EPSON CX9300F, CX9400Fax, DX9400F Service Manual

Download

SERVICE MANUAL

Color Inkjet Printer

EPSON Stylus CX9300F/CX9400Fax/

DX9400F

SEMF07-003

Notice:

photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.

 The contents of this manual are subject to change without notice.

 All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly appreciate being

informed of them.

 The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.

EPSON is a registered trademark of SEIKO EPSON CORPORATION.

General Notice: Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their

respective owners. EPSON disclaims any and all rights in those marks.

Imaging Products CS, PL & Environmental Management

PRECAUTIONS

Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) damage to equipment.

DANGER Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing procedures preceded by

DANGER Headings.

WARNING Signals a precaution which, if ignored, could result in damage to equipment.

The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.

DANGER

1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR REPAIR PROCEDURES.

2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK.

3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL INSTRUCTED TO DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER SUPPLY AND OTHER ELECTRONIC COMPONENTS.

4. WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURIER FROM METAL PARTS WITH SHARP EDGES.

WARNING

1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.

2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO THE POWER SOURCE.

3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.

4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC WRIST STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.

5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND-SOURCE ICs OR OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.

6. WHEN USING COMPRESSED AIR PRODUCTS; SUCH AS AIR DUSTER, FOR CLEANING DURING REPAIR AND MAINTENANCE, THE USE OF SUCH PRODUCTS CONTAINING FLAMMABLE GAS IS PROHIBITED.

About This Manual

A D J U S T M E N T

R E Q U I R E D

C A U T I O N

C H E C K

P O I N T

W A R N I N G

This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.

Manual Configuration

This manual consists of six chapters and Appendix.

CHAPTER 1.PRODUCT DESCRIPTIONS

Provides a general overview and specifications of the product.

CHAPTER 2.OPERATING PRINCIPLES

Describes the theory of electrical and mechanical operations of the product.

CHAPTER 3.TROUBLESHOOTING

Describes the step-by-step procedures for the troubleshooting.

CHAPTER 4.DISASSEMBLY / ASSEMBLY

Describes the step-by-step procedures for disassembling and assembling the product.

CHAPTER 5.ADJUSTMENT

Provides Epson-approved methods for adjustment.

CHAPTER 6.MAINTENANCE

Provides preventive maintenance procedures and the lists of Epsonapproved lubricants and adhesives required for servicing the product.

APPENDIX Provides the following additional information for reference:

• Exploded Diagram

• Parts List

• Circuit Diagrams

Symbols Used in this Manual

Various symbols are used throughout this manual either to provide additional information on a specific topic or to warn of possible danger present during a procedure or an action. Be aware of all symbols when they are used, and always read NOTE, CAUTION, or WARNING messages.

Indicates an operating or maintenance procedure, practice or condition that is necessary to keep the product’s quality.

Indicates an operating or maintenance procedure, practice, or condition that, if not strictly observed, could result in damage to, or destruction of, equipment.

May indicate an operating or maintenance procedure, practice or condition that is necessary to accomplish a task efficiently. It may also provide additional information that is related to a specific subject, or comment on the results achieved through a previous action.

Indicates an operating or maintenance procedure, practice or condition that, if not strictly observed, could result in injury or loss of life.

Indicates that a particular task must be carried out according to a certain standard after disassembly and before re-assembly, otherwise the quality of the components in question may be adversely affected.

Revision Status

Revision Date of Issue Description

A August 29, 2007 First Release

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Contents

Chapter 1 PRODUCT DESCRIPTION

1.1 Features................................................................................................................ 10

1.2 Printing Specifications......................................................................................... 11

1.2.1 Basic Specifications.................................................................................... 11

1.2.2 Ink Cartridge............................................................................................... 11

1.2.3 Print Mode .................................................................................................. 12

1.2.4 Supported Paper.......................................................................................... 14

1.2.5 Printing Area............................................................................................... 16

1.3 Scanner Specifications......................................................................................... 16

1.3.1 Scanning Range .......................................................................................... 17

1.4 General Specifications......................................................................................... 17

1.4.1 Electrical Specifications ............................................................................. 17

1.4.2 Environmental Conditions .......................................................................... 18

1.4.3 Durability.................................................................................................... 18

1.4.4 Acoustic Noise............................................................................................ 18

1.4.5 Safety Approvals (Safety standards/EMI) .................................................. 18

1.5 Interface............................................................................................................... 19

1.5.1 USB Interface ............................................................................................. 19

1.5.2 FAX Interface ............................................................................................. 19

1.5.3 Memory Card Slots..................................................................................... 20

1.6 Control Panel ....................................................................................................... 21

1.6.1 Operation Buttons & LEDs ........................................................................ 21

1.6.2 Control Panel Functions in Each Mode ...................................................... 23

1.7 Specification for Each Function .......................................................................... 25

1.7.1 Stand-alone Copy Function ........................................................................ 25

1.7.2 Memory Card Direct Print Function........................................................... 27

1.7.3 Camera Direct Print Function(USB Direct Print/PictBridge) .................... 31

1.7.4 Reprint/Restore Photos Function................................................................ 33

1.7.5 Setup Mode................................................................................................. 34

1.7.6 FAX Function ............................................................................................. 36

Chapter 2 OPERATING PRINCIPLES

2.1 Overview ............................................................................................................. 40

2.1.1 Printer Mechanism...................................................................................... 40

2.1.2 Motors & Sensors ....................................................................................... 41

2.2 Printer Mechanism Operating Principle .............................................................. 42

2.2.1 Printhead..................................................................................................... 42

2.2.2 Carriage Mechanism................................................................................... 44

2.2.3 Paper Loading/Paper Feed Mechanism ...................................................... 45

2.2.4 Ink System Mechanism .............................................................................. 50

2.2.5 Ink Sequence............................................................................................... 53

2.3 Scanner Mechanism ............................................................................................ 54

2.3.1 Scanner Carriage Mechanism..................................................................... 54

2.4 ADF Mechanism Operating Principle................................................................. 56

2.4.1 ADF Mechanism......................................................................................... 56

2.4.2 ADF Document Feed Mechanism .............................................................. 57

2.5 Electrical Circuit Operating Principles................................................................ 59

2.5.1 Power Supply Board................................................................................... 59

2.5.2 C696 Main Board ....................................................................................... 60

2.6 FAX Function Operating Principle ..................................................................... 66

2.6.1 Line Connection Function .......................................................................... 66

2.6.2 FAX Image Storing Function ..................................................................... 66

2.6.3 Communication Function ........................................................................... 67

2.6.4 Print Function ............................................................................................. 67

2.6.5 Save Setting Function................................................................................. 67

2.6.6 Data Recording Function............................................................................ 67

2.6.7 External Telephone Function...................................................................... 67

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Chapter 3 TROUBLESHOOTING

3.1 Overview ............................................................................................................. 69

3.1.1 Specified Tools ........................................................................................... 69

3.1.2 Preliminary Checks..................................................................................... 69

3.2 Troubleshooting................................................................................................... 70

3.2.1 Motor and Sensor Troubleshooting ............................................................ 70

3.3 Error Indications and Fault Occurrence Causes .................................................. 71

3.3.1 Error Message List...................................................................................... 71

3.3.2 Troubleshooting by Error Message ............................................................ 73

3.3.3 Superficial Phenomenon-Based Troubleshooting ...................................... 91

3.4 FAX Troubleshooting.......................................................................................... 98

3.4.1 FAX Log..................................................................................................... 98

3.4.2 Error Code/Superficial Phenomenon-Based Troubleshooting ................. 102

3.5 Fax Function/External Connection (EXT port) Function Check ...................... 104

3.5.1 Outline ...................................................................................................... 104

3.5.2 Fax Function and External Connection Function Check.......................... 104

Chapter 4 DISASSEMBLY/ASSEMBLY

4.1 Overview ........................................................................................................... 111

4.1.1 Precautions................................................................................................ 111

4.1.2 Tools ......................................................................................................... 111

4.1.3 Work Completion Check .......................................................................... 112

4.2 Disassembly Procedures.................................................................................... 113

4.3 Removing the Housing...................................................................................... 115

4.3.1 Paper Support Assy................................................................................... 115

4.3.2 Stacker Assy ............................................................................................. 115

4.3.3 Scanner Unit/ADF Unit ............................................................................ 116

4.3.4 Upper Housing.......................................................................................... 119

4.3.5 Front Housing ........................................................................................... 120

4.4 Removing the Circuit Boards ............................................................................ 121

4.4.1 Main Board Unit ....................................................................................... 121

4.4.2 Panel Unit ................................................................................................. 124

4.4.3 Power Supply Unit.................................................................................... 126

4.5 Disassembling the Printer Mechanism .............................................................. 127

4.5.1 Printhead ................................................................................................... 127

4.5.2 CR Scale ................................................................................................... 130

4.5.3 Hopper ...................................................................................................... 131

4.5.4 Removing the Printer Mechanism (Lower Housing)/Card Slot Cover .... 132

4.5.5 Left Frame ................................................................................................ 134

4.5.6 Front Frame/Right Frame ......................................................................... 135

4.5.7 Star Wheel Holder Assy ........................................................................... 137

4.5.8 EJ Roller ................................................................................................... 137

4.5.9 PF Encoder Sensor.................................................................................... 138

4.5.10 PF Scale .................................................................................................. 139

4.5.11 PF Motor................................................................................................. 140

4.5.12 CR Motor................................................................................................ 141

4.5.13 Main Frame Assy.................................................................................... 143

4.5.14 CR Unit................................................................................................... 145

4.5.15 Upper Paper Guide ................................................................................. 147

4.5.16 ASF Unit................................................................................................. 147

4.5.17 Ink System Unit ...................................................................................... 149

4.5.18 Front Paper Guide................................................................................... 151

4.5.19 PF Roller................................................................................................. 153

4.5.20 Waste Ink Pads ....................................................................................... 154

4.6 Disassembling the Scanner Unit........................................................................ 155

4.6.1 Separating the Scanner Unit and the ADF Unit ....................................... 155

4.6.2 Upper Scanner Housing............................................................................ 156

4.6.3 Scanner Carriage Unit .............................................................................. 157

4.6.4 Scanner Motor Unit .................................................................................. 159

4.7 Disassembling the ADF Unit ............................................................................ 160

4.7.1 ADF Hinge ............................................................................................... 160

4.7.2 ADF Cover Assy ...................................................................................... 161

4.7.3 ADF Paper Support Assy ......................................................................... 161

4.7.4 ADF Motor Unit ....................................................................................... 162

4.7.5 ADF Frame Assy ...................................................................................... 164

4.7.6 ADF Front Cover...................................................................................... 165

4.7.7 ADF Driven Roller ................................................................................... 165

4.7.8 ADF PF Roller.......................................................................................... 166

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Chapter 5 ADJUSTMENT

5.1 Adjustment Items and Overview....................................................................... 168

5.1.1 Servicing Adjustment Item List................................................................ 168

5.1.2 Required Adjustments .............................................................................. 170

5.2 Using the Adjustment Program ......................................................................... 172

5.2.1 TOP Margin Adjustment .......................................................................... 172

5.2.2 First Dot Position Adjustment .................................................................. 172

5.2.3 Head Angular Adjustment ........................................................................ 173

5.2.4 Bi-D Adjustment....................................................................................... 174

5.2.5 PF Adjustment .......................................................................................... 174

5.2.6 PF Band Adjustment................................................................................. 175

5.2.7 Bottom Margin Adjustment...................................................................... 176

Chapter 6 MAINTENANCE

6.1 Overview ........................................................................................................... 178

6.1.1 Cleaning.................................................................................................... 178

6.1.2 Service Maintenance................................................................................. 178

6.1.3 Lubrication................................................................................................ 179

Chapter 7 APPENDIX

7.1 Exploded Diagram / Parts List .......................................................................... 185

7.2 Electrical Circuits .............................................................................................. 185

PRODUCT DESCRIPTION

CHAPTER

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

1.1 Features

EPSON Stylus CX9300F/CX9400Fax/DX9400F are color ink-jet printers with scanner and FAX functions, and have the following features.

 Available Functions

 Printer

Printing from a computer or directly printing from a memory card

 Scanner

Scanning from a computer

 Copy

Stand alone copy using the scanning and printing functions

 Memory card slot

Available as memory card reader for PC

 FAX

Sending/receiving fax

 Color LCD

2.5-inch color TFT LCD

 ADF

Continuous scanning using an ADF

 High speed & High quality

 Maximum print resolution: SMGA 5760 (H) x 1440 (V) dpi

 D4-chips Turbo II print head achieves higher print speed than ever.

(Black: 90 nozzles x 1, Color: 90 nozzles x 1 per color)

 Four independent ink cartridges is installed.

 Newly developed pigment ink is employed.

 Borderless printing on specified EPSON brand paper is available.

 Dimensions

 Dimensions: 460 mm (W) x 410 mm (D) x 236 mm (H)

(Paper support and stacker are closed. Rubber feet are included)

 Weight: 7.6 kg

(Ink cartridge and power cable are excluded)

Figure 1-1. External View

PRODUCT DESCRIPTION Features 10

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

C A U T I O N

1.2 Printing Specifications

1.2.1 Basic Specifications

Table 1-1. Printer Specifications

Item Specification

Print method On-demand ink jet

Nozzle configuration

Print direction Bi-directional minimum distance printing, Unidirectional printing

Print resolution

Control code

Input buffer size 64 Kbytes

Paper feed method Friction feed, using the ASF (Auto Sheet Feeder)

Paper path Top feed, front out

Paper feed rates T.B.D. mm/sec (at 25.4 mm feed)

PF interval Programmable in 0.01764 mm (1/1440 inch) steps

Black: 90 nozzles x 1 Color: 90 nozzles x 3 (Cyan, Magenta, Yellow)

Horizontal x Vertical (dpi)

• 360 x 120 • 1440 x 720

• 360 x 360 • 1440 x 1440

• 360 x 720 • SMGA 5760 x 1440 (2880 x 1440)

• 720 x 720

• ESC/P Raster command

• ESC/P-R (RGB) command

• EPSON Remote command

1.2.2 Ink Cartridge

The product numbers of the EPSON ink cartridges for this printer are shown below.

Table 1-2. Product No. of Ink Cartridges

Color EAI Latin Euro CISMEA Asia

Black

Cyan T0692 (3S) T0732 (3S) T0712 (3S) T0732 (3S) T0732 (3S)

Magenta T0693 (3S) T0733 (3S) T0713 (3S) T0733 (3S) T0733 (3S)

Yellow T0694 (3S) T0734 (3S) T0714 (3S) T0734 (3S) T0734 (3S)

T0681 (S) T0691 (2S)

 Shelf life

Two years from production date (if unopened), six months after opening package.

 Storage Temperature

Situation Storage Temperature Limit

When stored in individual boxes

When installed in main unit

 Dimension

12.7 mm (W) x 68 mm (D) x 47 mm (H)

T0731H (S) T0731 (2S) T0901 (3S)

T0711H (S) T0711 (2S)

T0731H (S) T0731 (2S)

Table 1-3. Storage Temperature

-20 oC to 40 oC (-4oF to 104oF)

-20 oC to 40 oC

(-4oF to 104oF)

1 month max. at 40 oC (104oF)

T0731 (2S)



Do not use expired ink cartridges.

 The ink in the ink cartridge freezes at -16 °C (3.2 oF). It takes

about three hours under 25 °C (77

F) until the ink thaws and

becomes usable.

PRODUCT DESCRIPTION Printing Specifications 11

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

1.2.3 Print Mode

Media Print Mode

• Plain paper

• Premium Bright White Paper (EAI)

• Premium Bright White Inkjet Paper (others)

• Ultra Premium Glossy Photo Paper (EAI)

• Ultra Glossy Photo Paper (others)

• Photo Paper Glossy (EAI)

• Glossy Photo Paper (others)

• Premium Photo Paper Glossy (EAI)

• Premium Glossy Photo Paper (others)

• Premium Photo Paper Semi-Gloss (EAI)

• Premium Semigloss Photo Paper (other)

Table 1-4. Print Mode (Color)

Resolution

(H x V dpi)

Fast Economy

Economy

Draft 360x120

Normal 360x360

Fine (360) 360x720

Fine (720) 720x720

Photo (1440) 1440x720

Photo2 (1440) 1440x1440

Photo (5760) 2880x1440

Photo Draft 360x720

Photo (720) 720x720

Photo (1440) 1440x720

Photo2 (1440) 1440x1440

Photo (5760) 2880x1440

360x120

Dot Size

(cps)

Eco

(400cps)

Eco

(400cps)

VSD1

(245cps)

VSD2

(285cps)

VSD3

(285cps)

VSD3

(285cps)

VSD3

(285cps)

VSD3

(285cps)

VSD1

(245cps)

VSD2

(285cps)

VSD3

(285cps)

VSD3

(285cps)

VSD3

(285cps)

Micro

Bi-d

Weave

ON OFF

ON ON

Border-

less

N/A

Media Print Mode

• Photo Quality Inkjet Paper* (others)

Photo (1440) 1440x720

Envelope

Note* : Not supported in EAI.

Table 1-4. Print Mode (Color)

Resolution

(H x V dpi)

Photo (720) 720x720

Normal 360x360

Fine (720) 720x720

Dot Size

VSD2

(285cps)

VSD3

(285cps)

VSD1

(245cps)

VSD3

(285cps)

(cps)

Micro

Bi-d

Weave

ON ON

OFF OFF

OFF ON

Border-

less

N/A

• Premium Presentation Paper Matte (EAI)

• Matte Paper Heavyweight (others)

Photo (720) 720x720

Photo (1440) 1440x720

VSD2

(285cps)

VSD3

(285cps)

ON ON

PRODUCT DESCRIPTION Printing Specifications 12

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Media Print Mode

• Plain paper

• Premium Bright White Paper (EAI)

• Premium Bright White Inkjet Paper (others)

• Ultra Premium Glossy Photo Paper (EAI)

• Ultra Glossy Photo Paper (others)

• Photo Paper Glossy (EAI)

• Glossy Photo Paper (others)

• Premium Photo Paper Glossy (EAI)

• Premium Glossy Photo Paper (others)

• Premium Photo Paper Semi-Gloss (EAI)

• Premium Semigloss Photo Paper (other)

Table 1-5. Print Mode (Monochrome)

Resolution

(H x V dpi)

Fast Economy

Economy

Draft 360x120

Normal 360x360

Fine (360) 360x720

Fine (720) 720x720

Photo (1440) 1440x720

Photo2 (1440) 1440x1440

Photo (5760) 2880x1440

Photo Draft 360x720

Photo (720) 720x720

Photo (1440) 1440x720

Photo2 (1440) 1440x1440

Photo (5760) 2880x1440

360x120

Dot Size

(cps)

Eco

(400cps)

Eco

(400cps)

VSD1

(245cps)

VSD2

(285cps)

VSD3

(285cps)

VSD3

(285cps)

VSD3

(285cps)

VSD3

(285cps)

VSD1

(245cps)

VSD2

(285cps)

VSD3

(285cps)

VSD3

(285cps)

VSD3

(285cps)

Micro

Bi-d

Weave

ON OFF

ON ON

Border-

less

N/A

Table 1-5. Print Mode (Monochrome)

Media Print Mode

• Photo Quality Inkjet Paper* (others)

Photo (1440) 1440x720

Envelope

Note* : Not supported in EAI.

Resolution

(H x V dpi)

Photo (720) 720x720

Normal 360x360

Fine (720) 360x720

Dot Size

(cps)

VSD2

(285cps)

VSD3

(285cps)

VSD1

(320cps)

VSD3

(285cps)

Micro

Bi-d

Weave

ON ON

OFF OFF

OFF ON

Border-

less

N/A

• Premium Presentation Paper Matte (EAI)

• Matte Paper Heavyweight (others)

Photo (720) 720x720

Photo (1440) 1440x720

VSD2

(285cps)

VSD3

(285cps)

ON ON

PRODUCT DESCRIPTION Printing Specifications 13

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

C A U T I O N

1.2.4 Supported Paper

The table below lists the paper type and sizes supported by the printer. The supported paper type and sizes vary depending on destinations (between EAI, EUR, and Asia).

Table 1-6. Supported Paper

Paper Name Paper Size

Thickness

(mm)

Legal 215.9 x 355.6 mm (8.5”x14”)

Letter 215.9 x 279.4 mm (8.5”x11”) Y - Y - Y -

A4 210 x 297 mm (8.3”x11.7”) Y - Y - Y -

B5 182 x 257 mm (7.2”x10.1”) - - Y - Y -

Plain paper

A5 148 x 210 mm (5.8”x8.3”) - - Y - Y -

0.08-0.11

Half Letter 139.7 x 215.9 mm (5.5”x8.5”) Y - - - - -

A6 105 x 148 mm (4.2”x5.8”) Y - Y - Y -

User Defined

89 x 127- 329 x 1117.6 mm (3.56”x 5.08” - 13.16”x44.7”)

Premium Inkjet Plain Paper A4 210 x 297 mm (8.3”x11.7”) 0.11

Letter 215.9 x 279.4 mm (8.5”x11”) 0.11

Premium Bright White Paper (EAI) Bright White Inkjet Paper (Euro, Asia)

A4 210 x 297 mm (8.3”x11.7”) 0.13

Letter 215.9 x 279.4 mm (8.5”x11”)

Weight

64-90 g/m

(17-24 lb.)

80 g/m

(21 lb.)

90 g/m

(24 lb.)

92.5 g/m (25 lb.)

EAI EUR Asia

Y - Y - Y -

- - Y - Y -

Y - - - - -

- - Y - Y -

Y Y - - - -

A4 210 x 297 mm (8.3”x11.7”) - - Y Y Y Y

Ultra Premium Glossy Photo Paper (EAI) Ultra Glossy Photo Paper (Euro, Asia)

8” x 10” 203.2 x 254 mm Y Y - - - -

5” x 7” 127 x 178 mm Y Y Y Y - -

4” x 6” 101.6 x 152.4 mm Y Y Y Y Y Y

Note *1 : “Y” in the “P” column stands for “the paper type/size is Supported”.

*2 : “Y” in the “B” column stands for “Borderless printing is available”.

PRODUCT DESCRIPTION Printing Specifications 14

0.30

290 g/m

(77 lb.)

 Make sure the paper is not wrinkled, fluffed, torn, or folded.  The curve of paper must be 5 mm or below.  When printing on an envelope, be sure the flap is folded neatly.  Do not use the adhesive envelopes.  Do not use double envelopes and cellophane window envelopes.

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

C A U T I O N

Table 1-6. Supported Paper

Paper Name Paper Size

Thickness

(mm)

Letter 215.9 x 279.4 mm (8.5”x11”)

A4 210 x 297 mm (8.3”x11.7”) Y Y Y Y Y Y

Premium Photo Paper Glossy (EAI) Premium Glossy Photo Paper (Euro, Asia)

8” x 10” 203.2 x 254 mm Y Y - - - -

0.27

5” x 7” 127 x 178 mm Y Y Y Y Y Y

4” x 6

”

101.6 x 152.4 mm Y Y Y Y Y Y

16:9 wide 101.6 x 180.6 mm Y Y Y Y Y Y

Letter 215.9 x 279.4 mm (8.5”x11”)

Photo Paper Glossy (EAI) Glossy Photo Paper (Euro, Asia)

A4 210 x 297 mm (8.3”x11.7”) Y Y Y Y Y Y

0.25

5” x 7” 127 x 178 mm - - Y Y - -

4” x 6” 101.6 x 152.4 mm Y Y Y Y Y Y

Letter 215.9 x 279.4 mm (8.5”x11”)

Premium Photo Paper Semi-Gloss (EAI) Premium Semigloss Photo Paper (Euro, Asia)

A4 210 x 297 mm (8.3”x11.7”) - - Y Y Y Y

0.27

4” x 6” 101.6 x 152.4 mm Y Y Y Y Y Y

Letter 215.9 x 279.4 mm (8.5”x11”)

Premium Presentation Paper Matte (EAI) Matte Paper-Heavyweight (Euro, Asia)

A4 210 x 297 mm (8.3”x11.7”) - - Y Y Y Y

0.23

8” x 10” 203.2 x 254 mm Y Y - - - -

Photo Quality Inkjet Paper A4 210 x 297 mm (8.3”x11.7”) 0.13

Weight

255 g/m

(68 lb.)

258 g/m

(68 lb.)

250 g/m

(66 lb.)

167 g/m

(44 lb.)

102 g/m

(27 lb.)

EAI EUR Asia

Y Y - - - -

- - Y - Y -

#10 104.8 x 241.3 mm (4.125”x9.5”)

Envelopes

#DL 110 x 220 mm - - Y - Y -

#C6 114 x 162 mm - - Y - Y -

Note *1 : “Y” in the “P” column stands for “the paper type/size is Supported”.

*2 : “Y” in the “B” column stands for “Borderless printing is available”.

PRODUCT DESCRIPTION Printing Specifications 15

Y - Y - Y -

75-100 g/m

(20-27 lb.)

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Print Area

LM RM

Cut Sheet (Standard)

Cut Sheet (Borderless)

Paper SIze

Print Area

LM RM

Print Area

Envelope

Paper Size

Paper Feed Direction

1.2.5 Printing Area

The printing area for this printer is shown below.

Table 1-7. Printing Area (Margins)

Margin

2.96 mm* 3.39 mm*

2.82 mm* 3.39 mm*

Print Mode Paper Size

Standard print

Borderless print

Note * : The margins for Borderless print are margins that bleed off the edges of paper.

Any size

Envelope

A4/Letter to 5” x 7” / Hi-Vision

4” x 6”

Figure 1-2. Printing Area

Left Right Top Bottom

3 mm 3 mm 3 mm 3 mm

5 mm 5 mm 3 mm 20 mm

2.54 mm* 2.54 mm*

1.3 Scanner Specifications

Table 1-8. Basic Specifications

Item Specification

Scanner type Flatbed, color

Scanning method Moving carriage, stationary document

Home position The rear left corner

Photoelectric device CIS

Light source LED

Maximum document sizes A4 or US letter

Scanning range 8.5” x 11.7” (216 mm x 297 mm)

Maximum resolution

Maximum effective pixels 10,200 x 14,040 pixels (CIS optical resolution x Microstep drive)

Pixel depth 16 bit per pixel (input) and 8 bit per pixel (output).

Item Specification

Document loading Face-up

Maximum document sizes A4 or US letter or Legal

Supported paper type Plain paper only

Paper thickness 60 to 95 g/m

Maximum number of documents which can be set

Document path Feeds from upper tray and ejects to lower tray

Document set position Center of document tray

Main scan: 1200 dpi Sub scan: 2400 dpi

Table 1-9. ADF Specifications

30 sheets (Xerox-P 64 g/m2) or 3mm (A4,US Letter) / 10 sheet (Legal)

PRODUCT DESCRIPTION Scanner Specifications 16

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

OTM

OLM

Scanning start position

Home position

Scanning range

Scan bed

Original (face down)

Scanning direction

1.3.1 Scanning Range

Table 1-10. Scanning Range

RL (read length) RW (read width) OLM (left margin) OTM (top margin)

297 mm 216 mm 1.5 mm 1.5 mm

Figure 1-3. Scanning Range

1.4 General Specifications

1.4.1 Electrical Specifications

Table 1-11. Primary Power Specifications

Item 100-120 V model 220-240 V model

Rated power supply voltage 100 to 120 VAC 220 to 240 VAC

Input voltage range 90 to 132 VAC 198 to 264 VAC

Rated current (Max. rated current) T.B.D. A (T.B.D. A) T.B.D. A (T.B.D. A)

Rated frequency 50 to 60 Hz

Input frequency range 49.5 to 60.5 Hz

Insulation resistance 3000 V (for one minute)

Energy conservation International Energy Star Program compliant

Printing

(ISO10561 Letter Pattern)

Power consumption

Note 1: If the printer or scanner is not operated for more than three minutes, the printer goes

into the power save mode within five minutes.

2: When no operation is made with the control panel for more than 13 minutes, the panel

goes to the power save mode within 15 minutes.

Low-power mode T.B.D. W T.B.D. W

Sleep mode T.B.D. W T.B.D. W

Standby mode (power-off) T.B.D. W T.B.D. W

T.B.D. W T.B.D. W

PRODUCT DESCRIPTION General Specifications 17

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

C A U T I O N

10/50

27/80

35/9520/68

Temperature (°C/°F)

Humidity (%)

30/86 40/104

1.4.2 Environmental Conditions

Table 1-12. Environmental Conditions

°F)

Humidity

20 to 80%

Condition Temperature

Operating

Storage

(unpacked)

Note *1 : The combined Temperature and Humidity conditions must be within the blue-shaded

range in

*2 : N o condensation

*3 : Must be less than 1 month at 40°C.

10 to 35°C

(50 to 95

-20 to 40°C*

(-4°F to 104°F)

Fig.1-4.

Figure 1-4. Temperature/Humidity Range

 When returning the repaired printer to the customer, make sure

the Printhead is covered with the cap and the ink cartridge is installed.

 If the Printhead is not covered with the cap when the printer is

off, turn on the printer with the ink cartridge installed, make sure the Printhead is covered with the cap, and then turn the printer off.

5 to 85%

*1,2

Shock Vibration

(1 msec or less)

(2 msec or less)

0.15G, to 55Hz

0.50G, to 55Hz

1.4.3 Durability

 Total print life: Black 20,000 pages (A4, 3.5% duty),

Color 10,000 pages (A4, ISO FDC24712), or five years whichever comes first

 Printhead: Five billions shots (per nozzle) or five years whichever

comes first

 Scanner carriage: 30,000 cycles of carriage movement

 Total ADF feeding: 10,000 pages

1.4.4 Acoustic Noise

 T.B.D. dB

(when printing from PC, on Premium Glossy Photo Paper, in highest quality)

 T.B.D. dB (when scanning, default setting)

1.4.5 Safety Approvals (Safety standards/EMI)

USA UL60950-1

FCC Part15 Subpart B Class B

Canada CSA No.60950-1

CAN/CSA-CEI/IEC CISPR 22 Class B Mexico NOM-019-SCFI-1998 Taiwan CNS13438 Class B

CNS14336 EU EN60950-1

EN55022 Class B

EN61000-3-2, EN61000-3-3

EN55024 Germany EN60950-1 Russia GOST-R (IEC60950-1, CISPR 22) Singapore IEC60950-1 Korea K60950-1

KN22 Class B

KN61000-4-2/-3/-4/-5/-6/-11 China GB4943

GB9254 Class B, GB17625.1 Hong Kong IEC60950-1 Argentina IEC60950-1 Australia AS/NZS CISPR22 Class B

PRODUCT DESCRIPTION General Specifications 18

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

1.5 Interface

This printer has USB interface and memory card slots of the following specifications.

1.5.1 USB Interface

The table below describes the specifications of the two USB ports; USB device port for connecting with a host such as a computer, and the USB host port for connecting with an external devices such as a DSC (digital still camera).

Table 1-13. USB Interface Specifications

Item USB Device port USB Host port*

• Universal Serial Bus Specifications Revision 2.0

Compatible standards

Transfer rate

• Universal Serial Bus Device Class Definition for Printing Devices Version 1.1

480 Mbps (High Speed) 12 Mbps (Full Speed)

Data format

Compatible connector

Max. cable length

Note* : External devices that can be connected to the USB device port are:

DSC compliant with the USB Direct Print Protocol specification Rev 1.0 DSC compliant with the CIPA DC-001-2003 (PictBridge) specifications

USB Series B USB Series A

• Universal Serial Bus Specifications Revision 2.0

• Universal Serial Bus Mass Storage Class Bulk-Only Transport Revision 1.0

NRZI

2 [m] or less

The “Model Name” is replaced as shown in the following table.

Table 1-15. Model Names Indicated in the Device ID

Destination Model Name

North America Stylus CX9400Fax

Euro Stylus DX9400F

Asia/Pacific Stylus CX9300F

1.5.2 FAX Interface

Port Name Connector Description

Line port RJ11 Connects to phone cable from modular wall jack.

EXT port RJ11 Connects to TAM or Telephone.

Table 1-14. Device ID

When IEEE 1284.4 is Enabled When IEEE 1284.4 is Disabled

MFG:EPSON; CMD:ESCPL2,BDC,D4,D4PX,ESCPR1; MDL:Model Name; CLS:PRINTER; DES:EPSON[SP]Model Name;

MFG:EPSON; CMD:ESCPL2,BDC,ESCPR1; MDL:Model Name; CLS:PRINTER; DES:EPSON[SP]Model Name;

PRODUCT DESCRIPTION Interface 19

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

1.5.3 Memory Card Slots

Table 1-16. List of Supported Memory Card

Priority

Slot Compatible memory card Standard

Memory Stick/ Memory Stick PRO

SD/MMC SD (Security Digital) SD Memory Card Specifications / PART1. Physical Layer Specification Ver. 2.0

xD-Picture card xD-Picture card xD-Picture Card Specification Ver.1.20 compatible 2GB Type M/H supported

CF Type II Compact Flash CF+ and CompactFlash Specification Revision 3.0 compatible 4GB True-IDE compatible memory card only

Memory Stick “MemoryStick Standard” Format Specification Ver.1.42-00 compatible 128MB Includes versions with memory select function

MagicGate Memory Stick 128MB Copy protection function is not supported

MagicGate Memory Stick Duo An adapter should be used

Memory Stick PRO Memory Stick PRO Format Specifications-without security specifications Ver.1.02-00

compatible

Memory Stick Duo MemoryStick Duo Format Specification Ver.1.11-00 compatible

Memory Stick Pro Duo MemoryStick PRO Duo Format Specification Ver.1.02-00 compatible

Memory Stick micro Memory Stick Micro Format Specification Ver.1.02-00 compatible The Memory Stick adapter for standard size

miniSD/microSD

SDHC

miniSDHC/microSDHC

MultiMediaCard MultiMediaCard Standard Ver. 4.1 compatible 64MB

Microdrive

compatible

Max.

capacity

4GB

2GB

4GB

Remarks

Copy protection function is not supported

The Memory Stick Duo adapter should be

used

The Memory Stick Duo adapter should be

used.

should be used.

The SD adapter should be used

Speed Class is not supported

The SD adapter should be used

Speed Class is not supported

Note: • Memory Stick/PRO, SD/MMC and xD-Picture Card shares the same slot.

• When cards are inserted in the two slots at once, the slot which will be accessed first is determined according to the priority shown in the table.

• To select a card that has been inserted in a non-active slot, first remove the card in the active slot.

• In memory card direct printing mode, the image files in the active slot are valid and have assigned frame numbers. The number of images will not change if a card is inserted in another nonselected slot.

• When the card inserted in the slot is accessed from the PC, only one drive is displayed at a time as a removable disk* and only the card that is in the active slot can be accessed via the removable disk. A card that has been inserted into a non-selected slot cannot be accessed. (This is for Windows. For Macintosh, the card in the active slot will be mounted on the desktop.)

• Does not support 5V type of memory cards.

• When a memory card is being accessed, do not touch the memory card.

• For detailed information on the supported file system and formatting the memory card, refer to “ 1.7.2 Memory Card Direct Print Function ( p. 27 ) ”.

PRODUCT DESCRIPTION Interface 20

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

LCD

Power

button

Copy button

Memory Card button

Photo button FAX button

Setup button Display/Crop button

Cross Key and OK button

Menu button Back button

Start button

Stop/Clear Settings button

Ten keys

Auto Answer/Space button

Speed Dial/Back Space button

Redial/Pause button

Auto Answer LED

Power LED

Mode LED

1.6 Control Panel

1.6.1 Operation Buttons & LEDs

Figure 1-5. Control Panel

Table 1-17. Button Functions

Button Function

Power Turns the power ON/OFF.

Copy Goes to the stand alone Copy mode.

Memory Card Goes to the memory card direct print mode.

Photo Goes to the special mode that provides Reprint/Restore Photos function.

Fax Goes to the mode that provides fax transmission.

Setup Goes to the Setup mode that provides maintenance menu (head cleaning, head alignment, etc.) and various setting menu.

Display/Crop

Menu Goes to the print setting menu screen.

Cross Key (Up/Down/Left/Right) Selects a menu item or a setting value.

OK Accepts the changed settings

Back Cancels the previous operation.

Start Starts printing.

• Goes to the zoom setting screen for the selected image.

• Changes the image preview layout on the LCD.

Continued on next page

PRODUCT DESCRIPTION Control Panel 21

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Table 1-17. Button Functions

Button Function

• Stops operation and displays the menu screen.

Stop/Clear Settings

Ten keys Enters alphameric characters.

Auto Answer/Space Turns ON/OFF the auto answer settings.

Speed Dial/Back Space Goes to the call-up screen for speed dials.

Redial/Pause Calls at the last dialed number.

LED Function

Power (Green)

Mode LED

Auto Answer • Lights when Auto answer is on.

Card Access*2 (Green)

Note *1 : In the Setup mode, the mode LED corresponding to the previous mode lights.

*2 : The Card Access LED is provided near the memory card slot.

• Stops printing and ejects paper.

• Returns the print settings in the current mode to their defaults and displays the Top screen. (Returns to the previous screen during printing maintaining the current settings)

Table 1-18. LED Functions

• Flashes while powering ON/OFF.

• Flashes during some sequence is in progress.

• Flashes when a fatal error occurs.

• Lights when the status is other than above.

• All the mode LEDs are off while powering ON.

• The current mode LED lights while powering OFF.

• All the mode LEDs flash when a fatal error occurs.

• The current mode LED lights when in stand-by or in setting operation using the control panel.

• The current mode LED lights during some sequence is in progress.*

• The memory card mode LED lights during slide show is being displayed.

• The current mode LED lights during screen saver is being displayed.*

• All the mode LEDs light sequentially at one minute intervals when in power saver mode.

• Lights when a memory card is inserted.

• Flashes when a memory card is being identified or accessed.

PRODUCT DESCRIPTION Control Panel 22

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

1.6.2 Control Panel Functions in Each Mode

1.6.2.1 Control Panel Functions

The table below shows the print setting menu items for each mode and their defaults, and when the settings are saved or returned to their defaults. Explanations on detailed control panel functions of the CX9300F/CX9400Fax/DX9400F are omitted here, because the LCD displays the detailed instruction.

Table 1-19. Timing of Saving or Initializing Control Panel Settings

Mode Print Setting Default Value Saving Timing Initializing Timing*

Copy

Memory Card

Photo

FAX

Copy Type Color

Layout With Border

Number of copies 1

Zoom Actual

Paper Type Plain Paper

Paper Size A4, Letter (for EAI)

Quality Standard

Density ±0

Expansion Standard

Paper Type Prem. Glossy

Paper Size 4x6 inch

Layout Borderless

Quality Standard

Expansion Standard

Date None

Bidirectional On

Select (Print Index Sheet setting) All Photos

Information (Print Index Sheet setting) (EAI only) File Name

Paper Type Prem. Glossy

Paper Size 4x6 inch

Layout Borderless

Expansion Standard

Resolution Standard

Contrast ±0

Fax Delay Off

Fax Mode Sending

When the Start button is pressed When the Stop/Clear button is pressed

PRODUCT DESCRIPTION Control Panel 23

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Table 1-19. Timing of Saving or Initializing Control Panel Settings

Mode Print Setting Default Value Saving Timing Initializing Timing*

Camera Direct

Note * : All the settings except “LCD Brightness” of Setup menu return to their defaults when the “Restore Default Settings” of the Setup menu is executed with the OK button.

Paper type Prem. Glossy

Paper size 4x6 inch

Layout Borderless

Quality Standard

Expansion Standard

Date None

Bidirectional On

When the settings are made in the PictBridge Setup of the Setup menu.

When the Stop/Clear button is pressed while making the settings.

1.6.2.2 Control Panel Power Saver Mode

If no operation is made on the control panel for approximately 13 minutes, both the CX9300F/CX9400Fax/DX9400F automatically enter control panel power saver mode. The details of control panel power save mode are shown below.

 Conditions for not entering the control panel power save mode

• The printer or scanner is in operation

• During printing or scanning from PC

• Camera direct is in operation

• Slide show is being displayed

• An error is being displayed

• Mechanical adjustment is being made in setup mode

• Firmware is being updated

 Conditions recovering from the control panel power save mode

• Any button other than the power button is pressed (when the power button is pressed, the power is turned OFF)

• A memory card or a camera direct device is connected

• Operation from PC (printing / scanning / maintenance)

NOTE: See “ 1.7.3.4 Operating Specifications during Connecting DSC ( p. 32 ) ” for information on the panel operation during connecting a camera to the EXT.IF.

PRODUCT DESCRIPTION Control Panel 24

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

1.7 Specification for Each Function

1.7.1 Stand-alone Copy Function

1.7.1.1 Supported Paper and Copy Mode

Table 1-20. Supported Paper and Copy Mode

Quality

Draft

Standard

Best

Standard

Resolution

360x120 Eco ON OFF

360x360 VSD1 ON OFF

720x720 VSD3 ON ON

1440x720 VSD3 ON ON

Paper Type

Plain paper A4*1, Letter

Matte paper A4*1, Letter

Photo Paper

Prem. Glossy

Ultra Glossy

Note *1 : The model for Latin supports both the letter and A4 sizes. The model for North

*2 : Borderless printing of 5x7 size is not supported for EAI.

Note : In the case of copy using ADF, only the plain paper is available.

A4*1, Letter

America supports letter size only, and the other destination models support A4 size only.

Size*

4x6, 5x7,

, Letter

Dot

Size

Bi-d

Micro

Weave

Border-

OK*

less

1.7.1.2 Stand-alone Copy Menu

The stand-alone copy mode menu for the CX9300F/CX9400Fax/DX9400F (settable items) are shown in the following tables.

Table 1-21. Copy Menus

Menu Function

Number of copies Sets the number of copies within the range of 1 to 99.

Copy type Selects either color or monochrome.

Selects from the following two layouts:

Layout

Paper type Selects paper type from the options shown in Table 1-20.

Paper size Selects paper size from the options shown in Table 1-20.

Print setting

Density Selects from the nine density levels of -4 to +/-0 to +4.

Expansion (for borderless print)

Quality Selects print quality from the options shown in Table 1-20.

Zoom

• With Border (normal layout with 3mm margins)

• Borderless (no margins)

Selects Actual or Auto Fit Page. Or reduction/enlargement ratio can be specified within the range of 25% to 400%.

Selects the margins level (margins bleed off the edges of paper) from the Standard (100%), Mid. (50%) or Min. (0%).*

PRODUCT DESCRIPTION Specification for Each Function 25

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Scan / Print direction

Readable Length

Paper Length

Paper Width

Paper Length

Readable

Width

Readable Length

OTM

OLM

Home position

1.7.1.3 Relation Between Original and Copy

The scanning start position is located on the front right of the scan bed. The relations between the original placed face down and its copy are as follows.

Figure 1-6. Relation Between Original and Copy (Borderless/With Borders)

Original Document

A Scan bed ---

B Scan area “ 1-10 Scanning Range ” (p.17)

C Original (face down) ---

OTM Top margin (out of scan range) “ 1-10 Scanning Range ” (p.17)

OLM Left margin (out of scan range) “ 1-10 Scanning Range ” (p.17)

Copied Document

D Copied paper ---

EPrint area “ 1-7 Printing Area (Margins) ” (p.16)

FCopy ---

LM, RM Left margin, Right margin* “ 1-7 Printing Area (Margins) ” (p.16)

TM, BM Top margin, Bottom margin*

PRODUCT DESCRIPTION Specification for Each Function 26

1.7.1.4 Copy Speed

Copy Conditions

(eMemo2, A4 size)

Draft 360 x 120

Default 360 x 360

Table 1-22. Copy Speed

Monochrome copy

Color copy

Monochrome copy

Color copy

Copy Speed

T.B.D. cpm

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

C H E C K

P O I N T

1.7.2 Memory Card Direct Print Function

1.7.2.1 Supported Paper and Print Mode

Table 1-23. Supported Paper Type & Print Mode

Quality

Standard

Best

Standard

Resolution

360x360 VSD1 ON OFF

720x720 VSD3 ON ON

1440x720 VSD3 ON ON

Paper Type Size

Plain Paper A4, Letter

Matte Paper A4, Letter*1Standard

Photo Paper

Prem. Glossy

Ultra Glossy

Note *1 : Letter size is supported for EAI only.

*2 : The Photo Paper 5x7 size and Prem. Glossy 16:9 wide are not supported for EAI.

4x6, 5x7*2,

A4, Letter

4x6, 5x7, 16:9 wide*2, A4, Letter

4x6, 5x7, A4, Letter

Dot

Size

Bi-d

Micro

Weave

Border-

less

1.7.2.2 Supported File Type and Media Type

The followings describe the file system, media format, and file type supported by the memory card direct function.

Table 1-24. Supported File System, Types and Media Format

Item Specification

DCF Version 1.0 or 2.0 *1 compliant. Other than those does

File system

Media format Memory card

JPEG (*.JPG)

TIFF (*.TIF)

File type

Note *1: Refer to the Camera File System Standard; “DCF Version 2.0, JEIDA-CP-3461” for

*2 : Available only when the memory card supports FAT32.

Camera definition file (*.MRK)

more details.

The printer does not detect any files stored under the following directories or their sub-directories.

• Directories containing system properties or hidden properties.

• “RECYCLED” (Windows directory for deleted files)

• “PREVIEW” (directories of CASIO DSC for thumbnail images)

• “SCENE” (directories of CASIO DSC for its Best Shot function)

• “MSSONY” (directories of SONY DSC for e-mail images, voice memos, movies, or non-compressed images)

• “DCIM\ALBUM\IMAGE” (directories of CASIO DSC for its album function)

not ensure proper operation. File systems available with the card reader function are restricted by the host’s specification.

• DCF Version 1.0 or 2.0 compliant

• DOS FAT format (FAT12/FAT16/FAT32 *2) with single partition (basic partitioned)

Image files conform to Exif Version 2.21. (Exif version 1.0/

2.0/2.1/2.2/2.21 are supported)

Camera definition files used for DPOF mode. “\MISC\AUTOPRINT.MRK” file is valid.

1.7.2.3 Automatic Detection of Images in Memory Card

When a memory card is inserted in the card slot on the printer, or when a memory card is detected at power-on, the printer automatically searches for all images stored in the card. When the card is removed, the printer erases the information on the all detected files.

PRODUCT DESCRIPTION Specification for Each Function 27

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

1.7.2.4 Specifications for Handling Image Data

Table 1-25. Specifications for Handling Image Data

Item Specification Remarks

Image size (pixel)

Maximum number of images

Maximum number of copies

Valid date and time

Thumbnail image data

File sorting

• Horizontal: 80 ≤ X ≤ 9200

• Vertical: 80 ≤ Y ≤ 9200

Up to 999 images When a memory card stores 1,000

or more images, the first 999 images are detected and become valid in the printer. The detecting order varies depending on the folder configuration in the card, so which images are included in the first 999 cannot be defined. However, images specified by camera definition files can be selected to be printed even when the total number of images has exceeded 999. Up to 999 camera defined image files can be specified.

99 copies for each image. Up to 999 sheets in total.

01/01/1980 00:00:00 to 12/31/2099 23:59:59

Supports DCF Ver.1.0 or 2.0compatible data (Exif format, 160x120 pixels)

The printer sorts image files in ascending ASCII order based on their full-pathnames such as “\DCIM\100EPSON\EPSN0000. JPG”, and assigns a number to each of them.

Thumbnail images are used for the Print Index Sheet function.

• The image number assigned by the printer may be different from that assigned by the camera.

• If two or more files have the same full pathname, the sorting function may not operate properly. (existence of the same full-pathname is not allowed under DOS)

---

Table 1-25. Specifications for Handling Image Data

Item Specification Remarks

The printer acquires date and time information included in image files in the order of precedence shown below.

1. Shooting date and time information in digital camera standard format (Exif)

2. Digitized date and time

Acquisition of date and time information

information in digital camera standard format (Exif)

3. Date and time information in

digital camera standard format (Exif)

4. Date and time information

applied on DOS-compliant file system.

5. Fixed date and time

information (01/01/1980, 00:00:00)

Date and time information included in an image file is not always the shooting date and time. It changes each time the image is edited and restored. The printer acquires the latest date and time information.

PRODUCT DESCRIPTION Specification for Each Function 28

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

1.7.2.5 Memory Card Direct Print Menu

The LCD-equipped CX9300F/CX9400Fax/DX9400F provide the following menus in the memory card mode.

Table 1-26. Memory Card Mode Menu

Menu Item Function

View and Print

1,2

Photos*

Print All

1,2

Photos*

Print by Date*

Print Index Sheet

Slide Show*

Note *1: 0 to 99 copies can be specified for each of the images. Up to 999 copies in total.

*2 : The images are listed in ASCII descending order.

*3 : While performing the slide show, displaying number of copies, printing from an

external device or from a computer cannot be made.

Prints the selected images.

Prints all images in a memory card. Specified number of copies is applied to the all images (the default is 1 copy). Specifying it for each of the images independently also can be made in the preview screen.

The date of the images are listed in the descending order with the number of images by date. Selecting date from the list selects the images that has

the selected date information. Specified number of copies is applied to the selected images (the default is 1 copy). Specifying it for each of the images independently also can be made in the preview screen.

Print Index Sheet

Prints an index sheet that prints images in a memory card in thumbnailed form. The number of images to be included in the sheet can be selected from the following four options. “All image” (default), “Latest 30”, “Latest 60”, “Latest 90”*

Make Prints from Index Sheet

Scans the index sheet, and prints images according to markings written on the sheet.

Starts a slide show on the LCD. Images in a memory card is displayed one

by one in the order sorted by the printer. Printing one of the images can be made from the paused screen.

1.7.2.6 Makes Prints from Index Sheet Function

 Print settings

Table 1-27. Print Settings

Item Print Index Sheet Makes Prints from Index Sheet

Number of copies ---

Paper Type Plain paper

Paper Size A4

Layout ---

Quality Standard Standard

Expansion ---

Date

YYYY.MM.DD (2007.09.21)*

Bi-directional On On

Print Index Sheet Setting-Select

According to the setting made by the control panel.

Note *1: EAI model: MMM.DD.YYYY (Sep. 21.2007)

 Rules on reading Index Sheet markings

The user can specify images to be printed and their print settings shown in Table

1-27 by putting marking on the Index Sheet. The printer reads the markings

according to the following rules.

Table 1-28. Rules on Reading Markings

Item

Left edge (one each)

Right edge (one each)

Block code (36 pcs.)

Image selection (30 pcs. x 3)

Paper type/size (4 pcs.)

Layout (2 pcs.)

Mark

Description Remarks

Reference position for reading markings.

Sheet information (memory card, page)

Selects the image to be printed.

Selects the paper type/size. An error occurs if two or more markings are

Selects the layout. An error occurs if two or more markings are

According to the marking on the index sheet.

According to the setting made by the control panel.

According to the setting made by the control panel. YYYY.MM.DD (2007.09.21)*

---

An error occurs if these markings cannot be read due to ink stain or any other cause.

An error occurs if no image selection marking is read.

read for one image.

read for one image. If no marking is read, borderless layout is applied.

PRODUCT DESCRIPTION Specification for Each Function 29

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

(not enough)

(too much)

Trimmed areas

Photo frame (print area)

• When an image is aligned vertically with the photo frame.

• When an image is aligned horizontally with the photo frame.

Photo frame (print area)

Trimmed areas

Table 1-28. Rules on Reading Markings

Item

Date Prints the date information. When this marking is read, the date is

Note: • About 50% or more range of the mark area must be marked out to be read by the

printer.

• For running out and excessive marking out, the two white/black search patterns shown above are superimposed on the mark, and judgement is made according to this matching ratio.

• The judgement criteria is as follows; black matching: 80% or more, white matching: 50% or more.

• The figure below shows the judgement example according to the rules described above.

Mark

Description Remarks

printed on the image.

 Index Sheet errors

Table 1-29. Index Sheet Error List

Error Name Description

Index sheet scan error (incorrect sheet setting)

Index sheet scan error (incorrect image selection marking)*

Index sheet scan error (incorrect paper selection marking)

Index sheet scan error (unmatch between memory card and sheet)

The Index Sheet is not properly placed on the document glass.

Image selection markings are not correct.

Paper selection markings are not correct.

The memory card may have been changed or some images may have been added or deleted after the Index Sheet is printed.

1.7.2.7 Print Layout

The memory card direct print function supports two print layouts for printing images; Borderless, and With Border. The Borderless layout is not allowed for some type of paper (refer to the print area and margins of “Borderless” and “With Border” layouts.

 Trimming Function

A trimming function is provided as a means of coordinating an image with the types of photo frames handled by the printer. This function is always activated so that the image fits within the photo frames.

This function is described briefly below.

The printed photo frame and an image to be printed are matched in length along one side and the image is resized along the perpendicular side to fit the frame on that side. Any part of the image that does not fit within the photo frame is trimmed away (not printed).

Table 1-23). And see “ 1.2.5 Printing Area ” (p.16) for information on

Figure 1-7. Trimming Function

PRODUCT DESCRIPTION Specification for Each Function 30

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Paper top edge

 Rules on Numbering and Rotating Images

The numbers shown in the figure below indicate the photo frame numbers used for the print layout. Horizontally oriented images are printed as shown by the numbers. Vertically oriented images, which has more pixels vertically than horizontally, the vertical photo data is allocated instead, and the number shown in the figure below is then rotated 90 degrees before being printed. In Index printing mode, the numbers are printed as they are shown below, regardless of the shape of the photo data.

However, when the photo data has an equal number of pixels vertically and horizontally the photos are printed without rotation, regardless of the layout.

NOTE: The vertical photo data refers to when the photo data file itself is set for a

vertical (portrait) orientation. Photo data is defined as the vertical photo data if it is taken by a digital camera with a portrait position detecting function.)

Figure 1-8. Rules on Numbering and Rotating Images

1.7.3 Camera Direct Print Function

(USB Direct Print/PictBridge)

Printing operations (selecting images to be printed, making print settings, starting/ canceling printing, and monitoring print process) can be carried out from a directly connected DSC (Digital Still Camera) that conforms to the standard described below.

1.7.3.1 Available DSC

Table 1-30. Available DSC

USB Direct Print PictBridge

DSCs conform to USB Direct Print Protocol Revision 1.0.

1.7.3.2 Print Settings Available from DSC

The following print settings can be made from the DSC. However, depending on the DSC, some of the settings may not be available.

Table 1-31. Print Settings Available from DSC

Item USB Direct Print PictBridge

How to specify images Single Sheet / DPOF specified Single Sheet / Multiple Sheet /

Paper type Plain Paper/ Glossy Photo / Prem.

Glossy / Matte

Paper size 4x6, 5x7, Letter (EAI model only), A4

Layout Borderless

With Borders (2-up, 4-up, 8-up are available when specified by DPOF)

Date On / Off

Quality Not available

Auto Correct Not available

Fit to Frame Available only for a single sheet Available

Print Image Framer Yes / No Not available

Control of printer The following operations are available; Getting the printer status, starting

a print job or canceling it immediately or after printing the current page is finished. (In the case of the USB Direct Print, resetting the printer is also available.)

DSCs conform to CIPA DC-001-2003 Digital Photo Solutions for Imaging Devices (DPS version 1.0) or the Rev. 2.0.

DPOF specified

Plain Paper/ Prem. Glossy

Borderless With Borders

PRODUCT DESCRIPTION Specification for Each Function 31

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

C H E C K

P O I N T

1.7.3.3 General Operation Procedure

Before connecting the DSC, check that the printer is in the following status.

• No print job from a computer is processed or performed.

• Direct print from a memory card is not processed or performed.

• Stand alone copy using the scanner function is not operating.

• No paper out error or ink out error is occurring.

The DSC direct print procedure differs depending on the DSC specifications. The following explains common procedure.

1. Setting on the printer Before connecting a DSC with a USB cable, make the print settings such as paper type/size, layout setting on the printer. This may not be required for some DSCs.

2. Setting on the DSC Make the following settings on the DSC before connecting it to the printer. Some DSCs may require to first connect to the printer for making the settings.

• When printing multiple images, specify images and number of copies using the DPOF and Multiple Sheet* menus. The menus may not be available on some DSCs.

Note*: The Multiple Sheet setting is available when using PictBridge.

• When printing a single image <USB Direct Print> Use the Single Sheet menu to specify an image and the number of copies. The menu may not be available on some DSCs. <PictBridge> Specify an image and the number of copies. Specifying the number of copies may not be available on some DSCs.

• Select the paper type/size, layout, and make the Fit to Frame setting if necessary. These settings may not be available on some DSCs.

1.7.3.4 Operating Specifications during Connecting DSC

Table 1-32. Operations during Connecting DSC

Operation Specifications

Connecting DSC (print start)

Canceling printing

After printing is completed

Exclusion control

When a DSC is connected as described in “ 1.7.3.3 General Operation

Procedure ( p. 32 ) ” Step 3-1, CX9300F/CX9400Fax/DX9400F displays USB

Direct Print or PictBridge logo on the LCD.

A print job can be canceled from the DSC.

The [Stop/Clear setting] button also cancels the print job.

When performing memory card direct print after printing from a DSC, the USB cable connecting the DSC must be disconnected from the printer in advance.

Print settings made on both the DSC and the printer can become impossible settings for the printer due to unsupported combination of paper type, paper size and layout. In such case, the print settings are automatically changed as follows.

 USB Direct Print

The selected paper type is maintained, and the paper size and layout settings are changed to the default for the selected paper type.

 PictBridge

The settings made on the DSC are maintained. Any print setting items that are not specified by the DSC are changed in accordance with the DSC settings. When the paper type is changed, changed to Prem. Glossy, when the paper size is changed, changed to 4x6 size. And when the layout is changed, changed to Borderless layout.

3. Starting to print When the print settings on both the printer and the DSC is completed, follow the procedure below to start printing.

1. Connect the printer and the DSC with a USB cable. Using a USB cable

included in the DSC package is recommended.

2. Operate the DSC to start printing.

3. Printing is carried out according to the settings made on the DSC. When some

print settings have not been made on the DSC, the corresponding settings made on the printer are applied.

PRODUCT DESCRIPTION Specification for Each Function 32

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

1.7.3.5 EXT.I/F (USB Host) Specifications for Connecting DSC

Table 1-33. Operations when USB Cable is Connected/Disconnected

Printer status Connecting Disconnecting

Standby When the printer detects a DSC

connected, it goes into the camera direct mode. If the printer failed to recognize the DSC normally, the printer displays a camera direct error.

An error is occurring

Panel power save mode

The printer does not go into the camera direct mode except when the error is memory card-related error, Index Sheet error, or Ink low error.

Same as when the printer is in standby mode.

When the DSC is disconnected after it is normally recognized by the printer, the printer returns to the standby mode.

When a camera direct error has occurred, the printer recovers from the error and returns to the previous state (the state before the camera is connected). If the error occurs for the camera connected before the printer is turned on, the printer returns to the initial state after the power-on.

The printer does not recover from the power save mode. When any button except the Power button is pressed, the printer returns to the camera direct mode. If the printer detect no camera at this time, it returns to the previous state (the state before the camera is connected)

1.7.4 Reprint/Restore Photos Function

CX9300F/CX9400Fax/DX9400F offers the photo copy function. This function allows the user to copy their silver halide film-based pictures. The printer scans the pictures automatically detecting them as silver halide film-based picture, and makes a copy of them.

1.7.4.1 Supported Paper Type and Print Mode

Table 1-35. Paper Type and Print Mode

Paper Type Size Quality Resolution

Letter

Standard

1440x720 VSD3 ON ON

Matte paper A4, Letter

Photo Paper

Prem. Glossy

Ultra Glossy

Note *1 : Letter size is supported for EAI only.

*2 : The Photo Paper 5x7 size is not supported for EAI.

4x6, 5x7*2,

A4, Letter

4x6, 5x7, A4,

1.7.4.2 Reprint/Restore Photos Menu

Dot size

Bi-d

Micro

Weave

Borde

rless

Table 1-34. Handling Print Job Requirement from PC when Connecting DSC

Requirement

from PC

Print job Returns “Busy” to the PC.

Scan job Returns “Busy” to the PC.

Read memory card

Write memory card

Maintenance

Allows the access. Allows the access.

Not allows the access. Notifies the PC that the operation is not available.

Returns “Busy” to the PC.

EXT.IF (USB Host) DSC Connecting Status

Normally Connected Camera Direct Error is Occurring

Cancels the error state and performs the job.

Allows the access.

Cancels the error and carries out the required task.

Items Function

Number of copies Sets the number of copies within the range of 1 to 99.

Paper type Selects paper type from the options shown in Table 1-35.

Paper size Selects paper size from the options shown in Table 1-35.

Layout

Quality Fixed to “Standard“.

Expansion

Table 1-36. Reprint/Restore Photos Menu

Selects print layout from the following three options:

• Standard (normal layout with 3mm margins)

• Borderless (no margins)

Selects the margins level (margins bleed off the edges of paper) from the Standard (100%), Mid. (50%) or Min. (0%).

PRODUCT DESCRIPTION Specification for Each Function 33

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Picture (2)

Picture (1)

5 mm or more

5mm

Home position

Scanning Direction

Document

Glass

ROM

version

Q-PIT version

32 dots

360 dpi VSD1 dot

0.2117mm (1/120inch)

Cyan Magenta Yellow Black

Note : The numbers shown in the figure are nozzle numbers. The numbers and the color names

are not printed on an actual nozzle check pattern.

1.7.4.3 How to Place Silver Halide Pictures

The following explains how to place silver halide film-based pictures on the document glass of the printer.

 Available picture size: 30x40 mm to 127x178mm (5”x7”)

 Lay the pictures on the glass face down.

The number of pictures available at one time is as follows:

• 4x6 or smaller: up to 2 pictures

• 5x7: up to 1 picture

 The following spaces are needed:

• 5 mm or more space from the right and front edges of the document glass.

• 5 mm or more space between pictures.

 The pictures must not be tilted.

1.7.5 Setup Mode

CX9300F/CX9400Fax/DX9400F go into the setup mode when the Setup button is pressed. Various maintenance functions and configuration settings can be made in this mode.

1.7.5.1 Ink Levels

The current ink levels of each of the cartridges are displayed in bar chart by the rules described below. After displaying the ink levels, the next operation can be selected from the following two options; “End the ink levels display” or “Change Ink Cartridge”.

• The bar chart is displayed in the order of cyan, magenta, yellow, and black from the left.

• When initial filling is completed, or after replacing the cartridge, the ink level becomes 100% (full).

• The ink level is indicated in increment of 1%. Lower than 1% is rounded down.

• When the ink level becomes lower than 10%, “!” icon appears to notify the user of the ink low status.

1.7.5.2 Nozzle Check

A nozzle check pattern to check the Printhead nozzles status is printed. A head cleaning can be run if necessary.

1 11 21 31 41 51 61 71 81

10 20 30 40 50 60 70 80 90

Figure 1-9. Laying Silver Halide Pictures

PRODUCT DESCRIPTION Specification for Each Function 34

Figure 1-10. Nozzle Check Pattern

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

C A U T I O N

C H E C K

P O I N T

1.7.5.3 Head Cleaning

Runs a printhead cleaning. The cleaning cannot be made when low ink level is detected. In such case, an ink low error is displayed instead of running the cleaning.

1.7.5.4 Change Ink Cartridge

CX9300F/CX9400Fax/DX9400F run the ink cartridge replacement sequence when “Change Ink Cartridge” option is selected in the Ink Levels display menu. And when an ink low or out error occurs, the user can run the replacement sequence by following the instructions displayed on the LCD.

1.7.5.5 LCD Brightness

This allows the user to adjust the brightness of the LCD. The settable range is -10 (minimum) to +10 (maximum).

1.7.5.6 Display Format

The layout to preview images on the LCD can be selected from the following options; 1-up with Info, 1-up without Info, 16-up. This setting is applied to preview images using the following functions of the memory card mode.

• Print All Photos

• View and Print Photos

• Print by Date

• Slide Show

1.7.5.7 PictBridge Setup

The print settings to be used for the camera direct print (USB Direct Print/PictBridge) can be specified. When print settings (paper type, paper size, layout, quality, auto correct) are specified from the DSC, the DSC settings are applied and the settings made here are ignored. For more details, see “ 1.7.3 Camera Direct Print Function (USB Direct Print/

PictBridge) ( p. 31 ) ”.

1.7.5.8 Head Alignment

The Head Alignment adjustment is provided to ensure the bi-directional print quality.

 Adjustment procedure

Follow the instructions displayed on the LCD to carry out the Head Alignment adjustment. The default value for each of the four modes is “5”, and can be changed within the range of 1 to 9.

 If the printer power is turned Off during printing the

adjustment pattern or entering the adjustment value, the pattern print is canceled, and the values return to the default.

 While the adjustment is carried out, the printer does not goes

into the panel power save mode.

 If a paper out error occurs, load a paper and press the Start

button to cancel the error state. If a paper jam error occurs, press the Start button to eject the paper. If the paper is ejected normally, the printer recovers from the error and prints the adjustment pattern.

1.7.5.9 FAX Settings

Various settings for fax, such as speed dial, fax communication, and scan/print settings can be made. For more details, see

“ 1.7.6 FAX Function ( p. 36 ) ”.

PRODUCT DESCRIPTION Specification for Each Function 35

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

1.7.6 FAX Function

The following shows the fax functions and specifications of this printer.

Note : The default settings are underlined in the following tables.

1.7.6.1 Basic Specifications

Table 1-37. Basic Specifications

Function Specification

FAX type

Supported line Telephone subscriber line

Modem speed Up to 33.6kbps

Error Correction Mode

Speed dials (Max.) 60 names & numbers

Document memory (Max.) 180 pages (ITU-T Chart No.1)

Transmit speed Approx. 3 seconds per page

1.7.6.2 Supported Functions

 Scan

Function Specification

Standard: 200 x 100 dpi

Resolution*

Contrast 9 levels

Scan size

Fine: 200 x 200 dpi

Photo: 200 x 200 dpi (with error diffusion)

Flatbed: Fixed to 216 mm x 297 mm

ADF: 210 to 216 mm x 279 to 335.6 mm

Desktop facsimile with sending/receiving capabilities (Super G3, B&W and color scan)

CCITU/ITU Group 3 fax with Error Correction Mode

 Print

Function Specification

Paper size Letter/A4/legal*

Paper type Fixed to plain paper

Resolution Standard: 360 x 360 dpi

Dot size VSD1

Bi-directional Available

Microweave N/A

Borderless printing N/A

Automatic reduction On/Off

Backup fax reception and reprint

List

Size mismatch Print*

Footer N/A

Note *1 : The default setting is letter for US/Canada/Mexico and A4 for other destinations.

*2 : The printer stops printing after printing the first page on the current paper. The

received fax images (data) can be reprinted.

Available

Type: Last transaction (off/send error/every send)

Font size: 12pt

Language:Depends on destination

Fax log (last 30 transactions) Speed dial list Power-fail report Protocol trace

Note* : When in color mode, Standard cannot be selected.

PRODUCT DESCRIPTION Specification for Each Function 36

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

 User Setting

Function Specification

Volume Buzzer: On/Off

Display*: dd.mm.yyyy/mm.dd.yyyy/yyyy.mm.dd

hh:mm (12h/24h)

Date and time

Pending job viewer N/A (cannot reserve)

Elapsed time Available (displays time to redial)

External memory N/A

Language Depends on destination

Audio monitor Available (buzzer)

Note* : The display format can be changed from the FAX settings menu.

Backup: N/A

Daylight time:Available

 Dialing

Function Specification

Total registration 60 (Max.)

Characters available for registering number

Total digits for registering number

Characters available for

Speed dial

One-touch dial N/A

Group dial N/A

Direct dial Total digits 64 (Max.)

Redial

Redial interval Fixed to one minute

Redial attempts Fixed to two times

Dial mode Pulse

PBX N/A

Dial prefix N/A

On-hook dialing N/A

registering name

Total characters for registering name

Options N/A

Selection method

Function Recalls fax numbers*

Busy

No answer

Buffer Last one number

1-9, 0, space, *, #, - (pause), space

64 (Max.)

a-z, A-Z, 1-9, 0, @._-&/:;,?*()’=+#!%~, space

40 (Max.)

Press the Speed dial button to display the menu

Fixed to two times

Note *1: The fax numbers can be edited from the Fax settings menu.

PRODUCT DESCRIPTION Specification for Each Function 37

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

 Answering

Function Specification

Auto answer

DRD All/single/double/triple/double&triple

TAM/IF Available

Easy receive N/A

Answer prefix N/A

Caller ID N/A

FAX/TEL mode N/A

Remote receive/remote telephone N/A

Note* : The default depends on destination.

On/Off (with answer mode button)

Ring to answer: 1-9 times

 Transmission

Function Specification

Sequential broadcast N/A

Direct transmission Color only

Memory transmission Monochrome only

Delayed memory transmission

Multi-page transmission

Transmission reservation

Fax header (Owner information)

Fax header (Own number)

Overseas mode N/A

Poll to send N/A

Available

Total pages 100 (Max.)

Data compression

N/A

Characters available

Total characters

Characters available

Total characters

Monochrome: MH/MR/MMR* Color: JPEG

a-z, A-Z, 1-9, 0, @._-&/ :;,?*()’=+#!%~, space

(Max.)

1-9, 0, +, space

(Max.)

 Reception

Function Specification

FAX forwarding N/A

Block junk faxes N/A

Block no-ID calls N/A

Poll to receive Available

 Communication

Function Specification

ECM On/Off

V.34 On/Off

Region Depends on destination

JBIG N/A

 Telephone

Function Specification

Jack: Available

Handset: N/A

External telephone

Hook detect: Available

Manual send: Available

Manual receive: Available

 Others

Function Specification

Power save mode Available

Receive and print during power off N/A

Copy during faxing N/A

Scan during faxing N/A

Save received data during power off N/A

Note *1: The compression method is automatically selected depending on the receiver.

PRODUCT DESCRIPTION Specification for Each Function 38

OPERATING PRINCIPLES

CHAPTER

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Compression Spring

LD Roller

Retard Roller

Clutch Mechanism

PE Sensor

CR Motor

PF Motor

Pump Unit

Cap Unit

Carriage Unit

CR Encoder Sensor

PF Roller

Timing Belt

EJ Roller

Star Wheel

PF Scale

Change Lever

PF Encoder Sensor

CR Scale

2.1 Overview

In addition to the functions provided for the previous model, Stylus CX9300F/ CX9400Fax/DX9400F are equipped with an ADF (Auto Document Feeder) on their scanner mechanism, and fax function.

This section describes the operating principles of the Printer Mechanism and Electrical Circuit Boards of Stylus CX9300F/CX9400Fax/DX9400F.

2.1.1 Printer Mechanism

Stylus CX9300F/CX9400Fax/DX9400F employ a newly developed printer mechanism that is different from the previous model.

OPERATING PRINCIPLES Overview 40

Figure 2-1. Printer Mechanism Block Diagram

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

CR Motor

PF Motor

CR Encoder Sensor

PF Encoder Sensor

CR Contact Module

PE Sensor

PF Encoder Sensor

Printhead

PF Encoder Sensor

CIS Unit

CR Motor

2.1.2 Motors & Sensors

Stylus CX9300F/CX9400Fax/DX9400F are equipped with the following printhead, motors and sensors.

Table 2-1. Printer Mechanism Motors & Sensors

No. Name Specification

1 Printhead D4 Turbo2 head (4 colors x 90 nozzles)

Type: DC motor Drive voltage: 42VDC +/- 5% (DRV IC voltage)

2CR Motor

3 PF Motor

4PE Sensor

5 CR Contact Module CSIC board

6 CR Encoder Sensor

7 PF Encoder Sensor

Coil resistance: 28.8 Inductance: 20.1mH (1KHz) Drive method: PWM, constant-current chopping

Type: DC motor Drive voltage: 42VDC +/- 5% (DRV IC voltage) Coil resistance: 21.2

Inductance: 17.2 mH (1kHz) Drive method: PWM, constant-current chopping

Purpose: Detection of paper top and bottom edges, for control to

Type: Photo interrupter

Type: Photo interrupter Resolution: 180 pulse/inch

Ω +/- 10%

set paper at the print start position

Figure 2-2. Motors & Sensors in Printer Mechanism

Table 2-2. Scanner Mechanism CIS & Motor

No. Name Specification

Note : For details on the ADF, see “ 2.4 ADF Mechanism Operating Principle ” (p.56).

1CIS Unit

2 CR Motor

Resolution: 10200 pixel 16 bit per pixel (input), 8bit per pixel (output)

Type: 2-phase 96-pole PM type stepping motor Voltage: 42VDC+/-5% (DRV IC voltage) Coil resistance: 43

Inductance: 24.5mH+/-20% (at 1KHz, 1Vrms) Drive method: PWM

Ω +/- 10% (at 25

Figure 2-3. CIS Unit and CR Motor in Scanner Mechanism

OPERATING PRINCIPLES Overview 41

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

#A3 #A2 #A1

BlackCyan

Magenta

Yellow

2.822

(40/360 inch)

A column B column C column D column

#A90 #A89 #A88

#B3 #B2

#B1

#B89 #B88

#B90

#C3 #C2 #C1

#C89 #C88

#C90

#D3 #D2

#D89 #D88

#D90

#D1

2.822

(40/360 inch)

0.2117 (3/360 inch)

0.1411 (2/360 inch)

0.07055 (1/360 inch)

Carriage movement direction

Paper feed direction

8.467

(120/360 inch)

CR Contact Module

Ink Supply Needle

Ink Cartridge

Ink Cavity

PZT

Nozzle Plate

CSIC Memory Chip

Electric poles for CSIC

*Head ID is stored in EEPROM

on the main board.

Filter

2.2 Printer Mechanism Operating Principle

2.2.1 Printhead

D4-CHIPS Turbo2 type printhead is employed, which produces variable sized dot and economy dot. The printhead configuration is as follows.

 Nozzle configuration

 Black: 90 nozzles x 1  Color: 90 nozzles x 3 (cyan, magenta, yellow)

The nozzle layout as seen from behind the printhead is shown below.

Therefore, whenever the printhead, main board, or the printer mechanism must be replaced with a new one, the Head ID of the new printhead needs to be written into the EEPROM using the Adjustment Program. The printer generates appropriate PZT drive voltage based on the Head ID information.

Following explains the basic components of the Print Head.

 PZT

PZT is an abbreviation of Piezo Electric Element. Based on the drive waveform generated on the main board, the PZT selected by the nozzle selector IC on the printhead pushes the top of the ink cavity, which has ink stored, to eject the ink from each nozzle on the nozzle plate.

 Nozzle Plate

The plate with nozzle holes on the printhead surface is called Nozzle Plate.

 Filter

This filter is located beneath the ink supply needle which supply ink to the printhead from the ink cartridge. The filter is preventing dirt or dust from getting into the printhead. Any dirt or dust may interrupt normal ink flow or can cause nozzle clog adversely affecting the print quality.

 Ink Cavity

The ink absorbed from the ink cartridge goes through the filter and then is stored temporarily in this tank called “ink cavity” until PZT is driven.

The basic operating principles of the printhead, which plays a major role in printing, are the same as the previous printer; on-demand method which uses PZT (Piezo Electric Element). In order to reduce unit-to-unit variation in ink droplet size, the printhead has its own Head ID (16-digits code for Stylus CX9300F/CX9400Fax/ DX9400F) which corrects PZT drive voltage for the printhead.

OPERATING PRINCIPLES Printer Mechanism Operating Principle 42

Figure 2-4. Nozzle Layout

Figure 2-5. Printhead Mechanism

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Ink path PZT Ink Cavity

Nozzle Nozzle Plate

PZT drive voltage is applied

When not

firing ink drop

When firing

ink drop

2.2.1.1 Printing Process

This section explains how the printhead of the on-demand inkjet printer fires ink drop from each of the nozzles.

1. When not firing ink drop When the printing signal is not output from the C696 main board, or the PZT drive voltage is not applied, the PZT does not change its shape. Therefore, the PZT does not push the ink cavity. The ink pressure inside the ink cavity is kept normal. (refer to Figure 2-6 (p.43) “When not firing ink drop”)

2. When firing ink drop When the print signal is output from C696 main board, the nozzle selector IC provided on the printhead transmits the data in 1-byte unit. Based on the drive voltage generated on the main board, the PZT selected by the nozzle selector IC pushes the top of the ink cavity. By this operation, the ink stored in the ink cavity is ejected from nozzles. (refer to Figure 2-6 (p.43) “When firing ink drop”)

2.2.1.2 Printing Method

Stylus CX9300F/CX9400Fax/DX9400F offer printing with variable sized dot or printing with economy sized dot.

 Variable dot mode

This mode is developed to improve the print quality on Epson designated paper. Three sizes of dot; micro, middle, and large are automatically selected and used for printing according to the print data, basically the same as conventional models. Superior quality can be achieved on the Epson paper.

 Economy dot mode

Fixed larger sized dot is used for printing in economy mode, which enables fast printing with lower resolutions.

OPERATING PRINCIPLES Printer Mechanism Operating Principle 43

Figure 2-6. How to Fire Ink Drop

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Carriage Unit

Main Frame

Timing Belt

CR Scale CR Encoder Sensor CR Motor

2.2.2 Carriage Mechanism

The carriage mechanism components include the carriage unit (including printhead, CR encoder sensor), CR motor, timing belt, and CR scale. The operating principles of the carriage mechanism are described below.

Figure 2-7. Carriage Mechanism

2.2.2.1 CR Motor Control

This printer employs closed-loop control, via the CR motor and an encoder, to control the carriage speed and position. Since the CR motor is DC motor, the printer controls the motor in the following methods in order to ensure stable print quality.

 Heat control

The heat control over the CR motor is carried out based on the electrical characteristic of the motor such as torque constants, coil resistance and power supply voltages.

the CR mechanical load is in the initial state and saved into the EEPROM. According to the variations measured in the sequence, the voltage is corrected to make the drive current value constant reducing an individual difference.

 CR measurement sequence

To set the appropriate drive voltage for the CR motor in accordance with variation of the CR motor mechanical load, the printer runs a CR measurement sequence and stores the measured data into the EEPROM at power-on or in an ink cartridge replacement sequence. A fatal error occurs if the printer detects that too much load is applied to the CR motor.

The above control and sequences enable to correct the drive voltage for the CR motor based on the mechanical load and the electrical characteristic of the motor. According to the corrected drive voltage, heating value of the motor is calculated. The printer automatically provides wait time per CR path during printing when the predetermined heating value is reached.

2.2.2.2 Carriage Home Position Detection

As the previous model, the carriage home position is detected by the CR motor drive electric current and carriage speed/position signals sent from the CR encoder. The detection sequence performed at power-on is described below.

1. Drives the CR motor to move the carriage until it contacts with the right frame, and then stops the CR motor. The carriage position is set as a position specified number of counts rightward from the home position.

2. Moves the carriage again to the carriage lock position to check the lock for proper operation.

3. The printer starts to monitor the carriage position through the CR encoder.

The printer causes a fatal error if too much load on the CR motor is detected due to obstruction on the carriage path or if no carriage position information is obtained due to CR encoder or CR scale failure.

 CR motor drive dispersion measurement sequence

Variations in torque constant, coil resistance and power supply voltage of the motor are measured in a CR motor drive dispersion measurement sequence when

OPERATING PRINCIPLES Printer Mechanism Operating Principle 44

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

PF Motor

Pinion Gear

PF Scale

Spur Gear A

(PF Roller)

PF Encoder Sensor

Transmission Gear

Spur Gear B

EJ Roller

Left side

Right side

Spur Gear C

(PF Roller)

Combination Gear A

Combination Gear B

(Pump Unit)

Combination

Gear C

(Change Lever)

Combination

Gear D

Combination Gear E

(LD Roller/Clutch)

PE Sensor

Low signal

High signal

PF Motor

LD Roller PE Sensor

PF Roller

EJ Roller

2.2.3 Paper Loading/Paper Feed Mechanism

The paper loading/feed mechanism are driven and controlled by the PF motor (DC motor) and the PF encoder. The PF motor drive force is transmitted to the LD roller and the PF roller via the gears in the mechanism. In the loading mechanism, paper is fed to the PF roller from the ASF unit, and the feed mechanism transports the paper during printing and ejects it.

The rotational direction of the PF motor switches between the loading and feed operations as shown in the table below.

Table 2-3. Rotational Direction of PF Motor & ASF Operations

Rotational Direction* Operations

Clockwise

Counterclockwise

Note " * " : Rotational direction of the PF motor pinion gear as seen from the left side of the

printer.

Figure 2-8 (p.45) shows how the PF motor drive is transmitted to the LD roller and the

PF roller. (The numbers in the figure indicate the sequence of the drive transmission.)

• Releases the change lever from the clutch mechanism.

• Feeds a paper into the printer and transports it.

• Locks the clutch mechanism with the change lever.

The PE sensor detects the paper top and bottom edges during the loading and feeding operations. When the sensor could not detect the top edge of paper during the loading operation, the printer causes a paper out error. And when the sensor could not detect the bottom edge of paper during feeding operation, the printer causes a paper jam error. For more details on the errors, see

OPERATING PRINCIPLES Printer Mechanism Operating Principle 45

Chapter 3 "TROUBLESHOOTING" (p68).

Figure 2-8. Paper Loading/Feed Mechanism

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Compression

Spring

Paper Back Lever

Hopper

LD Roller

Hopper Release Cam

Paper Back Lever Cam

Extension Spring

Clutch

Clutch Gear

Clutch Lever

Clutch Lock

Tab

Change Lever

Spur Gear C

(PF Roller)

Base Frame

Combination

Gear A

Combination

Gear B

(Pump Unit)

Combination

Gear C

(Change Lever)

Combination Gear D

Combination Gear E

(LD Roller/Clutch)

2.2.3.1 Paper Loading Mechanism (ASF Unit)

The paper loading mechanism loads paper from the ASF unit and feeds paper to the PF roller. The ASF unit includes the hopper, change lever, LD roller shaft, and clutch mechanism. The change lever and the clutch mechanism play an important role in the paper loading operation as described below.

1. ASF home position detection function The change lever and the clutch mechanism are used to detect the ASF home position. The counterclockwise rotation of the PF motor brings the change lever to engage with the clutch mechanism. The ASF home position is detected by the engagement of the change lever at the beginning of the paper loading operation. At this time, paper is not fed to the PF roller because the PF motor drive force is not yet transmitted to the LD roller shaft.

2. Paper loading function When the change lever is disengaged from the clutch mechanism by the counterclockwise rotation of the PF motor pinion gear, the printer changes to the paper loading state from the ASF home position detection state. The PF motor drive force is transmitted to the LD roller, and paper is fed from the ASF unit.

The rotation of the two cams on the LD roller feeds paper into the printer.

 Larger cam: moves the hopper  Smaller cam: moves the paper back lever

STEP1: ASF HOME POSITION

The counterclockwise rotation of the PF motor pinion gear (as seen from the left of the printer) causes the change lever to push down on the clutch lever, and the clutch lock tab is disengaged from the clutch gear as shown in

Figure 2-9. This cuts the PF motor

drive transmission to the LD roller shaft, and the shaft does not move at all. At the same time, the hopper is pushed down by the two cams on the LD roller shaft, and the paper back lever is set at the position to prevent paper from being fed. The “ASF home position” indicates all of the above statuses.

When the first sheet of paper has been fed, the second sheet is returned to the standby position by the hopper and the paper back lever, which are moved by the cams.

The following sections explain the paper loading sequence and operations of each components.

OPERATING PRINCIPLES Printer Mechanism Operating Principle 46

Figure 2-9. ASF Home Position

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Extension Spring

Clutch lock

tab engages

PF Motor drive is transmitted to LD Roller and paper is fed

Paper Back Lever goes to standby position

Hopper pops up

Paper Back Lever Cam and Hopper Release Cam rotate together with LD Roller

STEP2: RELEASING CLUTCH LEVER TO DRIVE LD ROLLER

When the PF motor pinion gear starts clockwise rotation (as seen from the left side), the change lever is moved toward the front of the printer to release the clutch lever. This causes the clutch to engage with the gear by being pulled by the extension spring. The clutch gear engages with the clutch lock tab and the PF motor drive force is now transmitted to the LD roller shaft.

STEP3: FEEDING PAPER FROM ASF

After the engagement of the clutch, the PF motor pinion gear starts counterclockwise rotation (as seen from the left side) and the drive force is transmitted to the LD roller shaft via the clutch lock tab and the clutch gear. When the LD roller starts to rotate, the paper back lever is returned to its standby position, and the hopper is released from the cams by being pushed by the spring. This causes paper to be caught between the hopper and the LD roller, and the further rotation of the LD roller feeds the paper into the printer.

Figure 2-10. Releasing Clutch Lever

Figure 2-11. Feeding Paper from ASF

OPERATING PRINCIPLES Printer Mechanism Operating Principle 47

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Clutch lever is locked again by change lever to shut off PF motor drive force.

Paper Back Lever snaps back

Hopper is pushed down

STEP4: ENDING PAPER LOADING OPERATION

Continuous counterclockwise rotation of the LD roller (as seen from the left side) feeds paper to the PF roller. The LD roller rotation causes the hopper release cam and the paper back lever cam to push down the hopper and the paper back lever respectively. The paper back lever returns paper to the standby position to prevent multiple sheets of paper from being fed at once. When the LD roller and the clutch reach the ASF home position shown in “Step1” on the previous page, the clutch lever is locked again by the change lever. This causes the PF motor drive force not to be transmitted to the paper loading mechanism and to be transmitted only to the paper feeding mechanism.

Figure 2-12. Ending Paper Loading Operation

OPERATING PRINCIPLES Printer Mechanism Operating Principle 48

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Left side

PF Motor

PF Roller

PF Motor Drive Transmission Path (as seen from the left side of the printer)

• PF motor pinion gear (CCW) → Spur gear A (PF roller) (CW) → Transmission gear (CCW) → Spur gear B (EJ roller) (CW)

PF Motor Pinion Gear

PF Scale

Spur Gear A

(PF Roller)

Spur Gear B

(EJ Roller)

PF Encoder Sensor

Transmission Gear

Star Wheel Roller

EJ Roller

Paper Guide Roller

2.2.3.2 Paper Feed Mechanism

The major components of the paper feed mechanism are the PF motor, PF roller, EJ (paper eject) roller, PE sensor, PF encoder sensor, and PF scale. The sheet of paper fed from the ASF unit is nipped between two rollers to be transported during printing and to be ejected.

1. The first two rollers used for feeding the paper are the PF roller and the paper guide roller mounted on the upper paper guide unit. The PF motor drive force is transmitted to the paper guide roller via the PF roller.

2. The next two rollers are the EJ roller and the star wheel roller mounted on the Star Wheel Holder Assy. The PF motor drive force is transmitted to the star wheel roller via the EJ roller.

The figure below shows how the PF motor pinion gear drive force is transmitted to the PF roller, EJ roller, paper guide roller and the star wheel roller.

When the PF motor pinion gear starts counterclockwise rotation (as seen from the left side), the sheet of paper fed from the ASF unit to the PF roller is transported and ejected from the printer by the PF roller/paper guide roller combination and the EJ roller/star wheel roller combination.

Figure 2-13. Paper Feed Mechanism

OPERATING PRINCIPLES Printer Mechanism Operating Principle 49

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Cap

Carriage Lock Lever

Wiper

Waste Ink Tube (toward the Waste Ink Pad)

Pump Unit

Combination Gear + Cam (with clutch)

Cap Slider

CR Unit

Ink System (Cap unit)

Cap Slider

Carriage Unit presses down cap slider. This causes cap to pop up and cover printhead.

Carriage unit moves toward the home position

Cam moves to lock or unlock carriage only when cap slider pops up.

Locking carriage

Unlocking carriage

2.2.4 Ink System Mechanism

The ink system mechanism includes the capping mechanism and the pump mechanism. And the capping mechanism includes the carriage lock mechanism and the wiping mechanism. The table below describes the function of each mechanism.

Table 2-4. Function of Each Mechanism in Ink System

Mechanism Function

Capping mechanism

Wiping mechanism

Pump mechanism

Carriage lock mechanism

Covers the printhead with the cap to prevent ink evaporation when the printer is in standby mode or when the printer is off.

Wipes dust or ink stain off the printhead nozzle surface.

Drains ink from the ink cartridges, ink cavity, and the cap and sends it to the waste ink pad.

Locks the carriage unit with the carriage lock lever while the unit is in the home position.

2.2.4.1 Capping Mechanism

The capping mechanism incorporates the wiping mechanism, however, the two mechanisms operate independently. Capping the printhead is performed by the carriage movement as the previous model does.

Figure 2-15. Capping Mechanism

2.2.4.2 Carriage Lock Mechanism

The carriage lock mechanism is activated by the capping operation. Locking or unlocking the carriage is performed by the PF motor drive force that is transmitted via the cam of the clutch-equipped combination gear. (See more explanation about the cap slider and the cam operations)

"Wiping Mechanism (p51)" for

OPERATING PRINCIPLES Printer Mechanism Operating Principle 50

Figure 2-14. Ink System Mechanism

Figure 2-16. Carriage Lock Mechanism

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Non cleaning state

(clutch disengaged)

PF motor CW rotation: Moves the Wiper Upward

PF motor CCW rotation: Moves the Wiper Downward

Cap SliderCam

Clutch-equipped combination gear

Groove of

cam (1)

Wiper protrusion

Cap Slider protrusion

Groove of

cam (1)

Wiper protrusion

When the cap slider pops up, its protrusion is disengaged from the groove of cam (2). Therefore, the clutch is engaged causing the cam to rotate together with the combination gear.

The clockwise rotation of the PF motor rotates the cam in clockwise direction to move the wiper upward to clean the head.

The counterclockwise rotation of the PF motor rotates the cam in counterclockwise direction to move the wiper downward, which is out-of position for cleaning.

Groove (2) of the cam is designed so that the cap slider protrusion cannot be set into the groove unless the wiper is moved downward. This prevents the slider protrusion from being engaged with the groove when the slider is moved downward without the wiper moved downward.

Groove of

cam (2)

Cap Slider protrusion

Wiper

protrusion

Wiper

protrusion

In the non-cleaning state, the cap slider protrusion secures the cam and the clutch of the combination gear is disengaged. Therefore, the PF motor drive force is not transmitted to the cam.

Groove of

Groove of cam (2)

Cleaning state

(clutch engaged)

2.2.4.3 Wiping Mechanism

The wiping mechanism is activated by the capping operation. The mechanism moves the wiper into- and out-of position for cleaning the head using the PF motor drive force that is transmitted via the cam of the clutch-equipped combination gear.

Figure 2-17. Wiping Mechanism

OPERATING PRINCIPLES Printer Mechanism Operating Principle 51

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Cap unit side

Waste Ink Pad side

PF Motor

Pinion Gear

PF Scale

Spur Gear A

(PF Roller)

Spur Gear B

(EJ Roller)

PF Encoder Sensor

Transmission

Gear

Spur Gear C

(PF Roller)

Combination Gear A

Combination Gear B

(Pump Unit Roller)

Pump Unit

Cap Unit

2.2.4.4 Pump Unit Mechanism

The PF motor drives the pump unit mechanism as well as the paper loading/feed mechanisms. The motor drive force is always transmitted to the pump unit. (It is also transmitted to the LD roller via the clutch mechanism and the change lever.)

The rotational direction of the PF motor changes the pump unit operations as shown in the following table.

Table 2-5. PF Motor Rotational Direction & Pump Unit Operation

Rotational Direction* Function

Clockwise

Counterclockwise

Note " * " : The rotational direction as se en from the right side of the printer.

 Ink drawing operation

The pump unit draws ink out of the ink cartridges and ink cavity, and sends it to the waste ink pad by means of a pressure to the ink tube applied by the pump unit roller.

The following figure illustrates an overview of the pump unit mechanism operation.

• Releases the pump

• Draws (suctions) ink

Note : The PF motor rotational direction is as seen from the right side of the printer.

Figure 2-18. Pump Mechanism

Figure 2-19. PF Motor Drive Transmission to Pump Unit

OPERATING PRINCIPLES Printer Mechanism Operating Principle 52

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

2.2.5 Ink Sequence

 Initial ink charge

When the printer power is turned On first time after purchase, the initial ink charge is automatically carried out to fill the ink cavity in the printhead with ink. The initial ink charge flag in the EEPROM is cleared when the initial charge is completed successfully. Stylus CX9300F/CX9400Fax/DX9400F require about 120 seconds at maximum for the initial ink charge. If the power is turned Off during the process, the printer automatically runs a CL3 at the next power-on.

 Manual Cleaning

Stylus CX9300F/CX9400Fax/DX9400F offer three types of manual head cleaning (CL1, CL2, and CL3) that can be run from the control panel. They delete air bubbles in ink, clear nozzle clogging, or to eject foreign materials.

CL1, CL2, and CL3 are performed in that order when the cumulative print time has not reached 9 minutes regardless of the number of print paths counted since the last CL. When 9 minutes has reached or exceeded, only CL1 is executed. In the case that any of the ink cartridges has almost run out or completely run out of ink, the LED flashes or light and the manual cleaning is disabled.

 Timer Cleaning

Like the previous printers, this printer dose not have lithium battery which is used for the backup power source for Timer IC. So, this printer manages the printer off period or cleaning cycle by using the following method.

The printer driver sends the timer command (time data) to the printer before printing. The command is generated based on the PC’s timer and it consists of year, month, date, hour, minute and second. As soon as the printer receives the timer command, the printer stores the command in the EEPROM and compares it with the latest CL time which has been stored in the EEPROM. When the time difference exceeds the predetermined time period, the printer automatically runs the timer cleaning and stores the date and time of the cleaning in the EEPROM.

 Flushing

The following two types of flushing is carried out automatically.

 Pre-printing flushing

Reduces viscosity of ink inside the nozzles before starting printing.

 Periodic flushing

Reduces viscosity of ink inside the nozzles during printing.

OPERATING PRINCIPLES Printer Mechanism Operating Principle 53

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Scanner Carriage UnitLower Housing Guide Rail

Scanner Motor Timing Belt

LEDRod Lens Array

CIS Board

CIS

Scanner Carriage Unit

2.3 Scanner Mechanism

The major components of the scanner mechanism of Stylus CX9300F/CX9400Fax/ DX9400F are the scanner carriage unit and the scanner motor. However, the scan bed is divided into two parts including ADF reading section.

2.3.1 Scanner Carriage Mechanism

2.3.1.1 Scanner Carriage Unit Overview

The Scanner Carriage Unit is constructed of a CIS Board (including linear CCD), Rod Lens Array, LED (light source), etc.

 CIS Board

CIS Board contains the sensing elements that are placed across the entire width of an original. The sensing elements, which does not install a color filter, read an original through the Rod Lens Array by turning on red, green, and blue lightemitting diodes (LEDs) alternately. It is not the CIS Board but the Main Board that converts the analog light signal read by the Rod Lens Array into digital signal.

 Rod Lens Array

A number of rod-shaped lenses, which are arranged on the sensing elements, are also placed across the entire width of an original. These lenses read the light reflected from the original that is produced by the light source (LEDs) and pass the information to the sensing elements. Compared to conventional CCD method, this optical system allows the focal length (distance between sensor and image scanned) to be shallow. Therefore, an original to be scanned should be brought close to the document glass. The optical system, in addition, is 1:1, (there is no optical reduction or enlargement) and this results in a scanner offering the solid performance in terms of accuracy.

Figure 2-20. Scanner Mechanism

 LED

Three color LEDs (the three colors being red, green, and blue) illuminate the line to be scanned in the document. Unlike cold cathode fluorescent lamp used in CCD method, using LEDs requires no warm-up time and allows the CIS to be highly power efficient.

Figure 2-21. Scanning Image

OPERATING PRINCIPLES Scanner Mechanism 54

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

1st line 2nd line 1 pixel

Main-scan direction

Sub-scan direction by Scanner Carriage Unit movement

Document

Scanner Carriage Unit

Right side

Left side

Scanner Motor

Scanner Carriage Unit

Normal scan surfaceADF scan surface

Carriage is at the ADF scan position

Normal scan range

ADF Unit

ADF document feed path

2.3.1.2 Scanner Carriage Unit Movement Overview

Scanning image is performed in the main scan direction (=1 line) by the CIS board and in the sub-scan direction (=several lines) combined with Scanner Carriage Unit movement. (refer to the figure below) The CIS board can scan 1 line in main scan direction (parallel to the Scanner Carriage Unit) by one time. When scanning next lines after the second line in sub-scan direction, CR driving moves the Scanner Carriage Unit, and scan the other lines. The scanned data is sent to the control board. The scanned data for “n” lines and “n-1” line are processed consecutively.

Figure 2-23. Scanner Carriage Unit Mechanism

When scanning document fed by the ADF, the scanner carriage moves to the ADF scan

Figure 2-22. Scanner Carriage Unit Movement

position and remains stationary to scan the moving document.

Drive of the Scanner Motor is transferred to the Scanner Carriage Unit by the Scanner Timing Belt. The Scanner Carriage Unit slides in the secondary scanning direction. The Scanner Motor uses a stepping motor and drives using open loop control.

OPERATING PRINCIPLES Scanner Mechanism 55

Figure 2-24. Carriage Position in ADF Scanning

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Status

ADF PE Sensor

Lever Position

Output

Signal Status

Document passing Shielding High

Document not passing

Not shielding Low

Status

ADF DOC Sensor

Lever Position

Output

Signal State

No document Shielding High

Document loaded Not shielding Low

Document Tray

ADF PF Roller

ADF EJ Roller

ADF Retard Roller

ADF LD Roller

ADF Motor

ADF PE Sensor Lever

ADF DOC Sensor Lever

Document Stopper

ADF PE

Sensor

ADF DOC

Sensor

2.4 ADF Mechanism Operating Principle

Stylus CX9300F/CX9400Fax/DX9400F have an ADF (Auto Document Feeder) which enables continuous scanning of the A4, Letter, and Legal size documents (plain paper).

This section explains the ADF mechanism and the document feed operating principles.

2.4.1 ADF Mechanism

The ADF mounted on Stylus CX9300F/CX9400Fax/DX9400F consists of the motors/ rollers and the sensors shown in

After document is loaded inside the ADF, the document is scanned by the stationary CIS at the ADF scan position and then ejected to the paper eject tray located under the document tray.

No. Name Function

1 ADF Motor

2 ADF Retard Roller

3 ADF LD Roller

4 ADF PF Roller Feeds the document during scanning.

5 ADF EJ Roller Ejects the document after scanning.

ADF PE (paper edge) Sensor

Table 2-6.

Table 2-6. ADF Mechanism

Drives the rollers.

Clockwise rotation: Scans documents or ejects paper

Counterclockwise rotation: Loads paper

Picks up a document on the document tray and feeds the document to the ADF LD roller.

Feeds document into the ADF and forwards it to the ADF PF roller while passing the document through the ADF PE sensor.

This sensor consists of the ADF PE sensor lever and a photocoupler and locates near the ADF PF roller. When a document contacts with the ADF PE sensor lever, the sensor lever shields the receiver of the photocoupler and the sensor detects the document.

Table 2-6. ADF Mechanism

No. Name Function

This sensor consists of the ADF DOC sensor lever and a

ADF DOC (document)

Sensor

photocoupler

When a document is not on the document tray, the ADF DOC sensor lever shields the receiver of the photpcoupler. When a document is placed onto the document tray properly, the ADF DOC sensor lever moves to make the receiver open and detects the document.

OPERATING PRINCIPLES ADF Mechanism Operating Principle 56

Figure 2-25. ADF Mechanism

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

ADF LD Roller

ADF DOC Sensor Lever

Document Stopper

Carriage

Relation of Sensor & Sensor Lever

ADF DOC Sensor:Document exists (LOW signal) ADF PE Sensor:No document (LOW signal)

ADF PE Sensor

ADF DOC Sensor

ADF PE Sensor Lever

ADF Retard Roller

ADF PF Roller

Relation of Sensor & Sensor Lever

ADF DOC Sensor:Document exists (LOW signal) ADF PE Sensor: Document exists (HIGH signal)

2.4.2 ADF Document Feed Mechanism

The following explains how the ADF feeds a document to be scanned.

FEED OPERATION (1)

1. When a scan job using the ADF is received with document loaded on the ADF detected by the ADF DOC sensor, the ADF motor starts to rotate in counterclockwise direction.

2. The counterclockwise rotation of the ADF motor lowers the document stopper and the ADF LD roller, and lowers the rotating ADF retard roller to make it contact with the document.

3. The ADF retard roller starts to feed document on the ADF, and feeds the top sheet of the document to the ADF LD roller. If multiple sheets of document are fed at once, the top sheet can be separated from the others by the elevated surface on the ADF frame near the document stopper.

FEED OPERATION (2)

4. After the top edge of the document reaches the lowered ADF LD roller, the document is transported by the ADF LD roller to the ADF PE sensor.

5. When the ADF PE sensor detects the top edge of the document, the ADF motor stops after forwarding the document by a predetermined number of steps. At this time, the top edge of the stationary document contacts with the ADF PF roller that is rotating in the reverse direction.

Figure 2-27. Feed Operation (2)

Figure 2-26. Feed Operation (1)

OPERATING PRINCIPLES ADF Mechanism Operating Principle 57

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

ADF EJ Roller

Relation of Sensor & Sensor Lever

ADF DOC Sensor:No document (HIGH signal) ADF PE Sensor: Document exists (HIGH signal)

ADF PF Roller

Relation of Sensor & Sensor Lever

ADF DOC Sensor:No document (HIGH signal) ADF PE Sensor: No document (LOW signal)

SCAN OPERATION

6. The ADF motor starts to rotate in clockwise direction and turns the ADF PF roller a predetermined number of steps to transport the document to the scanning start position. Then the document is scanned while being transported by the roller.

PAPER EJECT OPERATION

7. When the top edge of the document being scanned reaches the ADF EJ roller, the document transportation is made by both of the ADF PF roller and the ADF EJ roller. When the ADF PE sensor detects the rear edge of the document, the document is forwarded a predetermined number of steps to finish the scanning operation.

8. After the scanning is finished, the ADF EJ roller ejects the document to the paper eject tray.

Figure 2-28. Scan Operation

OPERATING PRINCIPLES ADF Mechanism Operating Principle 58

Figure 2-29. Paper Eject Operation

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

2.5 Electrical Circuit Operating Principles

This section describes the operating principles of C696 main board and C696 PSB board.

The electric circuit of Stylus CX9300F/CX9400Fax/DX9400F consists of the following boards.

 Main Board

 C696 main board

 Power Supply Board

 C696 PSB board

 Panel Board

 C696 PNL/PNL-B board

NOTE: CPU and ASIC is integrated as one chip (IC8) on the Main Board.

2.5.1 Power Supply Board

The power supply board of Stylus CX9300F/CX9400Fax/DX9400F employs the simulated oscillating stimulation flyback converter circuit method, and it supplies +42VDC to the drive line. The application of the output voltage is described below.

Table 2-7. Application of The DC Voltages

Voltage Application

• CR Motor, PF Motor, Scanner Motor, ADF motor

+42VDC

AC voltage input from AC inlet first goes through filter circuit that removes high frequency components and is then converted to DC voltage via the rectifier circuit and the smoothing circuit. DC voltage is then lead to the switching circuit and FET QF1 preforms the switching operation. By the switching operation of the primary circuit, +42VDC is generated and stabilized at the secondary circuit.

• Printhead drive voltage

• Printhead nozzle selector 42V drive voltage

OPERATING PRINCIPLES Electrical Circuit Operating Principles 59

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

2.5.2 C696 Main Board

The logic circuit of the C696 main board consists of the following components.

 Logic line

(CPU-ASIC 2 in 1, SDRAM, FlashROM, etc.)

 Motor control/drive circuit (CR motor/PF motor/  Head control/drive circuit  USB Interface control circuit  Sensor circuit  Complex circuit (RTC circuit, Reset circuit, EEPROM circuit)  FAX circuit

Following describes the major characteristics of the main board.

 Fax function (V.34, V.17, V.29, V.27ter)

Compatible line standards: TIA-968-A for USA, IC CS-03 for Canada, TBR21 for Europe, PSTN01 for Taiwan, AS/ACIF (S002) for Australia, and standards for other countries

 Instant auto recovery function in case of power failure

In case of power failure, the printer automatically turns on when the power is resupplied, and enters a standby state which is ready for receiving fax.

 The main board reduces power consumption by carrying out the following

operations in power saver mode

 Interrupts photocurrent flowing in the optical sensor  Stops the motor drive circuit  Partially stops the ASIC clock  Brings the CPU core into the power save mode  High-efficiency power supply circuit  Stops energizing the printer motor  Stops the head drive circuit

Scanner motor/ADF motor)

2.5.2.1 Major Components on Main Board

The table below lists the major components on the C696 main board.

Table 2-8. Major Components on Main Board

IC Location Function

CPU-ASICSDRAM

(SiP: System in Package)

Flash ROM

RTC

Serial Flash ROM

Motor driver

Head driver

AD converter (AFE)

FAX DSP

Regulator

IC8

IC9

IC10

IC3

IC12

IC2

IC13

IC14

IC101

IC4

IC510

Controls the printer/scanner/ADF/FAX

• Clock frequency: 240MHz (CPU core and its periphery) 96MHz (local SDRAM)

• Includes USB device/host control and card I/F control

64Mbit

• Stores the firmware

• EEPROM (4kbit)

• Reset function

• Timer function

512kbit

• For fax-related settings/log save

Drive IC for the CR, PF, and scanner motors

• Reduces 42V line to 5V

• Reduces 5V line to 3.3V

Drive IC for the ADF motor

Control IC for printhead

Converts an analog data sent from the scanner unit into digital data

FAX modem IC

Reduces 3.3V line to 1.8V

Reduces 5V line to 1.05V

OPERATING PRINCIPLES Electrical Circuit Operating Principles 60

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

SiP

CPU-ASIC-SDRAM

(IC8)

FAX DSP

(IC101)

Flash-ROM

(IC9)

RTC

(IC10)

CN18

C696 Panel Board

USB

(CN12)

CN1

C696 PSB/PSE Board

Motor Driver (IC12)

CN8

CN9

CN10

CR Motor

PF Motor

Scanner Motor

PF Encoder Sensor

PE Sensor

CN11

CN24

Head Driver (IC13)

Q3, Q4

CN5

CN6

Printhead

CN7

CR Encoder Sensor

CN21

Data

Address

Card Slot

(CN14)

Card Slot

(CN15)

CR Contact Module

Converter

(IC14)

CIS Unit

ADF DOC Sensor

ADF PE Sensor

ADF Motor

CN24

Motor

Driver

(IC2)

CN25

CN26

Serial Flash

ROM

(IC3)

USB Host

(CN13)

C696 PNL-B Board

TEL LINE

(CN2)

EXT Port

(CN3)

DAA

(IC1001/1002)

OPERATING PRINCIPLES Electrical Circuit Operating Principles 61

Figure 2-30. C696 Main Board Block Diagram

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

CPU (IC8)

Head driver

(IC13)

Nozzle

Selector IC

+42V

Head Drive Pulse

CN6

CN5

HDAC_D0 HDAC_D1 HDAC_D2 HDAC_D3 HDAC_D4 HDAC_D5 HDAC_D6 HDAC_D7 HDAC_D8 HDAC_D9

HDAC_CLK

PC1

VHV CH SCK SI3_Ma

COM COM

VHV CH COM

COM COM LAT NCHG SI1_Bk SI2_Ye

XHOT/THM

DATA0 DATA1 DATA2 DATA3 DATA4 DATA5 DATA6 DATA7 DATA8 DATA9 LAT

PSAVE

VCC45

4 3 2

1 30 29 28 27 26 25

+3.3V

5 9 7

2 4

11 13

8 6 4 2

18 16

AC21

AD18 AF18 AE16

AE19 AE18 AD16 AD17

AC4

HCH

HSOCLK

HS03

HLAT

NCHG

HS01 HS02

AN0

AC15 AC14 AD14 AC13 AD13 AE13 AF13 AE14 AE15 AD15 AF14

NPNB

PNPB

CN7

1 5 2

2.5.2.2 Printhead Driver Circuit

 Nozzle selector circuit

A print data is converted into serial data by the CPU (IC8). The serial data is

The printhead driver circuit consists of the following two components:

 Head driver circuit

(Head driver IC13 & Wave amplifier transistor Q3, Q4)

 Nozzle selector IC on the printhead driver

The head driver (IC13) generates a basic drive waveform according to the output

divided into three for allocating data to each of the four head columns, and transmitted to the nozzle selector via four signals (HS01 to HS04). The data transmission from the CPU (IC8) to the nozzle selector synchronizes with the LAT signal and SCK clock signal. Nozzles to be used are determined depending on the transmitted data and PZT for the selected nozzles are controlled by the waveform output from the head driver.

signals from CPU (IC8). The basic drive waveform is amplified by the transistors Q3 and Q4 (the amplified one is called drive waveform.) and then transferred to the nozzle selector IC on the Print Head driver board. Print data is converted to serial data by the CPU and then sent to the nozzle selector IC on the printhead driver board. Based on the serial data, the nozzle selector IC determines the nozzles to be actuated. The selected nozzles are driven by the drive waveforms amplified by the transistor Q3 and Q4. Refer to

Figure 2-31 (p.62) for the printhead driver circuit block diagram.

 Head driver circuit

The basic drive waveform is generated in the head driver (IC7) based on the following 13 signal lines output from the CPU (IC8); DATA0-DATA9, LAT, RESET and PSCNT. By the DATA signal output from the CPU, the original data for generating the head drive waveform is written in the memory in the head driver (IC7). The addresses for the written data are determined by DATA0-DATA9 signals. Then, the necessary data is selected from the address and appropriate basic drive waveform is generated. The generated head drive waveform is transmitted to the nozzle selector IC on the printhead driver board through the transistor Q3 and Q4 and applied to the nozzle PZT specified by nozzle selector IC.

OPERATING PRINCIPLES Electrical Circuit Operating Principles 62

Figure 2-31. Printhead Driver Circuit Block Diagram

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

CPU

(IC8)

Motor driver

(IC12)

SCLK1_DCMCU

SDATA1_DCMCU

SLD1_DCMCU

SCLK2_DCMCU

SDATA2_DCMCU

SLD2_DCMCU

ENB1_DCMCU ENB2_DCMCU

CLK4M

RST_DCMCU

PZ4 PZ3 PZ5

DA1

CLK4M

RST_DCMCU

AF5 AF6 AE5 AF7

AE6 AE7

AD5 AE8 AF8 AD6

AA4

AF8 AD6

OUT1A

OUT1B

OUT2A

OUT2B

OUT3A

OUT3B

OUT4A

OUT4B

VOUT1

SW1

FB1

VOUT2

SW2

FB2

SENSE1 SENSE2 SENSE3 SENSE4

GND GND GND GND

43 46

41 38

19 22 17 14

29 30 28

33 32 34

44 40 20 16 6 18 27 42

37 39 35 33

VDD VBB_45 VBB_39 VBB_21 VBB_15

CLK1 DATA1 STB1 CLK2

DATA2 STB2 VREF1 VREF2 VREF3 VREF4

ENB1 ENB2 OSC SLEEP VBB_31

VCP CP1 CP2 GATEREG

8 45 39 21 15

1 11

9 10

47 13 36 35 31 25 23

24 37

31 29 30 27

1 2CR-A

CR-B

1 2PF-A

PF-B

4 2 3 1

BB A A-

CN8

CN9

CR Motor

Scanner

Motor

+5V

+3.3V

+3.3V+42V+3.3V

+42V

CN10

PF Motor

CN26

ADF

Motor

Motor driver

(IC2)

CLK2 DATA2 STB2 VREF3 OSC SLEEP

OUT3A

OUT3B

OUT4A

OUT4B

4 2 3 1

BB A A-

2.5.2.3 Motor Driver Circuit

CR/PF MOTOR DRIVE CIRCUIT

The motor driver (IC12) on the main board drives CR/PF motors. The both motors are DC motor and are controlled by constant current PWM drive method.

Based on the output pulse (signal) from the CR encoder or PF encoder, the CPU (IC8) sets the appropriate drive voltage for the current operation and outputs the value as a special control signal to the motor driver (IC12). Then, based on the signal output from the CPU, the motor driver applies the corresponding motor drive voltage to the CR/PF motor.

When no data has been received for 5 minutes, the CPU sets the motor driver voltage to 0, and turn the motor driver Off to save power.

SCANNER MOTOR DRIVE CIRCUIT

The motor driver (IC12) on the main board drives the scanner motor. Using a PM type stepping motor as the scanner motor, constant current bi-polar drive is achieved. The motor driver IC (IC12) generates a motor drive waveform to control the motor based on signals sent from the CPU (IC8).

When no data has been received for 5 minutes, the CPU sets the motor driver voltage to 0, and turn the motor driver Off to save power.

ADF MOTOR DRIVE CIRCUIT

The motor driver (IC2) on the main board drives the ADF motor. Using a PM type stepping motor as the ADF motor, constant current bi-polar drive is achieved. The motor driver (IC2) generates a motor drive waveform to control the motor based on signals sent from the CPU (IC8).

When no data has been received for 3 minutes, the CPU sets the motor driver voltage to 0, and turn the motor driver Off to save power.

OPERATING PRINCIPLES Electrical Circuit Operating Principles 63

Figure 2-32. Motor Driver Circuit Block Diagram

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

+42V

VDD VI5 VDD2 VEX

GND

14 12

5 4 3 2 9 13 11

CLK

EXO

FRST

RST

+5V +3.3V +3.3V

TCE TCLK TDO TIMDI MNII MRST RESET

G25

F26

F25 G26 G24 G23

F23

RTC

(IC10)

CPU

(IC8)

C11

2.5.2.4 Complex Circuit

A complex circuit that incorporates the reset circuit, EEPROM, and RTC is employed.

RESET CIRCUIT

The RTC IC (IC10) monitors +3.3V and +5V on the logic line and +42V on the drive line. It outputs a reset signal to the CPU (IC8) in the cases described below.

 +3.3V line reset circuit

IC10 monitors 3.3V line through VDD port, and transmits a reset signal to the CPU through FRST port if it detects an abnormal voltage.

 5V line reset circuit

IC10 monitors 5V line through VDD2 port, and transmits a reset signal to the CPU through RST port if it detects an abnormal voltage.

 +42V line reset circuit

IC10 monitors 42V line through VEX port, and transmits a reset signal to the CPU through EXO port if it detects an abnormal voltage.

EEPROM CONTROL CIRCUIT

EEPROM (RTC IC: IC10) is a nonvolatile memory that keeps data written to it even after the power-off. The CPU (IC8) reads data from the EEPROM (IC10) in the poweron sequence, and stores data into the EEPROM in the power-off sequence.

RTC CIRCUIT

By adoption of the large-capacity capacitor, the power-off timer can be backed up for about one week after power-off.

Figure 2-33. RTC Circuit Block Diagram

EEPROM stores the following information.

 Ink counter

(Ink consumption in ink cartridges, Waste ink pad counter, etc.)

 Mechanical settings

(Head ID, Bi-D adjusted settings, USB ID, etc.)

EEPROM is connected to the CPU with the four lines. Each of the lines are used for data transmission as shown below.

 CE : Chip selection signal  CLK: Data synchronization clock pulse  DI: Data to be written at power-off (serial data)  DO : Data to be read at power-on (serial data)

OPERATING PRINCIPLES Electrical Circuit Operating Principles 64

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

EA_CR EB_CR

EA_PF EB_PF

AE10 AF10

AE9 AF9

CPU (IC8)

PZO AN2 PZ2

AIN1

AD10

AB6

AC4

17 15 10 3 14 13

EVDD

ENCA ENCB CGND GND GND N.C

PEV

GND

SNS-IN1 SNS-IN2 SNS-IN3

GND

3 2 1

5 4 3 1

CN5

THM

CN24

Sensor

PF_ENA PF_ENB

EVDD GND GND

+3.3V

CN7

Encoder

Sensor

+3.3V

CN11

Encoder

Sensor

4 2

3 5 1

CN25

ADF PE/DOC Sensor

VDO 2

+3.3V

XHOT

/THM

2.5.2.5 Sensor Circuit

CPU (IC8) on the main board monitors the status of the printer by several sensors. However, unlike the previous product, ASF unit on this printer does not have ASF Sensor. Instead of ASF Sensor, Change Lever and the Clutch mechanism is used to detect ASF home position. (As for the ASF home position detection, refer to

Paper Loading/Paper Feed Mechanism ” (p.45).

 PE Sensor

This sensor is mounted at the right side center of the printer mechanism in order to detect the presence/absence of paper when the paper passes through the Upper Paper Guide.

 Paper Absent: Light emitted from the light-emitting device of the sensor is

received by the light-receiving side of the sensor without interrupted by paper. A LOW signal is output to the CPU.

 Paper Present: Light emitted from the light-emitting device of the sensor is

interrupted by paper. A HIGH signal is output to the CPU.

 CR Encoder Sensor

The sensor consists of the two devices; a transmissive photosensor mounted on the back of the carriage and a linear scale attached along the carriage movement range. Fine black lines are printed on the linear scale in 1/180 inch of the minimum resolution. The photosensor outputs HIGH signal to the CPU each time it reads the black line, and outputs LOW signal each time it reads the non-printed area. The CPU controls the CR motor based on the signals. The carriage unit home position is also detected by the sensor.

 PF Encoder Sensor

The sensor consists of the two devices; a transmissive photosensor mounted on the main board and a rotary scale attached at the left of the PF Roller Unit. Fine black lines are printed on the rotary scale in 1/180 inch of the minimum resolution. The photosensor outputs HIGH signal to the CPU each time it reads the black line, and outputs LOW signal each time it reads the non-printed area. The CPU controls the PF motor based on the signals.

 Thermistor (THM)

The thermistor is directly mounted on the printhead drive board. It monitors the temperature around the printhead and determines a proper head drive voltage according to the detected temperature. This information is fed back to the CPU analog port. When the temperature rises, the head drive circuit lowers the drive voltage, and when the temperature lowers, the head drive circuit rises the drive voltage.

“ 2.2.3

 ADF PE Sensor/ADF DOC Sensor

These sensors are mounted on the ADF Unit in order to detect document loaded on the ADF and position of the document while it is being scanned/transported. See “ 2.4 ADF Mechanism Operating Principle ” (p.56) for details.

The block diagram for the sensor circuit is shown below.

Figure 2-34. Sensor Circuit Block Diagram

OPERATING PRINCIPLES Electrical Circuit Operating Principles 65

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

2.6 FAX Function Operating Principle

This section explains the operating principles of the FAX function of Stylus CX9300F/ CX9400Fax/DX9400F.

2.6.1 Line Connection Function

Stylus CX9300F/CX9400Fax/DX9400F establish connection for faxing by automatic dial-up or responding to call signals.

When sending

When receiving

Note : If a device such as an answering machine connected to an external telephone terminal

TONE DETECTION

The table below shows the tones detected during dialing and operations when the tones are detected.

Dial tone Performs dialing operation. Selectable whether to detect or not

Busy tone Interrupts detecting fax signals ---

FAX SIGNAL DETECTION

When the fax signals are detected after the dialing operation, this product performs sending or polling receiving. The fax signals to be detected are shown below.

CED

V.21flag pattern

Dials the specified number automatically and performs sending/polling receiving operation when the fax signals are detected. If a fax signal cannot be detected, the fax opens the line and performs redialing.

When call signals are detected, the fax responds automatically and performs receiving operation.

connects to the line prior to this product, the fax function monitors the signals on the line and performs receiving operation if the other party is a fax machine. At this time, the device connected to the external telephone terminal is automatically disconnected.

Table 2-9. Detected Tones

Tone Type Operation when detected Setting

Table 2-10. Detected Tones

Tone Type Operations when detected

Performs sending or polling receiving at V.17 or V.34ANSam

2.6.2 FAX Image Storing Function

FAX IMAGE STORAGE

FAX images are coded (monochrome: MMR, color: JPEG) and stored in the image memory as much as possible. The stored FAX images are deleted when the power is turned off or a power failure occurs because the memory is a volatile memory.

When sending

When receiving

When receiving, the received data may be printed without being stored depending on the remaining space of the image memory.

Table 2-12. Saving/Printing Operation Depending on the Remaining Memory Space

All of the received file could be stored and the remaining memory space has not become less than threshold.

The remaining memory space fell below threshold while the second or later page was being stored.

The remaining memory space fell below threshold while the first page was being stored.

Note : If the image memory runs out during storing received images, the receiving is

When sending a monochrome image, the whole image is stored in the memory before establishing the connection. The image is deleted immediately after the sending operation is finished.

Basically, a received image is printed after the whole image is stored in the memory. The received image is not deleted after being printed for the purpose of reprinting, and stored as long as the memory space is available.

Table 2-11. Specifications of Image Memory for FAX Images

Item Value

Memory capacity

(shared with management area)

Maximum page numbers

Maximum file numbers

Remaining Memory Space

terminated with an error.

2MB (used in 1KB/block)

100 pages per file

(Max 3,000 pages)

Sent image: 1 file

Received image: 30 files

Print Start

Timing

After all pages of the file are stored

When the remaining memory space fell below threshold

All pages of the file are stored.

Printed pages may be deleted. (Some pages can be reprinted.)

All pages are not stored.

(All pages cannot be reprinted.)

Saving method for

received image

OPERATING PRINCIPLES FAX Function Operating Principle 66

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Image memory (2MB)

Remaining

memory

space

Threshold of remaining memory space (initial value: 256KB)

Receiving

Deleting

3. The

received FAX images (data)

are deleted from the oldest to make memory space.

2. The remaining memory space fell below threshold (initial value: 256 KB).

1.The received FAX images (data) are stored in the memory.

Data 1Data 2Data 3

Data 3

Data 1Data 2Data 3

Page No. 1

Page No. 2

Page No. 3

Page No. 1

Page No. 2

Page No. 1

Page No. 2

Page No. 3

Page No. 4

Page No. 1

Page No. 2

Page No. 3

Page No. 1

Page No. 2

Page No. 1

Page No. 2

Page No. 3

Page No. 2

Page No. 3

Page No. 1

Page No. 2

Page No. 1

Page No. 2

Page No. 3

Page No. 4

Remaining

memory

space is

below

256KB

DELETING STORED FAX IMAGES

The received FAX images (data) stored in the memory are deleted when the remaining memory space becomes less than preset threshold. If multiple data exist, they are deleted from the oldest by a unit of page.

2.6.3 Communication Function

The fax supports only G3 FAX communication provided by ITU-T.

When sending

When receiving

• When sending monochrome images Performs a line connecting operation after accumulating images.

• When sending color images Performs a line connecting operation without storing images and sends color or monochrome images depending on the capacity of the destination fax machine.

• When performing normal receiving Prints after storing received images in the image memory. If the image memory is insufficient, the storing operation is canceled and printing is started.

• When performing polling receiving Connects to the line and receives color or monochrome images in accordance with the instructions of the destination fax machine.

2.6.4 Print Function

The received images, speed dialing lists, and various reports can be printed. They are stored in the memory within the limits of its capacity and can be reprinted from the newest one.

2.6.5 Save Setting Function

The speed dialing numbers, user’s fax number, and various settings are saved in a nonvolatile memory and maintained their values even when the power is turned off or

in case of power failure.

2.6.6 Data Recording Function

OPERATING PRINCIPLES FAX Function Operating Principle 67

Figure 2-35. Deleting Stored FAX Images (Sample)

This function records the data of such as communication logs or traces of the protocols to use the printing of reports or the like. For the details of communication logs etc., see

Chapter 3 "TROUBLESHOOTING" (p68).

2.6.7 External Telephone Function

This function enables the user to use the device like a TAM (telephone answering machine) connected to the external telephone terminal. While the Stylus CX9300F/CX9400Fax/DX9400F is connected to the telephone line, the external telephone terminal is cut off from the telephone line. Therefore, the device connected to the external telephone terminal has no effects on the quality of the sending/receiving images or the speed of communication.

TROUBLESHOOTING

CHAPTER

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

W A R N I N G

C H E C K

P O I N T

3.1 Overview

This chapter describes how to solve problems.

 Be careful to avoid electric shocks when checking the electrical

circuit boards (C696 MAIN and C696 PSE/PSB boards) while the power is turned on.

 Touching an FET, transistor or heat sink with one hand while

touching a metal part of the mechanism with the other hand could result in an electric shock, so carefully avoid this.

 After initial filling of ink has been repeated several times,

immediate moving or tilting of the printer could result in leaking of ink that has not been completely absorbed by the Waste Ink Pad. When initial filling of ink has been repeated several times, check the ink remaining in the tip of the Waste Ink Tube and the waste ink not absorbed by the Waste Ink Pad before moving the printer.

 Disassembly and reassembly of parts is often required when

identifying the causes of problems. The parts should be disassembled and re-assembled correctly while referring to

“DISASSEMBLY/ASSEMBLY” (p.110) so that the operation

and status of each check item can be correctly verified.

 Some individual part and units may require adjustment once

they are removed or replaced. If removing or replacing parts which have specific instructions for adjustment included in

“DISASSEMBLY/ASSEMBLY” (p.110), be sure to make these

adjustments after repairing the problem location.

3.1.1 Specified Tools

This printer does not require any specified tools for troubleshooting.

3.1.2 Preliminary Checks

Before starting troubleshooting, be sure to verify that the following conditions are all met:

 The power supply voltage must be within the specification limits. (Measure the

voltage at the wall socket.)

 The power code must be free from damage, short circuit or breakage, or miswiring

in the power code.

 The printer must be grounded properly.

 The printer should not be located in a place where it can be exposed to too high or

low temperature, too high or low humidity, or abrupt temperature change.

 The printer should not be located near waterworks, near humidifiers, near heaters

or near flames, in a dusty atmosphere or in a place where the printer can be exposed to blast from an air conditioner.

 The printer should not be located in a place where volatile or inflammable gases

are produced.

 The printer should not be located in a place where it can be exposed to direct rays

of the sun.

 The printer must be placed on a strong and steady level table (without an

inclination larger than five degrees).

 Any vibrating equipment must not be placed on or under the printer.

 The paper used must conform to the specification.

 There is no error in handling of the printer.

 Check the inside of the printer, and remove foreign matters if any, such as paper

clips, staples, bits of paper, paper dust or toner.

 Clean the inside of the printer and the rubber rolls.

TROUBLESHOOTING Overview 69

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

3.2 Troubleshooting

3.2.1 Motor and Sensor Troubleshooting

 Motors

The resistance values for the CR motor and the PF motor are given below, however, the values cannot be used to check the motors status since they are DC motor and the resistance between the electric poles varies. Visually check the motors for abnormal operation and if it is hard to judge, replace the motor.

Table 3-1. Motor resistance and check point

Motor Motor Type Drive Voltage Resistance

CR motor

PF motor 21.2Ω ±10%

Scanner motor

ADF motor PM stepping motor 20.0Ω ± 7%

DC motor with

brush

2-phase, 96-pole

PM stepping motor

DC 42V ± 5%

 Sensors

Table 3-2. Sensor check point

Sensor name Check point Signal level Switch mode

PE Sensor CN24/Pin 1 and 2

ADF PE Sensor CN25/Pin 1 and 5

ADF DOC

Sensor

CN25/Pin 1 and 3

Less than 0.4V Off: No paper

More than 2.4V On: Detect the paper

0V Off: Document not passing

3.3V On: Document passing

0V Off: Detect the document

3.3V On: No document

28.8Ω ± 10%

43.0Ω ± 10%

TROUBLESHOOTING Troubleshooting 70

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

3.3 Error Indications and Fault Occurrence Causes

3.3.1 Error Message List

You can handle most of the troubles with messages/instructions shown on the LCD panel.

Table 3-3. Error Indications and Fault Occurrence Causes

Error Name LCD Message Error Cause Reference

Fatal error (System)

Fatal error (printer mechanism)

Fatal error (Scanner)

Maintenance request (waste ink over flow)

Paper jam error

Ink end error Press the OK button to replace ink cartridges. Ink is out in some I/C.

Incorrect ink cartridge Cannot recognize ink cartridges. Incorrect I/C is set.

Ink cartridge cover open error

Paper out error

Head cleaning (Ink low error)

A printer error has occurred. Turn off the printer, then press On button to turn on. See your documentation.

A scanner error has occurred. See your documentation.

Waste ink pad in the printer is saturated. Contact your dealer to replace it.

Paper jam. Open the scanner unit and remove the paper. Press the Start button to eject the paper inside. See your documentation.

Ink cartridge cover is open. Open the scanner unit and close the ink cartridge cover.

Paper out. Load paper and press the Start button.

Replace ink cartridge before cleaning print head. Head cleaning was attempted in the Ink low status. Table 3-10. (p85)

RAM trouble occurs. System trouble occurs.

Mechanical trouble occurs.

Scanner error occurs.

The waste ink counter exceeds to capacity. Table 3-5. (p79)

Paper stays in the paper path after paper ejection. Table 3-6. (p79)

Ink replacement was attempted with the Ink Cartridge Cover open.

Failure to load paper to print. Table 3-9. (p83)

Table 3-4. (p73)

Table 3-7. (p82)No ink cartridge error Ink cartridges cannot be recognized. No I/C is set.

Table 3-8. (p83)

A device not supported is connected to the port for the

DSC Direct error Cannot recognize the device.

connection of external memory devices. The DSC demands the current larger than mechanical limit.

Table 3-11. (p85)

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 71

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Table 3-3. Error Indications and Fault Occurrence Causes

Error Name LCD Message Error Cause Reference

That memory card is not available with this unit. Or no

Memory card error Cannot recognize the memory card or disk.

image can be found in that card when memory card print is started.

Table 3-12. (p85)

Index sheet error 1 (No index sheet)

Index sheet error 2 (Incorrect marking)

Index sheet error 3 (Incorrect card)

Pre-scanning error (photo)

Double feed error

Communication error -- The printer cannot communicate with the PC properly. Table 3-18. (p88)

ADF paper jam error Remove the paper from the automatic document feeder.

FAX error -- FAX error occurs.

There is no index sheet or it is not positioned correctly. Check it and try again.

Photos are not selected or the ovals are marked incorrectly. Please correct and try again.

The contents of the memory card have

changed. Print a new index sheet and try again.

No photos could be recognized. Make sure the photos are positioned correctly. For details, see your manual.

Multi-page feed error. Remove and reload the paper, then press the Start button.

The direction of order sheet is opposite. No index sheet is recognized correctly.

When there is a mismatch in the content of the order sheet (When it is not marked though the selection is necessary.)

The different card or updated card is found for that sheet.

Photos cannot be recognized. Table 3-16. (p87)

Double feed during double sided printing. Table 3-17. (p87)

The power was turned on with the

document cover opened.

Or paper jammed in the document feeder.

Table 3-13. (p86)

Table 3-14. (p86)

Table 3-15. (p86)

Table 3-19. (p89)

“ 3.4 FAX

Troubleshooting ”

(p.98)

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 72

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Scanner Motor

cable

CN10

Scanner Motor

3.3.2 Troubleshooting by Error Message

The following tables provide troubleshooting procedures. Confirm the error message indicated on the LCD, and verify it in the following list for the corresponding troubleshooting remedy. If some parts need to be replaced or repaired, make sure to follow the procedure given in Chapter 4 “DISASSEMBLY/ASSEMBLY”.

Table 3-4. Check point for Fatal error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

Check point Remedy

1. Check if the Scanner Motor cable is connected to CN10 on the Main Board.

1. Connect the Scanner Motor cable to CN10 on the Main Board.

• Power on

• Anywhere

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 73

The Scanner Unit does not initialize when the power is turned on.

Scanner Motor

2. Check if the coil resistance of the Scanner Motor is about 43Ω by using the tester (refer to Table 3-1).

3. Check if the Scanner Motor Connector Cable is damaged. 3. Replace the Scanner Motor with a new one.

2. Replace the Scanner Motor with a new one.

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Scanner Carriage FFC

CN21

Scanner Carriage Unit

Table 3-4. Check point for Fatal error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

Scanner Carriage

FFC

Check point Remedy

1. Check if the Scanner Carriage FFC is connected to CN21 on the Main Board.

1. Connect the Scanner Carriage FFC to CN21 on the Main Board.

• Power on

• Anywhere

The Scanner Unit does not initialize when the power is turned on.

2. Check if the Scanner Carriage FFC is damaged. 2. Replace the Scanner Carriage FFC with a new one.

1. Check if the Scanner Carriage Unit is damaged. 1. Replace the Scanner Carriage Unit with a new one.

Scanner Carriage

Unit

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 74

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

CR Motor

Connector Cable

CN8

PF Motor

Connector Cable

CN9

Table 3-4. Check point for Fatal error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

Check point Remedy

1. Check if the CR Motor Connector Cable is connected to

CN8 on the Main Board.

1. Connect the CR Motor Connector Cable to CN8 on the Main Board.

• Power on

• Anywhere

When turning on the power, the CR Motor does not operate at all.

When turning on the power, the PF Motor does not operate at all

CR Motor

PF Motor

2. Check if the CR Motor Connector Cable is not damaged. 2. Replace the CR Motor with a new one.

3. Check if the CR Motor operates. 3. Replace the CR Motor with a new one.

1. Check if the PF Motor Connector Cable is connected to CN9 on the Main Board.

1. Connect the PF Motor Connector Cable to CN9 on the Main Board.

2. Check if the PF Motor Connector Cable is not damaged. 2. Replace the PF Motor with a new one.

3. Check if the PF Motor operates. 3. Replace the PF Motor with a new one.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 75

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Compression Spring 2.36

Change Lever

Upper Paper Guide Unit

Table 3-4. Check point for Fatal error according to each phenomenon

Occurrence

timing

CR position

• Power on

• Anywhere

Detailed phenomenon

When turning on the power, the Carriage Unit collides to the Change Lever located to the front side of the printer.

Defective

unit/part name

PF Motor

ASF Unit

Check point Remedy

1. Check if the PF Motor Connector Cable is connected to CN9 on the Main Board.

2. Check if the PF Motor Connector Cable is not damaged. 2. Replace the PF Motor with a new one.

3. Check if the PF Motor operates. 3. Replace the PF Motor with a new one.

1. Check if the Compression Spring 2.36 does not come off in the Change Lever.

1. Connect the PF Motor Connector Cable to CN9 on the Main Board.

1. Replace the ASF Unit with a new one.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 76

The Carriage Unit collides with the Upper Paper Guide Unit when power is turned on.

Upper Paper Guide

Unit

1. Check if the Paper Guide Upper Unit is correctly assembled.

1. Reassemble the Upper Paper Guide Unit to the Main Frame correctly.

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Slit of the CR Encoder Board

CR Scale

CR Encoder BoardEncoder FFC

Table 3-4. Check point for Fatal error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

CR Scale

Check point Remedy

1. Check if the CR Scale does not come off or it properly passes through the slit of the CR Encoder Board.

2. Check if the CR Scale is not damaged or contaminated. 2. Replace the CR Scale with a new one or clean it

1. Reassemble the CR Scale correctly.

* If the problem is not solved, replace the Main

Board with a new one.

completely.

• Power on

• Anywhere

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 77

When turning on the power, the Carriage Unit collides to the right side of the Main Frame.

CR Encoder Board

1. Check if the Encoder FFC is connected to the CR Encoder Board.

2. Check if the Encoder FFC is not damaged. 2. Replace the Encoder FFC with a new one.

3. Check if the CR Encoder Board is not damaged. 3. Replace the CR Encoder Board with a new one.

1. Connect the Encoder FFC to the CR Encoder Board.

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

PF Scale PF Encoder Sensor

CN24

PE Sensor

Connector Cable

Table 3-4. Check point for Fatal error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

Check point Remedy

1. Check if the PF Scale is not damaged or contaminated. 1. Replace the PF Scale with a new one.

• Power on

• Anywhere

• Operation

• Anywhere

The eject rollers are rotating at high speed when power is turned on. (For about 1 cycle.)

The Scanner Carriage Unit does not operate.

A paper feeding sequence failed to feed the paper, but a paper ejection sequence is performed.

PF Scale/PF

Encoder Sensor

Lower Scanner

Housing

ASF Unit

2. Check if the PF Encoder Sensor is not damaged. 2. Replace the PF Encoder Sensor with a new one.

1. Check if the grease is applied enough on the surface of the Guide Rail of the Lower Scanner Housing.

2. Check if the Scanner Carriage Unit is set correctly. 2. Reassemble the Scanner Carriage Unit.

1. Check if the PE Sensor Connector Cable is connected to CN24 on the Main Board.

1. Apply the grease on the surface of the Guide Rail of the Lower Scanner Housing after wiping the old grease with a dry, soft cloth. (Refer to

Chapter 6 “MAINTENANCE” (p.177))

1. Connect the PE Sensor Connector Cable to CN24 on the Main Board.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 78

2. Check if the PE Sensor Connector Cable is not damaged. 2. Replace the ASF Unit with a new one.

3. Check if the PE Sensor is not damaged. 3. Replace the ASF Unit with a new one.

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Paper Back Lever

Extension Spring 6.45

Extension Spring Retard

Backside of ASF Unit

Table 3-5. Check point for the Maintenance request according to each phenomenon

Occurrence

timing

CR position

• Operation

•–

Detailed phenomenon

An error is indicated on the STM or LCD. Waste Ink Pads ---

Defective

unit/part name

Check point Remedy

1. Change the Waste Ink Pads and initialize the Waste Ink Pad Counter. (Refer to Chapter 5

“ADJUSTMENT” (p.167))

Table 3-6. Check point for Paper jam error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

A paper feeding sequence failed to feed the paper, but a paper ejection sequence is performed.

Defective

unit/part name

ASF Unit

Check point Remedy

1. Check if the ASF Unit is properly installed. 1. Install the ASF Unit properly.

2. Check if the Paper Back Lever operates correctly in the paper loading sequence.

2. Set the Extension Spring 6.45 between the ASF Frame and the Paper Back Lever.

• Operation

• Outside HP

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 79

Paper is being resent during paper feeding operation.

ASF Unit

1. Check if the Extension Spring Retard operates correctly in the paper loading sequence.

1. Set the Extension Spring Retard between the Retard Roller Unit and the ASF Frame.

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Star Wheel Holder Assy

Star Wheel Holders

EJ Roller Unit

Table 3-6. Check point for Paper jam error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

Star Wheel Holder

Assy*

Check point Remedy

1. Check if the Star Wheel Holder Assy is correctly assembled.

2. Check if the Star Wheel Holders does not come off. 2. Reassemble the Star Wheel Holders correctly.

1. Reassemble the Star Wheel Holder Assy correctly.

• Operation

•–

Note * : In case that the paper jam error occurs in each operation, the jammed paper contacts the nozzle surface of the Print Head and the Print Head may be damaged.

The top edge of paper does not go through between the EJ Roller Unit and the Star Wheel.

1. Check if the EJ Roller Unit is correctly assembled. 1. Reassemble the EJ Roller Unit correctly.

EJ Roller Unit*

2. Check if the Spur Gear 51.5 is not damaged. 2. Replace the EJ Roller Unit with a new one.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 80

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Upper Paper Guide Unit

Table 3-6. Check point for Paper jam error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

Check point Remedy

1. Check if the Upper Paper Guide Unit is correctly assembled.

1. Reassemble the Upper Paper Guide Unit to the Main Frame correctly.

• Operation

•–

Note * : In case that the paper jam error occurs in each operation, the jammed paper contacts the nozzle surface of the Print Head and the Print Head may be damaged.

The top edge of paper is not loaded to the PF Roller Unit.

Upper Paper Guide

Unit*

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 81

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Memory Chip

Connector

CSIC Board

Head FFC

CSIC Board

CSIC Connectors

Table 3-7. Check point for Ink end / No ink cartridge / Incorrect ink cartridge error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

Ink Cartridge

Check point Remedy

1. Check if Ink Cartridge is properly installed. 1. Install the Ink Cartridge properly.

2. Check if the Memory Chip is not disconnected or not

2. Replace the Ink Cartridge with a new one.

chipped.

• Power on

•Inside HP

After the printer detects that the carriage is at the home position, an error is displayed.

CSIC Board

CSIC Connector

1. Check if the Head FFC is connected to connector on the CSIC Board.

1. Connect the Head FFC to connector on the CSIC Board.

2. Check if the CSIC Board is not damaged. 2. Replace the CSIC Board with a new one.

3. Check if the CSIC Connector is not damaged. 1. Replace the CSIC Board with a new one.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 82

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

LD Roller

Non-adhesive Area

Staples

Cloth moistened

with alcohol

CL Sheet

Adhesive Area

This side down

(Use a post card for

the base sheet)

HopperCompression Spring1.94

Table 3-8. Check point for Ink cartridge cover open error according to each phenomenon

Occurrence

timing

CR position

• Operation

•–

Detailed phenomenon

An error is indicated on the LCD. Ink Cartridge Cover ---

Defective

unit/part name

Check point Remedy

1. Close the Ink Cartridge Cover.

Table 3-9. Check point for Paper out error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

The LD Roller cannot pick up paper although the LD Roller attempt to rotate correctly.

Defective

unit/part name

ASF Unit

Check point Remedy

1. Check if any paper dust is not adhered to the surface of the LD Roller.

1. Set a cleaning sheet in the ASF Unit up side down. Then holding the top edge, try to load the paper from the Printer driver. The micro pearl on the LD Roller surface is removed. To remove severe smear, staple a cloth moistened with alcohol to a post card and clean the roller in the same manner.

• Operation

•–

*If the problem is not solved, replace the ASF

unit with new one.

1. Check if the Hopper operates correctly in the paper loading sequence.

1. Reassemble the Compression Spring 1.94 between the Base Frame and the Hopper.

The Hopper does not operate during the paper loading sequence although the LD Roller rotates to load paper from the ASF

ASF Unit

Unit.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 83

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Extension Spring 0.143

Guide Pin

Clutch

LD Roller Shaft

Compression

Spring 2.36

Change Lever

Table 3-9. Check point for Paper out error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

Check point Remedy

1. Check if the Extension Spring 0.143 does not come off in the Clutch mechanism.

1. Reassemble the Extension Spring 0.143 in the Clutch mechanism.

• Operation

•–

The drive of the PF Motor is not transmitted to the LD Roller Shaft.

ASF Unit

2. Check if the positioning hole of the Clutch does not come off from the guide pin of the LD Roller Shaft.

2. Reassemble the positioning hole of the Clutch on the guide pin of the LD Roller Shaft.

3. Check if the Clutch tooth is not damaged. 3. Replace the ASF Unit with a new one.

4. Check if the Clutch is not damaged. 4. Replace the ASF Unit with a new one.

5. Check if the Compression Spring 2.36 does not come off

5. Replace the ASF Unit with a new one.

in the Change Lever.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 84

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Table 3-9. Check point for Paper out error according to each phenomenon

Occurrence

timing

CR position

• Operation

•–

Detailed phenomenon

The LD Roller is not set to the ASF home position and paper is always loaded from the ASF Unit during the paper loading sequence.

Defective

unit/part name

ASF Unit

Check point Remedy

1. Check if the tip of the Change Lever is not damaged. 1. Replace the ASF Unit with a new one.

Table 3-10. Check point for Head Cleaning error (Ink low error) according to each phenomenon

Occurrence

timing

CR position

• Operation

•–

Detailed phenomenon

Head Cleaning is not carried out. Ink Cartridge

Defective

unit/part name

Check point Remedy

1. Check if the ink remains in the Ink Cartridge. 1. Replace the Ink Cartridge with a new one.

2. Check if the Ink Cartridge can be used by installing it to other printer.

2. Replace the Ink Cartridge with a new one.

Table 3-11. Check point for DSC Direct error according to each phenomenon

Occurrence

timing

CR position

• Operation

•–

Detailed phenomenon

The Digital Camera (as a USB device) cannot be recognized and an error is indicated.

Defective

unit/part name

USB Cable 1. Check if the USB Cable is damaged. 1. Replace the USB Cable with a new one.

Digital Camera

2. Confirm whether the digital camera is compatible with the printer.

Check point Remedy

2. Replace the digital camera with a compatible one.

Table 3-12. Check point for Memory Card error according to each phenomenon

Occurrence

timing

CR position

• Operation

•–

Detailed phenomenon

The Memory Card cannot be recognized and an error is indicated.

Defective

unit/part name

Memory Card

Main Board Unit

Check point Remedy

1. Check if the Memory Card is compatible with the printer.

2. Check if the Memory Card is damaged. 2. Replace the Memory Card with a new one.

1. Check if the Memory Card slot pins on the Main Board is bent or broken.

1. Replace the Memory Card with a compatible one.

1. Replace the Main Board Unit with a new one.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 85

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Document Glass

Table 3-13. Check point for Index Sheet 1 error (No index Sheet) according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

Document Cover 1. Check if the Document Cover is open. 1. Close the Document Cover.

Check point Remedy

• Operation

•–

Occurrence

timing

CR position

• Operation

•–

Occurrence

timing

CR position

• Operation

•–

This error occurs when attempting to print using the Index Sheet.

Table 3-14. Check point for Index Sheet error 2 (Incorrect marking) according to each phenomenon

Detailed phenomenon

This error occurs when attempting to print using the Index Sheet.

Table 3-15. Check point for Index Sheet error 3 (Incorrect card) according to each phenomenon

Detailed phenomenon

This error occurs when attempting to print using the Index Sheet.

Index Sheet

Scanner Housing

Upper

Defective

unit/part name

Index Sheet

Defective

unit/part name

Index Sheet

Memory Card

1. Check if the Index Sheet is set in the wrong way. 1. Set the Index Sheet correctly.

2. Check if the Index Sheet’s standard position is clean. 2. Reprint the Index Sheet.

1. Check if the Document Glass is clean. 1. Clean the Document Glass.

Check point Remedy

1. Check if the mark of the Index Sheet has been properly marked out.

Check point Remedy

1. Check if the Index Sheet was printed from the inserted Memory Card.

1. Check if the Memory Card storing the Index Sheet data is inserted.

2. Check if the Memory Card is damaged. 2. Replace the Memory Card with a new one.

1. Mark it out properly.

1. Change the Index Sheet to the one printed from the inserted Memory Card.

1. Insert Memory Card storing the Index Sheet data.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 86

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Extension Spring Retard

Backside of ASF

Paper Back Lever

Extension Spring 6.45

Table 3-16. Check point for Pre-scanning error (photo) according to each phenomenon

Occurrence

timing

CR position

• Operation

•–

Detailed phenomenon

No photos cannot be recognized and an error is indicated.

Defective

unit/part name

Photo

Check point Remedy

1. Check if the photo is set correctly. 1. Set the photo correctly.

Table 3-17. Check point for Double feed error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

Check point Remedy

1. Check if the Extension Spring Retard operates correctly in the paper loading sequence.

1. Set the Extension Spring Retard between the Retard Roller Unit and the ASF Frame.

• Operation

•–

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 87

After both surfaces were printed, the paper was ejected but an error is displayed.

ASF Unit

2. Check if the Paper Back Lever operates correctly in the paper loading sequence.

2. Set the Extension Spring 6.45 between the ASF Frame and the Paper Back Lever.

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

CN1

Panel FFC

CN1

Power Supply

Unit Cable

Power Supply Unit

Power Supply

Unit Cable

Table 3-18. Check point for Communication error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

Check point Remedy

1. Check if the Panel FFC is connected to CN1 on the Panel Board.

1. Connect the Panel FFC to CN1 on the Panel Board.

• Power on

• Anywhere

• Power on

• Anywhere

When turning on the power, the printer does not operate at all.

Panel Unit

Power Supply Unit

2. Check if the Panel FFC is not damaged. 2. Replace the Panel FFC with new one.

3. Check if the Panel Board is not damaged. 3. Replace the Panel Board with new one.

1. Check if the Power Supply Unit Cable is connected to CN1 on the Main Board.

2. Check if the Power Supply Unit Cable/Power Supply Unit is not damaged.

1. Connect the Power Supply Unit Cable to CN1 on the Main Board.

2. Replace the Power Supply Unit with a new one. * If the problem is not solved, replace the Main

Board with new one.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 88

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Panel FFC

CN12

Table 3-18. Check point for Communication error according to each phenomenon

Occurrence

timing

CR position

• Power on

•–

Detailed phenomenon

When turning on the power, the power on sequence is performed correctly. But, when any printer job is sent to the printer, a communication error is indicated with STM3.

Defective

unit/part name

USB Cable

Main Board Unit

Check point Remedy

1. Check if the USB Cable is connected between the printer and the PC.

1. Check if an correct model name is stored into the address of the EEPROM on the Main Board.

2. Check if the Panel FFC is connected to CN12 on the Main Board.

1. Connect the USB Cable to the printer and the PC.

1. Use the Adjustment Program to write the correct value to the EEPROM address.

2. Connect the Panel FFC to CN12 on the Main Board.

Table 3-19. Check point for ADF Paper Jam error according to each phenomenon

Occurrence

timing

CR position

• Power on

•–

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 89

After turning on the power and the initialization process completes, an error is indicated on the LCD panel.

Detailed phenomenon

Defective

unit/part name

ADF Cover Assy

Check point Remedy

1. Check if the ADF Cover Assy is opened. 1. Close the ADF Cover Assy.

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

ADF Sensor Cable

CN25

ADF Frame Assy

ADF PE Sensor Lever

ADF PF Roller

Spur Gear 10

Table 3-19. Check point for ADF Paper Jam error according to each phenomenon

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

ADF PE Sensor

Check point Remedy

1. Check if the ADF Sensor Cable is connected to CN25 on the Main Board.

1. Connect the ADF Sensor Cable to CN25 on the Main Board.

2. Check if the ADF Sensor Cable is damaged. 2. Replace the ADF Frame Assy with a new one.

1. Check if the ADF PE Sensor Lever is deformed or

1. Replace the ADF Frame Assy with a new one.

damaged.

• Operation

• Before ADF PF Roller

The document is fed, but the reading process does not starts, and an error is indicated.

ADF PE Sensor

Lever

1. Check if the Spur Gear 10 is correctly attached to the

1. Attach the Spur Gear 10 correctly.

ADF PF Roller.

ADF PF Roller

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 90

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Extension Spring Retard

Backside of ASF Unit

Paper Back Lever

Extension Spring 6.45

3.3.3 Superficial Phenomenon-Based Troubleshooting

This section explains the fault locations of the error states (print quality and abnormal noise, ADF/Scanner’s malfunctions) other than the error states in the previous section.

 Table 3-20. Check point for the error that multiple sheets of paper are always loaded without error messages (p.91)

 Table 3-21. Check point for the abnormal noise (p.92)

 Table 3-22. Check point for the defective scanned image quality (p.92)

 Table 3-23. Check point for the ADF’s malfunctions (p.93)

 Table 3-24. Check point for the defective printing quality (p.93)

Table 3-20. Check point for the error that multiple sheets of paper are always loaded without error messages

Occurrence

timing

CR position

Detailed phenomenon

Defective

unit/part name

Check point Remedy

1. Check if the Extension Spring Retard operates correctly in the paper loading sequence.

1. Set the Extension Spring Retard between the Retard Roller Unit and the ASF Frame.

• Operation

•–

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 91

The LCD and STM3 are not indicating error conditions. But, multiple sheets of paper are always loaded from the ASF Unit.

ASF Unit

2. Check if the Paper Back Lever operates correctly in the paper loading sequence.

2. Set the Extension Spring 6.45 between the ASF Frame and the Paper Back Lever.

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Compression

Spring 0.25

ADF Pressing Plate

Table 3-21. Check point for the abnormal noise

Occurrence

timing

CR position

• Anytime

•Anywhere

Detailed phenomenon

The abnormal noise occurs at the first power on timing and during each operation although the printing operation is performed.

The Carriage Unit collides to the Upper Paper Guide Unit during each operation.

Defective

unit/part name

Carriage Unit

ASF Unit

Upper Paper Guide

Unit

Check point Remedy

1. Check if the grease on the Carriage Path is sufficient. 1. Wipe off the remaining grease on the Carriage path and lubricate it on its frame.

1. Check if the Change Lever moves smoothly. 1. Replace the ASF Unit with a new one.

1. Check if the Upper Paper Guide Unit is attached

securely. (check if it interferes with the Carriage Unit)

1. Reassemble the Upper Paper Guide to the Main Frame.

Table 3-22. Check point for the defective scanned image quality

Print Quality

State

Detailed phenomenon

There are dusts or the like on the Document Glass. (white dots appear on the scanned image)

There are dusts or the like on the LED inside the Rod Lens Array. (vertical stripes appear on the scanned image)

The LED of Scanner Carriage Unit does not light up.

Defective

unit/part name

Upper Scanner

Housing

Scanner Carriage

Unit

Scanner Carriage

Unit

Check point Remedy

1. Check if there is any foreign material on the Document Glass.

1. Check if there is not foreign material on the LED. 1. Remove the foreign material from the

1. Check if the LED lights up. 1. Replace the Scanner Carriage Unit with a new

1. Check if the Compression Spring 0.25 does not come off.

1. Remove the foreign material from the Document Glass. (Refer to Chapter 6

“MAINTENANCE” (p.177).)

Document Glass (blow away the dusts).

one.

1. Install the Compression Spring 0.25 properly.

• Scanned image is not clear.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 92

The quality of the scanned image using ADF is poor.

ADF Pressing

Plate

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

ADF Driven Roller

Compression Spring 6.28

ADF Driven Roller

Seal rubber part

Compression

Spring 1.67

Table 3-23. Check point for the ADF’s malfunctions

Occurrence timing document position

• At the start of

scanning

• Document support

Detailed phenomenon

The document is set on the ADF, but the scanning operation does not start.

Defective

unit/part name

ADF DOC

Sensor

Check point Remedy

1. Check if the ADF DOC Sensor Lever is damaged.

1. Check if the Compression Spring 6.28 does not come off.

1. Replace the ADF Frame Assy with a new one.

1. Install the Compression Spring 6.28 properly.

• At the end of

scanning

• Near the Paper

eject tray

Print Quality State Detailed phenomenon

• Dot missing and mixed colors

The paper eject operation does not complete after the scanning, and the document is not ejected completely.

Ink is scarcely ejected to the Cap from the Printhead.

Ink is ejected to the Cap from the Print Head, but the printer does not recover from the error after cleaning or ink change.

ADF Driven Roller

Table 3-24. Check point for the defective printing quality

Defective

unit/part name

1. Check if there is not any foreign material/damage around the seal rubber part on the Cap Unit.

Ink System Unit

(Cap Unit)

2. Check if the Compression Spring 1.67 is correctly mounted on the Cap Unit.

1. Check if it returns to normal by performing CL operation

Print Head

Cleaner Blade

Main Board 1. Check if the Main Board is not damaged. 1. Replace the Main Board with a new one.

or replacing the Ink Cartridge.

2. Check if the Print Head is not damaged. 2. Replace the Print Head with a new one.

1. Check if the Cleaner Blade does not have paper dust or bending.

Check point Remedy

1. Remove the foreign material around the seal rubber parts carefully.

2. Replace the Ink System Unit with a new one.

1. Perform CL operation and the Ink Cartridge replacement specified times. If it doesn’t work, change the Print Head with a new one.

1. Replace the Ink System Unit with a new one.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 93

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Print Head

Connector

CN6 CN7

CN5

Head

FFC

CR movement

direction

Table 3-24. Check point for the defective printing quality

Print Quality State Detailed phenomenon

Defective

unit/part name

Check point Remedy

• White streak / abnormal discharge

• White streak / color unevenness occurrence

Ink is ejected to the Cap from the Print Head, but printing is not done at all after cleaning or ink change, or abnormal discharge occurs.

Vertical banding appears against the CR movement direction. And, it looks like uneven printing.

[Note] If the problem is not solved, replace the

CR Motor with a new one.

1. Check if the Head FFC is securely connected to the Print Head Connectors and the Main Board Connectors (CN5,

1. Connect the Head FFC to the Print Head and the Main Board Connectors.

CN6, and CN7).

Head FFC

2. Check if the Head FFC is not damaged. 2. Replace the Head FFC with a new one.

Print Head

1. Check if it returns to normal by performing CL operation or replacing the Ink Cartridge.

1. Perform CL operation and the Ink Cartridge replacement specified times. If it doesn’t work, change the Print Head with a new one.

Main Board Unit 1. Check if the Main Board is not damaged. 1. Replace the Main Board Unit with a new one.

Adjustment

1. For printing in the Bi-D mode, check if Bi-D Adjustment has been performed properly.

1. Perform Bi-D Adjustment to correct print start timing in bi-directional printing. (Refer to

Chapter 5 “ADJUSTMENT” (p.167).)

1. Check if the Nozzle Check Pattern is printed properly. 2. Perform Head Cleaning and check the Nozzle Check Pattern. (Refer to Chapter 5

Print Head

“ADJUSTMENT” (p.167).)

If the problem is not solved, replace the Print Head with a new one.

1. Check if there is any foreign material on the Carriage

path.

1. Remove foreign material from surface of the Carriage path.

2. Check if the Main Frame is deformed. 2. Replace the Main Frame with a new one.

Main Frame

3. Check if the grease is enough on the Carriage path of the Main Frame.

3. After wiping the grease G-71 on the Carriage path with a dry, soft cloth, coat it with grease. (Refer to Chapter 6 “MAINTENANCE”

(p.177).)

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 94

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

CR movement

direction

PF Roller Unit

Table 3-24. Check point for the defective printing quality

Print Quality State Detailed phenomenon

Defective

unit/part name

Check point Remedy

• White streak / color unevenness occurrence

Micro banding appears horizontally against the CR movement direction and it appears with the same width.

[Note] If the problem is not solved, replace the

PF Motor with a new one.

The Star wheel mark against the CR movement direction.

Printer driver & exclusive paper

Print Head

PF Roller Unit

1. Check if the suitable paper is used according to the printer driver setting.

1. Check if the Nozzle Check Pattern is printed correctly. 1. Perform the Head Cleaning and check the

1. Check if there is not any foreign material on the surface of the PF Roller Unit.

2. Check if the PF Roller Unit is not damaged. 2. Replace the PF Roller Unit with a new one.

1. Check if the Star Wheel Holder does not come off. 1. Reassemble the Star Wheel Holder correctly.

2. Check if the surface of the Star Wheel Holder Assy is flat. 2. Replace the Star Wheel Holder Assy with a new

1. Use the suitable paper according to the printer driver setting.

Nozzle Check Pattern. (Refer to Chapter 5

“ADJUSTMENT” (p.167).)

If the problem is not solved, replace the Print Head with a new one.

1. Clean the surface of the PF Roller Unit carefully with the soft cloth.

one.

Star Wheel Holder

Assy

Printing is blurred.

Printer driver & exclusive paper

Print Head

1. Check if the suitable paper is used according to the printer driver setting.

1. Check if the correct Head ID is stored into the EEPROM by using the Adjustment Program.

1. Use the suitable paper according to the printer driver setting.

1. Input 16-digit code of the Head ID into the EEPROM by using the Adjustment Program.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 95

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

LD Roller

Front Paper Guide Unit

Porous Pad Front Paper Guide

Table 3-24. Check point for the defective printing quality

Print Quality State Detailed phenomenon

Defective

unit/part name

Check point Remedy

• Print start position slip

• Ink stain of paper

The printing operation is correctly performed. But, the top margin is insufficient than usual one.

Ink stain occurs at the back, top edge or bottom edge of the print paper.

1. Check if any paper dust is not adhered to the surface of the LD Roller.

ASF Unit

1. Check if the Front Paper Guide Unit is free from ink stain.

Front Paper Guide

2. Check if heaps of ink are not formed on Porous Pad Front Paper Guide.

EJ Roller Unit 1. Check if the EJ Roller Unit is free from ink stain. 1. Clean the EJ Roller Unit with a soft cloth.

PF Roller Unit 1. Check if the PF Roller Unit is free from ink stain. 1. Clean the PF Roller Unit with a soft cloth.

1. Set a cleaning sheet in the ASF up side down. Then holding the top edge, try to load the paper from the Printer driver. The micro pearl on the LD Roller surface is removed. To remove severe smear, staple a cloth moistened with alcohol to a post card and clean the roller in the same manner. As for the cleaning sheet, refer to

“ Check point for Paper out error according to each phenomenon ” (p.83).

* If the problem is not solved, replace the ASF

Unit with a new one.

1. Clean the Front Paper Guide Unit with a soft cloth.

2. Replace the Front Paper Guide Assy with a new one.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 96

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Star Wheels

Table 3-24. Check point for the defective printing quality

Print Quality State Detailed phenomenon

Defective

unit/part name

Check point Remedy

• Ink stain of paper

Ink sticks to other than the print area of the paper, resulting in contamination.

Print Head

Upper Paper Guide

Unit

Star Wheel Holder

Assy

1. Check if the Print Head Cover does not have the ink drop. 1. Clean the Print Head Cover carefully with a soft cloth.

1. Check if the Upper Paper Guide Unit is free from ink

stain.

1. Check if the Star Wheels is free from ink stain. 1. Clean the Star Wheels with a soft cloth.

1. Clean the Upper Paper Guide Unit with a soft cloth.

TROUBLESHOOTING Error Indications and Fault Occurrence Causes 97

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Item Information

Communication start date / time

Year/month/day/hour/minute

Communication type

Sending/receiving/polling reception

Communication ID

Sending/polling reception:

• Destination name of speed dial (first 20 characters)

• Telephone number (last 20 characters)

• Destination fax ID (20 characters)

Receiving:

• Destination fax ID (20 characters)

Airtime Hour/minute/second

Communication pages

0 to 100

Communication result

Common:

Normal/cancel/error code

Sending/polling reception:

No dial tone detected/No fax signal detected/Busy tone detected

C H E C K

P O I N T

Item Information

Communication start date / time

Year/month/day/hour/minute

Communication type

Sending/receiving/polling reception

Communication ID

Sending/polling reception:

• Destination name of speed dial (first 20 characters)

• Telephone number (last 20 characters)

• Destination fax ID (20 characters)

Receiving:

• Destination fax ID (20 characters)

Airtime Hour/minute/second

Communication pages

0 to 100

Communication result

Common:

Normal/cancel/error code

Sending/polling reception:

No dial tone detected/No fax signal detected/Busy tone detected

Diagnosing code 10 bytes

Diagnosing code

The latest 43 commands/responses*

• Time stamp

• Sending / receiving

• Command /response code (See Table 3-28. Command/Response

Code (p.100))

• FCF/FIF (first 33 octets).

3.4 FAX Troubleshooting

3.4.1 FAX Log

When an error related to fax occurs, it is not only indicated on the LCD but also saved as a log file. The error code is recorded in it, and according to this log the contents of the error can be confirmed

Table 3-25. FAX Log (1)

Log Name Description

Latest log (Last Transaction)

Communication log (Fax Log)

Power failure log (Fax Log)

TROUBLESHOOTING FAX Troubleshooting 98

The latest communication log of sending / polling reception

The following information is stored.

Note * : For error codes, see Table 3-27. Error Code List

The information stored in this log is the same as the

(p.99).

communication log. However, since the airtime is “Unknown” in this case, the result of it is recorded as “power failure”.

Save

Destination

Nonvolatile memory

The communication log is not stored under the following conditions:  When the sending operation is canceled while storing B&W

image or waiting for redialing.

 In the case of a power failure during the operation of sending/

polling reception including waiting status for redial, or during receive operation.

 When the receiving operation is canceled before the fax signal is

detected.

 If the fax signal is not detected during receiving operation.

Table 3-26. FAX Log (2)

Log Name Description

The following information of the latest communication is stored.

Protocol trace

Note * : If a large amount of FIF is received, the recorded

command/response may be less than 43.

Save

Destination

Volatile memory

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

 Error codes

Table 3-27. Error Code List

Error Code

(HEX)

000

C000 Successful completion (Color) Complete OK Color

400 Communication error Communication error Error code

401 Communication error Communication error Error code

402 Communication error Communication error Error code

403 Communication error Communication error Error code

404 Communication error Communication error Error code

405 Communication error Communication error Error code

407 Communication error Communication error Error code

408 Communication error Communication error Error code

409 Communication error Communication error Error code

410 Communication error Communication error Error code

412 Communication error Communication error Error code

416 Communication error Communication error Error code

417 Communication error Communication error Error code

418 Communication error Communication error Error code

420

421 Communication error Communication error Error code

422 Communication error Communication error Error code

427 Communication error Communication error Error code

433 Communication error Communication error Error code

434 Communication error Communication error Error code

436 Communication error Communication error Error code

459 Communication error Communication error Error code

490 Communication error Communication error Error code

494 Communication error Communication error Error code

495 Communication error Communication error Error code

496 Communication error Communication error Error code

501 Communication error Communication error Error code

502 Communication error Communication error Error code

503 Communication error Communication error Error code

504 Communication error Communication error Error code

Phenomenon LCD Display Print Example

Successful completion (Monochrome)

Fax signal was not detected during receive operation. (The call was a telephone call)

Complete OK

Not displayed ---

Table 3-27. Error Code List

Error Code

(HEX)

505 Communication error Communication error Error code

540 Communication error Communication error Error code

541 Communication error Communication error Error code

542 Communication error Communication error Error code

543 Communication error Communication error Error code

544 Communication error Communication error Error code

550 Communication error Communication error Error code

554 Communication error Communication error Error code

620 Communication error Communication error Error code

621 Communication error Communication error Error code

623 Communication error Communication error Error code

624 Communication error Communication error Error code

630

631 Communication error Communication error Error code

632 Communication error Communication error Error code

633 Communication error Communication error Error code

634

637

638

700

706 System error System Error Error code

709 Communication error Communication error Error code

815 Communication error Communication error Error code

870 The image memory is full Memory Full Memory Full

871

873 Communication error Communication error Error code

874 Communication error Communication error Error code

875 Communication error Communication error Error code

880 System error System Error Error code

881 System error System Error Error code

882 System error System Error Error code

Phenomenon LCD Display Print Example

A busy tone was detected after dialing

A fax signal was not detected for a given length of time after dialing

A dial tone was not detected before dialing

A power failure occurred during communication

The communication was canceled by an operation

The maximum number of files was exceeded

Talking

(Line Busy)

No Answer No Answer

No Dial Tone No Dial Tone

Not displayed Power Fail

Canceled Canceled

Error code Error code

Talking

(Line Busy)

TROUBLESHOOTING FAX Troubleshooting 99

EPSON Stylus CX9300F/CX9400Fax/DX9400F Revision A

Table 3-27. Error Code List

Error Code

(HEX)

883 System error System Error Error code

884 System error System Error Error code

928

F0B Communication error Communication error Error code

F1E Communication error Communication error Error code

F20 Communication error Communication error Error code

F21 System error System Error Error code

F23 Communication error Communication error Error code

F24 Communication error Communication error Error code

F25 Communication error Communication error Error code

F27 System error System Error Error code

F28 System error System Error Error code

F29 Communication error Communication error Error code

F2A Communication error Communication error Error code

F2B No image data for reprint exists No Image ---

F2F System error System Error Error code

F3A Communication error Communication error Error code

F51 System error System Error Error code

F57 Communication error Communication error Error code

F58 Communication error Communication error Error code

F59 System error System Error Error code

F60 A scanner fatal error occurs

F61 A printer fatal error occurs

F62 Reserved --- Error code

F63

F64

Phenomenon LCD Display Print Example

Collision (A call signal was detected when shifting to dial operation)

Reserved (ADF misfeed or paper jam occurred)

The memory for printing received image is full

Not displayed ---

See Table 3-3. Error

Indications and Fault

Occurrence Causes

(p.71)

See Table 3-3. Error

Indications and Fault

Occurrence Causes

(p.71)

--- Error code

Error code Error code

Error code

 Command/response code

Table 3-28. Command/Response Code

Command/

response code

DIS 80 - Digital Identification Signal

CSI 40 - Called Subscriber Identification

NSF 20 - Non-Standard Facilities

DTC 81 - Digital Transmit Command

CIG 41 - CallInG subscriber identification

NSC 21 - Non-Standard facilities Command

PWD C1 - PassWorD

SEP A1 - Selective Polling

Reserved (PSA) 61 - Polled SubAddress

Reserved (CIA) E1 - Calling subscriber Internet Address

Reserved (ISP) 11 - Internet Selective Polling address

DCS 82 - Digital Command Signal

TSI 42 - Transmitting Subscriber Identification

NSS 22 - Non-Standard facilities Set-up

SUB C2 - SUBaddress

SID A2 - Sender IDentification

TRN E6 - Training

TCF F0 - Training Check

CTC 12 - Continue To Correct

Reserved (TSA) 62 - Transmitting Subscriber internet Address

Reserved (IRA) E2 - Internet Routing Address

CFR 84 - ConFirmation to Receive

FTT 44 - Failure To Train

CTR C4 - Response for Continue To correct

Reserved (CSA) 24 - Called Subscriber internet Address

EOM 8E - End Of Message

MPS 4E - MultiPage Signal

EOP 2E - End Of Procedure

PRI-EOM 9E - Procedure Interrupt-End Of Message

PRI-MPS 5E - Procedure Interrupt-MultiPage Signal

PRI-EOP 3E - Procedure Interrupt-End Of Procedure

Reserved (EOS) 1E - End Of Selection

PPS-EOM BE 8E Partial Page Signal-End Of Message

PPS-MPS BE 4E Partial Page Signal-MultiPage Signal

FCF value (HEX)

(LSB first: X=0)

First Second

Content

TROUBLESHOOTING FAX Troubleshooting 100

EPSON CX9300F, CX9400Fax, DX9400F Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

PRODUCT DESCRIPTION

1.1 Features

1.2 Printing Specifications

1.2.1 Basic Specifications

1.2.2 Ink Cartridge

1.2.3 Print Mode

1.2.4 Supported Paper

1.2.5 Printing Area

1.3 Scanner Specifications

1.3.1 Scanning Range

1.4 General Specifications

1.4.1 Electrical Specifications

1.4.2 Environmental Conditions

1.4.3 Durability

1.4.4 Acoustic Noise

1.4.5 Safety Approvals (Safety standards/EMI)

1.5 Interface

1.5.1 USB Interface

1.5.2 FAX Interface

1.5.3 Memory Card Slots

1.6 Control Panel

1.6.1 Operation Buttons & LEDs

1.6.2 Control Panel Functions in Each Mode

1.6.2.1 Control Panel Functions

1.6.2.2 Control Panel Power Saver Mode

1.7 Specification for Each Function

1.7.1 Stand-alone Copy Function

1.7.1.1 Supported Paper and Copy Mode

1.7.1.2 Stand-alone Copy Menu

1.7.1.3 Relation Between Original and Copy

1.7.1.4 Copy Speed

1.7.2 Memory Card Direct Print Function

1.7.2.1 Supported Paper and Print Mode

1.7.2.2 Supported File Type and Media Type

1.7.2.3 Automatic Detection of Images in Memory Card

1.7.2.4 Specifications for Handling Image Data

1.7.2.5 Memory Card Direct Print Menu

1.7.2.6 Makes Prints from Index Sheet Function

1.7.2.7 Print Layout

1.7.3.1 Available DSC

1.7.3.2 Print Settings Available from DSC

1.7.3.3 General Operation Procedure

1.7.3.4 Operating Specifications during Connecting DSC

1.7.3.5 EXT.I/F (USB Host) Specifications for Connecting DSC

1.7.4 Reprint/Restore Photos Function

1.7.4.1 Supported Paper Type and Print Mode

1.7.4.2 Reprint/Restore Photos Menu

1.7.4.3 How to Place Silver Halide Pictures

1.7.5 Setup Mode

1.7.5.1 Ink Levels

1.7.5.2 Nozzle Check

1.7.5.3 Head Cleaning

1.7.5.4 Change Ink Cartridge

1.7.5.5 LCD Brightness

1.7.5.6 Display Format

1.7.5.7 PictBridge Setup

1.7.5.8 Head Alignment

1.7.5.9 FAX Settings

1.7.6 FAX Function

1.7.6.1 Basic Specifications

1.7.6.2 Supported Functions

OPERATING PRINCIPLES

2.1 Overview

2.1.1 Printer Mechanism

2.1.2 Motors & Sensors

2.2 Printer Mechanism Operating Principle

2.2.1 Printhead

2.2.1.1 Printing Process

2.2.1.2 Printing Method

2.2.2 Carriage Mechanism

2.2.2.1 CR Motor Control

2.2.2.2 Carriage Home Position Detection

2.2.3 Paper Loading/Paper Feed Mechanism

2.2.3.1 Paper Loading Mechanism (ASF Unit)

2.2.3.2 Paper Feed Mechanism

2.2.4 Ink System Mechanism