Epson ActionPrinter 5000, ActionPrinter 5500 User Manual

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in

any form or by any means, mechanical, photocopying, recording, or otherwise, without the

prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, Seiko Epson Corporation assumes no responsibility for errors or omissions. Neither is any liability assumed for damages resulting from the use of the information contained herein.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product.

Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

Epson and Epson ESC/P are registered trademarks and Epson ESC/P 2 is a trademark of Seiko Epson Corporation.

General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective companies.

User’s Manual

For United States Users

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures.

l Reorient or relocate the receiving antenna

Increase the separation between the equipment and receiver

l Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected

Consult the dealer or an experienced radio/TV technician for help.

WARNING

The connection of a non-shielded equipment interface cable to this equipment will invalidate

the FCC Certification of this device and may cause interference levels which exceed the limits

established by the FCC for this equipment. It is the responsibility of the user to obtain and

use a shielded equipment interface cable with this device. If this equipment has more than one interface connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.

For Canadian Users

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of Communications.

Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le réglement sur le brouillage radioélectrique édicté par le Ministére des Communications du Canada.

TIPS FOR PRINTING ON SINGLE SHEETS

There are a few things you should know about printing on single sheets as opposed to continuous paper. When you print on single sheets, you may notice that your printer prints the first page of your file correctly but then prints too low on the next page, or that it prints the last few lines from one page onto the next.

These differences in print position are easy to adjust; you can simply change some of the settings in your application program as described below to get the right results.

1. When you install an application program, it normally asks you what printer you are using. Make sure you choose the correct printer. See Chapter 1 for the right printer to choose.

2. Many programs include an option to set the maximum lines per page. If your program has a lines-per-page setting and you are using standard 8½ X 11-inch paper, set the lines per page to 61.

Note: To find the right lines-per-page setting for paper that is not 8½ X 11, create a test document using your application program.

Set your top and bottom margins to 0 and then create a file of numbered lines from 1 to 66. When you print your file, notice the last number printed on the first page. This is your maximum lines-per-page setting.

3. If your program doesn’t have a lines-per-page setting, try decreasing the top margin or increasing the bottom margin, or both, until you get the results you want.

4. You can also try adjusting the form length setting. For a standard 8½ X 11-inch page, try setting the form length at 10 inches.

5. Some programs also let you indicate whether you are using single sheets or continuous paper. Make sure you choose single sheets.

iii

Where to Get Help for United States Users

Epson America provides customer support and service through a network of authorized Epson dealers and Customer Care Centers throughout the United States.

You can call Epson’s Technical Support Center for assistance with installation, configuration, and operation of Epson products,

at (900) 988-4949, Monday through Friday between 7:00 a.m. and 4:00 p.m. Pacific time.

For the location of your nearest Epson dealer or Customer Care Center, call the Epson Consumer Information Center at

(213) 782-2606.

IMPORTANT SAFETY INSTRUCTIONS

1. Read all of these instructions and save them for later reference.

2. Follow all warnings and instructions marked on the product.

3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.

4. Do not use this product near water.

5. Do not place this product on an unstable cart, stand, or table The product may fall, causing serious damage to the product.

6. Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure reliable operation of the

product and to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator or heat register. This product should not be placed in a built-in installation unless proper ventilation is provided.

7. This product should be operated from the type of power source

indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.

8. This product is equipped with a 3-wire grounding-type plug, a

plug having a third (grounding) pin. This plug will only fit into a grounding-type power outlet. This is a safety feature. If you

are unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet. Do not defeat the purpose of the grounding-type plug.

9. DO not locate this product where the cord will be walked on.

10. If an extension cord is used with this product, make sure that the total of the ampere ratings on the products plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

11. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.

12. Except as specifically explained in the User’s Manual, do not attempt to service this product yourself. Opening or removing those covers that are marked “Do Not Remove” may expose you to dangerous voltage points or other risks. Refer all servicing in those compartments to service personnel.

13. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:

A. When the power cord or plug is damaged or frayed. B. If liquid has been spilled into the product. C. If the product has been exposed to rain or water. D. If the product does not operate normally when the operating

instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

E. If the product has been dropped or the cabinet has been

damaged.

F. If the product exhibits a distinct change in performance,

indicating a need for service.

Contents

Introduction

Features Options.. Finding Your Way Around Warnings,

Printer Parts

Chapter 1 Setting Up the Printer

Unpacking the Printer ................................................

Choosing a Place for the Printer ..................................

Assembling the Printer .............................................

Testing Connecting the Printer to Your Computer

Configuring Your Software for the Printer

Chapter 2 Paper Handling

Selecting a Paper Feeding Method Using Single Sheets Using Continuous Paper

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Cautions,

and Notes

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.............................................................

the Printer

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

. . . . . . . 2-4

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1-1

1-2

1-3

1-5

1-10 1-13 1-14

2-1

2-2

2-9 Switching Between Continuous Paper and Single Sheets . . . 2-21 Printing on Special Paper

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2-23

1 2 3 3 4

Chapter 3 Using the Printer

3-1

Control Panel........................................................... 3-2

DIP Switches Micro

Feed Tear Off Typestyles

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Data Dump Mode

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3-6 3-13 3-16

3-19 3-24

Contents

vii

Chapter 4 Using Printer Options

Cut-Sheet Feeders Pull Tractor Interface Cards

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4-1 4-2

4-12 4-14

Chapter 5 Maintenance and Transportation

Cleaning the Printer Replacing the Ribbon Cartridge Transporting the Printer

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Chapter 6 Troubleshooting

Problems and Solutions

Power Supply

Printing

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Paper Handling Options

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........................................................ 6-8

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Chapter 7 Technical Specifications

Printer Specifications

Interface

Option

Initialization..

Specifications

Specifications..

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Chapter 8 Command Summary

5-1

5-2 5-3 5-4

6-1

6-2

6-3

6-4

6-10

7-1

7-2 7-10 7-14

8-1

Using the Command Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2

Commands Arranged by Topic.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

8-3

Appendix

Character Tables

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

International Character Sets

Glossary

Index

viii

Contents

A-1

A-2

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

A-6

GL-1

IN-1

Introduction

Your new Epson”

that combines high performance with a wide range of features.

printer is an advanced 24-pin dot matrix printer

Features

These features make your Epson printer an outstanding value:

Fast printing speed. You can print up to 252 characters per second in 12 cpi draft mode.

Easy paper handling. The printer has four paper paths to suit your printing needs: top, rear, bottom, and front.

Automatic paper loading. The printer automatically loads single sheets and continuous paper.

Epson ESC/P 2. scalable fonts and improved graphics capability. With scalable fonts, you can print characters of various sizes.

Compatibility. The printer supports the Epson ESC/P

commands widely used in application programs written for other

Epson LQ and SQ printers.

Unique control-panel design. You can choose from nine popular

letter-quality fonts and one draft font.

This enhanced printer control language adds

The ActionPrinter 5000 and ActionPrinter 5500 are basically the same

printer except for the width of their carriages. The ActionPrinter 5000 has a standard width carriage that accommodates paper up to 254 mm (10 inches) wide. The ActionPrinter 5500 has a wide carriage that accommodates paper up to 355.6 mm (14 inches) wide.

Introduction 1

Introduction

Options

You may choose from several printer options to enhance your printer. For more information on these options, see Chapter 4.

Single-Bin Cut-Sheet Feeder (C80637* for ActionPrinter 5000, C80639* for ActionPrinter 5500)

This economical cut-sheet feeder automatically feeds up to 50 sheets of paper into your printer without reloading. You can load continuous paper and manually load single sheets without removing the cut-sheet feeder.

High-Capacity Cut-Sheet Feeder

(C80638* for ActionPrinter 5000, C80640* for ActionPrinter 5500)

This cut-sheet feeder automatically feeds up to 150 sheets of

paper or 25 plain bond envelopes without reloading. You can create a double-bin cut-sheet feeder by connecting this cut-sheet feeder to the single-bin model.

Pull-Tractor Unit (C80019* for ActionPrinter 5000, C80022* for ActionPrinter 5500)

Although you can use the standard tractor as a pull tractor, using the optional pull tractor improves printing accuracy, which is especially useful for printing on continuous multi-part forms.

Film Ribbon Cartridge

(#7768 for ActionPrinter 5000, #7770 for ActionPrinter 5500)

An optional film ribbon cartridge provides even higher quality printing than the standard fabric ribbon.

Interface Cards

Optional interface cards are available to supplement the printer’s built-in parallel interface. Guidlines for choosing the right interface and instructions on installing the cards are given in

Chapter 4.

The last figure in option part numbers, represented by an asterisk

(*), varies by country, Contact your local Epson dealer for the part

number in your country.

Introduction

Finding Your Way Around

This manual provides fully illustrated, step-by-step instructions for

setting up and operating your printer.

. Chapter 1 contains information on unpacking, setting up,

testing, and connecting the printer. Be sure to read this chapter

first.

l Chapters 2 and 3 include important information on paper

handling and day-to-day operation of your printer.

. Chapter 6 contains troubleshooting information. If the printer

does not operate properly or the printed results are not what

you expect, see Chapter 6 for a list of problems and solutions.

l Other chapters contain information on options, general

maintenance, specifications, and printer commands. See the end of this manual for a glossary of printer terms and an index.

Warnings, Cautions, and Notes

WARNINGS must be followed to avoid bodily injury.

CAUTIONS must be observed to avoid damage to your

equipment.

Notes contain important information and useful tips on the operation of your printer.

Introduction 3

Introduction

Printer Parts

Introduction

Chapter 1

Setting Up the Printer

Unpacking

the Printer

Checking the parts

Choosing a Place for the Printer

Assembling the Printer

Removing the protective materials Installing the ribbon cartridge Attaching the paper guide

Testing

the Printer

Plugging in the printer

Running the self test

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................................................. 1-2

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1-2

1-3

1-5

1-6

1-9

1-10 1-10

1-10

Connecting the Printer to Your Computer . . . . . . . . . . . . . . . . . . . . . . 1-13

Configuring Your Software for the Printer

Choosing from a menu

..........................................

.....................

1-14

Setting Up the Printer

1-1

Unpacking the Printer

Checking the parts

When you unpack the printer, make sure you have all the parts

shown below and that none is damaged.

Printer

Power cord

Note: In some locations the power cord may be attached to the printer.

Store the packing materials in case you ever need to transport your printer.

CAUTION: There are several versions of the printer designed for different voltages, and it is not possible to adjust the printer for use at another voltage. If the label on the back of the printer does not show the correct voltage for your country, contact your dealer.

1-2 Setting Up the Printer

Ribbon cartridge

Choosing a Place for the Printer

When selecting a place to set up your printer, be sure to follow the guidelines below.

Place the printer on a flat, stable surface.

Place the printer close enough to the computer for the printer’s interface cable to reach it.

Leave adequate room around the printer to allow for easy operation and maintenance.

CAUTION: Avoid locations that are subject to direct sunlight, excessive heat, moisture, or dust.

Use a grounded outlet; do not use an adapter plug.

Place the printer where you can easily unplug the power cord.

Avoid electrical outlets controlled by wall switches or automatic

timers. Accidental disruption of power can wipe out information in the memory of your printer or computer.

Avoid outlets on the same circuit as large motors or other

appliances that can cause fluctuations in line voltage.

Keep the entire computer system away from potential sources of electromagnetic interference, such as loudspeakers or the base

units of cordless telephones.

Setting Up the Printer 1-3

Choosing a Place for the Printer

If you plan to use a printer stand, follow these guidelines:

Use a stand that supports at least 16.0 kg (35.3 lbs) for the ActionPrinter 5000 or 22.0 kg (48.5 lbs) for the ActionPrinter 5500.

Never use a stand that tilts the printer at an angle of more than 15 degrees from horizontal. If you install a cut-sheet feeder, the stand must keep your printer level.

If you plan to load continuous paper through the bottom of the printer, choose a stand that provides an unobstructed paper path.

Position your printer’s power cord and interface cable so they do not interfere with paper feeding. If possible, secure the cables to a leg of the printer stand.

Align the paper stack so that the paper feeds straight into the tractor’s sprocket units.

1-4

Setting Up the Printer

Assembling the Printer

Removing the protective materials

During shipping, packing materials protect the printer and a locking clip protects the paper-tension unit. Before you turn on the printer, you must remove the locking clip as described here:

1. Remove the paper guide. Lift the printer cover up and off. Grasp both ends of the clear plastic paper-tension unit; lift up the front of the unit and then lift it off.

2. Remove the locking clip from the paper-tension unit.

the clip with the other packing materials in case you

ever need to transport your printer.

Setting Up the Printer

1-5

Assembling the Printer

Installing the ribbon cartridge

Before installing the ribbon cartridge, make sure that the power

cord is not plugged into an electrical outlet.

If necessary, lift the printer cover up and off. Grasp both ends

of the clear plastic paper-tension unit and lift it up and off also,

WARNING: Never move the print head while the printer is turned on; this can damage the printer. Also, if you just used the printer, the print head may be hot. Let it cool for a few minutes before touching it.

2. Slide the print head to the middle of the printer.

1-6

Setting Up the Printer

Assembling the Printer

3. Turn the ribbon-tightening knob in the direction of the arrow. This removes any slack in the ribbon and makes it easier to

install. Next, hold the ribbon cartridge by its handle and push it firmly down into position; then press on both ends of the cartridge to make sure the plastic hooks fit into the slots.

4. Use a pointed object, such as a ball point pen, to guide the ribbon between the print head and ribbon guide. Turn the ribbon-tightening knob to help feed the ribbon into place.

5. Slide the print head from side to side to make sure it moves smoothly. Also check that the ribbon is not twisted or creased.

Setting Up the Printer

1-7

Assembling the Printer

6. Replace the paper-tension unit by placing it on the printer’s mounting pegs; then lower the front of the unit into place. Press

on the front of both sides of the paper-tension unit until you

feel it click into place.

7. Replace the printer cover by first inserting the front tabs into the slots on the printer; then lower it into place.

Note: You install the optional #7768 or #7770 film ribbons in the same way as you install the ribbon cartridge. However, you should follow the guidelines below when using a film ribbon:

Print on ordinary paper only.

Move the paper-thickness lever to the next lowest position.

1-8

Setting Up the Printer

Assembling the Printer

Attaching the paper guide

1. Place the notches on the paper guide straight down over the mounting posts on the printer.

2. Lower the paper guide until it stops in the upright position.

Setting Up the Printer

1-9

Testing the Printer

Before connecting your printer to a computer, use the built-in selftest function to see that the printer is working properly.

Before running the self test, you need to plug your printer’s power cord into an electrical outlet.

Plugging in the printer

1. Make sure the printer is turned off.

2. Check the label on the back of the printer to make sure the

voltage required by the printer matches that of your electrical

outlet.

CAUTION: If the rated voltage and your outlet voltage do not match, contact your dealer for assistance. Do not plug in the power cord.

3. If the power cord is not attached to the printer, connect it to the AC inlet on the printer’s rear panel.

4. Plug the power cord into a properly grounded electrical outlet.

Running the self test

You can run the self test with either continuous paper or single

sheets. Also, you can load the paper for the test from the top, rear,

front, or bottom. The following steps describe how to run the test on single-sheet paper, loaded from the top. See Chapter 2 for full details on paper handling.

The self test begins by printing on the first and last lines of page 1. The printer then prints the DIP-switch settings and character samples on page 2.

1-10 Setting Up the Printer

Testing the Printer

The printer prints the self test in the currently selected font.

1. Make sure the printer is turned off and that the paper-release lever is in the single-sheet position.

2. While holding down the LF/FF (Line Feed/Form Feed) button,

turn on the printer. The printer beeps and the platen turns for a few seconds, signalling that the printer is in self-test mode.

3. Move the left edge guide until it locks in place next to the guide mark. Then adjust the right edge guide to match the width of

your paper.

Setting Up the Printer

1-11

Testing the Printer

CAUTION: Run the self test using paper at least 210 mm (8.2 inches) wide for the ActionPrinter 5000 or 360 mm (14 inches) wide for the ActionPrinter 5500; otherwise, the print head prints directly on the platen.

4. Insert a sheet of paper between the edge guides until it meets resistance. After a few seconds, the printer loads the paper to the loading position and begins printing the self test.

5. To stop the self test, press the PAUSE button (you can resume

the self test by pressing the PAUSE button again).

6. Press the LOAD/EJECT button to eject the paper from the printer

and then turn the printer off.

Note: If test results are not satisfactory, see Chapter 6.

Here is part of a typical self test.

Roman

!“#$%&‘()*+,-./0123456789:;<=>?@ABCDEFGHIJKL

!“#$%&‘()*+,-./0123456789:;<=>?@ABCDEFGHIJKLM

“#$%&‘()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMN #$%&‘()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNO $%&‘()*+,-./0123456789:;

1-12

Setting Up the Printer

<=>?@ABCDEFGHIJKLMNOP

Connecting the Printer to Your Computer

If the self test prints correctly, you are ready to connect your printer to the computer. Use a shielded twisted-pair parallel cable to connect your computer to the printer’s built-in parallel interface.

Connect the parallel interface cable as described below:

1. Make sure both the printer and computer are turned off; then plug the cable connector securely into the printer’s parallel interface connector. Squeeze the wire clips together until they lock in place on either side of the connector.

Note: If your cable has a ground wire, connect it to the ground connector beside the interface connector.

2. Plug the other end of the cable into the computer. (If there is a ground wire at the computer end of the cable, attach it to the ground connector at the back of the computer.)

Setting Up the Printer

1-13

Configuring Your Software for the Printer

Most application programs let you specify the type of printer you use so that the program can take full advantage of the printer’s features. Many of these programs provide an installation or setup section that presents a list of printers.

Choosing from a menu

Because Epson printers share a great many commands, you can use an application program even if it does not list your printer on its

printer selection menu. Choose from the following list (the printers

are listed in the order of preference):

LQ-570/1070 LQ-510/550 LQ-500 LQ-860 (LQ-1060) LQ-850 (LQ-1050) LQ-2550 LQ-2500 LQ-800 (LQ-1000) LQ-1500

If none of these printers is listed, select the first one available from the following list:

EX, FX, LX, RX, MX, Epson printer, Standard printer, Draft printer. To use all the features of your printer, however, it is best to choose

a program with your printer on its menu. If your program does not list this printer, contact the manufacturer of the software to see if an update that supports the ActionPrinter 5000/5500 is available.

1-14

Setting Up the Printer

Chapter 2

Paper Handling

Selecting a Paper Feeding Method

Setting the paper-release lever

Using

Using Continuous Paper

Switching Between Continuous Paper and Single Sheets . . . 2-21

Printing on Special Paper

Single Sheets Loading single sheets from the top Loading single sheets from the front

Tractor position and available paper paths

Changing tractor positions Loading continuous paper with the push tractor Removing continuous paper from the push tractor Loading continuous paper with the pull tractor Removing continuous paper from the pull tractor

Switching to single sheets

Switching to continuous paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22

Paper-thickness lever Multi-part forms Labels Envelopes

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.2-2 .2-2

2-4 2-4 2-6

.2-9

2-9 2-10 2-12

....... 2-14

2-15 2-20

2-21

2-23

2-23 2-24

2-26

Paper Handling 2-1

Selecting a Paper Feeding Method

Your printer can feed single sheets from the top and front and continuous paper from the rear, front, and bottom. Also, you can

use the tractor unit for continuous paper as either a push or pull tractor.

You will probably use only one or two of these methods on a regular basis.

This chapter explains the various methods of paper handling and includes recommendations on the feeding methods best suited to your specific needs.

Setting the paper-release lever

The paper-release lever has three positions, with icons indicating the type of paper and paper path for each position.

2-2 Paper Handling

Selecting a Paper Feeding Method

Single sheet

Push tractor

Pull tractor

This position is for loading single sheets.

This position is for loading continuous paper from

the rear, with the tractor in the push-tractor

position.

This position is for loading continuous paper from

the rear, front, or bottom, with the tractor in the pull-tractor position. Use this position when you have installed both the push tractor and the optional pull tractor.

Paper Handling 2-3

Using Single Sheets

Your printer can print on single sheets of paper from 148 mm (5.8

inches) to 257 mm (10.1 inches) wide on the ActionPrinter 5000 and

from 148 mm (5.8 inches) to 420 mm (16.5 inches) wide on the

ActionPrinter 5500. You can load single sheets from either the top or front of the

printer.

Loading single sheets from the top

1. Move the paper-release lever to the single-sheet position. Make

sure the paper guide is in the upright position.

2. Turn on the printer. The OPERATE light on the control panel

comes on.

2-4

Paper Handling

Using Single Sheets

3. Slowly slide the left edge guide until it stops next to the arrow

on the paper guide. Then adjust the right edge guide to match the width of your paper.

4. Insert the paper firmly between the edge guides until it meets resistance; after a few seconds, the printer automatically advances the paper to the loading position.

Paper Handling 2-5

Using Single Sheets

CAUTION: Use the knob on the right side of the printer only to clear paper jams when the printer is off

Otherwise, you may damage the printer or cause it to lose

the top-of-form position.

If the platen turns but the printer doesn’t load the paper, completely remove the paper and re-insert it more firmly.

To eject the paper, press the LOAD/EJECT button.

Loading single sheets from the front

1. Move the paper-release lever to the single-sheet position and

open the front cover.

2. Turn on the printer. The OPERATE light on the control panel

comes on.

2-6 Paper Handling

Using Single Sheets

3. Slide the edge guide until you feel it click into place at the guide mark. You can slide the edge guide to the left in l/10-inch

increments to increase the size of the left margin on your paper.

4. While aligning the paper’s left edge with the edge guide, insert the paper firmly until it meets resistance; after a few seconds, the printer automatically loads the paper to the loading position.

Paper Handling 2-7

Using Single Sheets

CAUTION: Use the knob on the right side of the printer only to clear paper jams when the printer is off. Otherwise, you may damage the printer or cause it to lose the top-of-form position.

If the platen turns but the printer doesn’t load the paper, completely remove the paper and re-insert it more firmly.

To eject the paper, press the LOAD/EJECT button.

Note: The printer’s built-in stacker in front of the paper guide can hold up to 50 sheets of ejected paper.

2-8 Paper Handling

Using Continuous Paper

You can print on continuous paper from 101 mm (4 inches) to 254 mm (10 inches) wide on the ActionPrinter 5000 and from 101 mm (4 inches) to 406 mm (16 inches) wide on the ActionPrinter 5500.

You can feed continuous paper from the rear, front, or bottom. Your printer comes with the tractor installed in the push-tractor

position, for feeding paper from the rear. If this is your paperfeeding method, skip to page 2-12. To feed paper from the front or bottom, you must install the tractor in the pull-tractor position. You can also install an optional pull tractor and use both the push and pull tractors together.

Tractor position and available paper paths

Below are the various ways of feeding continuous paper. Always move the paper-release lever to the position indicated for the paperfeeding method you are using.

Tractor

position

Push-tractor

position

Pull-tractor

position

Make sure you

Paper-release

lever position

align your paper supply with the paper loaded in

Paper-feeding

method

the tractor so the paper feeds smoothly into the printer. If you want to feed paper through the bottom paper slot, use a

printer stand that has a large enough opening for paper to feed from the bottom without obstruction.

Paper Handling 2-9

Using Continuous Paper

Changing tractor positions

You can use the tractor unit as either a push tractor or a pull

tractor. You should change the tractor position according to your

paper feeding method. The printer comes with the tractor installed

in the push-tractor position.

Installing in the push-tractor position

Make sure the printer is turned off. Lift the printer cover and

the paper guide up and off the printer.

If necessary, remove the tractor from the pull-tractor position by pressing the lock tabs open while lifting the tractor up and out of the mounting slots.

Press open the tractor’s lock tabs. Hold the tractor horizontally above the printer and lower it straight down into the printer’s back mounting slots.

When the tractor is positioned in the mounting slots, release the lock tabs.

If you removed the clear plastic paper-tension unit previously, replace it by placing it on the printer’s mounting pegs; then lower into place. Press on both ends of the paper-tension unit until you feel it click into place.

2-10

Paper Handling

Using Continuous Paper

6. Replace the printer cover.

7. Move the paper-release lever to the push-tractor position.

You are now ready to load continuous paper with the push tractor.

Installing in the pull-tractor position

1. Make sure the power is turned off. Lift the printer cover and paper guide up and off the printer.

2. Grasp both ends of the clear plastic paper-tension unit and lift it

up from the front and lift it off the printer.

3. If necessary, remove the tractor from the push-tractor position by pressing the lock tabs open while lifting the tractor up and

out of the mounting slots.

4. Press the tractor’s lock tabs open. Tilt the tractor forward and

lower it into the printer’s front mounting slots. An arrow on each side of the mounting slots shows you where to align the

5. When the tractor is positioned in the mounting slots, release the

lock tabs.

6. Pull the paper-release lever forward to the pull-tractor position.

You are now ready to load continuous paper.

Paper Handling 2-11

Using Continuous Paper

Loading continuous paper with the push tractor

Make sure the printer is turned off and the paper guide is

removed.

Make sure the tractor is in the push-tractor position and the paper-release lever is in the push-tractor position.

Release the tractor’s sprocket units by pulling the sprocket lock

levers forward.

2-12

Paper Handling

Using Continuous Paper

4. Slide the left sprocket unit to approximately 12 mm (l/2 inch) from the far left position and push the sprocket lock lever back

to lock it in place. Then slide the right sprocket unit to match the width of your paper, but do not lock it. Move the paper

support so it is midway between the sprocket units.

5. Make sure your paper has a clean, straight leading edge. Then open the sprocket covers and fit the first four holes of the paper over the sprocket pins.

Paper Handling 2-13

Using Continuous Paper

6. Close the sprocket covers.

7. Slide the right sprocket unit to remove any slack in the paper. Then lock it in place by pushing the sprocket lock lever back.

8. Place the notches on the paper guide straight down over the mounting posts on the printer.

9. Slightly lift the paper guide and then lower it until it rests on the printer.

10. Slide both edge guides to the middle of the paper guide.

11. Turn on the printer. The printer automatically advances the

paper to the loading position when it receives data.

Note: You can also advance the paper to the loading position by

pressing the LOAD/EJECT button.

CAUTION: Use the knob on the right side of the printer only to clear paper jams when the printer is off. Otherwise, you may damage the printer or cause it to lose the top-of-form position.

Removing continuous paper from the push tractor

1. Press the TEAR OFF button to advance the paper to the tear-off

position. (See Chapter 3 for more information.) Tear off any printed sheets.

CAUTION: Always tear off paper before back-feeding; back-feeding too many sheets can cause a paper jam.

2. Press the LOAD/EJECT button to feed the paper back to the

standby position.

3. Remove the paper from the tractor unit.

2-14 Paper Handling

Using Continuous Paper

Loading continuous paper with the pull tractor

By placing the tractor in the pull-tractor position, you can load paper from the rear, all paper paths.

front, or bottom. The steps are the same for

Note: When the tractor is in the pull-tractor position, do not use

the TEAR-OFF button or the LOAD/EJECT button to feed the paper

back to the standby position.

1. Make sure the printer is turned off and the paper guide and printer cover are removed.

2. Make sure the tractor is in the pull-tractor position and the

paper-release lever is in the pull-tractor position.

Paper Handling

2-15

Using Continuous Paper

3. Release the tractor’s sprocket units by pulling the sprocket lock levers forward.

4. Slide the left sprocket unit to approximately 12 mm (1/2 inch) from the far left position and push the sprocket lock lever back to lock the sprocket unit in place. Then slide the right sprocket unit to match the width of your paper, but do not lock it in place. Move the paper support so it is midway between the sprocket units.

2-16

Paper Handling

Using Continuous Paper

5. If you are inserting paper in the front paper slot, remove the front cover and slide the edge guide completely to the left.

6. Make sure your paper has a clean, straight edge. Insert the paper into the desired paper slot (rear, front, or bottom) until it

emerges between the platen and print head.

7. Pull the paper up until the perforation between the first and second pages is even with the top of the printer’s ribbon.

Paper Handling 2-17

Using Continuous Paper

8. If you insert paper through the front paper slot, re-attach the front cover.

9. Fit the first four holes of

the paper over the sprocket pins.

10. Close the sprocket covers.

11. Slide the right sprocket unit to remove any slack in the paper. Then lock it in place by pushing the sprocket lock lever back.

12. Place the notches on the paper guide straight down over the mounting posts on the printer.

13. Slightly lift the paper guide and then lower it until it rests on the printer.

14. Slide both edge guides to the middle of the paper guide.

15. Turn on the printer.

2-18 Paper Handling

Using Continuous Paper

16. If necessary, adjust the paper position using the micro-feed feature described in Chapter 3.

CAUTION: Use the knob on the right side of the printer only to clear paper jams when the printer is off. Otherwise, you may damage the printer or cause it to lose the top-of-form position.

17. To replace the printer cover, insert the front tabs into the slots on the printer and then lower the cover into place.

Paper Handling

2-19

Using Continuous

Paper

Removing continuous paper from the pull tractor

1. To remove continuous paper when using the pull tractor, tear off the paper at a point before it enters the paper slot.

2. Press the LF/FF button to feed the remaining paper forward, out of the printer.

2-20 Paper Handling

Switching Between Continuous Paper and Single Sheets

When using the push tractor, you can easily switch to single-sheet printing without removing the continuous paper.

Switching to single sheets

To switch from continuous paper to single sheets, follow the steps

below.

1. If any printed sheets remain in the printer, press the TEAR OFF

button to advance the paper to the tear-off position.

2. Tear off the printed pages.

CAUTION:

Always tear off paper before back-feeding; backfeeding too many sheets can cause a paper jam.

l Never back-feed labels. Labels can easily come off

their backing and jam the printer.

3. Press the LOAD/EJECT button. The printer feeds the continuous

paper backward to the standby position. The paper is still attached to the push tractor but is no longer in the paper path.

4. Move the paper-release lever to the single-sheet position.

Paper Handling

2-21

Switching Between Continuous Paper and Single Sheets

5. Lift the paper guide until it stops in the upright position.

6. Adjust the edge guides to match the width of your paper. You can now load single sheets as described in Using Single Sheets

in this chapter.

Switching to continuous paper

To switch from single sheets back to continuous paper in the push

tractor, follow the steps below.

1. If a single sheet is in the paper path, press the LOAD/EJECT

button to eject it.

2. Slightly lift the paper guide and then lower it until it rests on

the printer.

3. Slide both edge guides to the middle of the paper guide.

4. Move the paper-release lever to the push-tractor position.

The printer automatically advances the continuous paper to the loading position when it receives data.

2-22

Paper Handling

Printing on Special Paper

In addition to printing on single sheets and continuous paper, your printer can print on a wide variety of other paper types, such as envelopes, labels, and multi-part forms. Before printing on special

types of paper, you need to change the paper-thickness setting.

CAUTION:

When printing on labels or multi-part forms, make sure that your application program settings keep the printing entirely within the printable area.

Always return the paper-thickness lever to position 0 when you return to printing on ordinary paper.

Paper-thickness lever

Set the paper-thickness lever to match the thickness of your paper

according to the table below.

Paper Handling

2-23

Printing on Special Paper

Paper Type Ordinary paper (with film ribbon) Thin paper Ordinary paper (single sheets or continuous) Multi-part forms (carbonless)

2 sheets 3 sheets

4 sheets Labels Envelopes

(original + (original + (original

copy)

copies)

Lever Position

-1

-1 or0 0

Note: Print speed is reduced for paper-thickness lever settings of 2 and above.

Multi-part forms

Your printer can print on both single-sheet and continuous multipart forms. You can load single-sheet multi-part forms only in the front paper slot.

You can use multi-part forms of up to four parts (including the original). Make sure you set the paper-thickness lever to the proper position. Use only carbonless multi-part forms.

You load multi-part forms the same way as you load single sheets or continuous paper. For best results with continuous multi-part forms, it is recommended you use the tractor installed in the push-

tractor position together with the optional pull tractor.

For details, see Using Single Sheets or Loading continuous paper with the pull tractor earlier in this chapter. Pay special attention to setting the loading position as described in Using micro-feed in

Chapter 3.

2-24 Paper Handling

Printing on Special Paper

CAUTION:

When printing multi-part forms, make sure the printing stays entirely within the printable area of the forms. (For more information on the printable area, see Chapter 7.)

Use four-sheet thick multi-part forms only under normal operating conditions.

Load single-sheet multi-part forms from the front only.

Labels

When printing labels, always choose the type mounted on a continuous backing sheet with sprocket holes for use with a tractor.

Do not try to print labels as single sheets because labels on a shiny

backing sheet do not feed properly.

It is recommended you load labels from the front or bottom paper slots with the tractor in the pull-tractor position. You load labels the same way that you load continuous paper (with the pull tractor), except you set the paper-thickness lever to position 2.

See Loading continuous paper with the pull tractor earlier in this chapter for details.

CAUTION:

• Never feed labels backward with the LOAD/EJECT or

TEAR OFF buttons. Labels can easily peel off the

backing and jam the printer.

Since labels are especially sensitive to temperature and humidity, use them only under normal operating conditions.

•

Do not leave labels loaded in the printer between jobs; they curl around the platen and may jam when you resume printing.

To remove labels from the paper path after you finish printing, first tear off the labels at a point before the paper slot. Then use the LF/FF button to advance the remaining labels out of the printer.

Paper Handling

2-25

Printing on Special Paper

Envelopes

You can load envelopes from the top just like single-sheet paper. However, you should pay attention to the special considerations below:

Always set the paper-thickness lever to position 2, 3, or 4 depending on the thickness of the envelope.

Always feed envelopes by inserting the wide edge into the printer.

2-26

CAUTION:

Only use envelopes under normal operating conditions.

Printing on the edge of an envelope can damage the print head. Make sure the printing stays entirely within the printable area of the envelopes. (See page

7-5.)

Paper Handling

Chapter 3

Using the Printer

Control Panel

Lights Buttons

Other control-panel features

DIP Switches

Changing a DIP-switch setting DIP-switch tables DIP-switch functions

Micro Feed

Using micro feed Adjusting the loading position

Tear Off

Tear-off mode Using the Adjusting the tear-off position

Typestyles

Character fonts Character spacing Condensed printing..

............................................................

..................................................................

................................................................

............................................................

...................................................

..............................................

..............................................................

....................................................

.................................................................

.......................................................

TEAR OFF

...............................................................

button

......................................................

..................................................

..............................................

.....................................

...................................

..................................

.......................................

..................................

3-2 .3-2 .3-3 .3-5

3-6

3-6 .3-7 .3-9

3-13

3-14

3-16

3-17 3-18

3-19 3-19

3-23 3-23

Data Dump Mode

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Using the Printer 3-1

3-24

Control Panel

The indicator lights give you the current status of the printer. The buttons let you control many printer settings.

Lights

OPERATE

On when the operate switch is on and power is supplied.

PAUSE

On when the printer is not ready to print data. The PAUSE light is

off unless you press the pause button to prevent printing.

(green)

(orange)

DATA (orange)

On when the printer’s buffer contains data.

MULTI-PART

On when you move the paper-thickness lever to position 2 or higher. The printing speed is reduced when this light is on. When

this light is blinking, you can use the micro-feed feature.

PAPER OUT

On when the printer runs out of paper

(green)

(red)

BIN 1 (green)

On when bin 1 of the optional cut-sheet feeder is selected for paper

feeding.

3-2

Using the Printer

Control Panel

BIN 2 (green)

On when bin 2 of the optional cut-sheet feeder is selected for paper feeding.

TEAR OFF

On when you press the TEAR OFF button to feed continuous paper to the tear-off position.

CONDENSED

On when you select condensed printing from the control panel.

(yellow)

(green)

Font (green)

On when a specific font is selected.

Buttons

PAUSE

Press this button to temporarily stop printing. Press this button again to resume printing.

LOAD/EJECT

Press this button to load single-sheet or continuous paper to the loading position. However, the printer normally loads paper automatically. If single-sheet paper is already in the loading position, use this button to eject the sheet. If continuous paper is in the loading or tear-off position, press this button to feed it backward to the standby position.

LF/FF (line feed/form feed)

Tap this button briefly to feed the paper forward one line. Hold this button down to eject a single sheet of paper or advance continuous paper to the top of the next page. You can also use this button to load a single sheet of paper from the cut-sheet feeder or to feed continuous paper from the standby position to the loading position.

Using the Printer 3-3

Control Panel

ALT

Use this button in combination with other buttons to perform the following tasks:

BUFFER CLEAR (PAUSE)

Note: To clear the buffer but save the top-of-form setting: press

Clears the printer’s buffer and initializes the printer settings.

the PAUSE button; then press the LF/FF button to advance the

paper to the top of the next page; and then press the ALT and

PAUSE buttons at the same time.

MICRO FEED t (LOAD/EJECT)

(LF/FF)

Feeds paper forward in l/180-inch increments.

Reverse-feeds paper in l/180-inch increments.

See Micro Feed later in this chapter for more information on

the MICRO FEED button.

Bin Select/TEAR OFF

This button selects the paper bin when both optional cut-sheet feeders are installed and you are printing on single sheets. When printing on continuous paper, press this button once to feed paper from the loading position to the tear-off position. Press this button again to feed the paper backward to the loading position.

CONDENSED

Press this button to print condensed characters. Press it again to return to normal character printing.

FONT

Press this button to select from among the built-in fonts.

Note: The panel’s font name typestyles are meant as guides only; actual printed results may differ slightly.

3-4 Using the Printer

Control Panel

Other control-panel features

The control panel also gives you access to the two special functions below.

Self test:

Data dump:

Hold down the LF/FF button (for LQ printing) or the

LOAD/EJECT button (for draft printing) while turning

on the printer to perform the self test. The self test lets you check that your printer is operating properly and gives you a printout of the current DIP-switch settings.

See the section on testing the printer in Chapter 1 for more information.

Hold down the LF/FF and LOAD/EJECT buttons while turning on the printer to enter data dump mode. Data dump mode allows advanced users to find the cause of communication problems between the printer and the computer.

The data dump mode is more fully explained at the end of this chapter.

Using the Printer 3-5

DIP Switches

By setting the two printer’s sets of DIP switches, you can control various printer features, such as the graphics character set and page length. New settings take effect whenever the printer is turned on. The DIP switches are located inside a compartment next to the control panel.

Changing a DIP-switch setting

To change a DIP-switch setting, follow these steps:

1. Turn off the printer.

2. Open the DIP-switch cover.

3. Use a pointed instrument, such as the tip of a pen, to turn a switch on or off. The section on DIP-switch functions lists the setting for each switch.

4. Close the DIP-switch cover.

The new DIP-switch settings take effect when you turn on the printer.

3-6

Using the Printer

DIP Switches

DIP-switch tables

The tables below list the functions of the DIP switches. You can see the current DIP-switch settings at any time by running the self test as described in Chapter 1.

Table 1 DIP switch 1

1-1 1-2

International character sets/

1-3

character tables

1-4

Print direction

1-5

High-speed draft

1-6 1-7

Input buffer

1-8

1-inch skip-over-perforation

Description

See Tables 3 and 4

Unidirectional

Off

None

Off

Bidirectional*

On*

8 KB

Off*

Table 2 DIP switch 2

SWSW

2-12-1

Page length (for continuous paper) See Table 5

2-22-2

2-3 Tear off

Auto line feed

2-4

DescriptionDescription

OnOn

OffOff

Off*

* The asterisks indicate the default or factory settings. The defaults

for DIP switches 1-1, 1-2, 1-3, 1-4, 2-1, and 2-2 vary according to

the country.

Using the Printer 3-7

DIP Switches

Table 3 International character sets

Table 4 Character tables

Character Table

Italic

PC 437 (United States)

PC 850 (Multilingual) PC 860 (Portugal) PC 863 (Canada-French)

PC 865 (Norway)

1-1

Set the International character set according to Table 3.

On On On On Off Off On On On

Table 5 Page length

Page length 2-1 2-2

8.5 inches (216 mm) Off On

11 inches (279 mm)

11.7 inches (296 mm)

12 inches (305 mm) On Off

Off On On

1-2

On On Off On Off On On

Off

1-3

Off

1-4 Off On

3-8 Using the Printer

DIP Switches

DIP-switch functions

This section describes the functions of the DIP switches.

International character sets

You can choose from eight international character sets by setting

DIP switches 1-1, 1-2, 1-3, and 1-4 according to DIP-switch Table 3. See the Appendix for character samples.

The character sets you can select by DIP switch are USA, France, Germany, United Kingdom, Denmark I, Sweden, Italy, and Spain I. However, you can also select the following sets only with the ESC R software command: Japan (English), Norway, Denmark II, Spain II, Latin America, Korea, and Legal.

Note: If you send the ESC t 0 command (to select italics) while DIP switch 1-4 is on, the international character set is always USA.

Character tables

Your printer has six character tables built-in: five graphics character tables and one italics character table.

You can select the character tables with DIP switches 1-1, 1-2, 1-3, and 1-4, according to Table 4.

To select a graphics character table, you must first turn DIP switch

1-4

on.

Note: If you send the ESC t 1 command (to select graphics) while DIP switch 1-4 is off, the graphics character table is always PC 437 (United States).

All six character tables are included in the Appendix.

Using the Printer

3-9

DIP Switches

Print direction

Printing is normally bidirectional. However, turning DIP switch 1-5 on for unidirectional printing-in which the print head prints in one direction only-allows for precise vertical printing alignment. This makes it ideal for printing graphics such as lines or boxes.

If DIP switch 1-5 is on, printing is unidirectional even if you select bidirectional with the ESC U 0 software command.

High-speed draft

By setting DIP-switch 1-6 off, you can print draft characters at speeds up to 225 cps (characters per second). The printer reduces the number of dots in each draft-font character to increase the printing speed.

If you select emphasized printing or condensed printing during highspeed draft mode, printing speed temporarily switches to normal draft speed until the enhancement is turned off. Also, if a line contains superscript, subscript, dot-graphic, or downloaded characters, printing speed switches to normal draft speed for that line only.

Input buffer capacity

The printer stores data sent from your computer in its input buffer. Keep DIP switch 1-7 off to select an 8KB buffer.

3-10 Using the Printer

DIP Switches

Skip-over-perforation

Turning DIP switch 1-8 on when you are using continuous paper enables the skip-over-perforation function. Use this function to leave a 1-inch (25.4-mm) margin between the last printable line on one page and the first printable line on the next page. This causes the

printer to skip over the perforation between continuous sheets. Most application programs take care of the top and bottom

margins. Do not turn on skip-over-perforation unless your program

does not provide these margins. Adjust your top-of-form position with the MICRO FEED buttons to

get half of the margin at the bottom of one page and half at the top of the next page.

Continuous-paper page length

When you are printing on continuous paper, DIP switches 2-1 and 2-2 let you select from the four page lengths described in DIP-switch Table 5.

Tear off

You can turn on DIP switch 2-3 to select tear-off mode. See tear off later in this chapter for information on tear-off mode. Use the tearoff feature only with continuous paper loaded with the push tractor. Do not use the tear-off feature with the pull tractor.

Using the Printer

3-11

DIP Switches

Auto line feed

When auto line feed is on (DIP switch 2-4 on), the printer accompanies each carriage-return code (CR) received with a line-

feed code (LF).

If your printer is double spacing, turn DIP switch 2-4 off. If each line overprints the next, turn DIP switch 2-4 on.

3-12

Using the Printer

Micro Feed

The micro-feed feature allows you to move the paper forward or backward in l/180-inch increments. You can use this feature to

adjust the loading and tear-off positions. When you make adjustments to the loading or tear-off positions

with continuous paper, the printer remembers the new position, even if you turn off the printer.

When you adjust the loading position of single-sheet paper, the printer remembers the new position until you turn off the power. The loading position returns to the factory setting when the power is turned on again.

Using micro feed

To use the micro-feed feature, you press the ALT button at the same time as you press the LOAD/EJECT or LF/FF button, as indicated on the printer’s control panel. To use the micro-feed feature, follow the steps below:

1. Make sure printing has stopped.

2. While holding down the ALT button, press the LOAD/EJECT button to feed the paper forward or the LF/FF button to feed the paper backward, as indicated by the arrows above the bottons.

Using the Printer 3-13

Micro Feed

Adjusting the loading position

The loading position is the position of the paper after it has been automatically loaded by the printer. If printing is too high or low on the page, change the loading position with the micro-feed feature as follows:

1. Make sure the printer is turned on.

2. Load either continuous or single-sheet paper. (Load continuous

paper by pressing the LOAD/EJECT button.) The MULTI-PART light begins to blink.

Note: You can adjust the loading position only while the MULTI-

PART light is blinking.

3. While holding down the ALT button, press the LOAD/EJECT

button to adjust the loading position to a lower position on the page; press the LF/FF button to adjust the loading position to a higher position on the page. The MULTI-PART light stops blinking after a short time.

3-14

Using the Printer

Note:

For continuous paper, the printer remembers this new position even after it has been turned off and back on.

The printer has a minimum and maximum loading position. If you try to advance the loading position beyond these limits, the printer beeps and the paper stops moving.

When the paper reaches the factory-set loading position, the printer beeps and paper feeding pauses briefly. Use the factory setting as a reference point when adjusting the loading position.

The printer remembers the new loading position for singlesheet paper only until you turn off the power. The loading position returns to the factory setting when the power is

turned on again.

Micro Feed

Using the Printer

3-15

Tear Off

After you have finished printing, you can use the tear-off feature to advance continuous paper on the push tractor to the tear-off edge of the printer. You can then easily tear off printed sheets. When you resume printing, the printer automatically feeds paper back to the loading position.

This feature lets you save paper that would normally be lost between documents.

You can use the tear-off feature in two ways: by turning on DIP switch 2-3 to select automatic tear-off mode, or by pressing the

TEAR OFF button on the control panel.

If the perforation between pages is not aligned with the tear-off edge, you can adjust the tear-off position using the micro-feed feature.

CAUTION:

Never use the tear-off feature to reverse feed labels; they may come off their backing and jam the printer.

Never reverse feed continuous paper when using the pull tractor; the paper could come off the pull tractor and jam the printer.

Tear-off mode

When you select tear-off mode with DIP switch 2-3, the printer

automatically advances continuous paper to the tear-off position when you finish printing.

The printer advances paper to the tear-off position only when the printer receives a full page of data or a form-feed command and no more data is received for three seconds.

3-16

Using the Printer

Tear Off

Enter tear-off mode by performing the following steps:

1. Make sure the printer is turned off.

2. Turn DIP switch 2-3 on.

3. Turn the printer on. When tear-off mode is on and you print on continuous paper on the

push tractor, the printer advances the final printed page to the tearoff position. Then you can tear off all printed pages.

If the perforation is not aligned with the tear-off edge, adjust the tear-off position as described in the section on adjusting the tear-off position later in this chapter.

When you resume printing, the printer automatically feeds the paper back to the loading position and begins printing. (You can also manually feed the paper back to the loading position by pressing

the LOAD/EJECT or TEAR OFF button.)

Using the TEAR OFF button

Whether or not the printer is in tear-off mode, you can use the

TEAR OFF button to advance continuous paper to the tear-off

position by following the steps below.

Make sure printing has finished. Then press the TEAR OFF

1. button. The printer advances the paper to the tear-off edge and

the TEAR OFF light comes on.

Tear off all printed pages. If the perforation is not aligned with

the tear-off edge, adjust the tear-off position as described in the next section.

When you resume printing, the printer automatically feeds the

paper back to the loading position and begins printing. (You can

also manually feed the paper back to the loading position by pressing the LOAD/EJECT or TEAR OFF button.)

Using the Printer

3-17

Tear Off

Adjusting the tear-off position

If the perforation is not aligned with the tear-off edge, adjust the tear-off position by following the steps below:

Make sure the paper is in the tear-off position and the TEAR OFF light is on.

While holding down the ALT button, press the LOAD/EJECT

button to adjust the tear-off position to a lower position on the page or press the LF/FF button to adjust the tear-off position to a higher position on the page. The printer remembers the new

tear-off position.

Tear off any printed pages.

When you begin printing, the printer automatically feeds the

paper back to the loading position and begins printing. (You can

also manually feed the paper back to the loading position by pressing the LOAD/EJECT or TEAR OFF button.)

Note:

The printer has a minimum and maximum tear-off position. If you try to advance the loading position beyond these limits, the printer beeps and the paper stops moving.

l When the paper reaches the factory-set tear-off position, the

printer beeps and paper feeding pauses briefly. Use the factory setting as a reference point when adjusting the tear-off position.

3-18

Using the Printer

Typestyles

You can produce a wide range of typestyles by combining different

character fonts, widths, and other enhancements. You can select

typestyles using the control panel, DIP switches, software

commands, or your application program.

Character fonts

Your printer has 10 built-in character fonts. The draft font uses fewer dots per character for fast printing. This

makes it ideal for rough drafts and editing work. (When you select the draft font, you can also use DIP switches to select an even

faster high-speed draft mode. See DIP-switch functions in this

chapter. )

All other fonts are letter quality (LQ) fonts. Letter quality fonts produce fully-formed characters for presentation-quality documents.

To select a font, press the FONT button on the printer’s control panel

until the light next to your desired font comes on. The font remains

selected until you select another. With Epson’s new ESC/P 2 printer control language, the Roman

and Sans Serif fonts are scalable. The minimum size of each font is

8 points and the maximum size is 32 points. You can increase the

size of the font in 2-point increments.

Scalable fonts allow you to print in varying sizes with the appropriate software. The sample below shows characters of the following point sizes: 8,

Roman

Sans serif

10.5, 16, 22, 24, 28,

and

32.

Using the Printer

3-19

Typestyles

The following shows sample characters for each font:

Draft (high-speed draft) *

To select high-speed draft, turn DIP-switch 1-6 off.

Draft (normal draft)

Epson Courier

Epson Roman

3-20 Using the Printer

Epson Roman Proportional

Epson Sans Serif

Epson Sans Serif Proportional

Typestyles

Epson Prestige

Epson Script

Using the Printer

3-21

Typestyles

Epson Script C

Epson Orator

Epson Orator-S

OCR-B

3-22

Using the Printer

Typestyles

Character spacing

Character spacings of 10, 12, or 15 cpi (characters per inch) and

proportional are available using software commands or your

application program. See Chapter 7 for the character spacings available for each font.

In the 10-, 12-, or 15-cpi modes, each character gets an equal amount of space. In proportional mode, the spacing varies from character to character. A narrow letter like a lowercase i receives less space than an uppercase W.

The printout below compares the different types of spacing:

This is 10 cpi printing. This

is 12 cpi printing.

This is 15 cpi printing.

This is proportional printing.

Condensed printing

Condensed printing reduces the size of characters to approximately 60 percent of their normal width, allowing more characters to fit on a line. This is useful for spreadsheets and other applications where you need to print the maximum amount of information on a page.

You can condense 10 cpi, 12 cpi, and proportional spacing using

software commands or your application program. You cannot condense 15-cpi printing.

The printout below shows condensed 10- and 12-cpi printing.

This is condensed 10 cpi printing.

This is condensed 12 cpi printing.

Using the Printer

3-23

Data Dump Mode

Data dump mode is a special feature that allows experienced users

to find the cause of communication problems between the printer

and computer. In data dump mode, the printer produces an exact

printout of the codes it receives. To use data dump mode, follow these steps:

Make sure paper is loaded and the printer is off.

2. Hold down both the LF/FF and LOAD/EJECT buttons while you

turn on the printer.

3. Next, run either an application program or a program you have written in any programming language. Your printer prints all the codes it receives, as shown below.

4. To turn off data dump mode, press the PAUSE button to stop printing and then turn the printer off.

Look at the data dump shown in step 3. On the left side of the printout, all the codes are printed in hexadecimal format. On the right side of the printout, the same codes appear as printable characters or, if they are nonprintable codes-such as control codes-they appear as dots.

By looking at either the characters printed in the text field or the hex codes, you can see exactly what codes are being sent to the printer.

3-24

Using the Printer

Chapter 4

Using Printer Options

Cut-Sheet

Installing a cut-sheet feeder Loading paper with the single-bin cut-sheet feeder.. Loading paper or envelopes with the high-capacity

cut-sheet feeder

Assembling the double-bin cut-sheet feeder

Switching between continuous paper and

the cut-sheet feeder

Feeders

Pull Tractor

Loading paper with the push tractor and the optional

pull tractor

Interface Cards

Installing an interface card The C823051/C823061 serial interface card

.......................................................

.......................................

...................................................

.................

.............................................

..........................................................................

................................

.........................................................

.......................................

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4-2 4-2

......

4-3

4-6 4-9

4-11

4-12

. . . . . . . . . . . 4-12

4-14

4-16

Using Printer Options

4-1

Cut-Sheet Feeders

Two cut-sheet feeders are available for use with your printer:

Single-bin High-capacity ActionPrinter 5000 ActionPrinter 5500

C80637*

C80639* C80640*

* Substitute for last digit, which varies by country.

The single-bin cut-sheet feeder holds up to 50 single sheets of paper

and the high-capacity cut-sheet feeder holds up to 150 sheets of paper or up to 25 envelopes.

By connecting both cut-sheet feeders, you can operate them as a

double-bin cut-sheet feeder (see Assembling the double-bin cut-sheet

feeder). This allows you to load two different types of paper

automatically. Assemble the cut-sheet feeder by following the instructions in the

manual that comes with it.

Installing a cut-sheet feeder

You follow the same steps to install either the single-bin or highcapacity cut-sheet feeder:

C80638*

1. Make sure the printer is turned off. Remove the paper guide and printer cover.

2. If the standard tractor is installed in the pull-tractor position, remove it and re-install in the push-tractor position. If the optional pull tractor is installed, remove it. In either case, make sure the paper-tension unit is installed.

Note:

Store the paper guide and optional pull-tractor in a safe place; you will need them if you remove the cut-sheet feeder.

If you install the single-bin cut-sheet feeder, you need to reinstall the paper guide after you load the paper.

4-2 Using Printer Options

Cut-Sheet Feeders

3. Make sure the paper-release lever is in the single-sheet position.

4. Hold the cut-sheet feeder in both hands and press back on the latch levers on each side. Fit the notches in the cut-sheet feeder over the mounting posts on the printer. Release the latch levers and lower the cut-sheet feeder until it rests on the printer.

5. Replace the printer cover.

You are now ready to load paper with your cut-sheet feeder.

Removing a cut-sheet feeder is the reverse of the steps above.

Loading paper with the single-bin cut-sheet feeder

Load paper using the single-bin cut-sheet feeder as follows:

1. Turn off the printer. Remove the paper guide, if necessary.

Using Printer Options 4-3

Cut-Sheet Feeders

2. Slide the left paper guide so it is aligned with the triangle mark. Next, slide the right paper guide to roughly match the width of

your paper. Slide the paper support to midway between the paper guides.

3. Pull the paper-set levers all the way forward until the paper

guides retract and lock open to allow for paper loading.

4. Take a stack of paper and fan it. Next, tap the side and bottom

of the paper on a flat surface to even up the stack.

CAUTION: Do not use multi-part forms, carbon paper, or

labels in the cut-sheet feeder.

4-4

Using Printer Options

Cut-Sheet Feeders

Insert up to 50 sheets of paper along the left paper guide.

Adjust the position of the right paper guide so that it matches your paper’s width. Make sure the position of the guide allows the paper to move up and down freely.

Push the paper-set levers back to clamp the paper against the guide rollers.

If necessary, attach the stacker-support wires (that come with

the cut-sheet feeder) to the edge guides of the paper guide.

Replace the paper guide by placing the notches on the paper guide straight down over the mounting posts on the printer.

Lower the paper guide into position and then slide the edge guides to the middle.

Note: When the cut-sheet feeder is installed, you can still load single sheets using the top paper guide or the front paper slot.

The cut-sheet feeder automatically loads paper when you send print data to the printer (as long as the PAUSE light is not on). You can also load paper from the cut-sheet feeder by pressing the

LOAD/EJECT

button.

Using Printer Options 4-5

Cut-Sheet Feeders

Loading paper or envelopes with the high-capacity cut-sheet feeder

To load steps:

1. Pull the lock levers on the left and right paper guides forward.

paper using the high-capacity cut-sheet feeder follow these

Slide the left paper guide until the ridge on the paper guide is aligned with the triangle mark on the front of the cut-sheet feeder; then lock the paper guide in place by pushing back on its lock lever. Next, slide the right paper guide to roughly match the width of your paper. Slide the paper support midway

between

the paper guides.

4-6

Using Printer Options

Cut-Sheet Feeders

Pull the paper-set levers on each side of the cut-sheet feeder all

3. the way forward until the paper guides retract and lock open to allow for paper loading.

4. Take a stack of paper and fan it. Next, tap the side and bottom of the paper on a flat surface to even up the stack.

CAUTION: Do not use multi-part forms, carbon paper, or

labels in the cut-sheet feeder.

5. Insert up to 150 sheets of paper or up to 30 air-mail or 25 plain bond envelopes.

6. Adjust the position of the right paper guide so that it matches your paper’s width. Make sure that the position of the guide

allows the paper to move freely up and down. Then lock the right paper guide in place by pushing back on the lock lever.

Using Printer Options 4-7

Cut-Sheet Feeders

Set the envelope levers on each side of the cut-sheet feeder. Pull the levers forward for single sheets of paper or push them back for envelopes.

8. Push the paper-set levers back to clamp the paper or envelopes against the guide rollers.

Note: Even when the cut-sheet feeder is installed, you can also insert single sheets using the front paper slot or the slot between the paper guide and stacker.

The cut-sheet feeder automatically loads paper when you send print data to the printer (as long as the PAUSE light is not on). You can also load paper from the cut-sheet feeder by pressing the

LOAD/EJECT

4-8

button.

Using Printer Options

Cut-Sheet Feeders

Assembling the double-bin cut-sheet feeder

You can connect the single-bin cut-sheet feeder to the high-capacity cut-sheet feeder to create a double-bin cut-sheet feeder. Follow these steps:

1. Remove the gear cover from the back sheet feeder and store in a safe place.

2. Hold the single-bin cut-sheet feeder in both hands. Fit the notches in the single-bin cut-sheet feeder over the mounting posts on the rear of the high-capacity cut-sheet feeder.

of the high-capacity cut-

Using Printer Options

4-9

Cut-Sheet Feeders

3. Pull the single-bin cut-sheet feeder toward the high-capacity cutsheet feeder. While pushing firmly on the tab locks, press the two cut-sheet feeders together

until they are securely locked

together.

4. Install the assembled double-bin cut-sheet feeder on the printer. See the section on installing a cut-sheet feeder in this chapter.

5. Load paper into each bin. See the sections on loading paper in this chapter.

You can now use either cut-sheet feeder to load paper. The high-capacity cut-sheet feeder becomes bin 1 and the single-bin

cut-sheet feeder becomes bin 2. Select the bin number by pressing the Bin Select button. The light of the selected bin comes on.

You can also specify the bin number using software commands. You may be able to specify the bin number using your application software. See your application software manual for details.

4-10

Using Printer Options

Cut-Sheet Feeders

Switching between continuous paper and the cut-sheet feeder

You can easily switch between continuous paper and cut-sheet feeder operation without removing the continuous paper.

Switching to continuous paper

1. If any single sheets are in the paper path, press the LOAD/EJECT

button to eject them.

2. Move the paper-release lever to the push-tractor position.

Note: When you want to print several pages of continuous paper, fold the first printed page forward at the perforation after

the perforation emerges from below the printer cover. This helps the printer feed the printed pages properly and prevents paper

jams.

Switching to the cut-sheet feeder

1. If any printed sheets remain in the printer, press the TEAR OFF

button to advance the continuous paper to the tear-off position.

2. Tear off the printed pages.

3. Press the LOAD/EJECT button. The printer feeds the continuous

paper backward to the standby position. The paper is still attached to the push tractor but is no longer in the paper path.

CAUTION: Never feed labels backward. Labels can easily come off their backing and jam the printer. Before you switch to the cut-sheet feeder when you are using labels,

remove the labels from the printer as described on page 2-25.

4. Place the paper-release lever in the single-sheet position.

Using Printer Options 4-11

Pull Tractor

The optional pull tractors, C80019* (for ActionPrinter 5000) and C80022* (for ActionPrinter 5500) provide optimum continuous paper handling. (The asterisk is a substitute for the last digit, which varies according to country.) The pull tractor is especially useful with continuous multi-part forms. For best results, use the optional pull tractor along with your standard tractor installed in the push-

tractor position.

Loading paper with the push tractor and the optional pull tractor

1. Make sure the printer is turned off, the standard tractor is

installed in the push-tractor position, and the paper-release lever is in the push-tractor position.

2. Remove the printer cover, paper guide, and paper-tension unit

by lifting them up and off the printer. Install the optional pull tractor in the pull-tractor position as

3. described in Chapter 2.

Note: The optional pull tractor cannot be installed in the pushtractor position.

Attach the continuous paper to the push tractor as described in

Chapter 2.

5. Turn on the printer. Press the LOAD/EJECT button to load the

paper, and then use the LF/FF button to feed two sheets of paper through the printer.

CAUTION: Use the knob on the right side of the printer only to clear paper jams when the printer is off. Otherwise, you may damage the printer or cause it to lose

the top-of-form position.

4-12

Using Printer Options

Pull Tractor

6. Move the paper-release lever to the pull-tractor position.

7. Attach the continuous paper to the pull tractor as described in Chapter 2.

Pull out on the gear at the right side of the pull tractor and turn it to remove any slack in the paper between the push and pull

tractors.

9. Place the notches on the paper guide straight down over the mounting posts on the printer.

10. Slide both edge guides to the middle of the paper guide. Slightly lift the paper guide and then lower it until it rests on the printer.

11. Replace the printer cover by inserting the front tabs into the

slots on the printer and then lowering the cover into place.

Note: When you want to print several pages of continuous paper, fold the first page forward at the perforation after the perforation emerges from below the printer cover. This helps the

printer feed the printed pages properly and prevents paper jams.

Using Printer Options

4-13

Interface Cards

You can use optional interface cards to supplement your printer’s built-in parallel interface.

The Epson interface cards below are compatible with your printer.

(Not all interfaces are available in all countries.)

Model Number C823051/C823061 C823071/C823081 C82310*

Serial interface card

32KB serial interface card 32KB parallel interface card

Name

* Substitute for last digit, which varies by country.

If you are unsure whether you need an optional interface or would like to know more about interfaces, contact your dealer.

Installing an interface card

Follow the steps below to install an optional interface card.

1. Make sure the printer is turned off. Unplug the printer’s power cord and disconnect the interface cable.

4-14

Using Printer Options

Interface Cards

Remove the screws from the interface cover. Remove the interface cover.

Be sure to set any switches and jumpers on the card. See the

interface card’s manual for details. Slide the interface card along the slots on both sides of the

interface compartment. Push in firmly to make sure you fully insert the connector at the rear of the interface card into the printer’s internal socket.

Re-insert the screws and tighten to complete installation of the optional interface.

Removal of the interface card is the reverse of the steps above.

Using Printer Options

4-15

Interface Cards

The C823051/C823061 serial interface card

To use the C823051/C823061 interface card, see the sections below on selecting a baud rate, handshake timing, and error handling. For

all other data transfer conventions, such as word structure and communications protocol, see the C823051/C823061 interface card

manual.

Selecting a baud rate

You can select from the following baud rates: 150, 300, 600, 1,200, 2,400, 4,800, 9,600, and 19,200 bps (bits per second). When you set the baud rate, see the bit-rate selection table in the

C823051/C823061 interface card manual.

Handshake timing

When the vacant area for data in the input buffer drops to 256 bytes, the printer outputs an X-OFF code or sets the DTR flag to 1 (MARK) to indicate that it cannot receive data.

When the vacant area for data in the buffer increases to 528 bytes, the printer outputs an X-ON code or sets the DTR flag to 0 (SPACE) to indicate that it is ready to receive data.

Error handling

When the printer detects a parity error, it prints an asterisk (*). The printer ignores all other errors, including framing and overrun errors.

4-16

Using Printer Options

Chapter 5

Maintenance and Transportation

Cleaning the Printer

Replacing the Ribbon Cartridge

Transporting the Printer

...................................................

..............................................

5-2

................................... .5-3

5-4

Maintenance and Transportation 5-1

Cleaning the Printer

To keep your printer operating at its best, you should clean it thoroughly several times a year.

Make sure the printer is turned off. Then remove any paper as well as the paper guide and tractor unit. Also remove the

optional pull tractor and cut-sheet feeder or feeders, if installed.

2. Use a soft brush to carefully brush away all dust and dirt.

3. If the outer case or paper guide is dirty or dusty, clean it with a soft, clean, well-wrung cloth dampened with mild detergent dissolved in water. Keep the printer cover in place to prevent water from getting inside the printer.

CAUTION:

Never use alcohols or thinners to clean the printer;

these chemicals can damage the components as well as the case.

Do not use a hard or abrasive brush.

Do not spray the inside of the printer with lubricants; unsuitable oils can damage the mechanism. Contact your dealer if lubrication is needed.

5-2

WARNING: Be careful not to get water on the printer

mechanism or electronic components.

Maintenance and Transportation

Replacing the Ribbon

When the printing becomes too faint, you need to replace the ribbon cartridge. The following Epson ribbon cartridges are recommended:

Film # 7768 # 7770

ActIonPrinter 5000 ActionPrinter 5500

Standard fabric

# 7753 # 7754

To replace the ribbon cartridge, follow the steps in Installing the

ribbon cartridge in Chapter 1.

Note:

Use the optional film ribbon cartridge when you want especially high quality printing. For everyday operations, use the standard ribbon cartridge.

Do not use ribbon cartridge designed for nine-pin printers.

Maintenance and Transportation

5-3

Transporting the Printer

If you need to transport your printer some distance, carefully repack it using the original box and packing materials, as described below:

Turn off the printer. Unplug the power cord from the electrical outlet; then

disconnect the interface cable from the printer.

Remove the paper guide.

Remove the optional pull tractor and cut-sheet feeder or feeders, if installed.

Remove the ribbon cartridge.

Remove the paper-tension unit. Attach the protective locking clip to the paper-tension unit, and then replace the paper-tension unit. See page 1-5.

Make sure the standard tractor is installed in the push-tractor position.

Repack the printer, ribbon cartridge, paper guide, and power cord in the original packing materials and place them in the

printer’s original box.

5-4 Maintenance and Transportation

Chapter

Troubleshooting

Problems and

Power Supply

Printing

Paper Handling ........................................................................................... 6-8

Options.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-10

.............................................................

Solutions

....................................................

.........................................

6-2

6-3

6-4

Troubleshooting 6-1

Problems and Solutions

This chapter describes problems you may encounter while operating your printer and provides their likely solutions. If you have a printer problem, find it in the list below and then see the appropriate page for the solution.

Power supply

Power is not being supplied.

Printing

The printer does not print.

The print is faint or uneven.

Dots are missing in printed characters or graphics.

Printed characters are not what you expected.

The print position is not what you expected.

Paper handling

Single sheets do not feed properly.

Continuous paper does not feed properly.

See page 6-3.

See page

6-4.

See page 6-5.

See page 6-5. See page 6-5. See page 6-6.

See page 6-8. See page 6-9.

Options

When using the cut-sheet feeder, the paper does not feed properly.

l When using the optional pull tractor, the paper

does not feed properly.

When using an optional interface, the printer does not operate properly.

6-2

Troubleshooting

See page 6-10.

See page 6-11.

Power Supply

Power is not being supplied.

The OPERATE light does not go on.

Check that the power cord is plugged into the electrical outlet properly.

If the electrical outlet is controlled by an outside switch or automatic timer, use a different outlet.

Plug another electrical device into the outlet to determine whether the outlet is operating properly.

l The OPERATE light comes on briefly and then goes off. The light

stays off even when the power is switched on again.

Check that the printer’s voltage rating matches the voltage of your electrical outlet. If the voltages do not match, unplug the printer and contact your dealer immediately. Do not reconnect the power cord to an electrical outlet.

Troubleshooting 6-3

Epson ActionPrinter 5000, ActionPrinter 5500 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Unpacking the Printer

Checking the parts

Choosing a Place for the Printer

Assembling the Printer

Removing the protective materials

Installing the ribbon cartridge

Attaching the paper guide

Testing the Printer

Plugging in the printer

Running the self test

Connecting the Printer to Your Computer

Configuring Your Software for the Printer

Choosing from a menu

Selecting a Paper Feeding Method

Setting the paper-release lever

Using Single Sheets

Loading single sheets from the top

Loading single sheets from the front

Using Continuous Paper

Tractor position and available paper paths

Changing tractor positions

Loading continuous paper with the push tractor

Removing continuous paper from the push tractor

Loading continuous paper with the pull tractor

Removing continuous paper from the pull tractor

Switching Between Continuous Paper and Single Sheets

Switching to single sheets

Switching to continuous paper

Printing on Special Paper

Paper-thickness lever

Multi-part forms

Labels

Envelopes

Control Panel

Lights

Buttons

Other control-panel features

DIP Switches

Changing a DIP-switch setting

DIP-switch tables

DIP-switch functions

Micro Feed

Using micro feed

Adjusting the loading position

Tear Off

Tear-off mode

Using the TEAR OFF button

Adjusting the tear-off position

Typestyles

Character fonts

Character spacing

Condensed printing

Data Dump Mode

Cut-Sheet Feeders

Installing a cut-sheet feeder

Loading paper with the single-bin cut-sheet feeder

Loading paper or envelopes with the high-capacity cut-sheet feeder

Assembling the double-bin cut-sheet feeder

Switching between continuous paper and the cut-sheet feeder

Pull Tractor

Interface Cards

Installing an interface card

The C823051/C823061 serial interface card

Cleaning the Printer

Replacing the Ribbon

Transporting the Printer

Problems and Solutions

Power Supply