Epson B-500DN Network Guide
Network Guide
Copyright and Trademarks
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®
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Copyright and Trademarks 2
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© 2009 Epson America, Inc. 3/09
Copyright and Trademarks 3
Contents
Copyright and Trademarks
Safety Instructions
Warnings, Cautions, and Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Chapter 1 Introduction
About Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
About This Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Features of the Network Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Network Interface Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Status Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Network Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
About the Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Terms and Concepts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Chapter 2 How To
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Selecting a Printing Method for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Printing Method Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Installing Components on Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
About Installing Components on Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Windows Server 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Macintosh. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Setting Up the Network Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Connecting the Network Interface to the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Configuring the Network Interface for Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Configuring the Network Interface for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Installing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
About Installing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Windows XP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Contents 4
Windows Server 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Macintosh. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Chapter 3 Network Software
EpsonNet Config for Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
About EpsonNet Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Installing EpsonNet Config. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Accessing the EpsonNet Config User’s Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
EpsonNet Config for Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
About EpsonNet Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Accessing the EpsonNet Config User’s Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
EpsonNet Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
About EpsonNet Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Installing EpsonNet Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
For Windows Vista/XP/2000/Server 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Configuring the Printer Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Chapter 4 Troubleshooting
General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Cannot configure the network interface or cannot print from the network. . . . . . . . . . . 54
Cannot print even if you have assigned the IP address to the computer
and the printer.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Unable to start EpsonNet Config. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
The message “EpsonNet Config cannot be used because no network is installed.”
appears when you start EpsonNet Config. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
The message “Could not complete communicating configuration data”
appears when you send settings to the network interface. . . . . . . . . . . . . . . . . . . . . 55
The Model Name and IP Address do not appear in the EpsonNet Config dialog box. . 55
Problems Specific to Your Network Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Windows 2000 Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Printing a Network Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Contents 5
Chapter 5 Tips for Administrators
Setting an IP Address on the Printer’s Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Network Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Universal Plug and Play. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Uninstalling Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Windows XP/Server 2003 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Mac OS X. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Index
Contents 6
Safety Instructions
Warnings, Cautions, and Notes
Warnings
must be followed carefully to avoid bodily injury.
w
Cautions
must be observed to avoid damage to your equipment.
c
Notes
contain important information and useful tips on the operation of your printer.
Safety Instructions 7
Chapter 1
Introduction
About Your Printer
Your printer has a built-in Ethernet interface and can connect anywhere on your network
using 10Base-T or 100Base-TX. The built-in Ethernet interface, which is called the network
interface in this manual, automatically selects the correct standard when it connects to a
network. In addition, it supports and automatically selects the IEEE 802.2, IEEE 802.3,
Ethernet II, and Ethernet SNAP network protocols.
Because the network interface supports multiple protocols and automatically detects
protocols on your network, you can print from Microsoft
applications.
Use the Software CD-ROM that came with the printer to easily configure the network
interface for use on the TCP/IP network and install the printer driver.
If you want to configure the network interface for protocols such as TCP/IP, AppleTalk®,
and SNMP, use EpsonNet Config, the configuration utility provided with your product, to
quickly and easily configure the network interface to use those protocols.
Note:
The EpsonNet Config utility configures the network interface to work only with protocols that exist
on your network. This does not imply that you can use all of the above-mentioned protocols on your
network or operating system. The protocols that the network interface can use may vary depending
on the operating system and the network configuration.
®
Windows® and Mac OS® X
About This Guide
This Network Guide contains information about using the printer on a network. It includes
how to set up the network interface, install the configuration software, and modify network
settings of your printer and computers.
For information about your printer, see your User’s Guide.
Note:
❏ To read the online guide, you must have Adobe
on your computer.
❏ This guide is written for network administrators, and many of the steps included here require
detailed network knowledge and administrator rights.
®
Reader® or Adobe Acrobat® Reader installed
Introduction 8
❏ The term “network administrator” refers to the person responsible for maintaining the network.
“Administrator” is synonymous with “Supervisor” in this guide.
❏ The term “network interface” refers to the built-in Ethernet interface of the printer in this guide.
Operating Environment
The network interface supports the following environments.
OS Protocol
Windows Vista
Windows XP (Home,
Professional)
Windows 2000 (Professional)
Windows Server 2003
Mac OS X 10.5 Bonjour
®
TCP/IP (using LPR, Standard
TCP/IP Port, or EpsonNet
Print)
TCP/IP
Mac OS X 10.4 Bonjour
TCP/IP
AppleTalk
Mac OS X 10.3.9 Rendezvous
TCP/IP
AppleTalk
Features of the Network Interface
❏ Connects your Epson printer using a built-in Ethernet interface, which is called the
network interface in this manual, to the network.
❏ Supports multiple protocols.
❏ Supports both 10Base-T and 100Base-TX.
❏ Supports DHCP.
❏ Supports Automatic Private IP Addressing (APIPA) that assigns an IP address
automatically to the network interface even if there is no DHCP server on the network.
❏ Supports the Dynamic DNS function.
Introduction 9
❏ Supports SNMP and MIB.
❏ Supports SNTP (Simple Network Time Protocol).
❏ Supports Bonjour on Mac OS X 10.4 or later.
❏ Supports Rendezvous on Mac OS X 10.3.9.
Network Interface Operation
Status Light
The indicator lights provide you with important information on the operations of the network
interface.
Status light Data light Network Status
Green Green Ready (10 M link)
Green Green (Flashing) Receiving packets (10 M link)
Orange Green Ready (100 M link)
Orange Green (Flashing) Receiving packets (100 M link)
Status light
Data light
The status light on the left side indicates whether the network interface is connected to
10Base-T or 100Base-TX. The light is orange when the connection is 100Base-TX, green
when the connection is 10Base-T.
The data light on the right side flashes when the host interface receives data.
If the light on the left side is solid green and the light on the right side is off, the connection
is disconnected.
Network Connector
RJ-45 connector: This connector is used to connect an Ethernet cable to a network. You
can use this cable for both 10Base-T and 100Base-TX.
Introduction 10
Caution:
You must use a category-5 shielded twisted-pair cable to connect the network interface to a
c
network.
About the Software
The Software CD-ROM provided with your printer includes the following network software.
Note:
The software provided varies depending on your printer model.
❏ EpsonNet Config is a Windows-based configuration utility for administrators that allows
you to configure the network interface for various protocols such as TCP/IP and SNMP.
See “EpsonNet Config for Windows” on page 43.
❏ EpsonNet Config for Macintosh is a Macintosh-based configuration utility for
administrators that allows you to configure the network interface for TCP/IP, AppleTalk,
and IPP. See “EpsonNet Config for Macintosh” on page 44.
❏ EpsonNet Print is a utility that enables TCP/IP printing for Windows. (Windows
Vista/XP/2000/Server 2003 also support OS standard LPR printing.) See “EpsonNet
Print” on page 45.
Terms and Concepts
Configuration -- a prepared set of conditions for proper operation of a device. Configuring
the network interface is to prepare it to work with protocols available on a network.
DHCP -- a dynamic host configuration protocol. It is a protocol that assigns dynamic IP
addresses to devices on a network.
ftp -- a TCP/IP application protocol for file transfer
lpd -- a TCP/IP remote printing protocol application
Print queue -- a location where a print job is stored as a file, until the network interface
sends the job to the assigned printer
Protocol -- a rule that controls how data or information is exchanged through a network.
Computers and software cannot communicate with each other using different protocols.
TCP/IP -- Transmission Control Protocol/Internet Protocol, a layer of protocols that
provides communication between nodes on a network
Introduction 11
Chapter 2
How To
Overview
This section describes the general procedure on how to set up the network interface for
use on a network.
1. Check the network interface operation.
Check the functions and operations of the network interface, such as status lights and
RJ-45 connector. See “Network Interface Operation” on page 10 for details.
2. Select a printing method.
Select a printing method appropriate for your network environment and operating
system. If you are not sure, see “Selecting a Printing Method for Windows” on page 13
for details.
3. Install the necessary components on your computer.
Make sure the necessary components (such as TCP/IP) are installed on the computer,
and network settings (such as IP address, subnet mask, etc.) of the computer is set.
See “About Installing Components on Your Computer” on page 14 for details.
4. Connect the network interface to the network.
Connect the network interface to the network. See “Connecting the Network Interface
to the Network” on page 21 for details.
5. Configure the network interface and install the printer driver on all the computers that
will use the printer.
See “Configuring the Network Interface for Windows” on page 22 or “Configuring the
Network Interface for Macintosh” on page 25 for details.
6. If necessary, configure the network settings of the network interface using EpsonNet
Config.
Configure the network interface for TCP/IP, MS Network, etc. using EpsonNet Config.
See “About EpsonNet Config” on page 43.
How To 12
Selecting a Printing Method for Windows
Check if there is a Windows Vista/XP/Server 2003/2000 print server on your network, and
then use the suggestions below.
If a print server exists, set the printer to connect with LPR on the server and turn it into a
shared printer. Your clients can then print to this shared printer.
If no Windows print server exists, we recommend TCP/IP printing via LPR. This is the
method to use when you connect the printer to your network through the printer’s Ethernet
port. See “Windows Vista” on page 14, “Windows XP” on page 16, “Windows Server 2003”
on page 17, or “Windows 2000” on page 19.
Printing Method Features
This section describes features of the printing methods available for you to choose.
LPR (TCP/IP) printing for Ethernet connection
Advantages
❏ No computer as a network interface is required.
❏ No special utility for Windows Vista/XP/2000/Server 2003 is required.
❏ You can see the printer status using EPSON Status Monitor.
❏ For Windows Vista/XP/2000/Server 2003, you can create a print log using the event
viewer.
❏ You can print via a router.
Disadvantages
❏ You need to set up TCP/IP.
Microsoft Network Shared printing
Advantages
❏ Easy to set up.
❏ No computer as a network interface is required.
How To 13
❏ No special print utility is required.
Disadvantages
❏ Epson Status Monitor cannot be used.
❏ You cannot print via a router.
❏ It takes longer to start printing because more time is required to search for a network
printer.
Note:
Instructions for setting up Microsoft network shared printing are included in the printer User’s
Guide.
Installing Components on Your Computer
About Installing Components on Your Computer
Before configuring the network interface and printing from the computer, you need to install
the necessary components (such as TCP/IP) and assign an IP address and subnet mask
for your computer, depending on the printing method you want to use. See the section in
this chapter appropriate for your operating system.
Note:
❏ The Windows operating system CD-ROM may be required during the installation.
❏ When using TCP/IP for printing, you need to set the IP address, the subnet mask, and the
default gateway of the computer. These may be set automatically if your network uses DHCP.
Windows Vista
For Windows Vista, use the following procedure to install the necessary components.
1. Click Start, click Control Panel, and then click View network status and tasks or
double-click Network and Sharing Center.
2. Click View Status, and then click the Properties button.
Note:
If the User Account Control screen appears, click the Continue button.
How To 14
3. Check if the following necessary components are in the list. If they are already installed,
go to the next chapter.
The following table lists the components required for configuring the network interface
with EpsonNet Config.
EpsonNet Config’s setting screens Necessary components
TCP/IP, SNMP (IP trap) Internet Protocol (TCP/IP)
MS Network Internet Protocol (TCP/IP)
The following table lists the components required for network printing.
Printing method Necessary components
LPR or Internet printing Internet Protocol (TCP/IP)
4. If the necessary components are not in the list, click Install to install them, as described
below.
For LPR or Internet printing:
Internet Protocol (TCP/IP) is installed by default. You cannot add or delete it.
5. For LPR or Internet printing:
Double-click Internet Protocol Version 4 (TCP/IPv4) on the Local Area Connection
Properties dialog box to open the Internet Protocols Version 4 (TCP/IPv4) Properties
dialog box. Set the IP address and so on if necessary, then click OK.
6. Restart the computer.
How To 15
The necessary components are now installed. Go to the section “Connecting the Network
Interface to the Network” on page 21.
Windows XP
For Windows XP, use the following procedure to install the necessary components.
1. Click Start, highlight Control Panel, and then click Network and Internet
Connections. Select Network Connections.
2. Under LAN or High-Speed Internet, click the Local Area Connection icon.
3. Under Network Tasks, click Change settings of this connection.
4. Check if the following necessary components are in the list. If they are already installed,
go to the next chapter.
The following table lists the components required for configuring the network interface
with EpsonNet Config.
EpsonNet Config’s setting screens Necessary components
TCP/IP, SNMP (IP trap) Internet Protocol (TCP/IP)
MS Network Internet Protocol (TCP/IP)
How To 16
The following table lists the components required for network printing.
Printing method Necessary components
LPR Internet Protocol (TCP/IP)
Microsoft Network Shared printing TCP/IP client for Microsoft Networks
5. If the necessary components are not in the list, click Install to install them, as described
below.
For LPR:
Internet Protocol (TCP/IP) is installed by default. You cannot add or delete it.
For Microsoft Network Shared printing:
Select Client and then click Add. Select Client for Microsoft Networks and then click
OK.
6. For LPR or Microsoft Network Shared printing:
Double-click Internet Protocol (TCP/IP) on the Local Area Connection Properties
dialog box to open the Internet Protocols (TCP/IP) Properties dialog box. Set the IP
address and so on if necessary, then click OK.
7. Restart the computer.
The necessary components are now installed. Go to the section “Connecting the Network
Interface to the Network” on page 21.
Windows Server 2003
For Windows Server 2003, use the following procedure to install the necessary
components.
1. Click Start, point to Control Panel, and then select Network Connections. Click
Local Area Connections.
2. Click the Properties button.
How To 17
3. Check if the following necessary components are in the list. If they are already installed,
go to the next chapter.
The following table lists the components required for configuring the network interface
with EpsonNet Config.
EpsonNet Config’s setting screens Necessary components
TCP/IP, SNMP (IP trap) Internet Protocol (TCP/IP)
MS Network Internet Protocol (TCP/IP)
The following table lists the components required for network printing.
Printing method Necessary components
LPR or Internet printing Internet Protocol (TCP/IP)
Microsoft Network Shared printing TCP/IP
Client for Microsoft Networks
4. If the necessary components are not in the list, click Install to install them, as described
below.
For LPR:
Internet Protocol (TCP/IP) is installed by default. You cannot add or delete it.
For Microsoft Network Shared printing:
Select Client and then click Add. Select Client for Microsoft Networks and then click
OK.
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5. For LPR or Microsoft Network Shared printing:
Double-click Internet Protocol (TCP/IP) on the Local Area Connection Properties
dialog box to open the Internet Protocols (TCP/IP) Properties dialog box. Set the IP
address and so on if necessary, then click OK.
6. Restart the computer.
The necessary components are now installed. Go to the section “Connecting the Network
Interface to the Network” on page 21.
Windows 2000
For Windows 2000, use the following procedure to install the necessary components.
1. Click Start, point to Settings, and then select Network and Dial-up Connections. The
Network and Dial-up Connections screen appears.
2. Right-click the desired network connection and then select Properties.
3. Check if the following necessary components are in the list. If they are already installed,
go to the next chapter.
The following table lists the components required for configuring the network interface
with EpsonNet Config.
EpsonNet Config’s setting screens Necessary components
TCP/IP or SNMP (IP trap) Internet Protocol (TCP/IP)
MS Network Internet Protocol (TCP/IP)
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