Epson AcuLaser C8500 Quick Reference Guide

Color Laser Printer

You can hang this guide on the printer
using the hook provided.

Quick Reference

4012465-00
F04

Replacing Consumable Products

You need to replace the following consumable products
when a notice message is displayed on the LCD panel
or the window of the EPSON Status Monitor 3 utility

Replacing a toner cartridge

Follow these steps to replace a toner cartridge:

1. Confirm the color of the toner cartridge that needs
to be replaced by checking the LCD panel.

Toner Cartridge (Black) S050038

Toner Cartridge (Yellow) S050039

Toner Cartridge (Magenta) S050040

Toner Cartridge (Cyan) S050041

Photoconductor Unit
(includes the waste toner
collector)

Waste Toner Collector S050020

S051073

2. Open the front cover.

3. Check the color of the toner cartridge that appears
in the cartridge installment window.

If you see the color that you need to replace, go to
step 5.

If you see a different color, go to the next step.

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4. Push up the switch located on the top left, then
release it. Turn the upper knob located just above
the cartridge installation window clockwise until it
stops. The switch automatically drops down to the
lower position and the next toner cartridge appears
in the installation window. Repeat this step until
you see the color that you need to replace.

Note:

If the knob cannot be moved, first check that the switch
is in the upper position. Do not turn the knob by force.

5. Turn the toner cartridge knob 90 degrees
counterclockwise so that the
is in the release position shown below. By turning
the knob, the toner cartridge protrudes slightly.

N symbol on the knob

6. Pull the toner cartridge out of the slot.

7. Take the new toner cartridge out of its package, and
gently shake it from side to side and front to back
to distribute the toner evenly.

8. Hold the toner cartridge as shown below, and
insert it all the way into the slot until it stops.

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9. Turn the toner cartridge knob 90 degrees clockwise
so that the
shown below. By turning the knob, the cartridge is
pressed into the slot and installed completely.

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10. If you need to replace another toner cartridge,
repeat steps 3 to 9.

11. Close the front cover.

N symbol on the knob is in the position

Caution:

Be sure to turn the knob all the way to the locked
position. Otherwise, you may have toner
problems or leakage.

Replacing the photoconductor unit

When you purchase a photoconductor unit, it always
comes with a waste toner collector because it usually
needs replacement at the same time as the
photoconductor unit. However, the waste toner
collector is also sold individually as you may need to
replace it separately depending on use.

1. Turn off the printer.

2. Open the front cover.

3. Turn the large lever 90 degrees counterclockwise.

4. Turn the small lever to the right.

5. Pull the photoconductor unit about 20 cm out of the
printer.

6. Hold the handle at the top of the photoconductor
unit and gently pull it all the way out.

Follow these steps to replace the photoconductor unit:

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7. Take the new photoconductor unit out of its
package and unwrap the protective sheet while
holding the handle as shown below.

8. Holding the photoconductor unit by its handle,
place the unit on the guide rails and push it all the
way into the printer.

9. Turn the small lever to the left.

10. Turn the large lever 90 degrees clockwise.

11. Close the front cover.

Replacing the waste toner collector

The waste toner collector is sold as part of the
photoconductor unit because it usually needs
replacement at the same time as the photoconductor
unit. However, the waste toner collector is also sold
individually as sometimes you may need to replace the
waste toner collector separately depending on use.

Follow these steps to replace the waste toner collector:

1. Open the front cover.

2. Hold the handle of the waste toner collector and
push the tab down to release the lock.

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3. Pull out the waste toner collector.

4. Take the new waste toner collector out of its
package.

5. Insert the new waste toner collector firmly into the
slot until the tab clicks into place.

Clearing Jammed Paper

When paper is jammed in the printer, the printer’s LCD
panel and the EPSON Status Monitor 3 utility provide
alert messages.

Error messages for paper jams

If the following messages appears on the LCD panel,
you must clear all jammed paper.

6. Close the front cover.

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