Epson AcuLaser C4000 Setup Guide

Color Laser Printer
Setup Guide
4020199-00 EUL

Where to Find Information

Contains information on how to place the printer, how to assemble the printer, and how to install the printer driver.
User Guides
The CD-ROM shipped with your printer includes the following guides as well as the printer driver.
Note:
Microsoft later, must be installed in your computer to view the Reference Guide and the Administrator’s Guide. Adobe must be installed in your computer to view the Quick Reference.
®
Internet Explorer 4.0 or later, or Netscape Navigator 4.0 or
®
Acrobat Reader 4.0 or later
Reference Guide (HTML)
How to use the printer
How to solve problems
How to keep your printer in good condition
Safety information and technical specifications
Administrator’s Guide (HTML)
Provides network administrators with information on both the printer driver and network settings.
Quick Reference (PDF)
Provides you with a list of LCD panel messages, solutions for paper jam problems, and other information about your printer that you may need to refer to on a regular basis. We recommend printing this guide and keeping it near the printer.
Color Laser Printer
Setup Guide
Safety Instructions . . . . . . . . . . . . . . . . . . . . . 1
1 Removing the Protective Materials. . . . . . 8
2 Finding a Place for the Printer . . . . . . . . . . 9
3 Assembling the Printer . . . . . . . . . . . . . . . 11
4 Installing Options . . . . . . . . . . . . . . . . . . . . 19
5 Testing and Connecting the Printer . . . . 30
6 Installing the Printer Software. . . . . . . . . . 36
7 Printing Quick Reference . . . . . . . . . . . . . 41
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein.
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original EPSON Products or EPSON Approved Products by SEIKO EPSON CORPORATION.
EPSON and EPSON ESC/P are registered trademarks and EPSON AcuLaser and EPSON ESC/P 2 are trademarks of SEIKO EPSON CORPORATION.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries.
Adobe and PostScript are trademarks of Adobe Systems Incorporated, which may be registered in certain jurisdictions.
Apple and Macintosh are registered trademarks of Apple Computer, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2002 by SEIKO EPSON CORPORATION, Nagano, Japan.

Warnings, Cautions, and Notes

Warnings
w
Cautions must be observed to avoid damage to your
equipment.
c
contain important information and useful tips on the
Notes
operation of your printer.
ii
must be followed carefully to avoid bodily injury.

Safety Instructions

Laser Printer Precautions

This printer uses laser technology. Follow the precautions below carefully to ensure safe, efficient operation.
Be careful not to touch the
fuser, which is marked
CAUTION HIGH TEMPERATURE, or the
surrounding areas. If the printer has been in use, these areas may be very hot.
Do not attempt to modify
or take the toner cartridge apart. It cannot be refilled.
Do not touch the toner and
avoid getting toner in your eyes.
CAUTION HIGH TEMPERATURE
Do not insert your hand deep into the fuser unit
Do not dispose of used toner cartridges, photoconductor unit,
fuser unit, or transfer unit in fire, as they can explode and cause injury. Dispose of them according to local regulations.
Safety Instructions
1

Important Safety Instructions

Read all of the following instructions before operating your printer:
The printer weighs about 29.2 kg (64.3 lb) without consumable
products installed. One person should not attempt to lift or carry the printer. Two people should carry it, lifting it by the correct positions as shown below.
left
right
Follow all warnings and instructions marked on the printer.
Unplug the printer from the electrical outlet before cleaning.
Use a damp cloth for cleaning and do not use liquid or aerosol cleaners.
Avoid touching the components inside the printer unless
instructed to do so in this guide.
Never force printer components into place. Although the
printer is designed to be sturdy, rough handling can damage it.
Be sure to keep consumables out of the reach of children.
Do not leave jammed paper inside of the printer. This can
cause the printer to overheat.
Do not use the printer near water.
Do not place the printer on an unstable surface.
2
Safety Instructions
Do not put your printer where the cord will be stepped on.
Avoid using outlets that other appliances are plugged into.
Slots and openings, located on the sides of the printer, are
provided for ventilation. Keep these slots and openings clear to allow proper ventilation. Avoid placing the printer on a soft surface like a bed or a sofa, or in a small enclosed area, as this restricts ventilation.
The interface connector for this printer is Non-LPS
(non-limited power source).
When using an extension cord, be careful not to exceed its
recommended amperage limit. Also, be sure that all items plugged into the electrical outlet do not exceed a total of 15 amperes.
Never push objects of any kind through cabinet slots as they
may touch dangerous voltage points or short out parts that could result in fire or electric shock.
Never spill liquid on the printer.
Unless specifically instructed in this guide, do not attempt to
service this product yourself. Opening or removing covers that are marked Do Not Remove exposes you to dangerous voltage points and other risks. Refer all servicing in those compartments to a qualified service representative.
Adjust only those controls that are covered by the operating
instructions. Improper adjustment of other controls may result in damage and may require repairs by a qualified service representative.
Unplug the printer and refer servicing to a qualified service
representative under the following conditions:
A. If liquid has entered the printer.
B. If the printer has been exposed to rain or water.
Safety Instructions
3
C. If the printer does not operate normally or exhibits a
distinct change in performance.
D. If the printer has been dropped or the cabinet damaged.
E. When the power cord or plug is damaged or frayed.
If you plan to use the printer in Germany, observe the
following:
To provide adequate short-circuit protection and over-current protection for this printer, the building installation must be protected by 10 or 16 ampere circuit breaker.

Safety Information

Power cord

Caution:
Be sure the AC power cord meets the relevant local safety
c
standards.

Laser safety labels

Warning:
The use of controls, or the performance of procedures and
w
adjustments other than those specified in this guide may result in hazardous radiation exposure.
4
Safety Instructions
Your printer is a Class 1 laser product as defined in the IEC60825 specifications. The label shown below is attached in countries where required.

Internal laser radiation

Max. Radiation Power 10 mW (for 1 Beam)
Wave Length 775 to 799 nm
This is a Class IIIb Laser Diode Assembly that has an invisible laser beam. The printer head unit is NOT A SERVICE ITEM. Therefore, the printer head unit should not be opened under any circumstances. An additional laser warning label is affixed to the inside of the printer.

CDRH regulations

For information about the Center for Devices and Radiological Health of the U.S. Food and Drug Administration, see the Reference Guide on the CD-ROM.

Ozone safety

Ozone emission
Ozone gas is generated by laser printers as a by-product of the printing process. Ozone is produced only when the printer is printing.
Ozone exposure limit
The recommended exposure limit for ozone is 0.1 parts per million (ppm) expressed as an average time-weighted concentration over an eight (8) hour period.
The EPSON AcuLaser C4000 laser printer generates less than 0.1 ppm for eight (8) hours of continuous printing.
Minimize the risk
To minimize the risk of exposure to ozone, you should avoid the following conditions:
Safety Instructions
5
Use of multiple laser printers in a confined area
Operation in conditions of extremely low humidity
Poor room ventilation
Long, continuous printing together with any of the above
Printer location
The printer should be located so that the exhaust gases and heat generated are:
Not blown directly into the user’s face
Vented directly out of the building whenever possible

For United Kingdom Users

The EPSON AcuLaser C4000 is a page printer which utilizes a semiconductor laser.
There is no possibility of danger from the laser, provided that the printer is operated according to the instructions in the guides provided.
Since radiation emitted by the laser is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation.
Warning:
The use of controls, or the performance of procedures and
w
adjustments other than those specified in this guide may result in hazardous radiation exposure.
This is a semiconductor laser. The maximum power of the laser diode is 10 mW and the wavelength is 775 to 799 nm.
6
Safety Instructions

Use of options

Epson (UK) Limited shall not be liable against any damages or problems arising from the use of any options or consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Epson (UK) Limited.

Safety information

Warning: This appliance must be earthed. Refer to the rating plate for voltage and check that the appliance voltage corresponds to the supply voltage.
Important: The wires in the mains lead fitted to this appliance are coloured in accordance with the following code:
Green and yellow—Earth Blue—Neutral Brown—Live
If you need to fit a plug:
As the colours of the mains lead of this appliance may not match any coloured markings used to identify the terminals in a plug, please proceed as follows:
The green and yellow wire must be connected to the terminal
in the plug which is marked with the letter E or the Earth symbol (
The blue wire must be connected to the terminal in the plug
marked with the letter N.
The brown wire must be connected to the terminal in the plug
marked with the letter L.
If damage occurs to the plug, replace the cord set or consult a qualified electrician.
Replace fuses only with a fuse of the correct size and rating.
G).
Safety Instructions
7
Removing the Protective
1
Materials
Remove all protective materials as shown in the illustrations below.
1
2
8

Removing the Protective Materials

Finding a Place for the Printer

2
Place the printer with adequate space for easy operation and maintenance. The adequate space is as shown below.
To install and use the optional Large Capacity Paper Unit, you will need an additional 35.2 cm (14.3 in.) to install the unit beneath the printer.
Always follow the precautions below when finding a place to locate the printer:
Place the printer where you can easily unplug the power cord.
Finding a Place for the Printer
9
Keep the entire computer and printer system away from
potential sources of interference, such as loudspeakers or the base units of cordless telephones.
Caution:
Leave adequate room around the printer to allow for sufficient
c
ventilation.
Avoid locations that are subject to direct sunlight, excessive
heat, moisture, or dust.
10
Finding a Place for the Printer

Assembling the Printer

3

Installing the Toner Cartridges

Handling precautions:

When handling the toner cartridges, always place them on a
clean, smooth surface.
If toner gets onto your skin or clothes, wash it off with soap
and water immediately.
Wait for at least one hour before installing a toner cartridge
after moving it from a cool to a warm environment to prevent damage from condensation.
To install the toner cartridges, follow the instructions below.
1. Remove the top cover.
Assembling the Printer
11
2. Identify the slot that corresponds to the color of the cartridge.
Black
Cyan
Magenta
Yellow
3. Shake the toner cartridge well.
Note:
Do not remove the protective tape yet.
4. Hold the toner cartridge as shown below, and lower it into the appropriate slot.
12
Assembling the Printer
5. Turn the toner cartridge knobs to the locked position.
Note:
Hold the knobs with both hands and turn them until they click.
Caution:
Be sure to turn the knob all the way to the locked position.
c
Otherwise, you may have toner problems or leakage.
6. Remove the protective tape.
Assembling the Printer
13
7. Install the remaining toner cartridges in the same way.
8. Replace the top cover.

Installing the Photoconductor Unit

Handling precautions:

The photoconductor unit weighs 4.5 kg (9.9 lb). Be sure to hold
it firmly by the handle when carrying it.
14
Assembling the Printer
When installing the photoconductor unit, avoid exposing it
to room light more than five minutes. The unit contains a light-sensitive drum. Exposure to light can damage the drum, causing dark or light areas to appear on printouts and reducing the service life of the drum. If you need to keep the unit out of the printer for long periods, cover it with an opaque cloth.
To get the best print quality, do not store the photoconductor
unit in an area subject to direct sunlight, dust, salty air, or corrosive gases (such as ammonia). Avoid locations subject to extreme or rapid changes in temperature or humidity.
Keep the photoconductor unit out of the reach of children.
Do not tilt the photoconductor unit. Otherwise, the toner will
spill out and may reduce the print quality.
To install the photoconductor unit, follow the instructions below.
1. Press the latch on cover A and open the cover.
Assembling the Printer
15
2. Raise cover D.
3. Take the new photoconductor unit and tear away the top portion of the bag along the dotted line to expose the handle. Then, grab the handle and remove the styrofoam insert and tear open the bag along the dotted line.
Note:
Always keep the cartridge positioned as shown in the illustration.
16
Assembling the Printer
4. Unwrap the protective sheet and material while holding the handle as shown below.
Caution:
Be careful not to touch or scratch the surface of the drum.
c
Avoid touching the drum, since oil from your skin may
permanently damage its surface and affect print quality.
5. Remove the protective tapes.
Assembling the Printer
17
6. Holding the handle firmly, lower the photoconductor unit into the printer, making sure the posts on the sides of the unit slide into the slots.
7. Close covers D and A.
18
Assembling the Printer

Installing Options

4
If you purchased any options with the printer, install them before plugging in the printer. To install the Large Capacity Paper Unit, see the Reference Guide on the printer software CD-ROM.
This chapter explains how to install the Hard Disk Drive, memory modules, ROM module, and optional interface card.

Installing the Hard Disk Drive, Memory Modules, or ROM Module

1. Make sure the printer is turned off and the power cord is unplugged.
OFF
Installing Options
19
2. Loosen the two screws on the back of the printer.
Warning:
Removing other screws and covers will expose high voltage
w
areas.
3. Pull out the circuit board tray by holding the knobs on the right and left sides.
20
Installing Options
4. Identify the installation slots for the Hard Disk Drive, memory modules, and ROM module.
Hard Disk Drive Socket
Memory slot S0
Memory slot S1
ROM slot A
To install the Hard Disk Drive, proceed to the next section.
To install memory modules, skip to “Installing a memory module” on page 23.
To install a ROM module, skip to “Installing a ROM Module” on page 25.

Installing the Hard Disk Drive

The optional Hard Disk Drive allows you to expand the printer’s network buffer, giving you additional memory for graphics processing, and allowing faster multi-page, multi-output sorting. This option also allows you to use the following functions:
Storing print jobs using the Reserve Job function.
Storing form overlay data using the form Overlay function.
Caution:
Before you install the Hard Disk Drive, be sure to discharge any
c
static electricity by touching a grounded piece of metal. Otherwise, you may damage static-sensitive components.
Installing Options
21
Warning:
Be careful when working inside the printer as some components
w
are sharp and may cause injury.
1. Connect the Hard Disk Drive cable to the circuit board.
2. Align the three screw holes on the Hard Disk Drive with the screw holes on the circuit board.
22
Installing Options
3. Secure the drive with the screws provided.
Note:
Be careful not to damage the cable when tightening the screws.
Caution:
Do not remove any modules from the circuit board. Otherwise,
c
the printer will not work.
If you do not install other options, skip to “Replacing the circuit board tray” on page 27.

Installing a memory module

Increasing the printer’s memory allows you to print complex and graphics-intensive documents. You can increase printer memory up to 1024 MB.
This printer has two Memory slots, but one slot has a 64 MB DIMM already installed in it at the time of manufacture. To increase printer memory to more than 576 MB, you have to remove the original 64 MB DIMM first and then install two optional DIMMs.
Installing Options
23
You can purchase DIMMs from various vendors. Be sure they meet the following requirements:
DRAM type Synchronous Dynamic RAM Dual In-line
Memory size 32 MB, 64 MB, 128 MB, 256 MB, or 512 MB
CAS Latency CL = 2
Type 168-pin type, 64 bit, 3.3 V with SPD*
Height Less than 40 mm
* SPD stands for Serial Prese nce Detect, a chip residing on the memory mo dule
that contains information about the size, speed, and other specifications of the memory as well as manufacturer information that can be retrieved by the motherboard through electronic signals.
Caution:
Before you install a memory module, be sure to discharge any
c
static electricity by touching a grounded piece of metal. Otherwise, you may damage static-sensitive components.
Warning:
Be careful when working inside the printer as some components
w
are sharp and may cause injury.
1. Hold the memory module above the Memory slot and insert it into the slot. Do not apply too much force.
Memory Module (SDRAM DIMM)
PC 100 compliant
24
Installing Options
2. Push the DIMM straight into the slot, until the clips come up to hold the memory module securely in place.
Caution:
Do not force the DIMM into the slot.
c
Be sure to insert the DIMM facing the correct way.
Do not remove any modules from the circuit board.
Otherwise, the printer will not work.
Be sure that one module is installed in S0 slot.
If you do not install other options, skip to “Replacing the circuit board tray” on page 27.

Installing a ROM Module

Depending on the country of purchase, optional ROM modules that expand your printer’s features may be available.
Caution:
Before you install a ROM module, be sure to discharge any static
c
electricity by touching a grounded piece of metal. Otherwise, you may damage static-sensitive components.
Warning:
Be careful when working inside the printer as some components
w
are sharp and may cause injury.
Installing Options
25
1. Hold the ROM module above the slot and insert it into slot A
in the orientation shown below, until the clip comes up to hold the ROM module securely in place.
Caution:
Do not force the ROM module into the slot.
c
Be sure to insert the ROM facing the correct way.
Do not remove any modules from the circuit board.
Otherwise, the printer will not work.
2. Replace the circuit board tray as explained in the next section.
26
Installing Options

Replacing the circuit board tray

1. Slide the circuit board tray into the printer.
2. Fasten the circuit board tray with the two screws.
To confirm that the options are installed correctly, print a status sheet. For instructions on how to print a status sheet, see “Printing a status sheet” on page 32.
Installing Options
27

Installing an Interface Card

Your printer comes with a Type B interface slot. Various optional interface cards are available to expand your printer’s interface options. See the Reference Guide on the printer software CD-ROM for more details on optional interface cards.
Caution:
Before you install the interface card, be sure to discharge any
c
static electricity by touching a grounded piece of metal. Otherwise, you may damage static-sensitive components.
1. Make sure the printer is turned off and the power cord is unplugged.
OFF
2. Make sure any switches and jumpers on the card are set as necessary. See the interface card’s manual for specifications.
28
Installing Options
3. Remove the screws and the interface slot cover from the back of the printer.
Note:
Keep the slot cover in a safe place. You will need to reattach it if you remove the interface card later.
Warning:
Removing other screws and covers will expose high voltage
w
areas.
4. Slide and push the interface card into the slot firmly, making sure that the connector at the back of the interface card is fully inserted into the printer’s internal socket.
5. Secure the interface card by fastening the retaining screws.
To confirm that the interface card is installed correctly, print a status sheet. For instructions on how to print a status sheet, see “Printing a status sheet” on page 32.
Installing Options
29
Testing and Connecting the
5

Plugging in the Printer

Printer
1. Make sure that you have the correct power cord for your power source.
Caution:
It is not possible to change the printer’s voltage. If the
c
required voltage and your outlet voltage do not match, contact your dealer for assistance. Do not plug in the power cord.
2. Attach the power cord as shown below.
30
OFF
Caution:
Avoid using an electrical outlet that is controlled by wall
c
switches or automatic timers. Accidental disruption of power can erase valuable information in your computer’s and printer’s memories.

Testing and Connecting the Printer

The required voltage is indicated here
AC inlet
3. Plug the power cord into a properly grounded electrical outlet.

Testing the Printer

Loading paper

1. Open the MP tray, and pull out the expansion tray.
MP tray
expansion tray
2. Fan a stack of A4 or Letter size paper, then tap it on a flat surface to even the edges. Load the paper in the MP tray.
printable surface down
Testing and Connecting the Printer
slide the guides
31

Printing a status sheet

1. Turn on the printer. After about 30 seconds, the display shows Ready.
Note:
The time may vary depending on the amount of memory installed.
2. Press the Enter button three times. The printer starts printing a status sheet.
Enter button
3. Check that information on the options installed in the printer is correct. If the printer properly recognizes an installed option, the option’s name appears under Hardware Configurations. If not, try reinstalling the option.
If the printer cannot print a status sheet, or if you are unable to get the printer to print a correct status sheet, contact your dealer.
32
Testing and Connecting the Printer

Checking color registration

After assembling the printer, you need to check the color registration for possible misalignment.
Follow these steps to check the color registration.
1. Turn on the printer.
2. Load paper into the MP tray.
3. Make sure the LCD panel displays Ready or Standby, then press the Enter button on the control panel twice.
4. Press the Down button several times to display Color Regist Sheet.
5. Press the Enter button. The printer prints a color registration sheet.
Testing and Connecting the Printer
33
6. The arrow ( indicated by the arrows (
l) point to the current settings. Check the patterns
l). If the color segment of the line is
in alignment with the black segments on either side to make one straight line, you do not need to adjust the registration for that color. If the line segments are not aligned, adjust the registration as explained below.
Adjusting color registration alignment
1. Make sure the LCD panel displays Ready or Standby, then press the Enter button to access the control panel menus.
2. Press the Down button several times until the LCD panel displays Setup Menu, then press the Enter button.
3. Press the Up button several times until the LCD displays the XXXX Regist item for the color (Cyan, Magenta, or Yellow) you need to adjust, then press the Enter button. For example, to adjust the cyan registration, scroll up to Cyan Regist, then press the Enter button.
34
Testing and Connecting the Printer
4. On the color registration sheet, find the line segments that are most closely aligned, then use the Up or Down button to display the number that corresponds to that pattern. Press the Enter button to complete the adjustment.
5. If necessary, print the Color Registration Sheet for confirmation.

Connecting to the Computer

To connect your computer to the printer’s built-in parallel interface, you need a shielded, twisted-pair parallel interface cable that is IEEE-1284 compatible.
Note:
If you want to connect the printer to your computer through an installed optional interface card, you need a different type of cable. See the optional interface card’s manual.
1. Make sure that both the printer and the computer are turned off.
2. Attach the parallel or USB interface cable to the printer as shown.
parallel
USB
3. Plug the other end of the cable into the computer’s parallel or USB interface connector.
Testing and Connecting the Printer
35

Installing the Printer Software

6
When you install the printer software, the following components are installed.
Printer driver
A printer driver for Microsoft 2000, and Windows NT provided. This software lets you make a variety of settings such as print quality and paper size.
EPSON Status Monitor 3
EPSON Status Monitor 3 allows you to view printer status information such as the amount of toner remaining and to check for any printer errors.
Note:
To install other software, see the Reference Guide on the printer
software CD-ROM.
EPSON Network Utility installation is for administrators.
To install the printer software, follow the instructions for Windows or for Macintosh in this section.
®
®
Windows® XP, Me, 98, 95,
4.0, and for the Macintosh is
36
Installing the Printer Software

For Windows Users

1. Turn on your computer.
2. Insert the CD-ROM that comes with your printer in your CD-ROM drive. The following screen appears.
Note:
If the EPSON Installation Program screen does not appear automatically, double-click the My Computer icon, right-click the CD-ROM icon, and click Open in the menu that appears. Then double-click Setup.exe.
3. Double-click Install Printer Driver / Utility.
4. Follow the on-screen instructions.
Installing the Printer Software
37
Note for Windows XP users:
While you install the printer driver, the following dialog box may appear. If this happens, click Continue Anyway to continue the installation.

About an additional driver

When the printer is shared with other computers (clients) on a network and the print server’s OS is Windows 2000 or Windows NT 4.0, you can install the printer driver for the client’s OS in the server as an additional driver. This allows the clients to download the appropriate printer driver from the printer server if necessary.
See “Using an Additional Driver” in the Reference Guide for details.
38
Installing the Printer Software

For Macintosh Users

Your Macintosh must meet the following requirement to use the driver included with the printer:
Mac OS 8.1 or later* (Except for Mac OS X)
* To turn off QuickDraw GX , first make sure the Caps Lock key is unlocked. Then,
while holding down the spacebar, restart your Macintosh. The Extensions Manager will open. Clear the QuickDraw GX check box, then close the Extensions Manager.
Caution:
Turn off any anti-virus software before installing the printer
c
driver.
1. Make sure that the printer is turned off. Insert the CD-ROM that comes with your printer in your CD-ROM drive.
2. Double-click the Install Software folder.
3. Double-click the Installer icon.
4. Click Continue. When the software license agreement screen appears, read the statement and then click Accept.
Installing the Printer Software
39
5. Click Install and follow the on-screen instructions.

Selecting your printer in the Chooser

After you have installed the printer driver, you need to open the Chooser to select your printer. This procedure is necessary the first time you use a printer and when you want to switch to another printer. Your Macintosh will always print using the last printer selected.
40
Installing the Printer Software

Printing Quick Reference

7
After you install the printer driver, print the Quick Reference guide included on the printer software CD-ROM. The Quick Reference guide describes how to clear paper jams and other common problems.

For Windows users

1. Insert the CD-ROM that comes with your printer in the CD-ROM drive.
Note:
Acrobat Reader 4.0 or later must be installed in your computer to open and read the Quick Reference guide.
2. Double-click User Guides in the EPSON Installation Program screen.
3. Click the arrow next to View Quick Reference. The Quick Reference guide opens Acrobat Reader.
4. Select Print from the File menu and click OK. The Quick Reference guide is printed.
5. Store the printed Quick Reference guide near the printer to troubleshoot printer problems.
Printing Quick Reference
41

For Macintosh users

1. Insert the CD-ROM that comes with your printer in the CD-ROM drive.
Note:
Acrobat Reader 4.0 or later must be installed in your computer to open and read the Quick Reference guide.
2. Double-click the User Guides folder.
3. Double-click the View Quick Reference icon in the User Guides folder. The Quick Reference guide opens Acrobat Reader.
4. Select Print from the File menu.
5. Click Print. The Quick Reference guide is printed.
6. Store the printed Quick Reference guide near the printer to troubleshoot problems.
42
Printing Quick Reference
EPSON OVERSEAS MARKETING LOCATIONS
Epson America, Inc.
3840 Kilroy Airport Way Long Beach, CA 90806 Phone: (562) 981-3840 Fax: (562) 290-5220
EPSON DEUTSCHLAND GmbH
Z lpicher Stra e 6, 40549 D sseldorf Germany Phone: (0211) 56030 Fax: (0211) 5047787
EPSON AUSTRALIA PTY. LTD.
70 GIBBES STREET, CHATSWOOD 2067 NSW. Phone: 2-9903-9000 Fax: 2-9903-9177
EPSON HONG KONG LTD.
Rooms 4706-10, 47/F, China Resources Bldg., 26 Harbour Road, Wanchai, Hong Kong Phone: 2585-4300 Fax: 2827-7083
EPSON ITALIA S.p.A.
V.le F.lli Casiraghi 427 20099 Sesto S.Giovanni MI, Italy Phone: +3902262331 Fax: +39022440750
EPSON UK LTD.
Campus 100, Maylands Avenue, Hemel Hempstead, Herts, HP2 7TJ, U.K. Phone: (+44) 01442 261144 Fax: (+44) 01442 227227
EPSON FRANCE S.A.
68 bis, rue Marjolin 92300, Levallois-Perret, France Phone: 33.1.41.86.26.56 Telex: 610657
EPSON SINGAPORE PTE. LTD.
No. 1 Temasek Avenue #36-00 Millenia Tower, Singapore 039192 Phone: (065) 33 77 911 Fax: (065) 33 41 185
EPSON TAIWAN TECHNOLOGY & TRADING LTD.
10F, No. 287 Nanking E. Road, Sec. 3, Taipei, Taiwan, R.O.C. Phone: (02) 717-7360 Fax: (02) 712-9164
EPSON IBERICA S.A.
Av. de Roma, 18-26 08290 Cerdanyola del Valles Barcelona, Spain Phone: 582. 15.00 Fax: 582. 15.55
SEIKO EPSON CORPORATION (Hirooka Office)
80 Harashinden, Hirooka Shiojiri-shi, Nagano-ken 399-0785 Japan
EPSON PORTUGAL, S.A.
R. do Progresso, 471, 1 Perafita 4460 Matosinhos, Portugal Phone: (02) 996 14 02 Fax: (02) 996 14 11
2001 January
Color Laser Printer
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