Epson CO-FH02 Manual [EN]

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CO-FH02 User's Guide

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CO-FH02 User's Guide ................................................................................................................................ 9

Introduction to Your Projector ................................................................................................................. 10

Setting Up the Projector ........................................................................................................................... 22

Projector Features.............................................................................................................................. 10

Product Box Contents.................................................................................................................... 11

Additional Components ................................................................................................................ 12

Warranty and Registration Information (U.S. and Canada) ........................................................... 12

Warranty and Registration Information (Latin America)................................................................. 13

Notations Used in the Documentation ................................................................................................ 13

Where to Go for Additional Information .............................................................................................. 13

Projector Part Locations ..................................................................................................................... 13

Projector Parts - Front/Top ............................................................................................................ 14

Projector Parts - Side..................................................................................................................... 15

Projector Parts - Rear.................................................................................................................... 16

Projector Parts - Base.................................................................................................................... 17

Projector Parts - Remote Control................................................................................................... 18

Projector Placement........................................................................................................................... 22

Projector Setup and Installation Options ....................................................................................... 22

Projection Distance........................................................................................................................ 24

Projector Connections........................................................................................................................ 28

Connecting to an HDMI Video Source ........................................................................................... 28

Connecting to a Streaming Media Player ...................................................................................... 29

Connecting to a Bluetooth Audio Device ....................................................................................... 31

Installing Batteries in the Remote Control .......................................................................................... 32

Setting Up Android TV........................................................................................................................ 33

Using Basic Projector Features ............................................................................................................... 35

Turning On the Projector .................................................................................................................... 35

Using the Home Screen................................................................................................................. 37

Turning Off the Projector .................................................................................................................... 38

Pairing the Remote Control ................................................................................................................ 39

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Remote Control Operation ................................................................................................................. 40

Selecting the Language for the Projector Menus................................................................................ 40

Projection Modes ............................................................................................................................... 41

Changing the Projection Mode Using the Menus........................................................................... 41

Adjusting the Image Height ................................................................................................................ 42

Adjusting the Image Position Using Image Shift................................................................................. 43

Image Aspect Ratio ............................................................................................................................ 44

Changing the Image Aspect Ratio ................................................................................................. 44

Available Image Aspect Ratios...................................................................................................... 44

Image Shape...................................................................................................................................... 45

Correcting Image Shape with H/V Keystone.................................................................................. 45

Correcting Image Shape with Quick Corner .................................................................................. 47

Focusing the Image Using the Focus Lever ....................................................................................... 48

Resizing the Image Using Zoom ........................................................................................................ 49

Displaying a Test Pattern ................................................................................................................... 49

Color Mode......................................................................................................................................... 50

Changing the Color Mode.............................................................................................................. 50

Available Color Modes................................................................................................................... 50

Adjusting Picture Quality in Detail ...................................................................................................... 51

Using Voice Commands to Control Your Projector............................................................................. 52

Using Your Projector as a Chromecast .............................................................................................. 52

Controlling the Volume with the Volume Buttons................................................................................ 53

Adjusting Projector Features ................................................................................................................... 54

Operating Connected Devices Using the HDMI Link Features........................................................... 54

Shutting Off the Picture and Sound Temporarily ................................................................................ 55

Zooming Into and Out of Images ........................................................................................................ 56

Projector Security Features................................................................................................................ 57

Password Security Types .............................................................................................................. 57

Setting a Password ................................................................................................................... 57

Selecting Password Security Types.......................................................................................... 58

Entering a Password to Use the Projector................................................................................. 59

Saving a User's Logo Image to Display..................................................................................... 60

Creating a User Pattern to Display ................................................................................................ 61

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Installing a Security Cable ............................................................................................................. 62

Copying Menu Settings Between Projectors ...................................................................................... 62

Saving Settings to a USB Flash Drive............................................................................................ 63

Transferring Settings from a USB Flash Drive............................................................................... 64

Saving Settings to a Computer ...................................................................................................... 64

Transferring Settings from a Computer ......................................................................................... 65

Adjusting the Menu Settings .................................................................................................................... 67

Using the Projector's Menus............................................................................................................... 67

Image Quality Settings - Image Menu ................................................................................................ 68

Projector Feature Settings - Settings Menu........................................................................................ 70

Projector Information Display - Info Menu .......................................................................................... 75

Projector Reset Options - Reset Menu............................................................................................... 76

Maintaining and Transporting the Projector ........................................................................................... 77

Projector Maintenance ....................................................................................................................... 77

Cleaning the Lens.......................................................................................................................... 77

Cleaning the Projector Case.......................................................................................................... 78

Cleaning the Air Vents................................................................................................................... 78

Replacing the Remote Control Batteries ............................................................................................ 79

Transporting the Projector.................................................................................................................. 81

Solving Problems ...................................................................................................................................... 82

Projection Problem Tips ..................................................................................................................... 82

Projector Light Status ......................................................................................................................... 83

Solving Projector or Remote Control Operation Problems ................................................................. 84

Solutions to Projector Power or Shut-Off Problems....................................................................... 85

Solutions to Remote Control Problems.......................................................................................... 85

Solving Image or Sound Problems ..................................................................................................... 86

Solutions When No Image Appears............................................................................................... 87

Solutions When "No Signal" Message Appears............................................................................. 88

Displaying From a PC Laptop ................................................................................................... 88

Displaying From a Mac Laptop ................................................................................................. 89

Solutions When the Image is Not Rectangular .............................................................................. 89

Solutions When the Image is Fuzzy or Blurry ................................................................................ 89

Solutions When Only a Partial Image Appears.............................................................................. 90

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Solutions When the Image Contains Noise or Static ..................................................................... 91

Solutions When the Image is Flickering......................................................................................... 91

Solutions When the Image Brightness or Colors are Incorrect ...................................................... 92

Solutions When the Image is Upside Down................................................................................... 92

Solutions to Sound Problems ........................................................................................................ 92

Solutions to Streaming Device Problems ........................................................................................... 93

Solutions to HDMI Link Problems....................................................................................................... 94

Solutions When a Message to Replace the Projector is Displayed .................................................... 94

Where to Get Help (U.S. and Canada) ............................................................................................... 95

Where to Get Help (Latin America)..................................................................................................... 96

Technical Specifications .......................................................................................................................... 98

General Projector Specifications........................................................................................................ 98

Projector Lamp Specifications............................................................................................................ 99

Remote Control Specifications ......................................................................................................... 100

Projector Dimension Specifications.................................................................................................. 100

Projector Electrical Specifications .................................................................................................... 100

Projector Environmental Specifications............................................................................................ 101

Streaming Device Specifications...................................................................................................... 101

Bluetooth Specifications .............................................................................................................. 102

Projector Safety and Approvals Specifications................................................................................. 102

Supported Video Display Formats.................................................................................................... 103

Notices ..................................................................................................................................................... 105

Recycling (U.S. and Canada)........................................................................................................... 105

Important Safety Information ............................................................................................................ 105

Important Safety Instructions............................................................................................................ 106

Restriction of Use ........................................................................................................................ 109

Warning Labels ................................................................................................................................ 110

List of Safety Symbols...................................................................................................................... 110

Wireless Safety Instructions ............................................................................................................. 114

FCC Compliance Statement............................................................................................................. 115

Binding Arbitration and Class Waiver ............................................................................................... 116

Trademarks...................................................................................................................................... 119

Copyright Notice............................................................................................................................... 120

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A Note Concerning Responsible Use of Copyrighted Materials................................................... 121

Copyright Attribution.................................................................................................................... 121

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CO-FH02 User's Guide

Welcome to the CO-FH02 User's Guide.

For a printable PDF copy of this guide, click here.

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Introduction to Your Projector

Refer to these sections to learn more about your projector and this manual.

Projector Features Notations Used in the Documentation Where to Go for Additional Information Projector Part Locations

Projector Features

The CO-FH02 projector includes these special features:

Bright, high-resolution projection system

• Up to 3000 lumens of color brightness (color light output) and white brightness (white light output)

Note: Color brightness (color light output) and white brightness (white light output) will vary depending on usage conditions. Color light output measured in accordance with IDMS 15.4; white light output measured in accordance with ISO 21118.

• FullHD 1080p image resolution

• Advanced 3LCD technology

• Up to 391 inches (993 cm) projected image size (no screen required)

• Automatic vertical keystone adjustment

Flexible connectivity

• Included Android TV streaming stick with Chromecast functionality and Bluetooth wireless speaker support

• HDMI port for streaming devices or other HDMI sources

• One remote controls projector and connected HDMI CEC devices

• Small, portable design

• 5W internal speaker

Product Box Contents Additional Components Warranty and Registration Information (U.S. and Canada)

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Warranty and Registration Information (Latin America)

Parent topic: Introduction to Your Projector

Product Box Contents

Save all the packaging in case you need to ship the projector. Always use the original packaging (or equivalent) when shipping.

Make sure your projector box included all of these parts:

1 Projector

2 Projector remote control and 2 AAA batteries

3 Streaming device remote control and 2 AAA batteries

4 Android TV streaming media player

5 Power cord

6 HDMI extension cable

7 USB power cable

Parent topic: Projector Features

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Additional Components

Depending on how you plan to use the projector, you may need to obtain additional components.

Note: To connect a Mac that does not include a compatible HDMI output port, you need to obtain an adapter that allows you to connect to the HDMI port on the projector. Contact Apple for compatible HDMI adapter options. To connect a smartphone or tablet, you may need to obtain an adapter that allows you to connect to the projector. This allows you to mirror your smartphone or tablet screens, watch movies, and more. Contact your device manufacturer for compatible adapter options.

Note: The projector's HDMI port does not support MHL.

Unless listed as available from Epson in this table, see your local computer or electronics dealer for purchase information.

Signal or connection type

HDMI Compatible HDMI cable

Parent topic: Projector Features

Additional component necessary

U.S. and Canada: Available for purchase from Epson or an authorized

Epson reseller.

Latin America: Available for purchase from an authorized Epson reseller.

Note: Older Mac computers (2009 and earlier) may not support HDMI

audio.

Warranty and Registration Information (U.S. and Canada)

Your projector comes with a basic warranty that lets you project with confidence. For details, see the warranty brochure that came with your projector.

Registering also lets you receive special updates on new accessories, products, and services.

Parent topic: Projector Features

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Warranty and Registration Information (Latin America)

Your projector comes with a basic warranty that lets you project with confidence. For details, see the warranty that came with your projector.

Registering also lets you receive special updates on new accessories, products, and services.

Parent topic: Projector Features

Notations Used in the Documentation

Follow the guidelines in these notations as you read your documentation:

• Warnings must be followed carefully to avoid bodily injury.

• Cautions must be observed to avoid damage to your equipment.

• Notes contain important information about your projector.

• Tips contain additional projection information.

Parent topic: Introduction to Your Projector

Where to Go for Additional Information

Need quick help on using your projector? Here's where to look for help:

• https://support.google.com/androidtv/ for Android TV support

• epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Caribbean)

View FAQs (frequently asked questions) and e-mail your questions to Epson technical support 24 hours a day.

• If you still need help after checking this manual and any other sources listed here, you can use the Epson PrivateLine Support service to get help fast (U.S. and Canada only). For details, see "Where to Get Help."

Parent topic: Introduction to Your Projector

Projector Part Locations

Check the projector part illustrations to learn about the parts on your projector.

Projector Parts - Front/Top Projector Parts - Side Projector Parts - Rear

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Projector Parts - Base Projector Parts - Remote Control

Parent topic: Introduction to Your Projector

Projector Parts - Front/Top

1 Speaker

2 Foot release lever

3 Lens

4 Remote receiver

5 Focus lever

6 Side cover (remove to access interface ports)

7 Air intake vent

8 Status light

9 Power button

Parent topic: Projector Part Locations

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Projector Parts - Side

Slide the side cover to the rear of the projector to access the interface ports.

1 HDMI port

2 Service port

3 DC Out (2.0A) port

Parent topic: Projector Part Locations

Related tasks

Cleaning the Air Vents

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Projector Parts - Rear

1 AC power inlet

2 Air exhaust vent

3 Kensington security slot

Warning: While projecting, do not put your face or hands near the air exhaust vents, and do not place objects that may become warped or damaged by heat near the vents. Hot air from the air exhaust vents could cause burns or other injuries, or warping of projector parts.

Warning: Do not look into the vents. If the lamp explodes, gases may escape and small fragments of glass may be scattered which could cause an injury. Contact a doctor if any fragments of broken glass are inhaled or get into the eyes or mouth.

Parent topic: Projector Part Locations

Related tasks

Installing a Security Cable Cleaning the Air Vents

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Projector Parts - Base

1 Air intake vent

2 Front adjustable foot

Parent topic: Projector Part Locations

Related tasks

Cleaning the Air Vents

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Projector Parts - Remote Control

Projector remote control

2 color mode button

power button

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3 keystone button (corrects image distortion)

4 Arrow buttons

5 Enter button (selects options)

home button (displays and closes the Home screen)

7 return button (cancels/exits function)

E-Zoom and buttons (zooms in and out of images)

A/V mute button (turns audio and video on or off temporarily)

mute button (turns audio on or off temporarily)

volume up and volume down buttons

12 Freeze button (pauses video temporarily while source continues to play)

13 menu button (accesses projector menus)

brightness button (adjusts image brightness)

15 Source Search button (changes active source)

16 Remote control emitter

Remote control for Android TV

Note: The remote control for Android TV is required to use the Google Assistant voice control feature

and to adjust the output volume of the streaming media player. The projector volume is adjusted independently from the audio output of the streaming media player. All other features can be controlled using the projector remote.

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power button

2 Arrow buttons

esc button

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4 Volume buttons

5 YouTube button

6 Netflix button

7 Google Play button

apps button

9 home button

10 Enter button

mic button (operates Android TV using voice commands)

12 Command indicator

13 Microphone

14 Remote control emitter

Parent topic: Projector Part Locations

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Setting Up the Projector

Follow the instructions in these sections to set up your projector for use.

Projector Placement Projector Connections Installing Batteries in the Remote Control Setting Up Android TV

Projector Placement

You can place the projector on almost any flat surface to project an image.

Keep these considerations in mind as you select a projector location:

• Place the projector on a sturdy, level surface.

• Do not place or install the projector vertically.

• Leave plenty of space around and under the projector for ventilation, and do not place it on top of or next to anything that could block the vents.

• Wherever you set up the projector, make sure to position it squarely in front of the center of the screen, not at an angle, if possible.

• Position the projector within reach of a grounded electrical outlet or extension cord.

Projector Setup and Installation Options Projection Distance

Parent topic: Setting Up the Projector

Related references

Important Safety Information Important Safety Instructions

Projector Setup and Installation Options

You can set up or install your projector in the following ways:

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Front

Rear

Wherever you set up the projector, make sure to position it squarely in front of the center of the screen, not at an angle, if possible.

If you project from the rear, be sure to select the correct Projection option in the projector's Settings menu.

Installation space

Be sure to leave the following amount of space around the projector so as to not block the air exhaust or intake vents.

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1 3.94 inches (10 cm)

2 7.87 inches (20 cm)

3 11.81 inches (30 cm)

Parent topic: Projector Placement

Related tasks

Changing the Projection Mode Using the Menus

Projection Distance

The distance at which you place the projector from the screen determines the approximate size of the image. The image size increases the farther the projector is from the screen, but can vary depending on the zoom factor, aspect ratio, and other settings.

Use the tables here to determine approximately how far to place the projector from the screen based on the size of the projected image. (Conversion figures may have been rounded up or down.) You can also use the Projection Distance Calculator here (U.S.), here (Canada), or here (Caribbean).

1 Projection distance

2 Distance from the center of the lens to the base of the screen

3 Center of lens

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16:9 Aspect Ratio Image or Screen

Screen or image size Projection distance (1)

Wide to Tele

26 inches 26 to 36 inches

(67 to 91 cm)

34 inches 35 to 47 inches

(89 to 120 cm)

40 inches 41 to 56 inches

(105 to 142 cm)

60 inches 62 to 84 inches

(158 to 214 cm)

80 inches 83 to 113 inches

(211 to 286 cm)

100 inches 104 to 141 inches

(264 to 358 cm)

200 inches 209 to 282 inches

(531 to 717 cm)

290 inches 304 to 410 inches

Distance from center of lens to base of screen (2)

-1.6 to 0 inches (-4 to 0 cm)

-2 to 0.4 inches (-5 to 1 cm)

-2.3 to 0.4 inches (-6 to 1 cm)

-3.5 to 0.4 inches (-9 to 1 cm)

-4.7 to 0.4 inches (-12 to 1 cm)

-5.9 to 0.8 inches (-15 to 2 cm)

-11.8 to 1.6 inches (-30 to 4 cm)

-17 to 2 inches (-43 to 5 cm)

(771 to 1041 cm)

300 inches 314 to 424 inches

(797 to 1077 cm)

391 inches 409 to 553 inches

(1040 to 1404 cm)

-17.3 to 2.3 inches (-44 to 6 cm)

-23 to 2.8 inches (-58 to 7 cm)

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16:10 Aspect Ratio Image or Screen

Screen or image size Projection distance (1)

Wide to Tele

24 inches 26 to 36 inches

(67 to 91 cm)

32 inches 35 to 48 inches

(90 to 122 cm)

40 inches 44 to 61 inches

(113 to 154 cm)

60 inches 67 to 91 inches

(171 to 231 cm)

80 inches 90 to 122 inches

(228 to 309 cm)

100 inches 113 to 152 inches

(286 to 387 cm)

150 inches 169 to 229 inches

(430 to 581 cm)

200 inches 226 to 306 inches

Distance from center of lens to base of screen (2)

-1.6 to 0 inches (-4 to 0 cm)

-2 to 0.4 inches (-5 to 1 cm)

-2.4 to 0.4 inches (-6 to 1 cm)

-3.9 to 0.4 inches (-10 to 1 cm)

-5.1 to 0.8 inches (-13 to 2 cm)

-6.3 to 0.8 inches (-16 to 2 cm)

-9.4 to 1.2 inches (-24 to 3 cm)

-12.6 to 1.6 inches (-32 to 4 cm)

(574 to 776 cm)

268 inches 303 to 409 inches

(770 to 1040 cm)

300 inches 339 to 459 inches

(862 to 1165 cm)

362 inches 410 to 554 inches

(1041 to 1406 cm)

-17 to 2 inches (-43 to 5 cm)

-18.9 to 2.4 inches (-48 to 6 cm)

-22.8 to 2.8 inches (-58 to 7 cm)

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4:3 Aspect Ratio Image or Screen

Screen or image size Projection distance (1)

Wide to Tele

21 inches 26 to 36 inches

(66 to 91 cm)

28 inches 35 to 48 inches

(89 to 121 cm)

40 inches 50 to 69 inches

(128 to 174 cm)

60 inches 76 to 103 inches

(194 to 262 cm)

80 inches 102 to 138 inches

(259 to 350 cm)

100 inches 128 to 172 inches

(324 to 438 cm)

150 inches 192 to 259 inches

(487 to 658 cm)

200 inches 256 to 346 inches

Distance from center of lens to base of screen (2)

-1.6 to 0 inches (-4 to 0 cm)

-2 to 0.4 inches (-5 to 1 cm)

-2.8 to 0.4 inches (-7 to 1 cm)

-4.3 to 0.4 inches (-11 to 1 cm)

-5.5 to 0.8 inches (-14 to 2 cm)

-7.1 to 0.8 inches (-18 to 2 cm)

-10.6 to 1.2 inches (-27 to 3 cm)

-14.2 to 1.6 inches (-36 to 4 cm)

(650 to 878 cm)

237 inches 304 to 410 inches

(771 to 1041 cm)

300 inches 384 to 519 inches

(976 to 1319 cm)

320 inches 410 to 554 inches

(1042 to 1407 cm)

Parent topic: Projector Placement

-17 to 2 inches (-43 to 5 cm)

-21.3 to 2.8 inches (-54 to 7 cm)

-22.8 to 2.8 inches (-58 to 7 cm)

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Projector Connections

See these sections to connect the projector to a variety of projection sources.

Caution: If you will use the projector at altitudes above 4921 feet (1500 m), turn on High Altitude Mode to ensure the projector's internal temperature is regulated properly.

Caution: Check the shape and orientation of the connectors on any cable you plan to connect. Do not force a connector into a port if it does not fit. The device or your projector could be damaged or could malfunction.

Caution: Depending on the connected device and the shape of the cable, you may not be able to attach the projector's side cover. Do not force the cover into place or the device or the projector could be damaged or could malfunction.

Connecting to an HDMI Video Source Connecting to a Streaming Media Player Connecting to a Bluetooth Audio Device

Parent topic: Setting Up the Projector

Related references

Projector Feature Settings - Settings Menu

Connecting to an HDMI Video Source

If your video source has an HDMI port, you can connect it to the projector using an optional HDMI cable. The HDMI connection provides the best image quality.

Caution: Do not turn on the video source before connecting it to the projector. Doing so could damage the projector.

1. Connect the HDMI cable to your video source's HDMI output port.

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2. Connect the other end to the projector's HDMI port.

Note: When an audio/video source that meets the HDMI CEC standard is connected to the projector's

HDMI port, you can use the projector's remote control to control certain features of the linked device by accessing the Settings > Operation menu and enabling the HDMI Link setting.

Parent topic: Projector Connections

Related references

Projector Feature Settings - Settings Menu

Related tasks

Operating Connected Devices Using the HDMI Link Features

Connecting to a Streaming Media Player

You can connect the Epson streaming media player for Android TV to the projector's HDMI port. You can power the streaming media player from the projector by connecting the USB power cable to the appropriate port.

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1. Remove the side cover by pressing the tab and sliding the cover towards the rear of the projector.

2. Connect the HDMI extension cable to the HDMI port and the USB power cable to the DC Out port.

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3. Connect the HDMI extension cable and USB power cable to the streaming media player and fit it into

the port compartment.

4. Replace the side cover. The tab clicks into place when the cover is fully closed.

Parent topic: Projector Connections

Related tasks

Using the Home Screen Setting Up Android TV

Connecting to a Bluetooth Audio Device

You can use the streaming media player to connect your projector to Bluetooth audio devices such as speakers or headphones.

Note: There may be a slight delay in audio output. Bluetooth audio devices are not supported in some countries and regions.

Note: When a Bluetooth audio device is paired to the projector, the built-in speaker system is disabled.

1. Turn on the projector.

2. Select the icon at the top right of the Android TV Home screen and press Enter.

3. Select Remotes & Accessories and press Enter.

4. Select Add Accessory.

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The projector searches for compatible Bluetooth devices.

5. Turn on your device and start the pairing process on it. See the documentation supplied with the

device for more information.

Compatible devices are displayed on-screen when discovered by the projector.

6. Select the device you want to connect to and press Enter.

7. Follow the on-screen instructions to complete pairing.

8. Press the return button to exit the menus.

Parent topic: Projector Connections

Installing Batteries in the Remote Control

The remote control uses the two AAA batteries that came with the projector.

Caution: Use only the type of batteries specified in this manual. Do not install batteries of different types, or mix new and old batteries.

1. Remove the battery cover.

2. Insert the batteries with the + and – ends facing as shown.

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Warning: Make sure the batteries are inserted in the correct positions. If the batteries are not

inserted correctly, they could explode or leak, causing a fire, injury, or damage to the product.

3. Replace the battery cover and press it down until it clicks into place.

Warning: Dispose of used batteries according to local regulations. Do not expose batteries to heat or flame. Keep batteries out of the reach of children; they are choking hazards and are very dangerous if swallowed.

Parent topic: Setting Up the Projector

Setting Up Android TV

Android TV must be set-up when you turn on the projector for the first time.

Note: After initial setup, you can change the settings by selecting the icon at the top right of the Android TV Home screen.

1. Press the power button on the projector or remote control.

2. If you have not connected the streaming media player, you see a screen prompting you to connect it.

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3. When the pairing screen is displayed, press and hold the Enter and volume down remote control

buttons at the same time.

The light on the remote control flashes until pairing is complete.

4. Use the arrow and Enter buttons to select the language you want to use from the language selection

screen.

5. When the Wi-Fi setting screen is displayed, select the wireless network you want to use and then

follow the on-screen instructions to make any necessary settings.

6. At the Google account sign-in screen, do one of the following:

• Select Sign In to sign-in to your Google account. Follow the on-screen instructions.

• Select Skip to use the projector without signing in to a Google account

Note: A Google account is required to use certain features.

7. Follow the on-screen instructions to proceed with initial setup, selecting settings as desired.

The Home screen is displayed when initial setup is completed.

Note: For Android TV support, visit https://support.google.com/androidtv/.

Parent topic: Setting Up the Projector

Related tasks

Using the Home Screen

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Using Basic Projector Features

Follow the instructions in these sections to use your projector's basic features.

Turning On the Projector Turning Off the Projector Pairing the Remote Control Remote Control Operation Selecting the Language for the Projector Menus Projection Modes Adjusting the Image Height Adjusting the Image Position Using Image Shift Image Aspect Ratio Image Shape Focusing the Image Using the Focus Lever Resizing the Image Using Zoom Displaying a Test Pattern Color Mode Adjusting Picture Quality in Detail Using Voice Commands to Control Your Projector Using Your Projector as a Chromecast Controlling the Volume with the Volume Buttons

Turning On the Projector

Turn on the projector before you turn on the video source you want to use.

Caution: Do not turn on the video source before connecting it to the projector; otherwise, you may damage the projector.

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1. Connect the power cord to the projector's power inlet and plug it in to an electrical outlet.

2. Press the power button on the projector or the remote control to turn on the projector.

The status indicator flashes blue as the projector warms up. After the projector is warmed up, the status light stops flashing and turns blue.

Warning: Never look into the projector lens when the light is on. The light can damage your eyes and is especially dangerous for children and pets.

Caution: Make sure no objects are blocking the light from the projector lens. Objects blocking the lens for an extended time can melt and light that is reflected back into the lens can cause the projector to malfunction.

When the Direct Power On setting is enabled in the Settings menu, the projector turns on as soon as you plug it in. The projector also turns on automatically when power is restored after a power outage.

If you select a specific port as the Auto Power On setting in the Settings menu, the projector turns on as soon as it detects a signal or cable connection from that port.

The first time you turn on the projector, the remote control pairing screen and initial setup screen are displayed. Follow the on-screen instructions to complete the initial setup.

Using the Home Screen

Parent topic: Using Basic Projector Features

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Related references

Projector Feature Settings - Settings Menu

Related tasks

Pairing the Remote Control

Using the Home Screen

You can easily access online content, applications, and projector settings from the Android TV home screen.

1. To display the Home screen, press the Home button on the remote control.

2. Press the arrow buttons on the remote control to navigate the screen, and press Enter to select an

option.

1 Displays the Settings menu for Android TV (you can select various settings such as Wi-Fi,

language, and Google account information)

2 Displays a list of available input sources

3 Displays the applications downloaded to your Android TV (add applications to this list by

selecting the + icon)

4 Displays recommended content from your applications

Note: The content of the Home screen may change depending on the Android TV version.

Parent topic: Turning On the Projector

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Related references

Projector Feature Settings - Settings Menu

Related tasks

Pairing the Remote Control

Turning Off the Projector

Before turning off the projector, shut down any computer connected to it so you can see the computer display during shutdown.

Note: Turn off this product when not in use to prolong the life of the projector. Lamp life will vary depending upon mode selected, environmental conditions, and usage. Brightness decreases over time.

Note: When using the A/V Mute feature, the projector lamp is still on. To turn off the lamp, turn off the projector.

Note: If the streaming media player's USB power cable is connected to the projector's USB-A port, the streaming media player will turn off when the projector is turned off. It will restart when the projector is turned on again. If the streaming media player is connected to an external power source, use the power button on the streaming remote control to turn the device off and on.

1. Press the power button on the projector or the remote control.

The projector displays a shutdown confirmation screen.

2. Press the power button again. (To leave it on, press any other button.)

The lamp turns off and the status light turns off.

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Note: With Epson's Instant Off technology, there is no cool-down period so you can pack up the

projector for transport right away (if necessary).

Caution: Do not turn the projector on immediately after turning it off. Turning the projector on and off frequently may shorten the life of the lamp.

3. To transport or store the projector, make sure the status light is off, then unplug the power cord and

any other connected devices or cables.

Caution: To avoid damaging the projector or lamp, never unplug the power cord when the status light is on or flashing.

Parent topic: Using Basic Projector Features

Pairing the Remote Control

To use Android TV and video-on-demand features, you must pair the remote control to the projector.

Note: When you first turn on the projector, instructions for pairing the remote control are displayed on the screen.

1. Turn on the projector.

2. When the pairing screen is displayed, press and hold the volume down and Enter buttons on the

remote control until the indicator starts blinking.

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A message appears on the screen and the indicator stops blinking when the remote control is paired.

Parent topic: Using Basic Projector Features

Remote Control Operation

The remote control lets you control the projector from almost anywhere in the room, up to 19.7 feet (6 m) away.

Note: Avoid using the remote control in conditions with bright fluorescent lights or in direct sunlight, or the projector may not respond to commands. If you will not use the remote control for a long time, remove the batteries.

Parent topic: Using Basic Projector Features

Selecting the Language for the Projector Menus

If you want to view the projector's menus and messages in another language, you can change the Language setting.

1. Turn on the projector.

2. Press the menu button on the projector remote control.

3. Use the arrow buttons to select the Settings menu and press the Enter button.

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4. Select the Language setting and press Enter.

5. Select the language you want to use and press Enter.

6. Press the menu button to exit the menu or the return button to return to the previous screen.

Parent topic: Using Basic Projector Features

Related references

Projector Feature Settings - Settings Menu

Projection Modes

Depending on how you positioned the projector, you may need to change the projection mode so your images project correctly.

• Front (default setting) lets you project from a table in front of the screen.

• Front/Upside Down flips the image over top-to-bottom to project upside-down from a ceiling or wall mount.

• Rear flips the image horizontally to project from behind a translucent screen.

• Rear/Upside Down flips the image over top-to-bottom and horizontally to project from the ceiling and behind a translucent screen.

Note: Your projector is not compatible with ceiling or wall mounts.

Note: You can change the projection mode using the remote control or by changing the Projection

setting in the Settings > Installation menu.

Changing the Projection Mode Using the Menus

Parent topic: Using Basic Projector Features

Changing the Projection Mode Using the Menus

You can change the projection mode to flip the image over top-to-bottom and/or left-to-right using the projector menus.

Note: You can also press and hold the A/V mute button on the projector remote control for about 6 seconds to flip the image upside-down.

1. Turn on the projector and display an image.

2. Press the menu button on the projector remote control.

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3. Press the arrow buttons to select the Settings > Installation > Projection setting and press Enter.

4. Select the projection mode you want to use and press Enter.

5. Press the menu button to exit the menu or the return button to return to the previous screen.

Parent topic: Projection Modes

Related references

Projector Feature Settings - Settings Menu

Adjusting the Image Height

If you are projecting from a table or other flat surface and the image is too high or low, you can adjust the image height using the projector's adjustable foot.

1. Turn on the projector and display an image.

2. Press and hold the foot release lever to extend or retract the front adjustable foot.

Note: You can adjust the position up to 12°.

3. Release the lever to lock the foot when the image is at the position you want.

If the projected image is unevenly rectangular, you need to adjust the image shape.

Parent topic: Using Basic Projector Features

Related references

Projector Feature Settings - Settings Menu

Related tasks

Correcting Image Shape with H/V Keystone Correcting Image Shape with Quick Corner

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Adjusting the Image Position Using Image Shift

You can use the Image Shift feature to adjust the image position without moving the projector.

Note: This feature is not available if the digital zoom is set to the widest setting.

1. Turn on the projector and display an image.

2. Press the menu button.

3. Select Settings > Installation > Image Shift to display the Image Shift screen.

4. Use the arrow buttons on the remote control to adjust the image position.

Note: You can shift the image diagonally by pressing any pair of adjacent arrow buttons on the remote control.

5. Press return to close the Image Shift screen.

Note: The Image Shift setting is retained even if the projector is turned off; however, you need to readjust the image position if you change the projector's location or angle.

Parent topic: Using Basic Projector Features

Related references

Projector Feature Settings - Settings Menu

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Image Aspect Ratio

The projector can display images in different width-to-height ratios called aspect ratios. Normally the input signal from your video source determines the image's aspect ratio setting. However, for certain images you can change the aspect ratio to fit your screen.

If you always want to use a particular aspect ratio for a certain video input source, you can select it using the projector's menus.

Changing the Image Aspect Ratio Available Image Aspect Ratios

Parent topic: Using Basic Projector Features

Changing the Image Aspect Ratio

1. Turn on the projector and switch to the image source you want to use.

2. Press the menu button on the projector remote control.

3. Select the Image menu and press Enter.

4. Select Aspect and press Enter.

5. Select the aspect ratio you want to use for your input signal and press Enter.

6. Press the menu button or the return button to exit the menus.

Parent topic: Image Aspect Ratio

Related references

Image Quality Settings - Image Menu

Available Image Aspect Ratios

You can select the following image aspect ratio settings, depending on the input signal from your image source.

Note: Using the aspect ratio function to reduce, enlarge, or split the projected image for commercial purposes or for public viewing may infringe upon the rights of the copyright holder of that image based on copyright law.

Aspect ratio setting Description

Auto Automatically sets the aspect ratio according to the input signal.

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Aspect ratio setting Description

Full Displays images using the full width of the projection area, but does

Zoom Displays images using the full width of the projection area and

Native Displays images as is (aspect ratio and resolution are maintained).

Parent topic: Image Aspect Ratio

Image Shape

You can project an evenly rectangular image by placing the projector directly in front of the center of the screen and keeping it level. If you place the projector at an angle to the screen, or tilted up or down, or off to the side, you may need to correct the image shape for the best display quality.

When you turn on automatic keystone correction in your projector's Settings menu, your projector automatically corrects vertical keystone effects when you reposition the projector.

Correcting Image Shape with H/V Keystone Correcting Image Shape with Quick Corner

Parent topic: Using Basic Projector Features

Related references

Projector Feature Settings - Settings Menu

not maintain the aspect ratio.

maintains the aspect ratio of the image.

Correcting Image Shape with H/V Keystone

You can use the projector remote control to correct the shape of an image that is unevenly rectangular on the sides.

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Note: You can also adjust the keystone settings from the Settings > Installation > Keystone > H/V Keystone menu.

Note: You cannot combine Keystone correction with other image shape correction methods.

1. Turn on the projector and display an image.

2. Press the keystone button on the projector remote control.

3. Use the arrow buttons on the projector remote control to select between vertical and horizontal

keystone correction, and to adjust the image shape as necessary.

V-Keystone

H-Keystone

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4. Press the return button when you are finished.

After correction, your image is slightly smaller.

Parent topic: Image Shape

Related references

Projector Feature Settings - Settings Menu

Correcting Image Shape with Quick Corner

You can use the projector's Quick Corner setting to correct the shape and size of an image that is unevenly rectangular on all sides.

1. Turn on the projector and display an image.

2. Press the menu button.

3. Select the Settings > Installation menu and press Enter.

4. Select the Keystone setting and press Enter.

5. Select the Quick Corner setting and press Enter.

Note: You may see a confirmation screen. Select Yes and press Enter again.

Note: You can also press the keystone button on the remote control to display the Keystone

adjustment screen.

You see the Quick Corner adjustment screen:

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6. Use the arrow buttons on the remote control to select the corner of the image you want to adjust.

Then press Enter.

Note: To reset your adjustments, press and hold the return button for at least 2 seconds to display a reset screen. Then select Yes.

7. Press the arrow buttons to adjust the image shape as necessary. Press Enter to return to the area

selection screen.

Note: If one of the directional arrows on the screen turns gray, you cannot adjust the shape any further in that direction.

8. When you are finished, press the return button.

Parent topic: Image Shape

Related references

Projector Feature Settings - Settings Menu

Focusing the Image Using the Focus Lever

You can adjust the sharpness of the projected image using the focus lever on the projector.

1. Turn on the projector and display an image.

2. Move the lever left or right to adjust the focus.

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Parent topic: Using Basic Projector Features

Resizing the Image Using Zoom

You can resize the displayed image.

1. Turn on the projector and display an image.

2. Press the menu button on the projector remote control.

3. Press the arrow buttons to select the Settings menu and press Enter.

4. Select the Installation setting and press Enter.

5. Select the Zoom setting and press Enter.

6. Press the left or right arrow button to adjust the zoom setting between Wide and Tele.

7. Press the menu button to exit the menu or the return button to return to the previous screen.

Parent topic: Using Basic Projector Features

Related references

Projector Feature Settings - Settings Menu

Displaying a Test Pattern

You can display a test pattern to adjust the projected image without connecting a computer or video device.

Note: Some menu options may be unavailable when displaying a test pattern and you may need to project from a connected device to change these settings.

1. Turn on the projector.

2. Press the menu button on the remote control.

3. Select the Settings menu and press Enter.

4. Select the Installation > Pattern setting and press Enter.

5. Select Pattern Type to choose a pattern. You can choose one of the provided patterns or a user-

created pattern.

6. Select Pattern Display to display the selected pattern.

7. Adjust the image as necessary.

8. Press return to clear the test pattern.

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Parent topic: Using Basic Projector Features

Related references

Projector Feature Settings - Settings Menu

Color Mode

The projector offers different Color Modes to provide optimum brightness, contrast, and color for a variety of viewing environments and image types. You can select a mode designed to match your image and environment, or experiment with the available modes.

Changing the Color Mode Available Color Modes

Parent topic: Using Basic Projector Features

Changing the Color Mode

You can change the projector's Color Mode using the remote control to optimize the image for your viewing environment.

Note: You can also change the Color Mode in the projector's Image menu.

1. Turn on the projector and switch to the image source you want to use.

2. Press the color mode button on the remote control to change the Color Mode.

The image appearance changes and the name of the Color Mode appears briefly on the screen.

3. To cycle through all the available Color Modes for your input signal, press the color mode button

repeatedly.

Parent topic: Color Mode

Related references

Image Quality Settings - Image Menu

Available Color Modes

You can set the projector to use these Color Modes, depending on the input source you are using:

Color Mode Description

Dynamic Best for optimizing brightness

Vivid Best for projecting general content in a bright environment

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Color Mode Description

Cinema Best for projecting movies in a dark environment

Natural Best for projecting the image as is (choose this mode when

Parent topic: Color Mode

Adjusting Picture Quality in Detail

You can fine-tune the image details using the projector menus.

1. Turn on the projector and switch to the image source you want to use.

2. Press the menu button on the remote control.

3. Select the Image menu and press Enter.

4. Select the Expert Settings setting and press Enter.

5. To adjust the overall color brightness, select Brightness and adjust the following settings.

• Brightness: Adjusts overall color brightness

• Contrast: Adjusts the difference between light and dark areas of the image

• Scene Adaptive Gamma: Adjusts the coloring according to the scene to present a more vivid image. Larger numbers increase contrast.

making color adjustments)

Note: The Brightness setting does not affect lamp brightness. To change the lamp brightness, adjust the Image > Light Output setting.

6. To adjust the intensity of the image colors, select Color and adjust the following settings.

• Color Saturation: Adjusts the overall color density

• Tint: Adjusts the balance of green and magenta in the image

• White Balance: Color Temp: Sets the color temperature according to the color mode you selected. Higher values tint the image blue, while lower numbers tint the image red. To adjust individual RGB offset and gain, select Customized.

7. To adjust the overall sharpness of the image, select Sharpness and adjust the values.

8. Press the return button to exit the menus.

Parent topic: Using Basic Projector Features

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Related references

Image Quality Settings - Image Menu

Using Voice Commands to Control Your Projector

You can use your remote control or linked Google Home device to control your projector using voice commands.

Note: You will need to use the streaming media player remote to use the voice control feature. Make sure the remote control is paired to the projector.

1. To use voice commands with your projector using your remote, press and release the mic button, then say the command you want to perform.

You can use voice commands to search for actors or shows, open installed apps, and control media playback.

2. To use a Google Home device to send voice commands to your projector, link the device with your projector using the Google Home app. You may also need to link streaming apps to your Google account. For detailed instructions, go to your device's support page.

Parent topic: Using Basic Projector Features

Using Your Projector as a Chromecast

The streaming media player has Chromecast built-in, allowing you to cast content from Chromecastenabled apps.

1. Connect your device or computer to the same wireless network as the streaming media player.

2. Open the Chromecast-enabled app and press the Cast button.

3. Select the streaming media player from the list of devices.

Note: By default, the name of the streaming media player is ELPAP12. To select another name or use a custom name, select the Settings icon on the Home screen.

The app connects and starts casting to the projector.

4. To stop casting, press the Cast button in the app and choose the disconnect option.

Parent topic: Using Basic Projector Features

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Controlling the Volume with the Volume Buttons

You must adjust the volume separately for each connected input source.

1. Turn on the projector and start a presentation that includes audio.

2. To raise or lower the volume, press the volume up or volume down button on the projector remote control.

3. To set the volume to a specific level for an input source, use the projector menus.

Parent topic: Using Basic Projector Features

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Adjusting Projector Features

Follow the instructions in these sections to use your projector's feature adjustments.

Operating Connected Devices Using the HDMI Link Features Shutting Off the Picture and Sound Temporarily Zooming Into and Out of Images Projector Security Features Copying Menu Settings Between Projectors

Operating Connected Devices Using the HDMI Link Features

You can use the projector remote control to control certain features of devices connected to the projector's HDMI port.

Note: The connected device and HDMI cable must meet the HDMI CEC standard. The device must also be configured; see the documentation that came with the device. All devices or functions may not operate properly.

1. Press the menu button on the projector remote control.

2. Press the arrow buttons to select the Settings menu and press Enter.

3. Select the Operation setting and press Enter.

4. Select the HDMI Link setting and press Enter.

5. Select the HDMI Link setting again and press Enter. Then select On and press the return button.

6. Select the Device Connections setting and press Enter.

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You see a screen like this:

Note: Linked devices are indicated by a blue mark. You cannot select grayed-out devices.

7. Select the device you want to control and project images from and press Enter.

8. Select the following HDMI Link options as necessary and press Enter:

• Audio Out Device: select whether to play audio through the internal speaker or a connected

audio/video system

• Power On Link: select what happens when you turn on the projector or linked device. Select PJ -

> Device or Bidirectional to turn the linked device on when the projector is turned on, or select Device -> PJ or Bidirectional to turn the projector on when the linked device is turned on.

• Power Off Link: select whether linked devices are turned off when the projector is turned off.

9. Press the menu button to exit the menu or the return button to return to the previous screen.

Parent topic: Adjusting Projector Features

Related references

Solutions to HDMI Link Problems

Shutting Off the Picture and Sound Temporarily

You can temporarily turn off the projector's picture and sound. Any sound or video action continues to run, however, so you cannot resume projection at the point that you stopped it.

1. Press the A/V mute button on the projector remote control to temporarily stop projection and mute any sound.

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2. To turn the picture and sound back on, press the A/V mute button again.

3. To mute the sound only, press the mute button.

4. To pause or resume projection, press the Freeze button.

While the Freeze and/or Mute features are active, projection continues in the background.

Parent topic: Adjusting Projector Features

Zooming Into and Out of Images

You can draw attention to parts of a presentation by zooming into a portion of the image and enlarging it on the screen.

1. Press the button on the remote control.

You see a crosshair on the screen indicating the center of the zoom area.

2. Use the following buttons on the remote control to adjust the zoomed image:

• Use the arrow buttons to position the crosshair in the image area you want to zoom into.

• Press the button repeatedly to zoom into the image area, enlarging it as necessary. Press and

hold the button to zoom in more quickly.

• To pan around the zoomed image area, use the arrow buttons.

• To zoom out of the image, press the button as necessary.

• To return to the original image size, press the return button.

Parent topic: Adjusting Projector Features

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Projector Security Features

You can secure your projector to deter theft or prevent unintended use by setting up the following security features:

• Password security to prevent the projector from being turned on, and prevent changes to the startup

screen and other settings.

• Security cabling to physically cable the projector in place.

Password Security Types Creating a User Pattern to Display Installing a Security Cable

Parent topic: Adjusting Projector Features

Password Security Types

You can set up these types of password security using one shared password:

• Power On Protect prevents anyone from using the projector without first entering a password.

• User's Logo Protect prevents anyone from changing the custom screen the projector can display

when it turns on or when you use the A/V Mute feature. The presence of the custom screen discourages theft by identifying the projector’s owner.

Setting a Password Selecting Password Security Types Entering a Password to Use the Projector Saving a User's Logo Image to Display

Parent topic: Projector Security Features

Setting a Password

To use password security, you must set a password.

Note: The default password is set to 0000.

1. Hold down the Freeze button on the remote control for about five seconds or until you see the Password Protection menu.

2. Press the down arrow to select Password and press Enter.

You see the prompt "Change the password?".

3. Select Yes and press Enter.

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4. Enter a four-digit password by pressing the arrow and Enter buttons. To select numbers from 5 to 9, press the menu button.

The password displays as **** as you enter it. Then you see the confirmation prompt.

5. Enter the password again.

You see the message "Password accepted."

6. Press return to return to the menu.

7. Make a note of the password and keep it in a safe place in case you forget it.

Parent topic: Password Security Types

Selecting Password Security Types

After setting a password, you see the Password Protect menu. Select the password security types you want to use.

If you do not see this menu, hold down the Freeze button on the remote control for five seconds until the menu appears.

1. To prevent unauthorized use of the projector, select Power On Protect and set it to On.

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2. To prevent changes to the User's Logo screen or related display settings, select User's Logo Protect and set it to On.

You can attach the Password Protect sticker to the projector as an additional theft deterrent.

Note: Be sure to keep the remote control in a safe place; if you lose it, you will not be able to enter the password required to use the projector.

Parent topic: Password Security Types

Entering a Password to Use the Projector

If a password is set up and a Power On Protection password is enabled, you see a prompt to enter a password whenever you turn on the projector.

You must enter the correct password to use the projector.

1. Enter a four-digit password by pressing the arrow and Enter buttons. To select numbers from 5 to 9, press the menu button.

2. If the password is incorrect, the following may happen:

• You see a "wrong password" message and a prompt to try again. Enter the correct password to

proceed.

• If you have forgotten the password, make note of the Request Code: xxxxx number that appears

on the screen and contact Epson Support.

• If you enter an incorrect password five times in succession, you see a message telling you that the

projector is locked. After the message is displayed for 5 minutes, the projector enters standby mode. Unplug the projector, plug in the power cord, and turn on the projector. You see a prompt to enter the password.

• If you continue to enter an incorrect password 30 times in succession, the projector displays a

request code and a message to contact Epson Support. Do not attempt to enter the password

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again. When you contact Epson Support, provide the displayed request code and proof of ownership for assistance in unlocking the projector.

Parent topic: Password Security Types

Saving a User's Logo Image to Display

You can transfer an image to the projector and then display it whenever the projector turns on. You can also display the image when the projector is not receiving an input signal or when you temporarily stop projection (using the A/V Mute feature). This transferred image is called the User's Logo screen.

The image you select as the User's Logo can be a photo, graphic, or company logo, which is useful in identifying the projector's owner to help deter theft. You can prevent changes to the User's Logo by setting up password protection for it. You cannot save images that are protected by HDCP.

Note: If the User's Logo Protection setting is enabled, make sure you disable it before saving a new User's Logo.

Note: When you copy the menu settings from one projector to another using the batch setup feature, the user logo is also copied. Do not include any information in the user logo that you do not want to share between multiple projectors.

1. Display the image you want to project as the User's Logo.

2. Press the menu button and select the Settings > Display > User's Logo > Start Setting setting.

Note: Adjustments such as Keystone, Zoom, or Aspect are temporarily canceled when selecting the User's Logo.

3. A prompt appears asking if you want to use the displayed image as the user's logo. Select Yes, then confirm your choice.

You see a completion message.

4. Press return to select when you want to display the User's Logo screen:

• To display it whenever you turn the projector on, select Startup Screen and set it to On.

• To display it whenever you press the A/V Mute button, select A/V Mute and set it to Logo.

To prevent anyone from changing the User's Logo settings without first entering a password, set a password and enable User's Logo security.

Parent topic: Password Security Types

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Creating a User Pattern to Display

You can transfer an image to the projector and then display it as a pattern to aid in presentations when you use the Pattern Display feature. This transferred image is called the User Pattern.

Note: Once you save a user pattern, you cannot restore the default pattern. You cannot save an image that is protected by HDCP. If a pattern is displayed for a long time, a residual image may be visible in projected images.

1. Display the image you want to project as the User Pattern from a connected computer or video source.

2. Press the menu button and select the Settings > Installation > Pattern > User Pattern setting.

You see a prompt asking if you want to use the displayed image as a User Pattern.

Note: When you select User Pattern, adjustments such as Keystone, Zoom, or Aspect are temporarily canceled.

3. Select Yes and then confirm your choice.

You see a completion message.

4. Press Enter to exit the message screen.

To view your user pattern, set the Pattern Type setting to User Pattern, then select the Pattern Display setting.

Parent topic: Projector Security Features

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Installing a Security Cable

You can use the security slot on the side of the projector to attach a Kensington lock. See your local computer or electronics dealer for purchase information.

1 Security slot

Parent topic: Projector Security Features

Related references

Projector Parts - Rear

Copying Menu Settings Between Projectors

After you select menu settings for your projector, you can transfer them to another projector of the same model.

Note: Copy the projector's settings before you adjust the projected image using the projector's image adjustment settings. Any saved User's Logo setting on the projector will transfer to the other projector.

Caution: If the copy process fails due to a power failure, communication error, or for any other reason, Epson will not be responsible for any repair costs incurred.

The following settings will not transfer between projectors:

• Lamp Hours

• Status

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The following settings will not transfer between projectors if you set the Batch Setup Range setting to Limited:

• Password Protection settings

Saving Settings to a USB Flash Drive Transferring Settings from a USB Flash Drive Saving Settings to a Computer Transferring Settings from a Computer

Parent topic: Adjusting Projector Features

Saving Settings to a USB Flash Drive

You can save the projector settings you want to transfer to a USB flash drive.

Note: Use an empty flash drive. If the drive contains other files, the transfer may not complete correctly. The flash drive must use the FAT format and cannot have any security features.

1. Turn off the projector and unplug the power cord from the projector's power inlet.

2. Insert the flash drive into the USB-A port.

Note: Connect the flash drive directly to the projector. Do not use a hub or your settings may not be saved correctly.

3. Press and hold the return button on the remote control as you connect the power cord to the projector.

4. When the status light turns on, release the return button.

The light flashes to indicate that settings are transferring to the flash drive. When the light stops flashing, it turns blue and the projector enters standby mode.

Caution: Do not unplug the power cord or remove the flash drive while the light is flashing.This could damage the projector.

Note: If the status light flashes orange, the batch setup file may be corrupt or the cable is not connected correctly. Disconnect the USB cable, then unplug the projector and try the procedure again. If the problem continues, unplug the projector and contact Epson for help.

5. Once the projector enters standby mode, remove the flash drive.

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Parent topic: Copying Menu Settings Between Projectors

Transferring Settings from a USB Flash Drive

After saving projector settings to a USB flash drive, you can transfer them to another projector of the same model.

Note: Make sure the USB flash drive contains only a single settings transfer from another projector of the same model. The settings are contained in a file called pjconfdata.bin. If the drive contains other files, the transfer may not complete correctly.

Do not adjust image settings on a projector until after you transfer settings to it. Otherwise, you may have to repeat your adjustments.

1. Turn off the projector and unplug the power cord from the projector's power inlet.

2. Insert the flash drive into the USB-A port.

Note: Connect the flash drive directly to the projector. Do not use a hub or your settings may not be saved correctly.

3. Press and hold the menu button on the remote control as you connect the power cord to the projector.

4. When the status light turns on, release the menu button.

The light flashes to indicate that settings are transferring to the projector. When the light stops flashing, it turns blue and the projector enters standby mode.

Caution: Do not unplug the power cord or remove the flash drive while the light is flashing. This could damage the projector.

5. Once the projector enters standby mode, remove the flash drive.

Parent topic: Copying Menu Settings Between Projectors

Saving Settings to a Computer

You can save the projector settings you want to transfer to a computer.

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Your computer must be running one of the following operating systems:

• Windows 8.x

• Windows 10

• Windows 11

• macOS 10.12.x or later

1. Turn off the projector and unplug the power cord from the projector's power inlet.

2. Connect a USB Type-A to Type-B cable to your projector's Service port.

3. Connect the other end to any available USB port on your computer.

4. Press and hold the return button on the remote control as you connect the power cord to the projector.

5. When the status light turns on, release the return button.

The projector shows up as a removable disk on your computer.

6. Open the removable disk and copy the pjconfdata.bin file to your computer.

7. Once the file has copied, do one of the following:

• Windows: Open the My Computer, Computer, Windows Explorer, or File Explorer utility.

Right-click the name of your projector (listed as a removable disk) and select Eject.

• Mac: Drag the removable disk icon for your projector from the desktop into the trash.

The projector turns off when you disconnect the USB cable.

Parent topic: Copying Menu Settings Between Projectors

Transferring Settings from a Computer

After saving projector settings to a computer, you can transfer them to another projector of the same model.

Your computer must be running one of the following operating systems:

• Windows 8.x

• Windows 10

• Windows 11

• macOS 10.12.x or later

Do not adjust image settings on a projector until after you transfer settings to it. Otherwise, you may have to repeat your adjustments.

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1. Turn off the projector and unplug the power cord from the projector's power inlet.

2. Connect a USB cable to your projector's Service port.

3. Connect the other end to any available USB port on your computer.

4. Press and hold the menu button on the control panel or remote control as you turn on the power switch.

5. When the status light turns on, release the menu button.

The projector shows up as a removable disk on your computer.

6. Copy the pjconfdata.bin file from your computer to the removable disk.

Note: Do not copy any other files to the removable disk.

7. Once the file has copied, do one of the following:

• Windows: Open the My Computer, Computer, Windows Explorer, or File Explorer utility.

Right-click the name of your projector (listed as a removable disk) and select Eject.

• Mac: Drag the removable disk icon for your projector from the desktop into the trash.

Disconnect the USB cable. When the status indicator stops flashing, the projector turns off.

Caution: Do not unplug the power cord while the light is flashing. This could damage the projector.

Parent topic: Copying Menu Settings Between Projectors

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Adjusting the Menu Settings

Follow the instructions in these sections to access the projector menu system and change projector settings.

Using the Projector's Menus Image Quality Settings - Image Menu Projector Feature Settings - Settings Menu Projector Information Display - Info Menu Projector Reset Options - Reset Menu

Using the Projector's Menus

You can use the projector's menus to adjust the settings that control how your projector works. The projector displays the menus on the screen.

1. Press the menu button on the projector remote control.

You see a screen like this:

2. Press the up or down arrow button to move through the menus listed on the left. The settings for each menu are displayed on the right.

Note: The available settings depend on the current input source.

3. To change settings in the displayed menu, press Enter.

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4. Press the up or down arrow button to move through the settings.

5. Change the settings using the buttons listed on the bottom of the menu screens.

6. To return all the menu settings to their default values, select Reset.

7. When you finish changing settings on a menu, press the return button.

8. Press the menu button to exit the menu or the return button to return to the previous screen.

Parent topic: Adjusting the Menu Settings

Image Quality Settings - Image Menu

Settings on the Image menu let you adjust the quality of your image for the input source you are currently using. The available settings depend on the currently selected input source.

Setting Options Description

Light Output High

Low (ECO)

Color Mode See the list of available Color

Modes

Adjusts lamp brightness

Adjusts the vividness of image colors for various image types and environments

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Setting Options Description

Expert Settings Brightness Brightness: lightens or darkens

the overall image

Contrast: adjusts the difference between light and dark areas in the image

Scene Adaptive Gamma: adjusts the color depending on the displayed scene; larger numbers enhance contrast

Color Color Saturation: adjusts the

color intensity of the image

Tint: adjusts the balance of green to magenta tones in the image

White Balance: adjusts colors in detail

Color Temp.: sets the color temperature according to the selected color mode; lower values tint the image red, and higher values tint the image blue

Sharpness Adjusts the sharpness or

Aspect See the list of available aspect

ratios

Customized: adjusts the

individual RGB components of the offset and gain

softness of image details

Sets the aspect ratio (width-toheight ratio) for the input source.

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Setting Options Description

HDMI EQ Setting — Adjusts the signal level of the

Reset Image — Resets all Image menu settings

Note: The Brightness setting does not affect lamp brightness. To change the lamp brightness, adjust the Light Output setting.

Parent topic: Adjusting the Menu Settings

Related references

Available Color Modes Available Image Aspect Ratios

Projector Feature Settings - Settings Menu

HDMI input. Change the setting if there is interference with the signal or if there is no image.

Note: If there is no image when using a media streaming device, select 1 as the setting value.

to their defaults

Options on the Settings menu let you customize various projector features.

Setting Options Description

Volume — Adjusts the volume of the

projector's speaker

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Setting Options Description

Installation Keystone Adjusts image shape to

rectangular (horizontally and vertically)

H/V Keystone: lets you manually correct horizontal and vertical sides

Quick Corner: select to correct image shape and alignment using an on-screen display

Zoom Adjusts the image size

Image Shift Shifts the image position

horizontally and vertically.

This feature is not available if the Zoom option is set to the widest setting.

Projection Selects the way the projector

faces the screen

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Setting Options Description

Installation Pattern Selects various pattern display

options.

Note: If a pattern is displayed for a long time, a residual image may be visible in projected images

Pattern Display: lets you display the selected pattern type on the screen to aid in presentation.

Pattern Type: select from available patterns or the User Pattern.

User Pattern: captures a projected screen and saves it as a pattern for display.

Test Pattern: displays a test pattern to assist in focusing and zooming the image and correcting image shape (press the return button to cancel pattern display).

Display Messages Select On to display messages

for color mode name, aspect ratio, or high temperature warning

Startup Screen Select On to display Epson logo

at startup

User's Logo Creates a screen that the

projector displays to identify itself and enhance security.

A/V Mute Sets the screen color or logo to

display when the A/V Mute feature is active.

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Setting Options Description

Operation Various options (see table below) Various options (see table below)

Language Various languages Sets the language for the

projector menus and messages

Reset Settings — Resets all settings in the Settings

menu, except for the following:

• Zoom

• Image Shift

• Projection

• Audio Out Device

• Power On Link

• Power Off Link

• High Altitude Mode

• Language

Operation settings

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Options Description

HDMI Link Adjusts HDMI Link options that allow the projector remote

control to control HDMI-connected devices that support the CEC standard

Device Connections: lists the device connected to the HDMI port

HDMI Link: turns HDMI Link on or off

Audio Out Device: selects whether to output audio from the

internal speakers or a connected audio/video system

Power On Link: controls what happens when you turn on the projector or connected device

• Bidirectional: automatically turns on the connected device when you turn on the projector, and vice versa

• Device -> PJ: automatically turns on the projector when you turn on the connected device

• PJ -> Device: automatically turns on the connected device when you turn on the projector.

Power Off Link: controls if the connected device is turned off or not when you turn off the projector

Sleep Mode Select On to place the projector in standby mode after a

certain interval of inactivity

Sleep Mode Timer Sets the sleep mode interval between 1 and 30 minutes

A/V Mute Timer Select On to automatically turn off the projector after 30

minutes if A/V Mute is enabled

Direct Power On Turns on the projector when you plug it in

Auto Power On Automatically turns on the projector when it receives an

image signal (available only when Standby Mode is set to Communication On)

High Altitude Mode Select On to regulate the projector temperature above 4921

feet (1500 m)

Indicators Turns off the indicator on the projector

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Options Description

Advanced Log Save Destination: sets the location where the

projector saves error and operation log files

Batch Setup Range: select to copy the projector menu settings using the batch setup feature

Parent topic: Adjusting the Menu Settings

Related tasks

Resizing the Image Using Zoom Correcting Image Shape with H/V Keystone Correcting Image Shape with Quick Corner Adjusting the Image Position Using Image Shift Changing the Projection Mode Using the Menus Displaying a Test Pattern Saving a User's Logo Image to Display Shutting Off the Picture and Sound Temporarily Selecting the Language for the Projector Menus Operating Connected Devices Using the HDMI Link Features

Projector Information Display - Info Menu

You can display information about the projector and input sources by viewing the Info menu. However, you cannot change any settings in the menu.

Select Projector Info to display the settings described below. Select Version to display the projector's firmware version.

Information item Description

Lamp Hours Displays the number of hours the projector has been used in High

and Low (Eco) modes since it was turned on

Source Displays the name of the port to which the current input source is

connected

Input Signal Displays the input signal setting of the current input source

Resolution Displays the resolution of the current input source

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Information item Description

Refresh Rate Displays the refresh rate of the current input source

Sync Info Displays information that may be needed by a service technician

Status Displays information about projector problems that may be needed

by a service technician

Serial Number Displays the projector's serial number

Parent topic: Adjusting the Menu Settings

Projector Reset Options - Reset Menu

You can reset most of the projector settings to their default values using the Reset menu.

Setting Description

Reset All Config Resets most of the projector settings to their defaults, except the

Zoom, Image Shift, and Language settings

Parent topic: Adjusting the Menu Settings

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Maintaining and Transporting the Projector

Follow the instructions in these sections to maintain your projector and transport it from place to place.

Projector Maintenance Replacing the Remote Control Batteries Transporting the Projector

Projector Maintenance

Your projector needs little maintenance to keep working at its best.

You may need to clean the lens periodically, and clean the air vents to prevent the projector from overheating due to blocked ventilation.

The only parts you should replace are the remote control batteries. If any other part needs replacing, contact Epson or an authorized Epson servicer.

Warning: Before cleaning any part of the projector, turn it off and unplug the power cord. Never open any cover on the projector, except as specifically explained in this manual. Dangerous electrical voltages in the projector can injure you severely.

Warning: Do not try to service this product yourself, except as specifically explained in this manual. Refer all other servicing to qualified servicers.

Cleaning the Lens Cleaning the Projector Case Cleaning the Air Vents

Parent topic: Maintaining and Transporting the Projector

Cleaning the Lens

Clean the projector's lens periodically, or whenever you notice dust or smudges on the surface. Make sure you unplug the projector before cleaning the lens.

• To remove dust or smudges, gently wipe the lens with lens-cleaning paper.

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• To remove stubborn smudges, moisten a soft, lint-free cloth with lens cleaner and gently wipe the lens. Do not spray any liquid directly on the lens.

Warning: Do not use a lens cleaner that contains flammable gas. The high heat generated by the projector lamp may cause a fire.

Caution: Do not wipe the lens immediately after turning off the light source; otherwise, it could be damaged. Do not use glass cleaner or any harsh materials to clean the lens and do not subject the lens to any impacts; you may damage it. Do not use canned air, or the gases may leave a residue. Avoid touching the lens with your bare hands to prevent fingerprints on or damage to the lens surface.

Parent topic: Projector Maintenance

Related tasks

Turning Off the Projector

Cleaning the Projector Case

Before cleaning the projector case, turn off the projector and unplug the power cord.

• To remove dust or dirt, use a soft, dry, lint-free cloth.

• To remove stubborn dirt, use a soft cloth moistened with water and mild soap. Do not spray liquid directly on the projector.

Caution: Do not use wax, alcohol, benzine, paint thinner, or other chemicals to clean the projector case. These can damage the case. Do not use canned air, or the gases may leave a flammable residue.

Parent topic: Projector Maintenance

Related tasks

Turning Off the Projector

Cleaning the Air Vents

Clean the projector's air vents if they get dusty, or if you see a message telling you to clean them.

1. Turn off the projector and unplug the power cord.

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2. Carefully remove the dust using a vacuum cleaner or a brush.

Caution: Do not use canned air. The gases may leave a flammable residue or push dust and debris into the projector's optics or other sensitive areas.

Parent topic: Projector Maintenance

Related tasks

Turning Off the Projector

Replacing the Remote Control Batteries

The remote control uses two AAA manganese or alkaline batteries. Replace the batteries as soon as they run out.

Caution: Use only the type of batteries specified in this manual. Do not install batteries of different types, or mix new and old batteries.

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1. Remove the battery cover as shown.

2. Remove the old batteries.

Warning: If the battery fluid has leaked, wipe it away with a soft cloth and avoid getting the fluid on your hands. If it gets on your hands, wash them immediately to avoid injury.

3. Insert the batteries with the + and – ends facing as shown.

Warning: Make sure the batteries are inserted in the correct positions. If the batteries are not inserted correctly, they could explode or leak, causing a fire, injury, or damage to the product.

4. Replace the battery cover and slide it up until it clicks into place.

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Warning: Dispose of used batteries according to local regulations. Do not expose batteries to heat

or flame. Keep batteries out of the reach of children; they are choking hazards and are very dangerous if swallowed.

Parent topic: Maintaining and Transporting the Projector

Transporting the Projector

The projector contains precision parts, some of which are glass. Follow the guidelines here to transport, ship, or store the projector safely.

1. Remove any equipment connected to the projector.

2. Turn off the projector.

3. Make sure the status indicator is not lit, then unplug the power cord.

4. Do one of the following:

• When transporting the projector a long distance or as checked luggage, pack it in a firm box with cushioning around it and mark the box "Fragile."

• When shipping the projector for repairs, place it in its original packing materials, if possible, or use equivalent materials with cushioning around the projector. Mark the box "Fragile."

Note: Epson shall not be liable for any damages incurred during transportation.

Parent topic: Maintaining and Transporting the Projector

Related references

Projector Light Status

Related tasks

Turning Off the Projector

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Solving Problems

Check the solutions in these sections if you have any problems using the projector.

Projection Problem Tips Projector Light Status Solving Projector or Remote Control Operation Problems Solving Image or Sound Problems Solutions to Streaming Device Problems Solutions to HDMI Link Problems Solutions When a Message to Replace the Projector is Displayed Where to Get Help (U.S. and Canada) Where to Get Help (Latin America)

Projection Problem Tips

If the projector is not working properly, try turning it off and unplugging it. Then plug it back in and turn it on.

If this does not solve the problem, check the following:

• The lights on the projector may indicate what the problem is.

• The solutions in this manual can help you solve many problems.

If none of these solutions help, you can contact Epson for technical support.

Parent topic: Solving Problems

Related references

Projector Light Status

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Projector Light Status

The light on the projector indicates the projector status and lets you know when a problem occurs. Check the status and color of the light and look for a solution in the tables here.

1 Status light

Status light Status and solution

Blue Normal operation

Flashing blue The projector is warming up, shutting down, or initializing the projector.

The remote control may not function if the status indicator is flashing blue.

Off The projector is in standby or sleep mode. When you press the power

button on the projector or remote, projection begins.

• Make sure that the vents are not clogged with dust or obstructed by nearby objects.

• If the problem persists, unplug the projector and contact Epson for help.

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Status light Status and solution

Orange Projector is too hot and has turned off.

• Let the projector cool down for at least five minutes

• Make sure that the vents and air filter are not clogged with dust or obstructed by nearby objects.

• Clean or replace the air filter.

• Make sure the environmental temperature is not too hot.

• If the problem persists, unplug the projector and contact Epson for help.

Flashing orange One of the following has occurred:

• The lamp has a problem

• A fan or sensor has a problem

• An internal projector error has occurred.

• Power error (Ballast)

Turn the projector off, unplug it, and contact Epson for help.

Note: If the light displays a pattern not listed in the tables above, turn the projector off, unplug it, and contact Epson for help.

Parent topic: Solving Problems

Related references

Projector Environmental Specifications Where to Get Help (U.S. and Canada) Where to Get Help (Latin America)

Related tasks

Cleaning the Air Vents

Solving Projector or Remote Control Operation Problems

Check the solutions in these sections if you have problems operating the projector or remote control.

Note: For Android TV support, visit https://support.google.com/androidtv/.

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Solutions to Projector Power or Shut-Off Problems Solutions to Remote Control Problems

Parent topic: Solving Problems

Solutions to Projector Power or Shut-Off Problems

If the projector does not come on when you press the power button or it shuts off unexpectedly, try the following solutions:

• Make sure the power cord is securely connected to the projector and to a working electrical outlet.

• If the projector's light source turns off unexpectedly, the A/V mute timer may be enabled. Select Off as the A/V Mute Timer setting.

• If the projector's status light is orange, the projector has overheated and shut off. Check the solutions for this light status.

• If the power button on the remote control does not turn on the projector, check its batteries.

• The power cord may be defective. Try another power cord. If that doesn't work, disconnect the cord and contact Epson.

• The cooling fans may run in standby status depending on the projector settings. Also, when the projector wakes from standby status, the fans may cause an unexpected noise. This is not a malfunction.

• HDMI Link settings on connected devices could power on or power off your projector. Adjust the settings on connected devices accordingly.

Parent topic: Solving Projector or Remote Control Operation Problems

Related references

Projector Light Status Projector Feature Settings - Settings Menu

Related tasks

Replacing the Remote Control Batteries

Solutions to Remote Control Problems

If the projector does not respond to remote control commands, try the following solutions:

• Check that the remote control batteries are installed correctly and have power. If necessary, replace the batteries.

• Make sure you are operating the remote control within the reception angle and range of the projector.

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• Make sure the projector is not warming up or shutting down.

• Check to see if a button on the remote control is stuck down, causing it to enter sleep mode. Release the button to wake the remote control up.

• Make sure you are using the projector remote control and not the remote control for Android TV.

• Strong fluorescent lighting, direct sunlight, or infrared device signals may be interfering with the projector's remote receivers. Dim the lights or move the projector away from the sun or interfering equipment.

• If you lose the remote control, you can purchase another from an Epson parts distributor.

Parent topic: Solving Projector or Remote Control Operation Problems

Related references

Remote Control Operation Where to Get Help (U.S. and Canada) Where to Get Help (Latin America) Projector Light Status Projector Parts - Remote Control

Related tasks

Replacing the Remote Control Batteries Pairing the Remote Control

Solving Image or Sound Problems

Check the solutions in these sections if you have any problems with projected images or sound.

Solutions When No Image Appears Solutions When "No Signal" Message Appears Solutions When the Image is Not Rectangular Solutions When the Image is Fuzzy or Blurry Solutions When Only a Partial Image Appears Solutions When the Image Contains Noise or Static Solutions When the Image is Flickering Solutions When the Image Brightness or Colors are Incorrect Solutions When the Image is Upside Down Solutions to Sound Problems

Parent topic: Solving Problems

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Solutions When No Image Appears

If no image appears, try the following solutions:

• Press the A/V mute button on the projector remote control to see if the image was temporarily turned off.

• Check the status light to confirm the projector is operating normally.

• Make sure all necessary cables are securely connected and the power is on for the projector and connected video sources.

• Try using a shorter HDMI cable.

• Use a different display adapter.

• Try connecting the video source directly to the projector.

• Press the projector's power button to wake it from standby or sleep mode. Also see if your connected computer is in sleep mode or displaying a blank screen saver.

• If you are projecting from a streaming device, make sure it is powered by the USB power cable inside the projector. Turn on the connected streaming device or video source, and press the play button to start a video, if necessary.

• Make sure the connected device meets the HDMI CEC standard. See the documentation supplied with the device for more information. If necessary, set the CEC function for the connected device again and restart the device. Turn off the projector and the connected streaming device or video source, and then turn them back on.

• Turn off the projector and the connected streaming device or video source, and then turn them back on.

• If you are projecting from a laptop computer, make sure it is set up to display on an external monitor.

• Make sure the computer's display resolution does not exceed the projector's resolution and frequency limits. If necessary, select a different display resolution for your computer. (See your computer manual for details.)

• If the other solutions do not solve the problem, reset all of the projector settings using the options on the Reset menu.

Parent topic: Solving Image or Sound Problems

Related references

Projector Parts - Remote Control Projector Light Status Projector Reset Options - Reset Menu

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Related tasks

Operating Connected Devices Using the HDMI Link Features Turning On the Projector

Solutions When "No Signal" Message Appears

If the "No Signal" message appears, try the following solutions:

• Turn on the connected computer or video source, and press its play button to begin your presentation, if necessary.

• Check the connection from the projector to your video sources.

• If you are projecting from a laptop computer, make sure it is set up to display on an external monitor.

• If necessary, turn the projector and the connected computer or video source off and then on again.

• If you are projecting from an HDMI source, replace the HDMI cable with a shorter one.

• Connect the video source directly to the projector.

• Check that the source device is not sending a signal that has too high a bandwidth for the cable or the projector. Click the link below to see the supported video display formats.

Displaying From a PC Laptop Displaying From a Mac Laptop

Parent topic: Solving Image or Sound Problems

Related references

Projector Reset Options - Reset Menu Supported Video Display Formats

Displaying From a PC Laptop

If you see the "No Signal" message when you display from a PC laptop, you need to set up the laptop to display on an external monitor.

1. Hold down the laptop's Fn key and press the key labeled with a monitor icon or CRT/LCD. (See your

laptop manual for details.) Wait a few seconds for an image to appear. To display on both the laptop's monitor and the projector, try pressing the same keys again.

Note: On Windows 7 or later, hold down the Windows key and press P at the same time, then click Duplicate.

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2. If the same image is not displayed by the laptop and projector, check the Windows Display utility to

make sure the external monitor port is enabled and extended desktop mode is disabled. (See your computer or Windows manual for instructions.)

3. If necessary, check your video card settings and set the multiple display option to Clone, Mirror, or

Duplicate.

Parent topic: Solutions When "No Signal" Message Appears

Displaying From a Mac Laptop

If you see the "No Signal" message when you display from a Mac laptop, you need to set up the laptop for mirrored display. (See your laptop manual for details.)

1. Open the System Preferences utility and select Displays, Display, or Color LCD.

2. Click the Arrange or Arrangement tab.

3. Select the Mirror Displays checkbox.

Parent topic: Solutions When "No Signal" Message Appears

Solutions When the Image is Not Rectangular

If the projected image is not evenly rectangular, try the following solutions:

• Place the projector directly in front of the center of the screen, facing it squarely, if possible.

• Adjust the image shape using the keystone settings in the projector's menu.

Parent topic: Solving Image or Sound Problems

Related concepts

Projector Placement

Related tasks

Correcting Image Shape with H/V Keystone Correcting Image Shape with Quick Corner

Solutions When the Image is Fuzzy or Blurry

If the projected image is fuzzy or blurry, try the following solutions:

• Adjust the image focus using the focus lever.

• Clean the projector lens.

• Position the projector close enough to the screen.

• Position the projector so the keystone adjustment angle is not so wide that it distorts the image.

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• Adjust the Sharpness setting to improve image quality.

• If you are projecting from a computer, use a lower resolution or adjust the computer's resolution to match the projector's native resolution, if possible.

Parent topic: Solving Image or Sound Problems

Related references

Projection Distance Image Quality Settings - Image Menu Supported Video Display Formats

Related tasks

Adjusting Picture Quality in Detail Correcting Image Shape with H/V Keystone Correcting Image Shape with Quick Corner

Solutions When Only a Partial Image Appears

If only a partial computer image appears, try the following solutions:

• Select Image > Aspect Ratio and set it to Auto.

• If you zoomed into or out of the image using the and buttons, press the return button until the projector returns to a full display.

• Check your computer display settings to disable dual display and set the resolution within the projector's limits. (See your computer manual for details.)

• Check the resolution assigned to your presentation files to see if they are created for a different resolution than you are projecting in. (See your software help for details.)

• Make sure you selected the correct Projection setting in the Installation menu.

Parent topic: Solving Image or Sound Problems

Related references

Supported Video Display Formats Projector Reset Options - Reset Menu

Related tasks

Changing the Image Aspect Ratio

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Solutions When the Image Contains Noise or Static

If the projected image seems to contain electronic interference (noise) or static, try the following solutions:

• Check the cables connecting your computer or video source to the projector. They should be:

• Separated from the power cord to prevent interference

• Securely connected at both ends

• Not connected to an extension cable

• Try decreasing the Sharpness setting in the Image menu.

• Select a computer video resolution and refresh rate that are compatible with the projector.

• If you connected an extension power cable, try projecting without it to see if it caused interference in the signal.

Parent topic: Solving Image or Sound Problems

Related references

Supported Video Display Formats

Related tasks

Adjusting Picture Quality in Detail

Solutions When the Image is Flickering

If the projected screen flickers, try the following solutions:

• If the screen flickers only when a video signal is input, try replacing the cable connecting the projector and video device.

• If Light Output is set to Low (Eco), change this to High and try projecting an image for about two hours to see if it still flickers.

• Disconnect all the cables connecting the projector and video devices, confirm no signal is being input, and then reset all the projector settings by enabling the Reset All Config setting in the projector's

Reset menu.

Parent topic: Solving Image or Sound Problems

Related references

Image Quality Settings - Image Menu Projector Reset Options - Reset Menu

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Solutions When the Image Brightness or Colors are Incorrect

If the projected image is too dark or light, or the colors are incorrect, try the following solutions:

• Try selecting a color mode that best fits the image and environment.

• Check your video source settings.

• Adjust the available settings on the Image menu for the current input source, such as Brightness, Contrast, Tint, and/or Color Saturation.

• Make sure all the cables are securely connected to the projector and your video device. If you connected long cables, try connecting shorter cables.

• Position the projector close enough to the screen.

Parent topic: Solving Image or Sound Problems

Related references

Image Quality Settings - Image Menu Available Color Modes

Related tasks

Adjusting Picture Quality in Detail Changing the Color Mode

Solutions When the Image is Upside Down

If the projected image is upside down, try the following solutions:

• Select the correct projection mode.

Parent topic: Solving Image or Sound Problems

Related tasks

Changing the Projection Mode Using the Menus

Solutions to Sound Problems

If there is no sound when you expect it or the volume is too low or high, try the following solutions:

• Adjust the projector's volume settings.

• Press the mute button on the remote control to resume audio if it was temporarily muted.

• Press the A/V mute button on the projector remote control to resume video and audio if they were temporarily stopped.

• Make sure the Audio Out Device settings are correct.

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• Check your computer or video source to make sure the volume is turned up and the audio output is set for the correct source.

• If you do not hear sound from an HDMI source, set the connected device to PCM output.

• If you are using a Mac and you do not hear sound from an HDMI source, make sure your Mac supports audio through the HDMI port. If not, you need to connect an audio cable.

Parent topic: Solving Image or Sound Problems

Related references

Projector Feature Settings - Settings Menu

Related tasks

Shutting Off the Picture and Sound Temporarily Operating Connected Devices Using the HDMI Link Features Controlling the Volume with the Volume Buttons

Solutions to Streaming Device Problems

If you cannot operate the Epson streaming device included with your projector using the projector remote control, try the following solutions:

• Make sure the streaming device is securely connected to the projector's HDMI extension cable and USB power cable.

• Make sure the streaming device is connected to Wi-Fi. You need an Internet connection to view online streaming content.

• Make sure the projector remote control is paired to the streaming device.

• Make sure you are using the projector remote control and not the remote control for Android TV.

Caution: The streaming device included with your projector is designed for use with this projector. Epson takes no responsibility for repair costs incurred by connecting any other streaming device to your projector.

Note: After repairing the streaming media player, Epson may return the device to you in its initial state. Make sure you make a note of the account information of each online service before you contact your local dealer or the nearest Epson repair center.

Parent topic: Solving Problems

Related references

Projector Parts - Remote Control

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Related tasks

Setting Up Android TV Pairing the Remote Control Connecting to a Streaming Media Player

Solutions to HDMI Link Problems

If you cannot control an HDMI device using the HDMI Link feature, try the following solutions:

• Make sure all necessary cables are securely connected and the power is on for the projector and connected video sources.

• Make sure the cables meet the HDMI CEC standard.

• Make sure the connected device meets the HDMI CEC standard. See the documentation supplied with the device for more information.

• Replace the HDMI cable or try a shorter one.

• Check if the device is available in the Device Connections list in the Settings menu. If the device does not appear, it does not meet the HDMI CEC standards. Connect a different device.

• Make sure the connected devices are turned on and in standby status. See the documentation supplied with the device for more information.

• If you connected a new device or changed any connections, make sure the CEC function is set for the connected device. You may need to restart the device.

Parent topic: Solving Problems

Related references

Projector Feature Settings - Settings Menu

Related tasks

Operating Connected Devices Using the HDMI Link Features

Solutions When a Message to Replace the Projector is Displayed

At the end of the projector lamp's life, the projector displays a message about replacing the projector. Turn the projector off and consider replacing the projector even if the lamp continues to work.

Warning: If you continue to use the projector after the lamp's life expires, the possibility that the lamp may explode increases.

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If the lamp breaks, note the following points:

• Ventilate the area immediately.

• Do not swing or tilt the projector. Shards of glass may fall out and could cause an injury.

• If any shards of glass get into your eyes or mouth, contact a doctor immediately.

Parent topic: Solving Problems

Related references

Projector Lamp Specifications

Where to Get Help (U.S. and Canada)

If you need to contact Epson for technical support services, use the following support options.

Internet Support

Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) and select your product for solutions to common problems with your projector. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.

Speak to a Support Representative

To use the Epson PrivateLine Support service, call (800) 637-7661. This service is available for the duration of your warranty period. You may also speak with a projector support specialist by dialing (562) 276-4394 (U.S.) or (905) 709-3839 (Canada).

Support hours are Monday through Friday, 7 AM to 4 PM, Pacific Time.

Days and hours of support are subject to change without notice. Toll or long distance charges may apply.

Before you call, have the following information ready:

• Product name

• Product serial number (located on the bottom or rear of the projector, or in the menu system)

• Proof of purchase (such as a store receipt) and date of purchase

• Computer or video configuration

• Description of the problem

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Purchase Supplies and Accessories

You can purchase screens, other optional accessories, and replacement parts from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Or you can purchase online at epsonstore.com (U.S. sales) or epsonstore.ca (Canadian sales).

You can purchase a replacement remote control from an Epson parts distributor here (U.S. sales) or

here (Canadian sales).

Parent topic: Solving Problems

Where to Get Help (Latin America)

If you need to contact Epson for technical support services, use the following support options.

Internet Support

Visit Epson's support website at latin.epson.com/support and select your product for solutions to common problems with your projector. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.

Speak to a Support Representative

Before you call for support, please have the following information ready:

• Product name

• Product serial number (located on the bottom or rear of the projector, or in menu system)

• Proof of purchase (such as a store receipt) and date of purchase

• Computer or video configuration

• Description of the problem

Then call:

Country Telephone

Argentina (54 11) 5167-0300

0800-288-37766

Bolivia* 800-100-116

Brazil State capitals and metropolitan areas: 3004-6627

Other areas: 0800-377-6627 / 0800-EPSONBR

Chile (56 2) 2484-3400

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Country Telephone

Colombia Bogota: (57 1) 602-4751

Other cities: 01-8000-915235

Costa Rica 800-377-6627

Dominican Republic* 1-888-760-0068

Ecuador* 1-800-000-044

El Salvador* 800-6570

Guatemala* 1-800-835-0358

Mexico Mexico City: (52 55) 1323-2052

Other cities: 01-800-087-1080

Nicaragua* 00-1-800-226-0368

Panama* 00-800-052-1376

Paraguay 009-800-521-0019

Peru Lima: (51 1) 418-0210

Other cities: 0800-10126

Uruguay 00040-5210067

Venezuela (58 212) 240-1111

*Contact your local phone company to call this toll-free number from a mobile phone.

Note: Toll or long distance charges may apply. If your country does not appear on the list, contact the sales office in the nearest country.

Purchase Supplies and Accessories

You can purchase optional accessories and replacement parts from an Epson authorized reseller. To find the nearest reseller, go to latin.epson.com. Or you can contact your nearest sales office as described in "Where to Get Help."

Parent topic: Solving Problems

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Technical Specifications

These sections list the technical specifications of your projector.

General Projector Specifications Projector Lamp Specifications Remote Control Specifications Projector Dimension Specifications Projector Electrical Specifications Projector Environmental Specifications Streaming Device Specifications Projector Safety and Approvals Specifications Supported Video Display Formats

General Projector Specifications

Type of display Poly-silicon TFT active matrix

Resolution 1920 × 1080 pixels (Full HD)

Lens F=1.44

Color reproduction Up to 16.77 billion colors

Focal length: 16.4 mm

Brightness High light source mode:

White light output 3000 lumens (ISO 21118 standard)

Color light output 3000 lumens

Image size

(in native aspect ratio)

26 inches (0.66 m) to 391 inches (9.9 m)

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Projection distance

(in native aspect ratio)

Projection methods Front, Rear

60" screen: 60" (1.58 m) to 84" (2.14 m)

Optical aspect ratio

(width-to-height)

Focus adjustment Manual

Auto Keystone Correction ±30 °

Internal sound system 5 W (Monaural with enclosure)

Fan noise level 37 dB (High power consumption)

USB Type A port compatibility One USB 2.0 compliant port for supplying power, firmware update,

USB Type B port compatibility One USB 2.0 compliant port for service

Parent topic: Technical Specifications

Projector Lamp Specifications

Type UHE (Ultra High Efficiency)

Power consumption 188 W

Lamp life High Power Consumption mode:

16:9

29 dB (ECO power consumption)

and batch setup

Up to about 6000 hours

ECO Power Consumption mode:

Up to about 12000 hours

Parent topic: Technical Specifications

Related references

Solutions When a Message to Replace the Projector is Displayed

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Remote Control Specifications

Reception range 19.7 feet (6 m)

Batteries Two alkaline or manganese AAA

Parent topic: Technical Specifications

Projector Dimension Specifications

Height (excluding feet) 3.2 inches (82 mm)

Width 12.6 inches (320 mm)

Depth 8.3 inches (211 mm)

Weight Approx. 5.7 lb (2.6 kg)

Parent topic: Technical Specifications

Projector Electrical Specifications

Rated frequency 50/60 Hz

Power supply 100 to 240 V AC ±10%

2.9 - 1.3 A

Power consumption

(100 to 120 V)

Power consumption

(220 to 240 V)

Parent topic: Technical Specifications

Operating:

High Power Consumption mode: 284 W

ECO Power Consumption mode: 223 W

Standby: 0.5 W

Operating:

High Power Consumption mode: 270 W

ECO Power Consumption mode: 214 W

Standby: 0.5 W

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