Epson colour 640 User Manual

Printer Basics

CPD-6967

How To Order EPSON Ink and Paper

To order EPSON ink cartridges, paper and other printing media, contact your dealer or call EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral.

Here are the EPSON media and ink cartridges you can order:

Media name Size Part number

EPSON 360 dpi Ink Jet Paper Letter S041060

EPSON High Quality Ink Jet Paper Letter S041111

EPSON Photo Quality Ink Jet Paper Letter S041062

EPSON Photo Quality Glossy Paper Letter S041124

EPSON Photo Quality Glossy Film Letter S041072

EPSON Photo Paper 4 x 6 S041134

EPSON Ink Jet Transparencies Letter S041064

EPSON Photo Quality Ink Jet Cards A6 (4.1 x 5.8 inches) S041054

EPSON Ink Jet Note Cards A6 (4.1 x 5.8 inches) S041147 (with envelopes)

EPSON Photo Stickers Kit A6 (includes software) S041144-KIT EPSON Photo Stickers Refill A6 S041144

EPSON Iron-On Cool Peel Letter S041153/S041155 Transfer Paper

EPSON Photo Quality Self A4 S041106 Adhesive Sheets

A4 S041059

A4 S041117

A4 S041061 Legal S041067

A4 S041126

A4 S041071 A6 (4.1 x 5.8 inches) S041107

Letter S041141 A4 S041104 Panoramic, pre-cut, 8.3 x 23.4 inches S041145

A4 S041063

8 x 10 S041122

Ink cartridge Part number

Black ink cartridge S020187 Color ink cartridge S020191

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers.

Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.

SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.

EPSON and EPSON Stylus are registered trademarks and Micro Piezo is a trademark of SEIKO EPSON CORPORATION.

SoundAdvice is a service mark and PhotoEnhance and EPSON FaxAdvice are trademarks of Epson America, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.

The ENERGY STAR emblem does not represent EPA endorsement of any product or service.

FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures.

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Reorient or relocate the receiving antenna.

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Increase the separation between the equipment and receiver.

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Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

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Consult the dealer or an experienced radio/TV technician for help.

WARNING

The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC Certification of this device and may cause interference levels which exceed the limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

For Canadian Users

This Class B digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel brouilleur du Canada.

Contents

Introduction1

Welcome 1 About Your Documentation 2 Warnings, Cautions, Notes, and Tips 2 System Requirements 3 Year 2000 Ready 3 ENERGY STAR Compliance 4 Important Safety Instructions 4

About Your Software

Your Creative and Internet Software Applications 6 Installing the Creative Software 7 Viewing Your Electronic EPSON Stylus COLOR 640 Manual 8

Opening Your Electronic Manual 8 Navigating a Manual 9

How To Print

Using the Guided Printing Exercise 10 Printing a Memo 11 Printing a Photograph 14 Selecting the Correct Media Type 19

Maintenance

Cleaning the Print Head 20 Using the Head Cleaning Utility 21 Using the Printer Control Panel 22 Examining the Nozzle Check Pattern 23 Replacing an Ink Cartridge 24 Removing an Empty Ink Cartridge 25 Installing the New Cartridge 26 Replacing an Outdated Ink Cartridge 28 Aligning the Print Head 29 Transporting the Printer 30

Problems? Need Help?

Diagnosing Problems 31 Checking the Control Panel Lights 31

Running a Printer Check 33 Problems and Solutions 34 Problems Setting Up the Printer or Using the Software 34 Problems Getting Good Print Quality 36 Uninstalling Printer Software 40 Windows 95, Windows 98, and Windows NT 4.0 Instructions 40 Windows 3.1 Instructions 40 Where To Get Help 41 EPSON Technical Support 41 Creative and Internet Software Technical Support 42

Printer Software Diskettes

Ordering Printer Software Diskettes 43 Installing the Printer Software from Diskettes 44

Windows 95, Windows 98, and Windows NT 4.0 Instructions 44 Windows 3.1 Instructions 45

Additional Installation Instructions

Installing from the CD-ROM for Windows 3.1 46 Configuring for a Windows Network 47

Setting Up the Host System for Printer Sharing 48 Setting Up Client Systems to Share the Printer 48

Index

iii

Introduction

Welcome

Your EPSON Stylus® COLOR 640 printer is the ideal output device for small office or home printing. You can print anything from reports and resumes to photos and greeting cards with great results.

The printer comes with these features:

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Exclusive Micro Piezo™ ink jet technology for smaller, cleaner dots

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Resolutions up to 1440 x 720 dpi

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Four-color printing for photo quality color and sharp black text on plain paper or a variety of special media

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Letter, legal, envelope, card, and panoramic paper printing

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Bonus creative and Internet software

About Your Documentation

To set up your printer and install its software, see the Start Here card.

This book contains instructions on:

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running the Guided Printing Exercise with Adobe® PhotoDeluxe

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printing on plain paper

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printing on EPSON Photo Paper

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accessing your electronic EPSON Stylus COLOR 640 Manual

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maintaining the printer

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troubleshooting basic problems

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obtaining printer software diskettes and installing software from them

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installing the printer software on Windows® 3.1

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configuring your printer for use on a network

For more details about advanced printing options or troubleshooting, see your electronic EPSON Stylus COLOR 640 Manual. You’ll always have easy access to this manual—see page 8 for instructions.

™

Warnings, Cautions, Notes, and Tips

Please follow these guidelines:

Warnings must be followed carefully to avoid bodily injury.

Cautions must be observed to avoid damage to your equipment.

Notes contain important information about your printer.

Tips contain additional hints for great printing.

System Requirements

To use your printer and its software with a PC, your system should have:

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An IBM® compatible PC with at least a 386/25 MHz (for Windows 3.1x), 486/25 MHz (for Windows 95 or Windows NT® 4.0), or 486/66 MHz (for Windows 98) processor (Pentium® processor recommended)

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Windows 3.1x, Windows 95, Windows 98, or Windows NT 4.0

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At least 16MB of RAM (32MB for Windows 3.1, 95, or 98 or 64MB for Windows NT 4.0 recommended)

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At least 50MB of free hard disk space for storing images (100MB recommended)

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VGA, Super VGA, or better display adapter and monitor

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Double-speed CD-ROM drive (quad-speed or faster recommended)

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A shielded, twisted-pair parallel printer cable (6 to 10 feet long) to connect your computer to the printer; the cable must have a D-SUB, 25-pin, male connector for your computer and a 36-pin, Centronics® compatible connector for the printer.

Note:

If you don’t have a CD-ROM drive, you can get the printer driver software on diskettes or download it through your modem. See page 43 for details.

Year 2000 Ready

Your EPSON printer is Year 2000 Ready. However, be sure the other parts of your computer system are also ready for the year 2000.

ENERGY STAR Compliance

As an ENERGY STAR Partner, EPSON has determined that this product meets the E

NERGY STAR guidelines for energy efficiency.

The EPA E

NERGY STAR Office Equipment program is a voluntary

partnership with the computer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, and copiers in an effort to reduce air pollution caused by power generation.

Important Safety Instructions

Before using your printer, read the following safety instructions to make sure you use the printer safely and effectively.

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Always use the power button to turn the printer on or off. Never use an external switch—such as a power strip—to turn off the printer.

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Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do not spill liquid on the printer.

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Do not place the printer on an unstable surface or near a radiator or heating vent.

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Do not block or cover the openings in the printer’s cabinet or insert objects through the slots.

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Use only the type of power source indicated on the printer’s label.

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Connect all equipment to properly grounded power outlets. Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off.

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Place the printer near a wall outlet where the plug can be easily unplugged.

Placez l’imprimante près d’une prise de contacte où la fiche peut être débranchée facilement.

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Do not let the power cord become damaged or frayed.

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If you use an extension cord with the printer, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total of all devices plugged into the wall outlet does not exceed 15 amperes.

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Except as specifically explained in this guide, do not attempt to service the printer yourself.

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Unplug the printer and refer servicing to qualified service personnel under the following conditions:

If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been dropped or the cabinet damaged; if the printer does not operate normally or exhibits a distinct change in performance. Adjust only those controls that are covered by the operating instructions.

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Do not put your hand inside the printer or touch the cartridge during printing.

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Under normal circumstances, ink will not come out of the cartridge. If it does get on your skin, wash it off with soap and water. If it gets in your eyes, flush them immediately with water.

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Keep ink cartridges out of the reach of children.

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Do not dismantle the ink cartridges or try to refill them. This could result in damage to the print head.

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Once you install an ink cartridge, do not open the clamp or remove the cartridge except to replace it with a new one. The cartridge may become unusable otherwise.

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Install the ink cartridge immediately after you remove it from its foil package. Leaving the cartridge unpacked for a long time before use may result in reduced print quality.

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Do not use an ink cartridge beyond the date printed on the cartridge carton. For best results, use up the ink cartridges within six months of installing them.

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Do not shake an ink cartridge; this can cause leakage.

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Always turn the printer off using the power button. When this button is pressed, the power light flashes briefly then goes out. Do not unplug the printer or turn off the power to the outlet until the power light is off.

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Before transporting the printer, make sure the print head is capped in the far right position and the ink cartridges are in place.

About Your Software

The EPSON Stylus COLOR 640 CD-ROM includes all the software you need for photo-quality output:

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Your printer driver runs your printer and lets you control how your documents look. You can’t use your printer without it.

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The bonus software includes creative applications for creating unique projects and special Internet offers.

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Your electronic EPSON Stylus COLOR 640 Manual gives you complete information about your printer.

If you haven’t installed your printer software yet, see the Start Here card for instructions.

Your Creative and Internet Software Applications

You can install this software from your EPSON Stylus COLOR 640 CD-ROM:

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Adobe PhotoDeluxe 2.0 for editing photos and producing newsletters, calenders, and other projects. A Guided Printing Exercise is also included

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American Greetings® CreataCard® Special Edition™ for creating unique greeting cards

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Business Card, Ink. & More™ for creating professional business cards and letterhead

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EarthLink Network® TotalAccess™ service provider for getting on the Internet

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Disney’s Daily BlastSM, the online service for kids

Note:

These applications are not available for Windows 3.1. Business Card, Ink. & More, EarthLink Network TotalAccess, and Disney’s Daily Blast are not available for Windows NT.

You also have a CD-ROM containing Broderbund® The Print Shop® Premiere Edition.

You can view your electronic EPSON Stylus COLOR 640 Manual from the CD-ROM

or you can copy it to your hard drive. Adobe

Acrobat® Reader installs automatically if

it is not already on your system. See page 8 for instructions.

Installing the Creative Software

If you didn’t install the creative software when you initially set up your printer or if you need to re-install the printer driver, you can install it by following these steps:

1. Insert your EPSON Stylus COLOR 640 CD-ROM in your CD-ROM drive.

2. Click Start, select Run, and type D:\Epson (where D is your CD-ROM drive letter). Then click OK.

In the Main Menu, you can select from the following:

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Install Creative Software

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Install Internet Software (not available for Windows NT)

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View Electronic Documentation

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Re-install Printer Driver

You can also view the License Agreement.

3. After you make your selection from the Main Menu, you’ll see another menu with more choices.

4. Select the item you want to install and follow the instructions on screen.

Note:

Some applications may require you to restart your system after installation. If you need to return to the Main Menu, click Start, point to Programs, Epson, and click EPSON Stylus COLOR 640 Installer.

5. When you’re finished installing the software, click EXIT to close the EPSON

software installer.

To launch any of the creative software you installed, click Start, point to Programs,

and then select the name of the software.

Viewing Your Electronic EPSON Stylus COLOR 640

Manual

Here are some quick guidelines for viewing your electronic EPSON Stylus COLOR 640 Manual using Adobe Acrobat Reader. Your creative and Internet software may also

include electronic manuals. Check their program folders or Help manual options to locate these manuals.

Opening Your Electronic Manual

How you open your electronic EPSON Stylus COLOR 640 Manual depends on your operating system and whether the manual is on your hard disk or CD-ROM.

Windows 95, Windows 98, and Windows NT Instructions

If you already copied the EPSON Stylus COLOR 640 Manual to your hard disk when

you installed your printer software, click Start, point to Programs, Epson, and click View EPSON Stylus COLOR 640 Manual. The manual opens automatically.

If you haven’t copied the manual to your hard disk, insert your CD-ROM, then:

1. Click Start, point to Programs, Epson, and click EPSON Stylus COLOR 640 Installer.

2. At the Main Menu, select View Electronic Documentation.

3. At the next screen, select View Printer Manual. If you have Acrobat Reader on

your system, it opens and you can view your manual. If you don’t have

Acrobat Reader, it automatically installs on your system. Click View Printer Manual again to view the manual. Then if you want to copy the manual to your hard drive, click Copy Printer Manual to Hard Drive.

Note:

You must view the manual from the CD-ROM before copying it in order to install Acrobat Reader on your hard disk.

Windows 3.1 Instructions

If you don’t have Acrobat Reader, you must install it from the CD-ROM to view your

electronic printer manual. Open the Program Manager File menu and select Run. Type D:\ACROREAD\16BIT\ACRO16.EXE (where D is your CD-ROM drive letter).

To copy the electronic EPSON Stylus COLOR 640 Manual from your CD-ROM to

your hard disk, use the Windows File Manager. Open the D:\MANUAL directory (where D is your CD-ROM drive letter) and locate the 640DOC.PDF file. Copy the

file to a directory on your hard disk.

When you’re ready to view the manual, either:

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Open File Manager and double-click the 640DOC.PDF file

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Start Acrobat Reader, open the File menu, click Open and select the 640DOC.PDF file.

Navigating a Manual

When you open an electronic manual, you’ll see this toolbar:

First Page

Show Bookmarks and Page

Last Page

With Acrobat Reader, you have several ways to navigate through text:

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Click on hot topics, which are usually underlined or displayed in a different color. To find out if a topic is hot, move your cursor over it. If the cursor turns into a pointing hand, the topic is hot—you can jump to it by clicking once.

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Use the bookmark section on the left side of the screen to move quickly to

the topic of your choice. Click the Show Bookmarks icon on the

toolbar to see the bookmark section, if the manual has bookmarks. Some manuals only have a table of contents, but you can also use this to navigate the manual if the topics are hot.

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Use the arrow buttons in the toolbar or the vertical scroll bar on the right side of the document to move through a manual. (The box to the left of the scroll bar displays the current page number.)

If you need more information, see your Acrobat Reader online guide.

How To Print

This chapter includes a guided printing exercise and basic steps for printing. For instructions on printing on special media such as EPSON’s Photo Quality Glossy Film or envelopes, see your electronic EPSON Stylus COLOR 640 Manual. You’ll also find instructions for using custom software settings to fine-tune your printouts.

Using the Guided Printing Exercise

For a quick lesson in printing, run EPSON’s Guided Printing Exercise in Adobe PhotoDeluxe.

Note:

If you haven’t installed Adobe PhotoDeluxe yet, you can install it now by following the steps on page 7.

Follow these steps to launch the Guided Printing Exercise:

1. Click Start, point to Programs, Adobe, PhotoDeluxe 2.0, and then click Run Guided Printing Exercise.

2. When you see “Would you like to print a high-quality color image with your

new printer?” window, click YES to continue with the exercise.

3. Follow the instructions on screen. For each step in the exercise, a window appears next to the menu or dialog box with an explanation of what to select.

After you’ve completed all the steps, a color image will be printed.

If you want to exit the exercise before completing all the steps, click Cancel (you may need to click Cancel more than once, depending on which step you’re on).

Printing a Memo

Here are the basic steps for printing a document on letter size paper, for example if you want to print a memo or resume. For details on advanced print settings, see your electronic EPSON Stylus COLOR 640 Manual.

1. Make sure your printer and computer are turned on.

2. Fan your stack of paper, then load it with the printable side up. Make sure it is against the right edge guide. Then slide the left edge guide against the paper’s left edge. If you are using letterhead or preprinted paper be sure the top of the paper feeds into the printer first.

right edge

guide don’t load paper above this mark

3. Open your application and select a document to print.

4. From the File menu, click Print. You see a Print dialog box, similar to the

one below.

Make sure your printer is selected here

If you see a Properties button, click it

If you see Setup, Printer, or Options, click that button instead

+ 40 hidden pages