Epson C8600 Service Manual

Control Panel Operation

EPSON AcuLaser C8600 Quick Reference

The control panel is made up of three
elements: a liquid crystal display (LCD)
panel, indicator lights, and buttons. The
LCD panel and indicator lights tell you the
current status of the printer, and you can use
the control panel buttons to make printer
settings, check consumable products, and
print status sheets. However, settings made
in your application and in the printer driver
usually override settings made at the control
panel.

2

3

1

9

10

4

5

8

7

1 LCD panel Displays printer status

messages and control panel
menu settings.

2

Up

3

Enter

9

Down

10

Back buttons

Use these buttons to access
the control panel menus,
where you can make printer
settings and check the status
of consumable products. For
instructions on how to use
each button, see “Using the
Control Panel Menus” in the
Reference Guide.

4 Job Cancel

button

Press once to cancel the
current print job.
Press down for more than
two seconds to delete all jobs
from the printer memory,
including jobs the printer is
currently receiving, saving to
the Hard Disk Drive, or
printing.

5 Start/Stop

button

Switches the printer between
ready and offline status.
When the error light is

6

flashing, pressing this button
clears the error and switches
the printer to ready status.

6Error light

(Red)

7 Ready light

(Green)

On or flashes when an error
has occurred.

On when the printer is ready,
indicating that the printer is
ready to receive and print
data.
When the printer is not
ready, this light is off.

8 Data light

(Yellow)

On when print data is stored
in the print buffer (the section
of printer memory reserved
for receiving data) but not yet
printed.
Flashing when the printer is
processing data.
Off when no data remains in
the print buffer.

Control Panel Operation (1/3)

EPSON AcuLaser C8600 Quick Reference

How to access the control panel menus

This section explains how to access, use, and
exit the control panel menus. Refer to the
illustrations below for an overview of the
control panel button functions, and see the
steps later in this section for detailed
instructions.

For a complete description of the items and
settings available in the control panel
menus, see “Control Panel Menus” in the
Reference Guide.

Accessing the control panel menus

When the printer’s Ready light is on,
pressing any of the control panel buttons
shown below accesses the control panel
menus.

Press any b utton to
access menus.

Using the control panel buttons

Once you’ve accessed the menus, the
control panel buttons function as shown
below.

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3

4

1. Up/Down buttons Scrolls through menus,
items, and settings on
the current level.

2. Enter button Advances to the next
level, carry out
indicated operations,
and activate settings.

3. Back button Returns to the previous
level.

4. Start/Stop button Exits the control panel
menus from any level.

Control Panel Operation (2/3)

EPSON AcuLaser C8600 Quick Reference

How to use the menus

1. Make sure the Ready light is on, then
press any of the buttons indicated above
to access the menus.

2. Use the

u Up and d Down buttons to

scroll through the menus.

3. Press the Enter button to view the
items in a menu. Depending on the
menu, the LCD panel displays an item
and the current setting separated by an

*

asterisk (YYYY

ZZZZ), or only an item

(YYYY).

4. Use the

u Up and d Down buttons to
scroll through the items, or press the
Back button to return to the previous
level.

5. Press the Enter button to carry out
the operation indicated by an item, such
as printing a status sheet or resetting the
printer, or to view the settings available
for an item, such as paper sizes or
emulation modes.

Use the

u Up and d Down buttons to
scroll through available settings, and
press the Enter button to select a
setting and return to the previous level.
Press the Back button to return to the
previous level without changing the
setting.

Note:

You need to turn the printer off and then on
to activate some settings. For details, see
“Control Panel Menus” in the Reference
Guide.

6. Press the

Start/Stop button

to exit the

control panel menus.

Control Panel Operation (3/3)

Status and Error Messages

EPSON AcuLaser C8600 Quick Reference

This section contains a list of error messages
shown on the LCD panel, giving a brief
description of each message and suggestions
for correcting the problem. Note that not
every message shown on the LCD panel
indicates a problem.

Calibrating Printer

The printer automatically calibrates itself
when any of its covers is opened and when
there is no paper jammed inside. This is not
an error message, and will clear itself after
one minute. While the printer displays this
message, do not open the covers or turn off
the printer.

Cancel All Print Job

The printer is canceling all print jobs in the
printer memory, including jobs the printer is
currently receiving or printing. This
message appears when the Job Cancel
button has been pressed down for more than
2 seconds.

Cancel Print Job

The print is canceling the current print job.
This message appears when the Job
Cancel button has been pressed and released
within 2 seconds.

Check Paper Size

The paper size setting is different from the
size of paper loaded in the printer. Check to
see if the correct size of paper is loaded in the
specified paper source.

To clear this error, select Clear Warning
from the control panel’s Reset Menu. See
“How to access the control panel menus” for
instructions.

Check Paper Type

The media loaded in the printer does not
match the paper type setting in the printer
driver. Media that matches only the paper
size setting will be used for printing.

To clear this error, select Clear Warning
from the control panel’s Reset Menu. See
“How to access the control panel menus” for
instructions.

Check Transparency

You have loaded media other than
transparencies when the Paper Type setting
in the printer driver is Transparency. The
printer stops loading to prevent printer
damage. Load transparencies in the
specified paper source, then press the
Start/Stop button.

Cannot Print Duplex

The printer has encountered problems
during duplex printing. Make sure you are
using an appropriate type and size of paper
for the Duplex Unit. The problem could also
be a result of incorrect settings for the paper
source you are using. Pressing the Start/Stop

will print the rest of the print job on

button

only one side of the paper. Press the Job
Cancel button to cancel the print job.

Collate was disabled

Printing by specifying the number of copies
is no lo ng er po ss ib le due to a la ck of mem or y
(RAM) or free disk space on the optional
Hard Disk Drive. If this error occurs, print
only one copy at a time.

To clear this error, select Clear Warning
from the control panel’s Reset Menu. See
“How to access the control panel menus” for
instructions.

Status and Error Messages (1/8)

EPSON AcuLaser C8600 Quick Reference

Cover A Open

Cover A, the output path cover on the left
side of the printer, is open. Close the cover
and the error is automatically cleared.

Cover D Open

Cover D, the paper cassette cover on the
right side of the printer, is open. Close the
cover and the error is automatically cleared.

Cover E Open

Cover E, the cover on the right side of the
optional Large Capacity Paper Unit, is open.
Close the cover and the error is
automatically cleared.

Cover F Open

Cover F, the optional Duplex Unit’s inverter
cover on the left side of the printer, is open.
Close the cover and the error is
automatically cleared.

Duplex Mem Overflow

There is not enough memory for duplex
printing. The printer prints only on the front
and ejects the paper. To clear this error,
follow the instructions below.

If Off is selected as the Auto Cont setting on
the control panel’s Setup Menu, press the
Start/Stop button to print on the back of the
next sheet, or press the Job Cancel button
to cancel the print job.

If On is selected as the Auto Cont setting on
the control panel’s Setup Menu, printing
continues automatically after a certain
period of time.

Format Error ROM A/Format Error Rom B

An unformatted ROM module has been
inserted. If the ROM module has been
formatted, but is still unreadable, format it
again. If the ROM is still unreadable after
reformatting, take the module to your dealer
for repair or replacement.

To clear this error, either press the

or turn off the printer and remove the

button

ROM module.

Start/Stop

Form Data Canceled

Unable to store form overlay data on the
printer’s Hard Disk Drive. Either the drive is
full, or the maximum number of form
overlay files has been reached. Delete any
form overlay files you no longer need, then
try storing the new overlay again.

To clear this error, select Clear Warning
from the control panel’s Reset Menu. See
“How to access the control panel menus” for
instructions.

Form Feed

The printer is ejecting paper due to a printing
error. This message appears when the

Start/Stop button

more than 2 seconds in order to recover from
a printing error.

has been held down for

Front Cover Open

The front cover is open. Close the cover and
the error is automatically cleared.

Hard Disk Full

The printer has insufficient memory. Delete
the unnecessary data from the Hard Disk
Drive. To clear this error, select Clear
Warning from the control panel’s Reset
Menu. See “How to access the control panel
menus” for instructions.

Status and Error Messages (2/8)

EPSON AcuLaser C8600 Quick Reference

HDD Check

The printer is checking the Hard Disk Drive.

HDD Format ***%

The printer is formatting the optional Hard
Disk Drive. *** indicates the formatting
progress.

Image Optimum

There is insufficient memory to print the
page at the specified print quality. The
printer automatically lowers the print
quality so that it can continue printing. If the
quality of the printout is not acceptable, try
simplifying the page by limiting the number
of graphics or reducing the number and size
of fonts.

To clear this error, select Clear Warning
from the control panel’s Reset Menu. See
“How to access the control panel menus” for
instructions.

Install Waste T Box

The waste toner collector is not installed, or
is installed incorrectly. If there is no waste
toner collector installed, install one in the
printer. If there is a waste toner collector
already installed, try removing it and
reinstalling it. See “Replacing the waste
toner collector” in the Reference Guide for
instructions.

Invalid AUX I/F Card

This message means that the printer cannot
communicate with the installed optional
interface card. Turn off the printer, remove
the card, then reinstall it.

Invalid HDD

Either the optional Hard Disk Drive is
damaged or it cannot be used with this
printer. Turn off the printer and remove the
Hard Disk Drive.

Turn the Image Optimum setting off on the
control panel’s Printing Menu if you do not
want the printer to automatically lower the
print quality to continue printing.

You may need to increase the amount of
printer memory to be able to print at the
desired print quality for your document. For
more information on adding memory, see
“Memory module” in the Reference Guide.

Install Photoconductor

There is no photoconductor unit installed or
the photoconductor unit is not installed
properly. Turn off the printer and install the
photoconductor unit if it is not installed.

If a photoconductor unit is already installed,
turn off the printer, open cover A, then open
cover D. Remove the photoconductor unit,
then reinstall it properly. Close covers D and
A. The error clears automatically if the
photoconductor unit is properly installed.

Invalid IPDS

Turn off the printer and replace the IPDS
module.

Invalid PS3

An optional PostScript 3 ROM module that
cannot be used on this printer is installed.
Turn off the printer and remove the module.

Invalid ROM A/Invalid ROM B

The printer cannot read the installed
optional ROM module. Turn off the printer
and remove the ROM module.

To clear this error, select Clear Warning
from the control panel’s Reset Menu. See
“How to access the control panel menus” for
instructions.

Status and Error Messages (3/8)

EPSON AcuLaser C8600 Quick Reference

Irregular Density

If you try to print on media of overly high
density, the printer stops loading the media
to prevent printer damage. In this case, you
need to clear any jammed media from the
MP tray or the paper path unit.

Jam XX

The location where the paper jam occurred
is displayed at xxxx. xxxx indicates the
location of the error.

If a paper jam occurs at two or more locations
simultaneously, the corresponding multiple
locations are displayed.

Jam A Paper is jammed inside the output path

cover (cover A). For instructions on how to
remove jammed pape r at the output path
cover, see “Paper Jam - Cover A (Jam A)”.

Jam B Paper is jammed inside the fuser unit (unit

B). For instructions on how to remove
jammed paper at the fuser unit, see
“Paper Jam - Cover B (Jam B)”.

Jam F Paper is jammed inside the optional

Jam G Paper is jammed inside the optional

Duplex Unit’s inverter cover (cover F). For
instructions on how to remove jammed
paper at the Duplex Unit’s inverter cover,
see “Paper Jam - Cover F (Jam F)”.

Duplex Unit’s main unit (unit G). For
instructions on how to remove jammed
paper at the Duplex Unit’s main unit, see
“Paper Jam - Unit G (Jam G)”.

Manual Feed xxx

The manual feed mode is specified for the
current print job. Make sure the paper size
indicated by xxx is loaded, then press the

Start/Stop button

.

If you do not want to print this job in manual
mode, press the

Start/Stop button

printer feeds paper from the specified paper
source.

For details on the manual feed mode, see
“Manually feeding paper”.

. The

Jam C Paper is jammed inside the paper path

unit (unit C). For instructions on how to
remove jammed paper at the paper path
unit, see “Paper Jam - Unit C (Jam C)”.

Jam D Paper is jammed inside the paper cassette

cover (cover D). For instructions on how to
remove jammed paper at the paper
cassette cover, see “Paper Jam - Cover D
(Jam D)”.

Jam E Paper is jammed inside the cover on the

right side of the optional Large Capacity
Paper Unit (cover E). For instructions on
how to remove jam med paper at the right
side of the Large Capacity Paper Unit, see
“Paper Jam - Cover E (Jam E)”.

Mem Overflow

The printer has insufficient memory to
execute the current task. Press the

on the control panel to resume

button

printing. Or press the Job Cancel button
to cancel the print job.

Menus Locked

This message appears if you try to change
the printer’s settings through the control
panel when the buttons are locked. You can
unlock them by using the EPSON WinAssist
or WebAssist utility. Refer to the
Administrator’s Guide for information.

Start/Stop

Status and Error Messages (4/8)