All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written
permission of Seiko Epson Corporation. The information contained herein is designed only for use with this
EPSON printer. Epson is not responsible for any use of this information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse
of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure
to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any
consumable products other than those designated as Original EPSON Products or Epson Approved Products by
Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson
Corporation.
EPSON is registered trademark, SureLab is a trademark, and EPSON Exceed Your Vision is a registered logomark
of Seiko Epson Corporation.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
Notescontain important information on the operation of this product.
Tipscontain useful tips on the operation of this product.
This symbol indicates information that, if ignored, could possibly result in serious injury or even
death due to incorrect handling.
This symbol indicates information that, if ignored, could possibly result in injury or damage to
property due to incorrect handling.
Screen Shots In the Guide
Screen shots used in this guide may differ from the actual screens. Also, the screens may differ depending on the
operating system used and the usage environment.
Illustrations In the Guide
Unless stated otherwise, illustrations used in this guide are of the Dual Roll Model. Note that while the Dual Roll
Model includes a front roll paper feeder, the Single Roll Model does not.
5
Introduction
Printer Parts
There are two versions of this printer available; the Dual Roll Model that comes with a front roll paper feed unit and
a rear roll paper feed unit, and the Single Roll Model that comes with only the rear roll paper feed unit.
Front
Tip:
Only the Dual Roll Model supports front roll paper. For the Single Roll Model, see the information for rear roll paper.
When the front roll paper feeder is lowered
A Front roll paper feeder (only for the Dual Roll Model)
Holds the Spindle unit.
U “Replacing Paper” on page 32
B Front roll cover (only for the Dual Roll Model)
Open when loading and removing paper.
U “Replacing Paper” on page 32
C Front roll lever (only for the Dual Roll Model)
Hold when opening the front roll cover.
D Front roll handle (only for the Dual Roll Model)
Hold when raising the front roll paper feeder. Do not move the printer by using the Front roll handle.
6
Introduction
E Operation panel
Switches for setting the paper type as well as lights that indicate the status of the printer.
U “Operation panel” on page 16
F Sorter unit (optional)
Automatically sorts prints when the optional sorter unit is installed.
G Sorter tray (Included with the optional sorter unit)
Holds one print order in one tray (or up to 50 sheets in one tray).
H Sorter Drive Switch (Included with the optional sorter unit)
Press when manually feeding to the next optional sorter tray. Press once to move the sorter tray forward by one step.
Always use the switch to move the sorter tray. Do not move it manually.
I Ink Cartridge Cover
Open when replacing the ink cartridge.
U “Replacing Ink Cartridges” on page 63
7
Introduction
When the front roll paper feeder is raised
J Lock Release button (only for the Dual Roll Model)
Press the Lock Release button while holding down the handle on the front roll paper feeder slightly to release the lock. You
can then raise the front roll paper feeder.
K Air Intake
Takes air into the printer. Do not allow anything to block this intake vent.
L Maintenance Tank Cover
Open when replacing the maintenance tank.
M Rear roll cover
Open when loading and removing paper.
N Rear roll lever
Pull forward to open the rear roll cover.
O Maintenance Tank
Tank for collecting waste ink.
U “Replacing the Maintenance Tank” on page 68
8
Introduction
P Top cover/Top tray
Open to clear paper jams and perform maintenance. When the sorter is installed, prints longer than 12 inches (305 mm) are
ejected here.
Q Ink Cartridge
Install the six different color ink cartridges here.
Single Roll Model
R Long print stacker
Supports ejected long paper. Extend this stacker when printing on long paper.
9
Rear
Introduction
A USB port
Connects the USB cable.
B Conveyor (Included with the optional sorter unit)
Conveys ejected prints to the Side tray or to the sorter.
C Side tray
Ejects print sizes not supported by the Top tray and the sorter, as well as ejecting unnecessary paper that remains in the
printer when an error occurs.
D Long paper ejection unit (Included with the optional sorter unit)
Depending on the print size, paper is ejected to the Top tray, Side tray, or the sorter.
U “Ejected Paper Path and Supported Paper Sizes” on page 61
E Long paper ejection unit cover
Open if there is a paper jam.
10
Introduction
F Inside cover for long paper ejection unit (upper/lower)
Open if there is a paper jam.
Loosen the screw for the upper cover section, and then remove.
G Exhaust vent
Vents internal heat from the printer. Do not cover the vent.
H Trimmed waste paper box
Collects trimmed waste paper during printing.
U “Disposing of Trimmed Waste Paper” on page 72
I Humidity control unit power switch
The humidity control unit operates when you press the switch to turn on the light.
U “Adjusting the Humidity in the Roll Paper Feeder” on page 80
J Power switch
Under normal use, the switch is turned on (the light is on). During an emergency, or when the printer is not used for a long
time, press to switch the power off (the light turns off). Normally, you should turn the printer on or off from the Client PC.
K AC inlet
Connects the power cable.
11
Introduction
When the sorter unit is not installed
A Tray
Holds up to 50 prints.
B Sorter port
Connects the sorter unit cable.
12
Introduction
Internal
Tip:
Only the Dual Roll Model supports front roll paper. For the Single Roll Model, see the information for rear roll paper.
When the rear roll cover is openWhen the front roll cover is open
A Paper width guide
Adjust to the width of the paper.
B Paper feed slot
Load paper by inserting the leading edge of the paper.
C Paper size guide
This guide helps when adjusting the Paper width guide position.
D Spindle unit
Load roll paper.
E Rear roll paper feeder
Pull forward when removing the Spindle unit.
F Electrodes
The black connector is negative (-), and the red connector is positive (+).
13
Introduction
G Humidity control unit
Adjusts the humidity in the roll paper feeder. Turn over to switch between dehumidification and humidification. When the
white side is facing out in the roll paper feeder, dehumidification is performed. When the black side is facing out,
humidification is performed.
U “Adjusting the Humidity in the Roll Paper Feeder” on page 80
H Humidity control unit cover
Open when installing the humidity control unit in the front roll paper feeder, or when switching between dehumidification
and humidification.
U “Changing Between Dehumidification and Humidification” on page 81
Heater unit/Print Head Unit
A Heater unit
Dries the paper after printing. If a paper jam occurs, remove to check inside the printer.
B Print Head Unit
Fires ink while moving left and right to print. Do not move the Print Head Unit by hand.
Spindle unit
14
Introduction
A Flange
Fixes to the left and right of the paper core. After passing through the Spool, rotate the center section to fix the Spool in
place.
B Spool
After fixing the paper in place with the Flange, pass it through the Flange.
Back printing unit
A Ribbon cassette
A Ribbon cassette for printing on the back of prints. Two ribbon cassettes allow you to print two lines on the back of your
prints. If the printing quality starts to look too light, replace the Ribbon cassette.
U “Replacing Ribbon Cassettes” on page 75
B Knob
Turn the knob to take up the ribbon slack. After taking up the slack, load the ribbon in the Ribbon cassette.
C Handle
Align with the groove in the Ribbon cassette to fix it in place.
15
Operation panel
Introduction
Tip:
Only the Dual Roll Model supports front roll paper. For the Single Roll Model, see the information for rear roll paper.
A p light (green)
The printer's operational status is indicated by a lit or flashing light.
On:The printer is ready.
Flashing:Operations such as printing, initializing, or maintenance, are being performed.
Off:The printer is off, or an error has caused operations to stop.
B 0 light (orange)
The printer's error status is indicated by a lit light.
On:An error has occurred, it is recovering from an error, or a service call error has occurred.
Off:The printer is off, or no errors have occurred.
C Ink status light (orange)
Ink cartridge error status is indicated by a lit light.
On:If the ink light is on, printing cannot be performed because ink is running low, or an error has occurred.
Off:The printer is off, or no ink cartridge errors have occurred.
D Paper status light (orange)
Roll paper feeder error status is indicated by a lit or flashing light.
On:If the light is on, there is no paper in the roll paper feeder, or paper is running low.
16
Introduction
D Paper status light (orange)
Flashing:If the light is flashing, a paper jam has occurred in the roll paper feeder.
Off:The printer is off, or no paper errors have occurred.
E Paper type setting switch
Press to change the paper type. The paper type changes each time the button is pressed, and the current paper type is
indicated by the lights. Match the paper type to the type of paper loaded.
The switch is enabled when the roll paper feeder cover is open, and paper is removed.
You cannot change to paper for Option 1, 2, or 3.
F Paper type light (green)
The paper type setting is indicated by a lit or flashing light.
On:Indicates the paper type setting.
Flashing:The paper type can be changed.
Off:The power is off, or the paper type cannot be set in the current status.
17
Introduction
Notes on Safety
To use this product safely, be sure to read the manual supplied with the product before use. Not handling this
product as described in the manual supplied could cause a breakdown or an accident to occur. Keep this manual
close at hand to solve any unknown issues that may arise with the product.
Meaning of Symbols and Marks
Warning:
w
This symbol indicates information that, if ignored, could possibly result in serious injury or even death due to
incorrect handling.
Caution:
c
This symbol indicates information that, if ignored, could possibly result in injury or damage to property due to
incorrect handling.
Indicates a high-temperature warning.Indicates that this area should not be
touched.
Indicates that fingers could be trapped or
injured.
Indicates forbidden actions.Indicates items (instructions/operations) that
Indicates that disassembly is forbidden.Indicates that the plug should be
Indicates that you should not touch the
product with wet hands.
Indicates that the product should not get wet.
must be performed.
disconnected from the electrical outlet.
Indicates that grounding should be
performed before use.
18
Notes on Installation
Do not block the products airflow vents.
If the airflow vents are blocked, the internal temperature rises and could cause a fire.
Do not set it up in a location in which it could be covered by a cloth and so on, or in an area with poor
ventilation.
Also, be sure to secure the installation space indicated in the manual.
U “External Dimensions and Necessary Space” on page 152
Do not install or store it in an unstable location, or in a location where it is subject to vibrations from other
equipment.
If it falls or slips, it could cause an injury.
Introduction
Do not place it in smoky or dusty locations, humid locations, or locations where it is likely to get wet.
Electric shock or fire could occur.
Because the product is heavy, it should not be carried by one person.
When unpacking or moving the product, make sure it is carried by at least three people.
See the following for more information on the product's mass.
U “Printer Specifications” on page 149
Do not move this printer by using the Front roll handle.
When lifting the product, place your hands in the locations indicated in the manual, and then lift.
If you lift the product with your hands placed in other areas, your fingers could be trapped if you drop the
product or when the product is lowered, which could cause an injury.
If this product is placed in a stand with casters (wheels), make sure the casters are locked in place and cannot
move before performing operations.
If the stand moves unexpectedly during operations, it could cause an injury.
19
Notes on Handling
Do not use near volatile substances such as alcohol or thinner, and do not use near fires.
Electric shock or fire could occur.
Do not use the product in an abnormal condition, such as if it is emitting smoke or if you notice any strange
odors or noises.
Electric shock or fire could occur.
If an abnormality does occur, turn off the power immediately, disconnect the plug from the electrical outlet,
and then contact a technical representative.
Do not use this product if foreign bodies, water, or other liquids have entered the product.
Electric shock or fire could occur.
Turn off the power immediately, disconnect the plug from the electrical outlet, and then contact a technical
representative.
Introduction
Only perform operations as instructed in the manual.
Performing repairs is dangerous. Never perform repairs yourself.
Do not use it in locations that may have inflammable or explosive gas and so on in the atmosphere. Also, do not
use sprays containing inflammable gas inside or around this product.
A fire could ignite.
Do not perform any wiring operations other than instructed in the manual.
A fire could ignite. Also, equipment connected to the product could be damaged.
Do not touch any parts of the product, except as instructed in the manual.
Electric shock, burns or injury could occur.
Do not drop any metallic or flammable objects into this product through the openings.
Electric shock or fire could occur.
Do not place any heavy objects on this product.
If it falls or breaks, it could cause an injury.
When moving this product, check that the power is off, the plug is disconnected from the electrical outlet, and
all wiring has been disconnected before moving.
If the cable is damaged, electric shock or fire could occur.
When turning on the product or while printing, do not put your fingers near the paper eject roller section.
If your fingers are caught in the paper eject roller, an injury could occur. Remove paper after it has been
completely ejected from the product.
20
Introduction
If you need to open the printer's top cover while in use, do not touch the heater or the cover which are indicated
by warning labels. Because internal parts reach high temperatures, burns could occur.
When opening and closing the printer cover, do not place your hands near the section where the cover joins
with the main body of the printer.
If your fingers or hands are too close to this section, an injury could occur.
Notes on the Power Supply
Use only the type of the power supply indicated on the label.
Electric shock or fire could occur.
Do not use the power plug if there are any foreign bodies, such as dust, attached.
Electric shock or fire could occur.
Make sure the power plug is inserted all the way into the electrical outlet before use.
Electric shock or fire could occur.
Only use the product with the power cable supplied. Also, do not use the power cable supplied with any other
equipment.
Electric shock or fire could occur.
Do not use the power cable if it is damaged.
Electric shock or fire could occur.
Contact a technical representative if the power cable is damaged.
Furthermore, observe the following points to prevent the power cable from being damaged.
ODo not modify the power cable
ODo not put any heavy objects on the power cable
ODo not bend too far, twist, or pull the power cable
ODo not place the power cable near a heater
21
Introduction
Do not plug in or unplug the power plug with wet hands.
Electric shock could occur.
Do not use the power cable with an "octopus" extension cable.
Heat is generated and could cause a fire.
Connect directly to a domestic electrical outlet.
Periodically disconnect the power plug from the electrical outlet and clean the base of the plug as well as
between the blades.
When the power plug is left connected to the electrical outlet for extended periods of time, dust can collect
between the blades and the base of the plug which could cause a short-circuit and start a fire.
When disconnecting the power plug from the electrical outlet, grip the plug itself and pull it out. Do not pull it
by the cable.
If the cable is damaged or the plug is deformed, electric shock or fire could occur.
Set up a grounded (earthed) connection to prevent short circuits.
If you use the product without the grounding wire (earth wire) installed, electric shock or fire could occur.
Ground the power cable using one of the following methods.
OWith the grounding terminal on the electrical outlet
OWith a copper chip and so on buried at least 25.6 inches (65 cm) below ground
OWith a type D grounding terminal for grounding construction
Before installing or detaching the grounding wire, make sure the power plug is disconnected from the electrical
outlet. Check the grounding for the electrical outlet you are using. Contact your local dealer if you are unable to
ground the product.
Do not connect the grounding wire to the following locations.
OGas pipes (a fire or explosion could occur)
OGrounding wire for telephones or lightning conductors (this is dangerous as a massive surge of electricity
could be generated if it is struck by lightning)
OWater pipes or faucets (grounding is not performed if there is any plastic in the pipes)
If you do not use the product for a long time, disconnect the plug from the electrical outlet for safety reasons.
22
Notes on Consumables
Take the following measures if ink gets on your skin, or in your eyes or mouth.
OIf any ink gets on your skin, wash immediately with soap and water.
OIf any ink gets in your eyes, flush them immediately with water. Inflammation or light inflammation of the
eyes may occur if they are not treated immediately. If any abnormalities occur, contact a doctor
immediately.
OIf any ink gets in your mouth, spit it out immediately and consult your doctor.
Do not disassemble the ink cartridge.
If it is disassembled, ink may get in your eyes or on the skin.
Do not shake the ink cartridge too hard.
If you shake or swing it too hard, ink may leak from the cartridge.
Introduction
Do not rub the edge of printed paper with your hand.
The edges of the paper are thin and sharp and could cause a paper cut.
Do not store ink cartridges within the reach of children.
23
Introduction
Notes on Usage
Notes on Printer Usage
O Do not suddenly change the temperature in the room where this product is set up.
If the temperature changes suddenly, drops of water (condensation) could occur inside the product which may
have an adverse effect on operations.
O Do not place any containers containing water, such as vases or cups, on this product. If water enters the product,
it could cause it to malfunction. Also, do not put any heavy objects on the product.
O Vents have been installed on this product. Vents have been installed to take in and exhaust air from this
product. Do not place any objects near the vent, and do not cover the vent with film sheets or paper and so on.
O Do not use accessories supplied with this product with any other devices.
O Do not print solid white or all white data. Otherwise the paper may be jammed and cause a malfunction.
O The safety device operates if the printer cover is opened while printing, and printing stops automatically.
Printing restarts when the error is cleared from the Client PC.
O If the printer is not used for a long time, after performing "Post-Operation Check" as normal, leave the ink
cartridges installed when storing.
O Contact a technical representative if you are planning to move or transport the printer.
O Do not move this printer by using the Front roll handle.
O Regardless of the operating system settings, computers on your system cannot enter sleep mode.
O Depending on the environment being used, image size, and image type, the print may not be delivered to the
correct tray or sorter. If the prints are not delivered to the correct tray or sorter, or not delivered in the correct
order, remove the ejected paper manually and place in the correct position.
Notes on Handling Ink Cartridges
O If you move ink cartridges from a cold place to a warm place, leave them at room temperature for more than
four hours before use.
O We recommend using the ink cartridge before the expiry date printed on the individual packaging boxes. If you
use an ink cartridge beyond the expiry date, it may affect print quality.
O Do not touch the ink supply port on the ink cartridges. Ink may have leaked from the ink cartridge.
O Because the green IC chip contains the cartridge's own information such as the remaining ink level, you can still
reinstall and use the ink cartridge after removing it from the printer.
O When you remove the ink cartridge before it is expended, store it without getting dirt on the ink supply port.
The ink supply port has a valve in it so it does not need to be capped.
O Do not touch the green IC chip on the ink cartridges. Doing so may prevent normal operation and printing.
24
Introduction
O Do not dismantle or remodel ink cartridges. You may not be able to print properly.
O Do not drop or knock it against hard objects; otherwise, the ink may leak.
O Although nothing may be printed, this printer uses ink from all cartridges during head cleaning and other
maintenance operations to keep the Print Head Unit in good condition.
O Although the ink cartridges may contain recycled materials, this does not effect printer function or
performance.
O Do not leave the printer without ink cartridges installed. The ink in the product may dry up, and you may not
be able to print properly.
O Install an ink cartridge in each cartridge holder. You cannot print unless the correct cartridge is installed in each
cartridge holder.
O Replace ink cartridges when the power is on. If cartridges are replaced when the power is off, the product cannot
detect the amount of ink remaining and so cannot print normally.
O To maintain the quality of the head, this printer stops printing before ink cartridges are completely expended.
O Store ink cartridges in the same environment as the printer's installation environment. Also, avoid direct
sunlight.
Disposing of the Main Printer Unit and Consumables
Entrust waste processing to an industrial waste disposal contractor, and dispose of it in accordance with the law and
local regulations.
25
Starting up and Shutting down the Printer
Starting up and Shutting down the Printer
Starting up the Printer
Click Pre-operation Check on the Client PC to start the printer.
In Pre-operation Check, the printer starts after the items that need to be checked manually have been displayed.
When Printer PC is connected to the printer, Printer PC starts automatically.
The Power switch on the back of the printer should normally be On (the light is on). If the Power switch is turned
off, check that the power cable is inserted in the AC inlet, and then turn on the Power switch (the light turns on).
Tip:
Normally, you do not need to operate the humidity control unit power switch.
See the following for more information on using the humidity control unit.
U “Adjusting the Humidity in the Roll Paper Feeder” on page 80
Start the SL-D3000 Maintenance Utility.
A
You can use one of the following methods to display the pre-operation check screen.
On the Client PC, click Start - All Programs - EPSON SL-D3000 System Application - Maintenance Utility.
26
Starting up and Shutting down the Printer
Select the printer you want to start from the Registered Printer List, and then click Pre-operation Check.
B
Tip:
O If the selected printer is already available, the Pre-operation Check button is unavailable.
O If the cable connected to the printer is disconnected, or the printer's Power switch is off, an error message is
displayed because connection is not possible. Check the contents of the message.
U “Errors and Solutions” on page 118
Perform the manual check items displayed on the screen. Click OK after completing the operations.
C
When you click OK, the printer automatically performs a Pre-operation Check. It takes about 4 to 5 minutes
to complete the Pre-operation Check.
Tip:
If the Printer PC does not shut down correctly for any reason such as a power failure, the Printer PC may not start
after performing a Pre-operation Check. If this happens, start the Printer PC manually, and then perform a
Pre-operation Check.
27
Starting up and Shutting down the Printer
Check that the p light on the Operation panel has changed from flashing to lit.
D
Tip:
O Because you can use the screen to perform printer maintenance and a Post-operation Check, keep the screen open
until you shut down the printer.
O Click Close on the SL-D3000 Maintenance Utility screen to close the screen.
O By clicking Printer Information, you can check information such as the remaining amounts for consumables. Check
as necessary.
U “Printer Information” on page 87
This completes this section.
28
Starting up and Shutting down the Printer
Shutting down the Printer
Click Post-operation Check on the Client PC to shut down the printer.
When the printer is shut down in Post-operation Check, and Printer PC is connected to the printer, Printer PC
closes automatically.
The Power switch on the back of the printer should normally be On (the light is on). Normally, you do not need to
turn off the Power switch or disconnect the power cable when you finish work. During an emergency, or when not
using the printer for a long time, turn off the Power switch (the light turns off).
Close the Printer Information and Settings/Maintenance screens if they are open.
A
Tip:
You cannot start the Post-operation Check if the Printer Information and Settings/Maintenance screens are open.
29
Starting up and Shutting down the Printer
Select the printer you want to close from the Registered Printer List, and then click Post-operation Check.
B
Tip:
In the following situations, the Post-operation Check button is unavailable.
O When the printer has already shut down
O When the cable connected to the printer is disconnected
O When the printer's Power switch is off
Click Start Post-operation Check.
C
Follow the on-screen instructions to check the printer, and then click OK.
D
Once the Post-operation Check is finished, automatic shut-down operations take about 1 to 2 minutes to
complete.
30
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