Epson ACULASER C4200DTNPC5, ACULASER C4200DN, ACULASER C4200DNPC6 User Manual
Copyrights and Trademarks
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arising from the use of any options or any consumable products other than those designated
as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
NEST Office Kit Copyright © 1996, Novell, Inc. All rights reserved.
A part of the ICC Profile contained within this product was created by Gretag Macbeth
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Logo. ProfileMaker is the trademark of LOGO GmbH.
IBM and PS/2 are registered trademarks of International Business Machines Corporation.
Microsoft
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ESC/P 2 are trademarks of Seiko Epson Corporation.
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®
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Copyrights and Trademarks 1
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Copyright © 2005 Seiko Epson Corporation. All rights reserved.
2 Copyrights and Trademarks
Contents
Copyrights and Trademarks
Safety Instructions
Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . .14
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . .17
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Power On/Off Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Chapter 1 Getting to Know Your Printer
Where to Find Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Printer Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Inside the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28
Control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Options and Consumable Products . . . . . . . . . . . . . . . . . . . . . . . . . .30
Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Consumable products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Chapter 2 Printer Features and Various Printing Options
Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
High-speed tandem printing engine . . . . . . . . . . . . . . . . . . . . .33
High-quality printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Pre-defined color settings in the printer driver . . . . . . . . . . . .34
Toner save mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Resolution Improvement Technology and Enhanced
MicroGray technology. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
3
Wide variety of fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Adobe PostScript 3 Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
P5C Emulation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Various Printing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Double-sided printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Fit to page printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Pages per sheet printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Watermark printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Overlay printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using the Reserve Job function . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using the HDD form overlay function . . . . . . . . . . . . . . . . . . 40
Chapter 3 Paper Handling
Paper Sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Standard lower paper cassette. . . . . . . . . . . . . . . . . . . . . . . . . . 42
550-sheet/1100-sheet Paper Cassette Unit. . . . . . . . . . . . . . . . 42
Selecting a paper source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Standard lower paper cassette and optional
paper cassette unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Output tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Printing on Special Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
EPSON Color Laser Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
EPSON Color Laser Transparencies. . . . . . . . . . . . . . . . . . . . . 54
Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Thick paper and extra thick paper . . . . . . . . . . . . . . . . . . . . . . 59
Loading a custom paper size. . . . . . . . . . . . . . . . . . . . . . . . . . . 59
4
Chapter 4 Using the Printer Software with Windows
About the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Making Changes to Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . .62
Making the print quality settings. . . . . . . . . . . . . . . . . . . . . . . .62
Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Ordering Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Resizing printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Modifying the print layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Using a watermark. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Using an overlay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Using HDD form overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Making Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Making Optional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Printing a status sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Using the Reserve Job Function. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Re-Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Verify Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Stored Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Confidential Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Monitoring Your Printer Using EPSON Status Monitor . . . . . . . .103
Installing EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . .103
Accessing EPSON Status Monitor . . . . . . . . . . . . . . . . . . . . . .107
Information on EPSON Status Monitor . . . . . . . . . . . . . . . . .109
Simple Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Detailed Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Consumables Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Job Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Notice Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Order Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Tray Icon Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Setting Up the USB Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Uninstalling the printer driver . . . . . . . . . . . . . . . . . . . . . . . . .123
Uninstall the USB device driver. . . . . . . . . . . . . . . . . . . . . . . .126
Sharing the Printer on a Network. . . . . . . . . . . . . . . . . . . . . . . . . . .128
Sharing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Setting up your printer as a shared printer . . . . . . . . . . . . . .129
5
Using an additional driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Setting up clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Installing the printer driver from the CD-ROM . . . . . . . . . . 143
Chapter 5 Using the Printer Software with Macintosh
About the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Making Changes to Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . 147
Making the print quality settings . . . . . . . . . . . . . . . . . . . . . . 147
Resizing printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Modifying the print layout . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Using a watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Making Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Printing a status sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Using the Reserve Job Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Re-Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Verify Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Stored Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Confidential Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Monitoring Your Printer using EPSON Status Monitor. . . . . . . . 177
Accessing EPSON Status Monitor . . . . . . . . . . . . . . . . . . . . . 177
Simple Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Detailed Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Consumables Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Job Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Notice Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Setting Up the USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
For Mac OS 9 users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
For Mac OS 9 users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . 187
For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
For Mac OS 9 users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
6
Sharing the Printer on a Network. . . . . . . . . . . . . . . . . . . . . . . . . . .188
Sharing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .188
For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
For Mac OS 9 users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189
Chapter 6 Using the PostScript Printer Driver
About the PostScript 3 Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193
Hardware requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194
Using the PostScript Printer Driver with Windows. . . . . . . . . . . .196
Installing the PostScript printer driver for the
parallel interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196
Installing the PostScript printer driver for the USB interface198
Installing the PostScript printer driver for the
network interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .200
Accessing the PostScript printer driver. . . . . . . . . . . . . . . . . .202
Making changes to PostScript printer settings. . . . . . . . . . . .203
Using the Reserve Job function . . . . . . . . . . . . . . . . . . . . . . . .203
Using AppleTalk under Windows 2000 . . . . . . . . . . . . . . . . .204
Using the PostScript Printer Driver with Macintosh . . . . . . . . . . .205
Installing the PostScript printer driver . . . . . . . . . . . . . . . . . .205
Selecting the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .207
Accessing the PostScript printer driver. . . . . . . . . . . . . . . . . .211
Making changes to PostScript printer settings. . . . . . . . . . . .211
Chapter 7 Using the Control Panel
Using the Control Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . .214
When to make control panel settings . . . . . . . . . . . . . . . . . . .214
How to access the control panel menus . . . . . . . . . . . . . . . . .214
Control Panel Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216
Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .216
Tray Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .219
Emulation Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221
Printing Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .221
7
Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Quick Print Job Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Confidential Job Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Color Regist Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Reset Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Parallel Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
USB Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Network Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
AUX Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
P5C Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235
PS3 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
ESCP2 Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
FX Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
I239X Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
Status and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Printing and Deleting Reserve Job Data . . . . . . . . . . . . . . . . . . . . . 264
Using the Quick Print Job Menu. . . . . . . . . . . . . . . . . . . . . . . 265
Using the Confidential Job Menu . . . . . . . . . . . . . . . . . . . . . . 266
Printing a Status Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Checking Color Registration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Printing a color registration sheet. . . . . . . . . . . . . . . . . . . . . . 268
Adjusting color registration alignment . . . . . . . . . . . . . . . . . 269
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Using the Cancel Job button . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Using the Reset menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Chapter 8 Installing Options
Optional Paper Cassette Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Installing the optional paper cassette unit. . . . . . . . . . . . . . . 273
Installing the two optional paper cassette units . . . . . . . . . . 280
Removing the optional paper cassette unit. . . . . . . . . . . . . . 289
Memory Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Installing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Removing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . 295
Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Installing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . 295
Removing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . 301
8
Interface Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .301
Installing an interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . .302
Removing an interface card . . . . . . . . . . . . . . . . . . . . . . . . . . .304
P5C Emulation Kit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .305
Installing the P5C ROM module . . . . . . . . . . . . . . . . . . . . . . .305
Removing the P5C ROM module. . . . . . . . . . . . . . . . . . . . . . .310
Chapter 9 Replacing Consumable Products
Replacement Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .311
Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .312
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .312
Replacing a toner cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . .313
Photoconductor Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .318
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .318
Replacing the photoconductor unit. . . . . . . . . . . . . . . . . . . . .319
Fuser Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .325
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .325
Replacing the fuser unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .325
Transfer Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .330
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .330
Replacing the transfer unit . . . . . . . . . . . . . . . . . . . . . . . . . . . .331
Chapter 10 Cleaning and Transporting the Printer
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .337
Cleaning the density sensor . . . . . . . . . . . . . . . . . . . . . . . . . . .337
Cleaning the photoconductor unit. . . . . . . . . . . . . . . . . . . . . .343
Transporting the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .350
Finding a place for the printer . . . . . . . . . . . . . . . . . . . . . . . . .350
For long distances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .352
For short distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .353
9
Chapter 11 Troubleshooting
Clearing Jammed Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Precautions for clearing jammed paper. . . . . . . . . . . . . . . . . 355
Paper Jam A B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Paper Jam A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Paper Jam C A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Paper Jam B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375
Paper Jam C A B . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376
When transparencies are jammed at the MP tray. . . . . . . . . 377
Printing a Status Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378
The Ready light does not turn on . . . . . . . . . . . . . . . . . . . . . . 378
The printer does not print (Ready light off) . . . . . . . . . . . . . 378
The Ready light is on but nothing prints. . . . . . . . . . . . . . . . 378
The optional product is not available. . . . . . . . . . . . . . . . . . . 379
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380
The font cannot be printed. . . . . . . . . . . . . . . . . . . . . . . . . . . . 380
Printout is garbled. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380
The printout position is not correct . . . . . . . . . . . . . . . . . . . . 381
Misalignment of colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Graphics do not print correctly. . . . . . . . . . . . . . . . . . . . . . . . 381
Color Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Cannot print in color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
The printout color differs when printed from
different printers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
The color looks different from what you see on
the computer screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383
Dots appear every 30 mm on the printout. . . . . . . . . . . . . . . 383
The background is dark or dirty . . . . . . . . . . . . . . . . . . . . . . . 384
White dots appear in the printout. . . . . . . . . . . . . . . . . . . . . . 384
Print quality or tone is uneven . . . . . . . . . . . . . . . . . . . . . . . . 384
Half-tone images print unevenly . . . . . . . . . . . . . . . . . . . . . . 385
Toner smudges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 385
Areas are missing in the printed image . . . . . . . . . . . . . . . . . 386
Completely blank pages are output . . . . . . . . . . . . . . . . . . . . 386
The printed image is light or faint . . . . . . . . . . . . . . . . . . . . . 387
The non-printed side of the page is dirty . . . . . . . . . . . . . . . 388
10
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .389
Print quality decreased . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .389
Insufficient memory for current task. . . . . . . . . . . . . . . . . . . .389
Insufficient memory to print all copies . . . . . . . . . . . . . . . . . .389
Paper Handling Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .390
Paper does not feed properly . . . . . . . . . . . . . . . . . . . . . . . . . .390
Problems Using Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .390
The message Invalid AUX /IF Card appears
on the LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .391
Paper does not feed from the optional paper cassette . . . . .391
Feed jam when using the optional paper cassette . . . . . . . . .392
An installed option cannot be used . . . . . . . . . . . . . . . . . . . . .392
Correcting USB Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .392
USB connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .393
Windows operating system . . . . . . . . . . . . . . . . . . . . . . . . . . .393
Printer software installation . . . . . . . . . . . . . . . . . . . . . . . . . . .393
Status and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .400
Canceling Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .400
Printing in the PostScript 3 Mode Problems . . . . . . . . . . . . . . . . . .400
The printer does not print correctly in the PostScript mode401
The printer does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . .401
The printer driver or printer that you need to use does
not appear in the Printer Setup Utility (Mac OS 10.3.x),
Print Center (Mac OS 10.2.x), or Chooser (Mac OS 9) . . .402
The font on the printout is different from that on the screen403
The printer fonts cannot be installed. . . . . . . . . . . . . . . . . . . .403
The edges of texts and/or images are not smooth . . . . . . . .404
The printer does not print normally via the parallel
interface (Windows 98 only) . . . . . . . . . . . . . . . . . . . . . . . .404
The printer does not print normally via the USB interface .404
The printer does not print normally via the
network interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .405
An undefined error occurs (Macintosh only). . . . . . . . . . . . .406
Insufficient memory to print data (Macintosh only). . . . . . .406
11
Appendix A Customer Support
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
Technical Support Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 408
Appendix B Technical Specifications
Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410
Available paper types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410
Paper that should not be used. . . . . . . . . . . . . . . . . . . . . . . . . 411
Printable area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412
Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
Mechanical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417
Standard and approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417
Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419
Parallel interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419
USB interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 419
Ethernet interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420
Options and Consumable Products. . . . . . . . . . . . . . . . . . . . . . . . . 420
Optional paper cassette unit . . . . . . . . . . . . . . . . . . . . . . . . . . 420
Memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422
Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422
Toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422
Photoconductor unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423
Fuser unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424
Transfer unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 424
Appendix C Information about Fonts
Working with Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425
EPSON BarCode Fonts (Windows Only). . . . . . . . . . . . . . . . 425
Available Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 446
Adding More Fonts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 452
Selecting Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 453
12
Downloading Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .453
EPSON Font Manager (Windows Only). . . . . . . . . . . . . . . . .453
Symbol Sets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .456
Introduction to Symbol Sets . . . . . . . . . . . . . . . . . . . . . . . . . . .456
In the ESC/P 2 or FX Modes. . . . . . . . . . . . . . . . . . . . . . . . . . .458
In the I239X Emulation Mode. . . . . . . . . . . . . . . . . . . . . . . . . .461
In the P5C Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .462
Index
13
Safety Instructions
Safety Information
Warnings, Cautions, and Notes
Warnings
must be followed carefully to avoid bodily injury.
w
Cautions
must be observed to avoid damage to your equipment.
c
Notes
contain important information and useful tips on the operation of your
printer.
Safety precautions
New :describe the same information as H_SAFE.MIF
Be sure to follow the precautions carefully to ensure safe, efficient
operation:
14 Safety Instructions
New :confirm the product specification and delete unnecessary information
❏ Because the printer weighs approximately 34.6 kg (76.3 lb)
with consumable products installed, one person should not
lift or carry it. Two people should carry the printer, lifting it
by the correct positions as shown below.
❏ Be careful not to touch the fuser, which is marked CAUTION
HIGH TEMPERATURE, or the surrounding areas. If the printer
has been in use, the fuser and the surrounding areas may be
very hot. If you must touch one of these areas, wait 30 minutes
to allow the heat to subside before doing so.
11
2
2
Safety Instructions 15
1. Do not insert your hand deep into the fuser unit.
2. CAUTION HIGH TEMPERATURE
❏ Do not insert your hand deep into the fuser unit as some
components are sharp and may cause injury.
❏ Avoid touching the components inside the printer unless
instructed to do so in this guide.
❏ Never force the printer’s components into place. Although the
printer is designed to be sturdy, rough handling can damage
it.
❏ When handling a toner cartridge, always place it on a clean,
smooth surface.
❏ Do not attempt to modify a toner cartridge or take it apart.
They cannot be refilled.
❏ Do not touch the toner. Keep the toner away from your eyes.
❏ Do not dispose of used toner cartridge, photoconductor unit,
fuser unit, or transfer unit in fire, as they can explode and
cause injury. Dispose of them according to local regulations.
❏ If toner is spilled, use a broom and dustpan or a damp cloth
with soap and water to clean it up. Because the fine particles
can cause a fire or explosion if they come into contact with a
spark, do not use a vacuum cleaner.
❏ Wait at least one hour before using a toner cartridge after
moving it from a cool to a warm environment to prevent
damage from condensation.
16 Safety Instructions
❏ When removing the photoconductor unit, avoid exposing it
to room light for more than five minutes. The unit contains a
green-colored light-sensitive drum. Exposure to light can
damage the drum, causing dark or light areas to appear on
the printed page and reducing the service life of the drum. If
you need to keep the unit out of the printer for long periods,
cover it with an opaque cloth.
❏ Be careful not to scratch the surface of the drum. When you
remove the photoconductor unit from the printer, always
place the unit on a clean, smooth surface. Avoid touching the
drum, since oil from your skin can permanently damage its
surface and affect print quality.
❏ To get the best print quality, do not store the photoconductor
unit in an area subject to direct sunlight, dust, salty air, or
corrosive gases (such as ammonia). Avoid locations subject to
extreme or rapid changes in temperature or humidity.
❏ Be sure to keep consumable components out of the reach of
children.
❏ Do not leave jammed paper inside the printer. This can cause
the printer to overheat.
❏ Avoid sharing outlets with other appliances.
❏ Use only an outlet that meets the power requirements of this
printer.
Important Safety Instructions
Read all of the following instructions before operating your
printer:
Safety Instructions 17
When choosing a place and power source for the printer
❏ Place the printer near an electrical outlet where you can easily
plug in and unplug the power cord.
❏ Do not place the printer on an unstable surface.
❏ Do not put your printer where the cord will be stepped on.
❏ Slots and openings in the cabinet and the back or bottom are
provided for ventilation. Do not block or cover them. Do not
put the printer on a bed, sofa, rug, or other similar surface or
in a built-in installation unless proper ventilation is provided.
❏ All interface connectors for this printer are Non-LPS
(non-limited power source).
❏ Connect your printer to an electrical outlet that meets the
power requirements of this printer. Your printer’s power
requirements are indicated on a label attached to the printer.
If you are not sure of the power supply specifications in your
area, contact your local power company or consult your
dealer.
❏ If you are unable to insert the AC plug into the electrical
outlet, contact an electrician.
❏ Avoid using outlets that other appliances are plugged into.
❏ Use the type of power source indicated on the label. If you are
not sure of the type of power available, consult your dealer or
local power company.
❏ If you are unable to insert the plug into the outlet, contact a
qualified electrician.
18 Safety Instructions
❏ When connecting this product to a computer or other device
with a cable, ensure the correct orientation of the connectors.
Each connector has only one correct orientation. Inserting a
connector in the wrong orientation may damage both devices
connected by the cable.
❏ If you use an extension cord, make sure that the total of the
ampere ratings on the products plugged into the extension
cord does not exceed the extension cord ampere rating.
❏ Unplug this printer from the wall outlet and refer servicing
to a qualified service representative under the following
conditions:
A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into it.
C. If it has been exposed to rain or water.
D. If it does not operate normally when the operating
instructions are followed. Adjust only those controls
that are covered by the operating instructions since
improper adjustment of other controls may result in
damage and will often require extensive work by a
qualified technician to restore the product to normal
operation.
E. If it has been dropped or the cabinet has been
damaged.
F. If it exhibits a distinct change in performance,
indicating a need for service.
When using the printer
❏ The printer weighs about 34.6 kg (76.3 lb). One person should
not attempt to lift or carry the printer. Two people should
carry it.
Safety Instructions 19
❏ Follow all warnings and instructions marked on the printer.
❏ Unplug this printer from the wall outlet before cleaning.
❏ Use a well-wrung cloth for cleaning and do not use liquid or
aerosol cleaners.
❏ Avoid touching the components inside the printer unless
instructed to do so in the printer’s documentation.
❏ Never force printer components into place. Although the
printer is designed to be sturdy, rough handling can damage
it.
❏ Be sure to keep consumables out of the reach of children.
❏ Do not use printer in a damp environment.
❏ Do not leave jammed paper inside of the printer. This can
cause the printer to overheat.
❏ Never push objects of any kind through cabinet slots as they
may touch dangerous voltage points or short out parts that
could result in a risk of fire or electric shock.
❏ Never spill liquid of any kind on the printer.
❏ Except as specifically explained in the printer’s
documentation, do not attempt to service this product
yourself. Opening or removing those covers that are marked
Do Not Remove may expose you to dangerous voltage points
or other risks. Refer all servicing in those compartments to a
qualified service representative.
❏ Adjust only those controls that are covered by the operating
instructions. Improper adjustment of other controls may
result in damage and may require repair by a qualified service
representative.
20 Safety Instructions
ENERGY STAR® compliance
As an ENERGY STAR® Partner, Epson has
determined that this product meets the ENERGY
®
STAR
guidelines for energy efficiency.
The International ENERGY STAR
a voluntary partnership with the computer and office equipment
industry to promote the introduction of energy-efficient personal
computers, monitors, printers, fax machines, copiers, scanners,
and multifunction devices, and in an effort to reduce air pollution
caused by power generation. Their standards and logos are
uniform among participating nations.
®
Office Equipment Program is
Safety Information
Power cord
Caution:
Be sure the AC power cord meets the relevant local safety
c
standards.
Use only the power cord that comes with this product. Use of the
another cord may result in fire or electric shock.
This product’s power cord is for use with this product only. Use
with other equipment may result in fire or electric shock.
Safety Instructions 21
Laser safety labels
Warning:
The performance of procedures and adjustments other than those
w
specified in the printer’s documentation may result in hazardous
radiation exposure.
Your printer is a Class 1 laser product as defined in the IEC60825
specifications. The label shown is attached to the back of the
printer in countries where required.
Internal laser radiation
Max. Average Radiation Power: 10 mW at laser aperture
Wavelength: 775 to 799 nm
This is a Class III b Laser Diode Assembly that has an invisible
laser beam. The printer head unit is NOT A SERVICE ITEM,
therefore, the printer head unit should not be opened under any
circumstances. An additional laser warning label is affixed to the
inside of the printer.
CDRH regulations
For information about the Center for Devices and Radiological
Health of the U.S. Food and Drug Administration, see "Standard
and approvals" on page 417.
22 Safety Instructions
Ozone safety
Ozone emission
Ozone gas is generated by laser printers as a by-product of the
printing process. Ozone is produced only when the printer is
printing.
Ozone exposure limit
The recommended exposure limit for ozone is 0.1 parts per
million (ppm) expressed as an average time-weighted
concentration over an eight (8) hour period.
The Epson laser printer generates less than 0.1 ppm for eight (8)
hours of continuous printing.
Minimize the risk
To minimize the risk of exposure to ozone, you should avoid the
following conditions:
❏ Use of multiple laser printers in a confined area
❏ Operation in conditions of extremely low humidity
❏ Poor room ventilation
❏ Long, continuous printing together with any of the above
Printer location
The printer should be located so that the exhaust gases and heat
generated are:
❏ Not blown directly into the user’s face
❏ Vented directly out of the building whenever possible
Safety Instructions 23
Power On/Off Cautions
Do not turn off the printer:
❏ After turning on the printer, wait until Ready appears on the
LCD panel.
❏ While the Ready light is flashing.
❏ While the Data light is on or flashing.
❏ While printing.
New :with LCD panel
24 Safety Instructions
Chapter 1
Getting to Know Your Printer
Where to Find Information
Setup Guide
Provides you with information on assembling the printer and
installing the printer software.
User’s Guide (this manual)
Provides you with detailed information on the printer’s functions,
optional products, maintenance, troubleshooting, and technical
specifications.
Network Guide
Provides network administrators with information on both the
printer driver and network settings.You need to install this guide
from the Network CD-ROM to your computer's hard disk before
referring it.
1
1
1
New :delete unnecessary information.This part is only used for the HTML manual.
1
1
1
1
1
Paper Jam Guide
Provides you with solutions for paper jam problems about your
printer you may need to refer to on a regular basis. We
recommend printing this guide and keeping it near the printer.
Online Help for printer software
Click Help for detailed information and instructions on the
printer software that controls your printer. Online help is
automatically installed when you install the printer software.
Getting to Know Your Printer 25
1
1
1
1
Printer Parts
Front view
New :quote the information from the similar product
c
b
a
d
k
j
i
a. control panel
b. cover B
c. top cover
d. output tray
e. latch on cover B
f. cover A
g. power switch
h. latch on cover A
i. standard lower paper cassette
j. expansion tray
k. MP tray (Multi-Purpose tray)
e
f
g
h
26 Getting to Know Your Printer
Rear view
1
a
1
f
de
a. stopper
b. Ethernet interface connector
c. AC inlet
d. USB interface connector
e. parallel interface connector
f. Type B interface card slot cover
1
b
1
1
c
1
1
1
1
1
Getting to Know Your Printer 27
1
1
Inside the printer
b
c
a
a. transfer unit
b. fuser unit
c. photoconductor unit
d. toner cartridge
e. cover D
d
e
28 Getting to Know Your Printer
Control panel
1
New :Emulation/ with control panel and LCD
c eb
da
1
f
g
1
1
ijh
a. LCD panel Displays printer status messages and
control panel menu settings.
b.
Back button
c.
Up button
d.
Enter button
e.
Down button
f. Ready light
(Green)
g. Error light
(Red)
Use these buttons to access the control
panel menus, where you can make printer
settings and check the status of
consumable products. For instructions on
how to use these buttons, see "Using the
Control Panel Menus" on page 214.
On when the printer is ready, indicating
that the printer is ready to receive and
print data.
Off when the printer is not ready.
On or flashes when an error has occurred.
1
1
1
1
1
1
1
1
Getting to Know Your Printer 29
h. Start/Stop
button
When the printer is printing, pressing this
button stops the printing.
When the error light is flashing, pressing
this button clears the error and switches
the printer to ready status.
i. Data light
(Yellow)
j. Cancel Job
button
On when print data is stored in the print
buffer (the section of printer memory
reserved for receiving data) but not yet
printed.
Flashes when the printer is processing
data.
Off when no data remains in the print
buffer.
Press once to cancel the current print job.
Press and hold for more than two seconds
to delete all jobs from the printer memory.
Options and Consumable Products
Options
You can add to your printer’s capabilities by installing any of the
following options.
New :Option/Consumable
❏ 550-sheet Paper Cassette Unit (C12C802251)
This unit increases paper feeding capacity up to 550 sheets of
paper.
❏ 1100-sheet Paper Cassette Unit (C12C802261)
This unit holds two paper cassettes, and increases paper
feeding capacity up to 1100 sheets of paper.
30 Getting to Know Your Printer
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