Epson B 510DN, B 310N User Manual
User’s Guide
Copyright and Trademarks
All rights reserved. No part of this publication may be reproduced, stored in a retrieval syst em, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written
permission of Seiko Epson Corporation. T he information co ntained herein is designed only for use with this Epson
printer. Epson is not responsible for any use of this information as applied to other printers.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or
abuse of this product or unauthorized modifications, repairs, or alterations to this product.
Seiko Epson Corporation and its affiliates shall not be liable for any damages or problems arising from the use of
any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held lia ble for any damage resulting from electromagnetic interference that
occurs from the use of any interface cables other t han those designated as Epson Approved Products by Seiko
Epson Corporation.
Epson is a registered trademark, Epson Exceed Your Vision is a registered logomark, and Epson Supplies Central
is a service mark of Seiko Epson Corporation.
Microsoft, Windows, and Windows Vista are registered trademarks of Microsoft Corporation.
Apple
and Macintosh are registered trademarks of Apple Inc.
General Notice: Other product names used herein a re for ident ifica tion purp oses only and may b e trademarks of
their respective companies. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
11/09
CPD-27743
© 2009 Epson America, Inc.
Copyright and Trademarks 2
Contents
Copyright and Trademarks
Safety Instructions
Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Setting Up the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Choosing a Place for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Using the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Handling Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Chapter 1 Using Your Software
Overview of Printer Driver and Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Accessing the Printer Driver for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Accessing the Printer Driver for Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Uninstalling the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Uninstalling the User’s Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Chapter 2 Paper Handling
Using Special Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Paper Loading Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Front Paper Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Rear Sheet Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using the Optional Legal-Size Paper Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Loading Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Setting Up the Output Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Selecting the Correct Paper Type or Media Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Chapter 3 Basic Printing
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Printing Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Printing Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Contents 3
Printing on Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Printing Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Printer Settings for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Printer Settings for Mac OS X 10.5 and 10.6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Printer Settings for Mac OS X 10.4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Printing Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Preparing the Print File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Printer Settings for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Printer Settings for Mac OS X 10.5 and 10.6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Printer Settings for Mac OS X 10.4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Printing on Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Loading Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Printer Settings for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Printer Settings for Mac OS X 10.5 and 10.6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Printer Settings for Mac OS X 10.4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using the Cancel Button on the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Canceling from Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Canceling from Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Chapter 4 Printing with Special Layout Options
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Double-Sided (Duplex) Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Fit to Page Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Pages Per Sheet Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Poster Printing (for Windows only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Watermark Printing (for Windows only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Double-sided (Duplex) Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Standard Double-sided Printing for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Standard Double-sided Printing for Mac OS X 10.5 and 10.6 . . . . . . . . . . . . . . . . . . . . 61
Standard Double-sided Printing for Mac OS X 10.4 . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Folded Booklet Double-sided Printing (for Windows only). . . . . . . . . . . . . . . . . . . . . . . 69
Fit to Page Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Printer Settings for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Printer Settings for Mac OS X 10.5 and 10.6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Printer Settings for Mac OS X 10.4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Pages Per Sheet Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Printer Settings for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Printer Settings for Mac OS X 10.5 and 10.6. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Printer Settings for Mac OS X 10.4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Poster Printing (for Windows only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Contents 4
Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
How to Make a Poster from Your Printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Watermark Printing (for Windows only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Printing the Watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Creating Your Own Watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Chapter 5 Using the Control Panel
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Buttons and Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Icons on the LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
How to Access the Control Panel Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Control Panel Menu List. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Status and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Printing the Status Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Entering the Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Chapter 6 Installing Options
Optional Legal-size Paper Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Installing the Optional Legal-size Paper Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Optional Duplex Unit (B-310N only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Installing the Optional Duplex Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Uninstalling the Optional Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Optional Legal-size Paper Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Installing the Optional Legal-size Paper Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Chapter 7 Replacing Consumables
Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Checking the Ink Cartridge Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Purchasing Epson Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Replacing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Maintenance Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Checking the Maintenance Box Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Purchasing a Replacement Maintenance Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Replacing the Maintenance Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Contents 5
Chapter 8 Maintaining Your Printer
Auto Head Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Checking the Print Head Nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Using the Nozzle Check Utility for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Using the Nozzle Check Utility for Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Using the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Using the Head Cleaning Utility for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Using the Head Cleaning Utility for Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Using the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Using the Print Head Alignment Utility for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Using the Print Head Alignment Utility for Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . 134
Using the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Cleaning Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Cleaning the Inside of Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Using the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Transporting Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Storing Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Chapter 9 Using the Printer on a Network
Setting Up the Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Setting Up Your Computers to Use the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Chapter 10 Troubleshooting
Diagnosing the Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Running a Printer Operation Check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Checking Printer Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
For Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Using the Progress Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Using EPSON Status Monitor 3. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
For Mac OS X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
The Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Print Quality Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Horizontal Banding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Vertical Misalignment or Banding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Incorrect or Missing Colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Blurry or Smeared Printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Ink Bleeds Through the Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Contents 6
Miscellaneous Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Incorrect or Garbled Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Incorrect Margins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Printout Has a Slight Slant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Inverted Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Blank Pages Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Printed Side is Smeared or Scuffed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Printing is too Slow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Paper Does Not Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Multiple Pages Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Paper is Improperly Loaded. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Paper is not Ejected Fully or is Wrinkled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
The Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
All Lights Are Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Lights Came On and then Went Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
The Power Light is On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Increasing the Print Speed (for Windows only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Other Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Print Head Cleaning Does Not Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Color Ink is Consumed Even When Printing in Black Ink Only . . . . . . . . . . . . . . . . . . 163
Appendix A Where To Get Help
Epson Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Speak to a Support Representative. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Purchase Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Appendix B Product Information
Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Paper, Consumables, and Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Ink Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Maintenance Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Duplex Unit (B-310N Users only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Legal-size Paper Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Legal-size Paper Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Ink Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Contents 7
Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Standards and Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
FCC Compliance Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
For United States Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
WARNING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
For Canadian Users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Open Source Software License. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
BSD License (Berkeley Software Distribution License) . . . . . . . . . . . . . . . . . . . . . . . 177
Bonjour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Operating System Versions
Index
Contents 8
Safety Instructions
Important Safety Instructions
Read all of the instructions in this section before using the printer. Also, be sure to follow
all warnings and instructions marked on the printer.
Setting Up the Printer
Observe the following when setting up the printer:
❏ Do not block or cover the vents and openings in the printer.
❏ Use only the type of power source indicated on the printer’s label.
❏ Use only the power cord that comes with the printer. Use of another cord may result in
fire or electric shock.
❏ The printer’s power cord is for use with the printer only. Use with other equipment may
result in fire or electric shock.
❏ Be sure your AC power cord meets the relevant local safety standard.
❏ Avoid using outlets on the same circuit as photocopiers or air control systems that
regularly switch on and off.
❏ Avoid electrical outlets controlled by wall switches or automatic timers.
❏ Keep the entire computer system away from potential sources of electromagnetic
interference, such as loudspeakers or the base units of cordless telephones.
❏ Do not use a damaged or frayed power cord.
❏ If you use an extension cord with the printer, make sure that the total ampere rating of
the devices plugged into the extension cord does not exceed the cord’s ampere rating.
Also, make sure that the total ampere rating of all devices plugged into the wall outlet
does not exceed the wall outlet’s ampere rating.
❏ Do not attempt to service the printer yourself.
Safety Instructions 9
❏ Unplug the printer and refer servicing to qualified service personnel under the following
conditions:
The power cord or plug is damaged; liquid has entered the printer; the printer has been
dropped or the casing damaged; the printer does not operate normally or exhibits a
distinct change in performance.
❏ When connecting the printer to a computer or other device with a cable, ensure the
correct orientation of the connectors. Each connector has only one correct orientation.
Inserting a connector in the wrong orientation may damage both devices connected by
the cable.
❏ If damage occurs to the plug, replace the cord set or consult a qualified electrician. If
there are fuses in the plug, make sure you replace them with fuses of the correct size
and rating.
❏ Do not hold the duplex unit when you lift the printer to prevent the duplex unit from
becoming detached. Also, make sure that the duplex unit is attached correctly after
setting up the printer.
Choosing a Place for the Printer
Observe the following when choosing a place for the printer:
❏ Place the printer on a flat, stable surface that extends beyond the base of the printer in
all directions. If you place the printer by the wall, leave at least 4 inches (10 cm)
between the back of the printer and the wall. The printer will not operate properly if it is
tilted at an angle.
❏ When storing or transporting the printer, do not tilt it, stand it on its side, or turn it upside
down. Otherwise, ink may leak from the ink packs.
❏ Leave enough space in front of the printer for the paper to be fully ejected.
❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the
printer away from direct sunlight, strong light, or heat sources.
❏ Avoid places subject to dust, shocks, or vibrations.
❏ Leave enough room around the printer to allow for sufficient ventilation.
❏ Place the printer near a wall outlet where the plug can be easily unplugged.
Using the Printer
Observe the following when using the printer:
Safety Instructions 10
❏ Avoid touching the components inside the printer unless instructed to do so in this
guide.
❏ Do not insert objects through the slots in the printer.
❏ Take care not to spill liquid on the printer.
❏ Do not touch the white flat cable inside the printer.
❏ Do not put your hand inside the printer during printing.
❏ Do not use aerosol products that contain flammable gases inside or around this
product. Doing so may cause fire.
❏ Do not move the print head by hand; otherwise, you may damage the printer.
❏ Do not move the cartridge lever during printing.
❏ Always turn off the printer using the P Power button. When this button is pressed, the
P Power light flashes. Do not unplug the printer or turn off the power to the outlet until
the P Power light stops flashing.
❏ Before transporting the printer, make sure that the print head is in the home (far right)
position.
❏ Be careful not to trap your fingers when closing the printer cover.
Handling Ink Cartridges
Observe the following when handling ink cartridges:
❏ Keep ink cartridges out of the reach of children and do not drink the ink.
❏ If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them
immediately with water.
Safety Instructions 11
❏ Shake the ink cartridge for 5 seconds before installing it for best results.
Caution:
Do not shake cartridges (that have been installed previously) with too much force.
c
❏ Do not use an ink cartridge beyond the date printed on the cartridge carton.
❏ Use up the ink cartridge within six months of installation for best results.
❏ Do not disassemble or modify the ink cartridge. This may affect normal operation and
printing.
❏ Store ink cartridges in a cool, dark place.
❏ After bringing an ink cartridge inside from a cold storage site, allow it to warm up at
room temperature for at least three hours before using it.
❏ Do not touch the green IC chip on the side of the cartridge. This may affect normal
operation and printing. The IC chip on this ink cartridge retains a variety of cartridge
related-information, such as the ink cartridge status, so that the cartridge may be
removed and reinserted freely. However, each time the cartridge is inserted, some ink
is consumed because the printer automatically performs a reliability check. If you
remove an ink cartridge for later use, protect the ink supply area from dirt and dust, and
store it in the same environment as this product. Note that there is a valve in the ink
supply port, making covers or plugs unnecessary, but care is needed to prevent the ink
from staining items that the cartridge touches. Do not touch the ink supply port or
surrounding area.
Warnings, Cautions, and Notes
Warnings, Cautions, and Notes in this User’s Guide are defined as follows:
Warnings
must be followed carefully to avoid bodily injury.
w
Safety Instructions 12
Cautions
must be observed to avoid damage to your equipment.
c
Notes
contain important information and useful tips on the operation of the printer.
Safety Instructions 13
Chapter 1
Using Your Software
Overview of Printer Driver and Status Monitor
The printer driver lets you choose from a wide variety of settings to get the best printing
results. Status Monitor and the printer utilities help you check the printer and keep it in top
operating condition.
Accessing the Printer Driver for Windows
You can access the printer driver from most Windows® applications, the Windows Start
menu, or the taskbar.
To make settings that apply only to the application you are using, access the printer driver
from that application.
To make settings that apply to all of your Windows applications, access the printer driver
from the Start menu or the taskbar.
Refer to the following sections to access the printer driver.
Note:
Screen shots of the printer driver windows in this User's Guide are from Windows XP.
From Windows Applications
1. Click Print or Print Setup on the File menu.
2. In the window that appears, click Printer, Setup, Options, Preferences, or
Properties. (Depending on your application, you may need to click one or a
combination of these buttons.)
From the Start Menu
1. Windows 7:
Click the Start button, and select Devices and Printers.
Windows Vista® and Server 2008:
Click the Start button, select Control Panel, and then select Printer from the
Hardware and Sound category. (If the Control Panel is in Classic View, click Printers.)
Using Your Software 14
Windows XP and Server 2003:
Click Start, Control Panel, then click Printers and Faxes. (If the Control Panel is in
Category View, click Printers and Other Hardware, then click Printers and Faxes.)
Windows 2000:
Click Start, point to Settings, then click Printers.
2. Windows 7:
Right-click the icon the printer and select Printing preferences.
Windows Vista and Server 2008:
Select the printer and then click Select printing preferences.
Windows XP, Server 2003, and 2000:
Select the printer, then click Printing Preferences on the File menu.
From the Shortcut Icon on the Taskbar
Right-click the printer icon on the taskbar, then select Printer Settings.
To add a shortcut icon to the Windows taskbar, first access the printer driver from the Start
menu as described above. Next, click the Maintenance tab, the Speed & Progress
button, and then the Monitoring Preferences button. In the Monitoring Preferences
window, select the Select Shortcut Icon check box.
Getting Information through Online Help
You can access online help for items in the printer driver from your application or the
Windows Start menu.
& See “Accessing the Printer Driver for Windows” on page 14.
In the printer driver window, try one of the following procedures:
❏ Right-click the item, then click Help.
❏ Click the button at the top right of the window, then click the item (for Windows XP
and 2000 only).
Accessing the Printer Driver for Mac OS X
The table below describes how to access the printer driver dialog.
Using Your Software 15
Dialog How to Access It
Page Setup Click Page Setup on the File menu of your application.
Note for Mac OS
Depending on your application, the Page Setup menu may not
appear in the File menu.
Print Click Print on the File menu of your application.
®
X 10.5 and 10.6:
EPSON Printer
Utility3
You can access this software in the following three ways:
❏ Double-click the EPSON Printer Utility3 icon in the Applications
folder in Macintosh HD. Select the printer from the Printer List, then
click OK.
❏ Click Print from your application’s File menu, choose Print Settings in
the Print window that is displayed, then click the Utility icon. This
Utility icon is not displayed when the printer is shared.
❏ For Mac OS X 10.4 only
Open the Applications folder on your hard drive, then open the
Utilities folder and double-click the Print Center or Printer Setup
Utility icon. Select the appropriate printer from the list, then click the
Configure or Utility button.
Getting information through online help
Click the Help button in the Print dialog.
Uninstalling the Printer Software
Uninstalling the Printer Driver
You may need to uninstall your printer driver if you:
❏ Upgrade your computer’s operating system.
❏ Update your printer driver with a newer version.
❏ Have a problem with the printer driver.
If you are upgrading your operating system or updating the printer driver version, be sure
to uninstall the current printer driver before upgrading or installing the new driver.
Otherwise, the driver update will not work.
Using Your Software 16
For Windows
Note:
❏ To uninstall programs in Windows 7 and Windows Vista, you need an administrator account
and the password if you log on as a standard user.
❏ To uninstall programs in Windows XP, you must log on to a Computer Administrator account.
❏ To uninstall programs in Windows 2000, you must log on as a user with administrative
privileges (belonging to the Administrators group).
1. Turn off the printer and disconnect its interface cable.
2. Windows 7 and Windows Vista and Server 2008:
Click the Start button and select Control Panel.
Windows XP and Server 2003:
Click Start and select Control Panel.
Windows 2000:
Click Start, point to Settings, and select Control Panel.
3. Windows 7 and Windows Vista and Server 2008:
Click Uninstall a program from the Programs category, and then select EPSON
Printer Software from the list.
Windows XP and 2000:
Select Add/Remove Programs and then select EPSON Printer Software from the list.
4. Windows 7 and Windows Vista and Server 2008:
Click Uninstall/Change.
Windows XP, Server 2003, and 2000:
Click Change/Remove.
5. Select the icon for your printer and click OK.
6. Click OK to uninstall the printer driver.
For Mac OS X
Note:
To uninstall the programs, you must log on to a Computer Administrator account. You cannot
uninstall programs if you log on as a Limited account user.
1. Quit all running applications.
2. Insert the Epson printer software CD-ROM into your Macintosh.
Using Your Software 17
3. Double-click the Mac OS X icon in the Epson folder. The CD Installer screen is
displayed. Click Custom Install.
4. Select Printer Driver.
Note:
If the Authenticate dialog appears, enter your password or phrase and click OK.
5. Read the software license agreement and click Accept.
6. Select Uninstall from the menu in the upper left and click Uninstall.
7. Follow the on-screen instructions to uninstall the printer driver.
Note for Mac OS X 10.4:
If the name of your printer remains in the Print Center or Printer Setup Utility, select the name from
Printer List and click Delete.
Uninstalling the User’s Guide
For Windows
Note:
❏ To uninstall programs in Windows 7 and Windows Vista, you need an administrator account
and the password if you log on as a standard user.
❏ To uninstall programs in Windows XP, you must log on to a Computer Administrator account.
❏ To uninstall programs in Windows 2000, you must log on as a user with administrative
privileges (belonging to the Administrators group).
1. Turn off the printer and disconnect its interface cable.
2. Windows 7 and Windows Vista and Server 2008:
Click the Start button and select Control Panel.
Windows XP and Server 2003:
Click Start, then select Control Panel.
Windows 2000:
Click Start, point to Settings, and select Control Panel.
3. Windows 7 and Windows Vista and Server 2008:
Click Uninstall a program from the Programs category.
Windows XP, Server 2003, and 2000:
Select Add or Remove Programs.
Using Your Software 18
4. Select this printer’s Manual from the list.
5. Windows 7 and Windows Vista and Server 2008:
Click Uninstall/Change.
Windows XP, Server 2003, and 2000:
Click Change/Remove.
6. Click OK.
For Mac OS X
Note:
To uninstall the programs, you must log on to a Computer Administrator account. You cannot
uninstall programs if you log on as a Limited account user.
1. Quit all running applications.
2. Insert the Epson printer software CD-ROM into your Macintosh.
3. Double-click the Mac OS X icon in the Epson folder. The CD Installer screen is
displayed. Click Custom Install.
4. Select User’s Guide.
5. Select Uninstall from the menu in the upper left and click Uninstall.
6. Follow the on-screen instructions to uninstall the User’s Guide.
Using Your Software 19
Chapter 2
Paper Handling
Using Special Paper
You can achieve best results with most types of plain bond paper. However, coated papers
can also be used.
Epson provides special papers that are formulated for the ink used in Epson ink jet printers,
and recommends these papers to ensure high-quality results.
& See “Paper, Consumables, and Options” on page 167.
When loading special paper distributed by Epson, read the instruction sheets packed with
the paper first and keep the following points in mind.
Note:
❏ Load the paper into the rear sheet feeder printable side up, and in the front paper cassette
printable side down. The printable side is usually whiter or glossier. See the instruction sheets
packed with the paper for more information.
❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing
on curled paper may cause ink to smear on your printout.
❏ Avoid using coated color-laser paper, which can lead to unsatisfactory results.
Paper Loading Capacities
Refer to the table below for the loading capacities of Epson special paper and other paper.
Front paper cassette:
Media Type Loading Capacity
Epson Bright White Paper Up to 400 sheets
Paper Handling 20
Plain paper Up to 510 sheets
Rear sheet feeder:
Media Type Loading Capacity
Plain paper (letter-size) Up to 150 sheets
Plain paper (legal-size) 1 sheet at a time (up to 60
sheets with the optional
legal-size paper support)
Epson Bright White Paper Up to 100 (70 sheets for manual
double-sided printing)
Epson Premium Presentation P aper Matte Up to 20 sheets
Epson Premium Presentation Paper Matte
Double-Sided
Epson Photo Quality Self Adhesive Sheets 1 sheet at a time
Epson Presentation Paper Matte Up to 100 sheets
Envelopes Up to 15 envelopes
1 sheet at a time
Note:
❏ If the paper is curled, flatten it or curl it slightly in the opposite direction. Make sure the paper
stack fits under the c arrow mark inside the edge guide.
❏ Maximum capacity for plain paper depends on the weight and thickness of the paper.
❏ The output tray has a maximum capacity of 170 sheets.
SM
You can purchase genuine Epson ink and paper at Epson Supplies Central
at
www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase
supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON
(800-463-7766).
Loading Paper
Follow these steps to load paper:
Paper Handling 21
Front Paper Cassette
1. Pull out the front paper cassette.
Note:
❏ The B-310N and the standard-sized front paper cassette are shown throughout.
❏ If the legal-size paper cassette (optional for the B-310N) is attached instead of the front
paper cassette, raise its cover and flip it open.
2. Squeeze the edge guides and slide them out until they click into place.
MODIFY TO SHOW LETTER SIZE
3. Fan a stack of paper, then tap it on a flat surface to even the edges.
Paper Handling 22
4. Load the paper with the printable side down.
Note:
Avoid adding paper in the middle of print jobs. Doing so may prevent the paper from feeding
smoothly.
5. Squeeze the edge guides and slide them against the paper until they click.
Note:
If the legal-size paper cassette is attached instead of the front paper cassette, close its cover.
6. Gently reinsert the cassette into the printer.
Paper Handling 23
Caution:
To avoid paper jams, do not force the front paper cassette or legal size paper cassette
c
into the printer and check the edge guides after inserting the cassette.
7. Slide out and extend the extension tray.
Note:
❏ Leave enough space in front of the printer for the paper to be fully ejected.
❏ Make sure the paper stack fits under the c arrow mark inside the left edge guide.
❏ The legal size paper cassette does not align flush with the output tray.
Rear Sheet Feeder
1. Open the paper support.
2. Slide out and extend the extension tray.
Paper Handling 24
3. Slide the edge guide to the left.
4. Fan a stack of paper, then tap it on a flat surface to even the edges.
5. Load the paper with the printable side up, against the right side of the rear sheet feeder.
Then slide the edge guide against the left edge of the paper.
Note:
❏ Leave enough space in front of the printer for the paper to be fully ejected.
❏ Always load paper into the rear sheet feeder short edge first, even when you are printing
landscape-oriented pictures.
❏ Avoid adding paper in the middle of print jobs. Doing so may prevent the paper from feeding
smoothly.
❏ Make sure the paper stack fits under the c arrow mark inside the left edge guide.
Paper Handling 25
Using the Optional Legal-Size Paper Support
Align the legal-size paper support with the right side of the paper support and attach it as
shown. You can load up to 60 sheets of plain legal-size paper (up to 20 lb or 75 g/m²).
Do not leave legal-size paper in the rear sheet feeder when you are not printing, or the
sheets may curl.
Loading Envelopes
Follow these steps to load envelopes:
1. Open the paper support.
Paper Handling 26
2. Slide out and extend the extension tray.
3. Slide the left edge guide to the left.
4. Load envelopes short edge first with the flap facing down and to the left. Then slide the
left edge guide against the left edge of the envelopes.
Note:
❏ The thickness of envelopes and their ability to fold vary widely. If the total thickness of the stack
of envelopes exceeds 0.6 inch (15 mm), press down on the envelopes to flatten them before
loading. If print quality declines when a stack of envelopes is loaded, load one envelope at a
time.
❏ You can load up to 15 envelopes at a time in the rear sheet feeder.
Paper Handling 27
❏ Do not use envelopes that are curled or folded.
❏ Flatten the envelope flaps before loading.
❏ Flatten the leading edge of the envelope before loading.
❏ Avoid using envelopes that are too thin, as they may curl during printing.
For printing instructions, see the following instructions.
& See “Printing on Envelopes” on page 42.
Setting Up the Output Tray
The output tray is located on the front paper cassette. Slide out the extension tray and then
open the flap on the extension tray to prevent your prints from slipping off the printer. The
maximum capacity of the output tray is 170 sheets.
Selecting the Correct Paper Type or Media Type
The printer automatically adjusts itself for the type of paper you select in your print settings.
That is why the paper type or media type setting is so important. It tells your printer what
kind of paper you are using and adjusts the ink coverage accordingly. The table below lists
the settings you should choose for your paper.
For this paper Select this paper type (media
type) setting
Plain paper Plain Paper/Bright White Paper
Epson Bright White Paper
Epson Premium Presentation P aper Matte Premium Presentation Pape r
Epson Premium Presentation Paper Matte
Double-Sided
Epson Presentation Paper Matte Presentation Paper Matte
Envelopes Envelope
Matte
Paper Handling 28
Chapter 3
Basic Printing
Introduction
This section guides you through the procedures for different kinds of printing.
Printing Documents
Explains how to print documents on various types of paper.
& See “Printing Documents” on page 30.
Printing Photos
Explains how to print photos on various types of paper.
& See “Printing Photos” on page 36.
Basic Printing 29
Printing on Envelopes
Explains how to print on envelopes.
& See “Printing on Envelopes” on page 42.
Printing Documents
Loading Paper
Refer to the section below for details on loading paper.
& See “Loading Paper” on page 21.
When using special Epson paper, refer to the section below.
& See “Using Special Paper” on page 20.
Printer Settings for Windows
1. Open the file you want to print.
2. Access the printer settings.
Basic Printing 30
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