray color Models.

Add the On board Lan Boot ROM.

Add the Adjusting the volume.

Add the Unable to Read Data from HDD.

Add the Speaker Faults.

Add the RAID Card.

Add the Power cable is differentn for 3.5”HDD or 2.5”HDD.

Add the Speaker.

Add the 2.5”HDD Jumper Settings.

ii Rev. I

Rev. Page Description

Rev.F 4-73-77

5-1,15,19,20 5-30

5-1,2,15,19 5-20,30

3-6 Add the RTC (Real Time Clock).

Rev.G v,vii

1-1,3,4,, 9,10 2-1,3,5,6 3-1,4,,6 8-3,14,15,18 8-23 9-25,30,31 9-51 -54 B-16 -24

1-1,11 B-2 -15

9-33,42 Add the notes.

9-50 Add the Speaker instdliation.

B-16 -24 Add the COM cable, B.

Rev. H 7-1,4 -6

9-2,4,27 -39 B-11 -15

Rev.I 9-68,70 Add the Cautions.

Add the HDD Power Down Settings.

Add the BIOS Ver.2.13.00.

Add the IM-800 with TM Printer Power Supply model.

Add the DM-M820 High brightness model.

Add the change of LCD.

MR Series Technical Reference Manual

Rev. I iii

Cautions

❏ No part of this document may be reproduced, stored in a retrieval system, or transmitted in

any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.

❏ The contents of this document are subject to change without notice. Please contact us for the

latest information.

❏ While every precaution has been taken in the preparation of this document, Seiko Epson

Corporation assumes no responsibility for errors or omissions.

❏ Neither is any liability assumed for damages resulting from the use of the information

contained herein.

❏ Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this

product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

❏ Seiko Epson Corporation shall not be liable against any damages or problems arising from

the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation.

EPSON is registered trademark of Seiko Epson Corporation. Intel and Celeron are registered trademarks of Intel Corporation. IBM, PC/AT, and PS/2 are registered trademarks of International Business Machines Corporation. Microsoft, Windows, MS-DOS and Windows NT are registered trademarks of Microsoft Corporation.

General Notice: Other product and company names used herein are for identification purposes only and may be trademarks of their respective companies.

iv Rev. I

MR Series Technical Reference Manual

Important Safety Information

This section presents important information intended to ensure safe and effective use of this product. Read this section carefully, and store it in an accessible location.

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product.

WARNING:

Warnings must be followed carefully to avoid serious bodily injury.

CAUTION:

Cautions must be observed to avoid minor injury to yourself or damage to your equipment.

Safety Precautions for the IM-800

WARNING:

If you are using 100-127 V power, set the AC voltage select switch to 115. If you are using 200-240 V power, set the AC voltage select switch to 230. (The factory setting is 230.) If the setting is wrong, the system will be damaged and will not operate. (For the standard model)

Unplug the power cable immediately if the IM-800 produces smoke, a strange odor, or unusual noise. Continued use may lead to fire or electric shock. Contact your dealer or an EPSON service center for advice.

Never insert or disconnect the power plug with wet hands. Doing so may result in severe shock.

Do not allow foreign objects to fall into this product. Penetration by foreign objects may lead to fire or shock.

If water or other liquid spills into this product, turn off the front power switch, unplug the power cable immediately, and then contact your dealer or an EPSON service center for advice. Continued usage may lead to fire or shock.

Always supply power directly from a standard domestic power outlet.

Do not place multiple loads on the power outlet (wall outlet). Overloading the outlet may lead to fire.

The equipment must be installed near the electrical outlet, and the outlet must be easily accessible.

Do not attempt to open or disassemble the internal lithium battery. This could result in burns or release of hazardous chemicals.

Rev. I v

Do not charge the internal lithium battery or leave it in a hot place such as near a fire or on a heater because it could overheat and ignite.

When you dispose of the internal lithium battery, insulate it by wrapping the terminals with tape. Mixing the battery with other metals or batteries may lead to fire, heat, or explosion.

Be sure your power cable meets the relevant safety standards and includes a power system ground terminal (PE terminal).

There is a ventilation opening on the right side; do not place any object in front of it. If you set this product upright, be sure the ventilation opening is on the top. Do not place any object on top of the ventilation opening.

Handle the power cable with care. Improper handling may lead to fire or shock.

Do not modify or attempt to repair the cable.

Do not place any object on top of the cable.

Avoid excessive bending, twisting, and pulling of the cable.

Do not place the cable near heating equipment.

Check that the plug is clean before plugging it in.

Be sure to push the prongs all the way in.

Do not use a damaged cable.

Regularly remove the power plug from the outlet and clean the base of the prongs and between the prongs. If you leave the power plug in the outlet for a long time, dust may collect on the base of the prongs, causing a short and fire.

CAUTION:

When replacing the battery, use only an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

Do not connect cables other than those specified in this manual. Doing so may result in fire or improper operation.

Do not connect the unit to electrical outlets that are close to devices that generate voltage fluctuations or electrical noise. In particular, stay clear of devices that use large electric motors.

Always connect the power cable to the IM-800 before plugging it into the wall outlet.

Be sure to push the plug of the power cable all the way into the AC inlet of this product. The plug should make contact with the back of the inlet.

When disconnecting the power cable, hold the plug firmly. Do not tug on the cord itself.

vi Rev. I

MR Series Technical Reference Manual

Be sure to set this product on a firm, stable, horizontal surface. The product may break or cause injury if it falls.

Do not use the unit in locations subject to high humidity or dust levels. Excessive humidity and dust may cause equipment damage, fire, or shock.

Do not use the unit in locations subject to liquids, since this product is not waterproof.

Do not use the product where inflammable fumes of gasoline, benzine, thinner or other inflammable liquids may be in the air. Doing so may cause an explosion or fire.

Do not place heavy objects on top of this product. Equipment may fall or collapse, causing breakage and possible injury.

To ensure safety, unplug this product before leaving it unused for an extended period.

Do not drop, bump, or otherwise subject this product to strong vibration or impact.

Do not block the openings on this product. Be sure not to install the product in a narrow place that is not well ventilated, not to place it on any bedding or carpet and not to put any cloth such as a tablecloth or blanket on it. The openings are provided for the ventilation necessary to ensure reliable operation and protection from overheating or fire.

Be sure to attach all covers after setup. If they are not attached, foreign matter may enter this product and it may not operate correctly.

Never clean the product with thinner, benzine, alcohol, or other such solvent.

Do not use aerosol sprayers containing flammable gas inside or around this product. Doing so may cause fire.

Do not use this product with any voltage other than the specified one. Doing so may lead to fire.

When a power cable for the TM printer is connected, do not short-circuit its connector pins. (For the 24V model)

Do not insert fingers or foreign matter into the CD-ROM disk tray or openings. Doing so may lead to fire, shock, or injury.

Never hold this product by the rear cover, the front panel, or the CD-ROM disk tray. They cannot support the weight of the product, so it may fall onto the floor.

Make sure that the total power requirements of all devices receiving power from this product do not exceed the power limitation. See the specifications for more detailed information.

Be careful not to cut your finger on any edge of the unit.

Be sure to use EPSON supplied DIMMs, HDDs, and CPUs.

Before using a PCI card, it is your responsibility to examine it carefully to confirm whether its specifications conform to the specifications described in this manual. To get the latest information about which PCI board can be used with this product, contact your EPSON dealer.

Rev. I vii

If you turn off the unit, wait at least 10 seconds before you turn it on again.

Safety Precautions for the DM-M820

WARNING:

Turn off the power switch immediately and unplug the DC plug if the DM-M820 or AC Adapter produces smoke, a strange odor, or unusual noise. Continued use may lead to fire or electric shock. Contact your dealer or an EPSON service center for advice.

The DM-M820 contains a glass panel. If the DM-M820 is dropped or treated roughly, the glass may break.

Do not place your LCD Monitor in direct sunlight or near a heat source.

Do not allow foreign objects to fall into this product. Penetration by foreign objects may lead to fire or shock.

If water or other liquid spills into this product, turn off the power switch, unplug the DC plug immediately, and then contact your dealer or an EPSON service center for advice. Continued usage may lead to fire or shock.

CAUTION:

Do not connect cables other than those specified in this manual. Doing so may result improper operation.

Be sure to set this product on a firm, stable, horizontal surface. The product may break or cause injury if it falls.

Do not use the unit in locations subject to high humidity or dust levels. Excessive humidity and dust may cause equipment damage, fire, or shock.

Do not use the unit in locations subject to liquids, since this product is not waterproof.

Do not use the product where inflammable fumes of gasoline, benzine, thinner or other inflammable liquids may be in the air. Doing so may cause an explosion or fire.

To ensure safety, unplug this product before leaving it unused for an extended period.

Do not drop, bump, or otherwise subject this product to strong vibration or impact.

Never clean the product with thinner, benzine or other such solvent.

Do not use aerosol sprayers containing flammable gas inside or around this product. Doing so may cause fire.

If you want to use a compressed air product, such as an air duster, for cleaning during repair and maintenance, use of products containing flammable gas is prohibited.

Be sure to use this product with all covers attached.

Be careful not to cut your finger on any edge of the unit.

viii Rev. I

MR Series Technical Reference Manual

Safety Precautions for the OI-MR01 AC Adapter

WARNING:

Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise. Continued use may lead to fire or electric shock. Immediately unplug the equipment and contact your dealer or a SEIKO EPSON service center for advice.

Never attempt to repair this product yourself. Improper repair work can be dangerous.

Never disassemble or modify this product. Tampering with this product may result in injury, fire, or electric shock.

Never insert or disconnect the power plug with wet hands. Doing so may result in severe shock.

Do not allow foreign matter to fall into the equipment. Penetration of foreign objects may lead to fire or shock.

If water or other liquid spills into this equipment, unplug the power cable immediately, and then contact your dealer or a SEIKO EPSON service center for advice. Continued usage may lead to fire or shock.

Do not place multiple loads on the power outlet (wall outlet). Overloading the outlet may lead to fire.

Always supply power directly from a standard domestic power outlet.

Handle the power cable with care. Improper handling may lead to fire or shock.

Do not modify or attempt to repair the cable. Do not place any object on top of the cable.

Avoid excessive bending, twisting, and pulling of the cable. Do not place cord near heating equipment.

Check that the plug is clean before plugging it in. Be sure to push the prongs all the way in.

If the cable becomes damaged, obtain a replacement from your dealer or a SEIKO EPSON service center.

Rev. I ix

CAUTION:

Be sure your power cable meets the relevant safety standards and includes a powersystem ground terminal (PE terminal).

Be sure to use this product only with a DM-M820 LCD unit. Do not connect it to equipment from other manufacturers. Use this product only for its intended application.

Improper usage may lead to equipment damage, fire, or shock.

Be sure to set this unit on a firm, stable, horizontal surface. Product may break or cause injury if it falls.

Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may cause equipment damage, fire, or shock.

Do not place heavy objects on top of this product. Never stand or lean on this product. Equipment may fall or collapse, causing breakage and possible injury.

To ensure safety, please unplug this product prior to leaving it unused for an extended period.

Be sure the product is not covered with any fabric, such as a blanket or tablecloth, during use. This may cause overheating inside the product and lead to fire.

x Rev. I

MR Series Technical Reference Manual

About this Manual

Aim of the Manual

This manual was created to provide all information necessary for system planning, design, installation, application, and service of the MR series for designers and developers of POS systems and for servicers of the products.

Manual Contents

The manual is made up of the following sections:

Chapter 1 Features and Overview

Chapter 2 Setup for the IM-800 and the DM-D820

Chapter 3 Hardware Specifications

Chapter 4 OS and Drivers

Chapter 5 BIOS Functions

Chapter 6 Operation of the IM-800 and the DM-D820

Chapter 7 Maintenance and Adjustment

Chapter 8 Troubleshooting

Chapter 9 Disassembly and Assembly

Appendix A Jumper Settings

Appendix B Parts Information

Related Documentation

Documents related to the MR Series are listed below.

Name of document Description

IM-800 User’s Manual Provides information to enable POS operators to use the

DM-M820 User’s Manual Provides information to enable POS operators to use the

OI-MR01 User’s Manual Provides information to enable POS operators to use the

IM-800 safely and correctly.

DM-M820 safely and correctly.

AC Adapter OI-MR01 safely.

Rev. I xi

Revision Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Key to Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Safety Precautions for the IM-800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Safety Precautions for the DM-M820 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii

Safety Precautions for the OI-MR01 AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

About this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Aim of the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Manual Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Chapter 1 Features and Overview

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

IM-800 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

DM-M820 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Model Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

IM-800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

DM-M820 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Part Names for IM-800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Part Names for DM-M820 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

IM-800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

DM-M820 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11

AC Adapter (OI-MR01)* . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12

Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

IM-800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

DM-M820 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13

Chapter 2 Setup for the IM-800 and the DM-M820

Setting the AC Voltage for the IM-800 (For the Standard model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

IM-800 Installation Positions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Installing the DM-M820 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Cable Arrangement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Connecting the DM-M820 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Connector Cables for a DM-M820 with a Touch Panel and MSR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Connector Cables for a DM-M820 with a Touch Panel and without an MSR . . . . . . . . . . . . . . . . . . . . . . 2-3

Connector Cables for a DM-M820 with No Touch Panel and No MSR . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Connecting the Power Cable for AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

IM-800 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Connecting Other Peripheral Devices to the IM-800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Serial Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Connecting a Serial Modem to the IM-800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

USB Device Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Keyboard and Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

PCI Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Connecting the Power Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Attaching the Rear Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

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MR Series Technical Reference Manual

Chapter 3 Hardware Specifications

Hardware Block Diagram for IM-800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

DMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

System Interrupts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2

Configuration of Circuit Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

Main Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

Riser Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

COM Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

DC24V Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

PCI Slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5

Standard model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-5

24V model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6

Power Supply Capacities to Each Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6

Lithium Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7

MAC Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7

Chapter 4 OS and Drivers

Outline of This Chapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Drivers and Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Windows 2000 Pre-Installed Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4

Directory Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6

Windows 2000 Setup Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6

Installing the MSR Utility for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-8

Recovering the OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9

Windows 98 Pre-Installed Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-11

Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-11

Directory Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12

Windows 98 Set-Up Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13

Installing the MSR Utility for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13

Recovering the OS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-14

Installation for Windows XP Professional Locally Procured Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16

Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-16

Installing the Serial Port Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-17

Installing the Touch Panel Driver, MSR Utility and the Other Devices . . . . . . . . . . . . . . . . . . . . . . . . . . .4-18

Installation for Windows 2000 Professional Locally Procured Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-19

Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-19

Installing the Intel Chipset Diver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22

Installing the Network Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-22

Installing the Display Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-24

Installing the Sound Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-24

Installing the Serial Port Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-25

Installing the Touch Panel Driver, MSR Utility and the Other Devices . . . . . . . . . . . . . . . . . . . . . . . . . . .4-25

Installation for Windows NT Locally procured edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-26

Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-26

Installing the Network Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-27

Installing Service Pack 6a . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-31

Ultra DMA Setting for the HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Installing the Display Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-32

Installing the Sound Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-32

Installing the Serial Port Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-33

Installing the Touch Panel Driver, MSR Utility and the Other Devices . . . . . . . . . . . . . . . . . . . . . . . . . . .4-33

. . . . . . . . . . .4-31

Rev. I xiii

Installation for Windows 98 Locally Procured Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34

Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34

Setup Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35

Installing the Chipset Driver for Intel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35

Ultra DMA Setting for the HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-36

Installing the Network Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37

Installing the Display Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39

Installing the Sound Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39

Installing the Serial Port Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-40

Installing the Touch Panel Driver, MSR Utility and the Other Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-40

Installation for MS-DOS Locally Procured Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-41

Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-41

Installing the CD-ROM Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42

Installing the Network Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42

Installing the Serial Port Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-44

Installing the Touch Panel Driver, MSR utility and the Other Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-44

Installation of Other Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-45

Installing the Touch Panel Driver for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-45

Installing the Touch Panel Driver for MS-DOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-49

Installing the MSR Utility for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-50

Installing the MSR Utility for MS-DOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-51

Setting of Windows and Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-51

Touch Panel Driver for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-51

Touch Panel Driver for MS-DOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-72

HDD Power Down Timer Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-73

MSR Utility for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-77

Automatic Definition Data Setting Utility for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-79

MSR Utility for MS-DOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-82

Automatic Definition Data Setting Utility For MS-DOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-87

Chapter 5 BIOS Functions

HDD Power Down Timer Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

BIOS Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Operating Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

The help display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Changing settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

BIOS Setup Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Standard CMOS Features Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4

Advanced BIOS Features Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7

Advanced Chipset Features Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-10

Integrated Peripherals Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-11

POWER MANAGEMENT SETUP Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13

Supplementary Explanation for Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15

PNP/PCI Configurations Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-19

Defaults and Selectable Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20

Standard CMOS Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-20

Advanced BIOS Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23

Advanced Chipset Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25

Integrated Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26

POWER MANAGEMENT SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-28

PNP/PCI Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-29

Setting a Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Device Diagnostics Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-30

. . . . . . . . . . . . . . . . . 5-30

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Chapter 6 Operation of the IM-800 and the DM-M820

IM-800 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

Force Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

LEDs for IM-800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

LEDs on Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

Opening and Closing of the CD/FDD Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2

CD-ROM Emergency Ejection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2

Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2

DM-M820 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2

Indicators for DM-M820 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3

LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3

Beep (only for models with an MSR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3

DM-M820 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3

Adjusting the View Angle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-3

How to Use a Touch Panel (for the Touch Panel Model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4

How to Read a Magnetic Stripe Card (for the Model with an MSR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-4

Chapter 7 Maintenance and Adjustment

Cleaning the IM-800 Front Panel Ventilation Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1

Display Adjustment for DM-M820 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1

Determining which procedure to use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1

Display Adjustment (SERIAL NO. *xxxx00xxxx*) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2

Display Adjustment (SERIAL NO. *xxxx01xxxx*) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-4

Touch Panel Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-7

Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-7

MS-DOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-7

Maintenance for AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-8

Chapter 8 Troubleshooting

Flow of Troubleshooting Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

Preparations for Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2

Problems and Possible Causes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2

System Unable to Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-3

Power Management Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6

System Clock Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6

Memory Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-7

Floppy Disk Drive Unit Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-8

HDD Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-8

CD-ROM Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-9

Network Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-10

Speaker Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-11

LCD Display Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-11

Touch Panel Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-12

Printer Unit Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-14

Serial Port, Parallel Port, USB Port, and Keyboard/Mouse Port Faults . . . . . . . . . . . . . . . . . . . . . . . . . . .8-15

Faults that are Difficult to Diagnose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-16

Power Supply Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-17

MSR Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-19

POST Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-20

Procedures for Testing the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-23

Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-23

Rev. I xv

Chapter 9 Disassembly and Assembly

Disassembly and Assembly of the DM-M820 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

Determining which procedure to use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-2

Precautions Before Assembly and Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-3

Conceptual Work Diagram for DM-M820 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4

Disassembling the Base Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5

Base Assembly(117) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-5

Removing the Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8

Rear Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-8

Front Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-9

Removing the Components (SERIAL NO. *xxxx00xxxx*) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10

MSR Assembly or LED Circuit Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-10

Rear Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11

Removing the Front Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-12

Rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-13

Touch Panel Circuit Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-14

LCD Circuit Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-15

Inverter Circuit Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17

Removing the Touch Panel Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-18

Removing the Touch Panel Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-22

LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-24

Switch Circuit Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-25

Removing the Components (Later the SERIAL NO. *xxxx01xxxx*) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-27

MSR Assembly or LED Circuit Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-27

Rear Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-28

Removing the Front Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-29

Rear panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-30

Touch Panel Circuit Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-31

LCD Circuit Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-32

Inverter Circuit Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-33

DC Jack Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-34

Removing the Touch Panel Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-35

LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-37

Switch Circuit Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-39

Disassembly and Assembly of the IM-800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-40

Conceptual Work Diagram for IM-800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-41

Removing the IM-800 Rear Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42

Removing the Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42

IM-800 Upper Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-42

Removing the Compornents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-43

Riser Frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-43

COM Port Circuit Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-44

PCI Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-44

RAID Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-45

Riser Circuit Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-46

CD/FDD Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-49

CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-51

FDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-52

HDD bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-53

3.5”HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-55

2.5”HDD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-60

System Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-61

Switch cable assembly (218) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-62

CPU Cooler and CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-63

Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-65

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-67

Main Circuit Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-69

. . . . . . . . . . . . . . . . . . . . 9-57

xvi Rev. I

MR Series Technical Reference Manual

Appendix A Jumper Settings

IM-800 Jumper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1

2.5”HDD Jumper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1

DM-M820 Jumper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2

Jumper settings for the touch panel board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2

LED of DM-M820 T/P board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2

Appendix B Parts Information

Part Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-1

Part List DM-M820-013/023/113/123 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-2

DM-M820-013/023/113/123 Case Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-3

DM-M820-013/023/113/123 Component Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-4

DM-M820-013/023/113/123 Base Unit Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-5

Parts list DM-M820-014/024/114/124 (SERIAL NO. *xxxx00xxxx*) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-6

DM-M820-014/024/114/124 (SERIAL NO. *xxxx00xxxx*) Case Block . . . . . . . . . . . . . . . . . . . . . . . . . . .B-8

DM-M820-014/024/114/124 (SERIAL NO. *xxxx00xxxx*) Component Block . . . . . . . . . . . . . . . . . . . . .B-9

DM-M820-014/024/114/124 (SERIAL NO. *xxxx00xxxx*) Base unit Block . . . . . . . . . . . . . . . . . . . . . . . .B-10

Parts list DM-M820-014/024/114/124 (Later the SERIAL NO. *xxxx01xxxx*) . . . . . . . . . . . . . . . . . . . . . . . . .B-11

DM-M820-014/024/114/124 (Later the SERIAL NO. *xxxx01xxxx*) Case Block . . . . . . . . . . . . . . . . . . .B-13

DM-M820-014/024/114/124 (Later the SERIAL NO. *xxxx01xxxx*) Component Block . . . . . . . . . . . . .B-14

DM-M820-014/024/114/124 (Later the SERIAL NO. *xxxx01xxxx*) Base unit Block . . . . . . . . . . . . . . .B-15

Parts list DM-M820-015/025/115/125 (SERIAL NO. *xxxx00xxxx*) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-16

DM-M820-015/025/115/125 (SERIAL NO. *xxxx00xxxx*) Case Block . . . . . . . . . . . . . . . . . . . . . . . . . . .B-18

DM-M820-015/025/115/125 (SERIAL NO. *xxxx00xxxx*) Component Block . . . . . . . . . . . . . . . . . . . . .B-19

DM-M820-015/025/115/125 (SERIAL NO. *xxxx00xxxx*) Base unit Block . . . . . . . . . . . . . . . . . . . . . . . .B-20

Parts list DM-M820-015/025/115/125 (Later the SERIAL NO. *xxxx01xxxx*) . . . . . . . . . . . . . . . . . . . . . . . . .B-21

DM-M820-015/025/115/125 (Later the SERIAL NO. *xxxx01xxxx*) Case Block . . . . . . . . . . . . . . . . . . .B-23

DM-M820-015/025/115/125 (Later the SERIAL NO. *xxxx01xxxx*) Component Block . . . . . . . . . . . . .B-24

DM-M820-015/025/115/125 (Later the SERIAL NO. *xxxx01xxxx*) Base unit Block . . . . . . . . . . . . . . .B-25

Parts list (IM-800 for 3.5”HDD Model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-26

IM-800 for 3.5”HDD Model Component Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-28

Parts list (IM-800 24V model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-29

IM-800 24V for 3.5”HDD Model and Speaker Model Component Block . . . . . . . . . . . . . . . . . . . . . . . . . .B-31

Parts list (IM-800 for 2.5”HDD Model and Speaker Model) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-32

IM-800 for 2.5”HDD Model and Speaker Model Component Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .B-34

Rev. I xvii

xviii Rev. I

MR Series Technical Reference Manual

Chapter 1

Features and Overview

Features

The MR is a modular-type POS terminal consisting of a base unit, which is the IM-800, and a display unit, which is the DM-M820. The IM-800 and the DM-M820 are also sold separately.

IM-800 Features

❏ IBM® PC/AT® compatible

❏ Intel

❏ Two 168-pin DIMM sockets are ready for installation of a maximum 512 MB of memory

❏ An LCD unit (DM-M820) exclusive to the MR can be connected

❏ A 3.5-inch floppy disk drive is available

Celeron™ (FC-PGA/FC-PGA2 package) can be used. Either a 733 MHz or a 1.2 GHz

Celeron is factory installed.

❏ A 3.5-inch hard disk drive or two 2.5-inch hard disk drive is available

❏ A CD-ROM drive or CD-R/RW drive is available as a factory option

❏ An Ethernet controller for 10Base-T/100Base-TX is installed as standard equipment

❏ Four serial interface ports are provided

❏ One PCI slot is provided

❏ A power supply for a TM printer is provided (For the 24V model)*1

❏ Cables on the rear of the IM-800 can be covered by the included cable cover

❏ A small footprint with maximum dimensions of 315 × 365 × 88 mm (W × D × H) {12.4 × 14.4

× 3.5"} (including rear cover)

*1 Applies only with the TM Printer Power Supply model.

DM-M820 Features

The DM-M820 is an LCD unit designed to be connected to an EPSON PC-POS system.

❏ 800 × 600 dots resolution using a 12.1 inch color TFT LCD

❏ A tilt mechanism for easy positioning of the screen viewing angle

❏ A cable cover or a unified cable performs cable management effectively

❏ Display settings of the LCD and the brightness of the backlight can be adjusted.

❏ A stain-resistant touch panel is used.*1

❏ Input by finger touch using the resistive film type of touch panel.*2

❏ An MSR unit can read ISO/JIS Track 1, 2, or 3 (only for models with an MSR unit) *3

Rev. I Features and Overview 1-1

❏ Power is supplied from the IM-800 or the OI-MR01 AC Adapter. The AC Adapter is used if

the DM-M820 is bought by itself instead of with an IM-800.

*1 Applies only to models with a stain-resistant Touch Panel. *2 Applies only to models with a Touch Panel. *3 Applies only to models with an MSR, which is sold only with the IM-800.

Model Configurations

The MR is composed of the IM-800 and the DM-M820.

IM-800

CPU 733MHz, 1.2GHz

HDD One 3.5" HDD, Two 2.5" HDDs

CD-ROM drive CD-ROM drive, CD-R/RW drive, Without

Power Supply For the standardmodel 145W ATX Power supply

Power Supply Withe the TM Printer

Power Supply model

Speaker With, Without

Case Color Epson cool white, Epson dark glay

180W ATX Power supply with 24V

DM-M820

MSR With, Without

Touch Panel With, Without

Back light 2 lights*

Case Color Epson cool white, Epson dark glay

AC Adapter With sold only the DM-M820 model

* The OLD model has 1 light.

The IM-800 and the DM-M820 are sold separately, but the DM-820 model with MSR is sold only with the IM-800.

1-2 Features and Overview Rev. I

Part Names for IM-800

Front view

MR Series Technical Reference Manual

USB ports

CD/FDD cover

With CD/FDD cover open

CD-ROM drive(option)

FDD LED

CD-ROM LED

Power switch

CD-ROM eject button

Power LED

Eject hole

HDD LED

FDD unit

Ventilation opening

FDD eject button

Rev. I Features and Overview 1-3

Rear Cover

Rear cover

Rear view(Standard model)

Mouse

Keyboard

COM1 port

LPT port

Rear view(24V model)

DC 24V output (for TM printer)

COM2 port

Display port

Ethernet port

COM2 port

Line-out output

USB port

PCI slot

COM3 port

Line-in input

COM3 port

Mic input

DC 12V output (for DM-M820)

COM4 port

DC 12V output

AC voltage select switch

AC Inlet

Mouse

Keyboard

COM1 port

LPT port

Display port

Ethernet port

Line-out output

USB port

Line-in input

Mic input

AC Inlet

COM4 port

1-4 Features and Overview Rev. I

Inside view(for the Standard model)

COM Port Circuit Board Assembly

PCI card

MR Series Technical Reference Manual

Rear Side

CPU

Power Supply

HDD

Speaker

(for the Speaker model)

Inside view(for the 24V model)

COM Port Circuit Board Assembly

PCI card

Power Supply

DIMM

CD-ROM Drive

FDD

Front Side

Rear Side

DC 24V Board

CPU

DIMM

CD-ROM Drive

HDD

Speaker

(for the Speaker model)

Front Side

FDD

Rev. I Features and Overview 1-5

Part Names for DM-M820

Model with MSR

MSR unit**

Model without MSR

LCD / touch panel*

Function control buttons

Adjustment control

Power switch

Power-On LED

Card Slot**

LED for MSR**

LCD / touch panel*

Function control buttons

Adjustment control

Power switch

Power-On LED

1-6 Features and Overview Rev. I

Rear view

LCD stand

Stand tab

Cable A / Cable B / Cable C /

Cable A (with a touch panel and an MSR)

MR Series Technical Reference Manual

Display connector

DC plug

Serial port connector

PS/2 keyboard connector for IM-800

PS/2 keyboard connector for keyboard

Rev. I Features and Overview 1-7

Cable B (without a touch panel and an MSR)

Cable C (with a touch panel, without an MSR)

Display connector

DC plug

Serial port connector

DC plug

Display connecter

AC Adapter (OI-MR01)

DC plug

* Applies only to models with a touch panel. ** Applies only to models with an MSR.

Power LED

AC inlet

1-8 Features and Overview Rev. I

MR Series Technical Reference Manual

Specifications

IM-800

Item Specifications

CPU Usable CPU types *1) Celeron 733 MHz or 1.2 GHz

Socket 370-pin socket

Memory Main memory *2) 168-pin DIMM slots × 2

BIOS ROM 512KB

Chipset Intel 810E2 chipset

Video controller Built-in chipset

IO controller Winbond W83627F (controls FDD, COM1/2, PS/2, and parallel

Mass storage FDD One 3.5" floppy drive (1.44MB / 720KB)

HDD One 3.5" HDD or Two 2.5" HDD

3.3V PC100 SDRAM / Maximum 512MB

interface) ITE IT8872F (controls COM3/4)

IDE interface / Ultra DMA/33/66/100

CD-ROM drive A CD-ROM or CD-R/RW optionally installed in factory, IDE

Interface LAN (Ethernet) 10BASE-T/100BASE-TX is installed, "Wake On LAN" is

Interface Keyboard One PS/2-type (6-pin mini-DIN)

Mouse One PS/2-type (6-pin mini-DIN)

Serial *3) Four ports (9-pin D-sub male)

Parallel One port (D-sub 25-pin female) SPP/EPP/ECP supported

Display One port (D-sub 15-pin female)

USB *4) Two ports on the front and two ports on the rear.

Audio LINE IN, LINE OUT, microphone terminals

DC12V output *5) *8) One (+12V / 3A) for DM-M820

DC 24V output*8) One (+24V / 2A) for EPSON TM Printer

Expansion slot PCI slot One slot (PCI version 2.2 compliant)

Internal speaker *6) Built-in monaural speaker

Audio function *6) AC'97 audio CODEC supported

Backup battery For the Lithium non-rechargeable battery the RTC and the

BIOS ACPI 1.0b / APM 1.2 / Plug & Play / DMI

OS *7) MS-DOS, Windows 98, Windows NT, Windows 2000, Windows XP

interface, can be set as boot drive

supported.

+5V or +12V can be output to COM3 or COM4.

External line input/output, with a microphone terminal

RTC's built-in CMOS RAM when AC power is not supplied. Battery type: CR2032 Battery life: Approximately 5 years

Diagnostics Utility are supported

Rev. I Features and Overview 1-9

Item Specifications

Lithium battery The IM-800 is internally equipped with a Lithium non-rechargeable

Power supply Standard

model

Input voltage *8) AC input voltage can be changed with a switch.

battery that supplies the backup voltage to the RTC and the RTC's builtin CMOS RAM when AC power is not supplied. The battery can be exchanged easily because the battery is connected through the socket. Battery type: CR2032 Battery life: Approximately 5 years

145W ATX power supply is built in

Low range: 100-127 VAC / 3.5 A (max.) High range: 200-240 VAC / 2 A (max.)

Frequency 50 / 60 Hz

24V model

Input voltage *8) 100-127 VAC / 4 A (max.)

180W ATX power supply is built in

200-240 VAC / 2 A (max.)

Frequency 50 / 60 Hz

Case Size 315(W) × 280(D) × 88(H) mm (excluding the rear cover)

{12.4 × 11 × 3.5"}

315(W) × 365(D) × 88(H) mm (including the rear cover)

{12.4 × 14.4 × 3.5"}

Color Epson cool white

Epson dark gray

Environmental conditions

Condition: Operating range Storage range Temperature: 5 to 35°C {41 to 95°F} –10 to 50°C {14 to 122°F} Humidity (RH): 30 to 80% non-condensing 30 to 90% non-condensing

*1: The Celeron (533 MHz or less) with a PPGA package is not supported. *2: ECC is not supported. *3: If the COM3/4 is used, you need to install the serial driver from the Driver CD-ROM for the IM-800. *4: The USB interface is not supported with MS-DOS, or Windows NT. (The keyboard or mouse is supported with the BIOS.) *5: The LCD outlet must not be connected to a peripheral other than the DM-M820.· *6: The internal speaker is not supported by the onboard sound controller.(There is a model that can output sound through the

internal speaker.) *7: There are some limitations with each OS. Refer to Chapter 4 “OS and Drivers.” *8: A switch to cut the AC power off is not available.

1-10 Features and Overview Rev. I

MR Series Technical Reference Manual

DM-M820

Item Specification

LCD Size 12.1"

Type Color TFT

Resolution 800 × 600 dots

Color 262,144 colors

Input signal 0.7V p-p, 75 ohm

Scanning frequency Horizontal 24 to 69KHz, Vertical 50 to 85 Hz

Dot clock frequency Max. 80MHz

View angle Horizontal

direction

Vertical direction From the top 30º (typ.) to the bottom 10º (typ.)

Backlight Old Backlight

Standard model

Backlight Standard model (Old Backlight High brightness model)

Touch panel*1 Method Resistive film (touch with finger)

Surface solidity 3H or more (JIS K-5400)

Positioning accuracy ±1.5 % maximum

MSR*2 Supported cards ISO 7811, JIS X6301 Type

Reading direction Bidirectional

Supporting MSR firmware Ver 3.04 or later

External interface DC Jack, Serial port connector*1, Display connector,

Indicator With an MSR POWER LED, LED for MSR

Without an MSR POWER LED

AC Adapter POWER LED

Power supply +12V (supplied through the DC cable from the IM-800

Tilting angle From 0º to 90º

Case color Epson cool white

Dimensions 320 × 340 × 200 mm (W × H × D) {12.6 × 13.4 × 7.9"}

Number of lamps 1 lamp

Brightness 150 cd/m

Life

Number of lamps 2 lamp

Brightness 275 cd/m

Life

(Can emulate 16 M color display using the dithering function)

From the left 45º (typ.) to the right 45º (typ.)

min. (except touch panel)

100 cd/m

20,000 hours or more (at 25 ± 5°C {77 ± 9°F}) Initial brightness reduced to half

50,000 hours or more (at 25 ± 5°C {77 ± 9°F}) Initial brightness reduced to half

PS/2 connectors × 2 (for a PS/2 keyboard and the IM-

800)*2

or AC Adapter OI-MR01)

Epson dark gray

min. (including touch panel)

min. (except touch panel)

I tracks 1, 2, 3

Rev. I Features and Overview 1-11

Item Specification

Mass Approximately 5.0 kg {3.3 lb}

Environmental conditions Condition: Operating range Storage

Others Connection to the IM-800 through an exclusive DC

*1 Applies only to models with a touch panel.

*2 Applies only to models with an MSR unit.

range Temperature: 5 to 35°C {41 to 95°F} –10 to 50°C {14 to 122°F} Humidity (RH): 30 to 80% non-condensing 30 to 90% non-condensing The unit is not water resistant.

cable. A button on the right side of the panel lets you adjust the backlight brightness.

AC Adapter (OI-MR01)*

Item Specification

Input 90 -264 VAC / 1.5 A (max.)

Frequency 47 -63 Hz

Output 12VDC / 3 A (max.)

Protection function

Dimensions 110 × 62 × 33 mm (W × H × D) {4.3× 2.4 × 1.3"}

Over voltage protection function

Circuit breaker Manual reset

Built-in

* The AC Adapter is used if the DM-M820 without MSR model is used without an IM-800.

1-12 Features and Overview Rev. I

MR Series Technical Reference Manual

Dimensions

IM-800

Dimensions: 315 (W) × 280 (D) × 88 (H) mm {12.4 × 11 × 3.5"} (excluding the rear cover)

315 (W) × 365 (D) × 88 (H) mm {12.4 × 14.4 × 3.5"} (including the rear cover)

280

365

DM-M820

250 mm

(excluding the rubber feet)

[Units : mm]

315

340 mm

200 mm

305 mm

320 mm

Rev. I Features and Overview 1-13

Underside of Base

The dotted circle is the position and size of the hole in the table required if the DM-M820 is mounted on a table with the cable going down rather than out of the back of the LCD stand.

102

200

240

1-14 Features and Overview Rev. I

MR Series Technical Reference Manual

Chapter 2

Setup for the IM-800 and the DM-M820

Setting the AC Voltage for the IM-800 (For the Standard model)

If you are using 100-127 V power, set the AC voltage switch to 115. If you are using 200-240 V power, set the AC voltage switch to 230. (The factory setting is 230.) If the setting is wrong, the system will be damaged and will not operate.

Follow these steps:

1. Remove the warning sheet.

2. Set the AC voltage select switch.

IM-800 Installation Positions

You can install the unit in either of the positions shown. The rubber feet are used only when the unit is installed horizontally. Attach the rubber feet to the indentations on the bottom of the unit.

WARNING:

If you set this product upright, be sure the ventilation opening is on the top. Do not place any object on top of the ventilation opening. If the ventilation opening is blocked, the product can be damaged by overheating.

If you install this product horizontally, never place any object within 3 cm {1.2"} of the ventilation openings on the front, side, and rear. If the ventilation opening is blocked, the product can be damaged by overheating.

Rev. I Setup for the IM-800 and the DM-M820 2-1

If the IM-800 is placed horizontally with the rear cover installed, attach the rubber feet that are included or leave at least 1 cm {0.4"} of space from the bottom of the rear cover.

1cm or more

Installing face

Do not put anything that weighs more than 20 kg {44 lb} on the IM-800 when it is installed horizontally.

Installing the DM-M820

Cable Arrangement

When you plan your installation of the DM-M820, consider the cable that comes out of the base. There are two ways you can arrange the cable:

❏ Make a hole in the surface on which you will place the unit and run the cable through the

hole (A in the illustration below).

❏ Remove the tab from the back of the LCD stand and run the cable out of the back of the LCD

stand (B in the illustration below).

CAUTION:

If burrs are left after the tabs are removed, they may cause cuts or scratches. Remove the burrs with a nipper or file.

2-2 Setup for the IM-800 and the DM-M820 Rev. I

MR Series Technical Reference Manual

Connecting the DM-M820

Be sure to unplug the power cable for the IM-800 or PC before you connect the cables for the DM-M820.

Connectors on the IM-800

Keyboard out

Serial port connectors

Display connector

Connector Cables for a DM-M820 with a Touch Panel and MSR

❏ DC plug Connects to the 12 VDC output of the IM-800.

❏ Display connector Connects to the display port of the IM-800.

❏ Serial port connector Connects to the touch panel COM1 or COM2 port.

Note:

If you are using a DM-M820 with a touch panel, be sure to connect the serial port connector to COM1 or COM2. Do not use COM3 or COM4.

DC plug

Also if you are using a DM-M820 with a touch panel, do not install a mouse driver. Installing a mouse driver can prevent the touch panel from working.

❏ Keyboard

out Connects the keyboard out to the IM-800 keyboard port.

Note:

Be sure not to connect to the mouse port.

❏ Keyboard

in If you are using an external PS/2 keyboard, connect it to the keyboard

in connector.

Connector Cables for a DM-M820 with a Touch Panel and without an MSR

❏ DC plug Connect to the 12 VDC output on the IM-800 or the AC adapter

(OI-MR01).

❏ Display connector Connect to the display port on the IM-800 or PC.

❏ Serial port connector Connect to the COM port for the touch panel on the IM-800 or PC.

Rev. I Setup for the IM-800 and the DM-M820 2-3

Note:

If you are using a DM-M820 with a touch panel, be sure to connect the serial port connector to COM1 or COM2. Do not use COM3 or COM4.

Also if you are using a DM-M820 with a touch panel, do not install a mouse driver. Installing a mouse driver can prevent the touch panel from working.

Connector Cables for a DM-M820 with No Touch Panel and No MSR

❏ DC plug Connect to the 12 VDC output of the IM-800 or AC adapter

(OI-MR01).

❏ Display connector Connect to the display port of the IM-800 or PC.

Connecting the Power Cable for AC Adapter

Be sure to push the end of the power cable all the way into the AC inlet. The fitting on the power cable should make contact with the back of the inlet.

CAUTION:

Do not use the DC plug on a system other than the IM-800 or the OI-MR01 (AC adapter). The DC plug on the exclusive cable is designed only for the IM-800 or the OI-MR01 (AC adapter).

IM-800 Connectors

The illustration below shows all the connectors on the back of the IM-800. In addition, there are two USB connectors on the front. (See Chapter 1.)

Be sure to unplug the power cable from the IM-800 before you connect these cables.

Standard model

Mouse

Keyboard

COM1

LPT

COM2

Display

Ethernet

PCI slot

Line-out

USB

COM3

Line-in

Mic input

12 VDC output for DM-M820

AC Inlet

COM4

2-4 Setup for the IM-800 and the DM-M820 Rev. I

With the TM Printer Power Supply model

MR Series Technical Reference Manual

Mouse

Keyboard

COM1

LPT

COM2

Display

Ethernet

PCI slot

Line-out

USB

COM3

Line-in

Mic input

COM4

Connecting Other Peripheral Devices to the IM-800

These are general instructions for the types of peripherals you may want to use.

CAUTION:

12 VDC output for DM-M820

AC Inlet

The12 VDC output is an exclusive power supply for the DM-M820. Do not use it for other peripheral devices.

Serial Device Information

If you use COM3 or COM4, you must install the serial driver from the driver CD-ROM for the IM-800, included with the IM-800.

Either + 5 V or +12 V can be output to COM3 or COM4. See Appendix A, “Jumper Settings.”

Connecting a Serial Modem to the IM-800

If you are using a serial modem with the IM-800, be sure to connect the modem to COM1 or COM2. Do not use COM3 or COM4.

USB Device Information

There are four USB ports, two on the front and two on the back.

You cannot use USB devices if you are using either MS-DOS or Windows NT.

Rev. I Setup for the IM-800 and the DM-M820 2-5

Keyboard and Mouse

To use a USB keyboard or mouse under MS-DOS or Windows NT, set USB keyboard support or USB mouse support in the Integral Peripheral section of the BIOS setup.

Using a PS/2 mouse

To use a PS/2 mouse, you must be sure that USB mouse support in the Integrated Peripheral section of the BIOS is set to Disabled (which is the factory setting).

TM-Printer

Use the dedicated power supply for the power supply of the TM-Printer. (For the standard model)

Connect the power supply of the TM-Printer to the DC24V Output using the DC cable. (For the 24V model)

PCI Cards

See the PCI information in Chapter 3, “Hardware Specifications,” and Chapter 9, “Disassembly and Assembly.”

Connecting the Power Cable

When AC power is supplied, a minute electric current flows through the IM-800. Therefore, before connecting peripherals and cables to this product, unplug the AC cord.

WARNING:

Never insert or disconnect the power plug with wet hands. Doing so may result in severe shock.

Always supply power directly from a standard domestic power outlet.

Do not place multiple loads on the power outlet (wall outlet). Overloading the outlet may lead to fire.

The equipment must be installed near the electrical outlet, and the outlet must be easily accessible.

Be sure your power cable meets the relevant safety standards and includes a power system ground terminal (PE terminal).

2-6 Setup for the IM-800 and the DM-M820 Rev. I

MR Series Technical Reference Manual

Attaching the Rear Cover

The rear cover makes the back of the system look neat and protects the cables.

1. When you want the cables to exit the top of the rear cover, use pliers to break out the tabs.

CAUTION:

If burrs are left after the tabs are removed, they may cause cuts or scratches. Remove the burrs with a cutter or file.

2. Remove the screw from the lower right corner of the back of the unit.

3. Fit the tabs on the rear cover as shown below.

tabs

4. Attach with three screws, including the one you removed, in the locations shown below.

Rev. I Setup for the IM-800 and the DM-M820 2-7

2-8 Setup for the IM-800 and the DM-M820 Rev. I

Chapter 3

Hardware Specifications

Hardware Block Diagram for IM-800

I2C Bus

RTC

Battery

RJ-45

& LED

Clock

Generator

ICS9248-9

66/100/133 MHz

S-DRAM

PC100

DIMM 168

Pins X 2

I2C Bus

PHY

82562ET

CPU

Socket 370

HOST Bus

810E

GMCH

(North Bridge)

82810E

Hub Link

ICH2

(South Bridge)

FW82801BA

MAC

MR Series Technical Reference Manual

Main Board

VRM 8.5

DC/DC

ISL6524

USB Port 0

USB Port 1

USB Port 2

USB Port 3

PCI Bus PCI Bus

HDD Power FDD Power CD Power DC Jack Power

VGA

CRT

USB

Header

ATX Power Supply Unit

ATX 20 Pins Power Connector

Power Button

Power/HDD LED

BOX Header

Rear

USB

Front

USB

24V Output

MIC L_Out L_In

Keyboard

Mouse

COM1

COM2

CODEC AD1887

FWH (BIOS)

Firmware Hub

512K Byte

49LF004

/ 82802AB

FWH

LPC Interface

PS-2 Keyboard

PS-2 Mouse

COM 1

COM 2

AC Link

LPC

Super I/O

Winbond

W83627F

QFP-128

ATA-33/66/100

IDE

Primar

Secondary IDE

SPKR

Beep

Floppy

Parallel

1st IDE

2nd IDE

Speaker

FDD

LPT

CPU Fan

System Fan

Riser Board Slot

Low Profile

PCI Slot

+12V

+5V ITE PCI

Bridge

IT8872F

+12V

+5V

+12V

Riser Board

Standard

PCI Slot

COM Board

COM 3

COM 4

DC Jack fo LCD

Rev. I Hardware Specifications 3-1

DMA

The IM-800 supports seven DMA channels. Channels 0, 1, 2, and 3 provide 8-bit data transfers; channels 4, 5, 6, and 7 provide 16-bit data transfers. The IM-800 uses channel 2 for the floppy disk drive controller and releases the other channels to the other devices. The following table lists the DMA channel allocation.

DMA channels

Controller Channel Application

DMA1 8 bits 0 (Spare)

1(Spare*)

2 Floppy disk drive controller

3(Spare*)

DMA2 16 bits 4 Controller 1 cascade

5(Spare)

6(Spare)

7(Spare)

* When LPT1 is in ECP mode, use one of these channels.

System Interrupts

The system connects 2 8259A-equivalent interrupt controllers in cascade and has 15 levels of interrupts, besides NMIs. The following table shows the application for each interrupt. Change the system interrupts with the BIOS setup program or Plug & Play function.

System interrupts

Controller 1 Controller 2 Application Changeable?

IRQ0 Timer NO

IRQ1 Keyboard NO

IRQ2 Controller 2 cascade NO

IRQ8 RTC NO

IRQ9 Not used *

IRQ10 Not used *1 OK

IRQ11 Not used *

IRQ12 Mouse NO

IRQ13 Numerical operation coprocessor NO

IRQ14 IDE controller (primary) *

IRQ15 IDE controller (secondary) *

IRQ3 Serial port 2 OK

IRQ4 Serial port 1 OK

IRQ5 Not used *

IRQ6 Floppy disk controller NO *

IRQ7 Parallel port 1 OK

NMI I/O error check NO

*1 PCI (for example, network) is automatically set through the detection of the unused interrupt level. If Serial port 3/

4 is used with Windows, use an unused interrupt level. If Serial port 3/4 is used with DOS, Serial port 3 is set to IRQ11 and Serial port 4 is set to IRQ10 automatically.

Changes are not possible when the device is in use, but can be cleared when not in use.

This can be set to “Not used” in the BIOS setup, but the IRQ is not released.

3-2 Hardware Specifications Rev. I

Configuration of Circuit Boards

Main Board

MR Series Technical Reference Manual

Mouse

Keyboard

Parallel

COM1

CRT

LAN

USB x2

Line-Out

Line-In

Mic-In

COM2

Header

CPU Fan

Connector

CPU

Socket

(370-pin)

System Fan

Connector

ATX Connector

DIMM Sockets

Power Switch

Connector

LED Connector

BIOS

FDD

Secondary IDE

Primary IDE

CD Audio

Header

Speaker

Connector

JP15

Riser Card Slot

Front USB

Header

JP10

Speaker

COMS CLEAR Jumper

RTC Battery

Rev. I Hardware Specifications 3-3

Riser Board

COM Board

COM Board Slot

DC12V Input

Connector

PCI Slot

JP2

JP1

COM4

Header

DC12V

COM3

Jack

DC24V Board

DC24V Jack

DC24V Input

Connector

PCI Slot

CAUTION:

Before using a PCI card, it is your responsibility to examine it carefully to confirm whether its specifications conform to the specifications described in this manual.

To get the latest information about which PCI board can be used with this product, contact your EPSON dealer.

The PCI slot is located on the riser board.

3-4 Hardware Specifications Rev. I

The dimensions of installable PCI cards are shown below:

210

MR Series Technical Reference Manual

Maximum height of parts: 14.48

(maximum)

Maximum height of parts on the soldering face:

2.67 (maximum)

106.68

[Units:mm]

Power Supply

The IM-800 has an ATX power supply that switches the AC input by AC voltage select switch and does not have a switch to cut off the AC input.

Standard model

Input voltage: Low range 100 - 127 VAC (90 - 137 VAC)

High range 200 - 240 VAC (180 - 265 VAC)

Input frequency: 50 ± 3 Hz / 60 ± 3 Hz

Input current: 3.5 A maximum (100 - 127 VAC)

2 A maximum (200 - 240 VAC)

Cooling fan: Air intake type, fan rotation speed is automatically changed, depending on

the temperature in the power supply unit.

MTBF: 200,000 hours

Precautions:

1) Setting the AC input voltage switch improperly causes the following problems:

If you use 100-127 V power when the switch is set to 230, the IM-800 will not operate, but if you change the setting to 115, the unit will operate.

If you use 200-240 V power when the switch is set to 115, the voltage power unit will be damaged.

2) When the protective circuit of the voltage power unit performs a shutdown, the protective circuit keeps working for a while. When this happens, unplug the power cable and wait for about 15 seconds; then plug the cable back in.

Rev. I Hardware Specifications 3-5

24V model

Input voltage/current: 100 - 127 VAC / 4A

200 - 240 VAC / 2A

Input frequency: 50 ± 3 Hz / 60 ± 3 Hz

Cooling fan: Air intake type, fan rotation speed is automatically changed, depending on the temperature in the power supply unit.

MTBF: 200,000 hours

Precautions:

Power supply capacity for external devices

Total power available to devices connected to the interface boards in the PCI slot, COM3/4, keyboard/mouse, and USB are as follows. Current drain must not exceed the capacity shown for each supply voltage: +5V, +3.3V, +12V, and -12V.

Power supply Used for Capacity

+5 VDC PCI slot, COM ports, keyboard/mouse, USB 2.0 A

+3.3 VDC PCI slot 1.0 A

+12 VDC PCI slot, COM ports 1.0 A

-12 VDC PCI slot 0.02 A

Each port has the following current limitation:

Power Supply Capacities to Each Port

Port Voltage Current supply capacity Remarks

COM port +5 VDC 500 mA each (peak 1 A/100 ms) Total current of +5

+12 VDC 500 mA each (peak 1 A/100 ms)

USB port +5 VDC 500 mA each (peak 1 A/100 ms) --

Keyboard and mouse +5 VDC 500 mA (peak 1A / 100 ms) --

Power Supply for 24V model +24 VDC 2A (peak 1A / 100 ms) --

VDC and +12 VDC must not exceed the value shown at left.

3-6 Hardware Specifications Rev. I

MR Series Technical Reference Manual

Lithium Battery

The IM-800 is internally equipped with a Lithium non-rechargeable battery, which supplies the backup voltage to the RTC and the RTC's built-in CMOS RAM (only when the AC power is not supplied). The battery can be exchanged easily because the battery is connected through the socket.

Battery type: CR2032

Vendor: Sony, Maxell, Toshiba

Battery life: Approximately 5 years

When replacing batteries, be sure to use the types and manufacturers listed above.

MAC Address

The MAC address label is attached on the LPT connector of the main board.

Rev. I Hardware Specifications 3-7

3-8 Hardware Specifications Rev. I

MR Series Technical Reference Manual

Chapter 4

OS and Drivers

Outline of This Chapter

This chapter tells which Operating Sytems and Drivers can be used and how to install and uninstall them.

CAUTION:

Don’t write anything, such as an application to an HDD that is removed from the MR.

The vibration and impact can cause trouble and the failure of the HDD.

Operating Systems

The following Operating Systems can be used for the IM-800.

❏ Windows 2000 Professional (There is a version preinstalled by EPSON)

❏ Windows XP Professional

❏ Windows 98SE (There is a version preinstalled by EPSON)

❏ Windows NT Workstation 4.0 SP6a

❏ MS-DOS Ver.6.22

Drivers and Utilities

Drivers for using the IM-800 are on the Driver CD-ROM included with the IM-800. If the operating system is pre-installed, the drivers are also installed.

MSR utilities for the DM-M820 with MSR are on the Driver CD-ROM included with the IM-800, and if the operating system is pre-installed, the utilities are on the HDD. Set up the MSR using the utilities.

Touch panel drivers for the DM-M820 with touch panel are on the touch panel driver CD-ROM for the DM-M820. Even if the operating system is preinstalled, you must install the touch panel drivers.

Rev. I OS and Drivers 4-1

Driver CD-ROM for the IM-800

The driver for installing a locally procured OS on the IM-800, the MSR utility for using the MSR of the DM-M820, and drivers for using the peripheral devices are on this CD-ROM.

The CD-ROM directory is shown below.

Readme.txt files are in both the root directory and in subdirectories of the root directory.

1. The Readme.txt file in the root directory contains an overview of this CD-ROM, and refers to the Readme.txt files in the various subdirectories.

2. The Readme.txt files in the operating system subdirectories explain driver installation/ un-installation for each operating system.

3. Readme.txt files for MSRCFG, OPOS-ADK, and APDRV are included with the software.

4-2 OS and Drivers Rev. I

MR Series Technical Reference Manual

Touch Panel driver CD-ROM for the DM-M820 touch panel model

The CD-ROM directory is shown below.

Root CDVER.TAG |--- DOS Touch Panel Driver for MS-DOS |--- WIN--- European Touch Panel Driver for Windows98/NT/2000/XP for European |--- Asian Touch Panel Driver for Windows98/NT/2000/XP for Chinese T/

C,Korean

Readme.txt files are in both the root directory and in subdirectories beneath the root directory.

1. The Readme.txt file in the root directory contains an overview of this CD-ROM, and refers to the Readme.txt files in the various subdirectories.

2. The Readme.txt files under the operating system subdirectories explain driver installation/un-installation for each operating system.

Rev. I OS and Drivers 4-3

Windows 2000 Pre-Installed Model

The exclusive EPSON utility and drivers for using IM-800 are pre-installed in the HDD with the pre-installed Windows 2000 Professional.

Installation Procedure

Windows 2000 Installation

When turning on the power supply, the installation starts. Enter the product key of the W2K label pasted on the product. You can set up the Network automatically or set it up later.

When using the DM-M820 with Touch Panel, follow the steps as below.

Touch Panel Driver Installation

Install the Touch Panel Driver from the CD-ROM for the DM-M820. See page 4-45 for the procedure.

Change of Double click settings

Set up this setting every time a new user starts using Windows 2000.

MSR Utility Installation

When using the DM-M820 with MSR, install the MSR utilities from C:\backup\msrcfg folder or the Driver CD-ROM for the IM-800.

Other software Installation

When using OPOS-ADK, APD (Windows printer drivers) and Unimini, install the software from the Driver CD-ROM for the IM-800.

Formatting the hard disk

The hard disk is composed of one partition of up to 10 GB as a system area. For a hard disk of more than 10 GB, the excess area other than the system area, is not yet formatted. This drive can be converted to NTFS using the Convert command. Use the disk administrator when creating a drive in the unused area. The start-up drive has been formatted to the following file system.

• File system: FAT32

• Volume label: Windows 2000

4-4 OS and Drivers Rev. I

MR Series Technical Reference Manual

Pre-installed software

❏ Microsoft Windows 2000 Professional

❏ Microsoft Windows 2000 Service Pack 2

❏ Multilingual User Interface (French, German, Italian, Spanish, Dutch, Portuguese)

❏ Intel Chipset software installation utility

❏ Intel Video driver

❏ Intel Network driver

❏ Analog Devices Sound driver

❏ ITE COM3/4 Driver

❏ EPSON DM-MS Series setup utility *1

Version of the Pre-installation HDD

To confirm the version of the HDD, see the file HDVER.TAG at the root directory of the boot drive. This file is text-formatted and can be read using Notepad or a similar text editor. The file HDVER.TAG has the following contents:

[HD Information]

MODEL=IM-800

OS=Windows2000

LANG=Dutch/English/French/German/Italian/Portuguese/Spanish

VER=1.**.*

Rev. I OS and Drivers 4-5

Directory Configuration

The root directory of the HDD is structured as follows.

The I386 directory may be deleted after the addition of the Windows 2000 application and the addition / change of the driver.

The directories under the Backup directory are the backups for drivers and utilities. Each of these directories can be backed up into CD-R or other media. After being backed up, these directories may be deleted.

Windows 2000 Setup Procedure

CAUTION

Because the touch panel is not operative during the setup procedure, be sure to keep the keyboard connected. If necessary, start the setup procedure after connecting the mouse. The keyboard is necessary for inputting the product ID and password. The keyboard is also necessary for user verification during logon to Windows 2000, even if the touch panel is in a usable state.

Windows 2000 is setup by using the following procedure.

1. Turn on the system, and boot the system from the pre-installation HDD. Windows 2000 setup will start.

2. The License Agreement screen is displayed. Check the contents, then select [I accept this agreement] and click Next.

4-6 OS and Drivers Rev. I

MR Series Technical Reference Manual

3. The Regional Settings screen is displayed. Make sure the system locale, user locales and

keyboard layout are set to United States, then click Next.

4. The Personalize Your Software screen is displayed. Input the Name and Organization, then

click Next.

5. The Your Product Key screen is displayed. Input the product key entered on the cover of the First Step Guide in the COA (Certificate of Authenticity) package included with this product; then click Next.

6. The Computer Name and Administrator Password screen is displayed. Input the Computer Name and Administrator Password, then click Next.

7. The Date and Time Settings screen is displayed. Set the date and time, then click Next.

8. The Networking Settings screen is displayed. Select either Typical Settings or Custom Settings according to the environment, then click Next. The Networking Components screen is displayed if Custom Settings is selected. Set the settings in accordance with the environment, then click Next.

9. The Workgroup or Computer Domain screen is displayed. Set the settings in accordance with the environment, then click Next. The Performing Final Tasks screen is displayed, and setup starts.

10. The Completing the Windows 2000 Setup Wizard screen is displayed. The system will start automatically when Finish is clicked.

11. The Network Identification Wizard starts. Click Next.

12. The Users of this Computer screen is displayed. Set the settings in accordance with the environment, then click Next.

13. The Completing the Network Identification Wizard screen is displayed. Click Finish.

14. Windows 2000 starts and the setup is completed.

CAUTION:

The setup is executed with the VGA display.

Change of double click settings

When you set up Windows 2000 and create a new user, you have to modify the registry key for individual users by following the steps below.

Note

The touch panel driver is not installed with the Operating System. After installing it from the touch panel driver CD-ROM for the DM-M820, set it up as follows.

1. Select Programs - Gunze - U-TP - Settings in that order from the Start menu.

Rev. I OS and Drivers 4-7

2. Pointer Device Properties is displayed. Click the Windows tab.

3. Click the Defaults button on the Double Click Settings group box.

4. Click OK.

Installing the MSR Utility for Windows

Install the MSR Utility by the following procedure.

1. Start C:\Backup\Msrcfg\ Win\Disk1\SETUP.EXE.

2. The Setup Wizard starts and the Welcome dialog box is displayed. Click Next.

3. The Choose Destination Location dialog box is displayed. Specify the directory where the

program is to be installed and click Next. C:\Program Files\MSR Config is specified as the default.

4. Installing is completed, and the Setup dialog box is displayed. Click Finish.

Uninstalling the MSR utility for Windows

Uninstall the MSR Utility by the following procedure.

1. Select [Start Menu] - [Settings] and open the control panel.

2. Select [Add/Remove Hardware] in the control panel.

3. Select [DM-MS Series Configuration Utilities].

4. Click Add/Remove.

5. The confirmation dialog box of the uninstalling is displayed. Select Yes.

6. Uninstalling is completed, and the dialog box is displayed. Click OK.

4-8 OS and Drivers Rev. I

MR Series Technical Reference Manual

Recovering the OS

Use the OS recovery media (CD-ROM) packed with the IM-800 to recover the OS.

Follow the steps below to carry out OS recovery.

1. Turn power to the IM-800 off. Turn the main power switch off. Unplug the power cable.

2. If a CD-ROM drive is not already installed, attach a drive to the MR series.

3. Attach to the MR series the HDD unit you'd like to recover.

4. Start up the BIOS setup utility and select the First Boot Device from the Advanced BIOS features setup menu.

5. Set the First Boot Device to “CDROM”.

6. Insert the “Windows 2000 CD-ROM 1 of 2" into the CD-ROM drive.

7. On the BIOS setup utility main menu, select “Save & Exit Setup” and press the Enter key. The following dialog box appears.

SAVE to CMOS and EXIT (Y/N)?

8. Press [Y] and [Enter]. The system will restart and after a short time, the License Agreement will appear.

Strike a key when ready ... _

9. When you press any key, part of the License Agreement will appear. Repeat the same procedure until you get to the end of the License Agreement. The following message will appear.

Please type following commands to start the OS recovery. A:\>_

10. Enter the following from the command prompt.

A:\>x: [enter] X:\>start [enter]

11. The following message will appear. Select and enter the partition size of the HDD.

Please select the system partition size. 1: 10GB (Default size) F: Full size of HD. Please push a key of 1 or F._

12. EPSON HDD Recovery Utility window will appear. Press Continue to start the OS recovery.

OS recovery takes 20 to 40 minutes. The time differs depending on the type of OS and CPU speed.

Rev. I OS and Drivers 4-9

13. The image data exchange dialog will appear. Insert the Windows 2000 CD-ROM 2 of 2 in the CD-ROM drive; then press the OK button.

14. When the prompt below is displayed on the screen, OS recovery work is complete.

X:\>_

15. Eject the “Windows 2000 CD-ROM” from the CD-ROM drive.

16. Reboot and start the BIOS setup utility.

17. Return the First Boot Device in the Advanced BIOS features setup menu to the “Floppy”.

18. On the main menu, select “Save & Exit Setup” and press the Enter key. The following dialog box appears.

SAVE to CMOS and EXIT (Y/N) ?

19. Press [Y] and [Enter]. The system will restart.

20. Make sure the OS restarts. When using Windows, cancel work after the setup screen and end Windows.

21. If a CD-ROM drive unit is attached in step 2., power off and detach the CD-ROM drive.

Limitation

❏ If you are starting from a hard disk, recovery cannot be performed. Be sure to perform

recovery from the CD-ROM.

4-10 OS and Drivers Rev. I

MR Series Technical Reference Manual

Windows 98 Pre-Installed Model

The HDD pre-installed with Windows 98 Second Edition is also pre-installed with the EPSON utility software and drivers dedicated to the IM-800.

Languages are English, French, German, Spanish, and Italian.

Installation Procedure

Windows 98 Installation

When turning on the power supply, the installation starts. Enter the product key of the W98 label pasted on the product. You can setup the Network automatically or setup it later.

Touch Panel Driver Installation

In the case of the DM-M820 with Touch Panel, install the Touch Panel Driver from the CD-ROM for the DM-M820. See page 4-45 for the procedure.

MSR Utility Installation

When using the DM-M820 with MSR, install the MSR utilities from C:\backup\msrcfg folder or the Driver CD-ROM for the IM-800

Other software Installation

When using OPOS-ADK, APD (Windows printer drivers) and Unimini, install the software from the Driver CD-ROM for the IM-800.

Formatting the hard disk

The hard disk is composed of one partition of up to 10 GB as a system area. For a hard disk of more than 10 GB, the excess area other than the system area is not yet formatted. Use the FDISK and FORMAT command when creating a drive in the unused area. The start-up drive has been formatted to the following file system.

• File system: FAT32

• Volume label: Windows 98

Pre-installed software

❏ Microsoft Windows 98 Second Edition

❏ Intel Chipset software installation utility

Rev. I OS and Drivers 4-11

❏ Intel Video driver

❏ Intel Network driver

❏ Analog Devices Sound driver

❏ ITE COM3/4 Driver

❏ EPSON DM-MS Series setup utility *1

Note:

*1: These are not installed during the auto installation procedure.

Version of the pre-installation HDD

To confirm the version of the HDD, see HDVER.TAG in the start-up drive root. This file is textformatted and can be read using Notepad or a similar text editor. The contents of HDVER.TAG are as follows:

[HD Information] MODEL=IM-800 OS= Windows98 LANG=English VER=1.**.*

Directory Configuration

The root directory of the HDD is structured as follows:

The directories under the Backup directory are the backups for drivers and utilities. Each of these directories can be backed up onto CD-R or other media. After backup, the directories under the Backup directory may be deleted.

4-12 OS and Drivers Rev. I

MR Series Technical Reference Manual

Windows 98 Set-Up Procedure

Windows 98 is set up by using the following procedure:

1. Connect the keyboard and mouse to the IM-800.

2. Turn on the PC to start Windows 98 SE.

3. The Enter Network Password dialog box is displayed. Input the password and click OK.

4. The Welcome screen is displayed. Input the necessary information and click Next.

5. The Windows End User license Agreement is displayed. Read it though and confirm your

agreement to the terms. And then select [I accept this agreement] and click Next to proceed.

6. The Windows Product Key screen is displayed. Input the 25-digit product key shown on the

COA (Certificate of Authenticity). Click Next to begin setup. If you enter an incorrect key, a message is displayed indicating that. Select [Re-enter valid product key] and then click Next to return to the Windows Protect Key screen and input the product key again.

7. When setup is completed, the Congratulations screen is displayed. Click Finish.

8. The system asks you to set the Date and Time properties. Check the properties displayed,

and change them as needed. Click Close to confirm the settings.

9. The system setting is automatically updated, the system is rebooted, and the Windows 98 SE desktop appears.

Installing the MSR Utility for Windows

Install the MSR Utility by the following procedure.

1. Start C:\Backup\Msrcfg\ Win\Disk1\SETUP.EXE.

2. The Setup Wizard starts and the Welcome dialog box is displayed. Click Next.

3. The Choose Destination Location dialog box is displayed. Specify the directory where the program is to be installed and click Next. C:\Program Files\MSR Config is specified as the default.

4. Installing is completed, and the Setup dialog box is displayed. Click Finish.

Uninstalling the MSR Utility for Windows

Uninstall the MSR Utility by the following procedure.

1. Select [Start Menu] - [Settings] and open the control panel.

2. Select [Add/Remove Programs] in the control panel.

3. Select [DM-MS Series Configuration Utilities].

4. Click Add/Remove.

Rev. I OS and Drivers 4-13

5. The confirmation dialog box of the uninstalling is displayed. Select Yes.

6. Uninstalling is completed, and the dialog box is displayed. Click OK.

Support Information

Select the My Computer icon on the desktop, click the right mouse button and select Properties from the pull down menu.

Click the Support Information button; the information on the contact is displayed.

Recovering the OS

Preparing recovery media

❏ Preparing a start-up disk

1. Start the command prompt.

2. Go to the C:\backup\recovery\bootfd directory.

3. Execute MKDISK.bat.

4. Insert a floppy disk in the FDD.

5. Press Enter to start formatting.

6. A message asking whether you are going to format another floppy disk is displayed.

Press N. Then the necessary files are copied onto the floppy disk.

7. A message that the copying is over is displayed. Then exit MS-DOS.

❏ Saving the HD image data

Save all data under the C:\backup\recovery\data directory onto another medium or drive.

Example:

1. Connect the IM-800 in network to a PC that can write data onto CD-Rs.

2. Save all data under the C:\backup\recovery\data directory of the IM-800 onto the PC.

4-14 OS and Drivers Rev. I

3. Write all data saved in step 2 onto a CD-R.

4. After saving the data, the directory under the C:\backup\recovery directory may be

deleted.

❏ Backing up each driver

Each directory under the C:\backup directory is the backup of each driver, which can be backed up through individual saving.

Recovering method

❏ Editing the start-up disk

Edit CONFIG.SYS and AUTOEXE.BAT created in “Preparing a Recovery Medium” to the device on which the image data has been saved.

❏ Recovering

1. Connect the medium or drive onto which the data has been saved in “Preparing a

Recovery Medium” to the IM-800.

2. Start the system by using the start-up floppy disk created in “Preparing a Recovery

Medium.”

MR Series Technical Reference Manual

3. Enter “x: [enter]” (x: Drive with the image file).

4. The following message appears. Select and enter the partition size of the HDD.

Please select the system partition size. 1: 10GB (Default size) F: Full size of HD. Please push a key of 1 or F._

5. Execute Start.bat.

6. Following the title “EasyRestore,” the EPSON Logo Startup screen is displayed. Select

Continue.

7. After the OS is recovered, set up the OS.

8. Return the printer driver for OPOS and Windows saved in “Preparing a Recovery

Medium.”

Restrictions

❏ The size of the image data to be saved amounts to 500–600 MB. Saving this much data

requires a large-capacity device, such as a CD-R, MO, or server.

❏ Because of restrictions by EasyRestore, the HD image data file (HDIMG003.PQI) cannot be

divided.

❏ Because EasyRestore runs only on MS-DOS, it is a requirement of “Saving of HD Image

Data” that MS-DOS can recognize the saving destination device.

❏ When startup is initiated from the built-in hard disk of the IM-800, recovery is impossible.

Rev. I OS and Drivers 4-15

Installation for Windows XP Professional Locally Procured Edition

Installation Procedure

If you install Windows XP Professional locally procured edition, follow the steps below.

Windows XP Professional Installation

Insert the Windows XP startup disk and CD-ROM; then turn on the IM-800 to perform the setup. Enter the product key of the COA package. You can set up the Network automatically or set it up later.

Serial port Driver Installation

Install the software from the Driver CD-ROM for the IM-800.

When using the DM-M820 with Touch Panel, follow the steps below.

Touch Panel Driver Installation

Install the Touch Panel Driver from the CD-ROM for the DM-M820. See page 4-45 for the procedure.

The double click setting

Set up this setting every time a new user starts using Windows XP.

MSR Utility Installation

When using the DM-M820 with MSR, install the MSR utilities from the CD-ROM for the IM-800. See page 4-50 for the procedure.

Other software Installation

When using OPOS-ADK, APD (Windows printer drivers) and Unimini, install the software from the Driver CD-ROM for the IM-800.

Setup procedure

Windows XP is set up by using the following procedure:

1. Connect the keyboard and mouse to the IM-800.

2. Insert the CD-ROM of Windows XP in the CD-ROM drive and boot up the system.

3. The [Welcome to Setup] screen is displayed. Press the Enter key.

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MR Series Technical Reference Manual

4. The [END-USER LICENSE AGREEMENT] screen is displayed. Read it through and confirm contents. If you agree with them, press the F8 key.

5. Select the partition to set up Windows, and press the Enter key. When an unformatted partition is selected, a confirmation screen is displayed. Execute the format according to the instructions on the screen. After that, copying of the file starts.

6. Reboot the system again according to the instructions on the screen.

7. The [Regional and Language Options] dialog box is displayed. Confirm the setting contents and click Next.

8. The [Personalize Your Software] dialog box is displayed. Input your name and your organization, and then click Next.

9. The [Your Product key] dialog box is displayed. Input the 25-digit product key shown on the COA (Certificate of Authenticity) and click Next.

10. The [Computer Name and Administrator Password] dialog box is displayed. Input the necessary information and click Next.

11. The [Date and Time Settings] dialog box is displayed. Confirm the setting and click Next.

12. The [Networking Settings] dialog box is displayed. Select the Typical settings or the Custom settings, and click Next.

13. The [Workgroup or Computer Domain] dialog box is displayed. Select the correct item for the environment and click Next.

14. The system reboots automatically.

15. The [Welcome to Microsoft Windows] dialog box is displayed. Click Next.

16. Set for Internet access according to the instruction on the screen.

17. Proceed with the activate Windows according to the instruction on the screen.

18. Input the user name according to the instruction on the screen.

19. The [Thank you!] dialog box is displayed. Click Finish; Windows XP will start.

CAUTION:

Setup is executed with the VGA display.

Installing the Serial Port Driver

Note

COM1/COM2 can be used without installing the driver. If you use COM3/COM4, you need to install the driver.

If the standby mode of the Operating System is selected, the current mode automatically changes to the standby mode even if the data is being output to COM ports.

1. Insert the Driver CD-ROM for the IM-800 in the CD-ROM drive.

Rev. I OS and Drivers 4-17

2. Select [Start Menu] and open the control panel.

3. Select [Printers and Other Hardware] in the control panel.

4. Select [System] in the [See Also].

5. The System dialog is displayed. Select the [Hardware] tab.

6. Click Device Manager.

7. Select [Other Devices] - [PCI Serial Port] in the list, and click Properties.

8. The Properties dialog box is displayed. Click Reinstall Driver.

9. The [Welcome to the Hardware Update Wizard] dialog box is displayed. Select the "Install

from a list or specific location" checkbox and click Next.

10. The [Hardware Installation] dialog box is displayed. Click Continue Anyway.

11. The [Completing the Hardware Update Wizard] dialog box is displayed. Click Finish.

12. Next the Serial Port 1 is automatically recognized and the [Welcome to the Found New Hardware Wizard] dialog box is displayed. Select the "Install the software automatically" check box and click Next.

13. The [Hardware Installation] dialog box is displayed. Click Continue Anyway.

14. The [Completing the Found New Hardware Wizard] dialog box is displayed. Click Finish.

15. Next the Serial Port 2 is automatically recognized and the [Welcome to the Found New Hardware Wizard] dialog box is displayed. Select the "Install the software automatically" check box and click Next.

16. The [Hardware Installation] dialog box is displayed. Click Continue Anyway.

17. The [Completing the Found New Hardware Wizard] dialog box is displayed. Click Finish.

Uninstalling the serial port driver

Uninstalling cannot be done.

Installing the Touch Panel Driver, MSR Utility and the Other Devices

See the Installation of Other Drivers section on page 4-45.

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Installation for Windows 2000 Professional Locally Procured Edition

Installation Procedure

If you install Windows 2000 Professional locally procured edition, follow the steps below.

Windows 2000 Professional Installation

Insert the Windows 2000 startup disk and CD-ROM; then turn on the IM-800 to perform the setup. Enter the product key of the COA package. You can set up the Network automatically or set it up later.

Chipset Driver Installation

Install the Chipset Driver from the Driver CD-ROM for the IM-800.

Network Driver Installation VIDEO Driver Installation Sound Driver Installation Serial port Driver Installation

Install the software from the Driver CD-ROM for the IM-800.

When using the DM-M820 with Touch Panel, follow the steps below.

Touch Panel Driver Installation

Install the Touch Panel Driver from the CD-ROM for the DM-M820. See page 4-45 for the procedure.

The double click setting

Set up this setting every time a new user starts using Windows 2000.

MSR Utility Installation

When using the DM-M820 with MSR, install the MSR utilities from the CD-ROM for the IM-800. See page 4-50 for the procedure.

Other software Installation

When using OPOS-ADK, APD (Windows printer drivers) and Unimini, install the software from the Driver CD-ROM for the IM-800.

Rev. I OS and Drivers 4-19

Setup procedure

Windows 2000 is set up by using the following procedure:

1. Connect the keyboard and mouse to the IM-800.

2. Insert the CD-ROM of Windows 2000 in the CD-ROM drive and boot up the system.

3. The Setup Wizard starts, and the Welcome dialog box is displayed. Select [Install a new copy of Windows 2000], and then click Next.

4. The License Agreement is displayed. Read it through and confirm your agreement to the terms. And then select [I accept the agreement] and click Next.

5. The Your Product Key screen is displayed. Input the 25-digit product key shown on the COA (Certificate of Authenticity). Click Next to begin setup.

6. Input the necessary information and continue the installation according to the instruction on the screen.

7. When copy of the file is completed, reboot the system again according to the instruction on the screen.

8. After rebooting the system, continue the installation according to the instruction on the screen.

9. Reboot the system again according to the instruction on the screen.

10. After the system setting is automatically updated, input the necessary information and continue the installation according to the instruction of the screen.

11. The installation is completed, then click Finish according to the instruction on the screen.

12. After the system is rebooted, the Network Identification wizard is started. Click Next.

13. Set the Password according to the instruction on the screen.

14. The installation is completed, and the desktop screen of Windows 2000 is displayed.

CAUTION:

Setup is executed with the VGA display.

Note

By default, it is impossible to recover from the standby mode with touch panel, keyboard and PS/2 mouse. Follow the steps below to set the power management.

1. Open Start-Settings-Control Panel.

2. Double-click System in the Control Panel.

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3. The System Properties dialog box appears. Click the Hardware tab.

4. Click the Device Manager button.

5. The Device Manager dialog box appears. Select the keyboard as shown in the illustration

below and click the Properties button in the tool bar. Or right click to show the short-cut menu; then select Properties.

Rev. I OS and Drivers 4-21

6. The keyboard dialog box appears. Click the Power Management tab. Check the Allow this device to bring the computer out of standby box and click OK.

Installing the Intel Chipset Diver

This is installed by the exclusive installation program.

1. Insert the Driver CD-ROM for the IM-800 in the CD-ROM drive. Start Win2K\Chipset\SETUP.EXE.

2. The Setup Wizard starts and the Welcome screen is displayed. Click Next.

3. The License Agreement screen is displayed. Click Yes.

4. The Readme.txt dialog box is displayed. Click Next.

5. Reboot dialog box is displayed. Confirm that [Yes, I want to restart my computer now] is selected, and click Finish to reboot the system.

Uninstalling the Intel chipset driver

Uninstalling cannot be done.

Installing the Network Driver

This is installed by the exclusive installation program.

1. Insert the Driver CD-ROM for the IM-800 in the CD-ROM drive. Start Win2K\Network\100PDISK.EXE.

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2. The dialog box to confirm copying the file is displayed. Click Yes.

3. The Setup Wizard starts, the License Agreement dialog box is displayed. Select [I accept the

terms in the license agreement] and click Next.

4. The dialog box which specifies the place of the copy of the file is displayed. Input the place

and click Next. The default setting is C:\Intel_32.

5. When copying of the file is completed, the Release note is displayed.

6. Select [Start Menu] - [Settings] and open the control panel.

7. Select [System] in the control panel.

8. The System dialog box is displayed. Select the [Hardware] tab.

9. Click Device Manager.

10. Select [Other Device] - [Ethernet Controller] in the list, and click Properties.

11. The Properties dialog is displayed. Click Reinstall Driver.

12. The Upgrade Device Driver Wizard dialog box is displayed. Click Next.

13. The dialog box that specifies the search method of the driver is displayed. Confirm that

[Search for a suitable driver for my device] is selected and click Next.

14. The dialog box that specifies the place of the search of the driver file is displayed. Check

[Specify a location] and click Next.

15. The dialog box for the location the driver file is displayed. Input the directory specified by

step 4, and click OK. The default setting is C:\INTEL_32.

16. The confirmation dialog box of the device is displayed. Confirm that the [Intel(R) PRO/

100VE Network Connection] is selected, and click Next.

17. Installing of the driver is completed, the dialog box is displayed. Click Finish.

18. The Intel(R) PRO/100 VE Network Connection Properties dialog box is displayed. Set up

necessary items and click Close.

Uninstalling the network driver

1. Select [Start Menu] - [Settings] and open the control panel.

2. Select [Add/Remove Hardware] in the control panel.

3. Add/Remove Hardware Wizard starts and the Welcome dialog box is displayed. Click

Next.

4. The Choose a Hardware Task dialog box is displayed. Select Uninstall/Unplug a device,

and click Next.

5. The Choose a Removal Task dialog box is displayed. Select [Uninstall a device], and click

Next.

6. Select Intel(R) PRO/100 VE Network Connection in the list and Click Next.

Rev. I OS and Drivers 4-23

7. The confirmation dialog box of the uninstalling is displayed. Select that the [Yes, I want to uninstall this device], and click Next.

8. Uninstalling is completed and the dialog box is displayed. Click Finish.

Installing the Display Driver

This is installed by the exclusive installation program.

1. Insert the Driver CD-ROM for the IM-800 in the CD-ROM drive. Start Win2K\Video\Win2K-XPE66.EXE.

2. The Release note is displayed. Click Next.

3. The Setup Wizard starts and the Welcome dialog box is displayed. Click Next.

4. The License Agreement dialog box is displayed. Click Yes.

5. Installing is completed and the reboot dialog box is displayed. Confirm that [Yes, I want to restart my computer now] is selected, and click Finish to reboot the system.

Uninstalling the display driver

Uninstalling cannot be done.

Installing the Sound Driver

This is installed by the exclusive installation program.

1. Insert the Driver CD-ROM for the IM-800 in the CD-ROM drive. Start Win2K\Sound\SETUP.EXE.

2. The Setup Wizard starts and the Welcome dialog box is displayed. Click Next.

3. The reboot dialog box is displayed. Confirm that [Yes, I want to restart my computer now] is selected, and click Finish to reboot the system.

Uninstalling the sound driver

1. Select [Start Menu] - [Settings] and open the control panel.

2. Select [Add/Remove Hardware] in the control panel.

3. Add/Remove Hardware Wizard starts and the Welcome dialog box is displayed. Click Next.

4. The Choose a Hardware Task dialog box is displayed. Select [Uninstall/Unplug a device], and click Next.

5. The Choose a Removal Task dialog box is displayed. Select [Uninstall a device], and click Next.

6. Select [SoundMAX Integrated Digital Audio] in the list and Click Next.

7. The confirmation dialog box of the uninstalling is displayed. Select [Yes, I want to uninstall this device] and click Next.

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8. Uninstalling is completed and the dialog box is displayed. Click Finish.

Installing the Serial Port Driver

Note

COM1/COM2 can be used without installing the driver. If you use COM3/COM4, you need to install the driver.

If the standby mode of the Operating System is selected, the current mode automatically changes to the standby mode even if the data is being output to COM ports.

1. Insert the Driver CD-ROM for the IM-800 in the CD-ROM drive.

2. Select [Start Menu] - [Settings] and open the control panel.

3. Select [System] in the control panel.

4. The System dialog is displayed. Select the [Hardware] tab.

5. Click Device Manager.

6. Select [Other Device] - [PCI Serial Port] in the list, and click Properties.

7. The Properties dialog box is displayed. Click Reinstall Driver.

8. The Upgrade Device Driver Wizard dialog box is displayed. Click Next.

9. The dialog box which specifies the search method of the driver is displayed. Confirm that

[Search for a suitable driver for my device] is selected and click Next.

10. The dialog box which specifies the place of the search of the driver file is displayed. Check

[Specify a location] and click Next.

11. The dialog box for the location of the driver file is displayed. Input D:\Win2K\Serial to the

directory and click OK.

12. The confirmation dialog box of the device is displayed. Confirm that the [PCI Serial Port] is

selected and click Next.

13. When installation of the driver is completed, a dialog box is displayed. Click Finish.

14. The ITE8872 Properties dialog box is displayed. Set up necessary items and click Close.

Uninstalling the serial port driver

Uninstalling cannot be done.

Installing the Touch Panel Driver, MSR Utility and the Other Devices

See the Installation of Other Drivers section on page 4-45.

Rev. I OS and Drivers 4-25

Installation for Windows NT Locally procured edition

Note

If you use Windows NT, you need to install Service Pack 6a.

Installation Procedure

If you install Windows NT Local procured edition, follow the steps below.

Operating System Installation

Inseert the CD-ROM for Windows NT and turn on the IM-800 to perform the setup. Enter the product key of the COA package. You can set up the Network automatically or set it up later.

Network Driver Installation

Install the software from the Driver CD-ROM for the IM-800.

Service Pack 6a Installation

Obtain Service Pack 6a and install it.

Set the HDD to the DMA mode by using Service pack 6a.

VIDEO Driver Installation Sound Driver Installation Serial port Driver Installation

Install the software from the Driver CD-ROM for the IM-800.

When using the DM-M820 with Touch Panel, follow the steps below.

Touch Panel Driver Installation

Install the Touch Panel Driver from the CD-ROM for the DM-M820. See page 4-45 for the procedure.

MSR Utility Installation

When using the DM-M820 with MSR, install the MSR utilities from the CD-ROM for the IM-800. See page 4-50.

Other software Installation

When using OPOS-ADK, APD (Windows printer drivers) and Unimini, install the software from the Driver CD-ROM for the IM-800.

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Setup procedure

Windows NT is set up by using the following procedure:

1. Connect the keyboard and mouse to the PC.

2. Insert the CD-ROM of Windows NT in the CD-ROM drive and boot up the system.

3. The Welcome to Setup screen dialog box is displayed. Press the Enter key.

4. According to the instructions on the screen, input the necessary items and continue installing.

5. The Windows NT Licensing Agreement dialog box is displayed. Press the PageDown key and confirm contents to the last page. Press the F8(I agree) key.

6. According to the instructions on the screen, input the necessary items and continue installing.

7. When copying of the file is completed, according to the instruction on the screen, take the Windows NT CD-ROM out of the CD-ROM drive, and then boot the system from the HDD.

8. The Windows NT Setup Wizard starts. According to the instruction on the screen, insert the CD-ROM of Windows NT to the CD-ROM drive again and click OK.

9. According to the instruction of the screen, input the necessary items and continue installing.

10. The Registration dialog box is displayed. Input the 10-digit CD key shown on the COA (Certificate of Authenticity). Select Next to begin setup.

11. According to the instruction of the screen, input the necessary items and continue installing.

12. According to the instruction of the screen, set up the date /time and the display.

13. When installing is completed, according to the instruction of the screen, click Restart Computer and the system is rebooted. The desktop screen of Windows NT is displayed.

CAUTION:

Setup is executed with the VGA display.

Installing the Network Driver

This is installed by the exclusive installation program.

1. Insert the Driver CD-ROM for the IM-800 in the CD-ROM drive. Start Winnt\Network\100PDISK.EXE.

2. The dialog box to confirm copy the file is displayed. Click Yes.

3. The Setup Wizard starts and the License Agreement dialog box is displayed. Select [I accept the terms in the license agreement] and click Next.

Rev. I OS and Drivers 4-27

4. The dialog box which specifies the place of the copy of the file is displayed. Input the place

and click Next. The default setting is C:\Intel_32.

5. When copying of the file is completed, the Release note is displayed.

6. Open the Control Panel, and select Network. A dialog box is displayed. Click Yes.

7. The Network Setup Wizard starts. Check the [Wired to the Network] check box, and click

Next.

8. Click Select from list.

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9. Click Have Disk.

10. The Insert Disk dialog box is displayed. Input the directory specified by step 4, and click OK. The default setting is C:\INTEL_32.

11. The Select OEM option dialog box is displayed. Confirm that [Intel(R) PRO Adapter] is selected, and click OK.

12. The Intel(R) PRO Adapter is added to the network adapter. Click Next.

13. Select the network protocol. Set it to your system. Then click Next.

Rev. I OS and Drivers 4-29

14. Select the network service. Set it to your system. Then click Next.

15. The following dialog box is displayed. When Next is clicked, installation starts.

16. The dialog box that specifies the directory of the copy origin is displayed. Insert the CD-ROM of Windows NT in the CD-ROM drive and input D:\ (if the CD-ROM drive is the D drive) and click OK.

17. In accordance with the environment used, continue the installation according to the instruction on the screen.

18. When installing is completed, according to the instruction of the screen, reboot the system.

CAUTION:

If the network is installed after the setup, an error is caused in the logon procedure. After installing the network driver, install the Service Pack 6a.

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Uninstalling the network driver

Uninstalling cannot be done.

Installing Service Pack 6a

This is installed by the exclusive installation program.

1. Insert the Service Pack 6a CD-ROM in the CD-ROM drive. Execute the “Nt4sp6\Sp6i386.exe” on the Service Pack 6a CD-ROM.

2. The Setup Wizard starts, the License Agreement dialog box is displayed. Select [Accept the license agreement] and click Install.

3. Installing is completed; then the dialog box is displayed. Click Restart.

Ultra DMA Setting for the HDD

You can set the HDD to the DMA mode by following the steps below.

1. Set the Service Pack 6a CD-ROM to the CD-ROM drive. Execute the “Nt4sp6\Support\Utils\I386\Dmacheck.exe” in the Service Pack 6a CD-ROM.

2. ATAPI DMA Support dialog box appears. Set the DMA Detection Status of the Current DMA Usage Channel 0 to enabled and click OK.

3. A warning dialog box appears. Click Yes.

Rev. I OS and Drivers 4-31

4. A finished dialog box appears. Click OK.

5. The system reboots.

Installing the Display Driver

Before installing the display driver, be sure to install Service Pack 6a.

This is installed by the exclusive installation program.

1. Set the Driver CD-ROM for the IM-800 to the CD-ROM drive. Start Winnt\Video\Winnt4E66.EXE.

2. The Release note is displayed. Click Next.

3. The Setup Wizard starts. The Welcome dialog box is displayed. Click Next.

4. The License Agreement dialog box is displayed. Click Yes.

5. Installing is completed and the InstallShield Wizard Complete dialog box is displayed. Confirm that the [Yes, I want to restart my computer now] is selected, and click Finish to reboot the system.

Uninstalling the display driver

Uninstalling cannot be done.

Installing the Sound Driver

This is installed by the exclusive installation program.

1. Insert the Driver CD-ROM for the IM-800 in the CD-ROM drive. Start Winnt\Sound\SETUP.EXE.

2. The Setup Wizard starts and the Welcome dialog box is displayed. Click Next.

3. The About SoundMAX Integrated Digital Audio dialog box is displayed. Click OK.

4. The Setup Complete dialog box is displayed. Confirm that [Yes, I want to restart my computer now] is selected, and click Finish to reboot the system.

Uninstalling the sound driver

1. Select [Start Menu] - [Settings] and open the control panel.

2. Select [Add/Remove Programs] in the control panel.

3. Select [SoundMAX NT].

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4. Click Add/Remove.

5. The Confirm File Deletion dialog box is displayed. Click Yes.

6. Uninstalling is completed and the dialog box is displayed. Click OK.

7. The reboot dialog box is displayed. Click OK.

8. Reboot the system.

Installing the Serial Port Driver

This is installed by the exclusive installation program.

Note

COM1/COM2 can be used without installing the driver. If you use COM3/COM4, you need to install the driver.

1. Insert the Driver CD-ROM for the IM-800 in the CD-ROM drive. Start Winnt\Serial\SETUP.EXE.

2. The Setup Wizard starts and the Software License Agreement dialog box is displayed. Click Yes.

3. The Information dialog box is displayed. Click Next.

4. The Setup Complete dialog box is displayed. Click Finish.

5. The Reboot dialog box is displayed. Confirm that [Yes, I want to restart my computer now] is selected, and click Finish.

Uninstalling the serial port driver

1. Select [Start Menu] - [Settings] and open the control panel.

2. Select [Add/Remove Programs] in the control panel.

3. Select [ITE887X Uninstall].

4. Click Add/Remove.

5. The confirmation dialog box of the uninstalling is displayed. Click OK.

6. The Reboot dialog box is displayed. Click Yes.

Installing the Touch Panel Driver, MSR Utility and the Other Devices

See the MSR Utility Installation on page 4-50 and the Installation of Other Drivers section on page 4-45.

Rev. I OS and Drivers 4-33

Installation for Windows 98 Locally Procured Edition

Installation Procedure

If you install Windows 98 Locally procured edition, follow the steps below

Windows 98 Installation

Inseert the MS-DOS startup disk and CD-ROM for Windows 98 and turn on the IM-800 to perform the setup. Enter the product key of the COA package. You can set up the Network automatically or set it up later.

Chipset Driver Installation

Install using the Driver CD-ROM for the IM-800.

Ultra DMA Setting for the HDD

Set the HDD to the DMA mode with OS.

Network Driver Installation VIDEO Driver Installation Sound Driver Installation Serial port Driver Installation

Install the software from the Driver CD-ROM for the IM-800.

When using the DM-M820 with Touch Panel, follow the steps below.

Touch Panel Driver Installation

Install the Touch Panel Driver from the CD-ROM for the DM-M820. See page 4-45for the procedure.

MSR Utility Installation

When using the DM-M820 with MSR, install the MSR utilities from the Driver CD-ROM for the IM-800.

Other software Installation

When using OPOS-ADK, APD (Windows printer drivers) and Unimini, install the software from the Driver CD-ROM for the IM-800.

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Setup Procedure

Windows 98 is set up by using the following procedure:

1. Connect the keyboard and mouse to the PC.

2. Insert the Startup disk of the MS-DOS to the FDD. Turn on the power supply to the system.

3. Insert the CD-ROM of Windows 98 in the CD-ROM drive and start the SETUP.EXE. The Setup Wizard starts.

4. The License Agreement is displayed. Read it through and confirm your agreement to the terms. And then select [I accept the agreement] and select Next to proceed.

5. The Windows Product Key screen is displayed. Input the 25-digit product key shown on the COA (Certificate of Authenticity). Select Next to begin setup. If you enter an incorrect key, a message is displayed indicating that. Select Re-enter valid product key and then select Next to return to the Windows Protect Key screen ad input the product key again.

6. According to the instruction on the screen, input the necessary items and continue installing.

7. When copying of the file is completed, take the Setup disk of the MS-DOS out of the FDD, and then according to the instruction on the screen, reboot the system.

8. After rebooting the system, according to the instruction of the screen, set up the Network and the Date/Time.

9. According to the instruction on the screen, reboot the system.

10. Drivers for the system are installed by Plug and Play. According to the instruction on the screen, input the necessary items and continue installing.

11. When installing is completed, and according to the instruction on the screen, click Finish. The desktop screen is displayed.

CAUTION:

Setup is executed with the VGA display.

Installing the Chipset Driver for Intel

This is installed by the exclusive installation program.

1. Insert the Driver CD-ROM for the IM-800 in the CD-ROM drive and start \Win98\Cipset\SETUP.EXE.

2. The Setup Wizard starts and the Welcome screen is displayed. Click Next.

3. The License Agreement screen is displayed. Click Yes.

4. The Readme.txt dialog box is displayed. Click Next.

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5. The Reboot dialog box is displayed. Confirm that the [Yes, I want to restart my computer

now] is selected, and click Finish.

6. After the system is restarted, the Chipset drivers are installed.

7. After installation, according to the instruction on the screen, reboot the system.

Uninstalling the chipset driver for Intel

Uninstalling cannot be done.

Ultra DMA Setting for the HDD

You can set the HDD to the DMA mode by following the steps below.

1. Select [Start Menu] - [Settings] and open the control panel.

2. Select [System] in the control panel.

3. The system Properties dialog box appears. Click the [Device Manager] tab.

4. Select “GENERIC IDE DISK TYPE47” from [Disk drives] and click Properties.

5. The GENERIC IDE DISK TYPE47 Properties dialog box appears. Click the [Settings] tab.

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6. Check [DMA] in the [Option] group box.

7. The following dialog box appears. Click OK.

MR Series Technical Reference Manual

8. Click OK to close the GENERIC IDE DISK TYPE47 Properties dialog box.

9. Click Close to close the System Properties dialog box.

10. The following dialog box appears. Click Yes to restart the system.

Installing the Network Driver

This is installed by the exclusive installation program.

1. Insert the Driver CD-ROM for the IM-800 in the CD-ROM drive. Start Win98\Network\100PDISK.EXE.

2. The dialog box to confirm copy the file is displayed. Click Yes.

3. The Setup Wizard starts and the License Agreement dialog box is displayed. Select [I accept the terms in the license agreement] and click Next.

Rev. I OS and Drivers 4-37

4. The dialog box that specifies the location of the file is displayed. Input the place and click

Next. The default setting is C:\Intel_32.

5. When copy of the file is completed, the Release note is displayed.

6. Select [Start Menu] - [Settings] and open the Control Panel.

7. Select [System] in the control panel.

8. The System dialog box is displayed. Click [Device Manager].

9. Select [Other Device] - [PCI Ethernet Controller] in the list, and click Properties.

10. The Properties dialog box is displayed. Click Reinstall Driver.

11. The Update Device Driver Wizard dialog box is displayed. Click Next.

12. The dialog box which specifies the search method of the driver is displayed. Confirm that

[Search for a better driver than the one your device is using now] and click Next.

13. The dialog box which specifies the place of the search of the driver file is displayed. Check

[Specify a location] and click Next. Input the directory specified by step4, and Click Next.

14. The confirmation dialog box of the device is displayed. Confirm that the [The updated

driver Intel PRO/100VE Network Connection] is selected, and Click Next.

15. The confirmation dialog box of the installation of the driver is displayed. Click Next.

16. Another installation message is displayed. Click OK.

17. The dialog box that specifies the location of the driver file is displayed. Input the directory

specified by step 4 to [Copy files from], and Click OK.

18. Installing of the driver is completed; then the dialog box is displayed. Click Finish.

19. The dialog box requiring rebooting the system is displayed. Click Yes to reboot the system.

Uninstalling the network driver

1. Select [Start Menu] - [Settings] and open the control panel.

2. Select [Add/Remove Programs] in the control panel.

3. Select [Intel PRO Ethernet Adapter and Software].

4. Click Add/Remove.

5. The confirmation dialog box of the uninstalling is displayed. Click OK.

6. The dialog box to reboot the system is displayed. Click Yes to reboot the system.

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Installing the Display Driver

This is installed by the exclusive installation program.

1. Insert the Driver CD-ROM for the IM-800 in the CD-ROM drive and start \Win98\Video\Win9Xe66.EXE.

2. The Readme.txt dialog box is displayed. Click Next.

3. The Setup Wizard starts and the Welcome screen is displayed. Click Next.

4. The License Agreement dialog box is displayed. Click Yes.

5. Installing is completed and the Reboot dialog box is displayed. Confirm that [Yes, I want to restart my computer now] is selected, and click Finish to reboot the system.

Uninstalling the display driver

Uninstalling cannot be done.

Installing the Sound Driver

This is installed by the exclusive installation program.

1. Insert the Driver CD-ROM for the IM-800 in the CD-ROM drive. Start Win98\Sound\SETUP.EXE.

2. The Setup Wizard starts and the Welcome dialog box is displayed. Click Next.

3. The reboot dialog box is displayed. Confirm that the [Yes, I want to restart my computer now] is selected, and click Finish to reboot the system.

4. The Sound Driver is installed after the system is rebooted.

5. Another message box is displayed. Click OK.

6. The dialog box that specifies the lication of the driver file is displayed. Input D:\Win98\Sound\Smax\WDM\SE to [Copy files from] (If the CD-ROM drive is the D drive). Click OK and installing is completed.

Uninstalling the sound driver

1. Select [Start Menu] - [Settings] and open the control panel.

2. Select [Add/Remove Hardware] in the control panel.

3. Select [SoundMAX].

4. Click Add/Remove.

5. The confirmation dialog box of the uninstalling is displayed. Select [Remove] and click Next.

Rev. I OS and Drivers 4-39

6. The reboot dialog box is displayed. Confirm that [Yes, I want to restart my computer now] is

selected, and click Finish.

Installing the Serial Port Driver

Note

COM1/COM2 can be used without installing the driver. If you use COM3/COM4, you need to install the driver.

If the standby mode of the Operating System is selected, the current mode automatically changes to the standby mode even if the data is being output to COM ports.

1. Insert the Driver CD-ROM for IM-800 in the CD-ROM Drive. Execute \Win98\ serial\setup.exe.

Uninstalling the serial port driver

1. Select [Start Menu] - [Settings] and open the control panel.

2. Select [Add/Remove Programs] in the control panel.

3. Select [ITE887X].

4. Click Add/Remove.

5. The confirmation dialog box of the uninstalling is displayed. Click OK.

6. The reboot dialog box is displayed. Click Yes.

Installing the Touch Panel Driver, MSR Utility and the Other Devices

See the Installation of Other Drivers section on page 4-45.

4-40 OS and Drivers Rev. I

Installation for MS-DOS Locally Procured Version

Installation Procedure

If you install MS-DOS Locally procured version, follow the steps below.

Operating System Installation

Insert the MS-DOS startup disk and turn on the IM-800 to perform the Setup. As for the installation procedure, refer to the MS-DOS manual.

CD-ROM Driver Installation

As for installing MS-DOS only, the CD-ROM drive for the IM-800 is not recognized. Therefore, by using other PC to read the CD-ROM, install the CD-ROM driver in the IM-800 after copying the CD-ROM driver on the floppy disk from the Driver CD-ROM for the IM-800.

Network Driver Installation

The Network Driver is provided in the form compressed in the Driver CD-ROM for the IM-800, but MS-DOS cannot extract the compressed file. Therefore, by using other PC to read the CD-ROM, install the Network driver toin the IM-800 after extracting the Network driver in the Driver CD-ROM for the IM-800.

MR Series Technical Reference Manual

Serial port Driver Installation

Install the file to the IM-800 from the Driver CD-ROM for the IM-800.

When using the DM-M820 with Touch Panel, follow the steps as below.

Touch Panel Driver Installation

Install the Touch Panel Driver from the CD-ROM for the DM-M820. See page 4-49.

MSR Utility Installation

When using the DM-M820 with MSR, install the MSR Utilities from the Driver CD-ROM for the IM-800. See page 4-51.

Rev. I OS and Drivers 4-41

Installing the CD-ROM Driver

After installing the MS-DOS locally procured edition only, the CD-ROM drive of the IM-800 is not recognized. Therefore, use other PC to read the CD-ROM, and install the CD-ROM driver to the IM-800 after copying the CD-ROM driver to a floppy disk from the Driver CD-ROM for the IM-800.

Note

When using the CD-ROM driver, MSCDEX.EXE of MS-DOS is needed.

Install the CD-ROM driver by the following procedure.

1. Start the other PC to read the CD-ROM, and insert the Driver CD-ROM for the IM-800 to the CD-ROM drive. Insert a formatted floppy disk in the FDD.

2. Copy \Dos62\CD-ROM\CDATAPI.SYS in the Driver CD-ROM for the IM-800 to the floppy disk.

3. Turn on the IM-800 to start MS-DOS.

4. Insert the floppy disk copied by step 2 in the FDD of the IM-800.

5. Copy the CDATAPI.SYS on the floppy disk to the optional directory in the hard disk. For example, copy it on C:\DOS\directory.

6. Add the following description to the CONFIG.SYS of MS-DOS with a text editor, and save it. The following example is for copying to the C:\DOS\directory. In case of copying to other directory, describe the directory name with its full path.

DEVICE=C:\DOS\CDATAPI.SYS /D:CDROM

7. Add the following description to the AUTOEXEC.BAT of the MS-DOS with a text editor, and save it. The following example has MSCDEX.EXE in the C:\DOS\directory. If you have it in another directory, describe the directory with its full path. In case of the /L option, specify a drive name. The following is an example specifying the D drive. In case of specifying the other drive name, describe the optional drive name.

C:\DOS\MSCDEX.EXE /D:CDROM /L:D

8. Restart MS-DOS.

Installing the Network Driver

The Network Driver is provided in the form compressed in the Driver CD-ROM for the IM-800. MS-DOS cannot extract the compressed file. Therefore, by using another PC to read the CD-ROM, install the Network driver to the IM-800 after extracting the Network driver in the Driver CD-ROM for the IM-800.

Note

Windows 98, NT or 2000 is necessary for extracting the compressed file.

Extracting the network driver

Extract the compressed file of the Network Driver by the following procedure.

1. Start the other PC to read the CD-ROM, and start either Windows 98, NT, or 2000.

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MR Series Technical Reference Manual

2. Insert the Driver CD-ROM for the IM-800 in the CD-ROM drive.

3. Start \Dos62\Network\100PDISK.EXE.

4. The dialog box to confirm copying the file is displayed. Click Yes.

5. The Setup Wizard starts, and the License Agreement dialog box is displayed. Select [I accept

the terms in the license agreement] and click Next.

6. The dialog box that specifies the place of the copy of the file is displayed. Input the place and

click Next. The default setting is C:\Intel_32.

7. When copying of the file is completed, the Release note is displayed.

Installing the network driver

Note

Different environments require different ways of setting the Network Driver. For the details of the installation procedure, see the setting manual (HTML style) in the C:\Intel_32\Info\ directory in the file extracted by the preceding procedure.

The following example describes the procedure to install the Netware DOS ODI Client Driver.

1. Copy all files in the C:\Intel_32\DOS\ directory in the file extracted by the preceding procedure on the floppy disk.

2. Turn on the IM-800 to start MS-DOS.

3. Insert the floppy disk copied by step 1 in the FDD of the IM-800.

4. Copy all files in the floppy disk to the optional directory in the hard disk. For example, copy it to the C:\NWCLIENT\ directory.

5. Add the following description to the CONFIG.SYS of the MS-DOS with a text editor, and save it.

LASTDRIVE=Z

6. Edit the following description in C:\NWCLIENT\NET.CFG with a text editor, and save it. The following is the example of the setting for the NET.CFG.

LINK DRIVER E100BODI FRAME ETHERNET_802.2 SPEED=100 PROTOCOL IPX EO Ethernet_802.2

NETWARE DOS REQUESTER FIRST NETWORK DRIVE = F PB BUFFERS = 10

Rev. I OS and Drivers 4-43

7. Add the following description to the AUTOEXEC.BAT of MS-DOS with a text editor, and save it. The following is the example of the having the driver file in the C:\NWCLIENT\ directory. In case of having it in the other directory, describe as "CD [the directory name]".

CD NWCLIENT LSL E100BODI IPXODI NETX

8. Turn off the IM-800 and connect it to the network.

9. Turn on the IM-800 and restart MS-DOS.

Installing the Serial Port Driver

Note

COM1/COM2 can be used without installing this driver. In case of using COM3/COM4, it is necessary to install this driver.

For installing this driver, it is necessary for the CD-ROM drive to work normally.

Install the serial port driver by the following procedure.

1. Turn on the IM-800 and start MS-DOS.

2. Insert the Driver CD-ROM for the IM-800 in the CD-ROM drive.

3. Copy \Dos62\Serial\ITE.COM to the optional directory in the hard disk. For example, copy it to the C:\DOS\ directory.

4. Input the following form the command prompt of the MS-DOS and start it.

C:\ITE.COM [COM3=xxxx] [COM4=yyyy]

The parameter means as follows.

COM3=xxxx :This specifies the Port address of COM3. COM4=yyyy :This specifies the Port address of COM4.

The parameter can be omitted. In this case, the following default value is set.

COM3 :3E8h/IRQ11 COM4 :2E8h/IRQ10

5. Input the following from the command prompt of the MS-DOS to finish.

C:\ITE.COM -r

6. Input the following from the command prompt of the MS-DOS to display the Usage.

C:\ITE.COM /?

Installing the Touch Panel Driver, MSR utility and the Other Devices

See the Installation of Other Drivers section on page 4-45.

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MR Series Technical Reference Manual

Installation of Other Drivers

Installing the Touch Panel Driver for Windows

Note

Be sure to set the touch panel driver to COM1 or COM2. COM3/COM4 cannot be used.

This is installed by the exclusive installation program.

1. Insert the touch panel driver CD-ROM for DM-M820 in the CD-ROM drive. European: Start \Win\european\SETUP.EXE. Chinese T/C,korean : Start \Win\asian\SETUP.EXE.

2. Start the touch panel driver set up program. The Welcome screen is displayed. Click Next.

3. The License Agreement dialog box is displayed. Confirm the contents, and if you agree, click Accept.

4. The Select folder dialog box is displayed. Specify the installation destination program folder, click Next. Gunze\U-TP is specified as the default.

5. The Select Destination Directory dialog box is displayed. Specify the directory where the program is to be installed, click Next. C:\Program Files\Gunze\U-UP is specified as the default.

6. The Install system tray icons dialog box is displayed. Specify the registration of the utility icon on the Task tray or not. Click Next.

Rev. I OS and Drivers 4-45

7. The Number of devices dialog box is displayed. Confirm the number 1 is specified. Click

Next.

8. The Desktop Segment dialog box is displayed. Specify the Device Segment (the range to

allocate the touch panel), enter the optional panel name. Click Next. Whole Desktop is usually the best choice.

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MR Series Technical Reference Manual

9. The Select Controller dialog box is displayed. Select the [Gunze,AHL,Serial]. Click Next.

10. The Port dialog box is displayed. Specify the Serial Port. Check the Auto Detect box or enter the number of the COM port that you use. Click Next. Advanced is usually not needed.

CAUTION:

Be sure not to set the port to COM3/COM4.

Rev. I OS and Drivers 4-47

11. The Ready to Install dialog box is displayed. Click Next.

12. Installation ends and the Install Successful dialog box is displayed. Click Finish.

13. After the installation, the dialog box is displayed. Click Yes.

14. After rebooting the system, the calibration of the touch panel is executed automatically. See “Touch Panel Calibration.”

Uninstalling the touch panel driver for Windows

Uninstall the touch panel driver by the following procedure.

1. Select [Start Menu] - [Settings] and open the control panel.

2. Select [Add/Remove Programs] in the control panel.

3. Select [Universal Pointer Device Driver].

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MR Series Technical Reference Manual

4. Click Add/Remove.

5. The Uninstall Universal Pointer Device Driver dialog box is displayed. Click Next.

6. The Uninstall Completed dialog box is displayed. Click Finish.

7. The dialog box to require rebooting the system is displayed. Click Yes and reboot the

system.

Installing the Touch Panel Driver for MS-DOS

Note

Be sure to set the touch panel driver to COM1 or COM2. COM3/COM4 cannot be used.

This is installed by the exclusive installation program.

1. Insert the touch panel driver CD-ROM for the DM-M820 to the CD-ROM drive. Start \Dos\INSTALL.EXE.

2. The touch screen screen is displayed. Select AHL/AR5000 and Digitouch Controllers by using the cursor keys, and press Enter.

3. The Installation Options screen is displayed. Normally, leave the default setting as it is. To change the setting, select the item to be selected by using the cursor keys, and press Enter. The setting contents are changed. Select Start Installation, and press Enter to start copying the file to C:\TOUCH directory.

4. After copying is complete, press any key. The hardware setting is displayed.

5. Press any key. Readme is displayed.

6. Press Esc to terminate installation.

7. Enter the following from the prompt to install the driver:

For example: Set to COM2

TTDOS 2 /I:3 Enter

TBMOUSE 1 Enter

TT-DOS Command Line

TTDOS [Port] [/A:address] [/C:bbbb,p,s][/I]

Port: Specifies the serial port [Default:1] /A:Address: Port address [Default: 3F8] /C:bbbb,p,d,s Communications parameters bbbb: Baudrate [Default: 9600] p: Parity (N,O,E) [Default: N] d: Data bit (7,8) [Default: 8] s: Stop bit (1,2) [Default: 1] /I:Irq. Interrupt request number (0 to 15)

Rev. I OS and Drivers 4-49

TBMOUSE Command Line

TBMOUSE mode

Mode:1 If the screen is touched, the mouse cursor moves to the place that was touched and the left mouse button is pressed. After that, the finger can be slid across the screen with the left button held down. The mouse button is released if the finger is lifted from the screen.

Mode:2 If the screen is touched, the mouse cursor moves to the place that was touched, but the left mouse button is not pressed. Then you can slide your finger across the screen without the left button being pressed. If the finger's motion is stopped for approximately 0.5 seconds, the left mouse button is pressed. At this time, a short warning tone sounds once. Once the left button is pressed, the finger can be slid across the screen with the button pressed. The mouse button is released when the finger is lifted from the screen.

Mode:3 Mode 3 resembles Mode 2, but a double click is enabled. Once the finger's motion is stopped, then, while the mouse button is pressed, the finger is quickly separated from the screen and then immediately brought in contact with the screen again. At this time, a warning tone sounds once, and the button is immediately pressed again in the same position it was in the first time it was pressed.

Mode:4 After the finger is quickly lifted from the screen, touching the screen again causes the mouse button to be pressed.

To display the parameter details, enter the following:

TTDOS /? Enter

TBMOUSE /? Enter

Installing the MSR Utility for Windows

This is installed by the exclusive installation program.

1. Insert the Driver CD-ROM for the IM-800 in the CD-ROM drive. Start Common\Msrcfg\ Win\Disk1\SETUP.EXE.

2. The Setup Wizard starts and the Welcome dialog box is displayed. Click Next.

3. The Choose Destination Location dialog box is displayed. Specify the directory where the program is to be installed and click Next. C:\Program Files\MSR Config is specified as the default.

4. Installing is completed, and the Setup dialog box is displayed. Click Finish.

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Epson DM-M820-013, DM-M820-023, DM-M820-113, DM-M820-123, DM-M820-014 Technical Reference Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Key to Symbols

Safety Precautions for the IM-800

Safety Precautions for the DM-M820

Safety Precautions for the OI-MR01 AC Adapter

About this Manual

Aim of the Manual

Manual Contents

Related Documentation

Contents

Features

IM-800 Features

DM-M820 Features

Model Configurations

IM-800

DM-M820

Part Names for DM-M820

Specifications

IM-800

DM-M820

AC Adapter (OI-MR01)*

Dimensions

IM-800

DM-M820

Cable Arrangement

Connector Cables for a DM-M820 with a Touch Panel and MSR

Connector Cables for a DM-M820 with a Touch Panel and without an MSR

Connector Cables for a DM-M820 with No Touch Panel and No MSR

Connecting the Power Cable for AC Adapter

Serial Device Information

Connecting a Serial Modem to the IM-800

Keyboard and Mouse

Hardware Block Diagram for IM-800

System Interrupts

Main Board

Riser Board

COM Board

PCI Slot

DC24V Board

Standard model

24V model

Power Supply Capacities to Each Port

Outline of This Chapter

Operating Systems

Drivers and Utilities

Installation Procedure

Directory Configuration

Windows 2000 Setup Procedure

Installing the MSR Utility for Windows

Recovering the OS

Installation Procedure

Directory Configuration

Windows 98 Set-Up Procedure

Installing the MSR Utility for Windows

Recovering the OS

Installation Procedure

Installing the Serial Port Driver

Installing the Touch Panel Driver, MSR Utility and the Other Devices

Installation Procedure

Installing the Intel Chipset Diver

Installing the Network Driver

Installing the Display Driver

Installing the Sound Driver

Installing the Serial Port Driver

Installing the Touch Panel Driver, MSR Utility and the Other Devices

Installation for Windows NT Locally procured edition

Installation Procedure

Installing the Network Driver

Installing Service Pack 6a

Ultra DMA Setting for the HDD

Installing the Display Driver

Installing the Sound Driver

Installing the Serial Port Driver

Installing the Touch Panel Driver, MSR Utility and the Other Devices

Installation Procedure

Setup Procedure

Installing the Chipset Driver for Intel