Epson GT-10000, B107011F - GT 10000, G650B User Manual

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COLOR SCANNER

USER’S GUIDE

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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON scanner. EPSON is not responsible for any use of this information as applied to other scanners.

Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.

SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.

A Note Concerning Responsible Use of Copyrighted Materials

Digital cameras and scanners, like photocopiers and conventional scanners, can be misused by improper copying of copyrighted material. While some countries’ laws permit limited copying of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. EPSON encourages each user to be responsible and respectful of the copyright laws when using digital cameras and scanners.

Trademarks

EPSON and EPSON Stylus are registered trademarks of SEIKO EPSON CORPORATION. EPSON SoundAdvice is a service mark. Micro Step Drive and EPSON FaxAdvice are trademarks, and Expression and ColorTrue are registered trademarks of Epson America, Inc.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.

1/00

Printed on recycled paper with at least 10% post-consumer content.

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Chapter 1 WELCOME!

About Your Scanner 1

Registering Your Scanner 2 About Your Software 2 About Your Documentation 3

Warnings, Cautions, and Notes 3

Reading Your Reference Guide 4

Reading Your Other Electronic Manuals 5

Chapter 2 SETTING UP YOUR SCANNER

Unpacking Your Scanner 7

Choosing a Good Place for Your Scanner 8

Identifying Scanner Parts 9 Installing the SCSI Interface Board 10 Unlocking the Scanner 11 Setting the SCSI ID Number 11

Setting the SCSI Terminator 12 Connecting the Scanner to Your Computer 13 Installing the SCSI Software 14

Installing the SCSI Software for Windows 98 and Windows 95 14

Installing the SCSI Software for Windows NT 4.0 16 Installing the Scanner Software 18

Installing the Software for Windows 98 19

Installing the Software for Windows 95 24

Installing the Software for Windows NT 4.0 29 Installing Adobe PhotoDeluxe and Xerox TextBridge Pro 33

Contents

iii

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Chapter 3 USING THE OPTIONAL ADF

Unpacking the Optional ADF

Installing the Optional ADF

Loading Documents

Chapter 4 HOW TO SCAN

Scanning Tips

Selecting Your Scanner Source

Selecting Resolution

Scanning Color Images

Scaling (Resizing) Images

Batch Scanning

Scanning From Start to Finish

Placing Your Original Document

Scanning with EPSON TWAIN Pro

Using the

] Start Button

Setting Up the ] Start Button

36 36 39

43 43 44 45 45 45 46 46 47 50 50

Setting Up Presto! PageManager for One-Touch Scanning

Chapter 5 NETWORK SCANNING

Setting Up the Scanner Server

Installing the Scanner Server Software for Windows 98

Installing the Scanner Server Software for Windows 95

Installing the Scanner Server Software for Windows NT 4.0

Changing the Scanner Server Start Up Mode

Setting Up Client Computers

Installing the Software

Contents

56 57 63 67 71 72 72

Page 5

Using a Network Scanner 75

Starting EPSON Scan Server 76

Starting EPSON TWAIN Pro Network 77

Starting a Scan 78

Stopping a Scan in Progress 79

Chapter 6 SOLVING PROBLEMS

Upgrading Your System 81 Indicator Lights 82 Problems and Solutions 83

Set-Up Problems 83

Scanner Problems 85

Software Problems 86 Uninstalling the Scanner Software 93

Uninstalling EPSON TWAIN Pro on Windows 98 93

Uninstalling EPSON TWAIN Pro on Windows 95 and Windows NT 4.0 93

Uninstalling EPSON TWAIN Pro Network 93

Uninstalling EPSON Scan Server 93 Solving Problems with the Automatic Document Feeder 94

Fixing Paper Jams 94

Adjusting the Scanning Position of the ADF 95 Where To Get Help 96

EPSON Technical Support 96

Software Technical Support 97

Chapter 7 MAINTAINING AND TRANSPORTING

YOUR SCANNER

Cleaning the Scanner 99 Replacing the Fluorescent Lamp 100 Transporting the Scanner 100

Contents

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Appendix A INSTALLING THE TCP/IP PROTOCOL

101

Installing the TCP/IP Protocol on Windows 98 and Windows 95

Assigning an IP Address

Installing the TCP/IP Protocol on Windows NT 4.0

Assigning an IP Address

Appendix B SPECIFICATIONS

Scanning

Electrical

Environmental

Safety Approvals

Resistance to Noise

SCSI Interface

Initialization Methods

Optional Automatic Document Feeder

Basic Specifications

Documents Supported

101 102 104 105

107

107 109 109 110 110 111 112 112 112 113

Electrical

Appendix C NOTICES

Important Safety Instructions

System Requirements

ENERGY STAR Compliance

DECLARATION of CONFORMITY

FCC Compliance Statement

Limited Warranty

INDEX

Contents

114

115

115 116 117 118 119 120

123

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Chapter 1

Welcome!

The EPSON® GT-10000 is a 36-bit, large-format professional scanner that delivers superior results and versatility for business users and graphic artists alike. It’s ideally suited for small LAN (local area network) users who want to share a scanner within their workgroup. Using EPSON’s ColorTrue® Imaging System, the scanner captures text and images with amazing detail and accurate colors. Its 600 × 2400 dpi optical resolution and 11 × 17-inch scan bed let you quickly capture incredibly sharp images from practically any size source document. The scanner also includes a state-of-the-art PCI SCSI interface board for use on a Microsoft® Windows® system or network, and a collection of powerful scanning and application software.

About Your Scanner

Your EPSON GT-10000 scanner includes these features:

■ EPSON scanner software lets stand-alone users or network clients control

scanning directly from their workstation.

■ Large scan bed and optional auto document feeder let you quickly scan anything

from a two-page book spread to a double-sided, 50-page document.

■ Convenient

your scan, then automatically send the scanned image back to your workstation.

■ Powerful batch scanning capability lets you scan multiple documents of various

types in one pass, and even scan them directly to files.

■ 36-bit color depth and 600 × 2400 optical resolution lets you capture crisp, clean

text and high-quality images with millions of colors and thousands of shades of gray.

] Start button on the scanner lets you place your document and start

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Registering Your Scanner

Please take a minute to fill out the registration card for your EPSON GT-10000 scanner and mail it back to us. This enables you to receive special information on options, new products, and software upgrades. You’ll get immediate attention if you have a problem with your scanner.

About Your Software

The EPSON GT-10000 comes with these leading-edge applications:

EPSON TWAIN Pro

General-purpose driver for scanning photographs, artwork, or text for Optical Character Recognition (OCR). Includes Text Enhancement Technology (TET) and Auto Area Segmentation (AAS) for better scans.

EPSON TWAIN Pro Network and EPSON Scan Server Ideal general-purpose drivers for network scanning from hundreds of applications. Includes TET and AAS for better scans.

Welcome!

NewSoft™ Presto!™ PageManager for EPSON

Lets you scan, print, and work with your scanned files from one easy-to-use window.

Adobe® PhotoDeluxe® Business Edition

Image-editing software for enhancing your scanned photos, adding special effects, and creating projects like web pages, business cards, and calendars.

Adobe Acrobat® Reader

Lets you read the on-screen manuals for your applications and any other files you may have in Portable Document Format (PDF).

Xerox® TextBridge® Pro 98

Use this premiere OCR software to turn your paper documents into electronic text without retyping.

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About Your Documentation

This guide describes:

■ Setting up your scanner and installing your software.

■ Installing and using the optional automatic document feeder (ADF).

■ How to scan a document.

■ Setting up and using your scanner on a network.

■ Troubleshooting problems and maintenance information.

■ Installing the TCP/IP Protocol, if necessary.

■ Scanner specifications and important notices.

For detailed instructions on using your scanner software, see your EPSON GT-10000 Software Reference Guide in the Manuals folder on the EPSON GT-10000 Scanner

Software CD-ROM. There are also electronic manuals for Presto! PageManager, PhotoDeluxe, TextBridge Pro, and Acrobat Reader on the CD-ROM.

Warnings, Cautions, and Notes

Please follow these guidelines as you read your documentation:

Warnings must be followed carefully to avoid bodily injury.

Cautions must be observed to avoid damage to your equipment.

Notes contain important information about your scanner.

Welcome!

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Reading Your Reference Guide

Your electronic EPSON GT-10000 Software Reference Guide is on your EPSON GT-10000 Scanner Software CD-ROM. You can view it from the CD-ROM or copy it to your hard drive and view it from there. You must have a web browser. (For example, Netscape Navigator or Internet Explorer, versions 3.0 or later.)

Follow these steps to view the manual:

1. Insert your scanner software CD-ROM. When you see the EPSON Software Setup screen, click the

Browse this CD

button.

If the EPSON Software Setup screen doesn’t appear, double-click the

Computer

icon. If necessary, double-click the

2. Open the

icon on your desktop. Then double-click the

Cdsetup.exe

Manuals

folder, then double-click the

icon.

GT10000.exe

this window:

click to copy the manual to your hard drive

If you copy the manual to your hard drive, you can read it anytime. After you copy the manual, just click Start, point to Programs, then EPSON, and select EPSON GT-10000 Reference Guide.

Epson

CD-ROM

icon. You see

Welcome!

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3. Click

click a topic to expand its contents

View Reference Guide

. You see this window:

4. Click one of the topics on the left to expand its contents. Then click the subtopic you want to view.

Reading Your Other Electronic Manuals

To read your electronic manual for Presto! PageManager, PhotoDeluxe, TextBridge Pro, or any other PDF manuals, you’ll use Acrobat Reader. If Acrobat Reader 3.0 or higher is not already installed on your computer, you can install Acrobat Reader 4.0 with the other scanner software. See the software installation instructions for your system in Chapter 2, “Setting Up Your Scanner.”

When you open an electronic manual, you’ll see this toolbar:

Show/Hide Navigation Pane

first page last page

previous page next page

Welcome!

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With Acrobat Reader, you have several ways to navigate through text:

■ Click on hot topics, which are usually underlined or displayed in a different color.

To find out if a topic is hot, move your cursor over it. If the cursor turns into a pointing hand, the topic is hot—you can jump to it by clicking once.

■ Use the bookmark section of the left side of the screen to move quickly to the

topic of your choice. Click the

Show/Hide Navigation Pane

icon on the toolbar to see the bookmark section, if the manual has bookmarks. Some manuals only have a table of contents, but you can also use this to navigate the manual if the topics are hot.

■ Use the arrow buttons in the toolbar or the vertical scroll bar on the right side of

the document to move through the manual. (The box to the left of the scroll bar displays the current page number.)

For more information, see your Acrobat Reader online guide.

Locate your PDF manuals as follows:

■ EPSON GT-10000 User’s Guide—Insert your scanner software CD-ROM.

When the EPSON Software Setup screen appears, click the

Manuals

folder, then double-click

GT-10000 User’s Guide.pdf

Browse this CD

. Open

Welcome!

■ Presto! PageManager—Click

EPSON

■ Adobe PhotoDeluxe Business Edition—Insert your scanner software CD-ROM.

PageManager User’s Manual

When the EPSON Software Setup screen appears, click the

PhotoDeluxe

■ Acrobat Reader—Select

■ TextBridge Pro—Insert your scanner software CD-ROM. When the EPSON

folder, then double-click

Software Setup screen appears, click then double-click the double-click

Usrguide.pdf

TB98_Doc

Start, Programs, Presto! PageManager for

Browse this CD

. Open the

folder, then

Tbpro98

Reader Guide

Browse this CD

folder. Open the

GetStart.pdf

from the Acrobat Reader Help menu.

Usrguide

. Open

folder,

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Chapter 2

Setting Up Your Scanner

Setting up your scanner is easy—just follow the steps in this chapter in the order listed below.

1. Unpack and choose a good place for your scanner.

2. Install the SCSI interface board (if necessary).

3. Unlock the scanner.

4. Set the SCSI ID number and terminator switch.

5. Initialize the scanner.

6. Connect the scanner to your computer.

7. Turn on your scanner first, then turn on your computer.

8. Install the SCSI software, scanner software, and any other software applications on your EPSON GT-10000 Scanner Software CD-ROM.

Unpacking Your Scanner

Remove the scanner from the box, then remove the packing material from your scanner. Save the packaging in case you need it later.

The scanner is large and heavy, so you may need to have someone help you unpack and lift it.

Make sure you plug the scanner into a properly grounded outlet. Check the system and location requirements and follow all the safety instructions in Appendix C, “Notices.”

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Along with this guide, your EPSON GT-10000 comes with these items:

EPSON GT-10000 Scanner

EPSON GT-10000

Software CD-ROM

power cable

SCSI cable

PCI SCSI interface board

Choosing a Good Place for Your Scanner

Here are some points to consider:

■ Place the scanner on a flat, stable surface. If the scanner is tilted, it can’t operate

properly.

■ Make sure to place the scanner where you can easily unplug the power cord, and

where your cable can reach your computer.

■ Keep the scanner away from direct sunlight and strong light sources.

■ Avoid places subject to shocks and vibrations, or high or rapidly changing

temperatures and humidity.

■ Be sure there’s enough room behind the scanner for the cables, and above the

scanner so you can fully raise the document cover

■ Place the scanner near a grounded wall outlet where it can be easily unplugged.

Setting Up Your Scanner

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Identifying Scanner Parts

Your scanner has the following parts:

document cover

carriage (at home position)

transportation lock

terminator switch

document table

lights and buttons

] Start button

SCSI ID dial

SCSI interfaces

ADF interface AC inlet

Setting Up Your Scanner

Page 16

Installing the SCSI Interface Board

You must install your SCSI board before installing the scanner driver and software applications. If you already have a SCSI board installed in your PC, skip this section.

For additional installation information, see the documentation for your SCSI board or computer.

1. Turn off the computer and any peripheral devices. Unplug any power cords; then disconnect all cables from the back panel of your computer.

2. Remove the cover from your computer.

Static electricity can damage electronic components. Ground yourself before you touch any of the computer’s internal components by touching an unpainted metal surface inside the computer case.

3. Remove the slot cover from an empty PCI expansion slot in your computer. (Refer to your computer documentation for information about your PCI slots.)

4. Insert the SCSI interface board into the slot, then secure it with the bracket screw.

5. Replace the computer cover and reconnect all cables.

6. Continue with the following section, “Unlocking the Scanner.”

Setting Up Your Scanner

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Unlocking the Scanner

Before connecting the scanner to a power source, you must release the transportation lock, located on the left side of the scanner.

Use a coin or large flat-head screwdriver to turn the transportation lock to the unlocked position, as shown.

Always lock the transportation lock before moving the scanner. Also, be sure the scanner lamp is in the home position (on the left side of the scanner). See “Transporting the Scanner” on page 100 for more information.

unlocked position

Setting the SCSI ID Number

The scanner’s SCSI ID number default setting is 2. If you need to change this number, turn the SCSI ID dial on the back panel. Be sure to choose a unique number that doesn’t conflict with the ID number of other SCSI devices.

Don’t use SCSI ID 7, which is usually reserved for the SCSI interface in the computer. SCSI ID 0 and 1 are also not recommended, as these may be used for the hard disk.

Setting Up Your Scanner

Page 18

Setting the SCSI Terminator

The scanner’s SCSI terminator is built-in, with a switch to turn it on or off on the scanner’s back panel.

If the scanner is your only SCSI device, leave the terminator turned ON (the default setting).

If the scanner is the last device in the chain, leave the terminator turned ON.

If the scanner is in the middle of a chain, turn the switch

Setting Up Your Scanner

OFF

Page 19

Connecting the Scanner to Your Computer

To make sure your scanner is working properly, it’s a good idea to turn it on before you connect it to your computer. Open the scanner’s document cover so you can see the operation of the lamp carriage, and press the

OPERATE

button.

As the scanner initializes, the OPERATE light on the scanner’s front panel comes on. After a few seconds, the READY light comes on.

Once you know the scanner is working properly, you can connect it to your computer. Follow these steps:

1. Turn off your scanner. Make sure the computer and any SCSI devices connected to your computer are turned off.

2. Connect the scanner to your computer using the SCSI cable that came with your scanner.

Squeeze the lock releases on the lock connector end of the SCSI cable and plug the cable into either SCSI connector on the back of the scanner. The cable is secure when both connector locks snap in.

READY light

OPERATE button

OPERATE light

3. Connect the pin end of the SCSI cable to the SCSI port on your computer or another SCSI device in the chain and tighten the screws to secure the cable.

If you’re connecting multiple SCSI devices, the total length of the SCSI bus (cables) must not exceed 9.8 feet (3 meters); otherwise the system may not work properly.

If you’re connecting the scanner directly to your computer, don’t use a cable longer than 19.7 feet (6 meters).

Don’t use an external terminator.

Setting Up Your Scanner

Page 20

4. Plug in the power cables for your computer, scanner, and other external SCSI devices.

Always turn on your scanner first. Otherwise, the computer may not recognize your EPSON scanner when you install your software.

Installing the SCSI Software

Your scanner software CD-ROM includes the Windows 98, Windows 95, and Windows NT 4.0 drivers for your SCSI board. You need to install the SCSI software for your system before you can use your scanner.

Before you begin, make sure your SCSI interface board is installed, and your scanner is connected to the computer. If you have already installed a SCSI interface board in your PC, and have installed the SCSI software, go to one of the following sections to install your scanner software for your system:

■ “Installing the Software for Windows 98” on page 19.

■ “Installing the Software for Windows 95” on page 24.

■ “Installing the Software for Windows NT 4.0” on page 29.

Installing the SCSI Software for Windows 98 and Windows 95

Depending on how your computer system was originally set up, the SCSI driver may be installed automatically when you start your computer.

If your system doesn’t automatically detect the SCSI board, run EZ-SCSI, a special Windows SCSI configuration utility. Insert your EPSON GT-10000 Scanner Software CD-ROM in your drive. The EPSON Software Setup window should appear. Click the

Ezscsi

Setting Up Your Scanner

folder, then double-click the

Browse this CD

, then double-click the

Setup.exe

icon to run the program.

Adaptec

folder. Double-click

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If the SCSI driver wasn’t automatically installed, and EZ-SCSI fails to find the driver, follow the steps below. You may be asked to insert your Windows operating system CD-ROM during software installation. Please have your Windows CD-ROM handy, in case it is needed.

1. Turn on your scanner first, then turn on your computer. A message appears saying that your system has detected new hardware.

2. Click

. You see the screen to

the right.

3. Make sure

driver for your device

Search for the best

is selected. Insert the scanner software CD-ROM in your drive, then click

4. When you see the screen on the right prompting you for the location of the driver, check

location

. Browse to the following

Specify a

location on the CD-ROM:

Adaptec\Ezscsi

. Then click

(The example screen shows D as the CD-ROM drive letter; your CD-ROM drive letter may be different.)

Setting Up Your Scanner

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5. When you see a screen indicating that Windows is ready to install the best driver for this device, click

begin driver installation.

6. If your system stops installation and requests files from your Windows operating system CD-ROM, replace your scanner software CD-ROM with your Windows disk and click OK to continue. You may be prompted to re-insert the EPSON disk after the Windows disk.

7. When you see a screen indicating that installation is complete, click

Finish.

The

Add New Hardware Wizard closes, and you return to the Windows desktop.

8. To verify that the SCSI board was detected, click

, then double-click the

Panel

necessary. You should see list. You should see

Adaptec AIC-78XX PCI SCSI

System

SCSI controllers

icon. Click the

Start, Settings, Control

Device Manager

tab, if

in the list. Click the + to expand the

in the list. Click OK to close

the dialog box.

9. When you’re finished, restart your computer.

If you’re running Windows 98, continue with the instructions on page 19 to install your scanner software. If you’re running Windows 95, continue with the instructions on page 24.

Installing the SCSI Software for Windows NT 4.0

Depending on how your computer system was originally set up, the SCSI driver may be installed automatically when you start your computer. If not, follow the steps below. You may be asked to insert your Windows operating system CD-ROM during software installation. Please have your Windows CD-ROM handy, in case it is needed.

Setting Up Your Scanner

Page 23

Before you start, turn on your scanner, then turn on your computer.

1. Log onto Windows NT. After you see the Windows desktop icons, click

Settings

Double-click

, then

Control Panel

SCSI Adapters

Start

. You see the

dialog box on the right.

2. Click the

Drivers

tab.

3. When you see the screen on the right, click the

Add

button.

4. After a moment, you see the Install Driver dialog box. In the Manufacturers list, click

Adaptec

5. In the SCSI Adapter list, click

Adaptec AHA-294X/AHA-394X or AIC-78XX PCI SCSI Controller

Setting Up Your Scanner

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6. When you see the screen on the right prompting you for the location of the driver, check

Specify a location

. Browse to the following location on the CD-ROM: Then click

Adaptec\Ezscsi

(The example screen shows D as the CD-ROM drive letter; your CD-ROM drive letter may be different.)

7. The necessary driver files are copied to your hard drive, then you see a prompt to restart your system. Be sure to close any open windows, then click

to restart.

Yes

8. After the system restarts, log on again. Windows NT auto-detects the scanner.

9. To verify that the SCSI board was detected, click

, and double-click

Panel

SCSI Adapters

necessary. You should see your

to close the dialog box.

Adaptec PCI SCSI Controller

. Then click the

Start, Settings, Control

Devices

tab, if

in the list. Click

Continue with the instructions on page 29 to install your scanner software.

Installing the Scanner Software

Before you begin installing software, make sure you recalibrate your monitor to factory specifications. Then follow the instructions for your operating system:

■ If you’re running Windows 98, continue with the next section, “Installing the

Software for Windows 98.”

■ If you’re running Windows 95, go to “Installing the Software for Windows 95”

on page 24.

■ If you’re running Windows NT 4.0, go to “Installing the Software for Windows

NT 4.0” on page 29.

For instructions on installing software for a network scanner, go to Chapter 5, “Network Scanning.”

Setting Up Your Scanner

Page 25

Installing the Software for Windows 98

This procedure automatically installs your EPSON TWAIN Pro driver for stand-alone scanning. Follow the instructions in this section to install your EPSON GT-10000 scanner driver and other software on your scanner software CD-ROM. Before you begin installing software, make sure you recalibrate your monitor to factory specifications. (See your monitor documentation for instructions.)

If you want to use your scanner on a network, go to Chapter 5, “Network Scanning,” instead.

Installing the Scanner Driver

You may be asked to insert your Windows CD-ROM during this procedure. Make sure you have your Windows CD-ROM available, or know where to find the Windows source files on your hard drive. If you need help locating your source files, contact your computer manufacturer.

1. Make sure your SCSI board and SCSI driver are installed and the scanner is connected to your computer.

2. Turn on the scanner first, then turn on your computer. When you see the window on the right, click (The Wizard may also say it has found an unknown device.)

Setting Up Your Scanner

Page 26

3. Select

Search for the best driver

for your device

, and click

4. Insert the EPSON GT-10000 Scanner Software CD-ROM in your drive.

5. Select

Specify a location

, if

necessary. Browse to

EPSON\ENGLISH\WIN98

CD-ROM drive. Then click

on your

(The example on the right shows H as the CD-ROM drive. Your CD-ROM drive letter may be different.)

6. Follow the instructions on the screen.

If you see a message asking for your Windows 98 CD-ROM, insert it and click OK (or select click

Browse

, and locate the Windows 98 source files on your hard drive. Then

Specify a location

click OK.) When prompted, reinsert your scanner software CD-ROM.

7. When you see the Screen Calibration window, move the slider right or left until the stripes match as closely as possible. (The stripes will not match perfectly.) Then click OK.

Setting Up Your Scanner

Page 27

The EPSON Screen Calibration Utility calibrates the preview image you see in your EPSON TWAIN Pro driver to match your monitor settings.

You won’t need to change the screen calibration as long as you continue to use the same display. If you need to recalibrate your screen at a later time, double-click the Scanners and Cameras icon in your Windows Control Panel to open the Scanners and Cameras Properties window. Select EPSON GT-10000 on the Devices tab, if necessary, and click the Properties button to display the EPSON GT-10000 Properties window. Click the Utility tab, and then click the Screen Calibration Utility button.

8. When installation is complete, click

Finish

Continue with the instructions in the next section to install Presto! PageManager and Acrobat Reader.

Installing Presto! PageManager and Acrobat Reader

Follow the steps below to install Presto! PageManager and Acrobat Reader. If Acrobat Reader is already installed on your computer, you don’t need to install it again.

1. Insert your scanner software CD-ROM if it’s not already in your CD-ROM drive.

If you don’t see the screen on the right, double-click

My Computer

desktop, then double-click the

Epson

CD-ROM icon. If

necessary, double-click the

Cdsetup.exe

2. Click

Add Software

on your

icon.

Setting Up Your Scanner

Page 28

3. Select

PageManager for EPSON Reader

Presto!

and

Acrobat

(if necessary). (A check mark appears beside selected applications.)

Don’t select either of the two network applications, EPSON TWAIN Pro Network or EPSON Scan Server. The EPSON TWAIN Pro driver, which is already installed on your computer, lets you scan to an EPSON GT-10000 connected to your computer. If you want to install software for a network scanner, see Chapter 5, “Network Scanning,” instead.

4. Follow the instructions on the screen to install the software.

If you’re done installing software, restart your computer. Then follow the instructions in the next section to make sure your scanner is operating properly. If you want to install PhotoDeluxe and TextBridge Pro, see page 33.

Testing Your Scanner Connection

You need to verify that your scanner was properly connected and the software was installed correctly. Follow these steps to test scanner operation:

1. Double-click the

Cameras

Panel to open the Scanners and Cameras Properties window.

2. Make sure then click the

Setting Up Your Scanner

Scanners and

icon in the Windows Control

EPSON GT-10000

Properties

is selected,

button.

Page 29

3. If necessary, click the the

Test Scanner or Camera

General

the scanner is operating properly,

Ready

appears next to Status.

tab. Click

button. If

Device

Setting Up the Default Scanner

If you have more than one scanner connected to your computer and you’re running Windows 98, you can set up the EPSON GT-10000 as your default scanner.

1. Double-click the

Cameras

icon on your Control Panel.

Scanners and

You see the Scanners and Cameras Properties window.

2. Select

EPSON GT-10000

and click the

Properties

, if necessary,

button.

Setting Up Your Scanner

Page 30

3. Click the

as default scanner for EPSON TWAIN Pro

4. Click OK to close the Scanners and Cameras Properties window.

The default scanner remains in effect until you use this procedure to change it again.

Utility

is checked, and then clickOK.

tab. Make sure

Select

Installing the Software for Windows 95

Follow the instructions in this section to install your EPSON GT-10000 scanner driver and other software on your scanner software CD-ROM for stand-alone scanning. Before you begin installing software, make sure you recalibrate your monitor to factory specifications. (See your monitor documentation for instructions.)

If you want to use your scanner on a network, go to Chapter 5, “Network Scanning,” instead.

Installing the Scanner Driver

Setting Up Your Scanner

Page 31

1. Make sure your SCSI board and SCSI driver are installed and the scanner is connected to your computer.

2. Turn on your scanner first, then turn on your computer. When you see the window on the right, click

3. Click

Other Locations

4. Make sure your scanner software CD-ROM is in the drive. Browse to the following location on your CD-ROM drive:

EPSON\ENGLISH\WIN95

. Then

click OK.

(The example on the right shows E as the CD-ROM drive. Your CD-ROM drive letter may be different.)

Setting Up Your Scanner

Page 32

5. When you see the window on the right, click

Finish

. Then restart

your computer.

Continue with the instructions in the next section to install EPSON TWAIN Pro, Presto! PageManager, and Acrobat Reader.

Installing Other Software on Your CD-ROM

Follow the steps below to install EPSON TWAIN Pro, Presto! PageManager, and Acrobat Reader. If Acrobat Reader is already installed on your computer, you don’t need to install it again.

1. Insert your scanner software CD-ROM if it’s not already in your CD-ROM drive.

If you don’t see the screen on the right, double-click

Computer

on your desktop,

then double-click the

Epson

CD-ROM icon.

If necessary, double-click the

Cdsetup.exe

icon.

2. Click

Setting Up Your Scanner

Add Software

Page 33

3. You must install EPSON TWAIN Pro to use your scanner. Make sure a check mark appears beside it. (A check mark appears beside selected applications.)

Also select P

resto! PageManager for EPSON

necessary) and clickOK.

Don’t select either of the two network applications, EPSON TWAIN Pro Network or EPSON Scan Server. The EPSON TWAIN Pro driver lets you scan when your scanner is connected directly to your computer. If you want to use the scanner on a network, go to Chapter 5, “Network Scanning,” instead.

4. Follow the instructions on the screen to install EPSON TWAIN Pro. When installation is complete, you see the window on the right. Make sure selected and

GT-10000

appears in the

SCSI

Scanner Selection list.

and

Acrobat Reader

(if

Setting Up Your Scanner

Page 34

5. Click

to check the connection. If

Test

the scanner software is installed correctly, you see

Status: Device Ready

under Scanner Information. Click OK to close the window.

You can test your scanner connection at any time. (Double-click the

TWAIN Pro

icon in your Windows

EPSON

Control Panel to open the EPSON TWAIN Pro window. Then click the

button.)

Test

6. When you see the Screen Calibration window, move the slider right or left until the stripes match as closely as possible. (The stripes will not match perfectly.) Then clickOK.

The EPSON Screen Calibration Utility calibrates the preview image you see in your EPSON TWAIN Pro driver to match your monitor settings.

7. Follow the instructions on the screen to install Presto! PageManager and Acrobat Reader.

Setting Up Your Scanner

You won’t need to change the screen calibration as long as you continue to use the same display. If you need to recalibrate your screen at a later time, double-click the EPSON TWAIN Pro icon in your Windows Control Panel to open the EPSON TWAIN Pro window. Then click the Screen Calibration Utility button at the bottom of the window.

Page 35

To make sure your scanner driver is installed correctly, verify that the scanner is listed in the Windows Device Manager. (Click double-click the

EPSON Scanners. GT-10000

If you’re done installing software, restart your computer. If you want to install PhotoDeluxe and TextBridge Pro, see page 33.

System

icon. Select the Device Manager tab and double-click

should appear in the list.)

Start, Settings, Control Panel

, then

Installing the Software for Windows NT 4.0

Follow the instructions in this section to install the EPSON GT-10000 scanner driver and other software on your scanner software CD-ROM. Before you begin installing software, make sure you recalibrate your monitor to factory specifications. (See your monitor documentation for instructions.)

If you want to use your scanner on a network, go to Chapter 5, “Network Scanning,” instead.

1. Make sure your SCSI board and SCSI driver are installed and the scanner is connected to your computer.

2. Turn on your scanner first, then turn on your computer.

3. Log onto Windows NT and insert your EPSON GT-10000 Scanner Software CD-ROM in your drive.

Setting Up Your Scanner

Page 36

4. When you see the EPSON Software Setup window, click

Add Software

5. You must install EPSON TWAIN Pro to use your scanner. Make sure a check mark appears beside it. (A check mark appears beside selected applications.)

Also select

Presto! PageManager for EPSON

and

Acrobat Reader

. (A check mark appears beside selected applications. If Acrobat Reader is already installed on your computer, click to deselect it; you don’t need to install it again.) Then clickOK.

Setting Up Your Scanner

Page 37

6. Follow the instructions on the screen to install EPSON TWAIN Pro. When installation is complete, you see the window on the right. Make sure selected and

GT-10000

appears in the

SCSI

Scanner Selection list.

7. Click

to check the connection.

Test

If the scanner software is installed correctly, you see

Status: Device Ready

under Scanner Information. Click OK to close the window.

You can test your scanner connection at any time. (Double-click the

TWAIN Pro

icon in the Windows Control

EPSON

Panel to open the EPSON TWAIN Pro window. Then click the

Test

button.)

Setting Up Your Scanner

Page 38

8. When you see the Screen Calibration window, move the slider right or left until the stripes match as closely as possible. (The stripes will not match perfectly.) Then clickOK.

The EPSON Screen Calibration Utility calibrates the preview image you see in your EPSON TWAIN Pro driver to match your monitor settings.

9. Follow the instructions on the screen to install Presto! PageManager and Acrobat Reader.

You won’t need to change the screen calibration as long as you continue to use the same display. If you need to recalibrate your screen at a later time, open the EPSON TWAIN Pro window by double-clicking the EPSON TWAIN Pro icon in the Windows Control Panel. Then click the Screen Calibration button at the bottom of the window to start the utility.

If you’re done installing software, restart your computer. If you want to install PhotoDeluxe and TextBridge Pro, see page 33.

Setting Up Your Scanner

Page 39

Installing Adobe PhotoDeluxe and Xerox TextBridge Pro

Follow the instructions in this section to install Adobe PhotoDeluxe and Xerox TextBridge Pro.

1. If necessary, insert your scanner software CD-ROM in the drive. When you see the EPSON Software Setup screen, click

Browse This CD

If you don’t see the screen on the right, double-click

My Computer

desktop, then double-click the

Epson

CD-ROM icon.

If necessary, double-click the

Cdsetup.exe

on your

icon.

2. To install PhotoDeluxe, double-click the

PhotoDeluxe

click Browse this CD

folder, then double-click the

Install.exe

icon. Then follow

the instructions on the screen.

3. To install TextBridge Pro, double-click the the

Autorun.exe

icon. Then follow the instructions on the screen.

When you see the Select Scanner window, select

Pro[32-bit][TWAIN], and c

lick OK.

Tbpro98

folder, then double-click

EPSON TWAIN

4. When installation is complete, click OK, then restart your computer.

Setting Up Your Scanner

Page 40

Setting Up Your Scanner

Page 41

Chapter 3

Using the Optional ADF

The optional automatic document feeder (ADF) (part number GT10000ADF) automatically loads multi-page documents into your scanner. It is particularly useful for optical character recognition (OCR) scanning or for creating an image database. To use the ADF with your OCR software, you must install EPSON TWAIN Pro or the ISIS driver that comes with the optional ADF. (See the ISIS Driver Guide that comes with the optional ADF for instructions.)

The ADF is large and heavy. Clear a wide space around the scanner before installing the ADF. You may need to have someone help you unpack and lift it.

You can purchase the optional ADF from your reseller or from EPSON Accessories at (800) 873-7766 (U.S. sales only). In Canada, please call (800) 873-7766 for dealer referral. Or visit our web site at www.epsonsupplies.com (U.S. sales only).

Page 42

Unpacking the Optional ADF

Make sure the following items are included in the ADF box. Contact your EPSON dealer if anything is missing or damaged.

stopper

ISIS Driver guide

knobs

paper out support

installation screws

screwdriver tool

ISIS Software CD-ROM

Installing the Optional ADF

Follow the steps:

1. Make sure your scanner is turned off, then unplug the scanner’s power and interface cables, if necessary.

2. Remove your scanner’s document cover by grasping it beside the hinges and lifting it straight up.

Using the Optional ADF

Page 43

3. Insert the installation screws that came with the ADF into the holes in the back of the scanner and secure them with the enclosed screwdriver tool, as shown below.

4. Place the two knobs included with the ADF beside the scanner.

5. Place the ADF on the scanner, lining up the screws with the holes as shown.

Using the Optional ADF

Page 44

6. Twist the knobs onto the ends of the screws and tighten them using the enclosed screwdriver tool.

7. Attach the ADF’s connector to the scanner’s ADF interface. Secure the connection by tightening the connector screws.

Using the Optional ADF

Page 45

8. Peel off the backing from the stopper and from the paper out support provided with the ADF. Then attach the stopper and paper out support to the scanner as shown. Insert the tabs on the paper out support into the slots at the right end of the document table.

paper out support

stopper

9. Close the ADF.

Loading Documents

The ADF can hold up to 50 sheets of the following paper sizes, based on a paper weight of 17 pounds (64 g/m2) and a thickness of 0.2 inch (6.0 mm) or less:

Paper size Direction

A3, Ledger, B4, Legal, A4, Letter, B5, A5, 5.5× 5.8-inch (140 × 148 mm)

A4, Letter, B5, A5 Landscape

You can also load documents manually while the ADF is installed. Open the ADF and place the document on the document table. Then close the ADF and scan the document as described in “Scanning From Start to Finish” on page 46.

See “Documents Supported” on page 113 for complete paper requirements.

Portrait

Using the Optional ADF

Page 46

Before loading the ADF, make sure the document:

■ Has no wet ink on it.

■ Has no holes.

■ Is not ripped or wrinkled.

■ Has no staples or other objects attached that may damage the feeder.

■ Has no folds.

■ Is not a multipart form.

■ Is not bound.

■ Has no carbon coating.

■ Has no cut-out areas.

How you load your document depends on the scanner driver you use. Follow these guidelines when you place your document in the ADF:

Type of document

One-sided document

Two-sided document

Using the EPSON TWAIN Pro driver Using the ISIS driver

Place the document stack face up, bottom edge first (or left edge first, if your document is in landscape orientation). Use the your Document Source.

ADF - Single-sided

ADF - Double-sided

setting as

Place the document stack face down, bottom edge first. Use the 1 to N setting.

When scanning high-quality color or halftone documents, it’s best to open the ADF and scan documents manually.

Don’t open the ADF while scanning. You’ll get an option error and possibly a paper feeding error. Always close the ADF before scanning or using the feeder.

Using the Optional ADF

Page 47

Follow these steps:

1. Slide the edge guides all the way out.

slide out the paper support if your document is large

2. Place your document in the ADF.

If you’re using EPSON TWAIN Pro or EPSON TWAIN Pro Network, arrange your stack of originals face up. Follow these guidelines when inserting paper:

■ Portrait orientation (top and bottom edges are shorter than the side edges)—

insert your document bottom edge first.

■ Landscape orientation (top and bottom edges are longer than the side

edges)—insert your document left edge first.

Insert the document until it meets resistance.

portrait

insert left edge first

landscape

insert bottom edge first

If your document is large, slide out the paper support.

Using the Optional ADF

Page 48

3. Slide the edge guides to the edges of your paper.

4. Follow the steps in “Scanning From Start to Finish” on page 46 to scan your document.

Using the Optional ADF

Page 49

Chapter 4

How to Scan

This chapter offers you some tips for getting the best scan, gives an overview of the scanning process, and describes how to set up and use the one-step scanning.

Scanning Tips

Getting the best scan possible depends on several factors, including the quality of your original and the resolution you select. The better your original, the better your scan will be. While you can make some corrections in your scanning software, you’ll need to do major photo retouching in an image-editing program, such as Adobe PhotoDeluxe.

] Start button for

Selecting Your Scanner Source

Your EPSON GT-10000 scanner comes with two all-purpose drivers, EPSON TWAIN Pro and EPSON TWAIN Pro Network. The scanner driver is what you select as the source in your application. This is the software that allows your computer to communicate with your scanner. It also allows you to select certain settings to optimize the scanned image.

If you installed EPSON TWAIN Pro on the scanner server so that you could make a direct connection to the scanner, remember that you must exit EPSON Scan Server to use EPSON TWAIN Pro. EPSON Scan Server disables EPSON TWAIN Pro.

If you’re accessing a network scanner connected to another computer, always use EPSON TWAIN Pro Network as your source.

Page 50

For details on using EPSON TWAIN Pro or EPSON TWAIN Pro Network, see your electronic EPSON GT-10000 Software Reference Guide. If you purchased the optional automatic document feeder, you can install the ISIS driver and use it as your source. (See the electronic manual on your ISIS driver CD-ROM for details.)

Selecting Resolution

Resolution refers to how many dots per inch (dpi) or dots per centimeter (dpcm) your image contains. The best resolution for a scanned image depends on the type of image you’re scanning and your final output device.

As a rule of thumb for most images except line art, use a scanning resolution that is approximately one-third of your output resolution. For example, use a scanning resolution up to 100 dpi with a 300 dpi laser printer, and up to 200 dpi with a

600 dpi laser printer. For 1440 dpi ink jet printers, such as the EPSON Stylus COLOR series, use a scanning resolution of up to 300 dpi. Try a scanning resolution of 240 dpi for 720 dpi printing.

Keep the following in mind when you choose a resolution:

■ The higher the resolution you select, the larger the resulting image file will be. For

example, an 8.5 ×

11-inch original scanned at 300 dpi can produce a 24MB file. The same original scanned at 72 dpi creates a 1.3MB file. Large files take longer to process and print, so consider the practical limitations of your computer system and hard disk drive when selecting a resolution. To keep your file size manageable, select the lowest possible resolution that gives acceptable quality. (If your final output is for on-screen viewing, you can scan at 72 dpi and reduce your file size.)

■ If you need to scan at a higher resolution, you can reduce the size of the resulting

image file by scanning only part of the image. For information about selecting part of an image, see “Making and modifying marquees” in your electronic EPSON GT-10000 Software Reference Guide.

How to Scan

Page 51

Scanning Color Images

If the colors in your scanned image don’t match those in your original document, try experimenting with the Unsharp Mask setting. Click the EPSON TWAIN Pro or EPSON TWAIN Pro Network main window to display the Destination window, and then select or deselect

Unsharp Mask

Destination

button on the

Scaling (Resizing) Images

If you plan to enlarge your image, it’s better to enlarge it by scanning at a higher resolution rather than adjusting resolution in your application. Each time you modify an image, you lose some image quality.

Keep in mind when you enlarge a small photo, such as 35 mm slides or wallet-size photos, you’ll need to scan at a high enough resolution to retain your image quality, but not so high that your file size is too large to be efficient.

Batch Scanning

You can use batch scanning to save time. Batch scanning allows you to scan several images at once, or the same image with several different settings.

For more information, see “Making and modifying marquees” in your electronic EPSON GT-10000 Software Reference Guide.

How to Scan

Page 52

Scanning From Start to Finish

This section contains step-by-step instructions for scanning an image. Before you scan, make sure you’ve set up your scanner and installed the software as described in Chapter 2, “Setting Up Your Scanner.”

Placing Your Original Document

1. Raise the scanner cover and place your document face down on the document table.

2. Position the document so the horizontal and vertical edges are carefully aligned with the scales on the top and left side of the document table.

3. Close the document cover slowly. Be careful not to move the document.

Scanning with EPSON TWAIN Pro

Scans are always performed from within a host application (the application into which you plan to import the scanned image or document).

1. Open your host application (for example, PhotoDeluxe Business Edition).

2. Select your scanner source. (Unless you change your source, you need to do this step only once.)

For example, if you’re using PhotoDeluxe Business Edition as your host application, click the click the arrow below the

Get & Fix Photo

Scanners

click OK.

If you’re accessing a network scanner connected to another computer, select

EPSON TWAIN Pro Network

as your input source and click OK.

button. Click the

button. Select

click this arrow to select your input source

Get Photo

EPSON TWAIN Pro

tab, then

and

You can’t select EPSON TWAIN Pro as your scanner source if you’re using a network scanner and EPSON Scan Server is running. EPSON Scan Server disables EPSON TWAIN Pro

3. Open your scanner driver. In PhotoDeluxe, do one of the following:

■ Click the

Scanners

■ Choose

Get & Fix Photo

button. Click the

File, Open Special

The command you choose from the File menu depends on the host application. With some applications, you might choose Acquire or Select Source instead of Open Special.

button. Click the

1 Mode

, then select

tab, then click the

Scan Photo

Get Photo

tab, then click the

Custom

button.

How to Scan

Page 54

4. The EPSON TWAIN Pro main window appears.

Choose the Document Source, Image Type, and Destination.

For example, if you’re scanning a photograph to print, select as your Document Source,

Color [Std]

and

EPSON Stylus Printer [Photo]

as your Image Type,

Flatbed

24-bit

as the Destination, if you’re sending the scanned image to an EPSON Inkjet printer.

If you’re using the optional automatic document feeder, select either

ADF - Single-sided

ADF - Double-sided

as your Document Source. (See “Loading Documents” on page 39 for more information.)

click to display a preview of the image

click to start scanning

5. Click the that opens.

How to Scan

Preview

button. You see a preview of your scan in the window

Marquee button

Auto Locate button

Auto Exposure button

Preview button

Color Adjustment button

Page 55

6. Choose your scan settings.

Click the

Auto Locate

button to automatically define the scan area around the edges of your image. You can also adjust the scan area by positioning the mouse pointer over the dotted line around the marquee’s edge and dragging the box to resize the marquee.

Click the

Color Adjustment

button and use the Gray Balance Intensity

feature if you need to remove color cast from your image.

Click the

Auto Exposure

button to automatically set the highlight and

shadow exposure.

Generally it’s a good idea to use the Auto Exposure button to obtain the best settings for your scan.

See your electronic

for more information about choosing settings.

Guide

7. When you’ve finished making adjustments, click the

EPSON GT-10000 Software Reference

button.

Scan

The READY light on the front of the scanner flickers while it’s scanning. In a few moments, a scanned image is imported into your host application’s window.

(If the READY light continues to blink, it may indicate an error condition. See Chapter 6, “Solving Problems,” for more information.)

8. Click

to close the EPSON TWAIN Pro or EPSON TWAIN Pro Network

window and return to your application.

Don’t leave photographs on the document table for long periods of time; they may stick to the glass.

How to Scan

Page 56

Using the

] Start Button

You can load a document in the scanner, press the Presto! PageManager starts and then scans, copies, faxes, or e-mails your document.

This section includes the following:

■ How to set up the

■ How to set up Presto! PageManager for one-touch scanning

Setting Up the

If you didn’t install Presto! PageManager, you need to assign an application to the Start button before you use it the first time.

]

Start button to launch other applications

]

Start button features described in this chapter are only

The available when you use EPSON TWAIN Pro to access a scanner connected to your computer.

]

To use the computer must start both the host application and EPSON TWAIN Pro Network. Pressing the scanned image to the client computer currently connected to the scanner server, but does not automatically launch any applications.

Start button with a network scanner, the client

]

Start Button

] Start button, and watch while

]

Start button sends the

]

If you’re running Windows 98, whenever you press the you’ll see a window asking you to choose which application to launch. To avoid this window, make sure that only one application is assigned to the button. Continue with the next section, “Windows 98.” If you’re running Windows 95 or Windows NT 4.0, go to page 52.

How to Scan

] Start button

] Start

Page 57

Windows 98

Follow these steps to assign an application to the

1. Double-click the

and Cameras

icon in the

Scanners

Windows Control Panel. The window on the right appears.

2. Select

EPSON GT-10000

necessary, and click

3. Click the

Events

4. Make sure

tab.

Start Button

, if

Properties

appears

in the Scanner events box, then deselect any applications you don’t want to use in the Send to this application list. When you finish, a check mark should appear only beside the application that you want to assign to the

] Start

button.

] Start button:

5. Click OK to close the EPSON GT-10000 Properties window, then click OK again to close the Scanners and Cameras Properties window.

6. Follow the instructions in “Setting Up Presto! PageManager for One-Touch Scanning” on page 53 to set up Presto! PageManager for one-touch scanning.

How to Scan

Page 58

Whenever you press the scanner’s

] Start button, the application you assigned starts.

If you assigned Presto! PageManager, it automatically starts EPSON TWAIN Pro. If you assigned another application, you must start EPSON TWAIN Pro manually.

]

You can disable the device events checkbox on the Events tab.

Start button by clicking the Disable

Windows 95 and Windows NT 4.0

You don’t need to assign an application to the

] Start button if you want it to

automatically launch Presto! PageManager. If you want it to launch a different application, follow the steps in this section.

1. Click the Scanner Monitor icon located on your Windows taskbar.

If you don’t see the Scanner Monitor icon on your taskbar, click

Programs, EPSON Scanner

, then

EPSON Scanner Monitor

Start

. The icon should

now appear on the taskbar.

2. Select

Preferences

. You see the

EPSON Scanner Monitor window.

3. Do one of the following:

■ Choose an application in

the Launch Application list.

■ Browse to another application

on your hard drive. Select the application and click

Open

choose an application from the list

to close the Browse

window. Your application’s path appears in the Launch Application box.

4. Click OK to close the EPSON Scanner Monitor window and save your setting.

Whenever you press the scanner’s

] Start button, the application you assigned

launches. You can then start EPSON TWAIN Pro.

How to Scan

Only Presto! PageManager automatically starts EPSON

]

TWAIN Pro. If you assign another application to the button, you must start your scanner driver manually.

Start

Page 59

Setting Up Presto! PageManager for One-Touch Scanning

You can set up Presto! PageManager to send your image directly to another application or utility, such as PhotoDeluxe or a fax utility, or to a peripheral device such as a printer. You can also suppress the EPSON TWAIN Pro user interface so the scanner uses the settings assigned in this procedure. If you use this shortcut, faxing or printing an image could be as easy as pressing the scanner’s

You can assign only one application or peripheral device at a

]

time to the

Start button.

Follow these steps:

] Start button.

1. Start Presto! PageManager and select

Scan Buttons Setting

from the File menu.

2. In the Scan Buttons box, select the icon of the application you want to assign to the

] Start button.

If your application doesn’t appear in the Scan Buttons box, select it in the

list. Enter a name for the button in the

select the icon for the application or peripheral device you want to use

click to suppress the EPSON TWAIN Pro user interface

Name

box, and click the

Add

Scan

button.

How to Scan

Page 60

3. Click the

]

Start

button icon

Suppress TWAIN User Interface

checkbox to select it. The settings

for your scan become active.

4. Choose the default settings for Scan Mode, Scan Size, and Resolution from the lists. These settings will be used whenever you press the scanner’s

] Start button.

If you plan to use the optional automatic document feeder, select

Document Feeder

5. Click the

Start Button Setting

. Make any other settings you want.

tab. You

see the window on the right.

6. If necessary, scroll the Select target application box until you see the icon for your printer or program. (Programs or printers you added appear to the right.) Select the icon and click OK to assign it to the

] Start button icon appears next to the selected application in

] Start button.

Presto! PageManager’s Scan Buttons Palette.

See your electronic Presto! PageManager User’s Manual for more information.

Enable

How to Scan

Page 61

Chapter 5

Network Scanning

Before you can use the EPSON GT-10000 as a network scanner, your computers must be configured and operational on an existing network with TCP/IP Protocol installed. Then you can use the EPSON Scan Server and EPSON TWAIN Pro Network software applications on your scanner software CD-ROM to share your scanner with other users in a small workgroup.

Your scanner network must have a scanner server (the Windows computer connected to the scanner) and at least one or more client computers. Only one client computer can access the scanner at a time. However, you can have more than one scanner and scanner server on a network, so clients can choose which scanner to use.

Your system must meet these minimum requirements for sharing a scanner:

■ The network computer that you use as the scanner server must be an

IBM-compatible computer running Windows 98, Windows 95, or Windows NT 4.0 (Windows NT 4.0 with Service Pack 3 is recommended).

■ Client computers must run Windows 98, Windows 95, or Windows NT 4.0.

■ Both the client computers and the scanner server must have a network interface

card installed, and must be running the TCP/IP Protocol. (See Appendix A, “Installing the TCP/IP Protocol,” for instructions.)

■ The network computer that you use as the scanner server must have EPSON Scan

Server installed. EPSON TWAIN Pro Network must be installed on client computers to access the scanner over the network.

Page 62

The illustration below shows a sample network configuration in which network scanning is available. The software you install depends on which computer you’re setting up—a scanner server or client computer.

Scanner Server

EPSON Scan Server EPSON TWAIN Pro* TWAIN-compliant software (such as Presto! PageManager for EPSON)

EPSON GT-10000

Network

Client Computers

EPSON TWAIN Pro Network TWAIN-compliant software (such as Presto! PageManager for EPSON)

* If you installed EPSON TWAIN Pro on the scanner server so that you could make a direct

connection to the scanner, remember that you must exit EPSON Scan Server to use EPSON TWAIN Pro. EPSON Scan Server disables EPSON TWAIN Pro.

Setting Up the Scanner Server

You can set up any Windows 98, Windows 95, or Windows NT 4.0 computer as a scanner server, as long as it is configured and operational on an existing network with TCP/IP Protocol installed. If you don’t have the TCP/IP Protocol installed on the scanner server, see Appendix A, “Installing the TCP/IP Protocol,” for instructions.

Be sure to unlock the scanner and connect it to the scanner server using the SCSI cable that came with your scanner. (See Chapter 2, “Setting Up Your Scanner,” for details.)

Network Scanning

Page 63

Follow the instructions for your operating system:

■ If you’re running Windows 98, continue with the next section, “Installing the

Scanner Server Software for Windows 98.”

■ If you’re running Windows 95, go to “Installing the Scanner Server Software for

Windows 95” on page 63.

■ If you’re running Windows NT 4.0, go to “Installing the Scanner Server Software

for Windows NT 4.0” on page 67.

To install software on the client computers, see “Setting Up Client Computers” on page 72 instead.

Installing the Scanner Server Software for Windows 98

Follow the instructions in this section to install your EPSON GT-10000 scanner driver and other software on your scanner software CD-ROM. Before you begin, make sure you recalibrate your monitor to factory specifications. (See your manufacturer’s documentation for instructions.)

Installing the Scanner Driver on Windows 98

1. Make sure your SCSI board and SCSI driver are installed and the scanner is connected to your computer.

2. Turn on the scanner first, then turn on your computer. When you see the window on the right, click (The Wizard may also say it has found an unknown device.)

Network Scanning

Page 64

3. Select

Search for the best driver

for your device

, and click

4. Insert the EPSON GT-10000 Scanner Software CD-ROM in your drive.

5. Select

Specify a location

, if

necessary. Then browse to

EPSON\ENGLISH\WIN98

CD-ROM drive. Then click

on your

(The example on the right shows H as the CD-ROM drive. Your CD-ROM drive letter may be different.)

6. Follow the instructions on the screen.

If you see a message asking for your Windows 98 CD-ROM, insert it and click

(Or, select

OK.

Specify a location

, click

Browse

, and locate the Windows 98 source files on your hard drive. Then click OK.) When prompted, reinsert your scanner software CD-ROM.

Network Scanning

Page 65

7. When you see the Screen Calibration window, move the slider right or left until the stripes match as closely as possible. (The stripes will not match perfectly.) Then click OK.

The EPSON Screen Calibration Utility calibrates the preview image you see in your EPSON TWAIN Pro driver to match your monitor settings.

You won’t need to change the screen calibration as long as you continue to use the same display. If you need to recalibrate your screen at a later time, double-click the Scanners and Cameras icon in your Windows Control Panel to open the Scanners and Cameras Properties window. In the Devices tab, make sure EPSON GT-10000 is selected, and then click the Properties button to display the EPSON GT-10000 Properties window. Click the Utility tab, and then click the Screen Calibration Utility button.

8. When installation is complete, click

Finish

to return to the Windows desktop.

Continue with the instructions in the next section to install EPSON Scan Server, Presto! PageManager, and Acrobat Reader.

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Finishing the Scanner Server Installation on Windows 98

Before your computer can share its scanner, you must install EPSON Scan Server. At the same time, you can install other software that came with your scanner. You can install Presto! PageManager on up to six computers on your network. Your scanner comes with a single-user license for PhotoDeluxe and TextBridge Pro. If you want to install these applications on additional computers, please contact the software manufacturer to purchase additional licenses.

Follow the steps below to install EPSON Scan Server, Presto! PageManager, and Acrobat Reader. If Acrobat Reader is already installed on your computer, you don’t need to install it again.

1. Insert your scanner software CD-ROM if it’s not already in your CD-ROM drive.

If you don’t see the screen on the right, double-click

Computer

on your desktop,

then double-click the

Epson

CD-ROM icon.

If necessary, double-click the

Cdsetup.exe

icon.

2. Click

3. Select (A check mark appears beside applications selected for installation.) Click to select other software you want to install, or deselect software that you don’t want. Then click OK.

Network Scanning

Add Software.

EPSON Scan Server

You don’t need to install EPSON TWAIN Pro Network to use the scanner connected to your computer—use EPSON TWAIN Pro instead. EPSON TWAIN Pro is automatically installed when you install the scanner server software. Only install EPSON TWAIN Pro Network if you want to use a GT-10000 connected to another computer.

Page 67

4. Follow the instructions on the screen to install EPSON Scan Server and any other software you selected in the software selection window.

If you’re installing EPSON TWAIN Pro Network in order to use a scanner attached to another computer, you’ll see a window that asks for the Network Scanner Address (the scanner server’s IP address). Enter the IP address for the computer you want to connect to. (See page 73 for instructions.)

5. If you want to install PhotoDeluxe and TextBridge Pro, see page 33 for instructions.

6. When you’re done installing software, restart your computer. Then follow the instructions in “Testing Your Scanner Connection” on page 22 to make sure the scanner is operating properly.

Setting Up the Default Scanner on Windows 98

If you have more than one scanner connected to your computer and you’re running Windows 98, you can set up the EPSON GT-10000 as your default scanner.

1. Double-click the

Cameras

icon on your Control Panel.

Scanners and

You see the Scanners and Cameras Properties window.

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2. Select and click the

EPSON GT-10000

Properties

, if necessary,

button. You see the EPSON GT-10000 Properties window.

3. Click the

as default scanner for EPSON Scan Server

Utility

is checked, and then clickOK.

tab. Make sure

Select

4. Click OK to close the EPSON GT-10000 Properties window.

The EPSON GT-10000 remains the default scanner until a different default scanner is selected.

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Installing the Scanner Server Software for Windows 95

To install your software on the client computers, see “Setting Up Client Computers” on page 72 instead.

Installing the Scanner Driver

1. Make sure your SCSI board and SCSI driver are installed and the scanner is connected to your computer.

2. Turn on your scanner first, then turn on your computer. When you see the window on the right, click

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3. Click

Other Locations

4. Make sure your scanner software CD-ROM is in the drive. Browse to the following location on your CD-ROM drive:

EPSON\ENGLISH\WIN95

. Then

click OK.

(The example on the right shows E as the CD-ROM drive. Your CD-ROM drive letter may be different.)

5. When you see the window on the right, click your computer.

Continue with the instructions in the next section to install EPSON Scan Server, Presto! PageManager, and Acrobat Reader.

Network Scanning

Finish

. Then restart

Page 71

Finishing the Scanner Server Installation on Windows 95

1. Insert your scanner software CD-ROM if it’s not already in your CD-ROM drive.

If you don’t see the screen on the right, double-click

Computer

on your desktop,

then double-click the

Epson

CD-ROM icon.

If necessary, double-click the

Cdsetup.exe

icon.

2. Click

3. Select

Add Software

EPSON Scan Server

(A check mark appears beside selected applications.) Click to select other software you want to install, or deselect software you don’t want. Then click OK.

Use EPSON TWAIN Pro to scan from the EPSON GT-10000 connected to your computer. Only install EPSON TWAIN Pro Network if you want to access a network scanner connected to another computer.

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4. If you’re not installing EPSON TWAIN Pro, go to step 7.

If you’re installing EPSON TWAIN Pro, follow the instructions on the screen. When you see the window on the right, make sure

SCSI

and

GT-10000

are

selected under Scanner Selection.

If you’re installing EPSON TWAIN Pro Network in order to use a scanner attached to another computer, you’ll see a window that asks for the Network Scanner Address (the scanner server’s IP address). Enter the IP address for the scanner server you want to connect to. See page 73 for instructions. Then continue with step 5 below.

5. Click computer, you see to close the window.

6. When you see the EPSON Screen Calibration Utility, move the slider right or left until the stripes match as closely as possible. Then click OK.

(The EPSON Screen Calibration Utility calibrates the preview image you see in your EPSON TWAIN Pro driver to match your monitor settings.)

Network Scanning

to check scanner operation. If the scanner is communicating with your

Test

Status: Device Reader

under Scanner Information. Click OK

Page 73

7. Follow the instructions on the screen to install EPSON Scan Server. When you see the window on the right, make sure

GT-10000

is selected under Scanner

Selection.

Select either

Icon

Dialogbox

as the scanner server start up mode. (See “Changing the Scanner Server Start Up Mode” on page 71 for details about the start up mode.)

8. Click

OK. Scanner available

to test scanner operation.

Test

appears under Status if the scanner is communicating with the scanner server. Then click OK.

If you want to share a different network scanner with the client computers, you can access the EPSON Scan Server window at any time by double-clicking the EPSON Scan Server icon in the Windows Control Panel. Then select the scanner you want in the Scanner Selection list.

9. Follow the instructions on the screen to complete installation of additional software you selected in the software selection window.

10. If you want to install PhotoDeluxe and TextBridge Pro, see page 33 for instructions. When you’re done installing software, restart your computer.

Installing the Scanner Server Software for Windows NT 4.0

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Follow the instructions below to automatically install your EPSON GT-10000 scanner driver and other software on your scanner software CD-ROM. Before you begin, make sure you recalibrate your monitor to factory specifications. (See your manufacturer’s documentation for instructions.)

1. Make sure your SCSI board and SCSI driver are installed and the scanner is connected to your computer.

2. Turn on your scanner first, then turn on your computer.

3. Log onto Windows NT and insert your EPSON GT-10000 Scanner Software CD-ROM in your drive.

4. When you see the EPSON Software Setup window, click

Add Software

If you don’t see the screen on the right, double-click

Computer

on your desktop,

then double-click the

Epson

CD-ROM icon.

If necessary, double-click the

Cdsetup.exe

icon.

5. Select (A check mark appears beside selected applications.) Click to select other software you want to install, or deselect software that you don’t want. Then click OK.

Network Scanning

EPSON Scan Server

Select EPSON TWAIN Pro if you want to scan from the EPSON GT-10000 connected to your computer. Only install EPSON TWAIN Pro Network if you want to access a network scanner connected to another computer.

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6. If you’re not installing EPSON TWAIN Pro, go to step 9.

If you’re installing EPSON TWAIN Pro, follow the instructions on the screen. When you see the window on the right, make sure

SCSI

and

GT-10000

are

selected under Scanner Selection.

If you’re installing EPSON TWAIN Pro Network in order to use a scanner attached to another computer, you’ll see a window that asks for the Network Scanner Address (the scanner server’s IP address). Enter the IP address for the scanner server you want to connect to. See page 73 for instructions. Then continue with step 7 below.

7. Click computer, you see

to check scanner operation. If the scanner is communicating with your

Test

Status: Device Reader

to close the window.

8. When you see the EPSON Screen Calibration Utility, move the slider right or left until the stripes match as closely as possible. Then click OK.

(The EPSON Screen Calibration Utility calibrates the preview image you see in your EPSON TWAIN Pro driver to match your monitor settings.)

under Scanner Information. Click OK

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9. Follow the instructions on the screen to install EPSON Scan Server. When you see the window on the right, make sure

GT-10000

is selected under Scanner

Selection.

Select either

Icon

Dialogbox

as the scanner server start up mode. (See “Changing the Scanner Server Start Up Mode” on page 71 for details about the start up mode.)

10. Click

OK. Scanner available

to test scanner operation.

Test

appears under Status if the scanner is communicating with the scanner server. Click OK to close the window.

11. Follow the instructions on the screen to complete installation of any other software you’ve selected in the EPSON Software Setup window. If you’re done installing software, restart your computer.

If you want to install PhotoDeluxe and TextBridge Pro, see page 33 for instructions.

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Changing the Scanner Server Start Up Mode

You can set up the scanner server to start in either Dialog Box or Icon mode.

In Dialog Box mode, the window below appears whenever you start EPSON Scan Server.

click here and select Taskbar Icon to switch to Icon mode

In Icon mode, the EPSON Scan Server icon appears on the Windows taskbar when you start EPSON Scan Server.

■ To switch from Dialog Box mode to Icon mode, click the scanner icon in the

upper left corner of the dialog box and select

Taskbar Icon

from the list.

■ To switch from Icon mode to Dialog Box mode, right-click the EPSON Scan

Server icon on the taskbar and click

Taskbar Icon

to deselect it.

Your setting takes effect when you exit and start EPSON Scan Server. See “Starting EPSON Scan Server” on page 76 for instructions on restarting EPSON Scan Server.

Make sure no client computer is accessing the scanner server when you exit EPSON Scan Server.

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Setting Up Client Computers

You can set up any Windows 98, Windows 95, or Windows NT 4.0 computer as a client, as long as it is configured and operational on an existing network with TCP/IP Protocol installed. To set up a client computer, you’ll need to know the IP address or host name of the scanner server. Also, make sure the TCP/IP Protocol is installed. (See Appendix A, “Installing the TCP/IP Protocol,” for instructions, if necessary.)

Installing the Software

You must install EPSON TWAIN Pro Network on the client computer before the client can use the network scanner. You can install Presto! PageManager on up to six computers. Your scanner comes with a single-user license for PhotoDeluxe and TextBridge Pro. If you want to install these applications on additional computers, please contact the software manufacturer to purchase a site license.

The following instructions are for Windows 98, Windows 95, and Windows NT 4.0:

1. Insert your scanner software CD-ROM if it’s not already in your CD-ROM drive.

If you don’t see the screen on the right, double-click

Computer

then double-click the

If necessary, double-click the

2. Click

Network Scanning

on your desktop,

Epson

Cdsetup.exe

CD-ROM icon.

Add Software

icon.

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3. Select

EPSON TWAIN

Pro Network

. (A check mark appears beside selected applications.) Click to select other software you want to install, or deselect software that you don’t want to install. Then clickOK.

If you’re installing the scanner software on Windows 95 or Windows NT, click EPSON TWAIN Pro to deselect it. EPSON TWAIN Pro only works if the scanner is connected to your computer.

4. Follow the instructions on the screen to continue the installation. When you see the window to the right, enter the IP address of the scanner server in the Network Scanner Address box.

5. Click

to test the connection. If your

Test

computer is communicating with the scanner server and the scanner is on, you see a message that the scanner is available. Then click save your settings.

If you need to connect to a different network scanner or change the timeout setting, you can open the EPSON TWAIN Pro Network window anytime by double-clicking the EPSON TWAIN Pro Network icon in the Control Panel. You can enter up to five IP addresses or host names in the Network Scanner Address box.

Network Scanning

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6. Follow the instructions on the screen. When you see the Screen Calibration window, move the slider right or left until the stripes match as closely as possible. (The stripes will not match perfectly.) Then click OK.

The EPSON Screen Calibration Utility calibrates the preview image you see in your EPSON TWAIN Pro driver to match your monitor settings.

You won’t need to change the screen calibration as long as you continue to use the same display. If you need to recalibrate your screen at a later time, double-click the EPSON TWAIN Pro Network icon in the Control Panel to open the EPSON Pro Network window. Then click the Screen Calibration Utility button at the bottom of the window.

7. Follow the instructions on the screen to complete installation of any other software you’ve selected in the EPSON Software Setup window.

8. If you want to install PhotoDeluxe and TextBridge Pro, see page 33 for instructions. When you’re done installing software, restart your computer.

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Using a Network Scanner

Here are a few guidelines for network scanning:

■ Turn on the scanner first. The scanner server must be turned on and running

EPSON Scan Server.

■ From a host application (such as Presto! PageManager) on the client computer,

start EPSON TWAIN Pro Network to establish a connection to the scanner server. Only one client computer can access the scanner server at a time. (See “Starting EPSON TWAIN Pro Network” on page 77 for instructions.)

■ Choose your settings, then place your document on the scanner or in the optional

automatic document feeder. (See Chapter 4, “How to Scan,” for more information.)

■ Start the scan. Although this can be done from EPSON TWAIN Pro Network on

the client computer, it may be more convenient to press the scanner’s button or to start the scan from the scanner server. A progress meter appears on both the scanner server and client computer as the image is pre-scanned, then scanned.

If you want to scan more than one image, place your second image on the document table and press the scanner’s

] Start button again. Repeat this step for

every image you want to scan. (The settings you chose for the first image apply to these images too.)

] Start

■ When you return to the client computer, your scanned images appear in the host

application’s window. Close EPSON TWAIN Pro Network to end your connection to the scanner server and allow other client computers to use the scanner.

]

When you press the automatically close the client computer’s connection to the scanner server when the scan is finished. You can’t use the

]

Start button to scan multiple images if you’re using these

applications.

Start button, some applications

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Starting EPSON Scan Server

EPSON Scan Server starts automatically whenever the scanner server is turned on. When EPSON Scan Server is running, you’ll see either the EPSON Scan Server dialog box, or the EPSON Scan Server icon on the Windows taskbar. If you need to start EPSON Scan Server manually, click

Server

, and then select

EPSON Scan Server

Start, Programs, EPSON Scan

You can quit EPSON Scan Server at any time. Just click the EPSON Scan Server dialog box.

Before you exit, make sure no client computers are trying to use the scanner. Don’t exit if the status area of the EPSON Scan Server dialog box indicates that you are connecting to a client. Wait until you see the message

Waiting for connection

button on the

Exit

click to exit

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Page 83

Starting EPSON TWAIN Pro Network

When you start EPSON TWAIN Pro Network on your client computer, you connect to the scanner server. Only one client computer can access the scanner server at a time. Follow these steps:

1. Start your host application.

2. Select EPSON TWAIN Pro Network as your source, or scanner driver. (You need to do this step only once.)

For example, if you’re using Presto! PageManager for EPSON as your host application, choose window, choose

The command you choose from the File menu depends on the host application. With some applications, for example, you might choose Import or Select TWAIN_32 Source.

Select Source

EPSON TWAIN Pro Network

3. Start EPSON TWAIN Pro Network.

from the File menu. In the Select Source

and click

Select

If your host application is Presto! PageManager for EPSON, choose

Acquire

from the File menu. When EPSON TWAIN Pro Network starts, the EPSON TWAIN Pro Network main menu appears and you connect to the scanner server.

Since the settings and controls for EPSON TWAIN Pro Network are the same as those for EPSON TWAIN Pro, see “Scanning From Start to Finish” on page 46 for scanning instructions. For more detailed information about the settings, see the EPSON GT-10000 Reference Guide on your scanner software CD-ROM.

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Page 84

Starting a Scan

You can start a scan on your network scanner in several ways. However, the client computer must be running EPSON TWAIN Pro Network to connect to the scanner server.

■ You can start EPSON TWAIN Pro

Network on the client computer, make your scan settings, and click the

button on the EPSON

Scan

TWAIN Pro Network main window. The scanned image is imported into your host application’s window.

■ You can press the

] Start button on

the scanner to send the scanned image to the client computer that is currently connected to the scanner server.

■ You can click the

Start

button on the EPSON Scan Server dialog box to send the scanned image to the client computer currently connected to the scanner server.

click to start a scan from the client computer

Network Scanning

click to start a scan from the scanner server

Page 85

Stopping a Scan in Progress

You can stop a scan in progress from either the client computer or the scanner server:

■ To cancel a scan from the client computer, click the

Cancel

button on the

Progress bar.

■ To cancel from the scanner server, click the

Cancel

button at the bottom of the

EPSON Scan Server dialog box.

■ To break the connection between the client computer and the scanner server,

click the

button on the EPSON Scan Server dialog box. This closes EPSON

Stop

TWAIN Pro Network on the client computer and allows other client computers to connect to the scanner server.

Network Scanning

Page 86

Network Scanning

Page 87

Chapter 6

Solving Problems

This chapter helps you diagnose and solve scanner problems. It explains how to upgrade your computer system to improve scanner performance and how to interpret the scanner’s lights. It also provides solutions to common set-up and software problems.

For additional software troubleshooting tips, see the “Troubleshooting” chapter of your electronic EPSON GT-10000 Software Reference Guide.

Upgrading Your System

To improve your image processing speed and the appearance of the images on your monitor, you can add the following items to your system:

■ Additional memory. Scanned images use much more memory than text files, so

you may need more RAM in your computer and a larger hard disk.

■ Accelerator board. You may want to increase your system’s processing speed; large

files take longer to process than small ones.

■ Video card. If your scanned images look grainy or have poor gradient fills on your

monitor, you may want to upgrade your video card. You’ll need 24-bit color (also called true color or millions of colors) or better for the highest-quality image reproductions.

■ High resolution monitor. The resolution of your monitor also affects the quality

of the image you see. Consider a high resolution monitor if you do precise color work, but be sure you have a compatible video card.

■ Compression software. Many different programs are available to make image files

smaller for storage or transmission. For example, they can enable you to store a 3MB image file on a 1.44MB diskette. Compression software can compress images and restore them with virtually no loss of data or quality.

Page 88

Indicator Lights

If an error occurs, the scanner stops operating. The READY and ERROR lights indicate the type of error.

Scanner indicator lights

Light Light status Color Scanner status

READY On Green Ready to scan images.

Flashing Scanning is in progress.

ERROR On Red An error occurred; see the

following table for more information.Flashing

Error conditions

ERROR light

On On Command error The scanner has received incorrect

Flashing Off Interface error Check that your scanner is securely

Flashing Flashing Fatal error Make sure the transportation lock is in the

Off Off Option error Check to make sure the optional automatic

READY light

Error type Solution

commands from your scanning software. Try rescanning the document.

connected to your computer, and then turn the scanner off and back on again.

unlocked position, then turn the scanner off and on again. If this doesn’t solve the problem, call your EPSON dealer.

document feeder (ADF) is installed correctly, and that it’s lying flat on the document table. Also, check that the ADF isn’t out of paper and doesn’t have a paper jam. If this doesn’t solve the problem, call your EPSON dealer.

Solving Problems

Page 89

Problems and Solutions

If you’re having problems, check this section.

Set-Up Problems

You can’t install the scanner software

Make sure your computer meets the system requirements. See page 116.

Your system doesn’t recognize the SCSI board

■ Make sure your SCSI board is

installed correctly. If it isn’t seated firmly in the PCI slot, the computer may not recognize it.

■ Check the Plug and Play option

for your computer; it should be active.

■ Check for IRQ conflicts with

built-in options. (Contact your system administrator, if necessary.)

■ Make sure your scanner is on. If

you opened your host application before you turned on the scanner, close your application and reopen it. If that doesn’t work, restart your system.

■ Check the Plug and Play option

for your computer; it should be active.

■ Turn off both your scanner and

computer. Then turn on your scanner before you turn on the computer.

■ Make sure your SCSI board is

installed correctly.

■ If the SCSI board is found, but

not the scanner, check the SCSI terminator and ID. Make sure the SCSI ID doesn’t conflict with another SCSI device.

Your system doesn’t recognize the scanner

■ Check your cable connections.

If your cable is securely connected to both the scanner and computer, try another cable. Restart your computer after you change the cable.

■ Uninstall and reinstall your

scanner software. See the instructions for uninstalling software on page 93.

Solving Problems

Page 90

Your scanner name doesn’t appear in the Scanner Selection list when installing EPSON TWAIN Pro

■ Check your cable connections,

or try another cable. Restart your computer after you change the cable.

■ Turn off both your computer

and the scanner. Then turn on the scanner before you turn on the computer.

■ Make sure your system is

correctly terminated and there are no conflicting SCSI IDs.

■ Run the scanner test to

make sure the scanner is communicating with your computer.

■ Uninstall and reinstall your

scanner software. See the instructions for uninstalling software on page 93.

■ If you’re running Windows 95

or 98, double-click the

Unknown Devices

icon in the

Windows Device Manager. If

GT-10000

appears in the list of unknown devices, select it and remove it from the system. Then restart your computer and reinstall the scanner software.

You are unable to connect to the scanner when you click the Test button

■ Check to make sure your cable

is securely connected to both the scanner and computer.

■ Try a different cable. Restart

your computer after you change the cable.

■ Turn off both the scanner and

your computer. Then turn on your scanner before you turn on the computer.

■ Make sure your system is

correctly terminated and there are no conflicting SCSI IDs.

■ If you’re using the scanner on a

network, check with your network administrator to see whether your computer is on a different router than the scanner server. If it is, make sure the router for the scanner server is configured to allow traffic from your network.

■ Uninstall and reinstall your

scanner software. See the instructions for uninstalling software on page 93.

Solving Problems

Page 91

Scanner Problems

The scanner doesn’t scan your image

The OPERATE light doesn’t come on or blinks slowly

Check the scanner power cord. Make sure the power cord is securely plugged into the scanner and the power outlet, and that the scanner is turned on. Also, check that the power outlet is working and provides sufficient power for the scanner.

The READY light doesn’t come on or flashes

■ Check the scanner power cord.

Make sure the power cord is securely plugged into the scanner and the power outlet, and that the scanner is turned on.

■ Check that the power outlet is

working and provides sufficient power for the scanner.

■ If you’re using an automatic

document feeder and both the READY and ERROR lights are off, make sure it is closed (lying flat against the document table). Also, make sure the automatic document feeder doesn’t have a paper jam and isn’t out of paper.

■ Make sure the scanner is ready

to scan. Wait until the READY light stops flashing and remains on.

■ Check your image source

setting. Make sure

TWAIN Pro TWAIN Pro Network

EPSON

selected.

■ Run the scanner test to make

sure the scanner is communicating with your computer.

■ Make sure you have enough

memory to scan your image. If you’re scanning a large image or scanning at a high resolution, try closing other programs before you scan. If your computer still doesn’t have enough memory to process the image, try scanning at a lower resolution, or select part of the image to scan.

■ Make sure the SCSI terminator

is set up correctly and the scanner’s SCSI ID doesn’t conflict with another SCSI device.

Solving Problems

Page 92

■ If you’re using a network

scanner, the scanner may have timed out. Check the time out setting on the EPSON TWAIN Pro Network window and increase the value, if necessary.

Software Problems

You can’t start EPSON TWAIN Pro

■ Make sure the scanner’s

READY light is on.

If you’re using an optional automatic document feeder

■ Make sure the unit is correctly

installed and connected to the scanner’s ADF interface.

■ Make sure you’re selecting the

correct Document Source setting.

■ Make sure your automatic

document feeder is closed (lying flat against the document table).

■ If paper is jammed in your

automatic document feeder, see “Fixing Paper Jams” on page 94.

If you installed a ZIP drive

Your ZIP drive may be interfering with your scanner. Disable your ZIP drive, then try using the scanner. Check your System Device Manager in the Control Panel. For Windows NT 4.0, check SCSI Adapters in the Windows Control Panel.

■ Make sure your cable is securely

connected to both the scanner and computer.

■ Try a different cable. Restart

your computer after you change the cable.

■ Don’t turn the scanner off and

on while you’re using your computer; an error may occur. Turn both the scanner and computer off, then turn on the scanner before you turn on the computer.

■ Make sure the SCSI interface

board and software are installed correctly in your computer.

■ Check that your system

recognizes your scanner and SCSI board. Check your System Device Manager in the Control Panel. For Windows NT 4.0, check SCSI Adapters in the Windows Control Panel.

Solving Problems

Page 93

■ Check for conflicts in your

SCSI ID number setting, I/O address, the interrupt setting for your SCSI board, and other settings. For information about the SCSI ID setting, see page 11. For information about choosing other settings, see your computer manual.

■ Check your image source setting

in the Select Source window. Make sure you selected

TWAIN Pro

■ If you also installed EPSON

EPSON

Scan Server on your computer, make sure it’s not running.

■ If you don’t see

TWAIN Pro TWAIN Pro Network

EPSON

in the Select Source window, uninstall your software, then reinstall it. See the instructions for uninstalling software on page 93.

■ If you have another EPSON

scanner and have a previous version of EPSON TWAIN installed, uninstall the older version. See the instructions for uninstalling software on page 93.

You can’t start EPSON TWAIN Pro Network from a client computer

■ Make sure the scanner and the

scanner server are both turned on.

■ Make sure the cables connecting

the scanner, the scanner server, and the client computer meet the system requirements and are properly connected. See page 116.

■ Make sure the correct IP address

for the scanner server is entered in the EPSON TWAIN Pro Network window for the client computer.

■ Make sure the network interface

card is installed correctly in both the scanner server and the client computer.

■ Make sure both the scanner

server and client computer are running the TCP/IP protocol.

■ If more than one scanner is

connected to the scanner server, make sure the EPSON GT-10000 is selected as the default scanner.

Solving Problems

Page 94

The scanner software doesn’t work properly

■ Make sure the system

requirements (for example, the operating system version) are correct for your software. See page 116.

You can’t select the automatic document feeder as your Document Source

■ Make sure the ADF is installed

properly (see page 36). If necessary, reinstall it, then restart your computer.

■ Check your computer’s

memory. If you’re running other software at the same time, using RAM resident programs, or have many device drivers, the computer may not have enough memory. (See your software and computer manuals.) If you’re scanning a large image or scanning at a high resolution, your computer may not have enough memory to process the image.

■ Check your software

installation. Make sure that your software is correctly installed and set up. If all else fails, uninstall your software, then reinstall it. See the instructions for uninstalling software on page 93.

■ Make sure your scanner is

turned on. Restart your computer after you turn it on.

Solving Problems

Page 95

Scanning Problems

The file size is too big

Adjust your scan settings. Try selecting a lower resolution (dpi), or scan only part of the image.

Your scanned image is faint or has gaps

■

Check the brightness. Decrease the software or driver’s brightness setting.

■

Try adjusting the Gamma and Exposure settings.

■

Check the condition of your original. If the document is damaged, dirty, or wrinkled, these imperfections will show up in your scan.

■

Make sure the document is placed flat against the document table.

Solving Problems

Page 96

Your scanned image is blurred or distorted

The edges of the document aren’t scanned

■ Check the position and

■ Make sure the document table

■ Make sure the scanner is on a

Solving Problems

condition of your document. Make sure the document is placed flat against the scanner’s document table glass. If only part of the image is blurred, part of your document may be wrinkled or warped.

glass is clean.

flat, stable surface.

■ Check the position of your

document. Adjust it so that the image is within the glass area of the document table.

■ If colors are patchy or distorted

at the edges of the image, the document may be too thick, or there may be outside light interfering with the scan.

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Straight lines in the image come out jagged

Make sure the document is aligned with the scales on the top and side of the document table.

OCR scanning produces poor character recognition

Your image scans at an angle

Check the position of your document. It may be placed at an angle on the document table. Align it so the horizontal and vertical edges are carefully aligned with the scales on the top and side of the document table.

The printed image is larger or smaller than the original

You can’t judge the size of the printed image by what you see on your screen. The image size settings in your scanner software determine the size of the printed image.

■ Select

as both the Image

OCR

Type and Destination.

■ Select

Technology Option

Text Enhancement

for the

B/W

in the Image Type

window.

■ Adjust the

Threshold

setting in

the Image Controls window.

The image doesn’t scan, or you can only scan a few dots

■ Make sure the document is face

down on the document table.

■ If you’re using an automatic

document feeder, make sure the original document is inserted face up.

■ If you’ve selected

Image Type, select

B/W Option

in the Image Type

OCR

None

as your

for the

window. Then adjust the

Threshold

setting in the Image Controls window. Or try changing the

OCR

the

Line Art

Threshold

Image Type

, then adjust

setting.

from

Solving Problems

Page 98

The colors in your scanned image look strange, or look different than the colors in the original document

■ Reposition the document on the

document table. If necessary, position the document at a slight angle.

■ Run the EPSON Screen

Calibration Utility.

■ Make sure the Image Type and

Destination settings are correct.

■ Try different combinations of

gamma and color settings in your scanner software.

■ If you’re using an automatic

document feeder, make sure it’s closed when scanning.

■ Make sure

Unsharp Mask

is deselected in the Destination window.

■ Printed colors will not match

the colors on your monitor exactly, since printers and monitors use different color systems.

■ Select

24-bit Color

De-screening

Type, or select

De-screening

as your Image

for

in the Image

Type window.

■ Make sure

Unsharp Mask

is deselected in the Destination window.

You can’t print scanned images, or the printed image looks garbled

■ Make sure your printer is

securely connected to your computer and that you’re using the correct cable.

■ Make sure the correct printer is

selected in your application.

Moiré (cross-hatch) patterns appear in the image when you perform halftone scanning

■ Make the image size slightly

■ Use a transparent sheet between

Solving Problems

smaller.

the document and the document table to defocus the image.

A line of dots is always missing from the image

■ When a line of dots is missing

from the scanned image on your screen, the scanner sensor has malfunctioned. Contact your dealer.

■ When a line of dots is missing

from your printouts, your print head has malfunctioned. See your printer manual.

Page 99

Uninstalling the Scanner Software

If you’ve tried every other solution and your system still doesn’t recognize your scanner, try uninstalling and reinstalling the scanner driver software, as described in this section.

Uninstalling EPSON TWAIN Pro on Windows 98

1. Double-click the

2. On the Devices tab, select

3. Click the

4. Restart your computer.

Remove

Scanners and Cameras

button. Then click OK to close the window.

EPSON GT-10000

icon in the Windows Control Panel.

Uninstalling EPSON TWAIN Pro on Windows 95 and Windows NT 4.0

1. On the Start menu, click

Uninstall

2. When you’re finished, restart your computer.

Programs, EPSON Scanner, EPSON TWAIN Pro

Uninstalling EPSON TWAIN Pro Network

1. On the Start menu, click

TWAIN Pro Network Uninstall

2. When you’re finished, restart your computer.

Programs, EPSON Network Scanner, EPSON

Uninstalling EPSON Scan Server

1. Click

2. When you’re finished, restart your computer.

Start, Programs, EPSON Scan Server

Uninstall

, and select

EPSON Scan Server

Solving Problems

Page 100

Solving Problems with the Automatic Document Feeder

This section gives you instructions for fixing paper jams and adjusting the scanning position for the optional automatic document feeder (ADF).

Fixing Paper Jams

First open the ADF cover to determine where the paper jam occurred.

If paper is jammed in the feeder, open the cover on the left and slowly pull out the jammed paper as shown. (Be careful not to pull too hard or the paper may tear, making it more difficult to remove.)

Solving Problems

open jam release cover