EPSON AcuLaser C1900 Quick Reference
Control Panel Operation
How to access the control panel menus
For a complete description of the items and
settings available in the control panel
menus, see “Control Panel Menus” in the
Reference Guide.
1. When the printer’s Ready light is on,
press any of the control panel buttons
shown below accesses the control panel
menus.
2. Use the
scroll through the menus.
u Up and d Down buttons to
Use the
scroll through available settings, and
press the Enter button to select a
setting and return to the previous level.
Press the
previous level without changing the
setting.
Note:
You need to turn the printer off and then on
to activate some settings. For details, see
“Control Panel Menus” in the Reference
Guide.
6. Press the
control panel menus.
u Up and d Down buttons to
l Back button to return to the
N
Start/Stop button
to exit the
3. Press the Enter button to view the
items in a menu. Depending on the
menu, the LCD panel displays an item
and the current setting separated by an
*
asterisk (YYYY
(YYYY).
4. Use the
scroll through the items, or press the
Back button to return to the previous
level.
5. Press the Enter button to carry out
the operation indicated by an item, such
as printing a status sheet or resetting the
printer, or to view the settings available
for an item, such as paper sizes or
emulation modes.
u Up and d Down buttons to
ZZZZ), or only an item
l
Control Panel Operation (1/1)
Status and Error Messages
EPSON AcuLaser C1900 Quick Reference
This section contains a list of error messages
shown on the LCD panel, giving a brief
description of each message and suggestions
for correcting the problem. Note that not
every message shown on the LCD panel
indicates a problem.
Calibrating Printer
The printer automatically calibrates itself
when any of its covers are opened and there
is no error inside. This is not an error
message, and will clear itself after a few
minutes. While the printer displays this
message, do not open the covers or turn off
the printer.
Cancel All Print Job
The printer is canceling all print jobs in the
printer memory, including jobs the printer is
currently receiving or printing. This
message appears when the Cancel Job
button has been pressed down for more than
2 seconds.
Cancel Print Job
The print is canceling the current print job.
This message appears when the Cancel
Job button has been pressed and released
within 2 seconds.
Can’t Print Duplex
The printer has encountered problems
during duplex printing. Make sure you are
using an appropriate type and size of paper
for the Duplex Unit. The problem could also
be a result of incorrect settings for the paper
source you are using. Pressing the
will print the rest of the print job on
button
only one side of the paper. Press the
Cancel Job button to cancel the print job.
Start/Stop
Check Duplex P-Size
The paper size loaded in the printer is not
appropriate for the optional Duplex Unit.
Only A4 or letter size can be used.
Check Paper Size
The paper size setting is different from the
size of paper loaded in the printer. Check to
see if the correct size of paper is loaded in the
specified paper source.
To clear this error, select Clear Warning
from the control panel’s Reset Menu. See
“How to access the control panel menus” for
instructions.
Check Paper Type
The media loaded in the printer does not
match the paper type setting in the printer
driver. Media that matches only the paper
size setting will be used for printing.
To clear this error, select Clear Warning
from the control panel’s Reset Menu. See
“How to access the control panel menus” for
instructions.
Check Media Type
You have loaded media other than
transparencies when the Paper Type setting
in the printer driver is
printer stops loading to prevent printer
damage. Load transparencies in the
specified paper source, then press the
Start/Stop button.
Clean Sensor
The sensor inside the printer is dirty. Open
and close the front cover. Automatic
cleaning is performed.
Transparency
. The
Status and Error Messages (1/7)
EPSON AcuLaser C1900 Quick Reference
Collate disabled
Printing by specifying the number of copies
is no longer possible due to a lack of memory
(RAM) or free disk space on the optional
Hard Disk Drive. If this error occurs, print
only one copy at a time.
To clear this error, select Clear Warning
from the control panel’s Reset Menu. See
“How to access the control panel menus” for
instructions.
Cooling Down
The printer lowers its temperature to
optimize for the fixing toner. Wait for a
moment for Ready to appear in the LCD
panel.
Cover C Open
Cover C of the optional 500-Sheet Paper
Cassette Unit is open. Close the cover.
Duplex Mem Overflow
Format Error ROM A
An unformatted ROM module has been
inserted. If the ROM module has been
formatted, but is still unreadable, format it
again. If the ROM is still unreadable after
reformatting, take the module to your dealer
for repair or replacement.
To clear this error, either press the
or turn off the printer and remove the
button
ROM module.
Formatting HDD
The printer is formatting the optional Hard
Disk Drive.
Form Data Canceled
Unable to store form overlay data on the
printer’s Hard Disk Drive. Either the drive is
full, or the maximum number of form
overlay files has been reached. Delete any
form overlay files you no longer need, then
try storing the new overlay again.
Start/Stop
There is not enough memory for duplex
printing. The printer prints only on the front
and ejects the paper. To clear this error,
follow the instructions below.
If Off is selected as the Auto Cont setting on
the control panel’s Setup Menu, press the
Start/Stop button to print on the back of the
next sheet, or press the Cancel Job button
to cancel the print job.
If On is selected as the Auto Cont setting on
the control panel’s Setup Menu, printing
continues automatically after a certain
period of time.
To clear this error, select Clear Warning
from the control panel’s Reset Menu. See
“How to access the control panel menus” for
instructions.
Form Feed
The printer is ejecting paper due to a printing
error. This message appears when the
Start/Stop button
more than 2 seconds in order to recover from
a printing error.
has been held down for
Hard Disk Full
The printer has insufficient memory. Delete
the unnecessary data from the Hard Disk
Drive.
Status and Error Messages (2/7)
EPSON AcuLaser C1900 Quick Reference
To clear this error, select Clear Warning
from the control panel’s Reset Menu. See
“How to access the control panel menus” for
instructions.
HDD Check
The printer is checking the Hard Disk Drive.
Image Optimum
There is insufficient memory to print the
page at the specified print quality. The
printer automatically lowers the print
quality so that it can continue printing. If the
quality of the printout is not acceptable, try
simplifying the page by limiting the number
of graphics or reducing the number and size
of fonts.
To clear this error, select Clear Warning
from the control panel’s Reset Menu. See
“How to access the control panel menus” for
instructions.
Turn the Image Optimum setting off on the
control panel’s Printing Menu if you do not
want the printer to automatically lower the
print quality to continue printing.
You may need to increase the amount of
printer memory to be able to print at the
desired print quality for your document. For
more information on adding memory, see
“Memory module” in the Reference Guide.
Install Photocondctr
There is no photoconductor unit installed or
the photoconductor unit is not installed
properly. Install the photoconductor unit if
it is not installed.
If a photoconductor unit is already installed,
open the front cover, then remove the waste
toner collector. Remove the photoconductor
unit, then reinstall it correctly. Reinstall the
waste toner collector, and close the front
cover. The error clears automatically if the
photoconductor unit is installed correctly.
Install Waste T Box
The waste toner collector is not installed, or
is installed incorrectly. If there is no waste
toner collector installed, install one in the
printer. If there is a waste toner collector
already installed, try removing it and
reinstalling it. See “Replacing the waste
toner collector” in the Reference Guide for
instructions.
Invalid AUX I/F Card
This message means that the printer cannot
communicate with the installed optional
interface card. Turn off the printer, remove
the card, then reinstall it.
Invalid HDD
Either the optional Hard Disk Drive is
damaged or it cannot be used with this
printer. Turn off the printer and remove the
Hard Disk Drive.
Invalid PS3
An optional PostScript 3 ROM module that
cannot be used on this printer is installed.
Turn off the printer and remove the module.
Invalid ROM A
The printer cannot read the installed
optional ROM module. Turn off the printer
and remove the ROM module.
Status and Error Messages (3/7)
EPSON AcuLaser C1900 Quick Reference
Jam XX
The location where the paper jam occurred
is displayed at xxxx. xxxx indicates the
location of the error.
If a paper jam occurs at two or more locations
simultaneously, the corresponding multiple
locations are displayed.
Jam A
Jam B
Jam C
Jam DM
Paper is jammed at the MP tray. For
instructions on how to remove
jammed paper at the MP tray, see
“Jam A (Cover AB)”.
Paper is jammed inside the output
path cover (cover AB) or fuser unit.
For instructions on how to remove
jammed paper at the output path
cover or fuser unit, see “Jam B
(Cover AB)”.
Paper is jammed inside the optional
lower cassette (Cover C). For
instructions on how to remove
jammed pape r in the optional lower
cassette, see “Jam C (Cover C)”.
Paper is jammed inside the optional
Duplex Unit’s paper path or cover
(cover DM). For instructions on how
to remove jammed paper at the
Duplex Unit, see “Jam DM (Cover
DM)”.
Mem Overflow
The printer has insufficient memory to
execute the current task. Press the
on the control panel to resume
button
printing. Or press the Cancel Job button
to cancel the print job.
Menus Locked
This message appears if you try to change
the printer’s settings through the control
panel when the buttons are locked. You can
unlock them by using the EPSON WinAssist
or WebAssist utility. Refer to the
Administrator’s Guide for information.
Need Memory
The printer has insufficient memory to
complete the current print job. Cancel
printing by deleting it from the print queue
on your computer, or by pressing the
Cancel Job button on the printer.
To clear this error message, select Clear
Warning from the control panel’s Reset
Menu. See “How to access the control panel
menus” for instructions.
Start/Stop
Manual Feed xxx
The manual feed mode is specified for the
current print job. Make sure the paper size
indicated by xxx is loaded, then press the
Start/Stop button
.
If you do not want to print this job in manual
mode, press the Cancel Job
button
printer feeds paper from the specified paper
source.
For details on the manual feed mode, see
“Manually feeding paper” in the Reference
Guide.
Paper Out XXX YYY
There is no paper in the specified paper
. The
To prevent this problem from happening
again, add more memory to your printer as
described in “Memory module” in the
Reference Guide.
Offline
The printer is not ready to print. Press the
Start/Stop button
.
Optional RAM Error
The optional memory module may be
corrupted or incorrect. Replace it with a new
one.
source (
size (
XXX
). Load paper of the indicated
YYY
) into the paper source.
Status and Error Messages (4/7)
EPSON AcuLaser C1900 Quick Reference
Paper Set XXX YYY
The paper loaded in the specified paper
source (
paper size (
with the correct size paper and press the
Start/Stop button to resume printing. Or
press the Cancel Job button to cancel the
print job.
If you press the Start/Stop button without
replacing the paper, the printer will print on
the loaded paper even though it does not
match the required size.
XXX
) does not match the required
YYY
). Replace the loaded paper
Please wait
The developer cartridge to be replaced is
moving to the replacement position in the
printer.
Printer Open
One or more of the following covers are
open; the front cover, Cover AB, Cover DM,
or Cover C.
PS3 Hard Disk full
The memory allocated for writing PostScript
3 commands on the optional Hard Disk
Drive is full.
To clear this error, select Clear Warning
from the control panel’s Reset Menu. See
“How to access the control panel menus” for
instructions.
RAM Check
The printer is checking the RAM.
Ready
The printer is ready to receive data and print.
Replace Toner X
The developer cartridge to be replaced has
been moved to the replacement position in
the printer.
Replace Photocondctr
Print Overrun
The required time to process the print data
exceeded the print engine speed because the
current page is too complex. Press the
Start/Stop button
press the Cancel Job button to cancel the
print job. If this message appears again,
select On as the Page Protect setting in the
control panel’s Setup Menu.
If you continue to receive this message when
printing a particular page, try simplifying
the page by limiting the number of graphics
or reducing the number and size of fonts.
You can also add more memory to the
printer as described in “Memory module” in
the Reference Guide.
to resume printing. Or
The photoconductor unit has reached the
end of its service life. Replace the
photoconductor unit with a a new one. See
“Photoconductor Unit” in the Reference
Guide for instructions.
The error clears automatically after you
replace the unit and close all printer covers.
The photoconductor service life counter is
reset automatically.
Replace TransferUnit
The transfer unit has reached the end of its
service life. Replace the transfer unit with a
new one. See “Transfer Unit” in the Reference
Guide for instructions.
The error clears automatically after you
replace the unit and close all printer covers.
The transfer unit service life counter is reset
automatically.
Status and Error Messages (5/7)
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