Epson D3000 Operation Guide

SL-D3000 Operation Guide

Copyrights and Trademarks

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this EPSON printer. Epson is not responsible for any use of this information as applied to other printers.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.

Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or Epson Approved Products by Seiko Epson Corporation.

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

EPSON is registered trademark, SureLab is a trademark, and EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

This information is subject to change without notice.

CPD-38307R1

Contents

Introduction

Warnings, Cautions, Notes, and Tips . . . . . . . . . . . . . . 5

Screen Shots In the Guide . . . . . . . . . . . . . . . . . . . . . . . . 5

Illustrations In the Guide . . . . . . . . . . . . . . . . . . . . . . . . 5

Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Internal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Operation panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

Notes on Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Meaning of Symbols and Marks . . . . . . . . . . . . . . . 18

Notes on Installation. . . . . . . . . . . . . . . . . . . . . . . . .19

Notes on Handling . . . . . . . . . . . . . . . . . . . . . . . . . .20

Notes on the Power Supply . . . . . . . . . . . . . . . . . . .21

Notes on Consumables . . . . . . . . . . . . . . . . . . . . . . .23

Notes on Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Notes on Printer Usage. . . . . . . . . . . . . . . . . . . . . . .24

Notes on Handling Ink Cartridges . . . . . . . . . . . . . 24

Disposing of the Main Printer Unit and Consum-

ables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Removing Flanges . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Installing Flanges . . . . . . . . . . . . . . . . . . . . . . . . . . . .52

Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

Ejecting Paper

Ejected Paper Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

When the sorter unit is installed . . . . . . . . . . . . . . .59

When the sorter unit is not installed. . . . . . . . . . . .60

When the Long print stacker is installed (only for

Single Roll Model) . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Ejected Paper Path and Supported Paper Sizes . . . . .61

Replacing Ink Cartridges

Checking the Ink Level . . . . . . . . . . . . . . . . . . . . . . . . .64

Replacement Procedure. . . . . . . . . . . . . . . . . . . . . . . . .65

Replacing the Maintenance Tank

Checking Maintenance Tank Space. . . . . . . . . . . . . . .68

Replacement Procedure. . . . . . . . . . . . . . . . . . . . . . . . .69

Starting up and Shutting down the Printer

Starting up the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . 26

Shutting down the Printer. . . . . . . . . . . . . . . . . . . . . . . 29

Turning the Power Off in an Emergency . . . . . . . . . . 31

Replacing Paper

Genuine Epson Paper . . . . . . . . . . . . . . . . . . . . . . . . . .32

Printer Driver Settings . . . . . . . . . . . . . . . . . . . . . . . 33

Notes on Handling Paper . . . . . . . . . . . . . . . . . . . . . 33

Notes on Paper Storage. . . . . . . . . . . . . . . . . . . . . . . 34

Notes when Printing . . . . . . . . . . . . . . . . . . . . . . . . . 34

Storing and Displaying Printed Paper . . . . . . . . . . 35

Paper Feed Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

Notes when Loading Paper . . . . . . . . . . . . . . . . . . . 36

Replacing Paper in the Rear Roll Paper Feeder . . . . . 36

Removing Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Removing Flanges . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Installing Flanges. . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43

Replacing Paper in the Front Roll Paper Feeder . . . . 49

Removing Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Disposing of Trimmed Waste Paper

Checking the Trimmed Waste Paper Box Usage . . . .72

Disposal Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

Replacing Ribbon Cassettes

Ink Ribbon Replacement Time. . . . . . . . . . . . . . . . . . .75

Replacement Procedure. . . . . . . . . . . . . . . . . . . . . . . . .75

Adjusting the Humidity in the Roll Paper Feeder

Turning the Humidity Control Unit On and Off . . .81 Changing Between Dehumidification and Humidifica-

tion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81

Setup and Maintenance

Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86

Starting Up. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Printer Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Checking Printer Information . . . . . . . . . . . . . . . . .87

Paper Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Head Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92

Contents

Operation History . . . . . . . . . . . . . . . . . . . . . . . . . .101

Error History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104

Checking Items and Checking Times

Checking Items List . . . . . . . . . . . . . . . . . . . . . . . . . . .105

Daily Checks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Printing Mount . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Ink Absorber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Top Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Checking Once a Month . . . . . . . . . . . . . . . . . . . . . . .107

Roll Paper Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . .107

Paper Feed Path After Printing . . . . . . . . . . . . . . .108

Checking Once Every Six Months . . . . . . . . . . . . . . .112

Feed Roller on Paper Feed Side . . . . . . . . . . . . . . .112

Rear Paper Width Guide . . . . . . . . . . . . . . . . . . . .113

Troubleshooting

When an Error is Displayed . . . . . . . . . . . . . . . . . . . .116

Warning Buzzer and Light Displays. . . . . . . . . . . 116

About Error Messages. . . . . . . . . . . . . . . . . . . . . . .117

Errors and Solutions . . . . . . . . . . . . . . . . . . . . . . . .118

Cannot Clear the Displayed Error. . . . . . . . . . . . .126

When the Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . .128

Front Roll Paper Feeder/Rear Roll Paper Feeder 129 Back Printing Unit/Decurl Unit/Long Paper Ejec-

tion Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .136

Problems with Print Results . . . . . . . . . . . . . . . . . . . .141

Problems when Cutting Paper . . . . . . . . . . . . . . . . . .142

Problems with the Sorter. . . . . . . . . . . . . . . . . . . . . . . 142

Problems with the Humidity Control Unit . . . . . . . 144

Problem with the Maintenance Utility . . . . . . . . . . . 144

Emergency Stop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145

Shutting down the Printer in an Emergency . . . . 145

What to do after an Emergency Stop . . . . . . . . . .146

When the Power Fails . . . . . . . . . . . . . . . . . . . . . . . . .146

Starting after a Power Failure . . . . . . . . . . . . . . . .146

What to do in a Sudden Power Failure. . . . . . . . .146

Cannot Clear the Problem . . . . . . . . . . . . . . . . . . . . .146

CANADA (ICES). . . . . . . . . . . . . . . . . . . . . . . . . . .156

Where To Get Help

Contacting Epson Support . . . . . . . . . . . . . . . . . . . . .157

Appendix

Consumables and Optional Products . . . . . . . . . . . .147

Printer Specifications. . . . . . . . . . . . . . . . . . . . . . . . . .149

External Dimensions and Necessary Space . . . . . 152

Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156

UNITED STATES OF AMERICA (FCC) . . . . . . 156

Introduction

Warnings, Cautions, Notes, and Tips

Warnings

Cautions

Notes contain important information on the operation of this product.

Tips contain useful tips on the operation of this product.

This symbol indicates information that, if ignored, could possibly result in serious injury or even death due to incorrect handling.

This symbol indicates information that, if ignored, could possibly result in injury or damage to property due to incorrect handling.

Screen Shots In the Guide

Screen shots used in this guide may differ from the actual screens. Also, the screens may differ depending on the operating system used and the usage environment.

Illustrations In the Guide

Unless stated otherwise, illustrations used in this guide are of the Dual Roll Model. Note that while the Dual Roll Model includes a front roll paper feeder, the Single Roll Model does not.

Introduction

Printer Parts

There are two versions of this printer available; the Dual Roll Model that comes with a front roll paper feed unit and a rear roll paper feed unit, and the Single Roll Model that comes with only the rear roll paper feed unit.

Front

Tip:

Only the Dual Roll Model supports front roll paper. For the Single Roll Model, see the information for rear roll paper.

When the front roll paper feeder is lowered

A Front roll paper feeder (only for the Dual Roll Model)

Holds the Spindle unit.

U “Replacing Paper” on page 32

B Front roll cover (only for the Dual Roll Model)

Open when loading and removing paper.

U “Replacing Paper” on page 32

C Front roll lever (only for the Dual Roll Model)

Hold when opening the front roll cover.

D Front roll handle (only for the Dual Roll Model)

Hold when raising the front roll paper feeder. Do not move the printer by using the Front roll handle.

Introduction

E Operation panel

Switches for setting the paper type as well as lights that indicate the status of the printer.

U “Operation panel” on page 16

F Sorter unit (optional)

Automatically sorts prints when the optional sorter unit is installed.

G Sorter tray (Included with the optional sorter unit)

Holds one print order in one tray (or up to 50 sheets in one tray).

H Sorter Drive Switch (Included with the optional sorter unit)

Press when manually feeding to the next optional sorter tray. Press once to move the sorter tray forward by one step. Always use the switch to move the sorter tray. Do not move it manually.

I Ink Cartridge Cover

Open when replacing the ink cartridge.

U “Replacing Ink Cartridges” on page 63

Introduction

When the front roll paper feeder is raised

J Lock Release button (only for the Dual Roll Model)

Press the Lock Release button while holding down the handle on the front roll paper feeder slightly to release the lock. You can then raise the front roll paper feeder.

K Air Intake

Takes air into the printer. Do not allow anything to block this intake vent.

L Maintenance Tank Cover

Open when replacing the maintenance tank.

M Rear roll cover

Open when loading and removing paper.

N Rear roll lever

Pull forward to open the rear roll cover.

O Maintenance Tank

Tank for collecting waste ink.

U “Replacing the Maintenance Tank” on page 68

Introduction

P Top cover/Top tray

Open to clear paper jams and perform maintenance. When the sorter is installed, prints longer than 12 inches (305 mm) are ejected here.

Q Ink Cartridge

Install the six different color ink cartridges here.

Single Roll Model

R Long print stacker

Supports ejected long paper. Extend this stacker when printing on long paper.

Rear

Introduction

A USB port

Connects the USB cable.

B Conveyor (Included with the optional sorter unit)

Conveys ejected prints to the Side tray or to the sorter.

C Side tray

Ejects print sizes not supported by the Top tray and the sorter, as well as ejecting unnecessary paper that remains in the printer when an error occurs.

D Long paper ejection unit (Included with the optional sorter unit)

Depending on the print size, paper is ejected to the Top tray, Side tray, or the sorter.

U “Ejected Paper Path and Supported Paper Sizes” on page 61

E Long paper ejection unit cover

Open if there is a paper jam.

Introduction

F Inside cover for long paper ejection unit (upper/lower)

Open if there is a paper jam.

Loosen the screw for the upper cover section, and then remove.

G Exhaust vent

Vents internal heat from the printer. Do not cover the vent.

H Trimmed waste paper box

Collects trimmed waste paper during printing.

U “Disposing of Trimmed Waste Paper” on page 72

I Humidity control unit power switch

The humidity control unit operates when you press the switch to turn on the light.

U “Adjusting the Humidity in the Roll Paper Feeder” on page 80

J Power switch

Under normal use, the switch is turned on (the light is on). During an emergency, or when the printer is not used for a long time, press to switch the power off (the light turns off). Normally, you should turn the printer on or off from the Client PC.

K AC inlet

Connects the power cable.

Introduction

When the sorter unit is not installed

A Tray

Holds up to 50 prints.

B Sorter port

Connects the sorter unit cable.

Introduction

Internal

Tip:

Only the Dual Roll Model supports front roll paper. For the Single Roll Model, see the information for rear roll paper.

When the rear roll cover is open When the front roll cover is open

A Paper width guide

Adjust to the width of the paper.

B Paper feed slot

Load paper by inserting the leading edge of the paper.

C Paper size guide

This guide helps when adjusting the Paper width guide position.

D Spindle unit

Load roll paper.

E Rear roll paper feeder

Pull forward when removing the Spindle unit.

F Electrodes

The black connector is negative (-), and the red connector is positive (+).

Introduction

G Humidity control unit

Adjusts the humidity in the roll paper feeder. Turn over to switch between dehumidification and humidification. When the white side is facing out in the roll paper feeder, dehumidification is performed. When the black side is facing out, humidification is performed.

U “Adjusting the Humidity in the Roll Paper Feeder” on page 80

H Humidity control unit cover

Open when installing the humidity control unit in the front roll paper feeder, or when switching between dehumidification and humidification.

U “Changing Between Dehumidification and Humidification” on page 81

Heater unit/Print Head Unit

A Heater unit

Dries the paper after printing. If a paper jam occurs, remove to check inside the printer.

B Print Head Unit

Fires ink while moving left and right to print. Do not move the Print Head Unit by hand.

Spindle unit

Introduction

A Flange

Fixes to the left and right of the paper core. After passing through the Spool, rotate the center section to fix the Spool in place.

B Spool

After fixing the paper in place with the Flange, pass it through the Flange.

Back printing unit

A Ribbon cassette

A Ribbon cassette for printing on the back of prints. Two ribbon cassettes allow you to print two lines on the back of your prints. If the printing quality starts to look too light, replace the Ribbon cassette.

U “Replacing Ribbon Cassettes” on page 75

B Knob

Turn the knob to take up the ribbon slack. After taking up the slack, load the ribbon in the Ribbon cassette.

C Handle

Align with the groove in the Ribbon cassette to fix it in place.

Operation panel

Introduction

Tip:

Only the Dual Roll Model supports front roll paper. For the Single Roll Model, see the information for rear roll paper.

A p light (green)

The printer's operational status is indicated by a lit or flashing light.

On: The printer is ready.

Flashing: Operations such as printing, initializing, or maintenance, are being performed.

Off: The printer is off, or an error has caused operations to stop.

B 0 light (orange)

The printer's error status is indicated by a lit light.

On: An error has occurred, it is recovering from an error, or a service call error has occurred.

Off: The printer is off, or no errors have occurred.

C Ink status light (orange)

Ink cartridge error status is indicated by a lit light.

On: If the ink light is on, printing cannot be performed because ink is running low, or an error has occurred.

Off: The printer is off, or no ink cartridge errors have occurred.

D Paper status light (orange)

Roll paper feeder error status is indicated by a lit or flashing light.

On: If the light is on, there is no paper in the roll paper feeder, or paper is running low.

Introduction

D Paper status light (orange)

Flashing: If the light is flashing, a paper jam has occurred in the roll paper feeder.

Off: The printer is off, or no paper errors have occurred.

E Paper type setting switch

Press to change the paper type. The paper type changes each time the button is pressed, and the current paper type is indicated by the lights. Match the paper type to the type of paper loaded.

The switch is enabled when the roll paper feeder cover is open, and paper is removed. You cannot change to paper for Option 1, 2, or 3.

F Paper type light (green)

The paper type setting is indicated by a lit or flashing light.

On: Indicates the paper type setting.

Flashing: The paper type can be changed.

Off: The power is off, or the paper type cannot be set in the current status.

Introduction

Notes on Safety

To use this product safely, be sure to read the manual supplied with the product before use. Not handling this product as described in the manual supplied could cause a breakdown or an accident to occur. Keep this manual close at hand to solve any unknown issues that may arise with the product.

Meaning of Symbols and Marks

Warning:

This symbol indicates information that, if ignored, could possibly result in serious injury or even death due to incorrect handling.

Caution:

This symbol indicates information that, if ignored, could possibly result in injury or damage to property due to incorrect handling.

Indicates a high-temperature warning. Indicates that this area should not be

touched.

Indicates that fingers could be trapped or injured.

Indicates forbidden actions. Indicates items (instructions/operations) that

Indicates that disassembly is forbidden. Indicates that the plug should be

Indicates that you should not touch the product with wet hands.

Indicates that the product should not get wet.

must be performed.

disconnected from the electrical outlet.

Indicates that grounding should be performed before use.

Notes on Installation

Do not block the products airflow vents.

If the airflow vents are blocked, the internal temperature rises and could cause a fire.

Do not set it up in a location in which it could be covered by a cloth and so on, or in an area with poor ventilation.

Also, be sure to secure the installation space indicated in the manual.

U “External Dimensions and Necessary Space” on page 152

Do not install or store it in an unstable location, or in a location where it is subject to vibrations from other equipment.

If it falls or slips, it could cause an injury.

Introduction

Do not place it in smoky or dusty locations, humid locations, or locations where it is likely to get wet.

Electric shock or fire could occur.

Because the product is heavy, it should not be carried by one person.

When unpacking or moving the product, make sure it is carried by at least three people.

See the following for more information on the product's mass.

U “Printer Specifications” on page 149

Do not move this printer by using the Front roll handle.

When lifting the product, place your hands in the locations indicated in the manual, and then lift.

If you lift the product with your hands placed in other areas, your fingers could be trapped if you drop the product or when the product is lowered, which could cause an injury.

If this product is placed in a stand with casters (wheels), make sure the casters are locked in place and cannot move before performing operations.

If the stand moves unexpectedly during operations, it could cause an injury.

Notes on Handling

Do not use near volatile substances such as alcohol or thinner, and do not use near fires.

Electric shock or fire could occur.

Do not use the product in an abnormal condition, such as if it is emitting smoke or if you notice any strange odors or noises.

Electric shock or fire could occur.

If an abnormality does occur, turn off the power immediately, disconnect the plug from the electrical outlet, and then contact a technical representative.

Do not use this product if foreign bodies, water, or other liquids have entered the product.

Electric shock or fire could occur.

Turn off the power immediately, disconnect the plug from the electrical outlet, and then contact a technical representative.

Introduction

Only perform operations as instructed in the manual.

Performing repairs is dangerous. Never perform repairs yourself.

Do not use it in locations that may have inflammable or explosive gas and so on in the atmosphere. Also, do not use sprays containing inflammable gas inside or around this product.

A fire could ignite.

Do not perform any wiring operations other than instructed in the manual.

A fire could ignite. Also, equipment connected to the product could be damaged.

Do not touch any parts of the product, except as instructed in the manual.

Electric shock, burns or injury could occur.

Do not drop any metallic or flammable objects into this product through the openings.

Electric shock or fire could occur.

Do not place any heavy objects on this product.

If it falls or breaks, it could cause an injury.

When moving this product, check that the power is off, the plug is disconnected from the electrical outlet, and all wiring has been disconnected before moving.

If the cable is damaged, electric shock or fire could occur.

When turning on the product or while printing, do not put your fingers near the paper eject roller section.

If your fingers are caught in the paper eject roller, an injury could occur. Remove paper after it has been completely ejected from the product.

Introduction

If you need to open the printer's top cover while in use, do not touch the heater or the cover which are indicated by warning labels. Because internal parts reach high temperatures, burns could occur.

When opening and closing the printer cover, do not place your hands near the section where the cover joins with the main body of the printer.

If your fingers or hands are too close to this section, an injury could occur.

Notes on the Power Supply

Use only the type of the power supply indicated on the label.

Electric shock or fire could occur.

Do not use the power plug if there are any foreign bodies, such as dust, attached.

Electric shock or fire could occur.

Make sure the power plug is inserted all the way into the electrical outlet before use.

Electric shock or fire could occur.

Only use the product with the power cable supplied. Also, do not use the power cable supplied with any other equipment.

Electric shock or fire could occur.

Do not use the power cable if it is damaged.

Electric shock or fire could occur.

Contact a technical representative if the power cable is damaged.

Furthermore, observe the following points to prevent the power cable from being damaged.

O Do not modify the power cable

O Do not put any heavy objects on the power cable

O Do not bend too far, twist, or pull the power cable

O Do not place the power cable near a heater

Introduction

Do not plug in or unplug the power plug with wet hands.

Electric shock could occur.

Do not use the power cable with an "octopus" extension cable.

Heat is generated and could cause a fire.

Connect directly to a domestic electrical outlet.

Periodically disconnect the power plug from the electrical outlet and clean the base of the plug as well as between the blades.

When the power plug is left connected to the electrical outlet for extended periods of time, dust can collect between the blades and the base of the plug which could cause a short-circuit and start a fire.

When disconnecting the power plug from the electrical outlet, grip the plug itself and pull it out. Do not pull it by the cable.

If the cable is damaged or the plug is deformed, electric shock or fire could occur.

Set up a grounded (earthed) connection to prevent short circuits.

If you use the product without the grounding wire (earth wire) installed, electric shock or fire could occur. Ground the power cable using one of the following methods.

O With the grounding terminal on the electrical outlet

O With a copper chip and so on buried at least 25.6 inches (65 cm) below ground

O With a type D grounding terminal for grounding construction

Before installing or detaching the grounding wire, make sure the power plug is disconnected from the electrical outlet. Check the grounding for the electrical outlet you are using. Contact your local dealer if you are unable to ground the product.

Do not connect the grounding wire to the following locations.

O Gas pipes (a fire or explosion could occur)

O Grounding wire for telephones or lightning conductors (this is dangerous as a massive surge of electricity

could be generated if it is struck by lightning)

O Water pipes or faucets (grounding is not performed if there is any plastic in the pipes)

If you do not use the product for a long time, disconnect the plug from the electrical outlet for safety reasons.

Notes on Consumables

Take the following measures if ink gets on your skin, or in your eyes or mouth.

O If any ink gets on your skin, wash immediately with soap and water.

O If any ink gets in your eyes, flush them immediately with water. Inflammation or light inflammation of the

eyes may occur if they are not treated immediately. If any abnormalities occur, contact a doctor immediately.

O If any ink gets in your mouth, spit it out immediately and consult your doctor.

Do not disassemble the ink cartridge.

If it is disassembled, ink may get in your eyes or on the skin.

Do not shake the ink cartridge too hard.

If you shake or swing it too hard, ink may leak from the cartridge.

Introduction

Do not rub the edge of printed paper with your hand.

The edges of the paper are thin and sharp and could cause a paper cut.

Do not store ink cartridges within the reach of children.

Introduction

Notes on Usage

Notes on Printer Usage

O Do not suddenly change the temperature in the room where this product is set up.

If the temperature changes suddenly, drops of water (condensation) could occur inside the product which may have an adverse effect on operations.

O Do not place any containers containing water, such as vases or cups, on this product. If water enters the product,

it could cause it to malfunction. Also, do not put any heavy objects on the product.

O Vents have been installed on this product. Vents have been installed to take in and exhaust air from this

product. Do not place any objects near the vent, and do not cover the vent with film sheets or paper and so on.

O Do not use accessories supplied with this product with any other devices.

O Do not print solid white or all white data. Otherwise the paper may be jammed and cause a malfunction.

O The safety device operates if the printer cover is opened while printing, and printing stops automatically.

Printing restarts when the error is cleared from the Client PC.

O If the printer is not used for a long time, after performing "Post-Operation Check" as normal, leave the ink

cartridges installed when storing.

O Contact a technical representative if you are planning to move or transport the printer.

O Do not move this printer by using the Front roll handle.

O Regardless of the operating system settings, computers on your system cannot enter sleep mode.

O Depending on the environment being used, image size, and image type, the print may not be delivered to the

correct tray or sorter. If the prints are not delivered to the correct tray or sorter, or not delivered in the correct order, remove the ejected paper manually and place in the correct position.

Notes on Handling Ink Cartridges

O If you move ink cartridges from a cold place to a warm place, leave them at room temperature for more than

four hours before use.

O We recommend using the ink cartridge before the expiry date printed on the individual packaging boxes. If you

use an ink cartridge beyond the expiry date, it may affect print quality.

O Do not touch the ink supply port on the ink cartridges. Ink may have leaked from the ink cartridge.

O Because the green IC chip contains the cartridge's own information such as the remaining ink level, you can still

reinstall and use the ink cartridge after removing it from the printer.

O When you remove the ink cartridge before it is expended, store it without getting dirt on the ink supply port.

The ink supply port has a valve in it so it does not need to be capped.

O Do not touch the green IC chip on the ink cartridges. Doing so may prevent normal operation and printing.

Introduction

O Do not dismantle or remodel ink cartridges. You may not be able to print properly.

O Do not drop or knock it against hard objects; otherwise, the ink may leak.

O Although nothing may be printed, this printer uses ink from all cartridges during head cleaning and other

maintenance operations to keep the Print Head Unit in good condition.

O Although the ink cartridges may contain recycled materials, this does not effect printer function or

performance.

O Do not leave the printer without ink cartridges installed. The ink in the product may dry up, and you may not

be able to print properly.

O Install an ink cartridge in each cartridge holder. You cannot print unless the correct cartridge is installed in each

cartridge holder.

O Replace ink cartridges when the power is on. If cartridges are replaced when the power is off, the product cannot

detect the amount of ink remaining and so cannot print normally.

O To maintain the quality of the head, this printer stops printing before ink cartridges are completely expended.

O Store ink cartridges in the same environment as the printer's installation environment. Also, avoid direct

sunlight.

Disposing of the Main Printer Unit and Consumables

Entrust waste processing to an industrial waste disposal contractor, and dispose of it in accordance with the law and local regulations.

Starting up and Shutting down the Printer

Starting up the Printer

Click Pre-operation Check on the Client PC to start the printer.

In Pre-operation Check, the printer starts after the items that need to be checked manually have been displayed. When Printer PC is connected to the printer, Printer PC starts automatically.

The Power switch on the back of the printer should normally be On (the light is on). If the Power switch is turned off, check that the power cable is inserted in the AC inlet, and then turn on the Power switch (the light turns on).

Tip:

Normally, you do not need to operate the humidity control unit power switch.

See the following for more information on using the humidity control unit.

U “Adjusting the Humidity in the Roll Paper Feeder” on page 80

Start the SL-D3000 Maintenance Utility.

You can use one of the following methods to display the pre-operation check screen.

On the Client PC, click Start - All Programs - EPSON SL-D3000 System Application - Maintenance Utility.

Starting up and Shutting down the Printer

Select the printer you want to start from the Registered Printer List, and then click Pre-operation Check.

Tip:

O If the selected printer is already available, the Pre-operation Check button is unavailable.

O If the cable connected to the printer is disconnected, or the printer's Power switch is off, an error message is

displayed because connection is not possible. Check the contents of the message.

U “Errors and Solutions” on page 118

Perform the manual check items displayed on the screen. Click OK after completing the operations.

When you click OK, the printer automatically performs a Pre-operation Check. It takes about 4 to 5 minutes to complete the Pre-operation Check.

Tip:

If the Printer PC does not shut down correctly for any reason such as a power failure, the Printer PC may not start after performing a Pre-operation Check. If this happens, start the Printer PC manually, and then perform a Pre-operation Check.

Starting up and Shutting down the Printer

Check that the p light on the Operation panel has changed from flashing to lit.

Tip:

O Because you can use the screen to perform printer maintenance and a Post-operation Check, keep the screen open

until you shut down the printer.

O Click Close on the SL-D3000 Maintenance Utility screen to close the screen.

O By clicking Printer Information, you can check information such as the remaining amounts for consumables. Check

as necessary.

U “Printer Information” on page 87

This completes this section.

Starting up and Shutting down the Printer

Shutting down the Printer

Click Post-operation Check on the Client PC to shut down the printer.

When the printer is shut down in Post-operation Check, and Printer PC is connected to the printer, Printer PC closes automatically.

The Power switch on the back of the printer should normally be On (the light is on). Normally, you do not need to turn off the Power switch or disconnect the power cable when you finish work. During an emergency, or when not using the printer for a long time, turn off the Power switch (the light turns off).

Close the Printer Information and Settings/Maintenance screens if they are open.

Tip:

You cannot start the Post-operation Check if the Printer Information and Settings/Maintenance screens are open.

Starting up and Shutting down the Printer

Select the printer you want to close from the Registered Printer List, and then click Post-operation Check.

Tip:

In the following situations, the Post-operation Check button is unavailable.

O When the printer has already shut down

O When the cable connected to the printer is disconnected

O When the printer's Power switch is off

Click Start Post-operation Check.

Follow the on-screen instructions to check the printer, and then click OK.

Once the Post-operation Check is finished, automatic shut-down operations take about 1 to 2 minutes to complete.

Click Close to finish.

Starting up and Shutting down the Printer

Tip:

If you are using another printer, continue making operations without closing the screen.

This completes this section.

Turning the Power Off in an Emergency

See the following if you need to turn off the power in an emergency.

U “Emergency Stop” on page 145

Replacing Paper

This section explains how to use genuine Epson paper, and how to remove paper from the roll paper feeder and load new paper.

Tip:

O When paper is out, use the paper status lights on the Operation panel to check which roll paper feeder is empty.

O If the edges of the paper are torn, use scissors to cut the paper so that it is straight, and then load the paper.

O You need to make the following preparations if you want to replace the paper with paper of the same width and type.

O Before replacing, make a note of the amount remaining for the current paper

O When replacing the paper, set the amount of paper remaining after replacement from the Client PC

If the remaining amount of paper is not set correctly, the paper level is not displayed correctly.

U “Paper Settings” on page 90

O Rear roll paper feeder operations differ from front roll paper feeder operations. See the following for more

information.

U “Replacing Paper in the Rear Roll Paper Feeder” on page 36

U “Replacing Paper in the Front Roll Paper Feeder” on page 49

O Only the Dual Roll Model supports front roll paper. For the Single Roll Model, see the information for rear roll paper.

Genuine Epson Paper

For optimum print quality, we recommend using the following genuine Epson paper.

Professional Photo Paper Glossy Professional Photo Paper Luster

For more details about genuine Epson paper, see the following sections. U “Consumables and Optional Products” on page 147

Replacing Paper

Printer Driver Settings

Set "Paper Type" for the printer driver according to the paper name as shown in the following table.

Paper Name Printer Driver Paper Type Setting

Professional Photo Paper Glossy* Professional Paper for SureLab <Glossy>

Professional Photo Paper Luster* Professional Paper for SureLab <Luster>

* Set High Quality in the printer driver's image settings to achieve high quality printing when using Professional Photo Paper

Glossy and Professional Paper Photo Luster.

Tip:

We recommend updating your printer driver to the latest version. Check the Epson home page for more information on the printer driver download service. (http://www.epson.com/support)

Notes on Handling Paper

O The printable surface is the outer surface of the roll paper ( ).

O Be careful not to fold the paper or to scuff the printable surface.

O Do not touch the printable surface of the paper. Moisture and oil from your hands can stain the paper and effect

print quality.

O Handle the paper by the edges, or wear cotton gloves.

O Make sure the paper does not get wet.

O Do not use paper that is wrinkled, fuzzy, torn, or dirty.

Replacing Paper

Notes on Paper Storage

O When storing paper before and after opening, store in the following environment and keep it out of direct

sunlight.

O We recommend storing paper in its original packaging, and then placing it in a separate packing box.

O To prevent the paper from unravelling, we recommend using the paper belt supplied to keep the paper in place.

O After opening, remove any unused paper from the core unit, wind it up, and then store. If the paper is left

installed in the printer for extended periods of time, the paper quality may decline.

Paper Type Storage Environment

Temperature Humidity

Professional Photo Paper Glossy 59 to 77 °F (15 to 25 °C) 20 to 80 %

Professional Photo Paper Luster 59 to 77 °F (15 to 25 °C) 20 to 80 %

Notes when Printing

O Make sure that the leading edge of the paper is cut horizontally in a straight line, perpendicular to the long side

of the paper.

O Use the paper at the room temperatures shown below. If the paper is not used in the following environment, the

print quality may decline.

Paper Type Temperature Humidity

Professional Photo Paper Glossy 59 to 86 °F (15 to 30 °C) 30 to 60 %

Professional Photo Paper Luster 59 to 86 °F (15 to 30 °C) 30 to 60 %

Replacing Paper

Storing and Displaying Printed Paper

O Make sure the printed surface does not get scuffed or scratched.

O To maintain color tones, avoid high temperatures, high humidity, direct sunlight, and make sure you store the

prints in a dark environment.

O Try to avoid displaying prints outdoors and in direct sunlight. Otherwise the colors may fade faster than

expected.

O When exhibiting prints indoors, we recommend keeping them in frames such as glass. This will help to

maintain the print quality without fading for a long time.

Replacing Paper

Paper Feed Section

The configuration for the paper feed section of the printer changes depending on the model. Although all models are equipped with a rear roll paper feeder, only the Dual Roll Model is equipped with a front roll paper feeder. Also, the type of paper supported and the capacity differs for each type of feeder as shown in the following table.

Paper Feed Section Supported Paper Types Available Paper Width

Front roll paper feeder Professional Photo Paper Glossy

Professional Photo Paper Luster

Rear roll paper feeder Professional Photo Paper Glossy

Professional Photo Paper Luster

4 to 8 inches (102 to 203 mm)

4 to 12 inches (102 to 305 mm)

Notes when Loading Paper

O When using the paper for the first time after purchase, we recommend cutting off approximately 3 ft (1 meter)

before use. Depending on the paper's transportation environment, the print quality may decline for this first part of the paper.

Replacing Paper in the Rear Roll Paper Feeder

Removing Paper

Prepare the following items.

Items Explanation

New paper for loading You can load the following genuine Epson paper in the rear roll paper feeder.

Professional Photo Paper Glossy Professional Photo Paper Luster

A linen or vinyl cloth To avoid soiling the paper, place the Spindle unit on the cloth when loading/removing

the paper.

Gloves Wear gloves to avoid soiling the paper when handling it.

Replacing Paper

Check that the p light on the Operation panel is lit.

If the p light is flashing, the printer is operating. Wait until operation has stopped.

For the Dual Roll Model, hold down the handle of the front roll paper feeder a little ( ) while pressing the

Lock Release button( ), and then raise the front roll paper feeder.

When the roll paper feeder is raised, a warning buzzer sounds.

Open the rear roll cover.

Replacing Paper

Slide the right Paper width guide to the right.

Remove the paper from the Paper feed slot, and rewind the paper.

Grip the handle and pull out the rear roll paper feeder.

Remove the Spindle unit.

Replacing Paper

Removing Flanges

Release the locks on the left and right flanges.

Rotate the center sections of the Flange counterclockwise to release the lock.

Remove the Spool.

Replacing Paper

Stand the Spindle unit vertically on a flat surface, and then remove the top Flange.

Tip:

It does not matter which Flange is at the top.

Remove the paper.

Tip:

After removing the paper, rewind it correctly and then store it in the original packaging that came with the paper.

Installing Flanges

Remove the new paper from its packaging, and stand it vertically on the flat surface. Next, wipe away paper

particles from the top of the paper with a damp cloth.

Replacing Paper

Set the Flange on the paper surface from which paper particles have been wiped away.

Place the paper straight to the Flange.

Tip:

Either Flange can be set.

Position the paper so that the surface to which the Flange has not been set is face up.

Next, wipe away paper particies with a damp cloth.

Place the other Flange on the other end of the paper.

Align the triangular marks on the flanges as shown in the illustration below.

Place the Spindle unit on its side so that the paper is in the position shown below.

Replacing Paper

Make sure the triangular marks on the flanges have not shifted out of position.

Insert the Spool so that the gear section ( ) is on the left.

Note:

Note the direction of the Spool and the direction of the paper. If the directions are not correct, the paper cannot be loaded correctly.

Adjust the position of the Spool so that it is at the center of the Spindle unit.

Match the edges of the flanges to the scale "|" marks on the paper size display according to the width of the paper.

Lock the flanges on both sides.

Replacing Paper

Rotate the center sections of the flanges clockwise to lock them in place.

Loading Paper

Place the Spindle unit into the rear roll paper feeder in the direction shown in the illustration below, and then

push the rear roll paper feeder into the printer.

Tip:

Remove any tape or protective sheets from the paper.

Replacing Paper

Slide the rear roll paper feeder into the printer.

Adjust the position of the paper width guides to the width of the paper.

When adjusting the position of the paper width guides, raise the guides slightly, and then move to the left and right.

Adjust the triangle mark on the paper width guides to the scale. The scale is displayed in millimeters (with inches in parentheses).

Slide the right Paper width guide to the right.

Replacing Paper

Without lifting forwards, slide the Paper width guide to the right within the movable area.

Match the left edge of the paper with the left Paper width guide, and pass the leading edge of the paper

through the groove in the paper width guides.

Replacing Paper

Insert until the leading edge of the paper is visible beyond the roller as shown in the illustration below.

Rotate the flanges forward slowly to take up the slack in the paper.

Note:

Printing when the paper is sagging could decrease print quality and cause a paper jam. Make sure you take up the slack in the paper.

Replacing Paper

Slide the right Paper width guide to the left until it is flush with the edge of the paper.

Note:

O Make sure that there is no gap between the Paper width guide and the edge of the paper. If there is a gap, the

print position may be misaligned, or a feeding error may occur.

O Do not push the Paper width guide against the paper too forcefully. The paper may be damaged, or it may

cause a paper jam.

If the paper type has changed, set the paper type on the Operation panel.

Each time you press the Paper type setting switch on the rear roll paper feeder, the paper type changes and the light flashes to indicate the current paper type.

Tip:

If you clear the cover open error by clicking OK on the Client PC, you cannot change the paper type. To change the paper type, remove the paper from the Paper feed slot, reinsert it, and then try again.

Replacing Paper

Close the rear roll cover.

For the Dual Roll Model, press the front roll paper feeder down as far as it will go.

Check that the front roll paper feeder is fixed in place.

Tip:

If an error is displayed on the Client PC, you need to clear the error.

Click OK on the error message.

Next, check that the p light on the Operation panel is lit.

This completes this section.

Replacing Paper

Replacing Paper in the Front Roll Paper Feeder

Only the Dual Roll Model supports front roll paper.

Removing Paper

Prepare the following items.

Items Explanation

New paper for loading You can load the following genuine Epson paper in the rear roll paper feeder.

Professional Photo Paper Glossy Professional Photo Paper Luster

A linen or vinyl cloth To avoid soiling the paper, place the Spindle unit on the cloth when loading/removing

the paper.

Gloves Wear gloves to avoid soiling the paper when handling it.

Check that the p light on the Operation panel is lit.

If the p light is flashing, the printer is operating. Wait until operation has stopped.

Pull the Front roll lever forward and release the lock, and then open the front roll cover.

When the cover is opened, a warning buzzer sounds.

Replacing Paper

Remove the paper from the Paper feed slot, and rewind the paper.

Remove the Spindle unit.

Removing Flanges

Release the locks on the left and right flanges.

Rotate the center sections of the Flange counterclockwise to release the lock.

Replacing Paper

Remove the Spool.

Stand the Spindle unit vertically on a flat surface, and then remove the top Flange.

Tip:

It does not matter which Flange is at the top.

Remove the paper.

Tip:

After removing the paper, rewind it correctly and then store it in the original packaging that came with the paper.

Replacing Paper

Installing Flanges

Remove the new paper from its packaging, and stand it vertically on the flat surface. Next, wipe away paper

particles from the top of the paper with a damp cloth.

Set the Flange on the paper surface from which paper particles have been wiped away.

Place the paper straight to the Flange.

Tip:

Either Flange can be set.

Position the paper so that the surface to which the Flange has not been set is face up.

Next, wipe away paper particies with a damp cloth.

Replacing Paper

Place the other Flange on the other end of the paper.

Align the triangular marks on the flanges as shown in the illustration below.

Place the Spindle unit on its side so that the paper is in the position shown below.

Make sure the triangular marks on the flanges have not shifted out of position.

Insert the Spool so that the gear section ( ) is on the left.

Note:

Note the direction of the Spool and the direction of the paper. If the directions are not correct, the paper cannot be loaded correctly.

Replacing Paper

Adjust the position of the Spool so that it is at the center of the Spindle unit.

Match the edges of the flanges to the scale "|" marks on the paper size display according to the width of the paper.

Lock the flanges on both sides.

Rotate the center sections of the flanges clockwise to lock them in place.

Replacing Paper

Loading Paper

Place the Spindle unit in the direction shown in the illustration below, and load it into the printer.

Tip:

Remove any tape or protective sheets from the paper.

Adjust the position of the paper width guides to the width of the paper.

When adjusting the position of the paper width guides, raise the guides slightly, and then move to the left and right.

Adjust the triangle mark on the paper width guides to the scale. The scale is displayed in millimeters (with inches in parentheses).

Replacing Paper

Pass the leading edge of the paper through the groove in the paper width guides.

Insert until the leading edge appears at the position shown in the illustration below.

Check that the paper is nipped with the feed roller.

Note:

If you insert the paper into the printer and raise the front roll paper feeder immediately, the paper may be wrinkled. Do not insert the paper beyond the position shown below.

Replacing Paper

Rotate the flanges forward slowly to take up the slack in the paper.

Note:

Printing when the paper is sagging could decrease print quality and cause a paper jam. Make sure you take up the slack in the paper.

If the paper type has changed, set the paper type on the Operation panel.

Each time you press the Paper type setting switch on the front roll paper feeder, the paper type changes and the light flashes to indicate the current paper type.

Tip:

Replacing Paper

Close the front roll cover, and then press the Front roll lever to lock the front roll cover.

Tip:

If an error is displayed on the Client PC, you need to clear the error. Click OK on the error message. Next, check that the p light on the Operation panel is lit.

This completes this section.

Ejecting Paper

This section explains how to eject paper.

Ejected Paper Path

After printing, paper is cut to the specified size, and assigned to the ejected paper path determined by the print size.

When the sorter unit is not installed, all prints are ejected to the tray.

When the sorter unit is installed

Ejected prints on the conveyer are carried to the Side tray or to the sorter.

Tip:

O If the prints are on the sorter tray in the back and cannot be easily reached, press and release the Sorter Drive Switch

to slide the tray forward. Do not move it manually.

O If the sorter tray containing the prints reaches the edge, the sorter stops automatically to prevent the prints from

falling. The printer finishes printing the current copy, and then stops printing after ejecting the current copy into the sorter tray. Remove the prints from the sorter tray, and then restart printing.To prevent the sorter tray from stopping automatically, remove prints before too many accumulate in the tray.

Note:

When removing prints from the sorter tray, make sure the prints are complete and that the printer and the sorter unit have stopped operating.

Print Size Paper Surface Type Ejected Paper Path Output Capacity

Length Width

3.5 to 12 inches (89 to 305 mm)

4 to 8.3 inches (102 to 210 mm)

Ejecting Paper

Glossy/Luster A Sorter 50 max. for each tray

10 and 12 inches

Glossy/Luster B Side tray 50 max.

(254 and 305 mm)

12 to 36 inches (306 to 914 mm)

36 to 48 inches (915 to 1219 mm)

For print jobs that are larger than 50 prints, the prints are sorted into multiple trays.

For prints that are longer than 12 inches (305 mm), a confirmation screen is displayed on the Client PC for each print.

- Glossy/Luster C Top tray 30 max.

- Glossy/Luster 1

When the sorter unit is not installed

Print Size Ejected Paper Path Output Capacity

Length Width

3.5 to 8 inches

- A Tray 50 max.

(89 to 203 mm)

8 to 12 inches

30 max

(204 to 305 mm)

12 to 18 inches (306 to 457 mm)

18 to 48 inches (458 to 1219 mm)

For prints that are longer than 12 inches (305 mm), a confirmation screen is displayed on the Client PC for each print.

- B LONG PRINT STACKER (optional) 1

Ejecting Paper

When the Long print stacker is installed (only for Single Roll Model)

Print Size Ejected Paper Path Output Capacity

Length Width

12 inches (458 mm)

or more

For prints that are longer than 12 inches (305 mm), a confirmation screen is displayed on the Client PC for each print.

4 inches (102 mm) or more

A Long print stacker 1

Ejected Paper Path and Supported Paper Sizes

Print Size Ejected Paper Path

Size Name Width x Length When the sorter unit is installed When the sorter

is not installed

3R 5 x 3.5 inches

(127 x 89 mm)

4 x 6 4 x 6 inches

(102 x 152 mm)

4R 6 x 4 inches

(152 x 102 mm)

Sorter Top tray/

Long print stacker

Yes No No Yes

Side tray Tray

5R 5 x 7 inches

(127 x 178 mm)

8 R 8 x 10 inches

(203 x 254 mm)

10 x 8 10 x 8 inches

(254 x 203 mm)

8 x 12 8 x 12 inches

(203 x 305 mm)

Yes No No Yes

No No Yes Yes

Yes No No Yes

Ejecting Paper

Print Size Ejected Paper Path

Size Name Width x Length When the sorter unit is installed When the sorter

is not installed

12 x 8 12 x 8 inches

(305 x 203 mm)

10R 10 x 12 inches

(254 x 305 mm)

12 X 10 12 x 10

(305 x 254 mm)

12 x 18 12 x 18

(305 x 457 mm)

Sorter Top tray/

Long print stacker

No No Yes Yes

No Yes No Yes

Side tray Tray

Replacing Ink Cartridges

Caution:

O Do not disassemble the ink cartridge.

If it is disassembled, ink may get in your eyes or on the skin.

O Do not shake the ink cartridge too hard.

If you shake or swing it too hard, ink may leak from the cartridge.

O Do not store ink cartridges within the reach of children.

O Take the following measures if ink gets on your skin, or in your eyes or mouth.

O If any ink gets on your skin, wash immediately with soap and water.

O If any ink gets in your eyes, flush them immediately with water. Inflammation or light inflammation of the eyes

may occur if they are not treated immediately. If any abnormalities occur, contact a doctor immediately.

O If any ink gets in your mouth, spit it out immediately and consult your doctor.

Note:

O See the following when handling ink cartridges.

U “Notes on Handling Ink Cartridges” on page 24

O If you do not have a new ink cartridge ready for installation when the old cartridge is expended, leave the expended

cartridge installed in the printer until the new cartridge is ready. If the ink cartridge is left uninstalled, it could cause the printer to breakdown.

O If the ink cartridge is expended, replace it as soon as possible with a new ink cartridge.

O After removing the ink cartridge, install the new cartridge right away, and do not leave the printer unattended while

the ink cartridge cover is open.

Replacing Ink Cartridges

Checking the Ink Level

You can check the amount of ink remaining from the Client PC.

U “Printer Information” on page 87

When the amount of ink remaining has fallen below the minimum limit, the Ink status light on the Operation panel is lit.

U “Operation panel” on page 16

Also, an error message is displayed on the Client PC.

U “When an Error is Displayed” on page 116

Operation panel Client PC

Replacing Ink Cartridges

Replacement Procedure

Note:

O Install an ink cartridge into each slot. You cannot print unless the correct cartridge is installed in each slot.

O This product has been adjusted based on genuine ink cartridges. If you use ink cartridges other than genuine

cartridges, the print results may be faint or the amount of ink remaining may not be detected correctly. We recommend using genuine ink cartridges. U “Consumables and Optional Products” on page 147

Check that the p light on the Operation panel is lit.

If the p light is flashing, the printer is operating. Wait until operation has stopped.

Place your hand under the ink cartridge cover to open the cover.

When the cover is opened, a warning buzzer sounds.

Check the light display on the Operation panel to check which ink cartridge(s) need to be replaced.

Replacing Ink Cartridges

Press lightly on the expended ink cartridge (ink cartridge with the lit Ink status light), and remove the

cartridge.

Here, Y (Yellow) is used as an example. Use the same procedure for the other colors.

Note:

O Note that there may be ink around the ink supply port of used ink cartridges.

O See the following for information on disposing of used ink.

U “Disposing of the Main Printer Unit and Consumables” on page 25

Remove the new ink cartridge from its box.

Note:

O Do not touch the green IC chip ( ) on the ink cartridges; doing so may prevent normal operation and

printing.

O Do not touch the ink supply port ( ) on the ink cartridges; ink may leak.

Replacing Ink Cartridges

Insert the ink cartridge until it meets resistance.

Close the ink cartridge cover.

If an error is displayed on the Client PC, click OK on the Client PC to clear the error.

Check that the p light on the Operation panel is lit.

This completes this section.

Replacing the Maintenance Tank

The maintenance tank absorbs ink consumed when performing head cleaning.

This section explains how to replace maintenance tanks that need to be replaced. See the following section for the replacement maintenance tank. U “Consumables and Optional Products” on page 147

Checking Maintenance Tank Space

You can check the maintenance tank space from the Client PC. U “Printer Information” on page 87

An error message is displayed on the Client PC when there is no space left in the maintenance tank. U “When an Error is Displayed” on page 116

Replacing the Maintenance Tank

Replacement Procedure

Check that the p light on the Operation panel is lit.

If the p light is flashing, the printer is operating. Wait until operation has stopped.

For the Dual Roll Model, hold down the handle of the front roll paper feeder a little, press the Lock Release

button, and then raise the front roll paper feeder.

When the roll paper feeder is raised, a warning buzzer sounds.

Place your hand under the maintenance tank cover to open the cover.

Remove the maintenance tank.

See the following for information on disposing of a used maintenance tank. U “Disposing of the Main Printer Unit and Consumables” on page 25

Note:

Do not touch the green IC chip on the maintenance tank. Doing so may prevent normal operation and printing.

Prepare a new maintenance tank.

Insert the new maintenance tank.

Replacing the Maintenance Tank

Close the maintenance tank cover.

Replacing the Maintenance Tank

For the Dual Roll Model, press the front roll paper feeder down as far as it will go.

Check that the front roll paper feeder is fixed in place.

If an error is displayed on the Client PC, click OK on the Client PC to clear the error.

Check that the p light on the Operation panel is lit.

This completes this section.

Disposing of Trimmed Waste Paper

Trimmed waste paper collects in the trimmed waste paper box during printing. You need to empty the box before it is full.

This section explains how to dispose of trimmed waste paper.

Checking the Trimmed Waste Paper Box Usage

Check Trimmed Waste Paper Box Usage from the Client PC. U “Printer Information” on page 87

When Trimmed Waste Paper Box Usage is full, an error message is displayed on the Client PC. U “When an Error is Displayed” on page 116

Disposing of Trimmed Waste Paper

Disposal Procedure

Check that the p light on the Operation panel is lit.

If the p light is flashing, the printer is operating. Wait until operation has stopped.

Slide out while slightly lifting the handle of the trimmed waste paper box.

Empty the trimmed waste paper box.

Insert the trimmed waste paper box.

Disposing of Trimmed Waste Paper

Reset Trimmed Waste Paper Box Usage from the Client PC.

Click Clear Usage on the Printer Information screen. U “Printer Information” on page 87

Tip:

You can also reset the value for Trimmed Waste Paper Box Usage by clicking Reset on the error message if it is displayed on the Client PC.

This completes this section.

Replacing Ribbon Cassettes

When the back printing unit is installed, replace the Ribbon cassette if back printing is too light.

See the following section for the replacement Ribbon cassette. U “Consumables and Optional Products” on page 147

Note:

Do not perform back printing if the Ribbon cassette is not inserted. Otherwise, paper could be jammed or the back printing unit could be damaged.

Ink Ribbon Replacement Time

When using an ink ribbon, back printing is light.

A different ink ribbon is used to print the first and second lines during back printing. If the first line is too light, replace the Ribbon cassette that is further inside the back printing unit. If the second line is too light, replace the ribbon cassette at the front.

The ink ribbon can still be used The ink ribbon needs to be replaced

Tip:

There are no light indications or error messages when it is time to replace the ribbon.

Replacement Procedure

Caution:

When replacing the Ribbon cassette, do not touch the part with a warning label attached. Because it reaches high temperatures, burns could occur.

Check that the p light on the Operation panel is lit.

Replacing Ribbon Cassettes

If the p light is flashing, the printer is operating. Wait until operation has stopped.

Prepare a new Ribbon cassette.

If both lines are too light during back printing, you need to replace both ribbon cassettes.

Slide out while slightly lifting the handle of the waste paper box.

The back printing unit is installed behind the waste paper box.

Grip the handle on the back printing unit, and pull it down and out.

Replacing Ribbon Cassettes

Hold the tab for the Ribbon cassette you want to replace and remove the cassette.

When replacing the Ribbon cassette at the front

When replacing the Ribbon cassette on the inside

Tip:

Dispose of the used Ribbon cassette in accordance with local regulations.

Replacing Ribbon Cassettes

Insert a new Ribbon cassette.

Note the direction of the Ribbon cassette. The surface with a knob should face out.

When replacing the Ribbon cassette at the front

When replacing the Ribbon cassette on the inside

Note:

If the ribbon is slack, turn the knob on the Ribbon cassette to the right to take up the slack, and then insert it into the back printing unit.

Replacing Ribbon Cassettes

Push the back printing unit all the way in, and then holding the handle in the center push the unit up until it

locks in place.

Insert the trimmed waste paper box.

Click OK on the Client PC to clear the error.

Check that the p light on the Operation panel is lit.

This completes this section.

Adjusting the Humidity in the Roll Paper Feeder

To maintain an appropriate humidity in the roll paper feeder, the humidity control unit can humidify or dehumidify the roll paper feeder.

Each roll paper feeder has a humidity control unit. Adjust the humidity control unit for the paper in the roll paper feeder for which you want to adjust the humidity. You can switch between dehumidification and humidification by changing the way in which the humidity control unit is installed.

Tip:

The following shows the dehumidification and humidification standards.

O When humidity is at 60 to 80%: We recommend dehumidification.

O When humidity is at 30 to 60%: You do not need to perform dehumidification or humidification.

O When humidity is at 20 to 30%: We recommend humidification.

O Only the Dual Roll Model supports front roll paper. For the Single Roll Model, see the information for rear roll paper.

When dehumidifying, install so that the white surface faces out.

When humidifying, install so that the black surface faces out.

Adjusting the Humidity in the Roll Paper Feeder

Turning the Humidity Control Unit On and Off

When using the humidity control unit, press the humidity control unit's power switch on the back of the printer to turn it on (the light turns on).

When not using the humidity control unit, press the humidity control unit's power switch to turn it off (the light turns off).

Changing Between Dehumidification and Humidification

This section explains how to change between dehumidification and humidification.

Tip:

The following explanation uses the front roll paper feeder as an example. For the rear roll paper feeder, left and right are reversed.

Turn off the Power switch and the humidity control unit's power switch on the back of the printer.

Open the roll paper feeder's cover.

For the front roll paper feeder, pull the lever on the front roll paper feeder, and open the front roll cover.

For the rear roll paper feeder, hold down the handle of the front roll paper feeder a little while pressing the Lock Release button, raise the front roll paper feeder, and then open the rear roll cover.

Adjusting the Humidity in the Roll Paper Feeder

Open the humidity control unit's cover.

The rear roll paper feeder does not have a cover.

Remove the screw by hand (one point) that fixes the humidity control unit in place.

Do not remove the screw for the rear roll paper feeder. After loosening the screw, slide as shown in the following illustration.

Adjusting the Humidity in the Roll Paper Feeder

Slowly remove the humidity control unit in the direction shown by the arrow.

Note:

Do not remove the humidity control unit's cable connectors (two points).

Turn it the other way round.

Note:

Be careful not to twist the cables.

When dehumidifying, the white surface should face out.

Adjusting the Humidity in the Roll Paper Feeder

When humidifying, the black surface should face out.

Insert the humidity control unit in the direction shown by the arrow.

Adjusting the Humidity in the Roll Paper Feeder

Fix the screw in place by hand.

For the rear roll paper feeder, after sliding the screw, turn it by hand to fix it in place.

For the front roll paper feeder, attach the humidity control unit's cover.

Close the roll paper feeder's cover.

For the front roll paper feeder, close the front roll cover.

For the rear roll paper feeder, close the rear roll cover, and then press down the front roll paper feeder as far as it will go.

Turn on the humidity control unit's power switch.

This completes this section.

Setup and Maintenance

Summary

From the Client PC, you can perform adjustment/maintenance operations such as checking the status of the printer, making settings, and performing head cleaning.

SL-D3000 Maintenance Utility screen:

Available functions:

Item Explanation

Pre-operation Check U “Starting up the Printer” on page 26

Post-operation Check U “Shutting down the Printer” on page 29

Printer Information U “Printer Information” on page 87

Settings/Maintena nce

Error History U “Error History” on page 103

Print Condition Settings/Inspections - Paper Settings

CR Unit Adjustment/Maintenance - Head Cleaning

Printer Adjustment/Maintenance - Operation History

U “Paper Settings” on page 90

U “Head Cleaning” on page 92

U “Operation History” on page 101

Setup and Maintenance

Starting Up

On the Client PC, click Start - All Programs - EPSON SL-D3000 System Application - Maintenance Utility.

Printer Information

You can confirm various types of printer information.

Checking Printer Information

On the Printer Information screen, check the printer's settings, remaining amount of consumables, and so on.

Select the printer you want to use from the Registered Printer List, and then click Printer Information.

Tip: In the following situations, the Printer Information button is unavailable.

O When the printer's pre-operation check is not complete

O When the cable connected to the printer is disconnected

O When the printer's Power switch is off

Setup and Maintenance

On the Printer Information screen, you can check the printer's settings, remaining amount of consumables,

and so on.

Item Explanation

Printer Name Displays the printer name.

Printer Status Displays the printer status.

Standby The printer is ready to print.

Printing The printer is printing.

Performing Settings/Maintena nce

An error has occurred

Initializing The printer is initializing.

Shutting down The printer is shutting down.

Offline The printer is not turned on, or is not connected.

Image Quality Settings Displays the image settings.

Standard Prints at standard (720 dpi) quality.

High Image Quality

The printer is performing maintenance operations such as a nozzle check.

An error has occurred in the printer.

Prints at high resolution (1440 dpi) quality.

Paper Information (Front/Rear)

Displays information about the loaded paper.

"-" is displayed when paper is not loaded or information cannot be acquired from the printer.

Setup and Maintenance

Item Explanation

Ink Level Displays the remaining amount of ink.

"Caution" is displayed when ink is running low. "Error" is displayed when the amount of ink remaining has fallen below the minimum limit. The ink cartridge is grayed out when the ink cartridge is not installed, or if there is a problem with the ink cartridge.

If a non-genuine cartridge is installed, a message is displayed indicating that it is not covered by the warranty.

Trimmed Waste Paper Box Usage

Clear Usage Click to clear the trimmed waste paper box usage.

Maintenance Tank Space Displays the amount of free space in the maintenance tank as a bar.

Settings/Maintenance Click to open the Settings/Maintenance screen.

Help Click to display the Help.

Close Closes the Printer Information screen.

Displays the usage status of the trimmed waste paper box.

"-" is displayed when information cannot be acquired from the printer.

When you remove the trimmed waste paper from the trimmed waste paper box, click Clear Usage to reset the usage.

When information cannot be acquired from the printer, the bar is not displayed.

U “Paper Settings” on page 90 U “Auto Cleaning” on page 92 U “Nozzle Check” on page 95 U “Operation History” on page 101

Note:

This product has been adjusted based on genuine ink cartridges. If you use non-genuine cartridges, the print results may be faint or the amount of ink remaining may not be detected correctly. We recommend using genuine ink cartridges.

Tip:

Only the Dual Roll Model supports front roll paper. For the Single Roll Model, information is not displayed under the front paper item. See the information for rear roll paper.

Setup and Maintenance

Paper Settings

You can check the paper information loaded in the front roll paper feeder or the rear roll paper feeder, and change the remaining amount of paper.

Tip:

Only the Dual Roll Model supports front roll paper. For the Single Roll Model, information is not displayed under the front paper item. See the information for rear roll paper.

Click Settings/Maintenance on the SL-D3000 Maintenance Utility screen.

Tip: The Settings/Maintenance screen opens when you click Settings/Maintenance on the Printer Information screen.

Setup and Maintenance

Click Paper Settings (022) from Print Condition Settings/Inspections (02).

Item Explanation

Front Paper Type Displays the type of paper (the paper name) loaded in the front roll paper feeder.

Paper Surface Type

Paper Width Displays the width of the paper loaded in the front roll paper feeder.

Paper Level Displays the remaining amount of paper loaded in the front roll paper feeder.

Rear Paper Type Displays the type of paper (the paper name) loaded in the rear roll paper feeder.

Paper Surface Type

Paper Width Displays the width of the paper loaded in the rear roll paper feeder.

Paper Level Displays the remaining amount of paper loaded in the rear roll paper feeder.

Back Click to close the Settings/Maintenance screen.

Displays the paper surface type (the processing type for the paper surface) loaded in the front roll paper feeder.

Displays the width detected by the printer.

If the displayed amount of paper remaining differs from the actual amount, enter the correct amount of paper and then click Apply.

Displays the paper surface type (the processing type for the paper surface) loaded in the rear roll paper feeder.

Displays the width detected by the printer.

If the displayed amount of paper remaining differs from the actual amount, enter the correct amount of paper and then click Apply.

Help Click to display the Help.

Apply Click to apply any changed settings.

Setup and Maintenance

Head Cleaning

This function allows you to check the status of the Print Head Unit and clear any clogged nozzles. If any Print Head Unit nozzles are clogged, there may be streaks in the prints or there may be a difference in color. If you notice any of these problems, perform Auto Cleaning (0311) to clean the head.

Note:

If nozzles are still clogged after performing Auto Cleaning (0311) several times, you need to perform a Nozzle Check (0312) and clean the head. See the "SL-D3000 Administrator's Guide" for more information on using Auto Cleaning (0311) and Nozzle Check (0312) correctly.

Auto Cleaning

If clogging is detected while checking the status of the Print Head Unit, cleaning is performed automatically.

Click Settings/Maintenance on the SL-D3000 Maintenance Utility screen.

Tip: The Settings/Maintenance screen opens when you click Settings/Maintenance on the Printer Information screen.

Setup and Maintenance

From the CR Unit Adjustment/Maintenance (03) menu, click Auto Cleaning (0311) from Head Cleaning

(031).

Click Auto Cleaning.

Nozzle check begins, and cleaning is performed as necessary.

This may take some time depending on the status of the nozzles.

Setup and Maintenance

Check the status of each head displayed in Result.

When the nozzles are cleared, "Good" is displayed.

If nozzles are clogged, a message is displayed that indicates you need to clean the Print Head Unit again. Perform necessary cleaning.

Reading the Results:

Color Explanation

Green The nozzles are not clogged.

Yellow Clogging is detected.

Perform Auto Cleaning (0311) again.

Red Clogging is detected.

Perform Detect Clogging from Nozzle Check (0312), and then perform Powerful cleaning again for heads indicated by red.

White Auto Cleaning is still in progress.

When you want to confirm the clogged nozzles by looking at the prints, perform Print Check Pattern from Nozzle Check (0312).

U “Nozzle Check” on page 95

Setup and Maintenance

Nozzle Check

This function allows you to check for clogged nozzles in the Print Head Unit. The printer automatically detects clogging and displays the information on the screen. You can also print a check pattern for confirmation.

After performing a nozzle check, specify the type on the screen to perform head cleaning if necessary.

Click Settings/Maintenance on the SL-D3000 Maintenance Utility screen.

Tip: The Settings/Maintenance screen opens when you click Settings/Maintenance on the Printer Information screen.

From the CR Unit Adjustment/Maintenance (03) menu, click Nozzle Check (0312) from Head Cleaning

(031).

Setup and Maintenance

Checking with Detect Clogging

The printer checks the status of the nozzles, and displays any clogged nozzles on the screen. Perform Print Head Unit cleaning according to the check results.

Tip:

The method for confirming the status of the nozzles also includes the method for printing a check pattern.

U “Printing the check pattern” on page 98

Click Detect Clogging.

Clogging detection starts, and the status of each nozzle is indicated by the colors.

Clogging detection takes about one minute.

Reading the Results:

Color Explanation

Green The nozzles are not clogged.

Yellow Clogging is detected.

Red Clogging is detected.

Gray Head cleaning is complete.

White Detect Clogging is still in progress.

Perform Normal cleaning.

Perform Powerful cleaning.

Setup and Maintenance

Select the head where clogged nozzles were detected, and then click Normal or Powerful.

To clean all of the print head units, check All.

The color changes to gray for the heads that have been cleaned.

Function Explanation

Normal Cleans the surface of the head, and clears clogged nozzles.

Powerful Cleans more powerfully if the results of Detect Clogging are still red or nozzles are still clogged

after repeating head cleaning several times. Because Powerful consumes more ink compared to Normal, prepare new ink cartridges before performing cleaning if ink levels are low.

Check the results after cleaning.

Go back to step , and then use Detect Clogging to check the status of the nozzles.

If any nozzles are clogged, carry out the operation in step to clean the nozzles.

Setup and Maintenance

Printing the check pattern

Print a check pattern, and then check for clogged nozzles. Perform Print Head Unit cleaning according to the check results.

Select the roll paper feeder you want to use for printing.

This can be selected when paper is loaded.

Click Print Check Pattern.

The check pattern is printed.

Setup and Maintenance

Check the print results.

See the illustration below for more information on reading the print results.

If there are any gaps in the check pattern, you need to perform head cleaning.

Result: Good

There are no gaps in the check pattern. The nozzles are not clogged.

Result: Nozzles are clogged

There are gaps in the check pattern. Nozzles are clogged. Perform cleaning.

Tip:

A number under each check pattern (1, 2, 3, ...) indicates the head number.

Setup and Maintenance

Select the head where clogged nozzles were detected, and then click Normal or Powerful.

To clean all of the print head units, check All.

Function Explanation

Normal Cleans the surface of the head, and clears clogged nozzles.

Powerful Select if nozzles are still clogged after performing Normal cleaning several times. Because

Powerful consumes more ink compared to Normal, prepare new ink cartridges before performing cleaning if ink levels are low.

After cleaning, check the results using nozzle check.

Go back to step , and then print a check pattern to check the status of the nozzles.

If any nozzles are clogged, carry out the operation in step to clean the nozzles.

Tip:

The method for confirming the status of the nozzles also includes Detect Clogging in which the printer automatically detects clogging.

U “Checking with Detect Clogging” on page 96

100

Epson D3000 Operation Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

Copyrights and Trademarks

Contents

Introduction

Warnings, Cautions, Notes, and Tips

Screen Shots In the Guide

Illustrations In the Guide

Printer Parts

Front

When the front roll paper feeder is lowered

When the front roll paper feeder is raised

Single Roll Model

Rear

When the sorter unit is not installed

Internal

Heater unit/Print Head Unit

Spindle unit

Back printing unit

Operation panel

Notes on Safety

Meaning of Symbols and Marks

Notes on Installation

Notes on Handling

Notes on the Power Supply

Notes on Consumables

Notes on Usage

Notes on Printer Usage

Notes on Handling Ink Cartridges

Disposing of the Main Printer Unit and Consumables

Starting up and Shutting down the Printer

Starting up the Printer

Shutting down the Printer

Turning the Power Off in an Emergency

Replacing Paper

Genuine Epson Paper

Printer Driver Settings

Notes on Handling Paper

Notes on Paper Storage

Notes when Printing

Storing and Displaying Printed Paper

Paper Feed Section

Notes when Loading Paper

Replacing Paper in the Rear Roll Paper Feeder

Removing Paper

Removing Flanges

Installing Flanges

Loading Paper

Replacing Paper in the Front Roll Paper Feeder

Removing Paper

Removing Flanges

Installing Flanges

Loading Paper

Ejecting Paper

Ejected Paper Path

When the sorter unit is installed

When the sorter unit is not installed

When the Long print stacker is installed (only for Single Roll Model)

Ejected Paper Path and Supported Paper Sizes

Replacing Ink Cartridges

Checking the Ink Level

Replacement Procedure

Replacing the Maintenance Tank

Checking Maintenance Tank Space

Replacement Procedure

Disposing of Trimmed Waste Paper

Checking the Trimmed Waste Paper Box Usage

Disposal Procedure

Replacing Ribbon Cassettes

Ink Ribbon Replacement Time

Replacement Procedure

Adjusting the Humidity in the Roll Paper Feeder

Turning the Humidity Control Unit On and Off

Changing Between Dehumidification and Humidification

Setup and Maintenance

Summary

Starting Up

Printer Information