All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior
written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for
use with these EPSON printers. EPSON is not responsible for any use of this information as applied to other
printers.
Tr a d e m a r k s
EPSON, EPSON Stylus, ESC/P, and Micro Piezo are registered trademarks of SEIKO EPSON
CORPORATION.
DX3, PhotoEnhance, and EPSON Archival are trademarks and EPSON Preferred is a service mark of Epson
America, Inc.
EFI and Fiery are U.S. registered trademarks of Electronics for Imaging, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
disclaims any and all rights in those marks.
their respective owners.
The ENERGY STAR emblem does not represent EPA endorsement of any product or service.
Legal Notices
Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse,
or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the
U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and maintenance instructions.
SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original EPSON Products or EPSON
Approved Products by SEIKO EPSON CORPORATION.
2/01CPD-11338
EPSON
ii
Declaration of Conformity
According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and
Power Supplies used with Class B Personal Computers:
We:EPSON AMERICA, INC.
Located at:MS: 6-43
3840 Kilroy Airport Way
Long Beach, CA 90806-2469
Tel:(562) 290-5254
Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the
FCC rules as a Class B digital device. Each product marketed, is identical to the representative unit tested and
found to be compliant with the standards. Records maintained continue to reflect the equipment being produced
can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as
required by 47CFR §2.909. Operation is subject to the following two conditions: (1) this device may not cause
harmful interference, and (2) this device must accept any interference received, including interference that may
cause undesired operation.
Trade Name:EPSON
Type of Product:Ink Jet Printer
Model:P991A
| iii
iii
iv |
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio or television
reception. However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause interference to radio and television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures.
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
WA R NI N G
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification of this device and may cause interference levels which exceed the limits established by the FCC for
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this
device. If this equipment has more than one interface connector, do not leave cables connected to unused
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to
operate the equipment.
For Canadian Users
This Class B digital apparatus complies with ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Pro 5500 color ink jet printer is the key component in
a revolutionary new digital color printing system. The printer provides
resolutions up to 2880 × 720 dpi using EPSON’s variable size droplet,
MicroPiezo
®
DX3™ print head for unsurpassed image quality. Proprietary
ASICs (application-specific integrated circuits) ensure consistent printing
and color accuracy from job to job.
Six-color EPSON Archival
™
Ink technology gives you photographic images
that will last up to 200 years.* Individual, high-capacity ink cartridges with
auto ink-level detection provide increased productivity, ease of use, and low
per-copy printing costs.
The EPSON Stylus Pro 5500’s media handling flexibility lets you print on a
variety of substrates, from plain papers to professional grade media, from
4 × 6 inches up to 13 × 19 inches, including 200 lb card stock. With a
standard 250-sheet paper tray and optional 250-sheet cassette, you get
uninterrupted performance. With the two manual feed slots you can print
on sheets up to 44 inches long. Fast print speeds let you produce an
8.5 × 11-inch, photo quality print in about 2 minutes, or a 13 × 19-inch
print in about 5 minutes.
Flexible, high-performance driver and RIP choices include:
•
EPSON’s award-winning photographic drivers for Microsoft®
Windows
Macintosh
•
Optional EFI® Fiery® Spark Professional RIP software for the most
demanding PostScript
®
95, 98, Me, Windows NT®4.0, and 2000, and Apple®
®
®
printing on Macintosh or Windows
* Lightfastness rating is based on accelerated testing of prints on special media,
displayed indoors, under glass. Actual print stability will vary according to
image, display conditions, light intensity, humidity, and atmospheric
conditions. EPSON does not guarantee the longevity of prints. For maximum
print life, display all prints under glass or lamination or properly store them.
1
2 | Introduction
Optional Equipment and Software
Your EPSON Stylus Pro 5500 offers these optional upgrades to enhance
your print productivity:
Optional equipment and software
OptionPart number
250-sheet lower paper cassette and trayC813611
Replacement 250-sheet paper trayC813621
™
10/100 BaseT Ethernet
IEEE-1394 FireWire
EFI Fiery Spark Professional RIP softwareTBD
You can purchase optional equipment and software, ink cartridges, paper,
and manuals from EPSON at (800) 873-7766 or visit the EPSON Store
www.epsonstore.com (U.S. sales only). In Canada, please call
(800) 873-7766 for dealer referral.
Type B interface cardC823632A
®
Type B interface cardC823722
™
at
Using This Printer Guide
This Guide contains the following information:
Chapter 1 explains how to unpack and set up the printer, and install the
EPSON printer driver and utilities from your printer software CD-ROM.
Chapter 2 gives instructions for printing on a variety of paper types through
the available paper paths and for using special EPSON media.
Chapter 3 explains how to use the EPSON printer driver for Macintosh.
Chapter 4 explains how to use EPSON printer driver for Windows.
Chapter 5 explains what to do when the printer’s control panel lights
indicate a paper jam or other problem, and how to use the printer’s
monitoring utilities.
Chapter 6 gives instructions for replacing ink cartridges, running print head
cleaning cycles, aligning the print head, and cleaning and transporting the
printer.
2
Introduction | 3
Chapter 7 provides troubleshooting tips and solutions for any printing
problems you may have.
Appendix A provides the technical details on your printer, ink cartridges,
and EPSON media.
An Index is included at the end of the book.
Warnings and Cautions
You’ll find this information throughout this guide:
Warning
Caution
Note
Note
If your iMac is running OS
8.1, you need to update
your operating system
before installing your
printer software.
Warnings must be followed carefully to avoid bodily injury.
Cautions must be observed to avoid damage to your equipment.
Notes contain important information about your printer.
Macintosh System Requirements
To use your printer with a Macintosh in a standalone environment or on a
network, your system should meet the following minimum requirements:
•
For USB connection: Power Macintosh® G3, G4, or iMac™ series
(System 8.5.1 or later)
For IEEE 1394 connection: iMac DV, G3, or G4 series (System 8.6 or
later with FireWire Update 2.1 or later)
For 10/100 BaseT Ethernet connection: iMac, G3, or G4 series (System
7.6.1 or later)
•
256MB of RAM recommended
If your iMac is running OS
8.5.1, Apple recommends
that you install iMac
Update 1.1, available on
the Apple web site.
•
At least 50MB of free hard disk space to install the software and at least
150MB of hard disk space for processing large files
•
Double-speed (2×) CD-ROM drive (quad-speed [4×] or faster
recommended) or DVD drive for installing the printer software
3
4 | Introduction
•
For USB connection: a compliant USB port and a shielded USB “AB”
cable from Series A (computer) to Series B (printer), up to 6.6 ft.
(2 meters) long
For FireWire or network connection: an optional FireWire or Ethernet
interface card (described on page 2) and compatible cable
Note
Using an improperly
shielded USB cable—
especially a cable more
than 6.6 ft. (2 meters)
long—may cause the
printer to malfunction.
Windows System Requirements
To use your printer in either a standalone or peer-to-peer network
environment, your system should include:
•
IBM®-compatible PC with a Pentium® II or higher processor
recommended
•
For parallel connection: Windows 95, 98, Me, NT 4.0, or 2000
For USB connection: USB port equipped PC with Windows 98 (factory
installed), Me, or 2000
For IEEE 1394 connection: FireWire port equipped PC with Windows
Me or 2000
For 10/100 BaseT Ethernet connection: Ethernet equipped PC with
Windows 95, 98, Me, NT 4.0, or 2000
•
256MB of RAM recommended
•
At least 50MB of free hard disk space to install the software and at least
150MB of free hard disk space for processing files (more for large files)
•
Double-speed (2×) CD-ROM drive (quad-speed [4×] or faster
recommended) or DVD drive for installing the printer software
•
For parallel connection: a high-speed, bidirectional, IEEE-1284
compliant parallel cable, 6 to 10 ft. (1.8 to 3 m) long, with a D-SUB,
25-pin, male connector for your computer and a 36-pin, Centronics
compatible connector for the printer
For USB connection: a computer running Windows 98, Me, or 2000
with a Windows compliant USB port and a shielded USB “AB” cable
from Series A (computer) to Series B (printer), up to 6.6 ft. (2 meters)
long.
For FireWire or network connection: an optional FireWire or Ethernet
interface card (described on page 2) and compatible cable
4
®
Introduction | 5
Where To Get Help
EPSON provides telephone support and information on the installation,
configuration, and operation of professional graphics products through the
EPSON Preferred Protection Plan. Dial (888) 377-6611, 6
8
., Pacific Time, Monday through Friday, and 7
P.M
Time, Saturday.
Before you call, make sure you have your Unit ID number, which is
included with the EPSON Preferred Protection Plan information that came
with your printer. You’ll also need your printer serial number and proof of
purchase.
EPSON also provides technical assistance 24 hours a day through the
electronic support services listed in the following table:
ServiceAccess
World Wide WebFrom the Internet, you can reach EPSON’s
Automated Telephone
Services
SM
to
A.M.
to 4
A.M.
Professional Graphics Home Page at
http://prographics.epson.com.
A variety of automated help services are
available 24 hours a day, seven days a week. To
use these services, you must have a touch tone
telephone and call (800) 922-8911.
P.M.
, Pacific
You can purchase ink cartridges, paper, and accessories from EPSON at
(800) 873-7766 or visit the EPSON Store at www.epsonstore.com (U.S.
sales only). In Canada, please call (800) 873-7766 for dealer referral.
ENERGY STAR Compliance
As an ENERGY STAR Partner, EPSON has determined that this product
meets the ENERGY STAR guidelines for energy efficiency.
The EPA ENERGY STAR Office Equipment program is a voluntary
partnership with the computer and office equipment industry to promote
the introduction of energy-efficient personal computers, monitors, printers,
fax machines, and copiers in an effort to reduce air pollution caused by
power generation.
5
6 | Introduction
Important Safety Instructions
Before using your printer, read the following safety instructions to make sure
you use the equipment safely and effectively.
•
Turn off and unplug the printer before cleaning. Clean with a damp
cloth only. Do not spill liquid on the printer.
•
Do not place the printer on an unstable surface or near a radiator or
heating vent.
•
Place the printer on a flat surface. It will not operate properly if it is
tilted or at an angle.
•
Do not block or cover the openings in the printer’s cabinet or insert
objects through the slots.
•
Use only the type of power source indicated on the label.
•
Connect all equipment to properly grounded power outlets. Avoid using
outlets on the same circuit as photocopiers or air control systems that
regularly switch on and off.
•
Place the printer near a wall outlet where the plug can be easily
unplugged.
Placez l’imprimante près d’une prise de contacte où la fiche peut être
débranchée facilement.
•
Do not let the power cord become damaged or frayed.
•
If you use an extension cord, make sure the total ampere rating of the
devices plugged into the extension cord does not exceed the cord’s
ampere rating. Also, make sure the total of all devices plugged into the
wall outlet does not exceed 15 amperes. Use of extension cords is not
recommended.
•
Except as specifically explained in the documentation, do not attempt to
service the printer yourself.
•
Unplug the printer and refer servicing to qualified service personnel
under the following conditions:
If the power cord or plug is damaged; if liquid has entered the printer; if
the equipment has been dropped or the cabinet damaged; if the printer
does not operate normally or exhibits a distinct change in performance.
Adjust only those controls that are covered by the operating instructions.
6
Introduction | 7
Even if you are familiar with other types of printers, be sure to read through
the following list of precautions before operating your ink jet printer:
•
Do not put your hand inside the printer or touch the print head during
printing. Do not move the print head by hand.
•
Under normal circumstances, ink will not leak out of the cartridges. If it
does get on your skin, wash it off with soap and water. If it gets in your
eyes, flush them immediately with water.
•
Keep ink cartridges out of the reach of children and do not drink the
ink.
•
Do not dismantle the ink cartridges or try to refill them. This could
result in damage to the print head.
•
Once you install an ink cartridge, do not remove the cartridge except to
replace it with a new one (or transport the printer).
•
Install the ink cartridge immediately after you remove it from its
package. Leaving the cartridge unpacked for a long time before use may
result in reduced print quality.
•
Do not use an ink cartridge beyond the date printed on the cartridge
carton. For best results, use up the ink cartridges within six months of
installing them.
•
Do not shake an ink cartridge; this can cause leakage.
•
Always turn the printer off using the
button is pressed, the
POperate
POperate
button. When this
light flashes briefly then goes out. Do
not unplug the printer or turn off the power to the outlet until the
POperate
•
Before transporting the printer, make sure the print head is in the far
light is off.
right position and the ink cartridges have been removed.
7
8 | Introduction
8
Chapter 1
Setting Up
the Printer
To set up your EPSON Stylus Pro 5500, you need to unpack it , install the
paper tray(s) and ink cartridges, load paper, and run a printer check. Once
the printer is set up, you need to install the printer driver and utilities from
the printer software CD-ROM and then align the print head. This chapter
covers the following information:
•
Unpacking the printer
•
Installing the optional lower paper cassette
•
Installing the paper tray
•
Installing the ink cartridges
•
Loading paper
•
Running a printer check
•
Connecting the printer to your computer
•
Installing the printer software and configuring it for network use, if
necessary
•
Aligning the print head
Unpacking the Printer
Caution
The printer weighs
approximately 50 lb. Do
not try to lift or carry the
printer alone.
Here’s what is included in the box:
printer
ink cartridges
1
paper size and media type cards
paper tray
1-2 | Setting Up the Printer
Follow these steps to unpack your printer and place it in a safe location:
1. Follow the instructions on the illustrated sheet in the box to remove the
2. Place the printer on a flat, stable surface near a grounded outlet.
3. Leave plenty of room in back to access the manual feed slot and enough
tape and protective materials.
Save all packaging so you can use it if you need to transport the printer
later.
Do not use an outlet controlled by a wall switch or timer, or on the same
circuit as a large appliance. This may disrupt the power, which can erase
the printer’s memory and damage the power supply.
room in front for removing the paper tray.
Note
Also be sure to follow all
the Safety Instructions
beginning on page 6.
4. Do not put the printer:
•
In an area with high temperature or humidity
•
In direct sunlight or dusty conditions
•
Near sources of heat or electromagnetic interference, such as
loudspeakers or cordless telephone base units
If you purchased the optional lower paper cassette, you need to place the
printer on top of it. Follow the instructions in the next section.
Installing the Optional Lower Paper Cassette
The lower paper cassette provides an additional paper source so you can have
two different papers available for printing at all times. If you didn’t purchase
the optional lower cassette, skip to page 1-4 and install the standard paper
tray.
1. Unpack the cassette and paper tray. Follow the illustrated sheet in the
box to remove the tape and protective materials.
2. Place the cassette where you want to use the printer, with the paper tray
slot facing forward.
1-2
Setting Up the Printer | 1-3
Warning
Hold the bottom of the
printer at the depression
on the sides so your
fingers don’t get caught
between the printer and
the cassette.
Warning
Do not try to move the
paper cassette or printer
without securing the
screws; otherwise the
cassette and printer may
come apart and cause
injury.
3. Place your printer on top of the cassette as shown:
4. Attach the printer and cassette using the two screws that come with the
cassette. Use the hexagonal wrench that comes with the cassette to
tighten the screws.
1-3
1-4 | Setting Up the Printer
Warning
If you need to move the
printer after you attach
the cassette, have one
person lift it on each side,
holding the bottom of
the cassette at the
depression.
Installing the Paper Tray
Insert the paper tray into the slots at the front of the printer as shown below:
Caution
don’t touch
the black pad
Be careful not to touch
the black pad at the right
end of the paper tray.
Smudges and dirt on the
pad may cause a paper
feeding problem.
If you installed the lower paper cassette, insert the paper tray that came with
it in the same way.
1-4
Note
The first time you plug in
the printer, the power
supply may cycle the fan
and then turn off. This is
normal operation.
Setting Up the Printer | 1-5
Installing the Ink Cartridges
Always use new ink cartridges. Reinstalling partially empty ink cartridges
prevents the ink counter from accurately indicating the amount of ink
remaining.
Operate
1. Plug in the printer and turn it on by pressing the
Press the button and hold it for a second until the
comes on. The
H
ink out lights flash.
Ink Out
and main paper tray lights come on and all the
P
P
Operate
Operate
button
button.
light
2. Open the left and right ink cartridge compartment doors.
black
cyan/
light cyan
light magenta
yellowmagenta/
1-5
1-6 | Setting Up the Printer
3. Open one of the ink cartridge packages and shake the cartridge gently, as
4. Lift up the ink cartridge clamp for the corresponding ink slot.
Note
You can install the ink
cartridges in any order;
however, each slot can
only hold the specified ink
color.
shown.
Warning
If ink gets on your hands,
wash them thoroughly
with soap and water.
If ink gets in your eyes,
flush them immediately
with water.
To avoid injury, do not
reach into the ink
cartridge compartments.
5. Hold the ink cartridge with the arrow mark face-up and pointing to the
rear of the printer, and fully insert the cartridge into the slot.
1-6
Caution
Never turn off the printer
or open the paper path
cover on the back when
the POperate light is
flashing. However, if the
light is still flashing after
15 minutes and the
printer is not moving or
making noise, you may
turn off the printer.
Setting Up the Printer | 1-7
6. Close the clamp until it clicks into place. The corresponding Hink out
light goes out. Repeat steps 3 through 6 for the other ink cartridges.
7. Make sure all the
H
ink out lights are off, then close the ink
compartment doors. The printer begins charging the advanced ink
delivery system. The
P Operate
light flashes and the printer makes
various sounds.
Charging takes about 6 minutes. Do not turn off the printer or interrupt
this important process or you’ll use up more ink than necessary. The
P Operate
light stops flashing when the ink charging process is finished.
Note
See Chapter 2 for
instructions on using the
manual feed slots.
Loading Paper
Your EPSON Stylus Pro 5500 printer has four paper paths: one for the
standard paper tray, one for the optional lower paper cassette, and two for
the manual feed slots.
Follow these steps to load paper in one of the paper trays:
1. Pull the paper tray out until you feel some resistance. You can also pull
the tray all the way out of the printer to load paper.
1-7
1-8 | Setting Up the Printer
2. Lift off the paper tray cover and raise the paper guide roller.
3. Slide the switch to the roller position that matches the paper size you’re
loading.
roller switch
4. If you’re using legal-size or larger paper, release the extension locks and
pull out the paper tray extension completely.
1-8
Setting Up the Printer | 1-9
5. Slide both edge guides out as far as they will go.
6. Fan a stack of paper and then even the edges.
Note
Make sure the paper is
loaded printable side
down and the stack lies
flat on the bottom of
the tray.
7. Load the stack of paper with the printable surface down and the right
edge of the paper resting against the right side of the paper tray.
Don’t load paper above the arrow mark inside the left edge guide.
1-9
1-10 | Setting Up the Printer
8. Slide the edge guides against the paper stack.
9. Close the paper guide roller.
10. Replace the paper tray cover. (If you pulled out the paper tray extension,
slide out the cover extension before you replace the cover.)
paper tray
cover extension
1-10
Setting Up the Printer | 1-11
Note
When you set the paper
size and media type
levers, you should also
use the paper size and
media type cards to
identify the paper loaded
in the tray. The cards let
users know what’s in the
printer at a glance, and
prevent anyone from
inadvertently changing
the lever settings. See
Chapter 2 for more
information about using
the cards.
11. Push in the paper tray until it meets resistance. The
Paper Out
light
goes out.
12. Set the paper size and media type levers for the paper you’re using.
For letter-size Archival Matte Paper, set the levers as follows:
•
Paper size: LTR
•
Media type: Archival Matte Paper
The levers don’t directly affect print quality, but they allow your
software to verify that the print settings for a job are correct for the
paper you’re using. For more information about the levers, see
Chapter 2.
media type leverpaper size lever
1-11
1-12 | Setting Up the Printer
Running a Printer Check
You can use the printer check to make sure that your printer is operating
correctly before you connect it to your computer.
1. Turn off the printer.
2. Make sure letter-size (or larger) paper is loaded in the main paper tray.
3. Hold down the
Reset
button and press the
on the printer. Release the buttons when the
P
P
Operate
Operate
button to turn
light begins
flashing.
press to run a
printer check
After a few moments, the printer prints one page showing the version of
your printer’s ROM, a nozzle check pattern, and the printer’s default
settings, as shown below:
4. Press the
Operate
P
5. Check the printout.
•
If the printout looks like the example above, your printer is
operating correctly.
1-12
button to turn off the printer.
Setting Up the Printer | 1-13
•
If the pattern has missing segments, as in the following example,
your printer may have a clogged ink nozzle. Run a cleaning cycle as
described on page 6-1.
•
If nothing prints at all, make sure your ink cartridges are correctly
installed. Then run a cleaning cycle, as described on page 6-1.
Connecting the Printer to Your Computer
Note
Check the system
requirements on page 3
(Macintosh) or page 4
(Windows) before
connecting your printer to
make sure your system
meets or exceeds the
minimum requirements.
You can connect the printer to your computer using one of three different
interfaces, depending on your system:
•
USB interface (for Windows 98, Me, 2000, and Macintosh)
•
Parallel interface (for Windows)
•
Optional interface card (for printing on a FireWire interface or a
network; see page 2 for a list of the available cards)
1-13
1-14 | Setting Up the Printer
Note
The EPSON Printer Port
and DMA transfer
features (Windows 95,
98, or Me only) of the
EPSON printer driver are
available only with a
parallel interface
connection.
If you’re using a USB hub,
connect the printer’s
cable to the first tier of
the hub or you may
experience
communication errors. If
the printer doesn’t work
with the hub, connect it
directly to a USB port on
your computer.
Connecting to the USB Port
To connect the printer to a USB port, you need a standard shielded USB
cable. Follow the steps below to connect the printer to your computer.
1. Make sure both the printer and your computer are turned off.
2. Connect the square end of the USB cable to your printer’s USB port.
3. Connect the flat end of the cable to your computer’s USB port or a first
tier USB hub.
Now follow the steps in “Installing Printer Software for Windows” on
page 1-18 or “Installing Printer Software for Macintosh” on page 1-19 to
install the printer driver and utilities on your system.
1-14
Setting Up the Printer | 1-15
Connecting to a Parallel Port (Windows Only)
To use the printer’s built-in parallel interface, you need a shielded,
bidirectional, parallel cable. Follow the steps below to connect the printer to
your computer.
1. Make sure both the printer and your computer are turned off.
2. Connect the larger end of the parallel cable to your printer’s parallel
port. Then secure it with the wire clips. If your cable has a ground wire,
connect it to the ground connector beside the printer’s parallel interface
connector.
Note
If your computer has
multiple parallel ports,
connect your printer to
the built-in one (LPT1). To
use a different port, see
your Windows Help for
instructions.
To set up the EPSON
Printer Port and DMA
transfer mode for your
parallel port, see
page 6-11.
3. Connect the other end of the cable to your computer’s parallel port and
secure it as necessary.
4. If you connected your printer to a computer that requires ECP mode for
parallel devices, you need to turn on the printer’s ECP mode.
Hold down the
Operate
P
Reset
button to turn on the printer. The
tray lights start flashing. Press the
light comes on. Then press the
and
Cleaning
Reset
Operate
P
buttons, then press the
Operate
P
button until the
H black ink out
button to turn off the
and paper
printer. (If you later need to turn off ECP mode, follow steps above, but
hold down the
Reset
button until the
H cyan ink out light comes on
instead.)
Now follow the steps in “Installing Printer Software for Windows” on
page 1-18 to install the printer driver and utilities.
1-15
1-16 | Setting Up the Printer
Connecting to an Optional Interface Card
Note
Before you install an
optional interface card,
see the documentation
that comes with the card
for setup information.
Caution
Don’t install the interface
card when the printer is
connected to an electrical
outlet. Doing so may
damage the printer.
The optional interface cards listed below let you use your printer on a
FireWire interface or a network. The Ethernet card automatically detects the
protocols on your network, so you can print from Windows 95, 98, Me,
2000, or NT 4.0, or a Macintosh on an AppleTalk network.
The following optional interface cards are available:
Interface cardPart number
10/100 BaseT Ethernet Type B interface cardC823632A
IEEE-1394 FireWire Type B interface cardC823722
To install an optional interface card, follow these steps:
1. Turn off the printer and unplug the power cord from the electrical
outlet.
2. Disconnect any interface cables, if necessary.
3. Set any DIP switches and jumpers on the card, if necessary. See the
interface card’s documentation for details.
4. Use a Phillips screwdriver to remove the two screws securing the
optional interface cover, then lift off the cover. Keep the screws so you
can use them if you remove the interface card and replace the cover.
1-16
Setting Up the Printer | 1-17
5. Slide the interface card along the slots inside the interface compartment.
Push it in firmly to fully insert the connector at the rear of the interface
card into the printer’s internal socket.
6. Secure the interface card with the two screws included with the card.
Note
To remove an interface
card, follow the steps in
the reverse order.
7. Connect a compatible interface cable to the interface card and to your
computer. If the cable has a ground wire, secure it as shown.
8. Plug in the printer’s power cord.
Now follow the steps in “Installing Printer Software for Windows” on
page 1-18 or “Installing Printer Software for Macintosh” on page 1-19 to
install the printer driver and utilities on your system.
If you use your printer on a network, also see “Setting Up Your Printer on a
Network” on page 1-21 for additional instructions.
1-17
1-18 | Setting Up the Printer
Installing Printer Software for Windows
Note
If you’ll be using the
optional RIP software
drivers to control your
printer instead, see the
documentation on the RIP
software CD-ROM for
instructions on installing
and using the software.
After connecting the printer to your computer, you need to install the
printer driver and utilities included on your printer software CD-ROM.
Follow these steps:
1. Make sure your printer is turned off.
2. Turn on your computer and start Windows. If the New Hardware
Found screen or Add New Hardware Wizard appears, click
Cancel
.
3. Insert the printer software CD-ROM in a CD-ROM or DVD drive.
After a moment, this dialog box appears:
click here
then click
here
Note
If you’re using Windows
2000 and connected your
printer with a parallel
cable or network interface
card, click the Stop Searching button at
step 6 and go to step 7.
4. Click
5. Click
Install Printer Driver
OK
in the next window to start printer software installation. You
, then click the icon.
see windows opening on your screen during driver installation. On
Windows 95 and NT, the Status Monitor 3 utility is also installed now.
6. Windows 95 or NT: Turn on your printer and go to step 7.
Windows 98, Me, or 2000: You see a window asking you to turn on
your printer. Press the
Operate
P
button until the
Operate
P
comes on. After a few moments, the software configures your printer
port and installs the Status Monitor 3 utility.
1-18
light
Setting Up the Printer | 1-19
7. When you see a message informing you that installation is complete,
OK
click
.
8. Click the icon to exit the installer.
9. If you’re using Windows 95 or NT, or if the final installation
completion screen asked you to do so, restart your computer now.
If you’ll be using your printer on a network, see “Setting Up Your Printer on
a Network” on page 1-21 for configuration instructions.
For instructions on using your printer software, see Chapter 4.
Installing Printer Software for Macintosh
After connecting the printer to your Macintosh, you need to install the
printer driver and utilities included on your printer software CD-ROM.
Follow these steps:
Caution
Turn off all virus
protection programs
before you install your
printer software.
1. Turn on your Macintosh and your printer.
2. Insert the printer software CD-ROM in a CD-ROM or DVD drive.
Double-click the
3. Double-click the
Then double-click the
4. At the first screen, click
5. Click the
Install
EPSON
Printer Driver Installer
button, then click
CD-ROM icon to open its window.
Stylus Pro 5500 Installer
Continue. The following dialog box appears:
Continue
folder icon to open the folder.
icon inside it.
on the next screen.
1-19
1-20 | Setting Up the Printer
6. Select the default paper size you want the printer software to use and
click
7. When you see a message informing you that installation is complete,
click
OK
.
Restart
to restart your computer.
8. After your Macintosh restarts, select
Chooser
from the Apple menu.
If you’re going to be sharing the printer on an AppleTalk network, skip
the rest of these steps. Instead see “Setting Up on a Macintosh Network”
on page 1-24 to finish configuring the printer.
9. Click the
SPro 5500
icon, then click the icon for the USB port your
printer is connected to.
10. Select the appropriate
Background Printing
radio button to turn
background printing on or off.
With background printing on, you can use your Macintosh while it is
preparing a document for printing and use the EPSON Monitor3 utility
to manage print jobs.
11. Close the Chooser.
For instructions on using your printer software, see Chapter 3.
1-20
Setting Up the Printer | 1-21
Setting Up Your Printer on a Network
Follow the steps in the appropriate section to configure your computers to
use the printer on a network:
•
“Setting Up on a Windows 95, 98, or Me Network” below
•
“Setting Up on a Windows NT 4.0 or Windows 2000 Network” on
page 1-23
•
“Setting Up on a Macintosh Network” on page 1-24
Setting Up on a Windows 95, 98, or Me Network
Note
This section tells you how
to configure your printer
as a shared printer on a
network. To connect your
printer directly to a
network without setting it
up as a shared printer,
consult your network
administrator.
Note
If you see a dialog box
requesting the
Windows 95, 98, or Me
CD-ROM, insert the
CD-ROM and follow the
screen prompts. If you
see a message
requesting you to restart
your computer, do so.
Then continue with
step 6.
This section tells you how to set up your printer so that computers on the
network can share it. First configure the host computer (the computer to
which you connected the printer) to share the printer, then configure the
client computers to connect to it.
Configuring the Host Computer
Perform these steps on the computer to which you connected the printer:
1. Click
Start
, point to
2. Double-click the
3. Click the
4. Select the
File and Print Sharing
I want to be able to allow others to print to my printer(s)
check box and click
5. In the Network window, click
Settings
Network
OK
.
, then click
icon.
OK
Control Panel
.
button. You see this dialog box:
.
1-21
1-22 | Setting Up the Printer
6. In the Control Panel, double-click
7. Select your printer, then choose
click
Shared As
OK
.
, enter the printer information as needed, then
8. Select
Printers
Sharing
.
on the File menu.
Configuring the Client Computers
Perform these steps on every computer that will need to access the printer:
1. Click
Start
, point to
2. Double-click the
3. The Add Printer Wizard screen appears. Click
4. Click
Network printer
Settings
Add Printer
, then click
, and click
icon.
Next
Printers
.
Next
.
.
5. Click
Browse
.
6. Double-click the icon of the host computer (directly connected to the
printer). Then click the printer’s icon.
7. Click
OK
and follow the messages on the screen to complete
configuration.
For instructions on using your printer software, see Chapter 4.
1-22
Setting Up the Printer | 1-23
Setting Up on a Windows NT 4.0 or Windows 2000
Network
Note
This section tells you how
to configure your printer
as a shared printer on a
small network. To
connect your printer
directly to a network
without setting it up as a
shared printer, or to set it
up for sharing on a large
network, consult your
network administrator.
In step 3, don’t choose
any drivers from the
Alternate Drivers list.
This section tells you how to set up your printer so that computers on the
network can share it. First install the printer software on every computer that
will need to access the printer, as described on page 1-18.
Then configure the host computer (the computer to which you connected
the printer) to share the printer, and configure the client computers to
connect to it.
Configuring the Host Computer
Perform these steps on the computer to which you connected the printer:
1. Click
Start
, point to
2. Select your printer icon, then select
3. Click the
Shared
Settings
, and click
(Windows NT) or
Printers
Sharing
Shared as
.
from the File menu.
(Windows 2000)
button and enter a share name for the printer.
4. Click
OK
.
Configuring the Client Computers
Perform these steps on every computer that will need to access the printer:
1. Click
Start
, point to
Settings
, and click
2. Right-click your printer icon, then click
3. Click the
4. Select
Local Port
Ports
tab, then click
, then click
Add Port
New Port
appears:
1-23
Printers
Properties
.
.
.
. The following dialog box
1-24 | Setting Up the Printer
5. In the text box, type the appropriate information for your system using
the syntax below, then click
\\name of computer connected to the printer\name of the shared printer
6. In the Printer Ports dialog box, click
7. On the Ports screen, make sure the new port is added and its checkbox is
selected. Then click
For instructions on using your printer software, see Chapter 4.
Setting Up on a Macintosh Network
OK
OK
:
Close
.
.
Note
This section tells you how
to configure your printer
as a shared printer on a
network. To connect your
printer directly to a
network without setting it
up as a shared printer,
consult your network
administrator.
This section tells you how to set up the printer as a shared printer on an
AppleTalk network. First install the printer software on every computer that
will need to access the printer, as described on page 1-19.
Then configure the host Macintosh (the computer to which you connected
the printer) to share the printer, and configure the client Macintosh
computers to connect to it, as described in the next two sections.
Configuring the Host Macintosh
Perform these steps on the Macintosh to which you connected the printer:
1. Turn on the printer.
2. Select
Chooser
from the Apple menu. Then click the
and the icon for the USB port your printer is connected to.
SPro 5500
icon
1-24
Setting Up the Printer | 1-25
3. Click the
4. Click the
Setup
button. The following dialog box appears:
Share this Printer
checkbox, then type a name for the printer
and password information as needed.
5. Click
OK
. The name of the shared printer appears in the port list in the
Chooser.
6. Close the Chooser.
Configuring the Client Macintosh Computers
Perform these steps on every Macintosh that will need to access the printer:
1. Select
Chooser
from the Apple menu. Then click the
and select the shared printer name on the right. You can only select from
the printers connected to your current AppleTalk zone.
SPro 5500
icon
1-25
1-26 | Setting Up the Printer
2. If you’re prompted for a password, enter the password for the printer
and click
OK
.
3. Select the appropriate
Background Printing
radio button to turn
background printing on or off.
4. Close the Chooser.
For instructions on using your printer software, see Chapter 3.
Aligning the Print Head
Before you use the printer, you should align the print head to ensure
accurate, clean printouts. Load several sheets of one of these types of paper,
letter-size or larger, in the main paper tray:
•
Archival Matte Paper
•
Premium Glossy Photo Paper, or
•
Professional Glossy Paper
There are two ways to align the print head:
•
Using the Print Head Alignment utility in your printer software, as
described below (not available if you’re accessing the printer over a
network)
•
Using the printer’s control panel buttons, as described on page 6-7
Running the Print Head Alignment Utility
1. Make sure the printer is turned on but not printing, and the paper
described above is loaded in the main paper tray.
2. If you have an application running, access the printer settings dialog box
as described on page 3-2 (Macintosh) or page 4-1 (Windows).
Or, with Windows, click
Right-click the
Properties
NT), or
EPSON Stylus Pro 5500
(Windows 95, 98, or Me),
Printing Preferences
1-26
Start
, point to
(Windows 2000).
Settings
, and select
printer icon. Then select
Document Defaults
(Windows
Printers
.
Setting Up the Printer | 1-27
3. Macintosh: Click the utility button.
Note
Windows: Click the
4. Click the
Print Head Alignment button.
Utility
tab.
5. Follow the instructions on the screen to print a test page. Printing takes
several minutes. You see this window:
You may want to check
the alignment patterns
using a standard 8X loupe
so they’re easier to see.
You’ll probably need to
align the print head at
least twice when you first
set up the printer.
6. On the printed page, select the pattern that shows the two vertical lines
most precisely printed on top of each other. Select one pattern each for
rows 1, 2, and 3. Then enter the number of the best pattern for each row
in the corresponding boxes on the screen.
7. Click
Realignment
to print another test page. Make sure the pattern
numbered 8 in each row is the best aligned. If not, repeat steps 6 and 7.
8. When you’re finished, click
Finish
.
1-27
1-28 | Setting Up the Printer
1-28
Chapter 2:
Printing on
Various
Papers
Your EPSON Stylus Pro 5500 prints on a variety of substrates, from plain
paper to high-quality matte and glossy media. With four paths to choose
from (if you have the optional lower cassette), you can use paper sizes from
4 × 6 inches to 13 × 19 inches. The straight-through rear manual feed slot
lets you print on stock up to 200 lb and sheets up to 44 inches long.
This chapter includes instructions for the following:
•
Selecting a paper path
•
Using the paper trays
•
Using the front manual feed slot
•
Using the rear manual feed slot
•
Printing on EPSON media
•
Clearing paper jams
Selecting a Paper Path
You can use the 250-sheet auto feed paper trays for the letter-size or larger
papers you print on most often. The front manual slot gives you a
convenient way to feed individual Executive-size or larger sheets. The rear
manual slot provides a straight-through paper path for papers of all sizes and
weights, up to 44 inches long.
The following illustrations show the paper paths available:
Standard paper tray:
Optional lower paper tray:
Front manual feed slot:
Rear manual feed slot:
1
2-2 | Printing on Various Papers
The following table indicates the paper sizes you can print from the four
paper paths:
Paper sizes and paper paths
Standard paper
Paper size
Half letter/A5 or less——— OK
Executive (7.5 ×
Letter/A4OKOKOKOK
Letter/A4 landscapeOKOKOKOK
LegalOKOKOKOK
Ledger/tabloid/A3/B
(11 ×
17 in.)
Super A3/B (13 ×
Panoramic, banner, or paper
longer than 19 in.
10 in.)——OKOK
19 in.)OKOKOKOK
tray
OKOKOKOK
——— OK
Optional lower
paper tray
Front manual slot Rear manual slot
Using the Standard and Optional Paper Trays
You can use these trays for most sizes of paper up to 13 × 19 inches.
However, the trays can’t handle paper shorter than 11 inches (letter-size).
To determine how many sheets of your paper type you can load in the paper
Note
trays, see page 2-3.
You can disable
verification by setting the
levers to Other.
However, the purpose of
paper size and media type
verification is to help you
avoid printing errors, and
you should take
advantage of this help
whenever possible.
When you load paper in either of the trays, you need to set the paper size
and media type levers to match the paper you’re using, as described on
page 2-4. This allows your software to verify that the print settings for a
project are correct for the paper you’re using. If the print settings don’t
match the lever settings, you’ll get an error message, and your job won’t
print. This can save you both time and money by making sure you don’t
accidently print with the wrong settings.
2-2
Printing on Various Papers | 2-3
Note
You can’t load Watercolor
Paper - Radiant White or
card stock in the paper
trays. Use the rear
manual feed slot only.
For more information
about EPSON media, see
page 2-9.
Paper Tray Loading Capacities and Guidelines
The loading capacity of the paper trays depends on the type of paper you’re
loading. Use this table to determine the number of sheets you can load:
Paper typePaper tray capacityAdditional information
Archival Matte Paper50 (A4 or letter size)
20 (A3 or Super A3/B
size)
Premium Glossy Photo
Paper
Professional Glossy
Paper
Premium Luster Photo
Paper
Plain paper250Use the rear manual
20—
20—
20—
When you’re loading the paper trays, follow these guidelines:
•
Don’t touch the printable surface of the paper. Fingerprints may affect
print quality.
Use the support sheet
packed with the paper
feed slot for paper
smaller than letter size
•
Keep unused media in its packaging and store it in a cool, dry place to
avoid a decline in quality. Avoid storing media or printouts where they
will be exposed to high temperature, humidity, or direct sunlight.
•
Place the printable side of the paper face-down in the tray. If you’re
using preprinted paper, such as letterhead or forms, load it with the top
edge leading into the printer.
•
Some EPSON special media have cut corners to help you determine the
correct loading position for the paper path you are using:
Paper tray and front manual feed slot:
Rear manual feed slot:
2-3
2-4 | Printing on Various Papers
•
Load paper before you send your print job. If the paper runs out during
a print job, you can have the printer automatically switch to the other
tray. (The paper size and media type levers must be set the same for both
trays, or the levers must be set to
section for instructions.)
•
Always choose the correct Media Type setting in your printer software
before you send your print job.
Other
on the lower tray. See the next
Note
For any papers not on this
list, set the lever to
Other.
•
Press the
•
To keep your printouts looking their best, store them in a resealable
Eject/Continue
button if you need to remove a sheet of paper.
plastic bag or other airtight covering.
Setting the Paper Tray Levers
For best printing results, you need to set the media type and paper size levers
correctly when you load paper. You should also use the media type and
paper size cards to identify the paper loaded in each tray. This helps all users
to be aware of what’s in the printer at a glance, and also prevents anyone
from inadvertently changing the lever positions.
The following table identifies the media type settings for EPSON media and
similar papers:
Media type lever settings
PaperMedia type lever setting
Plain paperPlain Paper
Archival Matte PaperArchival Matte Paper
Premium Glossy Photo PaperPremium Semigloss Photo Paper
Professional Glossy PaperGlossy Paper - Photo Weight
Premium Luster Photo PaperPremium Luster Photo Paper
Use only if ink smearsThick Paper
Use for unlisted papersOther
2-4
Printing on Various Papers | 2-5
The following table identifies the paper size lever settings:
Paper size lever settings
Media sizePaper size lever setting
13 × 19 in.Super A3/B
297 × 420 mmA3
Ledger/tabloid/11 × 17 in.LGR
Legal/11 × 14 in.LGL
210 × 297 mmA4
Letter/8.5 × 11 in.LTR
No. 10/DL/C5/C6 envelopesOther
Any other sizeOther
1. Load the paper following the instructions on page 1-7.
The trays can hold 250 sheets of plain paper (24 lb bond, for example).
Follow the guidelines for tray capacities on page 2-3 when you use
EPSON media or similar papers.
2. Set the media type and paper size levers according to the guidelines in
the tables above.
3. Find the paper size and media type cards for the paper you loaded, open
the clear plastic covers above the levers, and insert the cards.
storage
pocket
paper size
media type
If you change the paper type and/or paper size in a tray, be sure you change
the lever settings and cards. Store unused cards in the pocket behind the left
card slot.
2-5
2-6 | Printing on Various Papers
Loading Paper in the Optional Lower Tray
Note
If you use paper longer
than letter size in the
lower tray, pull out the
tray and cover extensions
of the upper paper tray,
so your printouts will be
supported when they
come out of the printer.
Always pull the paper tray completely out of the lower paper cassette before
you insert paper.
To print on paper in the lower tray, select
Select
in your printer software before you send the print job.
Paper Tray (Lower)
or
Auto
Using the Front Manual Feed Slot
You can load one sheet at a time, with the printable side face-down.
1. Make sure the printer is turned on.
2. If you’re using paper longer than legal size, remove the paper tray cover,
then pull out the paper tray extension.
2-6
Printing on Various Papers | 2-7
3. Pull out the cover extension and place the cover back on the paper tray.
4. Align the right edge of the paper with the right edge guide and insert the
paper in the slot until it meets resistance.
The printer automatically feeds the paper, and it starts printing when it
receives a print job.
If the sheet doesn’t eject completely, press the
Eject/Continue
button.
Using the Rear Manual Feed Slot
Use this slot when you need a straight-through paper path. You can feed
papers of all sizes and weights (up to 44 inches long and up to 200 lb)
through the rear manual slot, one sheet at a time, printable side face-up.
1. Make sure the printer is turned on.
2. If you’re using paper longer than legal size, remove the paper tray cover,
then pull out the paper tray extension.
2-7
2-8 | Printing on Various Papers
3. Pull out the cover extension and place the cover back on the paper tray.
4. Open the rear manual slot cover.
5. Slide the edge guide to match your paper size.
Note
If you’re using long or
heavy paper, you may
need to hold the sheet
until the printer starts to
feed it.
edge guide
6. Align the right edge of the paper with the edge guide and insert the
paper in the slot, printable side up, until it meets resistance.
The printer automatically feeds the paper, and it starts printing when it
receives a print job. If the sheet doesn’t eject completely, press the
Eject/Continue
button.
2-8
Product codes for EPSON papers
Printing on Various Papers | 2-9
Selecting EPSON Paper
You can use many types of coated, glossy, and other papers with your
EPSON Stylus Pro 5500. EPSON media, which is specially formulated for
the inks used in your printer, ensure high-quality results.
The following table lists the product codes for the available sizes of EPSON
paper. The name on the paper package may be different from the name
shown in this table; use the product code to identify the paper.
Premium
Archival
Available sizes
LetterS041341S041286S041456—S041405
A3 (297 × 420 mm)S041343S041288—— S041406
Super A3/B (13 × 19 in.)S041339S041289—S041351S041407
8.3 in. × 32 ft roll (cut to
lengths up to 44 inches)
13 in. × 32 ft roll (cut to
lengths up to 44 inches)
Matte Paper
—S041376——S041408
—S041378——S041409
Glossy Photo
Paper
Professional
Glossy Paper
Watercolor
Paper - Radiant
White
Premium
Luster Paper
EPSON also provides other specialty media for ink jet printers. For more
information, call EPSON at (800) 873-7766 or visit the EPSON Store at
www.epsonstore.com (U.S. sales only). In Canada, please call
(800) 873-7766 for dealer referral.
2-9
2-10 | Printing on Various Papers
Clearing Paper Jams
Paper Out
If the
panel are flashing, you have a paper jam. Follow as many of the steps below
as necessary to clear the paper path.
light and all three paper lights on the printer’s control
Warning
Never reach into the printer
when it is turned on.
Remove paper carefully to
avoid damaging any of the
cables.
1. Turn off the printer.
2. Remove the upper paper tray and check for jammed paper.
3. Gently pull out the jammed paper.
If it comes out, replace the paper tray, turn the printer back on, and
press the
Eject/Continue
button to make sure paper is feeding properly.
If you can’t get the jammed paper out, turn off the printer and continue
following these steps.
4. If your printer has the lower paper cassette installed, remove the lower
paper tray and check the inside of the paper cassette for jammed paper.
2-10
Printing on Various Papers | 2-11
5. Open the rear manual feed cover.
6. Pull on the manual feed cover to open the paper path cover, and if
necessary, open the paper guide inside.
paper guide
paper path cover
7. Gently pull out the jammed paper.
If the jammed paper comes out, close the paper path cover, replace the
paper tray, turn the printer back on, and press the
Eject/Continue
button to make sure paper is feeding properly.
If you can’t get the jammed paper out, turn off the printer and follow
the next step.
2-11
2-12 | Printing on Various Papers
8. Open the printer cover. Gently pull out the jammed paper.
9. Replace the paper trays, close the covers, and turn the printer back on.
Then press the
properly.
Eject/Continue
button to make sure paper is feeding
2-12
Chapter 3:
Printing with
EPSON Drivers
for Macintosh
The EPSON Stylus Pro 5500 comes with drivers that let you use the printer
in non-PostScript mode and utilities that allow you to manage background
®
printing jobs. ICC profiles for ColorSync
3.0 are included, so you can use
the advanced color management features of your applications or the driver
itself.
This chapter covers the following information:
•
Choosing page setup options
•
Choosing basic print options
•
Choosing advanced print options
•
Managing print jobs
Choosing Page Setup Options
Note
If you need more
information about print
options, you can click
the
dialog box.
button on any
Follow these steps to choose Page Setup options for your print job:
1. Start an application, open a document, and choose
Page Setup
the File menu. You see the page setup dialog box:
2. From the
Paper Size
list, select the size of your paper. (For paper size
equivalents in inches, see page A-1).
If your size is not listed, click the
Customize
button. Then enter the
size in hundredths of an inch (or centimeters).
from
click if your
paper size
is not listed
1
3-2 | Printing with EPSON Drivers for Macintosh
Note
If you need more
information about print
options, you can click
the
dialog box.
button on any
3. Select the way you want the printer to load paper from the
Source
list.
Paper
•Auto Select
Lets the printer select which paper tray to load from.
•Paper Tray
Loads paper only from the main paper tray.
•Paper Tray (Lower)
(only appears if installed)
Loads paper only from the lower paper tray.
•Manual Feed
(only appears if paper is loaded in a manual feed slot)
Loads paper only from the manual feed slot containing paper.
4. Make the settings you want for
Reduce or Enlarge
, and
5. After making your settings, click
Orientation, Rotate by 180 degrees,
Printable Area
OK
.
.
Choosing Basic Print Options
Once you have selected your Page Setup options, you need to select your
printing options. The EPSON driver offers automatic settings that optimize
print quality and speed when you’re using EPSON media. You can also
choose advanced settings for more control over your printer and color
management options, as described on page 3-5.
Follow these steps to make basic settings for automatic printer adjustments:
1. Choose
the following appears:
Print
from the File menu of your application. A dialog box like
this box shows you
the current settings,
but you can’t change
them from here
these settings
appear if you’re
using Photoshop
see page 3-3 for
more information
®
5;
3-2
Printing with EPSON Drivers for Macintosh | 3-3
Note
You can also create your
own settings and add
them to this list. See
page 3-7 for more
information.
2. Choose the number of
Copies
and indicate which
Pages
print.
3. Select a
Media Type
setting appropriate for the media you’re printing
on, as listed in “Selecting the Correct Media Type” on page 3-4.
4. Select
5. Set the
•
Click
Color
Mode
Black
or
ink.
option as follows:
Automatic
to have the printer driver analyze the contents of
your image or file and make the appropriate printing adjustments. If
Quality/Speed
a
slider appears in the Mode box, set it according to
the priorities of your print job. (Depending on the Media Type
setting, this slider may not appear.)
•
PhotoEnhance
Click
to choose from a number of settings designed
for low-resolution photographs:
Focus,
and
Sepia
. You can also select
Standard, People, Nature, Soft
Digital Camera Correction
to correct noise and other flaws common to digital camera images.
•
Click
Custom
, then choose one of the print job types from the
custom settings list, as described below.
Custom print job settings
SettingUsage
Advanced
Photo
Text/GraphIntensifies colors and lightens the midtones and
ColorSyncAdjusts colors based on your printer’s ICC profile,
Prevents the misprinting of ink dots that may occur
because of the movement of the print head and
paper. Available only with certain media types.
highlights. Best for print jobs with nonphotographic images.
using the perceptual rendering intent. To change
the Rendering Intent setting, see “Choosing
Advanced Print Options” on page 3-5.
you want to
6. If you’re using Photoshop 5.0 or later, you’ll see settings for
Printer Color Management
For standard RGB images, use
Printer Color Management
sure
in your dialog box.
RGB Color
for the
Space
setting. Make
is checked if you’re using ColorSync
(otherwise, this setting doesn’t matter).
3-3
Space
and
3-4 | Printing with EPSON Drivers for Macintosh
Note
For a description of the
available settings, click
the help button.
7. Choose from the following buttons to access additional features:
•
Click to access the printer monitoring and maintenance utilities.
See page 3-8 or Chapter 6 for more information.
•
Click if you want to reduce or enlarge your image, print a
watermark, select a multiple page option, or use the
Reverse Page Order
•
Click to turn on background printing. This lets you work on
settings.
Collate
or
your Macintosh while you’re printing and use the Monitor3 utility.
See page 3-8 for more information.
•
Click to check your ink levels.
•
Click and then click the
Preview
button to see a preview of
your printed image.
8. When you’re finished choosing print options, click
Print.
Selecting the Correct Media Type
The following table lists the settings designed to produce the best prints on
EPSON media:
Note
Check the EPSON web
site (http://prographics.
epson.com) or your
authorized EPSON dealer
for new papers and other
media that may be
available. Some media
may not be available in
your location.
Product nameMedia Type setting
Archival Matte PaperArchival Matte Paper
Premium Glossy Photo PaperPremium Semigloss Photo Paper
Professional Glossy PaperProfessional Glossy Paper
Watercolor Paper - Radiant WhiteWatercolor Paper - Radiant White
Premium Luster Photo PaperPremium Luster Photo Paper
Plain paperPlain Paper
If the paper or other material you’re using is not listed in the table, check the
instructions included with the paper. If you’re using a non-EPSON printing
material, choose the closest setting. You may have to experiment with
different settings to determine which one is best for the media you’re using.
3-4
Printing with EPSON Drivers for Macintosh | 3-5
Choosing Advanced Print Options
The advanced print options give you complete control over printing. Use
these settings to experiment or to fine-tune a range of options to meet your
individual needs. Follow these steps to print with advanced settings:
1. Follow steps 1 through 4 beginning on page 3-2.
2. Click
Custom,
then click the
Advanced
screen. You see this dialog box:
3. If necessary, you can change your
4. Choose one of the following
Media Type
the
•Economy
setting):
Print Quality
To save ink
•Fine - 720dpi
For drafts and everyday printing
button that appears on the
Media Type
settings (these are limited by
and
each of these
configurations
gives you
different
options on the
lower part of
the screen
Ink
settings.
•Superfine - 1440dpi
For high-quality charts and graphs
•Photo - 1440dpi
For high-quality photos
•Photo - 2880dpi
For the highest quality photos
Choose lower quality for faster printing or
quality.
3-5
Photo - 2880dpi
for best
3-6 | Printing with EPSON Drivers for Macintosh
5. Choose any of the following:
•MicroWeave
This setting eliminates unwanted banding effects and is
automatically selected for all media types.
•High Speed
For fast, bidirectional printing. If vertical lines in your printout are
misaligned when you use the
turn it off or align the print head (as described on page 6-7).
•Flip Horizontal
For printing a mirror image of your file.
•Finest Detail
This setting prints text, solid graphics, and line art with the sharpest
edges. It is automatically selected for all media types except
at the
Fine - 720dpi
Paper
6. Choose one of the following Color Management configurations:
High Speed
Economy
or
setting, you may need to
Plain
Print Quality setting.
Note
Color Controls are most
effective with RGB files.
•Color Controls
Lets you specify individual values for adjusting brightness, contrast,
saturation, and CMY inks, or choose from the three Color
Adjustment modes. You can also choose from three Gamma
settings, which control image contrast by modifying the midtones
and midlevel grays. For descriptions of the available settings, see the
table on page 3-7.
•PhotoEnhance4
Lets you see a sample image that reflects the photographic tone and
special effect settings you choose. See the table on page 3-7 for a
description of the available settings.
•ColorSync
Lets you select from three Rendering Intent settings for mapping
colors to your printer’s
Epson Standard
profile, created specifically
for your printer. Don’t select any other printer profile you may have
on your system. See page 3-8 for a list of the available settings.
•No Color Adjustment
Disables color management in the printer driver. Choose this mode
if you want to use a standalone color management module.
3-6
Printing with EPSON Drivers for Macintosh | 3-7
Notice: Output Viewing
Conditions
Due to the nature of all
pigment inks, lighting
conditions can affect the
appearance of printer
output. For example, a
print viewed under
daylight may appear to
have a slightly different
color balance when
viewed under tungsten
lighting. Care should be
taken that the prints are
produced for the lighting
conditions in which they
will be displayed.
The EPSON printer driver
was designed to
represent color accurately
when prints are
illuminated with a D50
(daylight) light source. For
optimum results,
understand your output
display conditions before
printing.
7. Click
Save Settings
if you want to have your advanced settings
available for reuse. Then type a name for the group of settings and click
Save
. The name is added to your list of custom settings.
8. When you’re finished setting advanced printer options, click
OK
.
Color Management Settings
The following tables list the color management settings available when you
choose either Color Controls, PhotoEnhance4, or ColorSync.
Color control modes and Gamma settings
AutomaticAnalyzes the color information in your image and optimizes
color correction accordingly.
Photo-realisticProduces sharper images and more vivid colors by
automatically adjusting the contrast, saturation, and
brightness. Corrects for overall under- or over-exposure of
the original image.
VividIntensifies colors and lightens the midtones and highlights.
Best for print jobs with non-photographic images.
1.5 GammaProduces the same contrast values as earlier EPSON ink jet
printers.
1.8 GammaIncreases contrast.
2.2 GammaMatches image colors with sRGB devices.
PhotoEnhance4 settings
ToneLets you choose from Normal for standard tone correction,
for high contrast, Vivid for more intense colors (as
Hard
defined above), Sepia, and Monochrome.
EffectLets you choose from four special effects (and set the
intensity using the Low/High slider): Sharpness, Soft
Focus, Canvas, and Parchment.
Digital Camera
Correction
Corrects noise and other flaws common to digital camera
images.
3-7
3-8 | Printing with EPSON Drivers for Macintosh
ColorSync Rendering Intent settings
PerceptualFor photographic images. Maintains the relationship
between colors as it scales them to fit within your printer’s
color gamut.
SaturationFor charts and business graphics. Maintains the relative
saturation of colors from one gamut to another.
ColorimetricFor projects with known colors, such as labels and
packaging. Maintains colors that fall within the gamut of
both your monitor and printer.
Managing Print Jobs
Your printer comes with several utilities that let you check on your print jobs
and schedule, cancel, pause, or restart them. First you need to set up
background printing, so you can continue to work on your Macintosh while
a file is being printed. Note that background printing is slower and may also
slow down your system.
Note
If you experience
problems, you may not be
able to use background
printing.
Setting Up Background Printing
You may have set up background printing in the Chooser when you installed
your printer software. If not, or you can use the background printing button
on the Print dialog box to set it up. Follow these steps:
1. Start an application, open a document, and choose
menu.
2. Click the background printing button. You see this dialog box:
not available if
background printing
is turned off
3. To turn background printing on, click the
On
3-8
Print
button.
from the File
Printing with EPSON Drivers for Macintosh | 3-9
4. To select a priority for your print job in the queue of jobs waiting to
print, click one of the following:
•Urgent
•Normal
•Print at:
to print before any Normal priority job
to print in the order the job is received
to print at the specific time you enter in the day and time
in the fields to the right
•Hold
to hold the print job in the print queue until you’re ready to
release it using Monitor3; see the following section for details.
5. Click
6. Click
OK
to save your settings and return to the printing dialog box.
Print
to print your document. If you selected
Print at:
or
Hold
,
your document is spooled, but held in the print queue until the specified
print time or until you release it using Monitor3, as described in the
next section.
Using Monitor3
The Monitor3 utility lets you prioritize and control your print jobs as well as
monitoring their progress.
After you send a print job, click the current application icon at the right end
of the menu bar and select
EPSON Monitor3
. You see a window like this:
current
print job
jobs waiting
to print
appear here
click to see details
and change print job
priorities
If necessary, click a print job, then click to delete the job, to restart
the job, or to pause the job.
3-9
3-10 | Printing with EPSON Drivers for Macintosh
You can also double-click a file in the list to preview it, or double-click
Copies
to change the number of copies to be printed.
Note
If you see a stop sign icon
and the message Print queue on hold in the
EPSON Monitor3 dialog
box, click the Start print queue button to release
the queue and resume
printing.
If you want to view details on a print job, click the job, then click the
details
arrow. The
Priority
list becomes active in case you want to change
Show
the print job priority, as described in the previous section.
Priority list box
settings selected for
the highlighted print
job
You can also click to check your ink levels or click to clean the print
head. See page 6-1 for more information about the cleaning utility.
Cancelling Printing
If you need to cancel a print job in progress, follow these steps:
Operate
1. Press the
2. Do one of the following, depending on whether you’re using
background printing:
•
•
P
If background printing is turned off, hold down the
button to turn off the printer.
J key on your
keyboard and press the (.) period key to cancel the print job.
If background printing is turned on, select
the application menu and click
Stop Print Queue
EPSON Monitor3
.
3-10
from
Chapter 4:
Printing with
EPSON Drivers
for Windows
The EPSON Stylus Pro 5500 comes with drivers and utilities that let you
print and manage print jobs in non-PostScript mode without a RIP. ICC
profiles are included, so you can use advanced color management features of
your applications or the driver itself.
This chapter includes the following information:
•
Choosing basic print options
•
Choosing paper and layout options
•
Choosing advanced print options
•
Managing print jobs
Choosing Basic Print Options
Before you print, you need to set basic printing properties. The EPSON
driver offers automatic settings that optimize print quality and speed when
you’re using EPSON media. You can also choose advanced settings for more
control over your printer and color management options. See page 4-5 for
instructions on advanced settings.
Follow these steps to make basic settings:
1. Start an application, open a document, and choose
menu. You see the Print dialog box.
2. Make sure your
click the
button, click it instead. Then click
Properties
EPSON Stylus Pro 5500
button. (If you see a
Properties
1
printer is selected, and then
Setup, Printer
on the next window.)
Print
from the File
, or
Options
4-2 | Printing with EPSON Drivers for Windows
Note
If you need more
information about print
options, you can click
the Help button on any
dialog box.
A dialog box like the following appears:
this box shows
you the current
settings, but you
can’t change
them from here
3. Select a
Media Type
setting appropriate for the media you’re printing
on, as listed in “Selecting the Correct Media Type” on page 4-3.
4. Select
5. Set the
•
Click
your image or file and make the appropriate printing adjustments. If
a
the priorities of your print job. (Depending on the Media Type
setting, this slider may not appear.)
•
Click
for low-resolution photographs:
Focus
to correct noise and other flaws common to digital camera images.
Color
Mode
Quality/Speed
Black
or
option as follows:
Automatic
PhotoEnhance
Sepia.
, and
4-2
ink.
to have the printer driver analyze the contents of
slider appears in the Mode box, set it according to
to choose from a number of settings designed
Standard, People, Nature, Soft
You can also select
Digital Camera Correction
Printing with EPSON Drivers for Windows | 4-3
Note
You can also create your
own settings and add
them to this list. See
page 4-8 for more
information.
•
Click
Custom
and then choose one of the print job types from the
custom settings list, as described below:
SettingUsage
Advanced
Photo
Text/GraphIntensifies colors and lightens the midtones and
ICMAdjusts colors based on your printer’s ICC profile,
sRGBAdjusts colors using the small-gamut sRGB
6. When you’re finished choosing print options, click the
Prevents the misprinting of ink dots that may occur
because of the movement of the print head and
paper. Available only with certain media types.
highlights. Best for print jobs with nonphotographic images.
using the Image Color Matching system (effective
in Windows 98/Me/2000 only). If you’re using an
ICM-compatible monitor, adjusts printed colors to
closely match screen colors.
(standard red green blue) color space. Best for
color matching with other sRGB devices, or for
images designed for the Web.
Paper
follow the instructions on page 4-4 to choose paper and layout options
tab and
.
Note
Check the EPSON web
site (http://prographics.
epson.com) or your
authorized EPSON dealer
for new papers that may
be available. Some media
may not be available in
your location.
Selecting the Correct Media Type
The following table lists the settings designed to produce the best prints on
EPSON media:
Product nameMedia Type setting
Archival Matte PaperArchival Matte Paper
Premium Glossy Photo PaperPremium Semigloss Photo Paper
Professional Glossy PaperProfessional Glossy Paper
Watercolor Paper - Radiant WhiteWatercolor Paper - Radiant White
Premium Luster Photo PaperPremium Luster Photo Paper
Plain paperPlain Paper
If the paper you’re using is not listed in the table, check the instructions
included with the paper. If you’re using a non-EPSON paper, choose the
closest setting. You may have to experiment with different settings to
determine which one is best for the paper you’re using.
4-3
4-4 | Printing with EPSON Drivers for Windows
Note
Many application settings
override the printer’s
Paper options. Always
verify settings to get the
results you expect.
Choosing Paper and Layout Options
Follow these steps to choose paper and layout options for your print job:
1. On the Properties dialog box, click the
Paper
tab. You see this window:
2. Select the way you want the printer to load paper from the
Source
•Auto Select
list.
Lets the printer select which paper tray to load from.
•Paper Tray
Loads paper only from the main paper tray.
•Paper Tray (Lower)
(appears only if the cassette is installed)
Loads paper only from the lower paper tray.
•Manual Feed
(appears only if paper is loaded in a manual feed slot)
Loads paper only from the manual feed slot containing paper.
3. From the
Paper Size
list, select the size of your paper. (For paper size
equivalents in inches, see page A-1.)
4-4
Paper
Printing with EPSON Drivers for Windows | 4-5
Note
For descriptions of the
available settings, click
the Help button.
If your size is not listed, select
User Defined
. Then enter the size in
hundredths of an inch (or centimeters).
4. Make the settings you want for
Area
.
Copies, Orientation
, and
Printable
5. If you want to reduce or enlarge your image, select a multiple paper
option, or print a watermark, click the
Layout
tab. You see this
window:
OK
6. Choose the appropriate settings, then click
.
Choosing Advanced Print Options
The advanced print options give you complete control over your printing
environment. Use these settings to experiment or to fine-tune a range of
options to meet your individual needs. Follow these steps to print with
advanced settings:
1. Follow steps 1 through 4 on pages 4-1 to 4-2 to select your basic print
settings.
2. Click Custom
screen.
, then click the
4-5
Advanced
button that appears on the
4-6 | Printing with EPSON Drivers for Windows
You see a dialog box like the following:
when you choose
PhotoEnhance4, you
see a different set of
options on the lower
part of the screen
3. If necessary, you can change your
4. Choose one of the following
Media Type
the
•Economy
setting):
Print Quality
To save ink
•Fine - 720dpi
For drafts and everyday printing
•Superfine - 1440dpi
For high-quality charts and graphs
•Photo - 1440dpi
For high-quality photos
•Photo - 2880dpi
For the highest quality photos
Choose lower quality for faster printing or
quality.
Media Type
settings (these are limited by
Photo - 2880dpi
and
Ink
settings.
for best
4-6
Printing with EPSON Drivers for Windows | 4-7
5. Choose any of the following:
•MicroWeave
This setting eliminates unwanted banding effects and is
automatically selected for all media types.
•High Speed
For fast, bidirectional printing. If vertical lines in your printout are
misaligned when you use the
turn it off or align the print head (as described on page 6-7).
•Flip Horizontal
For printing a mirror image of your file.
High Speed
setting, you may need to
Note
Color Controls are most
effective with RGB files.
6. Choose one of the following Color Management configurations:
•Color Controls
Lets you specify individual values for adjusting brightness, contrast,
saturation, and CMY inks, or choose from the three Color
Adjustment modes. You can also choose from three Gamma
settings, which control image contrast by modifying the midtones
and midlevel grays. For descriptions of the available settings, see the
table on page 4-8.
•PhotoEnhance4
Lets you see a sample image that reflects the photographic tone and
special effect settings you choose. See the table on page 4-8 for a
description of the available settings.
•No Color Adjustment
Disables color management in the printer driver. Choose this mode
if you want to use a standalone color management module.
•sRGB
Adjusts colors using the small-gamut sRGB (standard red green
blue) color space. Best for color matching with other sRGB devices,
or for images designed for the Web.
•ICM
Adjusts colors based on your printer’s ICC profile, using the Image
Color Matching system (effective in Windows 98/Me/2000 only).
If you’re using an ICM-compatible monitor, adjusts printed colors
to closely match screen colors.
4-7
4-8 | Printing with EPSON Drivers for Windows
Notice: Output Viewing
Conditions
Due to the nature of all
pigment inks, lighting
conditions can affect the
appearance of printer
output. For example, a
print viewed under
daylight may appear to
have a slightly different
color balance when
viewed under tungsten
lighting. Care should be
taken that the prints are
produced for the lighting
conditions in which they
will be displayed.
The EPSON printer driver
was designed to
represent color accurately
when prints are
illuminated with a D50
(daylight) light source. For
optimum results,
understand your output
display conditions before
printing.
7. Click
Save Settings
if you want to have your advanced settings
available for reuse. Then type a name for the group of settings and click
Save
. The name is added to your list of custom settings.
8. When you’re finished setting advanced printer options, click
OK
.
Color Management Settings
The following tables list the color management settings available when you
choose either Color Controls or PhotoEnhance4.
Color control modes and Gamma settings
AutomaticAnalyzes the color information in your image and optimizes
color correction accordingly.
Photo-realisticProduces sharper images and more vivid colors by
automatically adjusting the contrast, saturation, and
brightness. Corrects for overall under- or over-exposure of
the original image.
VividIntensifies colors and lightens the midtones and highlights.
Best for print jobs with non-photographic images.
1.5 GammaProduces the same contrast values as earlier EPSON ink jet
printers.
1.8 GammaIncreases contrast.
2.2 GammaMatches image colors with sRGB devices.
d
PhotoEnhance4 settings
ToneLets you choose from Normal for standard tone correction,
for high contrast, Vivid for more intense colors (as
Hard
defined above), Sepia, Monochrome, and None (no tone
adjustment).
EffectLets you choose from four special effects (and set the
intensity using the Low/High slider): Sharpness, Soft
Focus, Canvas, Parchment, and None.
Digital Camera
Correction
Corrects noise and other flaws common to digital camera
images.
4-8
Printing with EPSON Drivers for Windows | 4-9
Managing Print Jobs
Your printer comes with several utilities that let you check on your print jobs
and schedule, cancel, pause, or restart them. The Progress Meter opens each
time you send a print job. The Spool Manager (not available with
Windows NT) appears on the taskbar when you print.
Status Monitor 3, which also appears on the taskbar, also lets you check the
printer’s status and monitor print jobs. See page 5-5 for information about
Status Monitor 3.
Using the Progress Meter
After you send a print job, the progress meter window appears on your
screen:
click to cancel
click to pause/resume
printing
click for more details
on the displayed
printing tip
You can use the buttons to cancel, pause, or restart your print job. You also
see the approximate amount of ink remaining in each cartridge and view
various printing tips.
If you don’t want the progress meter to appear, you can turn it off. See
page 5-7 for instructions.
4-9
4-10 | Printing with EPSON Drivers for Windows
Using the Spool Manager
The Spool Manager (not available with Windows NT) displays the status of
your print job files and lets you control them.
To open spool manager while you’re printing, click the
5500
icon that appears on the taskbar at the bottom of the screen.
EPSON Stylus Pro
You see the Spool Manager window:
print job
file
command buttons
To cancel, pause, resume, or restart a print job, click the job to highlight it;
then click the corresponding command button on the bottom of the
window.
4-10
Chapter 5:
Monitoring
the Printer
The EPSON Stylus Pro 5500 includes a number of utilities for monitoring
the printer’s status. The printer’s control panel lights alert you when a
problem occurs or your consumables run out. Status monitoring software
utilities for both Macintosh and Windows systems are included with the
EPSON drivers. These report printer status on your computer screen.
This chapter covers the following information:
•
Responding to the control panel lights
•
Checking printer status from a Macintosh
•
Checking printer status from Windows
Responding to the Control Panel Lights
black and cyan
ink out lights
standard and
lower tray
lights
Operate light
When the control panel lights come on or flash, you need to replace
consumables or solve a problem, as described in the following table:
Control panel lightsProblemResponse
Paper Out light on and standard or
optional lower paper tray light on
or
Paper Out light flashing and all paper
tray lights flashing
Paper out or incorrectly loadedLoad paper, or make sure paper is
loaded correctly, in the corresponding
tray.
Paper tray not installedMake sure the indicated tray is
installed correctly.
Paper jamTurn off the printer and remove the
jammed paper. See page 2-10.
Paper path cover is openClose the paper path cover. See
page 2-10.
manual feed
tray light
magenta and
yellow ink out
lights
Ink Out
Paper Out
Paper Size/Type
lights
1
5-2 | Monitoring the Printer
Control panel lightsProblemResponse
Ink Out light flashing and one or more
ink out lights flashing
H
Corresponding ink cartridge
nearly empty
Obtain a replacement ink cartridge.
See page 6-5.
Ink Out light on and one or more
H
ink out lights on
Paper Size/Type light flashing and
one or both paper tray lights flashing
Ink Out, Paper Out, and Paper
Size/Type lights on and all paper tray
ink out lights flashing
H
and
Ink Out, Paper Out, and Paper
Size/Type lights flashing, but the
H
paper tray and
ink out lights are off
Corresponding ink cartridge
empty or not installed
Paper Size and/or Media Type
setting doesn’t match lever
settings
Print head is too hotTurn off the printer, wait a few
Maintenance will be required
soon
Replace the ink cartridge (or make
sure it’s installed correctly). See
page 6-5.
Make sure the Paper Size and Media
Type settings in your printer software
match the lever settings on the paper
tray. (Press the Eject/Continue button
to force print.)
moments, then turn it back on. Run a
nozzle check and, if necessary, clean
the print head, as described on
page 6-4.
Turn off the printer and contact
EPSON as described in the
Introduction.
5-2
Monitoring the Printer | 5-3
Control panel lightsProblemResponse
Paper Out and
flashing, Ink Out and Paper Size/Type light on, all paper tray
lights flash, and
All control panel lights flashingUnknown errorTurn off the printer and remove any
POperate lights
ink out lights are on
H
Maintenance required nowTurn off the printer and contact
EPSON as described in the
Introduction.
foreign objects or paper that may be
obstructing print head movement.
Then turn on the printer again. If you
still see the error indicators, turn off
the printer and contact EPSON as
described on page 5.
Checking Printer Status from a Macintosh
The Macintosh Status Monitor utility lets you check the printer’s ink levels,
view paper information, and configure error messages and spooling features.
1. Click the utility button on the Print or Page Setup dialog box. You
see the utility menu:
click to open the
Status Monitor
utility
5-3
5-4 | Monitoring the Printer
2. Click the
EPSON StatusMonitor
button. This window opens, showing
remaining ink levels and the sizes, types, and quantity of paper in the
trays (as indicated by the lever positions and printer sensor):
click to recheck
ink levels and
paper
information
3. To close the Status Monitor, click
OK
.
Configuring Printer Monitoring
You can configure the way you want the printer to handle error and warning
messages, ink level checks, and print file spooling.
1. Click the utility button on the Print or Page Setup dialog box. You
see the utility menu.
2. Click the
select how you want
to be notified of
errors and warnings
select where you want
print job files stored
click here to check for
errors and/or the ink
level before printing
Configuration
button. You see this dialog box:
5-4
Monitoring the Printer | 5-5
3. Select from the following configuration options:
Note
Warning messages
allow printing to
continue. Error
messages are more
serious and cause
printing to stop.
•Error notification
lets you choose whether error messages beep and
display text or just display text.
•Warning
lets you choose whether warning messages beep and
display text or display text only.
•Temporary Spool folder
folder
display the folders on your hard disk that store the temporary
files created when you send a job to the printer. Click the
Temporary High Speed Copies
and
Select
button to change the folder from the default folder shown.
•Data will be sent to the printer after being stored on your disk
prevents print head pausing. Normally, graphics are sent in
rectangular bands. When you select this option, your Macintosh
stores the entire image on its hard drive and then sends it to the
printer as a whole (recommended only for older Macintosh
computers).
•
The last two check boxes let you choose to have your software check
for errors or low ink levels before starting your print job.
4. When you’re finished changing your configuration options, click
return to the Utility menu.
OK
to
Checking Printer Status from Windows
The Windows Status Monitor 3 utility lets you view levels of remaining ink
and paper information, warns you when errors occur, and allows you to
control the way printing is monitored. Follow these steps to open the utility:
1. Do one of the following:
•
•
Start
Click
, point to
your printer icon and select
Document Defaults
Settings
, then select
Properties
(Windows 95, 98, or Me),
(Windows NT), or
Printers
Printing Preferences
. Right-click
(Windows 2000).
From an application, access the printer Properties dialog box as
described on page 4-1.
5-5
5-6 | Monitoring the Printer
Note
2. Click the
3. Click the
Utility
tab. You see the Utility menu:
click to run
Status Monitor 3
EPSON Status Monitor 3
button. The following window
appears. (It also opens automatically when an error occurs.)
If there’s a printing
problem, such as low ink
or jammed paper,
Status Monitor 3
displays a How To
button that you can click
for instructions on
solving the problem.
printer status
messages appear
here
paper tray status
information
appears here
5-6
Monitoring the Printer | 5-7
Setting Monitoring Preferences
You can have Status Monitor 3 alert you to any error conditions while you’re
working. This lets you know if one of your cartridges is low on ink or if any
other problems occur. Follow these steps to set monitoring preferences:
Note
If you want, you can click
the Show Progress Meter checkbox to
disable display of the
progress meter during
printing.
1. Click
Start
, point to
Settings
, and click
Printers
. Make sure your
printer icon appears in the Printers window.
2. Right-click the
Stylus Pro 5500
(Windows 95, 98, or Me),
Printing Preferences
3. Click the
4. Click the
Utility
tab. You see the Utility menu.
Speed & Progress
icon, then click
Document Defaults
(Windows 2000).
button. You see the Speed & Progress
Properties
(Windows NT), or
dialog box. (See page 6-11 for more information about the Speed &
Progress utility.)
appears only if
you’re connected
to a parallel port
appears only if you
have more than
one hard drive
5-7
5-8 | Monitoring the Printer
5. Click the
Monitoring Preferences
button. You see the Monitoring
Preferences window:
6. Select the Notification options you want to use.
7. If you want to have the Status Monitor 3 icon appear in your Windows
taskbar, click the
Shortcut Icon
checkbox. Then select the icon you
want to use.
After you enable the shortcut, you can simply double-click the icon to
open the Status Monitor 3 window (shown on page 5-6) or right-click it
to display the Monitoring Preferences dialog box.
8. Select
Allow monitoring of shared printers
if your printer is shared
on a network and you want to let other users monitor it.
9. Click
OK
to save your settings.
5-8
Chapter 6:
Maintaining
and
Transporting
the Printer
Your EPSON Stylus Pro 5500 requires very little maintenance to keep
working at its best. This chapter describes the following routine procedures:
•
Running a cleaning cycle
•
Running a printer operation check
•
Replacing ink cartridges
•
Aligning the print head
•
Running the Speed & Progress utility (Windows only)
•
Cleaning the paper paths
•
Cleaning the printer
•
Transporting the printer
Running a Cleaning Cycle
Caution
When you don’t turn on
your printer for a long
time, the print quality can
decline. It’s a good idea to
turn on your printer at
least once a month to
maintain good print
quality.
If your printed image is unexpectedly light or faint or dots are missing from
the image, you may need to run a cleaning cycle. This unclogs the print head
nozzles so they can deliver ink properly.
The cleaning cycle uses ink, so you should run it only if print quality
declines. You can run a printer check or the Nozzle Check utility to
determine if the cleaning cycle has been successful, or if you need to run it
again.
There are two ways to run a cleaning cycle:
•
Using the Head Cleaning utility in your printer software, as described
on page 6-2 (not available if you’re accessing the printer over a network)
•
Using the printer’s control panel buttons, as described on page 6-3
1
6-2 | Maintaining and Transporting the Printer
Using the Head Cleaning Utility
Follow these steps to run the Head Cleaning utility:
Caution
To avoid damaging the
printer, never turn it off
while the P
light is flashing—unless
the printer hasn’t moved
or made any noise for
more than five minutes.
Operate
1. Make sure the printer is turned on but not printing, and the
light is off. If the
ink cartridge(s)—indicated by the
Ink Out
light is flashing or on, you need to replace the
H ink out lights—instead. See
Ink Out
page 6-5 for instructions.
2. If you have an application running, access the printer settings dialog box
as described on page 3-2 (Macintosh) or page 4-1 (Windows).
Or, with Windows, click
Right-click the
Properties
NT), or
EPSON Stylus Pro 5500
(Windows 95, 98, or Me),
Printing Preferences
Start
, point to
(Windows 2000).
Settings
, and select
printer icon. Then select
Document Defaults
(Windows
Printers
3. Macintosh: Click the utility button.
Windows: Click the
4. On the Utility menu, click the
Utility
tab.
Head Cleaning
button.
5. Follow the instructions on the screen to clean the print head. Cleaning
takes about 90 seconds, during which the printer makes some noise and
Operate
P
the
6. When the
light flashes.
Operate
P
light stops flashing, run a nozzle check to confirm
the print head nozzles are clean. Make sure paper is loaded in the
printer, then:
.
Macintosh: Click
Windows: Click
Confirmation
Print nozzle check pattern
, then click
Next
.
, then click
Print
The nozzle check pattern prints (see page 6-3 for details).
7. If the nozzle check pattern has no gaps in its dots, click
Clean
If the pattern is missing dots, click
to clean the print head again.
Finish
If you don’t see any improvement after cleaning three or four times,
check the solutions in “Improving Print Quality” on page 7-1. You can
also turn the printer off and wait overnight—this allows any dried ink to
soften—and then try cleaning the print head again.
6-2
.
.
Maintaining and Transporting the Printer | 6-3
Examining the Nozzle Check Pattern
Examine the nozzle check pattern you print. Each staggered horizontal and
straight vertical line should be complete, with no gaps in the dot pattern. If
your printout looks okay, you’re done.
If any dots are missing (as shown here), clean the print head again; see
page 6-2 for instructions.
Cleaning the Print Head Using the Control Panel
Clean the print head using the control panel buttons if you’re accessing the
printer over a network or not using the EPSON printer driver and utilities.
Follow these steps:
Caution
To avoid damaging the
printer, never turn it off
while the P
light is flashing—unless
the printer hasn’t moved
or made any noise for
more than five minutes.
Operate
1. Make sure the printer is turned on but not printing, and the
light is off. If the
ink cartridge(s)—indicated by the
Ink Out
light is flashing or on, you need to replace the
H ink out lights—instead. See
Ink Out
page 6-5 for instructions.
P
Cleaning
Operate
button and hold it down for three seconds.
light begins flashing, and the printer ejects any paper in
2. Press the
The
the paper path. The cleaning cycle takes about 90 seconds.
Operate
3. After the
P
light stops flashing, print a few lines or run a
printer check (as described on page 6-4) to confirm that the nozzles are
clean.
If you don’t see any improvement after cleaning three or four times, check
the solutions in “Improving Print Quality” on page 7-1. You can also turn
the printer off and wait overnight—this allows any dried ink to soften—and
then try cleaning the print head again.
6-3
6-4 | Maintaining and Transporting the Printer
Running a Printer Check
You can use the printer check to make sure that your printer is operating
correctly and the print head nozzles are clean.
1. Turn off the printer.
2. Make sure letter-size (or larger) paper is loaded in the main paper tray.
3. Hold down the
Reset
button and press the
on the printer. Release the buttons when the
press to run
printer check
Operate
P
P
Operate
button to turn
light comes on.
The printer prints one page showing the version of your printer’s ROM,
a nozzle check pattern, and the printer’s default settings, as shown
below:
Operate
4. Press the
P
5. Check the printout.
•
If the printout looks like the example above, your printer is
operating correctly.
6-4
button to turn off the printer.
black and cyan
ink out lights
Maintaining and Transporting the Printer | 6-5
•
If the pattern has missing segments, as in the following example,
your printer may have a clogged ink nozzle. Run a cleaning cycle as
described on page 6-1.
•
If nothing prints at all, make sure your ink cartridges are correctly
installed. Then run a cleaning cycle, as described on page 6-1.
Replacing an Ink Cartridge
Ink Out light
magenta and
yellow ink out
lights
Operate light
Caution
To ensure good results,
use genuine EPSON
cartridges and do not refill
them. Other products
may cause damage to
your printer not covered
by EPSON’s warranty.
Always leave the empty
cartridge installed in the
printer until you are ready
to replace it with a new
one.
When the
indicated by the
sure you have a replacement cartridge. When the
cartridge indicated by the
Ink Out
light on the printer’s control panel flashes, the cartridge
H ink out light is low on ink. This is a good time to make
Ink Out
light stays on, the
H ink out light is empty and you need to replace it.
Use only the following EPSON ink cartridges:
•
Black:T486011
•
Cyan/light cyan:T489011
•
Magenta/light magenta: T488011
•
Yellow:T487011
To order EPSON ink cartridges, contact your dealer or call EPSON at
(800) 873-7766 or visit the EPSON Store at www.epsonstore.com (U.S.
only). In Canada, please call (800) 873-7766 for dealer referral.
6-5
6-6 | Maintaining and Transporting the Printer
1. Make sure the printer is turned on, and
determine which cartridge needs to be
replaced by checking the control panel
lights.
Warning
If ink gets on your hands,
wash them thoroughly with
soap and water. If ink gets in
your eyes, flush them
immediately with water.
To avoid injury, do not reach
into the ink cartridge
compartments.
Warning
Don’t shake the cartridge
you remove; ink may leak
out.
2. Open the appropriate ink cartridge
compartment door.
The compartment for the black and cyan
cartridges is on the left; the compartment
for magenta and yellow is on the right.
3. Lift up the clamp for the empty
cartridge, then carefully pull the cartridge
straight out of the printer.
4. Make sure the replacement cartridge is
the correct color, then remove it from its
package.
5. Shake the new cartridge gently, as
shown.
6. Insert the ink cartridge with the arrow
mark face-up and the pointing into the
printer.
7. Lower the clamp until it clicks into place.
8. Make sure the corresponding
H
ink out
light goes off.
If it remains on, the cartridge may not be
installed correctly. Remove the cartridge
and reinsert it as described above.
9. Close the compartment door and resume
printing.
6-6
Maintaining and Transporting the Printer | 6-7
Aligning the Print Head
If banding appears on your prints, or vertical lines are not straight, you need
to align the print head. Before you begin, load several sheets of one of these
types of paper, letter-size or larger, in the main paper tray:
•
Archival Matte Paper
•
Premium Glossy Photo Paper, or
•
Professional Glossy Paper
There are two ways to align the print head:
•
Using the Print Head Alignment utility in your printer software, as
described below (not available if you’re accessing the printer over a
network)
•
Using the printer’s control panel buttons, as described on page 6-9
Running the Print Head Alignment Utility
1. Make sure the printer is turned on but not printing, and the paper
described above is loaded in the main paper tray.
2. If you have an application running, access the printer settings dialog box
as described on page 3-2 (Macintosh) or page 4-1 (Windows).
Or, with Windows, click
Right-click the
Properties
NT), or
EPSON Stylus Pro 5500
(Windows 95, 98, or Me),
Printing Preferences
Start
, point to
(Windows 2000).
Settings
, and select
printer icon. Then select
Document Defaults
(Windows
Printers
3. Macintosh: Click the utility button.
Windows: Click the
4. Click the
Print Head Alignment button.
Utility
tab.
6-7
.
6-8 | Maintaining and Transporting the Printer
5. Follow the instructions on the screen to print a test page. Printing takes
several minutes. You see this window:
Note
6. On the printed page, select the pattern that shows the two vertical lines
most precisely printed on top of each other. Select one pattern each for
You may want to check
the alignment patterns
using a standard 8X loupe
so they’re easier to see.
rows 1, 2, and 3. Then enter the number of the best pattern for each row
in the corresponding boxes on the screen.
7. Click
Realignment
to print another test page. Make sure the pattern
numbered 8 in each row is the best aligned. If not, repeat steps 6 and 7.
You may need to align
more than once for
optimum results.
8. When you’re finished, click
Finish
.
6-8
Note
It may take up to seven
minutes for the printer to
print the patterns.
Maintaining and Transporting the Printer | 6-9
Aligning the Print Head from the Control Panel
1. Turn off the printer, if necessary.
2. Hold down both the
Reset
while you press and hold the
on the printer. Release all three buttons when the
P Operate
light starts flashing.
The printer enters print head alignment mode and three
patterns, similar to the ones on the right, are printed:
3. Check the printout and select the numbered pattern,
from #1 to #3, that is misaligned. (If more than one
pattern is misaligned, select the most misaligned one.)
For example, pattern #2 here is the most misaligned.
Reset
4. Press the
button repeatedly until the H ink out
light representing the misaligned pattern comes on. For
example, press
Reset
until the cyan H ink out light comes on to indicate
pattern #2.
Eject/Continue
and
Operate
P
buttons
button to turn
Ink out light indicators for misaligned pattern
HHHH
Pattern #Black
1On——
2—On—
3——On
5. Press the
Eject/Continue
ink out
button to enter your selection.
Cyan
HHHH
ink out
Magenta
HHHH
ink out
The printer prints 15 patterns, similar to the ones below. The
P Operate
light flashes while they print. This takes a couple of
minutes.
6. Check the printout and select the numbered pattern that is correctly
aligned. For example, pattern 8 here is aligned.
6-9
6-10 | Maintaining and Transporting the Printer
7. Press the
Eject/Continue
(to move backward) until the
button (to move forward) or the
H
ink out light(s) representing the
Reset
button
correctly aligned pattern come(s) on. See the table below.
Ink out light indicators for correctly aligned pattern
Pattern #Black
HHHH
ink out
1On—— —
2—On——
3OnOn——
4——On—
5On—On—
6—OnOn—
7OnOnOn—
8——— On
9On—— On
10—On—On
11OnOn—On
12——OnOn
13On—OnOn
14—OnOnOn
15OnOnOnOn
Cyan
HHHH
ink out
Magenta
HHHH
ink out
Yellow
HHHH
ink out
For example, to select the correct alignment pattern 8 from the sample
above, press the
Eject/Continue
or
Reset
button until the yellow Hink
out light comes on.
8. Press the
Cleaning
button to enter your selection. The printer returns
to print head alignment mode.
9. If other numbered patterns on the first printout are misaligned (as
shown in step 3), repeat steps 2 through 9.
P
10. When you’re finished aligning the print head, press the
Operate
button to save the alignment setting and turn off the printer.
6-10
Maintaining and Transporting the Printer | 6-11
Running the Speed & Progress Utility for
Improved Windows Printing
With the Speed & Progress utility, you can speed up the way your printer
driver processes multiple-copy print jobs, optimize your printer’s parallel
port for the fastest data transfer rate, and control display of the Progress
Meter and Paper Check windows. To access the utility, you must open your
printer software from the Windows Printers utility as described below.
1. Click
Start
, point to
Settings
, then click
2. Right-click your printer icon and select
or Me),
Document Defaults
(Windows NT), or
(Windows 2000) from the menu.
3. Click the
4. Click the
Utility
tab. You see the Utility menu.
Speed & Progress
appears only if
you’re connected
to a parallel port
if you have more than
one hard drive, you can
select a folder for
storing multiple copy
print jobs here
button. You see this dialog box:
Printers.
Properties
Printing Preferences
(Windows 95, 98,
Note
For instructions on setting
the monitoring
preferences, see
page 5-7.
5. Select from the following options:
•High Speed Copies
speeds up printing of multiple copies of the
same document using hard disk space as a cache. If you have
multiple hard drives, you can select a folder for storing the copies.
•Show Progress Meter
lets you control whether or not the Progress
Meter is displayed when you send a print job.
6-11
6-12 | Maintaining and Transporting the Printer
Caution
Don’t touch the gears
inside the printer.
•Check Paper
dialog box is displayed when the paper settings in your printer
software don’t match the paper tray lever settings.
•EPSON Printer Port
connection only) lets you optimize the transfer rate of your printer
port for EPSON printers instead of using the Windows default
printer port. You may see one of these messages beneath the
EPSON Printer Port
High speed (DMA) transfer enabled
using fast DMA transfer mode.
For higher data transfer rates, use DMA transfer
that you can speed up printing by enabling DMA transfers on your
system, if your computer supports them. For more information, see
your computer documentation or contact your computer
manufacturer’s technical support.
If you see no message, you cannot enable DMA transfers on your
system. However you may be able to configure you parallel port for
ECP mode to speed up transfers. See your computer documentation
or contact your computer manufacturer’s technical support.
6. Click
OK
to return to the Utility menu, then click
lets you control whether or not the Paper Check
(Windows 95, 98, or Me with parallel
option:
tells you that you’re already
lets you know
OK
to exit.
Never use alcohol or
thinner to clean the
printer; these chemicals
can damage the
components as well as
the case.
Be careful not to get
water on the printer
mechanism or electronic
components.
Don’t use a hard or
abrasive brush.
Don’t spray lubricants or
oils inside the printer;
they can damage the
mechanism.
Cleaning the Printer
To keep your printer operating at its best, you should clean it thoroughly
several times a year.
1. Remove any paper in the printer and paper trays. Press the
Eject/Continue
printer.
2. Turn off the printer. Then unplug the power cord and disconnect it
from the computer.
3. Use a soft brush to carefully clean away all dust and dirt.
4. If the outer case or the inside of the paper trays are dirty, clean them
with a soft, clean cloth dampened with mild detergent.
button to eject any paper that has been fed into the
6-12
Caution
Maintaining and Transporting the Printer | 6-13
Keep the printer cover and ink cartridge compartments closed to prevent
water from getting inside.
5. If the inside of the printer accidentally gets soiled with ink, wipe it off
with a damp cloth.
Transporting the Printer
If you need to ship your printer, you must prepare it for transportation and
repack it in the original box. You must also remove the ink cartridges, to
avoid the possibility of ink leakage. However, if you are moving the printer
only a short distance, for example, from one table to another, you don’t need
to remove the cartridges.
Be sure to keep the printer level whenever you move it.
1. Turn on the printer.
2. Remove any paper in the printer and in the paper trays. Press the
Eject/Continue
printer.
button to eject any paper that has been fed into the
You must remove the ink
cartridges before shipping
the printer to prevent
leakage. Remove the ink
cartridges while the
printer is turned on, and
then turn off the printer
using the Operate button.
This will properly close
and seal the ink supply
valves.
Don’t turn off the printer
by unplugging it or turning
off a power strip. This will
not properly lock the print
head in the home
position, causing ink to
leak out and damage the
printer.
3. If you’re shipping the printer or moving it a long distance, remove all
four of the ink cartridges. Be sure to store them in separate, resealable plastic bags. Close the ink cartridge clamps and compartment covers.
4. Turn off the printer and make sure the print head is in the home (far
right) position, as shown below:
print head in
home
position
6-13
6-14 | Maintaining and Transporting the Printer
If it’s not, turn the printer back on, wait until the print head stops
moving and is in the home position, then turn off the printer. After you
P
turn it off, the
Operate
the power cord until the light goes off.
5. Unplug the power cord from the electrical outlet, then disconnect the
interface cable from the printer.
6. Remove the standard paper tray. If the optional lower paper cassette is
installed, remove the lower tray too.
Caution
The printer weighs
approximately 50 lb. Do
not try to lift or carry the
printer alone.
light may flash for a while. Do not unplug
7. If the optional lower paper cassette is installed, unscrew it and lift the
printer off of the cassette.
8. Insert the protective materials you removed when you unpacked the
printer.
6-14
Maintaining and Transporting the Printer | 6-15
9. Repack the printer, paper tray, and any other parts in the original boxes.
Remember to keep the printer level during transport.
To set up the printer after transporting it, follow the instructions in
Chapter 1, except:
•
Turn off the printer before reinstalling the cartridges, if you removed
them before transporting the printer. It is best to install new cartridges
because your printer’s ink counter will be reset and able to report the
remaining ink level accurately.
•
The first time you print after transporting the printer, the print head
nozzles may be clogged. You may need to run a cleaning cycle, as
described on page 6-1.
6-15
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