Epson B 500DN User Manual

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User’s Guide

NPD3349-00

B-300/B-500DN User’s Guide

Operating System Versions

Safety Instructions

Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Setting up the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Choosing a place for the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Using the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Handling ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Chapter 1 Using Your Software

Overview of Printer Driver and Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Accessing the printer driver for Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Printing Web Pages to Fit to Your Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Accessing EPSON Web-To-Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Uninstalling the printer driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Uninstalling the User’s Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Chapter 2 Paper Handling

Using Special Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Loading capacities for Epson special media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Storing Epson photo paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Into the front paper cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Into the rear sheet feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Loading Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Setting Output Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Setting output support tray for Epson Professional Flyer Paper . . . . . . . . . . . . . . . . . . . . 28

Selecting the Correct Paper Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

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Chapter 3 Basic Printing

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Printing Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Printing Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Printing Documents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Printing on Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Printing Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Preparing the print file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Printer settings for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Printing Web Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Using EPSON Web-To-Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Printing Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Loading paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Printer settings for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Printing on Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Loading envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Printer settings for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Using the printer button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

For Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Chapter 4 Printing with Special Layout Options

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Double-Sided Printing (for Windows only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Fit to Page Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Pages Per Sheet Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Poster Printing (for Windows only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Watermark Printing (for Windows only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Double-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Standard double-sided printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Folded booklet double-sided printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Fit to Page Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Printer settings for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Pages Per Sheet Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Printer settings for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Poster Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Printer settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

How to make a poster from your printouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Watermark Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

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Printing the watermark. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Creating your own watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Chapter 5 Using the Control Panel

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

For B-500DN users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

For B-300 users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

For B-500DN users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Buttons and lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Icons on the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

How to access the control panel menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Control panel menu list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Status and error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Printing the status sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

For B-300 users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Buttons and lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Status and error lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Printing the status sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

Chapter 6 Installing Option

Duplex Unit (B-300 only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Installing the duplex unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Uninstalling the duplex unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Chapter 7 Replacing Consumables

Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Checking the ink cartridge status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Replacing an ink cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Maintenance Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Checking the maintenance box status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Replacing a maintenance box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Chapter 8 Maintaining Your Printer

Checking the Print Head Nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Using the Nozzle Check utility for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

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B-300/B-500DN User’s Guide

Using the control panel (B-500DN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Using the printer buttons (B-300) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Using the Head Cleaning utility for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Using the control panel (B-500DN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Using the printer buttons (B-300) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Using the Print Head Alignment utility for Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Using the control panel (B-500DN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Cleaning Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Cleaning Inside of Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Using the control panel (B-500DN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Using the printer buttons (B-300) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Transporting Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Chapter 9 Using the Printer on a Network

Setting Up the Printer on a Network (for B-500DN Users only). . . . . . . . . . . . . . . . . . . . . . . . 116

Setting Up the Printer as the Shared Printer for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Setting up the print server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Setting up each client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Chapter 10 Troubleshooting

Diagnosing the Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Error indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

EPSON Status Monitor (for Windows only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Running a printer operation check (for B-500DN users) . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Running a printer operation check (for B-300 users) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Checking Printer Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

For Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

The Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Horizontal banding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Vertical misalignment or banding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Incorrect or missing colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Blurry or smeared printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Miscellaneous Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Incorrect or garbled characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Incorrect margins. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Printout has a slight slant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Inverted image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

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Blank pages print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Printed side is smeared or scuffed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Printing is too slow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Paper Does Not Feed Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Paper does not feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138

Multiple pages feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Paper is improperly loaded . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

Paper is not ejected fully or is wrinkled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

The Printer Does Not Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

All lights are off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Lights came on and then went out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

The Power light is on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Increasing the Print Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141

Other Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

Print head cleaning does not start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

The color ink is consumed even when printing in black ink only . . . . . . . . . . . . . . . . . . 143

Feel a slight electric shock when you touch the printer (short-circuit) . . . . . . . . . . . . . . 143

Appendix A Where To Get Help

Technical Support Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Before Contacting Epson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Help for Users in Europe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Help for Users in Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Help for Users in Singapore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Help for Users in Thailand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Help for Users in Vietnam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Help for Users in Indonesia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Help for Users in Hong Kong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Help for Users in Malaysia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Help for Users in India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

Help for Users in the Philippines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

Appendix B Product Information

Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

B-500DN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

B-300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Paper, Consumables, and Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Contents 6

B-300/B-500DN User’s Guide

Maintenance box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Duplex unit (B-300 users only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

For using the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

Technical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Ink cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Standards and approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Index

Contents 7

B-300/B-500DN User’s Guide

Copyright and Trademarks

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. The information contained herein is designed only for use with this Epson printer. Epson is not responsible for any use of this information as applied to other printers.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson Approved Products by Seiko Epson Corporation.

EPSON

Microsoft

is a registered trademark and Exceed Your Vision is a trademark of Seiko Epson Corporation.

, Windows®, and Windows Vista® are registered trademarks of Microsoft Corporation.

DPOF™ is a trademark of CANON INC., Eastman Kodak Company, Fuji Photo Film Co., Ltd. and Matsushita Electric Industrial Co., Ltd.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

B-300/B-500DN User’s Guide

Operating System Versions

In this manual, the following abbreviations are used.

Windows refers to Windows Vista, XP, XP x64 and 2000.

❏ Windows Vista refers to Windows Vista Home Basic Edition, Windows Vista Home Premium Edition, Windows

Vista Business Edition, Windows Vista Enterprise Edition, and Windows Vista Ultimate Edition.

❏ Windows XP refers to Windows XP Home Edition, Windows XP Professional x64 Edition, and Windows XP

Professional.

❏ Windows 2000 refers to Windows 2000 Professional.

Operating System Versions 9

Safety Instructions

Important Safety Instructions

B-300/B-500DN User’s Guide

Read all of the instructions in this section before using the printer. Also, be sure to follow all

warnings and instructions marked on the printer.

Setting up the printer

Observe the following when setting up the printer:

❏ Do not block or cover the vents and openings in the printer.

❏ Use only the type of power source indicated on the printer’s label.

❏ Use only the power cord that comes with the printer. Use of another cord may result in fire or

electric shock.

❏ The printer’s power cord is for use with the printer only. Use with other equipment may result

in fire or electric shock.

❏ Be sure your AC power cord meets the relevant local safety standard.

❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly

switch on and off.

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New :Depends on model

❏ Avoid electrical outlets controlled by wall switches or automatic timers.

❏ Keep the entire computer system away from potential sources of electromagnetic interference,

such as loudspeakers or the base units of cordless telephones.

❏ Do not use a damaged or frayed power cord.

❏ If you use an extension cord with the printer, make sure that the total ampere rating of the

devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure that the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating.

❏ Do not attempt to service the printer yourself.

Safety Instructions 10

B-300/B-500DN User’s Guide

❏ Unplug the printer and refer servicing to qualified service personnel under the following

conditions: The power cord or plug is damaged; liquid has entered the printer; the printer has been dropped or the casing damaged; the printer does not operate normally or exhibits a distinct change in performance.

❏ If you plan to use the printer in Germany, the building installation must be protected by a 10 or

16 amp circuit breaker to provide adequate short-circuit protection and over-current protection for the printer.

❏ When connecting the printer to a computer or other device with a cable, ensure the correct

orientation of the connectors. Each connector has only one correct orientation. Inserting a connector in the wrong orientation may damage both devices connected by the cable.

❏ If damage occurs to the plug, replace the cord set or consult a qualified electrician. If there are

fuses in the plug, make sure you replace them with fuses of the correct size and rating.

❏ Do not hold the duplex unit when you lift the printer to prevent the duplex unit from becoming

detached. Also, make sure that the duplex unit is attached correctly after setting up the printer.

Choosing a place for the printer

Observe the following when choosing a place for the printer:

❏ Place the printer on a flat, stable surface that extends beyond the base of the printer in all

directions. If you place the printer by the wall, leave more than 10 cm between the back of the printer and the wall. The printer will not operate properly if it is tilted at an angle.

❏ When storing or transporting the printer, do not tilt it, stand it on its side, or turn it upside

down. Otherwise, ink may leak from the ink packs.

❏ Leave enough space in front of the printer for the paper to be fully ejected.

❏ Avoid places subject to rapid changes in temperature and humidity. Also, keep the printer

away from direct sunlight, strong light, or heat sources.

❏ Avoid places subject to dust, shocks, or vibrations.

❏ Leave enough room around the printer to allow for sufficient ventilation.

❏ Place the printer near a wall outlet where the plug can be easily unplugged.

Using the printer

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Observe the following when using the printer:

Safety Instructions 11

B-300/B-500DN User’s Guide

❏ Avoid touching the components inside the printer unless instructed to do so in this guide.

❏ Do not insert objects through the slots in the printer.

❏ Take care not to spill liquid on the printer.

❏ Do not touch the white flat cable inside the printer.

❏ Do not put your hand inside the printer during printing.

❏ Do not use aerosol products that contain flammable gases inside or around this product. Doing

so may cause fire.

❏ Do not move the print head by hand; otherwise, you may damage the printer.

❏ Always turn off the printer using the P Power button. When this button is pressed, the

P Power light flashes. Do not unplug the printer or turn off the power to the outlet until the P Power light stops flashing.

❏ Before transporting the printer, make sure that the print head is in the home (far right) position.

❏ Be careful not to trap your fingers when closing the printer cover.

Handling ink cartridges

Observe the following when handling ink cartridges:

❏ Keep ink cartridges out of the reach of children and do not drink the ink.

❏ If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them

immediately with water.

❏ Shake the ink cartridge well before installing it for best results.

Safety Instructions 12

B-300/B-500DN User’s Guide

Caution:

Do not shake cartridges (that have been installed previously) with too much force.

❏ Do not use an ink cartridge beyond the date printed on the cartridge carton.

❏ Use up the ink cartridge within six months of installation for best results.

❏ Do not dismantle the ink cartridges. This could damage the print head.

❏ Store ink cartridges in a cool, dark place.

❏ After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room

temperature for at least three hours before using it.

❏ Do not touch the green IC chip on the side of the cartridge. This may affect normal operation

and printing.The IC chip on this ink cartridge retains a variety of cartridge related-information, such as the ink cartridge status, so that the cartridge may be removed and reinserted freely. However, each time the cartridge is inserted, some ink is consumed because the printer automatically performs a reliability check. If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust, and store it in the same environment as this product. Note that there is a valve in the ink supply port, making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge touches. Do not touch the ink supply port or surrounding area.

Warnings, Cautions, and Notes

Warnings, Cautions, and Notes in this User's Guide are indicated as below and have the following

meaning.

Warnings

must be followed carefully to avoid bodily injury.

Cautions

must be observed to avoid damage to your equipment.

Notes

contain important information and useful tips on the operation of the printer.

Safety Instructions 13

Chapter 1

Using Your Software

Overview of Printer Driver and Status Monitor

B-300/B-500DN User’s Guide

The printer driver lets you choose from a wide variety of settings to get the best printing results.

Status Monitor and the printer utilities help you check the printer and keep it in top operating

condition.

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Accessing the printer driver for Windows

You can access the printer driver from most Windows applications, the Windows Start menu, or

the taskbar.

To make settings that apply only to the application you are using, access the printer driver from

that application.

To make settings that apply to all of your Windows applications, access the printer driver from the

Start menu or the taskbar.

Refer to the following sections to access the printer driver.

Note:

Screen shots of the printer driver windows in this User's Guide are from Windows XP.

From Windows applications

1. Click Print or Print Setup on the File menu.

2. In the window that appears, click Printer, Setup, Options, Preferences, or Properties.

(Depending on your application, you may need to click one or a combination of these buttons.)

Using Your Software 14

From the Start menu

1. Windows Vista:

Click the start button, select Control Panel, and then select Printer from the Hardware and Sound category. (If the Control Panel is in Classic View, click Printers.)

Windows XP:

Click Start, Control Panel, then click Printers and Faxes. (If the Control Panel is in Category View, click Printers and Other Hardware, then click Printers and Faxes.)

Windows 2000:

Click Start, point to Settings, then click Printers.

2. Windows Vista:

Select the printer and then click Select printing preferences.

Windows XP and 2000:

Select the printer, then click Printing Preferences on the File menu.

B-300/B-500DN User’s Guide

From the shortcut icon on the taskbar

Right-click the printer icon on the taskbar, then select Printer Settings.

To add a short cut icon to the Windows taskbar, first access the printer driver from the Start menu

as described above. Next, click the Maintenance tab, the Speed & Progress button, and then the

Monitoring Preferences button. In the Monitoring Preferences window, select the Select

Shortcut Icon check box.

Getting information through online help

You can access online help for items in the printer driver from your application or the Windows

Start menu.

& See “Accessing the printer driver for Windows” on page 14.

In the printer driver window, try one of the following procedures.

❏ Right-click the item, then click Help.

❏ Click the button at the top right of the window, then click the item (for Windows XP and

2000 only).

Using Your Software 15

Printing Web Pages to Fit to Your Paper Size

B-300/B-500DN User’s Guide

EPSON Web-To-Page lets you make Web pages fit to your paper size when printing. You can also

see a preview before printing.

Note:

This software is not available for Windows Vista and XP x64.

Note for Windows Internet Explorer 7 users:

Printing web pages to fit to your paper size is a standard feature in Windows Internet Explorer 7.

Using Your Software 16

B-300/B-500DN User’s Guide

Accessing EPSON Web-To-Page

After you install EPSON Web-To-Page, the menu bar is displayed on the Windows Internet

Explorer Toolbar. If it does not appear, select Toolbars from the View menu of Internet Explorer,

and then select EPSON Web-To-Page.

Uninstalling the Printer Software

Uninstalling the printer driver

You may need to uninstall your printer driver if you:

❏ Upgrade your computer’s operating system.

❏ Update your printer driver with a newer version.

❏ Have a problem with the printer driver.

If you are upgrading your operating system or updating the printer driver version, be sure to

uninstall the current printer driver before upgrading or installing the new driver. Otherwise, the

driver update will not work.

For Windows

Note:

❏ To uninstall programs in Windows Vista, you need an administrator account and the password if you

log on as a standard user.

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New :Depends on model

❏ To uninstall programs in Windows XP, you must log on to a Computer Administrator account.

❏ To uninstall programs in Windows 2000, you must log on as a user with administrative privileges

(belonging to the Administrators group).

Using Your Software 17

B-300/B-500DN User’s Guide

1. Turn off the printer and disconnect its interface cable.

2. Windows Vista:

Click the start button and select Control Panel.

Windows XP:

Click Start and select Control Panel.

Windows 2000:

Click Start, point to Settings, and select Control Panel.

3. Windows Vista:

Click Uninstall a program from the Programs category, and then select EPSON Printer Software from the list.

Windows XP and 2000:

Double-click the Add/Remove Programs icon and select EPSON Printer Software from the list.

4. Windows Vista:

Click Uninstall/Change.

Windows XP and 2000:

Click Change/Remove.

5. Select the icon for your printer and click OK.

6. Click OK to uninstall the printer driver.

Using Your Software 18

B-300/B-500DN User’s Guide

Uninstalling the User’s Guide

For Windows

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Note:

❏ To uninstall programs in Windows Vista, you need an administrator account and the password if you

log on as a standard user.

❏ To uninstall programs in Windows XP, you must log on to a Computer Administrator account.

❏ To uninstall programs in Windows 2000, you must log on as a user with administrative privileges

(belonging to the Administrators group).

1. Turn off the printer and disconnect its interface cable.

2. Windows Vista:

Click the start button and select Control Panel.

Windows XP:

Click Start, then select Control Panel.

Windows 2000:

Click Start, point to Settings, and select Control Panel.

3. Windows Vista:

Click Uninstall a program from the Programs category.

Windows XP and 2000:

Double-click the Add or Remove Programs icon.

4. Select this printer's Manual from the list.

5. Windows Vista:

Click Uninstall/Change.

Windows XP and 2000:

Click Change/Remove.

6. Click OK.

Using Your Software 19

B-300/B-500DN User’s Guide

Chapter 2

Paper Handling

Using Special Paper

You can achieve good results with most types of plain bond paper. However, coated papers

provide superior printouts because they absorb less ink.

Epson provides special papers that are formulated for the ink used in Epson ink jet printers, and

recommends these papers to ensure high-quality results.

& See “Paper, Consumables, and Option” on page 156.

When loading special paper distributed by Epson, read the instruction sheets packed with the

paper first and keep the following points in mind.

Note:

❏ Load the paper into the rear sheet feeder printable side up. The printable side is usually whiter or glossier.

See the instruction sheets packed with the paper for more information. Some types of paper have cut corners to help identify the correct loading direction.

❏ If the paper is curled, flatten it or curl it slightly in the opposite direction before loading. Printing on

curled paper may cause ink to smear on your printout.

Note for Professional Flyer Paper:

❏ If water gets on the printable side, wipe off the water. Be careful not to scuff or scratch the printable side.

❏ Do not touch the printable side. Moisture and oils from your skin can affect print quality.

❏ Professional Flyer Paper supports double-sided printing. When you use the double-sided printing

function, feed the paper manually.

❏ When you use the double-sided printing function, let the printed side dry for about 20 minutes before

printing the back side.

Paper Handling 20

B-300/B-500DN User’s Guide

❏ When you use the double-sided printing function, printing the low print duty side first is recommended.

Depending on the print pattern, marks made by the rollers may appear on the printed side. Print one test copy and examine the results before printing many sheets.

❏ Depending on the printing environment, the output paper cannot be stacked. In this case, use the output

support tray.

Output support tray stacks 50 sheets of one-sided printing and 25 sheets of double-sided printing.

& See “Setting output support tray for Epson Professional Flyer Paper” on page 28.

Loading capacities for Epson special media

Refer to the table below for the loading capacities of Epson special paper and other media.

Front paper cassette:

Media Type Loading Capacity

Epson Bright White Ink Jet Paper Up to 400 sheets

Rear sheet feeder:

Media Type Loading Capacity

Single-sided Printing Manual Double-sided Printing

Epson Bright White Ink Jet Paper Up to 100 sheets Up to 70 sheets

Epson Professional Flyer Paper Up to 70 sheets Up to 50 sheets

Epson Photo Paper Up to 60 sheets -

Epson Matte Paper-Heavyweight Up to 20 sheets -

Epson Double-Sided Matte Paper Up to 1 sheet Up to 1 sheet

Epson Photo Quality Ink Jet Paper Up to 100 sheets -

Envelopes Up to 15 sheets -

New :Depends on model (See Spec)

Note:

If the paper is curled, flatten it or curl it slightly in the opposite direction. Make sure the paper stack fits

under the c arrow mark inside the edge guide.

Paper Handling 21

B-300/B-500DN User’s Guide

Storing Epson photo paper

Return unused paper to the original package as soon as you finish printing. Epson recommends

storing your printouts in a resealable plastic bag. Keep them away from high temperature,

humidity, and direct sunlight.

Loading Paper

Follow these steps to load paper:

Into the front paper cassette

1. Pull out the front paper cassette.

New :Depends on model

Paper Handling 22

B-300/B-500DN User’s Guide

2. Slide the edge guides while pinching their knob to accommodate the paper you are loading.

3. Fan a stack of paper, then tap it on a flat surface to even the edges.

4. Load the paper with the printable side down.

Note:

Avoid adding paper before running out of paper. Doing so may prevent the paper from feeding smoothly.

Paper Handling 23

B-300/B-500DN User’s Guide

5. Slide the edge guides while pinching their knob to fit the paper you are loading.

6. Reinsert the cassette into the printer.

Note:

❏ Do not insert the front paper cassette with force. Doing so may cause the paper to jam.

❏ Do not move the edge guides after reinserting the front paper cassette. Doing so may cause the paper

to jam.

7. Slide out and extend the extension tray.

Paper Handling 24

Note:

❏ Leave enough space in front of the printer for the paper to be fully ejected.

❏ Make sure the paper stack fits under the c arrow mark inside the left edge guide.

Into the rear sheet feeder

1. Open the paper support.

B-300/B-500DN User’s Guide

2. Slide out and extend the extension tray.

3. Slide the left edge guide to the left.

Paper Handling 25

B-300/B-500DN User’s Guide

4. Fan a stack of paper, then tap it on a flat surface to even the edges.

5. Load the paper with the printable side up, against the right side of the rear sheet feeder. Then slide the left edge guide against the left edge of the paper.

Note:

❏ Leave enough space in front of the printer for the paper to be fully ejected.

❏ Always load paper into the rear sheet feeder short edge first, even when you are printing

landscape-oriented pictures.

❏ Avoid adding paper before running out of paper. Doing so may prevent the paper from feeding smoothly.

❏ Make sure the paper stack fits under the c arrow mark inside the left edge guide.

Loading Envelopes

Follow these steps to load envelopes:

1. Open the paper support.

New :Depends on model (See Spec)Need an Illustration in step 5

Paper Handling 26

2. Slide out and extend the extension tray.

3. Slide the left edge guide to the left.

B-300/B-500DN User’s Guide

4. Load envelopes short edge first with the flap facing down and to the left. Then slide the left edge guide against the left edge of the envelopes.

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Note:

❏ The thickness of envelopes and their ability to fold vary widely. If the total thickness of the stack of

envelopes exceeds 15 mm, press down on the envelopes to flatten them before loading. If print quality declines when a stack of envelopes is loaded, load one envelope at a time.

❏ You can load up to 15 envelopes at a time in the rear sheet feeder.

❏ Do not use envelopes that are curled or folded.

❏ Flatten the envelope flaps before loading.

❏ Flatten the leading edge of the envelope before loading.

❏ Avoid using envelopes that are too thin, as they may curl during printing.

For printing instructions, see the following instructions. & See “Printing on Envelopes” on page 38.

Setting Output Tray

The output tray is located on the front paper cassette. Slide out the extension tray and then open the flap on the extension tray to prevent your prints from slipping off the printer.

Setting output support tray for Epson Professional Flyer Paper

When you print on the Epson Professional Flyer Paper, set the output support tray. The use of the output support tray is recommended especially when the output paper is curled and cannot be stacked. Follow these steps to set the output support tray.

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1. Pull out the output tray.

2. Slide the output support tray until it clicks. The output support tray is lifted slightly.

3. Reinsert the output tray into the printer.

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Note:

After printing on the Epson Professional Flyer Paper, push the output support tray to move it to its original position.

Selecting the Correct Paper Type

The printer automatically adjusts itself for the type of paper you select in your print settings. That is why the paper type setting is so important. It tells your printer what kind of paper you are using and adjusts the ink coverage accordingly. The table below lists the settings you should choose for your paper.

For this paper Select this paper type setting

Plain paper plain papers

Epson Bright White Ink Jet Plain Paper

Epson Professional Flyer Paper Epson Professional Flyer

Epson Photo Paper Epson Photo

Epson Matte Paper - Heavyweight Epson Matte

Epson Double-Sided Matte Paper

Epson Photo Quality Ink Jet Paper Epson Photo Quality Ink Jet

Envelopes Envelope

Note:

The availability of special media varies by location. For the latest information on media available in your area, contact Epson customer support. & See “Technical Support Web Site” on page 144.

Paper Handling 30

Chapter 3

Basic Printing

Introduction

This section guides you through the procedures for different kinds of printing.

Printing Photos

B-300/B-500DN User’s Guide

Explains how to print photos on various types of paper. & See “Printing Photos” on page 32.

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Printing Web Pages

Explains how to print Web pages so that they fit on a sheet of paper without getting cut off on the right side. & See “Printing Web Pages” on page 34.

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Basic Printing 31

Printing Documents

Explains how to print documents on various types of paper. & See “Printing Documents” on page 36.

Printing on Envelopes

Explains how to print on envelopes. & See “Printing on Envelopes” on page 38.

B-300/B-500DN User’s Guide

Printing Photos

Preparing the print file

You need to adjust the image file to the size of the paper. If your application has margin settings, make sure that the margins are within the printable area of the page. & See “Printable area” on page 159.

Basic Printing 32

Loading paper

Refer to the section below for details on loading paper.

& See “Loading Paper” on page 22.

When using special Epson paper, refer to the section below.

& See “Using Special Paper” on page 20.

Printer settings for Windows

Follow these steps to adjust your printer settings.

1. Access the printer settings.

& See “Accessing the printer driver for Windows” on page 14.

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2. Click the Main tab, then select Photo in the Quality Option settings:

3. Select the paper source as the Source setting.

4. Select the appropriate Type setting.

& See “Selecting the Correct Paper Type” on page 30.

5. Select the appropriate Size setting. You can also define a custom paper size. For details, see the online help.

6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout.

7. Click OK to close the printer settings window.

After completing the steps above, print one test copy and examine the results before printing an entire job.

Printing Web Pages

Loading paper

Refer to the section below for details on loading paper.

& See “Loading Paper” on page 22.

When using special Epson paper, refer to the section below.

& See “Using Special Paper” on page 20.

Using EPSON Web-To-Page

The EPSON Web-To-Page software lets you print Web pages so that they fit within the width of your selected paper.

Note:

This software is not available for Windows Vista and XP x64.

Note for Windows Internet Explorer 7 users:

Printing web pages to fit to your paper size is a standard feature in Windows Internet Explorer 7.

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1. In Internet Explorer, go to the Web page you want to print.

If you have installed EPSON Web-To-Page, the EPSON Web-To-Page toolbar appears on the Internet Explorer window.

2. Click the Print button on the toolbar. The Print window appears.

Note:

If you want to preview the layout of your printout, click the Preview button on the toolbar.

3. Right-click the printer icon and choose Printing Preferences in Windows XP and 2000.

4. Click the Main tab, then select Web as the Quality Option settings:

5. Select the paper source as the Source setting.

6. Select the appropriate Type setting.

& See “Selecting the Correct Paper Type” on page 30.

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7. Select the appropriate Size setting. You can also define a custom paper size. For details, see the online help.

8. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout.

9. Click OK to close the printer settings window.

10. Print your page.

Printing Documents

Loading paper

Refer to the section below for details on loading paper.

& See “Loading Paper” on page 22.

When using special Epson paper, refer to the section below.

& See “Using Special Paper” on page 20.

Printer settings for Windows

1. Open the file you want to print.

2. Access the printer settings.

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Basic Printing 36

& See “Accessing the printer driver for Windows” on page 14.

B-300/B-500DN User’s Guide

3. Click the Main tab, then select one of the following Quality Option settings:

❏ Draft for rough drafts with reduced print quality

❏ Text for text-only documents with higher text quality

❏ Text & Image for higher quality documents with text and images

4. Select the paper source as the Source setting.

5. Select the appropriate Type setting.

& See “Selecting the Correct Paper Type” on page 30.

6. Select the appropriate Size setting. You can also define a custom paper size. For details, see the online help.

7. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout.

Basic Printing 37

8. Click OK to close the printer settings window.

9. Print your file.

Printing on Envelopes

Loading envelopes

B-300/B-500DN User’s Guide

Refer to the section below for loading envelopes.

& See “Loading Envelopes” on page 26.

Refer to the section below for the printable area.

& See “Printable area” on page 159.

Printer settings for Windows

1. Access the printer settings.

New :Depends on modelMatch with printer driver UI

Basic Printing 38

& See “Accessing the printer driver for Windows” on page 14.

B-300/B-500DN User’s Guide

2. Click the Main tab, then select one of the following Quality Option settings:

❏ Text for most envelopes

❏ Text & Image to print images on the envelope

3. Select Rear Tray as the Source setting.

4. Select Envelope as the Type setting.

5. Select the appropriate envelope size from the available Size settings. You can also define a custom size. For details, see the online help.

6. Select Landscape as the Orientation setting.

7. Click OK to close the printer settings window.

8. Print your envelope.

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Canceling Printing

If you need to cancel printing, follow the instructions in the appropriate section below.

Using the printer button

For B-500DN users

Press the + Cancel button to cancel a print job in progress.

For B-300 users

Press the ) Paper/Cancel button to cancel a print job in progress.

For Windows

When you start printing, the progress meter appears on your computer screen.

Click the Stop button to cancel printing.

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Chapter 4

Printing with Special Layout Options

Introduction

You can print with a variety of layouts for special projects, such as booklets and posters.

Double-Sided Printing (for Windows only)

Lets you print on both sides of the paper. & See “Double-Sided Printing” on page 43.

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Fit to Page Printing

Lets you automatically enlarge or reduce the size of your document to fit the paper size selected in the printer driver. & See “Fit to Page Printing” on page 56.

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Printing with Special Layout Options 41

Pages Per Sheet Printing

Lets you print two or four pages on a single sheet of paper. & See “Pages Per Sheet Printing” on page 59.

B-300/B-500DN User’s Guide

Poster Printing (for Windows only)

Lets you enlarge material on a single document page to cover 4, 9, or 16 printed sheets of paper, and then make a poster. & See “Poster Printing” on page 62.

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Printing with Special Layout Options 42

Watermark Printing (for Windows only)

B-300/B-500DN User’s Guide

Lets you print text or an image as a watermark on each page of your printout. & See “Watermark Printing” on page 68.

For example, you can put “Confidential” on an important document.

Double-Sided Printing

Two types of double-sided printing are available: standard and folded booklet.

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Standard double-sided printing allows you to print the odd-numbered pages first. Once these pages are printed, you can reload them to print the even-numbered pages onto the opposite side of the paper.

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Folded booklet double-sided printing allows you to make single-fold booklets. The pages that will appear on the outside (after the page is folded) are printed first. The pages that will appear inside the booklet can then be printed after you reload the paper into the printer as shown in the illustration below.

Single-fold booklet

✽: Binding edge

You can create a booklet by printing pages 1 and 4 on the first sheet of paper, pages 5 and 8 on the second sheet, and pages 9 and 12 on the third sheet.

After you reload these sheets into the rear sheet feeder, you can then print pages 2 and 3 on the back of the first sheet of paper, pages 6 and 7 on the back of the second sheet, and pages 10 and 11 on the back of the third sheet.

The resulting pages can then be folded and bound together into a booklet.

Note:

❏ Depending on the paper, stacks of up to 30 sheets can be loaded into the rear sheet feeder during

double-sided printing.

❏ Only use papers that are suitable for double-sided printing. Otherwise, the printout quality may

deteriorate.

❏ Depending on the paper and the amount of ink used to print text and images, ink may bleed through to

the other side of the paper.

❏ The surface of the paper may be smeared during double-sided printing.

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Standard double-sided printing

Automatic double-sided printing (using the duplex unit)

Follow the steps below to print odd- and even-numbered pages onto opposite sides of the sheet using the duplex unit.

Note:

Automatic double-sided printing supports plain paper only.

1. Access the printer settings.

& See “Accessing the printer driver for Windows” on page 14.

New :Depends on modelMatch with printer driver UI

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2. Click the Main tab, then select one of the following Quality Option settings:

❏ Draft for rough drafts with reduced print quality

❏ Text for text-only pages

❏ Text & Image for higher quality pages with text and images

❏ Web for web pages

❏ Photo for good quality and speed

3. Select the paper source as the Source setting.

4. Select plain papers as the Type setting.

& See “Selecting the Correct Paper Type” on page 30.

5. Select the appropriate Size setting.

6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout.

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7. Click the Page Layout tab, then select the Duplex Printing check box.

8. Select Auto to use automatic double-sided printing function.

9. Click Adjust Print Density to open the Print Density Adjustment window.

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10. Select the appropriate document type as the Select Document Type setting.

11. Specify the Print Density and Increased Ink Drying Time as the Adjustments setting.

Note:

When you print data with dense photo on both sides of paper, reduce the print density and increase the drying time to print finely.

12. Click OK to return to the Page Layout window.

13. Click Margins to open the Margins window.

14. Specify the edge of the paper where the binding will be placed. You can choose Left, Top, or Right.

15. Choose cm or inch as the Unit setting. Then specify the width of the binding margin. You can enter any width from 0.3 cm to 3.0 cm, or from 0.12 inches to 1.18 inches.

Note:

The actual binding margin may be different from the specified settings depending on your application. Experiment with a few sheets to examine actual results before printing the entire job.

16. Click OK to return to the Page Layout window. Then click OK to save your settings.

17. Load paper into the printer, then send the print job from your application.

& See “Loading Paper” on page 22.

Note:

Do not pull out the paper with force when the printer ejects paper after printing on one side.

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Manual double-sided printing

Follow the steps below to print odd- and even-numbered pages onto opposite sides of the sheet.

1. Access the printer settings.

& See “Accessing the printer driver for Windows” on page 14.

2. Click the Main tab, then select one of the following Quality Option settings:

❏ Draft for rough drafts with reduced print quality

❏ Text for text-only pages

❏ Text & Image for higher quality pages with text and images

❏ Web for web pages

❏ Photo for good quality and speed

3. Select Rear Tray as the Source setting.

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4. Select the appropriate Type setting.

& See “Selecting the Correct Paper Type” on page 30.

5. Select the appropriate Size setting.

6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout.

7. Click the Page Layout tab, then select the Duplex Printing check box.

8. Select Manual to use manual double-sided printing function.

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9. Click Margins to open the Margins window.

10. Specify the edge of the paper where the binding will be placed. You can choose Left, Top, or Right.

11. Choose cm or inch as the Unit setting. Then specify the width of the binding margin. You can enter any width from 0.3 cm to 3.0 cm, or from 0.12 inches to 1.18 inches.

Note:

The actual binding margin may be different from the specified settings depending on your application. Experiment with a few sheets to examine actual results before printing the entire job.

12. Click OK to return to the Page Layout window. Then click OK to save your settings.

13. Load paper into the rear sheet feeder, then send the print job from your application. Instructions for generating the even-numbered pages will be displayed while the odd-numbered pages are printed.

& See “Loading Paper” on page 22.

14. Follow the on-screen instructions to reload the paper.

Note:

❏ The paper may curl during printing due to the amount of ink used. Should this occur, slightly curl

the sheets in the opposite direction before reloading them.

❏ Align the sheet stack by tapping its edges against a hard, flat surface before reloading the stack.

❏ Follow the instructions provided when reloading the printouts. Otherwise, paper may jam or the

binding margins may be incorrect.

❏ If a paper jam occurs, refer to the following.

& See “The Paper Jams” on page 128.

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15. Once the paper is reloaded, click Resume to print the even-numbered pages.

Folded booklet double-sided printing

Manual double-sided printing

Use the following steps to create a folded booklet.

Note:

Folded booklet double-sided printing function is available only when manual double-sided printing is set.

1. Access the printer settings.

& See “Accessing the printer driver for Windows” on page 14.

New :Depends on modelMatch with printer driver UI

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2. Click the Main tab, then select one of the following Quality Option settings:

❏ Draft for rough drafts with reduced print quality

❏ Text for text-only pages

❏ Text & Image for higher quality pages with text and images

❏ Web for web pages

❏ Photo for good quality and speed

3. Select Rear Tray as the Source setting.

4. Select the appropriate Type setting.

& See “Selecting the Correct Paper Type” on page 30.

5. Select the appropriate Size setting.

6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout.

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7. Click the Page Layout tab and select the Duplex Printing check box. Then select Manual and select the Folded Booklet check box.

8. Click Margins to open the Margins window.

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9. Specify the edge of the paper where the binding will be placed. You can choose Left, Top, or Right.

Note:

When you select Portrait as the Orientation setting, the Left or Right binding positions are available. The Top binding position is available when you select Landscape as the Orientation setting.

10. Choose cm or inch as the Unit setting. Specify the width of the binding margin.

Portrait Landscape

*: Folding edge

** : Margin

You can enter any width from 0.3 cm to 3.0 cm, or from 0.12 inches to 1.18 inches. The specified margin width will be used on both sides of the fold. For example, if you specify a 1 cm margin, you will get a 2 cm margin (a margin of 1 cm will be placed on each side of the fold).

11. Click OK to return to the Page Layout window. Then click OK to save your settings.

12. Load paper into the rear sheet feeder, then send the print job from your application. Instructions for printing the inside pages will be displayed while the outside pages are printed.

& See “Loading Paper” on page 22.

13. Follow the on-screen instructions to reload the paper.

Note:

❏ The paper may curl during printing due to the amount of ink used. Should this occur, slightly curl

the sheets in the opposite direction before reloading them.

❏ Align the sheet stack by tapping its edges against a hard, flat surface before reloading it in the printer.

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❏ Follow the instructions provided when reloading the printouts. Otherwise, paper may jam or the

binding margins may be incorrect.

❏ If a paper jam occurs, refer to the following.

& See “The Paper Jams” on page 128.

14. Once the paper is reloaded, click Resume to print the inside pages.

15. Once printing is complete, fold the sheets and bind them together using a stapler or other binding method.

Fit to Page Printing

You can use the Fit to Page printing function when you want to print, for example, an A4 size document on another size paper.

Fit to Page printing automatically resizes your page to the paper size you select. You can also resize your page manually.

Printer settings for Windows

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1. Access the printer settings.

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Printing with Special Layout Options 56

& See “Accessing the printer driver for Windows” on page 14.

B-300/B-500DN User’s Guide

2. Click the Main tab, then select one of the following Quality Option settings:

❏ Draft for rough drafts with reduced print quality

❏ Text for text-only pages

❏ Text & Image for higher quality pages with text and images

❏ Web for web pages

❏ Photo for good quality and speed

3. Select the paper source as the Source setting.

4. Select the appropriate Type setting.

& See “Selecting the Correct Paper Type” on page 30.

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5. Select the appropriate Size setting.

6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout.

7. Click the Page Layout tab, then select the Reduce/Enlarge Document check box.

8. Do one of the following:

❏ If you selected By Output Paper Size, select the size of the paper you are using from the

drop-down list.

❏ If you selected By Percentage, use the arrows to choose a percentage.

9. Click OK to close the printer settings window.

After completing the steps above, print one test copy and examine the results before printing an entire job.

Printing with Special Layout Options 58

Pages Per Sheet Printing

B-300/B-500DN User’s Guide

Pages Per Sheet printing allows you to print two or four pages on single sheets of paper.

Printer settings for Windows

1. Access the printer settings.

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Printing with Special Layout Options 59

& See “Accessing the printer driver for Windows” on page 14.

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2. Click the Main tab, then select one of the following Quality Option settings:

❏ Draft for rough drafts with reduced print quality

❏ Text for text-only pages

❏ Text & Image for higher quality pages with text and images

❏ Web for web pages

❏ Photo for good quality and speed

3. Select the paper source as the Source setting.

4. Select the appropriate Type setting.

& See “Selecting the Correct Paper Type” on page 30.

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5. Select the appropriate Size setting.

6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout.

7. Click the Page Layout tab, select Multi-Page, then select Pages Per Sheet.

8. Select from the following settings for Pages Per Sheet printing:

2, 4 Prints two or four pages of your document on a single piece of paper.

Print Page Borders

Page Order Allows you to specify the order in which the pages will be printed on the sheet

Prints frames around the pages printed on each sheet.

of paper. Some settings may be unavailable, depending on the Orientation setting on the Main window.

9. Click OK to close the printer settings window.

After completing the steps above, print one test copy and examine the results before printing an entire job.

Printing with Special Layout Options 61

Poster Printing

B-300/B-500DN User’s Guide

Poster printing allows you to print poster-size images by enlarging one page to cover several sheets of paper.

Printer settings

1. Access the printer settings.

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Printing with Special Layout Options 62

& See “Accessing the printer driver for Windows” on page 14.

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2. Click the Main tab, then select one of the following Quality Option settings:

❏ Draft for rough drafts with reduced print quality

❏ Text for text-only documents

❏ Text & Image for higher quality pages with text and images

❏ Web for web pages

❏ Photo for good quality and speed

3. Select the paper source as the Source setting.

4. Select the appropriate Type setting.

& See “Selecting the Correct Paper Type” on page 30.

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5. Select the appropriate Size setting.

6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout.

7. Click the Page Layout tab and select Multi-Page, then select Poster Printing. Click the up or down arrow to select 2x1, 2x2, 3x3, or 4x4.

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8. Click Settings to adjust the way your poster will be printed. The Poster Settings window opens.

9. Make the following settings:

Print Cutting Guides

Overlapping Alignment Marks

Trim Lines Prints border lines on the panels to guide you when trimming the pages.

Prints guide lines for cutting.

Slightly overlaps the panels and prints alignment markers so that the panels can be aligned more precisely.

Note:

If you want to print only a few of the panels without printing the entire poster, click the panels that you do not want to print.

10. Click OK to close the Poster Settings window.

After completing the steps above, print one test copy and examine the results before printing an entire job. Then follow the instructions. & See “How to make a poster from your printouts” on page 66.

Printing with Special Layout Options 65

How to make a poster from your printouts

B-300/B-500DN User’s Guide

Here is an example of how to make a poster with 2x2 selected under Poster Printing and

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Overlapping Alignment Marks selected as the Print Cutting Guides.

1. Cut off the margin of Sheet 1 along a vertical line through the center of the top and bottom cross marks:

2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back:

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3. Cut the taped sheets in two along a vertical line through the alignment markers (this time, a line to the left of the cross marks):

4. Align the edges of the paper using the alignment markers and tape them together from the back:

5. Repeat the instructions from step 1 to step 4 to tape Sheets 3 and 4 together.

6. Repeat the instructions from step 1 to step 4 to tape the top and bottom edges of the paper:

7. Cut off the remaining margins.

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Watermark Printing

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Watermark printing allows you to print a text-based or image-based watermark on your document.

Printing the watermark

1. Access the printer settings.

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& See “Accessing the printer driver for Windows” on page 14.

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2. Click the Main tab, then select one of the following Quality Option settings:

❏ Draft for rough drafts with reduced print quality

❏ Text for text-only documents with higher text quality

❏ Text & Image for higher quality documents with text and images

3. Select the paper source as the Source setting.

4. Select the appropriate Type setting.

& See “Selecting the Correct Paper Type” on page 30.

5. Select the appropriate Size setting.

6. Select Portrait (tall) or Landscape (wide) to change the orientation of your printout.

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7. Click the Page Layout tab, choose the desired watermark from the Watermark list, then click Settings.

If you want to create your own watermark, see the following instructions. & See “Creating your own watermark” on page 71.

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8. Specify the settings you want for the watermark. You can change the position and size of the watermark by dragging the image within the preview window.

9. Click OK to return to the Page Layout window.

10. Click OK to close the printer settings window.

After completing the steps above, print one test copy and examine the results before printing an entire job.

Creating your own watermark

You can add your own text-based or image-based watermarks to the Watermark list.

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1. Click Add/Del under Watermark on the Page Layout window. The following window appears.

2. Do one of the following:

❏ To use an image file as a watermark, select BMP. Click Browse to locate the bitmap file you

want to use, then click Open. Type a name for your watermark in the Name text box, then click Save.

❏ To create a text-based watermark, select Text. Type your text in the Text box. This text will

also be used as the watermark name. If you want to change the watermark name, type a new name in the Name text box, then click Save.

3. Click OK to return to the Page Layout window.

Printing with Special Layout Options 72

4. Click Settings. The following window appears:

B-300/B-500DN User’s Guide

5. Make sure that the appropriate watermark is selected in the Watermark list, then select Color, Position, Density, Size, Font, Style, and Angle settings. (For details, see the online help.) Your settings are reflected in the preview window.

6. When you finish making settings, click OK.

Printing with Special Layout Options 73

B-300/B-500DN User’s Guide

Chapter 5

Using the Control Panel

Introduction

You can use the printer’s control panel to access a variety of menus that allow you to check the status of consumable products, print status sheets, and make printer settings. This section describes how to use the control panel.

For B-500DN users

Explains how to use the control panel for B-500DN.

❏ “Buttons and lights” on page 75

❏ “Icons on the LCD” on page 77

❏ “How to access the control panel menus” on page 78

❏ “Control panel menu list” on page 78

❏ “Status and error messages” on page 82

❏ “Printing the status sheet” on page 84

For B-300 users

Explains how to use the control panel for B-300.

❏ “Buttons and lights” on page 85

❏ “Status and error lights” on page 87

❏ “Printing the status sheet” on page 90

Using the Control Panel 74

B-300/B-500DN User’s Guide

For B-500DN users

The control panel of the printer consists of 7 buttons, 3 lights, and a liquid crystal display (LCD).

Buttons and lights

The table below describes the functions of the buttons on the control panel.

Button Description

Turns the printer on or off.

Power button

Cancels the print job if pressed during printing.

Returns to the Ready status when pressed in Menu mode.

Cancel button

Using the Control Panel 75

Left button

Up button

Down button

B-300/B-500DN User’s Guide

Returns to the previous level when pressed in Menu mode.

Changes the parameter in the reverse order when selecting a desired parameter in Menu mode.

Changes the parameters in forward order when selecting a desired parameter in Menu mode.

Enters Menu mode when pressed in the Ready status.

Selects a desired menu when pressed in Menu mode.

Right button

Sets the selected parameter in the selected item in Menu mode.

Executes the item if the selected item is for execution only.

Feeds the paper when paper feed failed.

OK button

The table below describes the meanings of the lights on the control panel. The lights let you know the status of the printer and the type of an error when it occurs.

Light Description

On: The installed ink cartridge is expended. The ink cartridge is not installed.

Ink status light (orange)

The installed ink cartridges cannot be used with the printer. The cartridge lock lever is in the unlocked position. The installed maintenance box is at the end of its service life. The maintenance box is not installed. The installed maintenance box cannot be used with the printer. The maintenance box cover is open.

Flashing: The installed ink cartridge is nearly expended. The maintenance box is nearing the end of its service life.

Paper status light

(orange)

On: No paper is loaded in the paper source. The printer loads more than one sheet of paper at a time.

Flashing: Paper is jammed.

Using the Control Panel 76

On:

Power light (green)

The printer is in the Ready status.

Flashing: The printer is starting. The printer is printing. The printer is cleaning the print head. The printer is charging the ink. The printer is canceling printing.

Off: The printer is off.

Icons on the LCD

This section describes the meaning of icons displayed on the LCD screen.

The table below describes the meaning of ink cartridge status icon.

B-300/B-500DN User’s Guide

Icon Description

The icon gives a rough estimate of the useable ink remaining in the ink cartridge.

The installed ink cartridge is nearly expended.

The installed ink cartridge is expended.

The ink cartridge is not installed.

The installed ink cartridges cannot be used with the printer.

The table below describes the meaning of maintenance box status icon.

Icon Description

The icon gives a rough estimate of the remaining capacity of the maintenance box.

The installed maintenance box is nearing the end of its service life.

Using the Control Panel 77

B-300/B-500DN User’s Guide

The installed maintenance box is at the end of its service life.

The maintenance box is not installed.

The installed maintenance box cannot be used with the printer.

How to access the control panel menus

This section describes how to enter Menu mode and make settings with the buttons on the control panel.

Note:

❏ Press the + Cancel button whenever you want to exit Menu mode and return to the Ready status.

❏ Press the l Left button to return to the previous step.

1. Make sure that READY appears on the LCD screen, and then press the r Right button. The first menu appears on the LCD screen.

2. Press the d Down or u Up button to scroll through the menus.

3. Press the OK or r Right button to select the desired menu. The first item appears on the LCD screen.

4. Press the d Down or u Up button to scroll through the items.

5. Press the OK or r Right button to select the desired item. The first parameter appears on the LCD screen.

6. Press the d Down or u Up button to scroll through the parameters.

7. Press the OK button to store the selected parameter. If the parameter is for execution only, press the OK button to execute the function for the item.

After execution, the printer returns to the previous menu.

8. Press the + Cancel button. The printer returns to the Ready status.

Control panel menu list

This section describes the parameter for each item in the menu.

Using the Control Panel 78

Printer setting menu

This menu allows you to configure the basic printer setting.

Item Parameter

Language English, French, Italian, German, Spanish, Portuguese, Dutch, Japanese

Language

You can select the language displayed on the LCD screen.

Test print menu

This menu allows you to make settings related to test print.

Item Parameter

Nozzle check -

B-300/B-500DN User’s Guide

Status sheet -

Network sheet -

Nozzle check

You can print a print head nozzle check pattern for each ink cartridge. From the printing results, you can check whether the nozzles are delivering ink properly.

& See “Checking the Print Head Nozzles” on page 107.

Status sheet

You can print the current printer status.

& See “Printing the status sheet” on page 84.

Network sheet

You can print the current settings of the network interface.

Using the Control Panel 79

Printer status menu

This menu allows you to check the current printer status.

Item Parameter

Version SH xxxx, xxxxx

Maintenance box xx%

Version

You can check the firmware version.

Maintenance box

You can get a rough estimate of the remaining capacity of the maintenance box.

Maintenance menu

B-300/B-500DN User’s Guide

This menu allows you to make settings related to maintenance.

Item Parameter

Head alignment -

Cleaning -

Cleaning sheet -

Contrast adj. -10 - 10

Head alignment

You can print a head alignment test pattern. From the printing results, you can adjust the head alignment.

Cleaning

You can clean the print head. You can also print nozzle check pattern before cleaning.

Cleaning sheet

You can clean up the rollers inside the printer.

Contrast adj.

You can adjust the contrast of the LCD screen. Press the u Up or d Down button to adjust contrast.

Using the Control Panel 80

Network setting menu

This menu allows you to make network settings.

Item Parameter

Network setup Auto -

Panel IP address 000.000.000.000–255.255.255.255

Subnet mask 000.000.000.000–255.255.255.255

Default gateway 000.000.000.000–255.255.255.255

Bonjour On, Off

Init N/W set -

Network setup

You can select the method to configure the network settings.

B-300/B-500DN User’s Guide

When Auto is selected, the printer obtains the IP address, Subnet mask and Default gateway automatically. When Panel is selected, you can specify the IP address, Subnet mask, Default gateway and Bonjour settings using the control panel. When Init N/W set is selected, you can revert the network settings of the printer to the factory default value.

IP address, Subnet mask, Default gateway

You can set the IP address, Subnet Mask, and Default Gateway to the printer. To change the parameter, press the l Left or r Right button to move cursor and the u Up or d Down button to change number.

Bonjour

You can set the Bonjour settings of the printer.

Using the Control Panel 81

Status and error messages

This section describes the meaning of messages displayed on the LCD screen.

The table below describes the status messages.

Message Description

Cancel The print job is canceled.

Charging ink The printer is charging the ink.

Cleaning The printer is cleaning the print head.

Please wait The printer is starting.

The printer is initializing the settings.

Printing The printer is processing data.

Ready The printer is ready to print.

Power save The printer is in the power save mode.

B-300/B-500DN User’s Guide

Power off The printer is shutting down.

The table below contains error messages, a brief description of each message and suggestions for correcting the problem.

Message Problem Solutions

Service call see guide Service call error occurs. Turn off the printer and then back on. If

the error does not clear, contact Epson Service Center.

& See “Epson Service Center” on page

147.

Printer near end of service life

Nozzle maint error see guide

Parts inside the printer are at the end of their service life.

Print head nozzles are clogged or misaligned.

Contact Epson Service Center to replace them.

& See “Epson Service Center” on page

147.

Perform the nozzle check and print head cleaning.

& See “Checking the Print Head Nozzles” on page 107.

& See “Cleaning the Print Head” on page 109.

Press the OK button to recover from error status.

Using the Control Panel 82

B-300/B-500DN User’s Guide

Printer error restart printer Printer error occurs. Turn off the printer and then back on.

If the error does not clear, turn off the printer and make sure no paper is jammed in the printer, then turn back on the printer.

& See “The Paper Jams” on page 128.

If the error does not clear again, turn off the printer again and contact Epson Service Center.

& See “Epson Service Center” on page

147.

Close maint box cover The maintenance box cover is open. Close the maintenance box cover.

Set maint box The maintenance box is not installed. Install the maintenance box.

The maintenance box cannot be used with the printer.

Replace maint box The maintenance box is at the end of its

service life.

Move ink lever down The cartridge lever is in the unlocked

position.

Set ink cartridge The ink cartridge is not installed. Install the ink cartridge.

Replace ink cartridge The ink cartridge cannot be used with

the printer.

The ink cartridge is expended. Replace the ink cartridge.

Set paper in cassette Paper is not loaded in the front paper

cassette.

Set paper in auto feeder Paper is not loaded in the rear sheet

feeder.

Remove jammed paper Paper is jammed in front paper cassette

or rear sheet feeder.

Double feed jam remove paper

The printer feeds more than one sheet of paper at a time.

Install the genuine maintenance box.

Replace the maintenance box.

& See “Replacing a maintenance box” on page 104.

Move the cartridge lever to the locked position.

Install the genuine ink cartridge.

& See “Replacing an ink cartridge” on page 98.

Load the paper in the front paper cassette.

Load the paper in the rear sheet feeder.

Remove the jammed paper.

& See “The Paper Jams” on page 128.

Remove the jammed paper, and then press the OK button.

Close printer cover The printer cover is open during printing. Close the printer cover.

Set duplex unit The duplex unit is removed. Attach the duplex unit.

Duplex unit jam remove paper

Paper is jammed in duplex unit. Remove the jammed paper.

& See “The Paper Jams” on page 128.

Using the Control Panel 83

B-300/B-500DN User’s Guide

Printing the status sheet

While in Menu mode, you can print a status sheet to see the current default values. To print a status sheet, follow the steps below.

1. Make sure that A4 size paper is loaded in the front paper cassette.

2. Press the r Right button to enter Menu mode.

3. Press the d Down or u Up button to display TEST PRINT, and then press the OK or r Right button.

4. Press the d Down or u Up button to display STATUS SHEET, and then press the OK or r Right button.

5. Press the OK button to start printing a status sheet.

After printing is finished, the printer returns to the Test print menu.

For B-300 users

The control panel of the printer consists of 3 buttons and 7 lights.

Using the Control Panel 84

Buttons and lights

The table below describes the functions of the buttons on the control panel.

Button Description

Turns the printer on or off.

Power button

Cleans the print head if pressed and held for 3 seconds.

Prints a status sheet if the P Power button is pressed while holding down the H Ink button.

Ink button

Feeds and ejects the paper.

Restart printing when a double feed error is detected.

Feeds the paper when paper feed failed.

Paper/Cancel button

Ejects the paper when the paper is jammed.

Cancels the print job if pressed during printing.

Prints the firmware version and the print head nozzle check pattern for each ink cartridge if the P Power button is pressed while holding down the ) Paper/Cancel button.

B-300/B-500DN User’s Guide

The table below describes the functions of the lights on the control panel. The lights let you know the status of the printer and the type of an error when it occurs.

Using the Control Panel 85

Light Description

B-300/B-500DN User’s Guide

Ink status light (orange)

Maintenance box status

light (orange)

Paper status light

(orange)

Power light (green)

On: The installed ink cartridge is expended. The ink cartridge is not installed. The installed ink cartridges cannot be used with the printer.

Flashing: The installed ink cartridge is nearly expended.

On: The installed maintenance box is at the end of its service life. The maintenance box is not installed. The installed maintenance box cannot be used with the printer. The maintenance box cover is open. The cartridge lever is in the unlocked position.

Flashing: The maintenance box is nearing the end of its service life.

On: No paper is loaded in the paper source. The printer loads more than one sheet of paper at a time.

Flashing: Paper is jammed. The duplex unit is not installed.

On: The printer is in the Ready status.

Flashing: The printer is starting. The printer is printing. The printer is cleaning the print head. The printer is charging the ink. The printer is canceling printing.

Off: The printer is off.

Maintenance box status light is also on for these errors.

Maintenance box status light also flashes for this error.

Using the Control Panel 86

Status and error lights

This section describes the meaning of lights on the control panel.

The table below describes the lights showing the printer status.

= on, = flashing

Light Description

The printer is ready to print.

The printer is starting.

The printer is printing.

The printer is cleaning the print head.

The printer is charging the ink.

The print job is canceled.

B-300/B-500DN User’s Guide

The table below contains the lights showing the errors, a brief description and suggestions for correcting the problem.

= on, = flashing

Lights Problem and solution

Ink end

The installed ink cartridge is expended. Replace the ink cartridge.

Ink cartridge error

The ink cartridge is not installed. Install the ink cartridge.

The ink cartridge is not detected. Install the ink cartridge again.

The installed ink cartridge cannot be used with the printer.

Ink low

The ink cartridge is nearly expended. Obtain the new ink cartridge.

Install the genuine ink cartridge.

Using the Control Panel 87

Maintenance box at the end of its service life

B-300/B-500DN User’s Guide

The maintenance box is at the end of its service life.

Maintenance box error

The maintenance box is not installed. Install the maintenance box.

The maintenance box is not detected. Install the maintenance box again.

The maintenance box cannot be used with the printer.

The maintenance box cover is open. Close the maintenance box cover.

Cartridge lever unlocked

The cartridge lever is in the unlocked position.

Maintenance box nearing the end of its service life

The maintenance box is nearing the end of its service life.

Paper out

Paper is not loaded. Load the paper, and then press the

Replace the maintenance box.

Install the genuine maintenance box.

Move the cartridge lever to the locked position.

Obtain the new maintenance box.

) Paper/Cancel button.

Double feed error

The printer feeds more than one sheet of paper at a time.

Paper jam

The paper is jammed. Remove the jammed paper.

Paper size error

The paper size set in the printer driver and the size of loaded paper differ.

Duplex unit error

The duplex unit is not installed. Install the duplex unit.

Remove the jammed paper, and then press the ) Paper/Cancel button.

& See “The Paper Jams” on page 128.

Match the paper size setting.

Using the Control Panel 88

B-300/B-500DN User’s Guide

Printer cover open

(both lights continuously blink for 0.5 second twice and then go out for 1 second)

The printer cover is open during printing. Close the printer cover.

Printer error restart printer

(both lights blink every 0.5 second)

Printer error occurs. Turn off the printer and then back on.

If the error does not clear, turn off the printer and make sure no paper is jammed in the printer, then turn back on the printer.

& See “The Paper Jams” on page 128.

If the error does not clear again, turn off the printer again and contact Epson Service Center.

& See “Epson Service Center” on page 147.

Service required

(each light blinks alternatively)

All lights

Parts inside the printer are at the end of their service life.

Nozzle maintenance required

Print head nozzles are clogged or misaligned.

Unknown printer error

An unknown printer error has occurred. Turn off the printer and then back on. If the

Contact Epson Service Center to replace them.

& See “Epson Service Center” on page 147.

Perform the nozzle check and print head cleaning.

& See “Checking the Print Head Nozzles” on page 107.

& See “Cleaning the Print Head” on page

109.

Press the H Ink button to recover from error status.

error does not clear, contact Epson Service Center.

& See “Epson Service Center” on page 147.

Using the Control Panel 89

B-300/B-500DN User’s Guide

Printing the status sheet

You can print a status sheet to see the current default values. To print a status sheet, follow the steps below.

1. Make sure that A4 size paper is loaded in the front paper cassette.

2. Turn off the printer.

3. Turn on the printer while holding down the H Ink button.

The printer prints the status sheet.

Using the Control Panel 90

B-300/B-500DN User’s Guide

Chapter 6

Installing Option

Duplex Unit (B-300 only)

Installing the duplex unit

Follow the steps below to install the duplex unit.

1. Turn off the printer

2. Press the hooks on both sides of the upper rear printer cover, and then remove the upper rear printer cover.

Note:

The removed upper rear printer cover should be retained since it will be necessary when you remove the duplex unit.

Installing Option 91

B-300/B-500DN User’s Guide

3. Insert the bottom side of the duplex unit first, and then attach the duplex unit.

Uninstalling the duplex unit

Follow the steps below to uninstall the duplex unit.

1. Turn off the printer.

2. Remove the duplex unit by pulling it while holding down the buttons on both sides of the duplex unit.

Installing Option 92

3. Attach the upper rear printer cover.

B-300/B-500DN User’s Guide

Installing Option 93

B-300/B-500DN User’s Guide

Chapter 7

Replacing Consumables

Ink Cartridges

Checking the ink cartridge status

Using the control panel (B-500DN)

To check the ink cartridge status, see “Icons on the LCD” on page 77.

Using the printer lights (B-300)

To check the ink cartridge status, see the B Ink status light for each color. The B Ink status lights let you know the status of the ink cartridge.

Ink status light Status

Off The ink cartridge remains enough for printing.

Flashing The ink cartridge is nearly expended.

On The ink cartridge is expended.

For Windows

Note:

Epson cannot guarantee the quality or reliability of non-genuine ink. If non-genuine ink cartridges are installed, the ink cartridge status will not be displayed.

To check the ink cartridge status, do one of the following:

❏ Double-click the printer shortcut icon on your Windows taskbar. To add a shortcut icon to the

taskbar, refer to the following section. & See “From the shortcut icon on the taskbar” on page 15.

Replacing Consumables 94

B-300/B-500DN User’s Guide

❏ Open the printer driver, click the Maintenance tab, then click the EPSON Status Monitor 3

button.

A graphic displays the ink cartridge status.

Note:

If any of the ink cartridges installed in the printer is broken, incompatible with the printer model, or improperly installed, EPSON Status Monitor 3 will not display an accurate calculation of the ink cartridge status. Be sure to replace or reinstall any ink cartridge indicated by EPSON Status Monitor 3.

Replacing Consumables 95

B-300/B-500DN User’s Guide

❏ The progress meter appears automatically when you start a print job. Click the Check Ink

Levels button, and then you can check the ink cartridge status from this window.

Note:

To display the progress meter automatically, click the Maintenance tab in the printer driver window, click Speed & Progress, and then select the Show Progress Meter check box.

Replacing Consumables 96

B-300/B-500DN User’s Guide

Handling precautions

Read all of the instructions in this section before replacing the ink cartridges.

❏ This printer uses ink cartridges equipped with an IC chip that monitors the amount of ink used

by each cartridge. Cartridges are usable even if they are removed and reinserted.

❏ If you need to remove an ink cartridge temporarily, be sure to protect the ink supply area from

dirt and dust. Store the ink cartridge in the same environment as the printer. When storing the cartridge, be sure that its label identifying the color of the ink cartridge is facing upward. Do not store ink cartridges upside down.

❏ The valve in the ink supply port is designed to contain any excess ink that may be released.

However, careful handling is recommended. Do not touch the supply port of the ink cartridge or its surrounding area.

❏ Ink is consumed during the following operations: print head cleaning, initial ink charging, and

nozzle maintaining.

❏ Never turn off the printer during initial ink charging. The ink may fail to be filled up and the

printer may become unavailable to print.

❏ If you change the ink cartridge to Extra High Capacity Ink Cartridge, retain the default ink

cartridge or Standard Capacity Ink Cartridge, or High Capacity Ink Cartridge. One of these cartridges is needed when you transport the printer.

❏ Other products not manufactured by Epson may cause damage that is not covered by Epson's

warranties, and under certain circumstances, may cause erratic printer behavior.

❏ Keep ink cartridges out of the reach of children. Do not allow children to drink the ink or

handle the cartridges.

❏ Be careful when you handle used ink cartridges, as there may be some ink around the ink

supply port or surrounding area. If ink gets on your skin, wash the area thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If discomfort or vision problems continue after a thorough flushing, see a doctor immediately.

❏ Epson recommends the use of genuine Epson ink cartridges. The use of non-genuine ink may

cause damage that is not covered by Epson's warranties, and under certain circumstances, may cause erratic printer behavior. Epson cannot guarantee the quality or reliability of non-genuine ink. The ink cartridge status is not displayed when non-genuine ink is used.

❏ Leave the old cartridge installed in the printer until you have obtained a replacement;

otherwise, ink remaining in the print head nozzles may dry out.

❏ You cannot continue printing with one ink cartridge expended, even if the other cartridges still

contain ink. Before printing, replace the expended cartridge.

Replacing Consumables 97

B-300/B-500DN User’s Guide

❏ Never turn off the printer while replacing the ink cartridge. Doing so may damage the IC chip

on the ink cartridge and the printer may not print properly.

❏ To ensure you receive premium print quality and to help protect your print head, a variable ink

safety reserve remains in the cartridge when your printer indicates to replace the cartridge. The yields quoted for you do not include this reserve.

Replacing an ink cartridge

To replace the ink cartridge, follow the steps below.

1. Open the cartridge cover.

2. Move the cartridge lever to the unlocked position.

New :Only for dye ink with check positionOnly for pigment ink with che ck positionIn case of SPC or Standalone printer, use <HASEI > part.

Replacing Consumables 98

3. Remove the expended installed ink cartridge.

Note:

Hold the printer with your hand when you remove the ink cartridge.

B-300/B-500DN User’s Guide

4. Remove the new ink cartridge from the package.

Replacing Consumables 99

Caution:

❏ Do not touch the green IC chip on the side of the cartridge. This can damage the ink cartridge.

❏ Always install an ink cartridge immediately after removing the old cartridge. If the cartridge

is not installed promptly, the print head may dry out and be unable to print.

5. For best results, shake the ink cartridge for about five seconds.

B-300/B-500DN User’s Guide

6. Hold the ink cartridge with the arrow mark facing up and pointing to the rear of the printer, and then insert it into the slot.

Replacing Consumables 100

Epson B 500DN User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Copyright and Trademarks

Operating System Versions

Safety Instructions

Important Safety Instructions

Setting up the printer

Choosing a place for the printer

Using the printer

Handling ink cartridges

Warnings, Cautions, and Notes

Using Your Software

Overview of Printer Driver and Status Monitor

Accessing the printer driver for Windows

Printing Web Pages to Fit to Your Paper Size

Accessing EPSON Web-To-Page

Uninstalling the Printer Software

Uninstalling the printer driver

Uninstalling the User’s Guide

Paper Handling

Using Special Paper

Loading capacities for Epson special media

Storing Epson photo paper

Loading Paper

Into the front paper cassette

Into the rear sheet feeder

Loading Envelopes

Setting Output Tray

Setting output support tray for Epson Professional Flyer Paper

Selecting the Correct Paper Type

Basic Printing

Introduction

Printing Photos

Printing Web Pages

Printing Documents

Printing on Envelopes

Printing Photos

Preparing the print file

Loading paper

Printer settings for Windows

Printing Web Pages

Loading paper

Using EPSON Web-To-Page

Printing Documents

Loading paper

Printer settings for Windows

Printing on Envelopes

Loading envelopes

Printer settings for Windows

Canceling Printing

Using the printer button

For Windows

Printing with Special Layout Options

Introduction

Double-Sided Printing (for Windows only)

Fit to Page Printing

Pages Per Sheet Printing

Poster Printing (for Windows only)

Watermark Printing (for Windows only)

Double-Sided Printing

Standard double-sided printing

Folded booklet double-sided printing

Fit to Page Printing

Printer settings for Windows

Pages Per Sheet Printing

Printer settings for Windows

Poster Printing

Printer settings

How to make a poster from your printouts

Watermark Printing

Printing the watermark

Creating your own watermark

Using the Control Panel

Introduction

For B-500DN users

For B-300 users

For B-500DN users