Epson Disc producer PP-100N Security Administrator's Manual

Administrator’s Guide

M00012700

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any

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form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written
permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information
contained herein. While every precaution has been taken in the preparation of this manual, Seiko Epson Corporation
assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use
of the information contained herein.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse
of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U. S.) failure to
strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or
any consumable products other than those designated as Original EPSON Products or EPSON Approved Products
by Seiko Epson Corporation.

NOTICE: The contents of this manual are subject to change without notice.

Copyright © 2009 Seiko Epson Corporation. All rights reserved.

Trademarks

• Microsoft, Windows, Windows Vista and Internet Explorer are registered trademarks of Microsoft Corporation in the

United States and other countries.

• EPSON is a registered trademark of Seiko Epson Corporation.

Other product names are trademarks or registered trademarks of their respective owners.

Marks used in this guide

The following marks are used in this guide to indicate important information.

Indicates information with which you must comply when using this product. Ignoring this
information and mishandling the product may cause it to fail or malfunction.

Note

Indicates an additional explanation or information we want you to know.

Screens appearing in this guide

Unless otherwise indicated, the Windows screens appearing in this guide are Vista screens.

Organization of this manual

The following instruction guides are included with this product.

PP-100N Setup Guide Briefly describes how to set up this product using Standard Mode, External

Output Mode and Batch Mode in 25 languages with illustrations. See the
PP-100N Administrator’s Guide for more information.

PP-100N User’s Guide (PDF) Presents detailed information users need to know when using this product

in Standard Mode, External Output Mode, and Batch Mode, such as how
to install the software, the product functions and operations, as well as
maintenance information. It is included on the PP-100/PP-100N Utility &
Documents disc.

PP-100N Administrator’s
Guide (PDF)

PP-100N Security Setup
Guide

PP-100N Security User’s
Guide (PDF)

PP-100N Security
Administrator’s Guide (PDF)

Presents detailed information necessary for setting up, operating, and
managing this product when using it in Standard Mode, External Output
Mode, and Batch Mode. It also describes how to troubleshoot various
problems. It is included on the PP-100/PP-100N Utility & Documents disc.

Briefly describes how to set up this product using PIN Controlled Mode and
Security Mode in 25 languages with illustrations. See the PP-100N Security
Administrator’s Guide for more information.

Presents detailed information users need to know when using this product
in PIN Controlled Mode and Security Mode, such as how to install the
software, the product functions and operations, as well as maintenance
information. It is included on the PP-100N Security-Documents disc.

Presents detailed information that administrators need to know about
setting up, operating and managing this product when using it in PIN
Controlled Mode and Security Mode. It also describes how to
troubleshoot various problems.

3

Table of Contents

Trademarks..................................................................2

Marks used in this guide...........................................2

Screens appearing in this guide ...............................2

Organization of this manual.....................................3

■ Table of Contents ...............................................4

Before Using This Product.........6

■ For safe use .........................................................6

Cautions for the power source .................................8

Cautions for using......................................................9

WARNING ................................................................11

FCC compliance statement for American

users ........................................................................... 11

For Canadian users ..................................................11

For California customers only................................11

■ Cautions for CD/DVD discs..........................12

■ Uses of this product.........................................12

■ Incidental loss arising from the use of this

product..............................................................12

■ Restriction of Use.............................................12

■ About open source software licenses............12

■ Setup procedure...............................................20

■ Connecting the authentication keypad ........21

■ Connecting the Ethernet cable.......................25

■ Connecting the power cord ...........................25

■ Installing the ink cartridges ...........................26

■ Setting the security lock switch.....................30

■ Setting the Publish Mode ...............................31

Types of Publish Modes...........................................31

Installing the stackers ..............................................32

Setting procedure .....................................................34

■ Network settings .............................................36

■ Registering an administrator.........................42

■ System settings ................................................47

Output device settings.............................................47

Notification email transmission settings...............50

Setting the date and time.........................................54

■ Installing digital certificates...........................56

Creating a CA certificate and server certificate ...57

Downloading the CA certificate.............................59

Downloading the server certificate........................60

Uploading the server certificate .............................61

■ Setting the language........................................62

PIN Controlled Mode and

Security Mode.........................13

Publish Mode............................................................13

Security control mechanisms..................................15

System configuration...............................................15

■ Secure disc creation.........................................16

Roles of the person in charge and the users

(administrators, approvers, publishers)................16

What is a secure disc creation environment?.......17

Preparation..............................18

■ Installation ........................................................18

Installation location requirements .........................19

Installation space......................................................19

Administration and

Management ..........................63

■ Closing and opening the disc cover..............63

Unlocking the disc cover .........................................63

Opening the disc cover............................................65

Closing the disc cover..............................................66

■ Loading discs ...................................................67

■ Managing jobs..................................................68

Checking job information........................................68

Canceling job applications (Security Mode only)

.....................................................................................70

Checking the job processing status........................72

Pausing jobs...............................................................73

Resuming jobs...........................................................74

Canceling jobs ...........................................................75

Deleting jobs..............................................................76

■ Managing users ...............................................78

Checking user information .....................................78

Registering users ......................................................79

Batch registering users.............................................82

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Changing user information.....................................85

Deleting user information.......................................87

Changing password and PIN.................................89

Unlocking the user account ....................................92

■ Managing inspection logs.............................. 94

Checking inspection logs ........................................94

Downloading inspection logs.................................96

■ Changing the Publish Mode.......................... 97

Mode change II.........................................................98

Mode change III......................................................100

Mode change IV......................................................102

Maintaining Your Product.....104

■ Backing up and restoring data.................... 104

Backing up data......................................................104

Restoring data.........................................................106

■ Restoring to initial state ............................... 107

■ Checking maintenance information............111

Checking device information ............................... 111

Downloading operation log.................................. 113

■ Checking the TOE version (Security Mode

only) ................................................................ 114

■ Starting Service Mode .................................. 115

■ Disc recording surface is stained with

ink.................................................................... 143

Appendix.............................. 147

■ Where to get help.......................................... 147

Before contacting Epson........................................147

Help for users in the United States and

Canada .....................................................................147

Help for users in Europe (EMEA)........................147

■ Product specifications .................................. 148

Basic specifications.................................................148

■ Ink and Disc................................................... 153

Ink cartridges ..........................................................153

Discs .........................................................................153

■ Precautions for transporting your

product ........................................................... 117

Troubleshooting.....................119

■ Error messages and remedies...................... 119

■ Problems and their remedies.......................126

Power/Control Panel problems...........................126

Disc writing problems ...........................................127

Label printing problems........................................128

Password/PIN problems ......................................130

Other problems.......................................................131

■ Checking with EPSON Total Disc

Monitor...........................................................133

■ When discs cannot be published ................ 135

■ Disc does not come out ................................138

Drive tray does not come out ...............................138

Printer tray does not come out.............................139

5

Before Using This Product

For safe use

• To use this product safely, be sure to read this guide as well as the other instruction guides included with this

product before using it.

• Keep this guide at hand so that you can resolve any questions you have about this product.

To prevent harm to customers and other people or damage to property, this guide contains the following symbols and

warning displays for operations and use that may be dangerous. Please read the guide after thoroughly

understanding this information.

If this display is ignored and the product is mishandled, it may result in death or serious

WARNING

CAUTION

injury.

If this display is ignored and the product is mishandled, it may result in bodily harm or
physical damage.

Indicates action that should not
be performed (prohibited).

Indicates that disassembly is
prohibited.

Indicates that contacting the
product with wet hands is
prohibited.

Install this product in the following type of place.

Place that is flat and stable

Flat

Indicates that the product must
not come in contact with water.

Indicates that the plug should be
disconnected from the outlet.

Place with the following temperature and

humidity range

• When using this product in a place where static electricity is easily generated, use an
antistatic mat or other product to prevent static electricity.

• Do not install on a surface that is smaller than the base of the product.

If the rubber bases on the bottom of the product extend beyond this surface, it places stress
on the internal mechanisms, which negatively affects disc writing, printing and transporting.
Be sure to install on a flat surface that is wider than the product so that all of the feet on the
base of the product rest firmly on it.

6

WARNING

CAUTION

Before Using This Product

• Do not use flammable gas sprays inside or around this product. There is a
risk that gas will build up and a spark may cause a fire.

• Do not install in a place where volatile substances, such as alcohol or paint
thinner, are present or in a place where there is fire.

This may result in electric shock or fire.

Place the product on a flat, stable surface that extends beyond the base of the
product in all directions. If you place the product by the wall, leave more than
10 cm between the back of the product and the wall. The product will not
operate properly if it is tilted at an angle.

Do not install or store in an unstable place (such as on a wobbly or tilted
surface), in reach of children, or in a place subject to vibration from other
machines.

There is a risk that it could drop or fall over, resulting in injury.

Do not install in places where there is excessive moisture or dust, risk of getting
wet, direct sunlight, severe changes in temperature and humidity, or close to
heating and cooling devices.

There is a risk of electric shock, fire, and malfunction or failure of this product.

Do not block the air vents on this product.

Blocking the air vents may result in internal heat build-up and fire.
Do not install in the following types of places.

• Tight spaces where ventilation is poor, such as in a closet or on a bookshelf

• On a rug or bed

If you place the product by the wall, leave more than 10 cm between the
back of the product and the wall. It is also necessary to leave enough space
in front of the product to open and close the disc cover.

7

Cautions for the power source

Do not connect or disconnect the power plug with wet hands.

This may result in electric shock.

WARNING

Use only the type of power source indicated on the product’s label.
Also, do not plug the power cord into an outlet with many other cords
connected to it.

Using an out-of-spec power source may result in electric shock or fire.

Do not use a damaged power cord.

This may result in electric shock or fire.
If the power cord is damaged, consult your dealer for repairs.
Observe the following when handling the power cord.

• Do not modify the power cord

• Do not place heavy objects on the power cord

• Do not bend, twist or pull the power cord by force

• Do not wire heating appliances nearby

Be careful when handling the power plug.

Mishandling may result in fire.

• Do not leave plugged into a power source having foreign matter such as
dust

• Firmly insert the prongs of the power plug all the way

CAUTION

When you disconnect the power plug from the outlet, be sure to turn off the
power and hold the plug as you pull.

If you stretch the power cord, it may become damaged, which could result in
electric shock or fire.

Be sure your AC power cord meets the relevant local safety standard. Also, do
not use the power cord included with this product with any other devices.

This may result in electric shock or fire.

For safety reasons, be sure to ground the power cord.

The power cord included with the product is a 3-pin cable with a power
system grounding (PE) terminal, so connect it to an outlet with a grounding
electrode and ground it securely.

Regularly disconnect the power plug from the outlet and clean the base of the
prongs and between the prongs.

If you leave the power plug connected to an outlet for a long time, the base
of the power plug prongs may become dusty, which may result in short circuit
and fire.

For safety, be sure to disconnect the power plug from the outlet when you will
not be using the product for a long time.

8

Cautions for using

Do not continue to use under abnormal conditions such as smoke, unusual
odors or sounds.

WARNING

This may result in electric shock or fire.
Immediately turn off the power, disconnect the power plug from the outlet,
and contact your dealer or the Epson Repair Center about repairs. Servicing
the product yourself is dangerous, so never attempt it.

Do not insert or drop metal or flammable objects into the air vents or other
openings.

This may result in electric shock or fire.

If a foreign object, water or other liquid enters the product, do not continue to
use it.

This may result in electric shock or fire.
Immediately turn off the power, disconnect the power plug from the outlet,
and contact your dealer or the Epson Repair Center about repairs.

Before Using This Product

CAUTION

Do not attempt to service the product yourself.

This may result in injury, electric shock, fire or malfunction.

Do not leave containers of water or other liquid on this product.

If water spills on or into the product, this may result in electric shock, fire, or
malfunction.

Do not step on or place heavy objects on top of the product.

Be especially careful in households with small children. There is a risk that it
could fall over or break, resulting in injury.

Do not use the various cables (cords) to connect the product in a way other
than that specified in the instruction guide.

Faulty wiring may result in fire.

Do not connect a telephone line to the Ethernet interface connector.

This may result in damage to the telephone line or this product.

When connecting this product to a computer (or other device) using a cable,
be careful to orient the connector the right way.

The connectors on the cables have a specific orientation. If you connect
incorrectly oriented connectors to both this product and the computer (or
other devices), this may result in the malfunction of both connected devices.

9

CAUTION

When storing or transporting this product, do not tilt it, stand it on end, or turn it
upside down.

When transporting the product, be sure to package it in the original box to
protect it from any impact.

For safety reasons, if you move this product, first check that the power is off, the
power plug is disconnected from of the outlet, and all of the wires are
disconnected.

When replacing the ink cartridges, be careful that the ink does not contact
your eyes or skin.

Be especially careful because once an ink cartridge is used, there may be
some ink around the ink supply port. If ink gets into your eyes, immediately flush
them with water, and if it gets onto your skin, immediately wash the area with
soap and water. Leaving the ink as is may result in bloodshot eyes or mild
inflammation. In the rare event that there is a problem, immediately consult
with a physician.

Do not disassemble the ink cartridges to replenish or refill the ink.

Do not shake the ink cartridges too hard.

The ink cartridges may leak if you shake them around too much.

Store ink cartridges out of the reach of children. Also, do not ingest the ink.

10

Before Using This Product

WARNING

The connection of a non-shielded interface cable to this product will invalidate the EMC standards of this device. You

are cautioned that changes or modifications not expressly approved by Seiko Epson Corporation could void your

authority to operate the equipment.

This is a Class A product. In a domestic environment this product may cause radio interference in which case the user

may be required to take adequate measures.

FCC compliance statement for American users

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15

of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the

equipment is operated in a commercial environment.

This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance

with the instruction manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be

required to correct the interference at his own expense.

For Canadian users

This Class B digital apparatus complies with Canadian ICES-003.

For California customers only

The lithium batteries in this product contain Perchlorate Material - special handling may apply. See

www.dtsc.ca.gov/hazardouswaste/perchlorate.

11

Cautions for CD/DVD discs

Before using this product, run an operation check to make sure it is functioning normally. Also, back up the data on

CD/DVD discs onto separate media as necessary. Data may be damaged or lost at the following times:

• When there is static electricity or electrical noise

• During improper use

• During a malfunction or repair

• When there is damage due to a natural disaster

Even if the product is still under warranty, Epson accepts no responsibility for data that is lost or damaged due to

causes not limited to those listed above.

Uses of this product

This product is for business use and not for household use.

Incidental loss arising from the use of this product

Should you not obtain the results you expect from this product, including the bundled software, we cannot provide

compensation for incidental loss arising from that fact, such as expenses required for the use of this product and lost

earnings that would have been gained through the use of this product.

Restriction of Use

When this product is used for applications requiring high reliability/safety such as transportation devices related to

aviation, rail, marine, automotive etc.; disaster prevention devices; various safety devices etc.; or functional/precision

devices etc., you should use this product only after giving consideration to including fail-safes and redundancies into

your design to maintain safety and total system reliability. Because this product was not intended for use in

applications requiring extremely high reliability/safety such as aerospace equipment, main communication

equipment, nuclear power control equipment, or medical equipment related to direct medical care etc., please make

your own judgment on this product’s suitability after a full evaluation.

About open source software licenses

This product uses open source software in addition to Epson proprietary software. For a list of the open source

software used in this product as well as license terms for this software, see Open Source Software License Agreement

on the PP-100/PP-100N Utility & Documents Disc included with the product.

12

PIN Controlled Mode and Security Mode

PIN Controlled Mode and Security Mode

In addition to the regular modes (Standard Mode/External Output Mode/Batch Mode), this product also has the two

modes PIN Controlled Mode and Security Mode. This section describes precautions for using the product in the PIN

Controlled Mode and Security Mode.

Publish Mode

PIN Controlled Mode

In PIN Controlled Mode, only a publisher authenticated using the identity authentication function can publish a disc

after the disc image and the label data file are created on the client computer. In addition, the disc that was published

can be received only by a publisher who enters a user number and PIN to be certified as the person who published the

disc.

Publisher

Creates a disc data file

Publisher Publisher

Enters a user number and PIN

Publishes the disc

Ejects the disc

13

Security Mode

In Security Mode, after the disc image and the label data file are created on the client computer, the publisher and the

approver are authenticated using the identity authentication function, and the disc is published only if the correct

approver approves disc publishing by the correct publisher using the approval workflow. In addition, the disc that

was published can be received only by a publisher who enters a user number and PIN to be certified as the person

who published the disc.

As a result, if you use Security Mode, published discs can no longer be passed to other people, which makes it

possible to prevent data recorded on discs from leaking.

Publisher

• Creates a disc data file

• Applies to have a disc
published

Publisher Publisher

Enters a user number and PIN

What this product (PP-100N) protects is the data on the published disc that is stored on
this product. It does not protect the following data on this product.

• Source files on the file server or client computers as well as disc images and label data
files

• Disc images and label data files saved on the hard disc of this product as spool data

• Data on a published disc that was ejected from this product or to Stacker 4

Approver

Approves publishing of

the disc

Publishes the disc

Ejects the disc

14

PIN Controlled Mode and Security Mode

Security control mechanisms

This product offers the following five security control mechanisms for implementing security functions that prevent
leaks of data stored on your discs when you use the PIN Controlled Mode and Security Mode.

• Controlled Distribution Function

Only the user who created the disc can eject a published disc.

• Electronic Lock Open Function

Only administrators are permitted to unlock the disc cover.

• Identity Authentication Function

Only registered users are permitted to operate this product using the control panel and the Web application software
included with the products (EPSON Total Disc Net Administrator), EPSON Total Disc Maker, and EPSON Total Disc
Monitor.

• Warning Function

Issues a warning to the administrator when there is a possibility of a security breach.

• Setting Data Control Function

Only users with authority are permitted to access setting control data, job information, and disc position information.

System configuration

The following items are required to use this product in Authentication Publish Option Mode.

Hardware

• Client computers for approvers (only when in Security Mode), administrators, and publishers

Software

• Total Disc Maker: Lets you write data to a disc, edit print data, and publish discs.

• Total Disc Setup: Lets you register the publish destination PP-100N.

• Total Disc Monitor: Shows the status of this product, and lets you show and change the status of a job.

• Internet Explorer 6/7: Used for EPSON Total Disc Net Administrator (Web application included with this

product).

Approver’s

client computer

External network

Administrator ’s

client computer

File server

Router/
Firewall

PP-100N

Note: It is necessary to be protected from the external network using a router or firewall.

Depending on the usage environment, an external network, SMTP server, or file server may not be present.

Publishers’

client computers

SMTP server

15

Secure disc creation

To use the Pin Controlled Mode/Security Mode in this product and build an environment for creating disc securely,

thoroughly familiarize yourself with the following information and start setup tasks.

Roles of the person in charge and the users (administrators, approvers, publishers)

To appropriately use the Pin Controlled Mode/Security Mode in this product, it is necessary to separate the roles of
the person in charge and the users (administrators, approvers, publishers). (In PIN Controlled Mode, it is not
necessary to appoint an approver.) Each of the roles is described below.

Who is the person in charge?

This is the head of the organization that installed this product.

Role of the person in charge

• Appoints administrators (more than one) who can be trusted and teaches the administrators the required

knowledge

• Appoints approvers who can be trusted

Who is a user?

A user is a person who has the authority to create discs using this product. This includes administrators, approvers

and publishers.

More details about the work performed by users are presented in the PP-100N Security User’s Guide.

Role of an administrator

• Sets up, operates, and manages this product

• Trains approvers and publishers in how to install the software

• Trains approvers and publishers in how to operate the product

• Responds when there is a possibility of a breach of security

More information about the work that administrators perform is presented in this guide.

Role of an approver

• Approves the creation of discs

More information about the work that approvers perform is presented in Approving/ Rejecting Job Applications in

the PP-100N Security User’s Guide.

Role of a publisher

• Creates discs

• Applies for creation of

discs (Security Mode only)

Related personnel
in the organization

Users

Head of the organization

16

Administrators

Approvers Publishers

PIN Controlled Mode and Security Mode

What is a secure disc creation environment?

There is a risk of information leaks in environments where appropriate conditions are not met. Check the following

issues.

• The person in charge must appoint people who can be trusted to be administrators and approvers (Security Mode

only).

• People with knowledge of IT must be appointed as administrators.

• Several administrators who can always monitor the status of this product and who can respond quickly if a

warning or error occurs must be appointed.

• Administrators must sufficiently understand the information in this guide in advance.

• Users themselves should manage user authentication information (passwords and PINs) used for identity

authentication so that it is not used by third parties.

• Administrators must manage disc cover keys very carefully so that they are not used by anyone other than

administrators.

• Measures such as making firewall and router security settings must be implemented so that this product is not

subject to an attack from an external network.

• Measures must be taken to protect the data that flows within the internal network from hacking so that user

authentication information (passwords and PINs), JOB data, and other information is not leaked.

• Measures must be taken to monitor the network so that the NTP server or DNS server is not falsified.

• An administrator must be present when a third party other than an administrator, such as a service engineer, sets

up the product or changes the settings.

17

Preparation

Installation

Install this product in a suitable location with adequate space.

• Make sure that the product is lifted by two people.

CAUTION

• The weight of this product is approximately 25.0 kg. When this product is lifted, it should
be lifted on both sides by two people holding the recesses on the sides as shown in the
illustration on the left. Holding any part other than the ones indicated in the illustration
on the left when carrying the product may result in damage to the product. In
particular, carrying the product while the disc cover, ink cartridge cover, or Stacker 4 is
open may result in the product being dropped, or deformed and damaged.
Furthermore, when putting down this product, take care not to trap a finger between
the product and installation surface.

• When lifting this product, make sure that, for example, you sufficiently bend
your knees and your posture is such that excessive stress is not placed on your
body.

An unnatural posture when lifting the product may result in an injury, or the product
being damaged.

• When moving the product, do not tilt it 10 or more degrees in a forward or
backward direction, or sideways direction.

The dropping or other mishandling of the product may result in an accident.

• Do not place a heavy object on the top of the product.

Subjecting this product to excessive force may result in a malfunction.
However, it is possible to place one unit of this product on top of another. In such a
case, make sure the tops and bottoms are oriented the same, and the exterior of the
units are aligned.

Take sufficient care to prevent a unit from dropping or falling. Also, do not
place more than one unit on top of another.

18

• In a location where static electricity is easily generated, use an antistatic mat and
other product to prevent static electricity.

• Do not install this product in locations with large amounts of dust, dirt, or cigarette
smoke.

• Do not use or store in high-temperature, high-humidity environments. This can cause
the label surfaces to blur and stick together.

Preparation

Installation location requirements

Install this product in the following type of location.

• Flat, stable location that can fully support the product weight (approx. 25.0 kg)

• Location that is wide enough to fully hold the product base

• Location where the air vents on the product are not blocked

• Location where the product is not subjected to vibrations or jolts

• Location where the product has access to its own dedicated power outlet

• Location that allows disc loading and unloading

• Location with sufficient space for attaching accessories, replacing consumables, and enabling regular maintenance

and care

• Location that satisfies the following requirements

Temperature Operation: 10 to 35°C, Storage: -20 to 40°C (Less than one month if at 40°C)

Humidity Operation: 20 to 80% RH, Storage: 5 to 85% RH (no condensation)

Installation space

Provide enough installation space for facilitating the installation work. If you place the product by the

wall, leave more than 10 cm between the back of the product and the wall. It is also necessary to leave

enough space in front of the product to open and close the disc cover.

* Be sure to leave at least 7 cm on the product left side for opening the ink cartridge cover.

19

Setup procedure

This section describes the setup procedure for this product (PP-100N).

Before starting setup, check that all protective tape and protective materials attached to
this product have been removed. See PP-100N Security Setup Guide for the procedure to
remove the protective materials.

1. Connecting the authentication keypad on page 21 in this guide

2. Connecting the Ethernet cable on page 25 in this guide

3. Connecting the power cord on page 25 in this guide

4. Installing the ink cartridges on page 26 in this guide

5. Setting the security lock switch on page 30 in this guide

6. Setting the Publish Mode on page 31 in this guide

7. Network settings on page 36 in this guide

8. Registering an administrator on page 42 in this guide

9. System settings on page 47 in this guide

10. Installing digital certificates on page 56 in this guide

20

After setup of this product is complete, install the software required for using this product to the client computer. See

s

the PP-100N Security User’s Guide for details on the installation procedure.

If you are using more than one unit of this product in the same environment and back up
the first unit and then restore the backup data on the second and subsequent units, the
configuration information of the first unit is saved, so you do not need to perform the

Note

following work. See “Backing up and restoring data” on page 104 in this guide for details
on the backup and restoration procedure.

• “Output device settings” on page 47 in this guide

• “Notification email transmission settings” on page 50 in this guide

• “Registering users” on page 79 in this guide

Connecting the authentication keypad

Connect the authentication keypad for entering the user number and PIN during the authentication process.

Always use one of the following USB keypads as the authentication keypad.

• AKP09EU (Targus)

• KP25B (Micro Innovations)

Preparation

Remove the two screws on the rear side that secure the top plate.

1

Open the disc cover.

2

21

Grasp the fixture on the top plate, and slide the top plate backwards slightly.

3

Remove the top plate.

4

22

Remove the four screws on the rear side, and then remove the air vent cover.

s

5

Connect the authentication keypad to the USB interface connector.

6

Preparation

Note

Two USB interface connectors are provided. The keypad can be connected to either one,
but only one authentication keypad can be connected.

23

Pass the cord of the authentication keypad through the notched hole in the air vent cover,

7

and then reattach the air vent cover using the four screws.

Mount the top plate, and secure in place using the two screws.

8

Close the disc cover.

9

24

Connecting the Ethernet cable

Connect the Ethernet cable to the Ethernet interface connector on the rear side.

Preparation

Connecting the power cord

Connect the power cord connector to the AC inlet on the product rear side. (See (1) in the

1

figure below.)

Insert the power plug into the outlet. (See (2) in the figure below.)

2

25

Installing the ink cartridges

This section describes the procedure for installing the ink cartridges for the first time.

See “Changing the ink cartridge” in the PP-100N Security User’s Guide for the procedure to change the ink cartridge in

daily operation.

• Use of Epson brand ink cartridges is recommended. Use of non-Epson brand ink
cartridges can result in problems that will not be covered by the warranty.

• Epson cannot guarantee the quality and reliability of non-Epson brand products.
Repairs for any damage or breakdown of this product due to the use of non-Epson
brand products will not be free of charge even if the warranty period is still valid.

• This product performs color adjustment based on use of Epson brand ink cartridges. Use
of non-Epson brand ink products can adversely affect the printing quality and prevent
the product from realizing its maximum performance.

• The ink level for non-Epson brand ink products is not displayed in the printer driver or
other indicators.

• Do not store ink cartridges in environments exposed to high temperatures, freezing
temperatures, or to direct sunlight.

• Even when Black is selected in the printer driver, all the ink colors are used in an
operation designed to maintain the printing and print head quality.

Open the ink cartridge cover by pressing the knob at the bottom right of the cover.

1

26

Remove the ink cartridge from its package.

2

• The first time you install ink cartridges, use the ink cartridges supplied with the product

or use ink cartridges in which there is a sufficient amount of ink remaining.

• For optimum printing quality, do not open the transparent plastic package until

immediately before installation. Also, after opening the package, try to use it up within
six months. Using an ink cartridge that has been left opened for an extended period of
time can result in poor printing quality.

• When opening the plastic package, be careful that the ink cartridge does not drop.

This could cause the ink to leak.

• Do not place the ink cartridge with the ink supply holes facing downward. This could

cause stains on a desk or other surface. Also, dust and other substances can adhere to
the ink cartridge so that it does not function properly.

• Do not shake the ink cartridges too hard. The ink cartridges may leak if you shake them

around too much.

• Do not touch the green chip section attached to the ink cartridge. Also, never peel off

the labels and film affixed to the ink cartridge. This could prevent proper installation,
operation, or printing with the ink cartridge, and cause a leak.

Preparation

Do not touch the
chip section.

• Try to use up the ink cartridge by the validity date printed on the individual package.

Insert all six color ink cartridges into the ink cartridge holders by gently pressing them in

3

until they click into place.

Check the label color of the ink cartridge and the label color of the ink cartridge holder, and install the ink
cartridge in the same color position.
Press section of the ink cartridge, and push straight in firmly.

Click

Install all six ink cartridges. If any of the colors is not installed, disc publishing (writing/
printing) cannot be performed.

27

Close the ink cartridge cover.

4

Press the power button to turn on the power.

5

The Power LED flashes, and ink filling (loading ink) is started.

28

Preparation

s

• When using for the first time, the product operates to prepare the internal components

of the product (loading ink).

• While ink is being loaded (approximately 5 minutes), do not turn off the power or open

the ink cartridge cover. These actions would make it necessary to perform the loading
ink operation again, resulting in the consumption of a substantial amount of ink. Also,
printing may be unable to be performed properly.

• In the initial loading ink operation immediately after purchase, the ink is filled up to the

tip sections of the print head nozzles (ink discharge holes) to enable printing, and so ink
equivalent to this amount is consumed. As a result, the quantity that can be printed is
higher when the ink cartridges are installed from the second time.

• If the ink cartridges are not recognized even though they are installed correctly, dust or

another object may be adhering to the green chip surface. Use a soft cloth to wipe off
the object, and then reinstall the cartridge.

• If printing cannot be performed properly even though the ink cartridges are installed,

perform head cleaning. See “Head cleaning” in the PP-100N Security User’s Guide for
details on the head cleaning procedure.

• When the power is turned off using the power button on the main unit, the print head is

automatically capped to prevent drying of the ink. After the ink cartridge is installed,
be sure to use the power button on the main unit to turn off the power whenever the
product is not used. Do not disconnect the power plug or shut off the circuit breaker
while the power is still on.

• If moving or transporting the product after the ink cartridges are installed, leave them

installed during the moving or transporting process.

• The ink cartridges should only be removed when replacing them.

Note

When the ink cartridges are installed for the first time (during setup), ink is consumed for
filling (loading ink), and so the ink cartridge will need to be replaced earlier than normal.

29

Setting the security lock switch

Set the security lock switch for automatically locking the disc cover. In the initial state, the security lock switch is set to

off.

Open the disc cover.

1

Set the security lock switch to on.

2

When set to on, the disc cover is locked automatically each time it is closed. To unlock the lock, use the disc
cover key or operate the control panel.

30

When the security lock switch is set to off, the disc cover is always unlocked. Be sure to set
the security lock switch to on when using in the PIN Controlled Mode/Security Mode.

Setting the Publish Mode

Select the Publish Mode to be used from PIN Controlled Mode and Security Mode, mount the stackers, and set the

Publish Mode.

Types of Publish Modes

PIN Controlled Mode

The published disc is temporarily stored in Stacker 2, and when the user number and PIN are entered, the publisher

of the disc only can take out the disc from Stacker 4.

Preparation

1

23

4

1

23

4

1

23

4

4

Security Mode

The approval workflow is used to perform identity authentication of the publisher and approver so that approved

discs only are published. The published disc is temporarily stored in Stacker 2, and when the user number and PIN

are entered, the publisher of the disc only can take out the disc from Stacker 4.

1

23

4

Publisher

Approver

Apply Approve

1

23

4

1

23

1

23

4

1

23

4

31

Installing the stackers

After the Publish Mode is determined, use the procedure below to install the stackers for the selected mode.

Insert Stacker 1 by aligning with the recesses.

1

Insert Stacker 2 by aligning with the recesses.

2

32

Set the lock lever to the [UNLOCK] position.

3

Stacker 3 is not used in PIN Controlled Mode/Security Mode.

Close the disc cover.

4

Preparation

33

Setting procedure

After installing the stackers, use the procedure below to set the Publish Mode.

Before setting the Publish Mode, be sure to check that the authentication keypad is
connected, the ink cartridges and stackers are installed, the security lock switch is set to
on, and the lock lever is in the [UNLOCK] position.

Check that the disc cover is locked.

1

In the mode selection screen displayed on the LCD, press the EJECT button three times,

2

and then press the MENU button.

Mode selection

Standard

Use the ▲/▼ buttons to display the mode to be used, and press the button.

3

Mode selection

Security

When the confirmation message appears, press the button.

4

Set to
Security Mode?

34

The initialization operation begins. Initialization takes two to three minutes.
When initialization is finished, [Please register an administrator] appears on the LCD.

Note

s

Preparation

• Never turn the power off during initialization.

• An administrator needs to be registered to use this product. After you finish configuring

the network settings (see page 36 in this guide), be sure to register an administrator. See
“Registering an administrator” on page 42 in this guide for the procedure for registering
an administrator.

• The operation of this product differs depending on the Publish Mode setting. To prevent

the occurrence of an unexpected warning or error, check that the correct Publish
Mode has been set after you set or change the Publish Mode.

• If the Security Mode is set, be sure to check the TOE version after setting. See

“Checking the TOE version (Security Mode only)” on page 114 in this guide for the
procedure to check the TOE version.

After you set the Publish Mode, you can change the language setting for messages
displayed on the LCD of this product from English to Spanish, French, Italian, Dutch,
Portuguese, Japanese, or German. See “Setting the language” on page 62 in this guide if
you want to change the language setting.

35

Network settings

s

The network can be set in the following two ways.

• Performing an operation from a PC

• Performing an operation with the product’s control panel

When performing the setup for the first time, carry out the network setup using the control panel.

The network settings cannot be made using a computer until an administrator is

Note

Performing an operation with the product’s control panel

Press the MENU button.

1

The top menu appears.

Use the ▲/▼ buttons to display the Network settings (“Top menu Network”) screen, and

2

press the button.

registered. See page 42 in this guide for the procedure to register the administrator.

Top menu

Use the ▲/▼ buttons to display the change settings (“Network Change settings”) screen

3

for the network, and press the button.

Network

Change settings

Network

36

Use the authentication keypad to enter the user number; then press the Enter key.

4

User number
XXXXXXXXXXXXXXXX

If an administrator is not registered, no screen is displayed asking for input of the user
number and PIN.

Use the authentication keypad to enter the PIN, and press the Enter key.

5

Preparation

PIN
XXXXXXXXXXXXXXXX

Use the ▲/▼ buttons to display the change settings (“Change settings IP address”) screen

6

for the IP address, and press the button.

Change settings

IP address

37

Use the ▲/▼ buttons to select the setting method, and press the button.

7

When “Manual” is selected: The settings are made manually. Proceed to step 8.
When “Auto” is selected: The network settings are made automatically by DHCP. Proceed to step 11.

When “Manual” is selected

IP address

Use the ▲/▼/ buttons to enter the IP address, and press the button.

8

Manual

IP address
XXX. XXX. XXX. XXX

When “Auto” is selected

IP address
Auto

Use the ▲/▼/ buttons to enter the subnet mask, and press the button.

9

Subnet mask
XXX. XXX. XXX. XXX

38

Use the ▲/▼/ buttons to enter the default gateway, and press the button.

s

10

Default gateway
XXX. XXX. XXX. XXX

When the change setting confirmation message (“Change network settings?”) appears,

11

press the button.

Preparation

Note

Change network
settings?

• If necessary, set the Jumbo Frame. (“Top menu” - “Network” - “Change Settings” -

“JUMBO FRAME”) In the initial state, Jumbo Frame is set to off.

• If [Receiving job Cannot proceed] appears on the LCD, wait until job processing is

finished and then try again.

39

Performing an operation from a PC

s

• The network settings first become able to be set using a PC when an administrator is
registered after the network settings have been set using the control panel. See page

Note

Log in to EPSON Total Disc Net Administrator.

1

See “Logging in to EPSON Total Disc Net Administrator” in the PP-100N Security User’s Guide for the login
procedure.

Click the [Network] tab in the [System settings] screen.

2

42 in this guide for the procedure for registering an administrator.

• The link speed and Jumbo Frame cannot be set using a PC. Use this product’s control
panel (“Top menu” – “Network” – “Change settings” – “Link speed/JUMBO FRAME”).

40

Either manually enter the IP address, DNS server setup method, and host and domain

3

name setup method, or set them to [Auto], and click [Save].

Preparation

4

Click [OK].

41

Registering an administrator

Register an administrator who will administer and manage the product. After registering the administrator, other

users who will use the product can be registered. (See “Registering users” on page 79 in this guide for the procedure

to register the user.)

• Two or more administrators must be assigned to monitor the product’s status constantly
and to be able to respond quickly when a warning or error occurs.

• In Security Mode, the administrator who is registered first is also registered as the
approver.

Start Internet Explorer on the computer, and enter the IP address (https://xxx. xxx. xxx. xxx)

1

that was set for the product into the address bar.

In this example, we enter https://192.168.192.168.

• In the PIN Controlled Mode or Security Mode, enter “https” instead of “http” in order to
perform encrypted communication.

• The IP address setting can be checked with the product’s control panel (“Top menu” –
“Network” – “Check settings”).

Click [Continue to this website (not recommended).] if a security warning screen appears.

2

42

After the CA certificate is imported, the security warning screen is not displayed. See
“Installing digital certificates” on page 56 in this guide for the procedure to import the CA
certificate.

Enter the activation key, and click [OK].

s

3

Preparation

Note

Refer to the sheet supplied with the product for the activation key.

43

Enter the information for each item, and click [Save].

4

• User name: Enter the user name to use for identity authentication in EPSON Total Disc
Maker/EPSON Total Disc Monitor/EPSON Total Disc Net Administrator.

• Password: Enter the password to use for identity authentication in EPSON Total Disc
Maker/EPSON Total Disc Monitor/EPSON Total Disc Net Administrator.

• Confirm password: Enter the password again for confirmation.

• User number: Enter the user number to use for performing identity authentication with the

authentication keypad.

• PIN: Enter the PIN to use for performing identity authentication with the
authentication keypad.

• PIN confirmation: Enter the PIN again for confirmation.

44

Note

s

Preparation

• Enter 5 to 16 alphanumeric characters for the user name.

• Enter 5 to 16 alphanumeric characters or symbols (“.”, “ -”, “_”) for the password.

• The password is case-sensitive.

• Do not set a date of birth, employee number, or anything else that is easy to guess for

the password or PIN.

• Enter 5 to 16 numbers for the user number and PIN.

• Manage the password and PIN so that they cannot be used by anyone other than the

user.

• The period of validity for the password and PIN is 180 days. Change them regularly
before the period of validity ends. (See “Changing password and PIN” on page 89 in
this guide for the procedure to change the password and PIN).

• When there are only 30 days left until the period of validity for the password and PIN
expires, a message appears to notify you that the period is to expire soon each time
you log in to EPSON Total Disc Net Administrator.

• If notification email transmission is set, when there are only 30 days left until the period
of validity for the password and PIN expires, an email is sent to notify the user that the
period of validity is to expire soon.

• Enter a full name and email address if necessary. An email address needs to be
entered if notification email transmission is set. See “Notification email transmission
settings” on page 50 in this guide for details on the notification email transmission
settings.

• See “Registering users” on page 79 in this guide for details on registration of the second
and subsequent administrators.

45

Click [OK].

s

5

After registration of the administrator is completed, the administrator is automatically logged in to EPSON
Total Disc Net Administrator, and the top screen ([Job management] screen) is displayed.

Note

Clicking the [User management] tab displays the user list where you can check that the
administrator is registered correctly.

• Clicking [Edit] allows you to change the full name and email address of the
administrator.

• In this case, clicking [Delete] does not delete the user information because only one
administrator is registered. At least one administrator must be registered at all times.

46

System settings

Make the settings to match the usage purpose and operating environment of the product.

Output device settings

This is used to select the type of disc that is used, make the drive settings, and make the settings when a write error

occurs.

Log in to EPSON Total Disc Net Administrator.

1

See “Logging in to EPSON Total Disc Net Administrator” in the PP-100N Security User’s Guide for the login
procedure.

Click the [System settings] tab.

2

Preparation

Set the information for each item, and click [Save].

3

47

Device name: The name of the connected product can be set.

s

s

Publish Mode

• Mode: This displays the Publish Mode that was set. The Publish Mode can also be changed. (See

“Changing the Publish Mode” on page 97 in this guide.)

• Stacker 1: Select the type of disc that is used from the list below.

CD-R, DVD-R 4.7GB, DVD-R DL 8.5GB, DVD+R 4.7GB, DVD+R DL 8.5GB

• Stacker 2: [Output stacker] is displayed

Drive settings

• Drive used: Select the drive that will be used from the drives below.

Item Description

Both Drive 1 and Drive 2 are used to write the disc. Jobs will be efficiently processed

Use both

Use Drive 1 Only Use only Drive 1

Use Drive 2 Only Use only Drive 2

• Number of write retries: The number of write retries after an error occurs during disc writing is selected from

by using two drives. If trouble occurs on either drive and it cannot write data, the
other drive will be used automatically.

zero to nine.

• Setting the number of write retries enables a job to be executed again without job
processing pausing even if an error occurs during writing. The error disc is output to
Stacker 2.

Note

• When a write error occurs based on a preset number of write retries, use of the drive is
automatically stopped, and [Drive operation paused DRV1/2] is displayed on the LCD.
To resume use of the stopped drive, make the setting at [Drive Settings].

• See “Disc writing problems” on page 127 in this guide for details on the causes and
remedy procedures for write errors.

Printer settings

• Show error mark on discs that experience errors

If you check this check box, an error mark will be printed on any disc with a write error. This is useful to identify the

disc which encountered the write error.

The error mark will not be printed in the following cases.

• The job was cancelled in the EPSON Total Disc Monitor.

Note

• Not enough ink was left to print the error mark

• Fatal error

48

4

Preparation

Click [OK].

49

Notification email transmission settings

s

Settings can be made for sending emails which pertain to disc publishing and approval workflow, notify when the ink

must be replaced, or notify about problems that have occurred.

• When a notification email is received, measures must be taken by following the
instructions contained in the email.

• An email address must be set to receive a notification email. See “Registering users” on
page 79 in this guide or “Checking user information” on page 78 in this guide for the
procedure to set the email address.

• If spam blocking software is used, change the settings so that the email containing the
URL sent from the email address set in [Sender’s email address] can be received.

If you want to cancel the notification email transmission settings (see page 52 in this

Note

guide) after setting them, clear the [SMTP server] field in the [Email] screen, and then save
the settings. The other input values of the mail settings are automatically cleared and the
settings are saved.

Notification email types

The following types of notification email can be sent.

Emails pertaining to disc publishing

• Emails notifying when a job is completed (to publisher)

• Emails notifying that the input stacker is empty (to administrator)

• Emails notifying that the input stacker is full (to administrator)

• Emails notifying that written discs are loaded to the input stacker (to administrator)

• Emails notifying that a different disc type than that specified for the job is loaded to the input stacker (to

administrator)

• Emails notifying that a write error has occurred on the disc (to administrator)

Emails pertaining to the approval workflow (Security Mode only)

• Emails notifying when a job application was made (to approver/proxy approver)

• Emails notifying when a job application was canceled by the administrator (to publisher)

• Emails notifying when a job application was denied by the approver or proxy approver (to publisher)

Emails pertaining to ink

• Emails notifying when it is nearly time to change an ink cartridge (to administrator)

• Emails notifying when it is time to change an ink cartridge (to administrator)

• Emails notifying when it is nearly time to change the ink pad (to administrator)

• Emails notifying when it is time to change the ink pad (to administrator)

Emails pertaining to security

• Emails notifying that the period of validity of the password has nearly expired (to user)

• Emails notifying that a published disc was remaining inside the product when the power was turned on. (to

administrator)

50

Preparation

• Emails notifying that the disc cover has been left open for 60 seconds (to administrator)

• Emails notifying that the disc cover has not been locked even though 10 seconds have elapsed since it was closed,

or the disc cover was not locked when the power was turned on (to administrator)

• Emails notifying that the power cannot be turned off due to a specific cause (to administrator)

• Emails notifying that a user account has been locked (to administrator)

• Emails notifying that the previous power off sequence was not performed properly (to administrator)

And so on

Emails pertaining to hardware

• Emails notifying that disc transfer has failed (to administrator)

• Emails notifying that opening or closing of the printer tray or drive has failed (to administrator)

• Emails notifying an internal error has occurred in the autoloader, printer, or drive (to administrator)

• Emails notifying that a printer maintenance error has occurred (to administrator)

And so on

<Example of a notification email>

51

Setting procedure

Use the procedure below to make the notification email settings.

Log in to EPSON Total Disc Net Administrator.

1

See “Logging in to EPSON Total Disc Net Administrator” in the PP-100N Security User’s Guide for the login
procedure.

Click the [Email] tab in the [System settings] screen.

2

Set the information for each item, and click [Save].

3

52

Preparation

Email settings

• Language for outgoing mail: Select the language to use in notification email from the languages below.

Japanese, German, English, Spanish, French, Italian, Dutch, Portuguese

• SMTP server: Enter the IP address or host name and port number of the SMTP server that is used

to send notification email.

• POP server: If [POP before SMTP] or [APOP before SMTP] is selected in [Email authentication],

enter the IP address or host name and port number of the POP server that is

accessed.

• Sender’s email address: Enter the notification email address of the sender.

• Sender’s name: Enter the sender name of the notification email.

• Email authentication: Select the notification email authentication method from the methods below.

None, POP before SMTP, APOP before SMTP, SMTP-AUTH (PLAIN), SMTP-AUTH

(LOGIN), SMTP-AUTH (Digest-MD5)

• Authentication account: Enter the authentication account of the email server.

• Authentication password: Enter the authentication password of the email server.

Email transmission settings

Select the check boxes for the types of email that you want to send.

Click [OK].

4

53

Setting the date and time

This sets the product’s internal clock.

Log in to EPSON Total Disc Net Administrator.

1

See “Logging in to EPSON Total Disc Net Administrator” in the PP-100N Security User’s Guide for the login
procedure.

Click the [Date/Time] tab in the [System settings] screen.

2

Select [Manual setting] or [Automatic setting].

3

When [Manual setting] is selected: Select the date, and enter the time.
When [Automatic setting] is selected: Select one of the NTP server setting methods below.

• To set the NTP server manually, select [Manual], and enter the IP address or host name of the NTP server
into [NTP server].

• To set the NTP server from the DHCP server, select [Auto].

54

Select [Time zone], and if daylight saving time is used, select the check box for [Daylight

4

Saving Time], and click [Save].

Preparation

5

Click [OK].

55

Installing digital certificates

Installing digital certificates enables secure communication between the server (this product) and client computer.

The digital certificate is installed by the administrator using the procedure below.

There are the following two ways of installing the digital certificate.

• When the certificate authority installed in the product can be trusted for use

• When a certificate authority is managed by the company or other organization

When the certificate authority installed in the product can be trusted for use

(1) Creating a CA certificate and server certificate

Create a CA certificate and server certificate, and save them in the product.

See “Creating a CA certificate and server certificate” on page 57 in this guide for details on the creation procedure.

(2) Downloading the CA certificate

Download the CA certificate for this product.

See “Downloading the CA certificate” on page 59 in this guide for details on the download procedure.

(3) Importing the CA certificate

Import the CA certificate to the user’s client computer.

If the CA certificate is imported correctly, the security warning screen no longer appears when logging into the

EPSON Total Disc Net Administrator.

When a certificate authority is managed by the company or other organization

(1) Downloading the server certificate

The administrator downloads an unsigned server certificate from this product.

See “Downloading the server certificate” on page 60 in this guide for details on the download procedure.

(2) Signing the server certificate

The certificate authority managed by the organization is used to sign the server certificate that was downloaded in (1).

Please ask the certificate authority administrator to perform the signing procedure, or refer to the operation manual of

the certificate authority software.

(3) Uploading the server certificate

Upload the server certificate that was signed in (2) to this product.

See “Uploading the server certificate” on page 61 in this guide for details on the upload procedure.

(4) Importing the CA certificate

Import the CA certificate managed by the organization to the user’s client computer.

If the CA certificate is imported correctly, the security warning screen no longer appears when logging into the

EPSON Total Disc Net Administrator.

56

Creating a CA certificate and server certificate

Use the following procedure to create a CA certificate and server certificate.

Log in to EPSON Total Disc Net Administrator.

1

See “Logging in to EPSON Total Disc Net Administrator” in the PP-100N Security User’s Guide for the login
procedure.

Click the [Certificate] tab.

2

Preparation

57

Enter the information for each item, and click [Issue].

3

• Start of period of validity: This displays the current date as the start date of period of validity.

• Period of validity: The period of validity of the certificate can be selected from 1 Year, 2 Years,

3 Years, 4 Years, or 5 Years.

• Country: Enter the country code (The country codes are specified in ISO3166.) written

in the certificate using two alphanumeric characters.

• Prefecture or state: Enter the prefecture or state name written in the certificate using

alphanumeric characters and symbols

• City, town, or village: Enter the city, town, or village name written in the certificate using

alphanumeric characters and symbols

• Organization: Enter the organization name written in the certificate using alphanumeric

characters and symbols

• Department: Enter the department name written in the certificate using alphanumeric

characters and symbols*.

• Issue to: This displays the publish destination (IP address) to which the certificate is

issued. The publish destination (IP address) can also be changed here.

*

.

*

.

*

.

58

*

Symbols: “-”, “,”, “.”, “+”, “/”, “(“,”)”

When you attempt to access EPSON Total Disc Net Administrator, a security warning
screen appears if the product’s IP address, host name, or FQDN entered in the Internet
Explorer address bar differs from that of [Issue to].

Click [OK].

4

The CA certificate and server certificate that were created are saved in the product.

Preparation

Turn off the product.

5

The saved CA certificate and server certificate are valid when the power for the product is turned on the next time.

Downloading the CA certificate

Use the following procedure to download the CA certificate.

Log in to EPSON Total Disc Net Administrator.

1

See “Logging in to EPSON Total Disc Net Administrator” in the PP-100N Security User’s Guide for the login
procedure.

Click the [Certificate] tab.

2

Click [Download] in [Download CA certificate].

3

Specify the save location for the certificate file, and then save the certificate file.

4

59

Downloading the server certificate

Use the following procedure to download the server certificate.

Log in to EPSON Total Disc Net Administrator.

1

See “Logging in to EPSON Total Disc Net Administrator” in the PP-100N Security User’s Guide for the login
procedure.

Click the [Certificate] tab.

2

Click [Download] in [Download server certificate].

3

Specify the save location for the certificate file, and then save the certificate file.

4

60

Uploading the server certificate

Use the following procedure to upload the server certificate.

Log in to EPSON Total Disc Net Administrator.

1

See “Logging in to EPSON Total Disc Net Administrator” in the PP-100N Security User’s Guide for the login
procedure.

Click the [Certificate] tab.

2

Click [Browse], specify the save location of the server certificate file, and click [Upload].

3

Preparation

61

Setting the language

After you set the Publish Mode (see page 31 in this guide), you can change the language setting for messages

displayed on the LCD of this product from English to Spanish, French, Italian, Dutch, Portuguese, Japanese, or

German.

Use the procedure below to change the language setting.

Press the MENU button.

1

The top menu appears.

Use the ▲/▼ buttons to display the language settings (“Top menu Language”) screen,

2

and press the button.

Top menu

Language

Use the ▲/▼ buttons to display the language that you want to change, and press the

3

button.

Language

Francais

62

Administration and Management

Administration and Management

Closing and opening the disc cover

The disc cover must always be opened and closed by the administrator when, for example, discs are loaded or

replenished, or an error occurs.

Unlocking the disc cover

If the security lock switch is set to on, the disc cover is locked automatically each time it is closed.

To unlock the disc cover, use the disc cover key or operate the control panel.

Be sure to set the security lock switch to on in the PIN Controlled Mode and Security
Mode.

Using the disc cover key to unlock the lock

Insert the disc cover key into the disc cover lock, and turn it to the [UNLOCK] position.

The disc cover key should be carefully managed by the administrator.

63

Using the control panel to unlock the lock

s

Press the MENU button.

1

The disc cover unlock screen appears.

Top menu

Press the button.

2

Use the authentication keypad to enter the user number, and press the Enter key.

3

User number
XXXXXXXXXXXXXXXX

Use the authentication keypad to enter the PIN, and press the Enter key.

4

Cover

unlocked

PIN
XXXXXXXXXXXXXXXX

When the disc cover is unlocked, “Disc cover can be opened” appears on the LCD.

Note

If the disc cover is not opened within 5 seconds after the lock is unlocked, the disc cover is
locked again.

64

Administration and Management

Opening the disc cover

• Do not open the disc cover while a job is being processed (BUSY LED is flashing). Doing
so may affect the quality of writing or printing.

• If you open the disc cover while a job is being processed, an alarm tone sounds and
the status of the current job becomes standby. If you close the disc cover, job
processing resumes automatically.

• If a job is being processed, first pause the job and then open the disc cover. See
“Pausing jobs” on page 73 in this guide for the procedure to pause a job.

• For safety reasons, never insert your hand while the arm is operating.

• Do not operate the stacker while the arm is operating. Doing so may damage the arm.

If the disc cover is locked, unlock it.

1

See “Unlocking the disc cover” on page 63 in this guide for the procedure to unlock the lock.

Hold the handle, and open the disc cover in the direction indicated by the arrow in the

2

figure below.

• Do not leave the disc cover open. If the disc cover is left open, a slow beeping alarm
tone sounds. The alarm tone sounds every 10 seconds and then stops. After 60 seconds
elapse, it changes to a fast beeping warning tone. The warning tone does not stop until
the disc cover is locked.

• If notification email transmission is set, an email is sent to notify the administrator if the
disc cover is left open for 60 seconds, or is closed for 10 seconds without being locked.

65

Closing the disc cover

Hold the handle, and close the disc cover in the direction indicated by the arrow in the figure

below.

If you used the disc cover key to open the disc cover, be sure to turn the key to the [LOCK]
position and remove it from the disc cover lock after you close the disc cover.

66

Loading discs

This section describes how to load discs in the stacker, and insert the stacker.

• If the notification email transmission is set, an email is sent to notify the administrator
when the input stacker runs out of discs.

• Load the discs in Stacker 1. Do not load discs in the drives or printer. Furthermore, do
not load discs between drive 1 and drive 2. You may be unable to remove them.

Fan a stack of discs to prevent them from sticking together.

1

• Be sufficiently careful not to scratch a disc.

• If a long time elapses after discs are loaded, the fanned discs may stick together again.

Fan the discs again if a long time has elapsed since they were loaded.

Open the disc cover, and take out Stacker 1.

2

Load discs into Stacker 1.

3

Administration and Management

• You can load up to approximately 50 discs. Do not load discs above the red line on the
stacker. The product may malfunction, or the discs may be damaged.

• Make sure that the bottom of the stacker is not dirty before loading the discs.

Insert Stacker 1, and close the disc cover.

4

Place the label surface facing upwards.

67

Managing jobs

This section describes how to check, pause, resume, and cancel published jobs, and delete job data.

Checking job information

You can check the history and detailed information of jobs on the [Job management] screen after logging in to EPSON

Total Disc Net Administrator. See “Logging in to EPSON Total Disc Net Administrator” in the PP-100N Security User’s

Guide for the login procedure.

The job list displays all jobs with the following status that were published for this product.

• Registered (Security Mode only)

• Waiting for approval (Security Mode only)

• Waiting

• Publishing

• Waiting to be ejected

• Completed

• Paused

• Pausing

• Canceling

• Standby

• Recovering

The job status display is not updated automatically. To update the display, click [Refresh]
on the [View] menu of Internet Explorer.

68

Note

s

Administration and Management

• If you use search options, a job list of the search results is displayed in accordance with
the conditions specified.

• Click [Details] of the job you want to check to display more detailed job information.

69

Canceling job applications (Security Mode only)

Use the following procedure to cancel a job application before it is approved in the approval workflow.

To cancel an application, the status of the job needs to be in Registered or Waiting for
approval.

Log in to EPSON Total Disc Net Administrator.

1

See “Logging in to EPSON Total Disk Not Administrator” in the PP-100N Security User’s Guide for the login
procedure.

Search for the job for which you want to cancel the application.

2

Click [Details].

3

70

Click [Cancel].

4

Administration and Management

Click [OK].

5

The job list appears in the [Job management] screen.

6

The job disappears when the job application is canceled.

71

If notification email transmission is set, an email is sent to notify the administrator that the

s

Note

job is canceled.

Checking the job processing status

Use the following procedure to check the job processing status.

Start EPSON Total Disc Monitor.

1

See “Starting EPSON Total Disc Monitor” in the PP-100N Security User’s Guide for the start procedure.

Click the [Unfinished Job] tab or [Finished Job] tab.

2

The [Unfinished Job] screen or [Finished Job] screen appears.

[Unfinished Job] screen: Displays a list of jobs for which the status is Waiting, Publishing, Paused, Pausing,

Canceling, Standby, or Recovering.

[Finished Job] screen: Displays a list of jobs for which the status is Published and Cancel. When the

published discs are taken out, the job display disappears.

In the Security Mode, jobs not approved in the approval workflow are not displayed.

72

Administration and Management

s

Pausing jobs

When a job is being processed, be sure to pause job processing before you perform a disc cover operation or other

operation of the product unit.

Use the following procedure to pause a job.

Only a job for which the status is Waiting, Publishing, Standby, or Recovering can be
paused.

Start EPSON Total Disc Monitor.

1

See “Starting EPSON Total Disc Monitor” in the PP-100N Security User’s Guide for the start procedure.

Select the job for which you want to pause processing, and click [Pause].

2

Enter your user name and password, and click [OK].

3

When the job is paused, the job status display changes from Pausing to Paused.

• If there is a disc being published, the job is paused after the processing is finished.

• The processing of any subsequent job also does not start while the job is paused.

Selecting a paused job and clicking [Cancel] allows you to cancel the job without

Note

resuming processing.

73

Resuming jobs

Use the following procedure to resume processing of a paused job.

Only a job for which the status is Paused or Pausing can be resumed.

Start EPSON Total Disc Monitor.

1

See “Starting EPSON Total Disc Monitor” in the PP-100N Security User’s Guide for the start procedure.

Select the job for which you want to resume processing, and click [Resume].

2

Enter your user name and password, and click [OK].

3

When the job is resumed, the job status display changes from Paused to Publishing or Waiting.

74

Administration and Management

s

Canceling jobs

Use the following procedure to cancel processing of a job.

Only a job for which the status Waiting, Publishing, Paused, Pausing, Standby, or
Recovering can be canceled.

Start EPSON Total Disc Monitor.

1

See “Starting EPSON Total Disc Monitor” in the PP-100N Security User’s Guide for the start procedure.

Select the job you want to cancel, and click [Cancel].

2

Click [Yes].

3

Enter your user name and password, and click [OK].

4

When the job is canceled, the job appears in the [Finished Job] screen of EPSON Total Disc Monitor.

If a disc is being published, that processing is stopped, and the disc is output to Stacker 2.

Note

If notification email transmission is set, an email is sent to notify the publisher that the job is
finished.

75

Deleting jobs

Use the following procedure to delete spool data and job history when, for example, there is little free space

remaining on the product’s hard disk.

Log in to EPSON Total Disc Net Administrator.

1

See “Logging in to EPSON Total Disc Net Administrator” in the PP-100N Security User’s Guide for the login
procedure.

Click [Delete job].

2

Use the search options to find the job you want to delete.

3

76

Administration and Management

Select the check box for the job you want to delete, and click [Delete spool data] or [Delete

4

spool data and job history].

Click [OK] in the deletion confirmation message that appears.

5

77

Managing users

s

Checking user information

Use the following procedure to check registered user information.

Log in to EPSON Total Disc Net Administrator.

1

See “Logging in to EPSON Total Disc Net Administrator” in the PP-100N Security User’s Guide for the login
procedure.

Click the [User management] tab.

2

The [User management] screen appears.

The user list displays the user name, full name, user number, period of validity for the password and PIN, and
account lock status of a registered user.

• Clicking [Edit] allows you to change the full name, mail address, and authority of a
registered user.

Note

• Clicking [Delete] allows you to delete the registered user information.

• If the user account is locked, [Unlock] is displayed for [Lock]. Click [Unlock] to unlock

the lock.

78

Administration and Management

s

Registering users

Use the following procedure to register a second or subsequent administrator, approver (Security Mode only), or

publisher.

You can perform a batch registration of multiple users. See “Batch registering users” on

Note

Log in to EPSON Total Disc Net Administrator.

1

See “Logging in to EPSON Total Disc Net Administrator” in the PP-100N Security User’s Guide for the login
procedure.

Click the [User management] tab.

2

page 82 in this guide for the procedure to perform a batch registration of multiple users.

Click [User registration].

3

79

Enter the information for each item, and click [Save].

4

• User name: Enter the user name to use for identity authentication in EPSON Total Disc
Maker/EPSON Total Disc Monitor/EPSON Total Disc Net Administrator.

• Password: Enter the password to use for identity authentication in EPSON Total Disc
Maker/EPSON Total Disc Monitor/EPSON Total Disc Net Administrator.

• Confirm password: Enter the password again for confirmation.

• User number: Enter the user number to use for performing identity authentication with the

authentication keypad.

• PIN: Enter the PIN to use for performing identity authentication with the
authentication keypad.

• PIN confirmation: Enter the PIN again for confirmation.

• Be sufficiently careful not to set the wrong authority.
∗ To add an administrator, select the [Administrator] check box.
∗ To add an approver (Security Mode only), select the [Approver] check box.

• Enter 5 to 16 alphanumeric characters for the user name.

• Enter 5 to 16 alphanumeric characters or symbols (“.”, “ -”, “_”) for the password.

• The password is case-sensitive.

• Do not set a date of birth, employee number, or anything else that is easy to guess for

the password or PIN.

• Enter 5 to 16 numbers for the user number and PIN.

• Manage the password and PIN so that they cannot be used by anyone other than the

user.

• The period of validity for the password and PIN is 180 days. Change them regularly
before the period of validity ends. (See “Changing password and PIN” on page 89 in
this guide for the procedure to change the password and PIN.)

• You can register the information for up to 100 users.

80

Enter a full name and email address if necessary. An email address needs to be entered if

s

s

Note

Click [OK] in the confirmation message that appears.

5

The user list of the [User management] screen appears.
Check that the user is registered correctly.

notification email transmission is set. See “Notification email transmission settings” on page
50 in this guide for details on setting the notification email transmission.

Administration and Management

Note

Inform the user of the set user name and password. The user changes the password and
PIN after logging in.

• Clicking [Edit] allows you to change the full name, mail address, and authority of a

registered user.

• Clicking [Delete] allows you to delete the registered user information.

81

Batch registering users

Use the following procedure to perform a batch registration of multiple users.

• It is not possible to assign approver (Security Mode only) or administrator authority
when performing a batch registration of multiple users. To set authority, change the
information of each user after performing a batch registration. (See “Changing user
information” on page 85 in this guide.)

• You can register up to 100 users including the number of users for which user
information is already registered.

Create a CSV format file containing the information of the following items.

1

• (1) User name: The user name to use for identity authentication in EPSON Total Disc Maker/
EPSON Total Disc Monitor/EPSON Total Disc Net Administrator.

• (2) Password: The password to use for identity authentication in EPSON Total Disc Maker/
EPSON Total Disc Monitor/EPSON Total Disc Net Administrator.

• (3) User number: The user number to use for identity authentication with the authentication
keypad.

• (4) PIN: Enter the PIN to use for identity authentication with the authentication keypad.

The screens shown here are from Windows XP.

Mail

Full name

• Enter 5 to 16 alphanumeric characters for the user name.

• Enter 5 to 16 alphanumeric characters or symbols (“.”, “ -”, “_”) for the password.

• The password is case-sensitive.

• Do not set a date of birth, employee number, or anything else that is easy to guess for

the password or PIN.

• Enter 5 to 16 numbers for the user number and PIN.

• Manage the passwords and PINs so that they cannot be used by anyone other than

the users.

• The period of validity for the password and PIN is 180 days. Change them regularly
before the period of validity ends. (See “Changing password and PIN” on page 89 in
this guide for the procedure to change the password and PIN.)

address

(3) (4)(1) (2)

82

Administration and Management

s

Enter a full name and email address if necessary. An email address needs to be entered if

Note

Log in to EPSON Total Disc Net Administrator.

2

See “Logging in to EPSON Total Disc Net Administrator” in the PP-100N Security User’s Guide for the login
procedure.

Click [User management] tab.

3

notification email transmission is set. See “Notification email transmission settings” on page
50 in this guide for details on the notification email transmission settings.

Click [User import].

4

Click [Browse], specify the CSV file, and click [Import].

5

83

Click [OK].

6

When the registration is finished, the user list of the [User management] screen appears.
If the registration of even one user fails, the line number of each user that could not be registered and the
corresponding cause is displayed. The users of other line numbers are registered.

• The administrator should carefully manage CSV files containing passwords and PINs.

• Inform each user of the set user name and password. The user changes the password

and PIN after logging in.

84

Administration and Management

Changing user information

Use the following procedure to change registered user information.

Log in to EPSON Total Disc Net Administrator.

1

See “Logging in to EPSON Total Disc Net Administrator” in the PP-100N Security User’s Guide for the login
procedure.

Click the [User management] tab.

2

Click [Edit] of the user for which you want to change the information.

3

85

Change the full name, mail address, and authority of the user as necessary, and click

4

[Save].

Be sufficiently careful not to set the wrong authority.

• To assign administrator authority, select the [Administrator] check box.

• To assign approver authority (Security Mode only), select the [Approver] check box.

Click [OK] in the update confirmation message that appears.

5

86

Administration and Management

Deleting user information

Use the following procedure to delete registered user information.

Log in to EPSON Total Disc Net Administrator.

1

See “Logging in to EPSON Total Disc Net Administrator” in the PP-100N Security User’s Guide for the login
procedure.

Click the [User management] tab.

2

Click [Delete] for the user for which you want to delete the information.

3

87

Click [OK].

4

The user list of the [User management] screen appears.
Check that the user was deleted.

88

Administration and Management

Changing password and PIN

Use the following procedure to change the password and PIN of a registered user.

• The period of validity for the password and PIN is 180 days. Change them regularly

before the period of validity ends.

• When there are only 30 days left until the period of validity for the password and PIN

expires, a message appears to notify you that the period is to expire soon each time
you log in to EPSON Total Disc Net Administrator.

• If notification email transmission is set, when there are only 30 days left until the period

of validity for the password and PIN expires, an email is sent to notify the user that the
period of validity is to expire soon.

• Manage the password and PIN so that they cannot be used by anyone other than the

user.

Log in to EPSON Total Disc Net Administrator.

1

See “Logging in to EPSON Total Disc Net Administrator” in the PP-100N Security User’s Guide for the login
procedure.

Click the [User management] tab.

2

Click [Edit] for the user for which you want to change the password and PIN.

3

89

Click [Change password].

4

Enter the new password and PIN, and click [Save].

5

90

• Enter 5 to 16 alphanumeric characters and symbols (“.”, “ -”, “_”) for the password.

• The password is case-sensitive.

• Enter from 5 to 16 numbers for the PIN.

• Do not set a date of birth, employee number, or anything else that is easy to guess for

the password or PIN.

6

Administration and Management

Click [OK].

91

Unlocking the user account

s

If you enter the wrong password three times in a row when publishing a job with EPSON Total Disc Maker, logging in

to EPSON Total Disc Net Administrator, or performing a job operation (pausing, resuming, or canceling a job) using

EPSON Total Disc Monitor, or you enter the wrong PIN three times in a row when operating the control panel

(unlocking the disc cover, removing discs, configuring network settings, or restoring the product to the initial state),

the user account is locked and the password or PIN can no longer be used. If this happens, use the following

procedure to unlock the lock.

• If notification email transmission is set, an email is sent to notify the administrator that
the user account is locked.

Note

Log in to EPSON Total Disc Net Administrator.

1

See “Logging in to EPSON Total Disc Net Administrator” in the PP-100N Security User’s Guide for the login
procedure.

Click the [User management] tab.

2

• In the case of an administrator account, the lock is unlocked automatically when six
hours elapse after the account was locked.

• In the case of a user account, the lock is unlocked automatically when one hour
elapses after the account was locked.

Click [Unlock] for the user for which you want to unlock the account.

3

[Unlock] is displayed for [Lock] for a user whose account is locked.

92

Click [OK].

4

The user list of the [User management] screen appears.
Check that the account is unlocked.

Administration and Management

93

Managing inspection logs

This product records events related to security as inspection logs. When a breach of security or other trouble may

occur, inspection logs are useful for confirming whether or not there was a breach of security, and analyzing the

security breach.

Only events that occur while the power of the product is on are recorded to inspection
logs.

Checking inspection logs

You can check inspection logs for up to the last 180 days.

Use the following procedure to check inspection logs.

Log in to EPSON Total Disc Net Administrator.

1

See “Logging in to EPSON Total Disc Net Administrator” in the PP-100N Security User’s Guide for the login
procedure.

Click the [Inspection log] tab.

2

94

Administration and Management

s

Select the date for which you want to check inspection logs, and click [Search].

3

All of the inspection logs for the selected day are displayed together with the occurrence time and details.

The following icons are used to indicate the type of inspection log.

Note

• : An inspection log of notification level.

• : An inspection log of warning level.

95

Downloading inspection logs

s

You can download an inspection log file for the last 180 days.

Use the following procedure to download the inspection log file.

Log in to EPSON Total Disc Net Administrator.

1

See “Logging in to EPSON Total Disc Net Administrator” in the PP-100N Security User’s Guide for the login
procedure.

Click the [Inspection log] tab.

2

Click [Download].

3

Specify the save location for the inspection log file, and then save the inspection log file.

4

Note

The inspection log file is downloaded in self-extracting ZIP format. After extraction, you
can check it in a text editor such as Microsoft Windows Notepad.

96

Changing the Publish Mode

s

Publish Mode changes roughly fall into the following four types.

Mode change I

Standard Mode/External Output Mode/Batch Mode⇔Standard Mode/External Output Mode/Batch Mode

Mode change II

Standard Mode/External Output Mode/Batch Mode→ PIN Controlled Mode/Security Mode

Mode change III

PIN Controlled Mode/Security Mode→ Standard Mode/External Output Mode/Batch Mode

Mode change IV

PIN Controlled Mode⇔Security Mode

Administration and Management

Standard

II

I

External

Output

This section describes the change procedure for Mode change II, III, and IV.

Note

See Changing the Publish Mode in the PP-100N Administrator’s Guide for Mode change I.

Batch

III

PIN

Controlled

IV

Security

97

Mode change II

Use the following procedure to change from Standard Mode/External Output Mode/Batch Mode to PIN Controlled

Mode/Security Mode.

Restore the product to the initial state.

1

See “Restoring to initial state” on page 107 in this guide for the procedure to restore the product to the initial
state.

Press the power button to turn off the power.

2

Connect the authentication keypad.

3

See “Connecting the authentication keypad” on page 21 in this guide for the procedure to connect the
authentication keypad.

Set the security lock switch to ON.

4

Remove Stacker 3 if it is inserted.

5

Set the lock lever to the [UNLOCK] position.

6

Close the disc cover, and check that the disc cover is locked.

7

Press the power button to turn on the power.

8

When the mode selection screen appears on the LCD, press the EJECT button three times,

9

and then press the MENU button.

In the mode selection screen displayed on the LCD, use ▲/▼ to display the Publish Mode

10

to use, and press the button.

Mode selection

Security

98

When the confirmation message appears, press the button.

s

11

Set to Security
Mode?

The initialization operation begins. Initialization takes 2 to 3 minutes.

• Never turn the power off during initialization.

• The operation of this product differs depending on the Publish Mode setting. To prevent

the occurrence of an unexpected warning or error, check that the correct Publish
Mode has been set after you change the Publish Mode.

• If the Security Mode is set, be sure to check the TOE version after changing the Publish

Mode. See “Checking the TOE version (Security Mode only)” on page 114 in this guide
for details on the TOE version check procedure.

Administration and Management

When initialization is finished, [Please register an administrator] appears on the LCD. Perform the following

operations and configure the settings that are required to use the product.

• Use the control panel to configure the network settings (see page 36 in this guide)

• Register the administrator (see page 42 in this guide)

• Configure the system settings (see page 47 in this guide)

• Install digital certificates (see page 56 in this guide)

After you change the Publish Mode, you can change the language setting for messages
displayed on the LCD of this product from English to Spanish, French, Italian, Dutch,

Note

Portuguese, Japanese, or German. See “Setting the language” on page 62 in this guide if
you want to change the language setting.

99

Mode change III

Use the following procedure to change from PIN Controlled Mode/Security Mode to Standard Mode/External

Output Mode/Batch Mode.

Restore the product to the initial state.

1

See “Restoring to initial state” on page 107 in this guide for the procedure to restore the product to the initial
state.

Press the power button to turn off the power.

2

Remove the authentication keypad.

3

See “Connecting the authentication keypad” on page 21 in this guide for the removal procedure.

Set the security lock switch.

4

See “Setting the security lock switch” in the PP-100N Administrator’s Guide for the procedure to set the security
lock switch.

Insert a stacker in accordance with the Publish Mode.

5

See “Installing the stackers” in the PP-100N Administrator’s Guide.

Press the power button to turn on the power.

6

In the mode selection screen displayed on the LCD, use ▲/▼ to display the Publish Mode

7

to use, and press the button.

Mode selection
Standard

When the confirmation message appears, press the button.

8

Set to Standard
Mode?

100