Epson AcuLaser C4000 Reference Guide

Setup Guide
Provides you with information on assembling the printer and installing the printer software.
Reference Guide (this manual)
Providesyouwithdetailedinformationontheprinter’sfunctions, optional products, maintenance, troubleshooting, and technical specifications.
Administrator Guide (on CD-ROM)
ii
Color Laser Printer
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. No patentliabilityisassumed withrespectto theuse ofthe information containedherein.Neither is any liability assumed for damages resulting from the use of the information contained herein.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties fordamages, losses, costs,or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs,or alterations tothis product, or(excluding the U.S.)failure to strictly comply with SEIKO EPSON CORPORATIONs operating and maintenance instructions.
SEIKO EPSONCORPORATION shall notbe liableagainst any damagesor problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.
EPSON and EPSON ESC/P are registered trademarks and EPSON ESC/P 2 is a trademark of SEIKO EPSON CORPORATION. Speedo, Fontware, FaceLift, Swiss, and Dutch are trademarks of Bitstream Inc. CG Times and CG Omega are registered trademarks of Miles, Inc. Univers is a registered trademark of Linotype AG and/or its subsidiaries. AntiqueOliveisatrademarkofFonderieOlive. Albertus is a trademark of Monotype Corporation plc. Coronet is a trademark of Ludlow Industries (UK) Ltd. Arial and Times New Roman are registered trademarks of Monotype Corporation plc. Dutch and Swiss are trademarks of Bitstream Inc. Times, Helvetica and Palatino are registered trademarks of the Linotype AG and/or its subsidiaries. ITC Avant Garde Gothic, ITC Bookman, ITC Zapf Chancery and ITC Zapf Dingbats are registered trademarks of the International Typeface Corporation. Century SchoolBook is registered trademark of the Kingsley-ATF Type Corporation. New Century Schoolbook is a trademark of the Linotype AG and/or its subsidiaries. HP and HP LaserJet are registered trademarks of Hewlett-Packard Company. Adobe and PostScript are trademarks of Adobe Systems Incorporated, which may be registered in certain jurisdictions. NEST Office Kit Copyright General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
1996, Novell, Inc. All Rights Reserved.
Copyright © 2002 by SEIKO EPSON CORPORATION, Nagano, Japan
Reference Guide
iv

Contents

Warnings,Cautions,andNotes...........................1
SafetyPrecautions.....................................1
ImportantSafetyInstructions.............................4
PowerOn/OffCautions..................................4
Chapter 1 Getting to Know Your Printer
PrinterParts..........................................7
Controlpanel........................................10
OptionsandConsumableProducts.......................12
Options.........................................12
Consumableproducts .............................13
AboutYourPrinter....................................14
High-speed tandem printing engine . . . . . ..............14
Duplexprinting...................................14
ReserveJobfunction..............................14
HDDFormOverlayfunction.........................15
Pre-definedcolorsettingsinprinterdriver..............15
Resolution Improvement Technology (RITech) . . . . . . . . . . 15
Chapter 2 Paper Handling
AvailablePaper......................................17
EPSONspecialmedia.............................17
Generalpaper ...................................19
Paperthatshouldnotbeused.......................19
PaperSources.......................................21
MPtray.........................................22
Standardlowercassette............................23
LargeCapacityPaperUnit..........................23
Selectingapapersource...........................24
v
OutputTray..........................................27
Loading Paper. . . . . . . . . . . . ............................27
MPtray.........................................28
Standard and optional lower cassettes. . . . . ............29
PrintingonSpecialMedia...............................35
EPSONColorLaserPaper..........................35
EPSON Color Laser Coated Paper . . . . . . . ............36
EPSONColorLaserTransparencies..................36
Envelopes.......................................39
Labels..........................................40
Thickpaper......................................41
Extrathickpaper..................................42
Loadingacustompapersize........................43
Chapter 3 Using the Printer Software with Windows
AboutthePrinterSoftware..............................45
AccessingthePrinterDriver.............................45
MakingChangestoPrinterSettings.......................46
Makingtheprintqualitysetting.......................46
Resizingprintouts.................................52
Modifyingtheprintlayout...........................55
Usingawatermark................................57
Usinganoverlay..................................61
UsingHDDformoverlay............................67
Printingwiththeduplexunit.........................71
Making the Extended Settings . . . . . . . . . . . ............74
UsingtheReserveJobFunction..........................77
Re-PrintJob.....................................78
VerifyJob.......................................79
StoredJob ......................................81
ConfidentialJob..................................82
Monitoring Your Printer by Using EPSON Status Monitor 3 . . . . .83
AboutEPSONStatusMonitor3......................83
Installing EPSON Status Monitor 3. . . . . . . . ............84
AccessingEPSONStatusMonitor3...................85
Gettingprinterstatusdetails.........................87
UsingtheJobManagementfunction..................88
vi
SettingMonitoringPreferences......................92
StatusAlertwindow...............................94
Stoppingmonitoring...............................94
SettingMonitoredPrinters..........................95
SettingfortheUSBConnection..........................96
CancelingPrinting ....................................98
Uninstalling the Printer Software . . . . . . . . . . . ..............99
Uninstalling the printer driver and EPSON Status Monitor 3 99
UninstallonlyEPSONStatusMonitor3...............102
Chapter 4 Setting Up Your Printer on a Network
About the Shared Printer ..............................109
SettingUpYourPrinterasaSharedPrinter................110
UsinganAdditionalDriver.............................112
SettingfortheClients.................................118
WithWindowsMe/98/95...........................119
WithWindowsXP/2000...........................120
WithWindowsNT4.0.............................124
Installing the Printer Driver from the CD-ROM ..............126
Chapter 5 Using the Printer Software with Macintosh
About the Printer Software .............................129
AccessingthePrinterDriver............................129
MakingChangestoPrinterSettings......................130
Makingtheprintqualitysetting......................130
Resizingprintouts................................135
Modifyingtheprintlayout..........................136
Usingawatermark...............................138
Printingwiththeduplexunit........................143
Making the Extended Settings . . . . . . . . . .............146
UsingtheReserveJobFunction ........................148
Re-PrintJob....................................149
VerifyJob......................................151
StoredJob.....................................152
ConfidentialJob.................................153
vii
Monitoring Your Printer by Using EPSON Status Monitor 3 . . . .155
AboutEPSONStatusMonitor3.....................155
AccessingEPSONStatusMonitor3..................155
Gettingprinterstatusdetails........................156
SettingMonitoringPreferences .....................157
Status Alert window . . . ...........................158
SettingfortheUSBconnection..........................159
CancelingPrinting....................................160
UninstallingthePrinterSoftware.........................160
Chapter 6 Functions of the Control Panel
ControlPanelOperation...............................163
UsingtheControlPanelMenus .........................165
Whentomakecontrolpanelsettings.................165
How to access the control panel menus...............166
PrintingandDeletingReserveJobData...................169
UsingtheQuickPrintJobMenu.....................169
UsingtheConfidentialJobMenu....................170
ControlPanelMenus .................................171
Controlpanelmenusummary.......................171
InformationMenu................................174
TrayMenu......................................177
EmulationMenu.................................179
PrintingMenu...................................179
SetupMenu ....................................182
QuickPrintJobMenu.............................188
ConfidentialJobMenu............................188
ResetMenu ....................................188
ParallelMenu...................................189
USBMenu .....................................190
NetworkMenu...................................191
AUXMenu .....................................191
LJ4Menu......................................192
GL2Menu......................................195
PS3Menu......................................197
ESCP2Menu...................................198
FXMenu.......................................201
viii
I239XMenu....................................203
Chapter 7 Using Options
LargeCapacityPaperUnit.............................207
Installing the Large Capacity Paper Unit ..............208
RemovingtheLargeCapacityPaperUnit.............214
HardDiskDrive .....................................218
Installing the Hard Disk Drive. . . . . . . . . . .............218
RemovingtheHardDiskDrive......................223
MemoryModules....................................225
Installing a memory module . . . . . . . . . . . .............225
Removingamemorymodule.......................230
AdobePostScript3ROMModule........................234
Installing the Adobe PostScript 3 ROM module . . . . . . . . . 234
Removing the Adobe PostScript 3 ROM module . . . . . . . . 239
InterfaceCard.......................................242
Installing an interface card . . . . . . . . . . . . .............242
Removinganinterfacecard........................245
PrintingaStatusSheet................................246
Chapter 8 Maintenance and Transportation
ReplacingConsumableProducts........................249
Precautionsduringreplacement.....................249
Replacementmessages...........................250
Tonercartridges.................................251
Photoconductorunit..............................256
Fuserunit......................................263
Transferunit....................................268
CleaningthePrinter..................................272
TransportingthePrinter...............................273
Finding a place for the printer. . . . . . . . . . .............277
Checkingcolorregistration.........................278
ix
Chapter 9 Troubleshooting
ClearingJammedPaper...............................283
Precautionsforclearingjammedpaper...............283
JamAB(coversAandB)..........................284
JamA(coverA).................................286
JamAC(coverAandpapercassettes)...............290
JamB(coverB).................................295
Jam ABC (cover A, paper cassettes and cover B) . . . . . . .2 97
JamintheMPtray...............................298
ProblemsandSolutions...............................299
Operationalproblems.............................299
Printoutproblems................................300
Colorprintingproblems............................303
Printqualityproblems.............................304
Paperhandlingproblems..........................308
Status and Error Messages ............................309
CancelingPrinting....................................325
Using the printer driver ............................325
UsingtheJobCancelbutton........................325
UsingtheResetMenu ............................326
Appendix A Technical Specifications
AvailablePaper......................................327
Available paper types . . ...........................328
Specifications...................................329
Printablearea...................................332
Printer.............................................332
General........................................332
Environmental...................................335
Mechanical.....................................335
Electrical.......................................335
Standardsandapprovals..........................336
Interfaces ..........................................338
Parallel interface. . . . . . ...........................338
USBinterface...................................339
Ethernetinterface................................339
x
OptionsandConsumables.............................339
LargeCapacityPaperUnit.........................339
Memorymodules................................340
Tonercartridges.................................341
Photoconductorunit..............................341
Transferunit....................................342
Fuserunit120/220...............................342
Appendix B Symbol Sets
IntroductiontoSymbolSets............................343
In the LJ4 Emulation Mode.............................344
InternationalcharactersetsforISO..................347
IntheESC/P2orFXModes............................348
Internationalcharactersets........................349
Characters available with the ESC (^ command . . . . . . . . 349
IntheI239XEmulationMode...........................350
In the EPSON GL/2 Mode .............................350
Appendix C Working with Fonts
AvailableFonts......................................351
LJ4/GL2mode..................................351
ESC/P2andFXmodes ...........................354
I239Xmode....................................354
Printingfontsamples.............................355
AddingMoreFonts...................................355
SelectingFonts......................................356
DownloadingFonts...................................356
EPSONFontManager(WindowsOnly)...................356
Installing EPSON Font Manager . . . . . . . .............357
EPSONBarCodeFonts(WindowsOnly)..................358
System requirements for using EPSON BarCode Fonts . . 359
Installing EPSON BarCode Fonts . . . . . . .............360
PrintingwithEPSONBarCodeFonts.................361
EPSONBarCodeFontspecifications.................365
xi
Appendix D Contacting Customer Support
ForNorthAmericanusers..............................378
ForLatinAmericanusers..............................379
ForEuropeanUsers..................................380
For United Kingdom and the Republic of Ireland Users . . .380
ForUsersinGermany ............................382
France.........................................382
Spain..........................................382
Italy...........................................383
Portugal .......................................383
Austria.........................................383
Netherlands ....................................383
Belgium&Luxemburg ............................384
Switzerland.....................................384
Glossary
Index
xii

Warnings, Cautions, and Notes

Warnings must be followed carefully to avoid bodily injury.
w
Cautions must be observed to avoid damage to your equipment.
c
Notes contain important information and useful tips about the
operation of your printer.

Safety Precautions

Be sure to follow these precautions carefully to ensure safe,
efficient operation:
Because the printerweighs approximately34.5 kg(76 lb)with
consumable products installed, one person should not attempt to lift or carry the printer. Two people should carry it, lifting it by the correct positions as shown below. Follow the instructions in the Setup Guide carefully.
1
Be careful not to touch the fuser, which is marked CAUTION
HIGH TEMPERATURE, or the surrounding areas. If the
printer has been in use, the fuser and the surrounding areas maybeveryhot.
12
Do not insert your hand deep into the fuser unit as some
components are sharp and may cause injury.
Avoid touching the components inside the printer unless
instructed to do so in this guide.
Neverforce theprinter’s components intoplace.Althoughthe
printer is designed to be sturdy, rough handling can damage it.
When handling toner cartridges or photoconductor units,
always place them on a clean, smooth surface.
Do notattempt to modify or take tonercartridges apart. They
cannot be refilled.
Do not touch the toner and avoid getting toner in your eyes.
2
Do not dispose of used toner cartridges, photoconductor
units, fuser units, or transfer units in fire, as they canexplode and cause injury. Dispose of them according to local regulations.
Wait for at least one hour before using a toner cartridge or a
fuser unit after moving it from a cool toa warm environment to prevent damage from condensation.
When removing the photoconductor unit, avoid exposing it
to room light for more than five minutes. The unit contains a green-colored light-sensitive drum. Exposure to light can damage the drum, causing dark or light areas to appear on the printed page and reducing the service life of the drum. If you need to keep the unit out of the printer for long periods, cover it with an opaque cloth.
Be careful not to scratch the surface of the drum. When you
remove the photoconductor unit from the printer, always place theunit on a clean, smooth surface. Avoid touching the drum, since oil from your skin can permanently damage its surface and affect print quality.
To getthe best print quality, do not store the photoconductor
unit in an area subject to direct sunlight, dust, salty air, or corrosive gases (suchas ammonia).Avoid locationssubject to extreme or rapid changes in temperature or humidity.
Be sure to keep all consumable components out of the reach
of children.
Do notleave jammed paper inside the printer. This can cause
the printer to overheat.
Avoid using outlets that other appliances are plugged into.
Use only an outlet that meets the power requirements of this
printer.
3

Important Safety Instructions

Connect your printer to an electrical outlet that meets the
power requirements of this printer. Your printerspower requirements are indicated on a label attached to the printer. If you are not sure of the power supply specifications in your area, contact your local power company or your dealer.
If you are unableto insertthe ACplug into anelectrical outlet,
contact an electrician.
Adjust onlythe controlsmentioned inthe manual. Adjusting
other controls can damage your printer.
E
NERGYSTAR Compliance
As an InternationalENERGYSTAR Partner, EPSON has determined that this product meets the International
TAR®Program guidelines for energy
S
efficiency.The International
TAR®Office Equipment Program is a voluntary partnership
S
with thecomputer and office equipment industry to promote the introduction of energy-efficient personal computers, monitors, printers, fax machines, copiers, and scanners, in an effort to reduce air pollution caused by power generation.
E
NERGY
E
®
NERGY

Power On/Off Cautions

Do not turn off the printer under the following conditions: For at least 30 seconds after turningon the printer. Wait until
Ready
While the Ready light is flashing.
4
appears on the LCD panel.
While the Data light is on or flashing.
While printing.
5
6
Chapter 1

Getting to Know Your Printer

Printer Parts

1 1 1 1 1 1 1 1
1. control panel
2. top cover
3. output tray
4. power switch
5. latch on cover B
6. latch on cover A
7. standard lower cassette
8. MP tray (Multi-Purpose tray)
9. expansion tray
Getting to Know Your Printer
1 1 1 1
7
1. AC inlet
2. stopper
3. interface card slot cover
4. Ethernet interface connector
5. parallel interface connector
6. USB interface connector
8
Getting to Know Your Printer
2 3
1
1 1 1 1
1. transfer unit
2. fuser unit
3. photoconductor unit
4. toner cartridge
5. cover D
4
1 1
5
1 1 1 1 1 1
Getting to Know Your Printer
9

Control panel

5
6
1
2 3 4
9
7810
1 LCD panel Displays printer status messages and
control panel settings.
2, 3,
10
Up/Enter/Down/
4, 5
Back buttons
Getting to Know Your Printer
Use these buttons to access the control panel menus, where you can make printer settings and check the status of consumable products. For instructions on how to use each button, see Using the Control Panel Menuson page 165.
6 Job Cancel button Press once to cancel the current print
job. Press down for more than two seconds to delete all jobs from the printer memory, including jobs the printer is currently receiving,saving tothe Hard Disk Drive, or printing.
1 1
7 Start/Stop button Switchesthe printerbetweenready and
offline status. When the error light is flashing, pressingthisbuttonclears theerror and switches the printer to ready status.
8 Readylight Onwhentheprinterisready,
indicating that the printer is ready to receive and print data. When the printeris notready, this light is off.
9 Error light On or flashes when an error has
occurred. Flashing slowly when the printeris not ready.
10 Data light On when print data is stored in the
print buffer (the section of printer memory reserved for receiving data) but not yet printed. Flashing when the printer isprocessing data. Offwhennodataremainsintheprint buffer.
1 1 1 1 1 1 1 1
For detailed information about using the control panel, see
Control Panel Operationon page 163.
Getting to Know Your Printer
1 1
11

Options and Consumable Products

Options

You can add to your printers capabilities by installing any of the following options:
TheLarge CapacityPaperUnit (C12C813861)holdstwopaper
cassettes. It increases paper-feeding capacity up to 1,000 sheets of paper.
The Hard Disk Drive (C12C823921) expands the printer’s
capacity by allowing you to printcomplex and large printjobs at high speed. This option also allows you to use the Reserve Job function, allowing you to save overlay data and print job data. These allow you to print overlay data fast and reprint the print job later directly from the printers control panel.
Optional memory modules expand your printer’smemory,
allowing you to print complex and graphics-intensive documents.
The Adobe
generates crisp PostScript output. It cannot be used for Macintosh connected over the IEEE 1394 Type B Interface Card.
TheIEEE 1394 Type B InterfaceCard (C12C82391) can beused
for Macintosh users. It can be connected to a Macintosh FireWire®port.
12
Getting to Know Your Printer
®
PostScript®3ROM Module (C12C832501)
®

Consumable products

The life of the followingconsumable products ismonitored by the
printer. The printer letsyou know whenreplacements are needed.
Toner Cartridge (Yellow) Toner Cartridge (Magenta) Toner Cartridge (Cyan) Toner Cartridge (Black) Photoconductor Unit Transfer Unit Fuser Unit 120/220
* Product number varies by location.
The EPSON special media listed below provide you with the
best-quality printouts.
EPSON Color Laser Paper (A4) EPSON Color Laser Paper (Letter)
EPSON Color Laser Transparencies (A4) EPSON Color Laser Transparencies (Letter)
EPSON Color Laser Coated Paper (A4)
S050088 S050089 S050090 S050091 S051081 S053006 S053008/S053007*
S041215 S041218
S041175 S041174
S041383
1 1 1 1 1 1 1 1
c
Caution:
Do not use other EPSON media such as EPSON special media for ink jet printers, as this can cause paper jams and damage the printer.
Do not use the media listed above in other printers, except when specified in the documentation.
Getting to Know Your Printer
1 1 1 1
13

About Your Printer

The printer comes with a full set of features that contributes to ease of use andconsistent, high-qualityoutput. Themain features are described below.

High-speed tandem printing engine

Your printers state-of-the-art tandem engine features 400 MHz image processing and single-pass technology that delivers 16 ppm (pages per minute) at 600 dpi and 8 ppm at 1200 dpi color and monochrome printing.

Duplex printing

This printer comes with a built-in duplex unit, allowing you to easily print on both sides of the page. You can produce professional quality double-sided documents. Use this feature with any print job to cut costs and save resources.
NERGYSTAR®partner, EPSON recommends the use of
E
As an the duplex printing function. See for more information on the
E
NERGYSTAR®Compliance
E
NERGYSTAR®program.

Reserve Job function

The ReserveJob function lets you store aprint job on the printer’s Hard Disk Drive and reprint it directly from the printers control panelat anytimewithoutusingyourcomputer. Youcanalsoprint one copy in order to verify the content before printing multiple copies. If the content of the print job is confidential, you can set a password to limit access to it. For more information, see Using the Reserve JobFunctionon page 77 forWindows, or Using the Reserve Job Functionon page 148 for Macintosh.
14
Getting to Know Your Printer
Note:
You need an optional HardDisk Drive installed in your printerin order
to use the Reserve Job function.
1

HDD Form Overlay function

Enables faster printing with form overlays by allowing you to
save the overlay data on the optional Hard Disk Drive instead of
your computer. This feature is only available for Windows. For
details, see Using HDD form overlayon page 67.
Note:
You need an optional HardDisk Drive installed in your printerin order
to use the HDD Form Overlay function.

Pre-defined color settings in printer driver

The printer driver offers many pre-defined settings for color
printing, allowing you to optimize print qualityfor various types
of color documents.
For more information, see Making the print quality settingon
page 46 for Windows, or Making the print quality settingon
page 130 for Macintosh.
1 1 1 1 1 1 1 1

Resolution Improvement Technology (RITech)

Resolution Improvement Technology (RITech) is an original
EPSON printer technology that improves the appearance of
printed lines, text, and graphics.
Getting to Know Your Printer
1 1 1
15
16
Getting to Know Your Printer
Chapter 2

Paper Handling

Available Paper

This section explains what kind of paper you can use with your
printer. Avoid using paper not mentioned in this section.
Note:
Theprinterisextremelysensitivetomoisture.Be sure to store your paper
in a dry environment.

EPSON special media

EPSON providesspecial mediacreated especiallyfor thisprinter.
EPSON Color Laser Paper
You can load this media from the MP tray, the standard lower
cassette, or the optional Large Capacity Paper Unit.
S041215 (A4) S041218 (Letter)
EPSON Color Laser Transparencies
You can load this media only from the MP tray.
S041175 (A4) S041174 (Letter)
2 2 2 2 2 2 2 2 2 2 2
Paper Handling
2
17
Caution:
Do not use other EPSON media such as EPSON special
c
media for ink jet printers, as this can cause paper jams and damage the printer.
Do not use the media listed above in other printers, except
when specified in the documentation.
EPSON Color Laser Coated Paper
This media is thicker than EPSON Color Laser Paper and produces glossier printing. To print on EPSON Color Laser Coated Paper from the MP tray, choose Coatedas the PaperType setting in theprinter driver. This setting is optimized for printing on coated paper. If you wantto feed coatedpaper from thestandard lower cassette or the optional Large Capacity Paper Unit, choose Plain as the Paper Type setting in the printer driver.
If Coatedis selected,printouts may be superiorin qualityto those printed with the Plain setting.
S041383 (A4)
Note:
Coated appears in the Paper Type list when the Add Coated to
the Paper Type settings check box is selected in the Extended
Settings dialog box.To accessthis dialog boxfrom theprinter driver in Windows, click Extended Settings on the Optional Settings menu. In Macintosh, click the Extended Settings icon in the Basic Settings dialog box.
Duplex printing usingthe duplexunit isnot possiblewhen Coated
is selected as the Paper Type setting in the printer driver.
18
Paper Handling
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