EPSON DM-D110 service manual

DM-D110 Technical Reference guide

EPSON

English

410826900

Rev.A

DM-D110 Technical Reference Guide

CAUTIONS

❏ This document shall apply only to the product(s) identified herein. ❏ No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any

means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation.

❏ The contents of this document are subject to change without notice. Please contact us for the latest information. ❏ While every precaution has been taken in the preparation of this document, Seiko Epson Corporation assumes no

responsibility for errors or omissions.

❏ Neither is any liability assumed for damages resulting from the use of the information contained herein. ❏ Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties

for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

❏ Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options

or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seiko Epson Corporation.

TRADEMARKS

EPSON® and ESC/POS® are registered trademarks of Seiko Epson Corporation.

Microsoft

General Notice: Other product and company names used herein are for identification purposes only and may be trademarks of their respective companies.

Windows® and Windows NT® are registered trademarks of Microsoft Corporation.

ESC/POS Proprietary Command System

EPSON took the initiative by introducing ESC/POS, a proprietary POS printer command system including patented commands and enabling versatile POS system construction with high scalability. Compatible with all types of EPSON POS printers and displays, this proprietary control system also offers the flexibility to easily make future upgrades. Its popularity is worldwide.

Revision Information

Revision Page Altered Items and Contents

Rev. A all pages Newly authorized

Rev. A i

Key to Symbols

The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product.

WARNING:

Warnings must be followed carefully to avoid serious bodily injury.

CAUTION:

Cautions must be observed to avoid minor injury to yourself or damage to your equipment.

Note:

Notes have important information and useful tips on the operation of your equipment.

Safety Precautions

This section presents important information to ensure safe and effective use of this product. Please read this section carefully and store it in an accessible location.

WARNING:

❏

Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise. Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice.

❏

Never attempt to repair this product yourself. Improper repair work can be dangerous.

iv Rev. A

DM-D110 Technical Reference Guide

❏

Never disassemble or modify this product. Tampering with this product may result in injury or fire.

❏

Be sure to use the specified power source. Connection to an improper power source may cause fire.

❏

Do not allow foreign matter to fall into the equipment. Penetration by foreign objects may lead to fire.

❏

If water or other liquid spills into this equipment, unplug the power cord immediately, and then contact your dealer or a Seiko Epson service center for advice. Continued usage may lead to fire.

CAUTION:

❏

Do not connect cables in ways other than those mentioned in this manual. Different connections may cause equipment damage and burning.

❏

Be sure to set this equipment on a firm, stable, horizontal surface. The product may break or cause injury if it falls.

❏

Do not use in locations subject to high humidity or dust levels. Excessive humidity and dust may cause equipment damage or fire.

❏

Do not place heavy objects on top of this product. Never stand or lean on this product. Equipment may fall or collapse, causing breakage and possible injury.

❏

Do not connect multiple extension struts. If the device topples over, there is a risk of damage or injury.

❏

The horizontal rotating angle of the screen unit is limited by a stopper. Do not apply excess force to rotate the screen unit past the limit set by the stopper. Doing so may cause damage.

❏

When you are attaching and detaching the cable, always check that the power switches of the customer display and the unit that it is connected to are turned off.

❏

Take care when handling the customer display not to drop or knock it because it has a built-in fluorescent display tube.

❏

If you do not use this product for an extended period of time, always disconnect the power cord for safety. If you move the product, ensure that the power cord is disconnected and that all of the cables are disconnected before moving it.

❏

Do not use aerosol sprayers containing flammable gas inside or around this product. Doing so may cause fire.

Rev. A v

About This Manual

Aim of the Manual

This manual was created to provide information on the DM-D110 customer display for anyone who is developing hardware, installations, or programs. Programmers will also want to consult other documents.

Contents of the Manual

Chapter 1, “General Information.” General description of features plus

specifications.

Chapter 2, “Setup information.” Describes product DM-D110 setup.

Chapter 3, “DIP Switches.” Describes product DIP Switch settings.

Chapter 4, “Hardware.” Describes produc signal connections of the

interface and data flow.

Chapter 5, “Application Development

Information.”

Appendix A, “Character Code Tables.” Character Code Tables

Describes how to control the customer display.

vi Rev. A

DM-D110 Technical Reference Guide

Revision Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i

Related Software and Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

EMC and Safety Standards Applied . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii

Key to Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Aim of the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Contents of the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Chapter 1

Chapter 1 General Information

Chapter 1 Chapter 1

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

Installation Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Connection Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Pass-through Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Stand-Alone Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Y-type Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

System Planning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Chapter 2

Chapter 2 Setup information

Chapter 2 Chapter 2

Cautions on Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1

Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Assembling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Attaching to the DM-D stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Attaching to the TM-H6000 Series/TM-U675 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Attaching to the TM-H5000 Series/TM-J8000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-16

Attaching to the TM-U950 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-18

Attaching to Other TM Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21

General Information

General InformationGeneral Information

Setup information

Setup informationSetup information

Chapter 3

Chapter 3 DIP Switches

Chapter 3 Chapter 3

DIP Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Transfer Speed Switching . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Setting the DIP switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Chapter 4

Chapter 4 Hardware

Chapter 4 Chapter 4

Interface Signal Connection Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Data Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Pass-through Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Standalone Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3

Y-type Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

DM-D110 Standard Model Interface Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

DM-D110 and PC Connection Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

DP-110 Printer Interface Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7

DP-110 Power Supply Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

DIP Switches

DIP SwitchesDIP Switches

Hardware

HardwareHardware

Rev. A vii

Chapter 5

Chapter 5 Application Development Information

Chapter 5 Chapter 5

Introducing the Control Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Features of EPSON OPOS ADK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

Features of Windows Driver (EPSON Advanced Printer Driver) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2

Selecting Environment and Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

Appendix A

Appendix A Character Code Tables

Appendix A Appendix A

Application Development Information

Application Development InformationApplication Development Information

Character Code Tables

Character Code TablesCharacter Code Tables

viii Rev. A

DM-D110 Technical Reference Guide

Chapter 1

General Information

1.1 Features

The DM-D110 has the following features.

❏ Large amounts of data can be displayed on the 20-column × 2-line dot matrix. ❏ The display uses a fluorescent light, so it is easy to see at a wide angle in bright places and

dark places.*1 The fluorescent light has a long life.

❏ The emitting light color is green and the brightness can be adjusted by an ESC/POS

command.*1

❏ The DM-D110 is a compact size, so it is possible to place on a narrow counter.

DM-D110 165mm (width) x 69mm (height) x 50.5mm (depth) DP-110 165mm (width) x 69mm (height) x 110mm (depth)

❏ The display panel can be adjusted to the an easy to see position by moving it to the right and

left or up and down.

❏ The DM-D110 can be installed in the EPSON HSS series and TM printers by using the option

parts.

❏ The DM-D110 can be placed at a height that is easy to see by using the extension pole. ❏ The communication speed can be set to 2400bps - 115200bps in accordance with the RS-232

interface.

❏ The EPSON TM printer and the cash drawer can be connected and controlled by using one

interface. (In the case of the pass through connection and Y connection*2) The number of interface connections of the host computer can be reduced.

❏ OPPS and APD (Windows driver) are prepared with Windows. The display using any other

OS and the connecting equipment are prepared by ESC/POS commands.

❏ There are two model colors of cool white and dark gray, and these colors are unified with

the EPSON HSS series and TM printers. It is possible to choose the one that fits to the atmosphere of your shop.

*1 The initial setting is the brightest setting. It is adjusted by an ESC/POS command.

*2 A TM printer with a DM-D connector can be used. The cash drawer can be connected by using a TM

printer that has the DK connector.

*3 APD cannot be used in a net environment.

Rev. A General Information 1-1

1.2 Installation Example

The DM-D110 can be attached to the EPSON HSS series and TM printers, and it can be attached to a DM-D stand.

1.3 Connection Example

1.3.1 Pass-through Connection

The pass through connection is the way of connecting the TM printer with the cash drawer by passing through the stand of the customer display by using one serial port of the host personal computer.

Host PC

DM-D110 + DP-110

PS-180

TM printer

Cash Drawer

Power cable

1-2 General Information Rev. A

DM-D110 Technical Reference Guide

1.3.2 Stand-Alone Connection

One serial port of the host personal computer is used as the exclusive port of the customer display.

Host PC

DM-D110 + DP-110

TM printer

PS-180

Power cable

Cash Drawer

When [Serial Port3 Mode] of the SR-610 is set [DRW/DM-D], the customer display and the cash drawer can be controlled by COM3.

1.3.3 Y-type Connection

Y-type Connection is the way of connecting the DM-D110 with the customer display and the cash drawer by passing through the printer from one serial/USB port of the host personal computer.

Host PC

TM printer

DM-D110 + DP-502

PS-180

Host PC

TM printer

PS-180 AC-170

USB I/F

Cash Drawer

DM-D110 + DP-110

When [Serial Port3 Mode] of the SR-610 is set [TM/DM-D], the TM printer, the customer display and the cash drawer can be controlled by COM3.

Rev. A General Information 1-3

1.4 System Requirements

❏ A personal computer having a serial I/F ❏ A TM printer having a DM-D connector ❏ EPSON HSS series

1.5 System Planning

A customer display can display and be controlled using any of the following three methods:

1. ESC/POS commands

2. EPSON OPOS ADK

3. Windows printer driver (EPSON Advanced Printer Driver)

Refer to the "Application development information" in Chapter 5 from the characteristics of each.

1-4 General Information Rev. A

DM-D110 Technical Reference Guide

Chapter 2

Setup information

2.1 Cautions on Handling

When you use the DM-D110, be sure to note the following points:

❏ Avoid locations that are subject to high temperature and humidity. ❏ Avoid dirty and dusty locations. ❏ Avoid locations that are unstable or are subject to high levels of vibration. ❏ When connecting or disconnecting cables, make sure that the power switch of the DM-D110

and printers connected to the DM-D110 are turned off.

❏ Do not drop the DM-D110 because you may damage the built-in vacuum fluorescent

display.

2.2 Usage

The DM-D110 can be used with the following equipment.

❏ IR-320 series. You can attach the DM-D110 to the IM series using the “DM-D pole unit for

IR” (DP-504). (Refer to the IR-320 Technical Reference manual.)

❏ IR-700 series. You can attach the DM-D110 to the IR-700 the DM-D support unit (DP-506) for IR-

700 series. (Refer to the IR-700 Technical Reference guide.)

❏ SR-610 series. You can attach the DM-D110 to SR-610 series. You can attach the DM-D110 to

the SR-610 using the DM-D support unit (DP-504 ) for SR-6 10 series. (Refer to the SR-610 Te chnical Reference guide.)

❏ DM-D stand. You can attach the DM-D110 to the DM-D stand directly using the “DM-D

stand unit for DM Customer Display” (DP-110-1x1). When using the DM-D stand, an optional power supply unit (PS-180) is required. Also, if you want to extend the height of the DM-D110, an optional extension support unit (DP-105) is required. (See page 2-2.)

❏ TM-H6000 series/TM-U675. You can attach the DM-D110 to TM-H6000II/TM-U675 printers

using the “DM-D pole unit for TM printers (Type A)” (DP-502). (See page 2-11.)

❏ TM-H5000 series/TM-J8000 printers. You can attach the DM-D110 to TM-H5000II/TM-

J8000 printers using the “DM-D pole unit for TM printers (Type B)” (DP-503). (See page 2-

16.)

❏ TM-U950. You can attach the DM-D110 to the TM-U950 printers using the “DM-D pole unit

for TM printers (Type A)” (DP-502). (See page 2-18.)

❏ Other TM printers. You can attach the DM-D110 using the “DM-D pole unit for TM printers

(Type A)” (DP-502) and Velcro tapes or screws. (See page 2-21.)

Rev. A Setup information 2-1

2.3 Accessories

2.3 Accessories2.3 Accessories

DP-110-1x1 DP-110-1x2 DP-502 DP-503 DP-504 DP-505

extension cable for power supply1- ----

RS-232C connector installation screw (mm type)

fixing topping screw (M3 X 10) - - 2 3 - -

fixing screw (M3 X 5) --2---

fixing screws for wood position (M3.1 X 10)

rubber feet (square) - - 4 - - -

velcro tapes set - - 1 - - 1

rubber feet (big) - - 2 - - -

fixing screw (M3 X 8) - - --3-

extension support --1---

rubber feet (small) - - 4 - - -

fixing plate ,A --1---

fixing screws for fixing plate - - 4 - - -

stopper --1---

fixing screw for stopper - - 1 - - -

DM-D angle fixing screw --1---

fixing plate ,B - - 1 - - -

4- ----

--4--5

2.4 Assembling

Attach the DM-D110 by usingb the following procedure.

2.4.1 Attaching to the DM-D stand

The DM-D110 can be attached directly to the DM-D stand using the “DM-D stand unit for DM Customer Display” (DP-110). The DM-D110 with the DM-D stand can be connected to a TM printer, or be used as a standalone product.

The function differs with the DM-D stand types.

• DP-110-101/DP-110-111 : This is connected to the personal computer and the TM printer with the pass-through connection.

• DP-110-102/DP-110-112 : This is connected to the TM printer with the Y-type

connection and this is set on the desk for the DM-D110 and the DP-110-1x2.

2-2 Setup information Rev. A

DM-D110 Technical Reference Guide

2.4.1.1 Required items

The following items are used to attach the DM-D110 to the DM-D stand. The power supply unit (PS-180) and the extension support (DP-105) are options. For details, ask your dealer.

<DM-D stand unit for DM Customer Display (DP-110)

DM-D stand

extension cable for power supply

<extension support (DP-105)

Velcro tapes

interface connector base plate

RS-232C connector installation screw (mm type)

power supply unit (PS-180)

extension support

Rev. A Setup information 2-3

2.4.1.2 Connectors for the DP-110-1x1

The connectors for the DP-110-1x1 are as follows:

computer connector

power supply unit connector

display connector

printer connector

extension cable connector

Note:

Inch-type hexagonal lock screws are installed in the RS-232 connector. If millimeter-type lock screws are needed, use the millimeter-type lock screws of the accessory.

notch (one or more lines)

inch-type

millimeter-type

RS-232C connector installation screw

2.4.1.3 Jumper setting

Set the jumpers on the DM-D stand as follows:

JP1 JP2 Perpose

1-2 1-2 For connecting both the TM printer and the DM-D stand.

2-3 2-3 For using the DM-D stand a standalone.

(Default setting)

(TM printer is not connected.)

The jumpers are located as shown below:

JP1

JP2

2-4 Setup information Rev. A

DM-D110 Technical Reference Guide

2.4.1.4 Precautions on using the power supply unit

To avoid damage to the DM-D110 and the power supply unit, make sure to note the following points.

❏ Use the optional Seiko Epson products, PS-180 as the power supply. ❏ Never connect the DC cable to the power supply unit when the power supply unit is

connected.

❏ Unplug the DC cable by holding the connector part. If you pull the cable to unplug it, it may

be damaged.

2.4.1.5 Assembling steps

1. Pass the cable for the DM-D110 through the DM-D stand. When extending the length of the DM-D stand, attach the extension support (DP-105) to the DM-D stand.

When using the extension support (DP-105)

Rev. A Setup information 2-5

2. Insert the tab on the DM-D110 (or the extension support) into the hole on the DM-D stand until you feel it click.

3. When connecting to a TM printer with a Y-type connection, skip to step 13. Connect the cable for the DM-D110 to the display connector on the DM-D stand until you feel it click.

2-6 Setup information Rev. A

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